2015 ERG Sustainability Report
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CONTENTS LETTER TO STAKEHOLDERS 4 GROUP PROFILE Our history: 1938-2015 6 2015: a year of growth and transformation 8 ERG’s sustainability in numbers 13 The 2015-2018 Business Plan 14 The Group’s Corporate Governance 16 The Governance of Sustainability 22 Anti-Corruption: one of the Group’s fundamental principles 25 the certifi cations of the erG Group 29 Dialogue with our Stakeholders 35 Methodological note 44 Sustainability commitments 49 ECONOMIC RESPONSIBILITY Economic value generated and distributed 52 Key economic indicators 53 ERG Group plants 55 The reorganization projects 56 the effi ciency improvement projects in the wind power sector 60 Performance analysis of wind turbines 67 Wind energy and the underground world of cable ducts 69 the effi ciency improvement projects in the Power sector 73 Analysis of Power performance 77 The sale of our energy 78 Supplier management 80 ENVIRONMENTAL RESPONSIBILITY Tackling climate change: a duty and an opportunity 86 CO2 avoided during 2015 91 Prevention of hydrogeological instability 92 effi ciency and energy audit for erG Power and erG hydro 95 Reuse of water 96 SOCIAL RESPONSIBILITY Safety within the ERG Group 100 Industrial relations: productivity and participation 107 ERG Group: people and organization 109 human capital and rewarding 112 Pay for performance 115 The “ROI” of human capital 118 Recruiting policies 121 You Learn: “Boost your energy” 125 Internal communications, under the banner of integration 127 Communication within ERG 130 Our new corporate creativity 135 The main community initiatives 136 “Go with the wind!” 2015 140 The Edoardo Garrone Foundation 141 ERG HYDRO 146 PERFORMANCE DATA AND INDICATORS 156 AUDIT REPORT 162 GRI G4 CONTENT INDEX 164 GLOSSARY 174 TOTALERG 182 letter to stakeholders The Sustainability Report is the instrument by means of which, for nearly ten years, we have been telling our stakeholders the storyline of our strategic decisions, the reasons behind them and, with an integrated view, the way those decisions impact our business, people, our area and the environment. The 2015 Edition abides by the principles of GRI G4 Reporting, that focus reporting on the topics that are material to business. It is a structured process, with which we have identified and classified the topics that we consider most significant for thee rG Group and for our stakeholders and that affect the company’s ability to sustainably create value over time. The profound transformation of this business in recent years has led us to focus mainly on the production of electricity from renewable sources. It is a significant, sustainability-oriented evolution that characterizes our core business. On this basis we decided to enter the hydroelectric sector by acquiring the terni Integrated hydroelectric Complex to further diversify our generation sources and significantly increasing our “zero emissions” production. 2015 was also the year in which we presented our new 2015-2018 business plan to the financial community. the plan involves seeking to more efficiently integrate our production assets and to pursue geographical diversification through systematic growth in wind power. During the latter part of the year we have already laid the foundations to acquire 17 wind farms in France and six in Germany, and we have finalized the construction of three more in Poland, thus reaching about 600 MW of installed capacity abroad, out of our total of over 1,700 MW. We have also revised our Sustainability Governance structure to make it leaner and more effective, more in line with the Group’s new organization. In particular, by setting up specific work groups that include people from different areas of the company, we will better integrate social responsibility issues in our business, and identify issues and initiatives that should be brought to the attention of the Sustainability Committee. The lessons learned over recent years have taught us that the key to winning challenge of tacking change is to focus primarily on human Capital. In fact, thanks to our People, the ERG Group has managed to successfully manage the transition to our new, renewables-centred business model. It has been a significant cultural and professional leap for all of us, not just for colleagues with greater seniority, but also for the youngest among us. We ran a people satisfaction survey to analyse and monitor how this transformation period was coped with, felt and interpreted throughout our business. despite the Group’s profound change, the analysis once again confirmed the central importance for our People of the values and principles that have always distinguished ERG: economic, environmental and social sustainability, the recognition of talent and openness to innovation. Striving for the development of our People has led us to design and implement an indicator called “human Capital Coverage” (hCC). In the field of personnel management and development methodologies this is a completely new assessment tool and it aims primarily to the foster the growth of individuals in line with organizational and business changes over time. Lastly, a few words on COP21 and the historical “Paris Agreement”, in which 196 Parties committed to reduce climate changing emissions, to keep the average temperature increase of the planet “well below” two degrees. COP21 reminds everyone – institutions, citizens and businesses – how much effort, perseverance and determination are needed to address and complete the transition to a substantially decarbonised economy, in which renewables will play an increasingly central and strategic role. ERG Group and its People are doing and will continue to do their part with enthusiasm and determination to win this great challenge. Edoardo Garrone Luca Bettonte Chairman CEO OUR HISTORY: 1938-2015 Timeline ERG acquires E.ON's hydropower business in Italy, ERG sells its ISAB ERG Renew sells with plants in Refinery and a 7.14% stake Umbria, Marche and completes its exit to UniCredit. Lazio (527 MW). from Coastal Refining. 2015 ERG Power's Enters combined cycle power plant starts 2014 ERG Renew acquires up (480 MW), fuelled 6 wind parks in France (64 MW) and by natural gas. ERG sells its ISAB builds three wind Energy plant and its 2013 farms totalling ERG Oil Sicilia fuel 82 MW in Poland. ERG enters the network. renewable energy ERG Renew becomes the first wind operator in Italy 1,506 MW of installed sector by acquiring power in Europe as at Enertad. 2010 with 1.087 MW of installed capacity, and among the 31 December 2015. top ten in Europe ISAB Energy begins (1,340 MW). to produce and market electricity. 2006 Production begins at the ISAB refinery 2004 in Priolo. The Edoardo Launch of TotalErg, 2000 Garrone Foundation a joint venture to is established. market petroleum Edoardo Garrone products. founds ERG 1997 in Genoa. Launch of ERG Renew Operations & Maintenance for the operation 1975 and maintenance of the wind farms. 1947 Production begins at the Genoa ERG is floated on the 1938 San Quirico Italian Stock Exchange. Refinery. OUR HISTORY: 1938-2015 Timeline ERG acquires E.ON's hydropower business in Italy, ERG sells its ISAB ERG Renew sells with plants in Refinery and a 7.14% stake Umbria, Marche and completes its exit to UniCredit. Lazio (527 MW). from Coastal Refining. 2015 ERG Power's Enters combined cycle power plant starts 2014 ERG Renew acquires up (480 MW), fuelled 6 wind parks in France (64 MW) and by natural gas. ERG sells its ISAB builds three wind Energy plant and its 2013 farms totalling ERG Oil Sicilia fuel 82 MW in Poland. ERG enters the network. renewable energy ERG Renew becomes the first wind operator in Italy 1,506 MW of installed sector by acquiring power in Europe as at Enertad. 2010 with 1.087 MW of installed capacity, and among the 31 December 2015. top ten in Europe ISAB Energy begins (1,340 MW). to produce and market electricity. 2006 Production begins at the ISAB refinery 2004 in Priolo. The Edoardo Launch of TotalErg, 2000 Garrone Foundation a joint venture to is established. market petroleum Edoardo Garrone products. founds ERG 1997 in Genoa. Launch of ERG Renew Operations & Maintenance for the operation 1975 and maintenance of the wind farms. 1947 Production begins at the Genoa ERG is floated on the 1938 San Quirico Italian Stock Exchange. Refinery. GROUP ECONOMIC ENVIRONMENTAL SOCIAL DATA AND ERG HYDRO TOTALERG PROFILE RESPONSIBILITY RESPONSIBILITY RESPONSIBILITY INDICATORS 8 2015: a Year oF GroWth AND TRANSFORMATION 2015 was another year of growth and 2,700 MW (about 1,700 MW of wind power, transformation. We completed our path 500 MW of hydroelectric and 480 MW of of change, also thanks to the acquisition thermoelectric). of the terni Integrated hydroelectric Complex, positioning ourselves as the In 2015 we presented our development leading operator in the production of strategies to the fi nancial community, in electricity from renewable sources. our 2015-2018 Business Plan. Today, the group can rely on a portfolio In the wind power sector we want to of high quality assets that are diversifi ed strengthen our leadership in our domestic both geographically and technologically, market by leveraging direct management with a total installed capacity of over of our Operation and Maintenance WIND HYDRO THERMO 92.86% 100% 100% ERG Renew S.p.A. ERG Power Generation S.p.A. ERG Power Generation S.p.A. 1,721 MW 527 MW 480 MW INSTALLED CAPACITY INSTALLED CAPACITY INSTALLED CAPACITY DataData as as at 2at February 2 February 2016 2016. the erG Group is also present in auto fuel distribution through its investment in the totalerg JV (51% erG) The ERG Group is also present in auto fuel distribution through its investment in the TotalErg JV (51% ERG). GROUP ECONOMIC ENVIRONMENTAL SOCIAL DATA AND ERG HYDRO TOTALERG PROFILE RESPONSIBILITY RESPONSIBILITY RESPONSIBILITY INDICATORS activities and to continue our geographical WIND 9 expansion in France, Germany, Poland and We are the leading wind power operator the UK, under a business model based in Italy (with 1,095 MW) and among the primarily on systematic growth.