Development Plan of Tallinn 2009–2027

DEVELOPMENT PLAN OF TALLINN

2009–2027

1 Development Plan of Tallinn 2009–2027

ANNEX to Tallinn City Council decision no. 129 from 19 June 2008 Table of contents

1. Introduction...... 4 2. Central development trends, related tasks and solutions in the context of development strategy Tallinn 2025...... 8 2.1 Development of population...... 9 Requirements and opportunities to perform them in the context of development strategy Tallinn 2025...... 12 2.2 Economic development...... 13 Requirements and oppertunites to perform them in the context of development strategy Tallinn 2025...... 21 2.3 Social-cultural development...... 23 Requirements and opportunites to achieve them in the context of development strategy Tallinn 2025...... 26 3. Development vision of Tallinn...... 28 4. Principles of development of Tallinn...... 30 5. Development model of Tallinn...... 32 6. Objectives, performance indicators, measures and main activities...... 38 7. Involving foreign investments...... 78 8. Main risks and opportunities for managing the implementation of main objectives set in the development plan...... 86 9. Updating development plan...... 90 Reference materials...... 92

Figure 1. Development model for Tallinn...... 6 Figure 2. Central development trends and solutions in implementing development strategy Tallinn 2025...... 9 Figure 3. Natural increase of people of Tallinn 2003-2008 (Population register 2008)...... 10 Figure 4. Sex and age structure of population of Tallinn in 2008 (Population register) and forecast for 2025 (Tammaru 2004)...... 11 Figure 5. Number of economically active enterprises per 100 persons (statistic profile of ESA)...... 14 Figure 6. Investments to fixed assets of companies with at least 20 employees (in thousands kroons) (ESA)...... 14 Figure 7. Dynamics of labour status of the age group 16-74 in Tallinn (ESA)...... 15 Figure 8. Employment change by fields of activity 2000-2007 (ESA)...... 16 Figure 9. Change of average monthly gross salary 2000 – 2006 (ESA)...... 16 Figure 10. Floor area of dwelling completions 2000 – 2007 (ESA)...... 17 Figure 11. Floor area of dwelling completions 2003 – 2007 (Building Register)...... 18 Figure 12. Floor area of dwelling completions in other local government units of Harjumaa 2003 -2007 (Building Register)...... 18 Figure 13. Real estate price and gross salary in Tallinn 2000 – 2007 (ESA)...... 19 Figure 14. Main way of going to work...... 20 Figure 15. Number of trips and length of routes in Tallinn public transport 2000 – 2007 (Tallinn City Government)...... 20 Figure 16. Percentage of people related to Tallinn (having stayed in Tallinn at least once a month during 1 2 months, i.e. not tourists or occasional visitors) (Ahas, R., Jauhianine, J. and others, 2007, p 154)...... 24 Figure 17. Social benefits dependant and independent of family income 2000 – 2007 (Tallinn City Government)...... 25 Figure 18. Number of first registered cases of illness vs self assessment of residents of Tallinn to their state of health 2000 - 2006 (Tallinn City Government)...... 25 Figure 19. Facets of the life of resident of Tallinn and city’s development areas meeting them...... 33 Figure 20. Development perspectives of Tallinn...... 35 Figure 21. Objectives of development activity...... 36

3 1. Introduction Introduction 1

Local Government Organisation Act is the legal basis for preparing the development plan of local government. Pursuant to Section 37 of the Act, each local government must have a development plan. According to the Act, temporal extent of the development plan should comprise at least three forth- coming financial years or period of proprietary obligations of the local government. City of Tallinn has financial obligations until 2027, so the development plan covers the period from 2009 to 2027. Action plan of the development plan is prepared until 2013. Development Plan of Tallinn 2009-2027 is based on objectives set in Development Plan of Tallinn 2006-2021 established by the regulation no.53 from 6 Oct 2005 by Tallinn City Council. Conceptual part of the development plan is based on strategy Tallinn 2025 (approved with Tallinn City Coun- cil regulation no. 23 of 10 June 2004). The development plan also considers the long term strategic development trends of the state, sectoral and city district development plans of Tallinn, and main principles of budget strategy and comprehensive plan of Tallinn. Thus it is an integral strategic document aiming the future and presenting general solution for integral and balanced development of the capital. According to the Local Government Organisation Act, the development plan is the basis for preparing the budget of the city, making investments and, if necessary, taking the loans. At the same time the development plan creates an opportunity to involve purposefully the potential of the state, European Union, private sector and non-profit sector to the development of Tallinn. Beside focusing on the capital, also the processes going on in city regions have also been considered in changing the development plan of Tallinn since several future solutions of Tallinn can function successfully only thanks to the cooperation of neighbouring local governments and joint investments to social and technical infrastructure. Unanimous policies of Tallinn, local governments of capital regions and the state would help perform the tasks set in the development plan more successfully which at the end is directed towards guaranteeing the welfare of people in Tallinn as the county centre and capital of Estonia and increasing the competitiveness in global scale1. Therefore it is important that also the state supports achieving the objectives set in the development plan, e.g. by financing the objects of national importance on the principle of co-financing. The development plan comprises the introduction, brief description of tasks and selections of the development of Tallinn, phrasing the vision and management principles of Tallinn and an action plan. Action plan presents six main objectives, sub objectives, measures for achieving them and performance indicators and lists of activities for 2009-2012. Financing requirement estimations are prepared for implementation of the development plan. Separate part deals with the risks of achieving the objectives set in the development plan and possibilities for risk management. The work ends with the list of reference materials used in preparing the development plan and overview of work teams. Changes to the development plan have been made (incl in connection with a request to link the guidelines of the strategy Tallinn 2025 with the development plans and plannings related to economic, natural, social and cultural field and urban space) to design an integral basis of the system of development documentation for city management. Second, action plan covering the four year period was prepared as part of the development plan where the connections with Tallinn budget were created by making the action plan measures more specific. Third, handling of risks connected to implementation of the development plan and possibilities of their management were added to the

1 Network of Baltic Sea metropoles: http://www.baltmet.org.

5 1 Introduction

development plan. Figure 1 summarises the connections of the development plan of Tallinn 2009- 2027 with other central development documentation of the city and the logic connecting the parts of the development plan.

Central developments and challenges Development • Population development strategy • Economic development Tallinn 2025 • Social dev

Conclusions of develop- Development ments in the context of vision development strategy of Tallinn

Budget strategy of Tallinn Main objectives Sub objectives Measures Activities

Figure 1. Development model for Tallinn

Tallinn City Government, boards and city district governments and institutions administered by them, companies established by and with participation of the city and cooperation partners implement the objectives set in Tallinn development plan 2009-2027. Since the impact area of Tallinn extends much further from the administrative boundary of the capital, the cross-border cooperation must be made more effective in implementing the development plan, primarily in the direction of Harjumaa and Finnish capital region Uusimaa. The development plan was changed in co-operation with city officials, city council members and interest groups. Following the main objectives of the development plan, six work teams were formed: 1. physical and social environment; 2. business; 3. education, youth work and sport; 4. culture and tourism; 5. social welfare; health care and security; 6. governing the city.

6 Introduction 1

Inputs of city boards and work teams had an essential role in changing the development plan. More than 20 seminars, team works and discussions took place in the course of changing the development plan. Development plan department of Development Service of Tallinn City Office coordinated the organisational activities. Leading consultant, Rivo Noorkõiv, from consultation and training centre Geomedia advised the comprehensive work of changing the development plan. Veiko Sepp supported the analytical part. Work team members contributed much to completing the development plan (Annex 1). Ideas presented in documents formulating the development of Tallinn – sectoral and district development plans and comprehensive plan of Tallinn were also used in preparing the development plan. We thank everyone who with their thoughts and activities helped to update the development plan.

7 2. Central development trends, related tasks and solutions in the context of development strategy Tallinn 2025 Central development trends, related tasks and solutions ... 2

The subsequent analytical part gives an overview of more important trends having influenced and influencing the development of Tallinn. Central development trends under observation are: development of population, economic development and socio-cultural development. Following the character of the development trend, the main development activities and general solution opportunities enabling to perform the tasks in the best way by striving towards the objectives of development strategy Tallinn 2025 are highlighted.

Population Needs and solutions in development implementing development strategy Tallinn 2025:

• In city governing area Economic • In business and employment area development • In education and youth work area • In culture and spare time area • In social and health care area • In urban economy area Socio-cultural development

Figure 2. Central development trends and solutions in implementing development strategy Tallinn 2025

2.1 Development of population

Tallinn has the highest number of population in Estonia. According to the population register, ca 401,500 people lived in the capital at the beginning of 2008 forming 30% of the population of Esto- nia. Size of population in Tallinn exceeds four times the size of population in Tartu being the second biggest town in Estonia, but among the capitals of the Baltic Sea countries, Tallinn is the smallest. The population of the biggest city in the region – St. Petersburg – is ten times bigger than in Tallinn. Also what concerns the density of population – 2,500 people per km², Tallinn essentially falls behind the capitals of majority of European capitals. If in 1990s there was a remarkable decrease in the number of people in Tallinn, during the 2000s the number of population has been more or less steady and has even begun to grow. By the city districts the

9 2 Central development trends, related tasks and solutions ...

population has remained quite unchanged in 2004-2008 excluding a fast growth in a district with the least size of population – Pirita. Size of population has a little decreased in Northern Tallinn and Mustamäe.

Table 1. Number of people in Tallinn city districts 2003-2008 (Population register 2008) Change 2004‑2008 2004 2005 2006 2007 2008 (2004 ‑ 100%) Tallinn 392 306 401 502 403 505 399 096 401 372 102 Haabersti 37 187 38 267 38 968 38 956 39 587 106 Centre 44 205 45 652 46 180 46 041 47 671 108 Kristiine 29 424 29 908 29 816 29 511 29 478 100 Lasnamäe 112 368 114 440 114 142 112 306 112 001 100 Mustamäe 64 918 65 837 65 692 64 500 64 243 99 Nõmme 37 772 39 102 39 436 38 856 38 725 103 Pirita 10 388 11 299 12 277 13 235 14 039 135 Northern Tallinn 56 044 56 997 56 994 55 691 55 628 99

Population of Tallinn is multinational. 52% (209 800) of the population is Estonian. The next are Russians (38%), Ukrainians (4 %) and other nationalities. Rate of Estonians by city districts is biggest in Nõmme, Pirita, Kristiine and central Tallinn. Increase of the population has become positive from 2005 mainly due to the increase in birth rate. When in 2004 less than 4000 children were born, in 2007 already 5500 children were born.

6 000 1 000 854 5 500 800 659 5 000 600

4 500 400

4 000 200 183 3 500 0

3 000 -200

Births, deaths 2 500 -365 -400 increase Natural

2 000 -600

1 500 -774 -800

1 000 -1 000 2003 2004 2005 2006 2007 Live births Deaths Natural increase

Figure 3. Natural increase of people of Tallinn 2003-2008 (Population register 2008)

Influence of migration to the number of people and structure of population is primarily connected with settling of big generations of 1980s to the capital to study and work. Immigration of youth has increased the percentage of younger age groups in the population of the city and created a favourable basis for the growth of birth rate and turning the increase trend towards positive.

10 Central development trends, related tasks and solutions ... 2

Drastic decrease in the number of young people reaching the working life has started to break down this trend. This comes from the low birth rate of 1990s and urban sprawl of Tallinn. If the first change is characteristic to Estonia as a whole, the second can primarily be connected with emigration of people of the capital to their close neighbourhood in Harjumaa. Middle age people from the middle class prefer the so-called golden circle local governments (Viimsi, Rae, Kiili, Saku, Saue and Harku rural municipalities) among who more than half have higher education, who have well paid jobs and are essential tax payers. Though geographically the areas primarily remain within the distance of 20 km from the centre2, the influence of urban sprawl to the development of Tallinn is significant3. Though currently the age groups of younger working age are most numerous in Tallinn, ageing of the population can be expected according to the population forecast. According to the forecast, the number of population can drop to ca 360,000 by 2025 and the age structure of the population may become absolutely different compared to current one if Tallinn cannot compensate the significant drop in number of young people entering the labour market and effects of current and probably continuing urban sprawl. The number of children and working age people will diminish and the percentage of retired people will increase. Since similar development probably takes place in whole Estonia, the potential of the capital to replenish its population with study, living and work migration on account of other regions in Estonia is decreasing. Hence the number of people in the capital in the future depends more on the birth rate4, which in turn is restricted by the change of population structure. To make more specific population forecasts, it is important that people living in the capital register themselves in the population register. Steady development and reproduction of population is in the interest of the development of Tallinn.

85+ 80+ 80-84 75-79 75-79 70-74 70-74 65-69 65-69 60-64 60-64 55-59 55-59 50-54 50-54 45-49 45-49 40-44 40-44 35-39 35-39 30-34 30-34 25-29 25-29 20-24 20-24 15-19 15-19 10-14 10-14 5-9 5-9 0-4 0-4 20 000 15 000 10 000 5 000 0 5000 10 000 15 000 20 000 20 000 15 000 10 000 5 000 0 5000 10 000 15 000 20 000 No.of residents No. of people Female Female Male Male

Figure 4. Sex and age structure of population of Tallinn in 2008 (Population register) and forecast for 2025 (Tammaru 2004)

2 Ahas, R., Silm, S. (2006). Analysis of temporal-spatial behaviour of new urban regions of the outskirts of Tallinn. 3 Noorkõiv, R., Sepp, V. (2005). Sprawl of Tallinn to Viimsi rural municipality: suburbanisation challenges to local governments near the capital. Cities and rural municipalities in numbers 2005. Statistical Office. 4 Vt Tammaru, T. (2004). Population of Tallinn.

11 2 Central development trends, related tasks and solutions ...

Trans-country migration is an alternative to domestic immigration in Estonia. Currently and presumably also in the nearest future Tallinn as well as whole Estonia, rather loses the working age people mainly to other countries with higher salary level. Whether the population of the city increases as the result of international migration processes in the future, depends on the concerned national regulations and increase of Estonia as an attractive working and living environment. The primary political issues are which rate of openness to globalising labour market is considered as most favourable for the development of the city and to which population and labour force groups the migration policy is directed. Proceeding from that it is possible to design the standpoints of the city in respect of the population policy of the state and proceeding from development interests cooperate with the state.

Requirements and opportunities to perform them in the context of development strategy Tallinn 2025

It is important to diversify the physical and social environment of Tallinn arising from the need to pre- serve the size of population and competing with neighbouring rural municipalities. The only way for restricting the decreasing size of population of Tallinn is to improve the quality of life of the people. Primarily it means paying more attention to the versatile needs and requests of the population – creating better working and business environment, flexible residential policy favouring diversity of housing, more quality and versatile services and human friendly physical and social environment. Since the international migration balance of labour force is negative, Tallinn continuously needs to improve the competitiveness of physical and social and business environment compared to other states and cities in Europe. To avoid labour force migration related problems, primarily the social and educational institutions must be ready to integrate new immigrants and, if these people require, also naturalisation must be guaranteed. The tendency of ageing and decreasing city population means that the number of taxpayers may decrease and inevitably the economic pressure to city budget increases. Thus to achieve the same or better standard of living it is urgent to increase the labour productivity of people staying in the labour market. This assumes structural changes of business the aim of which is to raise productivity and achieve higher profit. City’s business policy must favour changes of that trend. Ageing of population increases the need to provide self-activity possibilities and support for coping for older people. If needed, a place in a day centre or social welfare institution must be guaranteed for older people. The network of city’s childcare institutions and schools must be continuously rearranged. National structure of the population, changes in educational organisation (primarily transfer of Russian high schools to partial education in Estonian) and non-predictability of school selections of children and parents of other nationalities change planning and implementation of education policy complicated. Since many people working in Tallinn live in settlements near Tallinn, infrastructure of transportation must operate based on conurbation. Pre-requisites for decreasing the transportation load or at least slowing down its increase must be created in developing the city. Here the opportunities

12 Central development trends, related tasks and solutions ... 2 can be divided into two. First, development of quality and children friendly residence areas near the downtown business quarters enables to fuse work and daily life in a smaller space unit, keep qualified labour force and stop relocation of the young to outskirts of Tallinn. Inter alia, possibilities for family, double and terraced homes must be created to different regions of Tallinn to provide an opportunity for establishing homes also for those who prefer more private physical and social environment. Con- tributions must certainly be made to quality consolidation of urban space in intermediate zone of downtown and big apartment buildings’ region. To alleviate the traffic problems and saving the time for people it is expedient to disperse business areas out of downtown region and design new business quarters to other districts, near the major roundabouts in and outside the city. Since wealthier people of Tallinn often go to live to the rural municipalities near the city, two different policies should be used in development of culture in Tallinn. First, the people of regions with urban sprawl are continuously (potential) consumers of cultural and entertainment services offered in Tallinn and this con- nects the capital and the outskirts to integral conurbation. Though the rural municipalities cannot compete with Tallinn in respect of the content and diversity of services and events, the competitive weakness of Tallinn is worse availability of services to the people living in nearby rural municipalities. To make the services logistically more available, the (public) transportation and parking possibilities should be improved, Park and travel system and use of common ticket expanded. Local approach is still more expedient in organising the self-activities and public events for the people of conurbation: people should have possibility to participate in events and act possibly close to home. This would also strengthen the identity of local district. National diversity of the population of the city means that the city should be able to create possibilities to enhance their culture for representatives of different nations. Multinationality is a resource that should be used more efficiently in diversifying the possibilities of cultural consumption and self- activities of the citizens as well as enhancing the tourism.

2.2 Economic development

Tallinn and other local governments in Harjumaa form the most powerful economic region in Esto- nia which must compete in entire economic area of the Baltic Sea. According to the data of Business Register there are more than 25,000 economically active enterprises in Tallinn. Business activity in the capital is 7.9 economically active enterprises per 100 people. Though it is continuously higher than in other parts of Estonia (5.3), it must be kept in mind that the economic development of Tallinn primarily depends on the fact how well the enterprises cope in an international competition and create and implement cooperation bonds. Trade and business enterprises dominate in the structure of business, either of them formed almost 1/3 of all companies in 2006. Transportation, warehousing and communication (9.9%), construction (8.6) and processing industry (8.1%) form an important part of economically active enterprises. Com- pared to 2003, the percentage of trade, transportation and processing industry decreased in Tallinn.

13 2 Central development trends, related tasks and solutions ...

9,0 7,9 8,0 7,2 7,3 7,0 6,7 6,5 6,1 6,0 6,0 5,5 5,3 5,0 4,9 4,5 4,1 4,0

3,0

2,0

1,0

0,0 2003 2004 2005 2006 Estonia Harju county Tallinn

Figure 5. Number of economically active enterprises per 100 persons (statistic profile of ESA)

Return on sales of enterprises (with more than 20 employees) in Tallinn formed EEK 220 billion in 2006 which was 59.3% of the return on sales of all Estonian enterprises (ESA). Percentage of return on sales of enterprises in Tallinn has increased during last four years by a percentage point and the business profit of the enterprises formed 58.9% in 2006. Since small scale entrepreneurship is prevailing, the competitive advantage of the enterprises is flexible reaction to what’s happening in the market. Tallinn is also the main target area of foreign investments. Tallinn has received 4/5 of direct investments made to Estonia. Investments to fixed assets of enterprises in Tallinn formed 51.1% of respective investments of all Estonian enterprises in 2006 whereas the percentage of Tallinn has a little decreased during last years.

30000000

25000000

20000000

15000000

10000000

5000000

0 2000 2001 2002 2003 2004 2005 2006 Estonia Tallinn

Figure 6. Investments to fixed assets of companies with at least 20 employees (in thousands kroons) (ESA)

14 Central development trends, related tasks and solutions ... 2

Percentage of development and research costs of enterprises in Tallinn is remarkable compared to respective costs of all Estonian enterprises. The specified costs increased from 65% in 2000 to 81% in 2006. Insofar as the absolute volumes of development and research costs are continuously modest – total of EEK 560 million (1.2% compared to labour costs) for all Estonian enterprises, it rather gives an evidence of low knowledge orientation of businesses in other regions of Estonian than high knowledge orientation of businesses in Tallinn. Number of employed has recently increased steadily which has been favoured by the drop in the number of unemployed. It is remarkable that the rate of employment in Tallinn is essentially higher from an average in Estonia and it would be very difficult to increase it.

250,0 71,0

70,5 70,5 200,0 70,1 70,0 70,0

150,0 69,5

69,1 69,2 69,0 100,0 68,8 68,8 68,5 Labor status(thousand) 50,0 68,0 Rate of participating in workforce, % Rate of participating in workforce,

0,0 67,5 2003 2001 2002 2003 2004 2005 2006 Workforce, thousand Unemployed, thousand Employed, thousand Rate of participating in workforce, %

Figure 7. Dynamics of labour status of the age group 16-74 in Tallinn (ESA)

Employment structure of Tallinn has gone through essential changes from 2000. The number of employees in processing industry has diminished. The number of working places has increased primarily in wholesale and retail trade, financial intermediation, real estate development and business service area, also in the area of health care and social welfare. Exhausting of economic model with relatively cheap labour force in Estonia means that the structural changes are unavoidable for continuing economic development. The income of people has increased in parallel with development of business, increase in employment and changes in structure. It has doubled during the period of 2000-2006. The gross salary of people in Tallinn outruns an average level in Estonia but the relative difference has decreased to some extent during the years. But still the salaries in Tallinn remain far beyond an average wage level in the Nordic countries. Therefore, to improve the competitiveness in the labour market, it is essential to increase the throughput of the work. This in turn presumes serious changes in the structure of economy and business with the development of the labour force quality enabling it.

15 2 Central development trends, related tasks and solutions ...

45,0

40,0

35,0

30,0 2000 2001 25,0 2002 2003 20,0 2004 (in thousand) 15,0 2005 2006 10,0 Number of employed people Number of employed 5,0

0,0

Other Education Construction social insurance business activities Processing industry Processing and communication Wholesale and retail, and retail, Wholesale Hotels and restaurants Hotels Real estate, leasing and Real estate, Financial intermediation Financial Public administration and administration Public and household appliances Power, gas and water supply gas and water Power, Transportation, warehousing warehousing Transportation, Health care and social welfare Health care maintenance of motor vehicles vehicles of motor maintenance state national defense, statutory defense, national state

Figure 8. Employment change by fields of activity 2000-2007 (ESA)

12 000

10 000

8 000

6 000

4 000

2 000

0 2000 2001 2002 2003 2004 2005 2006 Estonia Harju county Tallinn

Figure 9. Change of average monthly gross salary 2000 – 2006 (ESA)

The most outstanding sector of the economic life in 2000s has been construction and real estate sector. During the last ten years the urban space of Tallinn has become more attractive thanks to construction of several new buildings (banks, trade centres, office buildings, apartment buildings, leisure centres, sports facilities and cultural objects), development of business area in Tallinn and maintenance and renovation of old houses. Intensity of use of land has increased downtown and in the inner city main road zones. At the same time there are extensive areas which are still underused and not maintained. Tallinn still has to make efforts to get lands from the state to municipal property and stimulate the use of vacant lands.

16 Central development trends, related tasks and solutions ... 2

Maintenance of infrastructures and building new roads has remarkably improved the look of the city, movement and access of people, i.e. the breakthrough of Tartu road. Despite building the infrastructure and investments the aim of which is to improve the availability of urban space, the industrial and warehousing enterprises have moved out of town. In connection with that also a big number of (production) working places requiring lower qualification and cheaper ones have also moved to close rural municipalities. If expensive working places remain for Tallinn, the human resources need to go along with those changes and the pre requisite for it is preparation of qualified labour force. Fast changes have also taken place in housing market. Relative increase in the number of living spaces in Tallinn has remained on lower level compared to other Harjumaa, especially with neighbouring rural municipalities like Viimsi, Harku and Rae. Fast increase in rural municipalities comes from relatively cheap land, flexible planning policy and the fact that essential part of population values privacy and closeness to nature. At the same time it is noticeable that major part of new urban regions is accumulated primarily to the approximate vicinity of Tallinn boundary and coastal area where due to the high price of the land new urban regions with multi-apartment buildings have been built.

180,0

160,0

140,0 Harjumaa except Tallinn 120,0 Harjumaa

80,0 Tallinn

60,0 Whole Estonia

40,0

20,0

0,0 2000 2001 2002 2003 2004 2005 2006 2007

Figure 10. Floor area of dwelling completions 2000 – 2007 (ESA)

In absolute numbers more new dwellings have been added to Tallinn than to other local government units of Harjumaa in total. Remarkable difference of Tallinn and the rest of Harjumaa is the size of added dwellings. If in Tallinn a major part of new dwelling areas have 3 or fewer rooms, in Harjumaa almost half of the dwelling areas have 4 or more rooms. Also, in respect of general numbers, bigger dwellings more suitable for the families with children have been built outside Tallinn. Thereat the percentage of smaller apartments in other local government units of Harjumaa has increased to essential place during last, real estate boom years.

17 2 Central development trends, related tasks and solutions ...

4000

3500

3000

2500 5 and more rooms 2000 4 rooms 3 rooms 1500 2 rooms 1 room 1000

500

0 2003 2004 2005 2006 2007

Figure 11. Floor area of dwelling completions 2003 – 2007 (Building Register)

4000

3500

3000

2500 5 and more rooms 2000 4 rooms 3 rooms 1500 2 rooms 1 room 1000

500

0 2003 2004 2005 2006 2007

Figure 12. Floor area of dwelling completions in other local government units of Harjumaa 2003 -2007 (Building Register)

With a fast increase of the construction of residential buildings also the real estate prices sky- rocketed, outrunning essentially the increase of salaries. At the beginning of 2008 the offering in real estate market essentially exceeds the demand and the real estate prices have been lowered to some extent. The decreasing demand has specially influenced the recent years real estate projects with excessive offer in the neighbouring rural municipalities of Tallinn, less the quality dwellings with good location in Tallinn.

18 Central development trends, related tasks and solutions ... 2

35,0

30,0

25,0

Real estate 1m2 price 20,0

15,0 Tallinn, gross salary

10,0

5,0

0,0 I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV I II III IV

2000 2001 2002 2003 2004 2005 2006 2007

Figure 13. Real estate price and gross salary in Tallinn 2000 – 2007 (ESA)

In respect of the demand in housing market in Estonia the fact that need for new housings is continuously high as currently the floor space per capita in Estonia is approx twice less than in developed European countries must be considered. The main restrictions are small salaries of people compared to Western and Eastern Europe and worsened availability of loans and increased price. Therefore the potential of the need for housing based on internal criteria is continuously high in Tallinn. While primarily the location, availability of social infrastructure, aesthetic value and safety of ambient physical and social environment is considered important, Tallinn needs to make efforts for establishing unique physical and social environment offering choices. Changes of living and working places and development of functions of use of land have brought along rearrangements also in current movement directions of people. The whole movement environment needs reviewing. Already now it may be observed that Tallinn is very important working place for all suburbans. Analysis has found out that 38,500 people commute daily from the outskirts of Tallinn and 20,100 from Tallinn to outskirts. 87% of new houses are located in the so-called golden circle rural municipalities of outskirts of Tallinn5. During the last 10 years the traffic flows passing the city border have more than doubled and reached almost 250,000 vehicles a day. Due to the increase in traffic intensity an average speed of the vehicles has decreased. Transportation of employees of the enterprises having moved out of Tallinn also causes problems since arrangement of public transport from the residential areas to suburban industrial areas is complicated and the enterprises are forced to use their own transport. Some differences occur in the ways of moving to work of Tallinn people and people from nearby rural municipalities. 43% of population in Tallinn uses public transport for going to work, in neighbouring rural municipalities only 23%. The situation is contrary in using the private car – 28% of people in

5 Cooperation opportunities and perspectives of Tallinn and surrounding local governments in the context of urban sprawl. Tartu Ülikool.Ahas, R., Jauhiainen, J. and others 2007

19 2 Central development trends, related tasks and solutions ...

Tallinn drive to work, 42% drive to work from neighbouring countries. One of the reasons is certainly the essentially better public transport network in Tallinn compared to the public transport inside the rural municipalities and transport between the rural municipalities and Tallinn.

50%

45% 43% 42%

40%

35%

30% 28%

25% 23% 23%

20% 17% 15%

10% 7% 7% 5% 3% 3% % primary work means of going to 1% 2% 0% Other By bike On foot Tallinn Neighboring rural Public transportPublic municipalities Private car (or taxi) Private Company transport Company

Figure 14. Main way of going to work

The length of public transport lines in Tallinn has remained at the same level during recent years, but the number of rides on public transport has increased.

200 740

720 150 700

100 680

660 50

640 (in km) of routes Length Number of trips (in thousands)

0 620 2000 2001 2002 2003 2004 2005 2006 2007

Length of Tallinn public Number of trips transport routes

Figure 15. Number of trips and length of routes in Tallinn public transport 2000 – 2007 (Tallinn City Government)

20 Central development trends, related tasks and solutions ... 2

In case of Tallinn and neighbouring rural municipalities the public transport does not enable to move only between the working and living place but it also guarantees the availability of urban space for spending the spare time and fulfils other needs of the citizens. For several families having moved to the suburbs, the infrastructure and services of Tallinn are still vital. So the apartments in suburbs are valued. People rather continue their urbane lifestyle in customary conditions on the border of Tallinn than further from Tallinn in private houses offering privacy. Logistical problems following the need of movement also influence the choice of living place since the public transport connection in settlements and urban regions near the border of Tallinn is somewhat better.

Requirements and opportunites to perform them in the context of development strategy Tallinn 2025

Economic development and growth are directly reflected in the income tax distributed to the city budget through the state budget as well as in the capability of the state to support local investments. The size of the income determines the ability of the city to improve the quality of life in the city, provide public services and change the city attractive for its people and investors in different ways. Requirements of the residents of the city on selection of the living place depend on the economic growth. If the consumption preferences change, also the demands for the services and development activities of the local government change. In case of growing economy also the expectations of the population in respect of public services and urban environment grow, problems in the economic development increase the need for the support from the public sector. The need for structural changes in the economy assumes furthering the reorientation of the entrepreneurs to innovative, knowledge intensive working places creating more added value as well as flexible refreshment and retraining possibilities from the city business policy. It is even more important to create a business environment characterised by the flexibility of the labour market and readiness of employers for changes and risks to create own enterprise. To implement innovative initiatives, it is important to support the activity of business incubators incl creative incubators. The pre requisite for increasing urban environment is increasing the knowledge intensive employment, balanced posi- tioning of living and working places and possibly good and economic availability of the urban space by different means of transport. Mobility gives the employees opportunity to find agreeable working place and entrepreneurs get a chance to select labour force. Organisational changes of economy presume educational system which is integral, considers the needs of the learner and the society where the smooth transition from one educational level to another is guaranteed. Opportunity of quality adult retraining and refreshment training is becoming more and more important. This is a pre-requisite for fast changing of working places and transfer to fields of activity providing higher income. The key word is cooperation between the schools, city government and entrepreneurs. From the point of view of cluster development it is important to extend the business relations in the Baltic Sea region as well as global scale to realise the pre requisites of Tallinn for developing clusters in high tech production, ICT, maritime and logistic, creative economy and biotechnology field. Condition for increasing the competitiveness of Tallinn is certainly achieving a strong position in international work distribution. For that it is important to develop unique regional

21 2 Central development trends, related tasks and solutions ...

centres like Ülemiste City and Tallink City and modernise infrastructure of Kopli Peninsula with opening the coastal areas to the sea. At the same time it must be followed that the old town of Tallinn as a site in UNESCO world heritage does not get damaged and modern solutions would strengthen the integrity of the urban space of Tallinn. The location of high risers and areas with cultural and environmental value and other theme plannings must be considered. To achieve the best space and architectural solutions it is important to organise international architecture competitions. Decreasing the cheapness as a precondition for development of tourism and its disappearance in a longer perspective is also part of the structural shift of economy. Therefore it is important to enhance the quality of tourism products and services, creating new products and active marketing. Tallinn should certainly initiate the program for making the city centre more attractive since majority of the tourists in Tallinn are the consumers of culture provided in the centre. The reconstruction of Tallinn City Hall, Kultuurikatel (Culture Cauldron) and development of Park Kadriorg, Tallinn Zoo and Tallinn Botany Garden is in the interest of the attractiveness of Tallinn. Use of land has become more intensive. The city needs to prevent the conflicts of functions of use which in shorter or longer perspective may weaken the competitiveness of the enterprises (e.g. development of business buildings in the contact zone of the centre versus old town as tourism product). More intense use of land means danger as well as opportunity to improve tourism. Pressure to already developed tourism sites and recreation areas must be avoided. On the other hand the new development projects should foresee an opportunity to design architectural sights of interest, single buildings as well as bigger areas (e.g. coastal areas). To expand the development activities, it is important that the state gives more land to the municipal ownership of the city than hitherto. To expand the inner attractiveness of the city and change the city more enchanting for the visitors, preservation of the coastal areas and areas with cultural and environmental values and maintenance of squares and parks incl reconstruction of Liberty Square must be guaranteed. It is in the interest of the city to develop the Green capital idea. To slow down the growth of vehicles, alternative ways of movement compared to use of passenger cars should be created. It is especially important to improve availability of the urban space by increasing the importance of public transport (incl rail transport) and light traffic. Development of tram traffic and fast connection with Tallinn airport help to create better traffic environment which must be handled in the context of urban space arrangement and use of different transportation types together. The possibility to increase the speed of public transport must be found and the public transport must be developed, incl building of public transport lanes, expanding Park and Travel system and developing single ticket system for Tallinn and Harjumaa County. An important complex of measures in development of street network of Tallinn is building east- west direction main roads. The roads have conditional names Lõuna- and Põhjaväil (with Russalka grade separation). It must be avoided to build main roads to recreation and forest areas. It is important to continue building the connection roads of Tehnika-Veerenni-Filtri streets and reconstruction of Pärnu Road. From the standpoint of infrastructure development it is important to finish building of Haabersti junction and small roundabout of Tallinn. Development of the port area is important for Tallinn as maritime city. Inter alia the development should guarantee a smooth access to ports in the city and its surrounding, create better footway connection between passenger ports and the city and continue building the light traffic roads. For the

22 Central development trends, related tasks and solutions ... 2 development of marine tourism, the Aegna port and Katariina quay must be reconstructed and the beaches of island Aegna maintained. In the interest of development of Tallinn it is important to rearrange the railway transport and diminish hazardous loads. It is vital to finish building of Ülemiste intersection, so called southern gate of Tallinn. It is planned to reconstruct the level crossing in Pääsküla and Nõmme and grade separation in Tondi. Tallinn and the outskirts need to cooperate in issues of investing to entry and exit roads of Tallinn, developing sustainable multi-type transport and following the coordinated housing policy, optimising educational network, enhancing possibilities of spending spare and leisure time on green areas, cooperating in the field of domestic and foreign tourism and other. For an active holidays it is necessary to reconstruct water system around north-eastern pond in park Kadriorg and fountains of Snell pond and the park, build shoreline protection facilities in Pirita, develop Pirita beach and design and build places for recreation and leisure time to landscape protection area of River Pirita. To manage the industrial area around Tallinn, it is necessary to build the network of main roads around Tallinn which, in addition to smooth arrangement of traffic flows would also cover the train traffic. Building a detour of Tallinn railway enables to decrease the traffic load of the capital and bring the environmentally hazardous transport out. In the regional development of economy, Tallinn is very competitive economic centre in the context of Estonia. Majority of headquarters of international enterprises are located in Tallinn. Preserva- tion and strengthening of Tallinn as logistically central location primarily depends on the development of transport infrastructure in the territory of the whole country but this remains outside the direct sphere of activity of the city authorities. At the same time it is clear that development of the rest of Estonia as an economic, national and socio-cultural outskirt of Tallinn is in the interest of Tallinn as well as quality connection with that outskirt. This creates a need to formulate common interests of Tallinn and other local governments and stand up for them in relations with the state. It is certainly a complicated task of the development activity to find the opportunities, which would give Tallinn relative competitive advantages compared to capitals and regional centres bigger than Tallinn.

2.3 Socio-cultural development

The importance of Tallinn as the biggest centre and capital of the state for the people in other regions of Estonia has been growing. The impact zone of Tallinn is whole Estonia. More than 90% of people from the immediate vicinity of Tallinn are related to the city, in south-eastern part of Estonia it declines to 25%. Extension of Schengen area to Estonia brought some changes to the role of Tallinn as a centre. It has created essentially better communication and movement opportunities primarily between South Estonia and the biggest city in the Baltics – Riga. The Schengen area has definitely taken Tallinn closer to other capitals and centres in Europe and diminished the gap between so-called old and new Europe. Filling the role of European culture capital in 2011 with the town of Turu in Finland becomes a touch- stone for Tallinn.

23 2 Central development trends, related tasks and solutions ...

Figure 16. Percentage of people related to Tallinn (having stayed in Tallinn at least once a month during 12 months, i.e. not tourists or occasional visitors) (Ahas, R., Jauhianine, J. and others, 2007, p 154)

The fact that the generation grown after the transition period is reaching the adult age creates a basis for essential internal socio-cultural development. Environment for evolving their values has been essentially different from the previous ones. Different from current generation of the middle aged whose way of life is mainly consumption oriented and individualistic (making career, late childbearing age, valuing living in a private house, etc), presumably among the new generation there are more of those who are concerned about the sustainability of rising generation and natural environment. Proceeding from generation related changes and crumbling of general traditional values as an effect of globalisation it is evident that in organising and developing the urban life the diversity of way of life and attitudes and related demands must be more and more taken into account. In the context of Tallinn one of the key issues is combining nation based values and ways of self expression and enhancement of strong cultural and social common share. Among other things the specialty of nation based values and attitudes also affect the trends of the housing market. In case of Tallinn behaviour of Russian speaking population in the housing market is an important topic in the nearest years. Increasing number of so-called new immigrants who based on international experience prefer capital as place for living puts Tallinn on trial. Social inequality has not increased in Estonia incl Tallinn during last years but rather diminished a little. Despite that the stratification of the population compared to Nordic cities (capitals) is strong. Com- pared to other regions of Estonia there are remarkably less people living below the poverty line in Tallinn and an average income of the people is higher. The social protection system of Tallinn has developed towards the direction that the volumes of benefits independent of incomes have increased fast when at the same time the volumes of benefits depending on incomes have actually remained the same.

24 Central development trends, related tasks and solutions ... 2

120,0

100,0

80,0 Benefits not dependent of family income 60,0

40,0 Benefits dependent of family income

20,0

0,0 2002 2003 2004 2005 2006 2007

Figure 17. Social benefits dependant and independent of family income 2000 – 2007 (Tallinn City Government)

Self-assessment of health of people of Tallinn has essentially grown in the period of 1990-2004 among all people between age group16-64 and in the age groups 11 and 13. In analysing the subjective health evaluation of groups with different educational level it becomes evident that the subjective health evaluation of people with higher education is essentially higher among women as well as men. In parallel with the increase of positive assessments the number of cases of sickness is increasing. Similar to whole Estonia an average expected lifetime of people of Tallinn continuously remains essentially lower to the respective indicator in Europe especially of Nordic countries. An important cause for that is a low health awareness of population and high percentage of persons with high risk behaviour.

250 00 100%

200 000 80% Good

Tallinn 150 000 60% Harjumaa

100 000 40% Whole Estonia

50 000 20%

0 0% 2000 2001 2002 2003 2004 2005 2006

Figure 18. Number of first registered cases of illness vs self assessment of residents of Tallinn to their state of health 2000 - 2006 (Tallinn City Government)

25 2 Central development trends, related tasks and solutions ...

Requirements and opportunites to achieve them in the context of development strategy Tallinn 2025

Versatility of ways of life and values brings along the diversification of the demand for services and products. The growing importance of so called soft values creates the need to present principles of responsible entrepreneurship and introduce them in enterprises where the public authority has an important role. Changing the way of life and values increase demand for cultural self activity and self expression opportunities but segment the participants of organised events. Social stratification of population works in the same direction and even with more negative results. Stratification is connected with the capability to receive culture as well as cultural demand - both are essentially lower in poorer social classes than in wealthier ones. Consequently the richness and diversity of cultural life essentially depends on functioning of economic and social policy. Also the nation based value and taste differences shatter the cultural life but an efficient integration policy enables to enrich the cultural life far more with them. Beside the material values more attention should be paid to the urban ecological aspects of the quality of life. From the standpoint of developing the city the change towards more ecologic way of life means development of urban mobility, low-density residential building and green network. It contains for example creating public transport lanes, developing more environmentally clean combined ways of mobility and mobility solutions (preferring tram traffic to buses (e.g. building tramways To Lasnamäe) and investments to energy saving transport solutions. It is also important to stimulate nature saving thinking, value urban milieu and cultural heritage, sustainable energy consumption, maintaining the green network and building small forms and fountains. If the social stratification remains at the current level or deepens, it endangers the realisation of structural changes of business and demands preventive or rehabilitating intervention from the public sector (incl city). Main long-term opportunity to minimize the stratification and its negative effects to businesses is efficient educational system supporting integration of society. With support services intended for risk groups the education system providing equal opportunities also helps to diminish social stratification. In connection with finishing the residential building program 5000 housings to Tallinn (forced tenants, persons urgently needing place to live) it is important to start the second residential building program in Tallinn. New nursery school buildings are built and existing ones are renovated within the framework of the program “A place in the nursery school for each child”. Sub- sidies for the private nursery schools are increased. To improve the learning environment all general education schools are repaired within following four years. More than now the funds are directed towards raising the citizen. Hobby education and activities as well as youth work have an important role in it. Participation of the youth is supported more extensively with taking into use different programs, projects as well as new participation forms. The vision of residential policy envisages the availability of housing for all people of Tallinn. The residential fund owned by the city has currently 4,500 housings of which ca 3,800 are rooms suitable for living. Residential fund owned by the city forms only 2% of the residential fund in the city. One third of Estonian households live in unsatisfactory or not suitable rooms. The size and comfort of the residence depend more and more on the incomes. Access of the poorer families to housing has wors-

26 Central development trends, related tasks and solutions ... 2 ened. Researches related to housing area have come to the result that up to now too little attention has been paid to enabling municipal rent residences to social target groups. The results of the survey show that an alternative of renting the housing from the city is principally considered as essential but the future of individual housing career is mainly connected with a housing belonging to personal possession. Independent of the stage of life or age group, the perceived need for renting the apartment from the city can be observed as economical inevitability, on the other hand as a housing relationship which gives the feel of security if the decision for it has been made or also in case it is a momentary necessity. Proceeding from the social need for municipal rent housing and also considering that a dwelling in personal possession is still and ideal, we forecast that in 2027 the percentage of municipal rent housing of Tallinn from the residential fund of whole Tallinn is 7.5%. To diminish the national gaps the readiness to teach children with different mother tongue and cultural background in the same class is created in schools. The importance of youth work is increased in integration of youth from different nationalities. It is planned to build youth centres to each urban region. Participation of youth in urban life is supported more extensively with different programs and projects and by taking into use new participation forms. Compared to Western European countries the mean expected lifetime in Estonia, incl Tallinn, is 6-7 years shorter. It means that local government has to pay much more attention to raising the health awareness of people and creating preconditions for supporting health in urban environment (nature and health trails, sports grounds and halls). Health promoting specialists have started to work in city districts. Network providing drug rehabilitation services as well as counselling involving family doctors and health care institutions for counselling and rehabilitation of the ones wishing to give up use of drugs. To increase the health awareness of population, building of public saunas and modernising existing ones is supported; information events are carried out – health days and weeks in urban regions, institutions, schools and nursery schools with trans-city campaigns. The priorities of the nearest years include improvement of technical base for first aid, enhancing activity of health councils in schools and teaching counselling skills to for health care professionals. To coordinate the implementation of the development plan of health of population, the health coalition and health fund are established. The specified fund enables to support the health promoting projects of city districts, private sector and non-profit organisations for forming and changing the health behaviour of people. Targeted benefits in respect of economically less ensured people being the biggest health risk groups should also be used. Special attention should be paid to alcohol policy; prevention work performed in working collectives and schools must be expanded and abstinence must be developed into standard of life. New sports centres are built, health program Tallinn moves is continued and extension of receiving sports support until the age of 26 is applied from the state to promote the sports activities. The aim of the city is to expand the basis for amateur and achievement sport and opportunities for playing sports. The status of culture capital in 2011 is an important milestone in the cultural events of the capital helping introduce Estonian cultural heritage and create international cultural contacts. Better involvement of people to the cultural life creates better basis for understanding different cultures and dissemination of European values.

27 3 Development vision of Tallinn

3. Development vision of Tallinn

28 Development vision of Tallinn 3

Tallinn is the capital of the Republic of Estonia - a city of multicultural, industrious and creative people, unique cultural sign and seaside gate to the history.

Tallinn is internationally attractive destination of visits and a leader of competitive new economy in innovative, balanced and safe urban environment – love from the first sight, active and trustworthy cooperation partner.

Six main objectives make the development vision more specific. They are formulated in strategy Tallinn 2025 and specified during preparation of the development plan as follows:

• efficient, required in labour market and well paid citizen of Tallinn – Tallinn with highly productive economy;

• intellectually and physically active citizen of Tallinn – Tallinn with diverse activity opportunities and full of experiences;

• safely growing, versatilely developing and life long learning citizen of Tallinn – educated, capable and open Tallinn;

• protected and assisted citizen of Tallinn – Tallinn with managed risks and (socially) safe;

• citizen of Tallinn sustainably connecting and valuing home, work and rest – Tallinn with cosy, inspiring and environmentally sound urban space;

• citizen of Tallinn performing local government democratically and purposefully – Tallinn with knowledge based administration and appropriate service culture and with effectively operating city institutions.

At the same time the sub objectives for the main objectives were prepared. Achieving the sub objectives was linked to the budget strategy of the city in the nearest years (figure 20).

29 4 Principles of development of Tallinn

4. Principles of development of Tallinn

30 Principles of development of Tallinn 4

To achieve the future image of Tallinn, the following principles are considered as priority in development activities of city’s management structure:

• objective oriented development trends;

• informed and involved people;

• citizen focused public services;

• competent and effective use of resources;

• efficient supervision and feedback handling results.

31 5 Development model of Tallinn

5. Development model of Tallinn

32 Development model of Tallinn 5

Planning the development of Tallinn and development activities follow the development trends of Tallinn and its ambient environment (2nd part of development plan) and development vision of the capital (3rd part) and principles for achieving it. It is even more important to create a link between the planned measures and activities and social and legal nature of the city. Each person in Tallinn belongs to Tallinn as social unit. At the same time this social unit is more than a sum of single citizens – it is more or less coherent territorial community. In guiding the development of Tallinn the requests and needs of single persons as well as more general objectives of a city as an integrity must be considered. It is expedient to differentiate the development objectives and needs of Tallinn people and Tallinn on a more specific level considering different sides of the life of residents. Planning the development of Tallinn is based on a citizen as working, studying, actively resting, socially coping, creating, valuing and sustaining environment and organising communal life person. Though in case of different persons the importance of those sides may vary, the above men- tioned areas are equally important for coherent and balanced Tallinn. Proceeding from that, six main objectives have been set in the development plan aspiring towards which Tallinn approaches the description of vision of Tallinn.

governing

social security

organising coping spare time

resting Resident of sustainable

Tallinn environment

studying working education

economy

Figure 19. Facets of the life of resident of Tallinn and city’s development areas meeting them

In legal meaning Tallinn is a local governmental unit of Estonia organising itself provision of public services for its people within the framework of legislation and designing the urban environment actively and/or regulatively. The local governments – city council and city government manage organising the city life using an independent budget of the city for it. Development plan of the city creates a strategic and tactical basis for organising the life in the city. Though the local government unit in Estonian administrative system has the right to take assign- ment for performing the development objectives voluntarily, this is limited by a wide range of the assignments following the laws and little volume of financial means. Here comes first the need to

33 5 Development model of Tallinn

focus the tasks of the development plan so that aspiring towards them would on the one side help achievement of the vision of the city and on the other hand would guarantee better performance of obligatory tasks. Deriving from that the sub objectives are pointed out after the main objectives in the development plan. If the main objectives give the desired results on quality level, the sub objectives of the development plan provide an opportunity to measure and monitor quantitatively the cost effectiveness of the development plan and show whether and to what degree the main objectives are approached. Second, proceeding from the character of urban life and public tasks, achievement of the objectives of the development plan must be handled as a complex and in connection with planning the budgetary means needed for performance of objectives. To achieve each sub objective, the sets of measures and activities are foreseen in the development plan. They cover the provided services and offered products as well as projects needing investments with which it is planned to improve the conditions for providing the services and offering products. Reflecting the costs of measures, activities and projects enables to plan the speed of approaching the objectives realistically following the possibilities of the city budget and it refers to the price of achieving one or another objective.

34 Development model of Tallinn 5 areas of new residential buildings perspective production and business area coastal development areas reconstructable area occupied by construction works brownfield – redesigned old industrial areas partially dwelling area development area of the city centre attraction centres of city district areas area to be made denser in city centre contact zone of development area of the city centre so-called extemal curve business development zone more important main roads perspective main road sectors corridor of perspective public rail transport recreation and beach areas Development perspectives of Tallinn. of perspectives Development 20. Figure

35 5 Development model of Tallinn

Figure 21. Objectives of development activity

36 Development model of Tallinn 5

Figure 21. Objectives of development activity

37 6. Objectives, performance indicators, measures and main activities Objectives, performance indicators, measures and main activities 6

Development activities of Tallinn for years 2009 - 2012 provide the implementation of the following measures and activities. Possible financial volumes for achieving the presented objectives are reflected in Tallinn budget strategy 2009 – 20012 and specific monetary appropriations for implementing the development plan are determined in the yearly budget of Tallinn.

1. main objective: Citizen of Tallinn - efficient, demanded on labour market and well paid - Tallinn with highly productive economy

AE 1.1. High activity of entrepreneurship

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of new, established 3000 3000 3000 3000 City Enterprise Board companies Growth of number of enterprises 2000 2000 2000 2000 City Enterprise Board Rate of continuing enterprises 60% 60% 60% 60% City Enterprise Board Number of enterprises successfully 2+3 3+4 3+4+1 3+4+2 City Enterprise Board departing from business incubators Percentage of enterprises active a 90% 90% 90% 90% City Enterprise Board year after receiving start up subsidy Number of supported starting 50 50 50 50 City Enterprise Board enterprises (up to 2 yrs)

Measure 1: valuing entrepreneurship Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Promoting business, organising respective events and supporting performance Organising business competitions

Measure 2: increasing business activity Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Increasing the awareness in the field of general business with the support of web and publications Business counselling in the information centre of the entrepreneur in cooperation with EAS (Enterprise Estonia) Organising short training (not offered in the market (market failure)) Start up subsidy for starting the business Support for creating new working places Fair support

Measure 3: developing support structures for supporting business Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Establishing and managing business incubators and supporting their activities (incl creative industry incubators) Allocating targeted business grants for operating enterprises Implementing mentor program Collecting business information Operation and development of Ideepank.ee as database for business ideas

39 6 Objectives, performance indicators, measures and main activities

SO 1.2 Knowledge intensive, competitive business in international market

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Export volume (mln kroons) 16 18 20 22 City Enterprise Board Proportion of export in the 2,5 2,6 2,7 2,8 City Enterprise Board turnover of enterprises Number of enterprises in tech- 150+100 170+140 200+250 City Enterprise Board nology parks (Tehnopol and Ülemiste City) Employees employed in the +3500 1700+ +10 000 City Enterprise Board enterprises of technology parks Turnover of enterprises of 900+ 2000+ City Enterprise Board technology parks (mln kroons) Number of exporting enter- 4000 4200 4500 4800 City Enterprise Board prises Percentage of export turnover 32% City Enterprise Board in the turnover of supported enterprises

Measure 1: rising the competence of entrepreneurs Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Increasing the innovation culture and awareness of entrepreneurs in cooperation with higher educational institutions, competence centres and research and development institutions

Measure 2: creating conditions for the development of knowledge intensive, high productivity entrepreneurship Organiser of applying the measure City Enterprise Board/Cultural Heritage Department Main activities for achieving the objective Supporting development of Technology parks (Tehnopol, Ülemiste City) Developing clusters (incl creative industry clusters), establishing cluster centres

Measure 3: developing business collaboration Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Collaboration with professional associations, Chamber of Commerce and Trade and other support structures Collaboration with Enterprise Estonia Participation in the EU business promotion collaboration projects Supporting business mentor club activities Organising visits abroad

40 Objectives, performance indicators, measures and main activities 6

SO 1.3 High and quality employment of population

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of new working places 0 2000 5000 5000 City Enterprise Board created in the enterprises within one year Average salary of population 12 000 12 500 13 000 13 500 City Enterprise Board Number of employees added in 100 100 100 100 City Enterprise Board the enterprises having received the start up subsidy within three years from receiving the aid Number of working places created 30 30 30 30 City Enterprise Board with the help of working place creation subsidy

Measure 1: enhancing the skills and knowledge of labour force Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Allocating training support to enterprises Allocating subsidies for practical training instructors of the enterprises Improving the availability of refreshment and retraining opportunities for employed as well as unemployed Participating in enhancement of higher and vocational education proceeding from the labour market needs in the city Implementing career counselling system in all general education schools

Measure 2: lowering the barriers for entering the labour market Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Supporting creation of new working places Supporting creation of supported working places for persons with limited capacity for work Implementing projects addressing restoring the work habits

Measure 3: foreign marketing of city’s business environment Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Introducing the city’s business environment and investment opportunities on fairs and other contact events Producing and spreading the information materials introducing city’s business environment and investment opportunities (publications, multi media, web page, advertising, PR articles and programs)

41 6 Objectives, performance indicators, measures and main activities

SO 1.4 Tallinn is internationally known city providing quality tourism service

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of overnight stays of for- 1,88 2,00 2,07 2,19 City Enterprise Board eign visitors in Tallinn accommodation establishments (mln) Tourism service export of Tallinn 14,51 14,77 15,19 15,62 City Enterprise Board (mln)

Measure 1: developing conference tourism Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Introducing Tallinn as the destination of conference tourism Training conference tourism entrepreneurs

Measure 2: developing cultural tourism

Organiser of applying the measure City Enterprise Board/Cultural Heritage Department Main activities for achieving the objective Introducing Tallinn as culture capital Developing cultural tourism product Tallinn card Developing at least one festival in Tallinn internationally so known that it is unerringly connected with Tallinn (e.g. like Savonlinna opera festival, Venice biennial)

Measure 3: marketing the tourism opportunities of the city at markets of destination Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Marketing activities aimed at foreign media Marketing activities aimed at travel agents Participating in tourism marketing events Producing tourism field advertising and information materials and disseminating them through different channels (publications, media, tourism web, direct mail)

Measure 4: developing tourism information services Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Guaranteeing and promoting work of tourism information centres Involving accommodation and service enterprises to dissemination of tourism information

Measure 5: developing tourism service quality Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Training tourism entrepreneurs Training guides Strengthening collaboration of tourism enterprises Motivating improvement of the quality of tourism services

42 Objectives, performance indicators, measures and main activities 6

Measure 6: collecting tourism information Organiser of applying the measure City Enterprise Board Main activities for achieving the objective Collecting and analysing tourism statistics Organising tourism surveys Introducing and implementing the results of tourism surveys and analysis in promoting tourism

Measure 7: developing the city as an integral tourism product Organiser of applying the measure City Enterprise Board, Municipal Engineering Services, Cultural Heritage Department, Transport Department, Municipal Police Department Main activities for achieving the objective Opening the old tow and downtown to the sea, creating quality urban space around old town Improving movement possibilities for tourists, incl for people with reduced mobility Creating multifunctional conference centre Organising stopping and parking for tourism buses Guaranteeing the existence of signs directing towards tourism objects and marking tourism objects Guaranteeing existence of public toilets Improving public transport and taxi service quality Supporting attractive events Developing Park Kadriorg and Song Festival Ground as an integral recreation area Exhibiting unique wooden architecture and cultural and environmental value of Tallinn

2. main objective: intellectually and physically active citizen of Tallinn – Tallinn with diversified activity opportunities and full of experiences

SO 2.1 Cultural self-activity and self development opportunities satisfying the needs of population

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of visitors of librar- 1 050 000 1 080 000 1 100 000 1 110 000 Cultural Heritage ies incl number of elec- Department tronic visits Number of loans in libraries 1 450 000 1 450 000 1 500 000 1 500 000 Cultural Heritage Department Number of active hobby 299 300 300 300 Cultural Heritage groups Department Number of participants in 7357 7500 7500 7500 Cultural Heritage hobby groups Department Number of reader trainings, 2000 2100 2100 2200 Cultural Heritage events promoting books Department and exhibitions in libraries Number of visitors in Tallinn 90 000 100 000 105 000 105 000 Cultural Heritage City Museum Department Number of excursions in 700 1300 1500 1500 Cultural Heritage Tallinn City Museum Department Number of events organ- 110 200 350 380 Cultural Heritage ised in Tallinn City Museum Department Number of visitors of the 350 000 370 000 385 000 400 000 Cultural Heritage Zoo Department

43 6 Objectives, performance indicators, measures and main activities

Number of excursions 375 400 400 400 Cultural Heritage organised in the Zoo Department Number of study groups in 14 16 18 24 Cultural Heritage the Zoo Department Number of students in 2620 2700 2750 2800 Cultural Heritage Tallinn Folk High School Department Number of visitors in Tallinn 29000 30000 32000 35000 Environment Department Botany Gardens Number of excursions 240 250 280 300 Environment Department organised in Tallinn Botany Garden

Measure 1: developing library service supporting individual development of population and for that guaranteeing access to literature and other written, visual or auditive information Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Supplementing libraries with new information leaflets Promoting IT possibilities of libraries Providing library service outside library buildings (home and mobile library service) and developing library bus services, incl services intended for target groups with special needs and medical and nursing institutions Repair and reconstruction of library rooms Organising events promoting literature and library services

Measure 2: creating opportunities for diversified hobby and social activities Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Supporting self-activity and hobby group activities Supporting hobby groups Organising cultural events for amateur groups Supporting cultural projects for amateur groups Supporting organisations of national minorities Organising and financing the activities of cultural and recreation centres Renovation of culture centres Developing centres providing recreation, cultural self activity opportunities in each city district Supporting the activity of Foundation Tallinna Lauluväljak (Tallinn Song Festival Ground) Reconstruction of Tallinn Song Festival Ground

Measure 3: Developing museums’ activity: collecting, preserving cultural heritage and introducing it to people Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Updating permanent exhibitions of cultural heritage Organising exhibitions from the collections of museums and cooperation partners Organising events introducing cultural heritage Attending scientists and hobby researchers Supplementing the exhibits of Tallinn City museum Renovating canon tower of Kiek in de Kök Restoring the House of Blackheads Supporting and developing Estonian Open Air Museum

44 Objectives, performance indicators, measures and main activities 6

Measure 4: developing activities of the zoo and providing recreational opportunities close to the nature Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Improvement of life and reproduction conditions of the animals Promoting nature and environmental knowledge Supplementing technology park of the Zoo Building new facilities to the zoo

Measure 5: creating possibilities for informal education of adults Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Supporting informal education courses and lectures (Tallinn Folk High School), Home Town House, and others) Organising informal education exhibitions and other informal education events

Measure 6: Designing Tallinn Botany Garden as an attractive recreation centre

Organiser of applying the measure Promoting nature and environmental knowledge Environment Department Main activities for achieving the objective Creating conditions for functioning and exhibiting the collections, incl building technical facilities for maintaining collections Creating opportunities for spending an active holiday for citizens

SO 2.2 Opportunities for creative persons to introduce their creation and for people for partaking in artistic experiences

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of performances in Linnat- 200 200 300 405 Cultural Heritage eater (City Theatre) Department Number of visitors in Linnateater 35 000 35 000 51 000 67 000 Cultural Heritage Department Number of concerts organised by 75 80 85 85 Cultural Heritage Tallinn Philharmonics Department Number of visitors of concerts 15000 20000 25000 25000 Cultural Heritage organised by Tallinn Philharmonics Department Supports allocated for implement- 22 000 25 000 28 500 28 500 Cultural Heritage ing the culture projects (in thou- Department sands kroons)

Measure 1: Developing theatre activities Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Supporting performances and preparing new productions Building a new house for Tallinna Linnateater Supporting organising the theatre festivals

45 6 Objectives, performance indicators, measures and main activities

Measure 2: developing concert activities Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Preparing concert calendar, preparing concerts Implementing international and national collaboration projects Supporting organising concert events

Measure 3: encouraging and diversifying creative activities, creating conditions for new activity forms Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Cooperation with state and private sector and organisers of cultural projects on private initiative in designing the culture calendar of the city Recognising people of cultural field, organising competitions Reconstructing Kultuurikatel (Culture Cauldron) Supporting culture projects Implementing the culture deed project of Tallinn Obtaining artefacts incl monumental art objects and small forms to the art collection of the city Developing more stable multiannual financing system for classified events of Tallinn Participating in the programs financed by EU institutions and other international cultural collaboration projects Introducing professional culture of Tallinn internationally

Measure 4: Implementing European culture capital project Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Development and investments of the event program for European culture capital Constructing organisation for European culture capital and preparatory works necessary for organising Organising European culture capital events; collaboration with Turu in Finland

SO 2.3 Preserved and valued historical heritage in urban space

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Restoring the churches 2 2 2 2 Cultural Heritage Department Restoring wall towers of old town 1 1–2 1 1 Cultural Heritage Department

Measure 1: valuing the historical and architectural monuments and heritage conservation areas and guaranteeing their maintenance Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Preparing protection obligation notices Preparing restoring projects Preparing special conditions of heritage conservation Marking monuments and placing information boards Organising information work in respect of heritage conservation Restoring bastions and opening the underground passages Supporting restoration of churches Restoring Wismar ravelin Restoring marine castle objects of Peter the Great

46 Objectives, performance indicators, measures and main activities 6

Measure 2: organising protection of built-up area of cultural and environmental value and supporting the maintenance Organiser of applying the measure Cultural Heritage Department Main activities for achieving the objective Support projects for maintaining the houses in built up areas of cultural and environmental value Introducing and protecting the cultural and environmental values and support for promoting sustainable renovation Inventory of areas and facilities with cultural and environmental value

3. main objective: safely rising, versatilely developing and life long learning citizen of Tallinn – educated, capable and open Tallinn;

SO 3.1 Opportunity for obtaining pre-school education in the pre-school child care institution with modern learning and play environment is guaranteed for the children at the age of 1-7 in Tallinn population register

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of children guaranteed 74% 75% 76% 76% Education Department with the place in nursery school from the number of children at the age of 1-7 in Tallinn population register Rate of supplementary nursery 6,60% 4,00% 1,20% 0,10% Education Department school places (dynamics of supplementary nursery school places deriving from the number of children to be born) Percentage of non Estonian speak- 1,2% 1,6% 1,8% 2,0% Education Department ing children of the general number of nursery school children in the language immersion groups New pre-school children institu- 4 2 2 2 Education Department tions and expansions of existing child care institutions Child care institutions renovated in 3 3 3 5 Education Department conformance with modern conditions

Measure 1: providing quality service in the child care institutions and guaranteeing the number of places meeting the demand Organiser of applying the measure Education Department Main activities for achieving the objective Forecasting the need for the place in child care institutions Providing child care service and giving pre-school education Building nursery schools and nursery school rooms for opening new groups within the program “Nur- sery school place for every child” Repair, renovation and reconstruction of nursery schools (incl calm traffic areas) Intensifying and expanding the Estonian language studies and applying language immersion method in the Russian speaking groups of the nursery schools Supporting private nursery schools in providing the service

47 6 Objectives, performance indicators, measures and main activities

Implementing program “Fire safe nursery school” Organising trans-city events and competitions for children, organising competition for a nursery school with good learning environment Organising competition of quality award for educational institutions of Tallinn

Measure 2: developing day care service for children Organiser of applying the measure Education Department Main activities for achieving the objective Paying subsidy for day care service of children

SO 3.2 All children living in Tallinn are guaranteed with equal opportunities for obtaining basic education on contemporary level and the ones who wish can get the secondary education

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of students studying in 80% 90% 98% 100% Education Department one shift from the general number of children studying in general education school Rate of students terminating basic 0,8% 0,75% 0,70% 0,60% Education Department school studies (terminating studies in grades 7-9 from the general number of students in grades 7-9) Number of schools renovated 35/71 45 55 60 Education Department to the level meeting contemporary conditions from the general number of schools Number of students per computer 20 19 17 15 Education Department at the disposal of one student Number of teachers per computer 1,2 1,1 1 1 Education Department at the disposal of one teacher Number of schools providing pre 6 6 7 7 Education Department vocational training

Measure 1: Creating in schools learning environment meeting contemporary requirements, safe and developing Organiser of applying the measure Education Department Main activities for achieving the objective Making basic education available Making secondary education available Renovating school buildings by the means of different economic models Furnishing school buildings in cooperation with schools Supporting schools in acquiring study aids Enhancing ICT capability in schools Taking studies into one shift Granting free meals for all basic school students and high school students needing it Organising competitions supporting development of learning environment and recognising institutions Considering persons with special needs in building and renovating school buildings

48 Objectives, performance indicators, measures and main activities 6

Measure 2: improving study quality, motivating students and expanding options Organiser of applying the measure Education Department Main activities for achieving the objective Organising events for recognising best graduates Organising student competitions, olympiads and competitions and recognising best participants Organising sports competitions and recognising best athletes Applying international curriculum in some schools in Tallinn Supporting environmental education in Tallinn educational institutions Supporting individual needs of students Supporting schools in acquiring study aids Supporting coping in multicultural learning environment Development and implementation of activity programs deriving from whole day school concept

Measure 3: increasing flexibility of educational system, enabling smooth transition from one education level to the other Organiser of applying the measure Education Department Main activities for achieving the objective Expanding and intensifying Estonian language studies in schools with tuition in Russian Applying language immersion method in schools with tuition in Russian Developing services supporting coping in multicultural learning environment Introducing pre vocational training in general education schools Providing vocational guidance and career planning in all general education schools Developing general education institutions for adults and introducing study opportunities Enabling vocational study for people without basic education Creating flexible learning opportunities for children not performing school liabilities Considering persons with special needs in building and renovating school buildings

Measure 4: promoting motivation and professional development of teachers Organiser of applying the measure Education Department Main activities for achieving the objective Organising different competitions, trainings, conferences and recognition events Making participation in refreshment training and professional conferences available for teachers Creating additional training opportunities for teachers participating in integration process Implementation of programs for methodical support of teachers Supporting information technological competence of the employees of educational institutions Applying the stress prevention program for teachers Organising the activities of Tallinn Teachers’ House Creating opportunities for allocating government apartments for teachers

SO 3.3 Vocational education service proceeding from the needs of the labour market

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of students dropped out 30% 28% 26% 26% Education Department of school of the number of students having started studies in Tallinn Kopli Ametikool (vocational school)

Measure 1: developing the activity Kopli Ametikool Organiser of applying the measure Education Department Main activities for achieving the objective Specifying the broad group of studies in cooperation with enterprises and opening new fields of study proceeding from the needs of the labour market 49 6 Objectives, performance indicators, measures and main activities

SO 3.4 Youth centre network proceeding from the need of the young - flexible, cooperative, well operating

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of youth centres per 1000 0,12 0,2 0,2 0,3 Sports and Youth youngster Department Area of rooms in youth centres 3700 6100 6100 6700 Sports and Youth Department Number of visitors in youth centres 116000 120000 120000 122000 Sports and Youth Department Number of information and coun- 350000 350000 450000 400000 Sports and Youth selling contacts Department Volume of training of youth work- 166 166 166 166 Sports and Youth ers (in hours) Department

Measure 1: developing youth centre network and providing there activity opportunities for young Organiser of applying the measure Sports and Youth Department Main activities for achieving the objective Applying open youth work method in the youth centres Development of studio method in youth centres Organising region’s youth work in open youth centres Introducing the work of youth centres in the community Taking new methods into use in youth centres Renovation of youth centres Supplying youth centres with information technology means necessary for studying incl creating e-learning environment Opening new youth centres Development of specialised youth centres

Measure 2: informing and counselling the young Organiser of applying the measure Sports and Youth Department Main activities for achieving the objective Organising the work of youth centres Organising information events in schools, youth centres and as open events Preparing and dissemination of informative publications Developing initial counselling and e-counselling

Measure 3: promoting motivation and professional development of youth workers Organiser of applying the measure Sports and Youth Department Main activities for achieving the objective Refreshment trainings for youth workers Organising youth work conferences, information days and seminars Performing youth work field researches and analysis and introducing results to youth workers Considering the vocation accreditation system of youth workers in the city and applying related integral salary system Organising competition for recognising youth workers Development and implementation of quality assessment of youth work institutions

50 Objectives, performance indicators, measures and main activities 6

Measure 4: supporting participation of young Organiser of applying the measure Sports and Youth Department, Education Authority, district governments Main activities for achieving the objective Organising youth camps Organising activities of summer work camps for students Organising competitions of youth projects Supporting youth societies Organising competitions meant for recognising young people Implementation of regional youth events and projects Involving youth with special needs to the city life through projects and programs

SO 3.5 Flexible and diverse hobby education and hobby activity opportunities created for children and youth

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of students learning in 11 500 11 000 10 500 11 000 Education Department hobby education institutions Percentage of students participat- 27 000 27 600 26 000 26 500 Education Department ing in hobby groups Number of educational institutions 3 3 6 7 Education Department renovated to meet the contemporary requirements

Measure 1: guaranteeing the availability of hobby education and hobby activity possibilities for people independent of the ownership form of the service provider Organiser of applying the measure Education Department Main activities for achieving the objective Providing hobby education service Obtaining the activities and study aids of educational institution groups through the “100 hobby group project” Supporting participation in private hobby groups

Measure 2: improving material conditions of hobby education and activity Organiser of applying the measure Education Department Main activities for achieving the objective Repair of hobby schools Obtaining inventory for hobby schools

Measure 3: developing environmental education Organiser of implementing measures Environment Department Main activities for achieving the objective Developing nature houses Designing modern learning and activity environment for the activities of environment, nature and technology groups Developing nature studies in the curriculum of schools Building a school garden to botany garden

51 6 Objectives, performance indicators, measures and main activities

SO 3.6 Modern sports opportunities available for people and wide range of sports events

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of amateurs receiving 22 800 23 300 25 000 25 000 Sports and Youth sport activity subsidy Department Number of outdoor sports grounds 200 204 207 210 Sports and Youth Department Length of movement tracks (km) 43,3 47 54 54 Sports and Youth Department Number of sports institutions reno- 13 15 17 17 Sports and Youth vated to meet the contemporary Department requirements Number of participants in the 140 000 160 000 200 230 Sports and Youth health movement program Tallinn 000 000 Department moves

Measure 1: developing and managing the network of sports facility and providing sports opportunities there for people Organiser of applying the measure Sports and Youth Department, Environment Department Main activities for achieving the objective Providing services in sports halls, facilities and grounds Providing services in swimming pools Maintaining sports grounds and tracks Renovating Kadrioru stadium Reconstruction and renovation, building of sports facilities (Sõle and Pirita sports centres) Building sports ground in residential districts Renovating and reconstructing sports grounds Renovating schools’ sports grounds Developing network of walking tracks Building playgrounds to residential districts and recreation areas

Measure 2: supporting sports activities Organiser of applying the measure Sports and Youth Department Main activities for achieving the objective Subsidies for private sector for organising sports activities for students Determining subsidies for private sector for organising sports activities for nursery school children Guaranteeing a qualified trainers for children and youth active in sports and receiving the sports activity support Supporting private sports facilities Supporting sports projects and events Building sports facilities in collaboration with private entrepreneurs

Measure 3: promoting recreational sport Organiser of applying the measure Sports and Youth Department Main activities for achieving the objective Promoting recreational sport, informative work about the necessity and opportunities of recreation movement Performing researches on health tracks and action sports Implementing the health research program of young athletes Supporting organisers of recreational sport events

52 Objectives, performance indicators, measures and main activities 6

4. main objective cared, protected and assisted citizen of Tallinn – Tallinn with managed risks and (socially) safe

SO 4.1 Availability of public and private services and helping support is guaranteed for the disabled; opportunities for coping and active life are created

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of persons receiving trans- 1508 1620 1705 1785 Social Welfare and Health portation service Care Department Number of persons receiving sign 76 76 76 76 Social Welfare and Health language interpretation service a Care Department month Number of persons receiving serv- 204 219 236 236 Social Welfare and Health ice of personal assistant Care Department Number of disabled persons receiv- 220 230 245 245 Social Welfare and Health ing counselling service Care Department Number of persons receiving serv- 575 615 635 660 Social Welfare and Health ices supporting families with disa- Care Department bled persons Number of persons receiving the 745 767 767 767 Social Welfare and Health service for persons with special Care Department psychiatric needs

Measure 1: providing transportation services for the disabled Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising transport as regular service to educational and social welfare institutions Organising bus services as special service Organising transport to work for persons in wheelchair Organising taxi service based on taxi coupons Organising taxi service (incl wheelchair) under favourable conditions

Measure 2: providing sign language service Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of sign language interpretation service

Measure 3: providing services of personal assistant Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of the service of personal assistant

53 6 Objectives, performance indicators, measures and main activities

Measure 4: creating supported work and activity opportunities Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Developing the Activity Centre for Disabled Persons in Tallinn

Measure 5: providing counseling service for the disabled persons and their families Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of counselling services

Measure 6: creating activity opportunities for persons with mental and multiple disability and diminishing the difficulties of coping of their families Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of daily activity service Organising provision of daily care service Organising reconstruction of Disabled Youth Centre Juks Ordering the design documentation for the calm traffic area for Day Centre in Lasnamäe

Measure 7: providing services supporting family of the disabled persons Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising day care service for the disabled children during school holidays Organising provision of 24 hour care of disabled children in the camp Organising sign language courses for the families of hearing impaired children Organising provision of counselling phone service Organising provision of reading service for visually impaired persons

Measure 8: providing services for people with special psychiatric needs Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of daily life support service Organising provision of working support service Organising provision of supported life service Organising provision of living in community service Building the expansion to Mental Health Centre of Tallinn

Measure 9: providing services favouring coping of the disabled persons Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising adaptation of residential rooms of the disabled persons

54 Objectives, performance indicators, measures and main activities 6

Measure 10: determining and paying the allowance for the disabled persons Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Allowance for guaranteeing coping Allowance for partial compensation of medical rehabilitation Benefit for partial compensation for obtaining medical devices Allowance for partial compensation of prescription medicinal products and vaccination Allowance for partial compensation of cost of theatre tickets Allowance for caregiver of the disabled person

SO 4.2 Care and coping of the older people and support for older people families with difficulties in coping

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Planned number of places in gen- 940 950 960 960 Social Welfare and Health eral care homes Care Department; city district governments Planned number of places of day 32 32 32 32 Social Welfare and Health care service (for older people with Care Department; city dementia syndrome) district governments Number of customers with alarm 250 350 450 550 Social Welfare and Health button surveillance service Care Department; city district governments Number of home care service cus- 1750 1780 1810 1840 Social Welfare and Health tomers Care Department; city district governments Number of day centre units (in city 9 10 11 12 Social Welfare and Health districts) Care Department; city district governments

Measure 1: 24 hour care of older people in general care home Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of general care home service Renovating Iru Care Home complex

Measure 2: providing supporting services for the families of older people Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising provision of day care service for people with dementia syndrome

55 6 Objectives, performance indicators, measures and main activities

Measure 3: providing services favouring coping of older people Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Organising adaptation of residential rooms of older people Organising provision of day centre service Organising provision of alarm button service Organising provision of home services

Measure 4: determining and paying allowances for older people Organiser of applying the measure Social Welfare and Health Care Department; city district governments Main activities for achieving the result Allowance for guaranteeing coping Allowance for partial compensation of maintenance treatment Allownace for partial compensation for obtaining medical devices Allowance for partial compensation of prescription medicinal products and vaccination Allowance for partial compensation of cost of theatre tickets Allowance for the pensioners to compensate the rise of the prices Compensating the rise of land tax for pensioners Land Issues Department

SO 4.3 Children are socially protected, assistance for risk families and children without parental care is guaranteed, rehabilitation opportunities for children with behavioural problems

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of persons receiving psy- 352 352 352 352 Social Welfare and Health chological counselling Care Department Planned number of places for social 45 45 45 45 Social Welfare and Health rehabilitation service Care Department Planned number of places of shel- 45 45 45 45 Social Welfare and Health ter service for children and families Care Department Number of children taken care by 80 80 80 80 Social Welfare and Health the foster family Care Department Planned number of places in substi- 260 260 260 260 Social Welfare and Health tute home service Care Department Planned number of places in shel- 64 64 64 64 Social Welfare and Health ter and rehabilitation service Care Department Covering the need for babies’ nurs- 100% 100% 100% 100% Social Welfare and Health ing bags Care Department

Measure 1: psychological counseling of children, youth and families Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of psychological counseling service

56 Objectives, performance indicators, measures and main activities 6

Measure 2: providing family centre service Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of support person service Organising provision of psychological counselling service (via Internet) Organising provision of development activity and counselling Organising temporary 24 hour care Organising family focused assistance work Organising work of regular support groups Organising provision of professional support person service Expansion of Tallinn Family Centre to the second floor of Asula 11

Measure 3: providing rehabilitation services for children with behavioural disorder and addiction problems Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of social rehabilitation service (counselling) Organising provision of youth home service Organising 24 h care and day activity for children with addiction disorder Guaranteeing safe environment for children without parental care Expanding the Nõmme centre of Tallinn Children’s Security Centre

Measure 4: providing services supporting families having difficulties in coping and risk families Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising satchel support for children of least privileged families Organising counselling for people through children assistance and information phone Organising provision of interval care service for disabled children Organising provision of child protection surveillance service Organising network training

Measure 5: providing shelter service for children with no supervision and without parental care and victims of domestic violence Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of children’s shelter service Organising provision of mother and child shelter service

Measure 6: taking care of children without parental care in a family Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising care in the foster family

Measure 7: taking care of children without parental care in the children’s home Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of substitute home service Repair and reconstruction of Nõmme centre of Tallinn Children’s Home Building of children’s shelter (10 places) Housing Economy Department Building semi-detached houses of Tallinn Children’s Home (10 semi-detached houses) Housing Economy Department

57 6 Objectives, performance indicators, measures and main activities

Measure 8: providing services for favouring coping of children and families Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Providing day care service for children Providing supported life service for crisis families Providing supported life service for children starting independent life from children’s home Providing social, rehabilitation and educational service for children with special needs and their families in Järve SRE1 centre Tuisu 20

Measure 9: determining and paying the child benefit and family benefit Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Benefit for guaranteeing coping Benefit for partial compensation of rehabilitation service for a family with a disabled child Benefit for partial compensation for obtaining medical devices Benefit for partial compensation of prescription medicinal products and vaccination Benefit for partial compensation of camp voucher Benefit for partial compensation of graduating from basic and high school and going to school Benefit for partial compensation of costs related to hobby and sports activities and extraordinary expenses Benefit for the families with many children (3 and more children) for the anniversary of the Republic of Estonia Subsidy for partial compensation of cost of theatre tickets Single child birth allowance Benefit for the child going to school for the first time Child’s birthday allowance Childbirth allowance for multiple birth (3 and more children) Benefit for disabled child Allowance for starting independent life

SO 4.4 Social assistance and opportunities for social rehabilitation are guaranteed for the adults economically least privileged and belonging to crisis groups

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Planned number of places for reso- 370 460 500 500 Social Welfare and Health cialising (rehabilitation) service Care Department Planned number of places for pro- 140 140 140 140 Social Welfare and Health viding emergency social assistance Care Department

Measure 1: providing resocialising service (rehabilitation) for economically least privileged Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of resocialising (rehabilitation) service Organising provision of debt counselling service

Measure 2: providing emergency social assistance (lodging, shelter) Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of emergency social assistance services in lodgings and shelters Repair works and obtaining furnishing to lodgings for homeless

58 Objectives, performance indicators, measures and main activities 6

Measure 3: providing soup kitchen service Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising catering in soup kitchens and shelters

Measure 4: social and legal counselling of least privileged persons Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising legal counselling service

Measure 5: improving availability of housing, public and health care service for least privileged persons Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of services favouring coping Organising social program for persons having participated in liquidation of the consequences of Tshernobyl catastrophe

Measure 6: providing emergency social assistance for persons in socially helpless situation Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of social assistance

Measure 7: providing crisis intervention service for guaranteeing mental health and capability to work Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising provision of crisis counselling service

Measure 8: determining and paying allowance for persons in crisis groups Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Allowance for guaranteeing coping Benefit for partial compensation of prescription medicinal products and vaccination

SO 4.5 People behave health consciously and quality health care services are available for all people of Tallinn

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of family doctor lists meet- 258 259 260 261 Social Welfare and Health ing the established requirements Care Department Percentage of students regularly pass- 46,7% 48% 49% 49% Social Welfare and Health ing the medical examination from all Care Department students (examination over year) Number of people infected with 112 110 107 102 Social Welfare and Health tuberculosis Care Department Number of people infected with 240 230 220 210 Social Welfare and Health AIDS/HIV Care Department

59 6 Objectives, performance indicators, measures and main activities

Measure 1: health promotion work based on Tallinn population development plan 2008-2015 Organiser of applying the measure Social Welfare and Health Care Department; city district governments, education department Main activities for achieving the result Promoting healthy ways of life Creating networks promoting health and coordination of activity Raising awareness about prevention of illnesses incl communicable disease Activity directed towards preventing the use of mind altering substances Diminishing risk behaviour among injecting drug addicts Prevention work addressing children and youth for decreasing risk factors of illnesses Supporting AIDS/HIV counselling service

Measure 2: promoting school health care Organiser of applying the measure Social Welfare and Health Care Department; city district governments, Education Department, foundation Tallinn School Health Care Main activities for achieving the result Cooperation of schools with health promoters of districts for implementing the health development plan of population of Tallinn Organising training days for the health care professionals of pre school nursery institutions in the issues of preventing health disorders, raising moving activity and first aid of accidents Developing e-medicine for making the work of school doctors more efficient Training school doctors in the field of e-medicine

Measure 3: improving quality of family doctors Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Supporting repair of family doctors’ practical work rooms and modernising technical aids Organising events for informing family doctors Participation in organising development of new family doctor centres Developing e-medicine for making the work of family doctors more efficient

Measure 4: developing emergency medical care Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Supporting provision of emergency medical care service Training professional and communication skills to personnel Enhancing connection of emergency medical care with hospital network and family doctors

Measure 5: making treatment for freeing from addiction more efficient Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Organising replacement treatment for person with opiate dependence

Measure 6: promoting maintenance treatment services Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Supporting provision of home nursing care service Supporting provision of maintenance treatment service

60 Objectives, performance indicators, measures and main activities 6

Measure 7: improving availability of health care service Organiser of applying the measure Social Welfare and Health Care Department Main activities for achieving the result Participation in covering the costs of health care for people without sickness insurance Compensating medicinal product costs for least privileged Financing releasing the children from visit fee

SO 4.6 Risks related to possible emergency situations to life, health, property and natural environment of people are managed Tallinn crisis management committee and Tallinn crisis management team are activated in case of accidents causing possible emergency situations

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Awareness of people about hazards 500 600 700 800 Engineering Services around them – developing early Department alarm system (in thousands kroons) Forming financial reserve for emer- 600 700 800 900 Engineering Services gency situations (in thousands Department kroons) To perform the contract under 9600 10 300 11 000 11 800 Engineering Services public law “For performing local Department governmental assignments related to rescue area in the administrative territory of Tallinn” (in thousands kroons)

Measure 1: strategic and tactical preparation for emergency situations Organiser of applying the measure Engineering Services Department Main activities for achieving the result Making risk analysis Preparing crisis control plan based on risk analysis Improving cooperation of crisis control structures, representatives of vital infrastructure and operative units in the course of common training Considering results of risk analysis in preparing general and detailed plan Forming and updating activity reserve for emergency situations

Measure 2: raising readiness of people, enterprises and institutions to react to emergencies and accidents Organiser of applying the measure Engineering Services Department Main activities for achieving the result Informing people living in danger area proceeding from the risk analysis with information leaflets (information about the enterprise and action guidelines in case of danger) Supplying enterprises with major accident danger with alarm and information systems Forming readiness for involving volunteers to liquidation of consequences of major accidents

Measure 3: guaranteeing response to accident Organiser of applying the measure Engineering Services Department Main activities for achieving the result Organising life guard in public beaches Ordering the service for performing local rescue tasks from Rescue centre

61 6 Objectives, performance indicators, measures and main activities

SO 4.7 Diminished crime, increased law abidance of people and safe urban space

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of misdemeanour pro- 4000 4000 4000 4000 Municipal Police ceeding Department Number of working places in 94 99 99 99 Municipal Police Municipal Police Department Department

Measure 1: involving community to prevention of crime and promoting collaboration among different enterprises in preventing the crime Organiser of applying the measure City Office Main activities for achieving the result Organising events introducing crime prevention and safety Supporting crime prevention related joint projects of the city and police Collaboration with non-profit and private sector in guaranteeing public order

Measure 2: promoting supervision and detention capability? Organiser of applying the measure City Office/Social Welfare and Health Care Department Main activities for achieving the result Adding new regions to the video surveillance network of Tallinn; constant development of video surveillance system Building a facility for sobering

Measure 3: developing safety of urban environment through planning and architectural solutions Organiser of applying the measure City Planning Department/city district governments Main activities for achieving the result Considering safety requirements in planning the physical and social environment of the city Maintaining houses without use and owners to improve the provision of public services and amenities

Measure 4: preventing domestic violence and providing social rehabilitation service to violence victims Organiser of applying the measure City Office Main activities for achieving the result Better timing of prevention work – paying attention to timely support to the family and criminal preventive work in cooperation – school, home and child protection Creating networks functioning on handling the domestic violence cases Raising competence of specialists dealing with child protection home violence problems through training

Measure 5: early notice of problems of youth and helping problematic youth Organiser of applying the measure City Office, Education Department Main activities for achieving the result Realising behavioural social programs Raising competence of special youth work specialists with trainings Improving availability of sanctions for guaranteeing the organisation of case Applying early interruption principles in noticing the problems of the child and family

62 Objectives, performance indicators, measures and main activities 6

5. main objective: citizen of Tallinn connecting sustainably home, work and rest – Tallinn with cosy, inspiring and environmentally sustainable urban space

SO 5.1 Roads for movement are integrated into integral conurbation based healthy, convenient, safe, resource and energy saving movement environment guaranteeing a good access to home, working place, service and trade institutions and recreational areas for the people of Tallinn

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of people using public 125,5 126 126,5 127 Transport Department transport (mln users) Percentage of public transport 43 42 42 42 Transport Department journeys from transportation move- ments Average age of buses driving on 9,5 9,3 9 8,7 Transport Department public lines Average age of trolley-buses driv- 13,3 14,3 15,3 16,3 Transport Department ing on public lines Average age of trams driving on 24,6 25,6 26,7 28,4 Transport Department public lines Yearly repaired surface part of roads 281250 317310 353370 389425 Engineering Services compared to surface part needing Department repair Percentage of area of road struc- 65 70 75 80 Engineering Services tures meeting the maintenance Department requirements Percentage of suitable street light- 100 100 100 100 Engineering Services ing from all lighting fixtures Department Percentage of lighted road struc- 100 100 100 100 Engineering Services tures from the total length of road Department structures Total length of light traffic roads 100 100 100 100 Engineering Services Department Total length of cycle tracks 155 158 161 165 Engineering Services Department Number of parking places in the 7000 7000 7000 7000 Transport Department public chargeable parking area of Tallinn streets

Measure 1: developing regular services of public transport and bringing it into accordance with the life and business needs of people Organiser of applying the measure Transport Department Main activities for achieving the result Organising public transport Ordering researches and projects in respect of public transport Expanding rail transport network between districts Developing school bus service Renewing the public transport park considering the needs of disabled, senior citizens and children Promoting ticket system, developing electronic ticket system

63 6 Objectives, performance indicators, measures and main activities

Optimising public transport lines and schedules Developing public transport infrastructure Increasing performance and economy of checking the right to ride on a public transport

Measure 2: maintaining and developing road network Organiser of applying the measure Engineering Services Department Main activities for achieving the result Managing road register, collecting data and using them in developing the road network Whole year maintenance and repair of road structures Cleaning road structures Maintaining passenger tunnels Maintenance and recovery repair of street lighting systems Major repairs and reconstruction of roads and streets Building new main roads and grade separation junctions Building light traffic roads and cycle parking lot network Building and renovation of street cleaning system

Measure 3: promoting parking arrangement Organiser of applying the measure Transport Department Main activities for achieving the result Organising parking on a paid parking area of the city, effective use of parking places incl increasing the number of parking places for the vehicles of disabled Developing system Park and Travel system Building parking houses to the business areas in cooperation with private sector Expanding the public paid parking in the city

Measure 4: making traffic arrangement and supervision more efficient Organiser of applying the measure Transport Department Main activities for achieving the result Guaranteeing the order of traffic arrangement equipment Guaranteeing the traffic light system and work of traffic light control centre Installing new traffic arrangement equipment, incl traffic lights Guaranteeing the order of video surveillance system of traffic and weather condition surveillance system Making road surface marking Ordering traffic arrangement researches, traffic safety analysis and preparing statistics Forming the Traffic council and position of traffic safety specialist Traffic supervision and explanatory work improvement, traffic education and informative work Preparing development plans of Tallinn transport system and Tallinn traffic arrangement

Measure 5: developing maritime transport Organiser of applying the measure Transport Department/Engineering Services Department Main activities for achieving the result Building Aegna port Partial covering of the costs of the ferry route Tallinn-Aegna-Tallinn Maintaining ports and quays belonging to the city Developing short sea shipping routes Increasing the number of recreational craft ports in Tallinn beach area Building recreational craft port on the right side coast of river Pirita

64 Objectives, performance indicators, measures and main activities 6

SO 5.2 Urban space is maintained and in order and waste management sustaining environment is functioning

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of the area of duly 50% 80% 90% 95% Environment Department maintained green areas from the area of all green areas maintained by the city Passported city parks and green 15% 55% 100% 100% Environment Department areas, web-based information system of vegetation Commonly maintained and 20% 30% 40% 60% Environment Department arranged city forests Well functioning program for plant- 3000 3000 3000 3000 Environment Department ing/replacing/renewing the trees (number of trees) Recorded city trees in city parks, 10% 15% 20% 25% Environment Department green areas and streets Number of operating fountains (incl 41 46 49 67 (incl Engineering Services reconstructed and built) subse- Department quent years)

Measure 1: maintenance and reconstruction of green areas of the town Responsible for applying the measure Environment Department Main activities for achieving the result Maintenance and cleaning works of the town’s parks, green areas and forests Passporting green areas and completing web based information system and updating information system Registering city trees and calculating the volume Increasing the volume of flowerbeds and changing the old inventory Preparing plan for renewing the alleys and planting areas, organising planting according to planting replacement program Maintaining, planting and, if needed, removing plants and plant groups in green areas Maintaining and light repair of facilities in green areas Reconstruction of park Kadriorg Reconstruction of recreation areas, parks and green areas and facilities located there (incl cemetery park in Kalamaja, park Lillep, Tondiloo green area) Building new parks and recreational areas Developing open land and greenhouse collections of Botany Garden Building beach promenade of Rocca al Mare Designing Paljassaar as an attractive living and recreational environment and eco tourism area Designing Raku-Männiku lakes as a recreational area Maintaining the city forests and creating opportunities for active rest there Applying safety measures in city forests Keeping park and forest rangers in service

65 6 Objectives, performance indicators, measures and main activities

Measure 2: maintaining cemeteries and providing cemetery services Responsible for applying the measure Environment Department Main activities for achieving the result Maintaining cemeteries and buildings and facilities located there incl cultural and heritage conservation objects Providing funeral service (incl specific) Keeping cemetery guard in service Reconstruction and building of technical facilities of cemeteries Building new and expanding existing cemeteries

Measure 3: organising animal protection Responsible for applying the measure Environment Department Main activities for achieving the result Organising registration of dogs in the city in central register Organising catching, keeping and returning to the owner or giving to new owner of stray dogs Organising sterilization and execution of caught animals Maintaining walking squares and swimming places for dogs Building training squares for dogs

Measure 4: creating organisational preconditions for collecting the sorted waste Responsible for applying the measure Environment Department Main activities for achieving the result Organising collection of sorted municipal waste Organising collection of hazardous waste Organising collection of packaging waste Establishing property maintenance requirements for the collection points of packaging waste Developing waste disposal sites and composting sites Promoting waste treatment centres’ activity Favouring building of waste disposal houses Organising waste researches Dissemination of waste information to people and enterprises

Measure 5: guaranteeing order in bathing and recreation areas Organiser of applying the measure Engineering Services Department Main activities for achieving the result Organising cleaning works in bathing and recreation areas Cleaning sand in bathing areas Maintenance, safety inspection and light repair of beach inventory and small forms

Measure 6: providing public services and amenities of buildings and plots Organiser of applying the measure Environment Department, Engineering Services Department Main activities for achieving the result Organising property maintenance month events Support to provision of public services and amenities of the calm traffic areas of apartment associations Organising maintenance of buildings and facilities without owners Organising liquidation of illegal buildings and ruins Organising removal of graffiti and other from the walls of the buildings belonging to the city

66 Objectives, performance indicators, measures and main activities 6

Measure 7: increasing value of built environment Organiser of applying the measure Environment Department/City Planning Department Main activities for achieving the result Valuing architectural monument areas and areas with cultural and environmental value proceeding from the planning and other legal instruments guiding the construction works Cooperation with developers in quality consolidation of urban space Building and repair of children’s playgrounds Building playground campuses for the whole family Building fountains

SO 5.3 Purposeful housing policy of the city and guaranteeing the ones needing help with housing from the municipal residential building fund

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of dwellings in complete 2337 2337 2337 2440 Housing Economy buildings belonging to the city Department Number of dwellings taken into use 680 1265 1650 1850 Housing Economy from private sector Department Number of social accommodation 3 4 5 6 Housing Economy units Department

Measure 1: maintenance of municipal living spaces, development of order and accounting Organiser of applying the measure Housing Economy Department Main activities for achieving the result Managing, technical maintenance and property maintenance works of complete buildings belonging to the city Managing, technical maintenance and property maintenance works of complete buildings belonging to the city Managing single apartments belonging to the city Promoting management and implementing IT opportunities in providing the service

Measure 2: guaranteeing the municipal living place for persons needing help in improving their living conditions Organiser of applying the measure Housing Economy Department Main activities for achieving the result Renting dwellings in the complete buildings belonging to the city for the persons needing help in improving living conditions Renting dwellings in the complete buildings belonging to the city for the persons needing help in improving living conditions Starting another residential building program in Tallinn in connection with finishing the residential building program “5000 dwellings to Tallinn” (forced tenants, persons urgently needing dwelling) Building municipal dwellings for employees of institutions administrated by the city, rescuers and police, young families (II residential building program) Supplementing municipal residential building fund (disabled and people with special needs) Building social housing units according to need for help

67 6 Objectives, performance indicators, measures and main activities

Measure 3: supporting activities aimed at improvement of housing fund Organiser of applying the measure Housing Economy Department Main activities for achieving the result Interest-rate subsidies for apartment associations Supporting participation in the training for managers of apartment associations Supporting activity of information centre for apartment associations

SO 5.4 Technical infrastructure services are of high quality, available for residents of the city and meet the safety and environmental protection requirements

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of households using 99% 99,5% 100% 100% Engineering Services public water supply service from all Department households Percentage of households using 97% 98,5% 99,9% 99,9% Engineering Services public water supply and sewage Department system service from all households Length of streets with storm water 70% 71% 73% 75% Engineering Services sewerage system (incl drainage Department and combined sewerage) from the length of all streets

Measure 1: guaranteeing quality of public water supply and sewerage system and availability to people of Tallinn Organiser of applying the measure Engineering Services Department Main activities for achieving the result Preparing prevention plan for possible water supply emergencies in Tallinn for improving the reliability of water supply in emergency situations Regular renewal of Tallinn public water supply and sewerage system in every 4 years Building sewerage system in regions not canalised yet Renovation of existing sewerage pipelines not meeting the requirements Building water pipelines on areas not connected with public water supply Renovation of existing water pipelines not meeting the requirements Building treatment facilities of pumping houses Compensating connection fee for the people connected to public sewerage system

Measure 2: guaranteeing channelling of storm and surface water Organiser of applying the measure Engineering Services Department/Environment Department Main activities for achieving the result Organising stormwater surveillance Preparing regional stormwater and surface water discharging solutions for planned development of stormwater systems Building new pipelines to the areas where they are missing Reconstruction of pipelines or ditches not meeting the requirements Building treatment plants

Measure 3: increasing economy of energy systems Organiser of applying the measure Housing Economy Department Main activities for achieving the result Renovating district heating systems Supporting transfer of power line voltage change in some districts Preparing and implementation of action plan for sustainable energy 68 Objectives, performance indicators, measures and main activities 6

SO 5.5 Good state of natural environment and sustainable use of natural resources

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of excesses of limit values 50 40 30 20 Environment Department of the contamination level during a calendar year in case of constant surveillance Creating functioning water surveil- 15% 45% 75% 100% Environment Department lance system and making it available for the citizen

Measure 1: promoting sustainable water use Responsible for applying the measure Environment Department Main activities for achieving the result Prevention of worsening of the state of water ecological systems and land ecological systems and wetlands depending on them and protection and improvement of their state, organising preservation of diversity of aquatic biota related to water environment Preparing the plan for protecting water resources of Tallinn to find out water environment areas necessary for the administrative territory of Tallinn and possible measures for maintaining and improving the water condition Finding out the influence of waves generated by the hydrofoils as potential hydromorphological pressure factor on sea areas to which ecological system it may have bad effect Organising water environment surveillance and creating database and making it available for the citizens Research and surveillance of possible flood risks

Measure 2: protecting ground water as an essential natural resource Responsible for applying the measure Environment Department Main activities for achieving the result Organising guaranteeing the protection of groundwater against pollution with hazardous substances, bringing environmentally hazardous objects into accordance with environmental requirements or organising their liquidation Organising duly liquidation of old and not used bore wells and residual contamination sites and, if needed, cleaning of the surface and groundwater Preaparing hydrogeological base map of Tallinn

Measure 3: Protection of town’s water bodies and wetlands Responsible for applying the measure Environment Department Main activities for achieving the result Organising protection for direct catchment of Lake Ülemiste incl establishing sanitary protection zone of intake Preparing water protection of the intake of the catchment and plan of use for River Pirita and whole drainage basin of surface water in cooperation with the local governments on the drainage basin of the intake Organising joint protection for Lake Ülemiste and Raku-Männiku sand area And related Quaternary ground water Organising preparation of a plan of implementing measures for improving the state of Lake Harku

69 6 Objectives, performance indicators, measures and main activities

Measure 4: restricting the spread of pollutants of ambient air and decreasing urban noise Responsible for applying the measure Environment Department Main activities for achieving the result Organising preparation of action plan for strategic noise map of ambient air and diminishing noise dispersing in the ambient air and organising application of measures Preparing action plan for diminishing fine and solid particles in cooperation with the Ministry of Envi- ronment and organising application of measures Surveillance and analysis of contamination and noise level of ambient air Organising base research necessary for achieving proper quality of ambient air

Measure 5: organising nature conservation Responsible for applying the measure Environment Department Main activities for achieving the result Organising nature conservation month Organising protection of objects under local natural conservation

6. main objective: citizens of Tallinn - democratically and purposefully performing local government – Tallinn with knowledge based management and proper service culture and effectively working city enterprises

SO 6.1 Integral and consistent development documentation system

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Approval per cent of development 100% 100% 100% 100% City Office documentation

Measure 1: creating, updating and applying development documentation in development activities and development of e-services Organiser of applying the measure City Office Main activities for achieving the result Organising preparation of strategic documents and activity planned development documents of the city Coordination and surveillance of foreign projects of authorities Registering public services, preparing descriptions of quality requirements and services Coordination of programming the EU and budgetary investment means Management of public databases

Measure 2: researches and analysis supporting development planning and development activities Organiser of applying the measure City Office Main activities for achieving the result Organising surveys for needs, attitudes and satisfaction of the population Organising performance of surveys and analysis handling urban environment

70 Objectives, performance indicators, measures and main activities 6

SO 6.2 Land use of the city is sustainable, supports development of the city and considers public and private interests in a balanced manner

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of housings Min 75% 75% 75% 75% City Planning Department with authorisation for use and building permit in Tallinn compared to other local governments of Harjumaa Building right given with Total of Total of Total of Total of City Planning Department detailed plans for satisfy- 0.5 mln m2, 0.5 mln m2, 0.5 mln m2, 0.5 mln m2, ing different construction incl resid. incl resid. incl resid. incl resid. demand incl housing build. build. build. build. demand (i.e. at least total 0.2 mln m2 0.2 mln m2 0.2 mln m2 0.2 mln m2 of 2.0 mln m2 during four years, incl 0.8 mln m2 of residential buildings) Land reserve reserved Land Land Land Land City Planning Department in comprehensive plans reserve reserve reserve reserve for developing housing, for build- for build- for build- for build- businesses, main road ing min of ing min of ing min of ing min of network and maintained 2000 new 2000 new 2000 new 2000 new recreation areas of the housings housings housings housings following 10-15 years a year a year a year a year

Measure 1: geomatic works Organiser of applying the measure City Planning Department Main activities for achieving the result Organising construction survey Organising cadastral survey Developing geodetic main networks of the city Ordering orthophotos and organising updating of city map Developing geoinformation systems

Measure 2: developing and updating the system of comprehensive and thematic plan supporting the balanced development of the city Organiser of applying the measure City Planning Department Main activities for achieving the result Organising preparation of planning Performing research in preparing planning Constant following and analysing the statistics and real estate trends Informing people about content of established comprehensive and thematic plans Organising strategic environment impact assessment of the planning

Measure 3: proceeding detailed plans Organiser of applying the measure City Planning Department Main activities for achieving the result Preparing detail plans for development works of enterprises and infrastructure objects of the city Organising preparation of detail plans proceeded in the interest of other physical and legal persons

71 6 Objectives, performance indicators, measures and main activities

Measure 4: land readjustment proceeding from the need of city development Organiser of applying the measure Land Issues Department Main activities for achieving the result Finishing ownership and land reform Municipalisation of publicly used street, green and forest land, parks, cemeteries, botany garden and beach areas, land under the lakes and sanitary zone land Municipalisation of plots of facilities belonging to the city, incl town wall and towers Municipalisation of land necessary for performing tasks of the city based on the established plans and development, incl building municipality housings, education, social and culture institutions, ser- vicing living districts, building roads and infrastructure, building sports and recreation facilities and playgrounds, developing small enterprises and production

Measure 5: using land resource of the city territory in the public interests of the city Organiser of applying the measure Land Issues Department Main activities for achieving the result Organising taxation of the land and receiving land tax Giving land in the possession of the city to the long-term use of private sector proceeding from the public interests

SO 6.3 Existence of quality financial information for making management decisions supporting sustainable development of the city

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Auditor’s estimation to the consoli- positive positive positive positive City Office dates financial year report of the city Credit rating determined for the city in due in due in due in due City Office course course course course Single accounting unit of the city 30% 30% 30% 100% City Office created Timely and comprehensive financial existing existing existing existing City Office information for different management level of the city Deviation of the forecasts not more per- per- per- per- City Office than 5% formed formed formed formed

Measure 1: guaranteeing reliable finance reporting Organiser of applying the measure City Office Main activities for achieving the result Accountancy meeting international requirements Quality concern accounting

Measure 2: budgeting oriented to achieving objectives Organiser of applying the measure City Office Main activities for achieving the result Accrual or product method of accounting Preparing medium-long financial forecasts Preparing budget proceeding from the development objectives of the city Binding budget resources with achieving financial year objectives and results

72 Objectives, performance indicators, measures and main activities 6

Measure 3: optimal management of cash flows Organiser of applying the measure City Office Main activities for achieving the result Loan portfolio with optimal structure considering the solvency of the city and lifetime of financed investments Managing financial risks Investing free financial means for serving maximum financial return within the risk restrictions established by legislation Due performance of payments Possibly exact planning of cash flow

Measure 4: guaranteeing and developing functioning of integral finance information system of the city Organiser of applying the measure City Office Main activities for achieving the result Guaranteeing operative finance information to different management levels of city structure Development of finance information system supporting sustainable development of the city

Measure 5: optimising finance organisation Organiser of applying the measure City Office Main activities for achieving the result Clear determination of finance roles in city structure and determining real responsibility for performing the roles Forming integral accountancy unit for serving the whole city structure by 2012 Establishing service standards for finance employees

SO 6.4 Employees of the city authorities can give quality public services and organise performance of tasks

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Percentage of new employees suc- 92% 93% 93% 94% City Office cessfully passing the probation period Percentage of employees passing 91% 92% 93% 95% City Office the refreshment training Volume of training costs per 0.6 of 0.8 of 1 salary 1 salary City Office employee salary salary Accordance of work conditions of 100% 100% 100% 100% City Office officials to EU requirements Number of employees having 100% 100% 100% 100% City Office passed the health examination

Measure 1: selection and recruitment of professional employees to city authorities Organiser of applying the measure City Office Main activities for achieving the result Developing, updating and applying personnel selection principles in recruitment Providing assistance and support to managers of authorities and structural units of city Office in performing the selection process

73 6 Objectives, performance indicators, measures and main activities

Measure 2: guaranteeing professional development for officials and employees Organiser of applying the measure City Office Main activities for achieving the result Developing, approval of training priorities; organising training activities based on that Finding out yearly centralised training need of authorities, preparing training plan based on that Organising implementation of a training plan and checking the use of training budget

Measure 3: improving the city governing and conditions of providing services to people Organiser of applying the measure City Office Main activities for achieving the result Building new administrative building for city government Guaranteeing the maintenance organisation of real estate in the use of city authorities according to valid standards Creating shopping centre covering city authorities Redesigning the Särgava guesthouse at Särgava Alley 4 to the training centre of the employees of city authorities

Measure 4: bringing work conditions into accordance with occupational health requirements Organiser of applying the measure City Office Main activities for achieving the result Creating work environment safe for the health in authorities Reconstruction of city authorities and building new administrative building Introducing occupational health requirements to the managers of the authorities and other employees Providing professional assistance to the city authorities and providing support in organising the occupational health work Organising regular supervision on following the occupational health requirements Directing employees to health examination Partial compensation of costs for medical devices recovering personal injuries related to work and services to employees

SO 6.5 City authorities apply possibilities based on modern IT infrastructure in their work and provide wide range selection of e-services to people

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Volume of digitally proceeded 99% 100% 100% 100% City Office documents from all documents in percentage Keeping the availability level of free ≥50 ≥50 ≥50 ≥50 City Office wireless Internet connection in the city Expanding wireless Internet net- 15 16 17 18 City Office works in libraries Volume of quality public services 20% 60% 100% 100% City Office provided by city authorities from created standards Conformance of quality services 10% 30% 60% City Office volume to procedure rules

74 Objectives, performance indicators, measures and main activities 6

Volume of e-services provided by 90% 100% 100% 100% City Office city authorities Volume of interactive services pro- 0% 15% 50% 80% City Office vided by city authorities Volume of use of e-channels in case 50% 60% 70% 70% City Office of applications

Measure 1: development of IT infrastructure and IT services for attending city employees Organiser of applying the measure City Office Main activities for achieving the result Creation and development of integral IT infrastructure of city authorities Organising IT support service for city authorities Management of information systems and providing technical support for using them Continuing cooperation with developers and managers of state information systems Constant development of Tallinn City Council and Tallinn City Government session audio and video systems to guarantee the transparency of city governing Digital processing of documents IKT varustuse tagamine raamatukogudes, et oleks võimalik elanikele arvutikoolitusi korraldada ning e-teenuste punktide arendamine Allowing consultations of public and e-services in libraries Creating school health care system and interfacing with state digital health record information system Initiating joint projects of state and local governments and participating in them Creating, updating and implementation of IT development strategy of city authorities

Measure 2: developing e-services and introducing opportunities for people Organiser of applying the measure City Office Main activities for achieving the result Development of city web page Developing e-services Introducing e-services to people in Internet and via traditional media channels Development of new channels and single solutions for providing e-services Expanding use of area of ID ticket for majority of the tickets sold by the city Creating opportunity to use ID ticket for the guests of Tallinn who do not have Estonian ID Assisting in integrating the ticket systems of Tallinn ID ticket and other local governments (primarily Harjumaa and Helsinki region) and private sector (primarily organisers of mass events) Development of provision platform of e-services on Tallinn TV channel

SO 6.6 People are well informed about what happens in the city, efficient cooperation and involvement of people

Performance values Responsible for achieving Performance indicators 2009 2010 2011 2012 purposeful result Number of TV and radio series 3 3 3 3 City Office reflecting the urban life

Measure 1: preparing and disseminating information and PR materials Organiser of applying the measure City Office Main activities for achieving the result Organising preparation and distribution of information materials introducing services Organising preparation of representative publications of the city Organising design and production of PR products

75 6 Objectives, performance indicators, measures and main activities

Measure 2: increasing involvement of people Organiser of applying the measure City Office Main activities for achieving the result Round table and cooperation councils of people and civil associations and their involvement to decision process Continuing the activity of domestic peace forum Supporting the activity of citizens and civil associations (voluntary fire fighting)

Measure 3: reflecting city life in media Organiser of applying the measure City Office Main activities for achieving the result Publishing trans city weekly Publishing city district newspapers Researching possibilities for building Tallinn TV based on digital network Buying production of programs and time in the air from media channels

Measure 4: promoting foreign cooperation and communication Organiser of applying the measure City Office Main activities for achieving the result Developing Tallinn representation in EU Active participation through EU institutions in deepening the Baltic Sea region cooperation Bringing in development ideas, projects and contacts Applying innovations, intermediating contacts and participation in cooperation networks participation in foreign projects Increasing noticeability of Tallinn in foreign media

76 Objectives, performance indicators, measures and main activities 6

77 7 Involving foreign investments

7. Involving foreign investments

78 Involving foreign investments 7

Invest. Invest. project 468 102 820 814 1 288 915 2012 forecast

140 140 ture tional Opera (in thousands kroons) expendi

Invest. Invest. project 559 663 1 582 387 1 022 724 2011 forecast

75 ture tional 56 918 10 280 46 563 Opera expendi

Invest. Invest. project 619 917 1 718 039 1 098 122 2010 forecast

150 ture tional 67 059 19 668 47 241 Opera expendi

5 556 Invest. Invest. 34 884 29 328 project 599 999 210 558 389 441 2009 forecast

140 241 241 ture 1 447 3 118 1 672 tional 36 554 85 186 Opera 121 880 expendi

Invest. Invest. 52 816 70 339 35 339 78 155 42 816 project 123 155 2008 budget

19 19 362 ture 7 911 9 597 6 081 2 754 5 871 3 116 tional 17 527 11 970 Opera expendi Projects with foreign financing in Tallinn Tallinn in financing foreign 2. Projects with Table (whole administrative (whole administrative area) TALLINN TOTAL TALLINN Foreign projects in years 2008-2012 projects in years Foreign Foreign projects total Foreign (amount) incl from city budget incl from budget (public state sector) foreign financing foreign other sources foreign financing foreign financing foreign I CONTINUING PROJECTS (in progress) I CONTINUING projects total Foreign (amount) state budget (public state sector) budget (public state sector) incl from city budget incl from of students 4. re-involvement schools and nursery Department: projects for of Education Projects 1. Comenius schools 2. school support, 3. INNOMET-EST, network education hobby the professional 5. Preparing system, vocational out of school with the help pre dropped and having the risk group to belonging Helen School) Tallinn (in vocational pre 6. developing subjectsbasic school students, for and nature model of sciences projects total Foreign (amount) city budget incl from The city authorities plan to cover remarkable part of costs made for the development of Tallinn in years 2008-2012 with foreign financing. foreign with 2008-2012 years in Tallinn of development the for made part costs of remarkable cover to plan The city authorities

79 7 Involving foreign investments -

5 556 29 328 34 884

76 94 94 366 290 1 036 1 382 2 417 24 737 36 816 61 553

85 28 19 994 113 165 184 1 745 5 799 4 054 1 326 2 320 foreign financing foreign state budget (public state sector) incl from city budget incl from 1. Building the connecting road of Tehnika and Veerenni Street in Tallinn (connecting road of Tehnika and Veer and Tehnika of (connecting road Tallinn in Street Veerenni and Tehnika of Engineering ServiceProjects Department: of 1. Building the connecting road 3.Technical crossing), level (Pääsküla on the same grade and road of railway in crossing the danger problems eliminating for assistance Technical 2. enni/Filtri), - recon for assistance Technical 4. crossing) (Nõmme level on the same grade and road of railway in crossing the danger problems eliminating for assistance intersection) (Ülemiste Tallinn structing intersection in Ülemiste projects total Foreign (amount) foreign financing foreign Projects of Transport Department: 1. SMILE and 2. MAX Transport of Projects projects total Foreign (amount) city budget incl from budget (public state sector) foreign financing foreign state budget state incl from city budget incl from Project of Housing Economy Department: REBECEE Economy of Housing Project projects total Foreign (amount) foreign financing foreign state budget state incl from city budget incl from adapting learning environment for initial vocational training of people with special needs training initial vocational for Department: of SocialProjects adapting learning Care environment and Health projects total Foreign (amount) foreign financing foreign state budget (public state sector) incl from city budget incl from 1. 1 European life-long learning, 2. development and training project ÕPE (learning improves quality of life) project ÕPE (learning and training improves life-long Department: 2. development Heritage learning, 1. 1 European of Cultural Projects projects total Foreign (amount)

80 Involving foreign investments 7

535 829 218 639 317 190

762 300 302 700 459 600

3 743 1 843 3 743 1 900 1 900 1 843

919 160 432 650 486 510

63 50 113 8 716 9 038 8 988 8 779 17 817 17 704

98 686 97 680 196 366

200 350 150 46 982 22 958 23 824 46 632 23 674 23 158

6 000 10 602 16 602

50 50 157 338 100 157 438 100 3 559 1 626 1 727 3 302 1 677 1 833 foreign financing foreign foreign financing foreign state budget state state budget (public state sector) incl from city budget incl from incl from city budget incl from II NEW PROJECTS IN RESPECT OF WHICH THERE IS A POSITIVE DECISION OF FOREIGN FINANCER BUT NO CITY WHICH II NEW PROJECTS IN RESPECT OF projects total Foreign (amount) foreign financing foreign Centre Work Youth Tallinn Department: International possibilities in Youth of SportProject and projects total Foreign (amount) 1. SECURE and 2. Closing the Pääsküla landfill Department: 1. SECURE and 2. Closing the Pääsküla of Environment Projects projects total Foreign (amount) incl from city budget incl from foreign financing foreign Department: MIMOSA Transport of Project projects total Foreign (amount) city budget incl from budget state foreign financing foreign state budget (public state sector) city budget incl from budget state 1. Creating Spaces - Art Spaces Department: Heritage Bridge 1. Creating Between EU and China of Cultural Projects projects total Foreign (amount)

81 7 Involving foreign investments -

535 829 218 639 753 087 503 624 317 190 249 463

140 140 140 140

762 300 302 700 459 600 820 087 563 124 256 963

75 575 2 175 2 750 8 380 53 175 44 720

919 160 432 650 486 510 798 879 611 612 187 267

49 253 302 150 825 3 437 4 262 49 243 38 463 10 630

98 686 97 680 82 544 196 366 368 749 286 205

66 253 319 140 825 3 632 4 457 11 058 71 780 60 582

10 000 45 000 35 000 1. Comenius projects of schools and nurseryprojectsand schools of Comenius 1. Art 2. Art 3. II, (total), schools Schools Schools Cooperation, in Cooperation in

10 10 314 1 997 1 683 foreign financing foreign state budget state 1. Liquidating danger problems on a same grade crossing of railway and road (Nõmme level crossing), 2. Re crossing), (Nõmme level and road of railway of Engineering ServicesProjects crossing Department: on a same grade danger problems 1. Liquidating construction of Ülemiste intersection in Tallinn (Ülemiste intersection), of ports 3 Land connection (Ülemiste roads (Põhjaväil) Tallinn construction intersection in of Ülemiste projects total Foreign (amount) Sources of European military of European orders Sources of City Project Archive: projects total Foreign (amount) city budget incl from foreign financing foreign financing foreign incl from city budget incl from state budget state city budget incl from other sources city budget incl from budget (public state sector) III PLANNED NEW PROJECTS IN RESPECT OF WHICH THERE IS NO POSITIVE DECISION OF A FOREIGN FINANCER OR THE CITY THERE IS NO POSITIVE DECISION OF A FOREIGN FINANCER OR WHICH III PLANNED NEW PROJECTS IN RESPECT OF projects total Foreign (amount) foreign financing foreign Department: Education of Projects and in-service training Training 7. in specialised schools, training project, 5. School vocational support4. Latvian-Lithuanian high school collaboration 2, 6. Pre projects total Foreign (amount) state budget (public state sector)

82 Involving foreign investments 7 -

75 33 189 222 786 3 314 4 175 6 000 6 000

150 206 910 1 168 1 374 4 745 5 805 685 7 000 7 685 2 300 21 900 24 200

140 197 868 1 119 1 316 4 545 5 553 25 000 10 300 35 300

45 10 254 299 672 272 166 838 282 foreign financing foreign other sources and 2. Growth4U Metropoles 1. Creative Board: of City Projects Enterprise projects total Foreign (amount) incl from city budget incl from budget (public state sector) foreign financing foreign state budget (public state sector) foreign financing foreign incl from city budget incl from state budget (public state sector) of people with special needs, training or initial vocational Department: learning of Socialenvironment Projects 1. FUTURE CARE Care 2. Adapting and Health 3. Helping victims of domestic violence projects total Foreign (amount) 1. Renovation and modernisation of Lasnamäe youth centre and 2. OUT – training course for enhancing open-air for course and 2. OUT – training centre Department: and modernisation of Lasnamäe youth 1. Renovation Youth of SportProject and upbringing projects total Foreign (amount) incl from city budget incl from foreign financing foreign incl from city budget incl from budget (public state sector) 1. renovation of bastion passages and Kiek in de Kök and installation of exhibition “Time travel” and 2. Reconstruc “Time travel” of bastion passages and Kiek of exhibition Department: in de Kök and installation Heritage 1. renovation of Cultural Projects tion of female elephants’ part of thick skinned house elephants’ tion of female projects total Foreign (amount)

83 7 Involving foreign investments - -

25 500 45 000 30 000 471 324 715 087 243 763

17 000 17 000 68 000 12 000 80 000 471 324 715 087 243 763

605 185 2 888 3 493 1 049 1 234 6 195 35 105 41 300 6 000 17 000 23 000 66 633 283 600 356 183 293 962 113 734 407 696

647 247 3 121 3 767 1 400 1 647 7 334 22 001 29 335 5 000 17 000 22 000 83 443 34 725 41 234 118 168 151 762 192 996

548 247 2 562 3 110 1 400 1 647 7 894 44 734 52 628 10 000 10 000 20 000

93 475 568 foreign financing foreign incl from city budget incl from state budget (public state sector) 1. POWER, 2. Energy agency, 3. Reconstruction of side greenhouses of Tallinn Botany Garden. Botany Tallinn of 3. Reconstruction of side greenhouses Department: agency, 1. POWER, 2. Energy of Environment Projects projects total Foreign (amount) foreign financing foreign state budget (public state sector) 1. Reconstruction of Tondi separate grade junction, 2. Liquidating danger problems in crossing of same grade of same grade in crossing junction, danger problems grade 2. Liquidating separate Tondi of Engineering ServicesProjects Department: 1. Reconstruction of road, 6. traffic light Pelguranna to Harjumaa, 5. roads traffic 4. Building light Hall Square, Town of 3. Renovation crossing), Level (Pääsküla and road railway 9. Reconstruction of Katariina Toompark, Reconstruction 8. Reconstruction of north-eastern of Snell pond and and fountain, system its water pond of Kadriorg, port, 10. Reconstruction of Aegna 11. Maintaining beaches of island Aegna. quay, projects total Foreign (amount) city budget incl from foreign financing foreign incl from city budget incl from budget (public state sector) foreign financing foreign Policy in SportCommon for a Network of Regions 2. RESPORT: regeneration, of experts Group in Brownfield Force Task City Planning Department: 1. B-Team: Fabric and Dismissed areas fields, of Brown Urban Development Integrated for Framework Strategic Innovative 3. BROWNSTRATEGIES: Ports, projects total Foreign (amount) 1. 1. real time information systems, 2. Purchasing trolley buses, 3. Trolley bus turning and Mustamäe-Õismäe contact net Trolley 3. buses, trolley 2. Purchasing systems, Department: time information 1. real Transport of Projects work, 4. Development of the infrastructure of public transport waiting pavilions, 5. Surveillance and junction cameras, 6. line network modelling, 7. Develop 5. Surveillance of public transport of the infrastructure 6. line networkwork, and junctionmodelling, 4. Development pavilions, cameras, waiting Tram Tallinn 10. circle, and Balti station -Ahtri Balti station Tramways: 9. Sitsi-Balti station, Tramways of the priorityment of public transport, system 8. projects total Foreign (amount) city budget incl from state budget (public state sector)

84 Involving foreign investments 7

1 200 6 800 8 000 8 000 1 200 6 800

900 900 5 100 6 000 6 000 5 100

413 2 338 2 750 2 338 900 900 5 100 6 000 6 000 5 100

413 2 338 2 750 2 338

Project of Tallinn CityBaltmet Promo Office: Tallinn of Project projects total Foreign (amount) incl from city budget incl from state budget state foreign financing foreign 1. Designing and building recreation places to landscape protection area of Pirita river valley, 2. Development of Pirita of Pirita 2. Development valley, river of Pirita area landscape protection to places and building recreation 1. Designing District of Pirita Projects Government: beach. projects total Foreign (amount) city budget incl from state budget state välisrahastus arendus ranna 2. Pirita ja jõeoru maastikukaitsealale Pirita rajamine ja projekteerimine Pirita Linnaosa Valitsuse projektid: Puhkekohtade 1. Kokku välisprojektid (summa) linnaeelarvest sh riigieelarvest välisrahastus foreign financing foreign

85 8. Main risks and opportunities for managing the implementation of main objectives set in the development plan Main risks and opportunities for managing the implementation ... 8

Risks are effects coming from the development of Tallinn or external environment which can remarkably affect vision and achievement of main objectives determined in the development plan. Promotion and management of the risks supports implementation of the development plan. Implementing the development plan of Tallinn 2009-2027 must consider the following essential risks.

Due to the change in the number of population and its age structure, the population reproduction is worsening. This in turn changes the quality and availability of provided services since receiving the income tax of individuals to the budget of the city and the part of social costs for guaranteeing the coping of population increases in the city budget. In that case the financial resources for implementing the development plan become higher than planned.

Opportunities for managing risks: • Stimulating population reproduction primarily paying attention to the families with children and stimulating the growth of birth rate. • Intensifying the use of urban space, obtaining land and diversifying the choice of housing types; • Stimulating the environmentally sustainable working places giving added value and supporting preparation of specialists; • Following the sustainable development principles in urban life to guarantee possibly good way of life for Tallinn people; • Higher involvement rate of people and third sector to organising local life, increasing social response of people and enterprises; • Increasing the knowledge basement, strategic and systematicness of solutions of development activities, essential expansion of cooperation among the neighbouring local governments and involvement of developers to guarantee the balanced development of conurbation of Tallinn.

Decreasing number of working places, increasing unemployment and slowing down of the salary increase causes diminishing the consumption activity. This may result in lower economic growth than forecasted. Budget of Tallinn does not fill in planned volume, accordingly there will be not enough means for implementing the development plan. In that case part of the works planned in the development plan is performed later or are postponed to unspecified future.

Opportunities for managing risks: • Fostering long-term and conservative, purposeful budgetary policy striving for cost effectiveness, sustainable and expedient use of resources and introducing cost effectiveness in the city enterprises providing fee-charging services; • Guaranteeing quality and operative financial management information for all management levels of the city and taking possibly extensive integrated financial system into use in all fields of activity of the city;

87 8 Main risks and opportunities for managing the implementation ...

• More effective use of assets of the city, changing and expanding local taxes and increasing income received from the services provided by the city; • Considering the decisions of city government and council and assessing the liabilities and risks proceeding from them; • Increasing stability of political decisions, which are based on broad agreement and meet the long-term interests of the development of Tallinn.

Lag of providing local public services compared to justified expectations of the people. Increase in investments made to infrastructure may bring along a rise in prices of construction works and building prices may rise instead of expected drop. This situation is supported by rising energy prices. City government must perform big expenses and deriving from that the planned activities must be decreased and internal division of means changed to diminish the volume of investments. Volume of projects co-financed by the means of foreign projects remains lower than expected.

Opportunities for managing risks: • People, different financers and experts are involved in seeking the solutions in building the social and technical infrastructure and several income sources are increased (state, private and non-profit sector); • Regulating the legal status of Tallinn as a capital on state level to create better pre requisites for performing assignments based on contracts under public law; • Submission of project applications for financing major objects of infrastructure by the means of state budget and EU structural funds; • Preparing public service standards to guarantee the clarity in respect of planning human resources, financial means and other resources necessary for providing services and to guarantee integral quality of trans city services; • Explanatory work that people living in Tallinn register their residence in population register; • Updating the management structure of the city, concentrating the support services of authorities (accounting, information technology support, purchase procurements, personnel management, legal services, management of foreign projects, real estate management, coordination of sales activities, integral price formation and other), preparing service standards for positions of specialists, increasing the professional responsibility and valuing the work of officials; • Expanding e-service provision, providing and development of services proceeding from the need of customers, designing integral sales and marketing strategy; • Profound preparation of foreign projects.

88 Main risks and opportunities for managing the implementation ... 8

A gap between the interest groups slows down the fruitful dialogue in the community and does not enable to enter into long-term agreements in the city development area.

Opportunities for managing risks: • honest and straightforward communication of politicians with people and interest groups, consistent and public interests oriented activity of city council and government the aim of which is to increase participation democracy, transparency of decision process and justification of decisions; • supporting citizen initiatives accelerating social coherence of people and development of people, integration of people with different cultural background to the society; • designing the image of the city and informing the public about what’s happening in the city.

Uncontrollable expansion of urban sprawl involving inexpedient use of urban space, excessive load to natural environment and infrastructure, inefficiency of providing public services and excessive dimensioning of competitive relations in the activities of local governments. Means at the disposal of the city do not increase in accordance with the speed of the increase of means necessary for the investment. Increase of the loan load slows down the financial capability of the city and limits the investments.

Opportunities for managing risks: • Developing the conurbation based city policy valuing more than now the collaboration based on development needs with the neighbouring local governments and the state; • increasing the importance of long-term planning compared to laissez-faire-model of free market economy (let us do, leave in peace principle), higher participation of the city as an initiator of the development activity and collaboration partner of state, private and non-profit sector incl participation in designing the policy of using the state land and applying different financing models fror investments and in implementing the solutions agreeing with applications for providing public services; • more intense use of urban territory and making city districts more versatile, raising awareness of people about the quality of urban life and urban environment.

89 9 Updating development plan

9. Updating development plan

90 Updating development plan 9

A summary about the performance of the development plan of Tallinn is made once a year according to the regulation no. 5 of the Tallinn City Council “Procedure for proceeding the development documentation of Tallinn” from 9 February 2006. All structural units of Tallinn City Government are involved in updating the development document. Development service of Tallinn City Office coordi- nates proceeding of development documents and monitoring. City authorities implement the objectives provided in the development plan. The efficiency of development work primarily depends on its originators and implementers – purposeful activity of officials working in Tallinn authorities and their collaboration partners. Tallinn City Council confirms the funds of Tallinn allocated to implementation of measures and activities according to the financial opportunities of the city. The forecasted financial resources of the city budget of the following years that can be used for implementing the objectives of the development plan are become clear in a yearly updated city budget strategy. Success of implementing the main goals of development plan 2009-2027 is assessed once a year. If needed, the survey characterising the development of the capital, sub objective and measures for achieving them are specified. With completion of the development plan also the financial resources necessary for implementing the development plan are assessed. For that the structural units of the city government in cooperation with residents of the city, entrepreneurs and non-profit organisations submit a survey of previous year achievement of objectives of their field of responsibility and proposals for updating the development plan to the development service of Tallinn City Office. Based on those proposals the development service prepares a survey of completing the development plan and change proposals of the development plan and submits them to City Government. After approval of the document, Tallinn City government addresses Tallinn City Council for deciding on its establish- ment. Changing the development plan means analysis of the situation, comprehensive changes in the vision and main goals and specification of sub goals and measures or adding new ones. According to the local government organisation act the council should survey the development plan by the 1 Octo- ber each year and make a respective decision. Development plan approved by Tallinn city council is made available at the web page of Tallinn and forwarded according to Section 37 of the local government organisation act to the ministry of internal affairs and county governor of Harju county latest by one month after the decision of the city council about approval or changing the development plan.

91 Reference materials

Reference materials

92 Reference materials

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