Spring 2021

Welcome to The Villas at Apple Creek

A Guide for Residents 2228 E. Milestone Drive Appleton, Wisconsin 54913 Page The Villas At Apple Creek www.ACVillas.com Page 1

Welcome!

This is not your typical neighborhood where you might meet only a few neighbors. The Villas Contents neighborhood is where you can be as anonymous or as involved as you would like to be. It's your choice.

1. Welcome!

2. Contacts & Management

4. Communications

5. Website

6. Clubhouse Use & Reservations Welcome to the neighborhood! 7. Villas Website This is your new home, and we are excited that you have decided to join us. As members of our Home Owners 8. Helpful Tips Association, we share many things...lawn care, snow removal, Clubhouse, pool, ponds and common areas. 10. Rules & Regulations In addition to the above, we also have very active social lifes and we would love to have you join us (if that's your 11. Vacation Preparation life style). There are many social activities, volunteer groups and committees that you may be interested in exploring. Check out the opportunities on the following 12. Moving pages. Explore this booklet and you will discover some of the 13. Site Map intangible things that make The Villas at Apple Creek a wonderful place to live.

The Villas at Apple Creek Board of Directors Page 2 The Villas At Apple Creek www.ACVillas.com Page 3

Contacts and Management Contacts and Management

Condo Fees, Water Bills and Maintenance

200 East Washington Street Suite 2B Appleton, WI 54911 The Villas at Apple Creek Appfolio is the property by our on-line Maintenance Form. Board of Directors Pfefferle Management is your management system (App) that All are monitored 24 Hours a day. first contact when you need help. Pfefferle Management is using to Basically, the inside of your manage The Villas at Apple Creek. Sue Trams (1) - President condo is your responsibility, and When you activate the “portal” this If the you have any questions, the outside is Pfefferle's [email protected] allows you to pay the HOA fees, please contact Jeff McLaughlin and (920) 858-2099 responsibility. (Please see Rules and Regulations for details.) Yard water/sewer invoices, and send he will be able to help you activate John Drengler (3) - Treasurer issues, snow issues and most maintenance requests for issues at the portal. If you would prefer to [email protected] outside care is managed through your unit. This makes the processes pay by check, you can mail your (920) 915-0110 Pfefferle. automated and is easy for you and check to Pfefferle Management. Dorothy Nelson (2) - Secretary also easier for Pfefferle. [email protected] (920) 475-4163 If you are in need of handyman Jeff McLaughlin, Condo Manager services for small jobs on the 920-560-5035 Mike Bauer (2) inside of your condo, Pfefferle You can also make maintenance [email protected] [email protected] offers this help for an hourly fee. requestsbyphone (920-730-4284) or (920) 427-0862 Greg Tate (3) [email protected] During the warm weather (920) 268-8608 seasons, Pfefferle has office hours in our clubhouse. This gives you a Gary Krueger (1) [email protected] chance to introduce yourself and (920) 731-2728 get to know your managers.

( ) = Years remaining on Board Board elections every October Please visit our website (www.ACVillas.com) for more information. Page 4 The Villas At Apple Creek www.ACVillas.com Page 5

Communications Our Website - www.ACVillas.com

The Villas at Apple Creek has many avenues of communication. Once you are listed on our private email list you will be "in the loop" for all information pertaining to our community. Safety information and condo alerts will also be shared. You will receive information from our Our website has the following major pages and information. management company, our board of directors and information about all Welcome social activities. Our newsletter is published once a month. It contains useful information, news and activities happening in our community. A Our welcome or home page for the website. notification will be emailed to you as soon as it is ready. If you miss the Important current information. notification, you can always find the newsletter on the website. Slide show of various activities. We try our best to strike a balance between getting information to you Groups without over-crowding your email box. Current activities, social groups and contact information. If you are not receiving the emails from the Villas, please contact the Newsletter communications chairperson. In the past, people have contacted us only to find out that they inadvertently unsubscribed from the Villas mailing list A link to our current newsletter plus links to previous editions. by clicking on the "unsubscribe" link at the bottom of any of the emails sent Calendar previously. As a security feature, our email program will not allow us to re- A dynamic calendar listing all clubhouse activities and subscribe you to the list. If you are not on the list, contact the reservations (condo related and private.) communications chairperson and ask for a link to be sent to you which will Lists enable you to re-subscribe. If you are Access to resident directories (alphabetical and photo.) experiencing this or any other issues, Library book list & bunco participant lists. please contact the communications chairperson. Condo Info Committees and Rosters with contact information. Board of Directors meeting schedules. Villas documents, forms and applications, including Rules and Regulations. Maintenance Online Villas Maintenance Request Form. This link is monitored 24/7/365. Page 6 The Villas At Apple Creek www.ACVillas.com Page 7

Clubhouse Use and Reservations

The Association takes pride in presenting our residents with a beautiful The Official Villas Calendar can be viewed at our website under Clubhouse where you can relax and enjoy your neighbors, friends and “Calendar”. guests. When using the Clubhouse, residents must accompany their guests at all times. After you move into your new home, you will be provided with All condo events and private reservations for the Clubhouse are listed the combination code for access. This code will change periodically, and on the Official Calendar. you will be notified of the change. The Clubhouse has a main area where most of our large gatherings are held. To reserve your "private party" dates, you must contact Pfefferle's We also have a small meeting room, library and workout room. The office (920-560-5035). Clubhouse WiFi passcode is WeLoveCondo$. A “Clubhouse Reservation Form” (along with $75 rental fee and a Our library is filled with books donated by our residents, and the books are deposit of $175) is required. The form is conveniently located on the cataloged by author. Our workout room is open at all times and has website under “Condo Info”. Go to www.ACVillas.com to download treadmills, stationary bike, elliptical, weights and a weight machine. the form. If necessary, Pfefferle Management can mail you a form. You are also welcome to reserve and enjoy the Clubhouse for your private To reserve "condo related events" in the Clubhouse, please contact parties for a minimal fee. Rules and regulations pertaining to the Clubhouse Gary Krueger 731-2728 or [email protected]. and its reservations must be followed. After making your reservation, the date and hours will be posted on the calendar at www.ACVillas.com. This is the official calendar for Clubhouse activities. The "Clubhouse Reservation Form" can be obtained from Pfefferle Management, or the form may be downloaded from our website. Page 8 The Villas At Apple Creek www.ACVillas.com Page 9

Other Other

Exterior Modification Procedures Refuse and Recycling Pickup Please remember that if you are doing any type of exterior modification to Place containers out after 5:00PM Tuesday your condo (this includes windows), you MUST secure approval before evenings as pick-up is VERY early ANY work can begin. Wednesday morning. Your exterior improvement application must be SUBMITTED and Refuse - Every Wednesday APPROVED before you begin your project. We cannot approve any Recycling - Every other Wednesday application submitted without adequate information. Please return your containers to your You must complete the information on the "Exterior Improvement garage before 5:00PM Wednesday. Application" (found on the website or from Pfefferle) and submit this with plans, drawings and/or literature to Pfefferle Management.

Lock Box Information Laundry Drain Traps Only the four-plex condo buildings have a lock box Laundry floor drains don't typically receive any water through normal use located on the street side of each building. The box so the traps need to be "watered" occasionally to work properly. This will is about eye level and is black with a red reflector prevent sewer gases and sewer flies from getting into your home. If you across the front. This is used by emergency smell a sweet stinky odor or have tiny flies in your home, it's probably due personnel to gain access to your unit in case of an to the drain trap not having enough water to seal properly. You can avoid emergency. If you have changed your locks, you this problem by keeping the drain traps filled with water by simply pouring will need to contact the Fire Department located at two cups of water into the drain every couple of weeks. You can reduce this 4930 Lightning Drive (832-5810) and arrange for a time to have them meet maintenance to about twice a year if you use RV antifreeze (available at at your home to make changes inside the box. This includes replacing the hardware stores for about $2-$4/gallon) instead of plain water. old key with your new key, or in the case of an electronic coded lock (like the Clubhouse), your access code, so the emergency crews can access your home. Please do not delay...this could be a life saver! Smoke Alarms Contractor Information Don't forget to check the batteries in your smoke Information on contractors and other services that have recommendations alarms. Also, remember that the smoke alarms are from our residents can be found in the library of the Clubhouse. The "Apple usually only good for 10 years. After that time, you Creek Contractors" file is there for you to gather or share information about will need to replace them. An article on smoke contractors that you have used and recommend and also lists contractors alarm replacement can be found on the "Condo that are not recommended. It's a handy little file. Info" link of our website. Page 10 The Villas At Apple Creek www.ACVillas.com Page 11

Other Vacation Preparations

Rules and Regulations that every condo is in adherence to these rules. The inspections also We have a document of Rules and enable the board to insure that all Regulations that govern how we property of the the association is operate. You should have received well maintained. a copy when you purchased your Preparation before Vacation and Travel condominium. Our website also has If you plan to be away for more than two weeks, there are several important a copy of the R&R that you can things you should do to protect your property. access and print if needed. We do expect that all residents of the Villas abide by the R&R. It is best that you Here are a few things to consider if you plan to leave your condo for refer to these so you are in extended periods of time: compliance. The majority of these refer to the exterior of your home. 1. Turn off your main water supply or have someone check your home We have a committee that conducts every week or two.** unannounced inspections to insure 2. Turn down your water heater for safety and to save money. 3. Unplug all electronics. Committees Social Opportunities 4. Put at least one light on a timer. Welcoming Committee Happy Hour & Dinners Out 5. Have your mail forwarded or held at the post office. Have your Social Committee Women's Group newspaper stopped. Pool Crew Men's Club 6. Adjust your thermostat. 7. Seal open boxes of food and dried goods. Clubhouse Rental Check Crew Book Club 8. Leave emergency contact information with a neighbor. Library Bunco Night 9. It is also a good idea to have a neighbor, friend or relative check your Rules Conformance Committee Men's Golf condo weekly to prevent water or other disasters from occurring. Ponds & Fountain Timers Crew Women's Golf Clubhouse Inventory and Game Day Purchase **Please note that the Association’s insurance policy excludes water Sheepshead damage that has resulted from continuous or repeated seepage, discharge Project Managers Slow Roll Bike Group or leakage of water if the discharge has occurred over a period of 14 days Communications, Newsletter, or more. Detailed information and chairpeople are listed Website and Directories on the website and in our newsletters. Page 12 The Villas At Apple Creek www.ACVillas.com Page 13

Moving Site Map

Considering Moving? Please read this information to make sure that you cover all the bases in order to make the move as smooth as possible for you, Pfefferle, and the condo association.

Please inform Pfefferle: 1. Where you are closing and your closing date. 2. Your forwarding address! 3. If you are on Autopay, you must STOP Autopay!

Without this information, your move leaves people in confusion. Pfefferle has been experiencing units closing and they have no information that the owners did close or are closing. If the ACH (Automated Clearing House) payment fees have not been stopped you will continue to pay condo fees. If Pfefferle does not get a forwarding address, it makes if very difficult to refund your money!