About the Authors About the Authors
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Part 4_r1_data 3/29/11 12:24 AM Page 397 About the Authors About the Authors César Alierta Jonathan B. Baker César Alierta is Executive Chairman and Chief Executive Jonathan B. Baker is the Chief Economist of the US Officer of Telefónica. He has been Chairman of Telefónica Federal Communications Commission and Professor of since July 2000, and is a member of the Boards of Law at American University’s Washington College of Directors of China Unicom and Telecom Italia. Since Law. From 1995 to 1998, Professor Baker served as September 2010, he has been an independent Board the Director of the Bureau of Economics at the Federal member, Chairman of the Remuneration Committee and Trade Commission. Previously, he worked as a Senior a member of the Nominations Committee of the Board of Economist at the President’s Council of Economic Directors of International Consolidated Airlines Group, the Advisers and as a Special Assistant to the Deputy company resulting from the merger of Iberia and British Assistant Attorney General for Economics in the Antitrust Airways. Between 1970 and 1985, he was General Division of the Department of Justice. He also was an Manager of the Capital Markets division at Banco Urquijo Assistant Professor at Dartmouth’s Amos Tuck School in Madrid. Subsequently, he was the Chairman and of Business Administration, an Attorney Advisor to the Founder of Beta Capital. He has also been a member of Acting Chairman of the Federal Trade Commission, and the Board of Directors and Standing Committee of the an antitrust lawyer in private practice. Professor Baker Madrid Stock Exchange. In 1996 he became Chairman of has published widely in the fields of antitrust law and Tabacalera, S.A., where he gave his support and backing policy and industrial organization economics. He is the to the cross-border merger with the French company co-author of an antitrust casebook, a past Editorial Chair Seita. The result of this merger was Altadis, where he of the Antitrust Law Journal, and a past member of the served as Chairman until July when he was appointed Council of the American Bar Association’s Section of 397 Chairman of Telefónica. He has been a member of the Antitrust Law. Professor Baker holds a JD from Harvard Telefónica Board of Directors since 1997. Among his lat- and a PhD in Economics from Stanford University. est awards, in June 2010, Mr Alierta received the Americas Society Gold Medal in recognition of his impor- Scott C. Beardsley tant contribution to the growth and development of Latin Scott C. Beardsley is a Director at McKinsey & America. Five years earlier he received the Global Spanish Company’s Brussels Office. Since joining the firm in Entrepreneur award from the Spanish/US Chamber of 1989, he has been particularly active in helping clients Commerce. Mr Alierta holds a degree in Law from the around the world on a range of strategy, regulation, University of Zaragoza (in Spain) and earned an MBA at stakeholder management, business in society, and Columbia University. performance transformation topics in the telecommu- nications, technology, and media sectors. He is a Mark O. Badger global leader of McKinsey’s Telecommunications Practice, Mark O. Badger is an e-government specialist within and heads McKinsey’s Strategy Practice in Europe, the YESSER’s Center of Excellence for Research and Middle East, and Africa. He has recently been leading a Development (CERD in Saudi Arabia). He has 30 years of variety of internal research initiatives on such topics as experience in information technology management, inno- managing the external environment through regulatory vation, and research within both government and private strategy and business in society, stakeholder and reputa- sectors. These efforts include: e-government strategies, tion management, strategic management, telecommuni- human capacity building, oversight of e-government cations transformation and performance improvement, implementations, and advising government leaders in next-generation telecommunications regulation, and India, China, Mexico, Canada, and Saudi Arabia. He has broadband. He is currently a leader of the McKinsey served as a state CIO in the United States and is a Technology Institute’s special initiative to assess the Smithsonian Technology Laureate for early implementa- leading technology trends that will impact business. He tion of government e-services within the United States. has published editorials in the Wall Street Journal and Dr Badger was a principal contributor to the Nobel Public the Financial Times, and articles in the McKinsey Services Summits, Nobel Peace Prize, where global lead- Quarterly and related publications on a variety of telecom- ers in e-government meet and define effective strategies munications, broadband, media, and strategy topics. He for future e-government goals. His book, The Connected has also recently co-authored part of four books related Republic, outlines what citizens expect from leaders and to regulatory strategy, ICT, and networked readiness. how technologies are expected to improve the value of Prior to joining McKinsey, Mr Beardsley was employed government. He formerly directed the Internet Business as Editor and Marketing Manager at the Massachusetts Solutions Consulting Group (Cisco Systems) public sector Institute of Technology (MIT) Sloan Management Review. in Asia-Pacific and Americas. He has an extensive track Additionally, he worked in the strategic sales and product record in implementing rural communications networks marketing functions for Advanced Micro Devices and and is a leader in content development for higher educa- Analog Devices of the semiconductor industry. Mr tion in social-political studies. Dr Badger holds a PhD from Beardsley is President of the Board of Directors of the Cambridge University. American Chamber of Commerce in Belgium. He was The Global Information Technology Report 2010–2011 © 2011 World Economic Forum Part 4_r1_data 3/29/11 12:24 AM Page 398 a Henry S. Dupont III Scholar (highest honors) for out- Soumitra Dutta standing academic performance at the MIT Sloan School Soumitra Dutta is the Roland Berger Chaired Professor of Management, where he graduated with an MBA in of Business and Technology and the Founder and Faculty Corporate Strategy and Marketing. He holds a Bachelor Director of INSEAD, eLab, the business school’s center About the Authors of Science in Electrical Engineering magna cum laude of excellence in teaching and research on the digital from Tufts University. economy. His current research is on technology strategy and innovation at both corporate and national policy lev- Neil Blakesley els. His latest co-authored books are Throwing Sheep in Neil Blakesley is Vice President of Marketing at BT Global the Boardroom (Wiley, 2008) and Innovating at the Top Services. His nine-year career at BT has included roles as (Palgrave, 2009). Professor Dutta is actively involved in Vice President of Marketing for BT Global Services UK policy development at national and European levels. He and Head of Strategy & Marketing for BT International. has taught in and consulted with international corporations Since moving to BT Global Services, Mr Blakesley has across the world. Professor Dutta’s research has been delivered a number of key programs including the design showcased in the international media such as CNN, CNBC, and implementation of its international multichannel sales BBC, and international publications. He is a Fellow of the and marketing architecture, and its first global branding World Economic Forum. He obtained his PhD in Computer and communications campaign—The Digital Networked Science and his MSc in Business Administration from the Economy. Before his move to BT, Mr Blakesley was University of California at Berkeley. a Business Director with SITEL, a global outsourcing business, where he was responsible for the sales and William H. Dutton marketing of multilingual call centers and eCRM solutions William H. Dutton is Director of the Oxford Internet to global corporations. As Head of Marketing for Lombard Institute (OII), Professor of Internet Studies, University Tricity, his was a complete marketing system with prod- of Oxford, and Fellow of Balliol College. Before joining uct and database design, supported by call center and the OII in 2002, he was a Professor in the Annenberg web activity. In addition to his work at BT, Mr Blakesley School for Communication at the University of Southern lectures for the Institute of Direct Marketing on global California, where he was elected President of the Faculty business-to-business marketing and marketing in financial and is now an Emeritus Professor. In the United Kingdom, services. he was a Fulbright Scholar 1986–87, and was National Director of the UK Programme on Information and Roberto Crotti Communication Technologies (PICT) from 1993 to Roberto Crotti is a Junior Quantitative Economist within 1996. In addition to directing the OII, Professor Dutton 398 the Centre for Global Competitiveness and Performance is Principal Investigator of the Oxford e-Social Science at the World Economic Forum. His responsibilities include Project (OeSS) supported by the Economic and Social the computation of a range of indexes as well as data Research Council, and Principal Investigator of the Oxford analysis for various projects and studies. His main areas Internet Surveys (OxIS), a key resource on the use and of expertise are quantitative research, forecasting, impact of the Internet in the United Kingdom that is macroeconomics, and public economics. Prior to joining one component of the World Internet Project, an interna- the Forum, he worked as an Analyst in the private con- tional collaboration comprising over 20 nations. His sulting and forecasting sector. Mr Crotti holds an MA in recent publications on the social aspects of information Economics from Boston University and an undergraduate and communication technologies include Society on the degree in Economics/Economic Policy from Università Line (Oxford University Press, 1999), Transforming Cattolica del Sacro Cuore of Milan (in Italy). Enterprise (MIT Press, 2005), and World Wide Research: Reshaping the Sciences and Humanities (MIT Press, Paul de Sa 2010).