lways at the heart of the Holland America Line A experience is a warm and intuitive style of service that is never in the way — and never out of reach. Expect excellence: We sail with nearly one crew member for every two guests.

a signature style in the restaurants • #1 preferred cruise line 2006 • Two expert servers per table in the Portrait of Affluent Travelers™ main Dining Room, selected for survey — Yesawich, Pepperdine, their proven abilities to remember Brown & Russell guest preferences • consistently among the world’s • Knowledgeable wine stewards adept highest-rated cruise lines — at pairing wine with food Condé Nast Traveler Readers’ • Tableside waiter service in Choice Awards and Travel + Leisure the enhanced Lido, our popular World’s Best Awards casual-dining restaurant • best overall service — • Executive chefs inducted into the Porthole Cruise Magazine Readers’ prestigious Confrérie de la Chaîne Choice Awards des Rôtisseurs, an international • Warm, intuitive style of service — food and wine society never in the way, never out of reach throughout the ship • Nearly one crew member for every two guests • Poolside beverage service featuring handcrafted tropical cocktails and • 135 years of polished performance signature recipes using fresh-squeezed in your stateroom juices and premium ingredients • Expert fitness instructors in yoga, • Daily housekeeping to refresh Pilates and weight training fruit, tidy belongings and keep staterooms immaculate • European-trained aestheticians in the Spa • Nightly turndown service • Gaming lessons offered by Casino staff • Complimentary 24-hour in-room dining • Complimentary lemonade and iced tea served on deck midafternoon • Ice service and shoeshine service • Welcome connectivity for your cell • Use of the exclusive Neptune Lounge phone and other wireless devices, and personal concierge service for thanks to satellite broadband services Penthouse Verandah and Deluxe (see page 95) Verandah Suite guests

explore awards and gracious service accolades

A genuinely warm smile and gracious, prompt attention are the hallmarks of the extraordinary service you’ll experience on board.

www.hollandamerica.com 9 elegant dining setting thestagefor delight.

On crisp whitelinen course after course arrives, each a small triumph of planning and preparation, beginning with fine fresh produce and the choicest cuts of meat and seafood. Behind the scenes our master chefs have brought flavors to perfection. Succulent lobster in our elegant main Dining Room . . . aged Sterling Silver Beef ® in the Pinnacle Grill . . . your choices are delicious and diverse. Culinary Hand-dipped inspiration chocolates, an changes by the after-dinner day as our chefs tradition in the create menus Explorer’s Lounge, that reflect exotic are the perfect regional flavors finish to a and recipes. lovely day. Takeyour placefor another enchanting evening. ntrigue your senses. Prepare for an extraordinary I culinary adventure. From a casual bite poolside to a formal five-course affair, the crew of Holland America Line know how to orchestrate a truly memorable dining experience.

the elegant main • Complimentary 24-hour dining room in-room dining • Luxurious Dining Room, graced • The Terrace Grill on deck, where with fine art and antiques swimsuits are suitable attire • Sophisticated details including • Late-night snack, chocolate Rosenthal china and crisp white dessert extravaganza table linens • Explorations Café featuring pastries • Five-course menus with offerings from and espresso drinksU classic preparations and regionally • Daily Afternoon Tea service, elevated to inspired cuisine to vegetarian dishes Royal Dutch High Tea once per cruise • Choice of four dinner sittings * • Romantic formal nights, a master staff and crew a traditional cruise favorite • Menu design under the direction of Master Chef Rudi Sodamin the pinnacle grill experience • Executive chefs inducted into the prestigious Confrérie de la Chaîne • Intimate, reservations-only dining des Rôtisseurs, an international featuring Sterling Silver Beef ® and food and wine society fresh seafood • Two expert servers per table in • Luxurious appointments including the main Dining Room Bvlgari® china, Riedel® stemware and Frette® linens signature touches • Extensive wine list featuring • Hand-dipped chocolates in the many selections rated “Excellent” Explorer’s Lounge by Wine Spectator • Ice cream bar featuring other delightful complimentary treats ways to dine • Complimentary hot hors d’oeuvres • Fresh, cooked-to-order specialties during cocktail hour in the relaxed Lido Restaurant for breakfast and lunch * ms Prinsendam has two dinner sittings. U Explorations Café facilities vary by ship. • Made-to-order dinner entrées and tableside waiter service in the Lido for dinner

Each evening explore is a celebration sophisticated dining of fine food and wine, a feast for the eyes, explore the palate and dining options the soul.

explore food options

www.hollandamerica.com 13 The perfect Take a yoga or The world is at morning: a cup Pilates class. Go your fingertips, of espresso and for a swim in the with e-mail and The New York pool up on deck. Internet access Times crossword Melt under the available twenty- puzzle in the spell of a massage four hours a day. Explorations Café. in the Greenhouse Spa & Salon. indulge inabundant activities and choices.

Fall into therhythm of relaxing and inspiring days aboard Holland America Line. On one you might opt for a hot-stone massage in our luxurious Greenhouse Spa & Salon. Another day elect to attend a cooking demonstration in the Culinary Arts Center, improve your golf swing, or spend time with the whole family by the pool. experience new tastes, new ideas, new skills. roaden your horizons and try something every Bday that surprises you. Find time to do nothing at all. Activities abound, along with oceans of freedom to do as you please.

relax and recharge alive at night • Award-winning Greenhouse • best onboard entertainment — Spa & SalonU: Onboard Services Magazine Tranquil Asian-inspired treatment • Lavish Las Vegas-style production shows rooms, including couple’s massage • Talented vocalists, illusionists, rooms, offering an impressive menu comedians and variety acts of luxurious treatments • Casino gaming, movies, Piano Bari Dry-float suite with massage option • Crow’s Nest Nightclub & Thermal suites, steam and aromatic Late-night Disco room, heated ceramic lounges and in-suite showers personal growth Relaxation area facing the sea • Culinary Arts Center — presented The latest exotic skin, body and by Food & Wine magazine — with hair treatments state-of-the-art demonstration kitchen for gourmet presentations, tasting • Jacuzzi ®, hot tub, sauna, steam room events and intimate cooking classes • Two outdoor pools, one with sliding • Explorations Café, powered by glass roof i The New York Times, offering more • Fitness Center with yoga, Pilates, than 2,000 books, music listening spinning and new exercise and stations, Internet, puzzles and moreU weight-training equipment • Explorations Speaker Series • Basketball and volleyball courts on cruises 10 days or longer • Golf simulator and golf swing • best shore excursions — Porthole analysis* Cruise Magazine Readers’ Choice Awards • Dutch High Tea, accompanied • 24-hour e-mail and Internet access by string ensemble • Luxury duty-free shopping U Greenhouse Spa & Salon and Explorations Café facilities vary by ship.

i Available on all ships except the ms Prinsendam. * Available only on the ms Prinsendam.

activities explore the overview explorations café

explore the explore the culinary arts center greenhouse spa & salon

The sun goes down and night comes alive with lavish Las Vegas-style production shows and fast action around the tables in the Casino.

www.hollandamerica.com 17 family vacations have never been so much fun. repare for a truly memorable family vacation with P Holland America Line, named one of the Top 10 Getaways for Family Travelers by Family Travel Forum magazine.

spacious staterooms family reunion • Staterooms are larger than those Spend quality time together in of other cruise lines in our class an utterly enchanting setting with Holland America Line. Book five • Connecting staterooms for the or more double-occupancy staterooms older children* and receive the following: • Triple and quad staterooms make • Reduced group fares it easy to bring the family along • A keepsake family photo taken by something for everyone the ship’s professional photographer, one per stateroom • Grown-up fun: art auctions, wine tastings, casino action • Refreshment package that includes 20 fountain sodas and • Just for Kids: dedicated youth facilities a commemorative cup and activities, from pizza parties and scavenger hunts, dances to deck parties • Your choice of The Pinnacle Grill experience: • For everyone: the joy of being together An elegant meal in our intimate, as a family reservations-only restaurant featuring Sterling Silver Beef ® and fresh seafood just for kidsU Or ® • Club HAL supervised by fun, Half Moon Cay equipment: Everything full-time directors and staff you need for a day of play on our private • Colorful playroom for children ages island — unlimited use of snorkel gear 3–7, featuring art tables, big-screen and swim mats for all televisions and games * At least one occupant must be 18 or older. • Separate areas for ages 8–12 with U Youth and child facilities vary by ship. arcade games, Sony PlayStation® games and “Dance Dance Revolution” • The Loft and The Oasis — special family activities overview teens-only areas with lounge, Internet access, exclusive sun deck with waterfall family cruising • Kid-friendly menus that include favorites such as pizza, chicken dippers and fish & chips club hal activities

kids & teens activities

How long has it been since you built a sand castle on the beach? Perhaps the kids will give you some tips before they retreat to their private sundeck with waterfall.

www.hollandamerica.com 19 Leave your cares behind, set your watch to island time and prepare to experience the uncommon Caribbean of Holland America Line. On the horizon: classic ports of call such as St. Thomas, Barbados and Grand Cayman. Seldom-visited islands preferred by yachtsmen (Grand Turk, Tortola, Bequia). And award-winning onshore adventures designed to showcase each destination at its best. Comeimmerseyourself inthecolor and cultures of the cool blue Caribbean.

Close your eyes, Gabled Dutch Rated “the best” breathe in the colonials, French by our guests, a wonders of the bistros, British forts, day of play on Half Caribbean, from Spanish gold. . . . Moon Cay: swim lush rain forests The Caribbean is with stingrays, and steaming a kaleidoscope of ride horseback into volcanoes to colorful cultures the sea, sift silky gardens of every waiting to be white sand through tropical hue. discovered. your fingers. Here is the Caribbean of reggae rhythms, world-class diving a great combination and ancient Mayan ruins. Where brilliant coral reefs teem Many of our 7-day Western and with marine jewels — blue angelfish, yellow tangs, iridescent Eastern Caribbean sailings combine for a glorious 14-day cruise. parrot fish! And the great stone temples of Belize, Guatemala and Honduras give rise to wonder. Why did the Maya so belize the beautiful Experience lush rain forests, jungle mysteriously disappear? It’s something to reflect upon over ruins and an easy, innocent pace that a Kahlùa coffee tonight in the Explorer’s Lounge. comes from being off the beaten path.

7-Day Western Caribbean

30 e-brochures available online TAMPA

Key West

Costa Maya

Roatán Santo Tomás Mexico de Castilla western caribbean western 7-Day Sunday Departures Western Caribbean

Roundtrip Tampa from us$649

2007 sailing datesU See pg 84 column 2 for ms Veendam: Oct 21, 28; Nov 18; complete cruise fares Dec 9, 16, 23(, 30( 2008 sailing dates See pg 84 column 2 for ms Veendam: Jan 6, 27; Mar 9; Apr 6; complete cruise fares Nov 1i, 23; Dec 14, 21(N, 28(N

DAY PORT ARRIVE DEPART Sun TAMPA, FLORIDA 5:00pm Mon Key West, Florida 11:30am 6:00pm Tue At sea Wed Belize City, Belize 7:00am 5:00pm Thu Santo Tomás de Castilla, Guatemala 7:00am 6:00pm Fri Costa Maya, Mexico 8:00am 4:00pm Sat At sea Sun TAMPA, FLORIDA 7:00am

( Celebrate the holidays on these sailings. U 2007 sailings port times vary as follows: Belize City, Belize 8:00am – 6:00pm Santo Tomás de Castilla 6:00am – 6:00pm Costa Maya, Mexico 8:00am – 5:00pm i Nov 1 sailing is 8 days and departs on Saturday. Port times vary as follows: Day 5 Roatán, Honduras 8:00am – 5:00pm Day 6 Costa Maya, Mexico 8:00am – 4:00pm Day 7 At sea Day 8 TAMPA, FLORIDA 7:00am

N Dec 21 and 28 sailings port times vary as follows: Day 4 Costa Maya, Mexico 8:00am – 5:00pm Day 5 Roatán, Honduras 7:00am – Noon

caribbean interactive maps

onshore adventures, online Reserve your favorite shore excursions in advance at www.hollandamerica.com and receive priority processing. See page 95 for details.

www.hollandamerica.com 31 booking shore excursions online Why wait until you’re on board to book your favorite activities when you can reserve them in advance 24/7 from the convenience of your Caribbean Ports of Call, home or office? And because online reservations are processed prior to requests made on board, your requests will receive priority handling! Scenic Cruising To download shore excursion information, tour prices and departure times, visit And a sampling of shore excursions. www.hollandamerica.com.

basseterre, st. kitts castries/soufrière, st. lucia cristóbal, panama Unmistakably British, with a formidable Edenic green jungles, dazzling Here, at the Atlantic entrance to the fortress atop Brimstone Hill (the beaches, a drive-in volcano: This lush Canal, ships of every size and flag begin “Gibraltar of the West Indies”), a town isle has it all, plus the spellbinding their miraculous journey between two center known as the Circus and an twin peaks — the Pitons. Sample oceans. Only a few blocks away, duty- ornate gingerbread version of Big Ben shore excursions: St. Lucian Heritage; free Colón. Sample shore excursions: to sound the hour. Sample shore Catamaran to Fond Doux Estate; Gatun Locks & Kayak in the Canal; excursions: St. Kitts’ Scenic Railroad, Horseback Riding Adventure. Discover the Emberá Indian Culture; Fortress National Park & Gardens; Portobelo Market Town & the Nevis Highlights & Botanical Gardens. colón, panama Panama Canal. Sultry and scrappy, Colón began as basse-terre, guadeloupe the starting point of a railroad that el guamache, This butterfly-shaped paradise is made carried prospectors across the Isthmus isla de margarita, venezuela up of two islands, its wings connected of Panama to the California gold fields. Quaint colonial villages, restorative by a drawbridge. Here, on the western Today, as the second-largest duty-free mud baths and glorious unspoiled wing, explore tropical rain forests, port in the world, it is mahogany, beaches await on this isle where smoldering volcanoes and the reefs bananas and coconuts that pass through lustrous pearls for European society surrounding pristine Pigeon Island. its portals. Sample shore excursions: were once harvested. Sample shore Sample shore excursions: Soufrière Volcano Emberá Indian Village; Panama Railway; excursions: Catamaran Sail to Coche Tour; Pigeon Island Glass-bottom Boat. Aerial Tram Ecological Encounters; Island; Sounds & Flavors of Venezuela; Panama City and the Casco Antiguo. Swim with the Dolphins. belize city, belize An eco-tourist’s paradise. Offshore, costa maya, mexico fort-de-france, martinique friendly stingrays glide over the second- The quiet side of Mexico. Here, Stunning volcanic history (in 1902 longest barrier reef in the world; inland, along an unspoiled coastal paradise, Mt. Pelée blew open with catastrophic brilliant butterflies loop through steamy archaeology buffs discover Mayan force), rum distilleries and blooms in jungles. Sample shore excursions: Mayan ruins shrouded in magic and mystery; every tropical hue await on this verdant Ruins of Xunantunich & Marimba Lunch; divers find treasure in fantastic “Island of Flowers.” Sample shore Shark Ray Alley & San Pedro; Cave coral reefs. Sample shore excursions: excursions: 4x4 Jeep ®; Fort-de-France Tubing & Rain Forest Walk; Lost World Kohunlich Mayan Ruins; Coral Reef Historic Walking Tour; Martinique Canopy Tour. Snorkel; 4x4 All-terrain Expedition; by Land & Sea; Snorkel Martinique. Fly Fishing Tour. bridgetown, barbados Lovely beaches, hills carpeted in sugar cane and a friendly island spirit (part Bajan, part British) await on Barbados. Sample shore excursions: Natural Wonders of Barbados; Atlantis Odyssey Submarine; Green Monkey Eco Tour; Barbados Yacht Racing Challenge.

50 e-brochures available online ports ofports call

Gatun Lake, Panama gatun lake, panama canal gustavia, st. barts kralendijk, bonaire Sparkling centerpiece of our 10-day Rockefellers and rock stars have long Preservation rules on Bonaire, long Sunfarer® cruises, Gatun Lake is key to been seduced by this tiny isle for the known to divers and snorkelers for supplying the water necessary to operate same reasons you will be: virgin beaches, its pristine, unspoiled reefs. Feast the locks system. Formed by an earthen charming Gustavia with its yacht-lined your eyes on gorgeous coral gardens; dam across the Chagres River to keep port, haute couture and exquisite French take in the blush of thousands of the water 85 feet above sea level, the cuisine. Sample shore excursions: Sail & pink flamingos reflected in the still water runs downhill to fill the locks. Snorkel Adventure; Independent Explorer. salt lake, the hush of the mangroves. No pumps, no power other than the Sample shore excursions: Samur Sail force of gravity! Sample shore excursions: half moon cay, bahamas & Snorkel Adventure; Sportfishing; Gatun Locks & Kayak in the Canal; Holland America Line’s pristine private Nature Bike Tour; Mangrove Boating Panama Railway; Emberá Indian Village. island offers everything you need for Eco Adventure. a day of play in paradise: a two-mile george town, grand cayman crescent of perfect beach; an interior mayagüez, puerto rico Crystalline waters, snorkeling with lagoon; private beachside cabanas with A statue of Christopher Columbus tame stingrays, civilian submarines: butler service, showers and misters; and dominates bustling Colón Plaza, while This duty-free port has it all, plus all manner of watersports and activities, Bengal tigers prowl at Puerto Rico’s Seven Mile Beach and a charming turtle including a children’s aqua park and only zoo. Farther afield: the jagged karst farm. Sample shore excursions: Stingray a buoyed personal watercraft course. landscape of Rio Camuy Cave Park. City Cruise & Island Drive; Reef & Sample shore excursions: Horseback Riding Wreck Snorkel by Boat; Scuba Adventure; by Land and Sea; Deep-sea or Flats montego bay, jamaica Nautilus One Semi-submarine. Fishing; Stingray Adventure; AquaTrax ® This resort city, affectionately known Watercraft Adventure. as Mo’Bay, offers world-class golf, sandy grand turk, beaches, and tales of the “White Witch turks & caicos islands key west, florida of Rose Hall.” Sample shore excursions: Named for the fez-like scarlet blossoms An American town that moves to the Montego Bay Highlights & Rose Hall of the cactus that grows here, Grand sensuous rhythms of the Caribbean. Great House; Canopy Adventure. Turk is an island of simple pleasures. Conch culture, coral reefs and sleek Float dreamily over vibrant coral reefs, racing catamarans await. Sample shore mt. peleé, martinique (scenic cruising) dine on conch fritters, set your watch excursions: Old Town Trolley & Conch Be at the rail as we cruise by scenic to “island time.” Sample shore excursions: Train; Pirate Soul & Shipwreck Museum. Scuba Diving; 4-wheel-drive Safari; Mt. Pelée, the volcano that erupted in 1902 Horseback Beach Ride & Swim; Dune with such cataclysmic heat, it instantly Buggy Safari; Hop-on Hop-off Island Tour. transformed the village of St. Pierre into the Pompeii of Martinique. There was only one survivor, a prisoner who In the jungles of was spared by the thick walls of his Belize watch for the underground cell. rare and beautiful blue morpho butterfly, more essence than insect; glide over the crystalline waters of Half Moon Cay.

www.hollandamerica.com 51 the medallion collection Holland America Line is proud to present the Medallion Collection, a series of exclusive tours designed to accommodate our most discerning guests. Each has been carefully chosen to offer a truly different experience, providing an in-depth perspective and unparalleled access to events and sights not otherwise available. For more details, visit us online at www.hollandamerica.com.

San Juan nassau, bahamas pointe-á-pitre, guadeloupe puerto limón (san josé), Colorful, captivating Queen of Bustling, noisy, colorful and your portal costa rica the Bahamas. Choose from literally to the earthly delights of Guadeloupe: Jumping off points for Costa Rica’s thousands of great dives, ranging tropical rain forests, fields of sugarcane, wonders. Turtle nesting grounds, rain from wrecks to reefs, blue holes to sea magnificent floral parks. Sample shore forests and the dazzling museums of gardens; catch the pink flamingo show excursions: Guadeloupe Island Tour; San José are all within easy reach. So at the famed Ardastra Gardens, the Consteau Reserve. is the mysterious land of the Shaman. action at the Straw Market. Sample Sample shore excursions: Sloth Sanctuary shore excursions: Dolphin Encounter; ponce, puerto rico & Canoe Adventure; San José Town & Bahamas Personal Sub Experience; The quintessential Spanish colonial Country; Rain Forest Aerial Tram. Nassau See & Sea; Private Limo Tour. town, with cobbled plazas, fountains and lacy wrought-iron balconies. road town, tortola, oranjestad, aruba Nearby: the remains of ancient native british virgin islands Colorful floating markets, wondrous ball courts and an imposing castle An enticing mix of pink and blue coral reefs and landscapes dotted with built with the sweet profits of the buildings, yachts, rum cocktails and curiously bent divi-divi trees await on Serrallés sugar magnates. Sample shore pirate lore. Play on a soft-sand beach or this, the “A” of the Netherlands Antilles’ excursions: Ponce Museum of Art & sail away to islands of buccaneer legend. famous ABC islands. (Bonaire and Serrallés Castle; Tibes Taino Indian Sample shore excursions: The North Shore Curaçao round out the trio.) Sample Ceremonial Park & Museum. & Pusser’s Landing; Wreck of the Rhone shore excursions: Natural Wonders of Two-tank Certified Dive; Virgin Gorda Aruba; Spanish Lagoon Kayak Adventure; port elizabeth, & The Baths; Swim with the Dolphins. st. vincent and the grenadines Jolly Pirates Sail, Snorkel, Swim & Swing. A lovely and quiet island, the largest of roatán, honduras philipsburg, st. maarten the Caribbean’s Grenadines, Bequia has An isle of wonders: lizards that run An island under two flags. On the been renowned for its boat builders and upright on their hind legs, brilliant Dutch side: chocolates, cheeses and seafarers for centuries, and people such macaws and parrots found only in casinos. On the French side: bistros, as Bob Dylan have come to the island Honduras, a reef second in size only to boulangeries and boutiques. Sample to have a fine schooner built. Place your Australia’s Great Barrier Reef. Sample shore excursions: Golden Eagle order — or take home a model, perfect shore excursions: Catamaran Sail & Catamaran Sail to Tintamar Island; in detail. Snorkel; Dive with Sharks; Roatán West Hidden Forest Adventure Hike & Side Island Tour. port-of-spain, trinidad French Marigot; America’s Cup Regatta; Birthplace of calypso and the steel roseau, dominica Around the Island Art Tour; Harley band. Where the national bird, the ibis, Wonderfully untouched. Take in the in Paradise. is vibrant red — and so is the stately thunder of Trafalgar Falls, breathtaking House of Parliament. Sample shore in triplicate; watch for the rare and excursions: Port-of-Spain City & Mount beautiful Sisserou parrot, found only St. Benedict Monastery; Asa Wright here. Sample shore excursions: Rain Nature Center. Forest Drive & Emerald Pool; Carib Indian Culture & History; Kayak & Snorkel Safari; Layou Gorge River Tubing.

52 e-brochures available online ports ofports call

Dominican Republic Costa Rica san juan, puerto rico santo tomás de castilla, st. john’s, antigua By day, see historic forts and Old San guatemala Here, find 365 beautiful beaches, one for Juan. By night, there are roulette wheels Your portal to the fascinating Mayan every day of the year. And a perfectly to spin, fiery flamenco shows to catch. ruins of Guatemala and Honduras: the restored Nelson’s Dockyard, home Sample shore excursions: Old San Juan mighty Acropolis of Quirigua National of the invincible British Royal Navy Historic Walking Tour; El Yunque Rain Park and Copán, Paris of the ancient during the Great Age of Sail. Sample Forest Drive; World Heritage Fortress Mayan world. Each an enigma waiting shore excursions: Dolphins & Stingray & Art Museum. to be solved. Sample shore excursions: Adventure; Historical Antigua. Archaeological Copán & Honduras santa bárbara de samaná, Countryside; Amatique Bay Resort; st. thomas, dominican republic Quirigua Archaeological Ruins; u.s. virgin islands Rich in amber, Taino Indian culture and Hacienda Tijax; Eco-adventure Hike; The lovely, European-influenced port breathtaking natural history, including Tikal Mayan Ruins by Air. of Charlotte Amalie wins the prize for Bahia de Samaná, mating and birthing Caribbean shopping thrills. Cameras, grounds for humpback whales. Sample soufrière bay, st. lucia jewelry, watches, perfumes are all here. shore excursions: Los Haitises National (scenic cruising) So are beautiful beaches, undersea Park; Samaná Scenic 4x4 Safari. Thrill to up-close viewing of the gardens and tales of Blackbeard. monolithic Pitons — possibly the most- Sample shore excursions: Sea Trekking santo domingo, photographed peaks in the Caribbean. Helmet Dive & Coral World; Champagne dominican republic Emerald green and gorgeous, they will Catamaran Sail & Snorkel to St. John; In the oldest city in the New World fill you with wonder. St. Thomas Ocean Racing; Ultimate get ready for history, hand-rolled puro Island Experience. cigars and island rum. Sample shore st. george’s, grenada excursions: Santo Domingo Historical The heady scents of nutmeg, cinnamon willemstad, curaçao Walking Tour; The Tomb of Columbus and cloves turn breathing into an exotic Amsterdam-like canals, gabled Dutch & Three Eyes Lakes. experience. Here, too, find mountain colonial buildings, an exotic floating waterfalls, white-sand beaches and market. This bustling duty-free port lagoons of mottled blues. Sample shore has it all. Plus the world-famous excursions: Star Wind Catamaran & Curaçao Liqueur Distillery and an Snorkel Adventure; Nature Trail & Beach intriguing coral reef teeming with Swim; Island Tour; Grand Etang Lake parrotfish and queen angelfish. Sample & Fort Frederick; Rhum Runner shore excursions: Curaçao Dolphin Pleasure Cruise. Encounter; Curaçao See & Sea Tour; Highlights of Curaçao with Folkloric Show; Canoe Safari; Willemstad Trolley Train.

www.hollandamerica.com 53 ms noordam ms westerdam ms maasdam ms zuiderdam ms ryndam ms oosterdam ms statendam An Elite ms eurodam ms veendam ms volendam ms amsterdam Fleet ms zaandam ms prinsendam

elegant ships ms Statendam Explorations Café overview ms Zuiderdam Dining Room

Designed to carry fewer guests than other ships in their class, the ships of Holland America Line are among the most spacious at sea and are graced with all manner of sophisticated amenities, from the heavenly Greenhouse Spa & Salon to elegantly appointed dining rooms with ocean views.

ship features • Complimentary 24-hour in-room dining • $2-million-plus collection of artwork • Extensive wine cellar featuring wines and antiques highly rated by Wine Spectator • Two outdoor swimming pools, one with retractable roof * activities • Opulent Greenhouse Spa & Salon • Escorted shore excursions, including unique Medallion Collection tours • Two-tiered Show Lounge • Explorations Café, powered by • Piano Bar* The New York Times, with more than • Casino and Sports Café 2,000 books, music listening stations, • Internet Center Internet, puzzles and more i • Wireless “hotspots” for laptop • Culinary Arts Center, presented by Internet connectivity Food & Wine magazine i dining • Club HAL® for children ages 3 – 7; separate area for ages 8 – 12i • The elegant two-tiered main Dining Room for breakfast, lunch • The Loft and The Oasis, dedicated i and dinner U teens-only facilities • The Pinnacle Grill, an intimate • Crow’s Nest Nightclub and reservations-only setting featuring Late-night Disco the flavors of Sterling Silver Beef ® • Beauty salon, duty-free shopping, and fresh seafood recent-release movies each evening • The relaxed atmosphere of the Lido Restaurant for breakfast, lunch * Available on all ships except the ms Prinsendam. and dinner, featuring casual dining U ms Prinsendam has a one-level Dining Room. with a diverse choice of fresh pastas, i Explorations Café, Culinary Arts Center and youth soups, salads, breakfast items and facilities vary by ship. cooked-to-order specialties

64 book early and save ms Veendam Onboard Service

ship information ms Zuiderdam Explorer’s Lounge Dining on your verandah ms Oosterdam Superior Verandah Suite

66 book early and save ship information ship ms Rotterdam Lido Pool

in every gracious penthouse verandah stateroom suites (category ps) and deluxe verandah suites • Our signature Mariner’s Dream™ bed (categories s–sc) featuring plush Sealy ® Posturepedic Euro-Top mattress and finely woven Include all the stateroom and cotton linens verandah suite amenities, plus: • Deluxe waffle and terry cloth • Use of the exclusive Neptune Lounge bathrobes for use during your voyage and personal concierge service • 100% Egyptian cotton towels • Complimentary laundry, pressing and dry cleaning throughout your cruise • Premium massage showerheads • Premium duvet, oversize bath • 5x magnifying make-up mirrors and towels and soft, cotton bathrobes salon-quality hair dryers and slippers • Fragrant soaps, lotions, shampoo • Gorgeous corsages and boutonnieres and other bath amenities from for the first formal night Elemis Aromapure • Hors d’oeuvres served before dinner • Polished stainless steel basket filled each evening on request with complimentary fresh fruit • Binoculars and umbrellas for your use • Elegant ice bucket and serving tray on the cruise for in-stateroom beverages • Cocktail party with ship’s officers • Flat-panel TV, DVD player and complimentary DVD library • Priority boarding for tender ports of call • Ice service, shoeshine service and nightly turndown service • Special disembarkation service • Priority dining and seating requests verandah suites (categories a–c & ss–sz) • Exclusive daily breakfast service • A variety of firm, medium and • High tea service in suite on request soft pillows • Complimentary delivery of • No-host mini-bar for easy entertaining USA Today or International Herald Tribune* • Personalized cruise stationery • Oversized bath towels *Where available. • One-touch telephone concierge service the mariner's dream 24 hours a day stateroom experience • Fresh flowers

www.hollandamerica.com 67 A DECK MAIN DECK LOWER PROMENADE UPPER Staterooms 700-848 Staterooms 500-698 PROMENADE DECK DECK PROMENADE DECK 106 ft. from bow 102 ft. from bow Staterooms 300-423 to Staterooms 700, 701 & 703. to Stateroom 500. 106 ft. from bow to Staterooms 300 & 301. L500

H502 M504 M503 H501 H700 N703 H701 HH300 HH301 STAGE G508 M506 M505 G507 H702 N705 H707 HH302 HH303 G510 M512 M511 G509 DD304 DD305 G516 M514 M513 G515 G704 G709 DD306 DD307 DANCE FLOOR E518 L520 L519 E517 G706 G711 DD308 DD309 INFIRMARY E524 L522 L521 E523 DD310 DD311 MAIN (SHOW) BALCONY H708 H713 DOCTOR’S E526 L528 L527 E525 HH312 HH313 MAIN (SHOW) LOUNGE H710 OFFICE H715 E532 L530 L529 E531 HH314 HH315 FF712 RECEPTION FF717 DA534 K536 K535 DA533 DD316 DD317 FF714 FF719 DA538 K537 DA539 C318 C319 FF716 FF721 DA540 DA541 F718 F723 DA542 DA543 C320 C321 M

F720 LAUN- DERETTE F725 DA544 DA545 C322 C323 W F722 F727 K548 K549 M DA546 DA547 C324 C325 W BOUTIQUE F724 F729 DA550 DA551 EE726 EE731 PHOTO E E DA552 E E DA553 E E GALLERY LAUN- DERETTE C326 C327 E E EE EE728 E E EE733 E E OCEAN DA554 DA555 C328 E E C329 BAR E E PURSER EE730 E E EE735 DA556 DA557 CRUISE EE732 EE737 DIRECTOR PHOTO HOTEL LAB THE THE MANAGER GOURMET EE734 EE739 DA558 K560 DA559 SHOPS THE ATRIUM EE736 EE741 DA564 K562 DA561 ATRIUM FRONT K565 ESCALATORS

ESCALATORS ATRIUM OFFICE EE738 EE743 D566 K568 D563 KIOSK E740 M742 E745 D572 K570 K567 D569 SHORE ART GALLERY EXCURSIONS E746 M744 E747 D574 K576 D571 C330 WM C331 E748 M750 E749 D578 D573 C332 C333 E752 E751 D580 K582 K577 D575 C334 C335 E754 M756 E753 D586 K584 K579 D581 C336 LAUNDERETTE C337 SHOPPING D588 K590 K585 D583 ARCADE

E760 M758 E755 C338 J340 C339 R

A B E762 E757 D594 K592 K587 D589 C344 J342 C341 WAJANG THEATRE & O CULINARY ARTS CENTER SIN E764 E759 D596 K598 K593 D591 C346 J345 C343 CA WINE TASTING BAR & GOURMET SHOPS CASINO E766 M768 E761 D602 K600 K595 D597 C348 J347 C349 W K601 D599 E772 M770 E763 D604 K606 C350 J352 C351 M D610 K608 K603 D605 E774 M776 E765 C356 J354 C353 D612 K614 K609 D607 C358 J357 C355 E780 M778 M769 E767 HUDSON HALF MOON PIANO BAR D618 K616 K611 D613 ROOM E782 M784 E771 C360 J359 C361 D620 K622 K617 D615 E788 M786 E775 C362 J364 C363 D624 D619 D M773 E790 M792 E777 EA D626 D621 EH C366 C365 UR LERY E794 E779 G AL D628 D623 FI G E796 E781 C368 C367 D630 D625 E798 E783 C370 C369 DA632 DA627 EXPLORATIONS C372 C371 CAFÉ E800 E785 EXPLORER’S DA634 DA629 DD374 LOUNGE EE802 EE787 DD373 DA636 DA631 HH376 HH375 MAIN EE804 EE789 GALLEY DA638 DA633 HH378 HH377 EE806 EE791 DA640 DA635 DD380 DD379 EE808 EE793 DA642 DA637 C382 C381 EE810 EE795 DA644 DA639

C384 C383 L IL

EE812 EE797 GR W

DA646 DA641 E C386 L

C385 C F814 F799 A

DA648 DA643 M

C388 C387 PINN F816 F801 DA650 DA645 E E F818 F803 DA652 E E DA647 STORE E E F820 F805 E E QUEEN’S E E DA654 E E DA649 C390 E E C389 ROOM F822 E E F807 E E E656 L658 L653 E651 C392 C391 E E F824 F809 E662 L660 L655 E657 DD394 K395 DD393 W M M W

F826 MM828 MM813 F811 E664 L666 L661 E659 HH396 K397 HH399 M

F832 MM830 MM815 F817 E670 L668 L663 E665 OO HH398 K400 HH401 R

FF834 MM836 MM821 FF819 E672 L674 L669 E667 ING

DD404 K402 DD403 DIN E678 L676 L671 E673 M FF840 MM838 MM823 FF825 DA

D406 K407 D405 R

E TT

E680 L682 L677 E675 O FF842 FF827 D408 K409 D411 R ROTTERDAM ROTTERDAM FF844 FF829 E686 L684 L679 E681 D410 K412 D413 DINING ROOM DINING ROOM FF846 FF831 E688 L690 L685 E683 DD416 K414 DD415 FF848 FF833 E694 M692 M687 E689 L417 E696 M698 M693 E691 L423 D420 D418 D419 D421

22 ft. to stern from Staterooms 691 & 696. 13 ft. to stern from Staterooms 418-421. 43 ft. to stern from Staterooms 833 & 848.

SHIP SPECIFICATIONS & FACILITIES STATEROOM SYMBOL LEGEND • 1,258 Guests • 15 Public Rooms • Duty-free Shops Shower only Staterooms H501, H502, L500, D563, FF829, • 55,451 Gross Tons • 3 Restaurants • Library Triple (2 lower beds, 1 sofa bed) FF831, BA200, BA202, S030 are modified accessible, shower only with small step, • 720 Feet Long • 2 Outdoor Swimming • Casino Quad (2 lower beds, 1 sofa bed, 1 upper) • Automatic Stabilizers Pools (one with • Internet Center step into bathroom, standard interior and sliding glass roof) Partial sea view exterior door size. • 10 Guest Decks • Practice Tennis Court • Health Spa Fully obstructed view • 8 Guest Elevators • Basketball Court Staterooms C389, C390, G704, G706, G709 • Movie Theatre Connecting rooms (ms Maasdam, & G711 are wheelchair accessible, roll-in ms Ryndam, ms Veendam only) shower only, wheelchair-accessible doorways. These staterooms have portholes instead of windows

88 book early and save VERANDAH DECK NAVIGATION DECK LIDO DECK SPORTS DECK ms Statendam Staterooms 100-220 Staterooms 001-065 156 ft. from bow 205 ft. from bow ms Maasdam to Staterooms 100 & 102. to Staterooms 001 & 002. ms Ryndam OBSERVATION DECK BRIDGE ms Veendam THERMAL CROW’S SUITE NEST
DECK PLANS & STATEROOMS FITNESS CENTER The deck plans are color-coded by category of M stateroom, and the category letter precedes the C100 W M AEROBICS W stateroom number in each room. All staterooms C104 MEN’S LOCKER are equipped with DVD player, flat-panel C106 E E television, telephone and multi-channel music. C110 E E S002 BEAUTY C114 SALON MASSAGE Important Note: Not all staterooms

NN112 NN108 NN102 PS001 C116 THE GREENHOUSE within each category have the same S004 SPA & SALON BB118 BB101 E E E E WOMEN’S furniture configuration and/or facilities. E E LOCKER BB120 BB103 E E Appropriate symbols within the rooms on S006 S003 M W BA122 BA105 the deck plans describe differences from BA124 E E BA107 TERRACE GRILL the stateroom descriptions below. S008 S005 BA126 E E BA109 VERANDAH SUITES BA128 BA111 S010 S007 BA130 I-115 BA113 PS SLIDING DOME BA132 I-134 BA117 WHIRLPOOLS COVER S012 S009 Penthouse Verandah Suite: Bedroom with 1 BA138 I-136 BA119 king-size bed, oversize whirlpool bath & shower, BA140 I-123 BA121 S014 S011 LIDO living room, dining room, dressing room, private BA142 I-125 BA127 POOL verandah, pantry, 1 sofa bed for 2 persons, mini-bar, B144 B129 S016 S015 refrigerator, guest toilet, floor-to-ceiling windows. B146 B131 WADING

E POOL

TT

E R

B148 E B133 S

D N

U S018 S021 A NEPTUNE B150 L B135 LOUNGE Deluxe Verandah Suites: 2 lower beds B152 B137 S020 S023 convertible to 1 king-size bed, whirlpool bath & B154 B139 DOLPHIN BAR shower, large sitting area, dressing room, private B156 B141 I-029 S022 S033 verandah, 1 sofa bed for 2 persons, mini-bar, B158 B143 I-031 refrigerator, floor-to-ceiling windows. B160 B145 I-037 S024 S035 PRACTICE B162 B147 I-039 TENNIS BASKETBALL A B BA BB BC COURT B164 B149 COURT S026 S041 Verandah Suites: 2 lower beds convertible to 1 B166 B151 queen-size bed, whirlpool bath & shower, sitting B168 B153 S028 S043 area, private verandah, mini-bar, refrigerator, B170 B155 floor-to-ceiling windows. B172 B157 S030 S045 B174 B159 OUTSIDE STATEROOMS B176 B161 A032 A047 B178 B163 A034 A049 C D DA DD E EE THE LOFT B180 B165 A036 A051 * CLUB HAL VIDEO ARCADE B182 B167 A038 A053 F FF G H LIDO RESTAURANT LIDO RESTAURANT B184 B169 A040 A055 Large: 2 lower beds convertible to 1 queen-size B186 B171 A042 A057 bed, bathtub & shower. All DD-category staterooms B188 B173 A044 A059 have partial sea views. B190 B175 A046 A061 BA192 BA177 A048 E E A063 W EEM W HH M BA194 BA179 A050 E E A065 E E Large: 2 lower beds convertible to 1 queen-size BA196 BA181 W M bed, bathtub & shower. All HH-category staterooms BA198 E E BA183 LIDO TERRACE SKY DECK have fully obstructed views. BA200 E E BA185 BA202 BA187 INSIDE STATEROOMS BA204 BA189

BA206 BA191 POOL I J K L M MM BA208 BA193 SEA VIEW Large: 2 lower beds convertible to 1 queen-size POOL THE OASIS* BA210 BA195 bed, shower. BB212 BB197 BB214 BB199 N NN BC216 BC201 Standard: 2 lower beds convertible to 1 queen- BC218 BC203 size bed, shower. BA220 BA205 112 ft. to stern from Staterooms 050 & 065.

30 ft. to stern from Staterooms 205 & 220.

Sky Deck Sports Deck Lido Deck PUBLIC ROOM NAMES Navigation Deck MAIN (SHOW) LOUNGE LIBRARY Verandah Deck ms Statendam Upper Promenade Deck Van Gogh Lounge Erasmus Library Promenade Deck ms Maasdam Rembrandt Lounge Leyden Library Lower Promenade Deck ms Ryndam Vermeer Lounge Delft Library Main Deck ms Veendam Rubens Lounge Hugo De Groot Library A Deck

*The ms Maasdam has Club HAL area in lieu of The Oasis & The Loft.
The ms Veendam’s Crow’s Nest has a different configuration.

www.hollandamerica.com 89 Historic Ellis Island . . . the world-famous San Diego Zoo . . . the Everglades. Some of the world’s greatest travel highlights are within reach, before or after your cruise. Why not plan a little extra time and extend your experience even further with an expertly guided tour? Or explore at your own pace, with a premium hotel as your home base.

Ft. Lauderdale Hotel & Vacation Packages

hotel packages san diego, california home city SHERATON EACH motor coach program fort lauderdale, florida SAN DIEGO ADDITIONAL MARRIOTT HARBOR BEACH RESORTU EACH Oct–Dec 2007 1ST NIGHT NIGHT Getting to your Holland America ship Oct–Dec 2007 ADDITIONAL Shared Double US$139 US$119 from the East Coast has never been Jan–Dec 2008 1ST NIGHT NIGHT Single Occupancy 259 239 easier. Simply meet us at the motor Shared Double US$259 – $349 US$219 – $299 Single Occupancy 479 – 659 429 – 599 EACH coach departure point nearest your ADDITIONAL home city and we’ll whisk you — in MARRIOTT HOLLYWOOD BEACHU EACH Jan–Dec 2008 1ST NIGHT NIGHT Oct–Dec 2007 ADDITIONAL Shared Double US$149 US$119 air-conditioned comfort — to the Jan–Dec 2008 1ST NIGHT NIGHT Single Occupancy 269 249 cruise terminal, where you’ll enjoy Shared Double US$149 – $159 US$99 – $119 Single Occupancy 249 – 279 199 – 249 SHERATON EACH prompt embarkation and a warm SAN DIEGO — SUITE ADDITIONAL welcome aboard. At vacation’s end, Oct–Dec 2007 1ST NIGHT NIGHT new york city, new york Shared Double US$199 US$179 your exit is just as carefree. ST. REGIS NEW YORK EACH Single Occupancy 379 359 Oct–Dec 2007 ADDITIONAL Ask your Travel Professional about Jan–Dec 2008 1ST NIGHT NIGHT EACH our Home City Motor Coach Program ADDITIONAL Shared Double US$549 – $599 US$469 – $519 Jan–Dec 2008 1ST NIGHT NIGHT when you book your cruise. Single Occupancy 999 –1,099 959 –1,029 Shared Double US$219 US$189 CROWNE PLAZA TIMES SQUARE/HILTON NEW YORK/ Single Occupancy 399 379 CRUISES SAILING ROUNDTRIP FROM FT. LAUDERDALE: U SHERATON NEW YORK HOTEL & TOWERS EACH Bradenton, FL Palm Coast, FL Oct–Dec 2007 ADDITIONAL Clearwater, FL Port Charlotte, FL Jan–Dec 2008 1ST NIGHT NIGHT tampa, florida Daytona Beach, FL Sarasota, FL Shared Double US$249 – $379 US$169 – $299 SHERATON RIVERSIDE HOTEL EACH Ft. Myers, FL St. Augustine, FL Single Occupancy 419 – 689 329 – 599 Oct–Dec 2007 ADDITIONAL Jan–Dec 2008 1ST NIGHT NIGHT Ft. Pierce, FL St. Petersburg, FL

Shared Double US$119 – $139 US$69 – $89 Jacksonville, FL Stuart, FL Single Occupancy 189 – 229 139 – 179 Lake Lake, FL Sun City Center, FL Leesburg, FL Tampa/Brandon, FL vancouver, british columbia Melbourne, FL Venice, FL Naples, FL Vero Beach, FL PAN PACIFIC HOTEL EACH ADDITIONAL Ocala, FL West Palm Beach, FL May–Sep 2008 1ST NIGHT NIGHT Orlando, FL

Shared Double US$179 US$129 CRUISES SAILING ROUNDTRIP FROM NEW YORK: Single Occupancy 299 249 New Haven, CT Albany, NY

New London, CT New Paltz, NY Boston, MA Harrisburg, PA Burlington, NJ Philadelphia, PA Jamesburg, NJ Stroudsburg, PA Mt. Arlington, NJ Providence, RI Wayne, NJ

92 e-brochures available online hotel/vacation packages hotel/vacation

New York City San Diego Zoo

1-Night 2-Night New York/Ellis Island San Diego/San Diego Zoo for cruises sailing from new york for cruises sailing from san diego An overnight in the Big Apple with time to see the American Dream, Blessed by the sun, lapped by the sea, San Diego is famous for its told in the striking silhoutte of the Statue of Liberty . . . historic Ellis fabulous beaches, its zoo and colorful Spanish heritage. Island . . . the stories of millions. pre-cruise tour pre-cruise tour 1 san diego Arrive in San Diego, check into your hotel and 1 new york Arrive in New York, check into the your hotel head for a sunny poolside patio or a round of golf on one of and get ready to take Manhattan. Did you reserve tickets for the area’s many courses. a Broadway show tonight? 2 sightseeing/san diego zoo Pack your camera, don your 2 ellis island/new york/bon voyage Morning safari hat and get ready for a day at the world-famous San Diego sightseeing takes you to historic Battery Park to board a Zoo. On a two-hour private tour, learn amazing things about the Circle Line Ferry. Sail past the Statue of Liberty to Ellis Island, animals that live here. (Surprising facts like why some species of symbol of America’s immigrant heritage. For more than six antelope can live their entire lives without ever taking a drink of decades (1892 to 1954) Ellis Island received the greatest tide water!) Transfer back to your hotel with the rest of the day free of incoming humanity in the nation’s history. Some twelve to sightsee on your own. Historic Old Town, Mission Bay and million people landed here; today their descendents account Sea World are all nearby. for almost 40% of the country’s population. Perhaps you’ve 3 san diego/bon voyage Transfer to the pier this morning already found your ancestors’ names in the great Registry where your Holland America ship awaits. Room. After a gourmet deli lunch, transfer to the pier where your Holland America ship awaits. SHERATON SAN DIEGO — SUITE 2007–2008 CROWNE PLAZA TIMES SQUARE/HILTON NEW YORK/ ADD TO YOUR CRUISE FARE 2 NIGHTS SHERATON NEW YORK HOTEL & TOWERSU Shared Double US$499 – $539 2007–2008 ADD TO YOUR CRUISE FARE 1 NIGHT Single Occupancy 889 – 939

Shared Double US$379 – $519 SHERATON SAN DIEGO Single Occupancy 549 – 819 2007–2008 ADD TO YOUR CRUISE FARE 2 NIGHTS ST. REGIS NEW YORK Shared Double US$369 – $399 2007–2008 Single Occupancy 599 – 659 ADD TO YOUR CRUISE FARE 1 NIGHT

Shared Double US$669 – $699 U Single Occupancy 1,179 – 1,269 Hotels of equal standard may be substituted when necessary. Optional Tour Inclusions: Fares are per person and include applicable room taxes, bellman gratuities, and airport/hotel/ship transfers where applicable. Holland America Line may substitute hotels of equal standard where necessary. Components of a tour itinerary may be operated in a different order than shown. A minimum number of guests may be required for a tour to operate. All fares are in U.S. dollars and are subject to change. Rates are determined by date of travel. Third person rates are available upon request. Triple rooms, when available, may contain either two beds and a roll-away or two double beds. Guests must have a valid passport, necessary visas and any required immunizations prior to participation in a pre- or post-cruise tour. Guests are responsible for incidentals and meals unless noted otherwise.

www.hollandamerica.com 93 Before You Go Helping you plan your cruise.

To help you enjoy an extraordinary vacation, here are the answers to the questions we are most frequently asked. Many more are addressed in a Traveler’s Handbook which will arrive with your travel documents. Or click “Booked Guests” on our website.

How do I make Dining Room Can you accommodate special diets? How can family and friends reach me? reservations? Advise us at the time of booking and Thanks to direct ship-to-shore telephones Whatever your dining preferences — we’ll make every effort to accommodate in each guest stateroom, you may easily early or main sitting, au deux or with special diets, including vegetarian, fat-, place a call to friends, family or business a group — Holland America Line will sugar- or salt-free. Kosher*, gluten-free associates during your cruise, reception make every effort to honor your request. or special medical diets must be pre- permitting. Similarly, you may send and All dining requests should be made in ordered a minimum of 90 days prior receive electronic mail in real-time, via advance of sailing through your travel to sailing. a high-speed satellite link 24 hours a day, professional and confirmed or waitlisted satellite conditions permitting. (Visit our at the time of booking. What type of clothes should I pack? website for details.) Upon embarkation you will find a card Pack as you would for any resort How can I host a bon voyage party, in your stateroom confirming your destination: Lightweight, breathable celebrate a birthday or anniversary? seating assignment and table number. fabrics are ideal for the tropics. Bring a swimsuit, of course, as well as a cover- If you would like to host a private bon Normal meal hours in the main up to wear when walking through the voyage toasting, we invite you to order Dining Room are: interior of the ship. Footwear should champagne, canapés and cocktail setups Breakfast Open seating 8:00am include comfortable walking shoes for for guests cruising with you. (For security visits ashore and sandals or rubber-soled reasons, we have implemented a “no Lunch Open seating 12:30pm shoes for strolling on deck. visitor” policy. However, family and Dinner Early sitting 5:45pm friends wishing you bon voyage may Evening wear falls into three categories: Upper level send a gift directly to your stateroom.) casual (comfortable, relaxed attire), Early sitting 6:15pm informal (dresses or pantsuits for Holland America Line also offers a variety Lower level women, jackets and tie-optional for of gift packages for guests celebrating Main sitting 8:00pm men) and festive formal (cocktail a birthday, anniversary, honeymoon or Upper level dresses or gowns for the ladies, business other special event. The Gifts and Special suits or tuxedos for the men). A daily Occasions section of our website has Main sitting 8:30pm program delivered to your stateroom all the details. Or call Ship Services at Lower level will announce the attire for the evening. 1-800-541-1576. ms Prinsendam has two dinner sittings: *Kosher meals are prepared off the ship in a kosher First sitting 6:00pm kitchen, frozen and brought to the table sealed in their original containers. There is no kosher kitchen on board. Second sitting 8:15pm

94 e-brochures available online Shore Excursions Online

Book exciting shore excursions go you before online, in advance.

reserve your favorite activities in advance online wireless at sea and receive priority processing. seamobile™ mobile Why wait until you’re on board to book your favorite activities when phone service you can reserve them in advance 24/7 from the convenience of your Through an agreement with home or office? And because online reservations are processed prior SeaMobile, a leading provider of to requests made on board, your requests will receive priority handling! satellite-based broadband services, Holland America Line lets you take If you have already booked your cruise and have received a six-digit advantage of your wireless devices booking number, you’re ready to begin. Simply follow the user-friendly while at sea. online prompts to select your preferred tours and times, make your Using your own mobile phone and booking and receive confirmation — all before leaving home. telephone number, you can make and receive calls to and from fellow choose your route to onshore adventure. travelers who are on the ship, and What fascinates you most? The tranquility of resort life, the eloquent silence friends and family who are far away on of museum treasures, the wildly beautiful natural history of the land? land. If you currently have the service Holland America’s wide variety of optional shore excursions can satisfy through your home provider, you can your curiosity on every count. also send and receive text messages. Some, such as The Baths of Virgin Gorda and Mexico’s wondrous Copper Canyon, Other available wireless services may have intrigued you for years. Others serve you vivid slices of island life: a day include use of PDAs, such as your ® among the indigenous Carib Indians in Dominica, a garden tour in St. Lucia or Blackberry . Martinique, a lively Tumba folkloric show in Curaçao, a snorkeling safari along the Using this advanced technology on underwater trail at St. John. board is simple. We’ll take you into the mysterious world of the Maya, to museums that gleam with Spanish gold and cathedrals burnished by centuries of devotion. And when it comes to communion with nature, nothing rivals drifting along a tranquil Jamaican river on a bamboo raft or swimming with tame stingrays on Half Moon Cay, our private island in the Bahamas. You’ll find the “book shore excursions” link the medallion collection conveniently placed on our home page Holland America Line is proud to present the Medallion Collection, a series of at www.hollandamerica.com. exclusive tours designed to accommodate our most discerning guests. Each has been carefully chosen to offer a truly different experience, providing an in-depth perspective and unparalleled access to events and sights not otherwise available. signature collection touring Independent-minded travelers, take note: Holland America Line is pleased to present the Signature Collection, an exclusive new touring option that lets you completely customize (and maximize!) your time ashore by reserving a private car, driver and English-speaking guide in advance. Signature Collection touring is available in select ports of call.

www.hollandamerica.com 95 Your Best Coverage Worldwide Holland America Line Cancellation Protection Programs.

four reasons ours is the a small price for peace of mind Holland America’s Cancellation Protection Plan (CPP) is designed to protect your Best Protection vacation investment from loss — no matter what. And like other plans that protect things of great value, it’s a small price to pay for peace of mind. Be it illness, family matters, in the Industry unforeseen work events — anything, CPP is your assurance that your vacation can be cancelled for any reason for a refund. you can cancel 1 for any reason. our standard and platinum plans at a glance Even if it’s up to 24 hours before Unforeseen events do happen, which is why Holland America Line is pleased to offer sailing. For any reason whatsoever, the best trip cancellation protection in the industry. your reservation may be cancelled with ease. cpp standard CPP Standard allows you to cancel for any reason up to 24 hours prior to the cruise you get departure and receive a refund equal to 80% of the applicable cancellation fee. Plus, 2 a refund. Holland America Line assumes $500 of liability for lost, damaged or delayed baggage. Regardless of your reason Please note: The CPP Standard Plan is not insurance; for that, guests rely on the for cancelling. Only Platinum Plan. Holland America Line refunds cpp platinum 80 – 90% of refundable fees Our Platinum Cancellation Protection Plan enables you to supplement the CPP Standard FOR ANY REASON, as long Plan with insurance coverage and travel assistance services. You may cancel for any as you cancel more than reason up to 24 hours prior to departure and receive a 90% refund of the applicable 24 hours prior to departure. cancellation fee. In addition, you’ll receive: same price • pre-departure trip cancellation within 24 hours of departure 3 for all ages. Cancel for any covered reason within the 24 hours prior to the scheduled departure and receive We offer the same excellent reimbursement for the unused arrangements of the cruise or cruisetour portion of travel protection for everyone, at • trip interruption protection Covers the unused arrangements of your travel and the same cost. additional traveling expenses to return home, up to 150% of the cruise/cruisetour cost

• trip delay coverage Reimbursement for accommodation and traveling expenses 100% coverage if your trip is delayed more than 12 hours 4 for pre-existing conditions. • emergency medical expense You will be reimbursed up to us$10,000 in covered Our Platinum Plan covers medical expenses for any illness or injury first occurring during your trip. In addition, pre-existing conditions without necessary expenses of up to us$50,000 for emergency medical evacuation are covered. These exclusions or “time limits.” are benefits that Medicare and many private insurance plans may not offer, and they are highly recommended for foreign travel.

• 24-hour emergency hotline assistance Provides round-the-clock help worldwide for legal or medical referrals, lost travel documents, cash transfer or passport assistance rest assured: answers to frequent questions • Trip Interruption coverage provides If something comes up and I have to cancel, have access to a 24-hour hotline whose staff protection if your trip is interrupted am I covered? will refer you to qualified local doctors who after departure due to a covered reason. Absolutely. You can cancel for any reason speak your language. The plan reimburses your unused whatsoever up to 24 hours prior to departure. (determined in the case of your cruise I have a history of back trouble. What if my back or cruisetour on a pro rata basis), non- What’s more, you’ll get a refund. Other goes out on the trip and we have to cut it short? programs won’t give you any cancellation refundable land or sea expenses prepaid Under the Platinum Plan there is no exclusion to HAL, airfare paid to return home fees back for this type of situation because for pre-existing conditions. Compare that to it is not a “covered” claim. and certain additional expenses up to other plans with long “wait” periods applying us$100/day. Maximum benefit is 150% Are my airfare and pre- and post-packages to pre-existing conditions. of your cruise/cruisetour cost. go you before covered as well? Does the Platinum Plan cover me if I am Yes. If you purchased Holland America Line’s • Trip Delay coverage provides injured on shore? reimbursement for reasonable additional Fly Cruise Plan and/or our pre-/post-packages, Absolutely! You’ll be reimbursed up to you’ll get 80% (90% with Platinum Plan of your accommodation and traveling expenses us$10,000 for covered emergency medical, incurred to rejoin the trip in progress air and package cancellation fees refunded when surgical and dental care should you become cancelling up to 24 hours prior to departure. when you are delayed for more than sick or are accidentally injured while traveling. 12 hours, due to covered reasons. Maximum If an emergency occurs during our trip, will benefit is us$1,000; not to exceed us$100/day. I be able to see a doctor who speaks English? If you have chosen the Platinum Plan, you’ll • Emergency Evacuation coverage will pay the necessary costs of transportation, medical services and medical supplies if, due to a covered medical reason, you must be holland holland america america transported to medical facilities during your line line cruise or cruisetour. Maximum benefit is standard platinum fare paid(usd) plan plan us$50,000. $ 0 – $1,000 $ 79 $ 99 cancellation protection • Medical Expense coverage reimburses up to 1,001 – 1,250 99 129 plan and additional us$10,000 for medical and emergency dental 1,251 – 1,500 119 159 expenses incurred as a result of an injury or baggage protection sickness that first manifests itself during your 1,501 – 1,750 139 189 cruise or cruisetour. 1,751 – 2,000 159 219 cpp standard plan 2,001 – 2,500 189 259 • You will also receive the following Our Standard Cancellation Protection Plan 24-Hour Emergency Hotline Assistance 2,501 – 3,000 229 309 (CPP Standard Plan) will allow you, for any Services, arranged by the CPP Platinum 3,001 – 3,500 269 359 reason, to provide written cancellation up Plan administrator’s designated provider: 3,501 – 4,000 309 419 to 24 hours prior to scheduled cruise or Emergency Cash Transfer Assistance, 4,001 – 4,500 349 469 cruisetour departure and receive a refund Medical Consultation and Monitoring, equal to 80% of the applicable cancellation Emergency Legal Assistance, Emergency Above us$4,500, the Standard Plan cost is an * fee (90% if you purchased our CPP Platinum Medical and Dental Assistance, Lost Travel additional us$30 and the Platinum Plan is an Plan). In addition, Holland America Line additional us$45, for each us$500 of fare or Document Assistance and Emergency (HAL) automatically assumes an additional Medical Payment Assistance. fraction of us$500. Rates are per person based us$500 of liability for lost, damaged or upon each guest’s share of the total cruise fare delayed baggage of guests who purchase the There are no pre-existing condition plus NDA paid. Rates are subject to change. CPP Standard Plan, still subject, however, limitations in the CPP Platinum Plan! Fares and plan costs above are in U.S. currency. to the limitations in our baggage policies. Important note: This is a summary of If your cruise fare is paid in Canadian currency, For example, we do not cover losses while coverage. Please refer to the Description the plan cost will be payable in Canadian baggage is in the custody of airlines. The of 24-Hour Emergency Hotline Services currency based upon the exchange rate used for baggage policies of HAL are explained in and Certificate of Insurance available from your booking. Actual plan cost will be confirmed detail on page 101 in this brochure. Holland America Line which contains the in Canadian currency at time of booking. The CPP Standard Plan is not insurance; it details of assistance services and insurance The Standard and Platinum Cancellation provides no rights other than those explained coverage, terms, conditions, exclusions Protection plans are optional, must be purchased above. For example, it does not protect double- and other applicable limitations. The CPP at the time of deposit and the costs are non- triple-quad occupancy rates should one or Platinum Plan is only available for U.S. refundable. Trip cancellation protection is more members of your party cancel, nor does and Canadian residents. The CPP Standard effective for any reason up to 24 hours prior to it cover expenses or unused services due to and CPP Platinum Plans are optional, departure under the Standard and Platinum trip interruption. must be paid at time of deposit and are plans. The Platinum Plan additionally offers non-refundable. The per-person, per-cruise cancellation protection for covered reasons costs for both plans are listed at left. within 24 hours prior to departure. All other cpp platinum plan benefits of the Platinum Plan are effective upon Our Platinum Cancellation Protection Plan The insurance coverage provided under departure of your trip. (CPP Platinum Plan) enables you to the CPP Platinum Plan is underwritten by supplement the CPP Standard Plan with Virginia Surety Company, Inc., under policy Standard Cancellation Protection Plan does #htp04915 and the CPP Platinum Plan is not incorporate any insurance coverage. The insurance coverage and travel assistance administered by BerkelyCare, a division of sole benefit is to provide Trip Cancellation services as well as increase your refund amount protection up to 24 hours prior to departure to 90% for cancellations made more than 24 Affinity Insurance Services, Inc., and, in for the individual guest purchasing the plan. hours prior to departure. The CPP Platinum CA: AIS Affinity Insurance Agency, Inc. also Plan provides you with the following insurance d/b/a Aon Direct Insurance Administrators, benefits and services, in addition to the CPP License #0795465. The program provides Standard Plan benefits and larger refund: limited health insurance benefits and does not provide basic hospital, basic medical or major • Trip Cancellation coverage provides protection medical insurance as defined by the NY State if you or a traveling companion must cancel Insurance Department. The CPP Standard for a covered reason during the 24 hours prior Plan is not insurance and is administered by to scheduled departure. The plan reimburses Holland America Line Inc. your non-refundable cancellation charges or increased occupancy charges (if a traveling companion cancels) imposed by HAL.

www.hollandamerica.com 97 Smooth Air Travel Connecting to your cruise.

Holland America’s Fly Cruise Plan offers you convenience and peace of mind when traveling to and from your cruise vacation. This comprehensive program puts the resources of our entire air/sea staff behind you.

holland america’s fly cruise plan air rates /air taxes / fees Air rates will be quoted at the time of In these changing times, it’s worth every dollar — and then some. booking and are subject to change until the booking is paid in full. Quoted rates do not When your air travel is arranged through Holland America Line, you are include Passenger Facility Charges (us$3–27), automatically enrolled in our Fly Cruise Plan, a program which entitles federal flight segment fees for each flight you to a whole host of advantages: segment (takeoff and landing) of us$3.30, the September 11 Security Fee of us$2.50 per guest • custom travel Our AirPlus Service ® allows guests to select which enplanement (up to a maximum of us$10) and international arrival and departure taxes airlines they prefer, upgrade flight class and/or travel to and from (us$3–100). their (dis)embarkation port on dates other than those usually booked. Air rates do not include local customs, departure or other taxes that may be • flight delay assistance If your flight is delayed, we’ll make sure someone collected directly from you by applicable is at the airport to meet you and help you with your luggage. government authorities. • flight cancellation assistance If your flight is cancelled or a revised schedule no longer connects to the ship or tour, we will alter your ticket at no charge; if necessary, we’ll even rebook on an alternate airline.

airplus service® AirPlus Service is available for Fly Cruise guests who wish to customize their air travel. Popular options include: • Scheduling your travel to allow for an extended stay either before or after your cruise • Upgrading to First or Business class, subject to availability • Choosing preferred airlines to gain credit for mileage programs, or because your plans require a certain flight or particular time • Designating a different gateway city than the one closest to home Written requests should be faxed to AirPlus Service at (206) 298-3008 or mailed to: Holland America Line Inc. Attn: AirPlus Service 300 Elliott Avenue West Seattle, WA 98119

98 e-brochures available online Mariner Society Mariner Oc bad ee ogte. u past Our forgotten.” never aboard, “Once n ooe us,aMariner. a guest, special honored a and as again to aboard honored you we’re welcome once, just or times fifty ietee hte o’ecusdwt us with cruised you’ve Whether these. like routing on thesameflights. Cruise Planatalater timemay not receive from different citiesorwhorequest theFly traveling other guestswhooriginate with not offeradvance seatassignments. Guests Some airlinesorcharter operators may once youarrangements receive your tickets. Your travel professional may these assistwith notmentioned inthisbrochure.services or requests forspecialmealsorother We requests cannotconfirm seatassignment special requests seat assignments / ticket andtariffs. theairline’sand allterms andconditions of againstanairline,rights are subjectto any anairline to you,and obligationsof andyour overbooking orcomputer errors. Theliabilities accidents, shortages, pilotorotherstaff baggage, delays, flight equipmentfailures, re-routings, damageto ordelay orlossof flights, schedulecancellation changes, of including, limitation, without thoseinvolving any foranyliability airline, actsoromissionsof air add-onamountpaidto us. We assumeno belimited to will refundingour liability the failsto materialize,unavailable orotherwise for airtravel ortheairtravel is we arrange beyond ourcontrol, we are unableto arrange notice atanyprior time. If, dueto any cause group fares, we may limitorclosesaleswithout based oncapacity-controlled, promotional and notice. prior without As theairrates we useare to utilize commuter and/orcharter airservice ourchoice,routing andfare of structure and We to usethecarriers, reserve theright airlines with andrelationliability notice.limit orclosesalesfrom citieswithout as earlypossible. We to reserve theright advantageous foryou to bookyour vacation may belimited.arranged Therefore, itis theairrates thatwe haveThe availability of earlybook privileges extra and rewards special to you additional request thatisconfirmed. beassessedforeach charge will A service beassessed.airline costs incurred will charge andadditionalrefundable service confirmation ispossible,If a to availability andare notguaranteed. consideration. All requests are subject final payment inorder to assure proper Requests to shouldbesubmitted prior ebrhpi uoai n entitles and automatic Society. is Mariner Membership the as known group distinguished travel a of members are guests us$50 non- ® aie ae is ugg as special tags, luggage pins, lapel • Mariner sailings), select (on fares Mariner • Special information at least information Hollandmust this advise Lineof America arrangements Guests independent flight with to guestswho have plans. independentflight Transfers are available to FlyCruise guestsand sailingonly. onday of airport city the port to theshipandfrom theshipto airport city Transfers may bepurchased from theport transfers apersonalnature. and items of responsible forhotel accommodations, meals (dis)embarkation. Guests of arebe attheport selected by Holland LineandmayAmerica not in theairadd-onamounts. Hotels be will hotel accommodationscost of isnotincluded schedules and/oravailability. necessary, If the en route to orfrom dueto theircruise airline It may to overnight benecessary guests accommodations overnight hotel airlines.while baggageisinthecustody of forloss,no responsibility damageordelay thepassenger. of responsibility We assume regulations. Excess baggagecharges are the Baggage allowance isgoverned by airline baggage difference isneitherchargeable norrefundable. or lower thanourairadd-onamounts. The tariffs, your tickets may reflect fares higher refunds.are nopartial Dueto airline changing notexceedwill theairadd-onpaidto us. There The maximum refund forunused airtickets or exchanged orrouting. foranothercarrier restrictivehighly andoften cannotbereissued Airline tickets are basedonfares which are are madeafter thefinalpayment duedate. a minimum of result ina reschedulingguests will charge of Changes to initiated existing by reservations air changes / refunds accordingly.or aircarrier tickets are issued, adjustyour we will itinerary travel. airlineschange theirschedules after If airline to reconfirm to your justprior flights schedules, we recommend aphonecallto your Due to late changes by airlinesintheir air schedule changes special events andgifts preferred pricing ilwgifts pillow n vnsvnsfrrltvsadfriends and relatives for savings even and us$100 14 per guest if thechanges perguestif days to departure. prior * opietr usrpinto subscription • Complimentary niaint Mariners-only a to • Invitation

mrki eitrdtaeakadsriemr fthe of mark service and trademark registered a is Amtrak apply. Restrictions ainlRira asne Corporation. Passenger Railroad National up to Travel by andreceiveAmtrak specialdiscounts amtrak travel andreservations. information and call at Amtrak embarkation. Simply book your of cruiseports & CanadaandselectHolland LineAmerica hman eeto n awards and reception champagne incurred whenjoiningthevesselincurred inprogress. you beresponsible forany will andallexpenses independently from Holland Line,America Note: you purchase If airtransportation checks. security clearance andairport your to cruise allowof fortransfers, customs andend fourhoursbothatthebeginning of We recommend thatyou schedule aminimum cruise-only guests news featuring magazine, travel our mariner Wayne, NJ Mt. Arlington,NJ Jamesburg, NJ Burlington, NJ Boston, MA New London,CT New Haven,CT CRUISES SAILINGROUNDTRIPFROMNEWYORK: Daytona, FL Naples, FL Ft. Myers,FL Pt. Charlotte,FL Sun CityCenter, FL Tampa/Brandon, FL Venice, FL Sarasota,FL Bradenton, FL St. Petersburg,FL Clearwater, FL Ft. Lauderdale,FL CRUISES SAILINGROUNDTRIPFROMFT. LAUDERDALE: by route andare perperson. available onone-way cruises). vary Fees will from Ft. Lauderdale andNew York (not which anddisembark embark only oncruises Home Motor City Coach isavailable program from Ft.departing Lauderdale andNew York. from thecitieslisted below forcruises isavailable motorRoundtrip coach service motorhome city coach service n aie oit updates Society Mariner and eeoy otdb h Captain the by hosted ceremony, 25 % ® * train travel train ontravel between citiesinthe U.S. ® magazine 1 - 800 - West PalmBeach,FL Stuart, FL Palm Coast,FL St. Augustine,FL Jacksonville, FL Orlando, FL Leesburg, FL Lady Lake,FL Ocala, FL Ft. Pierce,FL Vero Beach,FL Melbourne, FL Providence, RI Stroudsburg, PA Philadelphia, PA Harrisburg, PA New Paltz,NY Albany, NY usa - rail for train fortrain

before you go Payment by American Express, VISA, Travel professionals may impose their own MasterCard or Discover Card is also accepted. cancellation fees. Agency fees of any nature are For faster processing, please include a a matter to be decided on solely by the agency confirmation number on your check. Travel and guests. professionals please note that MCOs will Name changes require the prior approval of not be accepted. Holland America Line and may not always be possible. Cruise contracts are nontransferable. Details upgrade policy Name changes and departure date changes are Holland America Line reserves the right to considered reservation cancellations and are Important policies upgrade a guest or guests to more expensive subject to cancellation fees. category accommodations at no additional cost. cruise fares for your review. change charges Traveling with Holland America Line is one To cover administrative costs, a per-person of the best vacation values around. Your charge will be made if you request a change cruise fare includes accommodations aboard in your travel arrangements after the final an elegant Holland America cruise ship, most payment due date. Change charges are not meals and entertainment on board ship. Not assessed for stateroom upgrades or for the included are items of a personal nature or addition of services, unless air reservations optional programs or optional activities, such reservations are altered and/or travel documents must as alcoholic beverages, soft drinks, laundry Travel agencies provide valuable service be reissued. and dry cleaning, shore excursions, medical, and counseling to prospective travelers. We cancellation policy barber and beauty shop services. All fares are encourage you to make your Holland America per person in U.S. dollars. reservations with a travel professional. A full refund (except for amounts paid for Travel agencies are not owned or controlled CPP) will be made for written cancellations hotel service charge by Holland America Line. Your deposits and received by Holland America Line, 300 Elliott Our crew works very hard to make sure that payments for Holland America’s services are Avenue West, Seattle, WA 98119, prior to the every aspect of your cruise meets the highest to be paid to the travel agency with which you date on which you are to commence travel standards. This includes those crewmembers made your reservations. Since accommodations by air, rail, sea or otherwise in accordance who serve you directly, such as dining room are limited by the number of staterooms on with the below Cancellation Policies. wait staff and the stewards who service your each ship, reservations should be made as Please refer to the cruise fares pages of the stateroom each day. There are also many others early as possible. Travel documents will be appropriate Holland America Line brochure who support their efforts whom you may never issued only if and when full payment has been for the Cancellation Policy applicable to your meet, such as galley and laundry staff. To ensure received by Holland America Line from the cruise. Cancellation fees apply to the entire that the efforts of all of our crewmembers are cruise booking, including cruise fare, non- travel agency. Refunds for cancelled or unused recognized and rewarded, a Hotel Service Charge discountable amounts, air add-ons, ground services will normally be made to the same of us$10 per guest is automatically added to transfers, pre-cruise and post-cruise hotel and travel agency on the basis of the amount each guest’s shipboard account on a daily basis. tour packages. Guests who cancel within the If our service exceeds or fails to meet your actually received by Holland America Line less dates shown below for any reason, including any applicable cancellation fees and charges. expectations, you are free to adjust this amount medical or family reasons, are subject to the at the end of the cruise. The Hotel Service You are responsible for obtaining from your following per person cancellation fees: travel agency monies either retained by Charge is paid entirely to Holland America Line the agency or received by the agency from cancellation policy a crewmembers, and represents an important part Holland America Line. For further information 75–57 days before commencing travel: of their compensation. A 15% service charge is visit our website at www.hollandamerica.com an amount equal to deposit requirement; automatically added to bar charges and dining or call 1-877-sail hal. Guests under 21 years of 56–29 days before commencing travel: room wine purchases. age must be accompanied by a parent, guardian 50% of gross fare; In terminals, airports, ports of call and on shore or chaperone who is at least 25 years old; one 28–16 days before commencing travel: excursions, we suggest that you extend gratuities adult chaperone is required for every five 75% of gross fare; consistent with customary local practices. people under age 21. 15 days or less before commencing travel: fares, non-discountable deposit and final payment 100% of gross fare. amounts, taxes and surcharges requirements cancellation policy b Holland America Line reserves the right not to The per-person, per-cruise deposit honor any published prices that it determines 90–64 days before commencing travel: requirements to secure reservations are listed were erroneous due to printing, electronic an amount equal to deposit requirement; with the cruise prices, and Cancellation or clerical error. Each cruise fare includes a Protection Plan costs are on page 97. 63–43 days before commencing travel: “Non-Discountable Amount.” That portion A deposit is required at time of cruise booking. 50% of gross fare; of the fare is neither commissionable to travel Cancellation Protection Plan, if desired, must 42–22 days before commencing travel: professionals nor subject to reduction in the be paid for at time of deposit; see Cancellation 75% of gross fare; event of a percentage discount promotion, Protection Plan and Additional Baggage 21 days or less before commencing travel: 2-for-1 promotion or otherwise. Fares quoted Protection for details on page 97. 100% of gross fare. in this brochure are those in effect at the time of printing. If cost factors dictate the need for Final payment is due 75 days (Cancellation cancellation policy c fare increases, Holland America Line may do Policy A), or 90 days (Cancellation Policy B/C) 120–91 days before commencing travel: so at any time prior to departure. Guests prior to departure. In most cases, we are able an amount equal to deposit requirement; can cancel (without paying a cancellation fee) to provide you with travel documents, rather than accept a fare increase. This right including your cruise contract, approximately 90–76 days before commencing travel: does not apply to increases in Taxes or to 30 days prior to departure. Travel documents, 60% of gross fare; surcharges, as described below. The term however, are issued only after final payment 75 days or less before commencing travel: “Taxes” as used by Holland America Line refers has been received by Holland America Line. 100% of gross fare. to certain taxes, fees and charges imposed Travel professionals should make checks Given that the resale of cancelled space will by governmental or quasi-governmental payable and send to: likely result in a lost opportunity to sell other authorities, including port authorities, space, these fees are due regardless of resale. Holland America Line Paymaster Corporation relating to any aspect of your cruise or tour. Fees incurred as a result of cancellation cannot P. O. B ox c34013 If governmental action results in any element be applied to future bookings. Refunds will of Taxes exceeding the estimates used by Seattle, WA 98124-1013 normally be made to your travel professional. U.S.A. Holland America Line for purposes of preparing this brochure, we reserve the right to pass through the extra amount. Similarly, Holland America Line reserves the right to 100 e-brochures available online impose or pass through fuel surcharges, Furthermore, visiting certain foreign countries responsibility security surcharges or similar incidental may require that you be inoculated prior to The ms Eurodam, ms Noordam, surcharges. No right of cancellation exists leaving the U.S. Please check with a travel ms Westerdam, ms Oosterdam, under either of these circumstances. medicine specialist or local health department ms Zuiderdam, ms Prinsendam, guests with disabilities for specific recommendations and/or ms Volendam, ms Zaandam and requirements. You may find some helpful We do not discriminate against persons on ms Amsterdam are owned by information on the U.S. Centers for Disease HAL Antillen N.V. and chartered the basis of disability. We seek, to the extent Control website at www.cdc.gov/travel or call feasible, to accommodate the needs of persons to Holland America Line N.V. toll free 1-877-fyi-trip. Please note that some The ms Veendam, ms Ryndam, with disabilities. We have a limited number countries have special requirements for minors of staterooms designed for wheelchair access. ms Maasdam and ms Statendam are (under age 18) who are not traveling with go you before Service animals are permitted on board ships owned by HAL Nederland N.V. and both parents. Please discuss this with your chartered to Holland America Line if prior arrangements have been made. Certain travel professional. land and shore facilities may not be fully N.V. All of these entities are affiliates accessible to persons with disabilities. While baggage policy of Holland America Line Inc. Holland America Line endeavors to contract Holland America Line will carry as baggage Transportation aboard the ship is with companies which provide accessible only your personal effects for your wearing, provided solely by the Shipowners and services and facilities, we cannot guarantee that comfort or convenience during your travel Charterers and pursuant to the Cruise all services and facilities will be fully accessible. with Holland America Line. Your baggage Contract that you will receive prior In limited situations where an individual needs to be placed in securely constructed to embarkation. A copy of the form of with a disability would be unable to satisfy and locked suitcases or trunks. If your travel cruise contract will be provided upon certain specified safety and other criteria, even includes a land component, you are limited request or can be viewed on our website: when provided with appropriate auxiliary to two pieces of checked baggage and one www.hollandamerica.com. Please note that aids and services, we may find it necessary to overnight or light flight bag which must the contract includes a clause specifying ask the individual to make alternative travel remain in your custody at all times. certain courts in the State of Washington as arrangements. We must be notified of any Holland America Line does not assume any the exclusive forum for resolving disputes. special medical, physical or other requirements liability for loss of or damage to or delay of Non-Holland America Services (such as of guests at the time of booking. Please contact perishable items, medicine, liquor, cash, credit airlines and ground carriers, shore excursions, our Access and Compliance Department via or debit cards, jewelry, gold, silver or similar restaurants, air ambulance, hotels and _ email at halw [email protected], valuables, securities, financial instruments, shoreside physicians) are generally performed via fax at 1-800-577-1731 or via TTY at records or other valuable or business by independent contractors. These Non- 1-800-254-8669. documents, computers, cellular telephones, Holland America Services are solely at your risk medical services/infants/ cameras, hearing aids, electric wheelchairs, and subject to the terms or arrangements made pregnancy scooters, or other video or other electronic by you or on your behalf with the independent Each of our ships is equipped with limited equipment, binoculars, film, videotape, contractor. We assume no responsibility with medical facilities that are staffed by a physician computer disks, audio disks, tapes or CDs. respect to these Non-Holland America Services and registered nurses. The physician is an These items should not be left lying about (including cancellation, delay, injury, death independent contractor. There will be a the ship or your stateroom, nor should they or damage to property) even though we may fee charged for all medical services and be left unattended on other vessels, railcars collect monies or make bookings. medications obtained on board. If you become or other vehicles or in hotels, nor placed in Situations may arise which, in our opinion, ill during the cruise and the physician is unable luggage other than the bag you carry with you. make it necessary for us to cancel, advance to care for your needs on board, you will be In addition, Holland America Line will not or postpone a scheduled departure, change transferred to medical facilities on shore. assume any liability for any loss of or damage itineraries or make substitutions involving If your condition will require that you have to carry-on baggage left unattended on the hotels, restaurants, ports of call, other travel special medical apparatus or assistance on ship or on other modes of transportation components, vessels or other modes of board, we must be made aware of that at time or in hotels. Holland America’s ships provide, transportation. In that event, we do not assume of booking in order to determine whether we at no extra charge, either safe-deposit boxes responsibility or liability for any resulting can accommodate your needs. If you are using in the ship’s Front Office or stateroom safes. losses, expenses or inconvenience. Your full prescription drugs, please bring an adequate Certain hotels may also provide similar cruise fare will be refunded, however, if the supply with you and keep them in your carry- facilities. Your use of safe-deposit boxes, cruise is cancelled prior to initial embarkation. on luggage. We will not accept reservations stateroom safes or similar facilities will We are not required to make refunds once for infants 12 weeks or younger at time cruise not increase Holland America’s liability travel commences, regardless of the reason for commences, or women who will be 27 or more as described below. guests being unable to complete their travel. weeks pregnant at the time their cruise with Holland America Line cannot be responsible ships registry Holland America Line concludes. for any loss, delay or damage that occurs before ’ The ms Eurodam, ms Noordam, ms Westerdam, passports/visas/immunizations baggage comes into Holland America’s actual custody when you begin your travel with us or ms Oosterdam, ms Zuiderdam, ms Prinsendam, All guests must carry their valid passports. after baggage leaves Holland America’s actual ms Volendam, ms Zaandam, ms Amsterdam, In addition, certain countries may require custody at the end of your travel with us. In ms Veendam, ms Ryndam, ms Maasdam and entry visas. Passports and visas must be valid particular, please note that we assume no ms Statendam are registered in The Netherlands. for the duration of your travel. All passports responsibility for loss, damage or delay while Holland America Line has registered trademarks must be valid for at least six months beyond baggage is in the custody of airlines. in the United States and various foreign countries intended stay. You are responsible for securing for the names and phrases “Holland America,” proper documentation for the countries If Holland America Line, due to any cause “Holland America Line,” “Westours,” “Signature visited on your cruise or land tour. Boarding whatsoever, is liable for loss of, damage to of Excellence,” “AirPlus Service,” “Club HAL,” may be denied or fines may be levied against or delay of your property, the amount of “Wayfarer,” “Westfarer,” “Seafarer,” “Sunfarer,” those guests without proper documentation. Holland America’s liability will not exceed “Eastfarer,” and “A Tradition of Excellence” Payment of any fines levied is the responsibility us$100 (us$600 for guests who have purchased as well as for the modern and antique ship of the individual guest. Information on visas, Cancellation Protection Plan) unless you design logo. if applicable, is provided to travel professionals have specified to Holland America Line Should you need to contact Holland America by Holland America Line. Information on visas in writing the true value of your property Line prior to sailing, please use this address: may also be obtained by contacting Zierer Visa and paid to Holland America Line before Service at 1-866-788-1100 or sending an e-mail departure 1% of the value in excess of Holland America Line Inc. to [email protected]. Non-U.S. citizens us$100 or us$600, as applicable. In that event, 300 Elliott Avenue West who have previously been admitted to the Holland America Line’s liability will be Seattle, Washington 98119 United States for permanent residence must limited to the amount so specified. U.S.A. carry their Permanent Resident Card (Form i-551), commonly known as a Green Card. www.hollandamerica.com 101