Board of Directors Meeting

July 3, 2015

9:00 am

AMENDED AGENDA VOTING: Unless otherwise indicated on this agenda, all Directors have one vote and a simple majority is required for a motion to pass.

Who Votes Count 1. Call to Order 1.1 Presentation: 10-Year Employee Service Award, Paul Oaks

2. Addition of Late Items 3. Adoption of the Agenda 4. Adoption of the Minutes 4.1 May 29, 2015 Meeting

5. Delegations Withdrawn 5.1 Tie Five Society re: Group Moorage at Tie Lake

6. Correspondence 6.1 Christy Clark, Premier – 2015 UBCM Convention 6.2 UBCM – Call for Nominations for UBCM Executive 6.3 Ministry of Community, Sport and Cultural Development – 2015 UBCM Convention 6.4 CANFOR – Draft Sustainable Forest Management Plan Review 6.5 Naomi Yamamoto, Minister of State of Tourism and Small Business – 2015 Open for Business Awards 6.6 Trans Canada Trail – Progress Report 6.7 Trans Canada Trail – 150th Anniversary Celebration Events 6.8 Lake Windermere Ambassadors – May 27, 2015 Summary of Directors Meeting 6.9 E-Comm 9-1-1 – Spring Newsletter, e-communique 6.10 City of Cranbrook – 9-1-1 Fire Dispatch Report, May 1 – 31, 2015 6.11 Columbia Basin Trust – May 29/30, 2015 Board Highlights 6.12 Columbia Basin Trust – Columbia Valley Community Directed Funds Community Development Program 6.13 Minister Responsible for Housing – Cranbrook Homeless Shelter 6.14 Peace River Regional District – Order in Council No. 148 6.15 Council of Forest Industries – Appointment of New President and CEO Amended Agenda Page 2 Board of Directors July 3, 2015

Correspondence (continued) 6.16 Regional District of Bulkley Nechako – BC Earthquake Preparedness Consultation Report 6.17 Village of Nakusp – AKBLG Sponsorship 6.18 Volunteer Appreciation Award – Letter of Thanks (Electoral Area G) 6.19 Canadian Red Cross – Letter of Thanks (CBT) 6.20 Steamboat Mtn. Music Society – Letter of Thanks (CBT) 6.21 E-Comm 9-1-1 – 2014 Annual Report Addendum 6.22 The Joan Delich Kindergym Society – Letter of Thanks (CBT)

7. Unfinished Business 8. New Business 9. Committee Recommendations • Planning & Development Services Committee • Governance & Regional Services Committee • Central Services Committee • Elk Valley Services Committee • Electoral Area Services Committee 10. Bylaws 10.1 Bylaw No. 2561 – Upper Columbia Valley Zoning Amendment Bylaw (Miscellaneous / RDEK) – Two Readings 10.2 Bylaw No. 2561 – Public Hearing 10.3 Bylaw No. 2562 – Upper Columbia Valley Zoning Amendment Bylaw (Toby Benches / Brown-John) – Two Readings 10.4 Bylaw No. 2562 – Public Hearing 10.5 Bylaw No. 2563 – Lake Windermere Official Community Plan Amendment Bylaw (Miscellaneous / RDEK) – Two Readings 10.6 Bylaw No. 2563 – Public Hearing 10.7 Bylaw No. 2566 – Campground Amendment Bylaw (Miscellaneous / RDEK) – Three Readings and Adoption 10.8 Bylaw No. 2567 – Development Applications Amendment Bylaw (Miscellaneous / RDEK) – Three Readings and Adoption 10.9 Bylaw No. 2569 – Public Hearing Report 10.10 Bylaw No. 2569 – Elk Valley Zoning Amendment Bylaw (Anderson Rd. / Savage & Rhon) – Third Reading 10.11 Bylaw No. 2571 – Panorama Mountain Village Official Community Plan Amendment Bylaw (Miscellaneous / RDEK) – Two Readings 10.12 Bylaw No. 2571 – Public Hearing 10.13 Bylaw No. 2575 – Fairmont Hot Springs Area Official Community Amendment Bylaw (Miscellaneous / RDEK) – Two Readings Amended Agenda Page 3 Board of Directors July 3, 2015

Bylaws (continued) 10.14 Bylaw No. 2575 – Public Hearing 10.15 Bylaw No. 2593 – Upper Columbia Valley Zoning Amendment Bylaw (Density Averaging / RDEK) – Two Readings 10.16 Bylaw No. 2593 – Public Hearing 10.17 Bylaw No. 2579 – Lake Windermere Official Community Plan Amendment Bylaw (Windermere / Goertzen Holdings Ltd.) – Adoption 10.18 Bylaw No. 2580 – Upper Columbia Valley Zoning Amendment Bylaw (Windermere / Goertzen Holdings Ltd.) – Adoption 10.19 Bylaw No. 2597 – Elk Valley Zoning Amendment Bylaw (Highway 3 / Webster) – Adoption 10.20 Bylaw No. 2598 – Elk Valley Zoning Amendment Bylaw (Hand Ave. / Heslop) – Adoption 10.21 Bylaw No. 2600 – Upper Columbia Valley Zoning Amendment Bylaw (Lyttle Lake / Robertson – Two Readings 10.22 Bylaw No. 2600 – Public Hearing 10.23 Bylaw No. 2601 – Upper Columbia Valley Zoning Amendment Bylaw (RDEK / Density Averaging) – Two Readings 10.24 Bylaw No. 2601 – Public Hearing 10.25 Bylaw No. 2602 – Elk Valley Official Community Plan Amendment Bylaw (Bryant Rd. / Burnett) – Two Readings 10.26 Bylaw No. 2603 – Elk Valley Zoning Amendment Bylaw (Bryant Rd. / Burnett) – Two Readings 10.27 Bylaws No. 2602 and No. 2603 – Public Hearing 10.28 Bylaw No. 2604 – Subdivision Servicing Amendment Bylaw (Miscellaneous Amendments / RDEK) – Three Readings and Adoption 10.29 Bylaw No. 2605 – Upper Columbia Valley Zoning Amendment Bylaw (Windermere / Lescanec Investments Ltd.) – Two Readings 10.30 Bylaw No. 2605 – Public Hearing 10.31 Bylaw No. 2616 – Procedure Amendment Bylaw – Three Readings and Adoption 10.32 Bylaw No. 2617 – Housing Agreement Bylaw (Wilson Rd. / Orza) – Three Readings and Adoption 10.33 Bylaw No. 2627 – Housing Agreement Bylaw (Mountview Rd. / Pearson) – Three Readings and Adoption 10.34 Bylaw No. 2361 – Electoral Area Advisory Commission Amendment Bylaw – Three Readings and Adoption 10.35 Bylaw No. 2632 – Security Issuing Bylaw – All Directors Weighted Three Readings and Adoption 11. Late Agenda Items

Amended Agenda Page 4 Board of Directors July 3, 2015

12. Reports from Directors Director McDougall • Columbia Basin Regional Advisory Committee • Southern Rocky Mountain Management Plan Advisory Committee Director Doehle • East Kootenay – Koocanusa Fish and Wildlife Program – Watershed Action Plan – Strategic Planning Working Group Director Wilkie • Kootenay Conservation Program Committee Director Booth • Community Futures Economic Development Forum • LGLA Chief Elected Official Forum • Environmental Assessment Working Group – Kootenay West Mine Director Juras • Southern Interior Development Initiative Trust – Kootenay Columbia Regional Advisory Committee Director Reinhardt • Design Committee – Multi-use Arts and Recreation Facility Invermere • TransCanada Trail 2017 Committee Director Walter • Kootenay Booth Organizing Committee • Municipal Insurance Association Director Pratt • Regional Transportation Advisory Committee Director Sosnowski • Canadian Columbia River Local Government Committee / Canadian Columbia River Forum • Elk River Alliance Steering Committee • Environmental Assessment Working Groups – Baldy Ridge Extension/Bingay Main Coal/Coal Mountain Phase 2/Fernie • Fernie Visitor Transportation Committee • Local Government Off Road Vehicle Working Group

Chair Gay • FCM Annual Conference & Trade Show • Emergency Management BC Elected Official Workshop • Municipal Finance Authority • Key City Theatre Replacement Committee • Regional Broadband Committee • Southern Interior Beetle Action Committee

Addendum 13. Adjourn to Closed

Amended Agenda Page 5 Board of Directors July 3, 2015

COMMITTEE MEETING SCHEDULE Thursday, July 2, 2015

1:15 pm Planning & Development Services Committee 4:15 pm Governance & Regional Services Committee 5:30 pm Central Services Committee 6:30 pm Elk Valley Services Committee 6:45 pm Electoral Area Services Committee

NEXT MEETINGS Central East Kootenay Community Directed Funds Committee Meeting – August 13, 2015 Elk Valley Community Directed Funds Committee Meeting – September 12, 2015

Committee Meetings RDEK Board of Directors Thursday, August 6, 2015 Friday, August 7, 2015 Time: TBA Time: 9:00 am

MINUTES OF THE MEETING OF THE BOARD OF DIRECTORS OF THE REGIONAL DISTRICT OF EAST KOOTENAY HELD AT THE REGIONAL DISTRICT OFFICE IN CRANBROOK BC ON MAY 29, 2015

PRESENT Chair Rob Gay Electoral Area C Director Mike Sosnowski Electoral Area A Director Stan Doehle Electoral Area B Director Jane Walter Electoral Area E Alternate Director Lloyd Wilder Electoral Area F Director Gerry Wilkie Electoral Area G Director Lee Pratt City of Cranbrook Director Tom Shypitka City of Cranbrook Director Mary Giuliano City of Fernie Director Don McCormick City of Kimberley Alternate Director Ken Wildeman District of Elkford Director Gerry Taft District of Invermere Director Cal McDougall District of Sparwood Director Ute Juras Village of Canal Flats Director Clara Reinhardt Village of Radium Hot Springs

ABSENT Director Wendy Booth Electoral Area F Director Dean McKerracher District of Elkford

STAFF Lee-Ann Crane Chief Administrative Officer Shannon Moskal Corporate Officer Connie Thom Executive Assistant (Recording Secretary)

Chair Rob Gay called the meeting to order at 9:02 am.

Chair Gay presented a 30-year Employee Service Award to Ed Saffin, Database Technician.

ADOPTION OF THE AGENDA

45297 MOVED by Director Giuliano Agenda SECONDED by Director Shypitka

THAT the agenda for the RDEK Board of Directors meeting be adopted. CARRIED

ADOPTION OF THE MINUTES

45298 MOVED by Director McDougall Minutes SECONDED by Director Shypitka

THAT the Minutes of the RDEK Board of Directors meeting held on May 1, 2015 be adopted as circulated. CARRIED

COLUMBIA VALLEY SERVICES COMMITTEE RECOMMENDATIONS

45299 MOVED by Director Wilkie CV Recreation Service SECONDED by Alternate Director Wilder Expansion

THAT the process for expanding the Columbia Valley Recreation Service proceed with the goal of having it complete by September 2016. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 2

COLUMBIA VALLEY SERVICES COMMITTEE RECOMMENDATIONS (continued)

45300 MOVED by Director Juras 2015 Capital Grant SECONDED by Director Reinhardt Canal Flats Arena

THAT the portion of the 2015 capital grant for the Canal Flats Arena no longer required for the elevator lift be used to fund PST on the new Zamboni; and further, that the remainder be utilized towards the cost of the roof replacement on the Eddie Mountain Memorial Arena. CARRIED

45301 MOVED by Director Wilkie Eddie Mountain Memorial Arena SECONDED by Director Juras Roof Replacement Project

THAT an application be submitted to the Canada 150 Community Infrastructure Program to support the roof replacement project at the Eddie Mountain Memorial Arena. CARRIED

45302 MOVED by Director Juras Bylaw No. 2606 SECONDED by Director Reinhardt Introduction

THAT Bylaw No. 2606 cited as “Regional District of East Kootenay – Columbia Valley Economic Development Service Establishment Bylaw No. 2606, 2015” be introduced for first reading. CARRIED

PLANNING & DEVELOPMENT SERVICES COMMITTEE RECOMMENDATIONS

45303 MOVED by Director Sosnowski DVP No. 12-15 SECONDED by Director Giuliano Granted

THAT Development Variance Permit No. 12-15 to reduce the setback for a kennel and outdoor enclosed run areas from a property line from 60 m to 7.7 m for an existing Pomeranian kennel operation on the Spitzer property at 3292 Anderson Road in the Fernie area be granted subject to: a) the keeping of Pomeranian dogs only; b) installation of fencing to provide a complete visual barrier; c) a reduction in the number of dogs to: - not more than 10 adult dogs by June 1, 2019; - not more than 4 adult dogs by June 1, 2025; d) a maximum of 5 dogs outside at any one time; and e) no dogs outside before 8:00 am or after 9:00 pm. CARRIED OPPOSED: Director Gay

Director Mike Sosnowski declared a conflict of interest with the next item noting that his son is in the gravel business and left the meeting at 9:13 am.

45304 MOVED by Director Giuliano District of Sparwood Referral SECONDED by Director Gay Temporary Use Permit for a Rock Quarry

THAT the District of Sparwood be advised that the Board has the following concerns related to the Jemi Fibre Corporation proposal to establish an open pit rock quarry: - wildlife winter range; - public safety with truck turning on the highway; - large footprint; and - downstream impacts. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 3

PLANNING & DEVELOPMENT SERVICES COMMITTEE RECOMMENDATIONS (continued)

Director Sosnowski returned to the meeting at 9:13 am.

45305 MOVED by Director Sosnowski Bylaw No. 2569 SECONDED by Director Reinhardt Introduction

THAT Bylaw No. 2569 cited as “Regional District of East Kootenay – Elk Valley Zoning Bylaw No. 829, 1990 – Amendment Bylaw No. 75, 2015 (Anderson Rd. / Savage & Rohn)” be introduced for first reading; and further, that a development agreement containing the items identified in the May 26, 2015 staff report be registered on title prior to bylaw adoption. CARRIED

45306 MOVED by Director Taft DVP No. 7-15 SECONDED by Director Doehle Postponed

THAT Development Variance Permit No. 7-15 to vary the zoning bylaw requirements for outdoor screening to permit an unfenced vehicle storage area and to vary the sign bylaw requirements to permit an illuminated sign on the 710781 Alberta Ltd. property located at 6165 Brenners Road in the Fernie area, be postponed one month pending further consultation with the applicant. CARRIED

45307 MOVED by Director Doehle DVP No. 9-15 SECONDED by Director Wilkie Granted

THAT Development Variance Permit No. 9-15 to reduce the mobile home setback of 3.0 m from a side mobile home space line to 1.9 m for the easterly side of mobile home spaces #13 and #14 to allow replacement of two mobile homes on the 0701120 BC Ltd. property at 2011 Highway 3, be granted subject to the installation of fire proof siding on both mobile homes on the facing exterior walls. CARRIED

45308 MOVED by Director Wilkie DVP No. 10-15 SECONDED by Director Shypitka Granted

THAT Development Variance Permit No. 10-15 to reduce the minimum required front yard setback from 7.5 m to 6.9 m for an addition to a single family dwelling on the Calvert property at 4889 Ridge Crescent in Windermere be granted. CARRIED

45309 MOVED by Director Walter Area F / Columbia Lake Stewardship Society SECONDED by Director Wilkie MFLNRO Referral

THAT the Ministry of Forests, Lands and Natural Resource Operations be advised the RDEK supports the Columbia Lake Stewardship Society application for a 30 year Licence of Occupation for water quality and quantity monitoring in the Columbia River and Dutch Creek. CARRIED

45310 MOVED by Director Gay Electoral Areas A, B, C and E SECONDED by Director Sosnowski Density Averaging

That zoning bylaw amendments be prepared for Electoral Areas A, B, C and E to prohibit the use of density averaging in bare land strata subdivisions. CARRIED OPPOSED: Director Shypitka

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 4

ELECTORAL AREA SERVICES COMMITTEE RECOMMENDATIONS

45311 MOVED by Director Gay Strategic Wildfire Prevention SECONDED by Director Walter Initiative Program Panorama Mountain Resort

THAT an application be submitted to UBCM for funding under the Strategic Wildfire Prevention Initiative Program for a fuel management prescription and operation fuel treatment activities at Panorama Mountain Resort; and further, that overall grant management of the projects be provided if the application is successful. CARRIED

45312 MOVED by Director Doehle Strategic Wildfire Prevention SECONDED by Director Walter Initiative Program Baynes Lake Fuel Treatment Project

THAT an application be submitted to UBCM for funding under the Strategic Wildfire Prevention Initiative Program for the additional funds required to complete the Baynes Lake fuel treatment project; and further, that the RDEK will support the project and provide overall grant management if the application is successful. CARRIED

45313 MOVED by Director Gay City of Fernie SECONDED by Director Walter Sewer Services

THAT pursuant to section 13(1) of the Community Charter, the RDEK consents to the City of Fernie providing sewer servicing to Lots A and D, District Lot 5455, Kootenay District, Plan 735B. CARRIED

45314 MOVED by Director Doehle BC Hydro & Columbia Power SECONDED by Director Walter Letters

THAT letters be sent to BC Hydro and Columbia Power requesting a meeting to discuss solutions to ensure higher head pond levels at the Elko Dam, to increase the water levels in the Baynes Lake and surrounding areas. CARRIED

45315 MOVED by Director Gay Fire Services Act SECONDED by Director Walter UBCM

THAT the following resolution be forwarded to UBCM for consideration: WHEREAS the provincial government is considering requiring regional districts to enforce the Fire Services Act and its regulations in the unincorporated areas of the province, including the obligation to provide for a regular system of inspection of hotels and public buildings; AND WHEREAS regional districts do not have the capacity to take on an inspection and enforcement role in the rural areas without significant additional financial and human resources; NOW THEREFORE BE IT RESOLVED that the provincial government provide the resources necessary to inspect and enforce provincial safety regulations, including the Fire Services Act and its regulations, through either the Office of the Fire Commissioner or the BC Safety Authority rather than pursuing options to download the responsibility for inspections and enforcement of provincial regulations on local governments. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 5

ELECTORAL AREA SERVICES COMMITTEE RECOMMENDATIONS (continued)

45316 MOVED by Director Wilkie Dry Hydrant Installation Project SECONDED by Alternate Director Wilder 2017 Strategic Priorities Process

THAT the dry hydrant installation project at Lake Eileen and/or Lake Lillian be referred to the 2017 priority setting process. CARRIED

45317 MOVED by Director Gay Discretionary Grants in Aid SECONDED by Director Walter Approved

THAT the following discretionary grants in aid be approved: Recipient Area A Area C Area E Area F Area G Total Schools within Electoral Area A – (DGIA of $4,000 $4,000 $1,000 each): - Elkford Secondary School - Isabella Dicken Elementary School - Rocky Mountain Elementary School - Sparwood Secondary School Meadowbrook Community Association – $500 $500 Community Weed Pull – Food District of Invermere – Valley Community $4,000 $1,000 $5,000 Facility – Three Dimensional Model Fairmont Community Association – $400 $400 Fireworks Ban Signs Cranbrook Kimberley Hospice Society – $2,500 $1,000 $3,500 Operational Funding City of Fernie – Canada Day Celebrations $1,000 $1,000 2015 CARRIED

45318 MOVED by Alternate Director Wilder BC Transportation Financing Authority SECONDED by Director Wilkie Windermere Reservoir Expansion

THAT the Chair and CAO be authorized to sign the agreement with the British Columbia Transportation Financing Authority for Purchase and Sale of land for the expansion of the Windermere reservoir. CARRIED

45319 MOVED by Director Gay Bylaw No. 2607 SECONDED by Director Walter Introduction

THAT Bylaw No. 2607 cited as “Regional District of East Kootenay – Electoral Area A Economic Development Service Establishment Bylaw No. 2607, 2015” be introduced for first reading. CARRIED

45320 MOVED by Director Doehle Bylaw No. 2608 SECONDED by Director Walter Introduction

THAT Bylaw No. 2608 cited as “Regional District of East Kootenay – Electoral Area B Economic Development Service Establishment Bylaw No. 2608, 2015” be introduced for first reading. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 6

ELECTORAL AREA SERVICES COMMITTEE RECOMMENDATIONS (continued)

45321 MOVED by Director Gay Bylaw No. 2609 SECONDED by Director Walter Introduction

THAT Bylaw No. 2609 cited as “Regional District of East Kootenay – Electoral Area C Economic Development Service Establishment Bylaw No. 2609, 2015” be introduced for first reading. CARRIED

45322 MOVED by Director Walter Bylaw No. 2610 SECONDED by Director Gay Introduction

THAT Bylaw No. 2610 cited as “Regional District of East Kootenay – Electoral Area E Economic Development Service Establishment Bylaw No. 2610, 2015” be introduced for first reading. CARRIED

45323 MOVED by Director Gay Bylaw No. 2613 SECONDED by Director Walter Introduction

THAT Bylaw No. 2613 cited as “Regional District of East Kootenay – Moyie Water System Regulation and Fee Bylaw No. 1641, 2002 – Amendment Bylaw No. 5, 2015” be introduced for first reading. CARRIED

45324 MOVED by Director Gay West Fernie Servicing and SECONDED by Director Walter Restructure Project Phase 1

THAT the engineering services contract for Phase 1 of the West Fernie Servicing and Restructure Project be awarded to the Kerr Wood Leidal/MPE Engineering team for an amount not to exceed $847,713. CARRIED

GOVERNANCE & REGIONAL SERVICES COMMITTEE RECOMMENDATIONS

45325 MOVED by Director Wilkie 2015/2016 Funding Recommendations SECONDED by Director Shypitka CBT

THAT the Columbia Basin Trust Community Initiatives and Affected Areas Programs 2015/2016 Funding Recommendations Report be approved and the Chair and Corporate Officer be authorized to sign agreements with the successful proponents. CARRIED

45326 MOVED by Director McCormick Fire Dispatch Contract SECONDED by Director Reinhardt Renewal

THAT renewal of the fire dispatch contract be negotiated with the City of Cranbrook. CARRIED OPPOSED: Director Giuliano Director Sosnowski Director Doehle Alternate Director Wildeman Director McDougall

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 7

GOVERNANCE & REGIONAL SERVICES COMMITTEE RECOMMENDATIONS (continued)

45327 MOVED by Director Reinhardt Ktunaxa Nation & Shuswap Band SECONDED by Director Wilkie Regional Community to Community Forums

THAT applications be submitted to the UBCM for grants to host Regional Community to Community Forums with the Ktunaxa Nation and Shuswap Band prior to March 31, 2016. CARRIED

45328 MOVED by Director Walter Bylaw No. 2611 SECONDED by Director Taft Introduction

THAT Bylaw No. 2611 cited as “Regional District of East Kootenay – 2015 – 2019 Five Year Financial Plan Bylaw No. 2596, 2015 – Amendment Bylaw No. 1, 2015” be introduced for first reading. CARRIED

45329 MOVED by Director Reinhardt Bylaw No. 2612 SECONDED by Director Taft Introduction

THAT Bylaw No. 2612 cited as “Regional District of East Kootenay – Extended Service (Regional Parks) Area Establishment Bylaw, 1990 – Amendment Bylaw No. 2, 2015” be introduced for first reading. CARRIED

BYLAWS

45330 MOVED by Director Shypitka Bylaws No. 2551 & No. 2552 SECONDED by Director Wilkie Public Hearing Report

THAT the Public Hearing Report for Bylaw No. 2551 and Bylaw No. 2552, as submitted by Director Wendy Booth, be accepted. CARRIED

45331 MOVED by Director Reinhardt Bylaw No. 2551 SECONDED by Director Wilkie Third Reading

THAT Bylaw No. 2551 cited as “Regional District of East Kootenay – Fairmont Hot Springs Area Official Community Plan Bylaw No. 1734, 2004 – Amendment Bylaw No. 26, 2014 (Columbia Lake /1817796 Alberta Ltd.)” be read a third time. CARRIED

45332 MOVED by Director Sosnowski Bylaw No. 2552 SECONDED by Director Walter Third Reading

THAT Bylaw No. 2552 cited as “Regional District of East Kootenay – Upper Columbia Valley Zoning Bylaw No. 900, 1992 – Amendment Bylaw No. 294, 2014 (Columbia Lake / 1817796 Alberta Ltd.)” be read a third time and submitted for required approval. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 8

BYLAWS (continued)

45333 MOVED by Director Sosnowski Bylaw No. 2569 SECONDED by Director Giuliano Two Readings

THAT Bylaw No. 2569 cited as “Regional District of East Kootenay – Elk Valley Zoning Bylaw No. 829, 1990 – Amendment Bylaw No. 75, 2015 (Anderson Rd. / Savage & Rohn)” be read a first and second time. CARRIED

45334 MOVED by Director Sosnowski Bylaw No. 2569 SECONDED by Director Giuliano Public Hearing

THAT a public hearing be held regarding Bylaw No. 2569 and the hearing be delegated to: Director Mike Sosnowski, Electoral Area A Director Mary Giuliano, City of Fernie CARRIED

The date for the public hearing for Bylaw No. 2569 is 4:00 pm on Tuesday, June 23, 2015 at the Fernie Family Centre.

45335 MOVED by Director Reinhardt Bylaws No. 2594 & No. 2595 SECONDED by Director Walter Public Hearing Report

THAT the Public Hearing Report for Bylaw No. 2594 and Bylaw No. 2595, as submitted by Director Rob Gay, be accepted. CARRIED

45336 MOVED by Director Shypitka Bylaw No. 2594 SECONDED by Director Pratt Third Reading

THAT Bylaw No. 2594 cited as “Regional District of East Kootenay – Rockyview Official Community Plan Bylaw No. 2255, 2010 – Amendment Bylaw No. 14, 2015 (Jim Smith Lake Rd. / 1009891 BC Ltd.)” be read a third time. CARRIED

45337 MOVED by Director Pratt Bylaw No. 2595 SECONDED by Director Shypitka Third Reading

THAT Bylaw No. 2595 cited as “Regional District of East Kootenay – Cranbrook Rural Zoning Bylaw No. 1402, 2001 – Amendment Bylaw No. 35, 2015 (Jim Smith Lake Rd. / 1009891 BC Ltd.)” be read a third time. CARRIED

45338 MOVED by Director Walter Bylaw No. 2597 SECONDED by Director Giuliano Public Hearing Report

THAT the Public Hearing Report for Bylaw No. 2597, as submitted by Director Mike Sosnowski, be accepted. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 9

BYLAWS (continued)

45339 MOVED by Director Sosnowski Bylaw No. 2597 SECONDED by Director Giuliano Third Reading

THAT Bylaw No. 2597 cited as “Regional District of East Kootenay – Elk Valley Zoning Bylaw No. 829, 1990 – Amendment Bylaw No. 73, 2015 (Highway 3 / Webster)” be read a third time and submitted for required approval. CARRIED

45340 MOVED by Director Giuliano Bylaw No. 2598 SECONDED by Director McDougall Public Hearing Report

THAT the Public Hearing Report for Bylaw No. 2598, as submitted by Director Mike Sosnowski, be accepted. CARRIED

45341 MOVED by Director Sosnowski Bylaw No. 2598 SECONDED by Director Giuliano Third Reading

THAT Bylaw No. 2598 cited as “Regional District of East Kootenay – Elk Valley Zoning Bylaw No. 829, 1990 – Amendment Bylaw No. 74, 2015 (Hand Ave. / Heslop)” be read a third time and submitted for required approval. CARRIED

45342 MOVED by Director Reinhardt Bylaw No. 2606 SECONDED by Director Walter Three Readings

THAT Bylaw No. 2606 cited as “Regional District of East Kootenay – Columbia Valley Economic Development Service Establishment Bylaw No. 2606, 2015” be read a first, second and third time and submitted for required approval. CARRIED

45343 MOVED by Director Sosnowski Bylaw No. 2607 SECONDED by Director McDougall Three Readings

THAT Bylaw No. 2607 cited as “Regional District of East Kootenay – Electoral Area A Economic Development Service Establishment Bylaw No. 2607, 2015” be read a first, second and third time and submitted for required approval. CARRIED

45344 MOVED by Director Doehle Bylaw No. 2608 SECONDED by Director McDougall Three Readings

THAT Bylaw No. 2608 cited as “Regional District of East Kootenay – Electoral Area B Economic Development Service Establishment Bylaw No. 2608, 2015” be read a first, second and third time and submitted for required approval. CARRIED

45345 MOVED by Director Walter Bylaw No. 2609 SECONDED by Director Shypitka Three Readings

THAT Bylaw No. 2609 cited as “Regional District of East Kootenay – Electoral Area C Economic Development Service Establishment Bylaw No. 2609, 2015” be read a first, second and third time and submitted for required approval. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 10

BYLAWS (continued)

45346 MOVED by Director Walter Bylaw No. 2610 SECONDED by Director McCormick Three Readings

THAT Bylaw No. 2610 cited as “Regional District of East Kootenay – Electoral Area E Economic Development Service Establishment Bylaw No. 2610, 2015” be read a first, second and third time and submitted for required approval. CARRIED

45347 MOVED by Director McDougall Bylaw No. 2611 SECONDED by Director Pratt Three Readings

THAT Bylaw No. 2611 cited as “Regional District of East Kootenay – 2015 – 2019 Five Year Financial Plan Bylaw No. 2596, 2015 – Amendment Bylaw No. 1, 2015” be read a first, second and third time. CARRIED

45348 MOVED by Director Giuliano Bylaw No. 2611 SECONDED by Director Shypitka Adopted

THAT Bylaw No. 2611 cited as “Regional District of East Kootenay – 2015 – 2019 Five Year Financial Plan Bylaw No. 2596, 2015 – Amendment Bylaw No. 1, 2015” be adopted. CARRIED

45349 MOVED by Director Walter Bylaw No. 2612 SECONDED by Director Shypitka Three Readings

THAT Bylaw No. 2612 cited as “Regional District of East Kootenay – Extended Service (Regional Parks) Area Establishment Bylaw, 1990 – Amendment Bylaw No. 2, 2015” be read a first, second and third time and submitted for required approval. CARRIED

45350 MOVED by Director Walter Bylaw No. 2613 SECONDED by Director Reinhardt Three Readings

THAT Bylaw No. 2613 cited as “Regional District of East Kootenay – Moyie Water System Regulation and Fee Bylaw No. 1641, 2002 – Amendment Bylaw No. 5, 2015” be read a first, second and third time. CARRIED

45351 MOVED by Director Walter Bylaw No. 2613 SECONDED by Director Shypitka Adoption

THAT Bylaw No. 2613 cited as “Regional District of East Kootenay – Moyie Water System Regulation and Fee Bylaw No. 1641, 2002 – Amendment Bylaw No. 5, 2015” be adopted. CARRIED

RDEK BOARD MEETING May 29, 2015 MINUTES PAGE 11

ADJOURNMENT

45352 MOVED by Director McDougall Adjourn to Closed SECONDED by Director Shypitka

THAT the meeting adjourn to a Closed RDEK Board of Directors meeting to consider the following matter: Bylaw Non-Compliance – West Fernie Area – Section 90(1)(g) of the Community Charter – litigation or potential litigation affecting the RDEK. CARRIED

The meeting adjourned at 10:18 am.

CERTIFIED CORRECT

Chair Rob C. Gay Shannon Moskal, Corporate Officer

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At its core, the Trans Canada Trail is a modern example of Canadian nation- building. Join us; let’s write these new pages in our nation’s history and connect our national Trail, a lasting gift to Canada and the rest of the world.

Valerie Pringle, Hartley T. Richardson, C.M., LL.D. O.C., O.M., LL.D. Co-Chair, TCT Foundation Co-Chair, TCT Foundation The Trans Canada Trail

Our history … is a tale of this land. It is the story of overcoming the physical challenges of Canada’s geography in order to thrive. Canadians have always found innovative ways to bridge the distances that separate us: the first inhabitants used birch-bark canoes to navigate our continent’s waterways; settlers established wagon roads between our fledgling communities; railway lines united us by steam power. Today, cars and telecommunications connect us in the blink of an eye. The Trans Canada Trail will draw us even closer: when complete, our national Trail will challenge us to retrace these historical routes and explore Canada’s newly forged paths—at human speed. The Trans Canada Trail in British Columbia The Trans Canada Trail

Building the Canadian Dream

Once complete, the Trans Canada Trail will Your Chapter 150 Donation be approximately 24,000 kilometres long, at Work linking the Atlantic, Pacific and Arctic coasts. • The bulk of your gift goes to Trail construction: clearing a route, Comprised of almost 500 locally managed levelling rugged terrain and segments and connecting nearly 1,000 surfacing the pathway. • Your support overcomes Mother communities, it will be the longest and grandest Nature’s natural roadblocks with secure bridges across the rushing recreational trail in the world. streams and scenic gorges so plentiful in Canada’s untamed It is also one of the largest volunteer efforts ever undertaken in Canada. landscapes. Passionate Canadians are contributing countless hours towards its • Your donation allows the TCT’s development—tens of thousands of kilometres have already been blazed 13 provincial and territorial partners by our dedicated volunteers, but challenging routes still lie ahead. to commission feasibility studies, safety assessments and engineering Significant work remains in almost every province and territory. blueprints, including thoughtful designs for environmentally We intend to bridge these gaps with a range of Trail types, from sensitive areas. urban links to pristine wilderness routes. Help us honour the • Your investment continues to commitment of Canada’s volunteer Trail builders by providing the benefit Canadians by funding financial means to continue these efforts—until the TCT is connected essential wayfinding signage, Building the longest and grandest recreational trail in the world: from coast to coast to coast. Trailheads, kiosks and canoe/ kayak-launching sites to make the TCT safe and user-friendly. • Your contribution also provides for Trail maintenance in provinces and territories where the TCT is km 100% connected. • Your generosity ensures this 24,000 ambitious dream will be realized by 2017, when the Trail can serve as the stage for national events celebrating the 150th anniversary of Canadian Confederation.

The Trans Canada Trail in St. Mary’s, Nova Scotia

The Trans Canada Trail

The Chapter 150 Campaign

Led by a national cabinet of proud and influential Canadians, the Trans Canada Trail’s Chapter 150 fundraising campaign is well underway.

To fully connect the Trail in every province and territory means bridging all its remaining gaps, which will require $75 million of funding from the TCT.

In 2014, the Government of Canada recognized the value of our national Trail by committing $25 million in matching funds, to be disbursed at the rate of one dollar for every two raised by the TCT by July 1, 2017. Your generous contribution to the Chapter 150 Campaign will trigger “I encourage all Canadians to an additional 50 percent in federal funding. Campaign Goal: experience the Trans Canada TheChapter 150 circle begins at the $500,000 level and welcomes Trail and our national parks leadership gifts of $1 million and above. The TCT also offers tailored and historic sites, and to really recognition opportunities for gifts starting at the $100,000 level. These million appreciate all Canada has to offer $ Trail-blazing Chapter 150 contributions, accompanied by support from 75 all levels of government and from every Canadian, will ensure the Trail’s in terms of its geographic and connection by 2017, the 150th anniversary of Confederation. cultural diversity.” Alan Latourelle, On that auspicious occasion, our magnificent national Trail will connect CEO, Parks Canada Canada and Canadians, serving as the natural stage for our nation’s sesquicentennial celebrations.

Tombstone Territorial Park, Yukon Photo: Government of Yukon – by R. Postma A Story of Leadership “Both CN and the Trans Canada “Almost every day, I run or walk Trail knit together communities on the Trail. Supporting the TCT inaugural member across Canada. We support the is a way for me to give back, Canada’s history was forged by pioneers and Chapter 150 Campaign because celebrate Canada’s 150th birthday, it will give Canadians a more promote green activities and trailblazers. Nation builders. People of the same extensive means of exploring healthy living. That’s good vision and character as the proud Canadians our history and our land.” for all of us.” who support the Trans Canada Trail today. Require photo tct chapter 150 member tct chapter 150 member Claude Mongeau Robert A. Quartermain One of Canada’s most enduring and respected family businesses, President & CEO, CN President and Chief Executive James Richardson & Sons, Limited, made the inaugural $1-million Officer, Director, Pretivm gift to the TCT Chapter 150 Campaign in 2011. On the TCT at Granville Island, Vancouver, B.C. Since that time, influential leaders of Canadian business and philanthropy have taken up the challenge with their unique and generous contributions to the Chapter 150 Campaign. The Richardson Foundation

These modern-day nation builders form the Chapter 150 leadership “To connect the Trail by 2017, circle, an ever-expanding group of benefactors determined to achieve we need serious financial “Canada needs big visions like the bold vision of the Trans Canada Trail. commitments. This needs to be a the Trans Canada Trail. That’s true partnership among the private And now, as we work towards achieving the Campaign’s goal in sector, leaders in philanthropy, why we decided to contribute. 2017, we invite more Canadians to come together, in the spirit of and the federal and provincial The TCT is an excellent way to this country’s founding leadership, as members of the Chapter 150 governments. It’s an all-hands-on- leadership circle. Help us connect the Trail in time for Canada’s connect Canadians from coast deck initiative. Chapter 150 donors 150th anniversary. to coast to coast.” are proud Canadians who want tct chapter 150 members The time is now: Join the TCT Chapter 150 Campaign. to be associated with the Trail; Rob and Cheryl McEwen they fully comprehend that their On the TCT in Erin, Ontario investment will make a positive and meaningful difference.”

Hartley T. Richardson, O.C., O.M., LL.D. Co-Chair, TCT Foundation Trustee, The Richardson Foundation President, James Richardson & Sons, Limited. Winnipeg, Manitoba A Story for Every Canadian

As a national treasure, the Trail belongs to all Canadians.

The planned route, which passes within 30 minutes of over 80 percent “… and once it is of Canadian homes, will be used by millions of walkers, hikers, cyclists, “For some, the Trans Canada on the ground, cross-country skiers, paddlers, horseback riders and snowmobilers from coast to coast to coast. Trail may seem symbolic, but it is sacred.” what is real are the many people Valerie Pringle Since its inception in 1992, the Trans Canada Trail has captured the Trans Canada Trail across the country working imagination of Canadians. When fully connected, the Trail will be a lasting gift from Canadians to Canadians, and there are meaningful together to make stronger ways for every Canadian to support this national legacy project. connections with one another.” Shirley Humphries, In addition to our Chapter 150 members, the TCT has hundreds of from Regina, Saskatchewan, is a thousands of proud grassroots supporters who not only fund the TCT longtime supporter of the TCT through generous donations, but also volunteer their time to help build who walked 20 kilometres of and maintain the Trail and explore it with their friends and family. the Trail—one small section at “When I’m on a time—with her 88-year-old Bolstered by this enthusiasm, the TCT is on target to achieve father, and now plans to travel the Trail, I just feel connection by 2017, and ensure that every Canadian can benefit the entire Saskatchewan portion from the Trans Canada Trail, both now and in the years to come. of the Trail with husband, Greg Canadian.” Lawrence (pictured). Nick Harris, Fredericton, NB

“I am pleased that segments of the Trail are accessible to people with disabilities, reflecting our emphasis on creating an inclusive society.” TCT National Champion Rick Hansen Chief Executive Officer, Rick Hansen Foundation Kilometre Zero North

The Trans Canada Trail’s Bold Vision:

Yukon Provinces 400Local Trail Groups 13 & Territories Whitehorse Northwest Iqaluit Territories Nunavut 3Oceans Yellowknife 1,000Communities

24,000Kilometres Newfoundland and British Labrador Columbia St. John’s Kilometre Zero East Alberta Saskatchewan Manitoba Quebec Edmonton Prince Edward Island New Campaign goal: Ontario Charlottetown Victoria Brunswick Kilometre Zero West Winnipeg Regina Québec City Halifax million Fredericton $75 Nova Scotia The finish line: Ottawa 2017 Toronto Sylvia Grinnell Territorial Park, Nunavut Photo: Cameron Delong

Your Impact on the Ground

“Now that the TCT is fully

Grand Falls TCT / Sentier Grand Sault, New Brunswick connected in PEI, people from Photo: New Brunswick Tourism around the world can enjoy this lovely corner of Canada at a Kettle Valley Rail Trail, British Columbia Photo: R. Thomas leisurely pace; beaches, historic sites and other attractions will be just a walk or bike ride away.”

tct chapter 150 member Mrs. Nancy Baron Trustee, The W. Garfield Weston Foundation “Even a short walk on a trail will whose $1-million donation “The Trans Canada Trail is part leave you feeling more refreshed, enabled PEI to connect its final of building a strong country and portion of the Trail. healthier and a more thoughtful we are proud to be contributing person. If you walk with a friend, to a project that will unite Cross-country skiing on the La Traversée De Charlevoix, Québec. Photo: Jean-François Bergeron/Enviro Foto it will change your relationship— communities across Canada.” make it deeper, more meaningful.” tct chapter 150 member Don Lindsay tct chapter 150 member President & CEO, Jack Cockwell Teck Resources Limited, Group Chairman, whose $1-million donation helped Brookfield Asset Management, facilitate the connection of the who partnered with Tim Price and Trans Canada Trail in parts of British the Brookfield Partners Foundation to Columbia’s Kootenays region, where contribute $500,000 to help connect many Teck employees live and work. the TCT in southern Ontario. Newfoundland T’Railway Park St. John’s, Newfoundland and Labrador. Photo: Andrew Penner

TCT National Champions

Working Together from Coast to Coast to Coast

“Trails have been my life. “As a proud Canadian who has The Trans Canada Trail works closely with key To move through nature without crossed our vast country so many stakeholders and dedicated partners to ensure we Our Provincial and crashing and tromping, thereby times, I am delighted to be a achieve success in connecting the Trail by 2017. not disturbing wildlife or plants— part of the Trans Canada Trail. Territorial Partners and to savour the joy and beauty Seeing Canada from space is a We are proud to have: Trails BC and other community Trail organizations of nature away from the world rare and marvellous perspective, Strong and motivated partnerships with 13 provincial/ Alberta TrailNet of machines—is a gift to all especially when it’s also possible territorial organizations and nearly 400 trail groups Saskatchewan Vision 2017 Canadians.” to experience it on foot, close-up, working on the ground Trail Committee TCT National Champion and shared with everyone.” $25 million in matching funds from the Government Robert Bateman Trails Manitoba TCT National Champion of Canada, to help build and promote the Trail Artist and Naturalist “My father would have been Colonel Chris Hadfield Trans Canada Trail Ontario ‘tickled pink’ with this Trail. Astronaut and Professor Financial support from increasing numbers of generous Conseil québécois du sentier Chapter 150 members Transcanadien His every free moment, and New Brunswick Trails there were few, was spent doing Dedicated national board members, passionate about Council Inc. outdoor activities with us six connecting Canada and Canadians by 2017 Nova Scotia Trails Federation kids. I applaud the efforts of all A Trail Connection Plan that details the strategy Island Trails (PEI) involved in this amazing project and estimated cost to connect the Trail by 2017 Newfoundland T’Railway ... yet another reason to be a National media support Council proud Canadian.” Klondike Snowmobile A growing number of prominent Canadians who have TCT National Champion Association (YT) Anne Murray publicly declared their support of the Trail as NWT Recreation and Parks Photo: Birgit Freybe Bateman Singer and Author TCT National Champions Association A multi-year organizational plan to achieve our 2017 Nunavut Parks and vision and celebrate the 150th anniversary of Canadian Special Places Confederation on the Trans Canada Trail The Trans Canada Trail

The Lasting Benefits of the Trans Canada Trail

By supporting the Chapter 150 Campaign, you not only help to connect our national Trail, but also provide Canadians with immediate and meaningful benefits:

The TCT is a highly valued asset in Canadian hearts and minds, a gift from Canadians to Canadians that is creating a national legacy and promoting national unity.

The TCT is a national and global destination of choice, where we can learn more about our land, our history, our “The Trail is a national treasure environment and our heritage. for all Canadians. It provides

The TCT provides opportunities for friends and families an easy way to discover our to spend time together outdoors, and safely explore our landscape and heritage in a magnificent landscapes. healthy way. Trail building also

The TCT encourages active living and contact with fosters important societal values nature, which help support the physical and mental like volunteerism, collaboration well-being of Canadians. and respect for our environment.” Mrs. Laureen Harper TCT Honorary Campaign Chair

TCT’s Kananaskis Country Trail, Alberta. Photo: Andrew Penner The Trans Canada Trail

Our Vision

TheChapter 150 Campaign team is working “The whole concept of the Trans hard to realize the dream of a connected TCT, Canada Trail is ownership, participation, action and with widespread support from Canadian local trail groups community. The Trail is a 400 business leaders, philanthropists and all levels national, sustainable legacy that of government, as well as from every Canadian. will enrich the lives of future Our vision is to: generations of Canadians.” Paul LaBarge, LL.B., LL.M. $ Create and celebrate the Trans Canada Trail’s place in history as Chair and Founding Member million the longest and grandest recreational trail in the world. Trans Canada Trail 25in matching funding from the Government of Canada Provide a national context for Canadians to explore our history, learn about the diversity of our land and our communities and shape our thinking about what it means to be Canadian. Nearly Contribute to the economic sustainability of local communities, regions and the country.

Be recognized as the nation’s best fitness and active-living 1,000 communities destination for safe, healthy, low-cost recreation. Instil a spirit of connection and pride in Canadians linking us from coast to coast to coast, as our national Trail is stewarded for future generations.

provincial/territorial partners Be the destination of choice to experience the majestic, pristine beauty of the Canadian outdoors and the rich cultures of our 13 people and places.

Mackenzie River, Northwest Territories Photo: Jamie Bastedo The Trans Canada Trail

Create a Canadian Legacy

The Trans Canada Trail is a tangible reflection of what makes Canada great—the breadth and diversity of its landscapes, the resilience and determination of its peoples, and its culture of respect and collaboration.

As the nation’s grand sesquicentennial approaches, Canadians everywhere are reconnecting with their national identity, with our national Trail as a key part of what it means to be truly Canadian.

The Trail is enjoying a groundswell of support from private donors, “The Trans Canada Trail corporations, foundations, philanthropists and all levels of government. promotes fitness and carbon-free The momentum is building, spurred on by a growing excitement about travel. It encourages people to get the Trail’s importance to Canada’s 2017 anniversary celebrations. outside and enjoy the beauty of We all want to make a difference and bring lasting meaning to a life nature, and it is a great symbol of well lived. We invite you to play your part. Canadian unity.”

tct chapter 150 member Ross Beaty On the TCT at Stanley Park, Join the Trans Canada Trail Chapter 150 Campaign. Vancouver, B.C. With your special gift, you can help create a Canadian legacy.

A legacy for future generations The finish line: 2017

The Trans Canada Trail near Tagish, Yukon, at the headwaters of the Yukon River. Photo: Dana Meise For further information, please contact: The TCT Chapter 150 Campaign Trans Canada Trail/Sentier Transcanadien 321 de la Commune Street West, Suite 300 Montreal, QC H2Y 2E1 1-800-465-3636 Registered Charitable BN 829708403RR0001

visit us at tctrail.ca

Cover image: This pen is inscribed with the name “Lord Dufferin”, Canada’s third Governor General (1872-1878). It was owned by a Calgary family whose ancestors had connections to federal politicians in the 1870-1890s. Lord Dufferin redefined the role of Governor General by proactively seeking out ways to connect with Canadians across the country. He could converse in both English and French, and became known for his charm and hospitality. He visited every Canadian province during his term.

Collection of Glenbow Museum C-14151 A-B

COMMUNIQUÉ eE-Comm Quarterly- Newsletter No.47 Spring 2015

Regional radio system gears up for pilot program

A significant milestone in the The new radio system will be based “The objective is to replacement of the regional radio on digital radio technology known system (used by various police, fire as Project 25 (P25) in the 700 implement a new and ambulance services in the Lower MHz band, an open standard that radio system that Mainland and Abbotsford) was public safety agencies across North recently reached with the selection America have widely adopted. This maintains both of Motorola Solutions Canada as the technology was endorsed by the supplier of the new system’s radio emergency services community public and responder infrastructure equipment. following more than a year of safety...” consultation, analysis and testing. The current E-Comm radio system, Chief John McGowan, first implemented in 1999, had a “The objective is to implement a Richmond Fire-Rescue planned service life of approximately new radio system that maintains 15 years. It will be replaced with next both public and responder safety, Services generation technology over the and serves our region as long and next three years in a phased roll-out as well as the first system that was following an in-depth pilot set to established almost 16 years ago,” commence in the next few months. says Richmond Fire Chief John Continued inside >>>

| | ecomm911.ca >>> Continued from cover

E-Comm’s radio network is the largest multi-jurisdictional, tri-service emergency radio system in B.C.

McGowan, chair of the tri-service working group that is “This is a significant public safety overseeing the radio replacement initiative with E-Comm. infrastructure enhancement and “We are preparing to implement a best-in-class digital we are determined to continue system that will be even more resilient and reliable in the field, provide higher performance, high security to manage it in a cost-effective, and provide greater audio clarity for first responders, particularly in noisy and hazardous environments,” Chief responsible and strategic McGowan adds. manner...”

Known as the Next Generation Radio Program (NGRP)— David Guscott, the radio replacement project is now gearing up E-Comm President and CEO for a second major milestone—a pilot program set to launch in June. The pilot’s objectives are to test and validate key functions and capabilities of the network, even with its enhanced features. “The new new network design before moving forward with radio system will be funded throughout its lifecycle implementation. by a continuation of the annual levies that user agencies pay for the current radio system,” he adds. “This is a significant public safety infrastructure ”The goal will be to maintain the existing stable and enhancement and we are determined to continue predictable annual levies in place now through to manage it in a cost-effective, responsible and careful financial planning and oversight.” strategic manner on behalf of our Members, and the men and women of emergency services,” explains The current E-Comm wide-area radio system is David Guscott, E-Comm president and CEO. “The the largest of its kind in British Columbia with radio program’s top priority is the protection of public approximately 9,000 radios in the field, generating and responder safety.” more than ten-million transmissions each month. The current and new systems will run in tandem until Because this is a planned transition, Guscott says each agency is transitioned on. It is anticipated the the annualized cost of the new radio network will new radio system will be fully rolled out across Metro be about the same as the annual cost of the current Vancouver and in Abbotsford by the end of 2017.

2 e-communiqué CEO Update

David Guscott, President and CEO

The first few months of 2015 have been busy ones emergency services community. This spectrum and there’s no sign of the pace slowing as major will facilitate future mission critical wireless emergency communication initiatives advance. capabilities including high-speed transfer of data Chief among them is the Next Generation Program, and video between agencies and jurisdictions a multi-year initiative that will enhance radio during emergencies. The next generation radio communication among first responders in the Lower system E-Comm and our partners are implementing Mainland and parts of the Fraser Valley. is complementary to these future wireless technologies. The selection of Motorola Solutions for the provision of infrastructure equipment sets the stage for On the financial front, I am pleased to report some pilot testing of the next generation’s technology equally important news. As a result of significant design and capabilities. The pilot will be carried new partnerships over the past few years, E-Comm out under the careful supervision of E-Comm will eliminate the last of its deficit in 2015, three technical specialists and our partners in emergency years ahead of schedule. This deficit is the remnants services who are overseeing the entire radio of our original start-up, related to dispatch replacement initiative. The expertise, collaboration operations, more than 15 years ago. In addition, I am and rigour employed by police, fire and ambulance also pleased to report that most radio shareholders representatives from Coquitlam, Delta, New received rebates on their shared radio levies of an Westminster, North Vancouver, Richmond, Surrey, average of 3.8% in 2015. Vancouver, BC Emergency Health Services, RCMP Informatics and Transit Police, will ensure a resilient, These positive results are made possible due best-in-class radio system that supports responder to previous years’ expansion of services and and public safety, is in place for years to come. technology partnerships, and our commitment to cost containment, while emphasizing technical, On that note, the recent Government of Canada operational and organizational efficiency and announcement of a full 20 MHz of 700 MHz radio effectiveness to maximize the overall value that spectrum will be designated for public safety E-Comm provides. broadband use, is extremely positive news for the

Prefer to receive e-communiqué electronically?

In keeping with our social responsibility initiatives, I would like to invite you to sign-up to receive our newsletter electronically by emailing [email protected]. David Guscott

Spring 2015, No.47 3 Fire community collaborates in spirit of solidarity

Captain Mark Janson’s January 28 firefighter procession. Photo courtesy of Delta Professional Firefighters Local 1763.

To honour the life and contribution of Delta Fire & With the support and collaboration of the Greater Emergency Services’ Acting Battalion Chief, Captain Vancouver Fire Chiefs Association (GVFCA), President Mark Janson, a firefighter procession was held on Chief Tim Armstrong (New Westminster Fire & Rescue January 28, 2015. And in an unprecedented show of Services), led the planning for what became the largest support and collaboration, fire services from across mutual-aid fire event of its kind. The planning unfolded the Lower Mainland joined forces to provide the in record time thanks to the contribution of many individuals. opportunity for all Delta firefighters to attend the procession. They did this by staffing all Delta halls for New Westminster Fire & Rescue Services took command approximately six hours. of Delta Fire during this event and along with

New paging service supports Sunshine Coast Search and Rescue This spring the Sunshine Coast Regional District’s (SCRD) Search and Rescue team, in partnership with E-Comm, successfully implemented a new paging service after the SCRD learned its existing service would end at the end of March. Finding an alternative to this service was critical as the paging function is an important tool in notifying members about search and rescue incidents, especially in areas where cellphone coverage is limited.

Planning for the implementation of the new service began last fall, after it was determined The SCRD Search and Rescue paging function on the Maestro dispatch that the service already being used to console. notify SCRD fire departments whenever an incident is reported could also be used for Search and Rescue purposes. Under the new

4 e-communiqué neighbouring fire departments—including 25 firefighters made this event possible,” noted Chief Dan Copeland, from Richmond, Vancouver, Surrey, Burnaby and New Delta Fire & Emergency Services. “It transpired to be a Westminster—provided backfill relief for Delta fire halls. very busy morning, and the efforts of all involved would have been looked upon by Captain Janson as the kind of “This was a great opportunity to test interoperability and collaboration and mutual respect he was known for.” communications between various agencies,” said Chief Armstrong. “We have many available resources outside An hour after the procession began there was a serious our respective borders and we need to build on this motor vehicle accident south of the Massey Tunnel so we are better prepared for events that potentially combined with multiple other events. This major overwhelm our own resources.” accident led to a significant spike in 9-1-1 call volume, which ultimately put the operational plan and fire The Chief added that this would include Chief Officers agencies to the test. outside our departments to support command and control as well as assisting with logistics and planning In a special presentation and debrief to the E-Comm functions. “I encourage members of the GVFCA to help Board of Directors, Chief Armstrong, joined by Richmond build the future of mutual-aid and interoperability in Fire Chief John McGowan and Delta Deputy Chief the Metro Vancouver area.” Ken Sim, advised this was a highly complex event that demonstrated the value of integrated communications E-Comm—dispatch partner of both Delta and and mutual-aid across all municipal boundaries. New Westminster Fire—was asked to develop a communications and dispatch plan to support the “The Board extends its congratulations to the GVFCA and numerous operational logistics, which included the tremendous efforts of all contributing departments connectivity between two radio systems and and firefighters,” said E-Comm Board Chair Jocelyn dispatch centres. Kelley. “It is also important to acknowledge E-Comm Fire Manager Jennifer Gjaltema for her leadership and “E-Comm worked with Delta and our partners to set-up expertise in the planning of this mutual-aid event and a highly commendable interoperability system that to the call-takers and dispatchers on duty that day.”

“E-Comm was extremely helpful throughout the entire process and we’re really grateful for the service, E-Comm fire assistance they continue to provide.” coordination for dispatch acts as the incidents requiring intermediary between Bruce Searle, joint response,” SCRD’s search manager explains SCRD SCRD’s Deputy Emergency Planning Coordinator and the reporting Emergency Program agency (such as the Coordinator Bill RCMP). Once a search Elsner. “E-Comm was and rescue incident is extremely helpful reported, the fire dispatch team will page the search throughout the entire process and we’re really grateful manager through the radio network (via the dispatch for the assistance they continue to provide,” adds console), who must confirm receipt of the page by SCRD’s Deputy Emergency Planning Coordinator and calling back. They will then proceed to contact the Roberts Creek Fire Department Inspector Bruce Searle. reporting agency for more information before relaying “We were all amazed at how fast the project was the incident to their team members. implemented.”

“The integration of paging services between our fire The new system was complete and officially mobilized departments and search and rescue functions bring a March 9. more reliable service, significant savings, and improved

Spring 2015, No.47 5 Call-takers and dispatchers urge parents to talk about 9-1-1

E-Comm 9-1-1 call-taker Jennifer with son Jaiden, and daughters Olivia and Madison. “Your consistent approach to improving During an emergency 9-1-1 is a critical lifeline that the quality of service for the citizens connects those in need with first responders, and children of Richmond and members of our who know how and when to call 9-1-1 can save lives. This year, as part of Emergency Service Dispatchers’ and 9-1-1 detachment is exceptional and Awareness Week (April 12 – 18), E-Comm call-takers and cannot be overemphasized.” dispatchers reached out to parents and caregivers, urging Superintendent Rendall Nesset, them to take time to teach their children about 9-1-1. Officer In Charge, Richmond RCMP “Knowing how to dial 9-1-1 is important for children of all ages, and we have lots of information, tips, and free learning materials available in a variety of languages on

• Show your child how to dial 9-1-1 on both E-Comm 9-1-1 landlines and cells (dialing can differ between call-takers’ top phones) • Explain when to call 9-1-1 in words they can tips for parents/ easily understand: • If your child or someone else is “really sick or hurt” caregivers • If your child “smells or sees smoke or fire” • If your child feels in danger or “sees someone doing something very bad like stealing or hurting someone”

• Explain to your child that a 9-1-1 operator will ask questions about where they are and what is happening. They will send the police, fire department or ambulance to help them.

6 e-communiqué “We are proud partners of the E-Comm “I want to express our thanks and service and wish to support with great appreciation for the excellent services enthusiasm the Emergency Service you provide in making not only our Dispatchers’ and 9-1-1 Awareness Week communities safer, but in keeping our in British Columbia.” members safe as well.” Chief Remo Faedo, Chief Constable Dave Jones, Port Moody Fire-Rescue New Westminster Police Department

our website,” explained E-Comm’s Director of Corporate Communications Jody Robertson.

In appreciation of the hard work and dedication of emergency communications professionals across the province, the government of B.C. declared April 12-18 as Emergency Service You’d be surprised who calls us. Dispatchers’ and 9-1-1 Awareness Week in British Columbia. This week is an opportunity to recognize and acknowledge the daily contributions of 9-1-1 call-takers, dispatchers, technology specialists and support personnel.

E-Comm staff appreciated the many letters from partner agencies that were received Help prevent accidental 9-1-1 calls. Please don’t pre-program 9-1-1 or during the week, highlighting the value they let children play with cellphones, even old ones. For more information, bring to supporting emergency responders. tips, and free learning materials visit ecomm911.ca.

E-Comm staff were proud to support the Greater Vancouver Food Bank Society during #911AwarenessWeek by raising $1,264 worth of food donations, surpassing #911AwarenessWeek the original goal of $911. |

• Ensure children know where phones are • Help prevent accidental 9-1-1 calls: never located. Keep cordless phones fully charged pre-program 9-1-1 and don’t let kids play and in the same place at all times and within with phones, including old cellphones. easy reach. Even decommissioned cellphones can still dial 9-1-1 if there is a charged battery. It • Role-playing what to do in emergency is important for parents to know that in situations help kids understand what to do the event of accidental/prank calls 9-1-1 and when to call. You can find examples of operators will call back and send police the kinds of questions 9-1-1 staff will ask at when location is determined. ecomm911.ca. • If you would like to practise dailing 9-1-1 • Teach children their address including with your children, always unplug landline apartment numbers and building entry phones or remove batteries from cellphones codes and keep that information close to all while doing so (and remember to replace phones. Remember that landlines provide batteries or plug phones back in when exact location information (addresses) to you’re done). 9-1-1 but cellphones provide general location information only (no addresses).

Spring 2015, No.47 7 E-Comm service inE-Comm the community by the numbers

January – March 2015 9-1-1 service levels 9-1-1 calls placed Service level to E-Comm* achievedB 277,854 98% * Total number of 9-1-1 calls are for Metro Vancouver, the Sunshine Coast Regional District, the Squamish-Lillooet Regional District, Whistler/Squamish and 18 regional districts in the Northern, Southern and Central Interiors and Northern Vancouver Island.

B Service Level Target: 95% of all 9-1-1 calls answered in five seconds or less. Number of 9-1-1 calls from landlines and cellphones Landline Cellphones 104,474 173,380 38% 62% E-Comm’s 9-1-1 ambassador, ALI, attended the St. Patrick’s Day parade in downtown Vancouver on March 15. 9-1-1 calls directed to police, fire and ambulance

Police...... 65%

Ambulance...... 31%

Fire...... 4%

Technology 9-1-1 availability 100%

Radio network availability average 99.99%

On February 22 E-Comm marched alongside our Vancouver Radio transmissions (#) 32,237,496 Police partners in the annual Chinese New Year parade. Radio system air time (seconds) 122,970,078

E-COMM MISSION For more information on E-Comm or to comment on a story, contact [email protected] To deliver exceptional emergency communication services that help save lives and protect property, and to advance Receive e-communiqué electronically public-safety partnerships. If you’d prefer to receive our E-COMM VISION newsletter electronically, please Safer communities in British Columbia through excellence in email [email protected]. public-safety communication.

E-COMM VALUES Respect • Accountability • Integrity • Service • Collaboration

e-communiqué was printed with vegetable-based inks on chlorine-free, 100% post-consumer waste recycled paper.

E-Comm 9-1-1 2014 Annual Report Corporate Overview

Who we are Through our 9-1-1 call centre, our wide-area radio network used by police, fire and ambulance personnel, and our integrated dispatch Our Vision service that supports 33 police and fire departments, E-Comm— Emergency Communications for British Columbia Incorporated— Safer communities supports emergency services in the Lower Mainland, the Sunshine Coast, Squamish, Whistler, northern Vancouver Island and the northern, in British Columbia central and southern interior regions of B.C. E-Comm is unique in Canada for its size, breadth of service, and expertise. through excellence

Established in 1997 under the provincial Emergency Communications in public-safety Corporations Act, E-Comm is owned by the municipalities and public safety agencies it serves. Operating from a purpose-built facility, E-Comm is communication. recognized nationally as an industry leader whose defining mission is to help save lives, protect property, and build partnerships that help create safer communities in British Columbia. Our Mission What we do To deliver exceptional Wide-Area Radio Network E-Comm owns and operates the largest tri-service, multi-jurisdictional emergency public safety radio system in British Columbia. Currently the E-Comm radio network is used by BC Emergency Health Services and all police communication agencies in Metro Vancouver and parts of the Fraser Valley, as well as 12 fire departments in Metro Vancouver. services that help

9-1-1 Call-Answer/Police & Fire Dispatch Services save lives and protect In 2014, E-Comm expanded its 9-1-1 call-answer services and is now responsible for answering 80% of 9-1-1 calls in B.C. E-Comm also provided property, and to dispatch services to 15 police agencies and 18 fire departments. Our integrated multi-jurisdictional dispatch provides increased operational advance public-safety efficiency, economies of scale and the ability to deliver top-tier technology to smaller communities. E-Comm emergency call-takers and partnerships. dispatchers are supported by a computer-aided dispatch (CAD) system that allows for swift and easy access to a wide range of information critical to emergency response. Our Values

Technology Services Respect E-Comm provides a variety of secure, mission-critical technology services that support its own operations and those of its public safety partners, Accountability including multi-jurisdictional CAD systems, records management systems and electronic mapping services. E-Comm's technology service desk operates on a 24/7 basis to ensure continuity of service to our partners and Integrity our staff in fulfilling their public safety missions. Service Collaboration Contents Message from Board Chair and President & CEO 2

2014 Highlights 4

2014 Performance Results 6

2014 Year in Review Our people 8 Our technology 10 Our expansion & leadership 13

2014 Financial Highlights 15

2014-2015 Board of Directors 16

E-Comm in the Community 17 Message from Board Chair and President & CEO

In 2014 E-Comm celebrated its 15th anniversary. Looking back, much has changed for emergency communications and for our organization since we answered our first 9-1-1 call, dispatched our first police event, and switched on British Columbia’s only multi-jurisdictional, tri-service radio system.

Fifteen years ago, less than 35% of 9-1-1 calls were placed from cellular phones. Today that number is 66%. The proliferation of cell phones now provides increased opportunities for the public to report emergencies. As a result, the call volume from high visibility incidents has vastly increased. The ability of individual communication centres to manage this increased call volume has been one contributing factor to the advancement of consolidated emergency communications and, in particular, the growth of E-Comm's partnerships in providing police and 9-1-1 call-taking services. Technological improvements in wireless locational data provided to 9-1-1 centres has also improved and will continue to do so as we move to Next Generation 9-1-1 (NG9-1-1) systems and technologies in the coming years.

Our radio system, a cornerstone of effective emergency response in Metro Vancouver and Abbotsford, has grown from fewer than 1,000 radios in the field to more than 9,000. E-Comm’s dispatch partnerships have also expanded from one police agency in June 1999 to 33 police and fire departments throughout Metro Vancouver, the Sunshine Coast, and in Whistler and Squamish.

This course of change and the advancement of our core functions for the benefit of public safety continued in 2014.

We became the primary 9-1-1 answer point for 19 new regional districts on northern Vancouver Island and in the northern, central and southern interior regions of B.C., making E-Comm responsible for 80% of the province’s 9-1-1 calls, two-thirds of which originate from Metro Vancouver. The expansion of our 9-1-1 call-answer service not only directly supports our vision of safer communities in British Columbia, but also provides both financial and operational benefits to our shareholders and dispatch partners. E-Comm’s service expansion initiatives provide the means to increase staffing to support first responders and the public, and facilitate enhanced technical support, due to the economies of scale that our shared infrastructure and operating model provides.

We were also very proud to have been Canada’s first 9-1-1 centre to launch Text-with-9-1-1 (T9-1-1) for the Deaf, Hard-of-Hearing and Speech Impaired. We received our first text message from a Deaf caller on June 8th, on the same date as our first 9-1-1 voice call 15 years earlier. T9-1-1 is one of the early steps in implementing NG9-1-1.

We met major milestones in 2014 related to our replacement of the E-Comm radio system with advanced digital technology known as Project 25 (P25) in the 700 MHz band. The replacement of the radio system, known as the Next Generation Radio Program (NGRP), is the largest technology project E-Comm has carried out since we put the first regional radio network into service in 1999. We have been working closely with our radio partners in the police, fire and ambulance services to design and build a network that will be fully implemented by the end of 2017. The objective is to implement a new radio system that maintains both public and responder safety and serves our region as long as the original system, and with even better features.

E-Comm is well positioned for this major technological undertaking from both financial and technical perspectives, having completed the network design and contract for radio infrastructure equipment in 2014 as planned. We are pleased to report that this initiative is not anticipated to result in any increase in radio levies, due to careful planning.

2 ecomm911.ca On that note, from a financial perspective, 2014 was another positive year for E-Comm. The average police dispatch levy increase for 2014 was 1.9%, well below previous estimates. We were also able to hold the annual radio infrastructure levy increases to 3%, which was at the lower end of strategic financial plan estimates. Both of these positive results are attributable to the expansion of our services, new partnerships and prudent fiscal management.

We lowered our cumulative deficit (the remnants of dispatch operations deficits from E-Comm’s early years) to less than $92,000. New public safety alliances, such as our regional district 9-1-1 partnerships and our technical support for PRIMECorp (the organization responsible for the police records management system in British Columbia), enabled us to bolster technology support provided to our partners and increase our call-taking and dispatch staffing to the benefit of public safety. Looking ahead to 2015, we have developed a budget with a total radio infrastructure levy decrease of 1.8%, while still supporting a comprehensive and sustainable means for funding the NGRP. We were also able to propose an average police dispatch levy increase for 2015 of 2.3%, which is also lower than previous strategic financial plan estimates. This is a direct result of the significant growth in 9-1-1 Public-Safety Answer Point service, as well as other revenues from our technology support services.

In recognition of our growing role in public safety communications outside of our original service footprint, E-Comm’s shareholders approved changing our name to Emergency Communications for British Columbia Incorporated, effective December 1, 2014. The removal of the previous geographic descriptor reflects the scope of technical and other public safety support we are now providing on a provincial scale and is in alignment with our strategic plan, Vision2020. We developed our plan in part to expand our public safety partnerships to support what we consider the true benefits of integration: shared staffing, technology, and infrastructure; and to increase operational effectiveness for enhanced public and responder safety.

We also launched a number of other initiatives to enhance our workplace culture, improve service to our partners, increase our organizational effectiveness and advance our public safety education leadership.T his included two creative public education campaigns: one aimed at decreasing accidental 9-1-1 calls; and the other on increasing awareness of the difference between emergency and non-emergency calls.

On behalf of the Board of Directors, we invite you to read more about the progress we made in 2014 on our major initiatives. We would also like to take this opportunity to acknowledge the hard-working teams at E-Comm for their incredible contributions this past year and to thank our partners for their support and collaboration and for their ongoing efforts to keep communities safe.

2015 will likely prove to be another important year for public safety and we are certain the next 15 years will bring even more dramatic change to emergency communications. With the support of our staff, partners and the Board of Directors we are confident in our ability to deliver excellence in public safety communication.

Jocelyn Kelley, Board Chair

David Guscott, President & CEO

2014 Annual Report 3 2014 Highlights

932,481 emergency Radio system calls processed 129 million answered radio transmissions

Dispatched 389,516 police emergency calls in Metro Vancouver 19 new regional districts joined Dispatched E-Comm 74,729 fire emergency calls in Metro 89% Vancouver public confidence rating

Hosted 150 delegates during Changed APCO Canada our name Next to Emergency conference Communications Generation for British Radio Program Columbia design completed

4 ecomm911.ca Executed two Commenced successful public technical support education campaigns, for PRIME-BC, on accidental 9-1-1 calls a critical provincial and non-emergency policing tool calls

Transitioned 97% of Sunshine Coast 9-1-1 calls Regional District answered in five seconds Fire to two radio or less channels Met and exceeded fire performance standards Recruited set out by the National 112 new Fire Protection staff to support Agency frontline Operations and Technology Services APCO Canada Trainer of the Year recipient.

Became first point of contact for 80% First in Canada of British Columbia’s to launch Text- with-9-1-1 for the 9-1-1 call volume hearing/speech impaired

2014 Annual Report 5 2014 Performance Results

9-1-1 Service In 2014, there were 932,481 emergency calls placed to E-Comm, with 97% of them answered in five seconds or less— surpassing our annual service level target of 95%. The availability of the 9-1-1 service was 100%.

Number of 100,000 9-1-1 calls 95,000 90,000 85,000 80,000 75,000 70,000 65,000 60,000 Jan Feb Mar apr May June July aug Sept oct nov Dec Number of calls 68,319 61,819 68,277 67,381 75,165 73,493 83,278 84,735 78,113 82,412 88,453 101,036 9-1-1 Service levels 98% 97% 96% 96% 96% 96% 97% 97% 98% 98% 98% 98%

Total number of 9-1-1 calls are for Metro Vancouver, the Sunshine Coast Regional District, the Squamish-Lillooet Regional District, Squamish, Whistler, and commencing in October and November 2014, regional districts in the northern, central and southern Interiors and northern Vancouver Island.

Police and Fire emergency calls In 2014, E-Comm staff managed 389,516 police emergency calls‡ and 41,795 fire emergency calls‡‡ on behalf of the agencies for which we provide dispatch. ‡ Police emergency calls in 2014 were higher than 2013 due to the addition of Burnaby RCMP and New Westminster Police ‡‡ Does not include dispatch events created by BC Emergency Health Services sent to E-Comm Fire Dispatch through CAD

Police emergency calls managed by E-Comm Number of 40,000 9-1-1 calls 35,000

30,000

25,000

20,000 Jan Feb Mar apr May June July aug Sept oct nov Dec Number of calls 28,728 27,012 29,075 30,462 33,116 33,471 38,631 39,383 35,161 32,690 31,237 30,550

Fire emergency calls managed by E-Comm Number of 4,500 9-1-1 calls 4,000

3,500

3,000

2,500 Jan Feb Mar apr May June July aug Sept oct nov Dec Number of calls 3,026 3,075 2,839 3,222 3,248 3,525 4,094 4,019 3,871 3,786 3,616 3,474

Percentage of 9-1-1 calls for 9-1-1 calls from police, fire and ambulance cell phones and landlines

Police ––––––––––––––––––––– –––––––––––––––––– Cell phones 68% 619,897 calls 66% Ambulance ––––––––––––––––––––––––––– 27% –––––––––––––– Landlines Fire –––––––––––––––––––––––– 312,584 calls 5% 34%

6 ecomm911.ca Non-emergency service In 2014, E-Comm staff managed 435,326‡‡‡ non-emergency police calls and 26,510 non-emergency fire calls on behalf of its partner agencies. ‡‡‡ Police non-emergency calls in 2014 were higher than 2013 due to the addition of Burnaby RCMP and New Westminster Police

Police non-emergency calls managed by E-Comm

Number of 45,000 9-1-1 calls 40,000

35,000

30,000

25,000 Jan Feb Mar apr May June July aug Sept oct nov Dec Number of calls 32,281 29,531 34,125 32,924 38,579 38,440 42,560 42,832 39,250 37,774 34,459 32,571

Fire non-emergency calls managed by E-Comm

Number of 3,000 9-1-1 calls 2,500

2,000

1,500

1,000 Jan Feb Mar apr May June July aug Sept oct nov Dec Number of calls 2,249 1,952 2,212 2,353 2,460 2,348 2,266 2,096 2,328 2,381 2,044 1,821

Wide-Area Radio Network Network airtime (in seconds): 498,293,344 Network availability: 99.99% Radio transmissions: 129,815,168 Total number of radios: 9,268 E-Comm’s Wide-Area Radio Network

Lions Bay

North West Bowen Vancouver Vancouver District Island Anmore North Vancouver City Coquitlam Belcarra Port Moody Pitt Burnaby Port Meadows Coquitlam Maple Ridge Vancouver

New Westminster

Mission Richmond Surrey

Delta Langley Langley City Township Abbotsford

White Rock

Police Fire Ambulance

Municipalities with all three emergency services (police, re, ambulance) on the E-Comm Wide-Area Radio Network

2014 Annual Report 7 2014 Year in Review

Our people Our staff have a passion for public safety and our achievements in 2014 are the result of their dedication and effort. Through their individual talents and team collaboration, they effectively managed thousands of police and fire events in the course of the year, kept our technology and systems running seamlessly, and supported the everyday financial, communication and human resource functions that are the foundation of every successful organization.

8 ecomm911.ca 2014 Year in Review

In addition to carrying out the hundreds of operational, Operations and Technology technical and communication tasks required for transitioning Services. We are confident 19 new regional districts into our 9-1-1 communications centre, our new colleagues will E-Comm staff stepped up to provide leadership and extra be as eager to support our support to their colleagues before, during and after each partners and the public as integration. Our peer support teams helped with a variety of all our staff are. initiatives including development of operational procedures, orientation, and geographical training. Our employees continued to be engaged in their workplace in other ways in 2014, whether participating on one of our We were also extremely proud to learn that one of our many consultative committees or giving generously to the trainers, Samantha Bruehler, was awarded the Canadian communities in which they live and serve. From corporate Association of Public-Safety Communications Officials (APCO) fundraising efforts like Cops for Cancer, the BC Firefighters Trainer of the Year award. The award recognizes the work Stairclimb and the Greater Vancouver food bank, to efforts of individuals and teams and the contributions they make such as staffing the phones at the Variety Club Show of Hearts to public safety. Training is a critical element of effective telethon and collecting warm clothing and blankets for those 9-1-1 service and this award is well-deserved recognition of in need, our staff have shown that their caring and leadership our entire training team’s continued commitment and the extends well beyond our building. professionalism they exhibit each and every day. We are gratified that our staff continue to embrace our Vision2020 strategic plan and that employee understanding of our business objectives is at an all-time high. This directly supports our goal of creating a workplace that inspires and engages employees in their work and contributes to employee pride.

Samantha Bruehler was awarded the Canadian Association of Public- Safety Communications Officials Trainer of the Year award.

Our staff lsoa reached out to the public with important safety information throughout the year, including both 9-1-1 Awareness Week in April and Fire Prevention Week in October. They are committed to raising awareness of how the public can help prevent accidental calls, use 9-1-1 more effectively and take important personal safety steps like installing smoke alarms and testing them regularly.

In addition, our staff within Technology Services focused on utilizing leading practices to align information technology needs with business needs to better support both E-Comm operations and those of our partners. Specifically, we developed process and procedures that support technology strategies in order to deliver value and maintain competency and compliance.

As a result of our growing mandate and commitment to service excellence, we welcomed more than 100 new fulltime employees to our organization in 2014, primarily in

2014 Annual Report 9 2014 Year in Review

Our technology In 2014, considerable advancement of the Next Generation “We are preparing to implement a best-in-class Radio Program—the largest technology project E-Comm has radio system that will provide higher undertaken since building the region’s first radio system—was realized as E-Comm and its partners within the police, fire and performance, high security and provide greater ambulance services finalized a new network design and selected audio clarity for first responders, particularly Motorola Solutions Canada to supply infrastructure equipment for the radio replacement initiative. in noisy and hazardous environments.” Chief John McGowan, The new radio system is scheduled to be fully operational Richmond Fire-Rescue Services across Metro Vancouver and the Fraser Valley by the end of 2017 and will be based on digital radio technology known as P25 in the 700 MHz band. This is an open standard that public safety agencies across North America have widely adopted. The The entire cost of replacing the radio system infrastructure is technology was endorsed by the Lower Mainland emergency estimated at approximately $60 million (excluding agency- services community following more than a year of consultation, funded user equipment). However, because this is a planned analysis and testing. transition, the annualized cost of the new radio network will be about the same as the annual cost of the current one, even with We are preparing to implement a best-in-class digital system its enhanced features. that will be even more resilient and reliable in the field, provide higher performance, high security and provide greater audio E-Comm joined more than 100 national and local organizations clarity for first responders, particularly in noisy and hazardous in obtaining its certification for theP rofessional Engineers environments. Overall, the initiative is on track to meet all project and Geoscientists of BC’s (APEGBC) Organizational Quality milestones including the launch of a pilot in mid-2015. Management program in 2014. Certification offers several

10 ecomm911.ca benefits for E-Comm’s Technology Services division, including of operation, cut processing times for producing critical voice formalizing various processes in managing its engineering work. records for our partner agencies by 80%, despite an incredible Having these workflows in place will provide additional rigour in 166% growth in requests over the years. This is an example of the our standards, resulting in greater accuracy and consistency to ingenuity and teamwork displayed by our staff in their pursuit to help keep our initiatives on track. This is particularly critical when provide service excellence to our partners. considering the magnitude of the NGRP. We have also made enhancements to our own service desk Received in the fall, the certificate recognizes E-Comm’s model to improve service to our 9-1-1, radio and dispatch commitment to following the best practices set out by APEGBC partners, recognizing that secure, reliable and durable systems are in records management and work with third-party vendors on paramount to both responder and public safety. The changes we engineering projects related to Technology Services. implemented in 2014 have set the stage for increased efficiency, increased hours of operation and faster resolution of issues. In 2014 we were proud to partner with PRIMECorp to provide technical support for the PRIME-BC police records management We continued to support efforts aimed at improved radio system. We have been collaborating on initiatives to enhance interoperability and capability across Canada. Our staff led both security and service to police agencies throughout the workshops at the Canadian Association of Chiefs of Police year, specifically, optimizing the province-wide infrastructure Information & Communications Technology Workshop on 700 and support model for PRIME-BC, including a number of service MHz broadband spectrum and location-based technologies for improvements. public safety organizations, and on NG9-1-1. This included a close look at how system changes are currently being delivered, as well We were also very proud of a collaborative effort between as future capabilities such as improved wireless call location data our technology and operations teams for developing a new and the transition to Internet Protocol data communications for in-house voice records management system that, in its first year 9-1-1 service delivery.

2014 Annual Report 11 2014 Year in Review

E-Comm 9-1-1 Call-Answer Service Area 2014

E-Comm 9-1-1 service area covers 23 regional districts and other communities (approximately 1.25 million calls per year).

12 ecomm911.ca Our expansion & leadership In October and November, 9-1-1 call-answer services for “A phenomenal job was done in transitioning the northern, central and southern interiors and northern our 9-1-1 call-answer from the RCMP to the Vancouver Island successfully transitioned to E-Comm, making the emergency communications centre the first point of excellent care and service of E-Comm staff contact for 80% of B.C.’s 9-1-1 calls. The changeovers occurred and facilities.” seamlessly, with first calls, in all cases, coming in just minutes after the official cutovers. All were successfully transferred to Al Richmond, Chair, Cariboo Regional District local emergency dispatchers.

Between the three transitions, 19 regional districts joined E-Comm, with a combined annual call volume of more than 360,000 calls per year and a combined service area of 330,000 square kilometres.

Preparations for the transitions began months prior. More than 280 hours of training were dedicated to familiarizing E-Comm staff with the geography and special attributes of the regional districts, including commonplace names. A comprehensive pre-transition test call schedule was also developed, in which hundreds of calls were made from both cellular and landline phones originating from a variety of locations across each of the transitioning regional districts.

We’re proud to share our large team of experienced 9-1-1 staff, our technology and purpose-built facility with our new partners and the residents of these regional districts and are committed to providing them with exceptional service.

2014 Annual Report 13 2014 Year in Review

modeled after 2013’s train derailment in Lac-Mégantic, Quebec. Multi-agency collaboration was the main topic of discussion during the exercise, as participants reviewed the emergency planning and preparedness activities necessary during a large-scale disaster.

A number of E-Comm’s operational managers were on hand to offer their perspectives on call volume management for 9-1-1, fire and police call-taking, as well as dispatch. This included discussion of issues relating to location information, technology requirements and multi- agency coordination.

The exercise was considered a success, with many important lessons learned. E-Comm will continue to take a leadership role in developing future exercise scenarios.

Public education and community outreach continued to be priorities for E-Comm in 2014. We were proud to participate in 23 community events throughout the Lower “To be able to reach this lifeline through a Mainland, alongside our partners. We also continued with cell phone is a major improvement over the our educational efforts to support understanding and awareness of 9-1-1, with two campaigns in 2014. In the first, current technology we have been using.” we highlighted the ongoing issue of accidental calls—most often “pocket dials” from cell phones. The campaign was Janice Lyons, centered on a whimsical animated video that has been Western Institute for the Deaf and Hard-of-Hearing viewed more than 215,000 times. We launched a second campaign in the fall—Don’t Let Non-Emergencies Compete With Real Ones—which also included a compelling video On March 18th, members of the Deaf, Deaf-Blind, Hard-of- that has been viewed more than 170,000 times and a new Hearing and Speech-Impaired (DHHSI) communities in Metro URL (nonemergency.ca), providing helpful information and Vancouver became the first in Canada to be able to text non-emergency numbers. The new page was visited more with 9-1-1 (T9-1-1) after E-Comm launched this specialized than 9,000 times. service. T9-1-1 means that any DHHSI person within the E-Comm service area who pre-registers their cell phone with their wireless provider can contact emergency services and communicate via special text messages. T9-1-1 must first be initiated through a voice call, which triggers an alert for call- takers to begin texting with the caller.

This new service is a significant improvement to the previous TTY system that is limited to landlines, although E-Comm will continue to accept 9-1-1 calls through TTY.

On May 30th, E-Comm facilitated the first hazardous materials tabletop exercise that was focused solely on communications. Representatives from various fire, police, ambulance and regional agencies, including E-Comm, gathered at Coquitlam Fire/Rescue to participate in a tabletop crisis scenario

14 ecomm911.ca 2014 FINANCIAL HIGHLIGHTS

Statement of Operations and Deficit 2014 2013 Revenue 49,274,149 48,227,891 Direct operating expenses 42,064,789 36,279,556 7,209,360 11,948,335 Other expenses Amortization and other 3,927,668 8,032,167 Interest expense 2,615,251 3,256,930 6,542,919 11,289,097

Excess of revenue over expenses 666,441 659,238

Deficit, beginning of year (757,457) (1,416,695) Deficit, end of year (91,016) (757,457)

E-Comm’s overall financial results are favourable for the 2014 fiscal year, with a surplus of $666K related to dispatch operations. This is primarily due to ancillary revenues from various technology-related contracts, as well as increased 9-1-1 revenues from the transition of three 9-1-1 PSAP agencies (Regional District of Central Okanagan, North Island 9-1-1 Corporation and Regional District of Fraser-Fort George). Most shareholders (radio members) received rebates on their shared levies of an average of 3.8%.

The average levy increases for 2015 are either in line with or better than the prior year Strategic Financial Plan estimates. The average agency radio levy decrease is 0.7% and continues to move us forward with a planned and sustainable means of funding the Next Generation Radio Program (NGRP). The average fire dispatch levy increase for 2015 is 3.0% as planned, while the average police dispatch levy is 2.3%, which is lower than the previously approved Strategic Financial Plan estimates. This is due largely to the significant growth inO perations, resulting in net financial efficiencies for all police dispatch partners, and, like radio, demonstrating the financial benefits of consolidation and economies of scale.

E-Comm’s current radio network infrastructure requires a capital refresh starting in 2015, as it will be phased out and replaced by new infrastructure as part of the NGRP. The total NGRP program (net of 2013 and 2014 reserve funding) is estimated to range between $60M and $65M over the period 2014–2018/19 and will replace all E-Comm wide-area radio network equipment and some radio site infrastructure components. The Board of Directors approved expenditures of $1.7M for the year ending December 31, 2014 related to the work on the NGRP to fund one-time planning, procurement and related costs. A total of $1.4M has been incurred for the NGRP during the 2014 year and has been drawn down from radio reserves.

E-Comm is well-positioned to move forward financially and remains on track for eliminating the accumulated deficit in 2015, related to early years losses in dispatch, while continuing to place a strong emphasis on technical, operational and organizational efficiency and effectiveness to maximize the overall value that E-Comm provides.

To obtain full copies of E-Comm’s 2014 Audited Financial Statements, including the Auditor’s Report to the Shareholders and Notes to the Financial Statements, please visit ecomm911.ca.

2014 Annual Report 15 2014-2015 Board of Directors

A 19-member Board of Directors provides governance to E-Comm and is responsible for overseeing the Corporation’s strategic direction, finances and operating results.

Jocelyn Kelley Independent Director, Chair of the Board Dr. Penny Ballem Representing City of Vancouver Gary Bass Representing RCMP Doug Campbell Independent Director Mayor Mike Clay Representing Independent Police Boards - West Vancouver, Port Moody, New Westminster, Abbotsford, Transit Police Ernie Daykin Representing City of Maple Ridge and City of Pitt Meadows Councillor Diana Dilworth Representing City of Coquitlam, City of Port Moody, City of Port Coquitlam, City of New Westminster, Village of Belcarra Barry Forbes Independent Director Len Garis Representing City of Surrey, City of White Rock, Township of Langley Councillor Bill Lawrence Representing City of Surrey, City of White Rock, Township of Langley Linda Lupini Representing BC Emergency Health Services Councillor Gayle Martin Representing Metro Vancouver (GVRD) Councillor Bill McNulty Representing City of Richmond Mayor Darrell Mussatto Representing District of West Vancouver, District of North Vancouver, City of North Vancouver, Village of Lions Bay Clayton Pecknold Representing Ministry of Justice Karl Preuss Representing Corporation of Delta Pat Quealey Representing Ministry of Justice Bob Rolls Representing Vancouver Police Board Sheldon Stoilen Independent Director

Executive Leadership Team

David Guscott President & CEO Beatrix Nicolato, CPA, CGA Vice-President & Chief Financial Officer Doug Watson Vice-President of Operations Michael Webb, P.Eng Vice-President of Technology Services Fraser MacRae Director of Police Services Dave Mitchell Director of Fire Services Erin Ramsay Director of Human Resources Jody Robertson Director of Corporate Communications & Corporate Secretary

16 ecomm911.ca E-C omm in the community ecomm911.ca | | |