Starship Freight Is the Latest Module in the Shipping Family of Products Created for Sage Software by V-Technologies

Sage StarShip Freight Frequently Asked Questions

1. What is Sage StarShip Freight? StarShip Freight is the latest module in the shipping family of products created for Sage Software by V-Technologies. With StarShip Freight, customers will have the ability to process freight shipments. Freight refers to shipments that are too large for small parcel carriers such as UPS and FedEx. These shipments are typically on pallets and handled by carriers such as Roadway or Yellow Freight. Shipments will either fill an entire truck (TL or TruckLoad) or will partially fill a truck (LTL or Less-Than-Truckload). The initial release of StarShip Freight is version 10.

2. What is the difference between StarShip Freight and previous versions of StarShip? In addition to supporting freight carriers, StarShip Freight also includes: New user interface for Sage MAS 90 and 200 freight shipments o Takes advantage of the Sage MAS 90 business object interface o Shipment is initiated from StarShip o Ship multiple orders in single shipment o StarShip retrieves item-level information from Sage MAS 90 and 200 o Pick/Pack functionality o Creates Invoice(s) MS SQL 2005 database Seat licensing (eliminates per site license) Prints package and pallet labels Generates the Bill of Lading (BOL) Rate shops freight carriers (powered by www.freightquote.com ) Sever/seat licensing

3. What Sage MAS products will integrate with StarShip Freight? Initially StarShip will be available for Sage MAS 90 and 200. Sage MAS 500 will be available for use by Sage MAS 500 controlled release sites in fall of 2007, with first product shipments planned for early 2008.

4. When will StarShip Freight be available to ship? When can I place an order? StarShip Freight for Sage MAS 90 and 200 will begin shipping sometime in the fall of 2007. Sage is now accepting pre-sale orders.

5. What version of Sage MAS 90 or 200 does StarShip Freight support? Because StarShip Freight uses the business object interface, there will be a requirement to be running version 4.1 service pack 1 and service update 13 or higher.

6. How are current StarShip customers impacted? StarShip 9.9.x will continue to support small parcel shipments, so there is no impact on current customers. StarShip Freight will run in parallel with StarShip 9.9.x, so customers who want to add StarShip Freight capabilities can purchase the new module to supplement their current small package shipping solution. To distinguish the current parcel solution from the new freight module, the current solution will be renamed to StarShip Parcel, and the new module is StarShip Freight.

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7. In the future, will one solution support both freight and parcel? StarShip Parcel and StarShip Freight will be ultimately delivered using the same new user interface, but will still be priced separately in order to provide customers the ability to purchase the shipping solution that is right for their business. The new combined user interface is currently planned to be released in 2008 to support the current list of carriers.

8. Do I need to own StarShip Parcel in order to purchase StarShip Freight? No. StarShip Freight is independent of StarShip Parcel. Each module can be purchased separately or together, depending on the shipping needs of each company.

9. Who is Freightquote.com? Freightquote.com is a leading provider of web-based freight transportation management services. Freightquote.com leverages combined customer volume with carrier relationships and freight expertise to provide cost effective transportation options.

10. Why use Freightquote.com? Freightquote.com is an established and growing company servicing thousands of customers, many of whom are using StarShip Parcel. Freightquote.com also offers: Cost savings by means of carriers with whom they have established relationships and negotiated rates Ability to load contracts negotiated between your company and carrier (some fees may apply) Rate shopping between freightquote.com carriers and negotiated contracts No per transaction fees No setup fees Electronic tendering (confirmation to carrier) Status visibility for freightquote.com services

11. How does StarShip Freight work? StarShip Freight reads the MAS database and allows you to query which sales orders need to be filled and shipped. Once an order is selected, the system also finds similar sales orders that can be shipped at the same time to provide efficiencies and save freight costs. Line item information is retrieved from MAS, and you simply drag-and-drop to put the line items in packages. Once all of the packages are created, you drag-and-drop the packages onto pallets to form the next level of packaging. Along the way, the system remembers packing cartons and quantities per carton for the same item in previous shipments, and suggests them to you to speed data entry and eliminate errors. StarShip Freight also maintains a freight class table, so each item can be classified correctly. Total freight can be entered manually or automatically calculated by adding line item weights from Sage MAS 90 or 200 to the stored weight of packing materials. When all pallets have been created, a simple click goes to freightquote.com to shop for the best carrier rates. Another click and the Bill Of Lading prints complete with all carrier, shipment, freight class and other information required to send the goods on their way.

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12. I use Shipping Data Entry to create my packages — how does my workflow change? Instead of using Sage MAS 90 and 200’s Shipping Data Entry, you’ll assign your packages and enter shipment data directly into StarShip Freight. Just like Shipping Data Entry, StarShip Freight creates invoice records for the selected sales orders, making invoicing is quick and easy.

13. What is a Bill Of Lading (BOL)? The Bill of Lading (BOL) is a legal document required by freight carrying companies (carriers) to accompany goods in transit. The BOL has basic header information such as ship-from and to, bill-to, carrier and commodity (item) information such as weight and class.

14. What if I only need to print a BOL and don’t want to perform detail level packing? You can use StarShip Freight to assist with retrieving item-level information for automated BOL generation and printing package and pallet labels.

15. What is the difference between the VICS and Straight BOL formats? VICS means Voluntary Inter-industry Commerce Standards. The VICS Bill of Lading is principally intended to establish a uniform format and to facilitate EDI transmittal of the BOL data. Many companies, particularly in the retail industry, require the VICS BOL.

The Straight BOL is a simplified, non-standardized form. Many shippers have adopted their own formats.

16. Do I have an option to print more than one BOL format from StarShip Freight? StarShip prints both the Straight BOL and the VICS BOL, the two most commonly used Bills of Lading.

17. What if I am using a third party logistics company (3PL)? StarShip provides a place for 3PL setup and will automatically print the associated information on the BOL (for billing purposes). Rating will need to be done outside of StarShip.

18. Will StarShip Freight support any freight carrier? This answer varies depending on the functionality you plan to use… BOL printing – yes Electronic rating and tendering – refer to StarShip Carrier List.xls for list of supported carriers Status tracking – refer to freightquote.com worksheet in StarShip Carrier List.xls for list of supported carriers

19. How is StarShip Freight licensed? StarShip Freight is licensed per server installation and seats.

20. What is the SLP of the StarShip Server module and seats? The Suggested List Price for the Sage MAS 90 and 200 StarShip Freight software, which includes 1 user seat, is $3500. Additional concurrent user seats can be purchased for a price of $700 per seat or 5 seats for $2500.

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21. Does StarShip Freight require the use of a Sage MAS 90 or 200 user seat? Yes, the StarShip server uses the Sage MAS 90 or 200 Business Object Interface so one Sage MAS 90 or 200 user license is required while in use.

22. Is there an introductory promotional price? Yes, promotional pricing is available for orders placed before September 28, 2007. The StarShip server component will be available for $2800, a $700 savings! These presale orders will ship as soon as the product is available, sometime in the fall of 2007.

23. Where do I go for support? For initial installation and activation of the Sage MAS 90 and 200 Business Object Interface (a technology component required to enable integration with StarShip Freight) Business Partners and customers should contact Sage Customer Support. For any additional product issues including installation and setup of StarShip Freight, support is provided by V-Technologies who can be contacted at 800.462.4016 or [email protected].

24. Can I ship from anywhere? StarShip Freight is available for shipments originating from any of the 48 contiguous states. It is not currently available for shipments originating from Alaska, Hawaii, or from outside the USA.

25. Where do I go to see a demo? You can view a StarShip Freight demo on the following URL: http://www.vtechnologies.com/tours/ss/MAS/SS10_MAS90_Overview.htm

26. What carriers can I use through StarShip Freight? The carrier list shown below displays the StarShip Freight carriers as of July 2007. Please contact V-Technologies for the most recent list.

27. What is the StarShip Freight maintenance price? The initial StarShip Freight purchase includes 3 technical support incidents and 30 days of software updates. Additional subscription and support are strongly recommended and available directly from V-Technologies. o Subscription is 17% of SLP and includes 12 months of software updates and enhancements o Technical Support is offered for: • $50.00 per incident • $195.00 for a 5 incident bundle • $500.00 for annual unlimited incidents (12 months)

StarShip Freight Carriers Carrier Name SCAC A Duie Pyle PYLE AAA Cooper AACT Averitt Express AVRT Benton Express BTNB Bullet Freight Systems ERDF

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Bullocks Express BEXT Central Freightlines CENF Central Transport CENT Daylight Express DYLS Dayton Freightlines DAFG Fedex Freight West FFFF Fedex Freight East GGGG Fedex National Canada Express WCDA Fedex National Guaranteed Quality Service WWAG Fedex National LTL WWAT Jevic Transportation JEVC Lakeville Express LAKE Midstates Express MSXN New England Motor Freight NEMF New Penn-PM Definite Guaranteed NPEG New Penn Motor Express NPEG Oak Harbor Freightlines OAKH Old Dominion Freightlines ODFL Pitt Ohio Express PITD Pitt Ohio Express (Friday only) PITO Reimer Express RMRX Roadway Express RDWY Roadway Express (Guaranteed AM) RWDG Roadway Express (Guaranteed PM) RDWP Roadway Time Advantage PM RTAP Saia Motorfreight SAIA Southeastern Freight Excelerated Guaranteed Service SEFG Southeastern Freight SEFL Southwestern Motor Transport SMTL Standard Forwarding STFW UPS Freight OVNT UPS-SCS AM Not Guaranteed EMR4 UPS-SCS 2nd Day Not Guaranteed EMR5 UPS-SCS Next Day Guaranteed EMR1 UPS-Supply Chain Solutions Deferred Service EMR3 USF Holland HMES USF Reddaway RETL Vitran Express VTRN

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