EMERGENCY – CALL 911 – For First Aid, Police or Fire Heritage Village Security & After Hours Emergencies 203-264-4001 Poison Control Center 1-800-343-2722 Police – Non-Emergency 203-264-5912 Heritage Village Ambulance Association – Non-Emergency 203-264-4600

HERITAGE VILLAGE MASTER ASSOCIATION 203-264-9644 After 3:30 p.m., weekends, and holidays Press 1 – Maintenance and Management Offices Press 2 – Activities Press 3 – Executive Offices Press 4 – Security Press 8 – Repeat menu

Procedure to contact Activities Desk after 3:30 p.m., weekends, and holidays 203-264-9644 Director Ext. 223 Administrative Assistant Ext. 222 Registrar Ext. 221

HOURS OF DAILY OPERATION Activities Office 8:45 a.m. – 3:30 p.m. Monday – Friday Executive Offices 8:00 a.m. – 3:30 p.m. Monday – Friday Management Offices 8:00 a.m. – 3:30 p.m. Monday – Friday

FREQUENTLY USED PHONE NUMBERS (Use 203 prefix unless otherwise noted) Lodge Building 586-1070 Fireside Building 264-8116 Winship Barn 264-9338 River Gardens 264-6926 Heritage Village Library (Hours: Mon. thru Sat. 10a-12p & 2-4p; Sun. 2-4p) 264-6122 Southbury Public Library 262-0626 Southbury First Selectman 262-0647 Southbury Post Office 264-2779 Southbury Senior Center 262-0651 Southbury Transportation Services 262-0652 Eversource Customer Service Center - Electric 1-800-286-2000 Eversource Customer Service Center - Gas 1-800-989-0900 Charter Communications 1-800-933-3231 or 1-800-827-8288 Frontier 1-877-270-0690 or 1-877-907-1536 Heritage Water Company 264-8100 Copes Trash Removal 860-274-1444

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HOSPITALS & MEDICAL CARE (Use 203 prefix unless otherwise noted) Danbury Hospital (Main) 739-7000 Patient Information 739-7500 Waterbury Hospital 573-6000 Patient Information 573-7300 St. Mary’s Hospital 709-6000 New Milford Hospital 860-355-2611 Yale New Haven Hospital 785-4242 Urgent Care of Southbury 262-1911

PERSONAL SERVICES DIRECTORY

The Heritage Village Resident Relations Committee interacts with outside social agencies and internal committees and clubs that help people, keeps Villagers informed of eligibility, health and welfare benefits available, where to go for assistance, and how to interact with organizations offering senior services. A directory is listed below of organizations and services available. It is not intended to be a complete reference. Make direct inquiry to the providers listed.

Provided By Primary Contact Service or Referral

HVAA Ambulance Service 911 Emergency Medical Transportation

Southbury Elderly Services 203-262-0651 ConnPace-Pharmaceutical Assistance Southbury Senior Center Judith Slason Friendly Visitor Medicare Savings Plan Emergency Assistance - funds for bills, electric, food, www.southbury-ct.org etc. Rental Rebate Energy Assistance Property Tax Relief Veterans Aid & Assistance

Newcomers Committee 203-264-3291 Carole Van Tassel Village Orientation 203-264-2637 Ann Rankin Assemble Informational Material

New Villagers Club 203-405-6359 Host Social Events-dances, breakfasts, picnics, Pete Murray etc.

RVNA 203-264-3250 Home Health Care, therapy, personal assistance

Waterbury Health Access. Prog. 203-573-6531 Help for Uninsured – prescriptions, tests, etc.

VNA Health Care 203-267-3000 Ask the Nurse, confidential advice, blood 519 Heritage Rd. Bldg. 1C1 Option 1 pressure screening

United Way 211 Access statewide information on programs to help people in Connecticut

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TRANSPORTATION SERVICES

Ambulance Service Dial 911

Mini Bus Transportation Charges Get Out of the House bus will cost $1 each way Shopping bus and Medical bus will cost $2 each way

Payment Procedure - Purchase a $20 punch card from Activities. The mini bus driver will punch the card upon your usage for the correct denomination. The driver will carry no cash. Only punch cards will be accepted by the driver as payment. If you are unable to come to the Activities Desk to purchase your card, please mail your check for $20 to H.V. Activities, 11 Heritage Way, Southbury, CT 06488. A punch card will then be mailed to you.

Physicians Transport Service – Hours for transportation are available for Southbury doctor appointments, Monday – Friday between 9:30 a.m. – 2:45 p.m. The last pick-up from doctor’s office is no later than 3:15 p.m. You may schedule your medical appointment one week in advance, the latest being the day before by noon. Cost is $2 each way. Call Activities Office 264-9644 x221

Get Out Of The House – Mini bus transport for H.V. Activities - buildings serviced include the Activities Building, Fireside, Lodge, Meeting House, River Garden, Pools 1-4, Winship Barn, Stable Studio, Heritage Resort, Friendly’s Restaurant, The Deli, HV Barber Shop and the Southbury Public Library. Transportation is available daily, Monday – Friday from 9:00 a.m. to 3:45 p.m. Call by noon the day before to arrange for transportation and our friendly driver will pick you up at your residence. Call the Activities Office 264-9644 x221. Home pick-ups begin at 8:45 a.m. – last home drop-off at 3:45 p.m. Cost is $1 each way.

H.V. Mini Bus Schedule – Monday through Friday in the mornings the bus will go to Southbury for shopping, (any grocery store, CVS, Walgreens, Post Office, bank of your choice, Kmart Plaza). Unit pick-ups begin at 9:00 a.m. To reserve a seat on the shopping bus, please call the Activities Office at 264-9644 x221 the morning of when you wish to use the bus. Call between 8:15 - 8:40 a.m. Cost is $2 each way.

Mini Bus Passengers – This service is intended to be a convenience for the residents and is not to be used as a taxi service. Passengers may be dropped off and picked up at the following locations: Southbury - Banks, Town Library, Pharmacies, Post Office and Supermarkets (Monday-Friday / Mornings).

Policy For Mini Bus Stops - Passengers must limit their destinations to TWO STOPS. The last pick-up point will be the supermarkets. The pick-up time will be one hour from drop-off time. If you need to go to the bank also, you must go to the bank first and then you will be dropped off at the supermarket but will be picked up from the supermarket at the original appointed time. There is a maximum of 3 bags per resident allowed on the bus if there are more than 5 people on the bus. Please be on time and be courteous of your fellow residents.

Wheelchair Van Service American Medical Response 203-573-7700 Check for rates Campion Ambulance Service 203-573-5055 Check for rates

Medical Transport Bus Be Well Bus-Waterbury Hospital 203-573-7711 No Charge Transport you to & from medical appointments (including blood work, x-rays and special tests) at Waterbury Hospital and participating physicians located near the hospital (check with your doctor). Please call two weeks in advance of your appointment. For your return trip you must present the Be Well Bus driver with a ticket provided by your participating physician.

North East Transportation 203-756-5550 Call for information. OptiCare Eye Surgical Ctr. 203-574-2020 (Surgical Coordinator) for transportation to surgery visits only (retina and cataract only).

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Southbury Transportation 203-262-0652 (Debbie Froehlich, Coordinator) for transportation you must call before 11:00 a.m. on the day prior to your requested ride. Earliest pick-up is 9:00 a.m. and all transportation must be concluded by 3:00 p.m. In-town Fares: $2 roundtrip; Monday Trips: $5 roundtrip  Medical / Personal Care  Church Services  Senior Center / Library  Special Monday Trips – Call for Schedule  Grocery Shopping / Errands

Call Coordinator for fee schedule and reservation for Dial-A-Ride Services available for residents age 60+ and the disabled.  Monday: Waterbury  Thursday: Waterbury  Tuesday: Danbury  Friday: No Program in Place  Wednesday: New Haven

Veterans Administration Van Service: Call Toll Free 1-877-222-8387 for information. ------

MEAL SERVICES

Congregate Meal Site Southbury Elderly Services 203-262-0651 For elderly or disabled who otherwise do not eat properly. Service available Tuesdays and Thursdays only.

Meals on Wheels Southbury Elderly Services 203-262-0651

VNA Health Care Meals include special diets (i.e. diabetic, kosher, and low-salt & puree). Up to two meals per day, also weekends. For information & cost call 203-267-3000 Option 1.

Supplemental Nutrition Formerly food stamp program 860-951-2212, ext. 268 Assistance Program

Southbury Food Bank Located at 88 Main Street South (www.southburyfoodbank.org). Open Wednesday & Friday 10:00 a.m. to 12:00 p.m. and 2nd / 4th Saturdays of each month 8:30 a.m. to 10:30 a.m. A referral form from Elderly Services is required prior to your first visit.

Send comments and suggestions to: Resident Relations Committee, HVMA Executive Offices, The Meeting House, One Heritage Way, Southbury, CT 06488 ------

HERITAGE VILLAGE WEBSITE

For up-to-date information on the Village, documents and forms (i.e., work requests, email address & Directory updates and variance applications), meetings and schedules, and other news consult the Village website, www.hvowner.info and also tune into Channel 14 daily for announcements of coming activities, storm emergencies and special Focus programs of interest.

TOWN OF SOUTHBURY WEBSITE

Visit www.southbury-ct.org to learn more about department meetings and schedules, sign up and enter email address to receive e-alerts, upcoming events, volunteer opportunities, notices and announcements, and online tax system. Southbury Town Hall 501 Main Street South Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m. 4

MATV / RADIO SERVICES

FM Radio and TV reception are poor in the Southbury area. The developer of the Village decided to improve reception for the Village through a master antenna system with connections in each unit. The Master Association has continued to maintain and to improve this system. This service is included as part of your common expense assessment…no extra charge. For service problems, please call 264-9644.

In addition to the analog lineup listed, there are also several digital channels on our system that require a digital TV to decode: Channel 3 WFSB CBS from Hartford 4 channels: 3-11 HD, 3-13, 3-14. Channel 21 WLIW from Long Island 3 channels: 21-1 HD, 21-2, 21-3.

FM Station Heritage On-Air TV Call Village TV Freq. Channel TV Station Source Of Letters Freq. Village Call Letters Broadcast Channel TV Station Source Of WFCR 88.5 89.1 System Village Call Letters Broadcast System WFUV 90.7 90.9 2 21WLIW New York 13 13-WNET New York WSHU 91.1 91.9 World 3 3 - WFSB Connecticut 14 14-HV Heritage WRCH 100.5 94.1 INFO Village 4 4 - WNBC New York WMNR 88.1 96.1 15 CREATE Long Island 5 5 - WNYW New York WJMJ 88.9 101.9 16 55-WLNY Long Island 6 30 - WVIT Connecticut CRIS (Reading for the 100.9 17 59-WCTX Connecticut Visually Impaired) 7 7 - WABC New York 18 CSPAN Bridgeport 8 8 - WTNH Connecticut 19 THIS TV Connecticut **22-30 NBC 30 Weather Plus (6a-6p) 9 9 - WWOR New York **22-30 ION WHPX (6 p.m.-6 a.m.) 20 20-WTXX Connecticut 10 61 - WTIC Connecticut 21 21-WLIW Long Island 11 11 - WPIX New York 22* * 26-WHPX Connecticut 12 49-WEDW Connecticut 98 Home Shopping Network 99 QVC Shopping

2015 HVMA/HVF OFFICERS

President Ron Conti [email protected] 203 264-9644 ext. 327 Vice President Terry Sullivan [email protected] 203 264-9644 ext. 326 Treasurer Paul Katzmark [email protected] 203 264-4980 Assistant Treasurer Joan Gillespie [email protected] Secretary Carolyn Bucha [email protected] Assistant Secretary Betty Nipoti [email protected]

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2015 HVMA/HVF 2015 CONDO PRESIDENTS TRUSTEES/DIRECTORS

Condo 1 Felicia Blatt 264-1941 Condo 1 Betty Nipoti 405-1042 Condo 2 Pat Brazil 264-7130 Condo 2 Walter Johnson 506-0756 Condo 3 Joe Bailey 264-0304 Condo 3 Ed Jantz 264-3396 Condo 4 Joseph Iassogna 405-1385 Condo 4 Wayne Lathrop 262-1289 Condo 5 Carolyn Bucha 405-1753 Condo 5 Joan King 405-3435 Condo 6 Rotation: Jim Blackstock 267-5786 Condo 6 Cal Turin 264-0590 Tony Martone 267-4498 Cal Turin 264-0590 Condo 7 Lorraine Marcantonio 405-1160 Condo 7 Roger Giordano 565-2800 Condo 8 Frieda Denenmark 264-5619 Condo 8 Tony Brisbin 405-1927 Condo 9 James Murphy 267-6266 Condo 9 James Murphy 267-6266 Condo 10 Fran Owen 264-7029 Condo 10 Bob Hall 966-6312 Condo 11 Position Open Condo 11 Position Open Condo 12 Terry Sullivan 525-6262 Condo 12 Mary Beth Walkley 405-1348 Condo 13 Leola Lee 264-2410 Condo 13 Rosann Lussi 405-1817 Condo 14 Conrad Sabin 264-9631 Condo 14 Conrad Hade 826-1867 Condo 15 Sharon Farrell 405-6032 Condo 15 Position Open Condo 16 Paul Katzmark 264-4980 Condo 16 James Atwell 405-1864 Terri Johnson (May-Oct) 262-3398 Condo 17 Joe Stammelman 405-1618 Condo 17 Nancy Crossman (Nov-Apr) 405-6551 Condo 18 Linda Sparrow 264-6635 Condo 18 Eleanor Wetchler 405-1297 Condo 19 Bill Gray 264-9543 Condo 19 John Weinland 264-0822 Condo 20 Edward Bendlin 264-7728 Condo 20 Maryann McCloskey 262-3358 Condo 21 Ron Conti 267-1857 Condo 21 Louis Puchowicz 258-9897 Condo 22 Vel Courtland 405-1224 Condo 22 Vel Courtland 405-1224 Condo 23 Sybil Blau 405-6691 Condo 23 Gay Staib 405-3829 Condo 24 Joan Ellsworth 264-4890 Condo 24 Len Benedetto 262-1946

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2015 CONDO MAINTENANCE REPS HVMA STAFF E-MAIL ADDRESSES

Kevin W. Hellriegel Condo 1 Betty Nipoti 405-1042 Village Manager [email protected] [email protected] Controller/Director of Eric Ericson Condo 2 John Holt 262-1245 Financial Services [email protected] Manager of Resident Dave Chuvala 262-9957 Diane Cantiello Condo 3 Relations & Support Steve Davis 324-9450 [email protected] Services Director of Human Brenda Sherer Condo 4 Linda Lindner 405-3839 Resources [email protected] Dave Wakelee 267-3145 Director of Recreational Lynda Megura Condo 5 Connie O’Brien 264-0058 Services [email protected] Deanna Hales Condo 6 Position Open Director of Resident Services [email protected] Delia Williams 264-1260 Operations Supervisor – Doug Welton Condo 7 Marilyn Pastore 267-4872 Grounds, Electrical, MATV [email protected] Operations Supervisor – Greg Lukos Condo 8 Pamela Bush-Brisbin 405-1927 Trees/Shrubs, Pest Control, [email protected] Carpentry, Plumbing Amy Daley Condo 9 Bill Oldakowski 233-5418 Manager of Purchasing [email protected] Jason Behuniak Condo 10 Sal Raciti 262-8338 Security Administrator [email protected] Phil Beausoleil Condo 11 Position Open Field Supervisor - Carpentry [email protected] Field Supervisor – Steve Albert Condo 12 Bob Poissonier 405-6101 Site Department [email protected] Field Supervisor – Eric Farrow Condo 13 Vincent Longo 267-4745 Condos 1 to 6 [email protected] Connie Hade 405-6516 Field Supervisor – Devon Parker Condo 14 Marvin Paige 262-4542 Condos 7 to 11, 15 [email protected] Field Supervisor – Joe Riley Condo 15 Trish Sobolewski 264-9442 Condos 12 to 14, 16, 17, 24 [email protected] Field Supervisor – Mark Brown Condo 16 Karl Schmidt 405-3689 Condos 18 to 23 [email protected] Lou Baltz 262-1351 Condo 17 John Denisevich 264-0106 Eleanr Wetchler 405-1297 Office Manager Janet Van Tassell Condo 18 Linda Sparrow 264-6635 Executive Offices [email protected] Executive Assistant Brenda Husted Condo 19 Gerri Hawks 264-6353 Management Office [email protected] Administrative Assistant Barbara Wilkinson Condo 20 Position Open Activities Office [email protected] Condo 21 Barbara Gianat 267-4519 Condo 22 Position Open Condo 23 Joe Novak 267-3372 Condo 24 Tony Squitieri 267-1408

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UNIT LOCATIONS

UNITS LOCATION UNITS LOCATION 1 – 8 Off Village Street (off Heritage Way) 574 - 576 Village Street East Hill Road (between South Durkee Hill 10 – 42 Lakeview Drive (ponds area) 577 – 595 Ln. and Fairway Dr.) 43 – 53 Village Street or Lakeview Drive 596 – 603 Fairway Drive (off East Hill Rd.) North Pond Drive (off Village St. or 54 – 58 604 – 642 Cedar Circle (off New Wheeler Rd.) Lakeview Dr.) 59 – 120 Hill Place Drive 643 – 646 New Wheeler Road (near Cedar Circle) 121 – 124 Woodvale Drive 647 – 654 Cedar Circle (off New Wheeler Rd.) 125 – 129 Hill Place Drive 655 – 657 New Wheeler Road (near Lakeview Dr.) 130 – 152 Woodvale Drive 658 – 663 North Pond Drive (near Lakeview Dr.) 153 – 159 Fairway Drive 664 – 668 New Wheeler Road (near Lakeview Dr.) 160 – 210 North Durkee Hill Lane 669 – 677 Lakeview Drive (near New Wheeler Rd.) 211 – 235 South Durkee Hill Lane 678 – 681 North Pond Drive (near Lakeview Dr.) 236 – 239 East Hill Road (near Lakeview Dr.) 682 – 695 Woodvale Drive (near New Wheeler Dr.) 240 – 255 Krueger Drive 696 – 698 Fairway Drive (near Woodvale Dr.) 256 – 326 Krueger Circle (left fork) 699 – 702 Woodvale Drive (near New Wheeler Dr.) 327 – 346 Grove Pond Lane (off Krueger Circle) 703 – 704 Fairway Drive (near Woodvale Dr.) 347 – 417 Krueger Circle (right fork) 705 – 711 New Wheeler Road (near Woodvale Dr.) 419 – 425 Off East Hill Road (near Krueger Dr.) 720 – 755 East Hill Road (near Hilltop Rd. W.) 426 – 438 Hill House Road (off East Hill Rd.) 756 – 757 Hilltop Road West (near East Hill Rd.) 439 – 447 Winship Drive (Garden area) 758 – 759 East Hill Road (near Hilltop Rd. W.) Pearson Lane (between Winship Dr. & N. 448 – 453 760 – 765 Hilltop Road West (near East Hill Rd.) Poverty Rd.) 454 – 458 Winship Drive 766 – 771 East Hill Road (near Hilltop Rd. W.) Pearson Lane (between Winship Dr. & N. 460 – 465 772 – 826 Hilltop Road Poverty Rd.) 468 – 486 Winship Drive (Garden area) 827 – 832 East Hill Road (near Hilltop Rd. E.) 487 – 493 North Poverty Road 833 – 907 Hilltop Road 494 – 515 Meadow Lane (off Winship Dr.) 908 – 959 Hilltop Road 516 – 535 Winship Drive 960 – 1015 Inwood Circle (off Hilltop Rd. W.) Off East Hill Road (between Hill House & 536 – 550 1016 – 1034 New Wheeler Road (near East Hill Rd.) Poverty Roads) Poverty Road (between one way bridge & 551 – 569 1035 – 1039 East Hill Road (new New Wheeler Rd.) Heritage Rd.) Near Activities Building parking lot & 570 – 573 1040 – 1042 Village Street (near commercial area) Village Street

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LOCATIONS FOR VILLAGE SERVICES

HERITAGE VILLAGE MASTER ASSOCIATION, INC. Operations/Maintenance/Services Maintenance Management Building, 719 East Hill Road (203) 264-9644 ext. 133

 Offices for Administration, Accounting,  Locked depository for unit keys for Human Resources, Grounds, Buildings, emergency use by Security Infrastructure, Real Estate, Resident Services,  Resident medical information cards on file Claims, Dispatch for Security for emergency  Maintenance Emergencies  Variances and Work Order forms  Monthly maintenance fee information and  Vehicle registration cards and stickers payments

Executive Offices The Meeting House [Upper Level], One Heritage Way (203) 264-9644 ext. 321

 Copies of HVMA, HVF, and Condo Bylaws  Rules and Regulations, Maps  Committee and HVMA/HVF Board  Newcomers’ Kit information Information (meeting schedules, minutes,  Magnetized File of Life medical member lists) information card  Prospective buyer information

HERITAGE VILLAGE FOUNDATION, INC. Activities Office 11 Heritage Way (203) 264-9644 ext. 221

 Activities Desk for reservations/requests  The Web for computer instruction for trips, tours, events, printing, facility  Sarah Cooke Hall for classes, reservations, set-up sheets, Bulletin performances, lectures, meetings, dances notices, Meeting House rental info, and large programs Club/Committee room reservations  Fitness Center and Pool 1  Club and Condo mailboxes  Focus Room and Print Room  Mailboxes for work orders, maintenance  Room D for attending events, classes, fees, Executive Office and Channel 14 meetings and other programs  Lost and Found, Bridge scores postings,  Mini Bus transportation and H.V. Gallery services board, trip itineraries

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