Corporate Responsibility Report 2009 Summary Chief Executive’S Introduction Governance People and Community and People Customers
Corporate Responsibility Report 2009 Summary Chief Executive’s introduction Governance People and community Customers I believe corporate responsibility is good for business and it is good for Reed Elsevier. It means employing the highest ethical standards in everything we do and helping society by using our unique expertise to progress science and improve global health, advance the rule of law and prevent crime, and broaden access to information. Health and safety Corporate responsibility involves providing our customers with exceptional service and leading information and tools that enable them to make critical decisions, enhance productivity, and improve outcomes. It also means treating our employees fairly and inspiring them to reach their full potential, while making a significant contribution to the communities where we live and work. It requires us to further best practice in our supply chain, and limit our impact on the environment, while spurring knowledge and debate through Supply chain our environmental publications and expertise. In the pages that follow, you can find our 2009 corporate responsibility objectives, our performance against them, and future plans. We highlight progress, such as reaching our goal to train 80% of staff in our Code of Ethics and Business Conduct and indicate where we must take greater action, like reducing energy consumption at our data centres. The report details our emphasis on stakeholder engagement, our aim to lead by example, and our Environment support for initiatives that advance good corporate behaviour like the UN Global Compact with its ten core principles in human rights, labour, the environment, and anti-bribery. Despite challenging economic conditions in our markets, our commitment to corporate responsibility has not waned.
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