Complete Report 19th Judicial Circuit - 2006

General Statistics

The User Profile by Regions graph identifies the general location of the visitors to your Web site. The General Statistics table includes statistics on the total activity for this web site during the designated time frame.

General Statistics Date & Time This Report was Generated Monday January 29, 2007 - 10:36:53 Timeframe 01/01/06 00:06:04 - 12/31/06 23:59:14 Number of Hits for Home Page 134,526 Number of Successful Hits for Entire Site 11,124,664 Number of Page Views (Impressions) 1,511,379 Number of Document Views 1,482,190 Number of User Sessions 908,149 User Sessions from United States 86.84% International User Sessions 1.69% User Sessions of Unknown Origin 11.46% Average Number of Hits Per Day 30,478 Average Number of Page Views Per Day 4,140 Average Number of User Sessions Per Day 2,488 Average User Session Length 00:09:06 Number of Unique Users 292,617 Number of Users Who Visited Once 242,321 Number of Users Who Visited More Than Once 50,296

Most Requested Pages

This section identifies the most popular web site pages and how often they were accessed. The average time a user spends viewing a page is also indicated in the table.

Most Requested Pages % of Avg. User Pages Views Total Time Sessions Views Viewed 1 http://19thcircuitcourt.state.il.us/ 134,526 9.07% 97,899 00:01:52 2 http://19thcircuitcourt.state.il.us/search.asp 71,076 4.79% 30,446 00:00:37 3 http://19thcircuitcourt.state.il.us/public_records.htm 40,128 2.7% 34,669 00:02:59 4 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 26,057 1.75% 23,412 00:02:02 5 http://19thcircuitcourt.state.il.us/links/othrlink.htm 25,719 1.73% 21,856 00:02:44 6 http://19thcircuitcourt.state.il.us/faqs/adtprb_f.htm 25,133 1.69% 19,510 00:02:10 7 http://19thcircuitcourt.state.il.us/links/l_code.htm 24,835 1.67% 22,744 00:03:38 8 http://19thcircuitcourt.state.il.us/find_it.htm 24,749 1.66% 22,225 00:00:52 9 http://19thcircuitcourt.state.il.us/info/info_n18.htm 23,842 1.6% 21,390 00:01:39 10 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 23,286 1.57% 21,779 00:03:26 Sub Total For the Page Views Above 419,351 28.29% N/A N/A Total For the Log File 1,511,379 100% N/A N/A

Least Requested Pages

This section identifies the least popular pages on your Web site, and how often they were accessed.

Least Requested Pages % of User Pages Views Total Sessions Views http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 1 1 0% 1 _vti_cnf/sitemap.htm http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 2 1 0% 1 html/stats/_vti_cnf/juv_all.htm http://19thcircuitcourt.state.il.us/stats/web/0706/_vti_cnf/ 3 1 0% 1 complete.htm http://19thcircuitcourt.state.il.us/self-help/_vti_cnf/ 4 1 0% 1 lc_self-help.htm http://19thcircuitcourt.state.il.us/library/_vti_cnf/ 5 1 0% 1 lib_guid.htm http://19thcircuitcourt.state.il.us/bkshelf/l_libr/_vti_cnf/ 6 1 0% 1 llibr_fax.htm http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 7 1 0% 1 html/stats/jury_all/_vti_cnf/jury.html http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 8 1 0% 1 html/jury/_vti_cnf/jury.html http://19thcircuitcourt.state.il.us/judges_l/_vti_cnf/ 9 1 0% 1 drew.htm 10 http://19thcircuitcourt.state.il.us/survey/web_survey2.htm 1 0% 1

Top Entry Pages

This section identifies the first page viewed when a user visits this site. This is most likely your home page but, in some cases, it may also be specific URLs that users enter to access a particular page directly. The percentages refer to the total number of user sessions that started with a valid Document Type. If the session started on a document with a different type (such as a graphic or sound file), the file is not be counted as an Entry Page, and the session is not counted in the total.

Top Entry Pages % of User File Total Sessions 1 http://19thcircuitcourt.state.il.us/ 11.5% 79,853 2 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 2.99% 20,788 3 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.97% 20,627 4 http://19thcircuitcourt.state.il.us/links/l_code.htm 2.69% 18,717 5 http://19thcircuitcourt.state.il.us/faqs/adtprb_f.htm 2.55% 17,725 6 http://19thcircuitcourt.state.il.us/public_records.htm 2.53% 17,574 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 7 2.5% 17,369 mt_conduct.htm http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ 8 2.45% 17,014 gangalrt.htm 9 http://19thcircuitcourt.state.il.us/info/info_n18.htm 2.44% 16,939 10 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 2.18% 15,174 Total For the Pages Above 34.83% 241,780

Top Entry Requests

This section identifies the first hit from a user visiting this site. This is most likely the home page but, in some cases, it may also be specific URLs that users enter to access a particular file directly. The percentages refer to the total number of user sessions.

Top Entry Requests % of User File Total Sessions 1 http://19thcircuitcourt.state.il.us/images/header1.gif 6.75% 61,337 2 http://19thcircuitcourt.state.il.us/ 6.42% 58,382 3 http://19thcircuitcourt.state.il.us/images/header2.gif 2.19% 19,962 4 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.11% 19,185 5 http://19thcircuitcourt.state.il.us/faqs/adtprb_f.htm 1.74% 15,872 http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ 6 1.66% 15,130 gangalrt.htm http://19thcircuitcourt.state.il.us/bkshelf/resource/ 7 1.65% 15,013 mt_conduct.htm 8 http://19thcircuitcourt.state.il.us/info/info_n18.htm 1.61% 14,692 9 http://19thcircuitcourt.state.il.us/public_records.htm 1.61% 14,658 10 http://19thcircuitcourt.state.il.us/links/l_code.htm 1.5% 13,697 Total For the Requests Above 27.3% 247,928

Top Exit Pages

This section identifies the pages users were on when they left the site. The percentages refer to the total number of user sessions that started with a valid Document Type. If the session started on a document with a different type (such as a graphic or sound file), the file is not counted as an Exit Page, and the session is not counted in the total.

Top Exit Pages % of User Pages Total Sessions 1 http://19thcircuitcourt.state.il.us/ 6.49% 45,073 2 http://19thcircuitcourt.state.il.us/public_records.htm 3.45% 23,990 3 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.8% 19,500 4 http://19thcircuitcourt.state.il.us/links/l_code.htm 2.65% 18,416 http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ 5 2.4% 16,706 gangalrt.htm 6 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 2.27% 15,776 7 http://19thcircuitcourt.state.il.us/faqs/adtprb_f.htm 2.18% 15,150 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 8 2.03% 14,117 mt_conduct.htm http://19thcircuitcourt.state.il.us/bkshelf/resource/ 9 1.94% 13,474 il_dui.htm 10 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 1.9% 13,191 Total For the Pages Above (only sessions starting on a valid 28.15% 195,393 document type are included)

Single Access Pages

This section identifies the pages on the site that visitors access and exit without viewing any other page. The percentages refer to the total number of user sessions that started with a valid Document Type. If the session started on a document with a different type (such as a graphic or sound file), the file is not counted as a Single Access Page, and the session is not counted in the total

Single Access Pages % of User Pages Total Sessions 1 http://19thcircuitcourt.state.il.us/ 6.68% 34,632 2 http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 3.66% 18,970 3 http://19thcircuitcourt.state.il.us/links/l_code.htm 3.23% 16,765 http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ 4 3.12% 16,156 gangalrt.htm 5 http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 2.78% 14,428 6 http://19thcircuitcourt.state.il.us/faqs/adtprb_f.htm 2.68% 13,886 7 http://19thcircuitcourt.state.il.us/public_records.htm 2.67% 13,845 8 http://19thcircuitcourt.state.il.us/bkshelf/resource/ 2.56% 13,300 mt_conduct.htm http://19thcircuitcourt.state.il.us/bkshelf/resource/ 9 2.52% 13,090 il_dui.htm 10 http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 2.21% 11,446 Total For the Pages Above 32.15% 166,518

Most Accessed Directories

This section analyzes accesses to the directories of the site. This information can be useful in determining the types of data most often requested.

Most Accessed Directories Non % of Non Cached User Path to Directory Hits Total Cached K Sessions Hits % Xferred 1 http://19thcircuitcourt.state.il.us/images 8,477,720 76.2% 80.47% 0 538,273 2 http://19thcircuitcourt.state.il.us/juveniles 851,913 7.65% 92.13% 0 70,525 3 http://19thcircuitcourt.state.il.us/ 443,254 3.98% 90.97% 0 218,827 4 http://19thcircuitcourt.state.il.us/bkshelf 276,351 2.48% 96.14% 0 167,728 5 http://19thcircuitcourt.state.il.us/forms 206,139 1.85% 97.03% 0 52,501 6 http://19thcircuitcourt.state.il.us/self-help 123,347 1.1% 93.67% 0 73,348 7 http://19thcircuitcourt.state.il.us/links 120,212 1.08% 90.27% 0 92,085 8 http://19thcircuitcourt.state.il.us/stats 84,940 0.76% 93.4% 0 38,220 9 http://19thcircuitcourt.state.il.us/maps 67,823 0.6% 92.37% 0 33,241 10 http://19thcircuitcourt.state.il.us/faqs 65,646 0.59% 89.84% 0 51,861

Top Paths Through Site

This section identifies the paths people most often follow when visiting the site. The path begins at the starting page and shows the next six consecutive pages viewed.

Top Paths Through Site by Starting Page % of User Starting Page Paths from Start Total Sessions 1. http://19thcircuitcourt.state.il.us/ All Entry Pages 3.95% 27419

1. http://19thcircuitcourt.state.il.us/juveniles/gangs.htm 2.54% 17659

1. http://19thcircuitcourt.state.il.us/bkshelf/gangalrt/ gangalrt.htm 2.07% 14373

1. http://19thcircuitcourt.state.il.us/faqs/adtprb_f.htm 1.79% 12446 1. http://19thcircuitcourt.state.il.us/links/l_code.htm 1.77% 12345

1. http://19thcircuitcourt.state.il.us/public_records.htm 1.67% 11596

1. http://19thcircuitcourt.state.il.us/bkshelf/resource/ mt_conduct.htm 1.65% 11516

1. http://19thcircuitcourt.state.il.us/links/l_prob_off.htm 1.3% 9027

1. http://19thcircuitcourt.state.il.us/juvprob/juv_main.htm 1.29% 8966

1. http://19thcircuitcourt.state.il.us/bkshelf/resource/ il_dui.htm 1.28% 8907

Most Downloaded Files

This section identifies the most popular file downloads for the site. If an error occurred during the transfer, that transfer is not counted.

Most Downloaded Files No. of % of Total Session File Downloads Downloads Downloads http://19thcircuitcourt.state.il.us/bkshelf/color1/ 1 7,220 3.43% 1,888 ColorBook1.PDF http://19thcircuitcourt.state.il.us/ 2 5,975 2.83% 4,140 MostRequestedPhoneNo.pdf http://19thcircuitcourt.state.il.us/bkshelf/guardian/ 3 5,947 2.82% 1,714 guardian3_00.PDF http://19thcircuitcourt.state.il.us/forms/family/divorce/ 4 5,694 2.7% 1,086 Affidavit-Financial11.02_040306.pdf http://19thcircuitcourt.state.il.us/self-help/s_claims/ 5 5,106 2.42% 623 s_claim_hb/SmallClaimsBooklet_031606a.pdf http://19thcircuitcourt.state.il.us/forms/civil/sclaims/ 6 4,621 2.19% 1,006 SC_trial_prep022503.pdf http://19thcircuitcourt.state.il.us/bkshelf/crtsys/ 7 3,433 1.63% 401 UnderstandingCrtSystem_053106.pdf http://19thcircuitcourt.state.il.us/crtrly/qtr4_c/ 8 2,658 1.26% 495 crtrly1204web.pdf http://19thcircuitcourt.state.il.us/forms/misd/dv/ 9 2,580 1.22% 1,505 OP_Petition102704.pdf http://19thcircuitcourt.state.il.us/forms/civil/sclaims/ 10 2,425 1.15% 1,288 SC_Summons_140nfill.pdf Total For the Files Above 45,659 21.69% N/A

Most Downloaded File Types

This section identifies the accessed file types and the total kilobytes downloaded for each file type. Cached requests and erred hits are excluded from the totals.

Most Downloaded File Types K Bytes File type Files Transferred 1 gif 6,945,499 0 2 htm 1,299,233 0 3 png 355,833 0 4 jpg 265,190 0 5 pdf 206,233 0 6 asp 95,044 0 7 ico 77,267 0 8 css 32,812 0 9 doc 8,101 0 10 rtf 804 0 Total Files & K Bytes Transferred 9,286,016 0

Dynamic Pages & Forms

This section identifies the most popular dynamic pages and forms executed by the server. WebTrends counts any line with a Post command or a Get command with a "?" as a dynamic page, and shows only successful hits.

Dynamic Pages & Forms No. of % of User Dynamic Pages Pages Total Sessions http://19thcircuitcourt.state.il.us/juveniles/ 1 14,801 74.85% 7,943 FindHelpBy.asp http://19thcircuitcourt.state.il.us/resources/CJCC/ 2 4,813 24.34% 2,431 findHelp.asp http://19thcircuitcourt.state.il.us/juveniles/ 3 75 0.37% 46 YouthOrgSearch.asp http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 4 14 0.07% 8 graphs/Jury_animated/FPS_1_Combi.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 5 8 0.04% 7 graphs/Compliance_animated/FPS_1_Combi.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 6 7 0.03% 7 graphs/KidsKorner_animated/FPS_1_Combi.swf http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 7 6 0.03% 6 graphs/Compliance_animated/FC_2_3_MSColumnLine_DY_3D.swf http://19thcircuitcourt.state.il.us/bkshelf/smaart/ 8 4 0.02% 4 SMAART120303.pdf http://19thcircuitcourt.state.il.us/bkshelf/resource/ 9 3 0.01% 2 il_dui.htm 10 http://19thcircuitcourt.state.il.us/bkshelf/annual/2005/ 3 0.01% 2 graphs/Compliance_animated/compliance.xml

Number of Users Per Number of Visits

This section shows the distribution of users based on how many times each user visited your site.

Number of Users Per Number of Visits Number of Visits Number of Users 1 visit 242321 2 visits 25525 3 visits 7493 4 visits 3645 5 visits 2228 6 visits 1342 7 visits 1023 8 visits 791 9 visits 624 10 or more visits 7625

Top Users

This section identifies the IP address and/or domain name and their relative activity level on the site. If you do not use WebTrends cookies to track sessions on the site, WebTrends cannot differentiate between hits from different users of a same IP.

Top Users % of User User Hits Total Sessions Hits 1 lc61.co.lake.il.us 374,449 3.31% 1,464 2 70-236-234-130.co.mchenry.il.us 59,991 0.53% 1,204 3 ont-static-208.57.100.32.mpowercom.net 57,636 0.51% 2,011 4 65.91.183.162 48,524 0.42% 1,711 5 204.87.63.254 28,547 0.25% 4,186 6 165.189.130.2 14,676 0.12% 325 7 216.214.131.204 14,632 0.12% 181 8 198.173.15.250 13,720 0.12% 560 9 ahcfw.advocatehealth.com 12,270 0.1% 308 10 unknown-167-83-10.baxter.com 12,049 0.1% 237 Sub Total for Users Above 636,494 5.63% 12,187 Total 11,124,664 100% 908,149

Most Active Countries

This section identifies the top locations of the visitors to the site by country. The country of the user is determined by the suffix of their domain name. Use this information carefully because this information is based on where the domain name of the visitor is registered, and may not always be an accurate identifier of the actual geographic location of this visitor. For example, while a vast majority of .com domain names are from the United States, there is a small minority of domain names that exist outside of the United States.

Most Active Countries User Countries Sessions 1 United States 788,697 2 Canada 2,687 3 Australia 1,483 4 Germany 1,299 5 UK 1,272 6 Mexico 866 7 Taiwan 626 8 Netherlands 546 9 Singapore 476 10 Japan 421 Total 798,373

North American States and Provinces

This section breaks down web site activity to show which of the North American States and Provinces were the most active on the site. This information is based on where the domain name of the visitor is registered, and may not always be an accurate representation of the actual geographic location of this visitor. This information can only be displayed if reverse DNS lookups have been performed.

North American States & Provinces User State Sessions 1 Virginia 177,832 2 Illinois 71,475 3 California 21,288 4 Connecticut 17,645 5 Massachusetts 9,333 6 Tennessee 6,922 7 Colorado 4,642 8 Pennsylvania 4,262 9 New York 3,379 10 New Jersey 2,343 Total For the States Above 319,121

Most Active Cities

This section further breaks down the site's activity to show which cities were the most active on the site. This information is based on where the domain name of the visitor is registered, and may not always be an accurate representation of the actual geographic location of this visitor. This information can only be displayed if reverse DNS lookups have been performed.

Most Active Cities City, State User Sessions 1 Reston, Virginia, United States 176,770 2 Hoffman Estates, Illinois, United States 49,263 3 Stamford, Connecticut, United States 17,035 4 Mountain View, California, United States 12,972 5 West Newton, Massachusetts, United States 9,032 6 Nashville, Tennessee, United States 6,538 7 Chicago, Illinois, United States 4,550 8 Denver, Colorado, United States 4,395 9 Coudersport, Pennsylvania, United States 3,465 10 Altadena, California, United States 3,271 Total For the Cities Above 287,291

Most Active Organizations

This section identifies the companies or organizations that accessed the site the most often.

Most Active Organizations % of User Organizations Hits Total Sessions Hits 1 comcast.net 1,406,911 12.86% 59,461 Ameritech 2 1,290,415 11.79% 49,225 ameritech.net 3 sbcglobal.net 440,239 4.02% 17,701 4 lake.il.us 373,478 3.41% 1,467 EXCALIBUR Group A Time Warner Company 5 368,383 3.36% 17,025 rr.com America Online 6 275,547 2.51% 176,730 aol.com 7 inktomisearch.com 210,606 1.92% 189,640 Charter Systems 8 199,992 1.82% 9,032 charter.com 9 verizon.net 181,584 1.66% 9,967 10 bellsouth.net 122,452 1.11% 6,587 Sub Total For Companies Above 4,869,607 44.51% 536,835 Total For the Log File 11,124,664 100% 908,149

Organization Breakdown

This section provides a breakdown by types of organizations (.com, .net, .edu, .org, .mil, and .gov.) This information can only be displayed if reverse DNS lookups have been performed, and the percentages refer to the total of hits for which the organization type can be determined (some IPs cannot be resolved to a domain, and therefore an organization type cannot be determined).

Organization Breakdown Organization Type Hits % of Total Hits User Sessions 1 Network 5,382,470 62.59% 239,562 2 Company 2,689,664 31.28% 509,997 3 Education 214,713 2.49% 12,222 4 Organization 178,853 2.08% 8,663 5 Military 65,235 0.75% 8,401 6 Government 65,159 0.75% 3,452 7 Arpanet 2,283 0.02% 137 8 International 110 0% 7 Total for Known Organization 8,598,487 100% 782,441 Types

Summary of Activity for Report Period

This section outlines general server activity, comparing the level of activity on weekdays and weekends. The Average Number of Users and Hits on Weekdays are the averages for each individual week day. The Average Number of Users and Hits for Weekends groups Saturday and Sunday together. Values in the table do not include erred hits.

Summary of Activity for Report Period Average Number of Users per day on Weekdays 2,753 Average Number of Hits per day on Weekdays 36,494 Average Number of Users for the entire Weekend 3,625 Average Number of Hits for the entire Weekend 30,870 Most Active Day of the Week Tue Least Active Day of the Week Sat Most Active Day Ever March 21, 2006 Number of Hits on Most Active Day 49,257 Least Active Day Ever December 24, 2006 Number of Hits on Least Active Day 6,929 Most Active Hour of the Day 14:00-14:59 Least Active Hour of the Day 04:00-04:59

Activity Level by Day of the Week

This section shows the activity for each day of the week for the report period (i.e. if there are two Mondays in the report period, the value presented is the sum of all hits for both Mondays.) Values in the table do not include erred hits.

Activity Level by Day of the Week % of User Day Hits Total Hits Sessions 1 Sun 866,634 7.79% 99,095 2 Mon 1,997,896 17.95% 146,722 3 Tue 2,043,801 18.37% 150,630 4 Wed 1,992,456 17.91% 149,076 5 Thu 1,866,571 16.77% 141,069 6 Fri 1,587,784 14.27% 128,497 7 Sat 769,522 6.91% 93,060 Total Weekdays 9,488,508 85.29% 715,994 Total Weekend 1,636,156 14.7% 192,155

Activity Level by Hour of the Day

This section shows the most and the least active hour of the day for the report period. The second table breaks down activity for the given report period to show the average activity for each individual hour of the day (if there are several days in the report period, the value presented is the sum of all hits during that period of time for all days). All times are referenced to the location of the system running the analysis.

Activity Level by Hours Details % of # of User Hour # of Hits Total Sessions Hits 00:00-00:59 200,442 1.8% 25,426 01:00-01:59 146,954 1.32% 21,722 02:00-02:59 110,696 0.99% 19,092 03:00-03:59 91,810 0.82% 17,220 04:00-04:59 87,655 0.78% 17,045 05:00-05:59 93,652 0.84% 17,864 06:00-06:59 142,511 1.28% 20,803 07:00-07:59 283,282 2.54% 27,786 08:00-08:59 506,891 4.55% 38,299 09:00-09:59 698,624 6.27% 48,482 10:00-10:59 828,786 7.44% 54,334 11:00-11:59 867,204 7.79% 57,034 12:00-12:59 827,724 7.44% 54,607 13:00-13:59 848,989 7.63% 55,531 14:00-14:59 870,975 7.82% 55,922 15:00-15:59 846,421 7.6% 54,379 16:00-16:59 727,335 6.53% 49,022 17:00-17:59 534,783 4.8% 42,992 18:00-18:59 445,548 4% 40,767 19:00-19:59 426,726 3.83% 39,810 20:00-20:59 430,689 3.87% 40,430 21:00-21:59 435,009 3.91% 40,670 22:00-22:59 382,370 3.43% 37,450 23:00-23:59 289,588 2.6% 31,462 Total Users during Work Hours (8:00am-5:00pm) 7,022,949 63.12% 467,610 Total Users during After Hours (5:01pm-7:59am) 4,101,715 36.87% 440,539

Technical Statistics and Analysis

This table shows the total number of hits for the site, how many were successful, how many failed, and calculates the percentage of hits that failed. It may help you in determining the reliability of the site.

Technical Statistics and Analysis Total Hits 11,295,883 Successful Hits 11,124,664 Failed Hits 171,219 Failed Hits as Percent 1.51% Cached Hits 1,835,967 Cached Hits as Percent 16.25%

Dynamic Pages & Forms Errors

This section shows the number of successful form submissions compared to the number that failed. WebTrends considers anything with Post command as a dynamic page.

Dynamic Pages & Forms Errors % of Type Hits Total Successful Forms Submitted 19,772 67.73% Failed Forms Submitted 9,417 32.26% Total 29,189 100%

Client Errors

This section identifies the error codes from the browsers accessing your server.

Client Errors % of Error Hits Failed Hits 404 Page or File Not Found 162,459 95.16% 403 Forbidden Access 7,136 4.18% 406 Incomplete / Undefined 1,047 0.61% 401 Unauthorized Access 40 0.02% 400 Bad Request 21 0.01% 416 Incomplete / Undefined 2 0% Total 170,705 100%

Page Not Found (404) Errors

This section identifies pages that returned "Page Not Found" (404) errors on the server.

Page Not Found (404) Errors % of 404 Target URL and Referrer Hits Hits /robots.txt 65,140 40.09% (no referrer) /favicon.ico 52,062 32.04% (no referrer) /proxycheck.php?ip=64.107.142.52&port=80&loc=United States of America 2,014 1.23% (no referrer) /bkshelf/color3/ColorBook3.htm 1,356 0.83% (no referrer) /court_interpreters.htm 975 0.6% (no referrer) /_vti_bin/owssvr.dll?UL=1&ACT=4&BUILD=6254&STRMVER=4&CAPREQ= 0 864 0.53% (no referrer) /MSOffice/cltreq.asp?UL=1&ACT=4&BUILD=6254&STRMVER=4&CAPREQ= 0 859 0.52% (no referrer) /_vti_bin/owssvr.dll?UL=1&ACT=4&BUILD=6551&STRMVER=4&CAPREQ= 0 844 0.51% (no referrer) /MSOffice/cltreq.asp?UL=1&ACT=4&BUILD=6551&STRMVER=4&CAPREQ= 0 841 0.51% (no referrer) /bkshelf/s_claim/s_claim1201.htm 781 0.48% (no referrer) Total for Pages Above 125,736 77.39%

Server Errors

This section identifies by type the errors which occurred on the server.

Server Errors % of Error Hits Total 500 Internal Error 514 100% Total 514 100%

Top Referring Sites

This section identifies the domain names or numeric IP addresses with links to the site. This information will only be displayed if your server is logging this information.

Top Referring Sites User Site Sessions 1 No Referrer 908,149 Sub Total for the Referring Sites Above 908,149 Total for the Log File 908,149

Top Referring URLs

This section provides the full URLs of the sites with links to the site. This information will only be displayed if your server is logging the referrer information.

Top Referring URLs User URL Sessions 1 No Referrer 908,149 Sub Total for the Referrers Above 908,149 Total for the Log File 908,149

Most Used Browsers

This section identifies the most popular WWW Browsers used by visitors to the site. This information will only be displayed if your server is logging the browser/platform information.

Most Used Browsers % of User Browser Hits Total Sessions Hits 1 9,375,787 86.19% 561,899 2 Netscape 1,021,219 9.38% 59,548 3 Other Netscape Compatible 216,177 1.98% 39,357 4 Others 127,688 1.17% 14,375 5 msnbot/1.0 ( http://search.msn.com/msnbot.htm) 34,919 0.32% 11,795 6 /2.1 ( http://www.google.com/bot.html) 19,810 0.18% 12,400 7 msnbot/0.9 ( http://search.msn.com/msnbot.htm) 9,429 0.08% 1,255 8 Java/1.5.0_06 9,336 0.08% 151 9 msnbot-media/1.0 ( http://search.msn.com/msnbot.htm) 9,253 0.08% 1,389 10 psbot/0.1 ( http://www.picsearch.com/bot.html) 3,740 0.03% 934 Total For Browsers Above 10,827,358 99.54% 703,103

Netscape Browsers

This section gives you a breakdown of the various versions of Netscape browsers that visitors to the site are using.

Netscape Browsers % of User Browser Hits Total Hits Sessions 1 Netscape 5.x 1,017,694 99.65% 58,941 2 Netscape 4.x 3,455 0.33% 550 3 Netscape 1.x 24 0% 21 4 Netscape 23 0% 15 5 Netscape 7.x 9 0% 7 6 Netscape 6.x 8 0% 8 7 Netscape 8.x 3 0% 3 8 Netscape 3.x 2 0% 2 9 Netscape TEST no-ad Mozilla/4.x 1 0% 1 Total For Browsers Above 1,021,219 100% 59,548

Microsoft Explorer Browsers

This section gives you a breakdown of the various versions of Microsoft Explorer browsers that visitors to the site are using.

Microsoft Explorer Browsers % of User Browser Hits Total Hits Sessions 1 Explorer 6.x 8,933,568 95.28% 532,152 2 Explorer 7.x 270,263 2.88% 15,423 3 Explorer 5.x 161,353 1.72% 13,516 4 Explorer 4.x 6,633 0.07% 702 5 Explorer 1.x 3,481 0.03% 11 6 Explorer 2.x 364 0% 87 7 Explorer 3.x 75 0% 7 8 Explorer 6;x 50 0% 1 Total For Browsers Above 9,375,787 100% 561,899

Visiting Spiders

This section identifies all robots, spiders, crawlers and search services (i.e. Alta Vista, Lycos, and Excite) visiting the site.

Visiting Spiders % of User Spider Hits Total Hits Sessions Mozilla/5.0 (compatible; Yahoo! Slurp; 1 205,501 83.03% 184,749 http://help.yahoo.com/help/us/ysearch/slurp) 2 vspider 4,583 1.85% 13 Mozilla/5.0 (compatible; Yahoo! Slurp China; 3 4,544 1.83% 4,305 http://misc.yahoo.com.cn/help.html) 4 ichiro 4,052 1.63% 113 5 ConveraCrawler 3,720 1.5% 65 6 IRLbot 3,207 1.29% 250 7 Shim-Crawler(Mozilla-compatible; http: 2,225 0.89% 55 8 Yahoo-MMCrawler 2,201 0.88% 552 9 sproose 1,203 0.48% 239 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 10 1,194 0.48% 31 4.0 Robot) Total For Spiders Above 232,430 93.91% 190,372

Most Used Platforms

This section identifies the operating systems most used by the visitors to the site.

Most Used Platforms % of User Platform Hits Total Sessions Hits 1 Windows NT 9,718,877 89.35% 569,433 2 Others 493,350 4.53% 94,490 3 Windows 98 361,950 3.32% 29,834 4 Macintosh PowerPC 252,513 2.32% 15,399 5 Macintosh 26,001 0.23% 1,393 6 Linux 17,056 0.15% 1,894 7 Windows 95 5,875 0.05% 1,226 8 SunOS 819 0% 42 9 Windows Win32s 651 0% 190 10 OS/2 88 0% 4 Total For Platforms Above 10,877,180 99.99% 713,905

Glossary Glossary Ad Clicks A click on an advertisement on a web site which takes a user to another site, it is referred to as an ad click. Ad Views A web page that presents an ad. Once the visitor has viewed an ad, he/she can click on it (see Ad Click). There may be more than one ad on an ad view. Authentication Technique by which access to Internet or Intranet resources requires the user to identify himself or herself by entering a username and password. Bandwidth Measure (in kilobytes of data transferred) of the traffic on the site. Browser A program used to locate and view HTML documents (Netscape, Mosaic, Microsoft Explorer, for example.) Click through Percentage of users who click on a viewed advertisement. This is a good indication of the rate effectiveness of this ad. Client The browser (see above) used by a visitor to a Web site. Client Errors An error occurring due to an invalid request by the visitor's browser. Client errors are in the 400-range. See "Return Code" definition. Company The database installed and used by WebTrends to look up the company name, city, state Database and country corresponding to a specific domain name. Cookies Persistent Client-State HTTP Cookies are files containing information about visitors to a web site (e.g., user name and preferences). This information is provided by the user during the first visit to a Web server. The server records this information in a text file and stores this file on the visitor's hard drive. When the visitor accesses the same web site again, the server looks for the cookie and configures itself based on the information provided. Domain Name The text name corresponding to the numeric IP address of a computer on the Internet (i.e., www.webtrends.com). Domain Name The process of converting a numeric IP address into a text name (for example, Lookup 204.245.240.194 is converted to www.webtrends.com). FTP File Transfer Protocol is a standard method of sending files between computers over the Internet. Filters A means of narrowing the scope of a report or view by specifying ranges or types of data to include in or exclude. Forms An HTML page which passes variables back to the server. These pages are used to gather information from users. Also referred to as scripts. GIF Graphics Interchange Format is an image file format commonly used in HTML documents. HTML Hyper Text Markup Language is used to write documents for the World Wide Web to specify hypertext links between related objects and documents. HTTP Hyper Text Transfer Protocol is a standard method of transferring data between a Web server and a Web browser. Hit An action on the Web site, such as when a user views a page or downloads a file. Home Page The main page of a Web site. The home page provides visitors with an overview and links to the rest of the site. It often contains or links to a Table of contents for the site. Home Page The local path or Internet URL to the default page of the Web site for which WebTrends URL reports will be generated. IP Address Internet Protocol address identifying a computer connected to the Internet. Log File A file created by a web or proxy server which contains all of the access information regarding the activity on that server. Page Views Also called Page Impressions. Hit to HTML pages only (access to non-HTML documents are not counted). Platform The operating system (i.e. Windows 95, Windows NT, etc.) used by a visitor to the site. Protocol An established method of exchanging data over the Internet. Referrer URL of an HTML page that refers to the site. Return Code The return status of the request which specifies whether the transfer was successful and why. Possible "Success" codes are: 200 = Success: OK 201 = Success: Created 202 = Success: Accepted 203 = Success: Partial Information 204 = Success: No Response 300 = Success: Redirected 301 = Success: Moved 302 = Success: Found 303 = Success: New Method 304 = Success: Not Modified Possible "Failed" codes are: 400 = Failed: Bad Request 401 = Failed: Unauthorized 402 = Failed: Payment Required 403 = Failed: Forbidden 404 = Failed: Not Found 500 = Failed: Internal Error 501 = Failed: Not Implemented 502 = Failed: Overloaded Temporarily 503 = Failed: Gateway Timeout Server A computer that hosts information available to anyone accessing the Internet. Server Error An error occurring at the server. Web server errors have codes in the 500 range. Spiders An automated program which searches the internet. Suffix (Domain The three digit suffix of a domain can be used to identify the type of organization. Name) Possible "Suffixes" are: .com = Commercial .edu = Educational .int = International .gov = Government .mil = Military .net = Network .org = Organization URL Uniform Resource Locator is a means of identifying an exact location on the Internet. For example, http://www.webtrends.com/html/info/default.htm is the URL which defines the use of HTTP to access the Web page Default.htm in the /html/info/ directory on the WebTrends Corporation Web site). As the previous example shows, a URL is comprised of four parts: Protocol Type (HTTP), Machine Name (webtrends.com), Directory Path (/html/info/), and File Name (default.htm). User Agent Fields in an extended Web server log file identifying the browser and platform used by a visitor. User Session A session of activity (all hits) for one user of a web site. A unique user is determined by the IP address or cookie. By default, a user session is terminated when a user is inactive for more than 30 minutes. This duration can be changed from General panel in the Options, Web Log Analysis dialog. Synonym: Visit. View,Page Each request for a particular web page which displays an ad. Also referred to as an impression. Visit Commonly called User Session. All activity for one user of a web site. By default, a user session is terminated when a user is inactive for more than 30 minutes.

This report was generated by WebTrends.

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