Promoting Recovery from Trauma
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PROMOTING RECOVERY FROM TRAUMA Annual Report 2017 2018 Improving THE WELLBEING AND QuaLity OF LIFE FOR INDIVIDuaLS AND communitieS WHO EXPERIENCE trauma Contents Chair’s Report 2 Board of Management 3 Director’s Report 6 Senior Leadership Team 8 About Phoenix Australia 10 Centenary of Anzac Centre 12 Research 16 Policy and Service Development 24 Education and Training 28 Highlight Events 32 Publications, Presentations and Dissemination 36 Our Staff 40 Governance and Management 41 Financial Statement 43 Abbreviations and acronyms 56 Mission Goals To be an international leader – Improve outcomes for the community – Improve outcomes for members of the Defence in building the capability of community individuals, organisations and – Advance scientific knowledge about the nature, the community to understand, development and impact of traumatic stress – Provide leadership and expertise in evidence- prevent and recover from the informed posttraumatic mental health policy, adverse mental health effects of service delivery and practice – Enhance the operational and business capabilities trauma. To be at the forefront of of the organisation world’s best practice in veteran and military mental health. Values – We are passionate about making a real difference to the wellbeing of people impacted by trauma – We operate with integrity in our words and actions – We collaborate with our colleagues and partners to achieve the best possible results – We are responsive to the changing needs of the communities we serve – We strive for excellence Annual Report 2017 / 2018 1 Chair’s Report His Honour Michael Strong I am delighted to be able to report another excellent year – operationally and financially. On the military and veteran front, the Centenary of Anzac Centre was launched in September last year. Our new research clinic in the Melbourne Health precinct in Royal Park is contributing to the work of the Centre. The Practitioner Support Service – the other limb of the Centre – is generating great interest among practitioners and relevant services across the country. Other significant projects for the Departments of Veterans’ Affairs and Defence were completed and new projects begun. The strength and depth of our unique relationship with the Department of Veterans’ Affairs in particular is at the heart of our operations. In past reports I have spoken of the growth in the diversity of our work in the broader community – especially (but by no means exclusively) among first responder agencies. This trend has continued to the point where Phoenix Australia is now sought out to undertake research and provide guidance and training on a scale we could not have imagined a few years ago. This speaks to our growing reputation as a centre of excellence in high risk occupational mental health generally, and posttraumatic mental health in particular. Indeed, our reputation extends beyond our shores as a result of international collaborations and the appointment of our staff to senior international roles. Our Director, Professor David Forbes is Vice-Chair of the International PTSD Guidelines Committee. Our Head of Research, Professor Meaghan O’Donnell is Immediate Past President of the International Society for Traumatic Stress Studies. Our international collaborations extend across the USA, Canada, UK, Europe, Asia and Israel. The growth of our work, and of our reputation, is the result of the skill and dedication of Professor Forbes and his team. It has been a busy and demanding time for our staff. I thank them for their effort and commitment. Financially, we returned a healthy surplus. This is not, of course, our raison d’etre, but the growth of our organisation creates a need to build our reserves to ensure that, in unexpected contingencies, we can meet our obligations. I thank my fellow board members for their enthusiasm and support. Our board meetings are no dull affairs – the quality of our board ensures contributions at the highest level. I again thank directors Greg Ridder and Paul Dolan for their work on the Finance and Risk Committee. As Chair, it is always a great comfort to know that the finances are in good hands. In September 2017 Sir Angus Houston AK AFC graciously agreed to be our national Patron. Recently, David Mann AM joined us as our Ambassador. We are indeed fortunate to have such support. 2 Annual Report 2017 / 2018 Board of Management Chair: His Honour Michael Strong Professor David Forbes Ms Gayle Anderson Mr Paul Dolan Professor Ian Everall Ms Veronica Hancock Professor Malcolm Hopwood Major General Mark Kelly Mr Greg Ridder Air Vice-Marshal Tracy Smart Michael Strong Mr Paul Dolan Michael is a former solicitor, barrister, Prosecutor for the Paul commenced as the Head of Strategy and Operations Queen, judge of the County Court of Victoria, Vice President at Phoenix Australia in May 2018, an executive position on of the Victorian Civil and Administrative Tribunal, Director of the Board of Management. Prior to this executive role, Paul the Office of Police Integrity (Victoria), and a former Australian held a non-executive position on the board and was Chair Criminal Intelligence Commission Examiner. Michael is a of the Finance and Risk committee for four years. Paul is long-serving former director and President of Berry Street, an experienced director across the public and commercial Victoria’s largest independent child and family welfare agency sectors and also runs a business – Tektology – focussed and has served on boards and committees of numerous on health and social systems. His previous roles include other organisations. Michael’s interest in posttraumatic Managing Director for Australia and New Zealand with mental health stems, in part, from the active military service of Lightfoot Solutions, an Applied Analytics and Advisory his forebears. business, as well as Director of System Intelligence and Analytics and then Priority Child and Family Projects with the Professor David Forbes Department of Health and Human Services in Victoria. Prior David is the Director of Phoenix Australia and a clinical to that he was lead Director in Ernst & Young’s Healthcare psychologist with many years’ experience in the assessment Practice in Oceania. Paul has over 18 years’ public sector and treatment of mental health problems following trauma. and management consulting experience in strategy, reform David was the Chair of the Working Party for the inaugural and operational improvement, with a predominant focus on NHMRC-approved Australian Guidelines for the Treatment health and human services. Paul holds a BA (Hons) degree of Acute Stress Disorder and Posttraumatic Stress Disorder in Business and German from the University of Hull, and and is the Vice-Chair of the PTSD Guidelines Committee has also studied International Business at the University of for the International Society for Traumatic Stress Studies. He Innsbruck in Austria. sits on the editorial boards of key international journals and publishes widely in the international literature. Professor Ian Everall Ian was the Cato Chair and Head of the University of Ms Gayle Anderson Melbourne’s Department of Psychiatry until August 2017. He Gayle joined the Department of Veterans’ Affairs (DVA) from is a prominent international psychiatrist and neuropathologist the Department of the Prime Minster and Cabinet in January who trained in the UK. His experience includes directing 2018 and is the First Assistant Secretary, Health & Community a large clinical service and establishing a leading research Services Division within DVA. Gayle has responsibility for training program for psychiatrists at early career stage. Ian health and aged care policy development and program is a member of the Australian Advisory Council for Asia- management for DVA, including in relation to mental and Australia Mental Health and the Advisory Committee for the social health. Gayle has spent the majority of her career Melbourne Neuroscience Institute. working in health policy design and program implementation and commenced her career as an allied health professional. Annual Report 2017 / 2018 3 Ms Veronica Hancock Mr Greg Ridder Veronica is the First Assistant Secretary of the Veterans’ Greg joined the board as director in 2012 and was appointed Services Design Division in the Commonwealth to the role of Chair of the Finance and Risk Committee in May Department of Veterans’ Affairs. Veronica has worked in 2018. Greg is an experienced company director and business the Commonwealth public service for over 30 years and advisor, with a strong commercial background in strategy, prior to joining DVA in 2012 worked for 17 years in the finance, and general management, having previously been Commonwealth health department where she had a variety President of NYSE listed packaging company Owens Illinois’ of policy development and program management roles in Asia Pacific regional operations. Greg’s other board roles are areas such as population health, private health insurance, at Kogan.com Limited, Tibaldi Australasia, Oxfam Australia medical indemnity, and dental. Veronica has degrees in Arts and Oxfam Australia Trading, and he is a mentor at Kilfinan and Law from the University of Adelaide. Australia. Greg is a Graduated Member of the Australian Institute of Company Directors and is a CPA. Professor Malcolm Hopwood Malcolm is the Ramsay Health Care Professor of Psychiatry, Air Vice-Marshal Tracy Smart AM University of Melbourne, based at the Albert Road Clinic in Tracy is the Commander Joint Health and Surgeon General Melbourne.