Community Health Needs Assessment 2016 Community Service Plan 2016-2018
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Community Health Needs Assessment 2016 Community Service Plan 2016-2018 Prepared by: NewYork-Presbyterian Lawrence Hospital 55 Palmer Avenue Bronxville, NY 10708 December 16, 2016 Community Health Assessment & Improvement Plan Community Service Plan for 2016-2018 Table of Contents Cover Page ..................................................................................................... 3 Introduction ................................................................................................... 4 Service Areas Covered About NewYork-Presbyterian Lawrence Hospital Participant Contacts Executive Summary......................................................................................... 6 Description of Community Assessed Identification of Prevention Agenda Items CSP Update for 2016 2016 CHNA Report .......................................................................................... 13 NewYork-Presbyterian Lawrence Hospital Report Local Health Department County Wide Report Plans to Maintain Engagement ...................................................................... 19 Public Dissemination of Report ...................................................................... 19 Appendix ........................................................................................................ 20 1. Westchester County Department of Health, Community Assessment Data Update, including specific survey data for NewYork-Presbyterian Lawrence Hospital 2. Demographic Information for NYPLH Primary Service Areas 3. List of Community Partners 4. Abbreviated List of Community Activities for 2016 2 Community Health Assessment & Improvement Plan Community Service Plan for 2016-2018 Cover Page Participant Contact Information: 2016 Community Health Assessment and Community Service Plan Participating Local Health Department: Westchester County Department of Health 10 County Center Road, White Plains, NY 10607 Sherlita Amler, MD, Commissioner of Health Phone: 914-864-7298 Renee Recchia, MPH, Acting Deputy Commissioner for Administration Phone: 914-995-7522 Email: [email protected] 2016 Community Health Assessment and Community Service Plan Participating Hospital: NewYork-Presbyterian Lawrence Hospital 55 Palmer Avenue, Bronxville, NY 10708 Tracy Conte, Vice President, Marketing & Development Phone: 914-787-5268 Email: [email protected] Alisa White Holland, Director of Marketing Phone: 914-787-5004 Email: [email protected] Name of coalition/entity, if any, completing assessment and plan on behalf of participating counties/hospitals: To determine the community health priorities for 2016 - 2018, the Westchester County Department of Health created the Westchester County Health and Hospital Planning Team (WCHHPT), a collaboration of 12 community hospitals. Member hospitals are included in the appendix of this document. 3 Community Health Assessment & Improvement Plan Community Service Plan for 2016-2018 Introduction In 2016, NewYork-Presbyterian Lawrence Hospital worked as a member of the Westchester County Health and Hospital Planning Team (WCHHPT) under the guidance of the Westchester County Department of Health to plan and execute a county-wide Community Health Needs Assessment survey, and to collaborate on the identification of priority areas and planned health interventions for 2016-2018. Members of the WCHHPT included the Department of Health and representatives from 12 hospitals and healthcare providers who met seven times throughout the year. As a result of this collaboration, survey results, and internal planning based on our hospital’s strengths, resources and local community needs, NewYork-Presbyterian Lawrence Hospital developed its 2016-2018 Community Service Plan . Analysis of the County-wide survey results led members of the WCHHPT to select the New York State Prevention Agenda Priority Area “Prevent Chronic Disease.” Within this selected priority, each hospital analyzed survey results from their own primary and secondary service areas to determine areas of focus and planned health interventions. Members of the WCHHPT discussed best practices, ideas for interventions and opportunities for collaboration. Participation will continue and WCHHPT will reconvene in March 2017 and meet quarterly to maintain partner engagement. The NewYork-Presbyterian Lawrence Hospital Community Service Plan 2016-2018 is further based on responses from residents and providers within NewYork-Presbyterian Lawrence Hospital’s primary and secondary service areas in lower Westchester County, New York. This service area was defined with the help of a consultant, Chartis Group, about five years ago through analysis of hospital data to determine the zip codes where the majority of patients treated at NewYork-Presbyterian Lawrence Hospital reside, and includes the following zip codes: Primary MOUNT VERNON 10552 Primary YONKERS 10704 Primary TUCKAHOE 10707 Primary BRONXVILLE 10708 Primary EASTCHESTER 10709 Primary YONKERS 10710 Secondary MOUNT VERNON 10550 Secondary MOUNT VERNON 10553 Secondary SCARSDALE 10583 Secondary YONKERS 10701 Secondary YONKERS 10705 Secondary PELHAM 10803 Secondary NEW ROCHELLE 10804 Secondary NEW ROCHELLE 10805 4 Community Health Assessment & Improvement Plan Community Service Plan for 2016-2018 About NewYork-Presbyterian Lawrence Hospital Founded in 1909, NewYork-Presbyterian Lawrence Hospital has a long and well-established history of providing superior healthcare to the residents of southern Westchester County and its surrounding communities. The 288-bed hospital joined the NewYork-Presbyterian Regional Hospital Network in 2014 and offers a new Comprehensive Cancer Center with state-of-the-art Surgical Suites, a Cardiac Catheterization Laboratory, renovated Maternity Department and an Emergency Department providing emergency care to approximately 46,000 people annually. NewYork-Presbyterian Lawrence Hospital provides additional support and care to area residents through NewYork-Presbyterian Medical Group Westchester, a multispecialty physician practice, as well as ColumbiaDoctors, the faculty practice of Columbia University Medical Center and voluntary physicians. For more information, visit www.nyp.org/lawrence or call 914-787-1000. Our Values As a member of NewYork-Presbyterian enterprise, NewYork-Presbyterian Lawrence Hospital subscribes to the NewYork-Presbyterian culture that embodies the promise, “ We Put Patients First,” which drives our organization’s core values and behaviors. The six values that reflect our culture are: Responsibility Honoring Our Past, Ensuring Our Future Excellence Exceptional Quality and Service Empathy Listen, Understand and Respond Respect Every Person Counts Innovation Creative Ideas, Cutting Edge Solutions Teamwork Working Together About NewYork-Presbyterian NewYork-Presbyterian is one of the nation’s most comprehensive healthcare delivery networks, focused on providing innovative and compassionate care to patients in the New York metropolitan area and throughout the globe. In collaboration with two renowned medical school partners, Weill Cornell Medicine and Columbia University College of Physicians & Surgeons, NewYork-Presbyterian is consistently recognized as a leader in medical education, ground-breaking research and clinical innovation. NewYork-Presbyterian has four major divisions: NewYork-Presbyterian Hospital is ranked #1 in the New York metropolitan area by U.S. News and World Report and repeatedly named to the magazine’s Honor Roll of best hospitals in the nation; NewYork-Presbyterian Regional Hospital Network is comprised of leading hospitals in and around New York and delivers high-quality care to patients 5 Community Health Assessment & Improvement Plan Community Service Plan for 2016-2018 throughout the region; NewYork-Presbyterian Physician Services connects medical experts with patients in their communities; and NewYork-Presbyterian Community and Population Health features the hospital’s ambulatory care network sites and operations, community care initiatives and healthcare quality programs, including NewYork Quality Care, established by NewYork-Presbyterian, Columbia, and Weill Cornell. NewYork-Presbyterian is one of the largest healthcare providers in the U.S. Each year, nearly 29,000 NewYork-Presbyterian professionals deliver exceptional care to more than 2 million patients. For more information, visit www.nyp.org and find us on Facebook, Twitter and YouTube. Executive Summary NewYork-Presbyterian Lawrence Hospital, located in the heart of southern Westchester County, New York, is partnering with the Westchester County Department of Health and the area’s hospitals and healthcare service agencies to fulfill requirements of the New York State Department of Health’s Prevention Agenda 2016-18. In our efforts to meet the Agenda’s requirements, the Westchester County Health & Hospital Planning Team (WCHHPT), including NewYork-Presbyterian Lawrence Hospital, conducted a Community Health Needs Assessment Survey to sample residents and providers in the County and each hospitals’ or agencies’ service areas to determine which Prevention Agenda initiative(s) it plans to address during this three year period. Surveys yielded 1,318 responses and 733 were from within the subset of NewYork-Presbyterian Lawrence Hospital’s primary and secondary service areas. Description of the Community Assessed NewYork-Presbyterian Lawrence Hospital’s primary and secondary service areas are located in Southern Westchester County, New York. Most of the hospital’s patients live