Chapter 306–Foreign Travel TABLE of CONTENTS
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Data Standards Manual Summary of Changes
October 2019 Visa Public gfgfghfghdfghdfghdfghfghffgfghfghdfghfg This document is a supplement of the Visa Core Rules and Visa Product and Service Rules. In the event of any conflict between any content in this document, any document referenced herein, any exhibit to this document, or any communications concerning this document, and any content in the Visa Core Rules and Visa Product and Service Rules, the Visa Core Rules and Visa Product and Service Rules shall govern and control. Merchant Data Standards Manual Summary of Changes Visa Merchant Data Standards Manual – Summary of Changes for this Edition This is a global document and should be used by members in all Visa Regions. In this edition, details have been added to the descriptions of the following MCCs in order to facilitate easier merchant designation and classification: • MCC 5541 Service Stations with or without Ancillary Services has been updated to include all engine fuel types, not just automotive • MCC 5542 Automated Fuel Dispensers has been updated to include all engine fuel types, not just automotive • MCC 5812 Eating Places, Restaurants & 5814 Fast Food Restaurants have been updated to include greater detail in order to facilitate easier segmentation • MCC 5967 Direct Marketing – Inbound Telemarketing Merchants has been updated to include adult content • MCC 6540 Non-Financial Institutions – Stored Value Card Purchase/Load has been updated to clarify that it does not apply to Staged Digital Wallet Operators (SDWO) • MCC 8398 Charitable Social Service Organizations has -
The Use of Souvenir Purchase As an Important Medium for Sustainable Development in Rural Tourism: the Case Study in Dahu, Mioli County, Taiwan
2009 National Extension Tourism (NET) Conference The use of souvenir purchase as an important medium for sustainable development in rural tourism: The case study in Dahu, Mioli county, Taiwan Tzuhui A. Tseng, Ph. D. Assistant Professor, Department of Regional Studies in Humanity and Social Sciences, National Hsinchu University of Education, Taiwan David Y. Chang, Ph. D. Associate Professor, School of Hotel & Restaurant Management, University of South Florida Ching-Cheng Shen, Ph. D. Associate Professor, The Graduate School of Travel Management, National Kaohsiung Hospitality College Outline • Introduction • Literature review • RhdiResearch design • Result • Conclusion and suggestion Graburn (1977) stated that very few visitors would not bring back anything to showoff their trip after coming back from a vacation. Int r oduction Introduction • Souvenir becomes destination or attraction – Tourists not only come visit for its special local scenery or cultural activity, but sometimes for its spppecial local product as well. – It is a very common custom for Taiwanese tourists to purchase local souvenirs as gifts to bring back to friends and family. • Souvenir bring big economy – Turner and Reisinger (2000) indicated that tourists spent 2/3 of their total cost on shopp in g when t ra ve ling dom esti call y, an d 1/5 o f t he tota l cost w en t in to sh oppin g when traveling internationally. – Shopping is a main or secondary factor for traveling, and is very important to tourists. it often is an important factor for whether a trip is successful. • Niche tourism or Special interest tourism – There are not many related studies on souvenir purchasing in recent years. -
FACT SHEET IC HOTELS GREEN PALACE | WINTER 2019 - 2020 General Information
IC HOTELS GREEN PALACE | WINTER 2019 -2020 FACT SHEET IC HOTELS GREEN PALACE | WINTER 2019 - 2020 General Information Hotel: IC Hotels Green Palace Credit Cards: VISA - MasterCard - EuroCard - Amex Opening Date: 2003 Season: SUMMER 1st April - 31st October Renovation Date: 2015 Main Restaurant - Rooms WINTER 1st November - 31st March 2018 Aquapark - Mini Club - Snack Restaurant - Airport: 15 Km Beach Snack - Meeting Rooms City Center: 25 Km Category: 5 Stars Total Area: 93.000 m² Address: Kundu Mahallesi Yaşar Sobutay Caddesi Beach: Sand No:432 Aksu / Antalya / TÜRKİYE Length of the Beach: 200 m Telephone: +90 (242) 431 21 21 Concept: All Inclusive Fax: +90 (242) 431 24 44 C/Out - C/In: C/Out: 12:00 - C/In: 14:00 Web Site: www.ichotels.com.tr Late Check Out: Extra Sales Office: [email protected] Domestic Animals: Not Accepted Reservation Office: [email protected] Spoken Languages: Turkish, English, German, Russian IC HOTELS GREEN PALACE | WINTER 2019 - 2020 Services Welcoming Welcoming guests between 09:00 - 21:00 at the lobby with Mint Lemon Water, Lemonade, Sparkling Wine and Turkish delights Honeymoon Concept Special Decorations in the room One Complimentary Dinner in À La Carte Fruit Basket and Sparkling Wine in the room Restaurant (excluding Wabi Teppanyaki) Complimentary Breakfast in the room A Memory Picture (one morning on request) Special Discount in Lilium SPA center Free Services Wi-Fi Internet Mini Club Beach and Pool Towels Animation Activities Chaise-longue Indoor Disco Sun Umbrellas Fax & Copier Tennis courts -
Working with Otas
WORKING WITH OTAS How to Drive More Bookings, Make More Money and Not Lose Your Shirt HOLLIS THOMASES AUGUST 2018 +1 720.410.9395 www.arival.travel Boulder, CO [email protected] WHY YOU SHOULD READ THIS Over the past two decades, online travel agencies, or OTAs (companies such as Expedia, Priceline, TripAdvisor Experiences and Booking.com that sell travel online), have redefined how travelers book flights and hotels. Now they are going big into tours, activities and attractions. We have done the hard work of surveying and interviewing OTAs, tour and activity operators and industry experts to prepare this Arival Guide to Working with OTAs. Our goal: to help you succeed amid the growing and complex world of online activity sellers. ABOUT ARIVAL Arival advances the business of creating awesome in-destination experiences through events, insights and community for Tour, Activity & Attraction providers. Our mission: establish the Best Part of Travel as the major sector of the global travel, tourism and hospitality industry that it deserves to be. Page 2 Copyright 2018 Arival LLC All Rights Reserved www.arival.travel TABLE OF CONTENTS Online Travel Agencies: An Introduction 4 - What’s an OTA, and Why You Should Care - Where Should You Start? - What Tour, Activity & Attraction Operators Think about OTAs - What to Expect 5 M Your Guide to Working (and Winning) with OTAs - Commissions 9 - Terms & Conditions 12 - Product Setup 13 - Merchandising 17 - Pricing 19 - Guest Reviews 8 M 21 - Analytics 23 37 M Seven Strategic Takeaways (read this if nothing else) 25 Terms & Definitions 28 Page 3 Copyright 2018 Arival LLC All Rights Reserved www.arival.travel ONLINE TRAVEL AGENCIES: AN INTRODUCTION 1. -
Usability Report on Tripadvisor Tripadvisor Marketing and Design Team, We Hope Things Have Been Well
Subject: Usability report on TripAdvisor TripAdvisor Marketing and Design team, We hope things have been well. Attached to this email is our usability study report on TripAdvisor. The purpose of this report is to present our findings from our usability study on TripAdvisor. This report will first introduce the goals of our study, introduce our team, and go over the goals of this study. Next, this report will cover our methods used during our research study and the metrics our team used. Then, this report will go over our key findings from our usability study. We hope that the findings of this study can be used in order to help solve the problem of increasing purchases from TripAdvisor. If you have any questions, comments, or concerns about our report, please feel free to contact us. Thank you, Madeleine Le Tre Paolini Gabby Bilka Aylee Neff TripAdvisor 1 Usability Study on TripAdvisor December 11th, 2018 [email protected] Team 9 TripAdvisor 2 Table of Contents Author Contact Information 3 Executive Summary 4 Introduction 5 Methodology 6 Metrics 7 Results 8 Conclusions 15 Back Matter 16 Screening Questionnaire 17 Consent Form 20 Scripts used during facilitation 21 Task Scenarios 25 Post Test Interview 28 Data logging forms 29 Final Reflection 45 TripAdvisor 3 Author Contact Information For any questions about this study, please contact the authors of this study using the emails below. Team Email [email protected] Gabby Bilka [email protected] Tre Paolini [email protected] Madeleine Le [email protected] Aylee Neff [email protected] TripAdvisor 4 Executive Summary Background TripAdvisor is an online travel platform intended to help users plan future trips by providing information about different countries and cities. -
Young People Collecting Natural Souvenirs: a Perspective of Sustainability and Marketing
sustainability Article Young People Collecting Natural Souvenirs: A Perspective of Sustainability and Marketing Arnold Pabian *, Aleksander Pabian and Andrzej Brzezi ´nski Department of Management, Czestochowa University of Technology, 42-201 Cz˛estochowa,Poland; [email protected] (A.P.); [email protected] (A.B.) * Correspondence: [email protected] Received: 19 December 2019; Accepted: 8 January 2020; Published: 9 January 2020 Abstract: Collecting of natural souvenirs causes destruction of the natural environment as well as social and economic problems. The article shows that the next generation will have a tendency to aggravate such problems by collecting natural souvenirs. To discover the preferences of young people related to collecting natural souvenirs, the authors performed a survey in Poland on a sample of 426 persons aged 21–30. The survey has shown that 80.7% of young people participating in tourist trips bring souvenirs to their places of residence. As much as 61.4% collect natural souvenirs. Most people bring shells (53.9%), rocks (22.7%), and sand from seaside beaches (18.0%). Natural souvenirs are important to young Poles. This is confirmed by the following major motivations for collection: natural souvenirs are unique (26.2%), genuine (23.8%), bring back the best memories (22.6%), and cannot be bought in stores (14.5%). Only 9.8% of those surveyed oppose bringing of natural souvenirs, 5.2% deem such practices unlawful, and 11.2% recognize their detrimental effect on local tourist attractions. The article presents demarketing actions, which can largely stem the negative phenomenon of collection of natural souvenirs. Keywords: sustainability; sustainable tourism; natural souvenirs; demarketing 1. -
SOUVENIR MARKETING in TOURISM RETAILING SHOPPER and RETAILER PERCEPTIONS by KRISTEN K
SOUVENIR MARKETING IN TOURISM RETAILING SHOPPER AND RETAILER PERCEPTIONS by KRISTEN K. SWANSON, B.S., M.S. A DISSERTATION IN CLOTHING, TEXTILES, AND MERCHANDISING Submitted to the Graduate Faculty of Texas Tech University in Partial Fulfillment of the Requirements for the Degree of DOCTOR OF PHILOSOPHY Approved Accepted August, 1994 1 o t.i.H" ^b^/ •b C'J ® 1994 Kristen Kathleen Swanson ACKNOWLEDGEMENTS The researcher would like to thank Dr. Patricia Horridge, advisor and friend, for her guidance and support at Texas Tech University. Dr. Horridge continually gives of herself to encourage and inspire her students. Additionally, this researcher would like to thank Dr. Claud Davidson, Dr. linger Eberspacher, Dr. Lynn Huffman, and Dr. JoAnn Shroyer for allowing this exploratory research to take place, and keep the study grounded. Each committee member took time to listen, evaluate and strengthen this study. Thank you to Tom Combrink, Arizona Hospitality Research and Resource Center, Northern Arizona University, for assisting with the statistical analysis. Further, this researcher would like to thank all of the graduate students who came before her, for it is by their accomplishments and mistakes that the present study was enhanced. The researcher would like to thank her husband James Power, her parents Richard and Bonnie Swanson, and Bill and Ruby Power, and special friends Chris and Judy Everett for their constant support in accomplishing this study and the degree which comes with the work. 11 TABLE OF CONTENTS ACKNOWLEDGEMENTS ii ABSTRACT vii LIST OF TABLES ix CHAPTER L INTRODUCTION 1 Theoretical Framework 2 Statement of Problem 3 Purposes of the Study 6 Research Objectives and Questions 7 Research Objectives 7 Research Questions 8 Limitations 9 Definition of Terms 9 II. -
Annual Report 2020
GERMAN NATIONAL TOURIST BOARD Annual Report 2020 CRISIS • DIGITALISATION • MARKET ANALYSES • VOLATILITY FLEXIBILITY • IMAGE • DISRUPTION • AI APPLICATIONS OUTLOOK • EMPATHY • RECOVERY • SUSTAINABILITY SOCIAL MEDIA • PROFESSIONALISM • CAMPAIGNS • TRENDS DESIRE TO TRAVEL IS RISING OF EUROPEANS* plan to travel 54 % in the next six months PEOPLE INTERESTED IN CITY LIFE AND URBAN EXPERIENCES are the most eager to travel in the next six months Source: Monitoring Sentiment for Domestic and Intra-European Travel, wave 5 (European Travel Commission, February 2021, CONTENTS survey period December 2020 / January 2021); *52 per cent of Europeans in the survey period November / December 2020 A message from the Executive Board 4 A message from the Federal Government Commissioner for Tourism 6 A message from the President of the Board of Directors 8 Editorial: Petra Hedorfer 10 The German National Tourist Board 15 Remit 16 Objectives 18 Network 20 Awards 22 Inbound tourism today – Politicians 24 The GNTB as a networking platform and source of expertise 29 Digital strategy 30 Corporate communications 36 International markets 38 Inbound tourism today – Hotel industry 44 Inbound tourism today – Transport 48 Inbound tourism today – Tourism partners 52 GNTB campaigns for Destination Germany 55 Brand strategy 56 Empathy campaigns 57 International marketing 62 A look ahead to 2021 72 The regions’ take on inbound tourism 74 The international source markets 79 Organisation, facts and figures 97 Administration 98 GNTB members, sponsors and partners 104 Organisation and structure 108 Production credits 115 Saarland, view of the Moderne Galerie in Saarbrücken 3 A MESSAGE FROM THE EXECUTIVE BOARD EMERGING STRONGER FROM THE CRISIS DEAR FRIENDS AND COLLEAGUES, VALUED PARTNERS IN THE GERMAN TOURISM INDUSTRY, Global tourism, which for decades has been both a driver that the desire to travel is as strong as ever, and the target and a reflection of global economic growth, suffered a se- group of people who enjoy city life, a particularly important vere setback in 2020. -
Conceptual Model of a Tourism Cluster in Armenia
BAROMETR REGIONALNY TOM 16 NR 3 Conceptual Model of a Tourism Cluster in Armenia Maria Sahakyan, Arzik Suvaryan Russian-Armenian University, Armenia Armenian State University of Economics, Armenia Abstract Nowadays, the cluster approach is also applicable in the sphere of services, especially in tourism. Clus- tering allows the increase of competitiveness of a national or regional tourism product, productivity and profitability of the industry. In addition, clusters stimulate innovativeness and cooperation between the main stakeholders of the industry. The article analyzes the theoretical basis and practical approaches in this area. Additionally, it describes different models of clustering in tourism and tries to propose a conceptual model for clustering in tourism in Armenia taking into account its peculiarities. Keywords: clustering models, tourism cluster, competitiveness and development JEL: Z3 Introduction Tourism can definitely be considered one of the most profitable and dynamically developing areas of the world economy . Over the past few decades, tourism has shown a gradual and diversified growth . As a result, today this sector is one of the world economy leaders in terms of growth rates . According to World Tourism Organization (UNWTO), tourism is a sphere of activity that leads to local development, as it increases the incomes of employees, creates new jobs, and stimulates investments, which leads to the establishment of new organizations, including small and medium- sized businesses (da Cunha and da Cunha 2005, 48) . The sphere of tourism consists not only of travel agents and tour operators, but also of hotel business, transportation, souvenirs and other products for tourists . Thus, it is very difficult to define tourism as a separate sphere because of its heterogeneous character . -
21 Century Travel Using Websites, Mobile and Wearable Technology Devices
Athens Journal of Tourism - Volume 2, Issue 2 – Pages 105-116 21 Century Travel using Websites, Mobile and Wearable Technology Devices By Michael Conyette This paper begins with an account of how travel has changed primarily between the 20th and 21st century from the dominant role that travel agents played in the past to the travel functions that mobile and wearable technology devices perform in this century. It also discusses the many technological changes that prepared the path for mobile and wearable technology devices, and concludes with examples of how wearables and augmented reality experiences are being used by travel organizations and museums. Wearable computing is a natural evolution of the smartphone technology that has become so prevalent and indispensable. Samsung’s Galaxy Gear, Apple’s Watch, Microsoft’s HoloLens, Epson’s Moverio and others will vie for market share in the wearable technology space. Wearable tech devices have the power to transform the management of destination attractions in terms of information provision and the experience of a venue or destination. Examples of this are provided herein. Keywords: Mobile devices, Museum, Smart Glasses, Travel website, Wearable technology Introduction Paradigm shifts in business operations instigated by the Internet two decades ago are now being further compounded via the prevalence of mobile devices and the emerging array of powerful wearable technology devices so that tourism venues need to realign their business practices and models to remain competitive and avoid being sidelined by advancing technology. Wearable tech devices are expected to change the fundamentals of human machine interaction. The paper firstly outlines the role of travel agents followed by changes in travel and technology that have enabled the adoption of wearables. -
Developing Effective Marketing Strategies for Agritourism: Targeting Visitor Segments
Journal of Agribusiness 28,2 (Fall 2010): 111ԟ130 © 2010 Agricultural Economics Association of Georgia Developing Effective Marketing Strategies for Agritourism: Targeting Visitor Segments Martha Sullins, Drew Moxon, and Dawn Thilmany McFadden In Colorado, agritourism shows the potential to benefit agricultural producers and rural communities by generating additional income from consumers who are willing to pay for rural and agriculturally related experiences. This study uses a survey of Colorado agritourists to identify five distinct groups of visitors using demographics, attitudes, expenditures, and activity types. The visitor clusters are significantly different when considering types of travel planning and transportation, agritourism participation, and importance of agritourism to the travel party’s visit, among other behaviors. We conclude with a discussion of the marketing and joint planning implications for agritourism providers, the tourism industry, and Colorado communities. Key Words: agritourism, cluster analysis, consumer segmentation, marketing, regional economic development Agritourism is a recreational sector that appears to be gaining ground in terms of traveler awareness, media exposure, and adoption by agriculturalists looking for diversified income streams. Agritourism is defined as “a commercial enterprise at a working farm, ranch, or agricultural plant conducted for the enjoyment of visitors that generates supplemental income for the owner” (UC-Davis Small Farm Center, 1999, p. 3). Colorado’s agricultural communities, with their rich natural amenities, are particularly well-suited to growing this sector to the benefit of the greater state economy. Recent data prove these opportunities are, in fact, being recognized in Colorado. According to the 2007 Census of Agriculture, of those Colorado farms that offer agritourism products and services, the average farm went from earning less than $14,000 per year from agritourism and recreation in 2002 to over $48,000 per year from such activities in 2007 [U.S. -
Ba Chelor Thesis
Sustainable Development of Tourism, 180 credits BACHELOR BACHELOR Should sex tourism be viewed as a threat for future development? A perspective that explores the general approach of sex tourism and prostitution in the tourism industry based on historical, cultural, and traditiona THESIS Louise Jonsson, Matilda Nilsson Degree Project in Sustainable Tourism Development, 15 credits Halmstad 2016-06-08 Should sex tourism be viewed as a threat for future development? A perspective that explores the general approach of sex tourism and prostitution in the tourism industry based on historical, cultural, and traditional values in The Gambia. Authors: Louise Jonsson & Matilda Nilsson Supervisor: Tomas Nilson Examiner: Ralf Rönnqvist Bachelor Thesis, 2016 Halmstad University Sustainable Development of Tourism Abstract This bachelor thesis describes the component of society which sex tourism descends from in Gambia. Sex tourism is an emerging sub-industry to tourism that affects several different social spheres in communities that are characterized by tourism. It is a phenomenon that unfortunately not only affect adult’s even minors enter however, rarely by choice. The origin of sex tourism in Gambia dates back to the early 70s when the tourism started to blossom. The tourists arrived in the country with different cultures that collided with the indigenous and in combination with the master-servant relationship from the colonial era and the exotification of the country as a holiday destination, sex tourism derived. Keywords: Toubabs, Bumsters, Sex