A-85-269-001/FP-001 - Food Services Manual
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A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization FOREWORD 1. A-85-269-001/FP-001, Food Services Manual, is issued on the authority of the Chief of the Defence Staff. 2. This publication is effective on receipt. 3. Suggestions for changes shall be forwarded to National Defence Headquarters, Attention: D Food Svcs. Modified Jul 07 Page 1 of 8 A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization PREFACE 1. This Manual stipulates the Canadian Forces Food Services directives and standards. Furthermore, it provides procedures and instructions for the management of Food Services in compliance with the policies issued by the higher authority. 2. This Manual is the principal reference source for the provision of Food Services. Modified Jul 07 Page 2 of 8 A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization Chapter 1 - Food Services Organization Foreword Section 2 - Organization and Responsibilities (Page 5) Preface 103. General Section 1 – Introduction 104. NDHQ - Responsibilities (Page 4) 101. Introduction 105. Environmental HQ - Responsibilities 106. Operational HQ - Responsibilities 102. Requirements 107. Base / Wing / Formation/ Unit - Responsibilities 108. Abbreviations Modified Jul 07 Page 3 of 8 A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization Section 1 – Introduction 101. Introduction 1. CF Food Services shall be organized and managed to meet operational requirements and CF/DND priorities by providing cost efficient and effective food services that support military activities and that meet client expectations of quality, choice, value, nutrition, and service. Director Food Services (D Food Svcs) is the organization designated to develop and maintain policies and standards in all aspects of the provision of food services. 2. Food, the way it is selected, prepared and served, affects the health, efficiency and general well-being of individuals. This presents special challenges to the CF because of the large number of personnel to be fed, the mobility of field forces, and the limitations in space aboard ships and aircraft. 3. The CF Food Services Capability in any formation exists to provide food services to DND funded customers. Every effort shall be made to ensure that food services standards are met with the greatest possible economy in manpower and supplies. 102. Requirements 4. The DND/CF food services organization shall: a. offer quality food services that are timely, convenient, consistent, and responsive to CF operational requirements and diners’ preferences; b. provide food choices that enable diners to meet normal nutritional requirements as expressed in Canada's Food Guide; c. achieve and maintain the occupational skills that permit military food services personnel to meet operational readiness requirements; d. establish and implement standards, performance measurement, and reporting systems that support the policy; e. develop and implement systems that: (1) improve operational support readiness, (2) improve efficiency and effectiveness of the food services operation, and (3) promote economy of and accountability for resources; and f. enable surplus capacity, where it exists, to be used in ways that support departmental policies and that offset the fixed costs of the Food Svcs operation. Modified Jul 07 Page 4 of 8 A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization Section 2 - Organization and Responsibilities 103. General 5. Food services expertise is provided at national level (NDHQ), at environmental commands headquarters and/or their lower headquarters (Chief of Maritime Staff, Chief of Land Staff, and Chief of Air Staff), at operational level headquarters (Canadian Operational Support Command [CANOSCOM]), and at bases/wings/formations, stations and operational units. Each environmental command has its own organizational structure with varying locations and designations of food services staff. The function of the food services staff at each of the levels is complementary, and all work together toward achieving the same goal: providing the best possible Food Services in our unique military setting by meeting the requirements described in para 4 above. 104. NDHQ - Responsibilities 6. Directorate Food Services (D Food Svcs), is responsible for the strategic level requirements and corporate aspects of food services that are applicable to all elements of the CF. The general responsibilities at national level are to: a. provide advice on policies related to, or impacting on the management of Food Svcs and the CF Food Svcs capability (D Food Svcs); b. develop and implement strategic, national policies and direction on the provision of all public- funded Food Svcs operations, including contracted, static and non-static sites, for domestic and international CF operations (D Food Svcs, D Food Svcs 2); c. provide recommendations related to the provision of Food Svcs to the CF and DND strategic level authorities on future force development plans, internal and external policies and regulations (D Food Svcs); d. advise on and ensure that feeding concepts provide nutritional wellness and sustainability to CF personnel (D Food Svcs); e. provide input in the development of strategic level agreements in internal, external, national and international contexts (D Food Svcs 2); f. establish, define, promulgate, and validate standards and performance measures to ensure that quality food services are provided consistently throughout the CF (D Food Svcs 2, 4 and 5); g. evaluate, and ensure CF-wide compliance with, national policies and performance standards (D Food Svcs 2, 4 and 5); h. provide technical advice on the financial aspects of food services management at the corporate level (D Food Svcs 5); i. provide advice to operational level staff on food services policy and support for deployed operations including technical staff assistance visits (D Food Svcs 2 and 4); j. provide CF input into strategic level NATO/UN committees/WG/Expert Panels related to the provision of Food Svcs and maintain liaison with Allied Forces (D Food Svcs/ D Food Svcs 2); k. as Occupation Co-advisor, provide counsel on food services personnel matters to the Logistics Branch and Level Ones’ organizations (D Food Svcs); Modified Jul 07 Page 5 of 8 A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization l. provide expertise regarding food services military and civilian personnel employment, including occupational specifications, qualification standards, occupational employment, training, and recruiting requirements for officers and NCMs and liaising with educational institutions and professional bodies on strategic level Food Services matters (D Food Svcs /D Food Svcs 3); m. develop and direct systems and procedures that support the policy for food services, and provide on-site assistance and training visits for their implementation (D Food Svcs 5); n. provide technical advice on the construction and renovation of food services facilities, on the design and procurement of specialized food services equipment and the requirements for operational feeding equipment, initiating field trials of new equipment, and developing scales of issue for equipment including sponsorship and funding for national implementation of specialized equipment projects (e.g. POS) (D Food Svcs 4); o. manage the National Combat Ration Programme from establishing the standards (menus, nutritional requirements, packaging, etc.), co-ordinating the production, validating the requirements to fulfilling the responsibilities of LCMM (D Food Svcs 6); and p. develop and maintain relations/contact with internal and external organizations to enable the performance of the Functional Authority’s mandate (D Food Svcs). 105. Environmental HQ - Responsibilities 7. The general responsibilities of the environmental or lower HQ staff are to: a. ensure the implementation and maintenance of the NDHQ Functional Authority’s policies and standards and synchronize them with environmental policies by development of procedures, directives and standards related to the effective operation of environmental food services systems, including flight, shipboard and field feeding activities ; b. monitor the use of food services resources including food, personnel, facilities and equipment, including contracted operations by analysis of unit Unitrak operating statements and performance summaries, c. provide guidance on problem-solving and corrective action to unit Food Svcs staffs; d. advise on the training and employment of food services personnel and ensure the effectiveness of the Cook MOSID 00164 and Log Food Svcs Officer on-job training (OJT) programmes; e. conduct staff/technical assistance/inspection visits and provide advice to local commanders; f. provide technical advice on food services and on matters affecting food services to commanders and other staff; g. assist in developing environmental Food Services support plans for contingency operations; h. coordinate with CANOSCOM for provision, occupational training, and employment of personnel and provision of resources required for each operation/theatre; i. advocate the consistent application of food safety programs to prevent adverse consequences to the health and safety of diners and to operational effectiveness; Modified Jul 07 Page 6 of 8 A-85-269-001/FP-001 - Food Services Manual Chapter 1 – Food Services Organization j. provide guidance to units on the development of comprehensive