Introduction

INTRODUCTION

LIST OF CONTRIBUTORS (ALPHABETICALLY)

7-Eleven Stores HUGO BOSS Aesop IKEA Apparel Group (Sportscraft, SABA, WILLOW) Kmart Apple Australia Louis Vuitton Australia Post lululemon athletica Australian Pharmaceutical Industries Luxottica Group (Priceline, Soul Pattinson Chemist) (OPSM, Sunglass Hut, Budget Eyewear) Barbeques Galore Masters Home Improvement Best & Less McDonald’s Big W Metcash (IGA, Mitre10) Billabong Michael Hill BP Australia Muir Electrical Co. (The Good Guys) Bridgestone Australia Myer Caltex National Pharmacies Christian Dior Officeworks Coles Express Pandora Coles Supermarkets Pumpkin Patch Collins Foods Limited (KFC QLD, Sizzler) Rebel Sport Country Road Reliance Petroleum (BP) David Jones Savers DFS Galleria (Duty Free Stores) SingTel Optus Dick Smith Specsavers Exego Group (Repco) Starbucks FOSSIL Steinhoff Asia Pacific (Freedom, Snooze) Fusion Retail Brands Super Retail Group (Colorado, Williams, JAG, Diana Ferrari) (Supercheap Auto, AMART, BCF, Ray’s Outdoors)

General Pants Co. Sussan Goodyear & Dunlop Tyres Target Grill’d Telstra Corporation

Terry White Chemists THOMAS DUX Grocer Tiffany & Co. Toys R Us Vodafone Hutchison Australia Woolworths Group Woolworths Petrol

LIST OF CONTRIBUTORS (BY SEGMENT)

DEPARTMENT lululemon athletica Best & Less Michael Hill Big W Pandora David Jones Pumpkin Patch Kmart Sussan Myer Tiffany & Co. Target

ELECTRONICS/TELECOMMUNICATIONS DESIGNER/FASHION Apple Australia Apparel Group (Sportscraft, SABA, WILLOW) Dick Smith Billabong Officeworks Christian Dior SingTel Optus Country Road Telstra Corporation DFS Galleria (Duty Free Stores) Vodafone Hutchison Australia FOSSIL Fusion Retail Brands (Colorado, Williams, JAG, Diana Ferrari) GENERAL/VARIETY/SUPERMARKETS Australia Post General Pants Co. Australian Pharmaceutical Industries (Priceline, HUGO BOSS Soul Pattinson Chemist) Louis Vuitton Coles Supermarkets

Exego Group (Repco) QUICK SERVICE RESTAURANTS Metcash (IGA, Mitre10) Collins Foods Limited (KFC QLD, Sizzler) National Pharmacies Grill’d Rebel Sport McDonald’s Super Retail Group Starbucks (Supercheap Auto, AMART, BCF, Ray’s Outdoors) Terry White Chemists SPECIALTY/OTHER THOMAS DUX Grocer Aesop Toys R Us Bridgestone Australia Woolworths Group Goodyear & Dunlop Tyres Luxottica Group (OPSM, Sunglass Hut, Budget Eyewear) HOMEWARE/HARDWARE Barbeques Galore Savers IKEA Specsavers Masters Home Improvement Muir Electrical Co. (The Good Guys) Steinhoff Asia Pacific (Freedom, Snooze)

PETROL/CONVENIENCE 7-Eleven Stores BP Australia Caltex Coles Express Reliance Petroleum (BP) Woolworths Petrol