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Privacy Policy Banque Transatlantique London Branch Privacy Policy

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Privacy Policy Banque Transatlantique London Branch Privacy Policy BANQUE TRANSATLANTIQUE LONDON BRANCH PRIVACY POLICY BANQUE TRANSATLANTIQUE LONDON BRANCH PRIVACY POLICY ABOUT US – when you provide us with instructions to act on your behalf; Banque Transatlantique S.A. London Branch (“we”/“our”/“us”) – if you complete a survey, provide feedback or report a takes your privacy very seriously and is committed to protecting problem; and respecting your privacy. – if you contact or correspond with us (for example, by post, phone, e-mail, in person or otherwise) for any other reason. Banque Transatlantique S.A. London Branch is incorporated in France as a public limited company by shares (Societe The information you give us may include your: Anonyme) with its headquarters at 26, avenue Franklin D. – name; Roosevelt, 75008 Paris, France and registered with the Paris – date of birth; registry of companies (Greffe Du Tribunal De Commerce De Paris) with registration number 302 695 937. – age; – address; The UK establishment address of Banque Transatlantique S.A. London Branch is at Finsbury Circus House, 15 Finsbury Circus, – email address; London, EC2M 7EB, United Kingdom. – phone number and mobile telephone number; Banque Transatlantique S.A. London Branch is authorised by – gender; Banque de France and subject to limited regulation by the – nationality; Financial Conduct Authority and Prudential Regulation Authority. – employment status; Details about the extent of our regulation by the Financial – financial and credit history; Conduct Authority and the Prudential Regulation Authority are available from us on request. – children’s names and date of birth; and – financial knowledge and experience information. This Privacy Policy together with our Website Terms of Use, Cookie Policy and any other documents referred to in it, sets We hope you will provide us with this information. However, out the basis on which any personal data we collect about you if you do not want to disclose your personal data to us, please will be processed by us. be aware that without it, in some cases, we will not be able to Please read the following carefully to understand our views provide you with the product or service you have requested. and practices regarding your personal data and how we will treat it. INFORMATION WE COLLECT ABOUT YOU Banque Transatlantique S.A. London Branch is the Data We will collect the following information about you: Controller and is registered with the UK Information – details of all financial transactions, whether requested in Commissioner’s Office with registration number Z3655559. person, over the phone, via email, through the post or via Its registered office is at Finsbury House, 15 Finsbury Avenue, our BTLB Mobile Banking App; London, EC2M 7EB, United Kingdom. The Data Protection – details of your usage of our BTLB Mobile Banking Officer is Ana Oliveira, who can be contacted at App (including the date, time, location and duration [email protected]. of the usage); By providing your personal data as part of our account opening – technical information, for example, the type of device (and process either electronically or in paper form, you are accepting its unique device identifier) you use to access the BTLB the practices described in this Privacy Policy. Mobile Banking App, the Internet Protocol (IP) address used to connect your device to the Internet, your login WHO DOES THIS POLICY APPLY TO? information, browser type and version, time zone setting, browser plug-in types and versions, operating system, This Privacy Policy applies to all customers and prospective mobile network information and platform; and customers of Banque Transatlantique S.A. London Branch. – information about your visit to our website, including the full Uniform Resource Locators (URL) clickstream to, through DATA WE COLLECT FROM AND ABOUT YOU and from our site (including date and time), products you We will collect the information you give us: viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction – when you complete certain forms, including forms to open information (such as scrolling, clicks, and mouse-overs), an account with us, in person, in writing or by corresponding and methods used to browse away from the page and any with us by phone, email or otherwise; phone number used to call our customer service number. – when you register to use our services, including applying for an account or any other product or service, or registering Our website also places cookies on your terminal equipment to use our BTLB Mobile Banking App; (please see our Cookie Policy for more information about this). | PAGE 2 | BANQUE TRANSATLANTIQUE LONDON BRANCH | PRIVACY POLICY Information provided by third parties. MARKETING – We may receive information about you if you use any of From time to time, we would like to send you information by the other websites we operate or the other services we email and/or notifications on our BTLB Mobile Banking App provide. We work closely with third parties (including, for about any of our similar services, products and opportunities example, other members of the Banque Transatlantique which may be of interest to you. Group, our sub-contractors in technical, payment and delivery services, credit reference agencies, and fraud We will ask whether you would like us to send you these emails prevention agencies) and may receive information and/or notifications when you open an account with us and/or about you from them. when you first complete your registration on the BTLB Mobile Banking App. Click here to learn more about the information we collect. If you change your mind and do not want us to use your USES MADE OF THE INFORMATION personal data in this way, please contact our Data Protection Officer, Ana Oliveira, by sending an email to We will use personal data held about you in the following ways: [email protected]. – to carry out our obligations arising from any agreements We will not provide your personal data to any other third party entered into between you and us, including under our businesses for marketing purposes. General Banking Terms and Conditions (Personal Accounts) and under our Mobile Banking App Terms and Conditions DISCLOSURE OF YOUR PERSONAL DATA and to provide you with the information, products and services that you request from us, including using our We do not sell, rent or trade your personal data. BTLB Mobile Banking App (where you have registered for this service) and to notify you about changes to our We may give access to your personal data, and allow its products or services; processing, by other members of the Banque Transatlantique Group in order to support us in the performance of the – to provide you with the rights, benefits, and entitlements, activities listed above under “Uses made of the information”. and other conditions as applicable under the contractual relationship between you and us; You acknowledge that we may share your personal data, and – to help us to verify your identity; allow its processing, within a strictly defined scope and purpose to the following categories of selected third parties: – to process and verify your financial transactions, including the detection and prevention of fraud; – our third party service providers, agents and subcontractors for the performance of any contract we enter into with – to perform credit checks and to obtain or provide them. This includes among others: our IT service provider credit references; (currently EII), our security solution provider (currently – to collect any money you owe us; LuxTrust SA), our debit card service provider (currently FIS), – to comply with our obligations under regulations applicable our direct debit service provider (currently Bottom Line) to our cooperation with you, such as tax laws and including and CM11-CIC Market Solutions; in relation to money laundering and terrorist financing; – analytics and search engine providers that assist us in the – to deal with any enquiries, correspondence, concerns or improvement and optimisation of our services; and complaints you have raised; – other financial institutions, credit reference agencies and – for our internal operations, including data analysis, testing, fraud prevention agencies for the purposes of making credit research, statistical purposes and troubleshooting; assessments and detecting and preventing fraud, money – to ensure that content from our site and on our mobile laundering and other crimes. banking app is presented in the most effective manner for We may also disclose your personal data to third parties: you and for your computer and for your device; – in the event that we sell, buy or in other way transfer any – as part of our efforts to keep our services (including our business or assets, in which case we may disclose your mobile banking app) secure; and personal data to the prospective seller, buyer or acquirer of – to respond to requests and legal demands from regulators such business or assets; or other authorities. – if our company or substantially all of its assets are acquired Click here to learn more about how we use the information by a third party, in which case personal data held by it about we collect. its customers will be one of the transferred assets; – if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our policies and/or terms of use and/or other applicable agreements or to protect our rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Click here to learn more about how we share the information which we collect. BANQUE TRANSATLANTIQUE LONDON BRANCH | PRIVACY POLICY | PAGE 3 | WHERE WE STORE YOUR PERSONAL DATA – Complaints. Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to We will only process and store your personal data in the EEA.
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