West Berkshire Council
2013-14 Actuals and 2014-15 Estimates
Comparison Group:
(t) West Berkshire (d) Bracknell Forest (a) Central Bedfordshire (g) Wokingham (n) Windsor & Maidenhead (m) Bedford (h) Bath & North East Somerset (z) Solihull (w) Wiltshire (x) Cheshire East (e) South Gloucestershire (k) Cheshire West and Chester (f) Milton Keynes (r) North Somerset (u) Rutland (s) Herefordshire
Libraries_Profile Page 1 17/03/2015 FOREWORD
I am pleased to be able to present the fourth edition of the CIPFAstats Comparative Profile for Public Library Services.
These profiles provide a comprehensive analysis of public libraries data covering all the major topics collected in the CIPFAstats Public Libraries collection.
This means that there should be something for everyone interested in the running of public library services. The analysis is simple and non-judgemental. You will not find any quartiles, traffic lights or subjective commentary. Instead the report seeks to visualise the data and to enable readers to draw their own conclusions.
The "Executive Report" acts as a high level summary, but is also designed as an introduction to the whole report. Most readers will find reading through these pages helpful as an introduction to the style and logic of the more detailed pages.
The reports will aid everyone interested in public library services to ask informed questions and come up with informed proposals for how the services should be delivered in the future.
We hope you find this report interesting and helpful. If you have any comments, suggestions or queries then CIPFA would be delighted to hear from you (please see appendix 5 for contact details).
Kind regards,
Ian Watson Lancashire County Council Chair of the CIPFA Public Library Statistics Working Party
Libraries_Profile Page 2 17/03/2015 INTRODUCTION
The aim of the profile is to provide management information for decision makers involved in providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.
This profile compares your authority's library service figures from the 2014 CIPFAstats collection with the group of authorities specified on the title page.
This is the fourth year of the profile, CIPFA would greatly appreciate your feedback and suggestions on how we can make the profiles more interesting and useful.
INDEX
Executive Summary Page 4
Section A - Libraries & Library Users Page 7
Section B - Resourcing Page 14
Section C - Workload Page 24
Section D - Stock Page 30
Section E - Performance Page 40
Appendices Page 44
Approach to missing data
• 91% of UK Library Authorities (92% in England) provided data for the 2014 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.
• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.
• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.
• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce a new report for them using new data supplied by that authority.
• If you have any queries about our approach please do not hesitate to contact us: [email protected]
Libraries_Profile Page 3 17/03/2015 EXECUTIVE SUMMARY Comparing West Berkshire with 13 Other Library Authorities
This summary provides an overview of the key indicators from the main report along with a few points of current interest, showing how your authority's library service compares against other authorities. Unless specified otherwise all data relates to 2013-14 Actuals.
A: Libraries and Library Users
40 Number of Libraries (31/03/14) • The chart on the left compares the number of libraries your authority has with the other 35 authorities in the comparison. West Berkshire 30 has 11 libraries (the bar highlighted in black) 25 compared to an average of 15 libraries (as shown by the horizontal line). Each pale bar 20 represents one of the authorities in the 15 comparator group. 10 • West Berkshire has close to the average number of libraries within the group giving an indication 5 of the scale of the library service. 0 wkxnzeartsfhdm For more information about this type of chart please see appendix 1.
600 Population (000's)
500 • Population is an important figure in this report as we use it as a denominator to adjust for the 400 size of the authority (see next chart).
300 • West Berkshire is the 3rd smallest of the 14 200 authorities compared here (in terms of population). 100
0 wxkeafzrsmhtnd
300 Number of Active Borrowers per 1,000 population • The number of active borrowers per 1,000 population is a key indication of how well the 250 library service engages with the public. 200 • West Berkshire is in a higher quartile suggesting 150 that the library service engages well with the population when compared to the other 100 authorities. Please see appendix 1 for further details on 50 quartiles. 0 sexnwktrhzdfam
Libraries_Profile Page 4 17/03/2015 B: Resourcing
£25,000 Total Revenue Expenditure per 1,000 population • Total revenue expenditure per 1,000 population is a key cost indicator. Figures in the graph £20,000 opposite are 2013-14 actuals.
£15,000 • West Berkshire comes out as being at the middle of the comparison, which suggests that £10,000 its costs are similar to the group as a whole. It may be worthwhile looking at the authorities £5,000 who are cheaper to see if there is anything it can learn from their approaches. £0 nzdxhtrfewmksa
Total Revenue Expenditure per 1,000 population: Time Series £18,000
£16,000
£14,000
£12,000
£10,000
£8,000
£6,000
£4,000
£2,000
£0 2010-11 2011-12 2012-13 2013-14 2014-15 (Estimates)
West Berkshire Average
• The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the estimated figure for 2014-15. The population figure used for all years is the mid-year 2013 figure, so the changes in value relate to changes in expenditure only.
• For most authorities a drop can be seen in the 2014-15 estimates.
Volunteer hours as a % of volunteer hours 14.0% plus employee hours • One well publicised approach that library 12.0% authorities are taking is using volunteers. 10.0%
8.0% • West Berkshire had 4.3% of 'worked hours' 6.0% provided by volunteers in 2013-14 compared to an average of 5.5%. 4.0%
2.0%
0.0% wnfhdretsxazkm
Libraries_Profile Page 5 17/03/2015 C: Workload
6,000 Physical Visits for Library Purposes per • The number of visits per 1,000 population is a 1,000 population strong indicator of workload faced by the 5,000 authority.
4,000 • It is also another measure of engagement and offers a more complete picture as it will include 3,000 other reasons for visiting the library as well as borrowing. 2,000
1,000
0 nrfhkxzwaemdst
8,000 Total Book Issues per 1,000 population • This chart compares another core library 7,000 activity, providing an indicator for both workload 6,000 and the demand placed on the library book stock. 5,000 4,000
3,000 2,000 1,000 0 xkneramhfwtdsz
D: Stock
2,500 Total Book Stock per 1,000 population • This chart compares the overall book stock level 2,000 of the library service.
1,500
1,000
500
0 zmnhkwxdfstare
E: Performance
90% Percentage supplied within 7 days 80% • West Berkshire successfully supplied 66.8% of book requests within 7 days of request. This was 70% just below average for the group of authorities 60% compared. 50% 40% 30% 20% 10% 0% dnmsxawktrzfeh
Libraries_Profile Page 6 17/03/2015 SECTION A: LIBRARIES AND LIBRARY USERS
• This section compares the information on numbers of libraries, opening hours, library users, visits and electronic access.
14 Total Service Points per 100,000 population
12
10
8
6
4
2
0 nkdwtzrhsaexfm (See page 8 for details)
Section Contents
Page 8 A1: Service Points
Number of service points Busiest service points
Page 9 A2: Population Density
Comparisons for static & mobile libraries % authorities without mobile libraries
Page 10 A3: Opening Hours
Distribution of opening hours Opening hours at busiest service points
Page 11 A4: Library Users
Number of active borrows Number of housebound readers Number of visits Electronic counters Visits to website
Page 13 A5: Electronic Workstations
Number of terminals Number of hours available & recorded Public wi-fi access
Libraries_Profile Page 7 17/03/2015 A1: Service Points at 31 March 2014 Number / 100k pop Average Mobile Libraries 2 1.3 0.5 Static Service Points 9 5.8 5.9
Total Service Points 11 7.1 6.4
Authority Average Population 155,400 238,107
40 Total Service Points
35
30
25
20
15
10
5
0 wkxnzeartsfhdm
14 Total Service Points per 100,000 population
12
10
8
6
4
2
0 nkdwtzrhsaexfm
Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14, ONS Population Estimates Mid 2013
Busiest Service Points 2013-14 Actuals
Busiest Service Point (Issues): Newbury Busiest Service Point (Visits): Newbury
Authority Average Authority Average Issues per annum 252,947 259,573 Visits per annum 195,238 306,894
500,000 Issues per annum 700,000 Visits per annum 600,000 400,000 500,000 300,000 400,000
200,000 300,000 200,000 100,000 100,000 0 0 fnxwmhtzakserd nfhwrmzkaxsted Source: CIPFA Public Library Statistics 2014 - Cells 15 & 16 Source: CIPFA Public Library Statistics 2014 - Cells 17 & 18
Libraries_Profile Page 8 17/03/2015 A2: Population Density 2013-14 Actuals
Population Density and Number of Service Points • In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.
• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.
• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.
Authority Median Population Density 2.2 4.5
Static Service Points 14.0 Comparator Group
12.0 West Berkshire
10.0
8.0
6.0
4.0 population 2.0
0.0 0 2 4 6 8 10 12 14
Static Service Points per100,000 Population Density
Mobile Libraries 1.4 Comparator Group
1.2 West Berkshire
1.0
0.8
0.6
0.4
population 0.2
0.0 0 2 4 6 8 10 12 14 Mobile Libraries per 100,000 Population Density
Mobile Libraries
Number / 100k pop Average Mobile Libraries 2 1.3 0.5 28.6% Mobile libraries per 100,000 population 1.5 71.4%
1.0
0.5
% Authorities with no mobile libraries
0.0 % Authorities with mobile libraries tmwknhzfaexsrd
Libraries_Profile Page 9 17/03/2015 A3: Opening Hours 2013-14 Actuals
Service Points / 100,000 population % in Each Band Hours Open Authority Average AuthorityAverage Authority Average All Libraries < 10 0 1 0.0 0.4 0.0% 4.4% Mobile Libraries >10 2 1 1.3 0.5 18.2% 9.0% Static: 10-14 0 1 0.0 0.3 0.0% 3.9% Static: 15-19 2 1 1.3 0.0 18.2% 8.4% Static: 20-24 2 1 1.3 0.7 18.2% 11.3% Static: 25-29 2 2 1.3 0.8 18.2% 10.8% Static: 30-34 0 2 0.0 0.7 0.0% 10.4% Static: 35-39 1 2 0.6 0.6 9.1% 11.2% Static: 40-44 1 2 0.6 0.9 9.1% 16.7% Static: 45-49 1 1 0.6 0.6 9.1% 8.6% Static: 50-54 0 0 0.0 0.1 0.0% 1.5% Static: 55-59 00 0.0 0.1 0.0% 2.2% Static: >60 0 0 0.0 0.1 0.0% 1.5%
Total 11
West Berkshire 20% Percentage of libraries in each opening hours band Comparator Group 18%
16%
14%
12%
10%
8%
6%
4%
2%
0% All Mobile 10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 >60 Libraries < Libraries 10 >10 Weekly Opening Hours
Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14 Opening Hours - Busiest Service Points
Busiest Service Point (Issues): Newbury Busiest Service Point (Visits): Newbury
Opening Hours at the 80 Opening Hours at the 60 Busiest Service (Issues) Busiest Service (Visits)
60 40 40
20 20
0 0 ztsrmhfenwxkad ztsrnmhfewkxad
West Berkshire na Average: 50.4 West Berkshire na Average: 48.9
Source: CIPFA Public Library Statistics 2014 - Cells 15 to 18
Libraries_Profile Page 10 17/03/2015 A4: Library Users 2013-14 Actuals
Number /1,000 pop Average
Active Borrowers 24,261 156 158 Housebound Readers 154 1.0 1.3
300 Number of Active Borrowers 4 Number of Housebound Readers per 1,000 population 250 3 200
150 2 100 1 50
0 0 sexnwktrhzdfam maewhzstrxdknf
Source: CIPFA Public Library Statistics 2014 - Cells 89 & 90
Physical Visits for Library Purposes
6,000 Physical Visits for Library Purposes
5,000
4,000
3,000
2,000
1,000
0 nrfhkxzwaemdst
Physical Visits Number per 1,000 pop Average 2009-10 601,563 3,894 4,583 2010-11 544,758 3,561 4,363 2011-12 529,216 3,436 4,326 2012-13 480,511 3,118 3,945 2013-14 465,882 2,998 3,865
Physical Visits per 1,000 population 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 2009-10 2010-11 2011-12 2012-13 2013-14
West Berkshire Average
Source: CIPFA Public Library Statistics 2014 - Cell 91
Libraries_Profile Page 11 17/03/2015 A4: Library Users (continued) 2013-14 Actuals
Authority Average Number per 1,000 pop Average S.P. with Electronic Counters 18% 72% Visits to Website 123,911 797 4,569
Percentage of Service Points with 35,000 Visits to Website per 1,000 population Electronic Counters 100% 30,000 80% 25,000 20,000 60% 15,000 40% 10,000 20% 5,000 0% 0 srdfaenhxzmwtk mafhredkxtznws
Source: CIPFA Public Library Statistics 2014 - Cell 94 Source: CIPFA Public Library Statistics 2014 - Cell 95
Website Visits Number per 1,000 pop Average 2009-10 58,950 382 6,147 2010-11 75,906 496 5,876 2011-12 99,958 649 5,336 2012-13 94,278 612 7,297 2013-14 123,911 797 4,569
Website Visits per 1,000 population 8,000 7,000 6,000 5,000
4,000 3,000 2,000 1,000 0 2009-10 2010-11 2011-12 2012-13 2013-14
West Berkshire Average
Source: CIPFA Public Library Statistics 2014 - Cell 95 and equivalent for previous years
Libraries_Profile Page 12 17/03/2015 A5: Electronic Workstations 2013-14 Actuals
Number per 100,000 pop Average Number per 1,000 pop Average Terminals 79 50.8 56.1 Hours Available 138,492 891 1,040
Number of Devices per 100,000 Number of Hours Available per 1,000 100 2,000 population population
80 1,500
60 1,000 40 500 20
0 0 nzekrdaxstmhwf rnezamdshtkwfx Source: CIPFA Public Library Statistics 2014 - Cell 19 Source: CIPFA Public Library Statistics 2014 - Cell 20
Number per 1,000 pop Average Authority Average Hrs Recorded 46,366 298 350 Service Points with Wi-Fi Access 27% 41%
Number of Hours Recorded per 1,000 Percentage of Service Points with Public 700 population 100% Wi-Fi Access 600 80% 500 400 60% 300 40% 200 20% 100 0 0% ersnzdmtakxfwh drwnahmetfzkxs
Source: CIPFA Public Library Statistics 2014 - Cell 21 Source: CIPFA Public Library Statistics 2014 - Cell 22
Libraries_Profile Page 13 17/03/2015 SECTION B: RESOURCING
• This section examines levels of expenditure, staffing and the use of volunteers.
£25,000 Total Revenue Expenditure per 1,000 population
£20,000
£15,000
£10,000
£5,000
£0 nzdxhtrfewmksa (See page 15 for details)
Section Contents
Page 15 B1: Financial Information (Actuals)
Net expenditure, revenue expenditure & income Revenue expenditure breakdown Revenue income breakdown
Page 19 B2: Cost Indicators
Various cost indicators
Page 20 B3: Financial Information (Estimates)
Net expenditure, revenue expenditure & income % expenditure on staff and materials
Page 21 B4: Staffing
Staff per 100k population Professional & other paid staff Staff costs per employee
Page 23 B5: Volunteers
Analysis of numbers and hours
Libraries_Profile Page 14 17/03/2015 B1: Financial Information (Actuals)
2013-14 Actuals £ per 1,000 pop Average Revenue Expenditure 2,119,665 13,640 13,903 Revenue Income (115,561) (744) (1,044)
Net Expenditure 2,004,104 12,896 12,859
graphs shown per 1,000 population £25,000 Total Revenue Expenditure
£20,000
£15,000
£10,000 £20,000 Net Expenditure £5,000
£15,000 £0 nzdxhtrfewmksa £10,000 £3,000 Total Revenue Income £5,000 £2,500 £2,000 £0 zdnxhtermwfksa £1,500 £1,000 £500 £0 nfxrkwhmetdzas
Source: CIPFA Public Library Statistics 2014 - Cells 124, 134 & 135
Revenue Expenditure £ per 1,000 pop Average 2010-11 2,472,664 16,161 16,668 2011-12 2,327,351 15,113 15,719 2012-13 2,033,487 13,196 14,367 2013-14 2,119,665 13,640 13,903 2014-15 (Estimates) 1,942,555 12,500 12,608
Revenue Expenditure per 1,000 population: Time Series £18,000 £16,000 £14,000 £12,000 £10,000 £8,000 £6,000 £4,000 £2,000 £0 2010-11 2011-12 2012-13 2013-14 2014-15 (Estimates)
West Berkshire Average
Source: CIPFA Public Library Statistics 2014 - Cell 124 and equivalent for previous years
Libraries_Profile Page 15 17/03/2015 Revenue Expenditure (2013-14 Actuals) £ per 1,000 pop Average Employees 1,187,757 7,643 7,444 Premises 274,180 1,764 1,786 Total Materials 193,588 1,246 1,300 Computing Costs 0 0 249 Other Supplies & Services 121,708 783 580 Transport 59,645 384 185 Third Party Payments 0 0 256 Support Service Costs 282,787 1,820 2,103
Total Revenue Expenditure 2,119,665 13,640 13,903 graphs show expenditure per 1,000 population
£12,000 Employees £6,000 Premises
£10,000 £5,000
£8,000 £4,000
£6,000 £3,000
£4,000 £2,000
£2,000 £1,000
£0 £0 ndzhxrtmkaefws zndxwtkhsefmra
£2,500 Total Materials £700 Computing Costs
£600 £2,000 £500
£1,500 £400
£1,000 £300 £200 £500 £100
£0 £0 dnxmktahzwefsr zheasmfndwxtrk
£1,000 Other Supplies & Services £500 Transport
£800 £400
£600 £300
£400 £200
£200 £100
£0 £0 nhrdtfzxamkesw nhtsremkdxzfwa
£1,200 Third Party Payments £5,000 Support Service Costs
£1,000 £4,000 £800 £3,000 £600 £2,000 £400
£200 £1,000
£0 £0 xanerzhkfswtmd wdxfznsretmhka
Source: CIPFA Public Library Statistics 2014 - Cells 98 to 124
Libraries_Profile Page 16 17/03/2015 Revenue Income (2013-14 Actuals) £ per 1,000 pop Average Overdue Charges (27,483) (177) (240) Hire of Audio & Visual Materials (35,293) (227) (265) Specific Grants 0 0 (14) Receipts from the Public (32,912) (212) (284) Corporate Income (12,445) (80) (55) Other Income (7,428) (48) (185) Reservation Fees 0 0 (47) Lettings (7,428) (48) (98) Electronic Revenue 0 0 (40) Provision to other LAs 0 0 0
Total Revenue Income (115,561) (744) (1,044)
graphs shown per 1,000 population
£500 Overdue Charges £800 Hire of Audio & Visual Materials
£400 £600 £300 £400 £200 £200 £100
£0 £0 nfxdwkamzrthse fxkwnhrtesdamz
£100 Specific Grants £1,400 Receipts from the Public £1,200 £80 £1,000 £60 £800
£40 £600 £400 £20 £200 £0 £0 wnzahxftsrmked nxzkwetmrafdsh
£250 Corporate Income £600 Other Income
£200 £500 £400 £150 £300 £100 £200 £50 £100
£0 £0 mfretksnxazwhd frxnehkdamwzts
Source: CIPFA Public Library Statistics 2014 - Cells 125 to 134
Libraries_Profile Page 17 17/03/2015 Total Other Income (2013-14 Actuals) £ per 1,000 pop Average Reservation Fees 0 0 (47) Lettings (7,428) (48) (98) Electronic Revenue 0 0 (40) Provision to other LAs 0 0 0
Total Other Income (7,428) (48) (185)
£600 Other Income
£500
£400
£300
£200
£100
£0 frxnehkdamwzts
£120 Reservation Fees £300 Electronic Revenue
£100 £250
£80 £200
£60 £150
£40 £100
£20 £50
£0 £0 krxhweamdnsztf fdhmxkzwtsrnea
£350 Lettings £1 Provision to other LAs £300 £1 £250 £200 £1 £150 £0 £100 £0 £50
£0 £0 rfnexzhatkwsmd zxwtsrnmkhfeda
Source: CIPFA Public Library Statistics 2014 - Cells 126, 127, 129 & 131
Libraries_Profile Page 18 17/03/2015 B2: Cost Indicators
£ p Average £ p Average Average Cost per Book £7.50 £6.56 Cost per Visitor £4.55 £3.64
• Average cost per book acquisition. • Revenue expenditure divided by visitor number.
Cost per Visitor £10 Average Cost per Acquisition (Books) £6
£8 £5 £4 £6 £3 £4 £2 £2 £1
£0 £0 fdwmtzhkrxsaen dztxnmehwsfrka
Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 - Sum of Cells 100 to 104 divided by Cell 38 Cell 124 divided by Cell 91
% Average % Average % Employee Expenditure 56% 54% % Material Expenditure 9% 9%
80% Employee Expenditure as a % of Revenue 15% Material Expenditure as a % of Revenue Expenditure Expenditure
60% 10%
40%
5% 20%
0% 0% akrhmtndefxzsw kmadxstnwefhrz Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 - Cell 98 as a percentage of Cell 124 Cell 124 divided by cell 20
• Cost per Available Hour % Average £ p Average % Support Services 13% 15% Cost per Available Hour £15.31 £14.47
35% Support Service Costs as a % of Revenue £30 Cost per Available Hour Expenditure 30% £25 25% £20 20% £15 15% 10% £10 5% £5
0% £0 wfsdxreztnmhka xfwdhzktnmsaer Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 - Cell 123 as a percentage of Cell 124 Cell 118 as a percentage of Cell 124
Libraries_Profile Page 19 17/03/2015 B3: Financial Information (2014-15 Estimates) graphs shown per 1,000 population
Net Expenditure £ per 1,000 pop Average Employees 1,099,470 7,075 6,895 Premises 239,330 1,540 1,662 Supplies & Services - Materials 142,000 914 1,283 Other Expenditure 461,755 2,971 2,769 Revenue Expenditure 1,942,555 12,500 12,608 Revenue Income (129,240) (832) (1,095)
Net Expenditure 1,813,315 11,669 11,513
£25,000 Total Revenue Expenditure
£20,000
£15,000 £25,000 Net Expenditure £10,000
£20,000 £5,000
£15,000 £0 nzdxthfrwemaks
£10,000 £2,500 Total Revenue Income
£5,000 £2,000
£1,500 £0 nzdxhtefrwmaks £1,000
£500
£0 nfxwkrzmtdheas
Source: CIPFA Public Library Statistics 2014 - Cell 137 to 141
2014-15 Estimates % Average 2014-15 Estimates % Average % Employee Expenditure 57% 55% % Material Expenditure 7% 10%
80% Employee Expenditure as a % of Revenue 35% Material Expenditure as a % of Revenue Expenditure Expenditure 30% 60% 25%
20% 40% 15%
10% 20% 5%
0% 0% rkhmetdzfanxws sfakdnwxehrtmz Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 - Cell 137 as a percentage of Cell 141 Cell 139 as a percentage of Cell 141
Libraries_Profile Page 20 17/03/2015 B4: Staffing at 31 March 2014
FTE per 100,000 pop Average
Professional Staff 4.8 3.1 5.4 All Other Staff 37.7 24.3 23.2
Total Staff 42.5 27.3 28.7
12 Professional Staff per 100,000 population 10
8
6
50 Total Staff per 100,000 population 4
40 2
0 30 ndkxmzfhwraset
20
40 Other Paid Staff per 100,000 10 population
0 30 nzdhkxrtmasfwe
20
10
0 znhtrdaskmxfew
Source: CIPFA Public Library Statistics 2014 - Cells 62 to 64
This tree diagram analyses professional and other staff as a percentage of total staff. Your authority's value is followed by the average value in italics.
Professional Staff 11.3% 19.0%
Total Staff
All Other Paid Staff 88.7% 81.0%
Libraries_Profile Page 21 17/03/2015 B4: Staffing (continued)
£ Average Employee Costs per Employee 27,954 25,837 0.5 Employees per 1,000 population Employees per 1,000 population 0.3 0.3 Employee Costs per 1,000 population 7,643 7,444 0.4
0.3
Employee Costs per Employee £35,000 0.2 £30,000 0.1 £25,000 0.0 £20,000 nzdhkxrtmasfwe £15,000 Employee Costs per 1,000 population £10,000 £12,000
£5,000 £10,000
£0 £8,000 dhetrxmnfzakws £6,000
£4,000 Source: CIPFA Public Library Statistics 2014 - £2,000 Cell 98 divided by Cell 64 £0 ndzhxrtmkaefws
All Staff FTE per 1,000 pop Average 2009-10 50.2 0.33 0.35 20010-11 46.9 0.30 0.34 2011-12 46.7 0.30 0.32 2012-13 41.2 0.27 0.29 2013-14 42.5 0.27 0.29
Employees per 1,000 population: Time Series 0.40
0.35
0.30
0.25
0.20
0.15
0.10
0.05
0.00 2009-10 20010-11 2011-12 2012-13 2013-14
West Berkshire Average
Source: CIPFA Public Library Statistics 2014 - Cell 64 and equivalent for previous years
Libraries_Profile Page 22 17/03/2015 B5: Volunteers 2013-14 Actuals Number Average 1,000 Number of Volunteers Volunteers 121 189 800 Volunteer Hours 3,104 6,492 600 Average Hours per Volunteer 25.6 39.0
400 120 Number of Hours per Volunteer 200 100
0 80 wexfrahktzndms 60 30,000 Number of Volunteer Hours 40 25,000 20 20,000 0 nsdfhwrtxkzema 15,000
10,000
5,000
0 Source: CIPFA Public Library Statistics 2014 - Cells 65 & 66 wnfherxdktaszm
• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff. • We use this to compare hours provided by paid staff and volunteers. • The two charts below compare the volunteers to the total of paid staff and volunteers.
FTE Average % Average % Hours worked by volunteers 4.3% 5.5% Volunteers as % headcount 74.0% 68.6%
Volunteer hours as a % of volunteer Number of volunteers as a % of 15.0% 100% hours plus employee hours volunteer headcount plus employee headcount 80% 10.0% 60%
40% 5.0% 20%
0.0% 0% wnfhdretsxazkm werhftadxnzkms
Source: CIPFA Public Library Statistics 2014 - Cells 65 & 66 Source: CIPFA Public Library Statistics 2014 - Cells 64 & 65
Number of Volunteers: Time Series Volunteers Number Average 200 2009-10 93 106 180 160 20010-11 83 128 140 2011-12 136 163 120 2012-13 161 171 100 2013-14 121 189 80 60
Source: CIPFA Public Library Statistics 2014 - 40 20 Cell 65 and equivalent for previous years 0 2009-10 20010-11 2011-12 2012-13 2013-14
West Berkshire Average
Libraries_Profile Page 23 17/03/2015 SECTION C: WORKLOAD
• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.
8,000 Total Book Issues per 1,000 population
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0 xkneramhfwtdsz
(See page 25 for details)
Section Contents
Page 25 C1: Book Issues
Split by children/adult and fiction/non-fiction
Page 26 C2: Stock Turn
Split by children/adult and fiction/non-fiction
Page 27 C3: Audio, Visual, Electronic & Other Issues
Split by various categories
Page 29 C4: Request Service
Total and online
Page 29 C5: Enquiries
Total and online
Page 29 C6: Inter-Library Loans
Supplied and received
Libraries_Profile Page 24 17/03/2015 C1: Book Issues 2013-14 Actuals
Number /1,000 pop Average 3,000 Adult Fiction Issues
Adult Fiction 235,137 1,513 1,847 2,500 Adult Non-Fiction 112,334 723 852 2,000 Children's Fiction 294,777 1,897 1,679 1,500 Children's Non-Fiction 49,632 319 230
Total Book Issues 691,880 4,452 4,609 1,000 500 graphs shown per 1,000 population 0 xkrewnamshdtfz
1,400 Adult Non-Fiction Issues 1,200 8,000 Total Book Issues 1,000
7,000 800
6,000 600 400 5,000 200 4,000 0 3,000 xkhnmwreftasdz
2,000
1,000 2,500 Children's Fiction Issues
0 xkneramhfwtdsz 2,000
1,500
1,000
500
Breakdown of issues (percentage). Your authority's 0 value is followed by the average value in italics. xnftekahrdmwzs
Adult Fiction 350 Children's Non-Fiction Issues 34.0% 40.1% 300 Adult Non-Fiction 250 Book 16.2% 18.5% 200 Issues Children's Fiction 150 42.6% 36.4% 100 Children's Non-Fiction 50 7.2% 5.0% 0 tnamrxfehkwdzs Source: CIPFA Public Library Statistics 2014 - Cells 67 to 71
Libraries_Profile Page 25 17/03/2015 C2: Stock Turn 2013-14 Actuals
Number Average
Adult Fiction 5.3 5.7 Adult Non-Fiction 3.1 3.1 Adult Fiction Stock Turn Children's Fiction 6.3 6.4 10.0
Children's Non-Fiction 3.1 3.0 8.0 Total Book Issues 4.8 4.9 6.0
• Number of books issued divided by the book stock 4.0 (i.e. the average number of times each book was issued during the year). 2.0
0.0 rxhewamkfstndz
5.0 Adult Non-Fiction Stock Turn
4.0
7.0 Total Book Issue Stock Turn 3.0
6.0 2.0
5.0 1.0
4.0 0.0 rewhfxmatknsdz 3.0
2.0 10.0 Children's Fiction Stock Turn
1.0 8.0
0.0 erxhwmfaktnsdz 6.0
4.0
2.0
0.0 hexmwrfkatndsz
6.0 Children's Non-Fiction Stock Turn
5.0
4.0
3.0
2.0
1.0
0.0 xemwhkrftandsz
Source: CIPFA Public Library Statistics 2014 - Cells 67 to 71 divided by Cells 25 to 29 respectively
Libraries_Profile Page 26 17/03/2015 C3: Audio, Visual, Electronic & Other Issues 2013-14 Actuals
Number /1,000 pop Avg
Sound Recordings Music 3,267 21.0 23.2 Adult Talking Books 30,512 196.3 91.9 Children's Talking Books 14,080 90.6 28.3 Video & DVDs 24,855 159.9 107.0 Multimedia & Open Learning Packs 597 3.8 6.7 Electronic Products eBooks 22,321 143.6 38.1 eAudio 3,186 20.5 17.9 eAudiovisuals 0 0.0 0.0
Total Audio Visual Issues 98,818 635.9 313.1
graph shown per 1,000 population
700 Total Audio, Visual, Electronic & Other Issues 600 500 400 300 200 100 0 twrdexmkhnafsz
This tree diagram analyses Audio, Visual, Electronic & Other Issues. Your authority's value is followed by the average value in italics.
Music 3.3% 7.4% Adult Talking Books 30.9% 29.4% Children's Talking Books 14.2% 9.0% Videos & DVDs
Audio, Visual, 25.2% 34.2% Electronic Multimedia & Open Learning Packs & Other Issues 0.6% 2.1% eBooks 22.6% 12.2% eAudio 3.2% 5.7% eAudiovisuals 0.0% 0.0%
Source: CIPFA Public Library Statistics 2014 - Cells 72 to 80
Libraries_Profile Page 27 17/03/2015 C3: Audio, Visual, Electronic & Other Issues (continued) graphs shown per 1,000 population
60 Music Issues 250 Adult Talking Book Issues
50 200 40 150 30 100 20
10 50
0 0 xkwemhftrzdans tamrwxhkesdnfz
100 Children's Talking Book Issues 200 Video & DVD Issues
80 150 60 100 40 50 20
0 0 trwendazmxhskf ktdwxrnhesfmaz
50 Multimedia & Open Learning Pack Issues 200 eBook Issues
40 150 30 100 20 50 10
0 0 edsamtnwfhzkxr twmnrdhaezfxsk
40 eAudio Issues 1.4 eAudiovisual Issues
30
20
10
0 0.0 mhadrntkxefzws zxwtsrnmkhfeda
Source: CIPFA Public Library Statistics 2014 - Cells 72 to 79
Libraries_Profile Page 28 17/03/2015 C4: Request Service 2013-14 Actuals Number per 1,000 pop Average Number per 1,000 pop Average Requests 55,952 360 205 Online Requests 29,575 190 103 graphs shown per 1,000 population
400 Number of Requests for Specific Items 200 Number of Online Requests 350 300 150 250 200 100 150 100 50 50 0 0 tksexnadhrwmfz znftshxekrwadm
Source: CIPFA Public Library Statistics 2014 - Cell 81 Source: CIPFA Public Library Statistics 2014 - Cell 82
C5: Enquiries 2013-14 Actuals Number per 1,000 pop Average Number per 1,000 pop Average Enquiries 35,438 228 472 Online Enquiries 10,600 68.2 15.9 graphs shown per 1,000 population
1,000 Number of Enquiries 80 Number of Online Enquiries 70 800 60
600 50 40 400 30 20 200 10 0 0 snhdzxrfwekamt srnhfedtmkxawz
Source: CIPFA Public Library Statistics 2014 - Cell 86 Source: CIPFA Public Library Statistics 2014 - Cell 87
C6: Inter-Library Loans 2013-14 Actuals Number per 1,000 pop Average Number per 1,000 pop Average Loans Supplied 92 0.6 23.7 Loans Received 21 0.14 24.30 graphs shown per 1,000 population
140.0 Supplied 120.00 Received
120.0 100.00 100.0 80.00 80.0 60.00 60.0 40.00 40.0 20.0 20.00 0.0 0.00 hermkxnwdztafs hremnkxwadszft
Source: CIPFA Public Library Statistics 2014 - Cell 96 Source: CIPFA Public Library Statistics 2014 - Cell 97
Libraries_Profile Page 29 17/03/2015 SECTION D: STOCK
• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.
Book Stock at 31 March 2014 (Stock per 1,000 population) Adult Fiction 400
300
200
100
Children's Non-Fiction 0 Adult Non-Fiction
Avg West Berkshire
Children's Fiction (See page 31 for details)
Section Contents
Page 31 D1: Book Stock
Split by children/adult and fiction/non-fiction
Page 33 D2: Audio, Visual, Electronic & Other Stock
Split by various categories
Page 36 D3: Book Acquisitions
Split by children/adult and fiction/non-fiction
Page 37 D4: Audio, Visual, Electronic & Other Acquisitions
Split by various categories
Page 38 D5: All Acquisitions (Books & Audio Visual)
Trendline
Page 39 D6: Lending Stock Replenishment Rate
Overall replenishment rate
Libraries_Profile Page 30 17/03/2015 D1: Book Stock
Summary
Book Stock at 31 March 2014
Adult Fiction 350 300 250 200 150 100 50 Children's Non-Fiction 0 Adult Non-Fiction
Children's Fiction Avg West Berkshire
• Books per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total book stock. Your authority's value is followed by the average value in italics.
Reference Books 4.4% 8.3% Adult Fiction 31.0% 34.7%
Adult Non-Fiction 25.3% 29.0% Book Stock Lending Stock 95.6% 79.3% Children's Fiction 32.5% 28.1%
Children's Non-Fiction 11.3% 8.2% Reserve Stock 0.0% 12.4%
Source: CIPFA Public Library Statistics 2014 - Cells 24 to 31
Libraries_Profile Page 31 17/03/2015 D1: Book Stock (continued)
500 Reference Book Stock
at 31 March 2014 400 No. /1,000 pop Avg 300 Reference Books 6,559 42 98 200 Lending Stock Adult Fiction 44,547 287 324 100 Adult Non-Fiction 36,344 234 271 0 Children's Fiction 46,686 300 263 hwzfmskxrandte Children's Non-Fiction 16,262 105 77 500 Adult Fiction Stock Reserve Stock 0 0 146
Total Book Stock 150,398 968 1,178 400
300 graphs shown per 1,000 population 200
100
0 zndkxsmatewrfh 2,500 Total Book Stock 400 Children's Fiction Stock 2,000 300 1,500 200 1,000 100 500 0 0 zntxfakdermwhs zmnhkwxdfstare
500 Adult Non-Fiction Stock
400
300
200
100
0 zkxndshmtwafer
200 Children's Non-Fiction Stock 700 Reserve Stock 600 150 500 400 100 300 50 200
100 0 zntadfrsmkhwex 0 mzwnsfhrkexatd
Source: CIPFA Public Library Statistics 2014 - Cells 24 to 31
Libraries_Profile Page 32 17/03/2015 D2: Audio, Visual, Electronic & Other Stock
Stock at 31 March 2014
Reference 35 Reserve 30 Music 25 20 15 eAudiovisuals 10 Adult/Talking Books 5 0
eAudio Children's/Talking Books
eBooks Video & DVD
Multimedia & Open Learning Packs Avg West Berkshire
• Stock per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total audio visual stock. Your authority's value is followed by the average value in italics.
For Reference Music 0.1% 0.2% 8.5% 13.9% Adult Talking Books 29.5% 26.9% Children's Talking Books 14.2% 8.0% Videos & DVDs Audio, Visual, 23.8% 31.2% Electronic & Lending Stock Multimedia & Open Learning Packs Other Stock 99.9% 89.3% 1.1% 2.6% eBooks 19.1% 12.2% eAudio 3.8% 5.2% eAudiovisuals Reserve Stock 0.0% 0.0% 0.0% 10.4%
Source: CIPFA Public Library Statistics 2014 - Cells 39 to 50
Libraries_Profile Page 33 17/03/2015 D2: Audio, Visual, Electronic & Other Stock (continued)
at 31 March 2014 Number per 1,000 pop Avg For Reference 16 0.1 0.2 Lending Stock 0.1 0.2 Sound - Music 1,498 9.6 13.4 Sound - Adult Talking Books 5,190 33.4 26.1 Sound - Children's Talking Books 2,489 16.0 7.8 Video & DVDs 4,174 26.9 30.3 Multimedia & Open Learning Packs 194 1.2 2.5 Electronic - eBooks 3,353 21.6 11.8 Electronic - eAudio 673 4.3 5.1 Electronic - eAudiovisuals 0 0.0 0.0 Reserve Stock 0 0.0 11.3
Total Audio Visual Stock 17,587 113.2 108.8
graph shown per 1,000 population
250 Total Audio Visual Stock
200
150
100
50
0 wdzhtnrmexkfas
Source: CIPFA Public Library Statistics 2014 - Cells 39 to 50
Libraries_Profile Page 34 17/03/2015 D2: Audio, Visual, Electronic & Other Stock (continued) graphs shown per 1,000 population
1.5 Reference Stock 30 Music Stock
1.0 20
0.5 10
0.0 0 fmwrahtnzxsked zmwerxhkftdasn
20 Children's Talking Book Stock 50 Adult Talking Book Stock
40 15 30 10 20 5 10
0 0 thzredwanmsxkf zdnthmawxrkesf
50 Video & DVD Stock 10 Multimedia & Open Learning Packs
40 8
30 6
20 4
10 2
0 0 dwknxfztreshma dsenzwxkftahmr
40 eBooks 25 eAudio
30 20 15 20 10 10 5
0 0 dhtrnewmzfakxs dhrmnefatkxzws
1.0 eAudiovisuals 150 Reserve Stock
0.8 100 0.6
0.4 50 0.2
0.0 0 zxwtsrnmkhfeda wmrshknxaztfed
Source: CIPFA Public Library Statistics 2014 - Cells 39 to 50
Libraries_Profile Page 35 17/03/2015 D3: Book Acquisitions 2013-14 Actuals graphs shown per 1,000 population
100 Adult Fiction Acquisitions Number per 1,000 pop Average 80 Reference Books 110 0.7 0.9 60 Lending Stock Adult Fiction 4,787 30.8 50.6 40
Adult Non-Fiction 3,015 19.4 23.7 20 Children's Fiction 6,199 39.9 41.5 0 Children's Non-Fiction 1,106 7.1 6.2 nxdaemkswfhtzr Total Book Acquisitions 15,217 97.9 122.9
50 Adult Non-Fiction Acquisitions
40
30 250 Total Book Acquisitions 20 200 10
150 0 nasdexkhmtzwfr 100
100 Children's Fiction Acquisitions 50 80 0 nxaekdmsfthwzr 60
40
20
0 xkenadtfhmzswr
3 Reference Book Acquisitions 15 Children's Non-Fiction Acquisitions
2 10
1 5
0 fkmanzdtwxhsre 0 ankxtsemfdrhzw
This tree diagram analyses each type of stock as a percentage of total book acquisitions. Your authority's value is followed by the average value in italics.
Reference Books Adult Fiction 0.7% 0.7% 31.7% 41.4% Adult Non-Fiction Book Acquisitions Lending Stock 20.0% 19.4% 99.3% 99.3% Children's Fiction 41.0% 34.1% Children's Non-Fiction 7.3% 5.1% Source: CIPFA Public Library Statistics 2014 - Cells 32 to 38
Libraries_Profile Page 36 17/03/2015 D4: Audio, Visual, Electronic & Other Acquisitions 2013-14 Actuals 0.01 Reference Acquisitions graphs shown per 1,000 population
0.00 Number per 1,000 pop Avg For Reference 0 0.0 0.0 0.00 Lending Stock Sound - Music 401 2.6 1.8 0.00 Sound - Adult Talking Books 278 1.8 2.0 mzxwtsrnkhfeda Sound - Children's Talking Books 173 1.1 0.5 Music Acquisitions Video & DVDs 1,272 8.2 7.1 6 Multimedia & Open Learning Packs 0 0.0 0.3 eBooks 132 0.8 4.3 4 eAudio 287 1.8 2.3 eAudiovisuals 0 0.0 0.0 2
Total Audio Visual Acquisitions 2,543 16.4 18.4 0 40 Total Audio Visual Acquisitions xkdtmehfrzawsn
35 4 Adult Talking Book Acquisitions 30 25 3 20 2 15 10 1 5 0 0 dmnzwestahxfkr drehxnktfwmasz 1.5 Children's Talking Book Acquisitions
15 eBook Acquisitions 1.0
10 0.5
5 0.0 aetdxnrhwmkzfs
0 15 Video & DVD Acquisitions drehnfmkxawzts
10.0 eAudio & eAudiovisual Acquisitions 10
8.0 5 6.0
4.0 0 xnkdtwehrsfmaz 2.0
0.0 2.0 Multimedia & Open Learning Packs hredktxnfmazws 1.5
1.0
0.5
0.0 dxkenfswhmaztr Source: CIPFA Public Library Statistics 2014 - Cells 51 to 61
Libraries_Profile Page 37 17/03/2015 D4: Audio, Visual, Electronic & Other Acquisitions (continued)
This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's value is followed by the average value in italics.
For Reference Music 0.0% 0.0% 15.8% 9.9% Adult Talking Books 10.9% 11.1% Children's Talking Books 6.8% 3.0% Videos & DVDs Audio, Visual, 50.0% 38.5% Electronic & Lending Stock Multimedia & Open Learning Packs Other Acquisitions 100.0% 100.0% 0.0% 1.7% eBooks 5.2% 23.5% eAudio 11.3% 12.4% eAudiovisuals 0.0% 0.0%
Source: CIPFA Public Library Statistics 2014 - Cells 51 to 61
D5: All Acquisitions (Books and Audio Visual)
Acquisitions Number per 1,000 pop Average 2009-10 22,291 146 165 2010-11 17,772 115 159 2011-12 16,009 104 151 2012-13 15,427 100 138 2013-14 17,760 114 142
Acquisitions per 1,000 population: Time Series
180 160 140 120 100 80 60 40 20 0 2009-10 2010-11 2011-12 2012-13 2013-14
West Berkshire Average
Source: CIPFA Public Library Statistics 2014 - Cells 38 & 61
Libraries_Profile Page 38 17/03/2015 D6: Lending Stock Replenishment Rate
Lending Stock Years Average • Time taken in years to replenish the lending stock on Replenishment Rate 9.1 7.3 open access or available on loan at 2013-14 rate.
18 Lending Stock Replenishment Rate 16 14 12 10 8 6 4 2 0 zrtwfksdhmnaxe
Source: CIPFA Public Library Statistics 2014 - (Cell 29 + Cell 48) / (Cell 37 + Cell 60)
Libraries_Profile Page 39 17/03/2015 SECTION E: PERFORMANCE
• The CIPFAstats Public Library Statistics primarily collect cost and quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*.
100% Choice of Books is 'Very Good' or 'Good' 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% zxtsnkdeamwfrh
(See page 42 for details)
Section Contents
Page 41 E1: Requests
% supplied in 7, 15 and 30 days
Page 42 E2: Adults Public Library Users Survey (PLUS)
Satisfaction Measures
Page 43 E3: Childrens Public Library Users Survey (PLUS)
Satisfaction Measures Outcome Measures
*Public Library Users Survey (PLUS)
This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books, homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services.
If you would like to learn more about PLUS please contact [email protected]
Libraries_Profile Page 40 17/03/2015 E1: Requests 2013-14 Actuals Percentage Supplied Authority Average within 7 days 67% 67% within 15 days 76% 81% within 30 days 85% 89%
90% Percentage supplied within 7 days 80% 70% 60% 50% 40% 30% 20% 10% 0% dnmsxawktrzfeh
100% Percentage supplied within 15 days
80%
60%
40%
20%
0% dnwxsremkhaztf
100% Percentage supplied within 30 days
80%
60%
40%
20%
0% nxwsrkehdzmatf
Source: CIPFA Public Library Statistics 2014 - Cells 83 to 85
Libraries_Profile Page 41 17/03/2015 E2: Public Library User Survey (PLUS) Over 16
Survey Year: .. Authority Average Proportion who view their library opening hours as 'very good' or 'good' na 82% Proportion who view their library as 'very good' or 'good' na 93% Proportion who find the choice of books as 'very good' or 'good' na 79%
Library Opening Hours are 'Very Good' or 'Good' 100%
80%
60%
40%
20%
0% zxtsnkdfwarhem
Library is 'Very Good' or 'Good' 100%
80%
60%
40%
20%
0% zxtsnkdemawfrh
Choice of Books is 'Very Good' or 'Good' 100%
80%
60%
40%
20%
0% zxtsnkdeamwfrh
Source: CIPFA Public Library Statistics 2014 - Cells 154 to 156
Libraries_Profile Page 42 17/03/2015 E3: Public Library User Survey (PLUS) Under 16
Survey Year: .. Authority Average Who think the library is ‘good’ (average score out of 10) .. 9.2
Under 16 who think the library is 'good' 10
8
6
4
2
0 zxtsnkhdmafewr
Libraries_Profile Page 43 17/03/2015 APPENDICES
• Information to help you get the most out of the report.
APPENDIX 1 - Comparative Bar Charts Page 45
The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them.
APPENDIX 2 - Background Information Page 48
This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning.
APPENDIX 3 - Financial Information Page 50
This appendix provides more detailed tables of the financial data analysed in section B.
APPENDIX 4 - Other CIPFA Libraries Services Page 52
Links to other services that CIPFA provides for library authorities.
APPENDIX 5 - Contact Us! Page 52
Let us know what you think and how we can make the profile more useful.
Libraries_Profile Page 44 17/03/2015 APPENDIX 1 - Comparative Bar Charts
Comparative bar charts This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently, displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared. While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information. In this appendix we clarify how these charts work and present techniques for getting the most out of the them.
Example 1: Anatomy of a comparative bar chart
This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black. The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart. In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly (has a high value) for this indicator when compared to the other 24 authorities. The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line. The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be displayed near the chart, often with the associated raw data.
• group average
• comparator authority
• your authority
Example 2: Comparative bar charts for reports with small numbers of authorities
This example displays fictional income data for 12 authorities.
Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain). For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually.
• letters enable readers to identify specific authorities
Libraries_Profile Page 45 17/03/2015 Example 3: Zero values and unavailable data
Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the chart).
Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart.
Averages: Zero values are included in the average as they are genuine values for authorities. The average however excludes unavailable data.
This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers.
In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is excluded.
Example 4: Comparisons with large numbers of authorities
When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not detract from the readers ability to compare their value to the group, or learn about overall range of values.
This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed.
• The black bar authority has a very low figure, being less than a third of the group average. • Data were not available for around 10% of the authorities (gap on left of the chart). • 5% of the authorities report either zero or miniscule costs (gap on right of the chart). • There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost.
Libraries_Profile Page 46 17/03/2015 Examples 5-8: Example distributions and help in interpreting them
The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs.
• This chart shows a very common distribution (which a • This chart shows a straight sloping distribution. statistician would appropriately call the 'normal' • There is no consistency between authorities and no distribution). such thing as a typical value. • While there is a wide range of values (20-100) the • In this particular case the highlighted authority is above majority of authorities are in a much tighter range (about average, but not signficantly so. half are between 50 and 70). • In this particular case the highlighted authority has one of the highest costs.
• This chart shows little variation between authorities. • This distribution is quite rare, the chart clearly displays two distinct groupings of authorities. • In this particular case the highlighted authority is clearly the most expensive per 1,000 population. • In this case interpreting the highlighted authorities value is difficult and it is important to investigate the reasons behind this variation.
Quartiles We finish this introduction with a quick note about quartiles. Quartiles are a popular simple way to examine distributions of cost or performance data. Quartiles are produced by splitting the distribution into four quarters, as presented on the right. Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and upper quartile). In business & management the word quartile is more often used to refer to the quarters themselves. "Top quartile" is used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or low performance). It is common approach to view "being in the top quartile" as a benchmark to be achieved, and "being in the bottom quartile" as a sign of problems. We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts and note how easy it is to quarter the distribution with the mind's eye.
Libraries_Profile Page 47 17/03/2015 APPENDIX 2 - Background Information
Educational Attainment
Average Educational Attainment 94.9% 91.9%
100% Percentage of pupils achieving 5 A*-C grades including English & Maths 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% txnshrkwamefdz
Source: CIPFA Children's Services Actuals Statistics 2011-12 - Column 325
Deprivation
Average Index of Deprivation 10.0 13.4
20 Indices of Deprivation 18 16 14 12 10 8 6 4 2 0 smkzfrxwhaetdn
• The higher the index, the more deprived the authority is.
Source: CLG Indices of Deprivation 2010
Libraries_Profile Page 48 17/03/2015 Population
Average Population 155,400 238,107
600,000 Population
500,000
400,000
300,000
200,000
100,000
0 w x k e a f z r s m h t n d
Source: ONS Mid 2013 Population Estimates
Area
Average Area 70,417 81,598
350,000 Area
300,000
250,000
200,000
150,000
100,000
50,000
0 w s x k a t e h r m f n z d
Source: ONS Area 2013
Population Density
Median Population Density 2.2 4.5
14 Population Density
12
10
8
6
4
2
0 zdfnremakhxtws
Libraries_Profile Page 49 17/03/2015 APPENDIX 3 - Financial Information For West Berkshire Council Financial Information 2013-14 (Actuals)
Revenue Expenditure £ per 1,000 pop Average Employees 1,187,757 7,643 7,444 Premises 274,180 1,764 1,786 Supplies & Services Books & Pamphlets - Reference 9,412 61 43 - Adult Fiction 40,074 258 344 - Adult Non-Fiction 27,482 177 211 - Children's Fiction 30,777 198 171 - Children's Non-Fiction 6,435 41 37 Newspapers, Periodicals & Magazines 17,355 112 66 1 Sound Recordings 16,039 103 105 2 DVDs, CD-ROMs, Software & Multimedia 17,995 116 99 3 Electronic & Online Products 28,019 180 191 Other Acquisitions 0 0 28 Bookbinding 0 0 5 Total Materials 193,588 1,246 1,300 Computing Costs 0 0 249 Other Supplies & Services 121,708 783 580 Transport 59,645 384 185 Third Party Payments 0 0 256 Support Service Costs 282,787 1,820 2,103 Total Revenue Expenditure 2,119,665 13,640 13,903
Revenue Income £ per 1,000 pop Average Overdue Charges 27,483 177 240 Reservation Fees 0 0 47 Lettings 7,428 48 98 Hire of Audio & Visual Materials 35,293 227 265 Electronic Revenue 0 0 40 Specific Grants 0 0 14 Provision of Library Services to other Local Authorities 0 0 0 Miscellaneous - receipts from the public 32,912 212 284 Miscellaneous - corporate income 12,445 80 55 Total Revenue Income 115,561 744 1,044
Net Expenditure (excluding Capital Charges) 2,235,226 14,384 14,946 Capital Charges 329,907 2,123 1,415 Total Net Expenditure (including Capital Charges) 2,565,133 16,507 16,361
Total Capital Expenditure 94,157 606 1,536
1 Includes Music, Adult Talking Books and Children's Talking Books (Cells 106 to 108)
2 Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 107 & 108)
3 Includes eBooks, eAudio, eAudiovisual, Subcriptions and Online / Electronic Products (Cells 111 to Cell 115)
Libraries_Profile Page 50 17/03/2015 Financial Information 2014-15 (Estimates)
Revenue Expenditure £ per 1,000 pop Average Employees 1,099,470 7,075 6,895 Premises 239,330 1,540 1,662 Supplies & Services - Materials 142,000 914 1,283 Other Expenditure 461,755 2,971 2,769 Total Revenue Expenditure 1,942,555 12,500 12,608 Revenue Income (129,240) (832) (1,095) Net Expenditure (excluding Capital Charges) 1,813,315 11,669 11,513 Capital Charges 330,000 2,124 1,287 Total Net Expenditure (including Capital Charges) 2,143,315 13,792 12,800
Libraries_Profile Page 51 17/03/2015 APPENDIX 4 - Other CIPFA Libraries Services
• CIPFA Public Library Statistics
CIPFA are the leading independent source of data about local government services, undertaking more than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty years. The data collected represents the most comprehensive source of information relating to measuring the performance of public library authorities in the UK.
A working group of local authority practitioners and central government representatives meet bi-annually to help shape the direction of the questionnaire and data that is collected to ensure that it is continually adapted to remain relevant in an ever-changing environment.
Datasets provide financial and non-financial information for local government managers engaged in comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to our historical archive of downloadable data in addition to a range of interactive and visual tools to help with further analysis.
www.cipfastats.net/leisure/publiclibrary
• CIPFA Public Library User Survey (PLUS)
CIPFA have been developing and supporting a range of library survey tools, enabling authorities to collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995, which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.
Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).
New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on transport, use of computers and living arrangements. The questionnaire and manual of guidance can be accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include details on how CIPFA can help you to deliver your survey and make best use of the results.
www.cipfasocialresearch.net
APPENDIX 5 - Contact Us!
We hope you have found the profile interesting and informative.
This is the fourth year of the profile and we aim for this to to be a user-led product that improves year-on-year.
Please help us improve the next round by contacting us with your thoughts and suggestions!
We will also be happy to answer any queries you have regarding the profiles.
Libraries_Profile Page 52 17/03/2015