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About the Authors About the Authors Scott C. Beardsley Phillippa Biggs Scott Beardsley is a Director in McKinsey & Company’s Phillippa Biggs is an Economist and qualified accountant. Brussels Office and a member of McKinsey’s global Previously, Ms Biggs worked for UNCTAD and UNIDO, and Board of Directors (Shareholders Council). Since joining as a temporary staff member for six months at the World the firm in 1989, he has been particularly active in Economic Forum. She is Coordinator of the ITU/UNESCO helping clients around the world on a range of strategy, Broadband Commission for Digital Development, where regulation, stakeholder management, business in she researches developments in broadband, VoIP, and society, and performance transformation topics in the 3G markets. She is lead author and editor of a number of telecommunications, technology, and media sectors. reports—including The State of Broadband 2012, ITU’s He is a global leader of McKinsey’s telecommunication Confronting the Crisis reports (www.itu.int/crisis2009), and practice, and has been the leader of McKinsey’s Strategy the Status of VoIP report—and is a contributing author to practice in Europe, the Middle East, and Africa for the ITU’s World Telecommunication Development Report 2010, past several years. He has co-chaired the personnel ITU’s Trends in Telecommunication Reform 2009, and committees that elect and evaluate McKinsey partners ITU/UNCTAD’s World Information Society Reports (www. as well as the committee that elects Directors (Senior itu.int/wisr). Ms Biggs has a degree in Natural Sciences Partners). Currently he leads all the leadership development, from Cambridge University and a Master in Economics for training, and learning programs for McKinsey’s consultants Development from Oxford University (both in the United globally. For the past few years, he has been leading a Kingdom), where she won the University Prize for the variety of internal research initiatives. A frequent author Best Overall Performance in her degree. She also holds and public speaker, he has spoken in a variety of venues Diplomas in Economics and Statistics from the UK Open and authored editorials in the Wall Street Journal and University. the Financial Times as well as numerous articles in the McKinsey Quarterly and related publications on a variety of Beñat Bilbao-Osorio telecommunications, broadband, interactions, and strategy Beñat Bilbao-Osorio is an Associate Director and topics. He has appeared in television broadcasts on the Senior Economist at the Global Competitiveness and subject of broadband, telecommunication competition, Benchmarking Network at the World Economic Forum. and deregulation, and has co-authored part of seven In this capacity, he carries out research on national books related to regulatory strategy, ICTs, and networked competitiveness issues with a special focus on Latin readiness. He has also delivered presentations for the America and Iberia. In addition, he analyzes the role of World Economic Forum at Davos on digital readiness and innovation and information and communication technologies telecommunication sector reform, as well as the future of in fostering competitiveness and is Co-Editor of The Global telecommunication regulation. Prior to joining McKinsey, Mr Information Technology Report. Prior to joining the Forum, Beardsley was employed as Editor and Marketing Manager Dr Bilbao-Osorio worked at the Directorate-General for at the MIT Sloan Management Review. Additionally, he Research and Innovation at the European Commission, worked in the strategic sales and product marketing where he was responsible for the economic analysis of functions for Advanced Micro Devices and Analog Devices European Innovation Policy. Prior to that, he worked at of the semiconductor industry. Mr Beardsley is Chairman the Directorates of Science, Technology and Industry, and of the Board of Directors of the American Chamber of Education of the Organisation for Economic Co-operation Commerce in Belgium and on the Board of Directors of and Development (OECD) on innovation-related topics, St John’s International School in Waterloo, Belgium. He as well as at the International Trade Centre (UNCTAD/ was a Henry S. Dupont III Scholar (highest honors) for WTO) on international trade competitiveness analysis. His outstanding academic performance at the MIT Sloan main research fields are innovation, skills, and economic School of Management, where he graduated with an MBA development, where he has published extensively. Dr in Corporate Strategy and Marketing. He holds a Bachelor Bilbao-Osorio holds a degree in Economics from the of Science in Electrical Engineering magna cum laude from Universidad Comercial de Deusto (Spain), a Master in Tufts University, where he achieved highest honors. European Studies from the Université Catholique de Louvain (Belgium), and a PhD in Economic Geography from the London School of Economic and Political Science (UK). The Global Information Technology Report 2013 | 367 @ 2013 World Economic Forum About the Authors Genna R. Cohen Luis Enriquez Genna R. Cohen is a doctoral student in Health Services Luis Enriquez is a Director in McKinsey & Company’s Organization and Policy at the University of Michigan’s Brussels Office, where he has worked primarily in the School of Public Health. Ms Cohen’s research focuses infrastructure and regulated industries, focusing on on how physicians use health information technology and regulation, operations and pricing in telecommunications how physician practices respond to policy changes. Prior (fixed and mobile businesses), and energy. He co- to attending the University of Michigan, Ms Cohen worked leads McKinsey’s global efforts in regulation, regulatory at the Center for Studying Health System Change in economics, and stakeholder management and has Washington, DC. worked extensively in this area both at McKinsey and prior to joining the firm. In addition, Mr Enriquez has led Soumitra Dutta the firm’s functional knowledge initiatives in emerging Soumitra Dutta is the Anne and Elmer Lindseth Dean and regulatory areas, including regulatory management best Professor of Management at the Samuel Curtis Johnson practices, organizational models, and key tools and Graduate School of Management at Cornell University, capabilities to support regulatory strategy. He co-leads New York. Prior to July 2012, he was the Roland Berger the global infrastructure initiative in telecommunications Chaired Professor of Business and Technology at INSEAD and McKinsey’s regulatory strategy function. He has and the Founding Director of eLab, a center of excellence worked extensively on regulatory and stakeholder in the digital economy. Professor Dutta obtained his PhD in management topics in regulated and unregulated industries Computer Science and his MSc in Business Administration in approximately 60 countries, including security of from the University of California at Berkeley. His current supply, understanding the challenges of the US energy research is on technology strategy and innovation policies liberalization model, the unbundling of network functions, at both corporate and national levels. He has won several the emergence of Voice over IP and Internet access awards for research and pedagogy and is actively involved models, trends in the regulation of fixed telephony, and in strategy and policy consulting. His research has been emerging issues surrounding the regulation of mobile showcased in the global media and he has received several networks and regulatory strategy in an unregulated context. awards, including the Light of India Award ’12 (from the He is currently leading a cross-industry internal task force Times of India media group) and the Global Innovation to gather global lessons in regulatory management and Award ’13 (from INNOVEX in Israel). strategy across industries. He has collaborated with ITU, the World Economic Forum (where he has co-authored a Bahjat El-Darwiche contribution to the Global Information Technology Report Bahjat El-Darwiche is a Partner with Booz & Company since the report’s inception), government panels, and based in Beirut. He specializes in communications, media, regulatory agencies on multiple issues, and has published and technology and has led engagements in the areas perspectives on major topics such as regulatory strategy, of telecommunication-sector strategy development, market dominance remedies, regulation of infrastructure policymaking and regulatory management, digitization, in major newspapers and other publications. Prior to business development and strategic investments, and joining McKinsey, Mr Enriquez worked extensively in corporate management, as well as governance, operating liberalization, company restructuring, and regulation issues models, and restructuring. in Europe, the United States, and Latin America. He assisted the Ministry of Finance of the Czech Republic in developing price regulations to support the privatization of Czech Telecom (then SPT Telecom) in 1994, and taught courses and seminars on issues surrounding liberalization, competition, and interconnection. He worked in the Office of Plans and Policy with the Chief Economist of the Federal Communications Commission during the implementation of the 1996 Telecommunications Act, and has worked with US telecommunications and energy firms on multiple regulatory topics ranging from incremental cost pricing, rate base regulation, and wholesale pricing models to price cap regulation, interconnection, unbundling and collocation, and pricing of
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