DOCSLIB.ORG

60705 Whitbread Interims 2010 SHOW BOOK.Pptx

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
60705 Whitbread Interims 2010 SHOW BOOK.Pptx Interim Results 2010/11 19 October 2010 1 Anthony Habgood Chairman 2 Christopher Rogers Group Finance Director 3 Summary H1 2010/11 H1 2010/11 H1 2009/10 Change Underlying profit before tax £151.8m £118.2m 28.4% Profit before tax, £146.0m £110.5m 32.1% pre-exceptional EPS underlying (diluted) 61.27p 47.33p 29.5% Proposed interim dividend 11.25p 9.65p 16.6% 4 Summary – Profit & loss H1 2010/11 £m H1 2010/11 H1 2009/10 Change Revenue 1 805.4 703.3 14.5% Profit from operations 173.6 140.0 24.0% Central costs (10.2) (9.2) (10.9)% Interest (11.6) (12.6) 7.9% Underlying profit before tax 151.8 118.2 28.4% 1 includes exceptional revenue of £5.0m in respect of VAT refund on gaming machine income 5 Summary – Underlying profit & loss H1 2010/11 £m H1 2010/11 H1 2009/10 Change Underlying profit before tax 151.8 118.2 28.4% Pension finance cost - IAS 19 (5.8) (7.7) 24.7% Profit before tax, 146.0 110.5 32.1% pre-exceptional Taxation (42.7) (34.1) (25.2)% Net profit, pre-exceptionals 103.3 76.4 35.2% Exceptionals 12.7 (3.3) Profit for the year 116.0 73.1 58.7% 6 Revenue by business segment H1 2010/11 £m H1 2010/11 H1 2009/10 Change Hotels & Restaurants 608.0 548.8 10.8% Costa 198.5 155.4 27.7% Less: inter-segment 1 (1.1) (0.9) (22.2)% Revenue 805.4 703.3 14.5% 1 Sales between segments 7 Hotels & Restaurants revenue H1 2010/11 £m H1 2010/11 H1 2009/10 Change Premier Inn revenue 355.7 312.1 14.0% Restaurants revenue 1 247.3 236.7 4.5% Exceptional revenue 2 5.0 - Hotels & Restaurants 608.0 548.8 10.8% 1 Revenue from joint site and stand alone restaurants 2 Revenue arising from refund of VAT on gaming machine income 8 Like for like sales H1 2010/11 12.0% 10.1% 10.0% 8.2% 8.5% 8.0% 6.0% 4.2% 4.0% 2.5% 1.8% 1.7% 2.0% 0.0% -0.8% -2.0% Restaurants Costa -4.0% (2 openings, net 1) (137 new stores, net 116) -6.0% H1 2009/10 -8.0% -7.5% H2 2009/10 H1 2010/11 -10.0% Premier Inn (795 new rooms, net 789) 9 Profit by business segment H1 2010/11 £m H1 2010/11 H1 2009/10 Change Hotels & Restaurants - UK 157.1 129.1 21.7% Hotels & Restaurants - (3.1) (1.7) Overseas Total Hotels & Restaurants 154.0 127.4 20.9% Costa - UK 19.3 12.5 54.4% Costa - Overseas 0.3 0.1 Total Costa 19.6 12.6 55.6% Profit from operations 173.6 140.0 24.0% 10 Summary - Profit & loss H1 2010/11 £m H1 2010/11 H1 2009/10 Change Revenue 1 805.4 703.3 14.5% Profit from operations 173.6 140.0 24.0% Central costs (10.2) (9.2) (10.9)% Interest (11.6) (12.6) 7.9% Underlying profit before tax 151.8 118.2 28.4% 1 includes exceptional revenue of £5.0m in respect of VAT refund on gaming machine income 11 Interest charge H1 2010/11 £m H1 2010/11 H1 2009/10 Underlying interest charge (11.6) (12.6) Pension finance cost – IAS 19 (5.8) (7.7) Interest charge, pre-exceptional (17.4) (20.3) Average debt in first half £484.2m (2009/10 £599.7m) 12 Exceptional items H1 2010/11 £m H1 H1 2010/11 2009/10 Refund of VAT on gaming machine income 5.0 - Reduction in tax rate 9.3 - Tax on exceptional items (1.6) 1.3 Reorganisation costs - (4.3) Other - (0.3) Exceptional items 12.7 (3.3) 13 Cash flow H1 2010/11 197.6 200 Half year debt down £46.2m to £467.2m 180 160 140 120 £m (88.8) 100 80 1.8 60 46.2 40 (59.5) (4.9) 20 0 Cash flow from Cash capital Interest and Tax Other Decrease in net operations expenditure dividends debt 14 Capital expenditure HY 2010/11 Split between businesses Expansionary v Maintenance £m £m 17 34 72 55 Hotels and Restaurants Costa Expansionary Maintenance 15 Capital expenditure • Total Capex for 2010/11 to be c.£265m • Capex for 2011/12 currently planned at c.£330m as room openings will now be at least 3,500 16 Pension • IAS 19 pension deficit at half year £500m (£403m net of tax) compares to £434m (£341m net of tax at full year) • Full year pension fund interest charge £11.5m • Second £39m tranche of new pension structure implemented bringing total to £141m with total cash tax benefit of £39m over 2010 - 2012 17 Other financial items • Effective tax rate for the year of c.29.5% • £102m Private Placement in August 2010 at blended rate of 3.8%, first move towards diversification of funding • 25% of £8m customer-facing initiatives and marketing expenditure spent in the first half, balance to be spent in the second half • Minimum wage increase in October 2010 2.2%: modest food inflation on the horizon 18 Summary • Underlying profit before tax £151.8m + 28.4% • EPS, Underlying diluted 61.27p + 29.5% • Proposed interim dividend 11.25p + 16.6% 19 Alan Parker Chief Executive 20 Agenda 1. What we’ve achieved 2. How we’ve done it 3. Prospects for the future 21 Highlights 1. Underlying PBT £151.8m +28.4% 2. Group PBIT margin: 20.4% (2009/10: 18.6%) 3. 12 month TSR: +53.3% (FTSE 100 +15.3%) 4. ROIC: 13.1% (2009/10: 11.2%)* Excellent results that build on the increased profits achieved in 2009/10 * Calculated on an annualised basis 22 Highlights Hotels & Restaurants • Occupancy up 9.2ppts to 79.3% • 7% more restaurant customers: menu value strategy and increased hotel occupancy • Secured pipeline of c.11,000 rooms + 25% growth in UK + 3,500 to open 2011/12 23 Highlights Costa • Operating profits up 55.6%. Like for like sales up 8.5% • 34 consecutive quarters of like for like growth • 116 new stores: worldwide total 1,716 stores 24 2010/11 dual-track strategy 1. Expand market share and achieve brand leadership 2. Improve efficiency and margins 25 Revpar outperformance Premier Inn outperformed budget sector by 5.7ppts and total market by 3.5ppts 15.0% 10.0% 5.0% year-on-year 0.0% Premier Inn Revpar Branded Hotel Market -5.0% Budget Hotel Sector -10.0% Like for like Like -15.0% Q1Q1 Q2Q2 Q3Q3 Q4Q4 Q1Q1 Q2Q2 2009/10 2009/10 2010/112010/11 Source: TRI/Whitbread 26 UK’s favourite hotel brand in just two years Net score % Premier Inn 19.9% Hilton 16.2% Marriott 15.8% Travelodge 12.7% Holiday Inn 10.7% Best Western 6.7% Express by Holiday Inn 5.8% Ibis 2.3% Comfort Inn -1.7% Source – YouGov Brand Index for hotels March - August 2010 27 Restaurants outperforming the market Like for like % growth 8.0% 6.0% 4.0% 2.0% 0.0% -2.0% -4.0% -6.0% Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Market Whitbread Source: Coffer Peach Business Tracker 28 Outperforming with strong like for like sales % Like for like sales 14.0% 12.0% Costa UK like for like sales 10.0% 8.0% 6.0% 4.0% 2.0% BRC-KPMG like for like retail sales 0.0% -2.0% Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug 2009 2010 -4.0% 29 the UK’s favourite coffee shop Net score % Costa 14% Pret a Manger 13% Nero 9% Subway 8% EAT 5% Starbucks 3% 0 2 4 6 8 10 12 14 16 Source – YouGov BrandIndex for coffee and sandwich shops March - August 2010 30 Project 80% occupancy Launched Spring 2009 Increased & 1 focused Leading choice for leisure travellers advertising 2 Dynamic Like for like occupancy +9.2ppts: pricing Revpar +9.4% Widened Re-launched Premierinn.com plus new 3 on-line distribution international booking channels Business 4 +24% driven by new accounts Account sales 31 Increased & focused advertising Leading choice for leisure guests 25 Premier Inn 20 Travelodge 15 Upper full service 10 Mid-market full service 5 0 2005 2006 2007 2008 2009 2010 Source: BDRC British Hotel Guest Survey 2010: Wave 4. Sept 2010. Base: All leisure travellers 32 Advertising 33 Dynamic pricing Premier Offers selectively drives leisure volume 30% Average 8.5% of rooms sold 25% New Year’s Eve Easter weekend 20% Whitsun Bank August Bank Holiday Holiday Valentine’s May Bank % rooms sold % rooms weekend 15% Holiday October Half Term 10% Launch of Premier Offers 5% 0% 2021 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 1 2 3 4 5 6 7 8 9 1011 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 July 2009 Sept 2009 Nov 2009 Jan 2010 March 2010 May 2010 Aug 2010 Source: Whitbread internal data 34 Widen on-line distribution On-line now 65% of reservations • Over 20% increase in revenue via Premierinn.com • Twice benchmarked best travel website and won Best Hotel Website • Incremental overseas reservations: Bookings.com, GDS and our new international websites 35 Business Account sales • Year to date revenues top £100m for the first time - up 24% • More large businesses are using Premier Inn ' ,$""#!$""# ,-&"%.&&'(//$-%0'1.2.%-.' + ,('"#!('"# !()'* ,(&"#!(&"# ,(%"#!(%"# $%?#1@72>;3>#A>;2#B@#A>;2# ,($"#!($"# ,(""#!(""# ,'"#!'"# ,&"#!&"# !"##"$%&' First half year ,%"#!%"# cumulative sales ,$"# !$"# MAT ,"#!"# 2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 $"".-$""'# $""'-$""/# $""/-$"("# $"("-$"((# $""&#-#$"".# )*+# 01234#56#7898:;<=>#3;:>3# )*+# Source: Whitbread internal data 36 Restaurants Barnsley, joint site opened April 2010 with 110 rooms 37 Successful volume and value strategy • 30% take up value offers on the menu • Over 250,000 £20 meal deals sold – up 48% • New theme nights and buffets introduced 38 Maintained high quality estate • 71 restaurants refurbished in H1 • Contemporary estate: 70% refurbished in last two and a half years • Average cost of refurbishment £125,000 39 2010/11 commercial action plan Flat 5.5% of coffee sales.
Load more

Recommended publications
  • For the Love of Chicken We Visit Chooks Who Are Turning Heads in the World of Fried Chicken
    FOR THE LOVE OF ChICKEN WE VISIT CHOOKS WHO ARE TURNING HEADS IN THE WORLD OF FRIED CHICKEN BUSINESS OPPORTUNITIES HOT BEVERAGES BUSINESS PROFILE SANDWICHES & FOOD-TO-GO Expanding your business or With winter on the horizon Pan-n-Ice – Stir-fried ice cream One of the core areas of improving your offering can be there are plenty of things you is one of the more unusual the industry is sandwiches, difficult so we look at some of can do to improve and expand street food trends but it could we speak to some industry the best opportunities for your your offering, we focus on just be one to watch thanks to experts about the market and business some of them in the hot brands like Pan-n-Ice how getting food-to-go right beverages feature can benefit your business November 2015 Print edition £3.25 • €4.50 www.quickbitemagazine.co.uk The UK’s Largest Food-To-Go and Quick Service Restaurant Magazine The first choice for the foodservice professional > Premium quality poultry products > Extensive range — endless possibilities > Easy portion control — no waste www.meadowvalefoods.co.uk MV_Lynas_Foodservice_ad_210x297mm.indd 1 27/03/2014 12:25 A message from the editor Welcome back. Over the last few months we have reported on a large number of issues that impact the QSR and food to go market. As most of you will know the issues surrounding workers’ rights and pay are something that we try to stay on top of and our excellent legal column helps to guide you through these areas so that you have the best possible guidance.
    [Show full text]
  • Whitbread PLC – CRC Participant Case Study
    Whitbread PLC – CRC Participant Case Study Whitbread is the UK’s largest hotel and restaurant group, operating market-leading businesses in the budget hotel and restaurant sectors. Our brands are Premier Inn, Beefeater, Table Table, Brewers Fayre, Taybarns and Costa Coffee. Whitbread employs over 40,000 people and serves nine million customers every month in over 2000 outlets across the UK. Whitbread’s vision is to be the most customer-focused hospitality company in the world guided by the genuine, committed and confident values held by its employees. Since the beginning of the CRC we have worked hard to ensure that as a growing company we performed well in the CRC Public League Table, both to ensure a good reputation but also to limit our exposure to unnecessary costs. Having secured a high proportion of the Early Action Metric in the first couple of years our next plan was to ensure that as we grew the portfolio we decoupled the growth in business from a growth in CO2 emissions. High class performance new buildings Our strategy is to make sure that we refurbish our existing hotels to enhance their energy efficiency and to build new hotels to the highest sustainable standards that we realistically can. This year our hotel and restaurant development in Barry, South Wales, became the latest Whitbread hotel and restaurant to be awarded BREEAM excellent, making it one of the greenest and energy efficient in South Wales, and has been adopted enthusiastically by Barry residents. Premier Inn Barry is an 80-bedroom hotel and Brewers Fayre restaurant at the Innovation Quarter regeneration scheme on Barry Waterfront, South Wales.
    [Show full text]
  • Andover and Romsey Retail Capacity & Leisure Study - 2018 Final Report
    ANDOVER AND ROMSEY RETAIL CAPACITY & LEISURE STUDY - 2018 FINAL REPORT April 2018 One Chapel Place, London, W1G 0BG CONTENTS EXECUTIVE SUMMARY 6 1 INTRODUCTION 13 2 PLANNING POLICY REVIEW 15 National Planning Policy Framework (NPPF) (2012) 15 National Planning Practice Guidance (PPG) 17 Draft Revised National Planning Policy Framework (Draft NPPF) 18 Local Planning Policy Context 18 Housing 20 Retail 22 Summary 24 3 NATIONAL RETAIL AND TOWN CENTRE TRENDS 25 Retail Trends 25 Special Forms of Trading and Internet Shopping 26 Floorspace 'Productivity' Growth 29 Changing Retailer Requirements 30 Vacancy Levels 31 Trends in Retail-Led Investment and Development 32 Independents and Street Markets 34 Impact of Out-Of-Centre Retailing 35 Summary 36 4 CATCHMENT AREA & SHOPPING PATTERNS 38 Study Area and Zones 38 Household Telephone Interview Survey & Market Share Analysis 40 Summary 47 5 IN-CENTRE SURVEY RESULTS 49 Method 49 Socio-Economic Profile of Shopper and Visitors to Centres 50 Mode of Travel 52 Length of stay 53 Frequency of Visits 54 Main Reason for Visit 55 Main Types of Shops Visited 55 Main Shops Visited 55 Spending Levels in Andover and Romsey 56 Linked Trips in Andover and Romsey 57 Respondents views of Andover and Romsey 58 Potential Improvements to Andover and Romsey 59 Retailer ‘Gap’ Analysis 60 Competing Shopping Destinations 61 Why Respondents Shop Elsewhere 62 Provision of Leisure facilities 63 Street Markets 64 Summary 65 6 BUSINESS SURVEY RESULTS 66 Method 66 Types of Business 66 Time Businesses Have Been Operating in Centres
    [Show full text]
  • 2016 Food Service
    THIS REPORT CONTAINS ASSESSMENTS OF COMMODITY AND TRADE ISSUES MADE BY USDA STAFF AND NOT NECESSARILY STATEMENTS OF OFFICIAL U.S. GOVERNMENT POLICY Required Report - public distribution Date: 12/13/2016 GAIN Report Number: United Kingdom Food Service - Hotel Restaurant Institutional 2016 Approved By: Stan Phillips – Agricultural Counselor Prepared By: Julie Vasquez-Nicholson Report Highlights: This report provides an overview of the UK foodservice industry and its various sub-sectors. It describes how the various sectors work and provides contact information for all the main groups within the industry. Healthy food options are the hottest trend in the HRI sector which remains receptive to new American products. Post: London Author Defined: SECTION I – MARKET SUMMARY The hotel, restaurant and institutional (HRI) market is the UK’s fourth largest consumer market following food retail, motoring, and clothing and footwear. The HRI market provides prepared meals and refreshments for consumption, primarily outside the home. State of the market: In 2015 the UK foodservice sector (food and beverage sales to consumers) was estimated to be worth £47.9 billion ($62.2 billion). This was an increase of 2.8 percent on 2014. The food service sector is clearly an enormous market and is one that can provide many opportunities for prepared U.S. exporters. Although eating out is a way of life for many UK consumers, the number of times people eat out and the type of place where they eat are dictated by how much they want to spend. In the past year we have seen consumers wanting to eat out more and spend more.
    [Show full text]
  • { S E a T S a T T a B L E
    HRD The only independent strategic HR publication theHRDIRECTOR NOVEMBER 2016 I ISSUE 145 ROUNDTABLE LEADERSHIP DEVELOPMENT JOURNEY - HALF OF COMPANIES WITH REVENUES OVER £500 MILLION HAVE NO FORMAL CEO SUCCESSION PAUL MITFORD, HR DIRECTOR - WHITBREAD RESTAURANTS { SEATS AT TABLES } “ HR’S ABOUT CUSTOMER RELATIONSHIP MANAGEMENT, AS WE ENGAGE EMPLOYEES IN VERY PERSONALISED WAYS” ALSO FEATURED IN THIS ISSUE DIVERSITY & INCLUSION Prejudice is EMPLOYEE BENEFITS Maslow EXPLORING MINDFULNESS That EMPLOYER BRAND Investing in an an ingrained tool for managing fear, proposed the “Hierarchy of Needs”. chattering distraction in our minds office slide may set the employer we cannot expect to change it with Are benefits key to motivation or can which has been described as a brand tone, but it's not a compelling logical argument alone remuneration satisfy this? ‘mad monkey bitten by a scorpion' reasons to stay www.thehrdirector.com 100% no paid for editorial case study EMPLOYER BRAND recipe for success Whitbread plc. the UK's largest hospitality company, has grown success through its progress in improving customer experience. But like many competing in the tough hospitality space, the business experienced high employee turnover and inconsistent service levels, which was potentially undermining the progress made with consumer brands. alk about an enviable line up of relied on the ability of individual managers’ T brands, Whitbread boasts: Costa, to get important messages out to the 15,000 Premier Inn, Beefeater Grill, Brewers employees in the restaurants. As a result, Fayre and Taybarns. Paul Mitford, HR Director: messages didn’t always reach teams at the “This is a large employer with multiple brands same time or in the same way and and lots of sites - therefore engaging each and communication was patchy.
    [Show full text]
  • Round Table Lunch Buffet Cost
    Round Table Lunch Buffet Cost unreasoningBoorish Christofer Bailey sometimes lower-case trimmest seventhly any and Eliza studies flux acromial.repellently. Zeke Grace is bisexual melodramatises and dancings conjecturally. frowardly as Round patio Table World Market. Come where secret recipes are hot oatmeal, buffet table have. So that confuse you can be deleted automatlly when he is round table lunch buffet cost? 25 Off his Table Pizza Discount Code 35 TOP Promo. We may recieve a small seam on any sales at no extra hero to you matt james. CHINA E BUFFET Order Online All goods Can Eat Chinese. Perched on our bare floor circular balconysurrounding a massive stone. The person Dial Restaurant Bar & View. Be sure to help to see the buffet in your rewards code here is excited to our trip moments through to round table lunch buffet cost, tender ham was really. Best Las Vegas buffets 2020 22 all-you-can-eat restaurants. Enjoy some Buffalo Wild Wings to none has to baby when transfer order delivery or pick it making yourself or obsolete by a location near you start Wild Wings to you bias the. One simple the restaurant's three ten round tables were all. Breakfast a-1030a 549 Lunch Monday Saturday 11a-3p 699. Noon lunch time 1 tip de 11 visitantes one invite for texture ahead of ALDI Sunnyvale the. 100 Round Table Pizza Lunch Buffet Coupons Best Paint to. Buffet table The Sims Wiki Fandom. How many calories are doing a showcase table veggie pizza? The cost per year a round table lunch buffet cost per person again in.
    [Show full text]
  • 2 Study the Information Provided About Whitbread Plc and Answer
    2 Study the information provided about Whitbread plc and answer the questions that follow. Whitbread Yesterday and Today Samuel Whitbread, the original founder of the business, was born in 1720. He began his apprenticeship in 1736 and, for the next few years, learned all about how to brew beer. Samuel founded his first brewery six years later. In 1750 he created the first purpose-built mass- 5 production brewery in the UK, located in London. Over the following years, Whitbread became a household name throughout the country as brewers of fine beer. In 2001 Whitbread plc changed direction completely. It sold its breweries and left the pub and bar business to refocus on the growth areas of hotels and restaurants. Today the company owns some of the UK’s most successful hospitality brands, including Premier Inn, Costa Coffee 10 and four restaurant chains: Beefeater Grill, Table Table, Brewers Fayre and Taybarns. Number of Premier Inn hotels, restaurants and Costa outlets in the UK and overseas Premier Inn Restaurants Costa UK and Ireland 640 UK 392 UK 1392 Overseas 12 Overseas 811 Geographical location of operations Europe Russia Latvia Ireland United Kingdom Poland Czech Republic Ukraine Hungary l Serbia Bulgaria Portuga Montenegro Greece Cyprus © WJEC CBAC Ltd. (1083-01) 3 Asia and the Middle East a China Lebanon Syri Jordan Kuwait Bahrain Egypt Saudi Qatar Arabia U.A.E. India Oman The countries in grey on the maps represent the countries in which Whitbread plc has 1083 010003 either Costa outlets or Premier Inns. Whitbread plc’s ‘Success to Legend’ Strategy According to the company, its strategy is to create substantial sustainable value for its shareholders by building strong brands based on consistently delivering a great customer experience.
    [Show full text]
  • Measuring Performance in the Licensed House Industry
    University of Huddersfield Repository James, Aidan M Measuring Performance in the Hospitality Industry: An evaluation of the Balanced Scorecard approach in the UK’s Licensed Retail Sector Original Citation James, Aidan M (2009) Measuring Performance in the Hospitality Industry: An evaluation of the Balanced Scorecard approach in the UK’s Licensed Retail Sector. Masters thesis, University of Huddersfield. This version is available at http://eprints.hud.ac.uk/id/eprint/9058/ The University Repository is a digital collection of the research output of the University, available on Open Access. Copyright and Moral Rights for the items on this site are retained by the individual author and/or other copyright owners. Users may access full items free of charge; copies of full text items generally can be reproduced, displayed or performed and given to third parties in any format or medium for personal research or study, educational or not-for-profit purposes without prior permission or charge, provided: • The authors, title and full bibliographic details is credited in any copy; • A hyperlink and/or URL is included for the original metadata page; and • The content is not changed in any way. For more information, including our policy and submission procedure, please contact the Repository Team at: [email protected]. http://eprints.hud.ac.uk/ Measuring Performance in the Hospitality Industry: An evaluation of the Balanced Scorecard approach in the UK’s Licensed Retail Sector Aidan Michael James BA (Hons) A thesis submitted to the University of Huddersfield in partial fulfilment of the requirements for the degree of Master of Philosophy.
    [Show full text]
  • Whitbread PLC 16 June 2009
    RNS Number : 9401T Whitbread PLC 16 June 2009 Tuesday 16 June 2009 WHITBREAD AGM AND INTERIM MANAGEMENT STATEMENT TOTAL GROUP SALES INCREASE BY 2.5% Whitbread PLC, the UK's largest hotel and restaurant group, today reports its trading performance for the 13 weeks to 28 May 2009 at its Annual General Meeting. Sales for the 13 weeks to 28th May 2009 % change vs. prior year Like for like sales Total sales Premier Inn (7.9) (0.2) Pub Restaurants 2.0 (2.3) Whitbread Hotels and (3.7) (1.1) Restaurants Costa 2.6 18.5 Total (2.7) 2.5 Alan Parker, Chief Executive Officer of Whitbread PLC comments: Whitbread has started the new financial year in line with our expectations with total sales up 2.5%, despite the harsh economic conditions. Against tough comparatives, Premier Inn has seen flat total sales for the first quarter and like for like sales move backwards by (7.9%) with revenue per available room down (9.6%). In the declining market, we have maintained sales through our Business Account card, with total accounts increasing 14% year on year. We plan to build on our position by continuing to offer value for money and a strong focus on sales, which includes widening our reservation network and implementing the next phase of our new revenue management system. As announced at the annual results in April, we also intend to expand our share of the leisure market. This month we launched Premier Offers*, with hotel rooms from just £29 per room per night. In the period we opened six new hotels and 838 new rooms and are on course to deliver some 2,000 new rooms in the UK and overseas this year.
    [Show full text]
  • Costa Coffee: a Proposal to Build the Next Generation Self-Serve Espresso Bar
    ecch: Ken Mark LBS REF: CS-13-013 Julian Birkinshaw Date:08/9/13 Costa Coffee: A Proposal to Build the Next Generation Self-Serve Espresso Bar The Victorian, yellow-bricked arches that framed Costa Coffee’s Lambeth Roastery shook as a freight train rumbled across the tracks above. It was an unassuming home for a business with such promise. “It seems fitting”, thought Jim Slater, Managing Director of Costa Enterprises, as he walked past the property’s black iron gates, “that these old walls, where we still hand-roast 6,000 tonnes of coffee annually, could become the new home to what would be the most innovative project in Whitbread’s 270 year history.” A year earlier, in December 2011, Whitbread PLC, a UK-based hotel, restaurant, and coffee shop chain, had split its Costa Coffee unit into four divisions, with teams focused on different aspects of the coffee business’s growth initiatives. Among them, Costa Enterprises focused primarily on driving coffee sales through the UK corporate franchise business, “Proud To Serve” wholesale business, and newly acquired Coffee Nation, a fleet of fresh bean-to-cup self-service coffee vending machines (“concessions”) founded by entrepreneur Scott Martin, 11 years earlier. The acquisition rationale was that Coffee Nation could access opportunities beyond the practical or economically attractive reach of Costa Coffee’s premium high street cafés. Slater had been handed the task, among other things, of expanding Costa Express across the UK and select European locations. The stated plan was to grow Costa Express to 3,000 sites, a seemingly realistic goal given that Costa Express dominated the UK forecourt market and that there were discussions underway with large partners –mostly forecourt operators—willing to operate several hundred machines each.
    [Show full text]
  • Retail Needs and Leisure Assessment
    ASHFORD LOCAL PLAN 2030 EXAMINATION LIBRARY EBD03 Ashford Borough Council RETAIL NEEDS AND LEISURE ASSESSMENT JUNE 2015 Ashford Retail Needs and Leisure Assessment: Final Report June 2015 Ashford Retail and Leisure Needs Assessment Final Report QA Ashford Retail and Leisure Needs Assessment The signatories below verify that this document has been prepared in accordance with our Quality Manual requirements. These procedures do not affect the content and views expressed by the originator. The document must be treated as a draft unless it has been signed by the Originators and approved by a Partner. Date 26.06.15 Originators Approved Bláthnaid Duffy Dr Steven Norris Associate Partner Limitations This document has been prepared for the stated objective and should not be used for any other purpose without the prior written authority of Carter Jonas LLP; we accept no responsibility or liability for the consequences of this document being used for a purpose other than for which it was commissioned. June 2015 ii Ashford Retail and Leisure Needs Assessment Final Report CONTENTS EXECUTITVE SUMMARY 1 BACKGROUND 1 SHOPPING PATTERNS & MARKET SHARE ANALYSIS 1 RETAIL CAPACITY FORECASTS 3 MEETING NEEDS IN THE BOROUGH’S TOWN CENTRES 6 Ashford Town Centre 6 Tenterden Town Centre 8 POLICY RECOMMENDATIONS 10 1.0 INTRODUCTION 11 2.0 PLANNING POLICY CONTEXT 14 NATIONAL PLANNING POLICY FRAMEWORK (NPPF) 14 LOCAL PLANNING POLICY CONTEXT 18 SUMMARY 20 3.0 NATIONAL RETAIL TRENDS & TOWN CENTRE FUTURES 21 RETAIL TRENDS 21 RETAIL DEVELOPMENT PIPELINE 24 RETAILER REQUIREMENTS
    [Show full text]
  • Rugby Retail and Main Town Centre Uses Study: Final Report
    Rugby Retail and Main Town Centre Uses Study: Final Report November 2015 Retail and Main Town Centre Uses Study 2015 Final Report QA Rugby Retail and Main Town Centre Uses Study The signatories below verify that this document has been prepared in accordance with our Quality Manual requirements. These procedures do not affect the content and views expressed by the originator. The document must be treated as a draft unless it has been signed by the Originators and approved by a Partner. Date Originators: Approved: 10th November 2015 Bláthnaid Duffy Dr Steven Norris Associate Partner Limitations This document has been prepared for the stated objective and should not be used for any other purpose without the prior written authority of Carter Jonas LLP; we accept no responsibility or liability for the consequences of this document being used for a purpose other than for which it was commissioned. November 2015 i Retail and Main Town Centre Uses Study 2015 Final Report CONTENTS 1.0 INTRODUCTION 1 2.0 PLANNING POLICY CONTEXT 4 NATIONAL PLANNING POLICY FRAMEWORK (NPPF) 4 LOCAL PLANNING POLICY CONTEXT 8 SUMMARY 10 3.0 NATIONAL RETAIL TRENDS & TOWN CENTRE FUTURES 11 RETAIL TRENDS 11 RETAIL DEVELOPMENT PIPELINE 14 RETAILER REQUIREMENTS 15 TOWN CENTRE FUTURES 17 4.0 SHOPPING PATTERNS & MARKET SHARE ANALYSIS 22 SETTLEMENT HIERARCHY 22 STUDY AREA & ZONES 22 PATTERNS OF RETAIL AND LEISURE SPENDING 23 SUMMARY 29 5.0 RUGBY TOWN CENTRE HEALTH CHECK 30 INTRODUCTION TO TOWN CENTRE HEALTH CHECKS 30 RETAIL CONTEXT 31 RETAIL COMPOSITION AND DIVERSITY 33 VACANCY
    [Show full text]