TX−Hidalgocounty

TX−HidalgoCounty

Web Log Analysis Custom Date Range Report

Report Range:06/01/2008 00:00:00 − 01/09/2009 23:59:59 This report was generated by WebTrends(R) Monday January 12, 2009 − 09:47:21 Final report conversion by WebTrends Document Utility, Version 6.1a (build 419)

Commerce Dashboard...... 3

Marketing Dashboard...... 5

Visitors Dashboard...... 7

Pages Dashboard...... 11

Navigation Dashboard...... 13

Technical Dashboard...... 15

Activity Dashboard...... 17

Browsers and Platforms Dashboard...... 19

Commerce Dashboard...... 21

Marketing Dashboard...... 23

Campaigns Dashboard...... 25

Ads Served Dashboard...... 27

Ad Views...... 29

Ad Clicks...... 31

Ads Served Click Through Rate...... 33

Referrers Dashboard...... 35

Activity by Referring Site...... 37

Activity by Referring Domain...... 39

Activity by Referring Page...... 41

Search Engines Dashboard...... 43

Activity by Search Engine...... 45

Activity by Search Phrase...... 65

Activity by Search Keyword...... 71

Visitors Dashboard...... 81

Top Visitors...... 85

i Table of Contents New vs. Return Visits...... 89

Visitors by Number of Visits...... 91

Visitors Trend...... 93

Visits Trend...... 97

Top Organizations...... 99

Top Authenticated Usernames...... 139

Top Domain Names...... 141

Top−Level Domain Types...... 143

Geography Dashboard...... 145

Top Regions...... 147

Top Countries...... 149

Top States and Provinces...... 151

Top Cities...... 153

Pages Dashboard...... 155

Top Pages...... 157

Top Reverse Content Paths...... 207

Technical Dashboard...... 209

Page Views Trend...... 211

Hits Trend...... 213

Bandwidth: Kbytes Transferred Trend...... 215

Average Time to Serve Pages...... 217

Server Cluster Load Balance...... 219

Errors Dashboard...... 221

Client Errors...... 223

File Not Found Errors...... 225

Server Errors...... 227

Activity Dashboard...... 229

Visits by Number of Pages Viewed...... 231

Visits by Day of the Week...... 233

Hits by Day of the Week...... 235

Visits by Hour of the Day...... 237

Hits by Hour of the Day...... 239

Visit Duration by Visits...... 241

Visit Duration by Page Views...... 243

Browsers and Platforms Dashboard...... 245

iii Table of Contents Top Browsers...... 247

Top Browsers by Version...... 249

Top Spiders...... 259

Top Platforms...... 261

Wireless Dashboard...... 263

Top WAP Devices...... 267

Top WAP Browsers...... 269

Top WAP Screen Sizes...... 271

Top WAP Resolutions...... 273

Top WAP Carriers...... 275

Top WAP Image Support...... 279

Top WAP Markup Languages...... 281

Top WAP Script Support...... 283

Top WAP Script Versions...... 285

Top WAP WTLS Support...... 287

Top Palm Devices...... 289

Top Palm Browsers...... 291

Glossary...... 293

iv Overview Dashboard

This displays key graphs and tables that provide an overview of the entire report. Click on the title of a graph or table to navigate to the corresponding page.

Visit Summary

Visits 479,184 Average per Day 2,148 Average Visit Length 00:17:18 Median Visit Length 00:02:16 International Visits 4.56% Visits of Unknown Origin 0.13% Visits from Your Country: United States (US) 95.31%

Page View Summary

Page Views 2,611,043 Average per Day 11,708 Average Page Views per Visit 5.45

Overview Dashboard 1 Visitor Summary

Unique Visitors 255,427 Visitors Who Visited Once 205,208 Visitors Who Visited More Than Once 50,219 Average Visits per Visitor 1.88

Hit Summary

Successful Hits for Entire Site 16,395,942 Average Hits per Day 73,524 Home Page Hits 10

2 Overview Dashboard Commerce Dashboard

This dashboard summarizes important information related to online commerce activity.

Commerce Dashboard 3 4 Commerce Dashboard Marketing Dashboard

This dashboard summarizes important information related to online marketing activity.

Marketing Dashboard 5 6 Marketing Dashboard Visitors Dashboard

This displays key graphs and tables that provide an overview of the Visitors chapter. Click on the title of a graph or table to navigate to the corresponding page.

Visit Summary

Visitors Dashboard 7 Visitor Summary

Unique Visitors 255,427 Visitors Who Visited Once 205,208 Visitors Who Visited More Than Once 50,219 Average Visits per Visitor 1.88

8 Visitors Dashboard Visitors Dashboard 9 10 Visitors Dashboard Pages Dashboard

This displays key graphs and tables that provide an overview of the Pages chapter. Click on the title of a graph or table to navigate to the corresponding page.

Page View Summary

Page Views 2,611,043 Average per Day 11,708 Average Page Views per Visit 5.45

Pages Dashboard 11 12 Pages Dashboard Navigation Dashboard

This dashboard summarizes important information related to online navigation.

Navigation Dashboard 13 14 Navigation Dashboard Technical Dashboard

This dashboard summarizes important information related to online technical activity.

Hit Summary

Successful Hits for Entire Site 16,395,942 Average Hits per Day 73,524 Home Page Hits 10

Technical Dashboard 15 Technical Statistics

Total Hits 16,399,033 100% Successful Hits 16,395,942 99.98% Failed Hits 3,091 0.02% Cached Hits 5,383,740 32.83%

16 Technical Dashboard Activity Dashboard

This displays key graphs and tables that provide an overview of the Activity chapter. Click on the title of a graph or table to navigate to the corresponding page.

Most Active Summary

Most Active Date November 04, 2008 Number of Hits on Most Active Date 336,611 Most Active Day of the Week Mon Most Active Hour of the Day 10:00−10:59

Activity on Weekdays Summary

Total Hits Weekdays 14,709,829 Total Visits Weekdays 399,022 Average Number of Visits per day on Weekdays 2,493 Average Number of Hits per day on Weekdays 91,936

Activity Dashboard 17 Least Active Summary

Least Active Date Number of Hits on Least Active Date 0 Least Active Day of the Week Sat Least Active Hour of the Day 03:00−03:59

Activity on Weekends Summary

Total Hits Weekend 1,686,113 Total Visits Weekend 80,162 Average Number of Visits per Weekend 2,505 Average Number of Hits per Weekend 52,691

18 Activity Dashboard Browsers and Platforms Dashboard

This displays key graphs and tables that provide an overview of the Browsers and Platforms chapter. Click on the title of a graph or table to navigate to the corresponding page.

Browsers and Platforms Dashboard 19 20 Browsers and Platforms Dashboard Commerce Dashboard

This dashboard summarizes important information related to online commerce activity.

Commerce Dashboard 21 22 Commerce Dashboard Marketing Dashboard

This dashboard summarizes important information related to online marketing activity.

Marketing Dashboard 23 24 Marketing Dashboard Campaigns Dashboard

This dashboard summarizes important information related to campaigns.

Campaigns Dashboard 25 26 Campaigns Dashboard Ads Served Dashboard

This displays key graphs and tables that provide an overview of the Ads Served chapter. Click on the title of a graph or table to navigate to the corresponding page.

Ads Served Dashboard 27 28 Ads Served Dashboard Ad Views

This report shows how often specific ads were viewed by visitors.

No data for this section in the log data analyzed.

Ad Views − Help Card

Ad Title − Name of the ad being analyzed.

Ad View Visits − Number of visits by visitors who saw the specified ad. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator. A visitor may see an ad more than once during a visit, but the ad will only be counted once in this table and graph. Contrast this page with the Ad Views page.

Ad Views − Number of times the specified ad was displayed on a page viewed by a visitor.

% − Percentage of visitors who saw the specified ad.

−− Use this information to sell ad space and bill clients.

Ad Views 29 30 Ad Views Ad Clicks

This report shows how often specific ads were viewed by visitors.

No data for this section in the log data analyzed.

Ad Clicks − Help Card

Ad Title − Name of the ad being analyzed.

Ad Click Visits − Number of visits to your site that resulted in the specified ad being clicked on. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

Ad Clicks − Number of times the ad was clicked on by a visitor.

% − Percentage of times the specified ad was clicked on compared with all ads that were clicked on.

−− You can track the ongoing effectiveness of specific ads and patterns of potential customers throughout a given period. This can be used to help summarize the click−through rate during a marketing campaign.

Ad Clicks 31 32 Ad Clicks Ads Served Click Through Rate

This report shows you the effectiveness of the ads on your web site.

No data for this section in the log data analyzed.

Ads Served Click Through Rate − Help Card

Ad Title − Name of the ad being analyzed.

Ad Clicks − Number of times the ad was clicked on by a visitor.

Ad Views − Number of times the specified ad was displayed on a page viewed by a visitor.

Click Thru Rate − Percentage of ads that were clicked on.

−− This report shows you the effectiveness of the ads on your web site.

Ads Served Click Through Rate 33 34 Ads Served Click Through Rate Referrers Dashboard

The table includes statistics on the total activity for this server during the reporting period. All dates and times refer to the location of the system running the analysis.

Referrers Dashboard 35 36 Referrers Dashboard Activity by Referring Site

This report identifies the domain names and IP addresses that refer visitors to your site. This information will be displayed only if your server is logging this information.

Activity by Referring Site

Site Visits % 1. No Referrer 228,509 47.69% 2. http://www.co.hidalgo.tx.us/ 85,985 17.94% 3. http://www.google.com/ 67,299 14.04% 4. http://search.yahoo.com/ 25,159 5.25% 5. http://search.live.com/ 11,614 2.42% 6. http://search.msn.com/ 8,762 1.83% 7. http://www.hidalgocounty.us/ 4,461 0.93% 8. http://co.hidalgo.tx.us/ 4,277 0.89% 9. http://www.hidalgo.tx.us. landata.com/ 2,509 0.52% 10. http://tx−hidalgocounty. civicplus.com/ 2,194 0.46% 11. http://aolsearch.aol.com/ 1,985 0.41% 12. http://www.hidalgocountytax. org/ 1,922 0.40% 13. http://sun.hchd.org/ 1,655 0.35% 14. http://www.hidalgoso.org/ 1,537 0.32% 15. http://www.county.org/ 1,177 0.25% 16. http://search.aol.com/ 1,112 0.23% 17. http://www.ask.com/ 1,083 0.23% 18. http://www.themonitor.com/ 913 0.19% 19. http://ww23.rr.com/ 844 0.18% 20. http://psja.schoolfusion.us/ 796 0.17% Subtotal 453,793 94.70% Other 25,391 5.30% Total 479,184 100.00%

Activity by Referring Site 37 Activity by Referring Site − Help Card

Referring Sites − A web site which refers a visitor to your site by linking to it.

Site − Specific referring site being analyzed.

Visits − Number of times the specified site referred visitors to your site.

% − Percentage of referrals that came from the specified site.

No Referrer − Represents direct traffic to the web site as one of the following: 1) the visitor typed the domain name directly into their browser, 2) the visitor bookmarked the site, or 3) the visitor clicked on an email, shortcut, or other direct link.

Note: If "No Referrer" is 100% of all your traffic, then you are probably not logging the "referrer" field in your log files. Please see your manual or the WebTrends Knowledgebase to enable extended logging on your web servers.

−− You can use this page to determine which sites are referring the most visitors to your site. This can help when considering the most effective ways and places to attract visitors.

38 Activity by Referring Site Activity by Referring Domain

This report identifies the top−level domains that refer visitors to your site. This information will be displayed only if your server is logging this information.

Activity by Referring Domain

Domain Visits % 1. No Referrer 228,509 47.69% 2. hidalgo.tx.us 90,297 18.84% 3. google.com 67,892 14.17% 4. yahoo.com 29,315 6.12% 5. live.com 12,808 2.67% 6. msn.com 8,806 1.84% 7. hidalgocounty.us 4,906 1.02% 8. aol.com 4,157 0.87% 9. landata.com 2,509 0.52% 10. civicplus.com 2,507 0.52% 11. hidalgocountytax.org 2,003 0.42% 12. hchd.org 1,704 0.36% 13. hidalgoso.org 1,537 0.32% 14. state.tx.us 1,480 0.31% 15. county.org 1,177 0.25% 16. ask.com 1,142 0.24% 17. rr.com 1,106 0.23% 18. themonitor.com 918 0.19% 19. texags.com 863 0.18% 20. schoolfusion.us 796 0.17% Subtotal 464,432 96.92% Other 14,752 3.08% Total 479,184 100.00%

Activity by Referring Domain 39 Activity by Referring Domain − Help Card

Referring Domain − A web site which refers a visitor to your site by linking to it.

Domain − Specific referring domain being analyzed.

Visits − Number of times the specified domain referred visitors to your site.

% − Percentage of referrals that came from the specified domain.

−− You can use this page to determine which domains are referring the most visitors to your site. This can help when considering the most effective ways and places to attract visitors.

40 Activity by Referring Domain Activity by Referring Page

This report provides the pages from the sites with links to your site. This information will only be displayed if your server is logging the referrer information.

Activity by Referring Page

Page Visits % 1. No Referrer 228,509 47.69% 2. http://www.google.com/search 64,746 13.51% 3. http://www.co.hidalgo.tx.us/ 26,854 5.60% 4. http://www.co.hidalgo.tx.us/ index.asp 26,094 5.45% 5. http://www.co.hidalgo.tx.us/ jobs.asp 19,406 4.05% 6. http://search.yahoo.com/ search 19,346 4.04% 7. http://search.live.com/ results.aspx 11,560 2.41% 8. http://search.msn.com/results. aspx 8,445 1.76% 9. http://www.co.hidalgo.tx.us/ Search.asp 2,970 0.62% 10. http://www.co.hidalgo.tx.us/ FAQ.ASP 2,368 0.49% 11. http://aolsearch.aol.com/aol/ search 1,980 0.41% 12. http://co.hidalgo.tx.us/index. asp 1,801 0.38% 13. http://www.co.hidalgo.tx.us/ 1,766 0.37% documentcenterii.asp 14. http://www.co.hidalgo.tx.us/ Directory.asp 1,751 0.37% 15. http://tx−hidalgocounty. 1,730 0.36% civicplus.com/index.asp 16. http://sun.hchd.org/ 1,655 0.35% 17. http://www.hidalgocountytax. org/ 1,559 0.33% 18. http://www.hidalgoso.org/ 1,537 0.32% template3/employment.htm 19. http://www.hidalgo.tx.us. 1,533 0.32% landata.com/jobpostings.asp 20. http://co.hidalgo.tx.us/ 1,421 0.30% Subtotal 427,031 89.12% Other 52,153 10.88%

Activity by Referring Page 41 Total 479,184 100.00%

Activity by Referring Page − Help Card

Pages − Any document, dynamic page, or form. Different types of profiles have different default settings for which file extensions qualify a file as a page. These settings can be changed by the Reporting Center system administrator. Any URL containing a question mark is considered a dynamic page.

Visits − Number of visitors referred from the specified URL.

% − Percentage of referred visitors who came from the specified site.

−− You can use this information to determine the sites that provide the most referrals to your site. This can help when considering the most effective ways to attract visitors.

42 Activity by Referring Page Search Engines Dashboard

This dashboard summarizes important information related to specific search engines.

Search Engines Dashboard 43 44 Search Engines Dashboard Activity by Search Engine

The first table identifies which search engines referred visitors to your site most often, the number of referrals, and its percentage of the total.

The second table identifies the most popular search phrases for each search engine.

The third table identifies the most popular keywords for each search engine.

Activity by Search Engine

Engines Referrals % 1. google 102,078 61.46% 2. yahoo 44,460 26.77% 3. msn 13,915 8.38% 4. aol netfind 4,254 2.56% 5. google canada 290 0.17% 6. google uk 197 0.12% 7. yahoo mexico 151 0.09% 8. netscape 127 0.08% 9. google germany 94 0.06% 10. cnet search.com 70 0.04% 11. yahoo spain 60 0.04% 12. altavista 45 0.03% 13. google australia 44 0.03% 14. google france 43 0.03% 15. yahoo canada 40 0.02% 16. google italy 37 0.02% 17. all the web 26 0.02% 18. compuserve 25 0.02% 19. yahoo japan 20 0.01% 20. yahoo taiwan 18 0.01% Subtotal 165,994 99.94% Total 166,094 100.00%

Activity by Search Engine 45 Activity by Search Engines with Search Phrases Detail

Engines Phrases Referrals % 1. google Total for all entries not in table 44,086 26.54% hidalgo county 23,752 14.30% hidalgo county texas 2,945 1.77% hidalgo county elections 2,525 1.52% hidalgo county courthouse 2,067 1.24% hidalgo county district clerk 1,907 1.15% hidalgo county jobs 1,831 1.10% county of hidalgo 1,279 0.77% application for texas certificate of title 1,161 0.70% hidalgo county tx 949 0.57% hidalgo county court 896 0.54% hidalgo county, texas 852 0.51% hidalgo 802 0.48% hidalgo county, tx 714 0.43% hidalgo county elections office 555 0.33% hidalgo county district court 527 0.32% hidalgo county court house 498 0.30% hidalgo county elections department 494 0.30% hidalgo county jail 489 0.29% hidalgo county voting 461 0.28% 2. yahoo Total for all entries not in table 14,706 8.85% hidalgo county 11,318 6.81% hidalgo county texas 2,007 1.21% hidalgo county jobs 1,648 0.99% hidalgo county courthouse 1,041 0.63% county of hidalgo 631 0.38% hidalgo county employment 463 0.28% hidalgo county elections department 421 0.25% hidalgo county elections 395 0.24% www.hidalgocounty.us/jobs 374 0.23% hidalgo county clerk 329 0.20% hidalgocounty 299 0.18% hidalgo county district clerk 278 0.17% hidalgo county jail 262 0.16% hidalgo county, texas 254 0.15% www.co.hidalgo.tx.us 241 0.15% hidalgo county tx 232 0.14% hidalgo county taxes 227 0.14%

46 Activity by Search Engine hidalgo 213 0.13% hidalgo county job postings 207 0.12% 3. msn Total for all entries not in table 4,175 2.51% hidalgo county 3,156 1.90% hidalgo county texas 621 0.37% hidalgo county jobs 436 0.26% county of hidalgo 350 0.21% hidalgo county district clerk 260 0.16% hidalgo county, texas 237 0.14% hidalgo county courthouse 191 0.11% hidalgo county elections 148 0.09% hidalgo county, tx 119 0.07% hidalgocounty 108 0.07% hidalgo county clerk 104 0.06% hidalgo county jail 101 0.06% hidalgo county tx 93 0.06% hidalgo 81 0.05% hidalgo county court 66 0.04% hidalgo county elections department 64 0.04% countyofhidalgo 58 0.03% hidalgo texas 56 0.03% hidalgo, tx 56 0.03% 4. aol netfind hidalgo county 1,055 0.64% Total for all entries not in table 374 0.23% hidalgo county texas 188 0.11% hidalgo county jobs 93 0.06% county of hidalgo 87 0.05% hidalgo county courthouse 74 0.04% hidalgo county elections 63 0.04% hidalgo county, texas 63 0.04% www.co.hidalgo.tx.us 39 0.02% hidalgo county district clerk 34 0.02% www.hidalgocounty.us/jobs 30 0.02% hidalgo county elections office 29 0.02% hidalgo county court house 29 0.02% hidalgo county elections department 28 0.02% www.hidalgocounty.us 26 0.02% hidalgo county tx 26 0.02% hidalgocounty 26 0.02% hidalgo county election 25 0.02% application for texas certificate of title 22 0.01% hidalgo 21 0.01%

Activity by Search Engine 47 5. google canada hidalgo county 55 0.03% hidalgo 20 0.01% hidalgo county texas 14 0.01% bill of sale 9 0.01% hidalgo county, texas 9 0.01% hidalgo texas 8 0.00% hidalgo county website 7 0.00% bill of sale vehicle 7 0.00% vehicle bill of sale 6 0.00% hidalgo county tx 5 0.00% hidalgo county voting 4 0.00% hidalgo county election 4 0.00% laura hinojosa hidalgo county district clerk 3 0.00% hidalgo co 3 0.00% bill of sale form 3 0.00% budget process calendar 3 0.00% county hidalgo 3 0.00% richard cortez of houston, texas 2 0.00% hidalgo rebate form 2 0.00% hgoco.net 2 0.00% 6. google uk hidalgo county 42 0.03% hidalgo 16 0.01% hidalgo county texas 15 0.01% hidalgo county elections 4 0.00% hidalgo county jobs 4 0.00% application for texas certificate of title 3 0.00% laura images 3 0.00% www.hidalgo.co.tx.us 3 0.00% hidalgo county job list 3 0.00% hidalgo county, texas 3 0.00% hidalgo county district clerk 3 0.00% judge noe gonzalez 370th district court 3 0.00% hidalgo economic development corp 2 0.00% hidalgo official site 2 0.00% county judge for hildago county 2 0.00% absent control policy 2 0.00% form vtr−346 2 0.00% extraterritorial jurisdiction 2 0.00% purchase order sample terms and conditions 2 0.00% commercial law cancel purchase order 2 0.00% 7. yahoo mexico hidalgo county 23 0.01% hidalgo texas 16 0.01%

48 Activity by Search Engine hidalgo county jobs 10 0.01% hidalgo tx 7 0.00% aida salinas mcallen judge 6 0.00% where to vote in edinburg, texas 78541 6 0.00% hidalgo county texas 5 0.00% condado de hidalgo 3 0.00% employment on hidalgo county 3 0.00% hidalgo county, texas 3 0.00% hidalgo county taxes 3 0.00% hidalgo county job list 2 0.00% hidalgo county vehicle 2 0.00% santana textil edinburg tx 2 0.00% www.co.hidalgo.tx.us 2 0.00% hidalgo head start 2 0.00% hidalgo county, texas constable pct. 2 0.00% hidalgo county jail 2 0.00% hidalgo tx medical supplies 2 0.00% open bussines in hidalgo texas 2 0.00% 8. netscape hidalgo county 18 0.01% hidalgo county tx 9 0.01% hidalgo county jobs 8 0.00% hidalgo county texas 7 0.00% hidalgo county.tx. 4 0.00% application for texas certificate of title 3 0.00% hidalgo county, texas 3 0.00% district court of hidalgo county, tx 3 0.00% county of hidalgo 3 0.00% hidalgo county district clerk 3 0.00% hidalgo county emergency management coordinator 2 0.00% hidalgo county vehicle inventory tax information 2 0.00% hidalgo county job openings 2 0.00% hidalgocounty,texas 2 0.00% www.hidalgo county 2 0.00% hidalgo county tx. 2 0.00% hidalgo tax collectors 2 0.00% hidalgo county headstart program 2 0.00% hidalgo county head start 2 0.00% texas title application 2 0.00% 9. google germany hidalgo 36 0.02% hidalgo county 10 0.01% laura 7 0.00% hidalgo county sheriff's department application 3 0.00%

Activity by Search Engine 49 politcal parties usa 3 0.00% hidalgo county sheriff application 2 0.00% hidalgo county texas election 2 0.00% raul barboza 2 0.00% 956−686−6790 1 0.00% 56 county district hidalgo 1 0.00% adela huerta 1 0.00% florencio hernÃ¡ndez 1 0.00% hidalgo county tx 1 0.00% location hidalgo 1 0.00% txscdu 1 0.00% hidalgo fx capital 1 0.00% ray salazar edinburg texas 1 0.00% hidalgo county tax office 1 0.00% hildalgo county texas 1 0.00% election 2008 hidalgo 1 0.00% 10. cnet hidalgo county 23 0.01% search.com hidalgo co tx 5 0.00% hidalgo texas 3 0.00% co hidalgo election 3 0.00% hidalgo county jail records 3 0.00% hidalgo courthouse staff 2 0.00% hidalgo county texas election results 2008 2 0.00% martha serna 2 0.00% hidalgo county district clerk 2 0.00% hidalgo county texas and election results 2 0.00% hidalgo county in texas 2 0.00% hidalgo county and district clerk 1 0.00% hidalgo country 1 0.00% bolivard hidalgo 1 0.00% monte alto delta lake 1 0.00% hidalgo county sewer rules 1 0.00% co hidalgo tx us 1 0.00% hidalgo county court number 1 0.00% hildoglo county 1 0.00% county jobs in hidalgo 1 0.00% 11. yahoo spain hidalgo texas 6 0.00% hidalgo county sheriff 6 0.00% joe flores 6 0.00% affidavit forms 6 0.00% bill of sale 5 0.00% tax rate schedule 4 0.00%

50 Activity by Search Engine picture of deputys of hidalgo county 4 0.00% palmhurst texas 4 0.00% form vtr 346 3 0.00% hidalgo, tx 3 0.00% sheriff hidalgo county 2 0.00% hidalgo county complex prisons 2 0.00% weslaco 2 0.00% peÃ±itas texas 2 0.00% texas sullivan city 2 0.00% hidalgo,tx events 1 0.00% detention center,hidalgo,tx 1 0.00% hidalgo county appraisal district 1 0.00% 12. altavista hidalgo county 7 0.00% hidalgo county sheriffs office/jobs 5 0.00% hidalgo county texas 4 0.00% hidalgo county head start 3 0.00% hidalgo county texas voting ballot 2 0.00% form 130−u 2 0.00% wic mcallen 2 0.00% where to vote hidalgo county texas 2 0.00% hidalgo county public records 1 0.00% hidalgo county judge 1 0.00% hidalgo county jail 1 0.00% hidalgo district court, tx 1 0.00% hidalgo county tx 1 0.00% hidalgo 1 0.00% county 1 0.00% student of the week 1 0.00% hidalgo county elevation texas 1 0.00% the city of edcouch housing authority program 1 0.00% hidalgo county property tax payment office online 1 0.00% hidalgo county court 1 0.00% 13. google hidalgo county 7 0.00% australia hidalgo 5 0.00% hidalgo county texas 3 0.00% preparing the budget and expenditure by powerpoint 2 0.00% budget manual 2 0.00% hidalgo county headstart program inc 2 0.00% laura hinojosa 2 0.00% reclassification reasons 1 0.00% hildalgo county records 1 0.00% hidalgo county department of corrections 1 0.00%

Activity by Search Engine 51 hildago county 1 0.00% form 19 application for cert title 1 0.00% hidalgo county jobs 1 0.00% hidalgo official site 1 0.00% araceli melgoza 1 0.00% hidalgo county courthouse 1 0.00% allinurl:.asp?nid 392 1 0.00% website change request form 1 0.00% budget preparation exercises 1 0.00% training presentations ppt 1 0.00% 14. google france hidalgo 13 0.01% hidalgo county 5 0.00% district clerk hidalgo county tx us 3 0.00% hidalgo tx 2 0.00% application for texas certificate of title 2 0.00% aida salinas perez 2 0.00% aircraft recovery dollies 1 0.00% 92nd district 1 0.00% hidalgo county texas 1 0.00% hidalgo county district courts 1 0.00% county hidalgo 1 0.00% hidalgo country 1 0.00% purchasing department order schedule deliveries 1 0.00% pdf final enginnering report water wast water 1 0.00% hidalgo official site 1 0.00% texas motor vehicle transfer notification 1 0.00% hidalgo county, tx 1 0.00% country official website 1 0.00% benito ramirez 1 0.00% hidalgo loop project 1 0.00% 15. yahoo canada hidalgo county texas 13 0.01% hildago county texas 4 0.00% hidalgo 3 0.00% sheriffs jobs tx 2 0.00% head start center in hidalgo county 2 0.00% hidalgo county jobs 2 0.00% hildago 2 0.00% county of hidalgo 1 0.00% hidalgo correctional facility 1 0.00% weslaco tax assessor 1 0.00% animals hidalgo county tx 1 0.00% leticia villarreal caballero 1 0.00%

52 Activity by Search Engine hidalgo fx capital management 1 0.00% hildago texas 1 0.00% map of hidalgo texas 1 0.00% huracÃ¡n dolly 1 0.00% hidalgo county texast 1 0.00% sherifffs departments tx employment 1 0.00% hildago, texas 1 0.00% 16. google italy hidalgo 17 0.01% hidalgo county 5 0.00% laura 5 0.00% texas certificate of title 2 0.00% gonzalez de los rios 1 0.00% hidalgo county officials 1 0.00% texas hidalgo 1 0.00% hidalgo usa texas 1 0.00% hidalgo fx management 1 0.00% am registered to vote but can't find my card 1 0.00% texas certificate of title location dallas 1 0.00% hidalgo fx capital 1 0.00% 17. all the web hidalgo county court 4 0.00% hidalgo county 3 0.00% aph, hidalgo county, texas 3 0.00% hidalgo county district courts 2 0.00% hidalgo county district court 2 0.00% hidalgo county district clerk 2 0.00% hidalgo county tax assessor 1 0.00% trials in hidalgo texas criminal 1 0.00% hidalgo county law library 1 0.00% south texas scholarships 1 0.00% 956−787−8127, texas 1 0.00% hidalgo county community affairs 1 0.00% hidalgo county community service agency 1 0.00% hidalgo county map 1 0.00% power of attorney 1 0.00% 389th lopez 1 0.00% 18. compuserve hidalgo county 6 0.00% hidalgo county elections 6 0.00% hidalgo county, texas 2 0.00% juan partida 2 0.00% hidalgo county elections office 2 0.00% hidalgo early voting locations 2 0.00% 1 0.00%

Activity by Search Engine 53 how to apply for medical assistance from hidalgo indigent fund yvonne ramon 1 0.00% hidalgo county texas 1 0.00% county of hidalgo texas 1 0.00% hidalgo county real estate 1 0.00% 19. yahoo japan hidalgo 9 0.01% hidalgo fx capital 3 0.00% ‚g‚h‚c‚`‚k‚f‚n 3 0.00% hidalgo tx 1 0.00% hidalgo county 1 0.00% hidalgo fx capital management 1 0.00% hidarugo 1 0.00% hidalgo texas 1 0.00% 20. yahoo taiwan hidalgo 15 0.01% hildago 1 0.00% www.texas. 1 0.00% hidalgo, texas 1 0.00%

Activity by Search Engines with Keywords Detail

Engines Keywords Referrals % 1. google hidalgo 80,616 48.54% county 74,092 44.61% Total for all entries not in table 67,438 40.60% texas 16,761 10.09% of 7,527 4.53% tx 7,082 4.26% district 6,533 3.93% court 6,059 3.65% elections 4,827 2.91% in 3,902 2.35% voting 3,578 2.15% title 3,393 2.04% county, 3,219 1.94% clerk 3,096 1.86% for 3,009 1.81% application 2,871 1.73% courthouse 2,721 1.64% office 2,547 1.53% jobs 2,494 1.50% edinburg 2,081 1.25%

54 Activity by Search Engine 2. yahoo hidalgo 37,383 22.51% county 35,820 21.57% Total for all entries not in table 19,222 11.57% texas 6,587 3.97% jobs 2,551 1.54% of 2,498 1.50% tx 1,971 1.19% district 1,828 1.10% court 1,712 1.03% office 1,640 0.99% in 1,434 0.86% department 1,423 0.86% courthouse 1,389 0.84% elections 1,286 0.77% clerk 1,053 0.63% voting 1,021 0.61% county, 886 0.53% tax 873 0.53% edinburg 847 0.51% employment 766 0.46% 3. msn hidalgo 11,068 6.66% county 10,490 6.32% Total for all entries not in table 6,262 3.77% texas 2,444 1.47% tx 915 0.55% of 880 0.53% district 874 0.53% jobs 615 0.37% clerk 594 0.36% county, 559 0.34% court 553 0.33% in 494 0.30% elections 402 0.24% office 400 0.24% tax 382 0.23% department 347 0.21% hildago 319 0.19% courthouse 266 0.16% edinburg 265 0.16% voting 251 0.15% 4. aol netfind hidalgo 3,444 2.07% county 3,166 1.91%

Activity by Search Engine 55 Total for all entries not in table 1,434 0.86% texas 690 0.42% of 287 0.17% tx 202 0.12% in 180 0.11% voting 167 0.10% county, 167 0.10% court 158 0.10% elections 157 0.09% district 128 0.08% jobs 120 0.07% office 120 0.07% for 107 0.06% election 93 0.06% courthouse 91 0.05% clerk 81 0.05% early 79 0.05% title 73 0.04% 5. google canada hidalgo 171 0.10% county 119 0.07% texas 64 0.04% of 43 0.03% sale 26 0.02% bill 25 0.02% vehicle 15 0.01% tx 15 0.01% county, 14 0.01% website 14 0.01% form 9 0.01% for 7 0.00% budget 7 0.00% in 6 0.00% trailer 5 0.00% certificate 5 0.00% to 5 0.00% hidalgo, 5 0.00% court 5 0.00% hildago 4 0.00% 6. google uk hidalgo 126 0.08% county 97 0.06% texas 32 0.02% of 14 0.01%

56 Activity by Search Engine for 10 0.01% judge 7 0.00% district 7 0.00% budget 6 0.00% tx 6 0.00% purchase 6 0.00% county, 6 0.00% the 6 0.00% official 5 0.00% to 5 0.00% certificate 5 0.00% control 5 0.00% elections 4 0.00% title 4 0.00% laura 4 0.00% court 4 0.00% 7. yahoo mexico hidalgo 122 0.07% county 67 0.04% texas 42 0.03% tx 22 0.01% jobs 10 0.01% salinas 8 0.00% mcallen 8 0.00% judge 8 0.00% aida 8 0.00% in 8 0.00% edinburg, 7 0.00% to 6 0.00% vote 6 0.00% where 6 0.00% 78541 6 0.00% de 5 0.00% county, 5 0.00% condado 5 0.00% map 4 0.00% district 3 0.00% 8. netscape hidalgo 101 0.06% county 87 0.05% texas 26 0.02% tx 17 0.01% of 14 0.01% county, 10 0.01%

Activity by Search Engine 57 jobs 9 0.01% district 9 0.01% title 8 0.00% application 8 0.00% for 7 0.00% certificate 6 0.00% court 5 0.00% tax 5 0.00% county.tx. 4 0.00% to 3 0.00% clerk 3 0.00% in 3 0.00% registration 3 0.00% vehicle 3 0.00% 9. google germany hidalgo 66 0.04% county 24 0.01% texas 7 0.00% laura 7 0.00% application 6 0.00% election 4 0.00% parties 3 0.00% department 3 0.00% usa 3 0.00% politcal 3 0.00% sheriff's 3 0.00% of 3 0.00% sheriff 2 0.00% capital 2 0.00% raul 2 0.00% barboza 2 0.00% fx 2 0.00% co. 1 0.00% management 1 0.00% location 1 0.00% 10. cnet search.com hidalgo 60 0.04% county 44 0.03% texas 12 0.01% co 10 0.01% tx 8 0.00% election 7 0.00% in 4 0.00% results 4 0.00%

58 Activity by Search Engine records 3 0.00% district 3 0.00% courthouse 3 0.00% jail 3 0.00% clerk 3 0.00% serna 2 0.00% jobs 2 0.00% mcallen 2 0.00% 2008 2 0.00% sewer 2 0.00% staff 2 0.00% martha 2 0.00% 11. yahoo spain hidalgo 21 0.01% county 15 0.01% texas 14 0.01% of 13 0.01% sheriff 8 0.00% flores 6 0.00% forms 6 0.00% joe 6 0.00% affidavit 6 0.00% bill 5 0.00% sale 5 0.00% schedule 4 0.00% rate 4 0.00% tax 4 0.00% picture 4 0.00% deputys 4 0.00% palmhurst 4 0.00% hidalgo, 3 0.00% 346 3 0.00% form 3 0.00% 12. altavista hidalgo 36 0.02% county 34 0.02% texas 9 0.01% office/jobs 5 0.00% sheriffs 5 0.00% judge 3 0.00% the 3 0.00% head 3 0.00% start 3 0.00% district 3 0.00%

Activity by Search Engine 59 form 2 0.00% voting 2 0.00% vote 2 0.00% property 2 0.00% where 2 0.00% to 2 0.00% ballot 2 0.00% court 2 0.00% of 2 0.00% 130−u 2 0.00% 13. google australia hidalgo 22 0.01% county 18 0.01% budget 9 0.01% texas 3 0.00% the 3 0.00% training 3 0.00% process 3 0.00% inc 2 0.00% title 2 0.00% manual 2 0.00% hinojosa 2 0.00% of 2 0.00% expenditure 2 0.00% headstart 2 0.00% program 2 0.00% powerpoint 2 0.00% by 2 0.00% form 2 0.00% preparing 2 0.00% laura 2 0.00% 14. google france hidalgo 30 0.02% county 11 0.01% tx 6 0.00% district 5 0.00% texas 4 0.00% us 3 0.00% clerk 3 0.00% application 3 0.00% title 2 0.00% salinas 2 0.00% official 2 0.00% certificate 2 0.00%

60 Activity by Search Engine for 2 0.00% country 2 0.00% perez 2 0.00% of 2 0.00% aida 2 0.00% water 2 0.00% final 1 0.00% 92nd 1 0.00% 15. yahoo canada hidalgo 26 0.02% county 24 0.01% texas 20 0.01% hildago 7 0.00% jobs 4 0.00% tx 4 0.00% start 2 0.00% of 2 0.00% sheriffs 2 0.00% center 2 0.00% in 2 0.00% head 2 0.00% management 1 0.00% animals 1 0.00% dolly 1 0.00% huracÃ¡n 1 0.00% map 1 0.00% capital 1 0.00% sherifffs 1 0.00% departments 1 0.00% 16. google italy hidalgo 27 0.02% county 6 0.00% laura 5 0.00% texas 5 0.00% title 3 0.00% of 3 0.00% certificate 3 0.00% fx 2 0.00% am 1 0.00% card 1 0.00% but 1 0.00% registered 1 0.00% management 1 0.00% location 1 0.00%

Activity by Search Engine 61 de 1 0.00% my 1 0.00% capital 1 0.00% rios 1 0.00% los 1 0.00% find 1 0.00% 17. all the web hidalgo 22 0.01% county 18 0.01% court 6 0.00% texas 6 0.00% district 6 0.00% county, 3 0.00% aph, 3 0.00% clerk 2 0.00% courts 2 0.00% community 2 0.00% tax 1 0.00% assessor 1 0.00% affairs 1 0.00% scholarships 1 0.00% south 1 0.00% law 1 0.00% 956−787−8127, 1 0.00% attorney 1 0.00% lopez 1 0.00% map 1 0.00% 18. compuserve hidalgo 22 0.01% county 17 0.01% elections 8 0.00% texas 4 0.00% early 2 0.00% locations 2 0.00% voting 2 0.00% office 2 0.00% county, 2 0.00% partida 2 0.00% juan 2 0.00% yvonne 1 0.00% medical 1 0.00% of 1 0.00% from 1 0.00% assistance 1 0.00%

62 Activity by Search Engine fund 1 0.00% indigent 1 0.00% how 1 0.00% ramon 1 0.00% 19. yahoo japan hidalgo 16 0.01% capital 4 0.00% fx 4 0.00% ‚g‚h‚c‚`‚k‚f‚n 3 0.00% texas 1 0.00% tx 1 0.00% county 1 0.00% hidarugo 1 0.00% management 1 0.00% 20. yahoo taiwan hidalgo 15 0.01% hildago 1 0.00% hidalgo, 1 0.00% www.texas. 1 0.00% texas 1 0.00%

Activity by Search Engine − Help Card

Top Search Engines Table

Engines − Specific search engine being analyzed.

Referrers − Number of visitors referred to your site from the specified search engine.

% − Percentage of visitors referred from search engines who were referred by the search engine specified.

Top Search Engines with Search Phrases Detail Table

Engines − Specific search engine being analyzed in conjunction with the phrase in the adjacent column.

Phrases − The search phrases being analyzed in conjunction with the search engine in the adjacent column. A search phrase is the entire search string entered by a visitor, which can include one or more individual keywords.

Referrers − Number of visitors referred to your site from the specified search engine who used the specified phrase in their search.

% − Percentage of visitors referred from search engines who used the specified search engine and phrase.

Top Search Engines with Keywords Detail Table

Activity by Search Engine 63 Engines − Specific search engine being analyzed in conjunction with the keyword in the adjacent column.

Keywords − The search keywords being analyzed in conjunction with the search engine in the adjacent column.

Referrals − Number of visitors referred to your site from the specified search engine who used the specified keywords in their search.

% − Percentage of visitors referred from search engines who used the specified search engine and keyword.

−− This information can give you an idea how your meta tags are performing with each search engine.

64 Activity by Search Engine Activity by Search Phrase

The first table identifies search phrases that led the most visitors to your site, regardless of the search engine they used.

The second table identifies, for each phrase, which search engines led visitors to the site.

Activity by Search Phrase

Phrases Referrals % 1. hidalgo county 39,506 23.79% 2. trimmedentry [UT] 34,895 21.01% 3. hidalgo county texas 5,827 3.51% 4. hidalgo county jobs 4,034 2.43% 5. hidalgo county courthouse 3,376 2.03% 6. hidalgo county elections 3,141 1.89% 7. hidalgo county district clerk 2,489 1.50% 8. county of hidalgo 2,355 1.42% 9. hidalgo county, texas 1,428 0.86% 10. hidalgo county tx 1,317 0.79% 11. hidalgo 1,265 0.76% 12. application for texas certificate 1,200 0.72% of title 13. hidalgo county court 1,131 0.68% 14. hidalgo county, tx 1,054 0.63% 15. hidalgo county elections 1,009 0.61% department 16. hidalgo county employment 885 0.53% 17. hidalgo county jail 875 0.53% 18. hidalgo county elections office 759 0.46% 19. hidalgo county court house 689 0.41% 20. hidalgo county clerk 662 0.40% Subtotal 107,897 64.96% Total 166,092 100.00%

Activity by Search Phrase 65 Activity by Search Phrase with Engines Detail

Phrases Engines Referrals % 1. hidalgo county google 23,752 14.30% yahoo 11,318 6.81% msn 3,156 1.90% aol netfind 1,055 0.64% google canada 55 0.03% google uk 42 0.03% cnet search.com 23 0.01% yahoo mexico 23 0.01% netscape 18 0.01% google germany 10 0.01% google australia 7 0.00% altavista 7 0.00% hotbot 6 0.00% compuserve 6 0.00% google italy 5 0.00% google france 5 0.00% lycos 3 0.00% all the web 3 0.00% mamma 3 0.00% yahoo uk &ireland 3 0.00% 3. hidalgo county texas google 2,945 1.77% yahoo 2,007 1.21% msn 621 0.37% aol netfind 188 0.11% google uk 15 0.01% google canada 14 0.01% yahoo canada 13 0.01% netscape 7 0.00% yahoo mexico 5 0.00% altavista 4 0.00% google australia 3 0.00% compuserve 1 0.00% google germany 1 0.00% ixquick 1 0.00% hotbot 1 0.00% google france 1 0.00% 4. hidalgo county jobs google 1,831 1.10% yahoo 1,648 0.99%

66 Activity by Search Phrase msn 436 0.26% aol netfind 93 0.06% yahoo mexico 10 0.01% netscape 8 0.00% google uk 4 0.00% yahoo canada 2 0.00% cnet search.com 1 0.00% google australia 1 0.00% 5. hidalgo county courthouse google 2,067 1.24% yahoo 1,041 0.63% msn 191 0.11% aol netfind 74 0.04% yahoo mexico 1 0.00% netscape 1 0.00% google australia 1 0.00% 6. hidalgo county elections google 2,525 1.52% yahoo 395 0.24% msn 148 0.09% aol netfind 63 0.04% compuserve 6 0.00% google uk 4 0.00% 7. hidalgo county district clerk google 1,907 1.15% yahoo 278 0.17% msn 260 0.16% aol netfind 34 0.02% google uk 3 0.00% netscape 3 0.00% all the web 2 0.00% cnet search.com 2 0.00% 8. county of hidalgo google 1,279 0.77% yahoo 631 0.38% msn 350 0.21% aol netfind 87 0.05% netscape 3 0.00% google canada 2 0.00% yahoo canada 1 0.00% google australia 1 0.00% google uk 1 0.00% 9. hidalgo county, texas google 852 0.51% yahoo 254 0.15% msn 237 0.14% aol netfind 63 0.04%

Activity by Search Phrase 67 google canada 9 0.01% google uk 3 0.00% yahoo mexico 3 0.00% netscape 3 0.00% compuserve 2 0.00% cnet search.com 1 0.00% mamma 1 0.00% 10. hidalgo county tx google 949 0.57% yahoo 232 0.14% msn 93 0.06% aol netfind 27 0.02% netscape 9 0.01% google canada 5 0.00% google germany 1 0.00% altavista 1 0.00% 11. hidalgo google 802 0.48% yahoo 213 0.13% msn 81 0.05% google germany 36 0.02% aol netfind 21 0.01% google canada 20 0.01% google italy 17 0.01% google uk 16 0.01% yahoo taiwan 15 0.01% google france 13 0.01% yahoo japan 9 0.01% google austria 7 0.00% google australia 5 0.00% yahoo canada 3 0.00% yandex 2 0.00% yahoo singapore 2 0.00% altavista 1 0.00% google japan 1 0.00% web.de 1 0.00% 12. application for texas certificate of title google 1,161 0.70% aol netfind 22 0.01% google japan 6 0.00% netscape 3 0.00% google uk 3 0.00% google france 2 0.00% google canada 2 0.00% google germany 1 0.00%

68 Activity by Search Phrase 13. hidalgo county court google 896 0.54% yahoo 149 0.09% msn 66 0.04% aol netfind 13 0.01% all the web 4 0.00% google canada 1 0.00% yahoo korea 1 0.00% altavista 1 0.00% 14. hidalgo county, tx google 714 0.43% yahoo 203 0.12% msn 119 0.07% aol netfind 15 0.01% netscape 1 0.00% google france 1 0.00% google canada 1 0.00% 15. hidalgo county elections department google 494 0.30% yahoo 423 0.25% msn 64 0.04% aol netfind 28 0.02% 16. hidalgo county employment yahoo 463 0.28% google 394 0.24% msn 23 0.01% aol netfind 4 0.00% netscape 1 0.00% 17. hidalgo county jail google 489 0.29% yahoo 262 0.16% msn 101 0.06% aol netfind 19 0.01% yahoo mexico 2 0.00% google canada 1 0.00% altavista 1 0.00% 18. hidalgo county elections office google 555 0.33% yahoo 129 0.08% msn 44 0.03% aol netfind 29 0.02% compuserve 2 0.00% 19. hidalgo county court house google 498 0.30% yahoo 133 0.08% aol netfind 29 0.02% msn 28 0.02% google uk 1 0.00% 20. hidalgo county clerk yahoo 329 0.20%

Activity by Search Phrase 69 google 222 0.13% msn 104 0.06% aol netfind 7 0.00%

Activity by Search Phrase − Help Card

Top Search Phrases Table

Phrases − The specific search phrases being analyzed. A search phrase is the entire search string entered by a visitor. It can include one or more keywords.

Referrals − Number of visitors referred to your site who used the specified search phrase, regardless of the search engine they used.

% − Percentage of referred visitors who used the specified search phrase.

Top Search Phrases with Engines Detail Table

Engines − Specific search engine being analyzed in conjunction with the phrase in the adjacent column.

Phrase − The search phrase a visitor used to find your site.

Referrals− Number of visitors referred to your site from the specified search engine who used the specified phrase in their search.

% − Percentage of visitors referred from search engines who used the specified search engine and phrase.

−− How are people getting to your site? Use these tables to find out if your visitors are using the search phrases you expect. Do you need to use different keywords in page titles to make it easier for people to find your site with search engines?

70 Activity by Search Phrase Activity by Search Keyword

The first table identifies keywords that led the most visitors to the site (regardless of the search engine).

The second table identifies, for each keyword, which search engines led visitors to the site.

Activity by Search Keyword

Keywords Referrals % 1. hidalgo 133,451 24.00% 2. county 124,186 22.33% 3. texas 26,749 4.81% 4. of 11,298 2.03% 5. tx 10,262 1.85% 6. district 9,407 1.69% 7. court 8,514 1.53% 8. elections 6,684 1.20% 9. in 6,045 1.09% 10. jobs 5,811 1.04% 11. voting 4,997 0.90% 12. county, 4,874 0.88% 13. clerk 4,842 0.87% 14. office 4,721 0.85% 15. courthouse 4,474 0.80% 16. department 3,611 0.65% 17. for 3,578 0.64% 18. title 3,562 0.64% 19. edinburg 3,259 0.59% 20. application 3,004 0.54% Subtotal 383,329 68.92% Total 556,156 100.00%

Activity by Search Keyword 71 Activity by Search Keyword with Engines Detail

Keywords Engines Referrals % 1. hidalgo google 80,616 14.50% yahoo 37,383 6.72% msn 11,068 1.99% aol netfind 3,444 0.62% google canada 171 0.03% google uk 126 0.02% yahoo mexico 122 0.02% netscape 101 0.02% google germany 66 0.01% cnet search.com 60 0.01% altavista 36 0.01% google france 30 0.01% google italy 27 0.00% yahoo canada 26 0.00% compuserve 22 0.00% all the web 22 0.00% google australia 22 0.00% yahoo spain 21 0.00% yahoo japan 16 0.00% yahoo taiwan 15 0.00% 2. county google 74,092 13.32% yahoo 35,820 6.44% msn 10,490 1.89% aol netfind 3,166 0.57% google canada 119 0.02% google uk 97 0.02% netscape 87 0.02% yahoo mexico 67 0.01% cnet search.com 44 0.01% altavista 34 0.01% yahoo canada 24 0.00% google germany 24 0.00% google australia 18 0.00% all the web 18 0.00% compuserve 17 0.00% yahoo spain 15 0.00% google france 11 0.00% hotbot 8 0.00% mamma 8 0.00%

72 Activity by Search Keyword google italy 6 0.00% 3. texas google 16,761 3.01% yahoo 6,587 1.18% msn 2,444 0.44% aol netfind 690 0.12% google canada 64 0.01% yahoo mexico 42 0.01% google uk 32 0.01% netscape 26 0.00% yahoo canada 20 0.00% yahoo spain 14 0.00% cnet search.com 12 0.00% altavista 9 0.00% google japan 8 0.00% google germany 7 0.00% all the web 6 0.00% google italy 5 0.00% google france 4 0.00% compuserve 4 0.00% google australia 3 0.00% lycos 2 0.00% 4. of google 7,527 1.35% yahoo 2,498 0.45% msn 880 0.16% aol netfind 287 0.05% google canada 43 0.01% google uk 14 0.00% netscape 14 0.00% yahoo spain 13 0.00% google japan 6 0.00% google italy 3 0.00% google germany 3 0.00% google australia 2 0.00% altavista 2 0.00% yahoo canada 2 0.00% google france 2 0.00% all the web 1 0.00% compuserve 1 0.00% 5. tx google 7,082 1.27% yahoo 1,971 0.35% msn 915 0.16% aol netfind 202 0.04%

Activity by Search Keyword 73 yahoo mexico 22 0.00% netscape 17 0.00% google canada 15 0.00% cnet search.com 8 0.00% google france 6 0.00% google uk 6 0.00% yahoo canada 4 0.00% yahoo spain 3 0.00% altavista 2 0.00% yahoo singapore 2 0.00% yahoo japan 1 0.00% google japan 1 0.00% google germany 1 0.00% yahoo india 1 0.00% mamma 1 0.00% yahoo australia &nz 1 0.00% 6. district google 6,533 1.17% yahoo 1,828 0.33% msn 874 0.16% aol netfind 128 0.02% netscape 9 0.00% google uk 7 0.00% all the web 6 0.00% google france 5 0.00% cnet search.com 3 0.00% google canada 3 0.00% yahoo mexico 3 0.00% altavista 3 0.00% mamma 2 0.00% yahoo spain 1 0.00% hotbot 1 0.00% google germany 1 0.00% 7. court google 6,059 1.09% yahoo 1,712 0.31% msn 553 0.10% aol netfind 158 0.03% all the web 6 0.00% netscape 5 0.00% google canada 5 0.00% google uk 4 0.00% mamma 3 0.00% yahoo mexico 2 0.00%

74 Activity by Search Keyword altavista 2 0.00% yahoo uk &ireland 1 0.00% hotbot 1 0.00% google australia 1 0.00% yahoo korea 1 0.00% cnet search.com 1 0.00% 8. elections google 4,827 0.87% yahoo 1,286 0.23% msn 402 0.07% aol netfind 157 0.03% compuserve 8 0.00% google uk 4 0.00% 9. in google 3,902 0.70% yahoo 1,434 0.26% msn 494 0.09% aol netfind 180 0.03% yahoo mexico 8 0.00% google canada 6 0.00% cnet search.com 4 0.00% mamma 3 0.00% google uk 3 0.00% netscape 3 0.00% searchalot 2 0.00% yahoo canada 2 0.00% all the web 1 0.00% google australia 1 0.00% altavista 1 0.00% yahoo uk &ireland 1 0.00% 10. jobs yahoo 2,551 0.46% google 2,494 0.45% msn 615 0.11% aol netfind 120 0.02% yahoo mexico 10 0.00% netscape 9 0.00% yahoo canada 4 0.00% google uk 4 0.00% cnet search.com 2 0.00% yahoo uk &ireland 1 0.00% google australia 1 0.00% 11. voting google 3,551 0.64% yahoo 1,021 0.18% msn 251 0.05%

Activity by Search Keyword 75 aol netfind 166 0.03% google canada 4 0.00% altavista 2 0.00% compuserve 2 0.00% 12. county, google 3,219 0.58% yahoo 886 0.16% msn 559 0.10% aol netfind 167 0.03% google canada 14 0.00% netscape 10 0.00% google uk 6 0.00% yahoo mexico 5 0.00% all the web 3 0.00% compuserve 2 0.00% cnet search.com 1 0.00% google france 1 0.00% mamma 1 0.00% 13. clerk google 3,096 0.56% yahoo 1,053 0.19% msn 594 0.11% aol netfind 81 0.01% cnet search.com 3 0.00% google canada 3 0.00% netscape 3 0.00% google uk 3 0.00% google france 3 0.00% all the web 2 0.00% yahoo mexico 1 0.00% 14. office google 2,547 0.46% yahoo 1,640 0.29% msn 400 0.07% aol netfind 120 0.02% google canada 4 0.00% google japan 2 0.00% google uk 2 0.00% compuserve 2 0.00% altavista 1 0.00% mamma 1 0.00% google germany 1 0.00% yahoo mexico 1 0.00% 15. courthouse google 2,721 0.49% yahoo 1,389 0.25%

76 Activity by Search Keyword msn 266 0.05% aol netfind 91 0.02% cnet search.com 3 0.00% yahoo mexico 2 0.00% netscape 1 0.00% google australia 1 0.00% 16. department google 1,763 0.32% yahoo 1,423 0.26% msn 347 0.06% aol netfind 68 0.01% google germany 3 0.00% google canada 2 0.00% yahoo mexico 1 0.00% google uk 1 0.00% google australia 1 0.00% google france 1 0.00% netscape 1 0.00% 17. for google 3,009 0.54% yahoo 315 0.06% aol netfind 107 0.02% msn 106 0.02% google uk 10 0.00% google canada 7 0.00% netscape 7 0.00% google japan 6 0.00% google france 2 0.00% lycos 2 0.00% yahoo singapore 2 0.00% google germany 1 0.00% cnet search.com 1 0.00% yahoo mexico 1 0.00% google australia 1 0.00% compuserve 1 0.00% 18. title google 3,393 0.61% aol netfind 73 0.01% yahoo 34 0.01% msn 32 0.01% netscape 8 0.00% google japan 6 0.00% google canada 4 0.00% google uk 4 0.00% google italy 3 0.00%

Activity by Search Keyword 77 google australia 2 0.00% google france 2 0.00% google germany 1 0.00% 19. edinburg google 2,081 0.37% yahoo 847 0.15% msn 265 0.05% aol netfind 57 0.01% google uk 3 0.00% yahoo mexico 3 0.00% google canada 1 0.00% google germany 1 0.00% cnet search.com 1 0.00% 20. application google 2,871 0.52% aol netfind 59 0.01% yahoo 28 0.01% msn 15 0.00% netscape 8 0.00% google japan 6 0.00% google germany 6 0.00% google canada 4 0.00% google uk 3 0.00% google france 3 0.00% google australia 1 0.00%

Activity by Search Keyword − Help Card

Top Search Keywords Table

Keywords − The keyword being analyzed in conjunction with the search engine in the adjacent column. To see the entire search strings entered by visitors, see the Top Search Phrases page.

Referrers − Number of visitors referred to your site with the specified keywords.

% − Percentage of visitors referred from search engines who used the specified search engine and keyword.

Top Search Keywords Table with Engines Detail Table

Engines − Specific search engine being analyzed in conjunction with the keyword in the adjacent column.

Keywords − The keyword being analyzed in conjunction with the search engine in the adjacent column. To see the entire search strings entered by visitors, see the Top Search Phrases page.

78 Activity by Search Keyword Referrals − Number of visitors referred to your site from the specified search engine who used the specified keywords in their search.

% Percentage of visitors referred from search engines who used the specified search engine and keyword.

−− At the most basic level, this section tells you which search engines are being used most frequently to find your site. You also may find that some search engines are referring visitors to your site with the keywords you expect and that other search engines are not.

Activity by Search Keyword 79 80 Activity by Search Keyword Visitors Dashboard

This displays key graphs and tables that provide an overview of the Visitors chapter. Click on the title of a graph or table to navigate to the corresponding page.

Visit Summary

Visitors Dashboard 81 Visitor Summary

Unique Visitors 255,427 Visitors Who Visited Once 205,208 Visitors Who Visited More Than Once 50,219 Average Visits per Visitor 1.88

82 Visitors Dashboard Visitors Dashboard 83 84 Visitors Dashboard Top Visitors

This report identifies the IP address, domain name, or cookie of each visitor, and identifies the visitor's relative activity level on the site. If you use cookies to track visits, Reporting Center can differentiate between hits from different visitors with the same IP address.

Top Visitors

Visitor Visits % Hits 1. 195.37.209.43_Mozilla/5.0 ( 2,976 0.62% 3,088 X11; U; Linux i686; en−US; rv:1. 8.0.1) Gecko/20060313 Fedora/1. 5.0.1−9 Firefox/1.5.0.1 2. unknown−235−168.zebra. 2,307 0.48% 2,836 com_Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0. 04506; InfoPath.2; MSOffice 12) 3. mon.itor.us_Mozilla/5.0 (X11; 1,821 0.38% 6,017 U; Linux i686; en−US; rv:1.8. 0.1) Gecko/20060313 Fedora/1.5. 0.1−9 Firefox/1.5.0.1 4. 144.45.4.27_Mozilla/4.0 ( 1,275 0.27% 2,033 compatible;) 5. msnbot−65−55−211−53.search. 1,244 0.26% 2,299 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm)

Top Visitors 85 6. msnbot−65−55−211−54.search. 1,236 0.26% 2,413 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 7. msnbot−65−55−211−47.search. 1,170 0.24% 2,142 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 8. msnbot−65−55−211−51.search. 1,142 0.24% 2,266 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 9. msnbot−65−55−211−48.search. 1,139 0.24% 2,178 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 10. msnbot−65−55−211−49.search. 1,131 0.24% 2,240 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 11. msnbot−65−55−211−52.search. 1,130 0.24% 2,281 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 12. msnbot−65−55−211−50.search. 1,126 0.24% 2,175 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 13. msnbot−65−55−211−44.search. 1,110 0.23% 2,145 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 14. msnbot−65−55−211−45.search. 1,088 0.23% 2,093 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 15. msnbot−65−55−211−55.search. 1,064 0.22% 1,936 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 16. llf320047.crawl.yahoo. 1,026 0.21% 6,887 net_Mozilla/5.0 (compatible; Yahoo! Slurp; http://help.yahoo.com/ help/us/ysearch/slurp) 17. 68−88−107−195.ded.swbell. 975 0.20% 71,440 net_Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0. 50727) 18. msnbot−65−55−211−43.search. 931 0.19% 1,820 msn.com_msnbot/1.1 ( http:// search.msn.com/msnbot.htm) 19. llf320047.crawl.yahoo. 914 0.19% 13,519 net_Mozilla/5.0 (compatible; Yahoo! Slurp/3.0; http://help.yahoo. com/help/us/ysearch/slurp) 20. rrcs−67−78−92−234.sw.biz.rr. 868 0.18% 64,210 com_Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;

86 Top Visitors SV1) Subtotal 25,673 5.36% 196,018 Other 453,471 94.64% 16,157,638 Total 479,144 100.00% 16,353,656

Top Visitors − Help Card

Hits − Number of hits attributed to the specified visitor. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Visitor − The IP address, domain name, or cookie of the visitor.

Visits − Number of times the specified visitor visited your site. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits or hits made by the specified visitor.

−− Consider the visitors who use the site most, and tailor your site to their interests and needs. If your site is an intranet, notice which employees use the site most, and find out what they like about it. You might also get feedback from those who use it the least and find out what they are looking for.

Note: If a visitor has a dynamic IP address, or if a group of visitors are behind a proxy server or firewall, this data might be misleading. In the case of a dynamic IP address, multiple IP addresses could be shown for a single visitor, and in the case of a firewall or proxy server, one IP address could be used by more than one visitor.

Top Visitors 87 88 Top Visitors New vs. Return Visits

This report compares the number of visits by new and returning visitors to your site.

New vs. Return Visits

Visitor Type Visits % 1. Returning Visitors 161,966 33.80% 2. New Visitors 159,317 33.25% 3. Visitors Not Accepting 157,861 32.95% Cookies Total 479,144 100.00%

New vs. Return Visits − Help Card

New Visitors − Visitors who didn't have a cookie from your site on their first hit, but had one on later hits.

Returning Visitors − Visitors who already had a cookie from your site when they visited.

Visitors Not Accepting Cookies − Visitors not accepting cookies from your site. There is no way to determine if these visitors are new or returning.

Visits − Number of visits by visitors who fit into the specified visitor category. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

New vs. Return Visits 89 % − Percentage of visitors who fit into the specified visitor category.

−− By tracking the ratio between new and return visits over a period of time, you can determine if your site is attracting enough returning visitors.

90 New vs. Return Visits Visitors by Number of Visits

This report shows the distribution of visitors based on how many times each visitor visited your site.

Visitors by Number of Visits

Number of Visits Unique Visitors % 1 visit 205,208 80.34% 2 visits 26,449 10.35% 3 visits 9,038 3.54% 4 visits 4,316 1.69% 5 visits 2,494 0.98% 6 visits 1,519 0.59% 7 visits 969 0.38% 8 visits 748 0.29% 9 visits 540 0.21% Subtotal 251,281 98.38% Other 4,146 1.62% Total 255,427 100.00%

Visitors by Number of Visits − Help Card

Number of Visits − The number of visits, beginning with one and increasing by increments of one, being analyzed in the other columns.

Unique Visitors− Number of unique individuals who came to your site the amount of times specified in the Number of Visits column.

% − Percentage of unique visitors who came to your site the amount of times specified in the Number of Visits column.

−− This information can indicate whether or not your site compels visitors to return. Updating web site content is one way to draw return visitors.

Visitors by Number of Visits 91 92 Visitors by Number of Visits Visitors Trend

This report shows how many times visitors visited your web site and how long they stayed. The information is divided into time slices based on the duration of the log file. Visits are freshly counted during each time interval in the report. Some visits may span more than one time interval, and therefore a single visit may be counted more than once. This manner of counting visits may cause the Visits Trend total visits to exceed the total visits shown on the Overview Dashboard page.

Visitors Trend 93 Visitors Trend

First Time Avg Visit Time Interval Visits Unique Visitors Visitor Minutes Visitors Length Jan 20,361 14,929 5,286 00:07:00 142,753.33 Feb 0 0 0 0 0.00 Mar 0 0 0 0 0.00 Apr 0 0 0 0 0.00 May 0 0 0 0 0.00 Jun 53,060 40,325 22,666 00:07:53 418,382.03 Jul 65,422 52,835 28,094 00:08:15 540,522.33 Aug 60,012 46,112 25,347 00:10:36 636,302.97 Sep 67,584 51,901 20,053 00:16:18 1,102,256.93 Oct 84,150 63,767 23,429 00:22:19 1,878,560.08 Nov 74,164 54,717 19,749 00:17:42 1,312,825.68 Dec 59,056 43,385 15,305 00:19:24 1,146,147.55 Average 40,317 30,664 13,327 N/A 598,145.91 Total 483,809 367,971 159,929 N/A 7,177,750.92

Visitors Trend − Help Card

Time Interval − A one−year report displays monthly time increments. A one−quarter report displays weekly time increments. A one−month report or a one−week report displays daily time increments. A daily report displays hourly time increments. An hour−long interval marked 12:00, for example, includes all activity between 12:00 and 12:59.

Visits − Number of visits to your web site. If a visit spans multiple time intervals, it is counted in each interval. Every visit from a visitor is counted, even if the same visitor came to your web site multiple times. Also included are zero−length visits. A zero−length visit occurs when all hits for that visit are logged with the exact same time stamp.

Unique Visitors − Number of individuals who visited your site during the report period. If someone visits more than once, they are counted only the first time they visit. Values of "N/A" indicate that the detailed data required for Unique Visitors per time period is not available. This situation occurs when the Top Visitors report has reached its configured limit.

94 Visitors Trend First Time Visitors − Number of visitors who had never visited your web site before.

Avg Visit Length − The average amount of time visitors spent at your site within the given time interval. The data is formatted as hh:mm:ss (hours:minutes:seconds). The average visit length is calculated by dividing the value from the Visitor Minutes column by the value from the Visits column.

Visitor Minutes − Number of minutes your web site was viewed, regardless of who was viewing it.

Average − This row gives the average for each column.

Total − The total for the column. Some visits may span more than one time interval, and be counted more than once. These duplicate visit counts may cause the total visits count on this row to exceed the actual total number of visits shown on the Overview Dashboard page.

−− Use this page to determine which times your web site is busiest.

Daily averages cut off visits that continue into the next day, whereas weekly averages do not. Therefore, weekly averages may appear a bit longer than daily averages.

Visitors Trend 95 96 Visitors Trend Visits Trend

This report helps you understand the bandwidth requirements of your site by tracking visits over the course of the report period.

Visits Trend

Time Interval Visits % Jan 17,826 3.72% Feb 0 0.00% Mar 0 0.00% Apr 0 0.00% May 0 0.00% Jun 52,887 11.04% Jul 65,208 13.61% Aug 59,705 12.46% Sep 67,251 14.03% Oct 83,751 17.48% Nov 73,762 15.39% Dec 58,794 12.27% Total 479,184 100.00%

Visits Trend − Help Card

Visits − Number of visits to your site during the specified time interval. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

Visits Trend 97 % − Percentage of visits to your site during the specified time interval compared with all visits to your site during the report period.

−− Periods of less activity can be considered good times for maintenance and content improvement.

98 Visits Trend Top Organizations

If you have enabled the WebTrends GeoTrends Database for this profile, this page will list the most active companies and other organizations visiting your web site. The second table will show you the most active domain names from each organization.

Top Organizations

Organization Visits % Hits 1. Internet Assigned Numbers Authority 121,499 25.39% 5,355,468 2. America Online, Inc. 75,403 15.76% 101,844 3. Southwestern Bell Internet Services, Inc. 33,177 6.93% 2,121,512 4. Hotmail Corporation 33,086 6.91% 131,084 5. UUNET Technologies, Inc. 29,055 6.07% 1,041,451 6. EXCALIBUR Group, A Time Warner 25,014 5.23% 1,568,995 Company 7. ROADRUNNER−SOUTHWEST 8,244 1.72% 450,723 8. AT&T WorldNet Services 7,622 1.59% 227,075 9. Bell South Intellectual Property 6,964 1.46% 207,479 Corporation 10. American Registry for Internet Numbers 5,598 1.17% 297,092 11. Pacific Bell Internet Services 5,348 1.12% 408,924 12. TDS Telecom, TDSNET 4,617 0.96% 241,531 13. Buckeye Cablevision, Inc. 3,991 0.83% 18,211 14. Netscape Communications Corp 3,957 0.83% 6,976 15. State of Texas General Services 3,428 0.72% 257,044 Commission 16. Latin American and Caribbean IP address 3,320 0.69% 25,682 Regional Registry 17. Road Runner 3,087 0.65% 196,763 18. Stadt Regensburg 2,977 0.62% 3,089 19. University of Texas−Pan American 2,875 0.60% 179,509 20. Lieberman Research Worldwide 2,610 0.55% 10,274 Subtotal 381,872 79.79% 12,850,726 Other 96,695 20.21% 3,512,169

Top Organizations 99 Total for Known Organizations 478,567 100.00% 16,362,895 Total for Unknown Organizations 0 0.00% 0 Total 478,567 100.00% 16,362,895

Top Organizations and Domain Names

Organization Domain Name Visits % 1. Internet Assigned Numbers Authority sbcglobal.net 29,322 6.13% rr.com 25,942 5.42% No domain name found 16,952 3.54% swbell.net 9,292 1.94% yahoo.net 8,265 1.73% spcsdns.net 3,489 0.73% comcast.net 2,537 0.53% myvzw.com 1,932 0.40% verizon.net 1,848 0.39% prod−infinitum.com.mx 1,461 0.31% cox.net 675 0.14% suddenlink.net 672 0.14% cantv.net 642 0.13% comcastbusiness.net 633 0.13% 122.airtelbroadband.in 581 0.12% bellsouth.net 541 0.11% 163data.com.cn 538 0.11% ny.adsl 477 0.10% qwest.net 465 0.10% ttnet.net.tr 432 0.09% tedata.net 418 0.09% wildblue.net 417 0.09% trla.org 415 0.09% eeisd.org 415 0.09% veloxzone.com.br 414 0.09% amazonaws.com 405 0.08% hidalgococscd.com 397 0.08% embarqhsd.net 385 0.08% windstream.net 359 0.08% charter.com 308 0.06% vtxb.net 291 0.06% vtxc.net 285 0.06% adsl.tpnet.pl 238 0.05% telesp.net.br 237 0.05% dedi.digiweb.ie 228 0.05%

100 Top Organizations asianet.co.th 193 0.04% virtua.com.br 185 0.04% clearwire−dns.net 164 0.03% google.com 164 0.03% hinet.net 160 0.03% brasiltelecom.net.br 157 0.03% pldt.net 144 0.03% foremosttech.net 128 0.03% totbb.net 125 0.03% fpt.vn 124 0.03% dannenbaum.com 121 0.03% centurytel.net 107 0.02% telecom.net.ar 104 0.02% vsnl.net.in 101 0.02% link.com.eg 99 0.02% speedy.com.ar 99 0.02% twtelecom.net 92 0.02% rima−tde.net 91 0.02% yandex.ru 90 0.02% pacbell.net 89 0.02% rogers.com 81 0.02% telkom.net.id 79 0.02% gvt.net.br 78 0.02% littonloan.com 76 0.02% smartbro.net 72 0.02% frontiernet.net 71 0.01% grandenetworks.net 71 0.01% mtnl.net.in 68 0.01% fema.gov 67 0.01% fibertel.com.ar 67 0.01% lrgvdc.org 64 0.01% hcm.fpt.vn 63 0.01% speakeasy.net 60 0.01% bol.net.in 59 0.01% internetdsl.tpnet.pl 56 0.01% t−dialin.net 56 0.01% logixcom.net 54 0.01% alltel.net 54 0.01% webbcountytx.gov 52 0.01% scansafe.net 47 0.01% covad.net 47 0.01% softlayer.com 45 0.01%

Top Organizations 101 cableone.net 44 0.01% internetserviceteam.com 44 0.01% entireweb.com 43 0.01% ayell.org 43 0.01% btcentralplus.com 41 0.01% abo.wanadoo.fr 40 0.01% cazoodle.com 39 0.01% net.t−com.hr 38 0.01% dsl.bell.ca 38 0.01% vtr.net 36 0.01% movilnet.com.ve 34 0.01% retail.telecomitalia.it 34 0.01% insightbb.com 34 0.01% 1dial.com 33 0.01% business.telecomitalia.it 33 0.01% theplanet.com 33 0.01% ctbcnetsuper.com.br 32 0.01% usawide.net 32 0.01% link.net.pk 32 0.01% wateen.net 31 0.01% adsl.terra.cl 31 0.01% arcor−ip.net 30 0.01% ammonslaw.com 30 0.01% stsn.net 29 0.01% bezeqint.net 28 0.01% dedibox.fr 28 0.01% gordonmottpc.com 28 0.01% rdsnet.ro 28 0.01% ameritech.net 28 0.01% chello.pl 28 0.01% adsl.viettel.vn 27 0.01% gaoland.net 27 0.01% as43234.net 26 0.01% longchilton.com 26 0.01% vidacreers.org 26 0.01% ltdomains.com 26 0.01% jfpplaw.com 26 0.01% adsl.tie.cl 26 0.01% tttmaxnet.com 26 0.01% speedy.net.pe 26 0.01% cable.net.co 25 0.01% sky.com 25 0.01%

102 Top Organizations cstrial.com 24 0.01% vivax.com.br 24 0.01% bti.net.ph 24 0.01% svservers.com 24 0.01% access.telenet.be 23 0.00% youtele.com 22 0.00% etb.net.co 22 0.00% gvtc.com 22 0.00% clients.your−server.de 22 0.00% pppoe.mtu−net.ru 22 0.00% as9105.com 22 0.00% shawcable.net 21 0.00% phmy.com 21 0.00% mchsi.com 20 0.00% ono.com 20 0.00% laycat.com 20 0.00% mc.videotron.ca 20 0.00% codetel.net.do 20 0.00% privatedns.com 20 0.00% js−llp.com 20 0.00% inktomisearch.com 20 0.00% gbserver.co.uk 19 0.00% cebridge.net 19 0.00% isp.belgacom.be 19 0.00% nuvox.net 19 0.00% megared.net.mx 19 0.00% kbronet.com.tw 18 0.00% bigpond.net.au 18 0.00% fast.net.id 18 0.00% adsl.alicedsl.de 17 0.00% satnet.net 17 0.00% prima.net.ar 17 0.00% lucas.oh.us 16 0.00% tfn.net.tw 16 0.00% wayport.net 16 0.00% iycc.biz 16 0.00% ocn.ne.jp 16 0.00% onetacc.com 15 0.00% buckeyecom.net 15 0.00% blueyonder.co.uk 15 0.00% cust.bluewin.ch 15 0.00% ukrtel.net 15 0.00%

Top Organizations 103 thompsonreilley.com 15 0.00% proxad.net 15 0.00% dip0.t−ipconnect.de 14 0.00% guadalupe.tx.us 14 0.00% bethere.co.uk 14 0.00% jackoboyle.com 14 0.00% gunnclark.com 14 0.00% consolidated.net 14 0.00% teamindustrialservices.com 14 0.00% tdatabrasil.net.br 14 0.00% gailjohns.com 14 0.00% ctinets.com 13 0.00% mclennancounty.us 13 0.00% as29550.net 13 0.00% sti.net 13 0.00% geek−tools.org 13 0.00% broadband.corbina.ru 12 0.00% telus.net 12 0.00% cust.bredbandsbolaget.se 12 0.00% sdsl.bell.ca 12 0.00% ucom.ne.jp 12 0.00% tlotx.com 12 0.00% adsl.inetia.pl 12 0.00% kyklo.com 12 0.00% alton−moore.net 12 0.00% bestwhite.com 12 0.00% geninfo.com 12 0.00% bresnan.net 12 0.00% tds.net 12 0.00% copyzone.net 11 0.00% ntc.net.np 11 0.00% lorancethompson.com 11 0.00% direct−adsl.nl 11 0.00% lsc.net.tw 11 0.00% shepardwaltonking.com 11 0.00% bairhilty.com 11 0.00% timbrasil.com.br 10 0.00% eircom.net 10 0.00% dsl.vodafone.it 10 0.00% Other 10,713 2.24% 2. America Online, Inc. aol.com 53,848 11.25% No domain name found 21,542 4.50%

104 Top Organizations turner.com 12 0.00% aoltw.net 1 0.00% Other 0 0.00% 3. Southwestern Bell Internet Services, Inc. swbell.net 23,089 4.82% No domain name found 4,727 0.99% searchme.com 1,555 0.32% crucialx.net 1,029 0.22% hchsp.org 699 0.15% mxlogic.net 443 0.09% twcbs.com 243 0.05% as13448.com 231 0.05% pdcsrvr.com 152 0.03% edwards−titleco.com 110 0.02% dchstx.org 108 0.02% gvtc.com 84 0.02% dotnetdotcom.org 80 0.02% esc2.net 59 0.01% hecorp.com 48 0.01% servepath.com 47 0.01% hidalgocountyjp.com 23 0.00% nueces.tx.us 23 0.00% rioco.com 20 0.00% afginc.net 15 0.00% comporium.net 13 0.00% cellonenation.net 13 0.00% ljtlaw.com 13 0.00% rvmjfirm.com 13 0.00% rr.com 12 0.00% mindspring.com 12 0.00% midco.net 12 0.00% lindow−treat.com 11 0.00% business−access.com 10 0.00% upperbeyond.com 10 0.00% borderhealth.org 9 0.00% mblaw.org 9 0.00% esc13.net 8 0.00% lanwt.org 7 0.00% shinwa−usa.net 7 0.00% ssmhc.com 7 0.00% bordersmelon.com 7 0.00% fuse.net 7 0.00% oconben.com 7 0.00%

Top Organizations 105 secureserver.net 7 0.00% dejazzd.com 7 0.00% husch.com 6 0.00% mckinneytexas.org 6 0.00% ackley.net 5 0.00% securitylandtitle.com 5 0.00% cimcoisp.net 4 0.00% williamsonconst.com 4 0.00% carriercom.net 4 0.00% airlogic.net 4 0.00% fastsearch.net 4 0.00% mesh.net 4 0.00% globalsantafe.com 3 0.00% sgsindustrial.com 3 0.00% corrigandispatch.com 3 0.00% 1dial.com 3 0.00% santosalliances.com 3 0.00% michaelnewmanlaw.com 3 0.00% crvs.com 3 0.00% softlayer.com 3 0.00% capitaltitleoftexas.com 3 0.00% dslextreme.com 2 0.00% nlc.org 2 0.00% weaverandtidwell.com 2 0.00% hcinet.net 2 0.00% fmtc.com 2 0.00% gcecisp.com 2 0.00% pldi.net 2 0.00% gigabiz.net 2 0.00% elmanana.com.mx 2 0.00% clearrate.com 2 0.00% rogers.com 2 0.00% omnispring.net 2 0.00% seovec.org 2 0.00% coolonlinegames.info 2 0.00% idc.mn 2 0.00% k12.tx.us 2 0.00% netins.net 2 0.00% juch−tech.com 2 0.00% jgwentworth.com 2 0.00% southtexascollege.edu 2 0.00% cvty.com 2 0.00%

106 Top Organizations teklinks.com 2 0.00% marquisnet.com 2 0.00% bendbroadband.com 2 0.00% staktek.com 1 0.00% trit.net 1 0.00% pcwi.net 1 0.00% valleyoms.com 1 0.00% dyn−intl.com 1 0.00% citizensfla.com 1 0.00% bostwicklaboratories.com 1 0.00% minnesotabroadband.net 1 0.00% coho.net 1 0.00% wiseregional.com 1 0.00% ambac−assurance.com 1 0.00% alliancesystems.com 1 0.00% data393.net 1 0.00% pdfdownload.org 1 0.00% longburner.com 1 0.00% upload66.com 1 0.00% softcom.net 1 0.00% lubbockheart.com 1 0.00% marcocable.net 1 0.00% sterling−fd.com 1 0.00% finestkind.com 1 0.00% nciservers.com 1 0.00% lanuevaradiocristiana.com 1 0.00% portraitinnovations.com 1 0.00% alliedprimary.com 1 0.00% cumbytel.com 1 0.00% victoriatx.org 1 0.00% test.com 1 0.00% sparkplugbb.net 1 0.00% cavenders.com 1 0.00% elginisd.net 1 0.00% benavidesisd.net 1 0.00% geokinetics.com 1 0.00% ntegratedsolutions.net 1 0.00% pinevilledsl.net 1 0.00% sdncommunications.com 1 0.00% cptxoffice.net 1 0.00% downtownmckinney.com 1 0.00% oscn.net 1 0.00%

Top Organizations 107 arvig.net 1 0.00% powerset.com 1 0.00% wk.net 1 0.00% rhinocommunications.net 1 0.00% medhost.com 1 0.00% greenspunlaw.com 1 0.00% luthersem.edu 1 0.00% cjcfpd.org 1 0.00% gisins.com 1 0.00% kustomsignals.com 1 0.00% consolidated.net 1 0.00% saleamp.com 1 0.00% dispatch.com 1 0.00% royell.org 1 0.00% digitalpath.net 1 0.00% sbc.com 1 0.00% gregg.tx.us 1 0.00% swrcc.net 1 0.00% mailcontrol.com 1 0.00% sdncom.net 1 0.00% benderson.com 1 0.00% bishopkearneyhs.org 1 0.00% evertek.net 1 0.00% richweb.com 1 0.00% mt−rushmore.net 1 0.00% alaskausa.org 1 0.00% craigslist.org 1 0.00% avemaria.edu 1 0.00% heritage−links.com 1 0.00% sfgov.org 1 0.00% parkwaychevrolet.com 1 0.00% Other 0 0.00% 4. Hotmail Corporation msn.com 26,342 5.50% No domain name found 6,743 1.41% ltdomains.com 1 0.00% Other 0 0.00% 5. UUNET Technologies, Inc. yahoo.net 10,865 2.27% rr.com 9,515 1.99% esconett.org 3,502 0.73% No domain name found 2,420 0.51% ask.com 976 0.20% direcpc.com 449 0.09%

108 Top Organizations comcast.net 216 0.05% amazonaws.com 182 0.04% embarqhsd.net 104 0.02% alter.net 83 0.02% kmcmail.net 82 0.02% logixcom.net 63 0.01% covad.net 60 0.01% lnvinc.com 56 0.01% uu.net 47 0.01% grandenetworks.net 46 0.01% qwest.net 42 0.01% xo.net 33 0.01% telwestnet.net 24 0.01% smisd.net 19 0.00% obrahomes.com 18 0.00% cableone.net 17 0.00% k12.tx.us 15 0.00% iowatelecom.net 14 0.00% smiths−group.com 9 0.00% calhouncotx.org 8 0.00% inktomisearch.com 8 0.00% wideopenwest.com 7 0.00% windstream.net 7 0.00% hallettperrin.com 5 0.00% privatedns.com 5 0.00% wecon.com 5 0.00% americanhousing.org 5 0.00% smead.com 5 0.00% theplanet.com 4 0.00% nielsenmedia.com 4 0.00% aksmithlaw.com 4 0.00% cavtel.net 3 0.00% heberjahiz.com 3 0.00% genpt.com 3 0.00% mdsg−pacwest.com 3 0.00% gtcom.net 3 0.00% sccoast.net 3 0.00% westernsteelco.com 3 0.00% dsl.bell.ca 3 0.00% o1.com 3 0.00% broaddusassociates.com 3 0.00% sasknet.sk.ca 2 0.00%

Top Organizations 109 ha.md.us 2 0.00% netins.net 2 0.00% transwaveisp.com 2 0.00% gpmeng.com 2 0.00% mclennan.tx.us 2 0.00% bhfc.net 2 0.00% acanac.net 2 0.00% anvilcom.com 2 0.00% idleaire.com 2 0.00% converse.com 2 0.00% thebankandtrust.com 2 0.00% yourbestmovers.com 2 0.00% fdalaw.com 2 0.00% ishsi.com 2 0.00% iawpro1.com 2 0.00% crowleynorman.com 2 0.00% fidelitybank.com 2 0.00% vpls.net 2 0.00% state.az.us 2 0.00% centennialpr.net 2 0.00% taconic.net 1 0.00% brightok.net 1 0.00% laneberry.com 1 0.00% neospire.net 1 0.00% reflectionprint.com 1 0.00% pathwayz.com 1 0.00% cei.net 1 0.00% corexchange.com 1 0.00% esgil.com 1 0.00% amtelecom.net 1 0.00% wildblue.net 1 0.00% xlmgt.com 1 0.00% acordia.com 1 0.00% radiant.net 1 0.00% douglas.co.us 1 0.00% lakewoodcity.org 1 0.00% mc−j.com 1 0.00% 7715.net 1 0.00% rlwhitehead.com 1 0.00% sirva.com 1 0.00% 3nonline.com 1 0.00% fidnet.com 1 0.00%

110 Top Organizations radiology247.com 1 0.00% khdalaw.com 1 0.00% ragnabros.com 1 0.00% spiritfinance.com 1 0.00% twcsa.biz 1 0.00% oginfo.com 1 0.00% nu−z.net 1 0.00% legiant.com 1 0.00% duke.edu 1 0.00% trane.com 1 0.00% heavyhammer.com 1 0.00% nctc.edu 1 0.00% esc1.net 1 0.00% reallegal.com 1 0.00% paragont.com 1 0.00% cfu.net 1 0.00% bgsmith.com 1 0.00% flex−plan.com 1 0.00% clinchmemorialhospital.org 1 0.00% arilion.com 1 0.00% mindspring.com 1 0.00% deschutes.or.us 1 0.00% vitalchek.com 1 0.00% childrensplace.com 1 0.00% hottopic.com 1 0.00% shablast.com 1 0.00% southslope.net 1 0.00% cccsstx.org 1 0.00% steelmc.com 1 0.00% fleckman.com 1 0.00% 4hosthelp.com 1 0.00% smslegal.com 1 0.00% communitywisp.com 1 0.00% southernmarylandhospital.com 1 0.00% icsystem.com 1 0.00% owneriq.net 1 0.00% albmlaw.com 1 0.00% Other 0 0.00% 6. EXCALIBUR Group, A Time Warner rr.com 13,401 2.80% Company googlebot.com 7,159 1.50% No domain name found 1,944 0.41% ask.com 1,030 0.22%

Top Organizations 111 comcast.net 230 0.05% grandenetworks.net 156 0.03% twtelecom.net 111 0.02% charter.com 91 0.02% google.com 82 0.02% rofllp.com 58 0.01% cebridge.net 56 0.01% cox.net 48 0.01% awesomenet.net 22 0.00% cableone.net 19 0.00% pavlovmedia.com 18 0.00% mindspring.com 17 0.00% cmaaccess.com 17 0.00% w−g.com 17 0.00% brazoria−inet.com 15 0.00% yahoo.net 13 0.00% cablerocket.net 11 0.00% eliterehab.org 10 0.00% seton.org 10 0.00% demar−engr.com 10 0.00% alltel.net 10 0.00% cgocable.net 10 0.00% yildlion.net 9 0.00% midco.net 9 0.00% industryinet.com 9 0.00% 1scom.net 9 0.00% verizon.net 8 0.00% lawyerscomm.org 8 0.00% warpspeed1.net 8 0.00% comcastbusiness.net 8 0.00% nuvox.net 8 0.00% wavecable.com 8 0.00% thehuttoncompany.com 8 0.00% bison−systems.net 8 0.00% longlines.com 8 0.00% landtech−inc.com 7 0.00% svservers.com 6 0.00% consolidated.net 6 0.00% tstcharlingen.edu 6 0.00% southwestern−wireless.com 6 0.00% lfc−inc.com 6 0.00% networkgci.net 6 0.00%

112 Top Organizations cbylaw.com 6 0.00% pape−dawson.com 6 0.00% aircanopy.net 6 0.00% sccoast.net 5 0.00% partnershipwireless.com 5 0.00% hilliardandmunoz.com 5 0.00% npgco.com 5 0.00% wordtracker.com 5 0.00% vzavenue.net 4 0.00% g4.net 4 0.00% theplanet.com 4 0.00% longchilton.com 4 0.00% texlink.com 4 0.00% belitsp.net 4 0.00% citrix.com 4 0.00% coxinet.net 4 0.00% phonoscope.net 4 0.00% zoominternet.net 4 0.00% ldmi.com 4 0.00% bluebridgenetworks.net 4 0.00% ptd.net 3 0.00% cityoflewisville.com 3 0.00% sunflower.com 3 0.00% airadvantage.net 3 0.00% sdncommunications.com 3 0.00% nwinternet.com 3 0.00% firsttruckchoice.com 3 0.00% choopa.net 3 0.00% dybb.com 3 0.00% dmisinetworks.net 3 0.00% mcclainpatchin.com 3 0.00% nptvgroup.com 3 0.00% dnsright.com 3 0.00% ars.com 3 0.00% adamswells.com 2 0.00% stonegateseniorcare.com 2 0.00% idc.mn 2 0.00% 4grc.com 2 0.00% sterlingnetwork.net 2 0.00% netcommander.com 2 0.00% kmcmail.net 2 0.00% wmbpc.com 2 0.00%

Top Organizations 113 jdkklaw.com 2 0.00% gtmc.net 2 0.00% rockymountains.net 2 0.00% thechildrenshospital.org 2 0.00% openonline.com 2 0.00% tm.cgocable.ca 2 0.00% acsalaska.net 2 0.00% cablespeed.com 2 0.00% alamedanet.net 2 0.00% colorado.net 2 0.00% goodelaw.com 2 0.00% wmscoabstract.com 2 0.00% personcounty.net 2 0.00% gallgall.com 2 0.00% avptc.com 2 0.00% brazoriainet.com 2 0.00% swiftreach.com 2 0.00% txattorneys.com 2 0.00% softlayer.com 2 0.00% iasishealthcare.com 2 0.00% tmpa.org 2 0.00% metrokink.com 2 0.00% velocity.net 2 0.00% epix.net 2 0.00% privatebk.com 1 0.00% toson.net 1 0.00% yourlink.ca 1 0.00% gtcfire.com 1 0.00% swiftreach.net 1 0.00% otero.nm.us 1 0.00% brookings.net 1 0.00% steimellaw.com 1 0.00% cima−energy.com 1 0.00% realconnect.com 1 0.00% tfcci.com 1 0.00% ststelecom.com 1 0.00% caldwellcountync.org 1 0.00% tvc−ip.com 1 0.00% dickinson.tx.us 1 0.00% mc.videotron.ca 1 0.00% eboomsa.com 1 0.00% sitesell.com 1 0.00%

114 Top Organizations nativelanddesign.com 1 0.00% cablene.com 1 0.00% telefonica−ca.net 1 0.00% twcsa.biz 1 0.00% loves.com 1 0.00% clearwire−dns.net 1 0.00% cavtel.net 1 0.00% prtel.com 1 0.00% 1scom.com 1 0.00% flecklaw.com 1 0.00% union.nc.us 1 0.00% hargis.biz 1 0.00% alliedbrokersinc.com 1 0.00% dakotacraft.com 1 0.00% idstelcom.net 1 0.00% adg−llc.com 1 0.00% madisonriver.net 1 0.00% lmisd.net 1 0.00% teknektoys.com 1 0.00% shawcable.net 1 0.00% aircraftpost.com 1 0.00% perimetercenter.net 1 0.00% wilshire−homes.com 1 0.00% mg.cgocable.ca 1 0.00% herreralaw.com 1 0.00% warpdriveonline.com 1 0.00% lw.com 1 0.00% diodecom.net 1 0.00% citizip.com 1 0.00% estevan.accesscomm.ca 1 0.00% transcendbroadband.net 1 0.00% telespectra.com 1 0.00% nucleus.com 1 0.00% etv.net 1 0.00% eastlink.ca 1 0.00% allegiance.tv 1 0.00% pappas.com 1 0.00% wmfcu.com 1 0.00% globetrotter.net 1 0.00% gci.net 1 0.00% sptc.net 1 0.00% tenantsolutions.com 1 0.00%

Top Organizations 115 dataside.com 1 0.00% tbc.net 1 0.00% knology.net 1 0.00% ctsiok.net 1 0.00% metrocast.net 1 0.00% liondst.com 1 0.00% coxfiber.net 1 0.00% openaccess.org 1 0.00% centralins.com 1 0.00% silverdollarcity.com 1 0.00% ctcweb.net 1 0.00% bostonhughes.com 1 0.00% telnetww.com 1 0.00% tularosa.net 1 0.00% shoreline.net 1 0.00% mntm.org 1 0.00% dls.net 1 0.00% greerlabs.com 1 0.00% aci.on.ca 1 0.00% fairpoint.net 1 0.00% varay.net 1 0.00% lancaster.pa.us 1 0.00% gia−tx.com 1 0.00% freeman−mfg.com 1 0.00% 3dxhosting.com 1 0.00% dejazzd.com 1 0.00% vaskywire.com 1 0.00% mhcable.com 1 0.00% Other 13 0.00% 7. ROADRUNNER−SOUTHWEST rr.com 8,140 1.70% No domain name found 86 0.02% stevesdoors.com 5 0.00% gcmac.biz 4 0.00% hillcountrymed.com 3 0.00% sweetwaterfiltration.com 2 0.00% barrettbrothers.com 1 0.00% sherrymatthews.com 1 0.00% usbanktexas.net 1 0.00% tslic.com 1 0.00% Other 0 0.00% 8. ATTWorldNet Services No domain name found 3,761 0.79% zebra.com 2,360 0.49%

116 Top Organizations att.net 479 0.10% lgengineers.com 208 0.04% mchsi.com 131 0.03% dentoncounty.com 77 0.02% att−inc.com 42 0.01% cdob.org 36 0.01% lnvinc.com 35 0.01% tx−communitybank.com 29 0.01% naleo.org 28 0.01% ndexservices.com 28 0.01% cablerocket.net 23 0.00% gpplaw.com 20 0.00% gthm.com 16 0.00% ramirezdealerships.com 16 0.00% alamoinsgrp.com 16 0.00% state.in.us 13 0.00% nctv.com 10 0.00% cobbmartinez.com 10 0.00% cameron.tx.us 10 0.00% gvtc.com 10 0.00% catalent.com 9 0.00% jonescook.com 9 0.00% safoodbank.org 8 0.00% wrightbrownclose.com 7 0.00% warpspeed1.net 7 0.00% srcaccess.net 6 0.00% thematthewslawfirm.com 6 0.00% erointernational.com 6 0.00% turekdevore.com 6 0.00% nbsdefaultservices.com 6 0.00% ccjappeals.com 5 0.00% huttotx.gov 5 0.00% whitewiggins.com 5 0.00% bluebirdwireless.com 4 0.00% rockfin.com 4 0.00% waynewright.com 4 0.00% smithcarr.com 4 0.00% culpeperhospital.com 4 0.00% fronteraproduce.com 4 0.00% crf−solutions.com 4 0.00% vehiclesafetyfirm.com 4 0.00% rjrivera.com 4 0.00%

Top Organizations 117 bloodntissue.org 4 0.00% campbellriggs.com 3 0.00% retliv.com 3 0.00% etbroadband.net 3 0.00% osgtax.com 3 0.00% tremcoinc.com 3 0.00% etcable.net 3 0.00% midplains.coop 3 0.00% longview.tx.us 3 0.00% eaglerockenergy.com 3 0.00% intertechflooring.com 2 0.00% barbourville.com 2 0.00% felpsis.net 2 0.00% 12−198−55−66att−inc.com 2 0.00% wavebandwireless.net 2 0.00% collin−cad.org 2 0.00% dhmtlaw.com 2 0.00% multistatetech.com 2 0.00% wilson−company.com 2 0.00% tinsystems.com 2 0.00% 12−171−162−58att−inc.com 2 0.00% askdag.com 2 0.00% sabinenet.com 2 0.00% wls−inc.com 2 0.00% cheddars.com 2 0.00% rhhnet.com 2 0.00% administaff.com 2 0.00% employeescreen.com 2 0.00% bp−g.com 2 0.00% autophone.net 2 0.00% equitax.com 2 0.00% allencanning.com 2 0.00% usa2net.net 1 0.00% sendiksmarket.com 1 0.00% uspipe.com 1 0.00% lmcompanies.com 1 0.00% lvcisp.com 1 0.00% sss−steel.com 1 0.00% mcclainsrv.com 1 0.00% texxa.net 1 0.00% robley.com 1 0.00% sundanceresources.com 1 0.00%

118 Top Organizations grimesengineering.com 1 0.00% mygalaxyexpress.com 1 0.00% 7cities.net 1 0.00% austinpowder.com 1 0.00% montgomerybank.com 1 0.00% cunamutual.com 1 0.00% arcoa.com 1 0.00% millry.net 1 0.00% indianhills.edu 1 0.00% ecudallas.org 1 0.00% rawlingscompany.com 1 0.00% gwloans.com 1 0.00% cesaccounts.com 1 0.00% jmfamily.com 1 0.00% doc.gov 1 0.00% channing−bete.com 1 0.00% rfmortgage.com 1 0.00% 23.choice.vi 1 0.00% hhzlaw.com 1 0.00% 131.choice.vi 1 0.00% fbeconstruction.com 1 0.00% 12−198−50−2att−inc.com 1 0.00% 109.choice.vi 1 0.00% pandai.com 1 0.00% milliondollarelm.com 1 0.00% simfoods.com 1 0.00% interlinebrands.com 1 0.00% trimatrixlabs.com 1 0.00% tcormanagement.com 1 0.00% mmcportlavaca.com 1 0.00% roadlynx.net 1 0.00% roystonlaw.com 1 0.00% benecab.com 1 0.00% dpcomm.net 1 0.00% supplyhq.com 1 0.00% medsolutions.com 1 0.00% jonesgranger.com 1 0.00% federalreserve.org 1 0.00% hpnlaw.com 1 0.00% schmidt−electric.com 1 0.00% crdist.com 1 0.00% hendrickhealth.org 1 0.00%

Top Organizations 119 i29.net 1 0.00% emeraldcompanies.com 1 0.00% vgt.net 1 0.00% aessuccess.org 1 0.00% katv.com 1 0.00% apan−info.net 1 0.00% firstfractionalfunding.com 1 0.00% newfirst.com 1 0.00% 48.choice.vi 1 0.00% automaticpower.com 1 0.00% allegiance.tv 1 0.00% aaronrents.com 1 0.00% oglecom.com 1 0.00% idctexas.com 1 0.00% crosswind.net 1 0.00% smfs.com 1 0.00% Other 0 0.00% 9. Bell South Intellectual Property Corporation No domain name found 3,427 0.72% dngr.net 2,823 0.59% bellsouth.net 224 0.05% lib.tx.us 202 0.04% grandenetworks.net 40 0.01% logixcom.net 30 0.01% messagelabs.net 25 0.01% grahamcos.com 15 0.00% managednetworks.com 11 0.00% belwave.net 10 0.00% etnet.ca 7 0.00% yahoo.com 7 0.00% mctx.org 7 0.00% shawgrp.com 6 0.00% scheefandstone.com 6 0.00% yartointernational.com 6 0.00% adstx.net 5 0.00% helenachemical.com 5 0.00% seminolecountyfl.gov 5 0.00% danger.com 5 0.00% meridianms.org 4 0.00% zianet.com 4 0.00% lumpsum.com 4 0.00% usauto.cc 4 0.00% dot11net.com 3 0.00%

120 Top Organizations aspentx.com 3 0.00% aledobroadband.com 3 0.00% wctc.net 3 0.00% west.com 3 0.00% ictxwavemedia.net 3 0.00% belwave.com 3 0.00% hudgins−law.com 3 0.00% windowwashingusa.com 3 0.00% dyckoneal.com 2 0.00% fineandblock.com 2 0.00% catalystretail.com 2 0.00% farbestfoods.com 2 0.00% wlglaw.net 2 0.00% stacyconder.com 2 0.00% sasknet.sk.ca 2 0.00% popp.net 2 0.00% aof.su 2 0.00% lightpath.net 2 0.00% wwt.net 1 0.00% mtc.net 1 0.00% metaculture.net 1 0.00% rapidbeam.com 1 0.00% ocalafl.org 1 0.00% tmch.com 1 0.00% isnetworking.com 1 0.00% northland.net 1 0.00% sefl.com 1 0.00% dnalounge.com 1 0.00% vrfuturenet.com 1 0.00% wbservice.com 1 0.00% homerepairexpress.com 1 0.00% marathonfire.net 1 0.00% secantnet.net 1 0.00% southernland.com 1 0.00% nickenskeeton.com 1 0.00% distributel.net 1 0.00% 216.westtel.ky 1 0.00% hargray.net 1 0.00% cityofclarksville.com 1 0.00% noaa.gov 1 0.00% k12.az.us 1 0.00% turnils.com 1 0.00%

Top Organizations 121 eot.com 1 0.00% execulink.com 1 0.00% accessatc.net 1 0.00% comdata.com 1 0.00% debsbs.com 1 0.00% ytc.net 1 0.00% grm.net 1 0.00% nnpi.com 1 0.00% karlamihm.com 1 0.00% atmc.net 1 0.00% rioaccess.com 1 0.00% Other 0 0.00% 10. American Registry for Internet Numbers rr.com 2,806 0.59% spcsdns.net 1,110 0.23% No domain name found 688 0.14% swbell.net 282 0.06% pacbell.net 215 0.04% bellsouth.net 82 0.02% cox.net 69 0.01% charter.com 46 0.01% cablelynx.com 34 0.01% verizon.net 29 0.01% foremosttech.net 28 0.01% ameritech.net 26 0.01% mcore.com 10 0.00% nuvox.net 10 0.00% chkenergy.com 10 0.00% entouch.net 8 0.00% blfmlaw.com 7 0.00% tstcharlingen.edu 7 0.00% oversee.net 6 0.00% yahoo.net 6 0.00% yahoo.com 6 0.00% firstpacificfunding.com 5 0.00% tcga.com 5 0.00% shawcable.net 5 0.00% packetfoundry.net 5 0.00% nsn−wireless.net 5 0.00% lightcore.net 4 0.00% southernspecialties.com 4 0.00% mccallfarms.com 4 0.00% vsat−systems.net 4 0.00%

122 Top Organizations prestigegarland.com 3 0.00% yahooresearchcluster.com 3 0.00% terago.net 3 0.00% tstc.edu 3 0.00% boerne−isd.net 3 0.00% runestone.net 2 0.00% nettech−llc.net 2 0.00% ins−alliance.com 2 0.00% mhmraharris.org 2 0.00% netadv.net 2 0.00% nktelco.net 2 0.00% burlesontx.com 2 0.00% accessmn.com 1 0.00% paradigmcmi.com 1 0.00% powereng.net 1 0.00% onenetusa.net 1 0.00% dslextreme.com 1 0.00% 10_99_123_206_netspan.com 1 0.00% sbcglobal.net 1 0.00% cbcolumbia.com 1 0.00% infospace.com 1 0.00% hcplibrary.org 1 0.00% spanltd.com 1 0.00% icsincorporated.com 1 0.00% flycell.com 1 0.00% gci.net 1 0.00% myfreecommerce.com 1 0.00% pjmlaw.net 1 0.00% dsci−net.com 1 0.00% delhitel.net 1 0.00% waukeshastamping.com 1 0.00% anesthesiallc.com 1 0.00% drake.edu 1 0.00% cbvnol.com 1 0.00% sundance−shoes.com 1 0.00% southspec.com 1 0.00% ironport.com 1 0.00% wk.net 1 0.00% ridge−runner.com 1 0.00% newteks.com 1 0.00% spgglobal.net 1 0.00% 184.tbinet.bm 1 0.00%

Top Organizations 123 usc.edu 1 0.00% prgarylaw.com 1 0.00% ipnetworksinc.net 1 0.00% nauticom.net 1 0.00% wrightpetroleum.com 1 0.00% power1.com 1 0.00% mitsi.com 1 0.00% ipa−iba.com 1 0.00% sbasite.com 1 0.00% clovisroche.com 1 0.00% marlboro.edu 1 0.00% hewitt.com 1 0.00% distributel.net 1 0.00% Other 0 0.00% 11. Pacific Bell Internet Services No domain name found 2,719 0.57% mcallen.net 705 0.15% mcisd.org 600 0.13% sc2000.net 377 0.08% 1stel.com 183 0.04% hidalgoad.org 182 0.04% maxen.net 110 0.02% twin.net 67 0.01% rr.com 47 0.01% vview.net 44 0.01% medcare−ems.com 41 0.01% bmpradio.com 36 0.01% usalc.net 31 0.01% pacbell.net 24 0.01% hockemalongoria.com 17 0.00% olssnet.org 15 0.00% wglawfirm.com 14 0.00% lvhinc.com 11 0.00% opera−mini.net 10 0.00% plateautel.net 7 0.00% mcloudteleco.com 6 0.00% prtc.net 5 0.00% hal−comm.com 5 0.00% wtconnect.com 4 0.00% propagation.net 4 0.00% encana.com 4 0.00% mammothnetworks.com 3 0.00% easytel.com 3 0.00%

124 Top Organizations nctv.com 3 0.00% telepacific.net 3 0.00% owt.com 3 0.00% havilandtelco.com 3 0.00% molever.com 2 0.00% trustamerifirst.com 2 0.00% motive.com 2 0.00% warpdriveonline.com 2 0.00% unwiredbb.com 2 0.00% servepath.com 2 0.00% mecdc.org 2 0.00% group1auto.com 2 0.00% farmerstel.com 2 0.00% ussignalcom.net 2 0.00% hostwaydcs.com 2 0.00% tusd.net 2 0.00% oct.net 2 0.00% wcnet.org 1 0.00% sgrlaw.com 1 0.00% tds.net 1 0.00% wiband.net 1 0.00% worldpath.net 1 0.00% ujchevy.com 1 0.00% netriacorp.com 1 0.00% woodmen.com 1 0.00% seisamx.com 1 0.00% elknet.net 1 0.00% fitllc.com 1 0.00% colimarinternational.com 1 0.00% clearwave.com 1 0.00% txnet.net 1 0.00% merlindata.com 1 0.00% mesanetworks.net 1 0.00% jupiteraluminum.com 1 0.00% zelenkamail.com 1 0.00% pascorp.com 1 0.00% ontera.net 1 0.00% qx.net 1 0.00% jacksonnc.org 1 0.00% amplex.net 1 0.00% comteck.com 1 0.00% speednetllc.com 1 0.00%

Top Organizations 125 mncable.net 1 0.00% dobsontelco.net 1 0.00% newsouth.net 1 0.00% airadvantage.net 1 0.00% dtccom.net 1 0.00% privatedns.com 1 0.00% lasvegas.net 1 0.00% mojohost.com 1 0.00% itlnet.net 1 0.00% industryinet.com 1 0.00% redred.com 1 0.00% Other 0 0.00% 12. TDS Telecom, TDSNET swbell.net 1,777 0.37% No domain name found 534 0.11% pacbell.net 133 0.03% comcast.net 113 0.02% ameritech.net 88 0.02% compucredit.com 87 0.02% dannenbaum.com 79 0.02% rpx−mcatx−cust−69.45.114.34 79 0.02% optonline.net 73 0.02% roystonlaw.com 73 0.02% mindspring.com 69 0.01% rr.com 67 0.01% rpx−westx−cust−69.45.121.14 67 0.01% rpx−westx−cust−69.45.120.71 66 0.01% rpx−westx−cust−69.45.121.12 63 0.01% rpx−mcatx−cust−69.45.114.40 61 0.01% valleybaptist.net 56 0.01% bickerstaff.com 40 0.01% cableone.net 36 0.01% rpx−westx−cust−69.45.120.85 31 0.01% birch.net 31 0.01% rpx−mcatx−cust−69.45.115.165 28 0.01% yahoo.com 25 0.01% kmcmail.net 24 0.01% centurytel.net 23 0.00% tds.net 22 0.00% rpx−mcatx−cust−69.45.115.162 19 0.00% embarqhsd.net 19 0.00% dsl.bell.ca 18 0.00% stcradios.com 18 0.00%

126 Top Organizations choiceone.net 15 0.00% rpx−mcatx−cust−69.45.115.134 15 0.00% cctexas.com 13 0.00% snet.net 12 0.00% numaria.com 12 0.00% thebassettfirm.com 12 0.00% rpx−mcatx−cust−69.45.115.93 12 0.00% montypartners.com 12 0.00% rpx−westx−cust−69.45.121.9 12 0.00% rpx−westx−cust−69.45.120.82 12 0.00% alltel.net 11 0.00% stmarytx.edu 11 0.00% bresnan.net 11 0.00% airband.net 10 0.00% lightpath.net 9 0.00% sbcglobal.net 9 0.00% rpx−mcatx−cust−69.45.127.163 9 0.00% wideopenwest.com 9 0.00% hctc.net 9 0.00% rpx−mcatx−cust−69.45.126.172 9 0.00% lightspeedsystems.com 9 0.00% coolaccess.net 9 0.00% rpx−mcatx−cust−69.45.127.227 9 0.00% megapath.net 8 0.00% rioplexwireless.com 8 0.00% nctv.com 8 0.00% texascom.net 8 0.00% newsouth.net 8 0.00% rpx−mcatx−cust−69.45.126.97 8 0.00% rpx−mcatx−cust−69.45.127.188 7 0.00% esc18.net 7 0.00% rpx−mcatx−cust−69.45.126.138 7 0.00% rpx−mcatx−cust−69.45.114.241 7 0.00% uprr.com 7 0.00% rpx−mcatx−cust−69.45.115.163 6 0.00% watchguardvideo.com 6 0.00% rpx−mcatx−cust−69.45.126.190 6 0.00% wwmlawfirm.com 6 0.00% rpx−mcatx−cust−69.45.114.39 6 0.00% glazers.com 6 0.00% rpx−mcatx−cust−69.45.115.238 5 0.00% rpx−mcatx−cust−69.45.126.246 5 0.00%

Top Organizations 127 idilia.net 5 0.00% tconline.net 5 0.00% imedica.com 5 0.00% appone.net 5 0.00% skybest.com 5 0.00% iowatelecom.net 5 0.00% rpx−mcatx−cust−69.45.115.235 5 0.00% peoplescom.net 5 0.00% rpx−mcatx−cust−69.45.114.50 5 0.00% teldta.com 5 0.00% nefcom.net 4 0.00% facebook.com 4 0.00% moy−ce.com 4 0.00% gci.net 4 0.00% rpx−mcatx−cust−69.45.126.65 4 0.00% in−addr.arpa 4 0.00% sasknet.sk.ca 4 0.00% cyrusone.com 4 0.00% coretel.net 4 0.00% rpx−mcatx−cust−69.45.126.171 4 0.00% rpx−mistx−cust−69.45.116.31 4 0.00% rpx−mistx−cust−69.45.116.225 4 0.00% rpx−westx−cust−69.45.120.77 3 0.00% rpx−mcatx−cust−69.45.127.171 3 0.00% rpx−mcatx−cust−69.45.126.103 3 0.00% web−dns1.com 3 0.00% ntg.com 3 0.00% bestline.net 3 0.00% harrisonbettis.com 3 0.00% rpx−mistx−cust−69.45.116.222 3 0.00% lwhllp.com 3 0.00% rpx−mcatx−cust−69.45.115.177 3 0.00% rpx−mcatx−cust−69.45.114.28 3 0.00% rpx−mcatx−cust−69.45.126.229 3 0.00% rpx−mcatx−cust−69.45.114.89 3 0.00% unitewireless.com 3 0.00% nwths.net 3 0.00% rpx−mcatx−cust−69.45.126.166 3 0.00% rpx−westx−cust−69.45.120.44 3 0.00% sumnercomm.net 3 0.00% myacc.net 3 0.00% wojolaw.com 3 0.00%

128 Top Organizations apogeenet.net 3 0.00% rpx−mcatx−cust−69.45.115.232 3 0.00% rpx−mcatx−cust−69.45.115.88 2 0.00% rpx−mcatx−cust−69.45.114.84 2 0.00% rpx−mcatx−cust−69.45.115.247 2 0.00% cityofmelissa.com 2 0.00% bestfit2000.com 2 0.00% lighthouse.net 2 0.00% rpx−mistx−cust−69.45.116.160 2 0.00% stonehillgroup.com 2 0.00% rpx−mcatx−cust−69.45.127.165 2 0.00% rpx−mcatx−cust−69.45.115.138 2 0.00% sonicleads.com 2 0.00% fiberwrap.com 2 0.00% redcrossillinois.org 2 0.00% mt−vernon.com 2 0.00% rpx−mcatx−cust−69.45.115.107 2 0.00% rpx−mcatx−cust−69.45.126.159 2 0.00% dimensiongrp.com 2 0.00% rpx−mcatx−cust−69.45.126.210 2 0.00% rpx−mcatx−cust−69.45.127.54 2 0.00% norwaymi.com 2 0.00% rpx−mcatx−cust−69.45.127.116 2 0.00% ghcvb.org 2 0.00% cqmonitoring.com 2 0.00% rpx−mcatx−cust−69.45.114.210 2 0.00% rpx−mcatx−cust−69.45.115.106 2 0.00% rpx−mcatx−cust−69.45.114.108 2 0.00% doublehorncommunications.com 2 0.00% rpx−mcatx−cust−69.45.114.68 2 0.00% pivot.net 2 0.00% rpx−mistx−cust−69.45.116.194 2 0.00% rpx−mcatx−cust−69.45.115.144 2 0.00% ncscredit.com 2 0.00% greenhills.net 2 0.00% iccbram.com 2 0.00% sdsl.bell.ca 2 0.00% rpx−mcatx−cust−69.45.115.225 2 0.00% surewest.net 2 0.00% deandraper.com 2 0.00% rpx−mcatx−cust−69.45.127.233 2 0.00% rpx−mistx−cust−69.45.116.28 2 0.00%

Top Organizations 129 yuma.az.us 2 0.00% bizpress.net 2 0.00% houtexlaw.com 2 0.00% montrose.net 2 0.00% tlccompanies.net 2 0.00% wincklerharvey.com 2 0.00% towerstream.net 2 0.00% pdx.net 2 0.00% cable.net.co 2 0.00% adstx.net 2 0.00% rpx−mcatx−cust−69.45.115.127 2 0.00% rpx−mcatx−cust−69.45.115.249 2 0.00% rpx−mcatx−cust−69.45.126.98 2 0.00% peak.org 2 0.00% rpx−mistx−cust−69.45.117.39 2 0.00% rpx−mcatx−cust−69.45.127.248 2 0.00% megagate.com 2 0.00% arrival.net 2 0.00% rpx−westx−cust−69.45.120.86 2 0.00% kaplantel.net 1 0.00% indytel.com 1 0.00% rpx−mcatx−cust−69.45.115.192 1 0.00% southslope.net 1 0.00% rpx−westx−cust−69.45.120.171 1 0.00% flagship−services.com 1 0.00% strongmedia.tv 1 0.00% sandersbrothers.com 1 0.00% casair.net 1 0.00% lacasagoshen.org 1 0.00% tafner.com.br 1 0.00% esc7.net 1 0.00% langleycpa.net 1 0.00% rpx−mcatx−cust−69.45.126.45 1 0.00% rpx−mistx−cust−69.45.116.163 1 0.00% boxinternational.com 1 0.00% stenograph.com 1 0.00% rpx−mcatx−cust−69.45.115.68 1 0.00% jepasi.net 1 0.00% thecargroup.com 1 0.00% rpx−mcatx−cust−69.45.115.105 1 0.00% rpx−mcatx−cust−69.45.126.150 1 0.00% rpx−westx−cust−69.45.121.120 1 0.00%

130 Top Organizations stengerlaw.com 1 0.00% rapierwilson.com 1 0.00% Other 111 0.02% 13. Buckeye Cablevision, Inc. dhs.gov 2,243 0.47% No domain name found 1,645 0.34% treas.gov 94 0.02% omnihsiaspnt.com 4 0.00% briggsequipment.com 3 0.00% bellnunnally.com 2 0.00% Other 0 0.00% 14. Netscape Communications Corp aol.com 3,182 0.66% No domain name found 775 0.16% Other 0 0.00% 15. State of Texas General Services Commission No domain name found 2,468 0.52% state.tx.us 933 0.19% texasbar.com 22 0.00% vanzandtcounty.org 2 0.00% mhmrcv.org 1 0.00% ncmhmr.org 1 0.00% hotrmhmr.org 1 0.00% Other 0 0.00% 16. Latin American and Caribbean IP address No domain name found 699 0.15% Regional Registry telesp.net.br 350 0.07% brasiltelecom.net.br 349 0.07% cantv.net 331 0.07% veloxzone.com.br 255 0.05% virtua.com.br 111 0.02% speedy.net.pe 79 0.02% intercable.net 75 0.02% prod−infinitum.com.mx 69 0.01% uninet−ide.com.mx 58 0.01% gvt.net.br 53 0.01% adsl.terra.cl 49 0.01% telnor.net 36 0.01% megared.net.mx 33 0.01% prod−empresarial.com.mx 31 0.01% telemar.net.br 29 0.01% fibertel.com.ar 28 0.01% telecom.net.ar 28 0.01% vtr.net 21 0.00% cableonline.com.mx 21 0.00% vivax.com.br 21 0.00%

Top Organizations 131 prima.net.ar 21 0.00% speedy.com.ar 21 0.00% tdatabrasil.net.br 20 0.00% multimedios.net 20 0.00% epm.net.co 20 0.00% wayinternet.com.br 15 0.00% codetel.net.do 14 0.00% alestra.net.mx 14 0.00% telcel.net.ve 14 0.00% mrse.com.ar 13 0.00% cable.net.co 11 0.00% supercable.net.ve 11 0.00% satnet.net 10 0.00% axtel.net 9 0.00% dialuol.com.br 9 0.00% transtelco.net 8 0.00% telconet.net 8 0.00% inmex.com.mx 7 0.00% intelnet.net.gt 7 0.00% etb.net.co 7 0.00% ajato.com.br 7 0.00% ctbctelecom.com.br 7 0.00% intelignet.com.br 7 0.00% cablevision.net.mx 6 0.00% ig.com.br 6 0.00% static.tie.cl 6 0.00% bigtvjp.com.br 5 0.00% arcautomotive.com 5 0.00% tvninternet.com.br 5 0.00% transvec.com.br 4 0.00% mundivox.com 4 0.00% wnetrj.com.br 4 0.00% bestel.com.mx 4 0.00% leased.netline.cl 4 0.00% wln.net.br 4 0.00% com.br 4 0.00% desktop.com.br 4 0.00% tdkom.psi.br 4 0.00% easyband.com.br 3 0.00% speedyterra.com.br 3 0.00% nqt.com.br 3 0.00% ctbc.com.br 3 0.00%

132 Top Organizations brtel.com.br 3 0.00% hotlink.com.br 3 0.00% predialnet.com.br 3 0.00% maxcom.net.mx 3 0.00% impsat.net.br 3 0.00% metrored.net.mx 3 0.00% ctbcnetsuper.com.br 3 0.00% baydenet.com.br 3 0.00% advance.com.ar 2 0.00% linkexpress.com.br 2 0.00% nortnet.com.br 2 0.00% axtelecom.com.br 2 0.00% in−addr.arpa 2 0.00% valpanet.com.br 2 0.00% suempresa.com 2 0.00% mls.com.br 2 0.00% dialterra.com.br 2 0.00% cyberpl.com.br 2 0.00% intercable.net.co 2 0.00% maxel.com.br 2 0.00% uninet.net.mx 2 0.00% jpessoa.com.br 2 0.00% porta.net 2 0.00% segtotal.com.br 2 0.00% daslu.com.br 2 0.00% cilnet.com.br 2 0.00% webda.com.br 2 0.00% anteldata.net.uy 2 0.00% acessonet.com.br 2 0.00% telecentro.com.ar 2 0.00% movilmax.com 2 0.00% farrapo.net 2 0.00% sudonet.com.br 2 0.00% viacabocom.com.br 2 0.00% iusacell.net 2 0.00% dedicado.com.uy 2 0.00% ccipanama.com 2 0.00% cybercable.net.mx 2 0.00% agenciamatriz.com.br 1 0.00% smanet.com.br 1 0.00% millicom.com.ar 1 0.00% terra.com.br 1 0.00%

Top Organizations 133 americatelnet.com.pe 1 0.00% faeces.com.br 1 0.00% eloinet.com.br 1 0.00% libnet.com.br 1 0.00% ja.net.br 1 0.00% sgnet−rs.com.br 1 0.00% sitecnet.com.br 1 0.00% gtanet.com.br 1 0.00% cyberwal.com.br 1 0.00% prod−dial.com.mx 1 0.00% escala.com.mx 1 0.00% nationaltelecom.com.br 1 0.00% redesc.com 1 0.00% flopinfo.com.br 1 0.00% neunet.com.ar 1 0.00% viacom.com.br 1 0.00% elportal.net.ec 1 0.00% cmet.net 1 0.00% sangiovanne.com.br 1 0.00% starweb.com.br 1 0.00% itamaster.com.br 1 0.00% ctrmax.cl 1 0.00% operarock.com.br 1 0.00% espumoso.com.br 1 0.00% setardsl.aw 1 0.00% micropic.com.br 1 0.00% pcacomp.com.br 1 0.00% santacasasp.org.br 1 0.00% megafort.com.br 1 0.00% picture.com.br 1 0.00% fdnet.com.br 1 0.00% interair.com.br 1 0.00% cnpmf.embrapa.br 1 0.00% cableonda.net 1 0.00% amplanet.com.br 1 0.00% cenpra.gov.br 1 0.00% megazon.com.br 1 0.00% datacenter1.com.br 1 0.00% cetec.br 1 0.00% rotaweb.inf.br 1 0.00% embratel.net.br 1 0.00% suprisull.com.br 1 0.00%

134 Top Organizations tvsom.com.br 1 0.00% neoline.com.br 1 0.00% connect.com.br 1 0.00% uaeh.edu.mx 1 0.00% fornet.com.br 1 0.00% utfpr.edu.br 1 0.00% bigband.com.br 1 0.00% casaflora.com.br 1 0.00% bk8−dsl.surnet.cl 1 0.00% adsl.tie.cl 1 0.00% homenett.com.br 1 0.00% innet.com.br 1 0.00% panchonet.net 1 0.00% dglnet.com.br 1 0.00% dedint−201−158−189−169.herson 1 0.00% copobras.com.br 1 0.00% ct.co.cr 1 0.00% gob.pe 1 0.00% coagril−rs.com.br 1 0.00% irapida.com.br 1 0.00% emcali.net.co 1 0.00% personal.net.py 1 0.00% cte.net.br 1 0.00% cnnet.com.br 1 0.00% activepage.com.br 1 0.00% muranet.com.br 1 0.00% speet.com.br 1 0.00% bk7−dsl.surnet.cl 1 0.00% cotas.com.bo 1 0.00% bk4−dsl.surnet.cl 1 0.00% comsat.net.br 1 0.00% dse.ufpb.br 1 0.00% uti.psi.br 1 0.00% digizap.com.br 1 0.00% iplannetworks.net 1 0.00% shoppingmillennium.com.br 1 0.00% sp.gov.br 1 0.00% ibys.com.br 1 0.00% w3.net.br 1 0.00% credigy.com.br 1 0.00% mexagon.net 1 0.00% ipzero.com.br 1 0.00%

Top Organizations 135 mconline.com.br 1 0.00% tpnet.psi.br 1 0.00% optynex.com 1 0.00% telebucaramanga.net.co 1 0.00% iron.com.br 1 0.00% telesat.com.co 1 0.00% mt.gov.br 1 0.00% sed.rct−sc.br 1 0.00% prontonet.com.br 1 0.00% pop−rio.com.br 1 0.00% ci.com.br 1 0.00% Other 50 0.01% 17. Road Runner rr.com 3,036 0.63% No domain name found 48 0.01% kingengineering.com 2 0.00% citrus.fl.us 1 0.00% Other 0 0.00% 18. Stadt Regensburg No domain name found 2,977 0.62% Other 0 0.00% 19. University of Texas−Pan American No domain name found 2,706 0.57% panam.edu 167 0.03% cadwards 1 0.00% fbadwards 1 0.00% Other 0 0.00% 20. Lieberman Research Worldwide dhs.gov 1,674 0.35% No domain name found 936 0.20% Other 0 0.00%

Top Organizations − Help Card

Domain Name − The text name corresponding to the IP address of a computer on the Internet. For example, netiq.com is a domain name. The domain name can be determined if it was logged by the web server or, if it is defined in the Internet Domain Name System then it may be found using DNS resolution. Otherwise, the domain name is not known and this table shows the IP address.

The domain name shown is the second−level domain name, such as netiq.com. If the top−level domain name is a country code, then this shows the third−level domain name, such as anycompany.com.au. For example, all visitors from sales.netiq.com, us.sales.netiq.com, and service.net.iq.com are combined in the statistics for netiq.com.

Click on the domain name to generate an Internet whois lookup.

136 Top Organizations Organization − The name of the organization, which could be a company, a government agency, a school, or any other type of organization. This name was determined by looking up the visitor's IP address in the WebTrends GeoTrends Database. Click on the organization name to generate an Internet whois lookup.

Total − The total for all visits or hits.

Unknown − The sum for any IP addresses which could not be found in the WebTrends GeoTrends Database.

Visits − Number of visits to your site from this organization. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

Hits − Number of hits to your site from this organization. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

% − Percentage of the total activity that was from this organization.

−− Use this information when you are interested in an organization as a whole, such as NetIQ Corporation. You can identify the major domain names from each company, such as netiq.com and webtrends.com from NetIQ.

Top Organizations 137 138 Top Organizations Top Authenticated Usernames

This report identifies the true name and relative activity level of the visitors logging onto a server that requires a user name and password.

No data for this section in the log data analyzed.

Top Authenticated Usernames − Help Card

Authenticated Username − A unique visitor tracked by user name and password rather than by IP address. You may find more authenticated user names than total visitors because several persons may be using the same IP address. Since many ISPs dynamically assign IP addresses, and since multiple visitors may use a single IP address, authentication is a much more accurate way to identify visitors.

Hits − Number of hits generated by the specified visitor. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Visitor − Authenticated name of the user being analyzed.

% − Percentage of visits or hits to your site by the specified visitor out of those by all authenticated user names.

−− You may use this information for your marketing efforts, such as special promotions or newsletters.

Top Authenticated Usernames 139 140 Top Authenticated Usernames Top Domain Names

The threshold set for this section in the wtm_wtx.ini file was reached. Results shown in tables and graphs do not reflect the entire contents of the log file(s).

This report lists the domain name that generates the most activity to your web site.

Top Domain Names

Domain Name Visits % Hits 1. trimmedentry [UT] 65,312 13.63% 1,504,162 2. rr.com 64,486 13.46% 3,746,745 3. aol.com 57,459 11.99% 87,055 4. swbell.net 41,419 8.64% 2,849,645 5. sbcglobal.net 29,354 6.13% 1,749,892 6. msn.com 26,342 5.50% 81,091 7. yahoo.net 19,697 4.11% 154,011 8. googlebot.com 7,159 1.49% 740,142 9. spcsdns.net 4,685 0.98% 310,048 10. dhs.gov 3,932 0.82% 16,112 11. comcast.net 3,784 0.79% 142,375 12. esconett.org 3,502 0.73% 145,707 13. dngr.net 2,823 0.59% 8,266 14. zebra.com 2,428 0.51% 3,517 15. ask.com 2,007 0.42% 8,551 16. verizon.net 2,002 0.42% 81,134 17. myvzw.com 1,962 0.41% 111,229 18. state.tx.us 1,857 0.39% 125,854 19. searchme.com 1,540 0.32% 4,544 20. prod−infinitum.com.mx 1,530 0.32% 57,694 Subtotal 343,280 71.64% 11,927,774 Other 135,904 28.36% 4,468,168 Total 479,184 100.00% 16,395,942

Top Domain Names 141 Top Domain Names − Help Card

Click on the domain name to generate an Internet whois lookup.

Total − The total for all visits or hits.

Hits − Number of hits to your site from this domain name. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Visits − Number of visits to your site from this domain name. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of the total activity that was from this domain name or IP address.

−− Use this information when you are interested in high−level domain names of visitors generating the most activity to your web site.

142 Top Domain Names Top−Level Domain Types

This report provides a breakdown of top−level domain types.

Top−Level Domain Types

Top−Level Domain Visits % Hits Types 1. Commercial 195,682 56.61% 5,982,666 2. Network 131,820 38.13% 6,351,914 3. Organization 7,354 2.13% 367,639 4. Government 7,050 2.04% 142,533 5. Military 2,114 0.61% 26,476 6. Education 1,626 0.47% 75,331 7. ARPANET 28 0.01% 695 Total 345,674 100.00% 12,947,254

Top−Level Domain Types − Help Card

Top−Level Domain − The suffix of a domain name. A top−level domain can be based on the type of organization (.com, .edu, .museum, .name, etc) or it can be a country code (.uk, .de, .jp, .us, etc.). The top−level domain can be used to identify the type of web site. The following is a partial list of how this report categorizes top−level domains:

ARPANET: .arpa

Commercial: .com .co .com.[country code] .co.[country code] .firm.co .firm.ve .ltd.uk .info .biz

Education: .edu .edu.[country−code] .ed.[country code] .ac.[country code] .school.[country code] .k12.[country code] .re.kr .sch.uk .edunet.tn

International: .int .int.co .int.ve .intl.tn

Government: .gov .gov.[country code] .gove.[country code] .go.[country code]

Top−Level Domain Types 143 Military: .mil .mil.[country code]

Network: .net .ad.jp .ne.kr .net.[country code]

Organization: .org .or .org.[country code] .or.[country code]

Personal: .name

Hits − Number of hits to your site from the specified top−level domain. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Total − The total visits or hits where there was sufficient information to identify the top−level domain. This number may be less than the total activity overall.

Visits − Number of visits to your site from the specified top−level domain. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits or hits from sites in the specified top−level domain. The percentages refer to the total number of visits for which the domain name can be determined. Some IP addresses cannot be resolved to a domain name.

−− Consider which types of organizations are interested in your site, and consider how you can interest other types of organizations.

Note: This information can be displayed only if reverse DNS lookups have been performed. Even when DNS lookups are performed, some IP addresses cannot be resolved to a domain name.

144 Top−Level Domain Types Geography Dashboard

This displays key graphs and tables that provide an overview of this chapter. Click on the title of a graph or table to navigate to the corresponding page.

Geography Dashboard 145 146 Geography Dashboard Top Regions

This report identifies the top geographic regions of the visitors to your site.

Top Regions

Geographic Regions Visits % 1. North America 458,953 95.78% 2. Western Europe 8,009 1.67% 3. Asia 3,656 0.76% 4. South America 3,647 0.76% 5. Australia 2,953 0.62% 6. Region Unspecified 617 0.13% 7. Eastern Europe 366 0.08% 8. Middle East 343 0.07% 9. Northern Europe 244 0.05% 10. Northern Africa 148 0.03% 11. Southern Africa 78 0.02% 12. Western Africa 67 0.01% 13. Caribbean Islands 51 0.01% 14. Central America 23 0.00% 15. Eastern Africa 15 0.00% 16. Pacific Islands 14 0.00% Total 479,184 100.00%

Top Regions − Help Card

Geographic Regions − The geographic part of the world where visitors to your web site are located. "Region Unspecified" represents visitors whose geographic region could not be determined. "Region Unknown" represents visitors whose country has been determined but not identified with a specific region. If the WebTrends GeoTrends Database is turned on for this profile, the region is determined by looking up the visitor's IP address in this database. If GeoTrends is not enabled, the region will be determined from the domain name.

Top Regions 147 Total − The total visits.

Visits − Number of visits from this geographic region. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits that were from this geographic region.

−− This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Note: Use this information carefully because it is based on Internet registration, and may not always be an accurate identifier of the visitor's actual location.

148 Top Regions Top Countries

This report identifies the top countries of the visitors to your site.

Top Countries

Countries Visits % 1. United States (US) 456,711 95.31% 2. Germany (DE) 3,301 0.69% 3. Australia (AU) 2,953 0.62% 4. Uruguay (UY) 2,710 0.57% 5. Western Europe − country 2,466 0.51% unspecified (EU) 6. China (CN) 1,781 0.37% 7. Mexico (MX) 1,330 0.28% 8. Canada (CA) 912 0.19% 9. Switzerland (CH) 802 0.17% 10. Brazil (BR) 639 0.13% 11. Unknown Origin 617 0.13% 12. France (FR) 402 0.08% 13. Korea (South) (KR) 341 0.07% 14. United Kingdom (UK) 316 0.07% 15. Taiwan (TW) 276 0.06% 16. Netherlands (NL) 240 0.05% 17. Singapore (SG) 220 0.05% 18. India (IN) 218 0.05% 19. Spain (ES) 201 0.04% 20. Hong Kong (HK) 170 0.04% Subtotal 476,606 99.46% Other 2,578 0.54% Total 479,184 100.00%

Top Countries 149 Top Countries − Help Card

Countries − If the WebTrends GeoTrends Database is turned on for this profile, the country is determined by looking up the visitor's IP address in this database. If GeoTrends is not enabled, the country will be determined from the domain name.

Total − The total visits where there was sufficient information to identify the country. This number may be less than the total visits overall.

Visits − Number of visits from the specified country. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits from the specified country.

Unknown Origin − The country associated with the visitor's domain name could not be determined.

Note: Use this information carefully because it is based on Internet registration, and may not always be an accurate identifier of the visitor's actual location.

150 Top Countries Top States and Provinces

If you have enabled the WebTrends GeoTrends Database for this profile, this page will list the states and provinces of North America and Australia, and regions of the United Kingdom with your most active visitors. Note that new data is being added as available.

Top States and Provinces

States and Provinces Visits % 1. California 134,637 35.26% 2. Texas 84,047 22.01% 3. Virginia 70,349 18.42% 4. Washington 35,782 9.37% 5. Illinois 12,792 3.35% 6. New Jersey 9,323 2.44% 7. Maryland 4,964 1.30% 8. D.C. 4,494 1.18% 9. Massachusetts 2,837 0.74% 10. Colorado 2,566 0.67% 11. Florida 2,094 0.55% 12. New York 1,990 0.52% 13. Alabama 1,350 0.35% 14. Georgia 1,250 0.33% 15. North Carolina 1,239 0.32% 16. Missouri 1,220 0.32% 17. Minnesota 1,201 0.31% 18. Ohio 1,112 0.29% 19. Oklahoma 1,068 0.28% 20. Arizona 686 0.18% Subtotal 375,001 98.20% Other 6,885 1.80% Total 381,886 100.00%

Top States and Provinces 151 Top States and Provinces − Help Card

States and Provinces − If the WebTrends GeoTrends Database is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Total − The total visits identified from states and provinces in North America. This number may be less than the total visits overall due to visitors from outside North America and visitors whose location could not be determined.

Visits − Number of visits from this state or province. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits from this state or province.

Note: Use this information carefully because it is based on Internet registration, and may not always be an accurate identifier of the visitor's actual location.

152 Top States and Provinces Top Cities

If you have enabled the WebTrends GeoTrends Database for this profile, this page will list the cities with your most active visitors.

Top Cities

City Visits % 1. Marina Del Rey, California, United States 121,565 30.38% 2. Chantilly, Virginia, United States 64,563 16.13% 3. Redmond, Washington, United States 34,193 8.54% 4. Plano, Texas, United States 31,416 7.85% 5. Chicago, Illinois, United States 12,131 3.03% 6. Austin, Texas, United States 10,843 2.71% 7. Houston, Texas, United States 9,677 2.42% 8. Corpus Christi, Texas, United States 8,297 2.07% 9. Parsippany, New Jersey, United States 7,305 1.83% 10. San Antonio, Texas, United States 6,037 1.51% 11. Washington, D.C., United States 4,494 1.12% 12. Baltimore, Maryland, United States 4,351 1.09% 13. Mountain View, California, United States 4,343 1.09% 14. Dallas, Texas, United States 3,858 0.96% 15. Los Angeles, California, United States 3,406 0.85% 16. Edinburg, Texas, United States 3,148 0.79% 17. Regensburg, Germany 2,977 0.74% 18. Milton, Australia 2,885 0.72% 19. Montevideo, Uruguay 2,710 0.68% 20. McAllen, Texas, United States 2,239 0.56% Subtotal 340,438 85.07% Other 59,742 14.93% Total 400,180 100.00%

Top Cities 153 Top Cities − Help Card

City − If the WebTrends GeoTrends Database is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Total − The total visits where there was sufficient information to identify the city. This number may be less than the total visits overall due to visitors whose location could not be determined.

Visits − Number of visits from this city. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits from this city.

Note: Use this information carefully because it is based on Internet registration, and may not always be an accurate identifier of the visitor's actual location.

154 Top Cities Pages Dashboard

This displays key graphs and tables that provide an overview of the Pages chapter. Click on the title of a graph or table to navigate to the corresponding page.

Page View Summary

Page Views 2,611,043 Average per Day 11,708 Average Page Views per Visit 5.45

Pages Dashboard 155 156 Pages Dashboard Top Pages

This identifies the most popular web pages on your site and shows you the number of visits for each, and displays the average length of time the page was viewed.

Top Pages

Avg Avg Pages Visits % Views Time Time to Viewed Serve 1. http:/ / tx−hidalgocounty. civicplus.com/ 136,608 8.32% 220,863 00:03:56 0 index.asp 2. trimmedentry [UT] 83,891 5.11% 509,969 00:01:46 0 3. http:/ / tx−hidalgocounty. civicplus.com/ 71,866 4.38% 111,662 00:01:09 0 jobs.asp 4. http:/ / tx−hidalgocounty. civicplus.com/ 16,505 1.01% 24,045 00:01:15 0 index.asp?nid=105 5. http:/ / tx−hidalgocounty. civicplus.com/ 16,104 0.98% 18,628 00:00:12 0 jobs/ 6. http:/ / tx−hidalgocounty. civicplus.com/ 11,107 0.68% 15,338 00:00:26 0 index.asp?nid=308 7. http:/ / tx−hidalgocounty. civicplus.com/ 10,858 0.66% 18,488 00:01:20 0 directory.asp 8. http:/ / tx−hidalgocounty. civicplus.com/ 10,446 0.64% 12,347 00:00:59 0 index.asp?NID=63 9. http:/ / tx−hidalgocounty. civicplus.com/ 10,344 0.63% 12,938 00:00:11 0 elections/ 10. 8,654 0.53% 77,475 00:00:41 0

Top Pages 157 http:/ / tx−hidalgocounty. civicplus.com/ DocumentView.asp? DID=488 11. http:/ / tx−hidalgocounty. civicplus.com/ 7,698 0.47% 9,148 00:01:48 0 index.asp?nid=192 12. http:/ / tx−hidalgocounty. civicplus.com/ 6,700 0.41% 8,560 00:00:43 0 index.asp?nid=123 13. http:/ / tx−hidalgocounty. civicplus.com/ 6,600 0.40% 8,380 00:03:03 0 index.asp?NID=124 14. http:/ / tx−hidalgocounty. civicplus.com/ 6,578 0.40% 13,952 00:05:39 0 index.asp?NID=294 15. http:/ / tx−hidalgocounty. civicplus.com/ 6,035 0.37% 7,282 00:04:01 0 DocumentView.asp? DID=925 16. http:/ / tx−hidalgocounty. civicplus.com/ 5,777 0.35% 7,023 00:01:34 0 index.asp?NID=153 17. http:/ / tx−hidalgocounty. civicplus.com/ 5,618 0.34% 6,324 00:01:00 0 index.asp?NID=503 18. http:/ / tx−hidalgocounty. civicplus.com/ 5,607 0.34% 14,062 00:00:59 0 auditor/ 19. http:/ / tx−hidalgocounty. civicplus.com/ 5,567 0.34% 7,053 00:01:16 0 Jobs.asp?Mode= Subscribe 20. http:/ / tx−hidalgocounty. civicplus.com/ 5,343 0.33% 6,211 00:01:32 0 bids.asp Subtotal 437,906 26.68% 1,109,748 00:02:00 Other 1,203,457 73.32% 1,501,295 00:01:29 Total 1,641,363 100.00% 2,611,043 00:01:42

Top Pages − Help Card

Visits − Number of visits to this page. A visit is a series of actions that begins when a visitor views the first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

Views − Number of times this page was viewed by visitors.

% − Percentage of the total visits in which the visitor viewed this page at least once.

Average Time Viewed − Average length of time the specified page was viewed. (The format is hh:mm:ss − hours:minutes:seconds.)

158 Top Pages Note: Zero values in this column probably indicates that your web server is not logging Time to Serve information.

−− Pages with good content and design are more likely to attract visitors and be revisited. Less popular pages on a site can be made more appealing by improving the content or incorporating design elements similar to that on the more important pages. Always remember that people are far more interested in content than in design, and average view times can help determine which content is most important to your visitors.

Top Pages 159 160 Top Pages Top Content Groups

This report identifies the most popular groups of web site pages and how often they were visited.

No data for this section in the log data analyzed.

Top Reverse Content Paths − Help Card

Path Through Site − The sequence of content groups a visitor views, from the entry group to the exit group.

Destination Group − The group to which we are tracking visitor's paths.

Paths to Destination − A list of groups in the order they were viewed to arrive at the specified destination group. The groups listed are limited to the paths configured for analysis in this profile. These lists are grouped so that more than one row has the same destination group. To see the destination group for each of these lists, look in the Destination Group column and find the first entry up from Paths to Destination.

% − Percentage of times that the specified path through your site was taken compared to all other listed paths through your site.

−− This information helps you to understand the direction of web traffic and may indicate where you can make improvements.

Top Reverse Content Paths 207 208 Top Reverse Content Paths Technical Dashboard

This dashboard summarizes important information related to online technical activity.

Hit Summary

Successful Hits for Entire Site 16,395,942 Average Hits per Day 73,524 Home Page Hits 10

Technical Dashboard 209 Technical Statistics

Total Hits 16,399,033 100% Successful Hits 16,395,942 99.98% Failed Hits 3,091 0.02% Cached Hits 5,383,740 32.83%

210 Technical Dashboard Page Views Trend

This report helps you determine the bandwidth requirements of your web site by tracking page views over the course of the report period.

Page Views Trend

Time Interval Page Views % Jan 110,199 4.22% Feb 0 0.00% Mar 0 0.00% Apr 0 0.00% May 0 0.00% Jun 341,518 13.08% Jul 306,808 11.75% Aug 296,592 11.36% Sep 346,953 13.29% Oct 438,245 16.78% Nov 408,803 15.66% Dec 361,925 13.86% Total 2,611,043 100.00%

Page Views Trend − Help Card

Page − Any document, dynamic page, or form. Different types of profiles have different default settings for which file extensions qualify a file as a page. These settings can be changed by the Reporting Center system administrator. Any URL containing a question mark is considered a dynamic page.

Page View − A hit to any file classified as a page. In order to view a web page with embedded images, for example, a browser must retrieve multiple files. The page and its embedded files counts as a single page view.

Time Interval − A one−year report displays monthly time increments. A one−quarter report

Page Views Trend 211 displays weekly time increments. A one−month report or a one−week report displays daily time increments. A daily report displays hourly time increments. An hour−long interval marked 12:00, for example, includes all activity between 12:00 and 12:59.

% − Percentage of total page views that occurred during the specified time interval.

−− Periods of less activity can be considered good times for maintenance and content improvement.

212 Page Views Trend Hits Trend

This report helps you learn the bandwidth requirements of your site by tracking hits over the course of the report period.

Hits Trend

Time Interval Hits % Jan 711,004 4.34% Feb 0 0.00% Mar 0 0.00% Apr 0 0.00% May 0 0.00% Jun 2,016,183 12.30% Jul 2,134,163 13.02% Aug 1,911,474 11.66% Sep 2,331,680 14.22% Oct 2,772,926 16.91% Nov 2,509,077 15.30% Dec 2,009,435 12.26% Total 16,395,942 100.00%

Hits Trend − Help Card

% − Percentage of hits that occurred during the specified time interval.

Hits Trend 213 −− Periods of less activity can be considered good times for maintenance and content improvement.

214 Hits Trend Bandwidth: Kbytes Transferred Trend

This report helps you see the bandwidth requirements of your site by tracking kilobytes transferred over the course of the report period.

Bandwidth: Kbytes Transferred Trend

Time Interval Kbytes Transferred % Jan 10,221,653 4.51% Feb 0 0.00% Mar 0 0.00% Apr 0 0.00% May 0 0.00% Jun 21,697,118 9.57% Jul 28,401,923 12.53% Aug 26,698,594 11.78% Sep 28,604,785 12.62% Oct 38,440,720 16.96% Nov 39,020,781 17.22% Dec 33,537,302 14.80% Total 226,622,873 100.00%

Bandwidth: Kbytes Transferred Trend − Help Card

Kbytes Transferred − Number of kilobytes of data transferred during the specified time interval.

% − Percentage of total kilobytes of data transferred that were transferred during the specified time interval.

Bandwidth: Kbytes Transferred Trend 215 −− Periods of less activity can be considered good times for maintenance and content improvement.

216 Bandwidth: Kbytes Transferred Trend Average Time to Serve Pages

This report displays the average amount of time (in milliseconds) it takes to serve pages. Note: Not all web servers log the information necessary to create this report.

Average Time to Serve Pages

Time Interval Total Time to Serve Pages Served Average Time to Serve Jan 0 110,199 0 Feb 0 0 0 Mar 0 0 0 Apr 0 0 0 May 0 0 0 Jun 0 341,518 0 Jul 0 306,808 0 Aug 0 296,592 0 Sep 0 346,953 0 Oct 0 438,245 0 Nov 0 408,803 0 Dec 0 361,925 0 Total 0 2,611,043 0.0

Average Time to Serve Pages − Help Card

Average Time to Serve Pages 217 Total Time to Serve − The total amount of time the server spent serving documents during the specified time interval.

Pages Served − Number of pages served to visitors during the specified time interval.

Average Time to Serve − Average amount of time (in milliseconds) it took to serve each document during the specified time interval. The time to serve spans from the time the server got a page request until it transmitted all the data. Note: Zero values in this column probably indicates that your web server is not logging Time to Serve information.

−− Consider increasing your available bandwidth if the times to serve spike at rates disproportionate to the number of documents served during the same time interval. If you see this problem and have enough bandwidth, your server power may be a factor.

218 Average Time to Serve Pages Server Cluster Load Balance

This report compares the performance of individual servers in a cluster.

No data for this section in the log data analyzed.

Server Cluster Load Balance − Help Card

Server Name − Name of the server whose load balance is being tracked.

Hits − Number of hits to the specified server during the report period. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Kbytes Transferred− Number of kilobytes of data transferred to visitors from the specified server.

% − Percentage of hits to your web site that went to the specified server.

−− This report should tell you if any of your servers are overworked or underworked.

Server Cluster Load Balance 219 220 Server Cluster Load Balance Errors Dashboard

This displays key graphs and tables that provide an overview of the Errors chapter. Click on the title of a graph or table to navigate to the corresponding page.

Technical Statistics

Total Hits 16,399,033 100% Successful Hits 16,395,942 99.98% Failed Hits 3,091 0.02% Cached Hits 5,383,740 32.83%

Errors Dashboard 221 222 Errors Dashboard Client Errors

This report identifies the error codes from the browsers accessing your server.

Client Errors

HTTP Status Codes Hits % 1. 406 Not Acceptable 1,221 83.74% 2. 403 Forbidden 232 15.91% 3. 416 Incomplete / Undefined 5 0.34% Total 1,458 100.00%

Client Errors − Help Card

Client Errors − An error caused by a problem on your visitor's end of the web site connection. The server is not responsible for client errors.

Hits − Number of failed hits that returned this status code.

HTTP Status Codes − The status code for the specific error that occurred.

% − Percentage of total failed hits that returned this status code.

−− Use this page to determine what maintenance is necessary.

Client Errors 223 224 Client Errors File Not Found Errors

This report identifies files that returned "404 − Not Found" or "410 − Gone" errors from your server.

These errors did not occur in the log data during the requested reporting period.

File Not Found Errors − Help Card

Hits − Number of times a request for this file returned a "404 − Not Found" error or a "410 − Gone" error from your server.

Files − This column lists the file that could not be found and the URL of the referrer (if known).

% − Percentage of the total 404 and 410 errors that were for this file.

−− Check the links to all pages and files listed in this table. The files were either moved or they no longer exist, and the links are no longer successful.

File Not Found Errors 225 226 File Not Found Errors Server Errors

This report lists the errors which occurred on the server.

Server Errors

HTTP Status Codes Hits % 1. 500 Internal Server Error 1,622 99.33% 2. 501 Not Implemented 11 0.67% Total 1,633 100.00%

Server Errors − Help Card

Hits − Number of failed hits of the type specified in the "Pages" column. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

HTTP Status Codes − The status code for the specific error that occurred.

% − Percentage of failed hits that were of the specified type.

−− Use this page to determine what maintenance is necessary.

Server Errors 227 228 Server Errors Activity Dashboard

This displays key graphs and tables that provide an overview of the Activity chapter. Click on the title of a graph or table to navigate to the corresponding page.

Most Active Summary

Most Active Date November 04, 2008 Number of Hits on Most Active Date 336,611 Most Active Day of the Week Mon Most Active Hour of the Day 10:00−10:59

Activity on Weekdays Summary

Total Hits Weekdays 14,709,829 Total Visits Weekdays 399,022 Average Number of Visits per day on Weekdays 2,493 Average Number of Hits per day on Weekdays 91,936

Activity Dashboard 229 Least Active Summary

Least Active Date Number of Hits on Least Active Date 0 Least Active Day of the Week Sat Least Active Hour of the Day 03:00−03:59

Activity on Weekends Summary

Total Hits Weekend 1,686,113 Total Visits Weekend 80,162 Average Number of Visits per Weekend 2,505 Average Number of Hits per Weekend 52,691

230 Activity Dashboard Visits by Number of Pages Viewed

This report shows you how many times visitors viewed one page, how many viewed two pages, etc.

Visits by Number of Pages Viewed

Number of Pages Viewed Visits % Pages 0 112,617 23.50% Pages 1 139,085 29.03% Pages 2 74,729 15.60% Pages 3 38,758 8.09% Pages 4 25,555 5.33% Pages 5 16,241 3.39% Pages 6 13,419 2.80% Pages 7 9,399 1.96% Pages 8 7,513 1.57% Pages 9 6,179 1.29% Pages 10 4,815 1.00% Pages 11 4,004 0.84% Pages 12 3,311 0.69% Pages Subtotal 455,625 95.09% Pages Other 23,519 4.91% Total 479,144 100.00%

Visits by Number of Pages Viewed − Help Card

Number of Pages Viewed − The number of pages viewed during a visit. If the visitor viewed only non−page files such as a .gif or a .jpeg, the count of pages viewed is zero for that visit.

Visits − Number of visits by visitors who viewed the specified number of pages. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default

Visits by Number of Pages Viewed 231 idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits by people who viewed the specified number of pages.

−− You can use this information to quickly find out the number and percentages of viewers who read a given number of pages on your site. If most visitors only view a few pages, it may indicate that they cannot find the content they are looking for.

232 Visits by Number of Pages Viewed Visits by Day of the Week

This report shows the activity for each day of the week within the reporting period. Unsuccessful hits are not included.

Visits by Day of the Week

Day Visits % Sun 42,669 8.90% Mon 93,583 19.53% Tue 90,079 18.80% Wed 76,967 16.06% Thu 72,946 15.22% Fri 65,447 13.66% Sat 37,493 7.82% Total Weekend 80,162 16.73% Total Weekdays 399,022 83.27% Total 479,184 100.00%

Visits by Day of the Week − Help Card

Day − Specified day of the week being tracked.

Visits − Number of visits on the specified day of the week. If the report period is longer than one week, and there are, for example, two Mondays, the value represented includes the combined total of both Mondays. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total visits that occurred on the specified day of the week.

−− Number of visits on the specified day of the week. If the report period is longer than one

Visits by Day of the Week 233 week, and there are, for example, two Mondays, the value represented includes the combined total of both Mondays. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

234 Visits by Day of the Week Hits by Day of the Week

This report shows the activity for each day of the week within the reporting period. Unsuccessful hits are not included.

Hits by Day of the Week

Day Hits % Sun 918,192 5.60% Mon 3,692,233 22.52% Tue 3,383,550 20.64% Wed 2,859,366 17.44% Thu 2,612,580 15.93% Fri 2,162,100 13.19% Sat 767,921 4.68% Total Weekend 1,686,113 10.28% Total Weekdays 14,709,829 89.72% Total 16,395,942 100.00%

Hits by Day of the Week − Help Card

Day − Specified day of the week being tracked.

Hits − Number of hits on the specified day of the week. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

% − Percentage of total hits that occurred on the specified day of the week.

−− Days of less activity should be considered good days for maintenance and content improvement.

Hits by Day of the Week 235 236 Hits by Day of the Week Visits by Hour of the Day

This report shows activity for each hour of the day. It also shows the most and the least active hours of the day for the report period.

Visits by Hour of the Day

Hour Visits % 00:00 11,241 2.35% 01:00 8,501 1.77% 02:00 7,653 1.60% 03:00 7,366 1.54% 04:00 6,946 1.45% 05:00 7,100 1.48% 06:00 8,864 1.85% 07:00 13,092 2.73% 08:00 25,612 5.34% 09:00 31,902 6.66% 10:00 34,875 7.28% 11:00 35,203 7.35% 12:00 29,414 6.14% 13:00 32,663 6.82% 14:00 33,222 6.93% 15:00 31,112 6.49% 16:00 28,923 6.04% 17:00 20,054 4.19% 18:00 17,507 3.65% 19:00 17,981 3.75% 20:00 18,613 3.88% 21:00 19,169 4.00% 22:00 17,754 3.71% 23:00 14,417 3.01% Total Visits during Work Hours 282,926 59.04% (8:00am−5:00pm)

Visits by Hour of the Day 237 Total Visits during After Hours 196,258 40.96% (5:01pm−7:59am) Total 479,184 100.00%

Summary of Visits by Hour of the Day

Most Active Hour of the Day 11:00−11:59 Least Active Hour of the Day 04:00−04:59

Visits by Hour of the Day − Help Card

Hour − Specified hour of the day being tracked. An hour−long interval marked 12:00, for example, includes all activity between 12:00 and 12:59.

Least Active Hour of the Day − The specific hour of the day that had the fewest number of hits.

Most Active Hour of the Day − The specific hour of the day that had the largest number of visits.

Visits − Number of visits to your site during the specified hour. If there are several days in the report period, the value presented is the sum of all visits during that hour for all days. All times are referenced to the location of the system running the analysis. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of visits to your site that occurred during the specified hour.

−− This information can be used to determine which hour of the day is best for system maintenance.

238 Visits by Hour of the Day Hits by Hour of the Day

This report shows the most and the least active hour of the day for the report period. The second table breaks down activity for the given report period to show the average activity for each individual hour of the day. If there are several days in the report period, the value presented is the sum of all hits during that period of time for all days. All times are referenced to the location of the system running the analysis.

Hits by Hour of the Day

Hour Hits % 00:00 232,628 1.42% 01:00 163,070 0.99% 02:00 127,433 0.78% 03:00 107,933 0.66% 04:00 108,475 0.66% 05:00 107,999 0.66% 06:00 161,553 0.99% 07:00 319,767 1.95% 08:00 953,680 5.82% 09:00 1,336,108 8.15% 10:00 1,487,905 9.07% 11:00 1,419,312 8.66% 12:00 1,071,521 6.54% 13:00 1,340,937 8.18% 14:00 1,367,526 8.34% 15:00 1,316,313 8.03% 16:00 1,203,643 7.34% 17:00 655,527 4.00% 18:00 529,710 3.23% 19:00 508,059 3.10% 20:00 511,039 3.12% 21:00 539,280 3.29% 22:00 483,082 2.95% 23:00 343,442 2.09%

Hits by Hour of the Day 239 Total Hits during Work Hours 11,496,945 70.12% (8:00am−5:00pm) Total Hits during After Hours 4,898,997 29.88% (5:01pm−7:59am) Total 16,395,942 100.00%

Summary of Hits by Hour of the Day

Most Active Hour of the Day 10:00−10:59 Least Active Hour of the Day 03:00−03:59

Hits by Hour of the Day − Help Card

Hour − Specified hour of the day being tracked. An hour−long interval marked 12:00, for example, includes all activity between 12:00 and 12:59.

Hits − Number of hits to your site during the specified hour. If there are several days in the report period, the value presented is the sum of all visits during that hour for all days. All times are referenced to the location of the system running the analysis. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Least Active Hour of the Day − The specific hour of the day that had the fewest number of hits.

Most Active Hour of the Day − The specific hour of the day that had the largest number of hits.

% − Percentage of hits to your site that occurred during the specified hour.

−− This information can be used to determine which hour of the day is best for system maintenance.

240 Hits by Hour of the Day Visit Duration by Visits

This report shows the number and percentages of visits over selected visit lengths.

Visit Duration by Visits

Visit Duration in Minutes Visits % 0−1 338,054 70.55% 1−2 26,524 5.54% 2−3 16,816 3.51% 3−4 11,932 2.49% 4−5 8,749 1.83% 5−6 7,026 1.47% 6−7 5,615 1.17% 7−8 4,622 0.96% 8−9 4,071 0.85% 9−10 3,518 0.73% 10−11 3,118 0.65% 11−12 2,799 0.58% 12−13 2,569 0.54% 13−14 2,267 0.47% 14−15 1,955 0.41% 15−16 1,986 0.41% 16−17 1,771 0.37% 17−18 1,632 0.34% 18−19 1,577 0.33% 19−20 1,493 0.31% Subtotal 448,094 93.52% Other 31,050 6.48% Total 479,144 100.00%

Visit Duration by Visits 241 Visit Duration by Visits − Help Card

Visit Duration (minutes) − The number of minutes your web site was viewed.

Visits − Number of visitors who viewed your page for the specified duration of time. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of visitors who viewed your page for the specified duration of time.

−− This information tells you how many visitors view your site for specific intervals of time.

242 Visit Duration by Visits Visit Duration by Page Views

This report shows the number and percentages of pages views over selected visit lengths.

Visit Duration by Page Views

Visit Duration in Minutes Views % 0−1 367,515 14.30% 1−2 113,812 4.43% 2−3 91,193 3.55% 3−4 74,499 2.90% 4−5 63,397 2.47% 5−6 57,295 2.23% 6−7 51,485 2.00% 7−8 45,048 1.75% 8−9 51,089 1.99% 9−10 33,490 1.30% 10−11 28,525 1.11% 11−12 27,103 1.05% 12−13 27,628 1.08% 13−14 31,192 1.21% 14−15 18,450 0.72% 15−16 19,535 0.76% 16−17 19,886 0.77% 17−18 15,439 0.60% 18−19 14,743 0.57% 19−20 13,511 0.53% Subtotal 1,164,835 45.34% Other 1,404,385 54.66% Total 2,569,220 100.00%

Visit Duration by Page Views 243 Visit Duration by Page Views − Help Card

Visit Duration (minutes) − The number of minutes your web site was viewed.

Views − A page view is A hit to any file classified as a page. Contrast page views with hits, which counts files of every type.

% − Percentage of visitors who viewed your page for the specified duration of time.

−− This information tells you how many visitors view your site for specific intervals of time.

244 Visit Duration by Page Views Browsers and Platforms Dashboard

This displays key graphs and tables that provide an overview of the Browsers and Platforms chapter. Click on the title of a graph or table to navigate to the corresponding page.

Browsers and Platforms Dashboard 245 246 Browsers and Platforms Dashboard Top Browsers

This report identifies the most popular browsers used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top Browsers

Browser Visits % Hits 1. Microsoft Internet Explorer 328,492 73.33% 13,645,434 2. Mozilla 46,756 10.44% 1,450,862 3. Other Netscape Compatible 35,221 7.86% 129,706 4. msnbot/1.1 ( http://search.msn.com/msnbot.htm) 21,878 4.88% 42,501 5. Others 3,029 0.68% 34,995 6. Internet Explorer 6.0 2,586 0.58% 11,704 7. msnbot−media/1.1 ( 2,431 0.54% 4,297 http://search.msn.com/msnbot.htm) 8. Microsoft Office Existence Discovery 676 0.15% 840 9. Safari 668 0.15% 13,516 10. Netscape 652 0.15% 6,398 11. Opera 625 0.14% 17,296 12. msnbot−media/1.0 ( 327 0.07% 4,375 http://search.msn.com/msnbot.htm) 13. ee://aol/http 306 0.07% 327 14. Yanga WorldSearch Bot v1.1/beta 268 0.06% 22,511 (http://www.yanga.co.uk/) 15. ia_archiver 126 0.03% 727

Top Browsers 247 16. MSFrontPage/4.0 122 0.03% 180 17. LinkChecker/4.9 ( 122 0.03% 122 http://linkchecker.sourceforge.net/) 18. BlackBerry8830/4.2.2 Profile/MIDP−2.0 118 0.03% 1,790 Configuration/CLDC−1.1 VendorID/105 19. Java/1.5.0_06 111 0.02% 116 20. 1stdirectory.us/0.8 ( http://1stdirectory.us/directory/) 103 0.02% 103 Subtotal 444,617 99.25% 15,387,800 Other 3,352 0.75% 27,267 Total 447,969 100.00% 15,415,067

Top Browsers − Help Card

Browser − A program used to locate and view web pages. These include Netscape, Microsoft Internet Explorer, Opera and others.

Hits − Number of hits from visitors using the specified browser. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Total − The total activity based on the sort column (hits or visits) where there was sufficient information to identify the browser. This number may be less than the total visits or hits overall.

Visits − The total visits where there was sufficient information to identify the browser. This number may be less than the total visits overall. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total for the sort column (hits or visits) by those using the specified browser.

−− Browser data can help you determine how to configure your site for optimal viewing.

Note: Any hits identified as originating from a spider (an automated program that searches the Internet) are not counted in this table. Also, if a browser does not identify itself in its request to the Web server, it will get counted on this page as an "Other."

248 Top Browsers Top Browsers by Version

This report lists the browser versions most common among your visitors.

Top Browsers by Version

Browser Version Visits % Hits 1. Microsoft Internet Explorer 7.0 210,178 46.92% 8,191,468 6.0 114,066 25.46% 5,386,064 8.0 993 0.22% 40,402 5.5 725 0.16% 10,715 7.0.5730.13 611 0.14% 968 7.0.6001.18000 437 0.10% 568 4.01 375 0.08% 9,198 7.0.5730.11 196 0.04% 228 5.0 175 0.04% 1,121 7.0.6000.16757 135 0.03% 231 6.0b 82 0.02% 364 7.0.6000.16711 81 0.02% 163 5.01 73 0.02% 2,135 7.0.6000.16681 68 0.02% 87 5.00 59 0.01% 73 7.0.6000.16764 51 0.01% 93 Version Unknown 28 0.01% 31 7.0b 19 0.00% 124 8.0.6001.18241 18 0.00% 20 3.02 17 0.00% 126 5.17 16 0.00% 335 1. 10 0.00% 67 6.0.2900.2180 10 0.00% 60 5.14 9 0.00% 12 2.0 8 0.00% 14 5.22 7 0.00% 292

Top Browsers by Version 249 4.0 7 0.00% 25 or 6 0.00% 6 5.23 6 0.00% 49 999.1 5 0.00% 276 8.0.6001.17184 4 0.00% 5 mutant 4 0.00% 4 3.01 3 0.00% 3 7.0.6000.16643 2 0.00% 11 1.5 2 0.00% 3 5.21 1 0.00% 43 6.0− 1 0.00% 4 7.0a1 1 0.00% 4 4.00 1 0.00% 1 6.0.xpsp.12342−201935 1 0.00% 40 6.0.2900.5512 1 0.00% 1 Other 0 0.00% 0 2. Mozilla 20060313 5,855 1.31% 15,108 2008092417 5,347 1.19% 183,498 Version Unknown 5,215 1.16% 185,433 20050920 4,056 0.91% 12,721 20080702 3,945 0.88% 141,714 2008070208 3,673 0.82% 133,806 20080404 2,767 0.62% 182,131 2008102920 2,534 0.57% 117,746 20080829 1,872 0.42% 68,848 2008120122 1,607 0.36% 100,344 20080623 907 0.20% 33,558 20081029 871 0.19% 53,599 2008052906 752 0.17% 29,546 20080109 711 0.16% 10,787 20070308 693 0.15% 18,028 20080721 662 0.15% 6,523 2008092414 439 0.10% 16,581 20060909 374 0.08% 6,626 2008070206 348 0.08% 14,269 20021112 305 0.07% 355 20070508 295 0.07% 10,592 20071127 259 0.06% 9,757 2008091620 218 0.05% 6,935 20081217 171 0.04% 7,097 20080201 171 0.04% 6,737 20070713 143 0.03% 4,610

250 Top Browsers by Version 20020924 142 0.03% 175 20081203 133 0.03% 5,265 20070515 118 0.03% 3,098 20070725 111 0.02% 3,371 20060508 108 0.02% 703 20050915 101 0.02% 4,743 20070914 90 0.02% 3,319 2008120121 83 0.02% 2,979 20071025 81 0.02% 2,779 0000000000 77 0.02% 1,058 20061010 75 0.02% 2,432 20080219 71 0.02% 2,940 20080311 67 0.01% 2,647 20070309 66 0.01% 2,233 20061204 64 0.01% 2,304 20061206 60 0.01% 1,138 2008061004 57 0.01% 2,168 20041107 53 0.01% 1,058 2008092510 47 0.01% 1,733 20050511 39 0.01% 690 20081201 33 0.01% 1,282 20060426 27 0.01% 1,117 20050716 27 0.01% 726 2008061015 26 0.01% 1,037 20080915 25 0.01% 610 20070815 24 0.01% 27 20071115 22 0.00% 890 20071008 22 0.00% 874 20070219 22 0.00% 698 2008072820 21 0.00% 993 20 0.00% 230 20060111 18 0.00% 205 20051111 15 0.00% 207 20060911 15 0.00% 697 20061201 14 0.00% 522 20071206 13 0.00% 574 20021216 13 0.00% 575 20080714 13 0.00% 626 2008111317 13 0.00% 424 2008091618 13 0.00% 423 20060728 13 0.00% 398 20081107 13 0.00% 409

Top Browsers by Version 251 20081007 12 0.00% 681 20070312 11 0.00% 52 20080716 10 0.00% 502 20080826 9 0.00% 531 2008032620 9 0.00% 262 20080715 9 0.00% 555 20020730 9 0.00% 10 20050302 9 0.00% 12 20021126 9 0.00% 17 20050711 9 0.00% 165 2008061017 8 0.00% 170 2008051206 8 0.00% 194 20060414 8 0.00% 271 2008053008 7 0.00% 340 20050908 7 0.00% 60 2008022910 7 0.00% 207 20021021 7 0.00% 11 20080922 6 0.00% 198 20060124 6 0.00% 24 20061023 6 0.00% 147 2008101315 6 0.00% 198 20060501 6 0.00% 289 20080416 6 0.00% 176 20071019 6 0.00% 181 20050513 5 0.00% 136 20050317 5 0.00% 91 20040913 5 0.00% 151 2008092318 5 0.00% 251 2007112718 5 0.00% 113 20051107 5 0.00% 7 2008041514 4 0.00% 106 2008050509 4 0.00% 183 20061207 4 0.00% 21 20031016 4 0.00% 12 20041108 4 0.00% 5 20050319 4 0.00% 116 20050717 4 0.00% 5 2008121621 4 0.00% 101 20060710 4 0.00% 4 20041001 4 0.00% 123 20080418 4 0.00% 346 2008090514 4 0.00% 144

252 Top Browsers by Version 2008121622 4 0.00% 129 2008071523 4 0.00% 185 20080406 3 0.00% 83 20040206 3 0.00% 3 20080514 3 0.00% 174 20041002 3 0.00% 11 20080429 3 0.00% 139 20050418 3 0.00% 6 20070323 3 0.00% 106 2008060309 3 0.00% 155 20050609 3 0.00% 3 2008032600 3 0.00% 36 20080703 3 0.00% 175 20060908 3 0.00% 195 20061105 3 0.00% 103 20020910 3 0.00% 4 20080530 3 0.00% 30 2008020514 3 0.00% 43 2008091700 3 0.00% 180 2008092215 3 0.00% 4 2008111318 3 0.00% 73 20031007 3 0.00% 7 20070417 3 0.00% 83 ü,'Š' 2 0.00% 106 20050208 2 0.00% 208 20051019 2 0.00% 6 20070801 2 0.00% 118 20071009 2 0.00% 107 20030504 2 0.00% 8 20021001 2 0.00% 2 20080803 2 0.00% 96 20050223 2 0.00% 3 2008090512 2 0.00% 134 20051002 2 0.00% 2 20080808 2 0.00% 69 20080512 2 0.00% 72 20070222 2 0.00% 4 20041122 2 0.00% 5 20060308 2 0.00% 5 2008052912 2 0.00% 102 20020826 2 0.00% 2 20081112 2 0.00% 178

Top Browsers by Version 253 2008111217 2 0.00% 126 20080206 2 0.00% 84 20071204 2 0.00% 62 20080621 2 0.00% 2 2008071615 2 0.00% 96 20050929 2 0.00% 2 20080305 2 0.00% 116 20081031 2 0.00% 72 2008100719 2 0.00% 93 20071128 2 0.00% 83 20070802 2 0.00% 217 20011128 2 0.00% 5 20050414 2 0.00% 39 20020923 2 0.00% 2 20060821 2 0.00% 44 20060830 2 0.00% 2 20061025 1 0.00% 26 20020819 1 0.00% 1 20080516 1 0.00% 24 20051007 1 0.00% 22 20050922 1 0.00% 10 20080207 1 0.00% 76 20021207 1 0.00% 1 20060601 1 0.00% 24 20050517 1 0.00% 39 20080705 1 0.00% 1 20040614 1 0.00% 1 20020523 1 0.00% 22 20021212 1 0.00% 23 20071102 1 0.00% 54 20040115 1 0.00% 19 20061205 1 0.00% 17 2007121016 1 0.00% 13 2008090418 1 0.00% 70 20061001 1 0.00% 13 20010124 1 0.00% 5 2008070400 1 0.00% 60 20080625 1 0.00% 40 20021130 1 0.00% 41 20060321 1 0.00% 1 20040816 1 0.00% 52 20050420 1 0.00% 22

254 Top Browsers by Version 2008071719 1 0.00% 39 20070821 1 0.00% 36 2008092519 1 0.00% 40 20041206 1 0.00% 3 20060130 1 0.00% 1 2008071618 1 0.00% 42 Other 60 0.01% 1,331 3. Other Netscape Compatible Version Unknown 35,221 7.86% 129,706 Other 0 0.00% 0 4. msnbot/1.1 ( Version Unknown 21,878 4.88% 42,501 http://search.msn.com/msnbot.htm) Other 0 0.00% 0 5. Others Version Unknown 3,029 0.68% 34,995 Other 0 0.00% 0 6. Internet Explorer 6.0 Version Unknown 2,586 0.58% 11,704 Other 0 0.00% 0 7. msnbot−media/1.1 ( Version Unknown 2,431 0.54% 4,297 http://search.msn.com/msnbot.htm) Other 0 0.00% 0 8. Microsoft Office Existence Discovery Version Unknown 676 0.15% 840 Other 0 0.00% 0 9. Safari YY/ADOBE 239 0.05% 361 312.6 118 0.03% 4,829 419.3 117 0.03% 4,626 YY 54 0.01% 210 100 32 0.01% 956 412 18 0.00% 849 5525.20.1 15 0.00% 15 85.8.1 12 0.00% 394 521.24 9 0.00% 31 417.9.2 7 0.00% 262 416.12 7 0.00% 143 417.8 6 0.00% 314 312 5 0.00% 175 525.27.1 5 0.00% 5 125.1 4 0.00% 14 5525.26.12 3 0.00% 3 5525.27.1 3 0.00% 3 413 3 0.00% 62 312.5 2 0.00% 50 525.20 2 0.00% 5 417.9.3 2 0.00% 147 416.12_ADOBE 1 0.00% 1 412.5 1 0.00% 2

Top Browsers by Version 255 419.3_ADOBE 1 0.00% 1 312.3 1 0.00% 57 312.6_ADOBE 1 0.00% 1 Other 0 0.00% 0 10. Netscape Connect 237 0.05% 324 4.0 134 0.03% 1,218 4.61 57 0.01% 63 7.2 44 0.01% 2,286 4.05 30 0.01% 30 4.1 30 0.01% 831 8.0.4 27 0.01% 323 7.1 12 0.00% 194 3.0 9 0.00% 13 8.0.3.3 9 0.00% 259 4.5 8 0.00% 22 TEST 7 0.00% 14 4.76 7 0.00% 39 Version Unknown 6 0.00% 218 7.01 6 0.00% 216 4.79 5 0.00% 14 1.0 3 0.00% 3 Firefox 2 0.00% 2 8.1.2 2 0.00% 38 4.7 2 0.00% 12 7.02 2 0.00% 140 8.1.3 2 0.00% 106 0.91 2 0.00% 5 4.74 2 0.00% 2 8.0.1 2 0.00% 3 6.2.1 1 0.00% 3 4.06 1 0.00% 17 0.6 1 0.00% 1 4.7C−CCK−MCD 1 0.00% 1 6.2.3 1 0.00% 1 Other 0 0.00% 0 11. Opera 8.54 179 0.04% 5,167 9.50 66 0.01% 2,333 9.27 46 0.01% 1,457 9.62 43 0.01% 1,405 9.52 31 0.01% 1,241 9.51 27 0.01% 1,050 9.63 25 0.01% 1,149

256 Top Browsers by Version 9.25 22 0.00% 908 9.61 17 0.00% 579 8.00 15 0.00% 29 9.60 15 0.00% 608 7.54 13 0.00% 23 8.01 13 0.00% 54 9.00 12 0.00% 18 9.0 12 0.00% 21 9.01 12 0.00% 29 9.30 9 0.00% 382 8.65 9 0.00% 100 9.26 8 0.00% 221 8.50 6 0.00% 21 6.01 5 0.00% 11 7.02 5 0.00% 13 7.60 4 0.00% 10 9.23 4 0.00% 67 6.0 3 0.00% 4 9.21 3 0.00% 77 7.0 3 0.00% 6 9.02 2 0.00% 36 9.10 2 0.00% 49 8.60 2 0.00% 2 9.24 2 0.00% 44 8.51 2 0.00% 24 9.22 1 0.00% 28 8.52 1 0.00% 28 7.11 1 0.00% 3 9.70 1 0.00% 15 7.50 1 0.00% 1 9.5 1 0.00% 39 9.20 1 0.00% 22 6.05 1 0.00% 22 Other 0 0.00% 0 12. msnbot−media/1.0 ( Version Unknown 327 0.07% 4,375 http://search.msn.com/msnbot.htm) Other 0 0.00% 0 13. ee://aol/http Version Unknown 306 0.07% 327 Other 0 0.00% 0 14. Yanga WorldSearch Bot v1.1/beta Version Unknown 270 0.06% 22,511 (http://www.yanga.co.uk/) Other 0 0.00% 0 15. ia_archiver Version Unknown 126 0.03% 727 Other 0 0.00% 0

Top Browsers by Version 257 16. MSFrontPage/4.0 Version Unknown 122 0.03% 180 Other 0 0.00% 0 17. LinkChecker/4.9 ( Version Unknown 122 0.03% 122 http://linkchecker.sourceforge.net/) Other 0 0.00% 0 18. BlackBerry8830/4.2.2 Profile/MIDP−2.0 Version Unknown 118 0.03% 1,790 Configuration/CLDC−1.1 VendorID/105 Other 0 0.00% 0 19. Java/1.5.0_06 Version Unknown 111 0.02% 116 Other 0 0.00% 0 20. 1stdirectory.us/0.8 ( Version Unknown 103 0.02% 103 http://1stdirectory.us/directory/) Other 0 0.00% 0 Subtotal 444,617 99.25% 15,387,800 Other 3,352 0.75% 27,267 Total 447,969 100.00% 15,415,067

Top Browsers by Version − Help Card

Browser − A program used to locate and view web pages. These include Netscape, Microsoft Internet Explorer, Opera and others.

% − Percentage of the total visits in which the visitor viewed this page at least once.

−− This information can help you decide which technology to implement on your site. You can determine whether the majority of your visitors are ready to benefit from the latest technologies (DHTML, Flash, etc.) available with the most recent versions of the main browsers.

258 Top Browsers by Version Top Spiders

This report identifies robots, spiders, crawlers and search services visiting your site. The spiders shown in this report are based on a configured list in the product code. If your site uses JavaScript tagging to monitor traffic (for example, WebTrends SmartSource Data Collector), only spiders that use JavaScript will appear in this report.

Top Spiders

Spider Visits % Hits 1. Mozilla/5.0 (compatible; Yahoo! Slurp; 14,207 45.51% 108,142 http://help.yahoo.com/help/us/ysearch/slurp) 2. Mozilla/5.0 (compatible; Googlebot/2.1; 5,475 17.54% 739,780 http://www.google.com/bot.html) 3. Mozilla/5.0 (compatible; Yahoo! Slurp/3.0; 3,998 12.81% 35,976 http://help.yahoo.com/help/us/ysearch/slurp) 4. Googlebot−Image 1,722 5.52% 1,731 5. Mozilla/5.0 (Twiceler−0.9 1,091 3.50% 38,547 http://www.cuil.com/twiceler/robot.html) 6. Mozilla/5.0 (compatible; Exabot/3.0; 735 2.35% 1,366 http://www.exabot.com/go/robot) 7. Gigabot 706 2.26% 2,390 8. Baiduspider ( http: 610 1.95% 665 9. Mozilla/5.0 (compatible; Yahoo! DE Slurp; 574 1.84% 574 http://help.yahoo.com/help/us/ysearch/slurp) 10. MSR−ISRCCrawler 287 0.92% 1,858 11. WebAlta Crawler 212 0.68% 8,746 12. FAST Enterprise Crawler 6 used by LexisNexis 196 0.63% 28,771

Top Spiders 259 ([email protected]) 13. Speedy Spider (http: 189 0.61% 273 14. Yeti 186 0.60% 361 15. Googlebot 83 0.27% 205 16. Sosospider ( http: 81 0.26% 449 17. Mozilla/5.0 (compatible; DotBot/1.1; 79 0.25% 794 http://www.dotnetdotcom.org/, [email protected]) 18. ia_archiver ( http: 73 0.23% 252 19. Mozilla/5.0 (compatible; YodaoBot/1.0; 54 0.17% 69 http://www.yodao.com/help/webmaster/spider/; ) 20. Eurobot 45 0.14% 270 Subtotal 30,603 98.04% 971,219 Other 612 1.96% 9,656 Total 31,215 100.00% 980,875

Top Spiders − Help Card

Hits − Number of times the specified spider hit your site. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Spider − An automated program which searches the Internet.

Visits − Number of times the specified spider visited your site. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of total spider visits or hits by the specified spider.

−− This information is important for a Webmaster trying to block spiders that tax the server. It also tells you what kind of automated attention you have attracted to your site.

260 Top Spiders Top Platforms

This report identifies the operating systems most used by the visitors to the site. This information will only be displayed if your server is logging the browser/platform information.

Top Platforms

Platform Visits % Views 1. Windows XP 269,362 60.13% 11,736,056 2. Others 77,158 17.22% 346,358 3. Windows NT 39,143 8.74% 1,052,739 4. Windows 2000 32,050 7.15% 1,689,892 5. Windows 2003 10,115 2.26% 174,258 6. Linux 9,030 2.02% 75,669 7. Macintosh 5,269 1.18% 192,824 8. Macintosh PowerPC 2,303 0.51% 67,552 9. Windows 98 2,249 0.50% 48,534 10. Windows ME 706 0.16% 25,822 11. SunOS 327 0.07% 3,928 12. Windows 3.x 99 0.02% 325 13. Windows Win32s 71 0.02% 293 14. Windows 95 48 0.01% 560 15. FreeBSD 35 0.01% 252 16. OS/2 3 0.00% 3 17. OpenBSD 1 0.00% 2

Top Platforms 261 Total 447,969 100.00% 15,415,067

Top Platforms − Help Card

Hits − Number of hits by visitors using the specified platform. Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

Platform − The specified platform being analyzed. The operating system used by the visitor to your site.

Total − The total hits or visits that were not identified as from a spider. This number may be less than the total overall.

Visits − Number of visits by visitors using the specified platform. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of hits or visits by those using the specified platform.

−− This information is useful when determining what content to include on your web site.

262 Top Platforms Wireless Dashboard

This dashboard summarizes important information related to wireless activity.

Wireless Dashboard 263 264 Wireless Dashboard Wireless Dashboard 265 266 Wireless Dashboard Top WAP Devices

This report identifies the WAP (Wireless Application Protocol) devices most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

NOTE: Unless the Reporting Center system administrator has configured the profile to track unique visitor IDs, visit counts can be inaccurate. This is because WAP devices connect to the Internet through a gateway server; therefore, the number of visits counted in the log file will reflect visits by gateway servers, rather than individual visitors.

Top WAP Devices

Device Visits % Hits 1. Sony Ericcson WAP 5 100.00% 5 Browser 1.1 Total for Recognized 5 100.00% 5 WAP Devices Total for Non−WAP 0 0.00% 0 &Unrecognized Devices Total 5 100.00% 5

Top WAP Devices 267 Top WAP Devices − Help Card

Device − A wireless device using Wireless Application Protocol (WAP), such as a cellular telephone or radio transceiver, that can be used to access the Internet. Reporting Center reports only include WAP devices if the log file shows the device used a WAP browser.

Recognized Device − A WAP device whose name and attributes are recognized by Reporting Center.

Total for Non−WAP &Unrecognized Devices − Includes the total number of hits or visits from unrecognized devices, and from the total number from devices that are known not to be WAP devices, such as Palm devices or PCs. Reporting Center does not look for a WAP device in the log file if a non−WAP or unrecognized browser is detected; therefore, also included in this row is the total number of hits or visits from devices with non−WAP or unrecognized browsers.

Unrecognized Device − A WAP device whose name and attributes are not recognized by Reporting Center. Unrecognized devices most likely are newer or less widely−used than recognized devices.

Visits − A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of hits or visits by visitors who used the specified WAP device.

−− Use this page to determine which WAP (Wireless Application Protocol) devices are most commonly used by visitors to your site. Reporting Center maintains a database of device names and version numbers with known attributes, such as screen size and regional availability, that is used to generate data on other report pages. Therefore, it may be useful to contrast this page with the "Top WAP Screen Sizes," "Top WAP Screen Resolutions," and "Top WAP Regional Device Availability" pages.

NOTE: On occasion, a visitor may simulate a WAP device or browser with software, and the simulated device or browser may be counted in the total.

Also note that unless the Reporting Center system administrator has configured the profile to track unique visitor IDs, visit counts can be inaccurate. This is because WAP devices connect to the Internet through a gateway server; therefore, the number of visits counted in the log file will reflect visits by gateway servers, rather than individual visitors.

268 Top WAP Devices Top WAP Browsers

This report identifies the WAP (Wireless Application Protocol) browsers most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Browsers

Browser Device Visits % Hits 1. Nokia WAP Unknown 8 61.54% 69 Browser Wireless Device Other 0 0.00% 0 2. Sony Ericcson Sony Ericcson 5 38.46% 5 WAP Browser WAP Browser 1.1 1.1 Other 0 0.00% 0 Total for Recognized WAP 13 100.00% 74 Browsers Total for Non−WAP 0 0.00% 0 &Unrecognized Browsers Total 13 100.00% 74

Top WAP Browsers 269 Top WAP Browsers − Help Card

Browser − A program used on a WAP device to display site content, similar to Netscape or Internet Explorer on PCs.

Recognized Browser − A WAP browser whose name and attributes are recognized by Reporting Center.

Total for Non−WAP &Unrecognized Browsers − Includes the total number of hits or visits from unrecognized browsers, and also the total number from browsers not associated with WAP devices, such as Netscape or Microsoft Internet Explorer.

Unrecognized Browser − A WAP browser whose name and attributes are not recognized by Reporting Center. Unrecognized browsers most likely are newer or less widely−used than recognized browsers.

% − Percentage of hits or visits by visitors who used the specified browser and device.

−− Use this page to determine which WAP (Wireless Application Protocol) browsers are most commonly used by visitors to your site. Reporting Center maintains a database of browser names and version numbers with known attributes (such as markup and script language support, graphic image support, and WTLS support) that is used to generate data on other report pages. Therefore, it may be useful to contrast this page with the "Top WAP Image Support," "Top WAP Markup Languages," "Top WAP Script Support," "Top WAP Script Versions," and "Top WAP WTLS Support" pages.

NOTE: On occasion, a visitor may simulate a WAP device or browser with software, and the simulated device or browser may be counted in the total.

270 Top WAP Browsers Top WAP Screen Sizes

This report identifies the most commonly available screen sizes or content area sizes, described by the number of character rows and columns, on the WAP (Wireless Application Protocol) devices used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Screen Sizes

Rows x Device Visits % Hits Columns 1. Screen size Sony 5 100.00% 5 unknown Ericcson (device WAP recognized) Browser 1.1 Other 0 0.00% 0 Total for 5 100.00% 5 Recognized WAP Devices Total for Non−WAP 0 0.00% 0 &Unrecognized Devices Total 5 100.00% 5

Top WAP Screen Sizes 271 Top WAP Screen Sizes − Help Card

Recognized Device − A WAP device whose name and attributes are recognized by Reporting Center.

Screen Size − The number of character rows and columns of the display content area or screen size on a visitor's WAP device. Content area is shown, if it was logged. Screen size is shown in cases where the screen size was logged but the content area was not.

Unrecognized Device − A WAP device whose name and attributes are not recognized by Reporting Center. Unrecognized devices most likely are newer or less widely−used than recognized devices.

% − The percentage of hits or visits by visitors who used a WAP device with the specified screen size and device.

−− Use this page to determine how much text can simultaneously fit on the screens of the WAP (Wireless Application Protocol) devices used by the most typical visitors to your site.

272 Top WAP Screen Sizes Top WAP Resolutions

This report identifies the most commonly available screen resolutions, described by the number of pixel rows and columns, on the WAP (Wireless Application Protocol) devices used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Resolutions

Resolution Device Visits % Hits 1. Resolution Sony 5 100.00% 5 unknown Ericcson (device WAP recognized) Browser 1.1 Other 0 0.00% 0 Total for 5 100.00% 5 Recognized WAP Devices Total for Non−WAP 0 0.00% 0 &Unrecognized Devices Total 5 100.00% 5

Top WAP Resolutions 273 Top WAP Resolutions − Help Card

Recognized Device − A WAP device whose name and attributes are recognized by Reporting Center.

Resolution − The number of pixel rows and columns of the display screen on a visitor's WAP device. If Reporting Center recognizes the WAP device, but does not know the screen resolution, the report states "Resolution Unknown" for the device. Some WAP devices have no graphics capabilities, and the resolution is based only on the number of text characters that can fit on the screen. For these devices, the report states "Based on Characters Only."

Unrecognized Device − A WAP device whose name and attributes are not recognized by Reporting Center. Unrecognized devices most likely are newer or less widely−used than recognized devices.

% − The percentage of hits or visits by visitors who used a WAP device with the specified screen resolution and device.

−− Use this page to determine the amount of space available for graphics on the screens of the WAP (Wireless Application Protocol) devices used by the most typical visitors to your site.

274 Top WAP Resolutions Top WAP Carriers

This report identifies the WAP (Wireless Application Protocol) carriers most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Carriers

Carriers Device Visits % Hits 1. m34095e42.tmodns.net Unknown 2 15.38% 37 Wireless Device Other 0 0.00% 0 2. sd−13023.dedibox.fr Sony 2 15.38% 2 Ericcson WAP Browser 1.1 Other 0 0.00% 0 3. 209−183−051−249.mobile.mymmode.com Sony 1 7.69% 1 Ericcson WAP Browser 1.1 Other 0 0.00% 0

Top WAP Carriers 275 4. cach3.nov.mobile.sp1.yahoo.net Unknown 1 7.69% 7 Wireless Device Other 0 0.00% 0 5. cach2.nov.mobile.re2.yahoo.net Sony 1 7.69% 1 Ericcson WAP Browser 1.1 Other 0 0.00% 0 6. cach1.nov.mobile.re2.yahoo.net Unknown 1 7.69% 3 Wireless Device Other 0 0.00% 0 7. 212.129.64.70 Sony 1 7.69% 1 Ericcson WAP Browser 1.1 Other 0 0.00% 0 8. cach2.nov.mobile.sp1.yahoo.net Unknown 1 7.69% 8 Wireless Device Other 0 0.00% 0 9. 64.122.13.196 Unknown 1 7.69% 1 Wireless Device Other 0 0.00% 0 10. cach3.nov.mobile.re2.yahoo.net Unknown 1 7.69% 2 Wireless Device Other 0 0.00% 0 11. cach1.nov.mobile.sp1.yahoo.net Unknown 1 7.69% 11 Wireless Device Other 0 0.00% 0 Total for Recognized WAP Browsers 13 100.00% 74 Total for Non−WAP &Unrecognized Browsers 0 0.00% 0 Total 13 100.00% 74

Top WAP Carriers − Help Card

276 Top WAP Carriers Carrier − The name or IP address of a WAP carrier used by visitors to your site. A WAP Carrier is also known as a gateway server, which acts as an intermediary and relays server requests from visitors to your site. DNS resolution must be configured before a WAP carrier's IP addresses can be converted to an actual name, but there may still be some IP addresses that are not converted.

% − The percentage of hits or visits by visitors who used the specified WAP carrier and device.

−− Use this page to determine the most common WAP carriers used by visitors to your site. You can use any information you have about the most popular WAP carriers and their customers to increase your knowledge about your site's visitors.

Top WAP Carriers 277 278 Top WAP Carriers Top WAP Image Support

This report identifies what sort of graphic image support is available on the WAP (Wireless Application Protocol) devices most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Image Support

Image Device Visits % Hits Support 1. Image Sony 5 100.00% 5 support Ericcson unknown WAP (device Browser recognized) 1.1 Other 0 0.00% 0 Total for 5 100.00% 5 Recognized WAP Devices Total for Non−WAP 0 0.00% 0 &Unrecognized Devices Total 5 100.00% 5

Top WAP Image Support 279 Top WAP Image Support − Help Card

Image Support − Refers to whether or not a visitor's WAP device supported graphic images, and if so, what sort of support was available. "Yes" means full image support was available. "Icons Only" means icon graphic support was available, but picture graphic and animation support were not. "No" means no image support was available.

Recognized Device − A WAP device whose name and attributes are recognized by Reporting Center.

Unrecognized Device − A WAP device whose name and attributes are not recognized by Reporting Center. Unrecognized devices most likely are newer or less widely−used than recognized devices.

% − The percentage of hits or visits by visitors with the specified image support and device.

−− Use this page to determine what kind of graphics support is available for the typical visitors to your site.

280 Top WAP Image Support Top WAP Markup Languages

This report identifies the most advanced markup languages supported by the WAP (Wireless Application Protocol) browsers most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Markup Languages

Markup Browser Visits % Hits Language 1. WML 1.1 Nokia 8 61.54% 69 WAP Browser Sony 5 38.46% 5 Ericcson WAP Browser 1.1 Other 0 0.00% 0 Total for 13 100.00% 74 Recognized WAP Browsers Total for Non−WAP 0 0.00% 0 &Unrecognized Browsers

Top WAP Markup Languages 281 Total 13 100.00% 74

Top WAP Markup Languages − Help Card

Browser − A program used on a WAP device to display site content, similar to Netscape or Internet Explorer on PCs.

Markup Language − The programming language used to write WAP pages, or decks. HDML was the first generation of WAP markup languages, and WML is newer and more advanced. This table column refers to the most advanced markup language support available on the browser specified in the same row. It is safe to assume that the browser supports all markup languages and versions prior those specified.

Recognized Browser − A WAP browser whose name and attributes are recognized by Reporting Center.

Unrecognized Browser − A WAP browser whose name and attributes are not recognized by Reporting Center. Unrecognized browsers most likely are newer or less widely−used than recognized browsers.

% − The percentage of hits or visits by visitors whose WAP device offered the highest level of support to the specified markup language, and whose WAP device used the specified browser.

−− Use this page to determine the best markup language to use for the creation of content on your site.

282 Top WAP Markup Languages Top WAP Script Support

This report identifies whether or not script support is provided by the WAP (Wireless Application Protocol) browsers most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Script Support

Script Browser Visits % Hits Support 1. Yes Nokia 8 61.54% 69 WAP Browser Sony 5 38.46% 5 Ericcson WAP Browser 1.1 Other 0 0.00% 0 Total for 13 100.00% 74 Recognized WAP Browsers Total for 0 0.00% 0 Non−WAP &Unrecognized

Top WAP Script Support 283 Browsers Total 13 100.00% 74

Top WAP Script Support − Help Card

Browser − A program used on a WAP device to display site content, similar to Netscape or Internet Explorer on PCs.

Recognized Browser − A WAP browser whose name and attributes are recognized by Reporting Center.

Script − A simple programming language used to execute specific or limited tasks. Scripts are often used for pages on the Internet to serve dynamic content and to tailor pages for individual visitors.

Script Support − Refers to whether or not a visitor's WAP browser supported programming scripts.

Unrecognized Browser − A WAP browser whose name and attributes are not recognized by Reporting Center. Unrecognized browsers most likely are newer or less widely−used than recognized browsers.

% − The percentage of hits or visits by visitors whose WAP device used the specified browser and had the specified script support.

−− Use this page to determine whether the typical visitors to your site have WAP (Wireless Application Protocol) devices that support scripting. You may want to compare this page with the "Top Script Versions" pages.

284 Top WAP Script Support Top WAP Script Versions

This report identifies the most advanced script languages and versions supported by the WAP (Wireless Application Protocol) browsers most commonly used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

Top WAP Script Versions

Script Browser Visits % Hits Version 1. WMLScript Nokia 8 61.54% 69 1.1 WAP Browser Sony 5 38.46% 5 Ericcson WAP Browser 1.1 Other 0 0.00% 0 Total for 13 100.00% 74 Recognized WAP Browsers Total for Non−WAP 0 0.00% 0 &Unrecognized Browsers

Top WAP Script Versions 285 Total 13 100.00% 74

Top WAP Script Versions − Help Card

Browser − A program used on a WAP device to display site content, similar to Netscape or Internet Explorer on PCs.

Recognized Browser − A WAP browser whose name and attributes are recognized by Reporting Center.

Script Version − Name and version number of the most advanced scripting language supported by the browser of visitors to your site. It is safe to assume that the browser supports all script versions prior those specified.

Unrecognized Browser − A WAP browser whose name and attributes are not recognized by Reporting Center. Unrecognized browsers most likely are newer or less widely−used than recognized browsers.

% − The percentage of visits or hits by visitors whose WAP device offered the highest level of support to the specified script version, and whose WAP device used the specified browser.

−− Use this page to determine the best scripting language to use for the creation of content on your site. You may want to compare this page with the "Top Script Support" pages.

286 Top WAP Script Versions Top WAP WTLS Support

This report identifies whether or not WTLS support is provided by the WAP (Wireless Application Protocol) browsers most commonly used by visitors to your site.

Top WAP WTLS Support

WTLS Browser Visits % Hits Support 1. Yes Nokia 8 61.54% 69 WAP Browser Other 0 0.00% 0 2. No Sony 5 38.46% 5 Ericcson WAP Browser 1.1 Other 0 0.00% 0 Total for 13 100.00% 74 Recognized WAP Browsers Total for 0 0.00% 0 Non−WAP

Top WAP WTLS Support 287 &Unrecognized Browsers Total 13 100.00% 74

Top WAP WTLS Support − Help Card

Browser − A program used on a WAP device to display site content, similar to Netscape or Internet Explorer on PCs.

Recognized Browser − A WAP browser whose name and attributes are recognized by Reporting Center.

Unrecognized Browser − A WAP browser whose name and attributes are not recognized by Reporting Center. Unrecognized browsers most likely are newer or less widely−used than recognized browsers.

WTLS − Acronym for Wireless Transport Layer Security protocol, which is the security layer endorsed by the WAP Forum (www.wapforum.org). Its primary goal is to provide privacy, data integrity, and authentication for WAP applications.

WTLS Support − Refers to whether or not a visitor's WAP browser supported the WTLS protocol.

% − The percentage of visits or hits by visitors whose WAP device used the specified browser and had the specified WTLS support.

−− Use this page to determine how many of your visitors can benefit if WTLS security is implemented on your site.

288 Top WAP WTLS Support Top Palm Devices

This report identifies the palm devices most used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

NOTE: Unless the Reporting Center system administrator has configured the profile to track unique visitor IDs, visit counts can be inaccurate. This is because PALM devices connect to the Internet through a gateway server; therefore, the number of visits counted in the log file will reflect visits by gateway servers, rather than individual visitors.

No data for this section in the log data analyzed.

Top Palm Devices − Help Card

Device − A portable personal computer small enough to fit in the palm of a person's hand. Reporting Center reports only include Palm devices if the log files shows the device used a Palm browser.

Recognized Device − A WAP device whose name and attributes are recognized by Reporting Center.

Unrecognized Device − A WAP device whose name and attributes are not recognized by Reporting Center. Unrecognized devices most likely are newer or less widely−used than recognized devices.

Visits − Number of visits by visitors with the specified Palm device. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

% − Percentage of visitors using a Palm device who used this specific Palm device.

−− Use this page to further understand what kind of visitors are attracted to your site.

Top Palm Devices 289 290 Top Palm Devices Top Palm Browsers

This report identifies the most popular Palm browsers used by visitors to your site. This information will only be displayed if your server is logging the browser/platform information.

No data for this section in the log data analyzed.

Top Palm Browsers − Help Card

Browser − A program used on a Palm device to display site content, similar to Netscape or Internet Explorer on PCs.

Device − A portable personal computer small enough to fit in the palm of a person's hand. Reporting Center reports only include Palm devices if the log files shows the device used a Palm browser.

Visits − Number of visits by visitors with the specified browser. A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator.

Recognized Browser − A Palm browser whose name and attributes are recognized by Reporting Center.

Total for Non−Palm &Unrecognized Browsers − Includes the total number of hits or visits from unrecognized browsers, and also the total number from browsers not associated with Palm devices, such as Netscape or Microsoft Internet Explorer.

Unrecognized Browser − A Palm browser whose name and attributes are not recognized by Reporting Center. Unrecognized browsers most likely are newer or less widely−used than recognized browsers.

% − Percentage of visitors who used this browser.

−− Use this page to determine which browser or browsers you should tailor your site for when you create page content.

Top Palm Browsers 291 will reflect visits by gateway servers, rather than individual visitors.

292 Top Palm Browsers Glossary

The following terms are used in Reporting Center reports, and some are used throughout the World Wide Web in general.

Glossary

Active The Active Campaign is one that a visitor has seen or received that has not reached the Campaign end of its duration. Active The Active Campaign is one that a visitor has seen or received that has not reached the Campaigns end of its duration. Ad A graphic or banner which takes a visitor to another web site when clicked. Ad Click A click on an advertisement which takes a visitor to another web site. Ad View Occurs when an ad is displayed to a visitor. Once visitors have viewed an ad, they can click on it (see Ad Click). There may be more than one ad on an ad view. Authenticated A unique visitor tracked by user name and password rather than by IP address. You Username may find more authenticated user names than total visitors because several persons may be using the same IP address. Since many ISPs dynamically assign IP addresses, and since multiple visitors may use a single IP address, authentication is a much more accurate way to identify visitors. Authentication Technique that limits access to Internet or intranet resources to visitors who identify themselves by entering a user name and password. Avg. Frequency This measure is the average number of times these visitors have visited your site over their lifetime. Avg. Latency This measure is the average number of days between visits for visitors over their lifetime. Note: A zero latency means the average time between visits is less than 24 hours. Avg. Lifetime The average lifetime value is the average of the sum of all order values. Value Avg. Most The average most recent purchase amount for this group of visitors. Recent Purchase Amt. Avg. Recency The number of days since the last visit is averaged for each visit in the reporting timeframe. Note: A zero recency means you have visited within the last 24 hours, or that the average value is less than one day. Bandwidth Measure of the traffic on a site. Bandwidth is expressed as the amount of data transferred in a specified unit of time. Browser A program used to locate and view web pages. These include Netscape, Mosaic, Microsoft Internet Explorer, and others. Campaign The total order value associated to the campaign. Lifetime Value Click Through Percentage of visitors who viewed an ad and also clicked on it. This is a good Rate indication of an ad's effectiveness. Client A computer that accesses resources provided by another computer, called a server. Client Errors An error occurring due to an invalid request by the visitor's browser. Client errors are in the 400−range. See the "Status Code" glossary entry for more information.

Glossary 293 Company The database installed and used by Reporting Center to look up the company name, Database city, state, and country corresponding to a specific domain name. Cookies Files containing information about web site visitors. This information can include the visitor's user name, preferences, etc. The information is provided by visitors during their first visit to a web site. The server records this information in a text file and stores it on the visitor's hard drive. At the beginning of later visits, the server looks for a cookie and configures itself based on the information provided. Days Since First The number of days since the first purchase since these visitors have been tracked. Purchase Days Since Most The number of days since the last purchase for the campaign. Recent Purchase Destination Page A page chosen by the system administrator for Path Analysis. The Path Analysis pages track which clicks brought each visitor to the selected Destination Page. Domain Name The text name corresponding to the IP address of a computer on the Internet. For example, www.webtrends.com is a domain name. Domain Name The process of converting an IP address into a text name (for example, Lookup 204.245.240.194 is converted to www.webtrends.com). Entry File The first file requested by a visitor during a visit to your web site. Entry Page The first page viewed during a visit to your web site. If a visit consists only of hits to non−page files, that visit has no entry page. This can cause the total number of entry pages to be less than the total number of visits. Exit Page The last page viewed during a visit to your web site. If a visit consists only of hits to non−page files, that visit has no exit page. This can cause the total number of exit pages to be less than the total number of visits. FTP File Transfer Protocol. It is a standard method of sending files from one computer to another over the Internet. File Type Identifies types of files by their file extension. For example, a file named graphic.gif is identified as type "gif." Filters A means of narrowing the scope of a report by specifying ranges or types of data to include or exclude. First Campaign The First Campaign is the one that originally drove a visitor to your site. First Campaign The lifetime value is the sum of all order values. Lifetime Value First Campaign User−defined category shown for the first campaign for a visitor. Examples include Type online banner ads, e−marketing newsletters, and direct mail campaigns. Frequency Frequency is the number of times this visitor has visited your site since this visitor has been tracked. GIF Graphics Interchange Format. It is a graphics file format commonly used in HTML documents. Geography Geography indicates the world region, country, state/province, and city. HTML Hypertext Markup Language. It is the programming language for static web pages. It usually includes hypertext links between related objects and documents. HTTP Hypertext Transfer Protocol. It is a standard method of transferring data between a Web server and a Web browser. Hit Each file requested by a visitor registers as a hit. There can be several hits on each page. While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed. Home Page The main or introductory page of a web site. The home page provides visitors with an

294 Glossary overview and links to the rest of the site. It often contains or links to a Table of Contents. Home Page URL The URL for the home page of the site analyzed in the report. IP Address Internet Protocol Address. It is a series of four one− to three−digit numbers separated by periods. It is used to identify a computer connected to the Internet. For example, 212.6.125.76 is an IP address. JPEG Joint Photographic Expert Group. It is a compressed graphics format common on the Internet. Latency This measure is the average number of days between visits for visitors over their lifetime. Note: A zero latency means the average time between visits is less than 24 hours. Lifetime Value This is the maximum value for all orders for this period. Log File A file created by a Web or proxy server which contains information about the activity of the server. Most Recent The Most Recent Camapaign is the last one that a visitor has seen or received that has Campaign not reached the end of its duration. New Users Visitors who didn't have a cookie on their first visit, but had one during later visits. No Referrer Indicates visits to your web site that did not originate from any other site. For example, any visitor who types the URL of your site directly into their browser window fits into this category. Order Count This measure reflects the number of orders from completed purchases. Order Value This measure reflects the monetary amount generated from completed purchases. Other In tables showing a variable−length list of items, the number of items may exceed the number that can be viewed at one time. The values for the items not currently shown are added together and shown in the row named "Other." Page Any document, dynamic page, or form. Different types of profiles have different default settings for which file extensions qualify a file as a page. These settings can be changed by the Reporting Center system administrator. Page View A hit to any file classified as a page. Contrast the value for "page views" with the value for "hits," which includes hits to files of every type. Palm Browser A program used on a Palm device to display site content, similar to Netscape or Internet Explorer on PCs. Palm Device A portable personal computer small enough to fit in the palm of a person's hand. Reporting Center reports only include Palm devices if the log files shows the device used a Palm browser. Path Through The sequence of pages a visitor views, from the entry page to the exit page and all Site pages in between. Paths from Start The sequence of pages a visitor views, excluding the entry page. Paths to The sequence of pages a visitor views before arriving at a selected Destination Page. Destination Platform Refers to the operating system, such as Linux or Windows 98. Protocol An established method of exchanging data over the Internet. Purchase Analysis of the conversion process through a four−step purchase process. Conversion Funnel Purchase Count The total number of purchase transactions (not units ordered) for this visitor since the visitor has been tracked. Recency This measure is the number of days since the most recent visit for a visitor.

Glossary 295 Referrer URL of a web page that refers visitors to your site. Report Period The dates covered in the report. You may select a report period of any day, week, month, quarter, or year within the data provided by the log analysis. Returning Visitors who already had a cookie from your site before they visited. Visitors Scenario The name of the step in the defined scenario. The step marks progress on the path that Analysis Step is being monitored. Script A simple programming language used to execute specific or limited tasks. Scripts are often used for pages on the Internet to serve dynamic content and to tailor pages for individual visitors. Search A keyword is a single word from within a search phrase. In the phrase "cordless Keywords phone" the individual keywords are "cordless" and "phone". Search Phrase The search phrase a visitor used to find your site. Server A computer that hosts information available to anyone accessing the Internet or an internal intranet. Server Error An error occurring on the server. Web server errors have codes in the 500 range. Single Access A page on your web site that visitors open, then exit from, without viewing any other Page page. To qualify, the visit must be to a page with a valid document type. If the visit is to a document with a different type (such as a graphic or sound file), the file does not count as a single access page, and the visit is not included in the total. Such visits are often the result of other sites referencing a specific downloadable file or graphic on your site. In these cases, a visit may have a single hit to a non−document type file, and will not be counted in the percentage calculations. Spider An automated program which searches the internet. Status Code The HTTP status code of a file request specifies whether the transfer was successful or not, and why. These codes are defined in RFC 2616, section 6.1.1.

"Success" codes:

100 = Success: Continue 101 = Success: Switching Protocols 200 = Success: OK 201 = Success: Created 202 = Success: Accepted 203 = Success: Non−Authoritative Information 204 = Success: No Content 205 = Success: Reset Content 206 = Success: Partial Content 300 = Success: Multiple Choices 301 = Success: Moved Permanently 302 = Success: Found 303 = Success: See Other 304 = Success: Not Modified 305 = Success : Use Proxy 307 = Success : Temporary Redirect

"Failed" codes:

400 = Failed: Bad Request 401 = Failed: Unauthorized 402 = Failed: Payment Required 403 = Failed: Forbidden

296 Glossary 404 = Failed: Not Found 405 = Failed: Method Not Allowed 406 = Failed: Not Acceptable 407 = Failed: Proxy Authentication Required 408 = Failed: Request Time−out 409 = Failed: Conflict 410 = Failed: Gone 411 = Failed: Length Required 412 = Failed: Precondition Failed 413 = Failed: Request Entity Too Large 414 = Failed: Request−URI Too Large 415 = Failed: Unsupported Media Type 416 = Failed: Requested range not satisfiable 417 = Failed: Expectation Failed 500 = Failed: Internal Server Error 501 = Failed: Not Implemented 502 = Failed: Bad Gateway 503 = Failed: Service Unavailable 504 = Failed: Gateway Time−out 505 = Failed: HTTP Version Not Supported Subtotal In tables showing a variable length list of items, the number of items may exceed the number that can be viewed at one time. The values for the items currently shown are added together and shown in the row named "Subtotal." Suffix (Domain See "Top−Level Domain." Name) Time Interval A one−year report displays monthly time increments. A one−quarter report displays weekly time increments. A one−month report or a one−week report displays daily time increments. A daily report displays hourly time increments. An hour−long interval marked 12:00, for example, includes all activity between 12:00 and 12:59. Time before The number of days between a new buyer's first visit and first purchase. Order Time between The number of days between a visitor's previous purchase and most recent purchase in Purchases this report period. Top−Level The suffix of a domain name. A top−level domain can be based on the type of Domain organization (.com, .edu, .museum, .name, etc) or it can be a country code (.uk, .de, .jp, .us, etc.). The top−level domain can be used to identify the type of web site. The following is a partial list of how this report categorizes top−level domains:

ARPANET: .arpa

Commercial: .com .co .com.[country code] .co.[country code] .firm.co .firm.ve .ltd.uk .info .biz

Education: .edu .edu.[country−code] .ed.[country code] .ac.[country code] .school.[country code] .k12.[country code] .re.kr .sch.uk .edunet.tn

International: .int .int.co .int.ve .intl.tn

Government: .gov .gov.[country code] .gove.[country code] .go.[country code]

Military: .mil .mil.[country code]

Network: .net .ad.jp .ne.kr .net.[country code]

Glossary 297 Organization: .org .or .org.[country code] .or.[country code]

Personal: .name Total This table row gives the sum of all of the items for the current table during this report period. If the number of items for the table exceeds the number that can be viewed at one time, then a "Subtotal" row and an "Other" row will also be provided, and their sum will equal the Total row. Traffic The quantity of data transferred. URL Uniform Resource Locator. It is a means of identifying an exact location on the Internet. For example, http://www.webtrends.com/html/info/default.htm is the URL which defines the location of the page Default.htm in the /html/info/ directory on the NetIQ Corporation web site. As the previous example shows, a URL is comprised of four parts: Protocol Type (HTTP), Machine Name (webtrends.com), Directory Path (/html/info/), and File Name (default.htm). Unique Visitors Individuals who visited your site during the report period. If someone visits more than once, they are counted only the first time they visit. User Agent Portion of a log file that identifies the browser and platform used by a visitor. Users Without Visitors who come to your site with cookies disabled. There is no way to determine if Cookies these visitors are new or returning. Visit A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle−time limit. The default idle−time limit is thirty minutes. This time limit can be changed by the system administrator. Visit Duration The number of minutes your web site was viewed by a visitor. (Minutes) Visitor Minutes Total number of minutes your site was viewed by all visitors during the report period. Visits with Visits to your site where at least one ad was clicked on. Clicks WAP Browser A program used on a WAP device to display site content, similar to Netscape or Internet Explorer on PCs. WAP Carrier A server that acts as an intermediary and relays requests from visitors with WAP devices to your site. WAP Device A wireless device using Wireless Application Protocol (WAP), such as a cellular telephone or radio transceiver, that can be used to access the Internet. Reporting Center reports only include WAP devices if the log file shows the device used a WAP browser. WTLS Acronym for Wireless Transport Layer Security protocol, which is the security layer endorsed by the WAP Forum (www.wapforum.org). Its primary goal is to provide privacy, data integrity, and authentication for WAP applications.

298 Glossary