Annual Report 2018-2019 Annual Report
2018-2019
Contact City of Casey 03 9705 5200 NRS: 133 677 (for the deaf, hearing or speech impaired) TIS: 131 450 (Translating and Interpreting Service) [email protected] casey.vic.gov.au facebook.com/CityofCasey @CityofCasey
@CityOfCasey
@cityofcaseycouncil
PO Box 1000 Narre Warren VIC 3805
Customer Service Centres Cranbourne Customer Service Centre Cranbourne Park Shopping Centre, Shop 156, South Gippsland Highway, Cranbourne
Narre Warren Bunjil Place, 2 Patrick Northeast Drive, Narre Warren City of Casey Contents
Welcome 03 Our people 90 Performance statement 121 Our history 04 Organisational structure 91 Sustainable capacity Council staff 92 indicators 123 vv Our values 05 Our vision and Council Plan Other staff matters 94 Financial performance indicators 128 2017-21 06 Governance, management City snapshot 08 and other information 97 Other information 132 Our Councillors 14 Governance 97 Certification of the Performance Statement 133 The year in review 17 Meetings of Council 98 VAGO Independent CITY OF CASEY Special Committees 99 Message from the Mayor 18 Auditor’s Report 134 Councillor allowances 99 Message from the CEO 20 Financial statements 136 Mayor allowance 99 Financial summary 23 Certification of the
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Major capital works highlights 27 Councillor expenses 100 financial statements 137 Transformation and innovation 33 Code of conduct 100 VAGO Independent Auditor’s Report 138 Environmental initiatives 35 Conflict of interest 101 Compr ehensive Income Community partnerships 37 Governance and management checklist 101 Statement 140 Community services 38 Audit and Risk Committee 104 Balance Sheet 141 Advocacy 40 Internal audit 104 Statement of Developing our neighbourhoods 42 External audit 104 Changes in Equity 142 Bunjil Place turns one 45 Risk management 105 Statement of Cash Flows 143 Community engagement 46 Statutory information 105 Statement of Capital Works 144 Awards for the City of Casey 48 Customer service Notes to the Financial Report 145 Major changes 49 commitments 2018-19 108 Moving forward 49 Development Our performance 51 Contributions Plan 112 Planning and accountability Grants to community groups framework 51 and organisations 2018-19 116 Council Plan 2017-21 52 Strategic Objective 1 53 Strategic Objective 2 56 Strategic Objective 3 62 Strategic Objective 4 66 Strategic Objective 5 70 Strategic Objective 6 76 Strategic Objective 7 80 Strategic Objective 8 84
Contact City of Casey Customer Service Centres
03 9705 5200 [email protected] Cranbourne Customer Service Centre Cranbourne Park Shopping NRS: 133 677 (for the deaf, casey.vic.gov.au hearing or speech impaired) Centre, Shop 156, South Gippsland facebook.com/CityOfCasey Highway, Cranbourne TIS: 131 450 (Translating and Interpreting Service) @CityOfCasey Narre Warren Bunjil Place, 2 Patrick Northeast Drive, PO Box 1000 @cityofcaseycouncil Narre Warren Narre Warren VIC 3805 Report of Operations
003
Welcome REPORT OF
Welcome to the City of Casey’s Annual Report OPERATIONS 2018-19. The Annual Report 2018-19 is the primary means of informing the community and important stakeholders about Council’s performance during the financial year, assessed against the Council Plan 2017-21 and the Budget 2018-19. The City of Casey is committed to transparent reporting and being accountable to the community. This annual report aims to provide a balanced review of the achievements and challenges of delivering services and infrastructure that our rapidly growing community requires. This annual report also fulfils Council’s responsibilities under the Local Government Act 1989 and other legislation and complies with the Local Government Performance Reporting Framework. Our history
004 005
The City of Casey proudly acknowledges the traditional owners, Our values Casey’s Aboriginal communities and
their rich culture, and pays respect to REPORT OF Our organisation’s values are to dream big, OPERATIONS CITY OF CASEY their Elders past, present and future. empower each other, and make our We acknowledge Aboriginal people community proud. These values reflect the as Australia’s first peoples and as the deeply held beliefs about what is important traditional owners and custodians of
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 to Council’s workforce and drives its behaviour. the land on which we work and live. These values reflect Council’s aspirations Council is proud to represent a municipality for how staff, contractors and volunteers with a significant Indigenous community. work together and serve the community. In fact, Casey is home to the largest Our workforce believes in being bold and Aboriginal and Torres Strait Islander innovative, collaborative and has an population in the south eastern 1,940 unerring focus on service to our community. metropolitan region of Melbourne, Aboriginal and Torres Strait Islander with approximately 1,940 Aboriginal people calling the City of Casey home and Torres Strait Islander people calling the City of Casey home.
As a municipality, the City of Casey was established in 1994 after most of the City of Berwick, much of the City of Cranbourne and a small part of the City of Knox were amalgamated. The name ‘Casey’ was given to the city in recognition of the area’s links with Lord Richard Casey. Our vision and Council Plan 2017-21 In early 2019, after a review of the Council These new strategic objectives reflect Council’s Plan, Council made the decision to refine these desire to better align its strategic direction and eight objectives into three new, better-defined plans and help the community and stakeholders 006 objectives; people driven, a place to prosper better understand what our priorities are for 007
and a high performing organisation. the years ahead. The Liveability in the context of the City of Casey is defined as the City of Casey’s extent to which Casey is safe To achieve this, we are The structure of the strategic objectives and strategies in the Council Plan 2017-21 from 1 July 2019 is as follows: REPORT OF
and inclusive, environmentally committed to creating a OPERATIONS
CITY OF CASEY vision is balanced with places to play collaborative community and where its growing community with a shared intention – to create is supported by infrastructure, to fulfil the life goals of every affordable housing, a strong individual within an innovative, ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Australia’s most local economy and a economically independent liveable city. connected transport network. and thriving municipality.
Strategic objective: Strategic objective: Strategic objective: The Council Plan 2017-21 sets out eight strategic objectives to help us People A place A high performing work towards creating Australia’s most liveable city. These objectives are: driven to prosper organisation 01 02 03 strategies: strategies: strategies: ›› An inclusive, safe and ›› The destination for ›› A leader in applying 01 02 03 04 05 06 07 08 connected community arts, culture, sport technology and innovation A leader in An inclusive, A Council The A city that A thriving A city An efficient and leisure that attracts ›› A council whose services ›› An efficient and applying safe and whose destination sustainably economy with an and visitors and brings technology connected services and for arts, plans and with local accessible effective, and facilities are driven effective customer communities together and community facilities are culture, manages jobs, and customer- by community needs focussed Council with innovation driven by sport and growth while investment well‑ focussed ›› A thriving economy with sufficient resources community leisure that protecting and new connected Council with ›› A city with an accessible needs attracts its diverse industries transport sufficient local jobs, investment to meet priorities and well-connected visitors and landscape network resources and new industries brings to meet transport network communities priorities ›› A city that sustainably together plans and manages growth while protecting its diverse landscape
Who we are
City snapshot Population and is expected to grow to 549,200 by 2041. The estimated population The City of Casey is the most populous Our location Melbourne of the City of Casey in 2019 is Local Government Authority (LGA) in Victoria.1 The City of Casey is 356,600 549,200 008 410 square kilometres in area 009 and located 35 kilometres 2019 2041 southeast of Melbourne’s central business district. City of Port Phillip Bay Casey The City of Casey is one of the fastest growing CITY OF CASEY Local Government Areas (LGA) CITY SNAPSHOT in Australia. Casey is also the second largest growing
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 LGA in Victoria. It enjoys well people making it the second largest growing LGA in established urban areas with It is estimated that between Victoria and the fourth largest growing in Australia.2 significant heritage value and June 2018 and June 2019, the municipality grew by a green growth front making Victoria Most of the city’s future growth (61% between Casey a fast changing, vibrant 13,700 2019 and 2041) will occur in Clyde and Clyde North.1 and diverse city to live in. 2019 2041
Our suburbs and wards 4th CLYDE NORTH The City of Casey’s suburbs include: + CLYDE
01 Beaconsfield (part) 16 Eumemmerring 61% Four Oaks Ward 2nd GROWTH 02 Botanic Ridge 17 Five Ways Councillors: 2 03 Berwick 18 Hallam 04 Blind Bight 19 Hampton Park River Gum Ward 05 Cannons Creek 20 Harkaway Councillors: 2 06 Clyde 21 Junction Village Age 07 Clyde North 22 Lynbrook Springfield Between Ward In 2018-2019 the number Councillors: 2 2019 2041 08 Cranbourne 23 Lyndhurst of babies born in Casey were 2019 and 2041, Mayfield Ward 09 Cranbourne North 24 Lysterfield South Councillors: 2 the population of Edrington Ward 5,321 10-14 year olds is Councillors: 2 x 10 Cranbourne East 25 Narre Warren 2041 expected to double, 2 11 Cranbourne South 26 Narre Warren North 75-79 years is x 12 Cranbourne West 27 Narre Warren South expected to triple, 3 13 Devon Meadows 28 Pearcedale The largest cohort in the City of Casey is estimated to be 80-84 year-olds is 14 Doveton 29 Tooradin Balla Balla Ward x4 Councillors: 1 people aged birth to four years old expected to quadruple 15 Endeavour Hills 30 Warneet 30,000 and people aged 85-plus 1 x3 2019 are expected to triple.
1. Forecast.id, 2019 2.2. ABS ABS Estimated Estimated Resident Resident Population, Population, 2018 2018 3.3. Profile Profile .id,.id, 20162016 4. ABS, 2016 Who we are
Education
54% 44% 20% 17 % 53% similar to do not have have have a of residents Victoria a tertiary vocational bachelor’s have completed 010 qualification training degree Year 12 or 011 or higher equivalent
Culture CITY OF CASEY CITY SNAPSHOT 1/2 the top 3 ancestries in the of City of Casey City of Casey are English, ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 35.8% residents have at Australian and Indian.3 least one parent of residents speak a language born overseas or other than English at home. were born overseas themselves from the top 3 more than 150 The City of Casey is one of the most spoken languages at different countries.4 most diverse LGAs in Australia. home other than English are Persian / Dari, Sinhalese and 44% Punjabi, among many others.3 of people born overseas arrived the top 3 5.4% between 2011 of residents who speak and 2016.3 countries of birth currently are Australia, India and Sri Lanka.4 another language, also have difficulty in speaking English.3
There are more than 23% 100 faiths represented the top 3 of residents have no in the City of Casey. are Christianity, Islam and Buddhism. religious affiliation.3
Aboriginal and Torres Strait Islander population The City of Casey is home to the Aboriginal and Torres Strait Islander population in the South-East Metro Region. The City of Casey has the 87% of 1,940 third largest Aboriginal and Aboriginal and Aboriginal and Torres Strait youth population Torres Strait Torres Strait Islander (aged under 25 years) in Greater Melbourne4 Islander people people call Casey home. after Wyndham and Whittlesea. aged over 15 years 38% 27% 17% are employed. are couple families are one parent are couples with children. families. without children.
1. Forecast.id, 2019 2. ABS Estimated Resident Population, 2018 3. Profile .id, 2016 4. ABS, 2016 Who we are
Employment the top 3 81,191 169,350 industries residents work There are Jobs in the City of Casey Employed residents5 012 in are: 013
92,800 68% In 2018, the Manufacturing Leave the municipality for work3 local economy generated 5.1 % decrease of CITY OF CASEY $8.8b INTRODUCTION 26,000 workers in CITY SNAPSHOT manufacturing Come into the in net wealth municipality for work3 (Gross Regional Product, or GRP) ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Construction making up Industry8 Health Care & 2.15% Social Assistance 0.4 % 22,240 slight Local businesses of Victoria’s increase 6 in the City of Casey6 GRP Retail6
Households There are an estimated There are an estimated 2019 114,300 118,000 Families Dwellings 44% are couple families with children 2019 2019
11 % It is expected there will be5 It is expected there will be5 are one parent families 183,300 191,200 Families Dwellings
2041 2041 15 % are lone person households City of Casey The fastest growing household type is expected to be couples without dependents 19 % >$2,500 South-Eastern per week 13 .1 % Metrotropolitan 2019 23% 26,423 >$600 region per week 22% 16.8% 85% >$2,500 >$600 2041 per week per week increase 48,883
1. Forecast.id, 2019 2. ABS Estimated Resident Population, 2018 3. Profile .id, 2016 4. ABS, 2016 014 Our 015 Councillors as at 30 June 2019 CITY OF CASEY OUR COUNCILLORS ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018
Cr Amanda Stapledon Cr Gary Rowe Cr Rosalie Crestani Cr Milla Gillic Cr Damien Rosario Mayor Deputy Mayor Portfolios: Portfolio: Portfolios: Portfolios: Smart Cities and Business Portfolios: Safer Communities. Inclusive Casey, Inclusive Casey, Transformation, Strategic and Aboriginal Engagement, Strategic and Aged and Disability, Statutory Planning, Regional Safer Communities, Statutory Planning, Arts and Culture. Economic Development; Active Casey. Environment and Heritage. Investment Attraction and International Engagement.
Mayfield Ward Mayfield Ward Four Oaks Ward Four Oaks Ward River Gum Ward
Cr Geoff Ablett Cr Timothy Jackson Cr Susan Serey Cr Wayne Smith BJ BP Cr Sam Aziz Cr Rex Flannery Deputy Mayor Portfolios: Portfolios: Portfolios: Portfolios: Portfolios: Aged & Disability, Portfolios: Safer Communities, Inclusive Casey, Smart Cities and Aboriginal Engagement, Active Casey, Smart Cities and Child, Youth and Family. Arts and Culture. Business Transformation, Child, Youth and Family, Environment and Heritage, Business Transformation, Strategic and Statutory Active Casey, Regional Economic Child, Youth and Family, Planning, Regional Environment and Heritage. Development; Strategic and Economic Development; Investment Attraction and Statutory Planning. Investment Attraction and International Engagement. International Engagement.
Balla Balla Ward Edrington Ward Edrington Ward River Gum Ward Springfield Ward Springfield Ward 016 017 The year in review CITY OF CASEY THE YEAR IN REVIEW ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Message from the Mayor 018 019 On behalf of all City of Casey Councillors, it is my privilege to present you with the Cr Amanda Stapledon 2018-19 Annual Report. Mayor I’m proud to share with you the progress, CITY OF CASEY planning, highlights and achievements
of Council over the past year as we have THE YEAR IN REVIEW worked towards achieving on our vision
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 to create Australia’s most liveable city.
The City of Casey is an exciting place to be. Never has there been a better time to live, work, visit, do business or simply enjoy our great city. Throughout 2018 -19 we have worked closely with the community to forecast and deliver projects and initiatives which enable Council to continue to meet the demands of our growing community. In September 2018, we welcomed This work aligns with our philosophy During the year Council progressed In October 2018, Bunjil Place State Election in November 2018. planning, investment and our new CEO, Glenn Patterson, to of deep community engagement, work building, upgrading and celebrated its first birthday with more More the than 3,000 residents governance to produce better the City of Casey. Glenn has brought ensuring that our decisions are improving infrastructure and than 4,500 people turning out to join signed Commit to Casey petitions outcomes for residents in the new enthusiasm and a wealth of informed by listening to our services in our established in the celebrations. Since opening or contacted their local MP calling Southern Metropolitan Region experience to the City of Casey community and understanding suburbs and growing communities. 12 months ago, Bunjil Place has on them to fix our roads and – a great result for Casey! staff, with a plan to build the what is important to you. welcomed more than 1.3 million extend Cranbourne Rail. organisation’s capabilities, From sports fields to new and After a busy and successful visitors through its doors to enjoy cementing Council as a leader The Community Taskforce was upgraded roads, community spaces Council harnessed your people year for Council, it is important to and projects exploring innovative a variety of arts, cultural and in the region and sector. re-established early in 2019 power to make the case for these recognise that we would not be able ways to provide better access to entertainment experiences. to monitor the way in which much-needed projects and in to deliver such significant benefits The introduction of a new CEO was technology, we are committed to the City of Casey’s Vision In February 2019, the City of Casey doing so it became one of the for the Casey community without timely for Council as we embarked improving the livelihood of our and Melbourne Football Club (MFC) most successful campaigns in the strategic and hardworking on a review of the Council Plan and Council Plan are actioned. large, diverse community. marked the 10th anniversary of Victorian history, securing more City of Casey staff. On behalf of 2017-2021 and subsequent Representing a ‘mini Casey’, We have also been looking ahead, our 30-year partnership with than $1b in election commitments all Councillors, I’d like to thank development of the Council Action the taskforce provided critical so that we can meet the needs of a celebration at Bunjil Place and funding. you for your insights, expertise, Plan 2019 - 20. While these are input into projects, to ensure residents now and into the future. followed by a free family fun night. collaboration and dedication annual projects for Council, that Council decisions reflect Approaching the federal election, Through its planning, Council is This partnership promotes and to improving the lives of last year saw us approach them the needs of the community. Council ran another successful committed to responding to the aims engages the community in sport, Casey residents. with fresh ideas and perspective. advocacy campaign which secured More widely, Council provided of Plan Melbourne where everyone creates talent pathways and our city almost $200m in major There lies a bright future Through a robust community opportunities for residents has convenient access to goods provides unique opportunities investments from the newly elected ahead in the City of Casey engagement program, we have to have their say, from the and services within 20 minutes for residents. Australian Government, including reshaped the Council Plan to better Council Action Plan 2019 - 20 of their home, by foot, bicycle and I look forward to sharing Another key focus of this Council the implementation of a define the strategic objectives and to greener spaces, traffic or public transport. in it with you all. has been to advocate fiercely to South East Councils City Deal. improve alignment with related management, urban design, This year we also joined with State and Federal Governments strategic plans. This clarity enables 2019 -20 Budget to Maternal and residents to celebrate milestones The City Deal will see all seven on behalf of residents for our city. Council to better deliver on the priority Child Health Services, residents of major projects which have councils in the region work with Cr Amanda Stapledon projects which matter most to the helped to shape more than realised significant benefits This year the Commit to Casey our state and federal counterparts Mayor, community, through the Action Plan. 75 projects. for our community. campaign continued through to the to streamline our work to align City of Casey About the Message from City of Casey the CEO Councillors are elected by residents to govern the 020 city and work together to set 021 It is a great privilege to join the City of Casey Council’s strategic direction and lead the organisation to achieve its vision and to make decisions Glenn Patterson to become ‘Australia’s most liveable city’. Chief Executive Officer on behalf of the whole municipality. In making I’m eager to build on Casey’s reputation as a these decisions, Councillors
CITY OF CASEY leader and innovator in local government and consider the views of the ensure the organisation can meet the needs community, and work closely of a community growing to more than THE YEAR IN REVIEW with the Chief Executive half a million in the next 20 years.
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Officer and Council officers.
In our pursuit for excellence, the exceptional quality of our work was recognised through several awards this year: ›› Selandra Community Hub won the Award for Excellence for Community Facility of the Year at the 2019 Parks and Leisure Australia Awards of Excellence. ›› At the Municipal Association of Victoria’s annual Technology Conference Awards for Excellence, we won Smart City Achievement of the Year for our Smart Devices The year was marked with and improve delivery As our city grows, delivering vital The increasingly tight financial lasting difference to the community for Landfill Management project. significant occasions, including a of our capital works program. infrastructure as part of our annual environment necessitates us to they serve. I’d also like to thank the visit from the Governor of Victoria explore how we can effectively Mayor and Councillors for their ›› At the Local Government Secondly, we will build a capital works program is essential who visited Casey in February support throughout the year. Professionals’ Awards for more capable City of Casey and this year, we proudly invested deliver services and we’re doing this to commemorate the 10-year Excellence, the ‘Strong Culture; organisation. Reimagining our more than $122m in new by optimising the use of technology I look forward to working with anniversary of the Black Saturday Good Health Holiday Program’ role and pursuing innovation in infrastructure as well as facility and digital solutions. In October the Council, employees and the bushfires, as well as community was a winner in the Indigenous our service delivery and having renewals. Highlights include the we launched a new service-driven Casey community in 2019 -2020 celebrations such as the Community Partnership Initiative a clear and consolidated whole Marriott Waters Family and website that expands the as we continue to transform 150th anniversary of the category. The school holiday of business improvement program, Community Centre Redevelopment, opportunities for residents to our city for the future. Shire of Berwick and the program aims to connect and are internal priorities for the business. Chalcot Lodge Family and transact and communicate first birthday of Bunjil Place. support young Aboriginal people with us online. Thirdly, the City wants to be part Community Centre, Stage 2 of in the Casey community. With enormous growth challenges, Glenn Patterson of something bigger. As the largest the Casey Stadium redevelopment, In the past twelve months, a key focus for us moving forward is Chief Executive Officer ›› Casey also achieved international Victorian council, we have an Autumn Place Community Hub we have celebrated many to prioritise community needs and City of Casey recognition and was awarded the obligation to lead and to seize and Livingston Family and achievements and I’m excited how we can build and develop our Customer Service Project of the opportunities in our region and Community Centre. to seize new opportunities, evolve collective capability to effectively Year – Service Transformation by sector. We are pursuing regional and transform to achieve even more. deliver this in a resourceful way. Casey once again performed the Customer Service Institute collaborative procurement, strongly in the annual with Council We are striving to be consistently of America for our ‘One Place, Firstly, the Council wants to create strengthening our advocacy efforts outperforming the state-wide recognised as a progressive, One Team’ project which saw a a great city. To do tha t we need and undertaking more regional strong, exemplar organisation program delivered to more than 200 averages in all core areas in smarter planning, delivery and planning and investment – ultimately with employees living the values, frontline staff to provide a seamless the 2019 results. Casey’s overall activation of our communities. delivering more for our communities. performing to the highest standards visitor experience at Bunjil Place. We will increase our action on Our Commit to Casey and performance score for 2019 of 63 was an improvement on the 2018 and creating outstanding ›› Bunjil Place was awarded the facilitating investment, planning Federal Election advocacy customer value. International Architecture Award for strategic development of campaigns are a shining example result and Council again received (Community Centres) 2019 adding Council land holdings, ensure full of our work to secure more its best score for Customer Service, I’d like to recognise the goodwill and to the scores of accolades received implementation of the Planning investment in our region from both with both measures being above professionalism of our employees since opening in late 2017. Services service review and extend sides of politics than ever before. the state averages. who consistently make a positive, Financial summary
Operating position Surplus $000 Council achieved a surplus 022 of $277.4 million in 2018-19. 023 This surplus is higher than the 300,000 prior year surplus of $239.1 million, primarily due to higher levels of 250,000 contributed assets from new estates transferring to Council due to recent 200,000
CITY OF CASEY surges in the level of development activity across Casey. 150,000 THE YEAR IN REVIEW The 2018-19 surplus is due to 100,000
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 a high level of contributed assets from new estates and subdivision 50,000 ($189.7 million), developer Where your rates went in 2018-19 contributions from Development 0 Contribution Plans that are used For every $100 of rates and charges revenue that it receives, Council delivers the following services: to fund future approved projects ($53.3 million), capital grants for some projects ($19.5 million) and supplementary rates in line with development activity. The operating surplus underpins the continued delivery of services and necessary community infrastructure.
Community facilities and participation Building and planning $11.70 Liquidity $5.19 Liquidity % Short-term cash and other current financial assets at 30 June 2019 Arts 500 $2.29 Child, youth and family of $358.8 million increased from $14.35 $353.7 million over the year and 450 400 Aged and disability was affected by the profile of the $7.28 capital works program. This led to 350 a slight improvement in the working 300 Drainage and stormwater capital ratio (current assets as a $2.00 250 percentage of current liabilities) with Economic development 428 per cent providing a satisfactory 200 $1.39 150 Environment financial position above the target Waste management and conversation band of 120 per cent to 100 $17.04 $1.47 200 per cent. This reflects Council’s 50 management of financial reserves associated with Developer 0% Health and safety Contributions and Statutory $5.02 requirements ($227 million), approved but incomplete capital Parks and open space works ($60.2 million), grants $6.64 received in advance ($9.8 million), Sports and leisure $8.26 cash-backed liabilities such as trusts and deposits ($32 million), creditors Roads and footpaths and payables ($29 million), and $17.39 employee entitlements ($26 million). Financial summary Obligations Borrowing ratio % Stability and Rates concentration % Council’s debt ratio is measured efficiency 024 by comparing interest bearing 025 loans and borrowings to rate 35 Council revenues include rates, user 80 fees, fines, grants and contributions. revenue. At the end of the 2018-19, 30 70 this ratio was 26.5 per cent, which Despite this, Council’s rates concentration, which compares 60 was within the target band of up to 25 revenue from rates and waste 60 per cent, and below Council’s 50 20 charges to total revenue, was CITY OF CASEY preferred maximum of 40 per cent. Council will progressively repay all 58 per cent for the 2018-19 40 15 year, which has increased from THE YEAR IN REVIEW existing loans over the following 30 55 per cent in 2017-18 and affected long-term financial plan period. 10 ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 by the levels of contributed assets 20 5 received. Rates concentration is within the expected target band 10 0% of between 40-65 per cent. Council 0% focused on broadening its revenue base in recent budgets. Average residential rates and charges per residential assessment of $1,742.11 in 2018-19 compare favourably to similar councils in the outer metropolitan area.
Revenue level $000
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500,000
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0 Major capital works highlights
Autumn Place Community Hub
026 Doveton welcomed a new and This project is one of the priorities improved integrated family and outlined in the Autumn Place community facility when the Masterplan which was developed Autumn Place Community Hub in consultation with the community. 027 was officially opened in May 2019. A children’s story book, entitled The Fantastic World of Autumn The $5.27 million project included
CITY OF CASEY Place was written about the the revitalisation and expansion community hub following of the former kindergarten and consultation with local children. Maternal and Child Health centre Characters from the book can
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 at Autumn Place in the heart be found in the upgraded park
of Doveton and delivered a new THE YEAR IN REVIEW in the precinct. park and playground next door. This project was funded by a Autumn Place Community Hub State Government Growing Suburbs is now home to a redeveloped Fund grant ($3.6 million) and the kindergarten with two rooms and City of Casey ($1.6 million). outdoor play spaces, two Maternal and Child Health consulting rooms and a new large, multipurpose community room with adjoining kitchen and courtyard.
Casey Stadium stage 2 complete In June 2019, the City of Casey These features complement Stage 1 celebrated the completion of of the redevelopment which opened the second and final stage of in 2017. the major redevelopment of Now the project is complete, Casey Stadium, delivering Casey Stadium is a premier, a much-needed boost for year‑round venue for indoor sport indoor sports in the city. and recreation that will create new Features of the $7.3 million opportunities for the community. Stage 2 project include: The project was funded by the ›› New and upgraded multipurpose City of Casey ($5.815 million), courts for basketball, netball, Victorian Government ($650,000), badminton and volleyball, YMCA and Cricket Victoria. including a mini-show court ›› 1,300 sqm gymnastics hall to cater for recreation, competition and all abilities ›› Five (dual use) cricket / soccer courts and six cricket training lanes ›› Refurbished café and lounge space ›› Upgraded bathrooms as well as male, female and accessible change rooms. Major capital works highlights Casey Fields Regional Community Soccer Precinct Chalcot Lodge Family and Community Centre
Council celebrated a massive ›› A regional pavilion with a The Chalcot Lodge Family and Originally built in 1979, the recent score in February 2019 when community room, unisex player Community Centre’s new look upgrades have given the community works began on much anticipated and referee change rooms, public was unveiled in June 2019. centre a new lease on life, providing new soccer facilities at toilets, storerooms, kitchen greater access to community 028 A $782,000 makeover was revealed 029 Casey Fields. and canteen programs and providing a place which included the renewal of the for residents to meet, participate, The $18 million project makes it ›› Paths, landscaping and public existing Maternal and Child Health socialise and connect. possible for more people to play art entrance area to an open plan, multipurpose soccer and creates opportunities to community room with a new kitchen, This project was funded by the ›› Approximately 200 additional bring professional sport to the city. amenities and storage area. State Government through the CITY OF CASEY car parks. Growing Suburbs Fund ($375,000) New infrastructure will Other upgrades included a new
Once completed, these new facilities and the City of Casey ($407,000). THE YEAR IN REVIEW accommodate administration, community outdoor play area, will help to meet the demand for training and match days and help renewal of the existing internal ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 soccer facilities in the city. deliver social, economic and kindergarten space, upgrades environmental benefits. This project is jointly funded by to existing fittings, furnishings and This exciting project will deliver: the State Government through equipment, a refresh of the facade the Growth Areas Infrastructure and surrounding front landscape, ›› Four soccer pitches, including Contribution Fund ($5 million) with new signage also on the way. three synthetic and one natural turf and the City of Casey ($13 million). ›› Floodlighting, fencing, coaches’ boxes and goals.
Endeavour Hills Community Precinct Livingston Family and Community Centre Works began on Stage 2 of the Late in 2018, the community were The rapidly growing Cranbourne The building is an environmentally major project to improve and invited to help Council select a new East community welcomed the sustainable development and enhance the Endeavour Hills name for the precinct through an opening of the much-needed, includes a range of unique design Community Precinct in online voting poll with the final new Livingston Family and features including a state-of-the-art February 2019. name to be announced in the Community Centre during rammed earth wall which regulates new financial year. August 2018. temperature and is designed to The $3.36 million project will create02 a sense of interest on arrival deliver a new and improved regional These works will continue the The $5.71 million integrated for visitors and encourage skate park, playground, terraced transformation of the town centre community facility features three interaction with the facility. landscaping, lawn area for events, following completion of Stage 1 kindergarten rooms, two Maternal and installation of gymnastics and in 2016 and are expected to be and Child Health consulting rooms, This project was jointly funded by parkour equipment. completed in 2020. and intergenerational community the City of Casey ($4.11 million) and spaces for hire, including a meeting the State Government through the The skate park will cater for This project is funded by the room and large, flexible community Department of Education and beginners through to experienced City of Casey ($1.68 million) and room with outdoor yard, barbeque Training’s Children’s Facilities skaters and scooter riders, a grant from the State Government and a community kitchen. Capital Program ($1.6 million). extending over 865 sqm of through the Growing Suburbs Fund skate‑able terrain, including a ($1.68 million). street course and various bowls. 030 031
Major capital works highlights
Marriott Waters Family
CITY OF CASEY and Community Centre Strathaird Children’s Centre redevelopment THE YEAR IN REVIEW Strathaird Family and Community Lyndhurst residents now have ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Centre celebrated the completion greater access to playgroups, of its $2.8 million redevelopment community activities, social project in March 2019. groups and cultural programs at the Marriott Waters Family and The project delivered additional Community Centre thanks to a community facilities and $1.18 million redevelopment. much needed upgrades for the Narre Warren South community, In June 2019, the centre was enabling the centre to welcome officially reopened with the 20 extra students this year following upgrades: and provide opportunities for ›› An additional 150 sqm increased intake in the future. multi‑purpose community room It also provides enhanced space ›› Community kitchen for community groups to use for Other capital works for 2018-19 recreational and support programs, ›› Large indoor / outdoor making it a versatile space for the storage space community to grow into. The ›› Family changeroom redevelopments included: Major capital projects Total cost ›› Secure outdoor courtyard. ››02An additional consulting room for Planning, design and construction of a missing link of Glasscocks Road, Hampton Park $10.6 million Maternal and Child Health services The project was funded by the State Government through the Creation of skate park and installation of exercise stations at Banjo Paterson Reserve, $317,600 ›› An additional four-year-old Growing Suburbs Fund ($590,000) Lynbrook kindergarten room alongside Council’s contribution Family and Community Centre in Kilora Estate, Clyde North $8.58 million ›› An outdoor play area ($590,000). ›› Upgrades to the existing large Family and Community Centre in Ramlegh Springs Estate, Clyde North $6.02 million multi-purpose community room Renewal, refurbishment and upgrade of pavilion for softball and baseball $2.51 million with modern audio-visual at Sweeney Reserve, Berwick technology, a kitchen, courtyard and an extra community Hunt Club District AFL / Cricket Oval $4.81 million meeting room. This project was funded by the State Government through the Growing Suburbs Fund ($1.4 million) and the City of Casey ($1.4 million). Transformation and innovation
Our transformation program Understanding our Smart parking Council’s business transformation customer’s experience Council installed the final 032 program continued through Our customers choose to connect batch of parking sensors in the 033 its foundational stages during with us through various channels Bunjil Place precinct following 2018-19, identifying the areas it about a range of requests, the completion of its new car park can bring benefits with a strong services and information. in late 2018. community focus and researching Smart Parking sensors provide real programs and projects that will Each interaction with our community time information on parking through CITY OF CASEY enable progress in our customer is valued; whether it be a quick a cloud-based service, collected experience, processes and question for our customer service by sensors located in the ground. THE YEAR IN REVIEW technologies. team, organising a service to be delivered, applying for a permit The sensors send data to smart ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 The success of any large program or a more complex enquiry which phone apps and traffic signs to relies on solid planning, ensuring requires time to reach a resolution. help guide visitors to an available that the right project is undertaken Council’s customer experience is parking space. at the right time and for the the feeling that forms when our A total of 895 sensors have now appropriate cost. To ensure this, the customers interact with Council in been installed across the Bunjil Place City of Casey has strengthened its any way, about anything. It’s the sum precinct car parks helping our capabilities and carefully considered of all experiences, both good and visitors find a car park its program selection processes. bad, that a customer has with any more efficiently. It has also taken a lead among of our 66 services. Victorian councils, sharing Visitors can identify available parking knowledge and learning from During 2018-19, extensive customer spaces at just the touch of a button the experiences of others who research was undertaken to better with Bunjil Place, Casey ARC and have previously undertaken understand the current experience part of Fountain Gate’s parking all transformational programs. for customers and to inform what integrated within the Smart Parking needs to be achieved to deliver App. The Smart Parking App also Over the next few years, the delivery improved experiences. This provides information on the time of our transformational programs research will be used to guide restrictions associated with the such as ‘Customer Centric Casey’ the development of a Customer available space to help users find and the ‘Intelligent Workplace’ will Experience Strategy in 2019-20, a space to best suit their visit. continue, leading to an enhanced which has a goal of improving customer experience, faster, easier services so that customers More than 85 additional car parks interactions with Council and experience with Council is were made available within the new anytime, anywhere access to more positive, more often. car park, bringing the total capacity services and information that of this space to 259, incorporating are important to our community 181 parks with a two / three-hour and residents. limit and 58 all day car parks.
The INNovation Crowd The INNovation Crowd is The INN Crowd, as they are known, As part this program, Council a new initiative designed aim to drive the City of Casey and hosted an INNovation Summit in April 2019. This full-day event to comprehensively support Cardinia Shire’s entrepreneurial culture and grow the region’s brought people together to have local startup businesses in exciting conversations around reputation as the startup capital the Casey Cardinia Region. community needs, entrepreneurship The INNovation Crowd was of Melbourne’s south east. launched in August 2018 The program was launched and economic development. It is a collaborative program after Council recognised in August 2018 after Council Alongside the INNovation Summit, providing real support to local the great economic recognised the great economic the inaugural TEDxCasey event value of keeping local startup entrepreneurs at all stages of their value of keeping local startup was held at Bunjil Place in April talent in the region and the business development, from bright talent in the region and the 2019. Both accomplished and need to better support them. ideas to market-ready businesses youth speakers took to the stage need to better support them. set to tackle some of the to share their tales of achievement world’s biggest challenges. on a local, national or global scale. 034 Environmental 035 initiatives
CITY OF CASEY Bayview Park Electric hard waste trucks (1,001 Steps Project) Transitioning away from landfill THE YEAR IN REVIEW With the appointment of a Council has transformed the As the city’s waste grows, landfill ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 new waste collection contractor former Narre Warren landfill capacity decreases and costs for in July 2018, the City of Casey site into a beautiful fitness and landfill continue to rise, Council became the first Council in walking track which provides stepped up its focus this year Australia to have a full fleet sweeping views across the on finding a cleaner and greener of carbon-neutral, electronic City of Casey, as well as solution to manage our waste compactor trucks collecting hard Western Port and Port Phillip Bay. in the future. waste. The trucks are powered The city’s newest open space Council currently disposes of solely by battery power and attraction was completed in all household garbage at the have a charge of up to five hours June 2019 and is designed to be Suez Landfill in Hampton Park, before needing to be recharged. suitable for most fitness levels and however capacity at this landfill The new electric vehicles used by abilities. The project includes an is expected to run out in the the contractor will reduce the carbon exercise trail with steps, seating, next 10 years. footprint in delivering the hard waste trees and carparking facilities. This year, the City of Casey service. The contractor recycles This $800,000 investment is the partnered with other south-east around 24 per cent of the hard first stage of the Bayview Park councils to explore alternatives to waste collected and are working transformation. Council is landfill, with the Metropolitan Waste on processes to turn most of the developing a master plan for the and Resource Recovery Group remaining material into fuel site to guide further development leading a process to explore alternatives, meaning in the future in the park and will be seeking Advanced Waste Processing only five per cent of hard waste community feedback on proposed solutions for the region. will go to landfill. enhancements in the new Council is open to exploring a With residents booking over financial year. range of potential alternatives and 63,000 hard waste collections will look to other parts of the world in 2018-19, the move away from that have had a long history with landfill for hard waste supports advanced waste and resource Council’s commitment to recovery technologies. sustainability and better 1,001 Steps Project includes outcomes for our environment. an exercise trail with steps, Advanced Waste Processing seating, trees and offers opportunities to deliver carparking facilities. environmental and social benefits to the region and provide a smarter solution that will do more with the valuable resources that are being put in landfill. Council is in the early stages of transitioning to a cleaner alternative, with a long-term solution of Advanced Waste Processing at a new facility expected around 2025-26. Community partnerships 036 037 Celebrating a decade with the Dees The City of Casey and Other highlights of the Melbourne Football Club (MFC) partnership include: marked the 10th anniversary ›› Elite sport on our doorstep, CITY OF CASEY of their partnership with a with AFL Women’s and JLT Series celebration at Bunjil Place games held at Casey Fields THE YEAR IN REVIEW on 13 February 2019. each year
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Council and MFC proudly embarked ›› The Community Camp held each on a 30-year partnership in 2009 year, where players spend a day and since then have been working visiting local schools to deliver together to promote and engage the a health, wellbeing and community in sport, create talent leadership program pathways and provide unique opportunities for residents. ›› Free events for the community throughout the year, including a For the past 10 years, the Junior AFL Women’s Clinic, the partnership has been pivotal in Summer Family Fun event and engaging our diverse and rapidly open training sessions growing community in sport and physical activity, either as spectators ›› Free footy tickets each year to or participants, from Casey Fields the annual Casey Round and to the Melbourne Cricket Ground. Welcome Game One of the major milestones for ›› MFC provides support to the partnership was the significant local programs, including redevelopment of the Men of Doveton Victorian Football League (VFL) ›› MFC’s involvement in the pavilion at Casey Fields in 2010, City of Casey’s citizenship funded by Council, MFC, ceremonies. Australian Football League (AFL) and the State Government. The City of Casey looks The $2.1 million project delivered forward to continuing this an AFL-standard gym, physiotherapy successful partnership. area, warm-up room, change rooms and recovery space, including a state-of-the-art refrigerated spa.
For the past 10 years, the partnership has been pivotal in engaging our diverse and rapidly growing community in sport and physical activity. Community services Maternal and Child Health service review Cranbourne Library The City of Casey delivers a One of seven libraries operated range of services to support by Casey Cardinia Libraries, 038 children and families in our an important facility in the 039 Community community and Council’s Cranbourne community, Maternal and Child Health underwent refurbishment works (MCH) Service is a cornerstone to further cater for the rapidly services of our services to families. growing community. The Victorian MCH Service is In 2018, the City of Casey was CITY OF CASEY jointly funded by the Victorian State successful in its application to the Child Safe Strategy Victorian Government for funding Government and Local Government. THE YEAR IN REVIEW The City of Casey is committed Council revised its Child Safe The universal MCH Service is through the Living Libraries
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 to creating and maintaining Policy earlier in 2019 and placed it available for individual consultations Infrastructure Program. a child safe organisation on public exhibition for four weeks for all families with children from The $85,000 redevelopment where protecting children and to allow residents to read the Policy birth to six years. included a refurbished entrance to improve accessibility and create a preventing and responding to and provide feedback through an The service delivers first-time space for people to connect and child abuse is embedded in the online survey. Council also consulted parents’ groups, other parenting unwind with access to free wi-fi as everyday thinking and practice with community groups and service groups and breastfeeding support. well as new service and tech-desks. of all Councillors, employees, providers at network meetings and The enhanced MCH Service contractors and volunteers. events. The community told us the provides supports for children The project was vital to ensure that As one of the largest providers three aspects of child safety that and families who are experiencing this important community space of services to children aged are the most important to them are: additional challenges. could continue to offer the support birth to 18 years, Council and services required by the local ›› Strong relationships with the Council is committed to ensuring has a significant role to community. The redevelopment saw police, child protection and the that the MCH Service is relevant play in keeping the children the refurbishment of the entrance Commission for Children and and useful to families. As part of of the City of Casey safe. foyer to improve its accessibility Young People this, Council resolved to undertake a through the removal of restrictive Council’s Child Safe Policy was detailed review of the MCH Service ›› Empower the voices of security gates and deliver a new first developed and adopted to identify any opportunities children to speak about safety service desk space and tech-desk. in 2016 in response to the for improvement. Victorian Betrayal of Trust Inquiry ›› Have a clear statement of The Cranbourne Library is also home which resulted in both civil commitment to Child Safety. To do this, we asked parents to one of four Arts Spaces in the and criminal law reform. who have used the service about City of Casey, proudly curated by In June 2019, Council endorsed what has worked and what we can Council. Libraries are a place where The Victorian Government its revised Child Safe Policy. improve. More than 700 community people can gather safely, share since mandated seven Child Ongoing work to implement the members submitted feedback and stories and learn at their own pace. Safe Standards for organisations Victorian Child Safe Standards initial indications from the survey The City of Casey is committed that provide services and facilities and Reportable Conduct Scheme, data highlight preferences and to continuing to invest in the to children and young people promote the safety of children priorities related to how construction and refurbishment up to the age of 18 years. and provide leadership within the appointments are scheduled and of libraries in our community. The Standards came into effect in City of Casey and in the region will the value residents place on seeing August 2016 and cover key areas build upon this cornerstone Policy, the same nurse at every session. of policy and practice designed to as City of Casey continues to safeguard children when in our be an aspirational and not Benefits to the community resulting from this consultation will be to care. These standards are now just compliant, leading Council’s Child Safe Policy inform future service provision under the jurisdiction of the child safe organisation. was first developed and In 2018, the City of Casey and planning. Victorian Commission for Children adopted in 2016 in response to was successful in its and Young People (CCYP). the Victorian Betrayal of Trust application to the Victorian Inquiry which resulted in both Government for funding civil and criminal law reform. through the Living Libraries Infrastructure Program. Commit to Casey Roads ›› Monash Freeway Stage 2 which ›› Cranbourne South In the lead up to the November includes O’Shea Road duplication Primary School 2018 Victorian State Election and and Beaconsfield interchange the May 2019 Federal Election, ›› Hampton Park the City of Casey undertook an ›› Duplicating Healesville-Koo Wee Secondary College advocacy campaign to secure Rup Road in Pakenham ›› Clyde Primary School investment in road and rail ›› Widening Lathams Road, Seaford across the municipality. Police and emergency services ›› Widening Pound Road West / ›› Upgrade to Cranbourne SES In partnership with the community, Remington Drive, Council identified priority road ›› New Clyde SES unit Dandenong South 040 projects, representing some of 041 ›› New 24-hour Clyde North Victoria’s worst bottlenecks, that ›› Duplicating Hallam North Road, Police Station Advocacy urgently needed to be fixed. In the Endeavour Hills lead up the Victorian State election ›› New 24-hour Narre Warren ›› Upgrades on Golf Links Road more than 3,000 residents signed Police Station from Peninsula Link to Commit to Casey petitions and CITY OF CASEY Frankston‑Flinders Road Health or emailed their local MP calling City Deal confirmed ›› Clyde North Ambulance Station on them to fix our roads and ›› Two intersections upgrades THE YEAR IN REVIEW extend Cranbourne Rail. Thompsons Road, Cranbourne Through a successful advocacy A South East City Deal will see seven ›› Children’s Emergency Department ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 program, Council was able to secure councils in the region work with our Council harnessed the community’s ›› Duplication of the Narre Warren – at Casey Hospital commitments from both sides of state and federal counterparts to people power to make the case Cranbourne Road, from ›› Repurposed Cranbourne government for major investment streamline our work to align planning, for these much-needed projects Thompsons Road to Community Hospital in the City of Casey prior to the investment and governance and framed them in the context South Gippsland Highway federal election. The outcome of necessary to accelerate growth and ›› New Neighbourhood Houses of population growth, jobs, ›› Duplication of 5.2 kilometres the election means that the job creation, stimulate urban renewal in Lynbrook and Selandra environment, economic of Hall Road Coalition Government’s pledge of and drive economic reforms across development, sports, health, Sport a South East Councils City Deal the region, a fantastic outcome for and education. Duplication of Narre Warren ›› Casey Fields women facilities will now be implemented. the City of Casey. North Road at Fox Road and In doing so, Commit to Casey Belgrave Hallam Road ›› Casey Comets female quickly grew into one of the most friendly pavilion successful campaigns in Victorian Hallam Road upgrade between history and our community is Ormond Road and ›› Upgrade Marriott Waters Reserve reaping the benefits of numerous South Gippsland Highway. – Lyndhurst FNC funding commitments. A summary Education ›› Cranbourne Racing Club Through a successful advocacy of the commitments made the ›› 50 / 50 School Crossing Training Complex program, Council was able to re-elected Andrews’ Government Partnership secure commitments from both include: Environment sides of government for major ›› Universal 15 hours of ›› The revitalisation of Cranbourne Public transport investment in the City of Casey three‑year‑old kinder Botanic Gardens prior to the federal election. ›› Seven level crossing removals ›› Seven new schools in the ›› Development of Robert Booth ›› Clyde Road, Berwick City of Casey opening in the Reserve ›› Hallam South Road, Hallam next four years ›› Hallam Recreation Reserve Hall ›› South Gippsland Highway, ›› Endeavour Hills Special School ›› Banjo Patterson Park Lighting Dandenong ›› Botanic Ridge Primary School ›› Establish Clyde Regional Park ›› Webster Street, Dandenong ›› Casey Fields (Five Ways) ›› Upgrade Narre Warren South ›› Greens Road, Dandenong South Primary School Scout Hall ›› Evans Road, Lyndhurst ›› Clyde North East Primary School ›› Camms Road, Cranbourne ›› Cranbourne West Secondary and Special School ›› 10-minute services on the Cranbourne line ›› Clyde North Primary School ›› Duplication of the Cranbourne ›› Clyde North Secondary School Rail line from Dandenong to ›› $47.6 million in upgrades and Cranbourne, with planning expansions to current schools: for extension ›› Cranbourne Secondary College ›› 1,500 car parks for the Cranbourne and Pakenham lines. ›› St Peter’s College Hampton Park Central Development Plan Hampton Park Central is set to transform into a vibrant retail, commercial and community destination after Council adopted a plan to reinvigorate the precinct in June 2019. The Hampton Park Central Development Plan outlines a vision to create a safe, connected and lively town centre that will enhance the friendly and growing community. The Development Plan was adopted after extensive community engagement, research and draft 042 043 preparation. This ensured the document was well thought out and incorporated the vision of residents and businesses for the town centre. Developing our The Development Plan provides a clear framework for both private landowners and new developers to guide
CITY OF CASEY all future development within Hampton Park Central. neighbourhoods It aims to streamline and better aid planning decisions to make redevelopment in the area more attractive. THE YEAR IN REVIEW
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Streetscape upgrades Key features of the Development Plan include: Shopping strips in Webb Street in Narre Warren, ›› Provision for a mix of retail, commercial and Tooradin Village and Camms Road in Cranbourne community activities that encourage day benefitted from upgrades this year, designed and night activities to enhance safety, visual amenity, access, ›› New future street network with a realigned main wayfinding and usability. street and a grid of north-south streets, creating Webb Street, Narre Warren a safe, accessible and walkable town centre Moving through this busy street is now easier with ›› New design guidelines to improve the look and feel upgraded footpaths and pedestrian crossings, median of new streets and buildings strip works and significant lighting improvements. ›› New environment and landscape guidelines to help Business owners have also reported that customers are maximise green space and celebrate Hampton Park spending more time in the popular local hub since the Central’s natural assets and connections through installation of new toilet facilities, seating and tables to River Gum Creek. and garden plantings. These guidelines complement the vision and works The City of Casey completed these works with funding proposed to renew and develop Council’s local from the Victorian Government and Council. community facilities, as part of the Draft Hampton Camms Road, Cranbourne Park Central Community Precinct Master Plan. Improvements at this neighbourhood strip include a new The Draft Master Plan is expected to be finalised widened footpath and car parking, improved pathway by the end of 2019 after receiving public feedback. to the bus stop, additional lighting, seating and bins. Council’s plans for Hampton Park Central respond Camms Road residents are now reconsidering to Plan Melbourne’s aim to create a city of 20-minute ducking down to their ‘local’ when doing their shopping. neighbourhoods. That is, where people have The City of Casey completed these works with funding convenient access to goods and services within from the Victorian Government. 20 minutes of their home, by foot, bicycle or public transport. Tooradin Village Tooradin’s main shopping precinct, which runs along the South Gippsland Highway, is now easier and safer to access. New footpaths have been installed on both sides of the highway as well as upgrades to the car parking and service road. An upgraded, raised crossing outside the local childcare centre has helped to slow traffic. The streetscape has new trees, seating, signage and rubbish bins, making this area more user friendly and attractive to walk or drive along. This project was funded and delivered by the City of Casey. Bunjil Place turns one 044 045 Bunjil Place celebrated its first birthday on Sunday 28 October 2018 with a fun-filled party for all to enjoy. Thousands of people from across the City of Casey flocked to Bunjil Place to join in the celebrations, making the most of the free shows on stage, music performances and roving buskers throughout the day, fabulous food trucks and of course, free birthday cupcakes! CITY OF CASEY
The anniversary event was the perfect opportunity to reflect on how Bunjil Place has made its mark as THE YEAR IN REVIEW the go to destination for arts, culture and entertainment in Melbourne’s south east. ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Heading into its second year of operations, the focus for Bunjil Place in 2018-19 was to continue bringing to life the precinct vision ‘To create and inviting central heart for the community that celebrates participation, belonging and civic pride’. This involved bolstering its reputation and strengthening the awareness of the precinct in and around Casey to generate first-time and repeat visitation and enhance customer experience through city-style experiences in the suburbs. By incorporating a diverse, high-quality, unique, whole-of-precinct program of events, Bunjil Place successfully contributed to the growth of arts and culture in the region and provided entertainment opportunities that were previously unavailable to residents.
Some highlights from 2018-19 included:
›› Welcoming more than 1.5 million unique visitors Jimeoin and the Umbilical Brothers and the local and more than 3.3 million return visitations to the Windmill Theatre Company performing Beauty venue in 12 months. and the Beast to sold out shows in the theatre. ›› Visitation to the Gallery exceeded all previous ›› Hosting the first local TedxCasey event. attendance records with Vera Möller’s exhibition ›› Bunjil Place was invaded by giant bunnies A Thousand Tides attracting 20,326 from when Intrude lit up the Bunjil Place Plaza March to June 2019. More than 2,700 people during June 2019. participated in the family events and workshops that supported the exhibition. ›› Friday night flicks was very popular over the warmer months with hundreds of people turning ›› Selling more than 100,000 tickets to a variety out each week for a movie on the Plaza big screen. of events, shows and performances. ›› A week of engaging activities – and hard ›› The Bunjil Place Library took out top honours truths – around climate and environmental science. at the 2019 Australian Library and Information Climarte presented a socially engaged festival Association (ALIA) Design Awards winning the of ideas, exhibitions and events to encourage ALIA Members’ Choice Library Design Award meaningful and creative action on climate change. and being acknowledged as an honourable ›› Presenting the 2019 International Women’s Day finalist in the Public Library of the Year category. Breakfast, featuring guest speaker Dianne McGrath ›› A new and exciting line-up of some the best who discussed with the audience why she put comedians in the country such as Kitty Flanagan, her hand up to be part of the Mars One mission. Robert Booth Reserve Master Plan In 2018-19, we undertook a large and diverse program of community engagement to ensure our community were able In 2018 Council asked the to have their say on how we deliver our services now and into Community community to tell us more about the future. how Hampton Park’s Robert 046 engagement Booth Reserve was used, and Engaging with our community ensures the services and 047 what improvements would infrastructure we deliver and advocate for meets the increase community use. expectations of our community. The feedback received formed the development of the draft Master Plan which outlines how Council Action Plan 2019-20
CITY OF CASEY to improve the reserve and In March 2019, Council engaged with the community about what ensure it keeps pace with matters most to them, to inform the development of the Council Action THE YEAR IN REVIEW the changing needs of the Plan 2019-20. local community. ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Council held pop-up consultations across the municipality at local markets, Key projects identified for plant sales, festivals, libraries and community centres and spoke to more Robert Booth Reserve are: than 950 people about their priorities for the future. An online survey ›› Improved pedestrian entrances was also available which received almost 250 responses. and pathways into and The feedback provided by the community was used to shape the throughout the reserve Council Action Plan 2019-20 to ensure that the priority projects to ›› Creation of a new playground, be delivered in the next 12 months reflect the community’s priorities. barbecue and picnic area ›› Creation of a new tennis centre Casey Housing Strategy Planning Scheme Amendment at an alternative site in C198 Hampton Park The Casey Housing Planning Scheme Amendment C198 ›› New competition netball courts proposes changes to the Casey Planning Scheme which guides with lighting including a half future residential development in Casey’s established suburbs. court for multipurpose activities In December 2018, Council made a report from Planning Panels ›› Future refurbishment and Victoria available to the public which provided recommendations on extension of the sporting how Council should proceed with the Amendment C198 to the pavilion Casey Planning Scheme. ›› New car parking The Amendment proposed three main changes: ›› New fire brigade training area / 1. Encourage higher density residential development close to combined car parking. activity centres. The amendment proposes to change planning Max Pawsey Reserve controls on land close to activity centres (i.e. shopping complexes) to allow for higher density housing. Master Plan 2. Recommend where 2,000 sqm (half acre) lot subdivision can In September 2018, Council occur in the Low-Density Residential Zone. In certain areas of asked the community how they Low-Density Residential Zone land, an application to subdivide and would like to see Max Pawsey create 2,000 sqm (half acre) lots will be allowed, other areas will Reserve improved to be a more keep the existing control that only allows a minimum 4,000 sqm useful and attractive destination (one acre) lot to be created. for residents and visitors. 3. Protect the character of the “Hoddle grid” to the north-east Council hosted a community of Berwick Village. The area to the north-east of Berwick Village barbecue to encourage people (generally bounded by the Princes Highway, Brisbane Street and to come down and share their Cardinia Street) has a recognised neighbourhood character that opinions and ideas as well as Council is seeking to preserve through application of the conducting an online survey. Neighbourhood Residential Zone. More than 175 responses were received with feedback to be In March 2019, Council adopted the Housing Strategy and considered and used to inform Amendment C198. As at 30 June 2019, the Amendment is awaiting a Master Plan for the area. approval by the Minister for Planning prior to being implemented. Awards for the Major Moving City of Casey changes forward 1. Selandra Community Hub won the Award for Excellence for The strong rate of growth in the Challenges Community Facility of the Year, at the Parks and Leisure Australia City of Casey and the increasing ›› Experiencing greater population growth than forecasted 2019 Awards of Excellence, in May 2019. Selandra Community Hub, needs and expectations of our and providing the necessary services and infrastructure for more designed as a seamless unified precinct for the growing Clyde North community make it imperative 048 residents in a rate capping environment. 049 community, went up against ten other strong nominations and was that Council continually reviews described as an exceptional demonstration of high performing the way it operates and adapts ›› Upgrading and improving our systems and processes sustainability and the value of collaborative design. to challenges as they arise. to better deliver our services to a population expected to hit approximately 550,000 by 2041. 2. At the 2019 LGPro Awards for Excellence, the City of Casey was Reviews of the organisational awarded the Indigenous Community Partnership Initiative award structure were undertaken which ›› Supporting our most vulnerable community members experiencing CITY OF CASEY for ‘The Strong Culture: Good Health School Holiday Program’, highlighted the need to change to homelessness, family violence, and mental health issues.
led by the Connected Communities team. THE YEAR IN REVIEW ensure Council can transform its ›› Managing landfill requirements and working with councils 3. Also at the LGPro Awards for Excellence, City of Casey business processes and services across Melbourne to undertake a collaborative procurement ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 employee Sara Merkus was awarded as the Young Achiever for to deliver on future needs. process for household waste disposal. her outstanding achievements in Leisure Facility Management, This includes being innovative ›› Managing delivery of an extensive range of services to taking responsibility for two of Victoria’s largest facility management and committed to a culture of a diverse multicultural community with a high birth rate and contracts and largest community farms. continuous improvement to build complex social and health issues. 4. In November 2018, Council was awarded Customer Service our capacity and invest in uplifting Project of the Year – Service Transformation by the Customer our capabilities so that we can be Future outlook a higher performing organisation Service Institute of America (CSIA) for its ‘One Place, One Team’ ›› Responding to a new Local Government Act. project. Led by the Customer Experience team, the project delivered that creates customer value in training to over 200 frontline staff, to provide a seamless visitor all that we do. ›› Undertaking a program of business transformation to improve our systems and processes to provide a better customer and experience at Bunjil Place. The project sought to model industry leading On 3 June 2019 a revised practice where the customer needs are at the centre of the experience employee experience. organisational structure came design. The project delivered a unified customer experience by into effect. This restructure affected ›› Implementing a new Economic Development Strategy to make bringing together all frontline services, including external staff two of the four divisions in the the City of Casey attractive to support investment by new and existing from Casey Cardinia Libraries, security, café and cleaning services, organisation, Customer and businesses to encourage local job creation in a challenging and creating a shared vision for customer experience. The overall goal economic landscape. of the project was to ensure that all visitors to the Bunjil Place precinct Business Transformation, and have an exceptional, consistent and effortless experience, no matter City Planning and Infrastructure. ›› Developing a new regional sports precinct at Clyde Regional Park. who they engage with when they enter the building. A number of existing departments ›› Advocating for an Orange Door service in the City of Casey to provide were disbanded and a number family violence support services. 5. Bunjil Place continued to receive national and international were created to better align relevant recognition for its striking and unique design, receiving a host services and functions. Council’s ›› Continuing to implement our Integrated Transport Strategy to improve of awards throughout 2018-19, including: new organisational structure is residents’ access to amenities and basic services within a 20-minute walk, ›› Winner of the Cultural (Built) category in August 2018, reflected within this report. cycle or public transport trip. at the 2018 Global Architecture and Design Awards The organisational restructure ›› Implementing a Master Data Management system to improve our customer records. ›› Winner of the William Wardell Prize in the followed the appointment of Victorian Chapter of the Australian Institute of Architects Council’s new Chief Executive ›› Delivering our largest ever Capital Works Program with a budget of in July 2018 Officer, Glenn Patterson. over $151 million in 2019-20. ›› Winner of the 2019 International Architecture Award Glenn joined the City of Casey in ›› Exploring the use of artificial intelligence in improving the customer (Community Centres). September 2018, after serving as experience and providing a virtual assistance service for customers. CEO at Yarra Ranges Shire Council 6. The Bunjil Place Library took out top honours at the since 2008. Glenn took over from ›› Reviewing our services and exploring opportunities to deliver services 2019 Australian Library and Information Association (ALIA) more efficiently. Design Awards in March 2019. Representatives from the City of Casey former Director Steve Dalton, who and Casey Cardinia Libraries (CCL) were thrilled when the Library had taken on the interim role of ›› Revitalising our established town centres in Hampton Park and was awarded the ALIA Members’ Choice Library Design Award acting CEO in March 2018. Endeavour Hills. and acknowledged as an honourable finalist in the Public Library of the Year category.
Economic or other factors impacting performance There were no economic or other major factors impacting on performance at the City of Casey in 2018-19. 050 051
Our performance CITY OF CASEY OUR PERFORMANCE
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Planning and accountability framework
The City of Casey is governed by In addition to these statutory the Local Government Act 1989 obligations, the City of Casey (the Act). Part 6 of the Act is prepares a quarterly report designed associated with planning and to provide the community with an accountability reporting. In update of Council’s progress against addition, the Local Government the Council Plan and Budget. (Planning and Reporting) Effective strategic planning and Regulations 2014 (the Regulations) reporting allows Council to prescribe further requirements. demonstrate what the future of the To comply with the Act and City of Casey should look like while the Regulations, Councils must medium-term (Council Plan) to prepare a Council Plan, short-term planning (Annual Plan / a Strategic Resource Plan, Budget) tell Council how to get there a Budget (and where appropriate, in partnership with the community. a revised Budget) and an All aspects of the framework Annual Report which includes contribute to succinct strategic a Report of Operations, decision making, and clarity Performance Statement regarding the municipalities’ priorities and Financial Statements. and long-term sustainable services. Strategic Objective 1
A leader in applying
Council Plan 2017-21 technology and innovation
052 053 The Annual Report 2018-19 details The City of Casey’s Strategic Objectives for 2017-21 are: Council will leverage off the technology available in Casey, take Council’s performance against opportunities to be innovative in their service delivery and operations, A city that sustainably what the organisation planned to 01 A leader in applying 05 and empower community members to utilise technology. plans and manages growth do in the Council Plan 2017-21. technology and innovation while protecting its An inclusive, safe and The Council Plan 2017-21 02 diverse landscape
CITY OF CASEY is a statement of how the connected community A thriving economy with City of Casey will work towards A Council whose services 06 03 local jobs, investment and Major initiatives OUR PERFORMANCE creating Australia’s most and facilities are driven new industries liveable city. by community needs In detailing the scope and Introduce seven smart city ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Implement first three major A city with an accessible Enterprise Architecture foundation roadmaps for the initial focus areas demonstration sites across the The destination for arts, 07 04 and well-connected systems that: of the Business Transformation municipality to trial and test new culture, sport and leisure that transport network Program, two sub-programs were technologies and innovations. attracts visitors and brings 01 Integrate our created: Customer Centric Casey An efficient and effective, In December 2018, this action was communities together 08 digital services and Technology Improvement customer focussed Council amended to reflect our changing processes Initiatives. The projects within with sufficient resources 02 Automate priorities in smart city initiatives to these programs will: “Deliver new or emerging to meet priorities a personalised 03 Provide the organisation’s technologies and build capabilities digital experience 01 Maximise current investment in across key Smart City For 2019-21, the Council Plan’s Strategic In December 2018 this action technology and processes, demonstration projects”. Objectives will be refined into three: and improve current was amended to reflect the During 2018-19, Council operating capabilities 01 02 03 new priorities of the business delivered a Casey-wide data transformation program 02 Deliver new foundational communications (LoRaWAN) People Driven A Place to A High at the City of Casey. technologies and capabilities network, with a formal launch Prosper Performing The new deliverable was to required to support a single scheduled as a part of the Organisation “Complete the scoping and consolidated view of state‑wide Digital Innovation The eight aforementioned objectives will remain as strategies, roadmaps for each of the our customers Festival in August-September which work to deliver on the three new strategic objectives. priority initiatives within the 03 Prepare a broader business 2019. The network enables growth Business Transformation case for a Customer of smart device usage and sensing Program”. Relationship Management across Casey and will support the (CRM) platform to support local community, business and a stronger focus on the academia by providing a simpler experience of our path for piloting and experimenting customers and residents with these technologies. How we report on performance The scope and roadmaps for A number of other key projects Council’s performance for the 2018-19 year is reported against each Strategic Objective to demonstrate these projects and programs was delivered include an artificial what Council accomplished. Each Strategic Objective includes the following performance measures: presented to Council in June 2019, intelligence image recognition both through a closed Council project with Federation University Annual Plan Council Plan Services Service Performance briefing and a public Council report. and a Smart Connected Seat at Major Initiatives Strategic Indicators The services funded in Indicators the Aboriginal Gathering Place. Details of the Progress results for the the budget and provided Performance results Ongoing support is being achievements in four-year Council Plan to the community, that against prescribed provided to the Minta Farm 2018‑19 against major strategic indicators. contribute to each service indicators. Innovation Precinct Project, initiatives included in the Strategic Objective. and a new project has been annual City of Casey initiated to Enhance Customer Budget 2018-19. Service through a Cognitive Virtual Assistant. Strategic Objective 1 Strategic indicators Services Open data and The technology that is The services that contribute to this strategic objective are: improved analytics delivered supports our Service profile Description of services provided Open-source frameworks for all staff to deliver services 054 055 internal software developments are A plan for the Business Digital Provide customers with a suite of contemporary services that are available 24/7 currently being used with code Transformation Program was and designed to meet the needs of the community. made available on Github where presented to Council in June 2019, Implement Council’s Smart City Strategy; applying technology, data and innovation to appropriate to do so. The data.gov. including the delivery of foundation become Australia’s most liveable city. au portal has been utilised to open technology required to support an
CITY OF CASEY up data as a part of the 2018 uplift in efficiencies and capabilities Improve the management, governance and use of data, ensuring customer records are GovHack event and is now available across the organisation. accurate and protected, while applying data analytics to make better decisions and inform for other data to be made available service design. OUR PERFORMANCE where appropriate. The next steps Custom system development
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Manage Council’s digital service channels, including our websites and payment gateways will be to set in place processes that conducted by the Digital and Data and we build digital and data literacy within Council and across the community. will allow Council to continuously team utilise customer experience publish our code to the public. research, with feedback from Technology Provide corporate business applications for internal use as well as applications used customers and online service services by the community to transact and exchange information with Council. Greater application completion levels monitored. of sensor technology This type of research is being Provides IT infrastructure and services including device provision, internal and external expanded across the organisation connectivity (WiFi, LAN, WAN), telephony services, data and cabling services, incident Work is yet to commence on and request management. increasing the application of sensor as the City of Casey’s technology, to inform the asset transformation program evolves. renewal program. Staff are able to generate Service performance outcome indicators Increase in Council and deliver ideas to There were no performance indicators for this strategic objective in 2018-19. transactions available improve services through digital channels Consultation was undertaken with This year, the City of Casey staff throughout the organisational continued to focus on increasing restructure process. This allowed services and transactions available staff to provide valuable feedback through digital channels. Three new on how service delivery can be transactions were added, including improved. Our shared leadership reporting a bin collection issue, philosophy, which is being applying for an asset protection progressively launched, will final inspection and changing extra support staff to implement recycling bin services. improvements to service delivery.
Digitising these services means The annual staff culture survey our customers can apply for these is another opportunity through services online at a time that which staff can explore ideas suits them. and provide feedback. Strategic indicators Strategic Objective 2 Increased utilisation rates of New Council facilities Council programs and services: are designed to improve ›› Library membership community safety outcomes 056 057 An inclusive, safe and ›› Maternal and child health The City of Casey received a grant of $11,000 which will be used to ›› Neighbourhood houses lead the development of a design connected community and community centres guidelines document for local ›› Sporting clubs Councils. The project aims to
CITY OF CASEY develop a comprehensive and The number of active library All services and facilities that Council provides, funds and coordinates integrated approach to members (those who borrowed a OUR PERFORMANCE will be safe and inclusive for all City of Casey community members. development and management library resource) during 2018-19 of skate parks and similar outdoor ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 was 31,285 up from 30,296 last youth facilities, that promotes an year representing a 3.2 per cent integrated approach to community increase in active members. needs, design, operations There were 59 Maternal and and management. Major initiatives Child Health (MCH) Programs Existing Council facilities conducted during the year. and public spaces are The proportion of children who There were no major initiatives renewed in line with access under this objective in 2018-19. participated in the MCH service during 2018-19 was 70.3 per cent and inclusion guidelines representing a slight decrease from Council renews all Council 72.93 per cent in 2017-18. facilities and public spaces in Gymnastics and aquatics line with access and inclusion memberships increased by guidelines as per the relevant 8 per cent with Health Club Australian Standards. memberships bringing the In June 2018, Council adopted an overall increase to 7 per cent. Accessibility Framework for Action Community Sport saw a 27 per cent 2018-21 which was developed to increase in the amount of allocated make the City of Casey municipality Cricket Clubs from 44 across more accessible for people with Summer 2017-18 and Winter 2018, a disability. In the 2018-19 up to 56 across Summer 2018-19 Action Plan of the Framework, and Winter 2019. Council included accessibility in planning of new facilities and Neighbourhood houses and of existing facilities. community centres also saw an overall increase in programs Level of satisfaction felt by of 25 per cent. participants with the extent to which a safe, inclusive and accessible environment was experienced when accessing services During the ‘We Are, We Can, We Will’ program, 49 participants were surveyed, and all were satisfied or extremely satisfied and felt welcomed and included. A similar result was seen at the Wall of Global Friendships event, with 95 per cent of participants satisfied or extremely satisfied with the event and 100 per cent of attendees reporting they felt welcomed and included. Service profile Description of services provided Community Plans, manages and maintains accessible, fit for purpose community facilities in new Strategic Objective 2 facilities and established areas for the delivery of programs, activities, events and support services. Includes the indoor and outdoor spaces associated with the facilities including landscaping Services and car parks etc. The services that contribute to this strategic objective are: Provides support to volunteer governance committees, working in partnership with community groups and organisations to provide access to programs, activities and service Service profile Description of services provided through Council owned community facilities. 058 059 Community Provides a range of services and programs contributing to the safety, health and wellbeing Facilities include: safety of the community with a focus on amenity protection, crime and anti-social behaviour, ›› Bunjil Place Function Centre injury prevention and road safety. ›› Neighbourhood houses Provides community education, advocacy and urban safety planning and delivers the ›› Senior citizens centres Casey Safety Village education programs and L2P Learner Drive / Mentor Driver program. ›› Public halls CITY OF CASEY This service is delivered to all residents to improve the perception of safety, visual amenity, ›› Community centres (Lynbrook and Selandra) OUR PERFORMANCE enhance the health and wellbeing of the community, and reduce the amount of road related ›› Hireable spaces in family and community centres injuries / deaths in the City of Casey through educational programs. ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 ›› Old Cheese Factory Disease This service impacts all residents by overseeing Council’s public health initiatives, ›› Wilson Botanic Park, Berwick prevention environmental nuisance investigation, management of food and infectious disease outbreaks and immunisation functions for infants, adolescents and those eligible Libraries Provides safe, welcoming and inspiring spaces where everyone can discover possibilities. under the National Immunisation Program. Supports the local community to easily access information through a variety of methods. Protects the health and wellbeing of the community through the provision of health-related Delivers free events to inspire creativity and bring people together. services and functions. The Library service includes a mobile library as well as branches in: Emergency Identifies hazards and risks that may impact the City of Casey community. ›› Cranbourne management Implements measures to prevent or reduce the causes or effects of emergencies to ›› Doveton the community and assists the affected community to recover following an emergency. ›› Emerald Provides education and awareness to the community to develop capacity and ›› Endeavour Hills build resilience. ›› Hampton Park Manages arrangements for the utilisation and implementation of municipal resources ›› Narre Warren in response to emergencies. ›› Pakenham
Implements annualised fire prevention programming. Aboriginal Council’s policy, plans, strategic directions and service standards for This service complies with legislative obligation for Emergency Management, services Council-wide Aboriginal engagement and services. including having a Municipal Emergency Management Planning Committee (MEMPC), Coordinates the Aboriginal Gathering Place and provides Aboriginal specific programs, Municipal Emergency Management Plan (MEMP), Municipal Emergency Resource Officer including: (MERO) and Municipal Fire Prevention Officer. ›› Youth Group Pet registration Coordinates the pet registration process, enacts the Domestic Animal Management Plan ›› Yarn and Art Group and animal and enforces the Domestic Animals Act. ›› Gardening Group management This service includes impounding wandering and stray cats and dogs, investigating and ›› Craft and Yarn Women’s Group prosecuting instances of dog attacks, responding to emergency situations of large animals ›› Koori Holiday Program wandering on roads under Council control and maintaining Council’s dog and cat register. ›› Homework Group Local law Ensures peace, order, standards of behaviour, safety and protection of Council and ›› Men’s group enforcement community assets. ›› Playgroup Ensures compliance with legislative requirements and facilitates an environment where This service aims to ensure a range of culturally safe and responsive, accessible and residents and visitors can work, travel, live and play in a safe and secure environment free equitable programs and services, to enhance the health and wellbeing of the City of Casey’s from risk to health and wellbeing. Aboriginal community and to address the significant disadvantage and poor health outcomes currently experienced by this cohort. School Provides and facilitates safe crossing points for school children and accompanying crossings pedestrians to cross the road before and after school, as well as assesses, designs, Events Develops and delivers a range of local events to residents in collaboration with internal consults on and implements new crossing sites. event organisers, community groups and organisations to stimulate community participation This service aims to improve levels of safety at school crossing sites and to reduce in events. This service aims to strengthen the community’s sense of connection, enhance the likelihood of pedestrian accidents in and around school sites. health and wellbeing and support the development of a city that is vibrant, resilient, creative, welcoming and full of opportunity. Strategic Objective 2 Service performance outcome indicators
Service performance Results Results Results Results Material variations Service performance Results Results Results Results Material variations indicators 2015-16 2016-17 2017-18 2018-19 and comments indicators 2015-16 2016-17 2017-18 2018-19 and comments
060 Food safety Animal management 061 Health and safety Health and safety Council is committed Council’s continued Percentage of critical and to ensuring our food focus on providing a major non-compliance premises comply with safe environment to CITY OF CASEY outcome notifications that all standards, so that our the community led to community is comfortable the appointment of a
are followed up by Council OUR PERFORMANCE knowing the food they Prosecutions Team [Number of critical buy is prepared in a safe, to specifically manage ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Number of successful non‑compliance outcome clean environment. prosecutions. As a result animal management 31 21 23 63 notifications and major Council has held a of this dedicated team, prosecutions non-compliance outcome 100% 100% 100% 94.12% 100% follow up rate on we saw a larger number notifications about a food non-compliance for the of animal prosecutions premises followed up / last few years. However, compared to previous Number of critical in 2018 -19, there was years, contributing to non‑compliance outcome one notification that was a safer environment for notifications and major not followed up within Casey’s residents non-compliance outcome the specified timeframe, and visitors. notifications about which was due to the Service standard food premises] premises being closed for renovations. Percentage of collected registrable animals under Maternal and child health the Domestic Animals Act Participation 1994 reclaimed. 46.12% 40.81% 43.55% 43.56% Number of animals reclaimed Percentage of children / Number of animals enrolled who participate collected] in the MCH service Libraries [Number of children who 74.54% 73.28% 72.93% 70.33% attend the MCH service Participation at least once (in the year) / Number of children enrolled Percentage of the municipal in the MCH service] population that are active library members 10.31% 9.70% 9.25% 9.19% Percentage of Aboriginal [Number of active children enrolled who Casey has continued library members / participate in the its commitment to focus Municipal population] MCH service work on this area, and as a result has seen [Number of Aboriginal 51.53% 59.12% 66.46% 67.49% children who attend the continued increases MCH service at least once in participation. It is (in the year) / Number of expected that this will Aboriginal children enrolled continue to increase. in the MCH service] Strategic Objective 3
062 A council whose services 063 and facilities are driven
CITY OF CASEY by community needs
Strategic indicators OUR PERFORMANCE Community Satisfaction Community satisfaction with ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 As the community continues to grow, it is important that Council has a robust understanding of community needs through research Survey results for community Council facilities and services and ongoing dialogue. This will ensure that services and facilities engagement and consultation A variety of evaluation forms, are delivered and maintained appropriately and equitably. In the 2019 Community Satisfaction surveys and questionnaires were Survey, the score for ‘community made available to patrons at the engagement and consultation’ was conclusion of events, programs 56 (out of 100). Whilst this was and activities, including one on one a two-point decrease from 2018, discussions and Facebook polls. the City of Casey’s score remained Utilisation rates of Council in line with the average Interface Major initiatives facilities and services Council score of 55, and the Deliver the Service Review Five service reviews were The Service Review program is state average of 56. The 2018-19 target for this Program to measure satisfaction included in the 2018-19 program. delivered to ensure that the services measure was to develop a process and ensure services are meeting These progressed well, with the City of Casey delivers are The Community Taskforce to measure the utilisation of Council community needs. working groups in place and the efficient and meet the expectations is engaged in monitoring the facilities and services. This has been initial information collection of users and the community delivery of the Council Plan met, with a system implemented complete. Community engagement in general. that has the capacity to report on plans are now under development, The Community Taskforce met twice during the financial year, utilisation, and support reporting as well as progressing the data on this indicator in future. analysis and arranging individual firstly in September 2018 for the consultation sessions. third workshop of that year, and Decisions made by Council again in March 2019. are clear and transparent Satisfaction of participants was to participants in service measured at the workshop in review consultations September 2018, with 100 per cent A process is in place to ensure of participants agreeing or strongly that decisions made by Council agreeing that they were satisfied regarding services are clear to with the level of engagement, up participants involved in service from 83 per cent at a workshop reviews. No decisions were made held previously in June 2018. by Council on service reviews in the 2018-19 program for this to be measured. Strategic Objective 3 Services Service profile Description of services provided Youth services Provides generalist youth service to young people aged 10 to 25 years through the The services that contribute to this strategic objective are: delivery of programs, activities and events, youth support and counselling, and maintaining the operations of the Youth Information Centres and Casey 360 bus. Service profile Description of services provided 064 Aged care Plans and delivers services to support people aged 65 years and over (50 years and over 065 Community This service aims to improve the health and wellbeing outcomes of the community through for Aboriginal and Torres Strait islander peoples) through the delivery of in-home support, participation community capacity building, enhancing social connectedness and promoting diversity, personal care, home care, respite services, social support, home maintenance, meals, access and inclusion. This includes volunteering and leadership, participation in sport and interactive gardening, mental health support, improving social and community active recreation, grants and sponsorship, strengthening new communities, community connections and overall health and wellbeing outcomes. transport and inclusion and wellbeing.
CITY OF CASEY Disability Plans and delivers services to support people through the delivery of in-home support, Community Planning, managing and maintaining, accessible, fit for purpose community facilities in new personal care, home care, respite services, social support, home maintenance, meals, OUR PERFORMANCE facilities and established areas for the delivery of programs, activities, events and support services. interactive gardening, mental health support, improving social and community Includes the indoor and outdoor spaces associated with the facilities including landscaping connections and overall health and wellbeing outcomes. ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 and car parks etc. Provision of support to volunteer governance committees, working in partnership with Aged and Assesses the eligibility of a person to receive services, identifies the needs and expectations community groups and organisations to provide access to programs, activities and service disability of the client and their carer and establishes the best pathway into services. This includes: through Council owned community facilities. services ›› Regional Assessment Service (RAS) as part of the Commonwealth Home Support Program assessment Facilities include: ›› Disability assessment for people aged under 65 years of age and under 50 years of age for Aboriginal and Torres Strait Islander Peoples. This is funded under the Home and ›› Bunjil Place Function Centre Community Care Program for Younger People (HACC PYP). ›› Neighbourhood houses ›› Senior citizens centres ›› Public calls ›› Community centres (Lynbrook and Selandra), Service performance outcome indicators ›› Hireable spaces in family and community centres ›› Old Cheese Factory Service performance Results Results Results Results Material variations indicators 2015-16 2016-17 2017-18 2018-19 and comments ›› Wilson Botanic Park, Berwick Aquatic facilities Events Develop and deliver a range of local events to residents in collaboration with internal event organisers, community groups and organisations to stimulate community participation in Utilisation events. To strengthen the community’s sense of connection, enhance health and wellbeing Number of visits to aquatic and support the development of a city that is vibrant, resilient, creative, welcoming and full facilities per head of of opportunity. municipal population 6.60 6.40 6.04 6.14 Maternal and Delivers key age and stage consultations, allied programs and community development. [Number of visits to child health Delivers activities and services for families with multiple risk factors through the Enhanced aquatic facilities / MCH service and coordination of the MCH central booking line. This service aims to improve Municipal population] health and wellbeing outcomes for families with children from birth to six years. Governance Kindergarten Coordinates and delivers of funded kindergarten programs for eligible children. This service Consultation and engagement encourages and improves education, health and wellbeing outcomes for children. The City of Casey Early years and Provides early learning activities and parenting support for children aged birth to 12 years and Satisfaction with received a score of family support their families including Dad’s Matter program, playgroup development, supported playgroups, community consultation 56 / 100 in the pre-school field officer program capacity building for Early Childhood Professionals, and engagement 2019 Community Leapin’ Lizard program, and coordinates the Best Start partnership. Satisfaction Survey. [Community satisfaction 56 55 58 56 This is slightly lower than Family day care Provides Family Day Care service – a home based childcare and education option for rating out of 100 with how last year’s score of 58, local residents. Council has performed on however generally on par Provides the community with high quality, flexible and affordable home-based childcare community consultation and with both Interface and option that supports the education, health, wellbeing and connectedness of children and engagement] State Council averages, their families. of 55 and 56 respectively. Strategic indicators Strategic Objective 4 Attraction of sporting events of regional, state and national significance 066 067 Casey Stadium hosted two The destination for arts, Victorian Netball League games, as well as the National Indoor culture, sport and leisure Cricket Championships, which commenced in June 2019.
CITY OF CASEY that attract visitors and Attraction of events of regional, state, national and OUR PERFORMANCE bring communities together international significance
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 held at Bunjil Place Bunjil Place continued to attract The City of Casey is already a destination, particularly for sports and leisure, significant events to provide with many high-quality facilities that are loved by residents and visitors arts and cultural experiences to to Casey. Council will continue to focus on enhancing and growing these residents and visitors. In 2018-19, facilities and opportunities, as well as facilitating and supporting events the Bunjil Place Gallery delivered and programs that bring communities together. three special projects, four nation leading exhibitions and 118 audience engagement activities. The Bunjil Place Theatre hosted Major initiatives four internationally significant theatre shows, seven nationally significant Deliver a full and diverse program of arts and community events Improve physical activity and shows and five regionally at Bunjil Place. sports participation of women significant shows. and girls by delivering the This year, Bunjil Place played host to a multitude of arts and community ‘We Are, We Can, We Will’ events. These included shows in the theatre, exhibitions in the gallery, The facilities and programs initiative. installations in the plaza, live music, films and studio shows. Two popular which we provide deliver events were the Intrude installation and the Climarte exhibition. The ‘We Are, We Can, We Will’ opportunities for community Amanda Parer’s popular installation, Intrude, saw giant inflatable rabbits, 2018-19 program was successfully participation in arts, cultural illuminated in the evening, spread across the Plaza in Bunjil Place delivered. Three physical activity events, sport and leisure in June 2019. The installation explored the natural world, its fragility programs were provided involving The Sweeney Recreation Reserve and our role within it, and attracted thousands of visitors. 49 women and girls, and female friendly pavilion and the cross promotional activities The Climarte exhibition (art + climate = change), a socially engaged festival Waratah Recreation Reserve female were conducted with the of ideas, exhibitions and events took place in May 2019. The exhibition friendly upgrades have been Melbourne Football Club. included presentations and stories, films, gallery exhibitions, a spoken completed. These upgrades allow word night and a sensory and gastronomic journey of Bunjil Place. for better participation from the community in sports and leisure activities. Planning for the 2019 Winter Arts Festival was undertaken with 80 events promoted and 5,000 brochures distributed. Sixteen public art commissions are active, and four Arts News publications were released during the year. Strategic Objective 4 Services Service performance outcome indicators The services that contribute to this strategic objective are: Service performance Results Results Results Results Material variations Service profile Description of services provided indicators 2015-16 2016-17 2017-18 2018-19 and comments Community arts Supports and encourages arts activity, including encouraging local people and Sports grounds groups to design, develop and deliver their own arts and cultural programs and events. Condition This service builds community capacity, participation and support improved health Number of sports fields 068 and wellbeing outcomes. unavailable for use due 069 to sub-standard condition Arts facilities Programming and management of Bunjil Place Theatre, Bunjil Place Gallery, Council recorded Bunjil Place Studio and The Factory. [Number of days sports fields zero days where are unavailable for structured This service provides consistent, high level facility operations to ensure the community has 0 0 0 0 our sports fields were activities due to condition unavailable for use due
CITY OF CASEY access to varied, quality opportunities for arts and cultural activity and social connectedness. excluding maintenance and to unsuitable conditions. reconstruction or
Public art Strategically plans for the future of public art through a dynamic and varied approach. OUR PERFORMANCE redevelopment / Total Commission public art projects and oversees ongoing maintenance of public art. number of sports fields] ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Sports grounds Oversees the management of sporting grounds and recreational facilities through the Utilisation and facilities appropriate support of volunteer committees. The City of Casey Provides quality leisure facilities that encourage the community to come together Number of structured continues to focus on and participate in an active, social, supportive and learning environment. activities per sports field delivering a variety of physical activities to Leisure facilities Manages Myuna Farm and Council’s contracts for aquatic and stadium facilities including [Numerator N/A 109.27 277.60 274.44 help our community’s Casey ARC, Casey RACE, Endeavour Hills Leisure Centre, Berwick Leisure Centre, Number of structured wellbeing and to Doveton Pool in the Park, Casey Indoor Leisure Centre and The Shed Skate Park. activities / Total number continue to connect This includes the management and maintenance of associated landscaped areas as of sports fields] the community together well as building maintenance and inspections, renewal and programmed maintenance. through sport. Leisure facilities are provided for the community to access and participate in recreation activities resulting in improved health and wellbeing outcomes.
Sport and Educates and supports community sporting and recreational clubs / organisations. leisure To strengthen the sustainability of local sporting and recreational clubs and organisations, community to activate local sporting / recreational facilities and support optimal utilisation. support To enhance the health and wellbeing of the local community. Strategic indicators Employment Land Capacity statement is used to inform planning decisions Strategic Objective 5 The Employment Land Capacity statement is being prepared by the State Government and will be used 070 to inform planning decisions once 071 A city that sustainably it is finalised. A diverse, healthy and plans and manages resilient urban forest A total of 14,600 trees and shrubs
CITY OF CASEY growth while protecting were planted by the community across four reserves. An additional its diverse landscape 6,000 trees and shrubs were OUR PERFORMANCE planted by contractors across ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 eight sites, bringing the total trees planted for 2018-19 to 20,600, Casey’s ‘city living, country feel’ is important to community members. exceeding the target of 15,000 As Casey rapidly grows and changes it is important that its green and trees planted per year. natural spaces are protected and enhanced, and that all environments, natural, urban, industrial or commercial, are clean and healthy. Furthermore, 10,000 plants were given away as part of Council’s annual plant giveaway held in May 2019. Major initiatives Residents have access to Carry out an employment land In December 2018, this initiative high quality nature reserves capacity study, to determine the was amended to reflect the During the year, the Revegetation level of employment land required change in Council’s role to be Strategy 2019-24 was developed. in the region to meet the current “Support and participate in the This Strategy will guide Council’s and future needs of the State Government’s study into revegetation efforts and play a role local community. regional employment land”. in creating a resilient and healthy The Employment Land Capacity urban forest in the City of Casey, statement is to be prepared improving residents’ access to high by the State Government. quality green space and reserves. Level of local community participation in biodiversity and sustainability services and programs Three new Environmental Volunteer groups were established, included our first heritage-based Friends Group. Council officers reviewed the delivery of Council delivered grants programs including the Environmental Sustainability, Heritage and Biodiversity grant programs. During this time Council commenced promotion of its community planting programs and engagement with local schools, community groups and individuals to support the planting of 20,000 trees. 072 073
Strategic Objective 5 Services
CITY OF CASEY The services that contribute to this strategic objective are: OUR PERFORMANCE Service profile Description of services provided Service profile Description of services provided
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Residential and Provides waste collection services to the community including residential garbage, Subdivisions Administers and processes subdivisions including engineering approvals, landscape commercial recycling, garden waste and commercial waste collection. All services include provision approvals, street naming and numbering, certification and statement of compliance for plans waste of bins, collection, transport, sorting and /or disposal, customer interface and of subdivision. collections environmental education. Statutory Accurately, consistently and efficiently administers and enforces relevant legislation and the Environmental Provides of environmental education to the community, volunteer groups on heritage, planning Casey Planning Scheme. education sustainability, biodiversity and waste. Strategic land Prepares, reviews and implements strategic, statutory and financial policies and strategies Delivers integrative and engaging education behaviour change activities to build use planning relating to land use planning including planning scheme amendments to implement these community resilience. policies through the Casey Planning Scheme. Assists the community to connect with nature and engage in volunteer activities. Works with developers and the local community to secure quality development Supports Council to adopt more sustainable practices and improve its outcomes, including good urban design, protection of the environment and heritage, environmental performance. and sustainable development. Promotes sustainable development and protection and enhancement of the environment. Manages developer contribution plans to facilitate infrastructure delivery. This service aims to create a more resilient community able to deal with environmental Prepares and implement long term strategies and plans to influence state planning shocks, emergencies and disaster associated with climate change, to support delivery processes and advocate for the community. of more sustainable built forms and a more liveable city and to build appreciation and empathy for the natural environment. Sport and Plans for new or existing recreation and sporting infrastructure. This service aims to provide recreation high quality, diverse open spaces and recreation facilities to support the physical activity, Bushland Maintains and enhances bushland reserves including vegetation and habitat improvement, planning health and wellbeing of the community. reserves asset maintenance (paths, fences, seats, signage), pest plant and animal control, monitoring fire fuel loading and re-vegetation. Building and Provides technical advice to the public; investigates and responds to breaches, provides planning direction to property owners regarding dangerous structures, maintains Council’s essential Foreshores Works with local Committees of Management to support the preservation and amenity of regulation safety measure compliance registers for building assets and responds to complaints, provides foreshores, includes facilitation of minor capital works, maintenance of foreshore car parks, building regulatory information, administers building permits and carries out assessments weekly garbage collections, and cleaning of toilet blocks as applicable. of variations.
Drainage and The management, maintenance and cleansing of Council’s drainage assets, urban stormwater and rural drainage, flood plain management and stormwater environmental management. management Provides design, documentation and project management services throughout all project phases including, but not limited to, feasibility studies, concept design, design development, statutory applications, tendering, contract, contractor selection, construction documentation and contract administration. Provides builders and property owners advice on stormwater connection points. Investigation and liaison of flood and stormwater enquiries and provide advice on remedial measures and provides the planning for integrated water management.
Recreational Plans for new and existing recreational paths and equestrian trails. paths and trails Designs and constructs recreational paths and equestrian trails. Undertakes community consultation. Strategic Objective 5 Service performance outcome indicators
Service performance Results Results Results Results Material variations indicators 2015-16 2016-17 2017-18 2018-19 and comments
Waste collection 074 075 Waste diversion This year has seen significant issues in the recycling industry Percentage of garbage, that has impacted the CITY OF CASEY recyclables and green overall diversion rate. organics collected from A contamination OUR PERFORMANCE kerbside bins that is audit was conducted in diverted from landfill
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 October 2018 on waste [Weight of recyclables and 51.40% 52.28% 50.85% 47.26% going to recycling and green organics collected from it was found that kerbside bins / Weight of approximately 11% of the garbage, recyclables and waste was contaminated. green organics collected As a result, the from kerbside bins] contaminated waste had to be sent back to landfill, reducing the diversion rate. Utilisation Number of kerbside bin Council cannot always collection requests per control the number of 1,000 kerbside bin collection requests coming in, households but always ensures the [Number of kerbside garbage 195.95 211.84 195.04 174.77 requests are responded and recycling bin collection to and resolved in a timely requests / Number of manner ensuring minimal kerbside bin collection disruption to households] our community.
Statutory planning
Decision making Planning decisions upheld at VCAT have remained steady for Percentage of planning the past few years. application decisions We continue to have subject to review by VCAT a very low number that were not set aside of applications go to [Number of VCAT decisions VCAT for a decision. that did not set aside 71.43% 55.56% 57.69 % 51.85% In the 2018-19 period, Council’s decision in relation out of the 1,129 planning to a planning application / decisions made, only Number of VCAT decisions 27 (less than 3%) went in relation to planning to VCAT, demonstrating applications] a high quality of planning decisions. Strategic indicators Number of participants involved in business development programs A total of 3,881 participants were involved in business 076 development programs in 2018-19. 077 Satisfaction of participants of the business development programs An average satisfaction rating of 94 per cent was recorded from participants of business development CITY OF CASEY programs throughout 2018-19. Attraction of international investors to drive OUR PERFORMANCE
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 new and existing industries This year, Council undertook a number of initiatives to attract investment and drive new industries in Casey. These included delivery of the first Chinese Culture Festival which attracted over 2,000 visitors, an art appreciation workshop attended by over 100 people, Strategic Objective 6 storytelling and craft making events attracting over 250 people, facilitated a local beverage business to build their distribution channel in Sichuan, China, and promoted Casey to six major Australian Chinese provincial business associations. Number of local jobs A thriving economy with local jobs, The number of local jobs as at 30 June 2018 was 83,164 compared to 78,886 at 30 June 2017. investment, and new industries As this data is collected and updated annually by the Australian Bureau of Statistics, the number of local jobs as at 30 June 2019 will be available in November 2019.
Council will facilitate and support job creation, particularly in new and emerging Number of businesses in the City of Casey industries, through partnerships and city planning. It is a priority for the Council that the The number of businesses in the City of Casey at number of local jobs increases to reduce the high number of people who must leave the 30 June 2019 was 22,349, which was an impressive municipality for work every day. 11.42 per cent growth from the 20,058 registered businesses at 1 July 2018, exceeding the target of 5 per cent growth. Membership on Casey Cardinia Jobs Portal Major initiatives The membership of the Casey Cardinia Jobs Portal Deliver a joint China Business Delegation Mission Commence delivery of The INNCrowd Entrepreneurs was 5,324 members at 30 June 2019, which grew with City of Greater Dandenong to support business Program to support the Casey Cardinia Region’s by 13.86 per cent from 1 July 2018, where there to business trading opportunities, promote the start up community with skill development and were 4,676 members. region to Chinese businesses, and attract networking opportunities. Number of programs delivered designed to investment to the region The INNCrowd Program commenced in August 2018 educate and promote access and inclusion This initiative was removed as part of a review of to provide support to innovators and entrepreneurs in in employment the Annual Action Plan 2018-19, in December 2018. the City of Casey. Throughout the year, a number of Council delivered a number of programs including This was due to City of Greater Dandenong being programs were held including the Innovation Summit, the South East Careers Expo, with 4,183 attendees, unable to commit to a joint delegation to China TEDxCasey with 1,070 attendees, as well as over a Successful Migrant Information Session with with the City of Casey. 30 events including mentor sessions, masterclasses, 13 attendees, the FedUni Casey Challenge, and ‘Humble Hustles’ and discussion groups. three Industry Forums featuring Health and Nursing, Apprenticeships and Defence, with a total of 4,308 attendees. 078 079
Strategic Objective 6
CITY OF CASEY Services Service performance outcome indicators The services that contribute to this strategic objective are: OUR PERFORMANCE Service performance Results Results Results Results Material variations indicators 2015-16 2016-17 2017-18 2018-19 and comments ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Service profile Description of services provided Investment Proactively positions the Casey Cardinia region as a favourable location for business Economic development facilitation investment and expansion by establishing and maintaining key relationships, providing Participation and support a facilitated development program and marketing the region as ‘investment ready’. Percentage of businesses This service aims to increase the diversity, sustainability and resilience of the local with an ABN in the economy and facilitate the provision of local jobs for our residents. municipality that participate in at least Activity Delivers a range of activities, programs and services that support the sustainability one Council business Participation in business centres and and growth of local businesses through training, networking and communication. development activity development activities place based Works with local education providers, businesses and industries to identify training N/A 6.16% 5.38% 5.86% has remained fairly planning [Number of businesses with and skill set requirements and create employment pathways. consistent for the an ABN in the municipality last three years. This service aims to improve the economic capacity of the region particularly to provide that participate in a business local jobs for local people and improve the economic future and quality of life of the development activity / local community. Number of businesses with an ABN in the municipality] Business Coordinates the registration, monitoring and enforcement of businesses who are regulation licenced / registered under the Health and Wellbeing Act 2008 and the Food Act 1984. Service standard Number of sports fields Proactively educates businesses, as well as monitors and enforces, tobacco and unavailable for use due alcohol legislation. to sub-standard condition Delivery of planned business development [Number of days sports fields activities has remained are unavailable for structured 100% 100% 92.50% 96.97% relatively constant for activities due to condition the last three years, excluding maintenance and averaging 96.5% reconstruction or delivered as planned. redevelopment / Total number of sports fields] Economic activity Percentage change in the number of businesses with an ABN in the municipality [Number of businesses with an ABN in the municipality at the end of the financial year N/A 6.44% 10.66% 11.42% less the number of businesses at the start of the financial year / Number of businesses with an ABN in the municipality at the start of the financial year] Strategic Objective 7
A city with an accessible and Strategic indicators well-connected transport network The level of State / Federal commitments toward transport infrastructure and services that aligns with Council’s advocacy on 080 Council will plan, maintain, deliver within its capacity, and advocate when necessary for transport improvements 081 a transport system that supports the Casey community. The transport system should The State and Federal Government committed to a provide the Casey community with safe, accessible and efficient transport choices. variety of arterial road upgrades across the City of Casey and neighbouring municipalities which will result in direct benefits to residents.
CITY OF CASEY There are currently over 20 major projects earmarked Deliver actions that improve residents’ access to for the City of Casey. These include stage two of Major initiatives OUR PERFORMANCE amenities and basic services within a 20-minute walk, the Monash Freeway upgrade, several level crossing removals, the duplication of the Cranbourne Rail line ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Secure improved transport infrastructure and services cycle, or public transport trip, by implementing the for the Casey region by implementing Council’s Casey Integrated Transport Strategy. and the Outer Suburban Arterial Roads (OSAR) package that includes several road upgrades. 2018-19 ‘Commit to Casey’ Advocacy Campaign. During the year, Council continued to implement the The duplication of the rail line between Cranbourne Integrated Transport Strategy – Streets Ahead. It is estimated that there is more than $3 billion and Dandenong construction is expected to start in The key outcomes of this strategy, and the work worth of investment in transport projects across the 2021 and finish by 2023 and the State Government are towards achieving these were as follows: City of Casey. investigating the feasibility of an extension to Clyde. Establish 20-minute neighbourhoods: Residential estates have access to a shared Several level crossing removal works have been ›› State and Federal Government advocacy was path and trail network that provides links to added and confirmed in the program across the undertaken for improvements to the transport the broader Casey area city including: networks for road, public transport and active transport During 2018-19, 29 kilometres of shared path and trail ›› Greens Road, Dandenong South ›› Council worked with the Department of Environment, networks were constructed. A 4.7 per cent increase was ›› Evans Road, Lyndhurst Land, Water and Planning (DELWP), Victoria Walks achieved bringing the total to 619 kilometre of path ›› Camms Road, Cranbourne and the Department of Transport and delivery agencies greater than 1.5 metres in width. toward 20-minute neighbourhood improvements ›› Clyde Road, Berwick Casualty accident rates for the ›› Hallam South Road, Hallam ›› Continued delivery of infrastructure and services including shared paths and roads. City of Casey local roads compared to ›› South Gippsland Highway, Dandenong. Melbourne metropolitan area and similar Support and enhance sustainable modes of transport interface council areas Major Road Projects Victoria are continuing ›› Council partnered with Victoria Walks and the State to deliver key road projects including: Government to develop a Walk and Cycle Plan for Local roads under the management of the ›› Hallam Road South and South Gippsland Highway the City of Casey. City of Casey are performing well above other interface and metropolitan councils, with casualty Intersection upgrade Create an efficient and reliable network ›› Duplication of Narre Warren / Cranbourne Road rates on local roads lower than comparable interface ›› Council advocated for and secured key transport councils and metropolitan councils. ›› Clyde Road / Kangan Drive and Clyde Road / infrastructure relating to road, rail, public transport Monash Freeway intersection upgrades and regional path networks for the city. Freeways within our municipality, under the management of State Government, are having higher crash rates ›› Hallam North and Heatherton Road upgrade Adopt a ‘smart city’ approach to transport planning compared to interface and metropolitan councils – ›› Duplication of Narre Warren North Road ›› Council began work on creating smart which is an indication of these infrastructures operating ›› Monash Freeway upgrade Stage 1 and 2 demonstration projects in the streets and at capacity and struggling to cope with existing traffic ›› Hallam Road upgrade neighbourhoods to improve community’s demand and has a direct impact on road safety. access to technology and innovation. ›› Evans Road reopening ›› Thompsons Road upgrade ›› Duplication of Hall Road Improve local road safety by identifying road grant funding opportunities under the Federal Local Black ›› Pound Road West and Remington Drive duplication Spot Program and submitting associated applications. ›› Ballarto Road and Cranbourne-Frankston Road Council made applications for Federal and VicRoads upgrade. funding to identify and improve local road safety in the City of Casey. Strategic Objective 7 Services Service performance outcome indicators The services that contribute to this strategic objective are: 082 083 Service profile Description of services provided Service performance Results Results Results Results Material variations indicators 2015-16 2016-17 2017-18 2018-19 and comments Transport Provides advocacy for transport related infrastructure and services – arterial road connections, network public transport infrastructure and services provisions. Roads Satisfaction Provides strategy, plans and policy to assist in the development of transport infrastructure CITY OF CASEY and services across the City of Casey. This includes provisions for connections including Community satisfaction Casey received a score
roads and public transport in existing areas and growth areas. rating out of 100 with how of 63 / 100 in the 2019 OUR PERFORMANCE Community Satisfaction Provides support, promotion and partnerships for transport mode shift opportunities. Council has performed on ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 the condition of sealed Survey. This is only Provides traffic engineering assessments and oversight of planning applications related local roads 1 point lower than the to transport infrastructure and services. 61 64 64 63 2018 score of 64, [Community satisfaction however is still above Manages and maintain the traffic network. Provide concepts and detailed design of local rating out of 100 with how the average score for roads projects and intersections. Council has performed on interface councils and Design and deliver road projects in existing and growth areas. the condition of sealed the state average of local roads] 60 and 56 respectively. Maintains and cleanses roads, roadside infrastructure including sealed and unsealed roads, car parks and bridges. Service standard Plans for and delivers provision for public lighting in Council operated car parks and Percentage of sealed local coordinating role for public lighting on local roads. roads that are below the renewal intervention level Delivery of planned Footpath Advocates to other authorities for the connection, enhancement and linkages of the set by Council and not business development network Path and Trail network across the City of Casey. requiring renewal activities has remained 98.93% 98.97% 97.23% 96.10% relatively constant for Provides strategy and planning to encourage the use of active transport for local trips [Number of kilometres of the last three years, in existing and growth areas. sealed local roads below the averaging 96.5% renewal intervention level set Supports the use of public transport through provision of paths and trails leading to delivered as planned. by Council / Kilometres of train stations and along bus routes. sealed local roads] Facilitate programs that enhance the path and trail network, ie. Linking Paths Program. Capacity Provides traffic engineering assessments and oversight of planning applications related to Population path and trail, and accessible pedestrian access. Design and tender, construction, renewal, maintenance and cleansing of path assets and associated lighting including supervision of Municipal population per private developer works. kilometre of local road 186.53 185.05 193.03 192.87 Coordination of public lighting. [Municipal population / Kilometres of local roads] This service aims to lead and advocate for the development of a sustainable and liveable city, responding to community needs and ensuring that Council’s path and trail infrastructure and related areas are maintained to the appropriate standard and are safe and fit for purpose, ensuring compliance with legislative requirements.
Street and Manages the remedial maintenance and pruning of trees owned or managed by the roadside City of Casey, the removal of hazardous and inappropriate trees and species and infill landscaping planting of new trees within streetscapes and reserves to replace missing trees. Delivers new tree planting (streetscapes, reserves, and boulevard treatments), rejuvenation and enhancement programs. Maintains the commercial streetscapes and provides design advice in accordance with Council’s policies and strategies. Approves and constructs new roadside tree and landscaping and oversees planning referrals for new subdivision. Strategic indicators Strategic Objective 8 Ease of customer interaction with council measured through the Net Easy Score The Common Measurement Tool program was 084 An efficient and effective conducted and the Net Easy Score for the city Casey 085 for 2019 was +22, with the benchmark score at +31. In 2018, Council’s score was +61. The Net Easy Score customer focused council measures how easy customers find it to interact with Council, determined by measures of customer loyalty and effort. CITY OF CASEY with sufficient resources Community Satisfaction Survey results to meet priorities for Customer Service OUR PERFORMANCE
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 In the 2019 Community Satisfaction Survey, the score for the City of Casey’s customer service was Council will responsibly manage resources 74 (out of 100). Whilst this is the same score from the to deliver services that meet community needs. 2018 survey, it is still well ahead of the average interface council score of 69, and the state average of 71. Culture and Engagement Scores The City of Casey measure staff culture and engagement Major initiatives on a biennial basis through a survey to all staff. As this was last conducted during 2017-18, results for 2018-19 There were no major initiatives are not available. under this objective in 2018-19. Expenses per head of municipal population The City of Casey spent $944.40 per head of municipal population in 2017-18 compared to $918.61 in 2018-19. Community Satisfaction Survey overall results In the 2019 Community Satisfaction Survey, the score for ‘overall performance’ was 63 (out of 100). This is a two-point increase from the 2018 survey and puts the City of Casey above the average for interface councils at 61, and the state average of 60. Strategic Objective 8
Strategic Objective 8 Services The services that contribute to this strategic objective are:
Service profile Description of services provided Service profile Description of services provided
Customer Manages customer contact channel operations including: Call Centre, Customer Service Financial Provide support, systems and processes to responsibly and sustainably manage Council’s 086 service Centres, concierge services, email (customer requests). ServiceServices performancefinances to ensure outcome that Council’s indicators financial obligations and legislative requirements are met. 087 These include: Provides of a first point of ontact delivering a positive, efficient, and consistent customer experience across a range of contact channels. ›› Accounts payable ›› Accounts receivable projects and processes to improve the customer experience including the Implements ›› Staff payroll Customer Focus and Contact Channel Strategies. ›› Strategic financial planning CITY OF CASEY Leads and supports service design that puts the customer experience at the heart of ›› Council budget
decision making. ›› Tax and other compliance requirements OUR PERFORMANCE Develops a Customer Insights Program that informs decision making, delivers actionable ›› Financial accounting including Asset Accounting ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 insights, and measures and reports on the customer experience through the corporate ›› Audited financial statements reporting framework. ›› Financial support to other services, Executive Leadership Team and Casey Leadership Team Utilises customer insights to co-design and build multi-channel services and user ›› Monthly / quarterly financial reports experiences for customers. ›› Corporate planning and reporting.
Asset design Ensures that capital works are planned and delivered in accordance with current standards Asset Leads the organisation in the development of strategic policies, strategies and plans for the and delivery and specifications and meet future community needs. management management of Council’s physical assets to ensure they continue to meet the communities service needs. Coordinates the design and delivery of Council’s assets including community facilities, civil infrastructure and landscape infrastructure. Manages and maintains Council’s asset register and system. Assists in the nomination of projects, preparation of future annual Capital Works program Assets are required for Council to deliver services to the community. Council knows and for Council assets. understands what it owns and will acquire in terms of physical assets, and the long-term costs, risks, legislative requirements and benefits associated with those assets. Provides design, documentation and project management services throughout all project phases including but not limited to feasibility studies, concept design, design development, Governance Provides risk management services, development of security strategy, business statutory applications, tendering, contract, contractor selection, construction documentation and risk continuity planning, management of the insurance portfolio, coordinate Council meetings, and contract administration. provide advice on good governance including management of statutory requirements in Assists in the preparation of funding applications including providing assistance to internal relation to Local Government Act, Infringement Act, Privacy and Data Protection Act, and and external stakeholders. manage corporate occupational health and safety systems, facilitating injury management and return to work program. Delivers of new council infrastructure through Special Charge Schemes including community consultation. Rates and Maintains Council’s core property, name and address records, public open space valuations, Maintains infrastructure standard drawings and specifications. valuations rating and land tax, as well as the raising and collection of rates. Construction supervision of developer funded works and assists in the development Community Engages the community through a variety of traditional and new customer focused channels of master plans. Engagement including Council’s website, CityNews magazine, Council’s dedicated community engagement and Advocacy website, social media and publications. Service planning Coordinates Council’s service planning and service review program to ensure delivery of efficient and effective services for the community. Advocates to State and Federal Governments or other third parties on behalf of residents. Drives employee engagement through the implementation and delivery of internal Organisational Each of the core functions of the Organisational Performance service communications campaigns. performance (Continuous Improvement, Our Ways of Working and Corporate Planning and Performance Reporting) work together to provide the capability to drive the cycle of improvement Supports internal and external communications via video production. necessary to deliver high performance. Property Manages the acquisition, leasing, use, maintenance and disposal of Council’s property assets Continuous improvement enables the identification and exploration of opportunities for the Services to ensure effective and efficient management of Council’s property portfolio. improvement of services, business processes and ultimately, the experience of customers. Human Provides general employment advice and support including development of HR policies, The Our Ways of Working enable effective implementation of improvement opportunities resources recruitment, industrial relations, coaching support and consulting, learning and development by preparing people and managing and delivering the new ways of working or change. programs. This service meets legislative requirements of the Fair Work Act, the EEO Act, Corporate planning and performance reporting monitors, measures and reports on the the OHS Act and the Local Government Act as it relates to the employment of people. benefits of the new ways to ensure outcomes are achieved for the organisation and the community. This function also enables the organisation to forward plan and in doing so, ensure that it meets community expectations. Strategic Objective 8 Service performance outcome indicators
Service performance Results Results Results Results Material variations Service performance Results Results Results Results Material variations indicators 2015-16 2016-17 2017-18 2018-19 and comments indicators 2015-16 2016-17 2017-18 2018-19 and comments
088 Governance Efficiency 089 Transparency Workforce turnover Percentage of council Number of permanent Higher levels of workforce resolutions made at an staff resignations and turnover in 2018-19 were ordinary or special meeting The results show a slight terminations as a affected by resignations CITY OF CASEY of council, or at a meeting decrease from 2017-18 percentage of the average and retirements, and of a special committee number of permanent staff organisational redesign
due to closed decisions OUR PERFORMANCE 8.80% 9.30% 11.29% 14.82% consisting only of being made regarding [Number of permanent during 2018-19. councillors, closed
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 recruitment for a new The forecast assumption 23.41% 2.60% 5.29% 3.81% staff resignations and to the public under CEO. Council remains terminations / Average is that turnover levels section 89(2) of the Act committed to being open number of permanent will moderate to around [Community satisfaction and transparent to the staff for the financial year] 12 per cent per annum. community regarding rating out of 100 with Revenue level how Council has performed its decisions. on the condition of sealed Residential rate revenue local roads] per residential property assessment $1,672.68 $1,694.47 $1,702.37 $1,742.11 Satisfaction [Residential rate revenue / Community satisfaction Casey received a score Number of residential rating out 100 with how of 57/100 in the 2019 Capacity council has performed in Community Satisfaction making decisions in the Survey. This is slightly Population interest of the community lower than last year’s 58 57 60 57 Total expenses per head score of 60, however [Community satisfaction of municipal population rating out of 100 with the is higher than the $838.52 $813.02 $918.61 $944.40 performance of council in interface and state [Total expenses / Municipal making decisions in the Council averages, population] interest of the community] both of which were 55. Our People 090 091 OUR PEOPLE OUR PEOPLE CITY OF CASEY CITY OF CASEY Council ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 ANNUAL REPORT 2017 – 2018
Chief Executive Officer Glenn Patterson
Director Community Corporate Director City Planning Life Strategic Services Strategic Customer and Business and Infrastructure Director Director Transformation Peter Fitchett Steve Coldham Sheena Frost Jen Bednar
›› Manager ›› Manager ›› Chief Financial ›› Manager City and Asset Planning Active Communities Officer (CFO) Communications Keri New Callum Pattie Bernard Rohan and Marketing Juanita Haisman ›› Manager ›› Manager ›› Manager Governance City Design and Bunjil Place Holly De Kretser ›› Manager Construction Colette McMahon Customer and Digital ›› Manager Information Trevor Griffin Vacant Organisational Structure ›› Manager Technology ›› Manager Child, Youth and Family Vicki Blackman ›› Manager City Presentation Virginia Lloyd Improvement and ›› Manager Property Council is the governing body that appoints a Chief Executive Officer (CEO). The CEO has responsibility for the David Richardson Innovation ›› Manager and Procurement Vacant day to day management of operations in accordance with the strategic directions of the Council Plan. ›› Manager Connected Communities Chris Heath The CEO and four directors form the Executive Leadership Team and lead the organisation. Growth and Investment Kate Sieh ›› Manager Kathryn Seirlis Strategy and ›› Manager Business Intelligence ›› Manager Safer Communities Details of the CEO, directors and managers reporting to the directors, as at 30 June 2019 are set out on page 091. Vacant Statutory Planning and Caroline Bell Building Services ›› Manager Duncan Turner Technology Clint Allsop ›› Manager Sustainability and Waste Michael Jansen 092 Council staff 093
A summary of the number of Council staff (represented as both A summary of the number of Council staff (represented as both full-time equivalent (FTE) and full-time equivalent (FTE) and headcount) by employment type, headcount) by employment classification and gender as at 30 June 2019 is set out below. division and gender as at 30 June 2019 is set out below. OUR PEOPLE CITY OF CASEY
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Male Female Male Female Employment Total Total Total Total type Division FTE Headcount FTE Headcount FTE headcount Classification FTE Headcount FTE Headcount FTE headcount
Full-time CEO’s Office 1.0 1 1.0 1 2.0 2 Band 1 16.0 109 19.4 132 35.4 241 employee Band 2 5.5 10 72.9 140 78.4 150 City Planning and 180.0 180 93.0 93 273.0 273 Infrastructure Band 3 42.1 52 12.2 36 54.3 88
Community Life 71.0 71 217.8 218 288.8 289 Band 4 34.6 47 103.1 133 137.7 180 Corporate Services 20.0 20 49.0 49 69.0 69 Band 5 66.3 69 160.4 200 226.7 269 Customer Focus Band 6 99.1 100 158.1 176 257.2 276 32.0 32 59.0 59 91.0 91 and Innovation Band 7 62.0 62 72.5 80 134.5 142 Total 304.0 304 419.8 420 723.8 724 Band 8 6.0 6 6.6 7 12.6 13 Part-time Part- CEO’s Office 1.5 2 32.2 48 33.7 50 Senior Officer 14.0 14 11.8 12 25.8 26 employee Time Maternal and Child Health 0 0 41.4 61 41.4 61 City Planning and 22.5 54 336.9 560 359.4 614 Infrastructure Kindergarten Assistant 2.4 3 97.8 143 100.2 146
Community Life 1.3 2 11.4 17 12.7 19 Kindergarten Teacher 2.1 3 89.8 112 91.9 115 Corporate Services 1.5 2 17.1 26 18.6 28 Pre-School Field Officer 0 0 2.0 3 2.0 3
Customer Focus Grand Total 350.1 475 848.0 1,235 1,198.1 1,710 19.3 111 30.8 164 50.1 275 and Innovation Note: Senior Officer is defined in S.3(1) of the Local Government Act 1989 as: Total 26.8 60 397.6 651 424.4 711 a. The Chief Executive Officer; or Casual Community Life 19.3 111 25.6 156 44.9 267 employee b. A member of Council staff who has management responsibilities and reports directly to the Chief Executive Officer; or Customer Focus 5.0 8 5.0 8 c. Any other member of Council staff whose total remuneration exceeds $124,000 and Innovation or a higher threshold amount specified by the Minister in accordance with section 97B. Total 19.3 111 30.6 156 49.9 267
Grand total 350.1 475 848.0 1,235 1,198.1 1,710 Other staff matters
Equal Employment Professional Opportunity Program Development Programs Health and safety The following outlines Council’s activities and performance The organisation recognises and Council continued its commitment The City of Casey remains in relation to key health and safety objectives: respects the importance of diversity to developing and maintaining a committed to its vision in providing and incorporates the principles of high performing workforce through a safe working environment for Initiatives Performance employees, contractors, volunteers 094 Equal Employment Opportunity a range of programs and 095 (EEO) into recruitment practices. organisational initiates. and others, so that they may return Further Develop On track to review 100% of home safe every day. Council’s and improve Council’s Corporate Procedures against Employees are expected to In December 2018, there were OHS Strategy contains an OHS Management MAV approved model procedures undergo awareness training 31 employees who graduated action plan which aims to systems by December 2018. in EEO when they commence from our internal Aspiring Leaders continuously improve Council’s Procedures for review include: employment with the City of Casey. Program, our largest cohort to go health and safety management OUR PEOPLE CITY OF CASEY through the program to date. OHS contract management, All employees are given access to systems. With support from This project provides a platform for OHS electrical Equipment information on our intranet in relation occupational health and safety the City of Casey’s potential leaders in the Workplace. Incident, to their rights and responsibilities representatives within its various Injury and near miss reporting.
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 to build the skills to lead effectively regarding discrimination. workplaces, Council ensured and acquire a Diploma of Leadership hazards were identified and control Implement monthly workplace 94% inspections were completed Enterprise Agreement and Management. The participants measures introduced to reduce the inspection program against the inspection schedule. collectively delivered eight significant The 2017 Casey City Council likelihood of injuries to employees. organisational projects used for Executive management 80% executive management Enterprise Agreement (EA) is in its change initiatives and process Health promotion participation in health and attendance at Health and second year of operation providing improvement. safety consultation forums Safety Committee meetings. terms and conditions of employment The City of Casey’s commitment for employees to enable the effective In early 2018, the City of Casey’s to providing its staff with a healthy Develop health and Security Strategy review was delivery of services and outcomes inaugural mentoring program workplace is evident by the ongoing safety procedures for endorsed by EMT on 24 April 2018. for our customers. ‘Mentoring@Casey’ commenced. assistance and benefits available Bunjil Place facility There were 118 matched mentor- to staff. In 2018-19, these included: On track to review Bunjil place A consultative committee mentee pairs and the objective of health and safety procedures. consisting of internal employees ›› Employee assistance program the program was to create more Consultant engaged to conduct and management representatives organisational awareness and ›› Provision of health and security review of existing was established to monitor and build relationships. The successful wellbeing programs controls, identify gaps and review issues and queries arising eight‑month program finalised in provide recommendations. out of the implementation of the EA. ›› Providing free Influenza late 2018 and is set to return in vaccinations to staff The review is part of a three-stage The first meeting was held on late 2019. report into Emergency 1 May 2019 with no current ›› Negotiated membership Shared leadership Management, Security or emerging issues identified. rates at Casey ARC / RACE and Facility Management. A preliminary discussion was also In 2018-19, Council embarked on ›› Subsidised Social Club. held in May 2019 with all unions a programme of introducing a new regarding enterprise bargaining shared leadership model. Early Intervention Program for the 2020 Enterprise Agreement. – providing support to allow Shared leadership is a leadership employees to remain at Council received support from each philosophy that broadly distributes work if injured. union to commence a consolidation leadership responsibility, such of the existing EA to modernise that people within a team and language and consolidate Parts A, organisation are empowered B, C and D into one Part A. This to lead each other. process was commenced with a Shared leadership at the view to completing the consolidation City of Casey delivers an environment in late 2019 with buy-in from where everyone does the thinking, each union. everyone takes the initiative and leaders coach and empower. With a focus on cultural change, we have started engaging with our leaders with an aim of embedding this new leadership philosophy across the organisation. 096 097 Governance, management
CITY OF CASEY and other information AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 GOVERNANCE, MANAGEMENT Governance The City of Casey is constituted Council is committed to under the Local Government effective and sustainable forms Act 1989 to provide leadership of democratic and corporate for the good governance of the governance as the key to ensuring municipal district and the local Council and its administration community. Council has a meet the community’s priorities. number of roles including: The community has many ›› Taking into account the opportunities to provide input diverse needs of the local into Council’s decision-making community in decision-making processes including community ›› Providing leadership by consultation, public forums such establishing strategic objectives as ward meetings and the and monitoring achievements ability to make submissions to ›› Ensuring that resources are Special Committees of Council. managed in a responsible Council’s formal decision-making and accountable manner processes are conducted through ›› Advocating the interests Council meetings and Special of the local community Committees of Council. Council to other communities delegates the majority of its and governments decision-making to Council staff. ›› Fostering community cohesion These delegations are exercised and encouraging active in accordance with adopted participation in civic life. Council policies. Meetings of Council Special Committees Councillor allowances Council conducts open public The Local Government Act 1989 In accordance with Section 74 of In 2018-19, Council held meetings on the first and third allows Councils to establish one the Act, Councillors are entitled the following meetings: Tuesday of each month. Members or more special committees to receive an allowance while 098 of the community are welcome to consisting of: performing their duty as a Councillor. 099 Ordinary attend these meetings and observe The Mayor is also entitled to receive Council meetings ›› Councillors 23 from the gallery. A total of 23 a higher allowance. Council meetings, three Special ›› Council staff Council meetings and four The State Government sets Special Council ›› Other persons the upper and lower limits for all meetings Special Committee meetings CITY OF CASEY 03 were live streamed, with a total ›› Any combination of the above. allowances paid to Councillors and Mayors. Councils are divided into community reach of over 28,0000 The Council had two Special Special Committee three categories based on income viewers. Council meetings also Committees during 2018-19. (Planning) meetings and population of each Council.
provide the opportunity for AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 04 These were the Planning Committee In this instance, the City of Casey community members to submit which met on four occasions, and GOVERNANCE, MANAGEMENT a question to the Council or is recognised as a category two the Team 11 Special Committee Council. The following table contains make a submission. which met on one occasion. Meeting attendance details of current allowances paid The Planning Committee was to the Mayor and Councillors during the year 2018-19: Ordinary Special Special disbanded by resolution of Council Council Committee Council on the 8 November 2018. Councillor Allowance Councillor meetings meetings (planning) Total The only meeting of the Team 11 Special Committee took place Ablett 17 3 3 23 Cr Stapledon $89,352 18 August 2018 in relation to Aziz 19 3 2 24 Team 11 activities. Council’s proxy Cr Ablett $51,298 delegate, the Acting Chief Executive Cr Aziz $33,535 Crestani 23 3 3 29 Officer David Wilkinson, attended this meeting along with delegates Flannery 23 3 3 29 Cr Crestani $33,535 from Cardinia Shire Council and Gilic 17 3 3 23 Greater Dandenong City Council. Cr Flannery $33,535 Cr Gilic $33,535 Jackson 19 3 3 25 Mayor allowance Rosario 21 3 2 26 Cr Jackson $33,535 From July – November 2018, Cr Rowe $33,535 Rowe 19 3 2 24 $8,809 monthly payments; $105,705 per annum (pro rata). Serey 20 2 3 25 Cr Rosario $33,535 From December 2018 Cr Smith $33,535 Smith 23 2 3 28 – June 2019, Stapledon 22 3 2 27 $8,985 monthly payments; Cr Serey $33,535 $107,819 per annum (pro rata). Cr Smith $33,535
Ministerial determination under s.73B of the Local Government Act 1989 increased Councillor allowances by 2.0 per cent, effective 1 December 2018. ›› From July – November 2018, monthly payments of $2,758 totalling $33,094 per annum (pro rata). ›› From December 2018 – June 2019, monthly payments of $2,813, totalling $33,756 per annum (pro rata). Councillor expenses Conflict of interest In accordance with Section 75 Council is also required to adopt Councillors are elected by the Council has a comprehensive of the Act, Council is required to and maintain a policy in relation residents and ratepayers to act in procedure in place to accommodate reimburse a Councillor for expenses to the reimbursement of expenses the best interests of the community. the disclosure of a conflict of incurred while performing his or for Councillors. The policy provides This is a position of trust that interest. Declaration of a conflict her duties as a Councillor. guidance for the payment of requires Councillors to act in the of interest is a standard agenda reimbursements of expenses and public interest. When a council item for all Council and Committee the provision of resources, facilities delegates its powers to a Council meetings. While the procedures and other support to the Mayor officer or a committee, the vary depending on the particular role and circumstances, in general 100 and Councillors to enable them committee or officer also needs to 101 to discharge their duties. act in the public interest. A conflict they involve disclosing the relevant of interest occurs when personal or interests in a specific way and then private interest might compromise stepping aside from the relevant The table below outlines 2018-19 Councillor expenses ($): the ability to act in the public decision-making process or from the interest. A conflict of interest exists exercise of the public duty. A register IT and Training and is maintained to record all disclosed CITY OF CASEY even if no improper act results Councillor Travel / car Carer communications education Total from it. conflict of interests. During 2018-19, 43 conflicts of interest were Cr Ablett 189 - 1,252 5,273 6,714 declared at Council and AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Special Committee meetings.
Cr Aziz 17,848 - 6,526 4,941 29,315 GOVERNANCE, MANAGEMENT Cr Crestani 6,154 - 1,296 - 7,450 Cr Flannery - - 2,284 - 2,284 Governance and management checklist Cr Gilic - - 590 - 590 The following are the results in the prescribed form of Council’s assessment against the prescribed governance and management checklist. Cr Jackson 6,931 - 840 - 7,771
Cr Rowe 7,798 - 2,054 1,317 11,169 Governance and management item Requirement YES or NO Date
Cr Rosario 3,887 - 1,242 - 5,129 Community engagement policy Current policy (policy outlining Council's commitment to engaging YES 06/09/2018 Cr Serey 702 - 994 4,491 6,187 in operation with the community on matters of public interest) Cr Smith 6,087 - 4,393 - 10,480 Community engagement guidelines Current guidelines (guidelines to assist staff to determine when YES 01/07/2018 Cr Stapledon 14,096 17,895 6,670 11,492 50,154 in operation and how to engage with the community) Strategic Resource Plan Plan adopted in Code of conduct ›› (plan under section 126 of the Act outlining the accordance with YES 18/06/2019 The Act required Council to As well as setting out the financial and non-financial resources required for section 126 of amend and adopt the Councillor Councillor Conduct Principles, at least the next 4 financial years) the Act Code of Conduct by resolution the Code outlines: Annual budget Budget adopted in at a Special Council meeting held (plan under section 130 of the Act setting out the ›› Key definitions for Council, accordance with specifically to consider the services to be provided and initiatives to be undertaken YES 18/06/2019 role of Councillors, role of section 130 of reviewed Code of Conduct. over the next 12 months and the funding and other the Mayor, functions of the Act On 14 February 2017 Council resources required) the Chief Executive Officer adopted the Councillor Code of Asset management plans ›› Dispute and conflict Conduct that is designed to: (plans that set out the asset maintenance and renewal Current plans resolution procedures YES 18/11/2017 ›› Specify the agreed standard of needs for key infrastructure asset classes for at least the in operation Councillor behaviour required ›› Other conduct definitions next 10 years) under the Act, such as those for the ethical and professional Rating strategy relating to confidentiality Current strategy performance of duties under (strategy setting out the rating structure of Council to levy YES 20/05/2014 in operation the Act ›› Improper direction or influence, rates and charges) ›› Foster good working relations conflict of interest. between Councillors to enable them to work constructively together in the best interests of the local community ›› Mandate Councillor conduct designed to build public confidence in the integrity of local government. Governance and management item Requirement YES or NO Date
Performance reporting framework (a set of indicators measuring financial and non-financial Current framework YES 12/12/2017 performance, including the performance indicators in operation referred to in section 131 of the Act) Government and Council Plan reporting Management Checklist 21/08/2018 (report reviewing the performance of the Council 20/11/2018 against the Council Plan, including the results in Current report YES 19/02/2019 Governance and management item Requirement YES or NO Date relation to the strategic indicators, for the first 21/05/2019 six months of the financial year) Risk policy Current policy 102 (policy outlining Council’s commitment and approach to YES 28/06/2017 Financial reporting Quarterly 103 in operation minimising the risks to Council’s operations) (quarterly statements to Council under section 138 of statements 16/10/2018 the Act comparing budgeted revenue and expenditure presented to 20/11/2018 Fraud policy Current policy with actual revenue and expenditure) Council in YES 19/02/2019 (policy outlining Council’s commitment and approach to YES 19/03/2018 in operation accordance 21/05/2019 minimising the risk of fraud) with section 138(1) CITY OF CASEY Municipal emergency management plan Prepared and of the Act (plan under section 20 of the Emergency Management Act maintained in Risk reporting 1986 for emergency prevention, response and recovery) accordance with (six-monthly reports of strategic risks to Council’s Reports prepared 21/08/2018 AND OTHER INFORMATION
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 section 20 of YES 17/10/2017 YES operations, their likelihood and consequences of and presented 02/04/2019 the Emergency GOVERNANCE, MANAGEMENT occurring and risk minimisation strategies) Management Act 1986 Performance reporting (six-monthly reports of indicators measuring the Procurement policy Prepared and Reports prepared results against financial and non-financial performance, YES 13/11/2018 (policy under section 186A of the Local Government Act approved in and presented including performance indicators referred to in 1989 outlining the matters, practices and procedures that accordance with YES 13/04/2017 section 131 of the Act) will apply to all purchases of goods, services and works) section 186A of the Local Annual Report Annual report Government Act (annual report under sections 131, 132 and 133 considered at a of the Act to the community containing a report of meeting of Council Business continuity plan YES 16/10/2018 operations and audited financial performance statements) in accordance with (plan setting out the actions that will be taken to ensure Current plan YES 03/10/2017 section 134 of that key services continue to operate in the event of in operation the Act a disaster) Councillor Code of Conduct Disaster recovery plan Code of conduct (Code under section 76C of the Act setting (plan setting out the actions that will be undertaken to Current plan reviewed in YES 11/07/2017 out the conduct principles and the dispute recover and restore business capability in the event of in operation accordance YES 19/02/2017 resolution processes to be followed by Councillors) a disaster) with section 76C of the Act Risk management framework Current framework (framework outlining Council’s approach to managing YES 11/07/2017 Delegations 23/07/2018 in operation Delegations risks to the Council’s operations) (a document setting out the powers, duties and functions 06/03/2019 reviewed in Audit Committee of Council and the Chief Executive Officer that have been 07/03/2019 Committee accordance YES (advisory committee of Council under section 139 delegated to members of staff) 28/03/2019 established with section 98(6) of the Act whose role is to oversee the integrity of a 16/04/2019 in accordance YES 17/09/1996 of the Act Council’s financial reporting, processes to manage risks with section 139 to the Council’s operations and for compliance with Meeting procedures Meeting of the Act applicable legal, ethical, and regulatory requirements) (a local law governing the conduct of meetings procedures local of Council and special committees) law made in Internal audit YES 22/09/2016 (independent accounting professionals engaged by accordance with Internal auditor the Council to provide analyses and recommendations YES 17/07/2015 section 91(1) engaged aimed at improving Council’s governance, risk and of the Act management controls)
I certify that this information presents fairly the status of Council’s governance and management arrangements. 104 105 Audit and Risk Committee Internal audit External audit Risk management Statutory information The Audit and Risk Committee’s role Council’s internal audit function Council is externally audited by The City of Casey manages its risks to maximise In accordance with Part 12 of the Local Government CITY OF CASEY is to monitor, review and advise provides independent and objective the Victorian Auditor-General. For opportunity and minimise loss. Risk management (General) Regulations 2015, the following is a list of the Council on the standard of its assurance that the appropriate 2018-19, the annual external audit of planning is an organisation-wide exercise but is prescribed documents that are available for inspection financial control, risk management processes and controls are in Council’s Financial Statements and also part of the daily business activities of individual or copies of the documents can be obtained for the
place across Council. Internal audit Performance Statement was purposes of section 222 of the Local Government AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 and corporate governance. departments. Our Risk Management Policy describes The Committee assists Council in services are provided by an external conducted by the Victorian Auditor- our commitment to managing risks and details the Act 1989. GOVERNANCE, MANAGEMENT provider with extensive local General’s Audit Service provider, carrying out its responsibilities for organisation’s objectives and key responsibilities ›› Details of overseas and interstate travel (with the government experience. A risk RSM Australia Pty Ltd. accountable financial management, exception of interstate travel by land for less than three based three-year Internal Audit Plan Monitoring of strategic risks is reported regularly good corporate governance, The external auditors attend the days) undertaken in an official capacity by Councillors is revised annually to ensure the to Council’s Executive Leadership Team, Audit maintaining an effective system April and August Audit and Risk or any member of Council staff in the previous audit resources remain focused and Risk Committee and to Council. Council has of internal control and risk Committee meetings to present the 12 months. on the appropriate areas. a comprehensive and mature risk management management and fostering financial statements, audit strategy framework in place and consistently monitors ›› Agendas for and minutes of ordinary and special an ethical environment. The The review process considers and the audit reviewed financial all areas of the organisation to improve the meetings of Council held in the previous 12 months, Audit and Risk Committee consists Council’s risk framework, the statements. The external audit management of risk to achieve best practice. except if the minutes relate to parts of meetings that of three independent members, Council Plan, the impact of any management letter and management have been closed to the public. Mr Robert Bennett (Chair), change on operations, systems or responses are also provided to Council underwent a compliance review in 2018 on its Mr Simon Mahony, the business environment, prior the Audit and Risk Committee. liability exposures from our insurer MAV Liability Mutual. ›› Minutes of meetings of special committees Mr Vincent Philpott, and two audit coverage and outcomes, and The independent audit process requires Council to held in the previous 12 months except if the minutes Councillors. Independent members management input. The three-year demonstrate that it has workable systems in place relate to parts of meetings that have been closed are appointed for a three-year term. and annual Audit Plans are reviewed to ensure reasonable safety is provided to the public. to members of the public. and approved by the Audit and Risk Retiring members shall be eligible The audit assesses management of roads and ›› Details of property, finance and operating leases Committee annually. The Internal to reapply for membership, however, footpaths, recreational activities, trees, professional involving land, buildings, plant, computer equipment Auditor attends each Audit and Risk they shall not be appointed for liability and property management. Council scored or vehicles entered into by the Council as a lessor or Committee meeting to report on the more than three consecutive terms. 94.5 per cent achieving equal third in the state. lessee, including the name of the other party to the status of the annual Audit Plan, The Chair is elected from amongst lease and the terms and value of the lease. to provide an update on the Council’s Audit and Risk Committee through the internal the independent members. implementation of audit audit process, audits the risk management framework, ›› A register of delegations kept under sections 87(1) The Audit and Risk Committee meet recommendations and to present prevention of fraud program and business continuity and 98(4) of the Local Government Act 1989, five times a year, with one meeting findings of completed reviews. plan on a regular basis. In addition, the development including the date of the last review. dedicated to the end-of-year of the three-year Internal Audit Plan links to the The responsible managers for each ›› A register of authorised officers appointed under financial and performance area reviewed are required to attend operational and strategic risk registers. statements. The Internal Auditor, section 224 of the Local Government Act 1989. the Audit and Risk Committee A comprehensive prevention of fraud and corruption Chief Executive Officer, or ›› A list of donations and grants made by the Council meeting to respond to questions program has been in place since 2008 with Council staff nominated representative, during the financial year, including the names of persons in relation to the reviews. All audit trained through a regular online training program on Chief Financial Officer and Team or bodies which have received a donation or grant issues identified are risk rated. how to recognise and report fraud and corruption. Leader Integrity and Legal Support Recommendations are assigned and the amount of each donation or grant. attend all Audit and Risk Committee An anonymous fraud reporting hotline is one of to the responsible manager and the reporting options available to staff. meetings. Other management tracked by Council in an appropriate representatives attend as required management system. Managers A desk top exercise of Council’s Business Continuity to present reports. The external provide regular status updates that Plan (BCP) and process was carried out in auditors attend twice a year are reviewed and reported to the October 2018. Members from the Business Recovery to present the financial and Executive Management Team and Team (BRT) and various key departmental personnel performance statements and the Audit and Risk Committee. were involved in the test exercises which involved audit strategy. Minutes from each Quality assurance is measured a potential pandemic event and a loss of access to Audit and Risk Committee meeting through the annual Audit and Risk IT services. The exercises indicate that the Council is are subsequently reported to and Committee self-assessment and in a good position to minimise the impact of a severe considered by Council. completion of the Internal Audit Plan. interruption event in the immediate term. Statutory information
Contracts delivered, culminating with a feedback, including that they felt website being updated and the details of an individual’s health Council has established a process graduation ceremony. With the During the year, Council entered appreciated for the role they play option for City of Casey residents to or financial position) and material for receiving, logging, actioning and success, some graduates have into contracts valued at $150,000 in the community. register their dogs and cats online. of a commercially sensitive nature. management reporting of requests gone on to employment and or more for works or services of a Online animal registration has also Reasons are provided if requests are for information to ensure it meets the securing leadership roles in Domestic Animal specific kind as specified in section been established with Council’ refused and the applicant is advised requirements of the Privacy and their respective communities. Management Plan 186(5)(a) and (c) of the Act. It also Pound, the Lost Dogs Home, of the appeal rights that apply. Data Protection Act 2014 or other legislation. entered into the following contracts ›› Planning and delivering inclusive During 2018-19, the City of Casey for use following the release Requests under the Freedom of valued at $150,000 or more for and accessible playgrounds, continued to implement its of impounded animals. Information Act 1982 should be The Request for Information goods, services or works without infrastructure, communication and 2017‑2021 Domestic Animal Use of social media and media directed to: document can also be found and engaging in a competitive process: community participation initiatives. Management Plan, whereby releases were used over the peak Freedom of Information Officer downloaded from Council’s website 106 Council focused its priorities on at casey.vic.gov.au. Further queries 107 a. Bunjil Place Interface Works Carers Recognition periods including Christmas and City of Casey responsible pet ownership New Year to inform residents about PO Box 1000 regarding privacy matters and the b. Bayview Car Park Earth Works In accordance with the education and the value of animal the City of Casey’s reunification Narre Warren 3805 handling of personal information registration within our municipality. should be directed to: Accessibility Action Plan Carers Recognition Act 2012, services. A 54 per cent reduction Tel: 9705 5200 Council is required to report annually A total of 1,132 dogs and 1,189 cats in animal collections was achieved Email: [email protected] Privacy Officer On 19 June 2018, Council CITY OF CASEY on its care measurement obligations were collected and impounded, with over the Christmas period, from City of Casey endorsed the City of Casey All requests must be in writing giving under Section 11 of that Act. Council 34,866 pets registered, and 10 dogs 46 animals being collected in 2017, PO Box 1000 Accessibility Action Plan sufficient information to enable took all practical measures to comply seized, pending court outcomes. to 21 animals in 2018. Narre Warren 3805 2017‑2021 (the Plan). This Plan Council to identify the document with its responsibilities outlined in the A total of 66 matters were Tel: 9705 5200 AND OTHER INFORMATION
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Food Act Ministerial provides a strategic approach Carers Recognition Act 2012. sought. An application form is prosecuted in Court including Email: [email protected] GOVERNANCE, MANAGEMENT in response to Council meeting Directions available from the Freedom of Council has promoted the principles minor and serious dog attacks, its obligation to legislative Information Officer who can also Protected Disclosure of the Act to people in care dog wandering at large, and fail In accordance with Section 7E requirements, including the provide advice on the wording of Procedures relationships who receive to register charges. of the Food Act 1984, Council is Disability Discrimination Act 1992 the request or downloaded from Council services, to people required to publish a summary of Protected Disclosure Act 2012 and the Charter of Human Rights in care relationships and the During 2018-19, Council organised any Ministerial Directions received Council’s website. The application The Protected Disclosure Act 2012 and Responsibilities Act 2006. It wider community by: animal related events including during the financial year in the fee is $29.60 from 1 July 2019 aims to ensure openness and also ensures compliance with the the annual Pet Expo where Annual Report. No such Ministerial and the charge for searching is ›› Distributing printed material accountability in government by Disability Act 2006 Vic section 38. approximately 5,000 people attended Directions were received by Council $22.20 per hour. through relevant Council services encouraging people to disclose Wilson Botanic Park with their pets during the 2018‑19 financial year. Many areas across Council have There were 65 Freedom of improper conduct within the public ›› Providing information to and obtained information on taken responsibility to implement Information requests lodged in sector and provide protection for organisations represented in responsible pet ownership. Freedom of Information actions pertaining to the Plan to 2018-19. For more information people who make disclosures. Show bags were handed out create a whole of Council approach Council and community networks In accordance with section 7(4AA) contact the Freedom of to registered pet owners with (a) and 7(4AA) (b) of the In accordance with section 70 of to accessibility. These actions are ›› Council took all practical Information Officer. City of Casey merchandise including Freedom of Information Act 1982, the Protected Disclosure Act 2012, in the process of being reviewed measures to ensure staff, a collar, tag, bowl, toy, excrement Council is required to publish certain Privacy Report Council must include in their and Year two and three actions Council agents and volunteers bag and educational information. statements in their annual report or Annual Report information about developed. Initiatives delivered working for Council are informed Council is required to comply with The event was a great success separately such as on its website, how to access the procedures in 2018-19 included: about the principles and obligations the Privacy and Data Protection Act and online animal registrations were concerning its functions and established by the Council under of the Act by including information 2014 and the Health Records Act ›› Supporting the Chrisalis completed on the day. information available. Part 9 of that Act. Foundation to plan and deliver on the care relationship in: 2001. Under these Acts, Council is Other events include two Council has chosen to publish the required to be as open as possible Procedures on how to make a a Gala Ball for All Abilities. ›› Council induction and training cat desexing clinics run from statements separately in a document in regard to how Council collects, disclosure are publicly available On 20 October 2018, 32 people programs for staff working in Myuna Farm, where 50 cats were called a Part II Statement which uses, stores and protects the on Council’s website. Council is with a disability participated in Community Care and disability desexed over a two-day period and can be found on the Freedom of personal and health information also required to provide certain the event, with dance classes services provided leading up to the free microchipping and discounted Information section of our website; it holds. information about the number event. Outcomes for participants ›› Council induction and training desexing was offered to those however Council provides the and types of protected disclosures Council is committed to protecting complaints during the financial year. included improved confidence programs for staff working in owners. Positive feedback was following summary of the application people’s right to privacy and the During the 2018-19 financial year, and social skills. Due to the front-line positions with the received from cat owners who and operation of the Freedom responsible and fair handling of no disclosures were notified to success of the ball, the Chrisalis general community couldn’t afford to desex and of Information Act 1982. personal information, consistent with IBAC under section 21(2) of the Foundation have committed to microchip their cats and were ›› Induction and training programs The Freedom of Information Act the Privacy and Data Protection Act Protected Disclosure Act 2012. delivering the event again in now able to register their cats for volunteers working directly 1982 provides members of the 2014 and the Health Records Act 2020. Dance classes have to be compliant with the Act. with the community community with a legally enforceable 2001. These Acts outline several Road Management Act continued long after the Changes to the Domestic Animals Act right of access to documents held privacy principles the Council must Ministerial Directions success of the ball due ›› Delivering Carers Day Out on in 2018 / 19 have resulted in the by Council, unless exemptions apply. adhere to when undertaking its to popular demand. 24 August 2018 in partnership In accordance with Section 22 of auditing of domestic animal business Common exemptions include with Uniting Inc. The event took statutory functions and activities, the Road Management Act 2004, ›› Delivery of the Culturally and to ensure they are compliant documents containing material place at Bunjil Place and aimed so the privacy of individuals can Council must publish a copy of Linguistically Diverse (CALD) with changes in the legislation. obtained in confidence (such as to build resilience, acknowledge be protected. summary of any Ministerial Direction Enabling Women with a the details of complaints about carers and provide a break for Council has improved the accuracy in its Annual Report. Disability Program. Throughout neighbourhood nuisances such Council’s Privacy Policy is available carers from their caring role. of animal registration information April to November 2018, a as barking dogs), personal from all Council offices and can be No such Ministerial Directions Approximately 120 carers through the use of digital services. 10-week leadership course was information where release would viewed on Council’s website at were received by Council during attended, providing positive This includes the City of Casey’s be unreasonable (including the casey.vic.gov.au/privacy. the 2018‑19 financial year. Customer Service Commitments 2018-19 The following table outlines the organisation’s performance against its Customer Service Commitments for 2018-19.
Area Commitment Annual result Area Commitment Annual result
We will audit every registered domestic animal We will remove dumped rubbish on Council land 108 business annually to ensure compliance with 142% within five working days of a request being received 93% 109 Animal Management relevant codes of practice. or if required, undertake an investigation. We will remove dead animals from Council roads and We will initiate investigation into complaints of dog attacks 92% against people or animals within two – 24 hours of a report 100% Drainage and Cleaning paths within one working day of a report being received. being received.
CITY OF CASEY We will investigate blocked Council owned drains and 74% We will issue notification of all permits and other pits within five working days of a report being received. requirements necessary to hold a community event Arts and Events 71% We will inspect and make safe missing or damaged in the municipality within 10 working days of receiving 84% AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 pit lids within 24 hours of a report being received.
all information from applicant(s). GOVERNANCE, MANAGEMENT Upon notification of birth, all first-time parents will be We will commence investigation for urgent maintenance invited to attend a first-time parent group before their 79% requests for council buildings within one working day of 97% child reaches two months of age. Building Management a request. We will contact you to discuss your referral to We will commence investigation for non-urgent Early Parenting Support early parenting support within three working days 76% maintenance requests for Council buildings within 97% of being received. five working days of a request. We will follow up with you within 10 working days with We will provide property information certificates within 99% a phone call after your first early parenting support home 100% five working days of an application being received. visit to discuss changes implemented since your visit. We will provide copies of building plans and permits We will investigate public health nuisance concerns within seven working days of an application being 99% that don’t pose an immediate health risk within 48 hours 100% received. Copies may not be available for properties of notification. over 40 years old. We will ensure that business registrations are assessed We will process applications for dispensations to Building Services Environmental Health within 10 working days following receipt of relevant 102% building regulations within 15 statutory days of a 77% documentation, payment of fees and satisfactory inspection. complete application being received. We will collect discarded syringes in public places within We will commence investigations into complaints / two hours of notification during daylight hours and where 90% concerns relating to dangerous buildings and unfenced 100% it is safe to do so. pools or spas within two working days of a complaint being received. Where there are vacancies, we will provide you with Family Day Care contact details for up to three educators within three 100% We will assess and initiate appropriate action for working days of your enrolment. complaints / concerns relating to building works / 90% matters within 10 working days. We will assess permits to burn within 10 working days of 98% a request being received. We will remove / obliterate graffiti within 24 hours from Community Safety Council owned property or receiving consent from the 90% We will undertake property inspections for identified fire property owner or occupier. hazards within five working days of notification, during the 100% Fire Prevention fire danger period. We will inspect and repair hazardous footpaths within 96% 30 working days of a report being received. We will undertake property inspections for long grass Construction Supervision requests during non-fire danger period within 10 working 97% We will inspect and provide advice on vehicle crossing 98% days of notification. enquiries within five working days. Customer services commitments 2018-19
Area Commitment Annual result Area Commitment Annual result
Council minutes will be made available two working days We will process urgent Land Information Certificates within 100% Governance 100% Rates 110 after a Council meeting. one working day of an application being received. 111
We will advise you if you are eligible for Community Care 100% We will collect your hard waste within six days of the date 99% Services within three working days and if eligible an provided to you at the time of booking. assessment will be arranged with you. We will replace missing or unrepairable bins within three 76%
CITY OF CASEY If we do not provide the Community Care Services you 100% working days of a request being received. require, you will be referred to other service providers Residential Waste within three working days. Services – Hard Waste We will provide bins to new residential properties within 98% three working days of occupation when notified by the AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 If we are informed your circumstances have changed, we 100% resident or occupier. will contact you to discuss your Community Care Services GOVERNANCE, MANAGEMENT Community Care within five working days. We will collect missed bin collections due to driver error 92% within one working day of report being received. In exceptional circumstances, Community Care meals 100% We will inspect and repair potholes on Council sealed 90% and/or personal care services determined by service Road Maintenance delivery as urgent will commence within one to three roads within 10 working days of a report being received. working days. Land owners eligible for Shared Cost Fencing will receive 100% For Community Care Services assessed as non-urgent, 100% confirmation of the amount Council will contribute within we will contact you within five working days to discuss 10 working days. Stormwater Management your service commencement. We will provide standard legal points of discharge 99% We will provide written information about the kindergarten information within five working days of an application eligibility and enrolment process within 10 working days being received. Kindergarten 100% of a complete kindergarten enrolment application form We will refer subdivision applications for certification 95% being received. to external referral authorities within seven days We will initiate investigation into customer requests 69% Subdivisions of lodgement. regarding unregistered or abandoned vehicles on public We will certify compliant applications within the 95% Local Laws land within 10 working days of a request being made. 49 statutory days. We will initiate investigations into parking related concerns 62% We will allow 21 days for residents and property owners 100% within five (5) working days of a requests being received. to submit a response when consulting with the community We will contact you within 10 working days of council 87% Traffic and on changes to parking restrictions. being notified that your baby has been born to make a Parking Management Maternal and Child Health We will allow 21 days for residents and property owners 100% time for a maternal and child health nurse to visit you in to submit a response when consulting with the community your home. on proposed Local Traffic Management Schemes. We will investigate and action general parks maintenance 94% We will attend to emergency tree requests on Council land 99% (non-urgent) requests within 10 working days. within 24 hours of a report being received. Park Services We will attend to emergency playground requests within 97% Trees and Horticulture We will investigate routine tree maintenance requests 89% 24 hours of a report being received. on Council land within 10 working days of a request We will undertake initial assessments and request any 88% being received. Planning required further information on your planning application We will make contact within three working days upon 100% within 28 days of lodgement. receipt of a referral to discuss service availability and Youth Support and Counselling We will process copies of rates notices within five working 96% commencement details for Youth Counselling days of a request being made. and Support. Rates We will process standard Land Information Certificates 99% within three working days of an application being received. Development Contributions Plan Table 1. Total DCP levies financial year Table 2. DCP land, works, services or facilities accepted as works-in-kind in FYE 2019
Year Levies Project City of Casey approved DCP received $ 112 Name of Year Item value 114 Lyndhurst 2002 DCP003 335 DCP app Project ID Project description purpose ($) Botanic Cranbourne East LSP3 2008 DCP004 549,247 2012 DCP14 – IN04 Craig Rd Connector C1 Intersection Road network 1,444,010 Ridge Cranbourne LSP6 1993 DCP005 0 Brompton Narre Warren South (Cell Q) 1997 DCP006 4,637 2016 DCP19-RD01-L Ballarto Rd widening Road network 43,438 Lodge
CITY OF CASEY Fountain Gate / Narre Warren 2006 DCP007 0 Brompton 2016 DCP19-RD01-C Ballarto Rd construction Road network 1,218,857 Berwick South 1998 DCP008 87,694 Lodge Ti-Tree Creek 1998 DCP009 546 Brompton AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 2016 DCP19-IN01-L Ballarto Rd / Woodlands Rd Road network 1,348,500 Cranbourne East 2010 DCP010 3,877,259 Lodge GOVERNANCE, MANAGEMENT Cranbourne North 2011 DCP011 815,125 Brompton 2016 DCP19-IN01-C Ballarto Rd / Woodlands Rd construction Road network 987,458 Cranbourne West 2010 DCP012 3,513,593 Lodge Brompton Ballarto Rd / Westerport Hwy Clyde North 2011 DCP013 2,910,492 2016 DCP19-IN06-C Road network 694,863 Lodge construction Botanic Ridge 2012 DCP014 4,128,197 Thompsons Rd (Berwick-Cranbourne CLYDE 2014 DCP015 25,476,363 CLYDE 2014 15RD- 53 -01A L Road network 35,400 Rd to Smiths La) Berwick Waterways 2014 DCP018 60,903 Pattersons Rd Berw-Cranb Rd Bells Rd / CLYDE 2014 15RD-54-02A C Road network 652,451 Brompton Lodge 2016 DCP019 1,119,384 east bndry PSP1054 Total 42,543,777 Pattersons Rd Berw-Cranb Rd Bells Rd / CLYDE 2014 15RD-54-02A C Road network 461,127 east bndry PSP1054 Pattersons Rd Berw-Cranb Rd Bells Rd/ CLYDE 2014 15RD-54-02 L Road network 1,080,923 east bndry PSP1054 CLYDE 2014 15RD-54-03A C Tuckers Rd (Ballarto Rd to Hardys Rd) Road network 465,804 CLYDE 2014 15RD-54-03A C Tuckers Rd (Ballarto Rd to Hardys Rd) Road network 465,804 Thompsons Rd nth-sth connector CLYDE 2014 15IN-53-02 C Road network 3,101,662 West Bells Rd and Pound Rd Thompsons Rd nth-sth connector CLYDE 2014 15IN-53-02 L Road network 301,988 West Bells Rd and Pound Rd Patterson Rd / North-south CLYDE 2014 15IN-54-07 C Road network 2,854,254 (East of Tuckers Rd) Patterson Rd / North-south (East of CLYDE 2014 15IN-54-07 L Road network 164,175 Tuckers Rd) Patterson Rd / North-south (East of CLYDE 2014 15IN-54-07 L Road network 64,077 Tuckers Rd) Berw-Cranb Rd / East-west CLYDE 2014 15IN-54-09 C Road network 2,838,391 (South of Pattersons Rd) Tuckers Rd / Sth connector CLYDE 2014 15IN-54-11 C Road network 1,562,376 (active open space LS-54-04) Tuckers Rd / Sth connector CLYDE 2014 15IN-54-11 C Road network 1,562,376 (active open space LS-54-04) CLYDE 2014 15BR-54-14 C Tuckers Rd crossing of drainage area Road network 154,539 CLYDE 2014 15BR-54-14 C Tuckers Rd crossing of drainage area Road network 154,539 Clyde North 2011 DCP13 – RD19 Intersection flaring 0.02ha Road network 45,000 Total 21,702,012 Development Contributions Plan Table 3. Total DCP contributions received and expended to date (for DCPs approved after 1 June 2016)
Total DCP Name of DCP Year approved Project ID Project Description DCP Fund Expended ($) Works-in-kind accepted ($) Councils Contributions ($) Other Contributions ($) Contributions Advanced Designs – Clyde received Cranbourne 2010 DCP12 – OS01a Rec AFL / Cricket / Netball / 1,800 0 0 Total levies Total levies Total (levies and West Tennis Year received expended work-in-kind work-in-kind) Building N&I – Clyde North 114 Name of DCP approved ($) ($) accepted ($) ($) Clyde North 2011 DCP13 – CI06 2,157,285 0 28,873 115 New FCC Kilora Brompton 2016 1,119,384 0 4,293,115 5,412,499 Rec Clyde North AFL / Lodge Clyde North 2011 DCP13 – AR01 134,989 0 18,057 Cricket / Netball Kilora Road Construction N&I Table 2. DCP land, works, services or facilities accepted as works-in-kind in FYE 2019 Clyde North 2011 DCP13 – RD14 54,963 0 0 Grices Rd B/C-V'grand Dup CITY OF CASEY Land Purch – Grices Rd Clyde North 2011 DCP13 – RD02 93,128 0 0 Lot 1 TP 883567D Land Purchase – AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Clyde North 2011 DCP13 – RD03 2,000,000 0 0
335 Grices Rd widening GOVERNANCE, MANAGEMENT Rec Clyde North 3 Soccer Clyde North 2011 DCP13 – AR08 63,947 0 0 1 Cricket Thompsons Rd Name of DCP Year approved Project ID Project Description DCP Fund Expended ($) Works-in-kind accepted ($) Councils Contributions ($) Other Contributions ($) Land Purchase Botanic Land Purchase Lyndhurst 2002 DCP03- PJ04 1,335,200 0 6,877 2012 DCP14 – RD07A 2,092 0 0 – 520 Evans Rd Ridge – 41 Craig Rd Road construction N&I Botanic Land Purchase Cranbourne 2012 DCP14 – RD01 3,000 0 0 1993 DCP05- PJ01 Glasscocks Rd – Plan and 326,735 0 476 Ridge – 36-38 Craig Rd LSP6 design Botanic Land Purchase 2012 DCP14 – AR06 9,540,000 0 222,432 N-Warren Sports Surf Berwick Springs Ridge – 83-85 Browns Rd 1997 DCP06- PJ01 115,118 0 0 South Cell Q tennis court Botanic Rd Cons N&I 2012 DCP14 – RD03 8,600 0 0 N-Warren Rec Berwick Springs Ridge – Craig Rd Bypass 1997 DCP06- PJ01 781,096 0 0 South Cell Q Wetlands M'plan Works Advanced Designs Brompton Fountain Landscape Works N'W 2016 DCP19 – LS01 C – B'land Greens 32,744 0 0 2006 DCP07- PJ03 10,320 0 0 Lodge Gate Business Pk MW Wetland – AFL / Cricket / Tennis Fountain Streetscape Works Rd Const N&I 2006 DCP07- PJ02 15,154 0 0 Gate – 55-75 Victor Cres CLYDE 2014 15IN-53-12 C Hardys / Cranbourne- 248,600 0 11,287 Tuckers Cranbourne Road Construction N&I 2010 DCP10 – RD04 350,629 0 0 Building N&I – Clyde Nth East Heather Grove CLYDE 2014 15CO-54-01 C 2,668,573 0 0 New FCC Ramlegh Cranbourne Rd Const N&I BallartoSGH- 2010 DCP10 – RD14 1,160 0 0 Rec Clyde North 3 Soccer East ClydeFiveWays CLYDE 2014 15LS-54-01 C 172,406 0 167,030 2 Cricket Ramlegh Rec Cranbourne East Cranbourne 2010 DCP10 – AR03 AFL / Cricket /Netball 243,016 0 46,022 Rd Const N&I Railway Rd East CLYDE 2014 15RD-54-07 C 664,871 0 0 Livingston Clyde-Valetta Cranbourne Rec Cranbourne East 15RD- 53 -03A Land Purchase – 1455 2010 DCP10 – AR01 198,843 0 20,517 CLYDE 2014 364,252 0 196,037 East Soccer / Cricket Selandra L Pound Rd Cranbourne Rd Const N&I Ballar to Road Const Ramlegh 2010 DCP10 – RD09 466,320 0 10,447 CLYDE 2014 15RD-54-03A C 1,047,484 0 0 East SGH – Clyde Fiveways Tuckers Rd widen Cranbourne Rec – Alarah Bvld Road Const N&I Thompsons 2010 DCP12 – OS02a 207,453 0 5,017 CLYDE 2014 15IN-53-02 C 409,264 0 0 West Cranbourne West Rec Res Rd top seal Cranbourne Building N&I Cranbourne 275 and 285 Pattersons Rd 2010 DCP12 – DI01a 124,750 0 15,000 CLYDE 2014 15IN-54-07 L 133,749 0 0 West West Int Com Ctr Developer Permit Cranbourne Rec Barton Res 3 Soccer 1 Rd Const Valetta Rd 2010 DCP12 – OS02a 248,184 0 672,702 CLYDE 2014 15RD-54-05 C 866,018 0 0 West Cricket and Pavilion (Clyde Township) Road Construction N&I Rd Const Oroya Rd Cranbourne CLYDE 2014 15RD-54-06 C 866,018 0 0 2010 DCP12 – RD13 Missens Rd 84,391 0 0 (Clyde Township) West Thompsons – End Total 26,042,152 0 1,420,773
No Infrastructure Contributions were recorded for 2018-19. Grants to community groups and organisations 2018-19
During 2018-19, Council provided grants to over 240 community groups and organisations, listed below: GOVERNANCE, MANAGEMENT AND OTHER INFORMATION
116 Community Group / Community Group / Community Group / Community Group / 117 Organisation name Grants Organisation name Grants Organisation name Grants Organisation name Grants
1st Cranbourne Scout Group $1,000.00 Berwick Ayalkoottam $3,800.00 Casey Cardinia HPV Country Women's Association $469.00 $2,000.00 and Cycling Club West Gippsland Group ACE Foundation $3,000.00 Berwick Bridge Club $910.00 Casey Cardinia Triathlon Squad $752.92 Cranbourne Blue Light $450.00
CITY OF CASEY Action on Disability within Berwick Central Scout Group $1,000.00 $1,830.00 Ethnic Communities Casey Chinese Seniors Cranbourne Casey Men's Shed $3,966.00 Berwick Church of Christ $3,000.00 $2,660.00 Support Group Afghan Women's $920.00 Cranbourne Community House $540.00 AND OTHER INFORMATION
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Berwick City Soccer Club $2,000.00 Organisation Victoria Casey Choir $8,200.00 Cranbourne Information GOVERNANCE, MANAGEMENT Berwick Girl Guides $504.50 $8,000.00 Akoc Community Association $2,000.00 Casey City Church $11,455.00 and Support Service Berwick Little Athletics $4,900.00 Al-Emaan Women's Organisation $4,440.00 Casey Concert Band $10,147.50 Cranbourne Lawn Bowls $3,000.00 Berwick Mechanics' Anxiety Disorders Association $678.00 Casey Crusaders Rugby Club $3,000.00 Cranbourne Lions Choir, $2,200.00 Institute and Free Library $7,175.00 of Victoria Cranbourne Chorale Casey District Girl Guides $1,000.00 Berwick Neighbourhood Centre $2,500.00 Arts Access Victoria $10,250.00 Cranbourne Lions Concert Band $7,175.00 Casey Life Church $6,273.00 Berwick Netball Club $4,900.00 Australian Animal Rescue $1,000.00 Cranbourne Pony Club $800.00 Casey Malayalee $3,000.00 Berwick North Junior Football Club $2,380.00 Australian Breastfeeding Association, Cranbourne Presbyterian Church $3,000.00 $3,000.00 Casey North Community Casey-Cardinia Group Berwick Sub Branch Returned $800.00 $3,136.50 Information and Support Service Cranbourne Public Hall and Gardens $850.00 Australian Humanities Organisation $1,800.00 and Services League of Australia Casey Panthers Soccer Club $1,000.00 Cranbourne Regional Uniting Church, Berwick Toy Library $685.00 $800.00 Australian Plants Society The Cranbourne Food Truck $1,000.00 Casey Philharmonic Orchestra $1,000.00 Wilson Park (Berwick) Bipolar Life Victoria $2,500.00 Croatian Senior Citizens Australian-Filipino Casey Seventh-Day $2,000.00 $3,000.00 BK 2 Basics Melbourne $2,000.00 $3,000.00 Group Keysborough Community Services Adventist Church Blairlogie Living and Learning $4,000.00 Cultural Historical Association Backpacks 4 VIC Kids $1,495.00 Casey Softball Association $2,255.92 of Rodriguans and Mauritians $5,511.50 Blind Bight Community Centre $3,000.00 in Victoria Bakhtar Cultural and Casey Tamil Manram $4,000.00 $6,075.00 Publishing Association Blue Hills Bowls Club $500.00 Dandenong Cranbourne Casey Tigersharks Swimming Club $400.00 $5,253.50 RSL Sub Branch Boomerang Bags Endeavour Hills $1,000.00 Balla Balla Community Centre $1,000.00 Chinese Xinjiang $3,000.00 Devon Meadows Football Club $1,000.00 BATS Theatre Company $1,500.00 Brentwood Park Senior Citizens Association $3,395.00 Neighbourhood House Devon Meadows Tennis Club $769.00 Bayside Orchid Society $1,900.00 Chrisalis Foundation $3,000.00 Buddhist Vihara Victoria $2,000.00 Divine Family Care $1,000.00 Berwick Springs Cricket Club $1,000.00 Christ Ambassadors Youth $1,000.00 Cairns Road Recreation Reserve $1,000.00 Christ Church Tooradin Craft Doveton Neighbourhood Learning Berwick Neighbourhood Centre $500.00 Committee of Management $3,935.00 $4,500.00 and Friendship Group Centre Berwick Amateur Theatre Society $7,687.50 Cannons Creek $3,850.00 Churchill-Waverley Golf Doveton Show $7,318.50 $980.00 Berwick and District Folk Club $5,125.00 Residents Association and Bowls Club Doveton Tennis Club $899.70 Casey and District Berwick and District Greek Clyde Tennis Club $1,000.00 $1,000.00 $2,000.00 El Hokamma $3,100.00 Seniors Citizens Club Multiple Birth Association Cook Islands Senior Citizens $1,200.00 Endeavour Hills Lions Club $592.00 Berwick Anglican Church $1,900.00 Casey Basketball Association $1,000.00 Corona Italian Seniors Club of Casey $2,000.00 Endeavour Hills Men’s Shed $3,930.00 Berwick Artists Society $600.00 Casey BMX Club $1,000.00 Grants to community groups and organisations 2018-19
Community Group / Community Group / Community Group / Community Group / Organisation name Grants Organisation name Grants Organisation name Grants Organisation name Grants
Endeavour Hills Neighbourhood JNU Melbourne Chinese Narre Warren Senior Citizens Centre $798.00 South East Volunteers $20,000.00 $3,000.00 $1,000.00 Centre Language and Culture School Narre Warren South Soccer Club $1,000.00 South Eastern Christian Centre $3,000.00 Endeavour Hills Rugby Club $930.00 Just Harmony $4,305.00 Nathdwara Education South Sudanese Sub-Community 118 $1,000.00 119 Endeavour Hills Sports and Social Kids' Own Publishing $10,250.00 and Cultural Centre in the City of Casey Association $1,950.00 $500.00 Club of Australia Life! Central Ministries $3,000.00 National Seniors Australia $1,000.00 Endeavour Ministries $8,000.00 – Berwick District Southern Cross Kids' Camps $4,000.00 Lions Club of Balla Balla $5,227.50 Endeavour Sporting Club $3,119.00 National Servicemen's Association of Southern Diamonds Netball Club $1,500.00
CITY OF CASEY $1,200.00 Lions Club of Cranbourne $2,537.00 Australia, South East Vic Sub-Branch Endeavour United Soccer Club $1,000.00 Southern Masters Cycling Club $1,000.00 Lions Club of Endeavour Hills $800.00 Noor Cultural and Education Centre $500.00 Ermha Ltd $1,000.00 Southern Migrant $24,880.00 AND OTHER INFORMATION ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 Lynbrook Residents' Association $6,010.15 Oakgrove Community Centre $2,000.00 and Refugee Centre Essense Melbourne $400.00 GOVERNANCE, MANAGEMENT Lynbrook Stingers Netball Club $1,000.00 Orchestral Futures $3,075.00 Sri Lankan Dance $6,150.00 Fernlea House $626.00 Academy of Victoria Lyndhurst Football and Netball Club $3,000.00 Our Community Company Limited $1,000.00 Fit to Drive Foundation $3,000.00 Sri Lankan Elders' Lysterfield District Trail Riders $855.00 Outer Urban Projects $10,250.00 $1,030.00 Fountain Gate Cricket Club $1,000.00 Welfare Association Max Pawsey Reserve $800.00 OzChild $400.00 St Andrews Berwick Freedom Christian Church $1,500.00 Committee of Management $415.00 Palliative Care South East $988.60 Uniting Church in Australia Friends of Ermera $2,800.00 Melbournaires Barbershop Chorus $1,000.00 PANDA: Perinatal Anxiety St Therese's Saints Basketball Club $2,262.50 Friends of Wilson Melbourne Community $3,000.00 $3,000.00 $1,000.00 and Depression Australia St Vincent de Paul Society, Endeavour Botanic Park Berwick Support Organisation $3,000.00 Pearcedale Baxter Hills Conference Gethsemane Church $3,000.00 Melbourne Youth Chorale $11,700.00 $599.00 Junior Football Club Swaranjali Musical $1,000.00 Giggles Cooking Group $1,000.00 Merinda Park Learning and Cultural Society $15,610.00 Pearcedale Public Hall Association $3,136.50 and Community Centre Girl Guides Association of Victoria $1,550.00 Pearcedale Rural Fire Brigade $598.00 Talbingo 3-year-old Kindergarten $1,000.00 Narre Community Learning Centre $1,000.00 Glendonald Association $3,750.00 The Association of Peninsula Community Legal Centre $30,000.00 $2,190.00 Narre North Foxes Football Club $1,000.00 Hazaras in Victoria Hallam Community Learning Centre $660.00 Peninsula Netball Club $400.00 Narre South Lions The Berwick Pipers $1,000.00 $1,000.00 Hampton Park Community House $1,790.00 Junior Football Club Play It Forward $3,075.00 The Bridge $31,000.00 Hampton Park Football Netball Club $4,000.00 Narre Warren and District Provenance Artists $4,000.00 $830.00 The Edmund Strzelecki Melbourne Family History Group $1,000.00 Hampton Park Progress Association $5,227.50 Pure Melodics Show Choir $5,575.00 Polish School Hampton Park Turkish Narre Warren Bowls Club $1,900.00 $3,000.00 Rawzana Community Group $1,000.00 The Friends of Rowan Park Club $1,000.00 Seniors Group Narre Warren Christian Church – Reading Out of Poverty $3,000.00 The Pyjama Foundation $1,000.00 Hampton Park United Transit Soup Kitchen $4,000.00 $4,000.00 Sparrows Football Club and Food Support Riding for the Disabled Association of The Salvation Army – Cranbourne $3,650.00 $7,000.00 Victoria – Doveton Branch Community Support Services Hampton Park Uniting Church $8,000.00 Narre Warren Cricket Club $1,000.00 Rotary Club of Berwick $11,932.25 The Salvation Army – Doveton Narre Warren Football Netball Club $2,000.00 $8,000.00 Heiaty Samen Al Hojaj $1,000.00 Community Support Services Narre Warren Junior Football Club $800.00 Sankalk Ek Nishchay $1,000.00 Impact for Women $1,000.00 The Sisterhood Shamama Association of Australia $1,000.00 $1,000.00 Indian Community Association Narre Warren North CFA $1,000.00 Empowerment Campaign $3,000.00 of Greater Dandenong Narre Warren North Uniting Church Somali Empowerment Group $600.00 Theodora's Cheerful Givers $1,000.00 $3,136.50 and Community Carols Committee Indian Senior Citizens South East Community Links $30,000.00 Timbarra Over 50's Social Group $1,000.00 $3,276.00 Association of Casey Narre Warren Scout Group $537.00 South East Melbourne Netball Club $1,000.00 Grants to community groups and organisations 2018-19
Community Group / Organisation name Grants
Tooradin Dalmore Pony Club $1,000.00 Tooradin Foreshore $3,136.50 Committee of Management Tree of Life1 $1,000.00 120 121 TRY Australia $1,000.00 TS Bataan USC Doveton $1,000.00 Turningpoint Church $1,000.00 STATEMENT CITY OF CASEY TXR Runners $237.00 PERFORMANCE U3A Cranbourne $1,000.00
ANNUAL REPORT 2018 – 2019 – ANNUAL REPORT 2018 United Cultural Support $2,000.00 Valluvar Foundation $5,100.00 Ventana Hispana $3,000.00 Victoria Art and Soul $5,125.00 Victorian Aboriginal Child Care Agency $8,000.00 Victorian Afghan Associations Network $2,500.00 Victorian Immigrant and Refugee $3,000.00 Women's Coalition Victorian Tamil Association $949.00 Performance statement Voices of Casey $2,000.00 The City of Casey is 410 square kilometres in area Located on the traditional land of the Bunurong and Warneet Fishing Club $610.00 and located 35 kilometres south east of Melbourne’s Wurundjeri people, the City of Casey was established central business district. The City of Casey has five in 1994 after most of the City of Berwick, much of the Warneet – Blind Bight CFA $1,000.00 distinct geographic regions stretching from the City of Cranbourne, and a small part of the City of Knox foothills of the Dandenong Ranges to the coastal were amalgamated. The name ‘Casey’ was given to Warren Opportunity Shop $599.00 the municipality in recognition of the area’s links with villages of Western Port Bay. WAYSS $40,000.00 Lord Richard Casey. The City of Casey’s suburbs include Beaconsfield (part), Casey’s population is growing. Population and housing Wellsprings for Women $24,000.00 Botanic Ridge, Berwick, Blind Bight, Cannons Creek, forecasts indicate that the number of residents will Clyde, Clyde North, Cranbourne, Cranbourne North, Windmill Theatre Company $11,542.50 increase to approximately 549,000, and the number of Cranbourne East, Cranbourne South, Cranbourne West, households will rise to 183,267 by 2041. Casey remains Women with Disabilities Victoria $3,000.00 Devon Meadows, Doveton, Endeavour Hills, one of the fastest growing regions in Australia with Eumemmerring, Five Ways, Hallam, Hampton Park, approximately 340,419 residents in 2018. Casey’s Women's Federation $1,000.00 Harkaway, Junction Village, Lynbrook, Lyndhurst, population currently grows by an average of 10,000 for World Peace Victoria Lysterfield South, Narre Warren, Narre Warren North, per year. The high rate of births is one of the contributing Women's Housing Limited $2,500.00 Narre Warren South, Pearcedale, Tooradin factors of population growth and in 2018-19 Casey and Warneet. welcomed the birth of 5,358 babies. Writers Victoria $7,805.38 YMCA Community Programming $3,000.00 Yooralla $900.00 Young Generation Filipino Senior $249.00 Citizens Club of the South-East Total $822,854.92