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Position Description General Manager Acquisition and Development

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Position Description General Manager Acquisition and Development Position Description General Manager Acquisition and Development Purpose of the position Forming part of Events South Australia (the events arm of the South Australian Tourism Commission), the General Manager, Acquisition and Development contributes to the goal of $12.8 billion in tourism expenditure by 2030 by strategically targeting and securing new events or developing new or existing events for South Australia and supporting the growth of the industry at large. This role will lead the Acquisition & Development Team and as a member of a small ESA Management Team the incumbent will be jointly responsible for cooperative and inspiring leadership of the ESA team, resulting in staff that are engaged and motivated to ensure the tourism industry has the best possible chance of meeting or exceeding its goal. Position Title: Reports to: Position Classification: General Manager, Acquisition & Executive Director, Non-Executive Contract Development Events South Australia Group / Unit: Location: Direct reports: Events South Australia Level 9, SA Water House, Acquisition Manager 250 Victoria Square Development Manager Acquisition & Development Coordinator Our Values Go Boldly Be brave, back yourself and step outside your comfort zone Dig Deeper Be curious, go the extra mile, and find new ways Share the Love Be passionate, care for others and exceed expectations Can Do Be optimistic, think positively and overcome any challenge Position reviewed: January 2021 Essential Criteria Qualifications Tertiary qualification in Tourism, Marketing, Event Management, Business Administration, Project Management or another relevant discipline. Skills, experience, and knowledge Proven strategic and business planning skills with demonstrated ability to translate into action plans and measurable outcomes achieved Proven management, leadership and communication skills, including people management. Demonstrated experience in the negotiation and management of high value complex contractual arrangements with CEO’s, General Managers or Government Demonstrated experience in major events. Strong analytical skills, with experience in the development of robust and comprehensive business cases for significant funding. Experience in writing business plans & sponsorship proposals Demonstrated experience in any or all of the following sectors: tourism, sport, arts, entertainment and business management Demonstrated use of innovation, initiative and flexibility to manage challenging situations. Experience in financial management including planning, budgeting, forecasting and reporting. Effective organisation, time management and customer service skills. Strong verbal and written communications skills, with demonstrated experience in creating bids, tenders, board papers, strategic documents and contracts. Ability to represent the SATC to government, event promoters, key stakeholders and industry groups effectively Established networks nationally and internationally in the area of: major events, venues, entertainment, tourism, sport, arts and culture, food and drink sectors Proven ability to use initiative and work autonomously Desirable Criteria Qualifications N/A Skills, experience, and knowledge Demonstrated experience in major event design, planning and delivery Successful experience in event acquisition or development of events Experience in securing and enhancing corporate sponsorship and sales targets Demonstrated experience in marketing and communications Knowledge of South Australian tourism products Position reviewed: January 2021 Knowledge of Government Records Management principles and practices Demonstrated knowledge of Microsoft Office suite of computer packages Competencies Creates and achieves a desired future state (vision) for the organisation through influence on organisational values, individual Strategic Leadership and group objectives, rewards and employee motivation, and systems for change and improvement. Demonstrates a broad based view of issues and activities and a Strategic Thinking perception of their longer term impact or wider implications. Ensures that own area contributes to the organisation’s ability to meet its strategic objectives. Takes business decisions based on Business Acumen cost benefit analysis, business savvy and consideration of organisational constraints and resources. The ability to identify, build and maintain short and long term networks useful to achieving business objectives. It includes Negotiation building relationships with people who may be helpful in creating opportunities further down the line, e.g. colleagues, external associates and professional associates. The genuine intention and interpersonal skills to work cooperatively with others, within and across the organisation. It Collaboration / Building includes respecting others, valuing ideas and diversity, supporting Partnerships the team environment, and subordinating own objectives to the objectives of the organisation or team. Establishes plans and budgets for self and/or others to accomplish. Organises and schedules resources and activities. Establishes Planning and organising procedures to monitor the results of delegations, assignments, or projects. Works systematically and structures own time effectively. Position reviewed: January 2021 Key Responsibilities Strategic Leadership Contribute as a member of the ESA management team to the development, implementation and evaluation of Events South Australia’s strategic plan and priorities. Lead the development and implementation of the Acquisition & Development Strategic Plan; ensure subsequent operational plans are in place and report regularly on progress to plan (including to ESA group). Ensure research and insights are procured to facilitate optimal outcomes by the Acquisition & Development Team Represent the SATC and ESA at tourism and event industry and inter-agency forums, as required. Performance Measures Proactive and effective contribution to ESA and SATC Strategic, Corporate and Operational plans Strong ESA team approval based on clarity of vision and operations plans and objectives. Event Acquisition Through management of Acquisition Manager, ensure operational plans are enacted and regular, timely accurate reporting on progress occurs In conjunction with the Acquisition Manager, identify, research and assess opportunities to bid for new, existing or proposed events, including studies to determine the viability of tourism, economic, media, social and environmental benefits of such events to the State. Develop, maintain and facilitate networks to keep abreast of emerging trends, industry activity, competitor movements and support the securing and growing of major events and regionally significant events Assume project management responsibility for high priority acquisition projects. Review CRM established for effective management of pipeline activity and networks Based on risk assessment, consider possible risk mitigation strategies for new events Identify strategic relationships or activities best undertaken by Executive Director, provide briefings and direction accordingly Monitor and evaluate business processes, systems and procedures to identify best practice for increased efficiency and improved service delivery and outcomes Performance Measures Events created or secured in line with strategic plan (value for money negotiations) Achieve KPI’s – events secured, visitors, economic impact, jobs, media, brand etc. Professional delivery of Acquisition activity, including timely review and response, resulting in positive sentiment (Government, media, stakeholders) Position reviewed: January 2021 Event Development Through management of Development Manager, ensure operational plans are enacted and regular, timely accurate reporting on progress occurs Identify, negotiate and secure event partners to supplement and leverage Government investment in events Monitor and evaluate business processes, systems and procedures to identify best practice for increased efficiency and improved service delivery and outcomes Ensure Acquisition & Development Team involvement and / or understanding in both the acquisition and development phases, which may include workshopping an opportunity in acquisition phase and ahead of delivery phase to achieve optimal results. Performance Measures Achieve KPI’s – leverage plans, visitors, economic impact, jobs, media, brand etc. 100% Contract management Industry development program delivered – positive sentiment (KPI developed) Regional Events growth – existing hero, new hero, calendar Calendar growth on baseline - regional and major events Nil Audit and Compliance issues Staff Management Ensure staff are accountable for delivering upon agreed outcomes and objectives, in line with strategic plans. Motivate and support staff by developing goals and recognising individual efforts. Ensure development of staff to support strategic direction and business objectives by providing guidance and training support. Ensure principles of equal opportunity, fairness, honesty and respect are exhibited in all interactions in the workplace. Establish performance management objectives for direct reports and them for their staff and facilitate the professional development Performance Measures KPI’s set for individuals and teams Strong performing team, with positive results in line with event KPI’s Staff satisfaction with feedback and consultation practices Strong integration of Acquisition & Development Team with the broader ESA team
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