Public Engagement on Olympic Route Network – Traffic Order Group 8 and 10B

Public Engagement on Olympic Route Network – Traffic Order Group 8 and 10b

Engagement Report

October 2011

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Contents

Section Page 1 Executive summary 3 2 Introduction 3 3 Stakeholder engagement 5 4 Responses from members of the public 8 5 Responses from statutory bodies and other stakeholders 15 6 Conclusion and actions from engagement 26

7 Appendices A – Engagement Materials B – Distribution Area C – Stakeholder List

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1 Executive summary

A five week engagement exercise for sections of the Olympic and Paralympic Route Network (ORN and PRN) known as Traffic Order Groups (TOG) 8 and 10b in the City of Westminster and City of London was held between 10 August and 14 September 2011. Engagement on section 10a was carried out in November 2010 when LOCOG carried out a consultation in advance of a planning application for the Media Transport Hub.

• 218 letters were sent to key stakeholders and approx 16,155 local residents and businesses within c. 400m radius of the Olympic Route Network and Paralympic Route Network (ORN and PRN). 963 letters were also sent to key Londonwide and Central London Zone stakeholders • The City of London used their own mailing list to invite Members and key stakeholder to the business briefings • 78 people attended the two drop-in sessions and 462 businesses attended briefings of invited businesses hosted by City of London • 18 responses were received via email, website, telephone and drop-in session feedback forms

The main area of concern was the impact of restricted turns on access to premises and the length of time these would be in place. For TOG V10b concerns were that the proposals would restrict access to commercial properties. For TOG 8, the residents in High Timber Street EC4 were concerned about gaining access to their residential properties and the likely diversion routes they would have to take as a result of the proposed banned turns. The banned turn at Puddle Dock was considered as a particular inconvenience. Pedestrian safety was also a concern for the City of London, TOG 8, and also finding a resolution to the proposed relocation of commuter coach stops.

Transport for London (TfL) will consider all feedback received during the engagement process when developing the detailed designs. In particular, TfL has reviewed the Puddle Dock turning restriction. Originally this was to be part of both the ORN and PRN measures. However, the restriction will now only be in place where the ORN is in operation and not whilst the PRN is operational.

2 Introduction

2.1 Purpose

Transport for London (TfL), acting as the delivery partner for the ORN and PRN for the Olympic Delivery Authority (ODA), has been talking to local residents and stakeholders on the temporary changes to the way the roads can be used in their local area during the London 2012 Games.

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This engagement aims to identify concerns and emerging issues and consider potential solutions to these when finalising the designs. It is carried out in advance of a formal statutory consultation that will take place as part of the Traffic Regulation Order (TRO) process which is required to introduce many of the changes. TfL is engaging on TROs in phases to make it easier for the public to make sense of the detailed information. There are four phases in total and this process has to be completed by November 2011 to ensure that the ORN/PRN can be constructed before the Games.

This report covers the section of the ORN known as TOG 8 and the remaining length of 10b, which fall into phase four of the ORN and PRN engagement.

They cover roads within the City of London, the City of Westminster and the London Borough of Lambeth – specifically from Kingsway Tunnel to Temple Place, and Victoria Embankment from Lambeth Palace Road to Tower Hill.

2.2 Background

The Olympic Route Network/Paralympic Route Network is a network of roads linking all the competition and key non-competition venues for the Olympic Games and Paralympic Games. The roads that will be used for the ORN and PRN were formally designated by the Secretary of State for Transport in summer 2009 with some minor changes made by the Designation Amendment Order in 2011.

The ORN and PRN will enable athletes, officials, media and others working at the Games (the Games Family) to reach their venues and accommodation on time, while also keeping London and the rest of the UK moving.

This section of the ORN and PRN is a key part of the route providing a link from Heathrow airport to the Olympic Park and also for travel between the Embankment and Euston Road via the media hub in Russell Square. TOG 8 from Lambeth Palace Road to Tower Hill will be used as both ORN and PRN but the TOG 10b from Kingsway Tunnel to Temple Place is needed for the Olympic Games Only.

The temporary changes that will be needed to operate the ORN and PRN have been developed in discussion with the local authorities involved.

The proposed measures consulted on are: • A series of Games Lanes, operating variously from 6am – midnight and for 24 hours in some sections • Banned turns, lane/road closures and reversal of traffic direction. • Suspension of bus stops and bus lanes • Temple Place east of Surrey Place will be open to Games vehicles and local access only.

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• Closure of Westminster Bridge westbound to general traffic. Buses and cycles will still be able to access the Bridge in both directions

Further details of the proposed measures are included in Appendix A.

3 Stakeholder engagement

The engagement exercise has been designed to enable TfL to share the details of the proposed changes so people on or near the routes could find out how they might be affected. This has allowed TfL to gauge local opinion about the measures and gather feedback that may be used to inform local modifications.

3.1 Engagement objectives

The objectives of the consultation were: • To tell stakeholders and the public about the proposals and allow them to respond • To understand any issues that might affect the proposal of which we were not previously aware • To understand concerns and objections • To allow respondents to make suggestions

3.2 Who we engaged with

The engagement exercise sought the views of targeted stakeholders and people who live/work/run businesses near to the ORN and PRN in this TOG area including:

• Elected politicians – TfL informed councillors in relevant Wards, Members of Parliament, and Assembly Members to ensure they were aware of the engagement • Local stakeholders – TfL engaged with local traffic police, London Travel Watch and a range of local stakeholder groups, such as residents groups, business groups and organisations in the local area • Residents and businesses • Emergency Services

A complete list of the stakeholders is provided in Appendix C.

3.3 Engagement methodology

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A public engagement plan was developed in discussion with council officers and discussions took place to discuss and agree an appropriate approach. This was also supported with email and telephone correspondence on a regular basis.

The following methods have been used to inform local residents and businesses about the engagement and to encourage them to take part.

3.3.1 Meetings with key stakeholders

The ODA and TfL have engaged with relevant council officers about the design of the ORN and PRN measures since the designation of the network in 2006. This includes regular technical meetings, conferences and the borough transport forum.

The ODA gave briefings to political and key stakeholders, followed by a consultation on the re-designated route and Penalty Charge Notification levels in summer 2009. They announced the location of the temporary Games Lanes across London and the rest of the UK in July 2010.

Regular engagement has taken place with the emergency services, in particular with the Metropolitan Police, during the design process and comments have been incorporated into latest designs.

TfL met with the City of London officers in the lead up to the engagement exercise. This included regular meetings to discuss the format of the business briefings and drop in sessions. The City used their existing channels to conduct Member/Aldermen engagement about the ORN proposals.

In August 2011 and prior to any public activity, written correspondence was sent to local politicians and key stakeholders informing them of the temporary changes and the public drop-in sessions in the local area.

3.3.2 Letter

A letter and map detailing the key changes was delivered by a mail delivery agency to 22,000 properties along the route and by post and email to targeted stakeholders listed in Appendix C.

The materials: • Provided an overview of the main temporary changes • Told people about the website which contains detailed maps • Encouraged people to attend drop-in sessions where they would be able to ask questions and/or find out additional information

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• Asked for comments about the proposed temporary changes via TfL’s online consultation tool, email, in writing or by telephone

A copy of this letter is shown in Appendix A and a map of the distribution area can be found in Appendix B.

3.3.3 Website

The website included a map showing the extent of the route, and detailed maps of the proposed changes. An online consultation tool allowed users to give their feedback.

3.3.4 Public drop-in sessions

Three drop-in sessions were held:

Great Hall Foyer, King’s College, Strand campus, Strand, London WC2R 2LS • Wednesday 31 August 2011 from 11:30am – 2:30 Northumberland House, 8 Northumberland Avenue, London WC2N 5BY

• Wednesday, 7 September 2011 from 16:30 – 19:30

City Marketing Suite, Guildhall, London EC2V 7HH • Thursday, 8 September 2011 from 09:30 – 16:00

Over 400 businesses attended briefing sessions held by the City of London Corporation on the 5 and 6 September 2011. The days were split into four separate sessions and included presentations on the ORN, Games time road freight and travel advice to business. The audience had a chance to ask the panel of speakers’ questions and fully staffed exhibitions gave people a chance to comment and view the material. The audience included key “Square Mile” businesses, City Alderman and other key stakeholders including the City Police.

Seventy eight people attended the drop in sessions, including: Deputy Robin Sherlock, Mrs Sylvia Moys, Alderman Alison Gowman, City of London Police and other key stakeholders from the coach industry and the Ambulance Service.

Each drop in session comprised: • A display stand explaining the purpose of and background to the ORN/PRN • Large overview maps showing the sections of road involved • Large scale maps showing the proposed measures in detail (reproduced on the website)

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Drop-in session attendees were able to speak to the project team to gain a better understanding of the proposals and the Games in general. They were encouraged to fill out feedback forms and notes were taken of the issues raised. Analysis of these is contained within section four of this report.

3.3.5 Telephone queries

Callers were able to make an enquiry or comment on the plans through TfL’s customer services lines; the number was listed on letters, emails and the website.

3.3.6 Other publicity

The City of London used their existing channels to promote the events in the Square Mile which included an invitation to businesses and publicity on their website.

National media coverage of the ORN/PRN and Central London Zone increased during August. The Daily Mail, Independent, Mail on Sunday and Sun published articles highlighting the Games Lanes as “VIP lanes” over the weekend of 27-29 August. In a similar vein, an article in the London Standard on 19 August highlighted taxi drivers’ concerns about the Central London Zone.

The Together For Transport campaign to protect pubic transport published details of the engagement, with links to TfL’s website, on its website: http://togetherfortransport.org

4 Responses from members of the public

4.1 Public consultation results

Reply method Number Feedback Form 2 Email 10 Letter 3 On-Line Tool 3 Total 18

This total includes stakeholder responses which are analysed in section five. Respondents were invited to provide their name, address, telephone number, and email address and to identify whether they were a resident, councillor, organisation representative or other.

For both TOGs, of those who identified themselves, there were: • One residents’ organisation representative - 8 -

• One resident • Four businesses • A response from the City of London corporation was also received • City Aldermen were present at the business briefings and drop in sessions and gave verbal feedback, which has been incorporated into this report

4.2 Common themes arising from the consultation

Issue Total

Concerns about the proposals restricting access, e.g. 10 banned turns

Concerns about the duration of the restrictions 5

Request for exemptions on the network 3

Concerns about the closure of pedestrian crossings 4

Concerns about increased congestion 5

Concerns about the impact on commuter coaches 2

The impact of the Games on public transport and other 3 related issues

Several respondents commented on more than one issue within their response.

4.2.1 Concerns about the restricted access, e.g. the restricted turning movements

In total, ten respondents raised concerns about the proposals restricting access into their properties. The majority of respondents, six, referred directly to TOG 10b and three referred to TOG 8. One respondent made reference to both. This was also a common issue raised at drop-in sessions.

Road freight activity is high along both sections of the network and respondents felt particularly concerned about prohibited restrictions affecting access into their property. Example issues for TOG 10b include: • Couriers being able to access Arundel Street and Temple Place; • Will these restrictions apply to servicing vehicles? Example issues for TOG 8 include: • Bigger lorries/ vans would struggle to use Savoy Street/Savoy Hill as access; • Request that some banned turns are opened for ‘local access’ - 9 -

• Puddle Dock junction is key for servicing the Square Mile • Measures will result in there being fewer ways for vehicles to reach premises on the riverside, e.g. High Timber Street and Queenhithe

Addressing the issues raised As part of its Host City contract, London 2012 is required to provide secure and reliable transport services to members of the Games Family. This is to ensure the people who ‘make the Games happen’ can reach their venues within the journey times specified in the Contract, and in time for their events. Both TOG 8 and 10b are considered as a core route which will be heavily used by Games Family and for safety reasons and to keep traffic flowing, some turning movements have been restricted. After discussion with key stakeholders, TfL has planned, as far as possible, restrictions seen as the best possible solution for each area.

Allowing exemptions to banned turns would jeopardise the journey time commitments London made as Host City by causing delays to the Games vehicles using this critical route. However, there are a number of movements general traffic will still be able to make to access and exit their properties. This may be through following a diversion route and, as a consequence of the movement restrictions, everyday journeys will take longer. It is important that businesses begin to think about how they might need to plan their activities differently for example changing deliveries/servicing times or stockpiling non perishable goods to reduce the overall need for deliveries for the few weeks of the Games.

For the restricted turns in TOG 10b local access will be permitted. For instance, local access in to Temple Place and Arundel Street will be maintained by turning left from Victoria Embankment, or to turn left from The Strand.

TfL has further reviewed the Puddle Dock junction in the light of feedback received. It had already proposed reopening the junction after the Olympic Games and throughout the Paralympic Games. However, it is not possible to maintain a right turn facility during the Olympic Games and provide a resilient service for the Games Family. The potential delay would be significant and would create a significant operational risk for all competition venues.

The alternatives, for Puddle Dock (including access to High Timber Street and Queenhithe), would be:

• From the Tower Hill gyratory vehicles can access the city via the A1211 Dukes Wall, London Wall and A1 Aldersgate Street; • By using the south side of the River via Southwark Bridge and heading north to the City via London Bridge or Blackfriars Bridge;

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• If vehicles continue on the A3211 Victoria Embankment, they would need to continue to Bridge Street and either use Westminster Bridge and return to the north side of the River via Waterloo Bridge, Blackfriars Bridge or London Bridge or use Parliament Square to return to Puddle Dock.

Many businesses across Westminster and the City are already working with London 2012 and TfL to ensure that their business can continue to operate throughout this period. This workstream is known as Travel Advice to Business and includes detailed information about the impacts on freight movement and help for businesses to plan their business continuity through the Games and further information including a self help tool kit is available at: www.tfl.gov.uk/2012 .

4.2.2 Duration of the network

In total, five respondents raised concerns about the duration that the Olympic and Paralympic Route Network would be in operation for. The majority of respondents, four, referred to TOG 10b, and one made reference to TOG 8.

Example issues for TOG 10b include: • Clarification whether the restrictions will be in place during the Paralympics; • How will the timescales be communicated; • When will the highways works begin

For TOG 8, the respondent wanted confirmation as to the duration of the measures.

Addressing the issues raised

For TOG 10b, the ORN will not begin to operate until a couple of days before the Olympic Games. TfL will begin to decommission the route as quickly as possible after the Olympic Games. It is not needed during the Paralympics.

For TOG 8, the ORN will not begin to operate until a couple of days before the Olympic Games; it will also be stood down during the transition period and resume again a couple of days before the Paralympics. The restricted turn into Puddle Dock will be reopen after the Olympics and will remain open throughout the Paralympic Games.

Implementation of the network will largely take place in the two weeks leading up to the Games but will not come into operation until a couple of days before the Olympic Games. The full details of timings will be confirmed nearer the time.

4.2.3 Exemptions on the network

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In total, three respondents commented that other general traffic vehicles should be granted an exemption on the network. One comment was made in reference to TOG 8 and two comments were applicable to both.

• For TOG 8, a High Timber Street resident expressed that residential exemptions should be made at the Puddle Dock junction • Cyclists and taxis made comments about exemptions to meet their requirement needs.

Addressing the issues raised As part of its Host City Contract, London 2012 is required to provide secure and reliable transport services to members of the Games Family. The timings of each section of the ORN will be tightly controlled to reflect the predicted use and need for the Games Family. The measures will come into operation as late as possible and be removed as quickly as possible once they are no longer required. If exemptions were made across the network, it would be impossible to guarantee journey time commitments for the Games Family.

Transport for London is talking with the taxi industry to work out possible solutions regarding specific locations of the network.

4.2.4 Pedestrian crossings

Four respondents commented about pedestrian crossings in TOG 8. Issues included information about the locations of the remaining open crossings and the safety of pedestrians crossing the road. One landlord raised the issue that the closure of a particular crossing could have an impact on his tenants’ fire evacuation procedure (which has been addressed in section 5.6 of this report). This was also a common theme raised at drop-in sessions.

Addressing the issues raised The suspensions of the crossings contribute to the journey time reliability for the Games Family.

Pedestrian safety is paramount at all times and in all instances, road safety audits were carried out on all the crossings proposed to be temporarily suspended during Games time. In choosing which crossing to retain, pedestrian usage, public transport connections, associated facilities and land use were taken into consideration. Where a pedestrian crossing is suspended, the policy is to ensure that there is a functional crossing nearby and signs will direct people to an alternative crossing point, including information about how far away it is. The longest walk from a suspended crossing to a working one is approximately three minutes.

For this section of the network, the following crossings are to remain open:

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• Upper Thames Street (Southwark Bridge, East of Junction)

• Upper Thames Street (Suffolk Lane)

• Great Tower Street (Byward Street)

• Victoria Embankment (Bridge Street)

• Victoria Embankment (Horse Guards Avenue)

• Victoria Embankment (Embankment Station & Pier)

• Victoria Embankment (Savoy Street / Savoy Place)

• Victoria Embankment (Temple Station)

4.2.5 Congestion and Games Lanes

In total, five respondents made comments that section TOG 8 would increase local congestion due to the introduction of the Games Lanes. One respondent was keen to understand how TfL made assumptions about the impact to general traffic, others were concerns about the increase in traffic levels due to one lane being restricted.

Addressing the issues raised The ORN and PRN are being designed to minimise disruption to general road users while meeting the journey times specified in the Host City Contract, but inevitably they may cause some inconvenience and disruption to traffic in some areas at times.

The measures to improve traffic flow will be proportionate, temporary and will only operate when and where they are needed. Road space for general traffic will be maximised wherever possible. Extensive traffic modelling of the network is being refined and this takes into account existing local pressures such as at Parliament Square.

In addition, a Travel Demand Management (TDM) programme has been designed to optimise the use of the transport network during the Games, focusing on the short term travel behaviour of both individuals and businesses. TDM started at the end of last year and will continue through to Games time. A reduction in background demand should help to reduce the impact of the extra Games vehicles on the road network.

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We are confident we will meet the transport challenge posed by the Games, but not complacent. People will need to change the way they travel, when they travel, or work in different ways during the Games. London is used to hosting successful major events. All partners are fully focused on delivering a fantastic London 2012 Games and legacy for the Capital and UK.

4.2.6 Commuter coaches

For TOG 8, two respondents raised concerns about the proposals impacting commuter coaches within the City. Example issues include: • Concerns about the proposals to relocate the stops to Queen Victoria Street; • Further communication to the coach industry about the changes affecting their services

Addressing the issues raised TfL is committed to continuing the dialogue with the City of London in regards to the design of the network, including the proposals for commuter coaches. Once proposals have been agreed with the City, key representatives from the coach industry will be engaged with appropriately.

4.2.7 Other themes A number of other themes arose from this engagement, related to transport during the Games. These themes are listed in the table below:

Issue TOG Response My neighbours and I 8 Westminster Bridge is open to all traffic would like to be informed eastbound, heading westbound Games vehicles, about Westminster Bridge cyclists, and local buses can use it. To make closure – will we receive these changes for Games time the proposals are information by post in the subject to the formal Traffic Order process – future? there will be adverts in the paper and you will be able to view the plans at a designated location. Is positioning of a cycle 8 All designs have been independently audited for lane in the middle of the road safety. In this particular instance, use by road on Southwark Bridge cyclists of the offside lane has not been identified Road be dangerous? as an issue. Retaining its use for cyclists is considered to be beneficial as there is a high volume of pedal cycle flow generated from the Cycle Superhighway. As the right turn for general traffic is being suspend at this point, there will be no traffic on the outside of cyclists.

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What diversion options will 8 TfL encourages a reduction in general traffic be available for traffic from through asking the question about whether the south of the river who are journey is necessary, whether it can be retimed, not allowed to cross the rerouted or changed to a different type of Westminster Bridge from transport, for example from your car to on foot. Addington Street and However, if it is essential to drive, traffic will be Lambeth Palace Road? signed to cross the river via Waterloo Bridge and Vauxhall Bridge.

What is the impact of the Both London 2012 is aiming for 100 per cent of Games on London spectators to get to the Games by public Underground services? transport, or by walking or cycling. This means that there will be a number of very busy areas, junctions and route across London known as ‘travel hotspots’. Detailed information is being developed to enable passengers to find out about the predicted impact on services. The affects of the Games on transport will potentially be felt across a much wider area than directly around the venues themselves. If staff need to change Both There is no provision in law for paying additional journey options they will charges that are incurred, although most potentially incur greater journeys should be completed within similar charges. How will this be zones. This is in line with standard practice for a addressed? traffic authority such as TfL and local authorities.

5. Responses from statutory bodies and other stakeholders

5.1 The City of London The City of London is a key statutory stakeholder and worked closely with TfL during design of the ORN/PRN proposals and throughout the engagement period. They responded directly about TOG 8 and in summary, this included comment about:

• The impact of the Games Lanes on Upper and Lower Thames Street: requesting further discussions with TfL about the likely local traffic effects on the City; • A comprehensive calendar of events associated with other traffic and transport impacts in the area, e.g. London 2012 cultural/ hospitality events; • Concerns about restricted vehicular access, in particular, about the proposal to locate the French National House at Old Billingsgate, which will have no vehicular access;

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• Further engagement about signage about pedestrian crossing closures and relocated coach stops; Addressing the issues raised TfL thanks the City for their collaborative efforts and is committed to continuing the ongoing discussions with relevant officers about the detailed design of the ORN. In particular, an early meeting to discuss the relocated commuter coach stops is welcome. The City raised a number of other ‘Games time transport’ related issues, such as the volume of spectators at key underground stations and other ‘Games related events’ having an impact on local traffic. TfL has passed these comments onto subsequent London 2012 teams and delivery partners. This engagement exercise demonstrated how businesses can think about their travel arrangements during the Games and lessen the pressure on the transport network, including local roads. Reducing background demand means managing those essential and non essential journeys including rescheduling trips to avoid busy periods, re-routing trips to avoid busy locations, promoting annual leave, working from home, rescheduling meetings. TfL has since launched a new web portal which informs and assists businesses during the Games: http://www.tfl.gov.uk/2012 . In early September, TfL road freight met with Old Billingsgate located on Upper Thames Street to discuss operations during the Games and access to their premises for collections and deliveries. Discussions are continuing about ensuring adequate access is maintained and that suppliers are aware of any restrictions that are in place.

5.2 London Ambulance Service

TOG 8 - LAS are concerned about the restrictions to general traffic westbound given the proximity to St Thomas Hospital site and the impact this may have to non-emergency LAS trips to/from the site and have requested non-emergency LAS vehicle access across Westminster Bridge. They also noted concerns about the kerb build outs on the west side of the bridge combined with the banned turn into Victoria Embankment and the possibility that this could cause delays to eastbound traffic. They have requested ensuring a break in the central kerb to facilitate west bound vehicles being able to use the right hand side of the road to navigate around stationary traffic. They also requested that eastbound kerb build out be designed to make it possible for blue light vehicles to turn right from the bridge into Victoria Embankment.

In order to maintain response times to ST Thomas’ they have requested that the restricted turns into and out of Northumberland Avenue are made using a soft barrier that will allow ambulances and fast response cars easy navigation around. They are also concerned about the length of time the movement is banned at Puddle Dock.

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TOG 10b – LAS concerned that the closure of Arundel Street and Temple Place reduces movement around London even further.

Addressing the issues raised The temporary kerb build out on the westbound part of Westminster Bridge is required to reduce the pedestrian green time at traffic lights, thus ensuring journey time reliability for vehicles. The build out on the eastbound carriageway will allow us to enforce the banned right turn from Westminster Bridge to Victoria Embankment. However, we will undertake a swept path analysis to ensure that LAS vehicles on a blue light call are able to make this right turn safely.

Access for vehicles on blue light emergency calls will be maintained on Westminster Bridge. TfL will investigate possible exemptions within the Traffic Regulation Orders (TROs) regarding other LAS vehicles and will engage with LAS to understand the increase in demand this will create.

Permitting access at Northumberland Avenue will require a unique form of traffic management barrier (i.e. robust sprung loaded posts). TfL and LAS will continue to develop a traffic management solution at the Victoria Embankment/ Northumberland Avenue junction to ensure right turn access can be maintained.

Blue light vehicles will be permitted to use the right turn at the Puddle Dock junction during the Games. To provide LAS with the best possible facilities and ensure the public highway is safe at all times, TfL and LAS are working together to develop an operational commitment to one another. TfL’s contractors could provide traffic management equipment that would permit LAS vehicles on a ‘blue light’ emergency to move or navigate around within the closure area. LAS would be required to either replace the traffic management equipment, or communicate through pre-determined channels for TfL’s highway’s contractors to replace immediately. This arrangement would only be acceptable for ‘blue light’ emergencies. 5.3 Metropolitan Police (MPS)

The MPS raised concerns about the westbound traffic restriction on Westminster Bridge and the impact this may have on access to Parliament and asked whether MPs would be granted dispensation from the restriction. They also clarification on how the general restriction would be enforced. Addressing the issues raised Unfortunately, it will not be possible to grant dispensation for MPs for the westbound restriction on Westminster Bridge. Parliament Square is a crucial gyratory on the ORN and predicted traffic flows show that without intervention to minimise flows it will severely impact journey times. The measures to restrict access over the bridge to Games vehicles, local buses and cycles only westbound will reduce the level of general traffic accessing Parliament Square and maintain journey times. It would also be hard to - 17 -

administer such a dispensation as it would be difficult to determine vehciles. It is therefore not possible for us to re-consider this restriction.

TfL will work with the Parliamentary Estate to ensure MPs consider their access routes to the Palace of Westminster and how this could be impacted by changes to the way the roads can be used. We would encourage them to factor in more time to make journeys and that they develop necessary diversionary routes to ensure access is maintained. For restrictions such as Westminster Bridge, where some types of vehicular access will be maintained, will be enforced by CCTV cameras. For restricted turns which apply to all vehicles barriers will be used to make it self enforcing. We are working with the emergency services on the priority junctions to ensure that a soft barrier type that could be navigated by their vehicles is used at the key junctions.

5.4 The Parliamentary Estate The Parliamentary Estate has made the request that the ‘Games Zone’ outside the Palace of Westminster is extended across both gates so as not to impact on access to the Palace. They have also requested that restricted right turn from Victoria Embankment into Curtis Green is lifted for traffic wishing to use the Curtis Green entrance.

They were also concerned that the combination of Westminster and Lambeth Bridge restrictions would impeded Members seeking access to Parliament from the Southbank and have asked that this is reconsidered.

Addressing the issues raised On reviewing the plans TfL has deicide to remove the Games Zone on St Margaret Street so this negates the need to extend the zone. In addition, TfL will also re-instate the right turn into Curtis Green.

Parliament Square is a crucial gyratory on the ORN and predicted traffic flows show that without intervention to minimise flows it will severely impact journey times. The measures to restrict access over the bridge to Games vehicles, local buses and cycles only westbound will reduce the level of general traffic accessing Parliament Square and maintain journey times. It is therefore not possible for TfL to re-consider this restriction. However, access across Lambeth Bridge will now be unhindered as following a design review it has been decided not to progress with the Lambeth Bridge/Horseferry Road restrictions.

We would however urge the Parliamentary Estate to ensure MPs consider their access routes to the Palace of Westminster and how this could be impacted by changes to the way the roads can be used. We would encourage them to factor in more time to make journeys and that they develop necessary diversionary routes to ensure access is maintained. TFL would be happy to continue to engage with the Parliamentary Estate to minimise the impact of the changes on the operation of the Palace of Westminster. - 18 -

5.5 Mrs Sylvia Moys (applicable to all TOGS)

Alderman Sylvia Moys requested that TfL communicates with local (home services) bus operators in Greater/outside London to ensure that commuters can catch a bus that aligns with the departure of the first train into London.

Addressing the issues raised TfL will continue to liaise with all key stakeholder and delivery partners regarding changes to routing within the areas it has responsibility for and plans to ensure that the existing, comprehensive bus network continues to run during the Games. Extra buses will be added, where necessary, to cater for additional passengers. However, TfL has no jurisdiction over bus operators outside of London.

5.6 Cannon Bridge House tenants The tenants raised a concern about the closed crossing at Cousins Lane, for TOG 8. The crossing point is at present part of their fire strategy: their muster point is on the riverfront behind the new Nomura Bank building on Lower Thames Street. It is also used as access to the river side entrance to the building.

Addressing the issues raised Pedestrian safety is paramount at all times. TfL recommends reviewing the Cannon Bridge House fire exit strategy in light of the ORN proposals. Where a pedestrian crossing is suspended, the policy is to ensure that there is a functional crossing nearby and signs will direct people to an alternative crossing point, including information about how far away it is. The longest walk from a suspended crossing to a working one is approximately three minutes, on Lower Thames Street by Fish Street Hill.

5.7 Licensed Taxi Drivers Association Ltd

For TOG8, the taxi association requested that a banned right turn is reopened along the route, with the suggestion of Puddle Dock and that they be permitted access Westbound over Westminster Bridge.

For TOG 10b, they requested that TfL reconsidered the reversal of traffic flow at the Kingsway Tunnel, to access Aldwych from the Strand, and to be advised of the alternative route to Victoria Embankment from Aldwych.

Addressing the issues raised TfL and representatives from the Licensed Taxi Drivers’ Association, London Cab Drivers Club and Unite have been in discussions with TfL regarding the proposed ORN and the traffic management arrangements necessary to facilitate the network, in particular, the ability for taxis to make the same turning movements and access to Games Lanes as granted to local buses on the ORN during Games times. TfL is

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currently reviewing all such suspended turns and sections of Games Lanes on the network and examining the impact on traffic flows before making recommendations of access.

At this stage, we are reviewing the restricted right turn into Puddle Dock, early findings suggest it will not be possible to allow any exemptions other than to blue light emergency vehicles on call. The right turn into Puddle Dock will be restricted throughout the Olympic Games however, it will be reinstated after the Olympics and remain open throughout the Paralympics. Modifications to traffic signals will assist the progression of Games vehicles and to use this right turn without the use of signals would present a road safety risk.

The reversal of traffic flow at Kingsway Tunnel will remain, as it is necessary to control general traffic entering and exiting the ORN and to reduce delays to Games vehicles within Aldwych.

TfL is scheduling further meetings with the taxi trade to discuss its findings and will be meeting with the driver associations on a monthly basis between now and the Games to work together on other issues and initiatives relating the Games.

5.8 UPS (responded to several TOGs) – issues raised UPS suggested that a solution for service continuity could be the use of bicycles with boxes on wheels attached to the back of the bicycles, since, in some areas with traffic restrictions, bicycles will still be allowed to be used. They ask that bicycles have access to all restricted areas (unless there is a specific safety reason why they should be denied access) and that all delivery bicycles (i.e. with boxes attached to the back of the bicycle) should also be allowed access.

Addressing the issues raised General TfL encourages businesses to consider alternative modes of transport to carry out their activities, especially walking and cycling, and welcomes this approach. The use of cycles to transport freight has been of interest to TfL and in 2009 it published a study investigating the use of load carrying cycles which you may find of use. A copy of which can be found at: http://www.tfl.gov.uk/assets/downloads/businessandpartners/cycle-as- freight-may-2009.pdf

The use of bicycles, with a box either mounted on the cycle or on a trailer that allows the cycle to be operated safely, is already undertaken in London by some courier and delivery companies. If however, UPS were considering the use of electrically assisted cycles or tricycles, it is suggested they refer to the Electrically Assisted Pedal Regulations, 1983. The use of cargo-carrying pedicabs is not endorsed by TfL.

Games time

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The ORN/PRN design allows cyclists to enter the majority of Games Lanes where they are on the nearside, as this is seen as the normal cycling position on the road. Cyclists will not be allowed to enter the offside Games Lanes for safety reasons or to make other movements that would be deemed unsafe.

Cyclists are allowed to access and exit side roads where it is safe to do so. In most instances, this will be a left turn in and left turn out. Where access for cyclists is allowed, a standard 1.2 metre to 1.5 metre gap has been left to enable cycles to enter or exit, assuming a one directional flow. TfL believes this would be sufficient for cyclists with panniers to make the turn. However, any proposed boxes on wheels would need to ensure they can fit the space and make the turning movement without obstructing other road users. As boxes are wider than panniers, there could also be a safety concern for staff on bicycles who tow the boxes, which would need to be addressed by UPS.

Provided the boxes meet road safety considerations and the cyclists conform to ORN/PRN demands and road traffic legislation, this option could provide a viable business option.

TfL is happy to work with businesses to help them plan ahead and discuss their options so that they can ‘keep on running’ during the Games. For details, visit: Tfl.gov.uk/2012

5.9 Land Securities

For TOG 8, Land Securities raised concerns about TfL’s modelling data and were keen to understand the assumptions used to underpin this modelling. There were particularly concerned with the volume of banned turns along the route, the length of alternative ‘general traffic’ diversion route (via Parliament Square) and have requested that local access is provided for the banned turn from Victoria Embankment into Temple Place.

Addressing the issues raised TfL has undertaken extensive traffic modelling using a strategic highway assignment model (SATURN), and operational models using Transyt, LINSIG and Vissim. All these models are highlighting the ORN corridors require constraint management, which has led to the need to restrict some vehicle movement onto and off the ORN.

Whilst TfL recognises that the restriction on Temple Place will create a lengthy diversion, it is unfortunately not possible to allow local traffic to make a right turn from Victoria Embankment into Temple Place for the following reasons:

• Allowing local access as well as official Games vehicles to turn right into Temple Place will also allow motorists to make this turn to access the car park, as well as taxis and coaches that use the area to park, resulting in potentially a large amount of traffic

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• Based on predicted Games vehicle flows, the right turn into Temple Place is already at capacity. It would therefore not be possible to permit other vehicles to use this turn. Extending the traffic light green time would not be possible as this would affect east-west Games vehicle flow. • The Games Lane would have to be removed to allow general traffic into the offside lane to turn right, which will have a detrimental impact on Games Family journey times along this section of road. The London 2012 Travel Advice to Business Campaign now has specialist advice and support to offer businesses and the freight industry on how they can plan to minimise the impact of the Games on their operations and we would urge Land Securities to explore what support would be available to them. Further information is available at www.tfl.gov.uk/2012 .

5.10 Steer Davies Gleave

For both TOGs, Steer Davies Gleave wanted clarification about the duration of the network and made comments regarding parking/loading/waiting restrictions and the proposed banned turns. They made particular reference to both sections of the network as they have a requirement to continue their construction planning.

Addressing the issues raised Steer Davies Gleave raised a number of points to the public engagement exercise as they felt that the proposals would have an impact on their construction activities. TfL officers have met with the Steer Davies Gleave office (31 August) to discuss the issues raised.

5.11 The Campaign for Clean Air in London

The Campaign for Clean Air in London (CAL) wrote to TfL in mid-September, towards the end of the informal TRO consultation. The Campaign was responding to the consultation process that had been underway since late spring 2011 in broad terms but also cited some concerns about specific locations in the ‘Phase 4 engagement process’ in west and central London. CAL had last written to TfL and the ODA in April 2011. CAL claims that plans for the ORN may be unlawful and subject to legal challenge; that consultation processes were inadequate; that the strategy of reducing traffic volumes through communicating impacts was discredited and would not work, therefore increasing air pollution because there would be more delays and congestion; at the same time, physical restraint measures would also increase congestion for other road users and that the environmental impact of the proposals had not been made clear.

Addressing the issues raised The Commissioner of Transport for London has responded to CAL addressing the criticism of the consultation process (and how it generated hundreds of responses); re- emphasising the purpose and modest extent of the ORN/PRN in relation to London’s

- 22 -

total road network; citing the limited date range that will now apply to its operation and referring to previous discussions with CAL about emissions zones.

The response continued, describing, as previously promised, that further work would be undertaken about the potential implications for air quality of the ORN and the effect of the Travel Demand Management measures to mitigate this. This work will use the more detailed information and data on the potential traffic impacts and travel demand management that is now available – reflective of the evolving detailed design process of the routes and associated traffic management. TfL also confirmed in the response that it will be considering (with the ODA) any other mitigation measures that may be necessary in light of this work.

The response pointed out that this work is not part of the statutory consultation on the Traffic Regulation Order for the (fourth phase of) the ORN. The response concluded with a commitment to share the results of the work being undertaken through the London 2012 Sustainability Forum (and any other interested parties).

An offer was also made to meet with CAL in the interim to discuss the issues it had raised.

5.12 Brewery Logistics Group

The Brewery Logistics Group raised concerns about the combined effect of the measures on congestion and banned turns on deliveries and day to day operations of commercial vehicles. They were also concerned how drivers would know about all the restrictions. Particular areas of concern included:

• Impact of the restriction to westbound traffic across Westminster Bridge on increasing congestion on both sides of the embankment • Games lanes and restricted turns off/on Embankment and the changes around Park Lane resulting in them becoming no go areas • safety of cyclists as a result of providing cycle lanes on Southwark Bridge and Games Lanes on Victoria Embankment/Upper Thames Street

Addressing the issues raised TfL appreciates it will be harder to get around certain areas of the city and that journeys by road will take longer and we are working with businesses and the freight industry to ensure as much information is available as early as possible to help them make alternative plans, reduce non-essential journeys and manage essential journeys. If everyone plays their part we are confident we can keep London moving but this will involve everyone in the business community, whether it be the retailer or the supplier, looking to change how they operate to ensure they are able to take advantage of the Games.

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TfL and London 2012 are working with the Brewery Logistics Group to look specifically at how the industry will be affected by the Games and what we can do to support their continued operations.

Congestion at Westminster Bridge To reduce pressure on Parliament Square general traffic will not be permitted westbound across Westminster Bridge. Diversion routes will be signed and drivers will be guided towards Vauxhall Bridge, Lambeth Bridge or Waterloo Bridge depending on intended destinations.

In addition, following feedback TfL has also taken the decision to remove the Games vehicle access only restriction from St Margaret Street, so general traffic will be able to use this road at all times (except when Parliament Square is used for Road Events) and the measures at Lambeth Bridge/Horse Ferry Road roundabout will not be progressed and therefore no turning restrictions will be introduced. This should help to minimise the impact of the Westminster Bridge restriction.

Embankment and Park Lane becoming ‘no go’ areas Embankment and Park Lane are not ‘no go’ areas though we would urge every business to think about reducing or managing their impact on the road network generated from servicing in all key areas in the Central London Zone. Access to properties on Park Lane will be maintained; although loading from the carriageway will be subjected to restrictions to ensure the Games Lanes and Games drop-off/pick up zones are not obstructed. Deliveries in the area will need to take place from side roads where access to forecourts or loading bays is not available.

TfL is pleased to report that, in light of emerging information about London 2012 requirements and in response to feedback received through this engagement exercise, the Games Lane and Drop Off/Pick Up Zone between Marble Arch and Upper Brook Street are under review. TfL is intending to remove the Games Lane from Marble Arch to just south of Upper Brook Street and the Drop Off/Pick Up Zone from south of Wood Mews to south of Upper Brook Street. The net result of this will be to increase the number of access and exit points from the Mayfair area.

Embankment is a core route which will be heavily used by the Games Family and for safety reasons and to keep the general traffic flowing some turning movements have been restricted. Allowing exemption to restricted turns would jeopardise the journey time commitments London made as Host City. However, there are a number of movements general traffic will still be able to make to access and exit properties. This may be through following a diversion route so journeys may take longer and we would urge affected businesses to work with the companies the Brewery Logistics Group represents to look at how they can plan deliveries differently during Games time.

- 24 -

As far as drivers not knowing the routes are concerned, there will be signed diversion routes at key locations. In addition, TfL is developing a freight journey planner for the industry to enable drivers to plan their pick-ups and deliveries during the Games.

Cyclists on Southwark Bridge and on Upper Thames Street TfL is committed to encouraging cycling in London particularly during Games time. The ORN/PRN is open to all traffic, including cyclists.

A protected offside cycle lane will be provided on Southwark Bridge in addition to the existing nearside Cycle Superhighway lane where cyclists will be mixed with general left turning traffic. Retaining its use for cyclists is considered to be beneficial as there is a high volume of pedal cycle flow generated from the Cycle Superhighway and this has been identified as an issue during the safety audits. This will create additional capacity for cyclists as they can use both the nearside general traffic/Cycle Superhighway lane and the offside cycle lane.

Cyclists will also be able to enter Games Lanes where they are on the nearside but will not be able to enter offside Games Lanes for safety reasons or to make other movements that would be deemed unsafe. In addition, TfL is committed to allowing cyclists to use roads that have been closed to other traffic where it does not impede safety, security and the journey time of the Games family

5.13 Charing Cross Market Traders Charing Cross Market Traders were seeking confirmation that access would still be possible to Embankment Place and Villiers Road every Saturday during the Games.

Addressing the issues raised Access to Embankment Place and Villiers Street will be maintained during the Games via a left turn from Victoria Embankment into Northumberland Avenue and right into Villiers Street going under the railway bridge. Access will only be restricted during the marathons on 5th and 12th August, which are both Sundays, meaning that access should be maintained on Saturdays during the Games.

6 Conclusion and actions from engagement

6.1 Conclusions and actions

6.2 Next steps - 25 -

TfL will continue consultation with the community and local stakeholders as part of the process of making Traffic Regulation Orders. Traffic Regulation Orders will follow the statutory process set out in the Road Traffic Regulation Act 1984, and will be made by the Olympic Delivery Authority using powers set out in the London Olympic Games and Paralympic Games Act 2006.

7 Appendices

Appendix A –Engagement Materials Appendix B – Distribution Area Appendix C – Stakeholder List

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TfL_ORN_FAQs_TOG8_and_v10b_TfL_ORN_FAQs_TOG8_and_v10b 29/07/2011 17:52 Page 1

Olympic and Paralympic Route Network – Victoria Embankment and Aldwych

How this could affect you

The roads remain open for use by general traffic, but to keep traffic moving on this priority route, there will be temporary changes to the way the roads can be used. Kingsway Tunnel to Temple Place Games vehicles will use the route around Aldwych to travel between the Embankment and Euston Road via the media hub in Russell Square. The route is expected to operate during the Olympic Games only and shortly before and after for the arrival and departure of the Games Family. The proposed changes include: • Reversal of the traffic flow in Kingsway Tunnel between Kingsway and Waterloo Bridge • Closure Temple Place east of Surrey Place • Arundel Street will only be open to Games vehicles and for local access • Games Lane to operate 24 hours a day on: – The eastern section of Aldwych at the junction with The Strand – The right hand lane of The Strand between Aldwych junctions • Traffic direction on Surrey Street reversed to become one way northbound only • Melbourne Place to become two way and closed at the junction with Aldwych To reduce delays to Games vehicles on the ORN bus lanes and some bus stops will be suspended. Taxi ranks, as well as coach, motorcycle and diplomatic parking bays will be relocated. Lambeth Palace Road to Tower Hill The route from Lambeth Palace Road to Tower Hill will facilitate movement from the West End to competition venues such as the Olympic Park, in east London. The route is expected to operate during the Olympic and Paralympic Games and shortly before and after for the arrival and departure of the Games Family. The proposed changes include: • Games Lanes from 6am – midnight in both directions (locations and exceptions are detailed on the enclosed maps) • 24hr eastbound Games Lane from Great Tower Street to Trinity Street • Closure of Westminster Bridge westbound to general traffic. Buses and cycles will still be able to access the Bridge in both directions

MAYOR OF LONDON Transport for London

BF1 TfL_ORN_FAQs_TOG8_and_v10b_TfL_ORN_FAQs_TOG8_and_v10b 29/07/2011 17:52 Page 2

Frequently Asked Questions

To reduce delays to Games vehicles on the route there will be: • A series of banned left and right hand turns • A number of suspended pedestrian crossings, parking bays, coach parking bays, bus stops, bus lanes and cycle lanes • Changes to existing taxi, loading and stopping operations • Savoy Place will be closed as a through road Key impacts across both maps: • Motorists will be advised to find alternative routes where necessary, and signed diversion routes will be in place at heavily used junctions • Temporary changes to traffic signal timings will be needed when the ORN is being used by Games vehicles to ensure the smooth flow of traffic. This may affect traffic on the approaches to the ORN and motorists are advised to consider alternative routes, as well as reducing their overall need to travel by car during Games time • There will be bus and coach diversions in place and where possible suspended stops will be relocated Please visit tfl.gov.uk/ORN for full details of proposed changes. Key points to note • The proposed road changes are temporary and required to meet the needs of the London 2012 Games. They will operate 24 hours a day unless otherwise stated • The time required for installing and removing some physical measures will be advised at a later date and may extend the period that the changes are in place • Parking, loading and waiting controls remain unaltered unless otherwise stated • The design may change if the needs of the London 2012 Games alter

MAYOR OF LONDON Transport for London TfL_ORN_FAQs_TOG8_and_v10b_TfL_ORN_FAQs_TOG8_and_v10b 29/07/2011 17:52 Page 3

Frequently Asked Questions Frequently Asked Questions

What is the Olympic and Paralympic Route Will restrictions on the ORN apply 24 hours Network? a day? The Olympic Route Network/Paralympic Route Restrictions on the ORN will vary from place to Network (ORN/PRN) is part of London’s successful place, but will generally apply 24 hours a day. Hours bid to host the 2012 Games. It is made up of a of operation for Games Lanes are typically 6am – number of roads that link all competitions and key midnight unless otherwise stated. Once finalised, venues, so that athletes, officials, media and others information about all the changes will be published working at the Games can get to events easily and locally and on the TfL website. on time. Will the ORN/PRN be in use between the A number of temporary traffic changes will be Olympic and Paralympics? needed to make sure the ORN/PRN remains open There is a transition period between the end of the and free from congestion. These changes might Olympic Games and the start of the Paralympic include different traffic signal timings, side road Games. During this time, thousands of athletes, closures to general traffic or the suspension of officials and spectators will be leaving and arriving parking, loading and waiting bays. in London. The operating times and dates of the ORN/PRN are being reviewed and exact details Does this mean roads on the ORN/PRN will will be confirmed in nearer the time though it is be out of bounds to everyone except Games expected that most restrictions will be removed traffic? in between the two periods. No. In most cases, roads on the ORN will remain open to general traffic. Some roads will also have a Why is special treatment being given to VIPs, designated Games Lane, which will only be available rather than residents and businesses? to the Olympic Family, including athletes, officials, The ORN and PRN were a core part in the success media and others working at the Games, and of London’s bid to host the 2012 Games. It is a emergency vehicles. When this happens, there will tried and tested approach that has been used to be another lane available for general traffic. You transport the Olympic Family in previous Games should, however, expect general traffic around the in Sydney, Athens, Beijing and Vancouver. The ORN/PRN to be more congested and should bear ORN/PRN ensures the people who ‘make the this in mind when you plan your journey. Games happen’ can reach their venues in time for their events. London wants to make sure all those How long will the ORN/PRN be in operation? who have worked so hard to compete in the Games The ORN and associated traffic changes will operate are given the best possible chance to succeed. during the Olympic and Paralympic Games, and shortly before and after them for the arrival and The work carried out to produce the ORN/PRN departure of the Games Family. Some sections will will mean that Londoners will benefit in the longer last for a shorter period because they will not be term from better traffic signalling, a new Traffic needed for the Paralympic Games. Coordination Centre and new CCTV and junction upgrades, which will make it easier to move through London.

MAYOR OF LONDON Transport for London TfL_ORN_FAQs_TOG8_and_v10b_TfL_ORN_FAQs_TOG8_and_v10b 29/07/2011 17:52 Page 4 Transport for London

Our Ref: 8/10b/1

8 August 2011

Dear Occupier,

Temporary road changes for the London 2012 Games

Next summer, London will host the world’s two largest spectacular events, the Olympic and Parlaympic Games – the equivalent of hosting 26 major world sports championships together in the same city at the same time! Competitors, visitors, Games officials and the international media will be coming to London and the focus of the world will be on our city. This letter explains how you can play your part in helping to make the 2012 Games a success for visitors, businesses and Londoners alike.

As part of London’s successful 2012 bid, a fast-track route, called the Olympic and Paralympic Route Network (ORN/PRN), will be created so that athletes, officials, the media and others working at the Games can get to events on time. Transport for London (TfL) is responsible for ensuring this Network operates effectively during the Games period with the minimum of disruption for those who live and work in the capital.

Olympic and Paralympic Route Network (ORN/PRN)

In your area, along Victoria Embankment and around Aldwych, the route will be a key Iink through central London to the Olympic Park and venues to the east.

General traffic will still be able to use the ORN and residents and businesses will have access to their properties. However, to keep traffic moving on these routes there will be some temporary changes to the way the roads can be used.

Among these changes include a special lane for official Games vehicles (athletes, officials and others working at the Games), as well as restrictions on turns into roads, suspension of parking and loading bays, and changes to bus lanes and stops. Where there is a Games Lane, a separate lane will still be available for general traffic. I am enclosing maps and a factsheet which show more detail.

The Games are a unique and exciting opportunity for London and we have worked with the local council to try to find the safest and most effective solution for this area. TfL understands that, in some cases, your journeys might take longer and you may have to make adjustments to deliveries and parking.

What you need to do

This letter is the first stage in helping you to prepare for the Olympic and Paralympic Games. Please see the attached overview map and visit our website for more details: tfl.gov.uk/ORN.

We will also be holding drop in sessions in your area, where you will be able to see the plans and speak to the project team. They will take place at:

Great Hall Foyer, King’s College, Strand campus, Strand, London WC2R 2LS • Wednesday 31 August 2011 from 11:30am – 2:30 MAYOR OF LONDON Northumberland House, 8 Northumberland Avenue, London WC2N 5BY • Wednesday, 7 September 2011 from 16:30 – 19:30

City Marketing Suite, Guildhall, London EC2V 7HH BL1 • Thursday, 8 September 2011 from 09:30 – 16:00

We welcome any comments you may have on the proposed changes. They will help us create a workable route that helps the Games to run smoothly and keeps London working. You can send us your comments in the following ways:

• Website: tfl.gov.uk/ORN and use the online feedback tool

• Email: [email protected]

• Write to: TfL Olympic and Paralympic Route Network Engagement Transport for London 5th Floor, Palestra 197 Blackfriars Road London, SE1 8NJ

• Telephone: 0845 305 1234 8am to 8pm, Monday – Friday (You’ll pay no more than 5p per minute if calling from a BT landline. Charges from mobiles or other landline providers may vary)

When submitting your views please quote reference 8/10b/1. Please note that the deadline for receiving your feedback on the plans is 14 September 2011.

The ORN has been divided into sections for the purposes of consultation. You may receive more than one letter if you are on the border of two sections or if you are on the border with the Central London Zone which involves additional measures to manage the extra pedestrians expected in the area.

What happens next?

Your feedback will be taken in to account before we begin the statutory consultation process, which is part of the legal procedure for implementing the final measures. The statutory consultation process, which is currently due to start in late October, will be the opportunity for you to make formal representation about the proposals and this will be advertised locally.

In addition, before and during the Games extensive travel information will be available to help you plan ahead and prepare for this once in a lifetime event.

Yours faithfully

Guy Conway Head of Games Local Engagement Transport for London We will also be holding drop in sessions in your area, where you will be able to see the plans and speak to the project team. They will take place at:

Great Hall Foyer, King’s College, Strand campus, Strand, London WC2R 2LS • Wednesday 31 August 2011 from 11:30am – 2:30

Northumberland House, 8 Northumberland Avenue, London WC2N 5BY • Wednesday, 7 September 2011 from 16:30 – 19:30

City Marketing Suite, Guildhall, London EC2V 7HH • Thursday, 8 September 2011 from 09:30 – 16:00

• Website: tfl.gov.uk/ORN and use the online feedback tool

• Email: [email protected]

• Write to: TfL Olympic and Paralympic Route Network Engagement Transport for London 5th Floor, Palestra 197 Blackfriars Road London, SE1 8NJ

• Telephone: 0845 305 1234 8am to 8pm, Monday – Friday (You’ll pay no more than 5p per minute if calling from a BT landline. Charges from mobiles or other landline providers may vary)

When submitting your views please quote reference 8/10b/1. Please note that the deadline for receiving your feedback on the plans is 14 September 2011.

What happens next?

In addition, before and during the Games extensive travel information will be available to help you plan ahead and prepare for this once in a lifetime event.

Yours faithfully

Guy Conway Head of Games Local Engagement MAYOR OF LONDON Lambeth Palace Road to Tower Hill Victoria Embankment into Temple Place, except Information shown is correct as at August 2011. It is an artist’s impression of the detailed designs ORN Games vehicles City of London which are available to view on tfl.gov.uk/orn and at drop in sessions. towards Bloomsbury Coach stops relocated to Games Lanes Tower media hub KINGSWAY Temple Place (E) Official Games vehicles only Hamlets operational 6am to midnight Games Lanes Official Games vehicles only operational 6am to midnight Temple Avenue into Arthur Street to/from Victoria Embankment Upper Thames Street Partial closure of Savoy Street Queen Street Place

southern section converted M (Southwark Bridge) Upper Thames Street Games Lane I D Local buses, cycle, H D from 1-way to 2-way operation TEMPLE AV to Upper Thames Street to Cousin Lane C L motorcycle, taxi and Y E W LANE QUEEN official Games vehicles only D Mansion House L TORIA T VIC ST operational 6am to midnight E Blackfriars A M W P E E UPPER THAMES QUEEN ST. Savoy Street to/from L N G STREE Tower Gateway DOCK T E D Temple I T PUDDLE BR S Cannon Victoria Embankment STRAND E Tower Hill WHIT GT TOWER A301 L Street HI L A3211 BLACKFRIARS BRIDGE LION ITY RIN Coach stops relocated Upper Thames Street ST T Q ENT A3211 S to Temple Place (E) NKM Tunnel to Puddle Dock BA TO EM WER HILL ORN/PRN Westminster COUSIN LA LOWER THAMES towards A STREET ExCel and I SWAN LA This is part of the R SOUTHWARKBRIDGE TO Olympic Park Central London Zone IC No entry to Savoy Place V A301 please visit tfl.gov.uk/orn to/from Victoria Embankment Fish Street Hill to for further details Games Lanes LONDON BRIDGE Upper Thames Street Local buses and official

NORTHUMBERLANDEmbankment Victoria Embankment to/from Games vehicles only X Commuter coach Northumberland Avenue Cycle lane on Southwark Bridge operational 6am to midnight AV stop relocated to ORN relocated to centre of road to Victoria Embankment to/from Horse Guards Queen Victoria Street towards help cyclists access Queen Street Horse Guards Avenue except for Games vehicles (under review) Lower Thames Street to Parade Victoria Embankment to Horse Guards Avenue RSE GU Tower Hill car and coach park, HO ARDS Swan Lane to A3211 Commuter coach except for Games vehicles and local access except local buses, cycles, AVENUE stop relocated to Upper Thames Street W motorcycles and taxis Games Lanes Queen Victoria Street H Official Games vehicles only I T (under review)

E operational 6am to midnight

H RICHMOND Games Lanes

A TERRACE Official Games vehicles only metres

L Victoria Embankment

L operational 6am to midnight Waterloo to/from Richmond Terrace 0 100 200 D A Southwark O R DERBY Victoria Embankment Westminster GT K R O to/from Derby Gate WESTMINSTER Y BRIDGE Games vehicles, local buses and Olympic Route Network (ORN) and Relocation of parking/loading ST Paralympic Route Network (PRN)

S BRIDGE RD cycles only permitted westbound WESTMINSTER (ORN, PRN and Games Lanes will operate during the T Bus and cycle lane BRIDGE RD across Westminster Bridge Olympic and Paralympic Games, and shortly before and

M after them for the arrival and departure of the Games Family) S A

T No right turn R R Two left turn lanes into G Olympic Route Network (ORN) E A ROYAL E Victoria Embankment (ORN and its Games Lanes will only operate during the R Westminster Bridge No left turn T ST. Olympic Games, and shortly before and after them for E

T into Victoria Embankment the arrival and departure of the Games Family) D R Bus stop suspended CE N A Alternative Olympic Route Network (AORN) ORN L Lambeth A (to be used if the Olympic Route Network P Pedestrian crossing suspended towards cannot be used) H Coach parking bays relocated Earl’s Court/ T E from Victoria Embankment Wimbledon B Pedestrian crossing signals suspended Games Lane number 100046062. Licence Survey Ordnance and database right 2011. All rights reserved. Copyright Crown M to Lambeth Palace Road and A L Albert Embankment (under review) Restricted access Changes to kerb side restrictions (managed by LOCOG) AD ??? Traffic Management Area Engagement boundary RO ETH MB Transport for London LA Suspension parking/loading Local authority boundary

AORN towards Vauxhall Cross Order Group 8 © Traffic Olympic Route Network (ORN) and Westminster A301 Kingsway Tunnel to Temple Place Paralympic Route Network (PRN) (ORN, PRN and Games Lanes will operate during the Information shown is correct as at August 2011. It is an artist’s impression of the detailed designs Olympic and Paralympic Games, and shortly before and after them for the arrival and departure of the Games Family) which are available to view on tfl.gov.uk/orn and at drop in sessions. Olympic Route Network (ORN) (ORN and its Games Lanes will only operate during the N Olympic Games, and shortly before and after them for the arrival and departure of the Games Family) Alternative Olympic Route Network (AORN) (to be used if the Olympic Route Network cannot be used) ORN towards Bloomsbury Games Lane media hub Official Games vehicle access only

Changes to kerb side restrictions HOLBORN Camden HIGH Holborn Bus lane suspension Parking suspension A301 Parking relocation No right turn Bus stop suspended

PARKER ST Relocated bus stop Coach parking GREAT QUEEN KINGSWAY relocated to Aldwych Direction of traffic STREET from Kingsway Pedestrian crossing suspended Games Lanes Restricted access Official Games vehicles only Operation of Kingsway Tunnel to operational 24 hours Engagement boundary be reversed to become one-way SARDINIA Local authority boundary southbound (under review) STREET Diplomatic bays relocated

LE from Strand B T E M E E R No access to Arundel Street K T S PORTUGALST except official vehicles and access

City of London Melbourne Place to become two-way DRURY LANE STRAND Pedestrian crossing

relocated and closed at junction X YCH with Aldwych DW AL Some diplomatic bays relocated Taxi rank suspended A4 to Melbourne Place and Aldwych H C Y ARUNDEL W

D SURREY L Maltravers Street Westminster A into Arundel Street MALTRAVERSST

No entry to Surrey ST A301 Street from Strand Junction of Strand with Aldwych ST modified to separate Games vehicles from general traffic STRAND

LANCASTER PL Temple ORN and PRN towards East London Games Lane EMBANKMENT Motorcycle parking Official Games vehicles only relocated further East operational 24 hours VICTORIA in Temple Place River Thames Surrey Street to No motor vehicles Coach stop operate as northbound northbound beyond relocated from one-way only this point, except Victoria Embankment WATERLOO BRIDGE official Olympic vehicles

No access to Temple Place east of Surrey Street except Operation of Kingsway Tunnel to for official Games vehicles be reversed to become one-way and access to Maltravers Street southbound (under review)

ORN and PRN metres towards Central London 0 100 200 A301

Embankment Lambeth Crown Copyright and database right 2011. All rights reserved. Ordnance Survey Licence number 100046062. Licence Survey Ordnance and database right 2011. All rights reserved. Copyright Crown EMBANKMENT AORN towards South London Transport for London VICTORIA Traffic Order Group V10b © Traffic Legend

TOG 8 TOG 10b TOG 8 and 10b Buffer ORN (Rev. G) Alternative ORN ´ Core ORN Training ORN Venue ORN Borough Boundary 8

d n a

b 0 1

) G O T (

p u o r G

r e d r O

c i f f A First Draft BP EC 08/6 a

Description Drawn Chk'd Date r T

Purpose of Issue s p a M n o Creator TfL Surface Transport Games Team i t u 4 b i r t s i D 4 Project Title ORN Traffic Orders e e h c n h a r T c _ 4 0

1 Security Class NOT PROTECTIVELY MARKED n 0 \ N R a

O Access Constraints r _ 2 0 \ s T t c

Drawn GM Checked EC Approved e j o r P _ N

2 Date 16/06/11 Status 0 \ D R A C

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S 0 95 190 380 Metres I 02/02/0104 A O G \ : S

City of Westminster and City of London

Political Stakeholders Caroline Pidgeon Assembly Member GLA Transport Committee Valerie Shawcross Assembly Member GLA Transport Committee Richard Tracey Assembly Member GLA Transport Committee Jenny Jones Assembly Member GLA Transport Committee John Biggs Assembly Member City and the East Kit Malthouse Assembly Member West Central Tessa Jowell Shadow Minister for the Olympics Mark Field MP for Cities of London and Westminster Frank Dobson MP for Holborn and St Pancras

City of London The City of London engaged with Members/Alderman and sent them on the materials directly. Stuart Fraser Chairman of Policy and Resources Committee David Smith Director of Markets Sarah Leigh Assistant Director Public Relations Iain Simmons Local Transportation Planning Manager Alan Hughes Policy and Governance Manager Esther Sumner Policy Officer, Town Clark Claire Holdgate Public Relations

Westminster Council Colin Barrow Leader of the Council Lee Rowley Cabinet Member for Parking & Transportation Louise Hyams Ward Councillor for St James's Tim Mitchell Ward Councillor for St James's Cameron Thomson Ward Councillor for St James's Danny Chalkley Ward Councillor for Vincent Square David Harvey Ward Councillor for Vincent Square Steve Summers Ward Councillor for Vincent Square Alan Bradley Ward Councillor for Tachbrook Nicholas Evans Ward Councillor for Tachbrook Angela Harvey Ward Councillor for Tachbrook Andrew Havery Ward Councillor for Churchill Sarah Richardson Ward Councillor for Churchill Nicholas Yarker Ward Councillor for Churchill Nicola Aiken Ward Councillor for Warwick Edward Argar Ward Councillor for Warwick Christabel Flight Ward Councillor for Warwick Anthony Devenish Ward Councillor for Knightsbridge & Belgravia Philippa Roe Ward Councillor for Knightsbridge & Belgravia Rachael Robathan Ward Councillor for Knightsbridge & Belgravia Glenys Roberts Ward Councillor for West End Frixos Tombolis Ward Councillor for West End Jonathan Glanz Ward Councillor for West End Harvey Marshall Ward Councillor for Marylebone High Street Ian Rowley Ward Councillor for Marylebone High Street Edward Baxter Ward Councillor for Marylebone High Street Audrey Lewis Ward Councillor for Bryanstone & Dorset Square Sheila d'Souza Ward Councillor for Bryanstone & Dorset Square Richard Beddoe Ward Councillor for Bryanstone & Dorset Square Jean-Paul Floru Ward Councillor for Hyde Park Heather Acton Ward Councillor for Hyde Park Martin Low City Commissioner of Transportation Claire Appleby Senior Campaigns Officer Alan Kraven

London Borough of Camden Nasim Ali Leader of the Council Adam Harrison Ward Councillor for Bloomsbury Abdul Quadir Ward Councillor for Bloomsbury Milena Nuti Ward Councillor for Bloomsbury Julian Fulbrook Ward Councillor for Holborn and Covent Garden Awale Olad Ward Councillor for Holborn and Covent Garden Sue Vincent Ward Councillor Holborn and Covent Garden Abdul Hai Ward Councillor for Kings Cross Sarah Hayward Ward Councillor for Kings Cross Jonathan Simpson Ward Councillor for Kings Cross Heather Johnson Ward Councillor for Regents Park Tulip Siddiq Ward Councillor for Regents Park Peter Brayshaw Ward Councillor for St Pancras and Somers Town Samata Khatoon Ward Councillor for St Pancras and Somers Town Roger Robinson Ward Councillor for St Pancras and Somers Town Sue Vincent Transport Cabinet Member City of London Business and Organisations Barts in London NHS Trust CBI City Group Central London Forward City and Hackney Primary Care Trust City of London Police Holborn Business Improvement District NHS East London and the City The City UK

The City of London directly sent out invitations to over 500 key Square Mile Businesses for the September ORN business briefings

City of Westminster Businesses and Organisations

Acton & Swinton Streets Residents Hunterian Museum at the Royal College of Aldwych Theatre Surgeons of England All Saints Church In Holborn American Church in London Inmidtown Architectural Association School of Institute of Fiscal Studies Architecture ITV Argyle Primary School Jessel House Residents Association Association of Train Operating Companies King Cross Residents Action Group Australian High Commission King Edward VII Hospital Baker Street Tube Station Kings Cross Safer Neighbourhood Panel BBC Langham Hotel Better Bankside London School of Economics & Political Birkbeck - Estates Science Birkbeck University of London London Studios Ltd British Film Institute London Zoo British Medical Association Madame Tussauds British Museum Maria Fidelis Convent School British Transport Police Marylebone Registry Office Brunswick Shopping Centre Methodist Church House Cambridge Theatre Millbank Millennium Pier Camden & Islington Community Health My Hotel Bloomsbury Services NHS Trust National Hospital for Neurology and Cavendish College Neurosurgery Central St Martins College of Art & Design National Housing Federation City Lit National Theatre Confederation of British Industry National Union of Teachers Courtauld Institute of Art Netley Primary School Covent Garden Business Forum New London Theatre Covent Garden London Novello Theatre Devonshire Hospital Nuffield Foundation Dutchess Theatre Oasis Sports Centre Eastman Dental Hospital OPM Fortune Theatre Paramount Court Residents Association Freemasons Hall Peabody Tenants Association Great Ormond Street Hospital for Children Pizza Express Heals & Son Portland Hospital for Women and Children Heart Hospital Queen's College High Commission of India Radisson Edwardian Bloomsbury Street Hotel Novotel London St Pancras Hotel Regents Park St Marylebone Parish Church Royal Academy of Dramatic Arts Strand, Aldwych & Trafalgar Square Royal Academy of Music Association Royal College of Anaesthetists Suzy Lamplugh Trust Royal College of Physicians The British Library Royal College of Surgeons of England The Big Bus Company Royal Courts of Justice The Globe Pub Royal Institute of British Architects The Honourable Society of Gray's Inn Royal National Institute of the Blind (RNIB) The Honourable Society of the Inner Royal National Orthopaedic Hospital Temple Royal National Throat, Nose and Ear The Honourable Society of the Lincoln's Hospital Inn Royal Opera House The Honourable Society of the Middle Rugby & Harpur Residents Association Temple Russell Court (Bloomsbury) Management The Old Curosity Shop Group The Royal London Hospital for Integrated Santander Medicine School of Pharmacy The Ship Traven Schools of Oriental and African Studies Trades Union Congress Secretary UK Sport Sir Joan Soane's Museum Unite Slade School of Fine Art United Reformed Church Somerset House University College London South Camden Community School University College London Hospital Southbank Centre University of Arts Sport England University of Westminster St Aloysius Convent Vauxhall Tube Station St Aloysius Infant School Wellcome Collection St Clement Danes Western Eye Hospital St George's Cathedral Westminster Kingsway College St Georges Church (Bloomsbury) Winston Tenants Association St Giles Hotel Ye Old Cheshire Cheese St Luke's Hospital for the Clergy Ye Old White Horse St Mary le Strand YMCA St Mary Magdalene Parish Church

London Wide Stakeholders Buzzlines Ltd Met Police BVRLA London Ambulance Service Carousel Buses Ltd London Fire Brigade Central London Cab Trade Section AA Central London FQP AA Roadwatch Chalkwell Garage & Coach Hire Ltd Abellio Surrey / Abellio London Chartered Institute of Logistics and Age Concern London Transportation Anderson Travel Ltd Chauffeur & Executive Association Arriva Kent Thameside/Kent & Sussex Children's Society Arriva The Shires / E Herts & Essex Community Transport Association Association of British Drivers Computer Cab Association of Car Fleet Operators Confederation of Passenger Transport UK Association of Guide Dogs for the Blind Crossrail Better Bankside Croydon Coaches (UK) Ltd Better Transport Campaign CT Plus Ltd t/a Hackney Community The Big Bus Company Ltd Transport Brewery Logistics Group Department for Transport British Motorcyclists Federation Dial-a-Cab Disabled Persons Transport Advisory Motorcycle Action Group Committee - DfT Motorcycle Industry Association E Clarke & Son (Coaches) Ltd Motorist's Forum E11 BID MPS East Surrey Rural Transport Partnership MS Society t/a Polestar Travel Mullany’s Coaches Edward Thomas & Son National Express Ltd Ensign Bus Company Ltd New West End Company Epsom Buses NHS London First Beeline Buses Ltd Noise Abatement Society Flights Hallmark Ltd NVCO Freight Transport Association ODA Garratt Business Park Olympus Bus & Coach Ltd Gatwick Flyer Ltd The Owner Drivers' Society Oxford Tube The Ghost Bus Tours Ltd (Thames Transit) GLA The Oxford Bus Company Golden Tours (Transport) Ltd P & M Coaches Green Urban Transport Ltd P & R Coaches Ltd Greenflag Group Paddington BID Waterside Partnership Health and Safety Executive Park Royal Partnership Heart of London Bid PCO Heathrow Taxis People First IDAG PIE Group Ilford BID Porcellio Ltd t/a Meridian Duck Tours Imperial Bus Co Ltd Premium Coaches Ltd Inclusion London Private Car Hire Association Independent Disability Advisory Group Private Hire Board InMidTown Private Hire Car Association (Addison The Kings Ferry Ltd Lee) Licensed Taxi Drivers' Association Purple Parking Ltd Licences Private Hire Car Association R Hearn t/a Hearn’s Coaches Link Line Coaches Ltd RAC Living Streets RADAR London Access Forum LOCOG Radio Taxis Logistics London Ltd t/a Allways Express Red Rose Travel Ltd London Cab Drivers’ Club (LCDC) Redline Buses London Central/London General Redwing Coaches (Pullmanor Ltd) London Chamber of Commerce Reliance Travel London Civic Forum RMT London Taxi section (in London Councils correspondence only) London Cycling Campaign RNIB London Duck Tours Ltd RNID (Royal National Institute for Deaf London First People) London Mencap Road Haulage Association London Suburban Taxi Drivers’ Coalition ROTA London Travel Watch Royal Mail London United Busways Ltd SCOPE London Visual Impairment Forum Singh Executive Travel Ltd London Voluntary Service Council South Bank Employers Group Marshalls Coaches South London FQP The Means - Lambeth Prospective BID Southdown PSV Ltd Megabus Southgate & Finchley Coaches Ltd MET Stephensons of Essex Ltd Metrobus Ltd Sullivan Bus & Coach Ltd MiNet Sunray Travel Ltd Sustrans London Team London Bridge Tellings Golden Miller Coaches Ltd Terravision Transport Ltd Thames Gateway FQP Thomas’s London Day Schools (Transport) Ltd TOLST /London Pride Sightseeing Ltd Trailblazers, Muscular Dystrophy UK Transport for London Transport for All Travel with Hunny (TWH Bus & Coach) UK Citizens Unite London cab trade section University bus Ltd The Victoria Partnership Visit London VOSA Walk England Waterloo Quarter Business Alliance West London FQP Westbus Coach Services Ltd Westminster Commercial Delivery Group Whizz-Kidz Willow Lane Industrial Park Four Seasons Hotel Central London Stakeholders Galliford Try Construction South Grosvenor Business Improvement District: Grosvenor House Hotel Bayswater BID Harrods Estates Better Bankside Harry Winston (UK) Ltd Camden Town Unlimited Hilton Park Lane Hammersmith London H R Owen Heart of London Business Alliance Hyder Consulting Ltd Holborn Business Improvement District Infrastructure Investors Inmidtown Ice Bar London New West End Company IPA Paddington Waterside Partnership Jermyn Street Association South Bank Employers Group JLT Team London Bridge John Lewis Partnership Victoria BID J Wetherspoon Victoria Partnership KFC Waterloo Quarter Business Alliance The Lanesborough West End Local Area Renewal LCCI Partnership Les Ambassadeurs Club London Group Businesses: London Hilton ABHI London Marriot Hotel American Express Travel London Marriott Hotel Park Lane Avenue Restaurant & Bar London Studios Ltd Bank of England Management Company Ltd BMW Park Lane Marks & Spencer Boots Mini Park Lane Borderline Montagu Evans LLP BP Connect Morgans Hotel Group Britain & London Visitor Centre National Westminister Bank plc British Film Institute Naval & Military Club Broadwick (Stirling Court) New Look Burberry PA Consulting Group Business Link in London Paramount Cavendish Hotel Planet Hollywood Christies Salerooms Peter Brett Associates LLP Claridges Portobello Business Centre CLS Communication Primark Clydesdale Bank Radisson Bluu Portman Hotel Connaught Hotel Rainforest Cafe Courtauld Institute of Art Rio Tinto Crest of London Ritz Hotel Casino Ltd Crown Estate Selfridges Debenhams Sir Robert McAlpine Ltd The Dorchester Small Back Room Drifters Travel Shaftesbury Estates Dukes Hotel Shell International Ltd Economist Sofitel (St James) Edelman Soho Estates EDF Energy Somerset House Fenwicks Stafford Hotel Fine & Country Estate Agents Stratstone Aston Martin Franklin & Andrews Thistle Marble Arch Fortnum & Mason The Football Association Waffle Meister Department for Environment, Food & Wolford Rural Affairs The Welcome People Department of Health 3i Group Department for Local Communities and Local Government Business Groups: Department of Trade & Industry Afro Caribbean Business Network Department for Work & Pensions Association for Consultancy & Engineering Disabled Persons Transport Advisory (ACE) Committee Association of Town Centre Management DIUS Better Bankside Food Standards Agency Bond Street Association Foreign & Commonwealth Office British Chambers of Commerce Government Communications HQ British Property Federation Highways Agency (London) British Retail Consortium HM Prisons BRX Westminster HM Revenue & Customs CBI London HM Treasury Central London Taskforce for the 2012 Home Office Games House of Commons Civil Engineering Contractors Association House of Lords ComRes Intellectual Property Office Covent Garden Business Forum Land Registry Covent Garden London Ministry of Defence Covent Garden Restaurant Association Ministry of Justice Federation of Small Businesses Northern Ireland Office Heart of London Business Alliance National Audit Office Leicester Square Association No 10 London First No 10 Policy and Government Directorate London Chamber of Commerce and Office for National Statistics Industry Parliament London Chinatown Chinese Association Public Prosecutions Office London Business Network Rural Payments Agency Regent Street Association Royal Parks Royal Institute of British Architects Scotland Office Shaftesbury Estates Sustainable Development Commission Society of London Theatre Treasury Solicitor's Department Strand, Aldwych & Trafalgar Square UK Border Agency Association Westminster Council Economic/Business Charities: unit Age Concern Kensington & Chelsea British Council Central Government: British Library Attorney General Cardinal Hume Centre Business Innovation & Skills Child Poverty Unit Cabinet Office Institution of Civil Engineers (ICE) Crown Prosecution Service Look Ahead DEFRA Lupus Street Day Resource Centre Department for Children Schools & National Theatre Families National Portrait Gallery Department of Energy & Climate Change Natural History Museum Department for Culture Media & Sport Notting Hill Housing Trust Department for International Development Royal Horticultural Society Department for Transport Royal London Society for the Blind Department of Education Royal Opera House Southbank Centre St Luke's Hospital for the Clergy London School of Economics & Political St James' Place Association Science St Marylebone Society Queen College Suzy Lamplugh Trust St Marylebone CE School The Theatres Trust St Mary’s Bryanston Square CE School Thorney Island Society St Vincent’s Roman Catholic Primary United Westminster Almshouses School Volunteer Centre Westminster Soho Parish CE Primary School Wallace Collection St Barnabas CE Primary School Westminster Bangladeshi Association St George’s Hanover Square Westminster Society St Peter’s Eaton Square CE School St Vincent De Paul RC School Religious: University of Westminster All Saints Church Westminster City School Archdiocese of Westminster Westminster Kingsway College Centre for Jewish Life Church of England - London Diplomatic: Inter Faith Network UK Brazilian Consulate General Mount Street Jesuit Centre Embassy of the Arab Republic National Church Institutions Italian Cultural Institute St Clement Danes Slovenian Embassy St Mary le Strand The Embassy of Sudan St Mary's Church Barbados High Commission Tyburn Convent Belize High Commission Western Marble Arch Synagogue Bolivian Embassy Botswana High Commission Coaches/LSP Specific: Brunei Darussalam High Commission Go-ahead Group Plc Canadian High Commission Consulate General of Monaco Community Groups: Consulate General of the Republic of Abbey Community Centre Poland Brindley Community Association Embassy of the Argentine Republic Chinese Community Centre Embassy of Austria Chinese Information and Advice Centre Embassy of Belgium Community Development, Central & Cecil Embassy of Brazil Covent Garden Community Association Embassy of Chile Ebury Street Tenants Association Embassy of Colombia Ebury Bridge Bengali Association Embassy of Honduras Fitzrovia Neighbourhood Association Embassy of Ecuador London Chinatown Chinese Association Embassy of El Salvador Marylebone Bangladesh Society Embassy of France Migrants Resource Centre Embassy of Greece North Westminster Bengali Woman Embassy of Iceland Pimlico Youth Project Partnership Embassy of Ireland South Westminster Action Network Embassy of Japan South Westminster Local Area Renewal Embassy of Luxembourg West End Culture Quarter Embassy of Mexico Embassy of Peru Education: Embassy of Panama All Souls CE Primary School Embassy of Portugal Burdett Coutts CE Primary School Embassy of Spain City Lit Embassy of Sweden Chelsea College of Art and Design Embassy of Switzerland Hampden Gurney CE Primary School Embassy of Turkmenistan Embassy of the Arab Republic of Egypt Embassy of the Bolivarian Republic of High Commissioner of the Republic of Venezuela Trinidad and Tobago Embassy of the Federal Republic of High Commission for the United Republic Germany of Tanzania Embassy of the Kingdom of Bahrain Italian Embassy Embassy of the Kyrgyz Republic JLGC Embassy of the People's Republic of Kenya High Commission China Kingdom of Swaziland High Commission Embassy of the Republic of Cote d’Ivoire Malaysian High Commission Embassy of the Republic of Albania Malta High Commission Embassy of the Republic of Cuba New Zealand High Commission Embassy of the Republic of Croatia Office of the High Commissioner for Embassy of the Republic of Equatorial Ghana Guinea Office of the High Commissioner for India Embassy of the Republic of Hungary Papua New Guinea High Commission Embassy of the Republic of Indonesia Quebec Government Office Embassy of the Republic of Latvia Royal Danish Embassy Embassy of the Republic of Liberia Royal Embassy of Saudi Arabia Embassy of the Republic of Korea Royal Norwegian Embassy Embassy of the State of Kuwait South African High Commission Embassy of the Republic of Lithuania Sierra Leone High Commission Embassy of the Republic of Macedonia The Seychelles High Commission Embassy of the Republic of Rwanda The American Embassy Embassy of the Republic of the The Embassy of Finland Philippines The High Commission for the Islamic Embassy of the Republic of Poland Republic of Pakistan Embassy of the Republic of Serbia The People's Bureau of the Great Socialist Embassy of the Republic of the Sudan People's Libyan Arab Jamahiriya Embassy of the Republic of Slovenia Tonga High Commission Embassy of the Republic of Turkey Uganda High Commission Embassy of the Republic of Zimbabwe Embassy of the State of Eritrea Police: Embassy of the State of Qatar Association of Chief Police Officers Embassy of the Syrian Arab Republic British Transport Police Embassy of the Union of Myanmar Metropolitan Police Service High Commission for Antigua and Barbuda Freight Specific: High Commission of the Commonwealth Freight Transport Association of the Bahamas High Commission for the Federal Republic Transport Groups: of Nigeria British Air Transport Association High Commission of the Democratic Cycling England Socialist Republic of Sri Lanka London Travel Watch High Commission for the Republic of Low Carbon Vehicle Partnership Cyprus Network Rail High Commission of the Kingdom of National Joint Utilities Group Lesotho RAC Foundation for Motoring High Commission of the Republic of Road Safe Maldives SMMT (Society of Motor Manufacturers High Commission for the Republic of and Traders) Mozambique High Commission for the Republic of Other Government: Namibia Bank of England High Commission for the Republic of British Foreign & Commonwealth Office Singapore Buckingham Palace European Parliament (United Kingdom Cadogan Estate Office) City of London Foreign & Commonwealth Office Consolidated Development Ltd Forensic Science Service Cosgrave Developments High Sheriff of Greater London Cosgrave Group Homes and Communities Agency Derwent Valley Holdings Plc ISS St Vincent Derwent London London Region (HCA) Dolphin Square Trust Ltd Northern Ireland Office Great Portland Estates plc Public & Commercial Services Union Grosvenor Ltd Royal Household Hide Tower RMB Royal Parks Howard de Walden Estate Private Secretary's Office Land Securities PLC Royal Military Police (HQ London District) Little Venice Co-operative Scotland Office Martlett Court Co-op UK Commission for Employment and Millbank Estate Management Organisation Skills Peabody Trust UK Parliament Pimlico Village Housing Co-operative Welsh Government Prudential Property Investment Management Ltd Other Public Sector: Regent Street Association Emergency Planning College Sanctuary Housing Health & Safety Executive Seven Dials Housing Co-operative HM Courts Seymour Housing Co-op Job Centre Plus Shaftsbury PLC LOCOG Targetfollow Group Limited Ministry of Defence The Crown Estate Office for National Statistics The Portman Estate The British Library The Warwick Square Company Limited Westminster Cathedral Law: Local Authority: Royal Courts of Justice City Hall One Stop Local Government Association Lobbying Group: Westminster City Council Sheltered and Natural England Supported Housing Teams Mayfair & St James's Association Westminster Business Council Social Market Foundation

Other Local Authority: Other Lobbying Groups: Mayfair Library Adam Smith Institute Oasis Sports Centre Civitas Pimlico Library Fabian Society Seymour Leisure Centre Localis Victoria Library NHS: Housing Association: Camden & Islington Community Health Pimlico Street Properties Association Services NHS Trust Soho Housing Association Heart Hospital South Westminster Triangle Association Kensington & Chelsea PCT Threshold Housing Regional Public Health Group – London Tavistock Housing Co-operative Ltd Royal National Orthopaedic Hospital Willow Housing Westminster Primary Care Trust

Land and Property Owners: Private Healthcare: British Land Corporation Ltd Devonshire Hospital Medical Express Clinic Odhams Walk RM Ltd Portland Hospital for Women and Children Pimlico FREDA Princess Grace Hospital Sarah Bramah The London Clinic Soho Society Resident Association for Lillington & Resident Groups: Russell House Residents' Association Abbots Manor Tenants Association Semley House Residents' Association Arlington House Residents Management Siddons & Stirling Residents Association Ltd Soho Family Centre Ashley Court Residents Ltd Studio Place Tenants Association Ashley Gardens Residents Association Tachbrook Estate Tenants Association Belgravia Court Tenants Association The Knightsbridge Association Belgravia Residents' Association The Residents' Society of Mayfair and St Bosanquet Residents' Association James's Brunswick & Dalkeith Residents' Vale Royal House Tenants Association Association Vincent Square Residents' Association Cathedral Area Residents' Group Westminster Advocacy Service for Senior Churchill Gardens Residents Association Residents Claverton & Lupus Street Residents' Westminster Federation of Residents' Association Associations Cleveland Square Residents' Association Westmoreland Triangle Resident's Crawford Mansions Tenants & Residents Association Association York Mansions Residents' Association Cumberland Street Residents Association Dolphin Blue Tenants Association Royal Parks SKH: Dufours Residents Association English Heritage Eccleston Square Residents Association Fat Bike Tire Tours Fitzrovia Court Residents Association London Parks and Gardens Trust Freshwater Court Residents' Association Magneta Security Gatliff Close Residents Association Metropolitan Police Grosvenor Mayfair Residents' Association Natural England Grosvenor & Regency Management Park Cycle Organisation The Dorchester Hotel Harrowby & District Residents' Association The National Gallery Holcroft Court Residents Association Veolia Environmental Services Kemp House Residents Association Vinci Facilities Longmoore Gardens Estates West End Conservative Committee Luxborough Tower Residents Association Westminster Transerv Mayfair Residents Group Will to Win Marylebone Association Morpeth Mansions Residents' Association Other Local Stakeholders

Bankside Residents' Forum Better Bankside Briant Estate Tenants & Residents Association Brixton Advice Centre Brixton Terrace Residents Association Central London Partnership Clapham Society Commission for Integrated Transport Cross River Partnership (CRP) Denby Court Residents Association Eurostar Group First Capital Connect Go-Ahead Group plc Herne Hill Forum Holland Grove Residents Association King's College Hospital NHS Trust Lambeth Primary Care Trust Lambeth Public Transport Group Lambeth Safer Transport Team Lambeth STA Lambeth Traffic and Transport Working Group London Duck Tours London NHS Myatts Fields South Residents Association Southbank Employers Southeastern Streatham Vale Property Occupiers Association Team London Bridge The Clapham Society Urban Design London Vassall Gardens Residents Association Vauxhall Gardens Estate Tenants & Residents Association Waterloo Quarter Weir Link