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E-MERGE Final Report

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E-MERGE Final Report E-MERGE Final Report Version 1.0 June 2004 Produced by: ERTICO – ITS Europe E-MERGE is co-financed by the European Commission DG Information Society IST-2001-34061 – E-MERGE D1.2 Final Report Programme name: Information Society Technologies (IST) Project ID: IST-2001-34061 Project acronym: E-MERGE Project name: Pan-European Harmonisation of Vehicle Emergency Call Service Chain Dissemination level1: Public Deliverable number: D 1.2 Contractual date of delivery: 31.05.2004 Actual date of delivery: 29.06.2004 Title of deliverable: Final Report Work package: WP 1 Nature of the deliverable: Report Author(s): Michael Nielsen (ERTICO) Rasmus Lindholm (ERTICO) Mariana Andrade (ERTICO) Project co-ordinator: Michael Nielsen (ERTICO) Tel: +32 2 400 07 49, fax: +32 2 400 07 01 E-mail: [email protected] Abstract: The final report presents the E-MERGE project and summarise the findings, validation and exploitation intentions together with the main conclusions. Keyword list: E-MERGE, eCall, 112, In-vehicle integration, achievements, specifications, trials, validations, results and recommendations. IST-2001-34061 – E-MERGE D1.2 Final Report Document Control Sheet Electronic reference: D1.2 E-MERGE Final Report V1.0 Main author(s) or editor(s): Michael Nielsen Rasmus Lindholm Version history: Version Date Main author Summary of changes number 0.1 16.04.2004 Rasmus Lindholm Mariana Andrade 0.2 14.05.2004 Michael Nielsen Updated 0.3 28.05.2004 Rasmus Lindholm Updated with partners comments 1.0 31.05.2004 Michael Nielsen Authorised version Approval: Name Date Prepared Rasmus Lindholm / Michael Nielsen 31 May 2004 Reviewed Jacob Bangsgaard June 2004 Authorised Michael Nielsen 29 June 2004 Circulation: Recipient Date of submission Consortium 29 June 2004 EC 05 July 2004 IST-2001-34061 – E-MERGE D1.2 Final Report Table of Contents 1. EXECUTIVE SUMMARY – (EDITED) FINAL REPORT ...................................... 5 2. SETTING THE SCENE................................................................................................ 8 2.1. INTRODUCTION TO THE E-MERGE PROJECT ................................................. 8 2.2. E-MERGE OBJECTIVES ...................................................................................... 8 2.3. OVERVIEW OF THE E-MERGE APPLICATIONS............................................... 9 2.3.1. The In -Vehicle System (IVS) ......................................................................... 10 2.3.2. The PSAP and the Emergency Authorities .................................................... 11 2.3.3. The Service Provider ..................................................................................... 11 2.4. PARTICIPANTS AND ROLE.................................................................................. 12 3. METHODOLOGY AND APPROACH ..................................................................... 14 3.1. E-MERGE OBJECTIVES .................................................................................... 14 3.2. METHODOLOGY .................................................................................................. 15 3.3. VALIDATION AND EVALUATION ...................................................................... 17 3.3.1. Validation objectives...................................................................................... 17 3.3.2. Evaluation criteria......................................................................................... 18 3.3.3. E-MERGE test-sites ....................................................................................... 18 3.3.4. Results achieved............................................................................................. 20 4. RESULTS AND ACHIEVEMENTS.......................................................................... 20 4.1. RESULT 1: INTERFACE BETWEEN THE IN-VEHICLE ECALL AND PSAP SYSTEM ............................................................................................................................. 21 4.2. RESULT 2: INTERFACE BETWEEN PSAP AND SERVICE PROVIDER........... 22 4.3. RESULT 3: SPECIFIED MINIMUM SET OF DATA (MSD).............................. 23 4.4. RESULT 4: TRANSMISSION OF MSD AS DATA IN THE 112 VOICE CHANNEL24 4.5. RESULT 5: RECOMMENDATIONS ..................................................................... 26 4.5.1. Technical recommendations based on test validation and test-site visits ..... 26 4.5.2. Business Case recommendations based on the identification of Business Case Elements..................................................................................................................... 26 4.5.3. Implementation and general recommendations for the E-MERGE system ... 26 4.6. REALISATION OF PROTOTYPES......................................................................... 26 4.7. DEMONSTRATED APPLICATIONS.............................................................................. 28 4.8. OVERALL TECHNICAL AND ECONOMICAL ASSESSMENT........................................... 29 4.8.1. Technical evaluation of applications............................................................. 29 4.8.2. Economical evaluation of applications.......................................................... 31 4.8.3. Fulfilment of project objectives ..................................................................... 37 4.9. LIAISON AND DISSEMINATION.......................................................................... 39 4.9.1. Articles produced, workshops prepared and conference attended: .............. 39 4.10. DELIVERABLES................................................................................................ 46 4.11. PROJECT MANAGEMENT AND CO-ORDINATION ASPECTS ........................ 47 4.11.1. Quality Manual .............................................................................................. 48 4.11.2. Main problem encountered............................................................................ 48 June 2004 Page i Version 1.0 © E-MERGE consortium IST-2001-34061 – E-MERGE D1.2 Final Report 5. OVERALL CONCLUSION........................................................................................ 49 6. PROJECT DATA AND CONTACT DETAILS ....................................................... 52 APPENDIX A – COVER PAGES FROM ALL DELIVERABLES................................ 54 APPENDIX B – INFORMATION DISSEMINATION MATERIAL ................................ 55 NEWSLETTERS .................................................................................................................... 55 BROCHURES ........................................................................................................................ 57 POSTERS.............................................................................................................................. 61 PHOTOS............................................................................................................................... 63 June 2004 Page ii Version 1.0 © E-MERGE consortium IST-2001-34061 – E-MERGE D1.2 Final Report List of Figures Figure 1 E-MERGE Block Scheme............................................................................................9 Figure 2 Validation approach taken by E-MERGE.................................................................18 Figure 3 The six test-sites ........................................................................................................19 Figure 4 The interface overview between different in-vehicle systems and PSAP systems.....22 Figure 5 The interface overview between the PSAP and the Service Provider.......................23 Figure 6 Message flowchart ....................................................................................................24 Figure 7 CRF Figure 8 Volvo ........................................................................................27 Figure 9 SEAT Figure 10 Opel.....................................................................................28 Figure 11 Project Work page structure...................................................................................48 June 2004 Page iii Version 1.0 © E-MERGE consortium IST-2001-34061 – E-MERGE D1.2 Final Report List of Tables Table 1 E-MERGE participants and their role........................................................................14 Table 2 Overview of E-MERGE work packages......................................................................16 Table 3 First and second level assessment objectives .............................................................17 Table 4 Validation methods used in E-MERGE ......................................................................18 Table 5 Gamma testing for the six test-sites............................................................................20 Table 6 Scenarios and test scenarios.......................................................................................30 Table 7 Overview of the technical assessment.........................................................................30 Table 8 Costs and Benefits per stakeholder.............................................................................37 Table 9 E-MERGE objectives and fulfilments .........................................................................37 Table 10 E-MERGE objectives, impacts and their fulfilment..................................................38 Table 11 E-MERGE workshops, conferences and meetings....................................................44 Table 12 E-MERGE Publications............................................................................................46
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