3

05 Getting started 15 The TalkTalk Player What’s 16 Using the TalkTalk Player 06 Your remote control 18 Renting films and programmes 07 Browse the main features inside? and adding Boosts 19 Your TalkTalk PIN 08 YouView 08 Browse programmes in the 20 FAQs YouView Guide 21 Manage your YouView settings 10 Browse and search On demand libraries 25 Quick connection guide 11 Pause, rewind, fast forward 12 Record 13 Set a reminder 14 Parental controls - the YouView PIN 4 5

Switch on Getting started Just press on your remote control Access the YouView Guide As a TalkTalk Plus customer you are one of the fi rst Press Guide to access 74 Freeview channels to experience our new TV service with your free Catch-up on TV from the last 7 days YouView box. Go backwards and forwards in the YouView Guide by pressing the buttons. To jump a day at a time press We’ve put this guide together to give you an introduction to the service. Our most popular tips Pause a programme you are watching Press are outlined here and explained in more detail throughout the guide. Record Freeview channels Press Guide , select the programme you want to record and press R

exit out of the YouView Guide Press Close Getting help Access the main YouView menu Press to access the YouView Guide, On demand and the We have a wealth of information online to help you TalkTalk Player answer any questions you may have. Access your exclusive entertainment library Press the button on your remote to instantly access Simply visit talktalk.co.uk/tvhelp thousands of free shows in the TalkTalk Player If you prefer you can call us for free on 0870 444 1820. Go back to the previous screen Press Back AV

123 @ abc def 4 5 6 ghi jkl mno 789 pqrs tuv wxyz

Sub 0 Del AD 6 __

Info Guide To turn on your YouView box Control your TV with your remote Your remote AV Number buttons to enter channel numbers or select + + Alphabet buttons 123 You can program the remote control for @ abc def menu options Vol. ch.AV Use to search for On your YouView12 box3 to control the power, demand programmes 4 5 6 OK @ abc def or films by title in the ghi jkl mno volume4 and5 mute6 on your TV. Just follow YouView main menu ghi jkl mno 789 Vol. ch. – – Sub/Del pqrs tuv wxyz these simple78 steps;9 AD pqrs tuv wxyz turns subtitles on/off and Sub 0 turns audio description on/off Del __ AD Mute Back Sub Close 0 deletes recordings in MyView On yourDel remote__ AD press: Info TalkTalk Get Info on a programme Search untilTextInfo R flashesGuide green 3 times and Info Guide quickest way to access the TalkTalk Player remains lit Colour buttons The YouView Guide short cuts to features + + access 74 Freeview channels Vol. ch. listed on screen Press and hold down the number + + Channel Up Vol. ch. button thatOK corresponds with your TV Volume Up OK Arrow keys Vol. ch. OK – – to navigate through the menus Help manufacturerZoom Pg Pg from the list below Channel Down Volume Down Mute Back Close Vol. ch. – – Back Digit top 10 brands jump back to a previous page/step Search Text R Mute 1 Grundig 2 JVC Mute Back Close Close a screen Y button opens the YouView main menu Record Freeview channels 3 LG 4 Panasonic Search Text R

AV 5 Philips 6 Samsung Search Text Help Zoom Pg Pg 123 Play, Rewind, Fast forward @ 7 abcSharpdef 8 Sony 4 5 6 ghi 9 Thomsonjkl mno 0 Toshiba Skip, Pause, Stop 789 pqrs tuv wxyz Page Up Release the number button when your Help Help Zoom Pg Pg Sub 0 Del TV__ hasAD turned off - probably instantly. Zoom Page Down Info willGuide flash twice to confirm the setting.

+ + Vol. ch.

OK

Vol. ch. – –

Mute Back Close

Search Text R

Help Zoom Pg Pg 7 Browse the main features You can access all 74 Freeview channels as well as thousands of fi lms and shows to watch when it suits you in the On demand libraries. And, as a TalkTalk The YouView Guide On demand Libraries customer you will have exclusive access The YouView Guide is your electronic TV and Radio Instantly access thousands of shows, box sets and listings and is where you’ll be able to access 74 fi lms from across the Players such as BBC iPlayer, to the TalkTalk Player. Freeview channels all available for you to record, ITV Player, 4oD, Demand 5 and your exclusive pause and rewind. You can catch up with many TalkTalk Player all ready to watch on your TV. programmes you may have missed in the past 7 days.

The TalkTalk Player Flexible Sky Sports and Sky Movies Boosts This Player is exclusively for TalkTalk customers with unlimited access to 5 inclusive channels, (ABC TV There is a huge selection of entertainment in the On Demand, Warner TV, Sony Entertainment TV, TalkTalk Player but we also have a great selection Scamp & Sony Retro TV) the best US & UK shows of Boosts that include Sky Sports or Sky Movies and box sets. and even have ones that include both together - all available on a one month minimum commitment. 8 YouView Never miss great TV again See what’s available in Browse programmes the YouView Guide in the YouView Guide

The YouView Guide is your electronic TV guide for 74 Freeview channels ON YOUR ReMOTe and a huge number of radio stations. Here you can see what’s on now as PReSS: well as what’s coming in the next week and catch up with the programmes you have missed over the past 7 days. Guide To bring up the YouView Guide

To go straight to what’s on now

To move up and down by channel

To skip through what’s listed Pg Pg a page at a time

OK To select something to watch

Close To exit out of the YouView Guide YouView 9 Never miss Catch-up Channel hop Find out more about a great TV again programme If you’ve missed something that was on last Channel hop while watching Freeview channels night or last week, it may be waiting for you in the in the Mini Guide. To find out more about a programme, such as YouView Guide ready for you to watch when you what it’s about and the release date. want. on your on your on your remote remote remote PRESS: PRESS: PRESS:

To access the Mini Guide while watching Guide To bring up the YouView Guide OK Guide To bring up the YouView Guide a programme on a Freeview channel

To browse channels To catch-up on TV from the past 7 Scroll across to a programme and programmes days. Any programmes highlighted in white with a next to it can be This button brings up information watched straight away. OK To watch Info about the programme and tells you if it’s suitable for children to watch OR To jump backwards or fowards a You can also type in the channel and if subtitles are available. It will day at a time 1 number on the keypad on your also give you the option to watch remote control a programme now, record it, set a OR reminder, watch in HD or find more episodes if available + ch. To skip through channels ch. – 10 YouView Never miss great TV again Accessing the On demand Browse and libraries search programmes

on your On demand remote PRESS: Choose from a great selection of On demand TV programmes, films and

music videos all ready to watch on your TV across a number of Players To get to the main menu including BBC iPlayer, ITV Player, 4oD, Demand 5 and many more. Each

Player is easy to find and packed with entertainment. Amongst these is Scroll across to On demand the TalkTalk Player which will give you exclusive access to over 1,000 shows, box sets and films, as well as a great selection of Boosts including To bring up all of the players Sky Sports, Sky Movies or both that you will need a minimum broadband OK speed of 5 Mbps to watch. Scroll up, down or across to a Player

To open a Player and bring up OK the entertainment listings

Scroll across to categories including A-Z Listing and Most Popular

OK To bring up a list of programmes

To watch something OK YouView 11 Never miss Browse by type of content Search Pause, rewind, fast forward great TV again Lets you browse all of the entertainment across Search through the On demand libraries for your While watching a programme on one of the 74 the Players by categories such as Romantic Films favourite films and shows. Freeview channels. or Kids TV. on your on your on your remote remote remote PRESS: PRESS: PRESS:

Search To get to the main menu To bring up the search bar To pause what you’re watching

OR To continue watching the Scroll across to On demand To go to the main menu programme from where you left off

To rewind and fast forward OK To bring up all of the Players Scroll across to Search

To increase the speed that you Scroll through the genres until you Press the letter keys to type out rewind or fast forward keep pressing find the one you want such as Films, OK words like texting. As you type to get to the speed you want TV and Radio a list of suggested programmes will appear based on the letters To continue watching To access sub genres such as you key in, e.g. if you type “EAST” comedy or romance then “Eastenders” will appear as a suggestion

OK To go to programmes To scroll through the episodes

OK To watch something 12 YouView Never miss great TV again Record TV shows on Record liveTV Record films, shows or entire series from the Freeview channels Freeview channels.

Record one-off shows or whole series at the touch of a button. on your remote All of the TV shows and films that you’ve chosen to record from PRESS: any of the 74 Freeview channels will be stored in MyView.

Guide To access the YouView Guide You can record two programmes at the same time and still watch

something that’s showing in catch-up, On demand or that you’ve Select the show you previously recorded. want to record

R To record

OR

Select a show

To access show information Info

Select Set Recording YouView 13 Never miss Set a reminder Find your recordings Protect your favourite great TV again recordings You can set a reminder in the YouView Guide to Everything you’ve recorded will be stored in the alert you when your favourite shows are about same place. There may be shows and films you want to keep to start. and watch over again. on your on your on your remote remote remote PRESS: PRESS: PRESS:

Guide To access the YouView Guide To access the main menu To access the main menu

Find the show you want to Scroll across to MyView Scroll across to MyView set a reminder for

When a reminder has been set,

will appear. When the show OK OK OK is about to start, a reminder will appear on your TV screen Scroll up or down to find a show Jump up to list of shows

To lock a show. This protects it from To move between pages Auto-Delete, which automatically deletes your recordings, starting with the oldest first, when there is For more information on the shows no more space to record new Info you’ve recorded programmes

To unlock a show that was locked To watch 14 YouView Never miss Your YouView PIN - protect children great TV again Parental from seeing anything inappropriate Your YouView box comes with a YouView PIN (1234) already set. We recommend you change this to make it more secure. You may want to make it the same as your controls TalkTalk PIN which is used to rent films and shows in the TalkTalk Player and buy Boosts, so you’ve got less things to remember.

To hide adult content so it can’t be seen To change your YouView PIN in On demand. Here at TalkTalk we take safety very on your on your seriously and understand that you remote remote PRESS: PRESS: can’t always be in the room to monitor what your children are watching. With Parental Controls To go to the main menu To go to the main menu you can choose what programmes are restricted, with peace of mind Scroll across to Settings Scroll across to Settings that any unsuitable programmes Select Parental Controls and follow Select Parental Controls are PIN protected. OK the instructions on the screen OK

Select Restrict Adult On Demand category Use your YouView PIN to protect children by limiting access to what they can see by age rating. This is different to your TalkTalk PIN which is used to rent films and shows and buy Boosts in the TalkTalk Player.

16 TalkTalk Player Accessing the TalkTalk Player The TalkTalk Player for the first time Your exclusive entertainment You’ll need your TalkTalk PIN which you’ll find in library The TalkTalk Player is exclusively for our customers and is where you’ll have your Welcome Pack or online in My Account. unlimited access to our TV Gift giving you over a thousand inclusive shows

and box sets from the US and the UK. on your remote You can also add monthly Boosts including Entertainment Boost, Kids Boost PRESS: and Music Boost as well as Sky Sports and Sky Movies to your package. They are really easy to add and remove so you only pay for the content you To access the TalkTalk Player

want, you’ll just need a minimum broadband speed of 5 Mbps to watch these. Enter your TalkTalk PIN and follow the on-screen instructions You can watch On demand channels in the TalkTalk Player at anytime - these

have a next to them. You’ll only be able to watch live premium channels After you’ve registered such as Sky 1, Sky Living, Discovery, FX, Gold, Watch or MTV when the programme is scheduled to run and you can’t currently pause, rewind, To access the TalkTalk Player record or store these in MyView. OR To open the main YouView menu

Scroll across to

OK

OR

Scroll across to On demand to see all the players TalkTalk 17 Browse by type of content Channel hop Pause, rewind and fast forward Player When you are in the TalkTalk Player you will see all There are lots of ways to discover what else is on While watching a film or show in the TalkTalk Player Your exclusive of the entertainment like Kids, Factual, Film and while you are watching something in the TalkTalk entertainment Sport across the top of the screen. Underneath Player. library there will be highlights. on your on your on your remote remote remote PRESS: PRESS: PRESS:

To bring up the Mini Guide while you To access the TalkTalk Player are watching a programme in the To pause what you’re watching TalkTalk Player Scroll across to a genre like Kids, To continue watching the Sports, Film Scroll through channels programme from where you left off

Jump down to programmes To rewind and fast forward To see what’s on

To choose a different amount of Scroll through the programmes OK To watch time to jump forwards or backwards

OK to bring up all of the episodes

Scroll up or down to find something to watch

OK 18 TalkTalk Player Renting films and shows and Your exclusive entertainment library adding Boosts

You can rent shows in the TalkTalk Player on a one-off basis or choose one of our great value TV Boosts for a flexible way to personalise your package. Paying to watch a film or TV show is simple and secure. You can rest assured that there won’t be any surprises as anything that you’ve paid to watch will be clearly shown on your bill. What’s more, you will always be asked to confirm your purchases using the TalkTalk PIN so nothing can be bought by mistake. TalkTalk 19 Your TalkTalk PIN Renting films and shows TV Boosts Player All you need to rent films or shows or buy Boosts We have a wonderful selection of great value film, Your exclusive is your unique TalkTalk PIN which you’ll find online sports and entertainment Boosts that you can entertainment in My Account talktalk.co.uk/myaccount or in your Select the show you want to watch add for a minimum of a month to start and remove library Welcome Pack. It provides you with a simple and anytime after that. Which means you can pick and secure way of purchasing entertainment in the You’ll be taken to the payment screen where you’ll choose to just get the channels you want and you TalkTalk Player. For extra security if you forget your see what options are available, for example you won’t have to commit to lengthy subscriptions for PIN or want to change it you can do this easily by can purchase a show on a one-off basis or you may things that you won’t watch. logging into My Account prefer to add it to your subscription as a Boost and pay monthly. The quickest way to add a Boost is through the TalkTalk Player - just press on your remote You will be told how long you can keep a film for to go into the Player. This is where you’ll be able to when you rent it, but it will usually be for between add Boosts instantly and they’ll be active on your 24-48 hours. You can watch it as many times as account straightaway - this is ideal for watching the you like over this period. latest movies or sports. OR The price is shown onscreen and you’ll only be Add or remove Boosts online at charged when you enter your TalkTalk PIN. talktalk.co.uk/myaccount where you’ll also be able to see a list of all the Boosts available. If you add Boosts through My Account they can take up Enter your TalkTalk PIN when prompted. to 24 hours before they become active.

As soon as you enter your TalkTalk PIN the film or show will start and you will see the charge on your next bill. 20

4. I want to record more than one programme 8. An error message has appeared on the screen FAQ’s You can watch one programme while recording Make a note of the error code and follow the onscreen another. You can also record two programmes at the instructions. Most issues can be fixed by switching same time and still watch another one that’s showing your YouView box and broadband router off and on on catch-up, On demand or that you’ve stored in again. If you are still having problems MyView. Live premium channels like SKY Movies, SKY visit talktalk.co.uk/tvhelp Sports and ESPN currently can’t be recorded in the TalkTalk Player. 9. There is a problem with my picture quality 1. Why do I need 2 different PIN numbers? Your entertainment is delivered through your TV The TalkTalk PIN and YouView PIN are used for 5. Is everything available for free? aerial and your broadband connection. If you are different reasons. The YouView PIN is set by default There is a huge selection of free entertainment experiencing problems you may need to re-tune your to 1234 and is used to confirm age restricted available in the YouView Guide and through the live digital channels, you can find out how on page programming you have set up as part of your Parental TalkTalk Player. But if you’re still stuck for something 21 of this guide. If you are experiencing problems Controls. If it’s easier you can change your YouView to watch you can pay for programmes. Alternatively watching On demand TV try switching your YouView PIN to the same number as your TalkTalk PIN. The you can customise your package with our flexible TV box and broadband router off and on again. If this TalkTalk PIN is used to confirm any payments you Boosts. These have a minimum commitment of one doesn’t fix the problem visittalktalk.co.uk/tvhelp make in the TalkTalk Player. month so you won’t be tied into lengthy contracts as you can easily remove them any time after the first 10. I don’t want untidy cables running round 2. I’ve forgotten my YouView PIN month at talktalk.co.uk/myaccount my house If you did not set a PIN number during setup, the You will need a cable connecting your YouView box default PIN is 1234. If you can’t remember your PIN, 6. How long can I keep a film for once I’ve rented it? and broadband router so that you can access On you can reset it by answering your security question. Paid for entertainment is available for different demand libraries like BBC iPlayer and the TalkTalk Go to Settings > Parental Controls > Change PIN lengths of time – usually between 24 and 48 hours. Player. The problem of messy cables can be solved and enter the answer to your security question. If You’ll be told how long something is available for with a Powerline Adapter. It will create a connection you can’t remember your PIN number and security before you rent it and will only be charged for this between your YouView box and your router through question you will have to reset the box. (Note: amount, regardless of how many times you watch it. one electrical socket and is particularly useful if your Resetting your YouView box will delete all your TV and router are in separate rooms. If you have preferences and recordings). To reset your box, 7. My YouView box takes a while to start up arranged a BrightSparks TV engineer installation you press on your remote control and go to Settings By default the Eco mode on your YouView box is set can purchase one from them when they visit. >Device Management > Reset YouView Box. Once you to high as this is the most energy efficient mode. By reset the box, you will need to go through the set up changing this setting to low your YouView box will only 11. Is it possible to watch YouView through more process again and create a new PIN number. go onto active standby. This is less energy efficient than one TV? but the start up time from standby will be greatly Connecting your YouView box to more than one TV 3. I’ve forgotten my TalkTalk PIN? reduced. You can do this by pressing to access will reduce the quality of the service that you receive, Your TalkTalk PIN is printed inside your Welcome the YouView main menu, scrolling across to Settings so we would advise that you don’t currently do this. Pack. If you have mislaid your Welcome Pack you can and selecting Eco Mode. view and change your PIN online at talktalk.co.uk/myaccount 21 Manage your YouView settings You can change any of your YouView settings at any time to personalise your TV experience. To access any of the options covered in this section, press and select Settings, then use the to move backwards and forwards through the menu options.

Changing Languages Re-tuning Synchronise sound and picture The default language is English. If you would prefer Occasionally, you may need to re-tune your live Connecting your YouView box to speakers or a to hear a programme in a different language, you can digital TV channels. For example, you may have surround sound system may cause syncing issues. change your language settings. moved house or you could be experiencing If this happens, you will need to adjust the audio problems with your reception. delay.

on your on your on your remote remote remote PRESS: PRESS: PRESS:

To get to the main menu Make sure your aerial is connected To get to the main menu

Go to Settings select Languages to change your audio or subtitle To get to the main menu Scroll across to Settings languages

Go to Settings and select TV OK Select TV Signal and Quality Signal and Quality

Select Re-tune Channels to begin Select Synchronise Picture OK the re-tune and Sound

Use the left or right arrow keys to select the correct audio delay 22

System information Secondary DNS Server yourself. (If you don’t have this Eco mode Use this option to manage the energy information, please go to talktalk.co.uk/tvhelp) settings for your YouView box. By default, this is set to Device information This option tells you the HIGH, the most energy efficient mode. manufacturer, model and serial number of your Device Management YouView box. By changing this setting to low your YouView box Auto delete recordings By default, your YouView will only go to active standby which is less energy Software version This option tells you which box is set to delete old recordings automatically when efficient but will ensure the start up time from versions of software you currently have installed. This the hard disk runs out of space. However, to prevent standby is greatly reduced. will change from time to time as YouView updates this, use the arrow keys to select ON or OFF. software on your behalf. RF loop through Use this option to enable the Software update YouView will automatically update Antenna Out connection on your YouView box. Number of channels This tells you how many your software. You can use this setting to check for By default, this is set to OFF. channels you have tuned. Check here if you think you updates manually. have missing channels. Update On demand players Checking for updates TV signal quality If you’re having reception to On demand players is performed automatically. problems, you can check the quality and strength However, you can check for updates yourself by of the channel you’re watching. In Settings, use the pressing CHECK NOW. arrow key to scroll right to the TV Signal & Quality option, then press OK. Reset your YouView box Use this option if you want to reset your YouView box and restore it to its factory Network connection status If you are using a settings. However, this will also reset your PIN, any broadband router, this setting will show you the status preferences you have set, delete your postcode and of your connection. It will also give you information all your current and future recordings and reminders. about that connection, such as the IP address. You can change this information in Network and Internet Warning Resetting your YouView box will settings. delete all of your recordings and cancel any reminders that you’ve set. Network and Internet Automatic standby time This option controls when Access this section if you want to check your Wired or if your YouView box should go into standby mode. Connection settings are set to “Automatic” and By default, it will go into standby after 3 hours if you your YouView box will detect your settings. This have not interacted with it. option is the default setting and is considered to be

appropriate for most users. Change default settings: Press OK on Automatic Standby Time and use the arrow keys to select However, if you prefer, you can change this setting to 2, 3, or 4 hours. ‘Manual’. You can then enter the IP address, Subnet Mask, Default Gateway, Primary DNS Server and 23 Troubleshooting

1. Setting up a) Press the button on your remote control, go to d) Have there been any recent changes in or outside Settings >Network & Internet > Wired Connection and your home? For example, have you placed any electrical When you switch your YouView box on for the first select Automatic. This should enter your broadband appliances near the YouView box? Is there any building time, you’ll need to run through the setup wizard to settings for you automatically. If this does not happen, work taking place or has there been any extreme tune the TV channels available to you. If the setup restart your router and try again. If you need to enter weather? These can sometimes cause electrical wizard doesn’t start, freezes or the ‘All Done’ screen values manually, select Manual. interference with your equipment. Try moving any is not displayed at the end, try the following steps to electrical appliances away from your YouView box to resolve this: b) If you did not accept the Terms of Use at the end see if this helps. of the setup wizard, you will not be able to use the On a) Check the power cable is connected securely to your demand or Search features. To change this, press e) You may need to contact an aerial engineer if the YouView box and power is switched on at the wall. on your remote control and go to Settings > Your Info problem persists as the quality of your home aerial & Legal > Terms of Use. Select Accept then press OK. may not be sufficient. You can find more details about b) Check your TV is ON and not in standby. The On demand and Search features should now be this at youview.com available to you. c) Press INPUT or SOURCE on your TV remote control 3. Poor picture - On demand and check your TV display reflects the input YouView 2. Poor picture - Freeview channels is connected to (e.g. HDMI). If you experience buffering, jittery or frozen picture If your picture is pixelated or breaking up: This is likely whilst watching On demand or Catch Up, try the d) If the setup wizard has frozen, check your aerial to be a problem with the signal reaching your YouView following: cable between your TV and YouView box and also box. Try the following aerial signal steps to resolve this: your ethernet cable between your box and router are a) Check to see if there are any other devices connected connected correctly and securely. If not, a) Check all your cables are connected correctly to the internet e.g. laptops or games consoles. These re-connect any loose cables. If you have used and securely. In particular, check your aerial cable’s can slow your broadband speed, especially during powerline adapters, check these cables too. connection to the wall socket and your YouView box. peak periods. Disconnecting or reducing usage of these devices may resolve this issue. e) Restart your YouView box. Switch OFF the power b) Restart your YouView box. Switch OFF the power supply to the box and then switch it back ON. Press to the box and then switch it back ON again. Press the b) Check that all your cable connections, in particular the power button on the front of the box. power button on the front of the box. the ethernet connection from your YouView box to The setup wizard should restart. your router or powerline adapters, are connected c) If restarting your box didn’t fix the issue, try a correctly and securely. If not, re-connect any loose If the setup wizard has finished but your YouView box channel re-tune. Using your remote control, press the cables, restart your router and turn the power off and did not connect to your broadband, try the following YouView button, go to Settings > TV Signal & Quality > then on to reset powerline adapters. steps to resolve this: Re-tune Channels. 24

c) If the problems persists, you may need to contact 5. Unable to record your broadband provider or an engineer. For more The most likely reason for this is a full hard disk. To details, visit talktalk.co.uk/tvhelp free up space for new recordings, you’ll need to delete some of your old ones. To do this, press 4. Sound problems: no sound on your remote control, select MyView, then select the recordings you want to delete, and press Sub If you can’t hear anything while watching TV or during Del a recording playback, try the following: Warning Resetting your YouView box will a) Check whether the mute or volume control button delete all of your recordings and cancel any on your TV and / or YouView remote control have reminders that you’ve set. been accidentally pressed.

b) Check all your HDMI / SCART cables are connected securely. Waste Electrical & Electronic Equipment c) If connected to a surround sound system, check that the system is ON and cables are connected Each year in the UK we throw away over 1.2 million correctly and securely. tonnes of electrical and electronic waste (WEEE). Over 75% of this waste finishes up in landfill, where Syncing between picture and sound If you have lead and other toxins can cause soil and water connected your YouView box to a surround sound contamination. This can have a harmful effect on system, you can adjust the synchronisation between natural habitat, wildlife and also human health. the sound and picture manually. To do this, press on your remote control and go to Settings > TV Signal Many of the electrical items that we throw away & Quality > Synchronise Picture & Sound, then select can be recycled and re-used. Recycling helps to the appropriate value. save natural finite resources and also reduces the environmental and health risks. EU and UK regulations require us to collect as much WEEE as possible for treatment, recovery/re-use and environmentally sound disposal.

You can play an important part by ensuring that your TalkTalk equipment is recycled or given to a take-back scheme… not just thrown away. Please visit talktalk.co.uk/weeereturns for details of the TalkTalk take-back scheme. 25 Quick connection

If you need to move things around in your home, simply disconnect your YouView box and follow the instructions to get set up easily.

• Connect the TV aerial to your YouView box and aerial socket.

• Connect the yellow ethernet cable to your YouView box and router.

• Connect the HDMI cable or SCART cable to your YouView box and TV.

• Plug your YouView box into the power supply.

• Turn on the router, wait 30 seconds for the lights to turn solid green.

• Turn on your YouView box and TV and you’re ready to watch. 26 Your personal checklist

Your YouView PIN For setting parental controls

Your TalkTalk PIN For renting films and shows and adding Boosts in the TalkTalk Player

Your My Account username

Your My Account password

Your wireless key and password 27 Notes