Let's build for tomorrow's generations
2014 Annual and Sustainability Report This is why we are looking closely at our environmental, social and economic impacts today.
Our performance and how we improve it will define our developments and how we create significant value for our business and for society − inclusive of tomorrow's generations. 4 Table of Contents
Envision. Deliver. 010. 2014 Performance at a Glance 012. Joint Message from the Chairman and the President 022. Message from the Chief Finance Ofcer
Build To Last. 033. Who We Are: Vision/Mission and Core Values 034. Ownership Structure/Membership in Associations/Awards and Recognitions 2014 035. Subsidiaries and Afliates 036. Business Review
120. Measure and Track Progress: Improving our Efciencies Take Responsibility. Environmental Health and Safety Policy 069. Corporate Governance Climate Change Policy 070. Governance Structure 074. Board of Directors 148. Take Action: Engaging our Employees 078. Board Committees Employee Engagement Drivers 092. Enterprise-Wide Risk Management 160. Exceed Expectations: Understanding Our Customers Quality Policy Inspire Positive Change. Customer Satisfaction Ratings 105. Our Sustainability Story Customer Feedback: 24/7 Helpline and 107. Sustainability Policy Text Feedback Hotline 108. Sustainability Framework PWD Awareness 109. Materiality Process 110. Sustainability Structure 170. Build Capacity: Empowering Our Communities 111. Material Aspects Community Development Programs 112. Stakeholder Engagement Catalyze Economic Development: 118. Sustainability Performance at a Glance Contributing to Society Significant Indirect Economic Impacts
182. Influence. Set Sandards: Supply Chain Management Value Delivery Chain
186. Appendices
210. GRI Content Index
214. ASEAN Corporate Governance Scorecard Index
Keep The Balance. 216. Financial Statements
5 About this Report
Scope and Coverage Data References and Assurance
Our 2014 Annual and Sustainability Report covers The references of each sector performance the business operations and activities of Cebu are taken from the following documents Holdings, Inc. (CHI) in Cebu, Philippines including or guidelines: its subsidiaries and afliates for the calendar year Economic Performance 2014. G4-3, G4-5, G4-6, G4-28, G4-30 • Audited financial statements conforming with The scope of our environmental data was generally accepted accounting principles in the expanded. Data for 2013 was updated Philippines, and accordingly for alignment. G4-22 • Internally-generated reports consolidated from Finance, Commercial Business Group and Purpose of Report Corporate Communication and CSR Division detailing our community investments for this This Report is a valuable opportunity for us reporting period. to assess and improve on our economic, environmental and social performance. Environmental Performance
This has been designed to provide our • Energy and water consumption from meter stakeholders with relevant information about our readings by utility companies we subscribe to; Company’s annual financial and sustainability • Actual volume or weight of materials used as initiatives, programs and progress. This was shown in the records of our general contractor; developed using the Global Reporting Initiative (GRI) G4 reporting framework which we • Diesel consumption (generating sets) are from pioneered in the country in 2014. characteristic fuel consumption given by the manufacturer; Included here are Construction and Real Estate • Greenhouse gas (GHG) emissions from Sector disclosures. This report successfully direct energy; Computations derived using completed GRI’s Materiality Disclosures Service. the GHG Protocol Corporate Standard and See pages 211 to 214 for further information. Intergovernmental Panel for Climate Change (IPCC) Reporting Guidelines; and • Emission factor for the indirect energy consumption is based on National Grid Emission Factors by the Department of Energy (DOE).
6 Social Performance companies (PLCs). It helps us benchmark against international best corporate governance • Internally-generated reports on our labor practices by publicly-listed companies and and humtan rights aspects, health and safety, encourages us to go beyond our national product responsibility, and community legislative requirements. See pages 214 for the development programs. ACGS Index. • We benchmarked with Corporate Knights The data assurance for non-financial data is Capital’s 2015 Global 100 Index. This listing conducted through the Company’s annual audits is a ranking of the world's most sustainable on Quality, Environmental, Occupational Health corporations using 12 key performance and Safety Management Systems (QEHS MS), indicators. It allows us greater transparency and which are held annually by our internal audit a means to quantitatively compare to best in and external certifying body. In between these class global corporate practices. G4-15, G4-32 reviews, we also conduct data assurance through our own Sustainability Technical Working Group (STWG) assessments. G4-33 Additional Reference
Reporting Standards G4-15 The Company’s operational and financial performance filed with the Securities and This report conforms to: Exchange Commission (SEC) is reflected in the Information Statement sent to stockholders and • The Global Reporting Initiative Guidelines 4 is available at www.cebuholdings.com. (GRI-G4) for the non-financial performance of the Company under ‘Core” option. This year Feedback/Contact Information we report on 56 General Standard Disclosures, 39 Material Aspects and 53 Specific Standard For questions, comments and Disclosures (52 GRI and 1 CHI). See pages 210 suggestions, you may email us at to 212 for the GRI Content Index. [email protected]. G4-31 • We have also identified six sector-specific indicators following GRI’s G4 Sector Disclosures for Construction and Real Estate. • Our Report also adopts the ASEAN Corporate Governance Scorecard (ACGS) recommendations for ASEAN publicly-listed
7 01. Envision. Deliver.
Twenty six years ago, Cebu Holdings, Inc. (CHI) laid the groundwork for land development in Cebu. It all started with a big vision. With world class master-planning of large-scale, integrated mixed-use developments, we have helped change the economic and physical landscape of Cebu.
As we expand to new geographies and reach a broader market, we continue to deliver our promise—that of fulflling our share in making Cebu the center of business, IT / BPO and tourism in the region.
Let's build for tomorrow's generations 2014 Performance Highlights
We measure our impacts to the local economy and the society where we are present. As we continue to operate responsibly, we strive to balance our performance across all three criteria against our business objectives and long term goals. This section presents a quick reference on CHI's triple bottom line performance for the year 2014.
OPERATIONAL
RETAIL SPACE LEASING OFFICE SPACE LEASING >> Ayala Center Cebu >> eBloc Towers and The Walk 95% average occupancy 61 sqm gross thousand 129thousand leasable area sqm gross leasable area average 95% lease out rate
RESIDENTIAL >> Cebu Business Park ESTATES and Cebu I.T. Park CONDOMINIUMS
thousand number of sqm residential total772 gross floor area 924 units sold 87.5% expected GFA increase 1,559number of units in five years (2019) launched (owned by CHI and ALI) sqm total 308,758 under construction
10 Let’s Build for Tomorrow's Generations ECONOMIC
growth in AAA billion total assets PRS Credit P2 27% gross revenues reaching P16.4 billion Rating current 1.63:1 ratio P531 million commercial net income after tax debt-to-equity 1.23:1 ratio
P2 billion capital expenditure ENVIRONMENT
increase 82species 28% in volume 3,972 existing trees nurtured of recyclables at Cebu Park equivalent to kgs District and 405,312 Amara SOCIAL
rendered a total of out of 10 3,353 total 8.7 training hours provided internal volunteer541 hours customer satisfaction 79% rating employee participation
out of 10 average training hours per employee ZERO 8.5 lost time external from work accidents customer and injuries in satisfaction 39 09 00 construction project HRS MINS SECS sites and in CHI ofces rating
CHI 2014 Annual and Sustainability Report 11 JOINT MESSAGE FROM THE CHAIRMAN AND THE PRESIDENT G4-1, G4-2
Cebu Holdings, Inc. (CHI) is proud to consider itself as a major partner in building Cebu. Since the late eighties, it has worked to unlock the value of land in Cebu Park District, an integrated mixed-use development comprised of Cebu Business Park, and subsidiary Cebu Property Ventures and Development Corporation’s (CPVDC’s) Cebu I.T. Park.
Twenty six years ago, when Ayala Land was looking for a next estate to develop into a central business district after Makati, Cebu was the top choice. The city showed promise as an ideal location where Ayala Land’s afliate company, CHI, could set the stage for even further growth.
Since the late eighties, CHI has worked to unlock the value of land in Cebu Park District, an integrated mixed- use development comprised of Cebu Business Park, and subsidiary CPVDC’s Cebu I.T. Park.
Bernard Vincent O. Dy
12 Let’s Build for Tomorrow's Generations The year 2014 was another record year as we exceeded financial targets. The year ended with P2.3 billion in consolidated revenues and a net income of P530.9 million, the highest
Aniceto V. Bisnar, Jr. ever for the Company.
In planting the seeds of progress many Building strong foundations years ago, both CHI and Cebu are reaping the rewards. Last year, Cebu City The year 2014 was another record continued to be ranked one of the top year as we exceeded financial targets. ten ofshore BPO locations in the world. The year ended with P2.3 billion in consolidated revenues and a net income Our twin districts – Cebu Business Park of P530.9 million, the highest ever for and Cebu I.T. Park continue to play a vital the Company. role in the city’s economy. Both parks and adjoining areas enjoy a critical mass We achieved this by strengthening of locators in the spheres of business, our foundations. banking and finance, IT/BPO and tourism services. Today, both parks have We focused on raising capital to enable over 65,000 workers. us to seize opportunities in the market.
CHI 2014 Annual and Sustainability Report 13 We focused on raising capital to enable us to seize opportunities in the market. Last year marked
the success of our maiden We continue to enhance our existing bonds ofering, resulting developments. Ayala Center Cebu, the centerpiece of our flagship development, in a capital infusion of Cebu Business Park, recently expanded with a new wing and introduced P5 billion for projects in premium retail brands and first-in-Cebu concepts, enhancing the Cebuano the pipeline and other shopping experience with a refreshing leisure destination. landbanking activities. We also continue to serve the growing demand for ofce space. Capitalizing on the increasing IT and BPO demand, we concurrently topped of and launched Last year marked the success of our two additional eBloc Towers in Cebu I.T. maiden bonds ofering, resulting in Park through CPVDC. Today, Cebu I.T. a capital infusion of P5 billion. The Park is home to over 70 percent of the funds will be used for projects and city’s BPO industry. developments in the pipeline and other landbanking activities to further grow We were able to build up our leasing our portfolio. Our ofering was over- portfolio’s gross leasable area to 187,555 subscribed by 1.6 times, showing investor square meters of retail and ofce confidence in the Company. space — comprising over half of the
14 Let’s Build for Tomorrow's Generations Company’s revenues. This makes for a to 1.4 million square meters for ofce, strategic mix of revenue sources with a commercial, and residential uses. This steady flow of recurring income. will service the 65,000 workers of Cebu Park District, a number which we expect Sales of residential units also remain to grow by 20 percent in 2015. strong as we start the turnover of various products to buyers, such as Ayala Land We will also develop more projects in Premier’s 1016 Residences, Alveo’s the Cebu I.T. Park to serve its growing Sedona Parc, and the Avida Towers Cebu. population. The two-hectare stacked mixed-use development in Cebu I.T. Building for future generations Park, aptly named Central Bloc, will showcase the convergence of business We will continue to build within our and leisure that the Company is known existing communities and develop for. We expect this landmark project to new estates to ensure sustained be a strong anchor in the estate. long-term growth. Plans for our new mixed-use districts in Cebu Park District continues to see Mactan and Mandaue are well under way. strong development with a total of 17 Our 13-hectare proposed development buildings currently under construction. in Mactan, under a joint venture with These new structures will add 308,758 Taft Property Venture Development square meters of gross floor area (GFA). Corporation, is set to become the This will close to double the amount of mixed-use leisure and resort community built-up GFA within the next five years of choice. We expect this development
CHI 2014 Annual and Sustainability Report 15 In working, we also remember our responsibility to our shareholders, our business partners, the communities that
to service the projected tourism market we develop and our which is estimated to grow to 5.3 million customers. CHI strongly in 2020.
The 15-hectare city center in Mandaue, believes that sustainable on the other hand, will feature innovative residential developments and communities are commercial spaces having retail and long-term drivers of ofce components. CHI has a 10 percent stake in this partnership with Ayala Land, shareholder value. Inc. and AboitizLand, Inc.
Building to last
With these plans, we are confident that we will be able to sustain long-term as one among five finalists at the 3rd growth. Our confidence is built on Philippine Stock Exchange (PSE) Bell several factors: Awards. This is the highest accolade given locally to listed companies with First, our business thrives due to strong “world-class corporate governance corporate governance driven by integrity standards and practices.” Assessments and professional competence. This year, were based on the strength of a we were honored with high distinction company’s adherence to PSE’s corporate
16 Let’s Build for Tomorrow's Generations governance guidelines and relevant rules Lastly, we acknowledge our people and regulations. as critical in ensuring that plans are executed in accordance with our Second, we are prudent in our business brand standards. Our strong culture of outlook but remain adaptive to changes performance and teamwork allows us to in the economic landscape and market achieve solid business results. conditions. As we move forward with our program to expand into new growth Building sustainable communities centers, we plan carefully to ensure high probability of success by understanding In working, we also remember our clearly the needs of our consumers. responsibility to our shareholders, our business partners, the communities Third, our residential, commercial and that we develop and our customers. leasing properties continue to be well- CHI strongly believes that sustainable received by the market. We remain communities are long-term drivers of market leaders in locations where we shareholder value. are present. Given our track record of creating masterplanned, integrated, Our business is closely linked to the mixed-use communities, we are communities in which we operate, confident that these new locations will and we continue to be integral to their become significant contributors to our development. We communicate and bottom line in the near future. work diligently with the government, industry and community groups to
CHI 2014 Annual and Sustainability Report 17 We take great pride in what has been achieved. We remain confident in the capability of our organization to build on our success
even further. We benchmarked with Corporate Knights Capital’s KPIs and aligned the disclosure requirements with the ASEAN Corporate Governance Scorecard.
develop strategies for the growth We have also refined our Sustainability of Metro Cebu through vibrant and Framework to better align with the key engaged communities. economic drivers of Cebu – tourism, BPO and IT, construction, and real estate Sustainability is a key principle that development. Our three focus areas we have operated on from the very namely, supporting local businesses and beginning. In fact, we pioneered enabling communities; designing and GRI-G4 reporting in the country in developing healthy, dynamic city areas; 2013. In pursuit of greater accountability and bridging global companies to local and transparency, this year, we skilled labor and professionals, contribute increased our General and Specific to sustained performance delivery. Standard Disclosures including one (See more details on our Sustainability CHI-specific indicator. framework on page 108 of this Report.)
18 Let’s Build for Tomorrow's Generations 19
Our eforts to drive growth through positioning them for growth, enabling sustainability was acknowledged strong relationships with local through a Special Recognition at the government, and strengthening our first Sustainable Business Awards (SBA) operating efciency strategies and risk Philippines 2014 for Best Practices in management approach. Workforce Management with CHI being the only Cebu-based company cited. We take great pride in what has been achieved. We remain confident in Our approach to sustainability has the capability of our organization given us a number of benefits: creating to build on our success even high-quality products, enhancing further. We will continue to build for our market reputation as a trusted tomorrow’s generations. brand, empowering our people and
Bernard Vincent O. Dy Aniceto V. Bisnar, Jr. Chairman President
CHI 2014 Annual and Sustainability Report 19 02. Set a target. Exceed it.
We rely on our sustainability framework as our road map to steer us to meet the objectives we set. We strive to maximize the use of our resources and improve productivity to ensure that we deliver or even exceed our targets.
Let's build for tomorrow's generations MESSAGE FROM THE CHIEF FINANCE OFFICER G4-1, G4-2
The Philippine economy showed its continuing resilience despite adversity, ending 2014 with the third highest gross domestic product (GDP) growth in the region, after Vietnam and China. Though the yearend 6.1 percent GDP growth was lower than that of 2013, it was a strong performance considering the efects of recent natural calamities, as well as the uncertainties of the global economic environment.
Against this challenging backdrop, we at Cebu Holdings, Inc. (CHI), have continued to manage our business prudently, aggressively seeking opportunities for further growth while keeping risks within manageable levels. Our balance sheet remains strong, even stronger in fact as we actively managed our debt profile in 2014 ensuring it remained long-dated yet cost efective.
Our Company’s principal strength lies in its involvement in highly diversified businesses including a range of residential products that cater to various market segments. The various residential condominiums we have launched bring in over 4,500 units upon completion, making us the biggest real estate group,
“... we have continued to manage our business prudently, aggressively seeking opportunities for further growth while keeping risks within manageable levels...”
Enrique B. Manuel, Jr.
22 Let’s Build for Tomorrow's Generations Our brand is very strong, our financial position is healthy with a variety of funding sources available and we have the manpower and ofering the most number of units across the widest range of market segments in Cebu. Our the expertise to undertake master planned estates are also the preferred locations for traditional ofce, BPO ofce and both pocket-sized and retail space leasing. large-scale projects or Combining leading-edge product innovation with prudent and efective risk management practices, investments that balance the we have the ability to manage a complex portfolio of projects and developments and are need for sustained earnings able to thrive and prosper through the cyclical nature of the industry. growth and long-term
In Cebu, CHI is synonymous with quality and value creation. prestige and is the most widely-trusted brand in the local real estate industry. CHI, with Ayala Land, maintains market leadership in all of our product lines, with 22.8 percent share in the residential vertical market and 17 percent share P2.2 billion as a result of a strategic balance of in the BPO ofce leasing market. Our Company revenues from both our leasing and real estate is in a very good place, and is positioned well sales businesses. for continued growth. Our brand is very strong, our financial position is healthy with a variety Our consolidated assets grew 27 percent, of funding sources available and we have the reaching P16.4 billion at yearend. Our cash and manpower and the expertise to undertake cash equivalents and short-term investments both pocket-sized and large-scale projects or stood at P3.1 billion with a current ratio of 1.63:1 investments that balance the need for sustained as of such date. Commercial debt-to-equity ratio earnings growth and long-term value creation. was at 1.23:1, while total debt-to-equity ratio was at 1.86:1. Maintain a strong balance sheet Total capital expenditure of P2.29 billion was We ended 2014 with a net income of P530.9 spent for the following: 39 percent for ofce million, up by six percent versus that of the building, while 38 percent for investment in previous year-- the highest yet recorded since subsidiaries and afliates, nine percent for 1988. This is the result of the strong performance residential development, six percent each for across all of our business lines including retail and commercial center improvements and land ofce leasing, residential lots and condominium acquisition, one percent each for corporate units sales and other income. Our revenue rose business and commercial lot development. to P2.3 billion, up six percent from last year’s
CHI 2014 Annual and Sustainability Report 23 Cebu Holdings, Inc. and Subsidiaries (Year Ended December 31) G4-9
2014 2013 2012 2011 2010
For the Year (in thousand pesos)
Revenues 2,293,579 2,169,510 1,633,034 1,442,701 1,521,870 Net Income 530,877 501,145 443,640 436,192 406,200 Dividend Amount 230,409 211,208 192,007 134,406 134,406
At Year-End (in thousand pesos)
Total Assets 16,384,951 12,950,353 9,749,063 7,131,313 6,038,390 Cash and Cash Equivalents 3,099,293 1,191,755 1,864,017 1,217,187 923,173 Commercial Loans 6,719,480 4,377,977 1,845,062 950,675 165,000 Stockholders’ Equity 5,466,232 5,174,518 4,942,684 4,704,483 4,415,142
Per Share (in pesos)
Earnings Per Share 0.28 0.26 0.23 0.23 0.21 (EPS) 0.12 0.11 0.10 0.07 0.07 Dividend Per Share 2.85 2.69 2.57 2.45 2.30
Financial Ratios
Current Ratio 1.63 1.21 1.43 2.42 1.84 Commercial Debt-to-Equity Ratio 1.23 0.85 0.37 0.20 0.04 Total Debt-to-Equity Ratio 1.86 1.36 0.91 0.45 0.30 ROE 9.98% 9.91% 9.20% 9.57% 9.49% ROA 3.62% 4.42% 5.26% 6.62% 6.88% Stock Price 5.16 5.73 4.00 2.50 2.70
24 Let’s Build for Tomorrow's Generations 23% 61%
0.54B 1.38B We saw earnings per share increase Interest and Retail Ofce from P0.26 in 2013 to P0.28 in 2014. Our Other Income Space Leasing cash dividends were declared at P0.12 per share or a total of P230.4 million in 10% December 2014. 0.24B Residential Lot and Condo Sales Strengthen operations REVENUE and efciency MIX
We continue to invest in master planned, 6% mixed use developments to drive enhanced 0.14B quality of life within our created spaces, Theater and support our vision of a dynamic, Operations vibrant Cebu. 2.29 BILLION TOTAL REVENUES Recurring income from retail and ofce space leasing made up 60 percent of consolidated revenues, bringing in P1.4 billion. With the opening of our latest expansion, Ayala Center Cebu increased its leasable space to 127,000 square meters. This new wing brought Revenues (in thousand pesos) G4-9 in premium brands such as Zara, Tumi and Fred Perry, as well as the four-storey anchor, Rustan’s, 2,500 complete with supermarket and three levels of 2,293,579
2,000 2,169,510 department store. The mall now has over 500 merchants and a lease out rate of 95 percent. 1,633,034
1,500 1,521,870 1,442,701 With the IT and BPO industry being one of the 1,000 drivers of Cebu’s local economy, we continue to build up our ofce leasing portfolio to cater to
2010 2011 2012 2013 2014 this demand. The first three towers of the eBloc
CHI 2014 Annual and Sustainability Report 25 Tower series are host to some of the top global IT Manage risks companies and maintain an average occupancy of 95.3 percent for ofce space. We are currently CHI’s consistently improving profitability has the market leader in BPO ofce stock, with over led to expected improvements in cash flows. 61,439 square meters of leasable space. The Our Company holds a sizeable amount of ongoing construction of eBloc Tower 4 at Cebu landholdings which add to its financial flexibility, I.T. Park and the ACC Corporate Center at Cebu enhancing its ability to pursue expansion plans in Business Park will bring in an additional 46,988 the future. square meters of leasable space by the last quarter of 2015. Apart from maintaining a conservative debt profile, there was no incidence of unexpected Revenue from residential land and condominium systems breakdown nor unexpected asset sales brought in total income of P237.3 milion, impairments or losses. Our debt maturity profile contributing 10 percent to the Company’s remains above five years and we continue to hold revenue. With our robust and committed a high AAA credit rating. We remain within policy operational strategy for growth, the previous year limits for interests cover and asset mix, and we saw four project completion turnovers. aim for improved return on investments for our new partnerships and key developments. Other components of revenue include equity in net earnings of associates, interest and other In the past year, our material risks were well income of P539.1 million, which is 23 percent of managed with the appropriate mitigation the Company’s total revenue.
Net Income (in thousand pesos) G4-9 Total Assets (in thousand pesos) G4-9
700 19,000
17,000
16,384,951 500 530,877 15,000 501, 145 443, 640 436, 192 13,000 406, 200 12,950,353 300 11,000
9,000 9,749,063
100 7,000 7,131,313
5,000 6,038,390
2010 2011 2012 2013 2014 2010 2011 2012 2013 2014
26 Let’s Build for Tomorrow's Generations Key Figures in 2014
REVENUE COMMERCIAL DEBT STOCK PRICE P2.3 billion P6.7 billion P5.16/share 6 up from last STOCKHOLDERS’ EQUITY year's P2.2 Billion RETURN ON EQUITY NET INCOME P5.5 billion 9.98% 6 increase from P530.9 million P5.2 Billion in 2013 RETURN ON ASSETS Highest income EARNINGS PER SHARE recorded since 1988 3.62%
DIVIDEND AMOUNT P0.28 CURRENT RATIOS P230.4 million DIVIDEND PER SHARE 1.63:1
TOTAL ASSETS P0.12 COMMERCIAL DEBT-TO-EQUITY RATIO BOOK VALUE PER SHARE P16.4 billion 1.23:1 CASH AND CASH EQUIVALENTS P2.85 P3.1 billion
Stockholder’s Equity (in thousand pesos) G4-9 Stock Price G4-9
6,000 6.00
5.73 5,500 5.00 5,466,232 5.16
5,000 5,174,518 4.00 4,942,684 4,704,483 4.00
4,500 3.00 4,415,142 2.70 4,000 2.50 2.00
2010 2011 2012 2013 2014 2010 2011 2012 2013 2014
CHI 2014 Annual and Sustainability Report 27 CHI Debuts on the Local Debt Market with P5B Bonds Due in 2021 Cebu Holdings’ Maiden Bond Issuance Receives PRS AAA Credit Rating
Cebu Holdings, Inc.’s (CHI) P5-billion initial foray into the local debt market was fully subscribed to within its first week of ofering. Through the Philippine Dealing & Exchange Corp. (PDEx) platform last June 6, 2014. The entire subscription amount of P5 billion was raised. This is well and above the P3 billion initial target forecast by CHI. The bonds were oversubscribed 1.6 times over, reflecting high investor confidence and commitment in the Company. Both PDEx and the Philippine Rating Services Corporation (PhilRatings) assigned a PRS AAA credit rating, a Cebu first, to CHI’s maiden bonds due in 2021. This rating is the highest given which indicates minimal credit risk.
The bond issuance will help fund CHI’s projects and continuing landbanking initiatives.
28 Let’s Build for Tomorrow's Generations measures undertaken. We are resolute in Subsidiary CPVDC is also set to embark on a achieving high customer satisfaction rating goals. major redevelopment of a central lot in Cebu In 2014, customer satisfaction scores improved I.T. Park. This will unlock land values, as well as across our business units where we achieved an complement the I.T. Park’s growing population average of 8.7 out of 10 rating, higher than the with a regional mall, hotel and additional previous year’s 8.3 rating. ofce buildings.
Have a sound strategy Our Company is also set to expand in key cities in Metro Cebu, capitalizing on their strengths and moving forward supporting their potential for growth.
We continue to rely on our sustainability All these are calibrated to capitalize on the framework in growing the business. We have expanding market, diversify our product lines and refined our strategy to drive three focus areas grow the business for you, our shareholders. that will complement and boost our economic, environmental and social capitals in the We will continue to deliver solid results from years ahead. As we enter into a management our developments, further strengthen our transitional phase for 2015, we will continue leasing capabilities, engage in smart, sound to rely on strong corporate governance to new venture partnerships, and continue to trust intensify delivery of operational and financial in our adaptability to meet changing market performance. We also continue to look forward conditions for the benefit of our business and all to enabling partnerships beyond those with our our shareholders. parent company.
Moving forward, we will be launching additional residential towers to add to our inventory of units. We also plan to introduce an innovative concept which capitalizes on a growing demand in the ofce leasing business.
Enrique B. Manuel, Jr. Chief Finance Ofcer
CHI 2014 Annual and Sustainability Report 29 03. Build to last.
CHI is stamped with 26 years of building self-sufcient communities. Tis track record guides us in setting the pace of development as we expand to new geographies and create more products of enduring value, that will last even beyond our generation.
Let's build for tomorrow's generations 32 Let’s Build for Tomorrow's Generations The magnitude of CHI’s projects makes CHI the leading real estate company in Cebu.
The Company was established at the time when Cebu was aggressively positioning to become a major investment destination in the Philippines. CHI’s entry into Cebu was both timely and beneficial for an island-province and city that is strategically located at the crossroads of commerce and trade in the Visayas and Mindanao.
The magnitude of CHI’s projects makes CHI the leading real estate company in Cebu. The Company has great faith in the growth and progress of Cebu and it also has served to catalyze the area’s urban development. CHI has set the standard for high-growth commercial zones in Cebu City, and has influenced the appreciation of land values through world-class development.
Core Values G4-56 Mission and Vision Statement G4-56, E.3
Focus on Customer We shall be the premier real estate company in Cebu Bias for Results creating and providing market-driven products of enduring Entrepreneurial Drive value through a customer-focused and highly-motivated Teamwork team of professionals. Concern for People Empowerment of People We ensure the trust and confidence of our shareholders with Pursuit of Excellence sustainable and profitable growth while improving the quality Love of God Responsibility to the of life of the communities in the markets which we serve Community with honor and integrity. Enhancement of Quality of Life
CHI 2014 Annual and Sustainability Report 33 Ownership Structure
Cebu Holdings, Inc. (CHI) is a publicly-listed Company engaged in real property ownership, development, marketing and management.
The Company was registered with the Securities and Exchange Commission (SEC) on December 9, 1988, with an authorized capitalization of P1.0 billion. As of December 31, 2014, the Company’s capitalization is at P3.0 billion. G4-7, G4-17, D.1
49.80 - Ayala Land, Inc. 17.29 - Aberdeen Asset Management Asia Ltd. 11.52 - First Metro Investment Corp. OWNERSHIP STRUCTURE 10.75 - Aberdeen International Fund Managers Ltd. 5.07 - Government Service Insurance System 3.99 - PCD Nominee Corp. (Filipino) 1.58 - Others
Membership in Associations G4-16 Awards and Recognitions 2014
BUSINESS AND MANAGEMENT CHI maiden bonds issuance received AAA credit rating from the PDEx and the Philippine Rating Services Corporation Ayala Business Club Cebu, Inc. (PhilRatings) (April 30,2014) Cebu Business Park and Neighboring Barangays Altruistic CHI as a finalist in the 3rd Philippine Stock Exchange (PSE) Alliance, Inc. Bell Awards, the highest distinction given to listed companies Cebu Business Park Association, Inc. with ‘world-class corporate governance standards and practices’ (November 10, 2014) Cebu Chamber of Commerce and Industry Chamber of Real Estate and Builders’ Association, Inc. CHI was given a special recognition at the first Sustainable Business Awards (SBA) Philippines for best practices in the Geoplan Cebu Foundation, Inc. workforce category (July 14, 2014) International Council of Shopping Centers Cebu I T Park – Special Citation for its vision, development Management Association of the Philippines and continued support to Cebu’s emerging Information Philippine Quality and Productivity Movement – Visayas and Communication Technology and Business Process Management industry during the Grand Chamber Awards Philippine Retailers Association (June 28, 2014) Philippine Chamber of Commerce and Industry Ayala Center Cebu’s ‘Opening Doors, Breaking Barriers’ Financial Executives Institute of Cebu, Inc. PWD awards finalist (Cause-related Marketing Category) – Asia Pacific Shopping Center Awards, Singapore (November SUSTAINABILITY REPORTING 11, 2014) Global Reporting Initiative Organizational Stakeholder Ayala Center Cebu as the ‘Best Lifestyle Mall’ and The Terraces as the ‘Best Park’ in the Best of Cebu 2014 ENVIRONMENTAL AND ECOSYSTEMS CONSERVATION recognized by Sun Star Cebu Philippine Business for the Environment Ayala Center Cebu received the ‘Kasangga Award’ as an Cebu Uniting for Sustainable Water Foundation Interruptible Load Program (ILP) Partner conferred by the Visayan Electric Company (June 5, 2014)
EDUCATION AND TRANSFORMATIONAL AWARENESS Ayala Group of Companies (in Cebu) – ‘Tribute of Highest Cebu Educational Development Foundation for Distinction’ Tourism and Investors’ Night, Cebu Business Month, June 20, 2014. Information Technology
34 Subsidiaries and Afliates 100 76 CLCI CPVDC CEBU LEISURE COMPANY, INC. CEBU PROPERTY VENTURES 1994 - Formed as a joint- AND DEVELOPMENT venture company of Fun 35 CORPORATION Corporation and CHI SOLINEA, INC. Owner and developer of 1997 - Fun Corporation Cebu I.T. Park sold its shares to CHI A partnership between CHI 1990 - Registered with the and Alveo Land Corporation SEC on August 2 Owner and developer of Solinea and BPI Cebu Corporate Center at Cebu 100 37 Business Park AiO CIHCI ASIAN i-OFFICE CEBU INSULAR HOTEL PROPERTIES, INC. COMPANY, INC.
1995 - Incorporated on April 6 Initially a partnership between 100 CPVDC and Ayala Land, Inc. A partnership between CHI and AyalaLand Hotels and CBPTMI A special purpose vehicle Resorts Corp. CEBU BUSINESS PARK that engages in real estate THEATERS MANAGEMENT Owner and developer of development COMPANY, INC. Cebu City Marriott Hotel Fully acquired by CPVDC in April 2013 Registered with the SEC to engage in all aspects of the theatrical 55 and cinematographic TPEPI entertainment business, 10 TAFT PUNTA ENGAÑO including theater CDPEI PROPERTY, INC. management and other CEBU DISTRICT PROPERTY related undertakings ENTERPRISE, INC. 2013 - Formed as a joint- venture company with Taft Formed as a joint venture Property Development Corp. company with Ayala to develop a 13-hectare Land, Inc., CPVDC and property in Mactan. 35 AboitizLand to develop SPI a 15-hectare property in SOUTHPORTAL Subangdaku, Mandaue PROPERTIES, INC. City, Cebu Formed as a joint venture 30 company with Ayala Land, CBDI Inc. for the development CENTRAL BLOCK DEVELOPERS, INC. of Alcove Residences (Park 35 Point Residences Sequel) ASPI Formed as a joint venture AMAIA SOUTHERN company with Ayala Land, Inc. PROPERTIES, INC. and CPVDC for the Cebu I.T. Park Superblock Development Partnership between CHI and Amaia Land, Inc. for the development of Amaia Steps in Mandaue City, Cebu Capitalizing on the opportunities presented POBLACION PIT-OS
After more than two decades in business, we have aggressively capitalized on the opportunities presentedCONSOLACION by a rapidly expanding Cebu market. With our expansion projects, we continue to make our Company a sustainable investment in the long haul. TALAMBAN
BUSAY
CEBU CITY CANSAGA
NIVEL HILS BANILAD AMAIA STEPS Mandaue PAKNAAN MANDAUE CITY CEBU I.T. PARK MANDAUE
GUADALUPE PROJECT CEBU Subangdaku BUSINESS PARK
MACTAN INTERNATIONAL OSMEÑA BLVD CARRETA AIRPORT
CALAMBA
LABANGON
MACTAN
MAMBALING ISLAND
36 POBLACION AMARA Liloan, Cebu OUR BUSINESS G4-4, G4-8, G4-9, G4-13
LILOAN 1 Strategic Land Management
2 Real Estate Development
3 Real Estate Business - Commercial land sales - Residential subdivision/condominium sales
Commercial Business 4 Operations and Management
- Retail space lease - Office space lease
Hotel Development and Operations MACTAN PUNTA ENGAÑO 5 PROJECT - via affiliate Cebu Insular Hotel Co., Inc. (CIHCI) Punta Engaño
6 Proprietary Sports Club Shares Sales
37 N TA N AN E AB W C POPE JOHN C P.
XXIII SEMINARY A E R R A D
I N A L
R O
S A L E S N TA A AN V AB E C N P. T U E S QU E POCKET RO SAN GREENS C
ACC Corporate Center ST ÑO NI TO Construction accomplishment: SAN
39.11% as of December 2014 D OA R R JO D UI A IQ O S R Y A E CEBU N U A EN P AV HOLDINGS AO CENTER POCKET LUZ AN CEBU CITY ND GREENS MI MARRIOTT AYALA LIFE- HOTEL CITY SPORTS FGU CENTER CLUB CEBU D OA N R RA ILI 1016 B P RESIDENCES O O THE TERRACES L R Ayala Center Cebu A AM C S
A A R R C D H I B N IS A H AYALA L O R P CENTER O R S E A Y E CEBU L S E S A A V V E PARK POINT E N ACC N U RESIDENCES U E CORPORATE E CENTER
PUV PARKLANE HOTEL TERMINAL SOLINEA E (CYAN) KAMAGONG U B N MANDARIN O E H V HOTEL O A SOLINEA L N A ZO QUEST HOTEL V U (TURQUOISE) E L N U E SOLINEA (LAZULI) KAMPUTHAW
MOLAVE ST BPI CORPORATE TUNE HOTEL NEGR N CENTER OS ROAD
.
E
S POCKET
A
R GREENS
I O TOJONG ST
S
T
R MCCREW VILLE ROAD
E
E
T
BPI CEBU CORPORATE ACENTERCACIA ST Start of construction
ASILO DE LA MILAGROSA GOLDEN PEAK HOTEL & SUITES
AVE LINO MORACEBULES ST BUSINESS PARK D N U O P M 38 O S C ZALE GON I
N
C
A .
B
S
O
T
R
C
E
S M
H
.
. B
B
F O
. O
A R
R R C
G
C E
O S I
L
N S L
I T A
A
S
S
T T Legend:
IN ST JOAQU H. JOAN CAM OT commercial ES R OAD
PARK Sedona Parc office RD ÑA TOWER Construction accomplishment:ESCA ONE 99.50% as of December 2014 residential SEDONA PARC retail POCKET PARK GREENS TOWER
TWO M A C T A N S T M
.
J .
P C O U LEYTE LO E N
C O
A V E N 1016 Residences U
E P
O L
Construction accomplishment:I E
N
H
O L T
T A N 99.2% as of December 2014 S
U
A T
E
T
S
E N
U
T
HIPODROMO D
U P A
S
Q A
P S R
L
O
E
A O
L R
U
P R
-
C. MINA F
F L
ST JOHN STREET N U
H
O A
U P
T
I
S
A
A R
A
P
L
E
F
T
H
S
T
O
T
M
S
R
H
U
T
O
E
R A
Z Park Point Residences A N Construction accomplishment: HIP ODROMO OVAL RD 46.77% as of December 2014
S ORSO GON TUGKARAN ROAD NURSERY
BAN TAYAN ROAD CARRETA
E NU SORSOGON VE ROAD A Solinea 1 (Cyan)M LO I I AX M ConstructionM accomplishment: L U RA S E N A 36.95%E as of December 2014 V G E N U E
COLEGIO DE LA Solinea 2 (Turquoise) IMMACULADA CONCEPCION Construction accomplishment:
GORORDO AVENUE 16.23% as of December 2014
Solinea 3 (Lazuli) Start of construction
G E N E C H A V E Z S T 39 CEBU BUSINESS PARK Promoting business and commercial growth in the region
The park synthesizes the home-work-leisure dynamics, reshaping the urban landscape of Cebu with the vibrant mix of retail, ofce, living and residential developments, setting the pace for a more sustainable living.
Cebu Business Park has seen 32 projects completed and 12 under construction continuing the build up of innovative spaces positioned for growth.
40 41 AYALA CENTER CEBU Setting a new standard in Cebu’s retail industry
Continuing to complement Cebu’s vibrant community, Ayala Center Cebu’s four level retail expansion adding 36,500 square meters of gross leasable area is now 95 percent leased out. The expansion brings in premium foreign brands further increasing the options of merchandise mix for the discerning Cebuano market and reinforcing Ayala Center Cebu as the icon of shopping and lifestyle.
42 43
Best of Cebu Awards
Ayala Center Cebu was named Cebu's Best Lifestyle Mall in Sun Star's Best of Cebu 2014 Awards. The mall likewise received citations as the Best Customer Restrooms, Best Jeepney Terminal and Best Park.
The six-month selection process by editors of Sun Star included incognito visits to nominated establishments and deliberations on which ones fulfilled a particular award or title.
The recognitions are a validation of CHI’s high standard service delivery, giving shoppers the widest range of choices and convenience, the best planned facilities and unparalleled customer service.
Rustan’s Supermarket at Ayala Center Cebu opened on August 9, 2014. The event was lead by CHI’s Aniceto V. Bisnar, Jr. and Rustan Super Center, Inc. CEO and President, Donnie V. Tantoco.
43 AYALA LAND PREMIER: 1016 RESIDENCES, PARK POINT RESIDENCES AND AMARA Ofering exclusive and distinctive living experiences
1016 Residences, which is directly connected to urban resort City Sports Club Cebu, gives residents a range of facilities and amenities for shopping, recreation and business. This 109-unit tower neared completion by the end of 2014.
Park Point Residences is built on top of Ayala Center Cebu, with private access to the city's premier dining, shopping, and entertainment destinations. It posted 49.5 percent completion by yearend.
44 Amara, located in the northern town of Liloan in Cebu, provides the ideal resort-inspired lifestyle where residents can nurture relationships with family, neighbors and friends. Percentage completion as of the end of 2014 stood at 95.6 percent for The Parks at Amara.
45 Solinea Lazuli and BPI Cebu Corporate Center groundbreaking ceremonies
Solinea Inc. marked another important milestone with the groundbreaking ceremony of its two signature projects in Cebu: Solinea Lazuli and the BPI Cebu Corporate Center.
This event formally strengthens and continues the fulfillment of Solinea’s distinct city resort living experience with the much-awaited third residential tower, Lazuli. The BPI Cebu Corporate Center, on the other hand, is Alveo‘s first ofce development in Cebu, introducing next- level, innovative workscapes as the Southern Philippine’s number one business address.
46 ALVEO: SEDONA PARC AND SOLINEA Introducing vibrant and cosmopolitan communities
Sedona Parc is a stylish residential condominium of only 114 units that will ofer an upscale lifestyle set in a tranquil and highly- accessible parkside location. This innovative residential tower neared completion by the end of 2014.
Solinea is CHI and Alveo’s first multi-tower development in Cebu City, master planned and envisioned to ofer city resort living. Located across Ayala Center Cebu, this vibrant community broke ground for its third tower in 2014. 47 CITY SPORTS CLUB CEBU The urban recreational and sports resort
48 The urban recreational and sports resort located at the heart of the metropolis ofers a diverse range of amenities for leisure, dining, health and fitness. Stepping up to modernize its facilities, the club underwent a multi-million peso renovation which started in 2013 to further enhance its multitude of services to ofer to club users. 49 50 CEBU CITY MARRIOTT HOTEL Business and leisure for the discerning traveler
Located within the city’s premier business and lifestyle district, Cebu City Marriott Hotel ofers a quality experience for its guests. The 299-room business hotel is beside Ayala Center Cebu ofering shopping, recreation and leisure activities at their doorstep.
51 GOLDEN SUN DRIVE GOV . M. CU ENCO AVEN UE CEBU COUNTRY CLUB
eBLOC TOWER 4 eBLOC TOWER 1 J. M. DE L M AR ST RE POCKET AVIDA TOWER ET RIALA 1 GREENS
AVIDA TOWER RIALA 2
AVIDA TOWER Avida Tower Riala 1 RIALA 3 Construction accomplishment: T E 18.9% as of December 2014 E R T S IA T S D Avida Tower Riala 2 D N N 2 I T E T Construction accomplishment: S E T S R 1 T S 16.09% as of DecemberSA 2014N M IGUE A L RD L IL V Z T Avida Tower Riala 3 E CENTRAL BLOC E E IN R Grand Launch: T S ST A A EG M July 12, 2014 W G O . I GE R O D NZ A ON P ST RE CAMP LAPU-LAPU ET CENTRAL COMMAND AVIDA TOWER 1
AVIDA eBLOC Avida Tower 1 TOWER 2 TOWER 2 Turnover: August, 2014
eBLOC TOWER 3
Avida Tower 2 Construction accomplishment: 93.7% as of December 2014
LA GUARDIA ST CEBU IT PARK
LA GUARDIA EXT
52 ST LAWRENCE ST
STEPHENSON ST G E N . L IM S T
T S eBloc Tower 4 S O T N A Construction accomplishment: S D A B A
23.30% as of December. 2014 J
INTERNATIONAL PHARMACEUTICALS, INC. BAUHINA DR
GO V. M. CU EN CO AV CEBU MEDICAL EN SOCIETY UE
UE EN Central Bloc AV SAMANTABHADRA NA Site preparation INSTITUTE LU AN JU
J . M . D EL M A R ST TESDA RE REGION VII ET BUREAU OF INTERNAL REVENUE POCKET GREENS T E E R T S D A THE WALK B WATERFRONT A CEBU
POCKET GREENS W . G EO N ZO N E V ST I RE R E D T S A N I L Legend: A S commercial
UCMA office
residential
JADE ST
TORQUOISE ST
FIRST ST METROSPORTS retail
EMERALD ST
DIAMOND ST
SAPPHIRE53 ST CEBU I.T. PARK Strengthening the investment climate in Cebu
Catering to leading global brands of the IT/BPO industry, the foremost technological hub’s current expansion of residential and leasing spaces with its mixed use strategy catapults Cebu as the global gateway and prime investment area. Cebu I.T. Park continues to sustain Cebu’s robust growth with 20 buildings completed and five more under construction.
54 55 56 Cebu I.T. Park Awarded for Boosting ICT/BPM Industry
In its 2014 Grand Chamber Awards, the In a separate event, the Ayala group of Cebu Chamber of Commerce and Industry companies, was lauded with the “Tribute of gave a Special Citation to Cebu I.T. Park Highest Distinction” award during the Tourism for its vision, development and continued and Investors Night of the Cebu Business Month. support to Cebu’s emerging information and communication technology and business process Signed by heads of the Cebu Chamber of management industry. Commerce and Industry, the Province of Cebu, and the City of Cebu, the award recognizes The PEZA-accredited Cebu I.T. Park is home the Ayala group for its investment in Cebu to over 70 percent of Cebu’s business process which could well be over P100 billion in outsourcing (BPO) industry. It holds the largest economic value. facilities of JP Morgan Chase and Co., NCR Philippines, Accenture, Teletech IBM, Microsoft, “The Ayala group’s investment in the Cebu Convergys and Aegis PeopleSupport and NEC Business Park and the Cebu I.T. Park are the Telecom Software Phils, Inc. outside of Manila. most important components that determined Ayala’s award of Highest Distinction. These two To cater to the still growing workforce of over locations are hosting quite a number of foreign 35,000, the two-hectare superblock of Cebu I. T. direct investors, who are involved in a number Park is set for redevelopment. The leasing portfolio of business ventures and endeavors, and the will expand to include a regional mall, ofce most recent of which, are the BPOs and BPMs,” buildings and a hotel, reinforcing Cebu I.T. Park as said Sabino Dapat, Chair of the Tourism and the top BPO destination in the region. Investment Promotion Committee of the Cebu Business Month 2014. The panel of judges was led by Department of Trade and Industry VII Director Asteria Caberte.
Cebu Holdings Inc. President (2014) Francis Monera receives the Tribute of Highest Distinction bestowed to the Ayala Group of Companies for its contribution to Cebu’s development. The award was given by the Cebu Chamber of Commerce and Industry (CCCI). (L-R) Cebu City Mayor Michael Rama, Cebu Governor Hilario Davide III, CCCI President Ma. Teresa Chan and Cebu Business Month Chairman Felix Tiukinhoy.
57 eBLOC TOWERS Addressing the continuing demand for ofce space
The accelerated growth of the IT/BPO industry has seen the rising demand for more ofce spaces. The modern ofces of the eBloc Towers with its retail provision at the ground floor accentuate the 24/7 community of Cebu I.T. Park. In 2014, eBloc Tower 3 was completed while eBloc Tower 4 was at 23 percent completion at yearend.
58 59 AVIDA TOWERS CEBU, AVIDA TOWERS RIALA, AMAIA STEPS MANDAUE Comfort and function in a secure investment
Located within the bustling Cebu I.T. Park community, Avida Towers Cebu was a best seller when it was first introduced to the Cebuano market.
With the success of Avida Towers Cebu, Avida Towers Riala was launched to cater to the demand for afordable homes in the heart of the city. This multi-tower development ofers the convenience of integrated living right in the city's most dynamic lifestyle district. The development is now on its third tower.
Amaia Steps Mandaue is the first mid-rise project of Amaia in Cebu province. Catering to the broad afordable market segment, this development ofers the hardworking family a secure place to call home. 60 61 62 CENTRAL BLOC A refreshing new hub for business and leisure
Central Bloc, which will rise at the center of Cebu I.T. Park, features two BPO ofce towers, a 500-store Ayala Mall, and a 214- room Seda hotel. Connecting Central Bloc to The Walk is a one-storey retail component complemented by open space, further enhancing the work and lifestyle experience of the city’s young business professionals.
63 Expanding to new geographies
MAGELLAN BAY
MACTAN PROJECT
MÖVENPICK HOTEL MACTAN ISLAND CEBU
AD RO O AÑ NG A E NT PU
MACTAN SHRINE
SHANGRI-LA'S MACTAN RESORT AND SPA
CHI forged strong partnerships for its continuing expansion with new large-scale, integrated, master planned mixed-use districts in key cities in Metro Cebu.
Our 13-hectare proposed development in Mactan, is a joint venture with Taft Property Venture Development Corporation. Capitalizing on Cebu’s booming tourism industry, it is envisioned to become the resort and leisure hotel, retail and residential development of choice. SUBANGDAKU V E L ELEMENTARY A S Q SCHOOL U E Z S T R E E T
M .
L O
A G L T B A E A R . PEREZ E N E.O STREET R T T O S A A
A A N E V JA E
N Z
E U DEPARTMENT OF P AGRICULTURE - CEBU LO E
BUREAU OF INTERNAL REVENUE
INNODATA KNOWLEDGE SERVICES INCORPORATED MANDAUE PROJECT NORTH BUS TERMINAL
E U N E V A A T E R U A EN G V O A L O . N A M U O F. CAB AHU G ST.
E U N VE A G LI EL U . Z E F. D R VA LE U K A O O B H A S N IU E This is a 15-hectare cityN center project locatedM in Subangdaku, Mandaue City. This G S S O T R O E I E G will feature residential developmentsT andR commercial spaces having retail and SE ofce components. CEBU PORT AUTHORITY
CHI has a 10 percent stake in this partnership with Ayala Land, Inc., and AboitizLand, Inc.
CEBU DAILY NEWS CEBU INTERNATIONAL MACTAN CHANNEL PORT 04. Take responsibility.
We operate under the principles of fairness, transparency, and integrity. As a publicly- listed company since 1994, CHI has adhered to the rules and regulations of the Securities and Exchange Commission and Philippine Stock Exchange. To further strengthen our corporate governance, we have adopted internationally-recognized best practices.
Let's build for tomorrow's generations
Good corporate governance is key to CHI’s development and sustainability.
Solid corporate governance, unwavering commitment to sustainability, strong business ethics, and risk management are intrinsic to Cebu Holdings, Inc. (CHI). These pillars translate to accountability, transparency, determination, and sound management that are core to CHI’s corporate responsibility.
CHI is a publicly listed company with the directors holding no more than two percent of Philippine Stock Exchange (PSE) since 1994. the outstanding capital stock. CHI is compliant to all the rules and regulations of the PSE and the Securities and Exchange Each director is elected annually. As a rule, any Commission (SEC), and in applicable rules and former partner or employee of CHI’s current regulations relating to the development of the external auditor is excluded from election. Philippine capital market. Rule exclusion applies only in cases of elapsed termination of service reaching a minimum of two years. Composition G4-40, E.4, E.12
There is a balanced and diverse mix of There are nine members of the Board of competencies and experiences in business, Directors and three are independent. CHI is finance and law among the board. The profile fully compliant to the SEC and PSE governance of each director is found on pages 188 of 191 standards of a minimum of two independent this Report.
CHI 2014 Annual and Sustainability Report 69 GOVERNANCE STRUCTURE G4-34
BOARD OF EXECUTIVE COMMITTEE DIRECTORS COMPENSATION COMMITTEE
Internal AUDIT AND RISK COMMITTEE Audit RISK COMMITTEE PRESIDENT NOMINATION COMMITTEE
SUSTAINABILITY COMMITTEE
CHIEF FINANCE OFFICER Compliance Ofcer
MANAGEMENT COMMITTEE
Business Commercial Corporate Finance Development Business Services Division Group Group Group
Land Acquisition Leasing Operations Control and Security Analysis Strategic Land Marketing Human Resources Management Accounting and Admin Project Support / Treasury / Funds Project Development Technical Asset Corporate Management Management Communication Ofce Leasing and Corporate Operations Social Responsibility
Customer Relations Information Systems Project Support / Technical Asset Management
70 Let’s Build for Tomorrow's Generations G4-34
CORPORATE GOVERNANCE
The revised manual of Corporate Governance Independent Directors G4-40, E.12 efective July 21, 2014 stipulates the qualifications, appointment and election of CHI has three independent directors – independent directors. Fr. Roderick C. Salazar, Jr., SVD, Enrique L. Benedicto and Pampio A. Abarintos. Persons appointed as Chairman “Emeritus”, “Ex-Ofcio” Directors/Ofcers or Members of We comply with the rules of the SEC with any Executive/Advisory Board, or otherwise regard to the nomination and election of an appointed in a capacity to assist the Board in independent director. the performance of its duties shall be subject to a one (1) year “cooling-of period” prior to his We define an independent director as an qualification as an independent director. individual (1) who can and does exercise independent judgment, (2) with nothing to afect his independence from the Company or Chairman management nor interfere with the exercise of independent judgment in carrying out The chairman of the board has the responsibility the responsibilities of a director, and (3) of ensuring that the Board of Directors exercises holding no interests or no relations within the strong oversight over the Company and Company by blood (within the second degree its management. of consanguinity) or marriage to significant stockholders, the CEO or any member of our top Antonino T. Aquino served as chairman of the management team. board, assuming the position in 2009. He was replaced by Bernard Vincent O. Dy on August We also excluded from the list of independent 15, 2014. It is within the Chairman’s discretionary directors those who may have served the duties to level governance issues raised by non- company as an ofcer or significant service executive independent directors. Reputational provider, unless two years have elapsed since the risk management also falls under his jurisdiction. termination of that service.
In order to ensure that adequate time and It is CHI policy that the Chairman should not be attention is given to the fulfillment of each an immediate past president. E.6 director’s duties, CHI imposes a limit of five board seats in any group of publicly-listed companies.
Independent directors may serve for a period of not more than nine consecutive years.
CHI 2014 Annual and Sustainability Report 71 President authority within CHI’s management structure. Collectively, the Board of Directors is responsible Francis O. Monera held the position of president, for the success of the Company and ensures that assuming the position in 2007 until December 31, CHI’s obligations to its stakeholders are met. 2014. He was accountable for the Corporation’s organizational and procedural controls including The duties and responsibilities of the Board internal control mechanisms. He had general of Directors include, but are not limited to supervision of the business, afairs of the the following: Corporation extending to employees and ofcers. He had overseen the efective implementation • Approval and final adoption of the of all orders and resolutions of the strategies and corporate strategy, with pro-active policies promulgated by the Board of Directors. oversight of strategy execution; Francis O. Monera was replaced by Aniceto V. • Formulation and adoption of a corporate Bisnar, Jr. efective January 1, 2015. policy, starting with a policy related to corporate governance and oversight of The clear delineation of Board and Executive strategy execution; responsibilities within the governance structure ensures balance, accountability and enhanced • Performance monitoring, which covers independent decision-making. The duties and financial and non-financial performance as responsibilities of the Chairman of the Board and well as oversight of risk management; the President are complementary. • Setting up of an accountability system, which includes provision for rewards, Responsibilities of the Board incentives and penalties; and
and Processes G4-34, G4-35, G4-36, G4-42, G4-45, G4-46 • Promotion of a culture of ethics, social responsibility and good governance. CHI has adopted a Code of Corporate CHI’s Board of Directors adopts clear and specific Governance as mandated by the SEC. Specific guidelines on internal Board processes, and roles, duties and responsibilities of the Board in particular, the types of decisions requiring of Directors are clearly defined and aligned to Board approval. relevant Philippine laws, rules and regulations.
Included in the Company’s Board protocol are Key Roles and Responsibilities policies concerning the skills and competencies of the Board of Directors. These policies include: Overall stewardship of the Company rests on the Board of Directors, the highest governing
72 Let’s Build for Tomorrow's Generations Composition of the Board as of December 31, 2014 G4-38, E.4
DIRECTOR'S NAME TYPE PRINCIPAL NOMINATOR DATE FIRST DATE LAST ELECTED WHEN NUMBER aaaa aaaa IN THE LAST ELECTED ELECTED OF YEARS ELECTION SERVED AS DIRECTOR
BERNARD NED Ayala Land, Nomination August 15, August 15, Board Meeting new VINCENT O. DY Inc. Committee 2014 2 2014 ANTONINO T. NED Ayala Land, Nomination April 2009 2 April 2014 Annual 5 AQUINO Inc. Committee Stockholders' Meeting FRANCIS O. ED Ayala Land, Nomination April 2006 3 April 2014 Annual 8 MONERA Inc. Committe Stockholders' Meeting ANICETO V. ED Ayala Land, Nomination January 1, January 1, Board Meeting new BISNAR, JR. Inc. Committe 2015 3 2015 - Nov. 11, 2014
EMILIO J. NED Ayala Land, Nomination April 2008 April 2014 Annual 6 TUMBOCON Inc. Committe Stockholders' Meeting
JAIME E. NED Ayala Land, Nomination April 2008 April 2014 Annual 6 YSMAEL Inc. Committe Stockholders' Meeting MA. THERESA M. NED BPI Capital Nomination July 2012 April 2014 Board 2 JAVIER Corp. - Committe Meeting AMTG ANTONIO S. NED First Metro Nomination November April 2014 Annual 21 ABACAN, JR. Investment Committe 1993 Stockholders' Corp. Meeting
FR. RODERICK C. ID N/A Nomination April 2005 April 2014 Annual 9 SALAZAR, JR., SVD Committe Stockholders' Meeting ENRIQUE L. ID N/A Nomination April 2003 April 2014 Annual 11 BENEDICTO Committe Stockholders' Meeting
HERNANDO O. ID N/A Nomination April 2006 1 April 2014 Annual 8 STREEGAN Committe Stockholders' Meeting
PAMPIO A. ID N/A Nomination April 2014 1 April 2014 Annual new ABARINTOS Committee Stockholders' Meeting
1 Pampio A. Abarintos replaced Mr. Hernando O. Streegan efective April 8, 2014. 2 Bernard Vincent O. Dy replaced Mr. Antonino T. Aquino efective August 15, 2014. 3 Aniceto V. Bisnar, Jr. replaced Francis O. Monera efective January 1, 2015.
CHI 2014 Annual and Sustainability Report 73 THE BOARD OF DIRECTORS
(from left to right) Jaime E. Ysmael Filipino, 53, has served as Director of CHI since April 29, 2008. He has been the Treasurer of CHI since August 2014.
Antonio S. Abacan, Jr. Filipino, 71, has served as Director of CHI since November 1993. Concurrently, he is the Vice Chairman of Metrobank Group of Companies.
Ma. Theresa M. Javier Filipino, 44, has served as a Director of CHI since July 16, 2012. She is a Director of CPVDC, a publicly listed company.
Bernard Vincent O. Dy Emilio J. Tumbocon Filipino, 51, has been the Chairman of the Board of Directors Filipino, 58, has served as director of CHI of CHI since August 2014. He is the President and Chief since April 29, 2008. He is a Senior Vice- Executive Ofcer of Ayala Land, Inc. and Chairman of the President at Ayala Land, Inc., and a member Board of Directors of CPVDC. of its Management Committee.
74 The Board of Directors’ Profle is found in pages 188 - 191 of this Report. Aniceto V. Bisnar, Jr. Filipino, 51, has been the President of CHI since January 1, 2015. He is also the President of CPVDC, a publicly listed company. Concurrently, he is the Vice President and Chief Operating Ofcer of the Visayas-Mindanao Group of Ayala Land, Inc. Prior to being appointed as President, he was Executive Vice President of CHI and CPVDC since March 17, 2014.
Francis O. Monera Filipino, 60, served as director of CHI and CPVDC, from April 28, 2006 until Dec. 31, 2014. He served as President of CHI and CPVDC from 2006 to 2014. He was the Chief Operating Ofcer of CHI before he was elected president of the Company efective January 1, 2007.
(from left to right) Enrique L. Benedicto Filipino, 73, has served as an Independent Director of CHI since April 25, 2003. He is currently the Honorary Consul of Belgium.
Pampio A. Abarintos Filipino, 71, has served as an Independent Director of CHI since April 8, 2014.
Fr. Roderick C. Salazar Jr., SVD Filipino, 67, has served as an Independent Director of CHI since April 29, 2005.
75 • Ensuring that at least one of its non- CHI requires of its directors, at least 75 percent executive directors has prior working attendance of all Board meetings. Considerate experience in the sector or broad industry provision for electronic presence is given. group to which the Company belongs; Individual physical attendance is required in at • Requiring all directors to undergo an least 50 percent of the Board meetings. orientation program on corporate The Board undergoes a formal self-rating governance; and system annually. Assessments are made on both • Encouraging and supporting its directors to individual and collective capacities. Focus is given attend continuing education programs on to level of compliance with leading practices corporate directorship. E.8, E.9 and principles on good governance. Areas for improvement are determined. Independence, The Company’s Board of Directors also approves experience, judgment, knowledge, time and implements our vision/mission and core commitment, and teamwork are factored in. values. A Board calendar is also adopted to allow E.1, E.14, E.15, E.16 for periodic revisit and review of our governance charter and of our corporate strategy map, along Group meetings, without the presence of any with its related performance scorecards. E.1 executive director or management representative, are supported and arranged for all non-executive
Board Performance G4-44 directors at least once annually. E.7, E.13
Director and Senior Executive The Board meets at least three times a year. Dissemination of agenda, presentation materials Compensation and items for approval are made available at least three days prior to meeting schedule. Non-executive directors are members of the Board of Directors who are neither ofcers Information is provided by the Corporate nor consultants of the Company. Per diem Secretary who may also serve as adviser to the remuneration consists of P40,000 for each board of directors. Board meeting attended and P20,000 per Board committee meeting actually attended. Stated The passage of important decisions that remuneration of non-executive directors became significantly impact the Company requires the efective April 28, 2006. None of the directors presence of a quorum of the directors. The has been contracted and compensated by the Company requires two thirds of the directors Company for services other than as a director. to be present for determining the quorum of the meeting.
76 Let’s Build for Tomorrow's Generations Record of Attendance E.7
Attendance of Directors - for Board and Organizational Meetings held last February 27, April 8, August 15 and November 11, 2014 BOARD NAME OF DIRECTOR ELECTION DATE NUMBER OF NUMBER OF % MEETINGS MEETINGS ATTENDANCE HELD DURING ATTENDED THE YEAR
August 15, Chairman Bernard Vincent O. Dy 2 2 2 100% 2014
Chairman Antonino T. Aquino 2 April 8, 2014 2 2 100%
Member Francis O. Monera April 8, 2014 4 4 100%
Member Ma. Theresa M. Javier April 8, 2014 4 3 75%
Member Antonio S. Abacan, Jr. April 8, 2014 4 3 75%
Member Emilio J. Tumbocon April 8, 2014 4 4 100%
Member Jaime E. Ysmael April 8, 2014 4 4 100%
Independent Fr. Roderick C. Salazar, Jr., SVD April 8, 2014 4 4 100%
Independent Enrique L. Benedicto April 8, 2014 4 4 100%
Independent Hernando O. Streegan 1 April 22, 2013 1 1 100%
Independent Pampio A. Abarintos 1 April 8, 2014 3 3 100%
1 Pampio A. Abarintos replaced Hernando O. Streegan efective April 8, 2014. 2 Bernard Vincent O. Dy replaced Antonino T. Aquino efective August 15, 2014.
CHI 2014 Annual and Sustainability Report 77 The Board is organized into five committees. The five committees support the Board in the exercise of its authority. It is an organized means by which Company performance may be monitored, specific goals realized and issues addressed, including but not limited to governance.
Board Committees and Functions G4-37, G4-40, G4-46, G4-47, G4-48, E.4, E.11, E.17, E.19
ROLES ACTIVITIES CONDUCTED IN 2014
EXECUTIVE COMMITTEE
Exercises the powers and attributes of the Board Adopted resolutions pertaining to the strategic and of Directors, and reports all resolutions adopted tactical objectives of the Company. by this committee to the Board of Directors.
AUDIT AND RISK COMMITTEE
Oversees external audit, internal audit, financial Approved quarterly and annual audited financial reporting and risk management through its statements, annual external and internal audit regular quarterly and special meetings held plan, quarterly internal audit reports, quarterly risk in 2014. management updates, improvements to Committee and Internal Audit charter, quarterly and annual report of the Committee to the Board of Directors.
NOMINATION COMMITTEE
Reviews and evaluates qualifications of all Considered and approved the final list of nominees for persons nominated to positions in the Company directors for the year 2014-2015. which require appointment by the Board.
REMUNERATION COMMITTEE
Oversees remuneration of senior management Considered and approved the 1) 2013 performance and other key personnel. Ensures the conduct evaluation and promotion of associates, managers of formal and transparent procedure for fixing and executives; 2) 2013 performance bonus for the remuneration packages of corporate ofcers associates, managers and executives; 3) the salary and directors. adjustments for the qualified managers and executives for 2014.
78 Let’s Build for Tomorrow's Generations ROLES ACTIVITIES CONDUCTED IN 2014
SUSTAINABILITY COMMITTEE
Provides assistance to the Board of Directors Through the support of the Sustainability Technical in its responsibility to the Company’s Working Group (STWG) headed by the Corporate stakeholders that relate to the growth in Sustainability Ofcer (CSO), published the Company’s the areas of economic, environmental, and Annual and Sustainability Report based on the GRI social performance. G4 standard; In 2014, a joint executive session of the Sustainability and the Audit and Risk Committee of the board revisited the Company’s sustainability framework and strategy, management approaches, targets, programs and initiatives. The agenda also included materiality assessment and stakeholder engagement process and alignment of these initiatives to the Company’s existing quality, environment, occupational health and safety plans and programs.
Board Committees and Memberships
EXECUTIVE AUDIT AND RISK SUSTAINABILITY COMPENSATION NOMINATION COMMITTEE COMMITTEE COMMITTEE COMMITTEE COMMITTEE
CHAIRMAN (NED) Emilio J. (ID) Fr. Roderick (ED) Francis O. (NED) Bernard (ED) Francis O. Tumbocon C. Salazar, Jr., Monera Vincent O. Dy 2 Monera SVD (NED) Antonino T. Aquino 2
MEMBERS (NED) Bernard (ID) Enrique L. (NED) Emilio J. (ED) Francis O. (NED) Bernard Vincent O. Dy 2 Benedicto Tumbocon Monera Vincent O. Dy 2
(NED) Antonino T. (ID) Pampio A. (ID) Pampio A. (NED) Ma. (NED) Antonino Aquino 2 Abarintos 1 Abarintos 1 Theresa M. T. Aquino 2 Javier 3 (ED) Francis O. (ID) Hernando O. (ID) Hernando (ID) Enrique L. Monera Streegan 1 O. Streegan 1 Benedicto
(NED) Ma. Theresa M. Javier 3
(ED) Jaime E. Ysmael 3
1 Pampio A. Abarintos replaced Hernando O. Streegan, efective April 8, 2014. 2 Berndard Vincent O. Dy replaced Antonino T. Aquino efective August 15, 2014. 3 Resignation of Ma. Theresa M. Javier as Treasurer(ED) of the Company efective July 14, 2014. 3 Appointment of Mr. Jaime E. Ysmael as Company Treasurer., efective July 14, 2014.
CHI 2014 Annual and Sustainability Report 79 Director and Senior Executive Compensation G4-51, G4-52
Options Outstanding
The Company does not have stock options for its directors, executives, and employees.
TOP FOUR (4) HIGHEST PAID PROCESS CEO MANAGEMENT OFFICERS
(1) Fixed remuneration Basic Salary Basic Salary
(2) Variable remuneration None None
(3) Per diem allowance None None (4) Bonus Performance bonuses are given to Performance bonuses are given to management ofcers annually management ofcers annually
(5) Stock options and other None for CHI None for CHI financial instruments
(6) Others (specify) None to report None to report
Aggregate Remuneration
NON-EXECUTIVE DIRECTORS REMUNERATION ITEM EXECUTIVE DIRECTORS (OTHER THAN INDEPENDENT INDEPENDENT DIRECTORS DIRECTORS)
(a) Fixed remuneration Francis O. Monera None None - none to report
(b) Variable remuneration Francis O. Monera None None - none to report
(c) Per diem allowance Ma. Theresa M. Javier - P600k for all board P760K for all board and P120k meetings attended in 2014 committee meetings attended in 2014
(d) Bonus Francis O. Monera None None - none to report
(e) Stock options and None None None other financial instruments
(f) Others (specify) Francis O. Monera None None - none to report
Ma. Theresa M. Javier - P600k for all board P760K for all board and TOTAL P120k meetings attended in 2014 committee meetings attended in 2014
80 Let’s Build for Tomorrow's Generations NON-EXECUTIVE DIRECTORS OTHER BENEFITS EXECUTIVE DIRECTORS (OTHER THAN INDEPENDENT INDEPENDENT DIRECTORS DIRECTORS)
(1) Advances Francis O. Monera None None - none to report
(2) Credit Granted Francis O. Monera None None - none to report
(3) Pension Plan/s Francis O. Monera None None Contributions - none to report
(d) Pension Plans, Francis O. Monera None None Obligations incurred - none to report
(e) Life Insurance Premium Francis O. Monera None None - none to report
(f) Hospitalization Plan Francis O. Monera None None - none to report
(g) Car Plan Francis O. Monera None None - none to report
(h) Others (specify) Francis O. Monera None None - none to report
None None None TOTAL
Board of Directors Stock Rights, Options and Warrants
The Company does not have stock rights, options or warrants of its shares for the Board of Directors.
CHI applies a performance-based compensation guaranteed bonus and performance-based scheme for its senior executives. The incentive), for non-executive directors as Balanced Scorecard (BSC) Management well as ofcers is annually disclosed in the System, which utilizes financial and non- Definitive Information Statement. This is sent to financial goals, measures our performance as shareholders with the Notice of Annual General an organization. E.15, E.16 Meeting 15 business days prior to the Annual Stockholders’ Meeting. E.18 Remuneration disclosure, inclusive of the basic salary and other variable pay (i.e.
CHI 2014 Annual and Sustainability Report 81 The Management Committee targets which they are accountable for to the Board of Directors. The management and Board The day-to-day operations of the Company are of Directors are co-responsible for ensuring that overseen by the management committee and good governance is always in place. the management team. A specific vision and strategic plan of action is laid out to achieve
Executive Ofcers
OTHER NAME AND PRINCIPAL POSITION YEAR SALARY VARIABLE PAY
Francis O. Monera President
Enrique B. Manuel, Jr. Vice President and Chief Finance Ofcer / Compliance Ofcer
Ma. Clavel G. Tongco Vice President and Head, Commercial Business Group
Nerissa J. Mediano Vice President and Head, Business Development and Ofce Leasing Group
Ma. Cecilia Crispina T. Urbina Assistant Vice President and Head, Corporate Services Group and Human Resources and Administration
All above-named Ofcers as a group Actual 2013 P 18.2 million P 4.7 million Actual 2014 P 26.1 million P 2.3 million Projected 2015 P 27.4 million P 2.4 million
All other ofcers * as a group unnamed Actual 2013 P 17.1 million P 3.2 million Actual 2014 P 19.1 million P 1.2 million Projected 2015 P 20.1 million P 1.2 million
82 Let’s Build for Tomorrow's Generations THE MANAGEMENT COMMITTEE
1 2
(from left to right) 3 1 Aniceto V. Bisnar, Jr.
Enrique B. Manuel, Jr. Filipino, 41, is the Chief Finance Ofcer, Compliance Ofcer and Chief Risk Ofcer of Cebu Holdings, Inc. Concurrently, he also holds the same positions for Cebu Property Ventures and Development Corporation. 2 Francis O. Monera
(from left to right) 3 Maria Clavel G. Tongco Filipino, 47, is the Vice President and Head of Commercial Business Group of Cebu Holdings, Inc. and Cebu Property Ventures and Development Corporation. Concurrently, she is the Assistant Vice President of Ayala Land, Inc.
Ma. Cecilia Crispina T. Urbina Nerissa J. Mediano Filipino, 45, is the Assistant Vice President and Filipino, 43, is the Vice President and Head of the Head of Corporate Services Group and Human Business Development Group for Cebu Holdings, Resources and Administration Division. She is Inc. and Cebu Property Ventures and Development the Quality, Environment, Health and Safety Corporation. Concurrently, she is the Assistant Vice (QEHS MS) champion at the mancom level. President of Ayala Land, Inc.
CHI 2014 Annual and Sustainability Report 83 THE MANAGEMENT TEAM
1 1. Finance Division
(from left to right)
Maria Sampaguita D. Daculan Noel F. Alicaya Finance Manager (CLCI) Finance and Control Ofcer and Finance Division Head Judyline L. Boholst Accounting Manager Jasmine R. Calero Funds Management Manager Elvira G. Mawe Finance Manager
2. Business Development Group
(from left to right)
Romulo M. Alajid Raul S. Mananquil Business Development Manager Land Banking/Ofce Leasing Manager
Catrina S. Martinez Hannah Myrh A. Ngujo Marketing Manager Business Development Manager 2 Jonas R. Suan Ernesto T. Alfante, Jr. Business Development Manager Project Support/Technical Asset Manager
3
3. Corporate Services Group
(from left to right)
Vera R. Alejandria Joseph Francisco A. Dee Corporate Communication and Network and Systems Admin Manager Corporate Social Responsibility 4 Manager Suzette T. Go Information Systems Manager Ma. Cecilia Crispina T. Urbina Human Resources and Admin Head Jennifer G. Sia Internal Audit Manager Jeanette A. Japzon Corporate Communication and Media Relations Manager
4. Commercial Business Group
(from left to right)
Edwin S. Layese Rudy I. Reuyan Security Manager Project Support/Technical Asset Management Unit Head
Celeste Bernardine K. Dy Anne C. Climaco Deputy General Manager Marketing Manager Ayala Center Cebu 84 Let’s Build for Tomorrow's Generations Dividend Shares of Directors as of December 31, 2014
NUMBER OF INDIRECT SHARES NUMBER OF NAME OF DIRECTOR / THROUGH (NAME OF RECORD % OF CAPITAL STOCK DIRECT SHARES OWNER)
Bernard Vincent O. Dy 1 1 - 0.0000%
Francis O. Monera 2 1 - 0.0000%
Aniceto V. Bisnar, Jr. 2 1 - 0.0000%
Antonio S. Abacan, Jr. 18,751 - 0.0010%
Ma. Theresa M. Javier 1 - 0.0000%
Emilio J. Tumbocon 112,500 - 0.0059%
Enrique L. Benedicto 1 - 0.0000%
Fr. Roderick C. Salazar, Jr., SVD 1 - 0.0000%
Pampio A. Abarintos 1,000 - 0.0001% 13,500 Jaime E. Ysmael 3,375 0.0009% (PCD NOMINEE CORP.-FILIPINO)
TOTAL 135,632 13,500 0.0078%
1 Bernard Vincent O. Dy replaced Antonino T. Aquino efective August 15, 2014. 2 Aniceto V. Bisnar, Jr. replaced Francis O. Monera efective January 1, 2015.
AUDIT AUDIT AND AUDIT- OTHER Accountability and Audit YEAR RELATED FEES FEES
2010 P 628K P 227K The Audit and Risk Committee serves as an oversight to financial reporting, external audit, 2011 P 649K P 213K internal audit and risk management. A separate 2012 P 849K P 279K charter governs the oversight functions of the Audit and Risk Committee. 2013 P 1,065K P 145K
2014 P 1.041K P 317.8K
* Exclusive of VAT and out-of-pocket expenses
CHI 2014 Annual and Sustainability Report 85 Records of Trainings – Board and Management Levels G4-43
The Board of Directors was able to attend Corporate Governance-related seminars and trainings ofered by the Institute of Corporate Directors (ICD) and those in coordination with Ayala Corporation’s (AC) Corporate Governance working group for 2014. Training subjects are covered in the Corporate Governance and Risk Management Summit (AC and ICD) and Distinguished Corporate Governance Series (ICD).
NAME OF DIRECTOR / DATE OF TRAINING PROGRAM NAME OF TRAINING OFFICER INSTITUTION
Corporate Governance and The Institute of Corporate Bernard Vincent O. Dy 1 February 4, 2014 Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Antonino T. Aquino 1 February 4, 2014 Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Francis O. Monera February 4, 2014 Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Emilio J. Tumbocon February 4, 2014 Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Ma. Theresa M. Javier February 4, 2014 Risk Management Summit Directors (ICD)
Fr. Roderick C. Salazar, Corporate Governance and The Institute of Corporate February 4, 2014 Jr., SVD Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Enrique L. Benedicto February 4, 2014 Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Hernando O. Streegan 2 February 4, 2014 Risk Management Summit Directors (ICD)
Corporate Governance and The Institute of Corporate Jaime E. Ysmael February 4, 2014 Risk Management Summit Directors (ICD)
Enrique B. Manuel, Jr. Corporate Governance and The Institute of Corporate CFO / Compliance February 4, 2014 Risk Management Summit Directors (ICD) Ofcer
Distinguished Corporate The Institute of Corporate Antonio S. Abacan, Jr. February 5, 2014 Governance Speaker Series Directors (ICD)
Distinguished Corporate The Institute of Corporate Pampio A. Abarintos 2 April 29, 2014 Governance Speaker Series Directors (ICD)
1 Bernardo Vincent O. Dy replaced Antonino T. Aquino efective August 15, 2014
86 Let’s Build for Tomorrow's Generations Key ofcers and personnel attended the Ayala Group 2014 Sustainability Summit. Internationally renowned sustainability and shared Value practitioner, Incite Director and co-Founder, Nicola Robins facilitated training on embedding sustainability and shared value principles in business operations.
NAME OF DIRECTOR / DATE OF TRAINING PROGRAM NAME OF TRAINING OFFICER INSTITUTION
Ayala Group Francis O. Monera October 13, 2014 Incite Sustainability Summit
Ayala Group Aniceto V. Bisnar, Jr. October 13, 2014 Incite Sustainability Summit
Ayala Group Enrique B. Manuel, Jr. October 13, 2014 Incite Sustainability Summit
Ayala Group Noel F. Alicaya October 13, 2014 Incite Sustainability Summit
Ayala Group Vera R. Alejandria October 13, 2014 Incite Sustainability Summit
We also conducted an in-house orientation program for our newly-elected director, Justice Pampio A. Abarintos (Ret.) on May 15, 2014.
This in-house program is designed to give the Board member a better view and appreciation of the Company in the discharge of his oversight functions and responsibilities.
CHI 2014 Annual and Sustainability Report 87 Independent Public Accountants The IAD provides independent and objective assurance and consultancy services to the SGV & Co. is the principal accountant and Company with the objective of adding value external auditor of CHI. Jessie D. Cabaluna was and assisting the organization in accomplishing the partner-in-charge for 2014. The Audit and its objectives through efective control, risk Risk Committee is empowered to independently management and governance processes. Annual review the integrity of our financial reporting audit plans, status updates and accomplishment and oversee the independence of the external reports are submitted by the IAD to the Audit and auditors. The Audit and Risk Committee is Risk Committee for review and approval, through responsible for reviewing all financial reports its regular quarterly meetings. for compliance with the internal financial management handbook and pertinent Regular audits of the key processes of the accounting standards, including regulatory Company's business and corporate service requirements. It also recommends to the Board groups are conducted in accordance with the and stockholders the appointment of the approved Internal Audit Plan. Special audits external auditors and the setting of appropriate are undertaken when necessary. The QEHS MS audit fees. Over the past two years, CHI paid or internal audits are conducted every 12 months accrued the billed fees to its external auditor, and in accordance with the QEHS MS annual SGV & Co., who was engaged to audit the audit program. The IAD also heads a cross- Company’s annual financial statements. SGV & functional team of QEHS MS auditors. E.20 Co. also performed non-audit services this year. Risk-Based Audit Approach Internal Audit The IAD executed its activities in 2014 in The Internal Audit Department (IAD) reports accordance with the risk-based and process- to the Audit and Risk Committee of the Board focused audit approach. This approach is in of Directors. Through the Audit and Risk accordance with the Institute of Internal Auditors‘ Committee, the IAD assists the Board in the International Standards for the Professional discharge of its duties and responsibilities as Practice of Internal Auditing (ISPPIA) and likewise provided for in the July 2014 Revised Code of complies with the July 2014 Revised Code of Corporate Governance. Corporate Governance.
88 Let’s Build for Tomorrow's Generations External Quality Assurance Review Aside from compliance with IIA’s International Professional Practices Framework which includes An external assessment opinion by Punongbayan the definition of Internal Auditing, the ISPPIA & Araullo (P&A), a member firm within Grant and the Code of Ethics, the EQAR covered Thornton International Ltd, in 2014 concluded the assessment of IAD’s compliance with its that the Company’s internal audit activities charter, plans, policies, procedures, practices generally conforms with the International and applicable legislative and regulatory Standards for the Professional Practice of Internal requirements; expectations of the IAD as Auditing (ISPPIA) as issued by the Institute of expressed by stakeholders (includes the Board of Internal Auditors (IIA). Directors and Audit and Risk Committee, Senior Management and IAD’s auditees); integration Internal Auditing Standard 1312 of the Institute of the IAD into the organization’s governance of Internal Auditors (IIA) requires external process, including the attendant relationships assessments be conducted at least once every between and among the key groups involved in five years by a qualified, independent assessor or that process; tools and techniques employed assessment team from outside the Company. by the IAD; mix of knowledge, experience and
CHI 2014 Annual and Sustainability Report 89 disciplines within the staf, including staf focus Reporting of Transactions on process improvement; and areas on which the IAD is able to add value to help improve the CHI is compliant to SEC requirements that organization’s operations. directors and principal ofcers report any acquisition, disposal or change in their Compliance Ofcer shareholdings in the Company to the SEC and to report changes in ownership of Company Enrique B. Manuel, Jr. is CHI’s Chief Finance shares within five trading days. This reporting Ofcer and Compliance Ofcer. He monitors requirement has been expanded to include strict adherence to the Code of Corporate management committee members. All other Governance and to the rules and regulations ofcers submit a quarterly report on their trades of regulatory agencies. He is responsible of Company shares to the Compliance Ofcer. for reporting any violations incurred directly to the Board. These reports are supported Dividend Policy and supplemented by recommendations on appropriate disciplinary actions applying It is our policy to periodically declare part of to responsible parties, as well as preventive our unrestricted retained earnings as dividends measures to be adopted to avoid recurrence. to shareholders. This may be in the form of stock or cash, or both. Company earnings, cash Dealings in Securities flow, investment programs, and other factors determine future dividend payments. Every CHI adheres to a uniform policy on securities dividend declaration is subject to Board approval. transactions to reinforce and formalize existing government regulations against insider trading. In 2014, CHI declared cash dividends from unappropriated retained earnings of the Company as of December 31, 2013, of P0.12 per share to all shareholders as of record date November 25, 2014 and paid on December 9, 2014.
90 Let’s Build for Tomorrow's Generations CHI Finalist in PSE Bell Awards
CHI was awarded and recognized as a Finalist in the 3rd Philippine Stock Exchange (PSE) Bell Awards. Held last November 10, 2014 at the Makati Shangri-La, it is the highest distinction given to listed Trading Blackouts/Insider Trading Policy companies with “world-class corporate governance standards and practices.” CHI adheres to a uniform Inside Trading Policy in Assessments were based on the strength of all securities dealings. This means that directors, a company’s adherence to PSE’s corporate ofcers and employees who are considered to governance guidelines and relevant rules have knowledge of material facts or changes in and regulations. the afairs of CHI which have not been disclosed to the public, including any information likely to afect the market price of the securities of the Company, are prohibited from buying or selling the Company’s securities during trading blackout periods. Trading blackouts are required covering ten trading days before and three trading days after disclosure of quarterly and annual reports.
CHI’s shares of stocks, options to purchase stocks, bonds and other evidence of indebtedness are all covered under this policy, as are all members of the Board of Directors, all key ofcers, consultants, advisers and employees of the Company who are made aware of undisclosed material information, including members of the immediate families of key ofcers. D.4
In 2014, trading blackout notices were issued for structured disclosures covering 10 trading days before and three trading days after the disclosure of quarterly and annual financial results. Compliance with these periods is strictly enforced. There was no case of violation of the Company’s policy for the year. B.3
91 Enterprise-wide Risk Management G4-2, G4-14, G4-EC2, E.21
We continue to implement our Enterprise- Periodic reviews are done at all levels of the wide Risk Management (ERM) Program to Organization, including the ERM Team lead by manage key risks and safeguard shareholder the Audit and Risk Committee and the Chief value in the face of our growing business and Risk Ofcer, to ensure that risks are efectively evolving environment. managed and the Company is addressing relevant key risks. ERM Framework Results of monitoring of the ERM process are also presented to the Board of Directors by the The ERM framework continues to achieve Audit and Risk Committee, at least quarterly or its objective of systematic approach in risk more frequently if necessary, to update them of management throughout the Company. The the status of the Company’s key risks to serve as framework embodies the policy, scope, process inputs in executive decision-making. methodology, and organizational structure of the risk management program. We utilize an all-encompassing risk framework covering A Driver of Key Strategic Actions oversight, management and internal control. This framework systematically guides us through The Company was able to direct the following monitoring, identifying, analyzing and treating key strategic actions in 2014: risks in a timely and proactive manner at both corporate and business-group levels. 1. Protecting the Balance Sheet through Financial Risk Management A Pro-Active Process Across We continue to take advantage of the current the Organization low but slowly increasing interest rate business environment by increasing its leverage and converting short-term to long-term debt, at The ERM program adopts a top-driven, bottom- favorable rates to fund the construction of our focused approach and has the full support of the leasing projects. This allows us to better balance Organization’s management all the way up to our debt capacity and debt maturity with a steady the Board of Directors. It is a process by which recurring income. Management takes on a very active and key role in managing risk. The identification, management In 2014, we issued P5 billion Fixed-rate Corporate and monitoring of its key risks are made part of Bonds, allowing for conversion of long-term the normal operations of the Company not just variable debt to fixed long-term. This allowed us at the corporate level, but also at the individual to have a more predictable and manageable debt business-group levels. This allows CHI to profile while freeing up additional debt capacity manage its key risks to an acceptable level both through bank lines, should it become necessary. holistically and individually and to address issues in a timely manner.
92 Let’s Build for Tomorrow's Generations Strategic Risk Operational Risk Financial Risk Environmental Risk
RISK IDENTIFICATION RISK ANALYSIS RISK TREATMENT RISK MONITORING AND REVIEW
2. Monitoring of Leading Market Indicators of the Amaia brand, for afordable housing, and We rely on close monitoring of leading market ofce condominiums for sale through our afliate indicators for guidance in current and future Solinea, Inc. project investments. Forecasts, industry and 6. Proactive Management of Environmental Risks sales reports are regularly monitored and reported to the operating project teams and We continue to adapt measures to reinforce our senior management from where direct inputs in fully-functional Business Continuity Plan (BCP). decision-making are derived for strategic and on- Our Crisis Management Team (CMT) ensures the-ground issues. continuous operations or minimal disruption during calamities and unforeseen events. 3. Close Monitoring of Ongoing Projects Improvements on our services and facilities Early identification and management of delivery have also been implemented to ensure safety risk allows us to keep our projects on-track, meet of our stakeholders and enhance our readiness our customers’ requirements and achieve our capacity in times of emergencies and calamities. sales and turnover targets. These allow us to protect our assets, including our employees, customers and locators in 4. Expanded Partnerships Beyond our facilities. Parent Company In 2014, our BCP and CMT enabled us to mobilize Strong synergies diversify risk and create the our team to conduct relief operations for the opportunity for us to increase our reach and typhoon victims in Borongan, Easter Samar in the depth in the Cebu market. wake of typhoon Ruby in December.
In 2014, we partnered with strong local In the years ahead, we commit to broaden developers for the development of new estates in our risk management activities and further Cebu specifically Taft Punta Engaño Property, Inc. minimize the occurrence of risk-related incidents (TPEPI) with the Gaisano group in Mactan and and losses. Our ERM gives us structure and Cebu District Property Enterprise, Inc. (CDPEI) timeliness in assessing and managing our main with both the Ayala Land, Inc and AboitizLand in risks. By appropriately managing our risk issues, Mandaue. This strong strategic partnership allows we continue to be a trusted brand, maintain us to expand our product portfolio through and improve on our operational efciencies, synergies, master planning, combined branding, and foster long-term economic viability in and deeper market knowledge. the communities and environment where we operate. 5. Diversification of Product Lines We continue to build on our expertise and extend our market reach. Since 2013, we have further diversified our portfolio with the introduction
CHI 2014 Annual and Sustainability Report 93 Rights of Shareholders Shareholder Voting Rights
Shareholders have the right to nominate, elect, Transparency in our Board of Director remove and replace directors and vote on Nomination Process certain corporate acts in accordance with the Corporation Code. Cumulative voting shall The nominees were formally nominated to the be used in the election of directors. Directors Nomination Committee by a shareholder of the may be removed with or without cause, but Company, Ms. Suzette T. Go. Messrs. Abarintos, directors shall not be removed without cause if Benedicto and Salazar, all incumbent directors it will deny minority shareholders representation except for Mr. Abarintos, were nominated as in the Board. Removal of directors requires independent directors. Ms. Go is not related to an afrmative vote of two-thirds (2/3) of the any of the nominees for independent directors. outstanding capital stock of the Corporation.
Shareholder Meeting and Voting Procedures
The annual stockholders’ meeting is preceded by a notice period of at least 21 business days. The Corporate Secretary issues the call for the regular or special meetings. The notification includes the agenda, date, time and venue of the meeting. The agenda is clear on the resolutions to be taken up for the meeting. Each resolution is to be limited to a single agenda item with a brief rationale for its inclusion. B.2
Shareholders have the right to ask questions as well as be given answers on concerns particular to the Corporation, its performance and prospects. The presence of the Chairman of the Board, the CEO, and the Chair of the Board Audit Committee is required at these meetings. Directors are urged to attend as much as is possible. Their participation, or lack thereof,
94 Let’s Build for Tomorrow's Generations is duly noted in the minutes of the Annual of Directors. In this regard, the notice of Stockholders’ Meeting. These same minutes call for the annual stockholders’ meeting must necessarily contain a compact summary of shall include a profile of all nominees for questions and answers raised. seats in the board of directors inclusive of the nominees’ age, qualifications and The Company respects each shareholder’s right experience, date of first appointment to to participate and vote in its annual stockholders’ the Board of the Company, and other meeting. Each person, whose name appears in directorships in other publicly-listed the Company’s books, is entitled to one vote corporations (or subsidiaries, whether listed per common share of stock, given that payment or non-listed, within a group of companies. conditions have been met. The vote may be • All shareholders are to approve the made in person or by proxy. Strict adherence to appointment of the external auditor. A.2 applicable rules and regulations is followed in cases of proxy voting or voting in absentia. The Resolutions put forth in the annual stockholders’ Notice to Stockholders specifies the date, time meeting related to mergers and acquisitions will and place for validation of proxies, which should have an accompanying report defending and be no less than five business days prior to the promoting the rights of these other stakeholders. annual stockholders’ meeting. A.1, A.3, B.1, B.2 CHI upholds all laws concerning the proper and An independent body is enlisted for assurance fair treatment of all its external stakeholders, of compliance with voting procedures and in particularly our customers, creditors, the keeping to ethics of transparency, fairness and government, and the local communities we professionalism. Shareholders are asked to vote serve. Any and all violations of such laws such on all matters of substance including but not as violations of the country’s commercial and limited to: competition laws are deemed a grave ofense.
• Changes or amendments to the Company’s Our Stakeholder Engagement section is found on by-laws and articles of incorporation; pages 113-117 of this Report. • Sale or purchase (or transfer) of a significant share of corporate assets that Employee Relations may result in a change in the character of the Company; CHI's employees are among its chief foundation and strength. Supporting, providing for and • Authorization for the issuance of additional enabling them growth is a primary concern. We shares of the Company; • All shareholders are given an opportunity to elect individually the members of the Board
CHI 2014 Annual and Sustainability Report 95 apply a holistic approach to their welfare – both employee workforce. Company employees are in and out of the workplace and throughout their required to annually disclose any business and tenure with us. Open lines of communication are family-related transactions to the Company by nurtured embodying the Company’s concern for accomplishing the Conflict of Interest Disclosure their welfare and safety. Statement submitted to the Human Resources and Admin Division that monitors compliance of CHI also upholds all laws concerning the this policy. C.4, E.2 proper and fair treatment of its ofcers and employees. Those within the Company found to Whistle-blowing Policy G4-57, G4-58 be responsible for such violations are to be dealt with in line with CHI’s policy on sanctions. C.1, C.2 It is of primary importance that a business, in all of its activities, must operate in full The policies concerning employee engagement, compliance with applicable laws, rules, and benefits and welfare, and various trainings are regulations. Therefore, all employees must given further detail on the Human Capital section exemplify the behavior and professional on pages 148-159 of this Report. C.3 demeanor consistent with such laws, rules, and regulations, as well as the Company’s Code of Ethical Behavior G4-41 applicable policies and procedures. Also, third-party business partners must share and The Code of Ethical Behavior outlines the general embrace the spirit of commitment to these sets expectations and set standards for behavior and of standards. ethical conduct. It provides guidelines for all directors, ofcers and CHI employees, and that of All employees, third party business partners, its subsidiaries and afliates. It aims to promote or other stakeholders are encouraged and and foster observance of principles founded empowered to report their concerns should on ethics, sustainability, social responsibility they suspect or become aware of any illegal or and good governance. CHI and its employees unethical activities. This can be done through all commit to adhere to the Company’s core values CHI business integrity channels. in conducting personal and business afairs. The policy covers any of the following The Code of Ethical Behavior is intended to concerns: 1) conflicts of interest; 2) be read in conjunction with the Company’s misconduct or policy violations; 3) theft, Human Resources Manual of Personnel fraud or misappropriation; 4) falsification of Policies. This includes the Code of Conduct documents; 5) financial reporting concerns, and; on acceptable ofce behavior for the orderly 6) retaliation complaints. operation of the Company and the protection of the rights, safety and benefit of the whole
96 Let’s Build for Tomorrow's Generations This policy provides employees, third-party DMA Anti-corruption, DMA Public Policy, DMA Anti-competitive Behavior G4-S06, G4-SO7, G4-SO8 business partners and other stakeholders every possible means for coming forward, so that they Non-partisan Policy report information to top management or to the Board of Directors. No contributions, either financial or in kind, are given or awarded to political parties and Certifications politicians and/or other related institutions by the Company. In 2014, CHI and its subsidiary Cebu Property Ventures and Development Corporation’s Anti-Money Laundering (CPVDC’s) Quality, Environmental, Occupational Health and Safety Management Systems CHI complies with all the rules, regulations (QEHS MS) continued to be certified to ISO and directives issued by Bangko Sentral ng 9001:2008 and ISO 14001:2004 and OHSAS Pilipinas and its Anti-Money Laundering Council 18001:2007. With the organizational changes (AMLC). These cover general information and implemented by the Company, the QEHS MS documentation requirements for customers and covers design and development and commercial record-keeping standards. business operations and management. CHI is scheduled for recertification audit in 2015.
CHI 2014 Annual and Sustainability Report 97 Disclosure and Transparency Updates and additional information are included in the Investor Relations section of our website CHI remains committed to the highest standards for shareholders to access information in a timely of disclosure and transparency. manner. For example, proceedings of analysts’ briefings by way of presentations are immediately We aim to enable the investing community to made available in the Company website for understand the true financial condition of the reference. The details of investors and analysts Company and the management and quality of its briefings are found in the investor relations section corporate governance. of the website. D.9
We aim to meet all disclosure requirements We welcome the interest of both individual and mandated by regulators, particularly those institutional shareholders who wish to purchase involving material events, disclosing them within shares of the Company through the PSE. The the prescribed reporting period. Company maintains a minimum public float of its shares openly traded in the exchange in order to The Finance Division, headed by our Chief comply with the PSE requirements. A.4 Finance Ofcer directly reporting to our President, ensures that we address the varying For institutional investors, we aim to have at information requirements of the investing public least five percent of the Company’s shares and communicate with minority shareholders held by them at any given time. We endeavor through timely and full disclosures to the PSE and to work closely with them and encourage SEC, Annual Stockholders’ Meetings, one-on-one increased participation through their attendance meetings, conference calls, investor visits and at our annual stockholders’ meetings at a place tours, website and emails or telephone calls. accessible to all.
98 Let’s Build for Tomorrow's Generations To help ensure that the disclosure remains • Disclosure of significant ownership. adequate, CHI adopts the following The Company reports on its Annual and disclosure practices: Sustainability Report and provides regular updates of the shareholders with significant • Timely issuance of the audited financial ownership of the Company’s shares as statement. CHI targets the release of well as on their relationship with, including such a statement 60 business days after their ownership, of related companies on the close of the financial year. In no case its website. shall the issuance of the audited financial statement be later than 90 business days Content and Timing of Disclosures after the close of the financial year. In addition, the Board of Directors shall issue We also provide the investing public with a certification together with the audited strategic, operational and financial information financial statement that the financial through adequate and timely disclosures filed statement is true and fair. with the SEC and PSE. Apart from the usual • Updating of the Company website. The periodic reporting requirements, we also aim to website shall provide information on the promptly disclose major and market-sensitive results, both financial and non-financial, information such as dividend declarations, joint of CHI’s business operations, as well as ventures and acquisitions, sale and disposition on changes in the Company’s ownership of significant assets, as well as other material structure and business group structure. information that may afect the investment The website has a downloadable Annual decision of the investing public. and Sustainability Report as well as copies of notice of call for the annual 2014 Disclosure Citing stockholders’ meeting, current by-laws and Disclosures made by the Company in 2014 articles of incorporation. include the acquisition of shares in the joint • Handling investor concerns. These are venture company handling the Mandaue project, addressed jointly by the Company’s Control PRS AAA rating from PhilRatings, CHI’s P5 billion and Analysis Department and by the bond issuance, resignation of Ma. Theresa M. Corporate Communication Division. The Javier as board treasurer, and the appointment responsible ofcers of these ofces are of Aniceto V. Bisnar, Jr. as new president of CHI identified, including information on their efective January 1, 2015. contact details. D.6
CHI 2014 Annual and Sustainability Report 99 Consolidated audited financial statements financial period. The results are submitted for 2013 were submitted to the SEC on April to the SEC and PSE. Upon confirmation 15, 2014, as required. The audited annual by the SEC of its receipt of disclosure, report is submitted at least 15 working days it is made available on the Company’s before the Annual Stockholders’ Meeting. corporate website. D.2, D7 The audited Annual Report as contained in the Definitive Information Statement was Ownership Structure submitted to the SEC and the PSE on March 14, 2014. Interim financial report are released We continually adhere to transparency in between 30 and 45 days from the end of the disclosing our ownership structure. The
Top Holders of the Common Equity Securities
SHAREHOLDING COMPANY NUMBER OF PERCENT BENEFICIAL OWNER SHARES
Ayala Land, Inc. 956,241,738 49.80% Ayala Land, Inc.
PCD Nominee Corporation 331,962,700 17.29% Aberdeen Asset (Non-Filipino) Management Asia Limited
First Metro Investment 186,695,363 9.72% First Metro Investment Corporation Corporation
PCD Nominee Corporation 34,505,001 1.80% First Metro Investment (Filipino) Corporation
PCD Nominee Corporation 206,395,200 10.75% Aberdeen International (Non-Filipino) Fund Managers Limited
PCD Nominee Corporation 97,278,800 5.07% Government Service (Filipino) Insurance System *
* The Company has no record on how the Government Service Insurance System exercises the power to decide how their shares in the Company are to be voted.
100 Let’s Build for Tomorrow's Generations Company annually discloses the top 20 holders • total revenues of the common equity securities of the Company • operating profit and the security ownership of certain record and • net income beneficial owners owning more than five percent as it applies to directors and management. This • segment assets information is also contained in the Definitive • investments in associates and jointly- Information Statement sent to shareholders. controlled entities Included are additional information on • segment liabilities subsidiaries, joint ventures, and special purpose vehicles of the Company and the participation in • depreciation and amortization them of CHI’s significant shareholders, directors and senior ofcers. This information is also Transactions entered into with associates reflected in the Company website as required by and other related parties in their conduct of business are on an arm’s length basis. Sales SEC. MEMO CIRCULAR # 11, D.1 and purchases of goods and services to and from related parties are made at normal Financial Reporting G4-41, D.7 market prices. Related party transactions are discussed and quantified in the Notes The Company’s financial statements comply to the Consolidated Financial Statements. with the Philippine Accounting Standards and Information on the Company’s financial the Philippine Financial Reporting Standards, instruments is accompanied by a presentation as well as with the International Accounting of the Company’s risk management Standards. The annual consolidated financial objectives and policies to allow for a better statements provide a breakdown of total assessment of financial performance and assets, total liabilities and equity, revenues, cash flows. Significant accounting judgments costs and expenses, income before income and estimates are also disclosed. B.4, D.3 tax, net income attributable to equity holders of CHI and minority interests and earnings Additional information on our corporate per share. A more extensive, transparent governance initiatives may be viewed at disclosure of segment results such as www.cebuholdings.com D.8, E.10 assets, liabilities and revenues is provided to enable shareholders to appreciate various businesses and their impact on overall value enhancement. The following are disclosed in the Note on Business Segments:
CHI 2014 Annual and Sustainability Report 101 05.102 Let’s Build for Tomorrow's Generations Inspire positive change.
The concept of sustainability is anchored on change. And in today’s world, the pace of change is immensely faster and will continue to accelerate. By looking at sustainability as an overarching concept and broad- based s stem that unifes all other management s stems approaches and initiatives into a common process and common goal, we can be catalysts of change.
As we confront and respond to the challenges of sustainable development and growth, we depend on each individual in our organization who can initiate, inspire and even be the change.
Let's build for tomorrow's generations
CHI 2014 Annual and Sustainability Report 103 104 Let’s Build for Tomorrow's Generations Our sustainability framework and strategy is geared towards conscientious development.
Cebu Holdings, Inc. (CHI) is dependent on land. All of our developments today and in the future will have various impacts on the environment, the local economy and communities. Our sustainability framework and strategy is geared towards conscientious development enabling us to grow our business and deliver quality products to last for generations.
With the view of creating a better world, a strong Our sustainability framework is our key to good financial base is the foundation of all of our land development and operations management. sustainability engagements. Our sustainability As a business model, an adaptive visionary business model needs to deliver value aligned to design allows us to integrate sustainability in the long-term viability and enhancement of our our operations. environmental, financial and social capitals. This is why it is essential that we embed sustainability We again commissioned the Philippine Business into our Company culture with a clear alignment for the Environment (PBE), a non-profit to our overall vision and mission. Stated in the organization, to conduct a sustainability strategy simplest of terms, our sustainability strategy and forum with CHI employees as well as to facilitate business model share intrinsic value. our stakeholder workshops for the review and enhancement of our sustainability framework.
CHI 2014 Annual and Sustainability Report 105 In our reworked Sustainability Framework, we Some key opportunities: leverage ourselves as a trusted brand steered by good corporate governance. We leverage our • Economic value distribution people who are empowered through training • Creating direct or indirect inclusive and volunteerism. We leverage our efciency businesses in the community strategies in resource management and enable • Procurement opportunities for shared value creation. • Corporate Social Responsibility Within our framework, we identified three focus areas of equal importance. Designing and developing healthy, dynamic city areas Growing local businesses and markets and enabling local communities We invest heavily in master planning, design development, research, consultation, and due Through our direct engagements, community diligence. We see Cebu as a healthy, dynamic, initiatives, strong network of merchants and prosperous integrated community. In our vision, locators, and other relationship-building we see shared spaces enjoyed by both young and initiatives, we look beyond our infrastructure old - confident of a sustainable future. developments. We also focus on the people we engage on a day-to-day basis. Knowing Some key opportunities: their needs and capacities, we are able to make potential connections within our cross • Systems to make developments resilient, platform stakeholders for mutually beneficial accessible, and have low eco-footprint; and business opportunities with lower risks and • Access to the best architectural designers. increased viability.
106 Let’s Build for Tomorrow's Generations Sustainability Policy G4-14
At CHI, we are committed to continuously improve our (1) corporate sustainability performance throughout our value delivery chain and (2) core business strategy to maintain a long-term strategic position while driving society towards a sustainable path. CHI will therefore:
1 Anticipate the future scenarios through our understanding of the ‘megaforces’ that will shape the future and continuously develop strategies to maintain a strategic position in the market;
2 Make business decisions based on a wider understanding of our impacts and dependencies to its natural, manufactured, financial, human, intellectual, social and relationship capitals;
3 Ensure the Company's relevance by continuously engaging with our stakeholders and aligning our value creation model to their changing needs; and
4 Take leadership in driving society towards a sustainable path, in areas that are most relevant to our business, and those that will bring significant benefits to the business.
CHILet’s 2014 Build Annual for Tomorrow's and Sustainability Generations Report 107 SUSTAINABILITY FRAMEWORK G4-2, G4-18
Developing land, shaping the future Creating better spaces, providing opportunities - for a better quality of life
Growing local businesses Designing and developing Bridging global companies and markets + enabling healthy, dynamic to local top-level skilled neighboring communities city areas labor and professionals
* Economic value distribution * Systems to make developments * Marketing Communications/ Product Responsibility * Creating direct or indirect resilient, accesible and have inclusive businesses in low eco-footprint * Partnership with local talents the community * Access to the best * Indirect economic impacts * Procurement architectural designers and urban planners * Corporate Social Responsibility
SYSTEMS AND ENABLERS
Trusted Efciency Empowered Brand Strategies People
* Corporate Governance * Resource Management/ * Employee Engagement Better ways of building * AAA Credit Rating * Training and Capacity and operating Building * Customer Satisfaction * CHI Plus * Feedback Mechanism/ Open Communication * Employee Volunteerism Channels * Health and Safety
LEGAL AND REGULATORY COMPLIANCE
108 Let’s Build for Tomorrow's Generations Bridging global companies to local top Some key opportunities: level skilled labor and professionals • Marketing communications / Product responsibility; We contribute to the improvement of the • Partnerships for local talents; and local talent pool, culture and over-all quality • Indirect economic impacts. of life not just within Cebu but within the region. We continue to invest in enhancing Materiality Process G4-18 our developments, carefully conforming to international standards, so that our businesses Below is a framework we adopted in the exercise will continue to contribute to economic growth of our materiality process. This follows a linear and national development. progression that covers a full reporting period.
1) IDENTIFICATION 2) PRIORITIZATION
Value delivery chain review Ranking of aspects based on perceived degree of impact to business and to Impact assesment vis-à-vis natural, human, stakeholders social and relationship, intellectual, manufactured, and financial capitals Quantitative and qualitative assessments
Localizing global sustainability megatrends Risk and opportunities analysis vis-à-vis identified impacts
3) VALIDATION 4) REVIEW
Core Sustainability Team review and Continuing evaluation of future processes indentification of key topics Reference for emerging sustainable development Accounting for our stakeholders’ views and expectations Review of performance against targets and benchmarks challenges
Legend: Sustainability Context Stakeholder Inclusiveness Materiality Completeness Stakeholder Engagement
CHI 2014 Annual and Sustainability Report 109 SUSTAINABILITY STRUCTURE
EXECUTIVE COMMITTEE BOARD OF DIRECTORS COMPENSATION COMMITTEE
AUDIT AND RISK COMMITTEE Internal Audit
NOMINATION COMMITTEE
PRESIDENT SUSTAINABILITY COMMITTEE
MANAGEMENT COMMITTEE / SUSTAINABILITY COUNCIL
CORPORATE SUSTAINABILITY OFFICER
Energy, Water and Mobility, Trafc, Business Model Materials Efciency and GHG Reduction Air Quality and Sustainability - Waste Management CLUSTER 1 Pedestrianization Innovation, Solutions CLUSTER 4 CLUSTER 2 for Unserved Markets CLUSTER 3 Project Support/ Project Support Technical Asset Business /Technical Asset Management Development Business Development Management • APMC • MDC • APMC • MDC Ofce Leasing Finance Human Resources Business Development Commercial Business Commercial Business and Admin Commercial Business Project Support/ Information Systems Technical Asset Finance Business Development Management • APMC • MDC Commercial Business
Sustainability in the Human and Climate Change Supply Chain/Sustainable Intellectual Capital Adaptation, Biodiversity Consumption CLUSTER 6 CLUSTER 7 CLUSTER 5 Corporate Services Project Support/Technical Asset Marketing Management Business Development Corporate Communication • APMC • MDC Commercial Business Business Development Corporate Communication / Finance Corporate Social Responsibility Cross-functional Team: Review and Recommendation Finance (to champion)
Audit Marketing
Commercial Project Support/Technical Asset APMC - Ayala Property Management Corporation Business Management MDC - Makati Development Corporation
110 Let’s Build for Tomorrow's Generations G4-18, G4-19, G4-20, G4-21, G4-23
MATERIAL ASPECTS WHY THIS IS MATERIAL ASPECT BOUNDARY
Economic Performance Delivering returns for our shareholders is our Internal top responsibility.
Indirect Economic Impacts We rely on two keys to a thriving business: Internal and External Procurement Practices creating shared value and the practice of inclusive growth.
Anti-corruption We are an ethical Company, our values and Internal Anti-competitive Behavior codes are clearly defined and practiced. We Public Policy are compliant to laws in all areas and aspects of our operations.
Local Communities We believe in the principle of creating Internal and Security Practices shared value and the social license to External Procurement Practices operate. Inclusive growth and harmonious Compliance (Society) relationships in our areas of operations lead to Indigenous Rights a continuously growing business.
Customer Health and Safety We take steps to ensure that we are attuned Internal and Product and Service Labeling and responsive to the needs of our customers External Customer Privacy through service delivery and health and safety (shoppers and Security Practices initiatives. They are given information for merchants, lot/unit Compliance (Product Responsibility) making educated decisions and at all times owners, security personnel and we ensure trust and confidentiality in keeping suppliers) customer data safe.
Employment CHI is composed of capable and talented Internal and Labor/Management Relations employees. We are clear on policies, programs External Occupational Health and Safety and management systems targeted to their (suppliers) Training and Education well-being and safety. We extend the same Diversity and Equal Opportunity standards to be met by our suppliers. Grievance Mechanisms for Labor Practices Forced/Compulsory Labor Child Labor
Materials Overall We recognize our impacts on resources and Internal and Energy Compliance the environment and work hard to mitigate External Emissions Environmental them. We adopt policies and revise them (suppliers) Water Grievance accordingly to ensure that we keep our Effluents and Mechanisms impacts to the barest minimum possible. Waste We extend the same standards to be met by Biodiversity our suppliers.
CHI 2014 Annual and Sustainability Report 111 Material Aspects in the
Global Sustainability Context G4-2
In 2013, we viewed our Sustainability Framework against KPMG's identified Megaforces. In 2014, we aligned it to Kate Rasworth's expansion of the Planetary Bounderies concept of Johan Rockström with an inclusive view to social and environmental Boundaries.
While the business is geographically bound, we The knowledge that the causal efect of our adapt our sustainability strategies within the actions today afect tomorrow's generations conditions of our localized aspects vis-a-vis a makes us accountable. We go back to the basics global context. To keep the business sustainable, of sound sustainable management, ethical we endeavor to maintain healthy, secure, practice, and balance of capitals for solid triple forward-looking communities and confine our bottom line performance to continue to shape impacts within sensible limits of planetary and our envisioned future. social boundaries.
PLA NE CYCLES TA RY B OZONE
DEPLETION O PHOSPHOROUS
NITROGEN AND NITROGEN U
CHANGE N CLIMATE CLIMATE CHEMICAL D POLLUTION A R mpacts IE i tha ATMOSPHERIC S t d AEROSOL ire LANDING CO c MPLIA t NC ly E JOBS EFFLUEN • re TS & S la W U FRESHWATER BIOD A P t
IV ST P e USE
E E L I R
N GHG S I
EM SI E t E
P IS T
D S R o C R Y
IO •
I A O
R O N o
S S E
C •
N M S u
INCOME C
U E r O
• A S
T
R E C W T
S OCEAN
M
b M E
E E M O E A
R u ACIDIFICATION I M
C N T
P C E M Real Estate I
s
O E
A N
E L E
i
P P R R L
O n N T
N Development/
S
E L
G
S
Y
T e
O
I
R Y A
M
Commercial and s SOCIAL F M P N
E O R s I Residential Business C EQUITY N C R O E T M I C Operations M A E BIODIVERSITY N P S A S C LOSS C E S E T S FOOD C S OMPLIANCE UP S PL NT P IER SME R LO ASSES LAND USE S O CA ES DU L CO NITI TS CHANGE O O C MMU EC C T R SP C C ESPO ITY A TY UP NSIBIL FE I ATI SA A ONA AND L L HEALTH
B RESILIENCE O GENDER
U EQUALITY N EDUCATION D VOICE A HEALTH RI ES
112 Let’s Build for Tomorrow's Generations Our 2014 Stakeholder Engagement
We underwent a series of focus group stakeholder In 2014, our engagement process moved beyond engagements last 2013. It was the first time for clarifying perceptions and addressing issues to us and our stakeholders to engage in meaningful planning for meaningful collaboration. dialogue specifically identifying the positive and negative impacts of CHI’s operations to the The diagram below and table found on the next community and distilling the most important issues page identify our stakeholders, their concerns, from the point of view of various stakeholders. and how we respond. These give a general view of our engagement. Our discussions elicited how they perceive us as a Company in the conduct of our business and our impacts to the environment and to society.
ent em ag ng E er ld o Shoppers and Mall Merchants h e Mall Merchants’ Employees k a Third-party Organizers/Exhibitors t S
Local Communities/Fenceline Barangays Local Government Units Overseas Filipino National Government Agencies Shareholders Professionals Regulatory Bodies Tourists
CEBU
Property Buyers/Lessees HOLDINGS, Institutional Investors Brokers and Property Specialists Financial Analysts Homeowners Associations INC. Securities and Exchange Business Park Association Commission/Philippine I.T. Park Association Stock Exchange Condo Corporations
Employees Business Partners
Suppliers Business Organizations Service Contractors Non-Government Organizations Manpower Agencies Civil Society Organizations Socio-Civic/Charitable Institutions Banks and other Event and Talent Agencies Educational Institutions Financial Institutions Utility Companies Allied Industries Insurers/Insurance Brokers
CHI 2014 Annual and Sustainability Report 113 Outcome of Stakeholder Engagement Program in 2014 G4-8, G4-24, G4-26, G4-27
REASON FOR CHANNELS OF SUSTAINABILITY STAKEHOLDER INTEREST AREAS HOW WE RESPOND ENGAGEMENT ENGAGEMENT PRIORITIES
CUSTOMERS: End users of real Text Feedback - On-time - Minimizing heavy - Ofering discounts, CUSTOMERS:shoppers, estate products and and TCS-MS completion trafc promos and various merchants, services (multimedia format of building payment terms shoppers, - Extended market locators helpline) integrated construction merchants, services for C, D - Customer marketing, locators - One-day and E sectors satisfaction surveys, customer surveys office lessees resolution of complaints handling and complaints - Ban on use of complaints handling plastic bags - Farmers' City Market - Immediate or (weekends) - TCS-MS time-bound help - Venue for family - Text Feedback response activities system
CHI complies Submission of Compliant with Beyond - Practice REGULATORS: with regulatory reports, disclosures rules, regulations compliance on transparency and SEC/PSE requirements as and other and environmental economic, social full disclosure a publicly-listed requirements; laws and environmental including the Company to assure involvement in regulations provision of this shareholders of SEC/ICD programs Report good corporate and initiatives; - Prompt submission governance transparency of requirements and adequacy of disclosure - Review of reports prior to submission
Protect the Sale of shares of Improving Dividends Investor briefings; INDIVIDUAL / interests of stocks, shareholder shareholder value declaration of INSTITUTIONAL shareholders inquiries and dividends SHAREHOLDERS by increasing updates; report shareholder of Company value; continue performance its position as through an excellent stockholders' investment meetings and vehicle annual reports
Monitor - Payment of taxes, Hiring of local - Health, safety, - Prompt payment GOVERNMENT: compliance with all business permits employees from employment, of taxes and LGUs and applicable statutory and licenses, neighboring environment, submission of national and regulatory partnerships/co- barangays and local trafc reports government requirements sponsored events, conditions - Regular reviews agencies and regular - Venue for civic of compliance reviews interaction with regulatory - Neighboring requirements - Availability of communities as new and efcient - Provision and partners and/or technology maintenance of beneficiaries to that minimizes good road networks the Company's environmental development - Practice impacts programs transparency and full disclosure including the provision of this Report
- Sharing of best sustainability practices
114 Let’s Build for Tomorrow's Generations G4-8, G4-24, G4-26, G4-27
REASON FOR CHANNELS OF SUSTAINABILITY STAKEHOLDER INTEREST AREAS HOW WE RESPOND ENGAGEMENT ENGAGEMENT PRIORITIES
EMPLOYEES: Our important Townhall meetings, Adequate Wellness and work- Benefits upgrade; EMPLOYEES:organic and resource to climate survey, compensation and life balance merit increases; organicoutsourced and achieve the volunteer programs benefits, health and wellness program outsourced Company's goals safety, employee (CHI P.L.U.S.); development competency development programs; health and safety programs
Provide products Accreditation, - Continuing - Equal - Establishment of EXTERNAL: and services for bidding, payment employment opportunities for and compliance to the Company; conformity with local contractors PCT standards employees of - Health and safety implement Process Cycle Time merchants, - Identify and - Implement projects, programs (PCT) standards, contractors, develop programs to and initiatives programs to park sustainable water educate and orient educate and orient associations sources (finite contractors and contractors and and suppliers ground water suppliers on QEHS suppliers on QEHS resource) best practices and best practices and benefits benefits
Means of Conduct of press - Truthfulness - Publicity - Regular fellowships communication conferences, and usefulness MEDIA - Issues-handling - Regular updates on through which fellowships, of information PARTNERS new developments CHI promotes its placement of paid shared - Media relations brand, image and advertisements - High courtesy/ reputation reliability rating of media relations personnel or any Company representative - provide sufcient information about the Company's projects and understanding of its brands
Neighbors beyond Implementation - Local - Stringent - Partnerships with LOCAL the Company’s of development employment selection process LGU or the local fencelines programs on /implementation communities COMMUNITIES: - Livelihood education, of policy for for Solid Waste barangay assistance employment, subcontractors Management (SWM) alliance environment, - Environmental to lessen unpaid programs peace and program labor incidents - Strengthening of order, livelihood - Trafc congestion - Scholarship the alliance and alliance program - Sidewalk vendors strengthening and fragmented - Implementation of initiatives - Encouraging small access roads programs aligned entrepreneurs by - Suspected illegal to the needs of the supporting their drug use by BPO community products employees - Local employment - Increase in - High fuel prioritization barangay income consumption through barangay used in waste permits from mall collection merchants and - Reporting of locators the number of employees per barangay
CHI 2014 Annual and Sustainability Report 115 OUR STAKEHOLDERS AND THEIR SUSTAINABILITY MATERIAL ASPECTS CUSTOMERS REGULATORS SHAREHOLDERS GOVERNMENT EMPLOYEES G4-24, G4-26, G4-27
Materials, Effluents and Waste, Energy, Emissions, Wa t e r, B i o d iv e r s i t y
Employment, Labor/ Management Relations, Occupational Health and Safety, Training and Education, Diversity and Equal Opportunity
Customer Health and Safety, Product and Service Labeling, Customer Privacy, Security Practices
Community Engagement
Economic Performance, Indirect Economic Impacts
Procurement Practices and Supplier Impact Assessments
Compliance and Grievance Mechanism aspects covering relevant categories
LEGEND:
Submission of timely Contractors’ training Tie-ups/involvement in transparent reports, seminars on QEHS Surveys stakeholders’ activities disclosures and best practices by invitation other requirements
Regular monitoring/ Townhall Volunteer reviews/audits meetings programs
116 Let’s Build for Tomorrow's Generations PRIORITIES G4-24, G4-27 MATERIAL MODES OF ENGAGEMENT ASPECTS SUPPLIERS AND LOCAL G4-26 CUSTOMERS REGULATORS SHAREHOLDERS GOVERNMENT EMPLOYEES MEDIA PARTNERS COMMUNITIES
Annual Supplier Accreditation Integrated Concerns Stockholders’ and Annual Performance marketing handling Meeting Evaluation
Agbayay Volunteer Shareholder Press Program and Inquiries and Conferences Employee Updates Engagement Initiatives CHI 2014 Annual and Sustainability Report 117 Our Sustainability Performance
WATER reduction of water consumption Water intensity 19% equivalent to (per GFA) 3 down by 36% 45,961 m at Ayala Center Cebu and CHI at the CHI Corporate Ofce corporate ofce EMISSIONS BIODIVERSITY
Expanded data gathering trees mechanism to include Scope 3 8,437 700 propagules of CO e reduced reduction in 2 average GHG planted in across Scopes 1-3 2% intensity 2014 368 at retail, ofce and at Ayala Center Cebu tonnes estate developments and The Walk
reduction in average GHG intensity at Cebu Business 17% Park and Cebu I.T. Park
Let’s Build for Tomorrow's Generations MATERIALS recycled rebars 3 in 2014 totaled 1,764 m Improved instruments of measurement for data reporting using project lifecycles WASTES
proper disposal, reuse, reduction and recycling 24% tons waste reduction 14,780 of wastes ENERGY
reduction 4% in energy reduction in electricity 17% intensity at consumption at Ayala Center Cebu Business Park Cebu, Cebu Business Park and and Cebu I.T. Park Cebu I.T. Park (478,451 kwH)
reduction 57% 10,697 in energy reduction in intensity liters 2% diesel at Ayala Center Cebu consumption at The Walk and and The Walk eBloc Towers
CHI 2014 Annual and Sustainability Report Measure and track ENVIRONMENT progress. For the implementation of our Environmental, Health and Safety and Climate Change Policies, we rely on our Project Support/Technical Asset Management Unit and Health and Safety Committee in coordination with our general At CHI, we have an contractor, Makati Development Corporation and service provider, Ayala Property Management opportunity to do things Corporation. This team regularly creates synergies on efciency improvements. right in the way that we As a check and balance for the continued implementation of our environmental manage and use our engagements, we ensure compliance to all applicable laws and conduct timely impact and resources directl re ecting risk assessments, monthly performance reviews, and recurring up-to-date capacity building value in the way we programs. We rely on our employees, our partners, and our customers as contributors to do business. our environmental sustainability initiatives. DMA Environmental, Health and Safety Policy
In providing real estate products and services, we commit to sustainable development and the safety and health of our employees by:
Mitigating land, air and water pollution by addressing the 1 significant environmental impacts of our operations;
Mitigating the occupational risks by addressing the significant 2 hazards in the workplace and operations;
Complying with relevant environmental and occupational health 3 and safety laws and regulations;
Continuously reviewing our operational processes for resource 4 conservation, waste reduction and the mitigation of occupational hazards and risks; and
Continually improving efciencies through new, safe and 5 innovative technologies and processes.
CHI 2014 Annual and Sustainability Report 121 Handling our Materials Responsibly
The materials management is a key component of our business practice. We have existing procedures for handling and disposal of waste. DMA Materials
On Our Construction Materials
Materials Use
In 2014, Cebu Holdings, Inc. (CHI) completed four residential developments and one ofce building. This added a total of 135,829 square meters to the Company’s portfolio of constructed projects. Below are the details of each completed project:
CONSTRUCTED FLOOR PROJECT PROJECT AREA (sqm) START COMPLETION
RESIDENTIAL
1016 Residences 25,921.42 May 2, 2011 2014
Avida Tower 1 34,882.29 July 20, 2010 2014
Avida Tower 2 30,510.99 June 17, 2011 2014
Sedona Parc 14,566.00 May 4, 2011 2014
OFFICE
eBloc Tower 3 29,948.41 June 18, 2012 2014
In 2015, CHI looks forward to the turn-over of two more ofce buildings and four more residential properties between 2016 and 2017. Strategically located in the city’s business districts, these developments contribute to the growing demand for home and ofce spaces ably supported by retail areas near project sites.
122 Let’s Build for Tomorrow's Generations CONSTRUCTED FLOOR PERCENTAGE PROJECT AREA (sqm) COMPLETION COMPLETION
RESIDENTIAL
Park Point Residences 46,781.00 44% 2016
Solinea Tower 1 53,362.56 25% 2016
Avida Tower Riala 1 37,794.00 19% 2017
Avida Tower Riala 2 32,510.00 16% 2017
OFFICE
ACC Corporate Center 57,540.59 39% 2015
eBloc Tower 4 27,482.61 23% 2015
Within a project’s life cycle, the amount of construction materials used in real estate construction is considerable.
It is of significant note that having simultaneous CEMENT: SAND AND GRAVEL: projects in development means diferent stages or progression in view of completion. To render 384,358 116,446 data more relevant, CHI discloses its use of bags bags materials based on the entire project lifespan as opposed to a year-on-year comparison.
Total materials used per completed project is reported, for comparison purposes, upon project completion. Most commonly used materials in building construction include cement, sand and gravel, wood, and rebars which have been REBARS: WOOD: identified and measured. G4-EN1 47,773 1,446 kilograms cubic meters
CHI 2014 Annual and Sustainability Report 123 Breakdown of materials used per project is To read on additional data, refer to page 204 of detailed on pages 192 to 206 of this Report. this Report.
Our contractor also made use of 1,764 m3 of recycled rebars in 2014, ofsetting a portion of Managing our Waste, the required construction materials. G4-EN2 Collaborating for Shared Value
As part of our conservation eforts on resource Proper waste management is crucial to our scarcity, CHI reports on materials intensity, environmental performance. It has the potential computed as the total consumption of materials to afect our water supply, air quality, and per square meter of constructed floor area. contribute to our greenhouse gas emissions. We are committed to the proper handling of Projects have varying intensities per type of our wastes and advocate to reduce, reuse and material used. For cement, 1016 Residences recycle where applicable. posted 7.38 bags per sqm, the highest for a residential property. Sedona Parc reported an We have tapped our neighboring communities intensity of 6.59 bags of sand and gravel per sqm, for increased awareness and support on this issue the highest among the three residential projects.
Materials Intensity per Project G4-9
8 7.38 7 6.59
6.01 6
5
4
3
2
Materials consumed per sqm of CFA consumed per sqm of Materials 0.74 1 0.43 0.04 0.08 0.08 0.01 0.07 0.02 0.01 0 Cement Sand and Gravel Wood Rebars
1016 Residences Avida Towers Sedona Parc eBloc Tower 3
124 Let’s Build for Tomorrow's Generations and have arrived at a long term, deeply-rooted, and residuals collected from the Company’s mutually-beneficial solution. DMA Efuents and Waste properties and activities. G4-EN23
Waste Management As part of our social value initiatives, a neighboring community is our accredited Our Generated Waste collector. They received previous and ongoing seminars on proper waste management and In 2014, total waste generated from CHI-owned handling. Once the sorting process has been properties was at 14,790 tons, 24 percent below properly done, recyclables are sold and residual the registered total of 19,381 tons in the previous wastes are delivered to the city landfill. year. This covers all compostable, recyclables
Total Solid Waste Generated G4-EN23
25
20
15 Thousand tons
10
5
0 2013 2014
Pojects under Operational Properties Completed Projects construction*
CHI 2014 Annual and Sustainability Report 125 ACC-Corporate Center, currently under construction, generates the bulk of the waste produced with 10,808 tons in 2013 and 5,521 tons in 2014. This is followed by Ayala Center .04 Cebu and the two business parks. Our other BIODEGRADABLE properties contributed at smaller scales. 1,300 kg Busted bulbs are tracked as hazardous waste across all properties. In 2014, 261 kilograms of 88.17 bulbs were sent for on-site storage, a 131-percent RESIDUAL WASTE 11.79 RECYCLABLE WASTE increase from the 113 kilograms collected and 3,030,910 reported the year before. kg 405,313 kg
Total Wastes Total Wastes collected from collected RECYCLABLES (in tons) Ayala Center Cebu COLLECTED (in kg)
2013 2014 2013 2014
Completed 3,312.40 2,908.84 Biodegradable 122,544 1,300 Projects Recyclables 305,684 405,313 Operational 4,054.97 4,937.41 Properties Residuals 2,214,024 3,030,910 Properties under 12,013.52 6,933.74 construction
* Data does not include figures from Park Point Residences and Avida Towers Riala
126 Wastes Generated at Ayala Center Cebu G4-EN23
4,000
Solid Waste Management Program Highlights 3,500
3,000 CHI continued with its strong solid waste Thousand kilos management partnership with Barangay Luz 2,500 in 2014. A total collection of 3,437,523 kilos of 2,000 biodegradables, recyclables and residuals by the 1,500 community was made in 2014, up 31 percent 1,000 from the 2,631,641 kilos accounted in 2013.
500
0 2013 2014
Residual Recyclable Biodegradable
The recyclables collected generated an income of P2,949,363.06 for the community workers of Brgy. Luz in 2014.
To read on additional data, refer to pages 192-193 RECYCLABLES of this Report. COLLECTED
35 dry cartons 6 plastic cups mineral mixed waste 13 5 water bottles straw, aluminum cans, glass paper, plastic, galons, 9 4 chipboard, newspaper, 8 tin cans metal sheets 3 wet cartons 8 assorted plastic 2 plastic galons 7 poly bag
CHI 2014 Annual and Sustainability Report 127 Cebu Business Park Green Space and Composting Facility
Tugkaran (Cebuano term for yard) is a 2,805-square meter facility that features the full cycle of solid waste management at Cebu Business Park (CBP). This has served as a venue to showcase best practices on segregation, recycling and composting.
This provides a space that will allow Cebu Business Park and Ayala Center Cebu to divert organic materials from the solid waste stream. Organic waste (i.e. grass cuttings from the business park, food waste, and fruit peelings and vegetables from the mall’s supermarkets) will go into the system of compost production until organic fertilizer is harvested, sold or used locally. Income generated from this project goes to the composting team from Barangays Luz, Kamputhaw, Apas and Hipodromo.
This space serves as a venue to make the Cebu Business Park a model of eco-friendly practices as means to educate the community. This area also has become a venue to engage barangay volunteers in the planning and development of a small-scale ecopark.
128 Let’s Build for Tomorrow's Generations In 2014, CHI partnered with the Cebu Uniting In addition, CUSW facilitated the conduct for Sustainable Water Foundation, Inc. (CUSW) of weekly meetings and workshops on the to revisit the composting facility and process production of plastic pots out of 1.5-liter pet in Tugkaran. Activities included the 1) conduct bottles to be used for planting vegetables. of training and workshops to enhance the knowledge and skills of the barangay volunteers in biodegradable waste handling and vegetable growing; 2) development of a portion of the area into a vegetable garden as a source of additional livelihood income for barangay volunteers.
The training highlighted the basic provisions of RA-9003 or the Ecological Solid Waste Management Act of 2000 and focused on the target to reduce and divert the volume of garbage brought to the landfill. By yearend, the team generated four compost heaps with a total of 1,250 kilos that can be In addition, Takakura Composting was used as soil conditioner. To improve on the introduced to replace the current vermin- team’s productivity, the barangay’s composting composting methods and techniques applied and the segregation teams, with CUSW and the at Tugkaran. A demonstration on the use of property management of Cebu Business Park and PET bottles as an alternative material for wall Ayala Center Cebu are looking into the process container gardening was rendered in order to improvement to generate more output from encourage participants in establishing backyard this program. vegetable and herb gardens. This activity was also supplemented by an actual demonstration on the process of loading and mixing 200 kilos of fresh garbage collected from Ayala Center Cebu.
CHI employee volunteers, together with the residents of Barangays Luz, Kamputhaw, Apas and Hipodromo, participated in the clean-up activity Tugkaran on September 24, 2014. This was in celebration of the National Clean-Up Month.
CHI 2014 Annual and Sustainability Report 129 Minding our Energy Consumption CHI’s total direct energy consumption from diesel usage (specific to use of power generator Rising energy costs and a projected decrease in sets at operational properties) was 108,711 power supply is a continuing challenge for timely liters, 76 percent higher than the 61,617 liters delivery of our projects. Electricity consumption consumed in 2013. This is attributable to the makes for a good proportion of our operational mall's engagement with PhilEnergy, Ayala Land's costs. Improving our energy efciency allows partner, to improve its aircon facilities. During us to reduce cost. We introduce technological the first four months of the year, PhilEnergy innovations as cost efcient, high standard consumed 85,440 liters of diesel or 85 percent of alternatives that can lower our carbon footprint. the year's total consumption. Integrating energy efciency considerations into our own design and construction enable long Total indirect energy consumption from term benefits for the Company. DMA Energy electricity consumption at operational properties was 57 million kWh, up 10 percent from 51.9 Our Energy Readings million kWh reading in 2013. The increase is attributed to the expansion of Ayala Center In 2014, total energy consumption was Cebu with additional 125 merchants occupying 217,378 gigajoules (GJ), 10 percent higher than 29,600 sqm. 197,122 GJ in 2013. Ninety six percent or 209.2
thousand GJ came from leased properties. Total Energy Consumption G4-EN3, G4-EN4
Energy consumed from completed projects and 250 construction activities contributed 4.2 and 3.9 thousand GJ, respectively. G4-EN3 200
Total Energy Consumed (in GJ) 150 Thousand Gigajoules
2013 2014
100
Completed Projects 1,818.00 4,245.80
Projects under 50 5,987.10 3,888.60 construction
Operational Properties 189,316.90 209,243.00 0 2013 2014
Completed Projects Properties under construction Operational Properties
130 Let’s Build for Tomorrow's Generations Climate Change Policy
We believe that climate change is among the greatest of threats to mankind and business sustainability, and its efect is global, local and personal.
We recognize our important role in mitigating climate change through our business practices.
As a response we will:
1 Become more energy-efcient in our operations; Begin to account and reduce the carbon footprint in our 2 operations, our products and services through our own eforts and by influencing our contractors; and
Continue to ensure the health and viability of our controlled 3 protected areas, which serve as carbon sinks.
CHI 2014 Annual and Sustainability Report 131 Reducing Our Energy Consumption On 10,697 liters of fuel was recorded, with the two Our Properties eBloc Towers contributing 82 percent or 8,808 liters, and The Walk with 1,889 liters. CHI tracks total energy consumed (fuel + purchased electricity) and energy intensity from Similarly, reductions from common areas was at its properties. This is based on total energy 210,506 kWh for Ayala Center Cebu; 184,700 kWh consumption of retail merchants, ofce building for eBloc Tower 1; 57,734 kWh for Cebu I.T. Park; locators and common areas. and 25,511 kWh for Cebu Business Park, totaling 478,451 kWh of electricity consumption reduced CHI is consistently working towards reducing in 2014. This accomplishment is attributable to energy use. From 2013, a total reduction of
Total Energy Consumed per Operational Property G4-EN4
160
140
120
100
80
60
40
20 Energy Consumed (thousand Gigajoules)
0 Ayala Center The Walk eBloc Tower 1 eBloc Tower 2 Cebu Business Cebu I.T. CHI Ofce Mall Admin Cebu Park Park Ofce
2013 2014
Energy Consumed (Gigajoules)
RETAIL OFFICE ESTATE* CORPORATE OFFICE
CEBU AYALA eBLOC eBLOC CEBU I.T. CHI MALL ADMIN THE WALK BUSINESS CENTER CEBU TOWER 1 TOWER 2 PARK OFFICE OFFICE PARK
2013 134,972.1 5,463.4 25,637.3 20,378.9 1,341.5 784.5 477.4 261.8
2014 149,183.7 5,370.8 24,522.3 27,278.9 1,249.6 576.7 645.6 415.4
*Data includes purchased electricity consumption from common areas only.
132 Let’s Build for Tomorrow's Generations 133
our energy efciency initiatives which include LED retrofit program at the basement parking area and lighting schedule adjustment. G4-EN6
To measure energy efciency, we monitor Ayala Center Cebu total energy consumed by each property per square meter of gross floor area. This presented with measure is important to gauge reduction Kasangga Award of our environmental impact in view of business expansion. At the simultaneous Cebu Unplugged Retail spaces and ofce buildings posted higher Advocacy campaign launch and Kasangga intensities primarily because of high energy use. Awards on June 5, 2014, Ayala Center Ayala Center Cebu remains our biggest energy Cebu was recognized as one of the Visayan consumer across our properties, followed by Electric Company’s (VECO’s) Interruptible our two eBloc Towers. We continue to work Load Program (ILP) partners. The ILP on improving our building designs and chiller System adopted by VECO seeks to address systems among other innovations to drive the energy supply insufciencies. It also takes numbers down in succeeding years. into account blackout concerns seen to afect Cebu arising from the destruction of several power plants in 2013 by Properties having the same use (e.g. retail, ofce) typhoon Yolanda. have consistent, similar intensities.
As an ILP partner, Ayala Center Cebu’s power Our Completed Projects source automatically shifts from the grid to the Company’s generators during peak The entire period of construction per project hours. This would allow energy redistribution is the data basis for CHI’s measures of total to consumers with lesser capabilities. The energy consumption (fuel + purchased electricity Kasangga award is given in approbation of consumption). This is done to account for Ayala Center Cebu’s commitment to action. variations in type, number and construction stages within a given year giving better application of our measurements.
TOP PHOTO: L-R: VECO Vice President for operations, Ricky Lacson, Ayala Center Cebu's Bong Dy and Rudy Reuyan, and VECO Chief Operating Ofcer Sebastian Lacson. Total energy consumed was 2,930.9 GJ or 0.11 GJ/sqm of constructed floor area for 1016 Residences; 3,485.7 GJ or 0.05 GJ/sqm for Avida Towers 1 and 2; 2,228.2 GJ or 0.15 GJ/sqm for Sedona Parc; and 1,075 GJ or 0.04 GJ/sqm for eBloc Tower 3, the only ofce building completed in 2014.
Among the three residential projects, Sedona Parc is the most energy intensive.
To read on additional data, refer to pages 194-197, 204-205 of this Report.
Total Energy Consumption and Intensity per Completed Project G4-EN4, G4-EN5
4,000 0.18
3,500 0.16
0.14 3,000
0.12 Intensity (GJ/sqm) 2,500 0.10
2,000
Total energy consumed (GJ) Total 0.08
1,500 0.06
1,000 0.04
500 0.02
0 0.00 1016 Residences Avida Towers Sedona Parc eBloc Tower 3
Fuel Consumed Purchased Electricity Intensity
Total energy consumed and energy intensity
RESIDENTIAL OFFICE
1016 RESIDENCES AVIDA TOWERS SEDONA PARC eBLOC TOWER 3
Fuel Consumed (GJ) 191.2 544.4 840.0 157.9
Purchased Electricity Consumed (GJ) 2,739.6 2,941.3 1,388.2 11.9
Intensity (GJ per sqm) 0.11 0.05 0.15 0.01
134 Let’s Build for Tomorrow's Generations Lowering Our Emissions, Expanding our Scope
Development and construction projects are major sources of our emissions. We track and work with our contractors to identify opportunities for reductions in fuel consumption while helping improve our emissions performance. Achieving this not only delivers mutual cost benefits and maximised efciencies, it also leads to improved environmental outcomes that benefit the business for the longer term. DMA Emissions
Energy Intensity per Operational Property G4-EN5 CRE1
1.20
1.00
0.80
0.60
0.40
0.20
Total Energy Consumed per sqm of GFA Energy Consumed per sqm of Total 0 Ayala Center The Walk eBloc Tower 1 eBloc Tower 2 Cebu Business Cebu I.T. CHI Ofce Mall Admin Cebu Park Park Ofce
2013 2014
Total Energy Consumed (Gigajoules per sqm)
RETAIL OFFICE ESTATE* CORPORATE OFFICE
CEBU AYALA eBLOC eBLOC CEBU I.T. CHI MALL ADMIN THE WALK BUSINESS CENTER CEBU TOWER 1 TOWER 2 PARK OFFICE OFFICE PARK
2013 1.13 1.07 0.99 0.59 0.007 0.007 0.7 0.3
2014 1.11 1.05 0.95 0.78 0.006 0.005 1.0 0.5
*Denominator used to compute for intensity was the diference between gross floor area and gross leasable area to account for consumption from common areas only.
CHI 2014 Annual and Sustainability Report 135 Our Direct and Indirect Emissions collaborative engagement with our locators to further lower our indirect emissions in the future. Emissions to Air
The Company’s carbon emissions include direct In 2014, total carbon emission was 35,699 tonnes
emissions from fuel used in power generators of CO2 equivalent, 11 percent up from last year’s and loss of refrigerant in air conditioning systems 32,211 tonnes. The largest contributor was (Scope 1), indirect emissions due to purchased energy usage by mall merchants, ofce building electricity consumed at common areas of locators and from our construction activities, various properties (Scope 2) as well as other accounting for 26,564 tonnes or 74 percent indirect emissions arising from fuel and electricity of the Company’s carbon footprint. Emissions usage by our retail mall merchants, ofce from electricity use reached 8,843 tonnes or building locators and from our construction 25 percent while Scope 1 emissions from diesel activities (Scope 3). usage was at 293 tonnes or one percent of the total emissions. This is the first time that CHI expanded its data collection system and report on Scope 3. We consider these new measures as guidance for
Total GHG Emissions G4-EN15, G4-EN16, G4-EN17
40
30 e ₂
Total GHG Emissions (tonnes of CO2e)
20 2013 2014
Projects under 10
456.3 380.7 CO Thousand tonnes of construction
Completed Projects 267.9 671.2
0 2013 2014 Operational Properties 31,487.3 34,647.3 Projects Under Construction Completed Projects Operational Properties
136 Let’s Build for Tomorrow's Generations EMISSIONS perspective, reduction of Scope 1 emissions was
at 29 tonnes of CO2e, Scope 2 at 289 tonnes, and Our Leased Properties Scope 3 at 368 tonnes. G4-EN19
CHI monitors its carbon emissions per property Normalizing the carbon emissions by total floor creating more opportunity to reduce its area per property, data shows GHG or carbon environmental impacts. Communication via intensities having slight decreases for our audio or video conferencing is encouraged operating developments. This observation is true where possible, to minimize overseas travel. for Ayala Center Cebu, The Walk, eBloc Tower 1 and the two estates, Cebu Business Park and Scope 3 emissions, retail and ofce properties, Cebu I.T. Park. contributed the largest portion of our total emissions: Ayala Center Cebu - 17,410 tonnes of Our goal in the future is to lower our properties’
CO2e, The Walk - 807 tonnes, eBloc Tower 1 - GHG intensity, especially for eBloc Tower 2 and 3,579 tonnes, and eBloc Tower 2 - 3,716 tonnes. our corporate ofces.
The 2014 higher figures are commensurate to Our Completed Projects increased business activities resulting from the expansion of Ayala Center Cebu as those of CHI recognizes the significant environmental the ofces. impact of construction activities and takes note of direct and indirect emissions resulting from Our Operational Properties our construction projects. It is a direction we are looking into for future collaboration on As a result of our efciency initiatives, our emissions reduction. properties achieved total GHG reduction of 368 tonnes of CO2e. Broken down per property, The Company measures and monitors energy carbon reduction was 167 tonnes for eBloc and emission data from its construction sites. Tower 1, 127 tonnes for Ayala Center Cebu, 35 Consistently adopting the same principle of tonnes for Cebu I.T. Park, and Cebu Business Park, and 39 tonnes for The Walk and eBloc Tower 2. Correspondingly, on a per scope
CHI 2014 Annual and Sustainability Report 137 disclosure on project life cycles, we track our tonnes or 0.020 tonne per sqm for Sedona Parc; emissions through data comparison per project and 13 tonnes or 0.00043 tonne per sqm for completion rather than a per annual evaluation. eBloc Tower 3. Total direct and indirect emissions was 472 tonnes or 0.018 tonne per sqm. Constructed To read on additional data, refer to pages floor area for 1016 Residences, 531 tonnes or 197-201, 205-206 on this Report. 0.008 tonne per sqm for Avida Towers, 291
GHG Emissions per Property: Estates and Corporate Ofces' Common Areas G4-EN15, G4-EN16, G4-EN17
0.3
0.2
0.2
0.1
0.1 ₂ e CO Thousand tonnes of
0.0 2013 2014 2013 2014 2013 2014 2013 2014 CBP CBP CITP CITP CHI Ofce CHI Ofce Mall Admin Ofce Mall Admin Ofce
Scope 2
Total GHG Emissions (tonnes of CO2e) ESTATE* CORPORATE OFFICE
2013 CEBU 2014 CEBU 2013 2014 2013 2014 2013 2014 BUSINESS BUSINESS CEBU I.T. CEBU I.T. MALL ADMIN MALL ADMIN CHI OFFICE CHI OFFICE PARK PARK PARK PARK OFFICE OFFICE
Scope 2 224.8 209.4 131.4 96.6 80.0 108.2 43.9 69.6
*Data was derived from electricity usage in common areas only.
138 Let’s Build for Tomorrow's Generations GHG Intensity per Operational Property G4-EN18, CRE3
0.200
0.180
0.160
0.140
0.120
0.100
0.080
0.060
0.040 Total GHG emissions per sqm of GFA GHG emissions per sqm of Total
0.020
0 Ayala Center The Walk eBloc Tower 1 eBloc Tower 2 Cebu Business Cebu I.T. CHI Ofce Mall Admin Cebu Park Park Ofce 2013 2014
Total GHG emissions per sqm of GFA
RETAIL OFFICE ESTATE* CORPORATE OFFICE*
AYALA CEBU eBLOC eBLOC CEBU I.T. CHI MALL ADMIN CENTER THE WALK BUSINESS TOWER 1 TOWER 2 PARK OFFICE OFFICE CEBU PARK
Scope 1 0.188 0.177 0.164 0.098 0.0012 0.0011 0.119 0.055
Scope 2 0.182 0.176 0.158 0.131 0.0011 0.0008 0.160 0.087
*Data was derived from electricity usage in common areas only.
CHI 2014 Annual and Sustainability Report 139 GHG Emissions per Completed Project G4-EN17, G4-EN18, CRE4
500 0.050
450 0.045
400 0.040
350 0.035
300 0.030 e ₂
250 0.025
200 0.020 e / sqm of CFA e / sqm of ₂
150 0.015 Total Tonnes of C0 of Tonnes Total
100 0.010 Tonnes CO Tonnes
50 0.005
0 0.000 1016 Residences Avida Towers Sedona Parc eBloc Tower 3
Scope 3 Intensity
GHG Emissions (tonnes of CO2e) RESIDENTIAL OFFICE
1016 AVIDA SEDONA eBLOC RESIDENCES TOWERS PARC TOWER 3
Scope 3 (tonnes of CO2e) 472.3 530.6 290.9 13.0
Intensity (tonnes of CO2e/sqm) 0.018 0.008 0.020 0.0004
Sewage Treatment Plant
Cebu Business Park Cebu I.T. Park The hours of operation of the Sewage Treatment Construction of a Sequencing Batch Reactor Plant (STP) has been adjusted for both scheduled (SBR) with a capacity of 5,000 cu.m. per day is running and idle hours for better electricity scheduled for 2015 to be located beside the consumption efciency. This optimizes STP existing wetland. This is to address increase in operations where only an average daily 3,500 build-up and occupancy that may be beyond the cu.m. of wastewater is generated in view of the existing wetlands' capacity of efciently treating STP’s 10,000 cu.m. design capacity per day. waste water.
140 Let’s Build for Tomorrow's Generations Using Water Wisely
Water is a vital resource. We use water in the increase is due to higher water consumption development and management of our projects generated by the mall expansion and from at all phases. It is important that we source our completed projects. water responsibly, use it efciently and cost- efectively, and manage its quality. We adhere Improving on last year’s data, we tracked water to a strong focus of our water management and consumption of our retail merchants and quality in our operations. We strive to efectively ofce building. We hope to use these numbers manage our water consumption and quality per to advocate for over-all improved water point of project life cycles. Where applicable, we use efciency. consider access to alternate water infrastructure and support innovations promoting water On a per source basis, all properties of CHI use efciency. DMA Water located at Cebu Business Park withdraw water from water utility providers. All Cebu Our Water Usage I.T. Park developments (construction activities included) source water from the ground. CHI Water Consumption acknowledges the environmental impact of this and is on an ongoing consultation with In 2014, CHI’s total water consumption was experts and related parties for recourse to better 603,526 cubic meters (m3), 13 percent higher sustainable sourcing of water. than the 532,362 m3 recorded in 2013. This
Total Water Consumption G4-EN8 Total Water Consumed (m3)
600 2013 2014
500
Projects under 400 8,903.8 16,542.3 construction
300 Completed Projects 24,973.5 62,099.5 200
Thousand Cubic Meters Operational 100 498,484.6 524,883.8 Properties
0 2013 2014
Projects Under Construction Completed Projects Operational Properties
CHI 2014 Annual and Sustainability Report 141 Our Operational Properties m3 of 2013. Specific to common areas at the mall, Ayala Center Cebu realized decreased water Water consumption at retail and ofce consumption by 45,812 m3. Meanwhile, The Walk developments including estates increased from showed a 41 percent increase in consumption last year. from last year’s 15,589 m3, translating to an intensity of 4.31 m3 per square meter. This is a Ayala Center Cebu recorded a total of result of increased water consumption by new 388,033 m3 or 2.87 m3 per square meter of gross additional mall merchants. floor area, three percent higher than the 378,207
Water Consumed per Operational Property G4-EN8
450
400
350
300
250
200
150 Thousand Cubic Meters
100
50
0 Ayala Center The Walk eBloc Tower 1 eBloc Tower 2 Cebu Business Cebu I.T. CHI Ofce Cebu Park Park
2013 2014
Water Consumed (m3)
RETAIL OFFICE ESTATE* CORPORATE OFFICE
CEBU AYALA eBLOC eBLOC CEBU I.T. CHI THE WALK BUSINESS CENTER CEBU TOWER 1 TOWER 2 PARK OFFICE PARK
2013 378,206.5 15,588.5 62,551.4 39,948.0 1,128.7 643.5 418.0
2014 388,033.0 22,033.9 49,361.6 57,335.0 3,632.0 4,249.3 269.0
*Data derived from common areas only.
142 Let’s Build for Tomorrow's Generations Overall, total water usage at ofce properties was particularly measured by a lower intensity. In our 106,697 m3 in 2014, a four percent increase from CHI Ofce, we achieved a 36 percent decrease 102,499 m3 in 2013. eBloc Tower 1 reported of water consumed per square meter of total a 21 percent decrease in water consumption common area space. from 62,551 m3 to 49,362 m3 or 1.9 m3 per sq. m. However, eBloc Tower 2 had a 44 percent Our leasing, commercial and residential increase in water usage translating to a higher properties, make use of water sub metering 3 intensity of 1.65 m per sq. m from 1.15 in 2013. systems to monitor water consumption by our residents, tenants, merchants, and locators. Our Water usage at common areas of our estates service provider Ayala Property Management and corporate ofces are continually monitored Corporation, monitors and analyzes data to help for water efciency improvements. This is identify areas of excessive water consumption.
Water Intensity per Operational Property CRE2
5.0
4.0
3.0
2.0 Cubic meters per sqm
1.0
0 Ayala Center The Walk eBloc Tower 1 eBloc Tower 2 Cebu Business Cebu I.T. CHI Ofce Cebu Park Park
2013 2014
Water Intensity (m3 per sqm)
RETAIL OFFICE ESTATE* CORPORATE OFFICE
CEBU AYALA eBLOC eBLOC CEBU I.T. CHI THE WALK BUSINESS CENTER CEBU TOWER 1 TOWER 2 PARK OFFICE PARK
2013 3.17 3.05 2.41 1.15 0.006 0.006 0.6
2014 2.87 4.31 1.90 1.65 0.019 0.037 0.4
CHI 2014 Annual and Sustainability Report 143 Moving forward, we will conduct discussions with year comparison for water data has allowed us our residents, tenants, merchants, and locators to better understand and make changes on our for more participative and committed measures approach to water consumption. Our total water for using water wisely. We will continue to use consumption was 24,090 m3 or 0.93 m3 per sqm our sub-metering system as a key tool to manage of constructed floor area for 1016 Residences, consumption and provider of critical data to 29,417 m3 or 0.45 m3 per sqm for Avida Towers, achieve our targets. 31,827 m3 or 2.19 m3 per sqm. for Sedona Parc; and 227,459 m3 or 0.92 for eBloc Tower 3 ofce Our Completed Projects in 2014.
Understanding a project life’s cycle, and using To read on additional data, refer to pages project completion metrics as against a year-on- 201-203, 206 of this Report.
Total Water Consumption and Intensity per Completed Project G4-EN8, CRE2
35 2.50
30 2.00
25
1.50 Intensity (m ³ /sqm) 20
15 1.00
Water consumed (thousand m ³ ) Water 10
0.50 5
0 0.00 1016 Residences Avida Towers Sedona Parc eBloc Tower 3
Total Water Consumed Intensity
RESIDENTIAL OFFICE
1016 RESIDENCES AVIDA TOWERS SEDONA PARC EBLOC TOWERK 3
Total water consumed (m3) 24,090.1 29,417.1 31,827.3 27,458.9
Intensity (m3/sqm) 0.93 0.45 2.19 0.92
144 Let’s Build for Tomorrow's Generations Biodiversity
We strive to maintain a delicate balance of Parallel to the development of the master plan is biodiversity impacts to enhance the liveability and the rehabilitation and the protection of adjacent vitality of our communities. mangrove site to enrich existing vegetation and to eventually help protect the adjoining We ensure that we are compliant with applicable community in the future. laws. We invest heavily in the research, design, planning and development of our projects. In 2014, we engaged an ecological specialist, Site assessments are carried out, biodiversity Cebu Uniting for Sustainable Water Foundation, management plans are developed and Inc. (CUSW) to conduct an initial site mapping appropriate actions are delivered. We strive to and characterization of a portion of the property better understand the value that biodiversity where planting, rehabilitation and enrichment brings to our communities— making them can be done. stronger and healthier, more resilient of natural stressors by design, and with a higher quality of As a kick-of activity of our engagement, an initial life as a result of being part of an area with high mangrove trial planting activity was conducted biodiversity value. DMA Biodiversity, G4-EN12 in the last quarter of 2014. Participated ably by 27 employee volunteers from CHI and ten from the community. The group was briefed on the Current Development: Our Project proper way of planting propagules on varying in Mactan surfaces. It is projected that further activities will identify metrics to support and promote This is a 13-hectare master planned mixed-use positive contribution. development. This project is located in Barangay Punta Engaño, Lapu-lapu City where mangroves are found along the project coastline.
CHI 2014 Annual and Sustainability Report 145 Our Sustainability Technical Working Group (STWG) oversees this aspect of our biodiversity initiative. Our Business Development Group, TOTAL NUMBER assesses long term protection mechanisms for SPECIES OF TREES land development. Taking on an innovative management approach ensures long term Cebu Business Park 31 2,531 conservation that benefits the project and our community. Our pulse surveys with our Cebu I.T. Park 26 918 stakeholders tell us that customers value green Amara 25 703 breathable spaces. Developing land while keeping in mind restoration of biodiverse areas add value TOTA L : 82 3,972 to our estates. Trees planted Tree count data In 2014, CHI, through its employee volunteers Existing trees in our areas for development and external partnerships planted 8,437 seedlings are incorporated into our landscape design. and 700 propagules as part of the Company's We conduct our inventory of trees grown and environmental initiatives. nurtured in our estates.
146 Let’s Build for Tomorrow's Generations Protection and Rehabilitation Eforts
Cebu Holdings, Inc. (CHI) employee volunteers The volunteers also participated in the Forest took part in two nature restoration activities in Restoration Program kick-of activity of Ayala separate initiatives in the fourth quarter of 2014. Business Club Cebu, Inc. (ABCCI) in Bgy. Pung-ol Sibugay also in partnership with CUSW and the The volunteers with the team of Cebu Uniting people's organization of Bgy. Pung-ol Sibugay. for Sustainable Water (CUSW) conducted a Activities include collection of wildlings, bagging trial mangrove planting and coastal clean up and establishment of a recovery chamber for the on October 21, 2014. This activity was done in wildings collected. The group bagged a total of preparation for the planned mangrove planting 1,200 seedlings that are scheduled to be planted scheduled in 2015 as the Company's support to help on the first quarter of 2015. protect and rehabilitate the mangroves in the coastal project site in Punta Engaño in Lapu-Lapu City.
CHI volunteers participated in a trial mangrove planting and coastal clean-up in Bgy. Punta Engaño.
CHI volunteers help establish a recovery chamber for wildlings in Bgy Pung-ol Sibugay, to support the Forest Restoration Program of Ayala Business Club Cebu, Inc.
CHI 2014 Annual and Sustainability Report 147 Take action. HUMAN CAPITAL
Employee Engagement
We strive to create a CHI is committed to provide a positive, engaging, healthy, and empowering environment for its culture that promotes employees. The workplace brings together a diverse set of skilled individuals guided by continual improvement. our set of core values and driven to achieve CHI’s business goals while also fulfilling their We continue to invest in personal goals. We strive to create a culture that promotes the development, training continual improvement. We continue to invest in the development, training and capacity building and capacity building of of our employees. We continue to provide and improve our employee wellness programs, and we will continue to foster a safe, nurturing and our employees. enabling workplace for our people.
We benchmarked with global real estate companies listed in Corporate Knights Capital’s 2015 Global 100 Index as only the most sustainable global corporations are included in their annual assessment ranking. DMA At CHI, we encourage our employees to balance work, home and leisure activities. We provide an avenue where we can promote the value of teamwork through our CHI PLUS (employee wellness program) and 'Agbayay' Employee Volunteer Program.
CHI 2014 Annual and Sustainability Report 149 Measuring Engagement Engagement Driver 2: Teamwork / Work environment In partnership with an external consultant, CHI underwent an Organizational Climate Survey We believe in an open, dynamic workplace where (OCS) in 2013 with the next one slated for 2015. each employee contributes to the best of his or Ninety-seven percent of the total number of her ability. Diferent viewpoints yield creativity employees participated in the survey. and feed innovation. We work through task groups here at CHI depending upon the needed Engagement Drivers function. This structure and approach gives us flexibility and support in achieving operational efciencies. It enhances our ability and agility to Our four key engagement drivers are 1) pride adapt to diferences at any point of any process in working; 2) teamwork/work environment; 3) – it fosters respect within and across CHI’s personal; and 4) work-life balance. These four employees and creates further opportunities for indicators not only reflect how well we perform learning and growth. as an employer, it is also characteristic of a work culture aligned to our corporate objectives. Engagement Driver 3: Engagement Driver 1: Personal and professional growth Pride in working with the Company Empowering our people is crucial to our lasting growth. Attracting top-level talent and retaining Our employees take pride that we know their them allows us to engage and build on their needs and act in their interest. They work with talent, commitment and drive for the long us to help derive sustainable business solutions term. We maintain top bottom and bottom and engage in partnerships that strengthen top open lines of communications. We train, community relations. support, reward, and empower our people to be innovative solution providers confident to make the right decisions. At CHI, we have decentralized Individual Competency Plans where a manager works closely with an employee in their development plan.
150 Let’s Build for Tomorrow's Generations Performance Indicators under this sustainability of our business. It is an integral part Engagement Driver: of our corporate responsibility to innovate ways to better help all employees and their families 1. New hires and turnover by age group realize health goals, achieve a greater sense 2. Ratio of external hires to internal movements of well-being and work-life balance. As our 3. Average competency-based training hours employees become healthier and more balanced, by employee category they become more efcient and inspired. This provides a reciprocal benefit to our business Engagement Driver 4: and cascades into the communities we serve Work-life balance as a whole. Two key indicators drive our work- life balance engagement – CHI PLUS and CHI CHI’s people drive its success. Their health Agbayay Employee Volunteer Program. and well-being are critical components to the
Average Competency-based Training Hours by Employee Category G4-LA9
60 45 39.92 40 50 35 27.59 40 30
25 30 20 13.32 20 15
10 10 5
2012 2013 2014
Probationary/ Supervisors Associates Average for the Year Regular MTs
CHI 2014 Annual and Sustainability Report 151 ENGAGEMENT DRIVERS
Pride in Working Teamwork / Work #1 with the Company #2 Environment Employees’ pride in working with the Employees’ workplace is a safe, dynamic organization shows trust in our environment where a culture of positive Corporate Governance, sustainability engagements and mutual respect are initiatives and confidence in continued predominant among employees. employee engagement initiatives 90% 82% 96% 94% “The company takes “We work with a of the employees takes pride in efective measures for mutual respect that proudly tell others recommending the our health and safety allows our team to that they work in CHI company to others as at work” function smoothly.” a good place to work 93% 94% Working for the Company gives me a sense of pride because “Our immediate “We work with a of the Company’s products manager/boss commitment to the and reputation. encourages company that goes professional and beyond expectations/ considerate conduct extra mile.” in the workplace.”
The opportunities 88% that are tied when working in this company “We help each other are endless. One’s innovate and adapt as the team responds potential is fully to new developers.” maximized and utilized.
152 Let’s Build for Tomorrow's Generations Personal and Work-life Balance #3 Professional Growth #4 Learning oppotunities through varied A responsible employer focuses on the approaches that allow employees to gain health and well-being of its employees. knowledge and develop skills that contribute Healthier, well-balanced CHI employees to their current job and career advancement. are more energized, better motivated and more efcient. 88% 90% 98% 79% “We are actively “We work in a variety encouraged to of tasks that are CHI PLUS employee CHI Employee enhance our skills interesting and participation Volunteer/Agbayay and knowledge.” challenging participation 541 volunteer hours Performance Indicators: 15 volunteer activities 1. New Hires and Turnover by Age Group CHI develops programs 2. Ratio of External Hires not just focusing on work-related to Internal Movements goals but also on wellness 3. Average Competency-based of the employees Training Hours by Employee Category
The Company invests in trainings and seminars to expose the employees and enhance competencies.
CHI 2014 Annual and Sustainability Report 153 154
CHI Recognized in the Cultivating a Culture of Sustainable Business Sustainability Awards Embedding the sustainability mindset within the Cebu Holdings, Inc. (CHI) was awarded a special company’s culture is critical. Thus, we educate recognition at the first Sustainable Business our employees across business lines and have Awards (SBA) Philippines 2014 on July 14 at systems in place to ensure that our sustainability the Dusit Thani, Manila. CHI is the only Cebu- initiatives are aligned with our long-term based company cited for best practices in the business goals. Workforce category.
The goals of the first Sustainable Business Awards are: (1) to increase awareness of sustainable business best practices, and (2) to demonstrate Employee Profile by Gender G4-9, G4-10 how sustainable businesses benefit companies, the environment and all stakeholders. The business actions of various companies and 100% 68% 71% 74% its environmental impacts are quantitatively 80% assessed in the SBA. Ten categories comprise this comprehensive framework. 60%
40% CHI’s high score was in terms of employee development program and other employee 20% 32% 29% 26% engagement activities. The Company also 0% supports of-hour capacity and diversity building 2012 2013 2014 activities under its CHI P.L.U.S employee Female Male wellness program.
Leading sustainability experts forming part of the 26% 74% National Advisory Panel judged the Sustainable Business Awards.
TOP PHOTO: L-R: Philippine Stock Exchange President and CEO Hans Sicat, CHI's Francis Monera and Aniceto Bisnar, Jr., and Philippine Business for the Environment Executive Director Bonar Laureto. We encourage a culture of sustainability through various employee activities. We continue to strengthen our organization by optimizing use of human capital, streamlining processes and empowering our people to achieve the goals we have set.
CHI 2014 Annual and Sustainability Report 155 Composition of Governance Body and Breakdown of Employees by Gender G4-LA12
MALE FEMALE
2012 2013 2014 2012 2013 2014
Board of Directors 8 8 8 1 1 1
Management Team 7 8 8 10 12 13
Supervisors 6 6 6 18 21 24
Associates 10 8 8 25 24 25
Leadership Diversity Percentage of Women on Board of Directors
2012 2013 2014 Benchmark
Percentage of Women on Board of Directors 11% 11% 11% 20%
Percentage of Women in Executive Management Employee Profile by Employee Category G4-9, G4-10
100%
15% 21% 24% 24% 80%
8 62% 32% 32% 34% 60%
6 60% 40%
4 40% 38% 39% 59% 20%
0% 2012 2013 2014 0% 10% 20% 30% 40% 50% 60% 70%
Associates Supervisors Probationary/Regular MTs 2012 2013 2014 Benchmark
Note: This benchmark is based on the median values of companies in the same sector in Corporate Knights Capital’s 2015 Global 100.
156 Let’s Build for Tomorrow's Generations Employee Hires by Age Group G4-LA1 Employee Turnover by Age Group G4-LA1
12 12
10 2 10 2 6 8 8 9
6 6 1 8 8 4 4 4 5 4 2 2 2
2012 2013 2014 2012 2013 2014
30-40 years old Below 20 - 30 years old 30-40 years old Below 20 - 30 years old
*Data includes 3 project hires absorbed in 2014. Note: Reason for turnover data in 2014 is all personal such as marriage or full time pursuit of further education.
The Balanced Scorecard (BSC) Turn over Rate
CHI continually refines its Balanced Scorecard 14% (BSC), a strategic management system. It is based on four vantages of sustainability impacts 8 7% –financial, customer, internal business process, and learning and growth. Embedded into our 6 7% corporate culture, it enables our people to be aware and able to assess and align their 4 12% contributions to the business’ sustainability goals through their individual BSCs. This performance and productivity framework aligns 0% 5% 10% 15% with the Quality, Environment, Health and Safety Management Systems (QEHS MS). 2012 2013 2014 Benchmark
Note: This benchmark is based on the median values of companies in the same sector in Corporate Knights Capital’s 2015 Global 100.
CHI 2014 Annual and Sustainability Report 157 Our employees, including new hires, undergo Occupational Health and Safety CRE6 seminars, orientations and workshops that help embed sustainability in all aspects of their CHI strives to provide a safe and healthy work functions and for them to gain a clear correlation environment at all times for its employees. We have of our business goals and the individual Key a clear policy covered in our Quality, Environment, Result Areas. Health and Safety Management Systems (QEHS MS). Safety is of premium consideration at CHI and Competency Development we regularly conduct safety training as needed. Audits are conducted at regular intervals across our on Sustainability facilities. We identified Work Illnesses and Safety Performance as our indicators. Sustainability is prevalent in our communications across our electronic Inside CHI newsletter Work Illnesses G4-LA6 and our intranet. Actual sustainability practices observed by CHI employees include monitoring of C0 emission, waste segregation and recycling. 2 stomach Earth Hour, Earth Day, Clean Up Drive initiatives 21 ache have become regular employee engagements in conjunction with other CSR activities through our employee volunteer program. 35 fever
39 flu
40 headache
158 Let’s Build for Tomorrow's Generations Lost Time Injury Rate G4-LA6
The Safety Organization of the Philippines presented awards of honor to our general contractor, Makati Development Corporation (MDC). This is in recognition of achieving safe man-hours without lost time accident in the following projects:
1016 Residences Avida Tower Two ACC Corporate Center million safe million safe million safe 3.1 man-hours 3.3 man-hours 1.3 man-hours January 1, 2013-September 30, 2014 July 20, 2013-September 30, 2014 January 1, 2013-September 30, 2014
MDC was also recognized for their Perfect Safety Record in the two projects:
Avida Tower One Sedona Parc million safe million safe 2.9 man-hours 2.2 man-hours without lost time accident continuously without lost time accident continuously (January 1, 2013-September 30, 2014) (January 1, 2013-September 30, 2014)
Benchmarking against real estate companies Number of Fatalities G4-LA6 included in Corporate Knights Capital’s 2015 Global 100, CHI’s zero rate is the highest • We recorded zero incidents of occupational achieved of any company in the same sector. related disease.
Note: This benchmark is based on the median values of • We recorded zero fatalities in 2014, a record companies in the same sector in Corporate Knights Capital’s 2015 Global 100. Benchmark is at 14%. maintained throughout our reporting period. Comparing our performance to the median values of companies in the same sectors that are part of Corporate Knights Capital’s 2015 Global 100 shows that we are at par with the world’s best when it comes to ensuring a safe and secure work environment.
CHI 2014 Annual and Sustainability Report 159 160
Exceed
Delivering on Our Commitment, expectations. Continuing as a Trusted Brand
DMA Customer Health and Safety, DMA Product and Safety Labeling, DMA Customer Privacy, DMA Security Practices
We have a strong, clear commitment to our This section details how we customers across our business lines. Their value is reflected in the products we develop and in deliver social value to our how we engage, respect and give high standard service delivery. Our customers range from merchants, retailers, shoppers, and locators. As customers. We look after we seek to understand, respond and deliver on their changing needs, we monitor, measure and their satisfaction, safety innovate on improving customer experience and in how we continue to be a trusted brand. and security. We rely on our Quality Policy and our “Focus on the Customer” core value in meeting our customers' needs.
Understanding our Customers to Serve Them Better
Our customer handling process reinforces customer fidelity and serves to protect our reputation for developing safe communities.
We have business units in place handling specific aspects of our customer engagements. Our Commercial Business Group handles external customer programs specifically geared to mall merchants and shoppers. Quality Policy G4-14
For us, the customer is first and quality is everyone’s job. We commit to:
Deliver our products and services to continually satisfy ever 1 changing expectations of our customers while meeting all applicable regulatory and statutory requirements;
Provide our employees with competence-building programs to 2 improve productivity; and
Continually improve the Quality Management System's 3 efectiveness through a regular review process.
We have a broad-based customer complaints Our regular reviews touch on the following handling system, the Total Customer Satisfaction measures: customer acquisition, retention, Management System (TCS-MS), managed by market leadership and internal and external our Corporate Communication and Corporate customer satisfaction. Our customers’ Social Responsibility Division. This covers experiences help us strategize and deliver documentation, management, investigation and on additional value for our customers in our resolution of customers’ complaints, positive and operations, service delivery and facilities design. negative feedback as well as inquiries. We empower them to share inputs for our overall improvement, thus building mutual respect We conduct internal customer satisfaction between them and our Company. surveys twice a year. The Ayala Property Management Corporation (APMC) interfaces We are committed to providing safe and healthy with our Project Support / Technical Asset spaces for everyone engaging our business: Management Unit on resolving concerns customers, visitors, contractors, employees and of owners and tenants of our ofce neighboring communities. The measures we building facilities.
CHI 2014 Annual and Sustainability Report 161 undertook in 2014 to improve public safety and Customer Satisfaction Survey Results security are found in the ERM and Communities G4-PR5 section of this Report found on pages 92-93 and 171-177, respectively. Internal Customer Survey An uptrend in the Internal Customer Survey Customer Satisfaction results show that we are improving in our operations and management processes in pursuit In envisioning a dynamic and vibrant Cebu, of delivering higher quality products and services. retaining happy customers is critical to our continued business sustainability and in leading CHI’s Internal Customer Survey is conducted our success to the future. We believe that twice a year as a check and balance of our healthier communities make for a better quality organization’s social climate. In 2014, an average of life, and in turn, improved well-being. When rating of 8.7 out of 10, taken from 16 units our customers are engaged and happy, they surveyed, reflects an overall healthy business let others know in their social interactions. We environment for our employees. not only get to keep our customers, they help us expand our customer base. This leads to an Shoppers’ and Merchants’ Survey increase in financial returns for the Company. In 2014, shoppers and merchants at Ayala Center We conduct annual surveys to evaluate and Cebu voiced higher satisfaction as to the mall’s monitor our performance on customer personnel, services, procedures and facilities. An satisfaction. The results of these surveys are overall excellent rating of 9.1 was given, up six then considered to further improve on our percent from the 8.6 rating record in 2013. The products and services and analyzed for strategic building itself, mall ambiance, security, facilities improvements on business performance. and directional signs were the most appreciated attributes of Ayala Center Cebu according to In 2014, CHI saw an increase in customer ratings the surveyed shoppers. Additionally, retail store from shoppers and merchants of Ayala Center owners and managers/supervisors rated Ayala Cebu and ofce building locators at our eBloc Center Cebu highly giving an overall rating of 8.1, Towers. This tool gives us an additional direct line up seven percent up from last year's 7.6. High and follow-up of our formal annual stakeholder satisfaction areas are building facilities, utilities, engagement. Moving forward, we intend to services, personnel, systems and procedures. pursue more shared value collaborations with our customers at the malls and ofces.
162 Let’s Build for Tomorrow's Generations Ofce Building Occupants' Survey maintenance rated very good. The ofce leasing Ofce building locators at Cebu I.T. Park gave a team likewise did well on policy knowledge, higher overall satisfaction rating of 8.3 for the telephone handling, tenant relations and services rendered by the property management feedback mechanism for requests. and ofce leasing teams servicing the building occupants. This rating is up six percent than the Our 2014 survey identified areas for improvement 7.8 rating in 2013. On building administration, our on building administration particularly on the power supply back-up system rated excellent. repair and maintenance of common areas. Criteria on courteousness, cleanliness and
SURVEY 2012 2013 2014
Internal Customers 8.6 8.7 Average of 8.7 results from 16 divisions / Ayala Center Cebu departments Shoppers 8.7 8.6 9.1 surveyed
Ayala Center Cebu Merchants 7.5 7.6 8.1
eBloc Towers 1 and 2 Locators 8.3 7.8 8.3
CHI 2014 Annual and Sustainability Report 163 164
To strengthen the emergency response system within the communities of Cebu Business Park and Cebu I.T. Park, an estate-wide communication line to all locators, building occupants, mall merchants and shoppers was launched. Various emergency rescue teams of the local government units also demonstrated disaster preparedness skills in the Safety and Emergency Preparedness Fair. Cebu Park District Emergency Helplines Launched
A joint afair on Safety and Emergency Preparedness was held last December 3, 2014 at the Cebu Business Park. Over 75,000 employees from all locators participated in a park-wide drill. Demonstrations on basic first aid, firefighting/rescue, bomb detection, and awareness then followed at The Terraces in Ayala Center Cebu.
The event highlight was the launch of the Cebu Park District Emergency Helplines. These are dedicated landline and mobile helplines serving the Cebu I.T. Park and Cebu Business Park locators, building occupants, mall merchants and shoppers, and extending to residents within Metro Cebu.
Partners include the Ofce of Civil Defense, Cebu City Disaster Risk Reduction Management Council, Cebu City Police Ofce, Bureau of Fire Protection, Philippine Red Cross, Emergency Rescue Unit Foundation (ERUF), and the emergency response teams of the neighboring communities of Cebu Business Park and Cebu CHI's Aniceto V. Bisnar, Jr. addresses the emergency drill I.T. Park. volunteers and participants at the Emergency Helpline launch at the Terraces.
EMERGENCY HELPLINES Ayala Center Cebu Ü-First Campaign
Ayala Center Cebu continues to provide its patrons a pleasurable shopping and dining experience by making their convenience its top priority. In line with Ayala Malls’ Ü-First Campaign, Ayala Center Cebu implements a continuing program that provides facilities for the elderly, families and persons with disabilities.
The Concierge at Ayala Center Cebu provides the The Concierge becomes an avenue for valuable following services: 1) general information on store feedback for the mall’s continual improvement. locations, merchants' contact details, events, Priority treatment is provided to the senior promotions and mass schedules; 2) restaurant citizens and persons with disability (PWD) with reservation; 3) hotel bookings 4) flight and travel the mall’s wheel-in service, dedicated parking confirmation; 5) personal shopper assistance; slots and seating areas around the mall. 6) call-a-taxi assistance.
166 Exceeding Our Own Expectations
Performance Monitoring of Outsourced Moving forward, We are also developing the Processes SLA rating guide for our other contracting We monitor and evaluate the annual performance partner, MDC. of our property management at Ayala Center Cebu on agreed service levels. This covers areas Total Customer Satisfaction of facilities management, financial management, Management System customer service, and environment, health and safety. Our Total Customer Satisfaction Management System (TCS-MS) documents and deploys Service Level Agreement (SLA) points of policy concerns from customers and merchants at consider overall ratings or any two of the four Ayala Center Cebu. Specific concerns cover areas rating below 75 percent as performance issues related to the building’s common areas, failure. Two successive failures count as a ground rest rooms, customer service, merchants, and for termination. In 2014, our assessment found security. CHI has a customer feedback hotline the average total SLA rating to be 89 percent, integrated in the TCS-MS. Complaints received with customer service and facilities management from the system are recorded and reports are cited as the strongest service delivery points generated periodically. of APMC.
CUSTOMER FEEDBACK HOTLINE text
TEXT: Project Name & Location
CHI 2014 Annual and Sustainability Report 167 PWD Awareness Campaign
In July 2014 a series of activities promoting dignity and respect for Persons With Disabilities (PWDs) was conducted in Ayala Center Cebu, for the PWD Awareness Month. This month- long event was cited as Finalist in the International Council of Shopping Centers Asia Pacific Shopping Center Awards 2014. This honor for excellence was given under category one of the Asia Awards for Traditional Marketing on Cause-Related Marketing.
168 169
The PWD Awareness Month was in partnership with the Cebu Provincial Government, Gualandi Volunteer Service Programme, Inc. (GVSP), and the Down Syndrome Association of the Philippines Inc. (DSAPI). Provincial Board Member Arleigh Sitoy and Vice Governor Agnes Magpale spearheaded the launch.
Celebrate diversity by promoting dignity, respect and inclusiveness this Persons with Disability month
Activity highlights included 1.) “Inspiration” a photo exhibit of inspired stories of individuals overcoming odds, 2.) “Clarissa” a self-titled painting from a young artist with Down Syndrome, 3.) a job fair, 4.) the PWD Run and Roll, 5.) PWD Summit and 6.) PWD Got Talent show.
CHI 2014 Annual and Sustainability Report 169 170
Build capacity. Helping Shape the Future
Empower At CHI, it is of importance that we help our clients and our communities maneuver through communities. their own economic, environmental and social challenges. We use our expertise, local knowledge and partnerships to make positive impacts in the cities and communities where we do business.
This section underscores In our Company, we see how prudent development shapes the economic landscape. how we partner with our When we grow and expand our business, we have to ensure that our communities have the capacity to grow with us for equitable economic fenceline communities. prosperity. DMA Local Communities
Agbayay and CHI Plus Match-up
We match the interests and passions of our employees to meaningful and needed community services where we operate. Each year, employees lend time and expertise to help non-profit initiatives and organizations and people in identified neighboring communities. We strive to develop innovative programs that use the core strengths, capabilities and expertise of our business and of our people to maximize impacts.
Fifteen volunteer activities, which translated into 541 volunteer hours of service in local communities within the Metro Cebu area, were rendered in 2014. We work hand in hand with community residents to create opportunities for livelihood, employment, education, peace Community Investments G4-EC1 and order, disaster risk management and arts and culture. This is how we invested capital to support our community programs in 2014. It is not simply about doing the right thing. Helping people gain on skills to improve the CHI’s community investments is centralized quality of life is transformative— for the individual, through the Corporate Communication and their families, communities, our business and our Corporate Social Responsibility Division. economy at large. The other group with significant community investment is the mall where people converge Growing local businesses and markets and use mall space for schools, business and and enabling local communities socio-civic organizations.
The Company distributed P11.4 million in We’ve found through our community community investments. Distribution is engagements that capacity building, access detailed below. to markets, and basic business management skills go a long way as starter seeds for growth potential and in building confidence. We bridge our community relations to our local government units or business partners and our CSR initiatives 37 19 to address the gap. Tourism, Arts, Environment Culture and Initiative and Religion Sustainability Strategy Small Business Development G4-EN31 We help small businesses acquire the capital, 10 21 expertise and other resources they need to Education Relationship grow. Through our own business network, CHI and Advocacy Building for Children's connects small businesses to crucial resources Welfare that help them succeed. Our support covers the full spectrum with the intent for the business to do well enough to be independent. We take part in investing, product development and 5 8 Relief Health and sharing access to markets and clients, business Operations Wellness management training, facilities and the tapping of new markets.
CHI 2014 Annual and Sustainability Report 171 'Agbayay' is the term we use to refer to both our community engagement and employee volunteer programs. Our employee volunteer program initiatives support the community development programs of the alliance of neighboring communities of Cebu Business Park and Cebu I.T. Park.
CSR Programs / Highlights of Agbayay Program in 2014
New Ofcers Inducted for CPVDC Inks Project Trabaho with CBPNBAAI Barangay Apas
The Cebu Business Park and Neighboring In addressing unemployment and promoting Barangays Altruistic Alliance, Inc. (CBPNBAAI) inclusive growth among its neighboring inducted a new set of ofcers last July 4 at communities, we partnered with neighboring the City Sports Club Cebu. The induction of barangays surrounding Cebu Business Park and ofcers was witnessed by the barangay captains Cebu I.T. Park in a job fair on August 8, 2014 at of CBPNBAAI member barangays. CBPNBAAI Barangay Apas. includes Cebu Business Park, Cebu I.T. Park and neighboring barangays: Apas, Carreta, Kamputhaw, Hipodromo, Luz and Mabolo. This organization expanded to include Barangays Lahug and Kasambagan.
All the member barangays are partners in the implementation of community development programs.
172 Let’s Build for Tomorrow's Generations CHI Organizes Team Building Activity for Neighboring Communities
Cebu I.T. Park hosted an adventure race for the neighboring communities of Cebu Business Park and Cebu I.T. Park.
Barangay Apas, Kamputhaw, Hipodromo, Luz, and Mabolo competed in the Biochallenge. Cebu Holdings Inc. and the Ayala Property The move was done to promote the hiring of Management Corp. fielded a guest team. construction workers and help meet operational Challenges included the planting of seedlings and and manpower requirements relevant to the emergency preparedness and response. redevelopment of the mixed-use superblock in Cebu I.T. Park. Candidates came from barangays The activity also featured supersized Pinoy games Apas, Mabolo, Luz, Hipodromo, Carreta and of takyan, tirador, jolen and other fun games. Kamputhaw. The six barangays are members Barangay Apas emerged as the winner. of the Cebu Business Park and Neighboring Barangays Altruistic Alliance, Inc. (CBPNBAAI).
CHI 2014 Annual and Sustainability Report 173 CHI Partners with City Agriculture for Farmers' Market
Cebu Holdings Inc. (CHI) combines community needs at the Farmers’ Market at the Linear Park of Cebu Business Park. Open from Wednesday to Friday every second and fourth week of the month, upland farmers sell to ofce workers who get easy access to fresh produce.
The Farmers’ Market is a joint initiative of CHI and the City Agriculture Department. The city government provides market outlets for upland farmers, cutting of the need for middlemen.
There are 19 satellite markets which are with farmers selling vegetables, fruits and organized and distributed in urban barangays ornamental plants. Farmers from barangays Adlaon, Pamutan, Sirao and Tabunan get to sell their crops at the Farmers' Market.
According to City Agriculturist Joelito Baclayon, farmer participants feel a sense of contentment and satisfaction because they have established regular customers.
Income and sales for farmers' families were also noted to significantly improve to an average of seven to nine thousand pesos per market week. Due to direct customer feedback, crop productions may also be better adjusted to suit market needs.
174 Let’s Build for Tomorrow's Generations Manu Manu also provided the barangay leaders training on product photography and encouraged the We continue to support the livelihood and crafts use of social media to reach a broader market program, for the women folk of Barangay Luz, for Manu Manu products. As a future initiative, which is now on its seventh year. They use rolled the Company’s volunteer program will include or woven recycled ofce paper, newspaper, training on the basics of business management magazines and the glossy side of sticker papers for the women of Barangay Luz. The goal for in crafting bags, baskets, coasters, placemats, Manu Manu is to be independently managed in candle holders, notepads, and pen holders under the future. the Manu Manu brand.
Trainings on product design and development has been successful. For 2014, we have helped establish a Manu Manu community store within the barangay hall. Employee volunteers
ALI President and CHI Chairman of the Board, Bernard Vincent O. Dy, with Joy S. Sanciangco of ALI- SLMG survey the products sold by Barangay Luz during the Ayala sa Komunidad Fair on November 18 – 20 in Glorietta.
CHI 2014 Annual and Sustainability Report 175 Tugkaran Learning Series
Residents from the member communities of bottles. The materials were collected from the CBPNBAAI participated in a learning series mall's Material Recovery Facility (MRF) and from conducted by Cebu Uniting for Sustainable the participants’ own household. Water (CUSW) at Tugkaran, the tree nursery and composting facility at Cebu Business Park. A single chair is made out of 150 PET bottles and will take up to six to eight hours to produce. The The participants from Barangays Luz, Apas and collection of the biodegradable material was also Hipodromo spent six consecutive Mondays in maximized with the vertical gardening method chair making and vertical gardening preparation. where PET bottles were utilized as pot hangers.
In the activity, the participants composed of In December, a culmination activity was held nine representatives per barangay were able to where barangays were judged according to produce three chairs made out of recycled PET the quality of the chairs and the volume of PET bottles collected.
176 Let’s Build for Tomorrow's Generations CHI Supports Brigada Eskwela Shoe Box Campaign and Milk Drive
Cebu Holdings, Inc. (CHI) remains steadfast in In addition to the relief eforts for typhoon helping improve the conditions by which children Yolanda-afected Northern towns in Cebu, in communities receive basic education. In its two campaigns for children were supported by Agbayay para sa Edukasyon program, CHI’s CHI employees. support of DepEd’s Brigada Eskwela campaign was threefold – Shoe boxes filled with school supplies were given out to students of Tindog Elementary (1) signage for Mabolo Elementary School and School in Medellin. The wrapped box donations Kamputhaw Elementary School; replaced the traditional peer-to-peer yuletide gift exchanges last Christmas. (2) paint for classroom repainting of Barrio Luz Elementary School and Camp Lapulapu Employees within companies of the Ayala Elementary School; and Business Club Cebu, Inc. (ABCCI), including those of CHI, were likewise engaged in the Northern (3) an afternoon cleanup campaign by CHI Cebu Milk Drive, a partnership with Children’s employee volunteers at Mabolo Elementary Hour and Tetra Pak, Inc.. Milk products worth School on May 23, 2014. P1.5 million were distributed to over 1,200 elementary students in Yolanda afected towns. Beneficiaries are from Tindog Elementary School in Medellin and Hagnaya Elementary School in San Remegio.
CHI 2014 Annual and Sustainability Report 177 178
Catalyze economic ECONOMIC
development. Our Management Approach DMA Economic Performance, DMA Indirect Economic Impacts
CHI achieved significant progress in 2014. Sound growth strategies and strong leadership, balanced with strategic sourcing of financial capital enables the business towards a sustainable future. As we continue to improve our economic This section details our performance, inclusive growth expansion will benefit communities within and around our areas economic value generation of operation. and distribution, including Economic Value Generated and Distributed G4-EC1
the positive indirect The 2014 Economic Value Retained (total revenue less the total economic value distributed) economic impacts of our comprises 26 percent of our total revenue. In computing the figures of our economic value projects in the areas where distribution, we account for the following components as shown in the table on page 180 we operate. of this Report. Supporting the Local Economy G4-EC7
In 2014, we continued to contribute to direct government income by remaining one of the top corporate taxpayers in Cebu. We have supported the hiring of over 60,000 employees— across our facilities and through our retail and ofce space leasing and developments. The salaries given in turn are further redirected into local area spending. Property leasing and developments have also helped generate various service industries catering to newly-created A continuing testament of our direct impact to and expanded markets such as food services, the local economy and the efectiveness of our among others. The public utility vehicle terminal sustainability direction is the increase in land at Ayala Center Cebu gives income capacity value per square meter of our Cebu Business Park to transport providers delivering mobility and development. From a range of P700 to P1,500 in transport connectivity among our patrons the 1980’s, it is now at P80,000 to over P100,000 within Metro Cebu. Green spaces such as per square meter in fair market value. Adjacent those of The Terraces have also contributed and nearby properties have benefitted similarly. to greater environmental awareness for the general populace. General suppliers not only We will continue to build on the strong share in this eco-awareness but also received performance of our current portfolio, optimize profit benefits in our adaptation and use of more assets and further our capabilities. eco-efcient technologies.
Our control mechanisms to stimulate economic performance remain as follows:
ROLE/ FUNCTION VIS-À-VIS DEPARTMENT / DIVISION / MECHANISM ECONOMIC PERFORMANCE
Key Performance Indexes (KPIs) Attainment of business objectives Business Development Group Scrutiny of our growth margins, capital Commercial Business Group strengths, performances and operational efciencies Marketing and Operations Departments for retail and ofce leasing Finance Division
Finance Division Prudent management of general administrative expenses, capital expenditures and direct operating expenses
Corporate Communication and Corporate Monitoring and consolidation of Community Social Responsibility Division (CC-CSRD) Investments
Ayala Land Sales, Inc. (ALSI) Outsourced company handling marketing and sales for residential projects
CHI 2014 Annual and Sustainability Report 179 Significant Indirect Economic
Impacts and its Extent G4-EC8, G4-SO2 Employee Wages and Benefits From a broader view, our indirect economic impacts have led us to: 6 Payments to Providers of • Change the productivity of organizations, Capital 11 sectors, or the whole economy Payments to Government • Spur transformative economic development 12 within bottom-of-pyramid communities • Help improve environmental and social Economic Value Retained awareness and conditions 26 • Make products available for low to medium income markets Operating Costs • Enhance skills, training and knowledge in communities 45 • Support jobs along the value delivery chain • Stimulate and enable foreign direct investments
ECONOMIC VALUE DISTRIBUTED ACCOUNTED FOR COMPONENT
Operating Costs Total cost of sales, general and administrative expenses, excluding manpower costs, taxes and licenses, donations, and amortization and depreciation
Employee Wages and Benefits Personnel costs less expenses incurred for in-house training
Payments to Providers of Capital Sum of dividends and interest expense paid for the year Payments to Government Sum of provision for current and final taxes, including taxes and licenses paid
Community Investments Total donations made and direct cost of social programs and activities conducted for the year
180 Let’s Build for Tomorrow's Generations placement of nearby community residents for Linking Local Talents our locators. Unemployment is an ongoing issue, yet Cebu has sufcient numbers to meet skilled labor and Local Sourcing professional job positions. CHI believes that if the proper physical structure is in place, it can serve As a real estate developer, CHI aims for local as a powerful means to reduce unemployment sourcing in as much as the business allows. This and build economies within and around our strategy promotes greater operations efciency developments. Our retail and ofce space leasing as well as contributes to local employment and business provide an opportunity for us to link Cebu’s economic growth. local talents with global companies particularly in the area of information technology and business In 2014, the Company, through its general process outsourcing. CHI and subsidiary CPVDC contractor Makati Development Corporation are involved in and provide continuing support to (MDC), employed close to 6,000 construction the Cebu Educational Development Foundation workers. This number includes employees of for IT (CEDF-IT). It is a consortium of industry, subcontractors. Within the same reporting period, academe, government and non-government organic workforce at MDC-Cebu was at 401 with organizations that seeks to increase the quantity 55 percent sourced locally. Mapping ahead, CHI and improve the quality of professionals in the will coordinate with MDC on targets as to local Information and Communications Technology sourcing of workforce. (ICT) and IT-enabled services industry. We also help facilitate job fairs for the successful
7.8% 0.6%
Total Workforce at Cebu Park District: 0.4% 5,142 400 Cebu Business Park and Cebu I.T. Park G4-10 Construction Hotel/Sports Club 229 CATEGORY CITP CBP Residential 1.3%
BPO Ofces 36,128 14,969 12.0% 828 Retail 919 6,940 Others 7,859 (Building/ Residential 144 85 Retail 65,555 Estate Admin) TOTAL Construction 2,033 3,109 WORKFORCE Hotel / Sports Club - 400 Others 537 291 77.9%
39,761 25,794 51,097 BPO/Ofces TOTAL: 65,555
CHI 2014 Annual and Sustainability Report 181 182
Influence. Set SUPPLY CHAIN
standards. G4-12, DMA Procurement Practices, G4-EC9, DMA Supplier Environmental Assessment, G4-EN32, DMA Supplier Assessment for Labor Practices, G4-LA14, DMA Supplier Human Rights Assessment,
G4-HR10, DMA Supplier Assessment for Impacts on Society, G4-SO9
Our relationship with We take supplier accreditation as an opportunity to help our suppliers improve and grow. Our relationship with contractors, suppliers and contractors, suppliers service providers are essential to our success and to the overall growth of Cebu. We strive to and service providers are influence our accredited suppliers to align their sustainability values with ours. essential to our success All our policies, engagements, purchasing and and to the overall growth bidding requirements are defined and guided by the Quality, Environmental, Occupational, Health and Safety (QEHS) manual (PM 01-010 of Cebu. and PM 01-011). Our procurement process is decentralized. Each department handles its own requirements. Legal, financial and technical evaluations are done ranging from stringent to rigorous, based on the purchase caps of the given project. The Limits of Authority define the total contract amount of products and services required to undergo a bidding process.
We set our standards high to provide positive impacts to the communities we mutually serve. Relevant suppliers undergo technical evaluation as part of our supplier accreditation Property Management Market Research
CHI VALUE DELIVERY CHAIN
Commericial Center Operations and Project Conceptualization Management / Office Space Leasing / Design Development Residential Business
Punchlisting / Project Turnover Construction
process documented in our QEHS Management Through capacity building and partnership, System manual. As a check and balance of their we enable our suppliers to be industry leaders alignment to our sustainability goals, we conduct in their own right. In this light, local suppliers supplier performance evaluations and make comprise a fair share of our spending. This assessments based on the following criteria— is in line with our general contractor, Makati environment, labor, human rights, and societal Development Corporation’s practice of favoring impacts. Labor compliance audits are done on a local subcontractors in our projects. In 2014, quarterly basis. In 2014, there were no reports of local suppliers were paid a total of P1.5 billion. violations to labor laws.
CHI 2014 Annual and Sustainability Report 183 06. Appendices
Let's build for tomorrow's generations Legal and Compliance received any grievance concerns pertaining to our environmental practices to date. DMA Compliance (Environment), G4-EN29, DMA Non-discrimination, G4-HR3, DMA Freedom of We encourage our employees to be aware of and Association and Collective Bargaining, G4-HR4, DMA drive actions that address corporate and personal Child Labor, G4-HR5, DMA Forced or Compulsory environmental footprints. We continually gauge Labor, G4-HR6, DMA Indigenous Rights, G4-HR8, and refine our systems to optimize our resource DMA Anti-corruption, DMA Public Policy, G4-SO6, consumption. We remain open to partnerships, DMA Anti-competitive Behavior, G4-S07, G4-SO3, initiatives and new technologies that help mitigate our DMA Customer Health and Safety, G4-PR2, DMA direct and indirect environmental impacts. Marketing Communications, G4-PR7, DMA Customer Employees and Labor Privacy, G4-PR8, DMA Compliance, G4-PR9, DMA Environmental Grievance Mechanisms, G4-EN34, We adhere to a strict code of non-discrimination Labor Practices Grievance Mechanisms, G4-LA16, in our employment policies. This covers all areas of DMA Human Rights Grievance Mechanisms, G4- employee engagement including hiring, compensation, HR12, DMA Grievance Mechanisms for Impacts on promotion and/or discipline. We do not tolerate Society, G4-SO11. discrimination in any aspect of race, color, gender, religion, age, disability, sexual orientation, gender Environment identity and expression, political bias, union afliations, Our core values and commitment to sustainability lead and/or ethnic origin. us to the highest standards of business ethics. We value our people and encourage open In 2014, no incidents of non-compliance were found communication by everyone at any level. Our with all laws and regulations relating to any of our communication and feedback process is clearly operations extending to our supply chain. detailed in pp.25-26, and p.33 of our Code of Ethics.
We comply and protect the environment by meeting We are guided by our QEHS manual in the procedural applicable regulatory requirements. Our Pollution handling of internal communications coursed through Control Ofcers (PCOs) submit consolidated results the Human Resources (HR) and Admin Division. of departmental monthly performance reviews to HR policies and the Company’s Code of Ethics and the Management Committee. This reporting is done employee handbook are found on the website (www. at a minimum of twice a year and is facilitated by cebuholdings.com/corporategovernance/manuals- the Company’s Project Support/Technical Asset and-policies). Sources of information and channels Management Unit (PTAMU) in coordination with Ayala of communication include the Inside CHI, HR Property Management Corporation (APMC) and Makati e-Bulletin, and CHI Intranet and directives from the Development Corporation (MDC). management team.
We consistently monitor our energy efciency, water We have a clear mandate for the handling of labor consumption (water catchment and reuse), green related grievances as defined in our Code of Ethics. design and landscaping, and waste management Full confidentiality is observed throughout the process. (solid and hazardous wastes) to help us further Managers are open and trained for the proper handling develop sound strategies to drive and improve our and procedure of related concerns. CHI observes an environmental performance. (See pages 192-206 of open communications culture. We have not received this Report). any grievance concerns pertaining to our labor practices to date. We refer to our organizational Impact and Risk Assessment procedure in our QEHS manual as We continually streamline our processes to proactively procedure PM-EHS-01-001. A summarized flowchart eliminate injury, accident or illness incidents relating is uploaded on our website, www.cebuholdings. to, or concerning, our employees. We implement and com. Compliance with all applicable legal, regulatory follow clear rules and standards aligned to local and and statutory requirements follows the procedure national health and safety regulations. PM-EHS-01-002 of the QEHS manual. We have not
186 Let’s Build for Tomorrow's Generations We observe a zero tolerance policy on child labor Consumer Advocacy throughout our operations. This policy extends to our supply chain where we require a Certification We observe transparency in our marketing of Compliance to RA 9231 on Anti Child Labor Law communications for all our projects across our full as an integral component of their accreditation line of business. We ensure that our integrity and requirements. Further, we neither engage in nor core values are not compromised by misleading or tolerate in any form the use of forced labor. Voluntary misrepresenting our intentions and developments or its employment is practiced throughout tenure. impacts to the environment.
Community and IP Engagement We hold ourselves accountable to all stakeholders and give correct and adequate information on health We rely on our Corporate Communication and and safety, quality control standards and intended Corporate Social Responsibility Division (CC-CSRD) enhancements to the commercial, retail, residential for the management of our community initiatives and and business communities we develop. There are no engagements. Any communications and/or concerns incidents of non-compliance with regulations and to and from the communities we engage are coursed voluntary codes relating to health and safety impacts through them as well. of our products and services.
We have no current engagement with indigenous We respect our customers’ right to privacy. We apply peoples or developments on land they inhabit. the same rigor of integrity and accountability in the handling and protection of sensitive information – Regulatory, Market and personal, financial and otherwise – given to us in the Community Practices course of our day-to-day engagements. We have no incidents of breach of customer privacy and/or loss of We comply with all legal, consumer, and financial customer information. reporting requirements working against corruption, including extortion and bribery. We have clear policies Compliance - Product Responsibility to address and investigate thoroughly any and all allegations of misconduct relating to the Company. We take shareholder and consumer concerns Direct and indirect references are found on pp.14-22 seriously from land acquisition, design development, Code of Ethics; pp.1-3 (Conflict of Interest Policy), construction to operations and property management. pp.1-3 (Related Party Transactions Policy); and pp. 1-4 We implement a comprehensive risk management (Insider Trading Policy). approach throughout our processes extending to our supply chain, to ensure our product delivery is of the We adhere to free competition principles and non- highest of standards. We fully comply with all safety, restrictive practices that foster an open market and fair quality and regulatory requirements relating to our trade policies. business. To ensure continuity of high quality service delivery we conduct regular reviews on the following We recognize that policy changes may have significant measures: customer acquisition, retention, market impact to our operations, revenues and development leadership, internal and external customer satisfaction. costs. We lend our expertise especially on long term We align, adopt and adjust accordingly to customer land design and development to policy makers upon and market needs. their invitation. We do not participate in lobbying and/ or political contributions. Our stakeholder engagement with regulators and local government units are detailed on pages 115-118 of this Report. Our memberships in associations is listed on page 34 of this Report as well.
CHI 2014 Annual and Sustainability Report 187 DIRECTORS' PROFILE
Bernard Vincent O. Dy, North Triangle Depot Commercial AFFILIATIONS Filipino, 51 Corporation Asiatown LT. Park Association, Inc. Chairman of the Board of Directors of CHI Station Square East Commercial Cebu Business Park Association, Inc., since August 2014. Corporation Chairman and President (January 1, 2015) ala reenfeld olf eisure Club North Point Estate Association, Inc., Ayala Property Management Corporation Chairman, EDUCATION Makati Development Corporation Hero Foundation, Board of Trustee Masters in International Relations Nuevocentro, Inc. (MIR ’97), University of Chicago TREASURER Masters in Business Administration SIAL Specialty Retailers, Inc. (MBA ’89), University of Chicago Francis O. Monera, SIAL CVS Retailers, Inc. B.S in Business Administration (BSBA ‘85), Filipino, 60 University of Notre Dame Director of Cebu Holdings, Inc. and Cebu DIRECTORSHIP IN LISTED COMPANIES Property Ventures & Development Corp., President Chief ecuti e ffcer Aniceto V. Bisnar, Jr., from April 28, 2006 to December 31, 2014 Ayala Land, Inc. Filipino, 51 Chairman, Cebu Holdings, Inc. President of Cebu Holdings, Inc. since EDUCATION Chairman, Cebu Property Ventures & January 1, 2015 Manuel L. Quezon University, B.S in Development Corp. Commerce major in Accounting (BSC '75), Past Executive Vice President, Senior Vice EDUCATION Magna Cum Laude President, Vice President and Assistant Vice Philippine Military Academy, Bachelor of Certifed Public ccountant CP President, Ayala Land, Inc. Science (PMA BS ’85, top 5% of class) Ateneo Graduate School of Business, Past Group Head Residential Business and Asian Institute of Management, Master in Masters in Business Administration (MBA) Commercial Business Group, Ayala Business Management (MBM 1989) DIRECTORSHIP IN LISTED COMPANIES Land Inc. Harvard University Graduate School of DIRECTOR Corporate Marketing and Sales, Ayala Design, Master Planning, Urban Housing Land Inc. Cebu Holdings, Inc. and Mixed-Use Development Program Cebu Property Ventures & Development DIRECTORSHIP IN LISTED COMPANIES Corporation OTHER DIRECTORSHIPS/ POSITIONS President, Cebu Holdings, Inc. PAST PRESIDENT PRESIDENT President, Cebu Property Ventures & Cebu Holdings, Inc. Serendra, Inc. Development Corporation Cebu Property Ventures & Development Varejo Corporation Vice President Visayas-Mindanao Group, Alabang Commercial Corporation Ayala Land, Inc. Corporation Accendo Commercial Corporation Chief perating ffcer of the isa as VICE PRESIDENT Aurora Properties Incorporated Mindanao Group, Ayala Land, Inc. Ayala Land, Inc. Ceci Realty Inc. OTHER DIRECTORSHIPS/ POSITIONS PAST CHIEF OPERATING OFFICER Vesta Property Holdings, Inc. Chairman and President Bonifacio Land Corporation Cebu Holdings, Inc. Taft Punta Engano Property, Inc. Berkshires Holdings, Inc. PRIOR GOVERNMENT POSITION HELD CHAIRMAN AND DIRECTOR Columbus Holdings, Inc Senior AVP/Corporate Controller, Amaia Southern Properties, Inc. Philippine National Construction CHAIRMAN VICE CHAIRMAN Ayala Land International Sales, Inc. Corporation Anvaya Cove Golf & Sports Club SouthPortal Properties, Inc., AFFILIATIONS Amicassa Process Solutions, Inc. PRESIDENT Past President, Cebu Chamber of Amaia Land Corporation Cebu Leisure Company, Inc. Commerce and Industry (2006-2008) Avida Land Corporation Vice President for Visayas, Philippine VICE PRESIDENT Alveo Land Corporation Chamber of Commerce and Industry Alviera Country Club, Inc. sian ffce Properties nc Ayalaland Commercial Reit, Inc. DIRECTOR AND PRESIDENT Emilio Lolito J. Tumbocon, Lagdigan Land Corporation CBP Theatre Management Company, Inc. Filipino, 58 Cagayan De Oro Gateway Corp. DIRECTOR Director of Cebu Holdings Inc. since BGSouth Properties, Inc. Cebu District Property Enterprise, Inc. April 29, 2008 BGNorth Properties, Inc. Accendo Commercial Corporation BGWest Properties, Inc. Westview Commercial Ventures Corporation EDUCATION Portico Land Corp. Adauge Commercial Corporation Directpower Services, Inc. B.S. in Civil Engineering (BSCE ’79), Cagayan de Oro Gateway Corporation Philippine Integrated Energy Solutions, Inc. University of the Philippines Bonifacio Estates Services Corp. Bonifacio Estate Services Corporation, Masters in Business Administration (MBA Bonifacio Gas, Inc. ‘85), University of the Philippines Amaia Southern Properties, Inc. Ceci Realty, Inc. Construction Executive Program (CEPS VICE CHAIRMAN Aurora Properties, Inc. ’87), Stanford University Bellavita Land Corporation Vesta Property Holdings, Inc. Senior Business Executive Program ala reenfeld De elopment Corporation HLC Development Corporation B P’ ni ersit of sia the Pacifc DIRECTOR The Executive Program (TEP’97), Fort Bonifacio Development Corporation Darden Graduate School of Business Ayala Land Sales, Inc. Administration, University of Virginia
188 Let’s Build for Tomorrow's Generations International Studies (MBA), The School Chairman of the Board of Directors, of Arts and Sciences of the University of sia Pacifc eal state ssociation td DIRECTORSHIP IN LISTED COMPANIES Pennsylvania Philippine Chapter DIRECTOR Fellow, The Joseph H. Lauder Institute of Cebu Holdings, Inc. DIRECTORSHIP IN LISTED COMPANIES Management and International Studies Cebu Property Ventures & Development DIRECTOR Corporation Antonio S. Abacan, Jr., Cebu Holdings, Inc. GROUP HEAD OF THE VISAYAS- Filipino, 71 TREASURER MINDANAO GROUP AND THE HUMAN Director of Cebu Holdings Inc. since Cebu Holdings, Inc. RESOURCES & PUBLIC AFFAIRS GROUP November 1993 Cebu Property Ventures and Development Ayala Land, Inc. Corporation MANAGEMENT COMMITTEE MEMBER EDUCATION SENIOR VICE PRESIDENT, CHIEF FINANCE Ayala Land, Inc. B.S in Business Administration (BSBA, OFFICER, COMPLIANCE OFFICER ’62) Major in Banking and Finance, PAST SENIOR VICE PRESIDENT Ayala Land, Inc. Mapua Institute of Technology Ayala Land, Inc. MEMBER, MANAGEMENT COMMITTEE, Major in Accounting (’63), Far Eastern OTHER DIRECTORSHIPS/ POSITIONS University Ayala Land, Inc. Cebu Insular Hotel Co., Inc. Executive Program (’91), Graduate MANAGING DIRECTOR Cebu District Property Enterprise, Inc., school of Business at Stanford Accendo Commercial Corporation Ayala Corporation Doctorate Degree of Business Cagayan de Oro Gateway Corporation Administration (’10), Philippine Women’s Taft Punta Engaño Property, Inc. University (Honoris Causa) Alveo Land Corporation OTHER DIRECTORSHIPS/POSITIONS DIRECTORSHIP IN LISTED COMPANIES Amaia Land Corporation DIRECTOR Makati Development Corporation CHAIRMAN, PRESIDENT & CHIEF MDC Buildplus, Inc. EXECUTIVE OFFICER Cebu Holdings, Inc. MDC Equipment Solutions, Inc. OCLP Holdings, Inc. CURRENT SENIOR ADVISER MDC Subic, Inc. CHAIRMAN OF THE BOARD OF Metropolitan Bank and Trust Company Ecozone Power Management DIRECTORS MEMBER, ADVISORY BOARD Laguna Technopark, Inc. GT Capital Holdings Inc. Anvaya Cove Golf & Sports Club, Inc. Aprisa Business Process Solutions, Inc. OTHER DIRECTORSHIPS/POSITIONS Northgate Hotel Ventures, Inc. DIRECTOR AND VICE CHAIRMAN ALI Makati Hotel Property, Inc. CHAIRMAN CMPI Holdings, Inc. ALI Makati Hotel and Residences, Inc. Toyota Financial Services (Phils) Inc. CHAIRMAN AND PRESIDENT Aviana Development Corporation Sumisho Motor Finance AyalaLand Hotels and Resorts Corporation Tower One & Exchange Plaza Manila Medical Services Inc. (Manila Cebu Leisure Company, Inc. Condominium Corporation Doctors Hospital) Lagdigan Land Corporation DIRECTOR AND TREASURER Circa 2000 Homes, Inc. Corp Southcrest Hotel Ventures, Inc. Ayala Land International Sales, Inc. Manila- GT Medical Center Westview Commercial Ventures Corporation Ayala Land Sales, Inc. Manila Tytana Colleges Avencosouth Corporation Alveo Land Corporation VICE CHAIRMAN AND DIRECTOR Whiteknight Holdings, Inc. Laguna Technopark, Inc. sian ffce Properties nc Serendra, Inc. Panay Energy Development Corporation Adauge Commercial Corporation. Ayala Hotels, Inc. VICE CHAIRMAN AND EXECUTIVE AFFILIATIONS AyalaLand Hotels and Resorts Corporation DIRECTOR Member, Construction Industry Arbitration Philippine Integrated Energy Solutions, Inc. Global Business Power Corporation Commission of the Construction Industry DIRECTOR, TREASURER AND DIRECTOR Authority of the Philippines - Department COMPLIANCE OFFICER Cebu Energy Development Corporation of Trade & Industry Panay Power Corporation Certifed Pro ect anagement Professional Anvaya Golf and Sports Club Panay Power Holdings DIRECTOR OF ALABANG (PMP) of the Project Management Institute ARB Power Ventures, Inc. Commercial Corp. GBH Power Resources Inc. Amaia Land Corp. Global Formosa Power Holdings Inc. Avida Land Corp. Global Energy Supply Corporation Jaime E. Ysmael, North Triangle Depot Commercial Corp. Filipino, 53 Station Square East Commercial Corp. CURRENT CORPORATE SECRETARY AND Director of CHI since April 29, 2008 Ceci Realty, Inc. TREASURER Aurora Properties, Inc. LGU Guarantee Corp. EDUCATION Vesta Properties Holdings, Inc. MEMBER, ADVISORY BOARD Business Administration, Major PAST EXCOM MEMBER Metrobank Foundation in Accounting Ayala Hotels, Inc. Toyota, Manila Bay Corp. Summa Cum Laude, University of the East, Enjay Hotels, Inc. Toyota, Cubao Inc. and Certifed Public ccountant Masters in Business Administration, Major AFFILIATIONS MEMBER, BOARD OF TRUSTEES in Finance (MBA), The Wharton School Director sia Pacifc eal state Manila Tytana Colleges Masters in Business Administration in Association Ltd.
CHI 2014 Annual and Sustainability Report 189 DIRECTORS' PROFILE
PAST CHAIRMAN AFFILIATIONS PRIOR GOVERNMENT POSITIONS HELD Coordinating Council of Private Director for Banking, Finance and Economic Development Specialist, Educational Associations (COCPEA) Taxation, Philippine Chamber of National Economic and Development Commerce and Industry (three terms) Authority (NEDA) Member, Board of Governors, Makati PAST VICE PRESIDENT Commercial Estate Association (MACEA) ffce nternationale de l’ nseignement Fr. Roderick C. Salazar, Jr. RECOGNITIONS Catholique (OIEC) Huwarang Anak ng Bulacan / Outstanding SVD, PAST MEMBER Filipino, 67 Bulakeno Achievers, Club Bulakeno, Inc. FILIPINO, Inc. (Filipino Institute for the Independent Director of Cebu Holdings Inc. (2011) Promotion of since April 29, 2005 Outstanding Filipino Award (TOFIL) for Integrity and Nobility) San Carlos Banking, Philippine Jaycee Senate, (2008) Community Development Foundation Outstanding Alumnus Award, Far Eastern EDUCATION Divine Word Educational Association University (2007) Divine Word Seminary, Master of (DWEA) CEO Excel, International Association of Philosophy (M.Phil.) Philippine Accrediting Association of Business Communicators (2006) MA/MS Mass Communications, University Schools, Colleges, and Universities Communications and Leadership Award, of Leicester (PAASCU) Toastmasters International (1999) Honorary Doctorate in the Humanities Private Educational Advisory Council Outstanding Alumnus, Mapua Institute (Hon. D. Hum, ’10), St Paul University, (PEAC) Honorary Doctorate in the Humanities Word Broadcasting Corporation (Hon. D. Hum, ‘11), Aquinas University, Ma. Theresa M. Javier, PAST MEMBER, BOARD OF TRUSTEES Filipino, 44 DIRECTORSHIP IN LISTED COMPANIES St. Paul University, Tuguegarao Director of Cebu Holdings, Inc. since Independent Director Cebu Holdings, Inc. St. Paul College, Pasig July 16, 2012 OTHER DIRECTORSHIPS/POSITIONS St. Paul College, Iloilo DIRECTOR St. Paul College, Surigao Visayas Cluster, Daughters of Charity EDUCATION SVD Mission Philippines (DC) Schools University of the Philippines Los Baños, CHAIRMAN, BOARD OF TRUSTEES RECOGNITION BS Economics (BSE ’90), Cum Laude St. Scholastica’s College, Westgrove Croce Pro cclesia et Pontifce Papal University of the Philippines Diliman, St. Agnes Academy, Legazpi City Award for his years of service to Catholic MS Economics (MSE ’95) MEMBER, BOARD OF TRUSTEES Education conferred August 14, 2010, in Harvard Business School, CFA Institute the Archdiocese of Cebu Investment Management Workshop (’06) St. Paul University, Dumaguete City, Center Harvard Business School, Advanced for Educational Measurement (CEM) Management Program (’10) PRESIDENT Enrique L. Benedicto, Filipino, 73 DIRECTORSHIP IN LISTED COMPANIES ffce nternationale de l’ nseignement Independent Director of CHI since Catholique (OIEC) DIRECTOR April 25, 2003 Cebu Holdings, Inc. REGIONAL SECRETARY FOR ASIA Cebu Property Ventures and Development ffce nternationale de l’ nseignement EDUCATION Corporation Catholique (OIEC) BS Commerce ('64), University of San Jose OTHER DIRECTORSHIPS/POSITIONS EXECUTIVE SECRETARY Recoletos DIRECTOR ffce of ducation and aith ormation of DIRECTORSHIP IN LISTED COMPANIES BPI Investment Management, Inc. the Federation of Asian Bishops Independent Director, Cebu Holdings, Inc. McCann World Group Philippines, Inc. Conferences (FABC-OEFF) Independent Director, SPC Power Corp. Fintec Holdings, Inc., PAST CHAIRMAN, BOARD OF TRUSTEES OTHER DIRECTORSHIPS/POSITIONS Roxas Land Corp. St. Jude Catholic School, Manila (1998- ALFM Peso Bond Fund CURRENT DIRECTOR June 2014) ALFM Dollar Bond Fund Enrison Land, Inc. St. Scholastica’s Academy in Tabunok, ALFM Euro Bond Fund Enrison Holdings, Inc. Talisay City, Cebu Divine Word University ALFM Money Market Fund Berbenwood Industries, Inc. (now Liceo del ALFM Growth Fund Benedict Ventures, Inc. Verbo Divino), Tacloban City Philippine Stock Index Fund Divine Word College of Tagbilaran (now CURRENT CHAIRMAN HEAD, ASSET MANAGEMENT AND TRUST Holy Name University) Mabuhay Filcement, Inc. GROUP PAST BOARD OF DIRECTOR CURRENT VICE-CHAIRMAN Bank of the Philippine Islands People’s Television Network (PTV4) Bernardo Benedicto Foundation, Inc. MEMBER, BOARD OF SENIOR ADVISERS First Metro Asset Management, Inc. (FAMI) RECOGNITIONS Fund Managers Association of the PAST PRESIDENT ffcer in the rder of eopold ’ b his Majesty Baudowin King of the Belgians Philippines University of San Carlos (four 3-year ffcer in the rder of eopold’ b is Trust ffcers ssociation of the Philippines terms: 1987-1990; 1990-1993; 2002- Majesty King Albert II of the Kingdom PAST PRESIDENT 2005; 2005-2008) Fund Managers Association of the Catholic Educational Association of the Philippines Philippines (CEAP) (1992-2008) Trust ffcers ssociation of the Philippines
190 Let’s Build for Tomorrow's Generations CORPORATE OFFICERS PROFILE
of Belgium, this is the highest award AFFILIATIONS Avida Sales Corp. that can be given to civilians, Belgian or Ayala Land Sales, Inc. Past ffcer ntegrated Bar of the non-Belgian Ayala Retirement Fund Holdings, Inc. Philippines, Cebu City Chapter Garbo sa Sugbu Awardee given by Buklod Bahayan Realty and Past President, Rotary Club of Cebu, the Province of Cebu for outstanding Development Corp. University District achievement in International Relations as North Triangle Depot Commercial Corp. Honorary Consul of Belgium OLC Development Corp. Enrique B. Manuel Jr., Southportal Properties, Inc. Cebu City Council Resolution, Most Filipino, 42 CURRENT DIRECTOR AND CORPORATE Outstanding Cebuano Citizen, February SECRETARY 18, 1991 EDUCATION AG Counselors Corporation BS Business Administration (BSBA, '94), Current Assistant Corporate Great Cebuano Award (conferred by) University of the Philippines, Secretary and Deputy General Counsel The Province of Cebu Sugbuanong Masters in Business Administration with a Ayala Land, Inc. Kumintaristang Nagpakabana (SUKNA) double major in Operations and Finance Current Assistant Corporate Secretary (MBA, 2000), Boston University Graduate Ayala Corporation Kapisanan Ng Mga Brodkaster Ng Pilipinas (KBP) School of Business Alinet.Com, Inc. CURRENT POSITIONS HELD Mandaue Chamber of Commerce and Chief inance ffcer Chief Compliance Nimfa Ambrosia L. Perez- Industry, Inc. ffcer Chief isk ffcer and Paras, Filipino, 49 Member, Management Committee Assistant Corporate Secretary of CHI since Entrepreneur of the Year Award, Cebu February 27, 2014 Chamber of Commerce and Industry on its Cebu Holdings, Inc. (March 2011-Current) Cebu Property Ventures and Development Centennial +10 Anniversary EDUCATION Corporation Bachelor of Law ('90), Manuel L. Quezon University of San Jose-Recoletos, Most School of Law Current Assistant Vice President and Group Outstanding Alumnus’ Award Chief inance ffcer ala and nc CURRENT ASSISTANT CORPORATE Visayas and Mindanao Group SECRETARY Pampio A. Abarintos, CURRENT DIRECTOR Cebu Holdings, Inc. Filipino, 71 Cagayan De Oro Gateway Corporation Cebu Property Ventures and Development Independent director of Cebu Holdings Inc. Corporation CURRENT TREASURER (CHI) since April 8, 2014 Integrated Micro-Electronics Inc. Accendo Commercial Corporation Philippine Integrated Energy Solutions, Inc. Solinea, Inc. EDUCATION CURRENT CORPORATE SECRETARY PAST SENIOR MANAGER Bachelor of Arts, (BA '65) Cum Laude, Adauge Commercial Corporation Risk Management Group, Ernst & Young University of San Jose Recoletos, Laguna Technopark, Inc. LLP, New Yorkt Bachelor of Laws ('69), University of the Ecozone Power Management, Inc. Visayas, Northbeacon Commercial Corporation Masters Degree in Business Administration June Vee D. Monteclaro- Nuevocentro, Inc. (MBA, '81), Southwestern University Navarro, CURRENT SENIOR COUNSEL DIRECTORSHIP IN LISTED COMPANIES Filipino, 43 Ayala Group Legal Corporate Secretary of Cebu Holdings, Inc. Independent Director, Cebu Holdings, Inc. PRIOR GOVERNMENT POSITION HELD since February 27, 2014 OTHER DIRECTORSHIPS/POSITIONS State Counsel, Department of Justice past work at the Regional Trial Courts of Makati Current Member, Management Committee EDUCATION (MANCOM), Current Chairman, and Quezon City Bachelor of Laws (L.L.B. ’97), University Committee on Discipline Current Arbitrator PAST LEGAL COUNSEL of the Philippines Alta Vista Golf and Country Club, Cebu Coca-Cola Bottlers Philippines, Inc. City CURRENT CORPORATE SECRETARY RFM Corporation PRIOR GOVERNMENT POSITIONS HELD Cebu Holdings, Inc. Roasters Philippines, Inc. Cebu Property Ventures and Development Executive Justice, Court of Appeals, Corporation Visayas Station (2004-2013) Alabang Commercial Corp. Judge, Regional Trial Court in Negros Alveo Land Corp. Oriental and in Cebu (1987-2004) Asterion Technopod Inc. Current Member, Regional Advisory Avencosouth Corp. Council of the Philippine National Avida Land Corp. Police (PNP) Region 7 RECOGNITIONS Presidential Award, Court of Appeals, given in Manila in 2005, for speedy case disposal Retired with zero backlog of cases Awardee for the Judicial Excellence, Most Outstanding Judge of the Philippines (2003)
CHI 2014 Annual and Sustainability Report 191 Data Annexes
A. Environment A.1 Year-on-Year Comparative Data
Recyled Rebars (in m3) 2013 2014
Park Point Residences - 24.0
Solinea Tower 1,206.5 966.5
Avida Towers Riala - 20.8
ACC Corporate Center - 561.4
Sedona Parc 20.0 29.0
eBloc Tower 3 52.9 162.0
TOTAL (G4-EN2) 1,279.4 1,763.7
Non-hazardous Waste Generated (in tons) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 3,185.6 3,984.3
The Walk 12.4 12.8
TOTAL FOR RETAIL 3,197.9 3,997.1
eBloc Tower 1 89.9 99.5
eBloc Tower 2 98.3 154.8
TOTAL FOR OFFICE 188.3 254.3
Cebu Business Park 562.1 567.7
Cebu I.T. Park 106.7 118.4
TOTAL FOR ESTATES 668.8 686.1
TOTAL FOR OPERATIONAL PROPERTIES 4,055.0 4,937.4
COMPLETED PROJECTS
1016 Residences 546.9 306.2
Sedona Parc 658.2 1,261.9
TOTAL FOR RESIDENTIAL 1,205.1 1,568.1
eBLOC TOWER 3 (OFFICE) 2,107.3 1,340.7
TOTAL FOR COMPLETED PROJECTS 3,312.4 2,908.8
PROJECTS UNDER CONSTRUCTION
Solinea Tower (Residential) 1,206.0 1,412.7
ACC Corporate Center (Ofce) 10,807.5 5,521.0
TOTAL FOR PROJECTS UNDER CONSTRUCTION 12,013.5 6,933.7
TOTAL1 (G4-EN23) 19,380.9 14,780.0 1 Covers all compostable, recyclables and residuals collected from the Company’s properties and activities
192 Let’s Build for Tomorrow's Generations Waste Collected by Brgy. Luz Collectors (in kilos) 2013 2014
Residual 2,214,024 3,030,910
Recyclable 305,684 405,313
Biodegradable 122,544 1,300
TOTAL (G-EN23) 2,642,252 3,437,523
Recyclables Collected (in kilos) 2013 2014
Plastic Gallons 5,846 6,632
Assorted Plastic 20,759 31,175
Mineral Water Bottles 18,171 21,441
Cups 25,348 25,472
Straw 8,488 5,138
Tin Cans 20,569 30,945
Glass 34,289 35,454
Aluminum Cans 3,700 5,002
Paper 2,460 4,526
Chip Board 9,854 1,636
Mixed Waste 30,769 54,650
Dry Cartons 102,100 140,559
Wet Cartons 17,708 11,218
Newspapers 4,784 797
Metal Sheets 839 1,072
Rejected Plastic - 447
Poly Bag - 16,991
Poly Bag 2 - 12,161
TOTAL (G4-EN23) 305,684 405,313
Busted Bulbs (in kg) 2013 2014
1016 Residences 100 186
Sedona Parc 13 0
Park Point Residences 0 70 eBloc Tower 3 0 0
TOTAL (GE4-EN23) 113 256
CHI 2014 Annual and Sustainability Report 193 Total Energy Consumption (in GJ) 2013 2014
BY PROPERTY STATUS AND TYPE OF ENERGY
OPERATIONAL PROPERTIES
Retail
Direct Energy 1,747.4 3,911.6
Indirect Energy2 138,688.1 150,643.0
TOTAL 140,435.5 154,554.6
Ofce
Direct Energy 638.1 297.1
Indirect Energy2 45,378.1 51,504.1
TOTAL 46,016.2 51,801.1
Estates
Indirect Energy 2,126.0 1,826.3
TOTAL 2,126.0 1,826.3
Corporate Ofce
Indirect Energy 739.2 1,061.0
TOTAL 739.2 1,061.0
TOTAL FOR OPERATIONAL PROPERTIES 189,316.9 209,243.0
COMPLETED PROJECTS
Residential
Direct Energy 264.2 338.9
Indirect Energy 1,438.1 3,832.1
TOTAL 1,702.3 4,171.1
Ofce
Direct Energy 110.3 70.7
Indirect Energy 5.5 4.0
TOTAL 115.7 74.7
TOTAL FOR COMPLETED PROJECTS 1,818.0 4,245.8
PROJECTS UNDER CONSTRUCTION
Residential
Direct Energy 5,530.7 2,645.5
Indirect Energy 36.3 665.2
TOTAL 5,567.0 3,310.7
194 Let’s Build for Tomorrow's Generations Total Energy Consumption (in GJ) 2013 2014
Ofce
Direct Energy 39.1 112.8
Indirect Energy 381.1 465.2
TOTAL 420.2 578.0
TOTAL FOR PROJECTS UNDER CONSTRUCTION 5,987.1 3,888.6
TOTAL (G4-EN3, G4-EN4) 197,122.0 217,377.5 2 Includes electricity consumption from common areas, retail mall merchants and ofce building locators
Direct Energy Consumption - Internal (in GJ) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 1,652.9 3,890.2
The Walk 94.5 21.4
TOTAL FOR RETAIL 1,747.4 3,911.6
eBloc Tower 1 386.0 183.7
eBloc Tower 2 252.0 113.4
TOTAL FOR OFFICE 638.1 297.1
TOTAL FOR OPERATIONAL PROPERTIES (G4-EN3) 2,385.5 4,208.7
Indirect Energy Consumption - Internal (in GJ) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 42,145.2 41,387.4
The Walk 501.6 534.0
TOTAL FOR RETAIL 42,646.8 41,921.4
eBloc Tower 1 3,646.3 2,981.4
eBloc Tower 2 3,962.8 4,987.2
TOTAL FOR OFFICE 7,609.1 7,968.6
Cebu Business Park 1,341.5 1,249.6
Cebu I.T. Park 784.5 576.7
TOTAL FOR ESTATES 2,126.0 1,826.3
CHI Ofce 477.4 645.6
Mall Admin Ofce 261.8 415.4
TOTAL FOR CORPORATE OFFICES 739.2 1,061.0
TOTAL FOR OPERATIONAL PROPERTIES3 (G4-EN3) 53,121.1 52,777.3
3 Electricity consumption derived from common areas
CHI 2014 Annual and Sustainability Report 195 Direct Energy Consumption - External (in GJ) 2013 2014
COMPLETED PROJECTS
1016 Residences 61.6 66.7
Avida Towers Cebu 121.8 186.3
Sedona Parc 80.8 85.9
TOTAL FOR RESIDENTIAL 264.2 338.9
eBLOC TOWER 3 (OFFICE) 110.3 70.7
TOTAL FOR COMPLETED PROJECTS 374.5 409.6
PROJECTS UNDER CONSTRUCTION
Solinea Tower 599.7 423.3
Avida Towers Riala 4,931.0 2,222.2
TOTAL FOR RESIDENTIAL 5,530.7 2,645.5
ACC CORPORATE CENTER (OFFICE) 39.1 112.8
TOTAL FOR PROJECTS UNDER CONSTRUCTION 5,569.8 2,758.3
TOTAL (G4-EN4) 5,944.3 3,167.9
Indirect Energy Consumption - External (in GJ) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 91,174.0 103,906.1
The Walk 4,867.3 4,815.5
TOTAL FOR RETAIL 96,041.3 108,721.6
eBloc Tower 1 21,605.0 21,357.2
eBloc Tower 2 16,164.1 22,178.2
TOTAL FOR OFFICE 37,769.0 43,535.5
TOTAL4 (G4-EN4) 133,810.3 152,257.1
COMPLETED PROJECTS
1016 Residences 792.7 1,138.8
Avida Towers Cebu 169.0 2,215.2
Sedona Parc 476.4 478.2
TOTAL FOR RESIDENTIAL 1,438.1 3,832.1
eBLOC TOWER 3 (OFFICE) 5.5 4.0
TOTAL FOR COMPLETED PROJECTS 1,443.5 3,836.2
PROJECTS UNDER CONSTRUCTION
Solinea Tower (Residential) 36.3 665.2
ACC Corporate Center (Ofce) 381.1 465.2
TOTAL FOR PROJECTS UNDER CONSTRUCTION 417.4 1,130.4
TOTAL (G4-EN4) 54,982.0 57,743.9 4 Electricity consumption by retail mall merchants and ofce building locators 196 Let’s Build for Tomorrow's Generations Energy Intensities (G4-EN5, CRE1) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 1.13 1.11
The Walk 1.07 1.05
AVERAGE INTENSITY FOR RETAIL 1.10 1.08
eBloc Tower 1 0.99 0.95
eBloc Tower 2 0.59 0.78
AVERAGE INTENSITY FOR OFFICE 0.79 0.86
Cebu Business Park 0.007 0.006
Cebu I.T. Park 0.007 0.005
AVERAGE INTENSITY FOR ESTATE 0.0069 0.0058
CHI Ofce 0.7 1.0
Mall Admin Ofce 0.3 0.5
AVERAGE INTENSITY FOR CORPORATE OFFICE 0.60 0.67 5 Calculated as total energy consumed per square meter of gross floor area
Reduction in Electricity Consumption (in kWh) 2013 2014
Ayala Center Cebu - 210,506.0
eBloc Tower 1 - 184,700.2
Cebu Business Park - 25,510.8
Cebu I.T. Park - 57,734.0
TOTAL (G4-EN6) - 478,450.9
7 Total GHG Emissions (in tonnes CO2e) 2013 2014
BY PROPERTY STATUS AND TYPE OF ENERGY
OPERATIONAL PROPERTIES
Retail
Scope 1 121.5 272.0
Scope 2 7,145.7 7,024.2
Scope 3 16,09.2 18,216.9
TOTAL 23,359.5 25,513.1
Ofce
Scope 1 44.4 20.7
Scope 2 1,274.9 1,335.2
Scope 3 6,328.4 7,294.6
TOTAL 7,647.7 8,650.5
CHI 2014 Annual and Sustainability Report 197 7 Total GHG Emissions (in tonnes CO2e) 2013 2014
Estates
Scope 2 356.2 306.0
TOTAL 356.2 306.0
Corporate Ofce
Scope 2 123.9 177.8
TOTAL 123.9 177.8
TOTAL FOR OPERATIONAL PROPERTIES 31,487.3 34,647.3
SCOPE 3: COMPLETED PROJECTS
Residential 259.3 665.6
Ofce 8.6 5.6
TOTAL FOR COMPLETED PROJECTS 267.9 267.9
SCOPE 3: PROJECTS UNDER CONSTRUCTION
Residential 389.7 295.0
Ofce 66.6 85.8
TOTAL FOR PROJECTS UNDER CONSTRUCTION 456.3 380.7
TOTAL (G4-EN15, G4-EN16, G4-EN17) 32,211.4 35,699.2
7 Gases reported include carbon dioxide (CO2 ), methane (CH4 ), and nitrous oxide (N2O) with global warming potential of 1, 21 and 310, respectively. Emission factor used is 0.6032. Assumption: Electricity is generated from diesel thermal power plants. There are no traded GHGs.
7 GHG Emissions per Property (in tonnes CO2e) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu
Scope 1 114.9 270.5
Scope 2 7,061.7 6,934.7
Scope 3 15,276.7 17,410.0
The Walk
Scope 1 6.6 1.5
Scope 2 84.0 89.5
Scope 3 815.5 806.9
TOTAL FOR RETAIL 23,359.5 25,513.1
198 Let’s Build for Tomorrow's Generations 7 GHG Emissions per Property (in tonnes CO2e) 2013 2014 eBloc Tower 1
Scope 1 26.8 12.77
Scope 2 611.0 499.5
Scope 3 3,620.0 3,578.5 eBloc Tower 2
Scope 1 17.53 7.89
Scope 2 664.0 835.6
Scope 3 2,708.4 3,716.1
TOTAL FOR OFFICE 7,647.7 8,650.5
Cebu Business Park
Scope 2 224.8 209.4
Cebu I.T. Park
Scope 2 131.4 96.6
TOTAL FOR ESTATES 356.2 306.0
CHI Ofce
Scope 2 80.0 108.2
Mall Admin Ofce
Scope 2 43.9 69.6
TOTAL FOR CORPORATE OFFICES 123.9 177.8
TOTAL FOR OPERATIONAL PROPERTIES 31, 487.3 34,647.3
SCOPE 3: COMPLETED PROJECTS
1016 Residences 137.1 195.4
Avida Towers 36.7 384.1
Sedona Parc 85.4 86.1
TOTAL FOR RESIDENTIAL 259.3 665.6 eBloc Tower 3 (Ofce) 8.6 5.6
TOTAL 267.9 671.2
CHI 2014 Annual and Sustainability Report 199 7 GHG Emissions per Property (in tonnes CO2e) 2013 2014
SCOPE 3: PROJECTS UNDER CONSTRUCTION
Solinea Tower 1 47.7 140.9
Avida Towers Riala 342.1 154.2
TOTAL FOR RESIDENTIAL 389.7 295.0
ACC Corporate Center (Ofce) 66.6 85.8
TOTAL FOR PROJECTS UNDER CONSTRUCTION 456.3 380.7
TOTAL (G4-EN15, G4-EN16, G4-EN17) 32,211.4 35,699.2
GHG Intensities7 (G4-EN18, CRE3) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 0.19 0.18
The Walk 0.18 0.18
AVERAGE INTENSITY FOR RETAIL 0.18 0.18
eBloc Tower 1 0.16 0.16
eBloc Tower 2 0.10 0.13
AVERAGE INTENSITY FOR OFFICE 0.13 0.14
Cebu Business Park 0.0012 0.0011
Cebu I.T. Park 0.0011 0.0008
AVERAGE INTENSITY FOR ESTATE 0.00116 0.00097
CHI Ofce 0.12 0.16
Mall Admin Ofce 0.05 0.09
AVERAGE INTENSITY FOR CORPORATE OFFICE 0.09 0.12
OVERALL AVERAGE INTENSITY 0.10 0.11 8 Calculated as total GHG emissions per square meter of gross floor area
6, 9 GHG Emissions Reduction Achieved (in T CO2e) 2013 2014
Ayala Center Cebu - 127.0
The Walk - 13.8
eBloc Tower 1 - 167.0
eBloc Tower 2 - 9.6
Cebu Business Park - 15.4
Cebu I.T. Park - 34.8
TOTAL (G4-EN19) - 367.58 9 Includes Scope 1-3 reductions, where applicable
200 Let’s Build for Tomorrow's Generations Water Consumption (in m3) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 378,206.5 388,033.0
The Walk 15,588.5 22,003.9
TOTAL FOR RETAIL10 393,795.0 410,036.9
eBloc Tower 1 62,551.4 49,361.6
eBloc Tower 2 39,948.0 57,335.0
TOTAL FOR OFFICE10 102,499.4 106,696.6
Cebu Business Park 1,128.7 3,632.0
Cebu I.T. Park 643.5 4,249.3
TOTAL FOR ESTATES 1,772.2 7,881.3
CHI Ofce 418.0 269.0
TOTAL FOR CORPORATE OFFICES 418.0 269.0
TOTAL FOR OPERATIONAL PROPERTIES 498,484.6 524,883.8
COMPLETED PROJECTS
1016 Residences 6,197.0 7,687.0
Avida Towers Cebu 9,080.0 19,814.0
Sedona Parc 9,549.0 7,139.6
TOTAL FOR RESIDENTIAL 24,826.0 34,640.6
eBloc Tower 3 (Ofce) 147.5 27,458.9
TOTAL FOR COMPLETED PROJECTS 24,973.5 62,099.5
PROJECTS UNDER CONSTRUCTION
Park Point Residences 1,576.8 4,279.0
Solinea Tower 1,382.7 3,856.4
Avida Towers Riala 1,171.0 1,504.7
TOTAL FOR RESIDENTIAL 4,130.5 9,640.1
ACC Corporate Center (Ofce) 4,773.3 6,902.2
TOTAL FOR PROJECTS UNDER CONSTRUCTION 8,903.8 16,542.3
TOTAL (G4-EN8) 532,361.9 603,525.6 10 Includes water consumption by tenants
CHI 2014 Annual and Sustainability Report 201 Water Intensities11 (CRE2) 2013 2014
OPERATIONAL PROPERTIES
Ayala Center Cebu 3.17 2.87
The Walk 3.05 4.31
AVERAGE INTENSITY FOR RETAIL 3.11 3.59
eBloc Tower 1 2.41 1.90
eBloc Tower 2 1.15 1.65
AVERAGE INTENSITY FOR OFFICE 1.78 1.78
Cebu Business Park 0.006 0.019
Cebu I.T. Park 0.006 0.037
AVERAGE INTENSITY FOR ESTATE 0.006 0.028
CHI Ofce 0.62 0.40
OVERALL AVERAGE INTENSITY 1.49 1.60 11 Calculated as total water consumed per gross floor area
Reduction in Water Consumption6, 12 (in m3) 2013 2014
Ayala Center Cebu - 45,811.5
The Walk - 149.0
OVERALL AVERAGE INTENSITY - 45,960.5 11 Water use reduction from common areas only
A.2 Project Lifecycle Data for Completed Projects
Cement (in bags)
1016 Residences 191,190.0
Avida Towers Cebu 12,626.0
Sedona Parc 590.0
eBloc Tower 3 179,952.0
TOTAL (G4-EN1) 384,358.0
202 Let’s Build for Tomorrow's Generations Sand and gravel (in bags)
1016 Residences 1,960
Avida Towers Cebu 16,136
Sedona Parc 95,998 eBloc Tower 3 2,352
TOTAL (G4-EN1) 116,446
Wood (in m3)
1016 Residences 341
Sedona Parc 1,045 eBloc Tower 3 56
TOTAL (G4-EN1) 1,442
Rebars (in kilograms)
1016 Residences 19,127
Avida Towers Cebu 15,466
Sedona Parc 165 eBloc Tower 3 13,015
TOTAL (G4-EN1) 47,773
Materials Intensity13
Cement
1016 Residences 7.38
Avida Towers Cebu 0.19
Sedona Parc 0.04
AVERAGE FOR RESIDENTIAL 2.54 eBloc Tower 3 6.01
CHI 2014 Annual and Sustainability Report 203 Materials Intensity13
Sand and gravel
1016 Residences 0.08
Avida Towers Cebu 0.25
Sedona Parc 6.59
AVERAGE FOR RESIDENTIAL 2.30
eBloc Tower 3 0.08
Wood
1016 Residences 0.01
Sedona Parc 0.07
AVERAGE FOR RESIDENTIAL 0.04
eBloc Tower 3 0.002
Rebars
1016 Residences 0.74
Avida Towers Cebu 0.24
Sedona Parc 0.01
AVERAGE FOR RESIDENTIAL 0.33
eBloc Tower 3 0.43 13 Calculated as total materials used per constructed floor area
Energy consumption (in GJ)
Direct Energy
1016 Residences 191.2
Avida Towers Cebu 544.4
Sedona Parc 840.0
TOTAL FOR RESIDENTIAL 1,575.7
eBloc Tower 3 157.9
TOTAL DIRECT ENERGY 1,733.6
Indirect Energy
1016 Residences 2,739.6
Avida Towers Cebu 2,941.3
Sedona Parc 1,388.2
TOTAL FOR RESIDENTIAL 7,069.2
eBloc Tower 3 11.9
TOTAL INDIRECT ENERGY 7,081.1
TOTAL (G4-EN4) 8,814.7
204 Let’s Build for Tomorrow's Generations Energy Intensity14 (G4-EN5)
1016 Residences 0.11
Avida Towers Cebu 0.05
Sedona Parc 0.15
AVERAGE FOR RESIDENTIAL 0.11
eBloc Tower 3 0.01 14 Calculated as total energy consumed per square meter of constructed floor area
7 GHG Emissions (in tonnes CO2e)
Scope 1
1016 Residences 13.3
Avida Towers Cebu 37.8
Sedona Parc 58.3
TOTAL FOR RESIDENTIAL 109.3
eBloc Tower 3 11.0
TOTAL SCOPE 1 EMISSIONS 120.3
Scope 2
1016 Residences 459.0
Avida Towers Cebu 492.8
Sedona Parc 232.6
TOTAL FOR RESIDENTIAL 1,184.5
eBloc Tower 3 2.0
TOTAL SCOPE 2 EMISSIONS 1,186.5
TOTAL EMISSIONS (G4-EN15, G4-EN16, CRE4) 1,306.7
Scope 3
1016 Residences 472.3
Avida Towers 530.6
Sedona Parc 290.9
TOTAL FOR RESIDENTIAL 1,293.8
eBloc Tower 3 13.0
TOTAL EMISSIONS (G4-EN17) 1,306.7
CHI 2014 Annual and Sustainability Report 205 GHG Intensity15 (G4-EN18)
1016 Residences 0.11
Avida Towers Cebu 0.05
Sedona Parc 0.15
AVERAGE FOR RESIDENTIAL 0.11
eBloc Tower 3 0.01 13 Calculated as total emissions per square meter of constructed floor area
Water Consumption (in m3)
1016 Residences 24,090.1
Avida Towers Cebu 29,417.1
Sedona Parc 31,827.3
TOTAL FOR RESIDENTIAL 85,334.5
eBloc Tower 3 27,458.9
TOTAL (G4-EN8) 112,793.4
Water Intensity16 (CRE2)
1016 Residences 0.93
Avida Towers Cebu 0.45
Sedona Parc 2.19
AVERAGE FOR RESIDENTIAL 3.56
eBloc Tower 3 0.92 13 Calculated as total water consumed per square meter of constructed floor area
B. SOCIAL B.1 Human Capital
Employee Hires by Age Group (G4-LA1) 2013 2014
Below 30 years old 8 9
30-40 years old 2 2
TOTAL17 10 11
HIRING RATE 12% 13% 16 Data includes 3 project hires absorbed in 2014
206 Let’s Build for Tomorrow's Generations Employee Turnover by Age Group (G4-LA1) 2013 2014
Below 30 years old 5 2
30-40 years old 1 4
TOTAL 6 6
TURNOVER RATE 7% 7%
External Hires and Internal Movements 2013 2014
External Hires18 2 1
Internal Movements19 5 13
TOTAL MOVEMENTS 7 14 18 Data includes SPs/Ofcers only 19 Data includes promotions and movements of SPs/Ofcers
Average Competency-based Training Hours 2013 2014 per Employee Category (G4-LA9)
Probationary/Regular MTs 32.53 33.48
Supervisors 27.22 35.47
Associates 23.03 50.83
AVERAGE FOR THE YEAR 27.59 39.92
Work Illnesses (G4-LA6) 2013 2014
Fever 16 35
Flu 38 39
Headache - 40
Stomach ache - 21
Employee Distribution by Gender (G4-LA10) 2013 2014
Male 23 22
Female 56 62
TOTAL20 79 84
Employee Distribution by Employee Category (G4-LA10) 2013 2014
Probationary/Regular MTs 20 21
Supervisors 27 30
Associates 32 33
TOTAL20 79 84 18 Data excludes project hires
CHI 2014 Annual and Sustainability Report 207 Composition of Governance Body and Breakdown of Employees by 2013 2014 Gender (G4-LA22)
MALE
Board of Directors 8 8
Management Team 8 8
Supervisors 6 6
Associates 8 8
TOTAL 30 30
FEMALE
Board of Directors 1 1
Management Team 12 13
Supervisors 21 24
Associates 24 25
TOTAL 58 63
Corporate Knights Capital’s Key Performance Indicators 2013 2014
Lost time injury rate21 0% 0%
Number of fatalities 0 0
Percentage of Women on Board of Directors 11% 11%
Percentage of Women in Executive Management 60% 62% 21 Calculated as number of lost time incidents (per 200,000 employee hours)
B.2 Customer Satisfaction
Customer Satisfaction Survey Ratings (G4-PR5) 2013 2014
Internal Customer21 8.7 8.7
Ayala Center Cebu Shoppers 8.6 9.1
Ayala Center Cebu Merchants 7.6 8.1
Cebu I.T. Park Locators23 7.8 8.3
22 Data presented is the average of results from 16 divisions/departments surveyed. 23 2014 data is the average of results from APMC and Ofce Leasing surveys
208 Let’s Build for Tomorrow's Generations C. ECONOMIC
Economic Value Generated and Distributed 2013 2014 (in thousand pesos)
Economic Value Generated: Revenue 2,169,510 2,293,580
Economic Value Distributed:
Operating Cost 1,010,592 970,474
Employees’ Wages and Benefits 135,831 142,867
Payements to Providers of Capital 269,933 416,862
Payments to Government 236,039 221,070
Community Investments 15,970 11,430
TOTAL ECONOMIC VALUE DISTRIBUTED 1,668,365 1,762,703
ECONOMIC VALUE RETAINED (G4-EC1) 501,145 530,877
Breakdown of Community Investments 2013 2014 (in thousand of pesos)
Donations 2,552 1,797
Direct Cost of Social Programs:
Education 1,740 489
Entrepreneurship 1,564 386
Environment (G4-EN31) 811 514
Tourism, Arts, Culture and Religion 5,227 3,542
Health and Wellness 363 767
Relationship Building 1,018 2,060
Relief Operations 2,696 434
Sustainability - 921
Advocacy for Children - 520
TOTAL DIRECT COSTS 13,418 9,633
TOTAL (G4-EC1) 15,970 11,430
CHI 2014 Annual and Sustainability Report 209 GRI CONTENT INDEX
GENERAL STANDARD DISCLOSURES
General Standard Section or Sub-section, Page/s External Assurance Disclosures STRATEGY AND ANALYSIS Message from the Chairman and the President, 12-19; G4-1 not assured Message from the Chief Finance Ofcer, 22-29 Message from the Chief Finance Ofcer, 22-29; Enterprise-wide Risk Management, 92- G4-2 not assured 93; Our Sustainability Performance, 108, 112 ORGANIZATIONAL PROFILE G4-3 About This Report, 6 not assured G4-4 Our Business, 36-65 not assured G4-5 About This Report, 6 not assured G4-6 About This Report, 6 not assured G4-7 Ownership Structure not assured G4-8 Our Business, 36-65; Our 2014 Stakeholder Engagement, 115-116 not assured Message from the Chief Finance Ofcer, 24-27; Our Business, 36-65; G4-9 not assured Employee Profile by Employee Category, 156 Employee Profile by Employee Category, 158; Total Workforce at Cebu Park District, 181; G4-10 not assured Human Capital Data Annex, 206-207 G4-11 Legal and Compliance, 186-187 not assured G4-12 Supply Chain, 182-183 not assured G4-13 Our Business, 36-65. No significant changes in supply chain. not assured G4-14 Enterprise-wide Risk Management, 92-93; Sustainability Policy, 107 not assured G4-15 About This Report, 7 not assured G4-16 Membership in Organizations, 34 not assured IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES G4-17 Ownership Structure, 34 not assured G4-18 Materiality Process, 108-109, 111 not assured G4-19 Table of Material Aspects, 111 not assured G4-20 Table of Material Aspects, 111 not assured G4-21 Table of Material Aspects, 111 not assured G4-22 About This Report, 6 not assured G4-23 Table of Material Aspects, 111 not assured STAKEHOLDER ENGAGEMENT G4-24 Our 2014 Stakeholder Engagement, 113-117 not assured Stakeholders were chosen based on their level of influence and interest in our G4-25 not assured organization as well as the extent of our impact of operations on them. G4-26 Our 2014 Stakeholder Engagement, 113-117 not assured G4-27 Our 2014 Stakeholder Engagement, 113-117 not assured REPORT PROFILE G4-28 About This Report, 6 not assured G4-29 Our latest report covers our 2013 performance which was published in 2014. not assured G4-30 About This Report, 6 not assured G4-31 About This Report, 7 not assured G4-32 About This Report, 7; GRI Content Index, 210-213 not assured About This Report, 7; No external assurance for the Sustainability Report sections was G4-33 not assured conducted. GOVERNANCE G4-34 Governance Structure, 70; Key Roles and Responsibilities, 72, 76 not assured G4-35 Key Roles and Responsibilities, 72, 76 not assured G4-36 Key Roles and Responsibilities, 72, 76 not assured G4-37 Board Committees and Functions, 78 not assured G4-38 Composition of the Board, 73 not assured
G4-39 Mr. Bernard Vincent O. Dy, in his sole executive capacity, serves as Chairman of the Board. not assured
210 Let’s Build for Tomorrow's Generations GRI CONTENT INDEX
GENERAL STANDARD DISCLOSURES
G4-40 Composition, 69; Independent Directors, 71; Board Committees and Functions, 78 not assured
G4-41 Code of Ethical Behavior, 95; Financial Reporting, 101 not assured G4-42 Key Roles and Responsibilities, 72, 76 not assured G4-43 Records of Trainings - Board and Management Levels, 86-87 not assured G4-44 Board Performance, 76 not assured G4-45 Key Roles and Responsibilities, 72, 76 not assured G4-46 Key Roles and Responsibilities, 72, 76; Board Committees and Functions, 78 not assured G4-47 Board Committees and Functions, 78 not assured G4-48 Board Committees and Functions, 78 not assured G4-51 Director and Senior Executive Compensation, 80-81 not assured G4-52 Director and Senior Executive Compensation, 80-81 not assured G4-53 This is not applicable. not assured ETHICS AND INTEGRITY G4-56 Core Values and Mission and Vision Statement, 33; Code of Ethical Behavior, 96 not assured G4-57 Whistle-blowing Policy, 96 not assured G4-58 Whistle-blowing Policy, 96 not assured
SPECIFIC STANDARD DISCLOSURES
Reason for External Material Aspects DMA and Indicators - Page/s Omissions Assurance ECONOMIC • G4-DMA – 178-179 not applicable not assured Economic Performance • G4-EC1 – 171, 178, 180, 209 • G4-EC2 – 92-93 • G4-DMA – 178-179 not applicable not assured Indirect Economic Impacts • G4-EC7 – 178-179 • G4-EC8 – 180 • G4-DMA – 182-183 not applicable not assured Procurement Practices • G4-EC9 – 183
ENVIRONMENT • G4-DMA – 120-122, 129 Materials • G4-EN1 – 123, 203 not applicable not assured • G4-EN2 – 124, 192 • G4-DMA – 120-121, 128-129 • G4-EN3 – 130, 132, 194-196, 204-205 Energy • G4-EN4 – 130, 132-133, 194-196 not applicable not assured • G4-EN5 – 134, 197, 205 • G4-EN6 – 131, 197 • G4-DMA – 120-121, 129, 139 Water not applicable not assured • G4-EN8 – 141-144, 201-202, 206 • G4-DMA - 120-121, 130, 145 Biodiversity not applicable not assured • G4-EN12 - 145
• G4-DMA – 141-144, 130, 135-136 • G4-EN15 – 136-138, 140, 197-200, 205 • G4-EN16 – 136-138, 140, 197-200, 205 Emissions not applicable not assured • G4-EN17 – 136-138, 198-200 • G4-EN18 – 139-140, 201, 206 • G4-EN19 - 137, 201
• G4-DMA – 120-121, 124, 125, 131 Efuents and Waste not applicable not assured • G4-EN23 – 125, 192-193
• G4-DMA – 120, 186 Compliance not applicable not assured • G4-EN29 – 186
• G4-DMA – 120 Overall not applicable not assured • G4-EN31 – 171, 209 Supplier Environmental • G4-DMA – 182 not applicable not assured Assessment • G4-EN32 - 182-183
CHI 2014 Annual and Sustainability Report 211 GRI CONTENT INDEX
SPECIFIC STANDARD DISCLOSURES
Reason for External Material Aspects DMA and Indicators - Page/s Omissions Assurance
Environmental Grievance • G4-DMA – 186 not applicable not assured Mechanisms • G4-EN34 - 186 SOCIAL: LABOR PRACTICES AND DECENT WORK • G4-DMA - 148-153 • G4-LA1 – 157, 206-207 • G4-LA2 - In addition to statutory benefits are medical Employment not applicable not assured and clothing allowances, vacation, emergency and sick leaves, and coverage under a group life, health insurance and a retirement program. • G4-DMA – 148-153 • G4-LA4 - Employees are given 30 days or 4 weeks Labor/Management Relations not applicable not assured notice prior to the implementation of significant operational changes. • G4-DMA – 148-153 Occupational Health and Safety not applicable not assured • G4-LA6 - 158-159 • G4-DMA - Human Capital, 148-153 • G4-LA9 – 151 • G4-LA11 - Year-end performance reviews are done for all employees of the Company. Probationary employees Training and Education receive their review at least a month prior to conclusion of not applicable not assured probationary period. Project employees receive the same to ascertain contract renewal, extension or termination. All employees regularized as of October 1, 2014 were part of this review • G4-DMA – 148-151 Diversity and Equal Opportunity not applicable not assured • G4-LA12 - 156, 208 Supplier Assessment for Labor • G4-DMA – 182 not applicable not assured Practices • G4-LA14 - 182-183 Labor Practices Grievance • G4-DMA – 186 not applicable not assured Mechanisms • G4-LA16 - 186-187 SOCIAL: HUMAN RIGHTS • G4-DMA – 182 Investment not applicable not assured • G4-HR1 - 182-183 • G4-DMA – 186 Non-discrimination not applicable not assured • G4-HR3 – 186-187 Freedom of Association and • G4-DMA – 186 not applicable not assured Collective Bargaining • G4-HR4 – 186 • G4-DMA – 186 Child Labor not applicable not assured • G4-HR5 – 186 • G4-DMA – 186 Forced or Compulsory Labor not applicable not assured • G4-HR6 – 186 • G4-DMA – 160-161 • G4-HR7 – Upon hiring, all security personnel, including third party organizations providing security Security Practices not applicable not assured personnel, are oriented and trained with Company policies, processes and procedures which ensure compliance with human rights provisions. • G4-DMA – 187 Indigenous Rights not applicable not assured • G4-HR8 – 187 Supplier Human Rights • G4-DMA – 182 not applicable not assured Assessment • G4-HR10 - 182-183 SOCIAL: SOCIETY • G4-DMA – 170 • G4-SO1 – All our operations underwent local Local Communities community engagments and impact assessments as part not applicable not assured of our due diligence. • G4-SO2 - 180
• G4-DMA – 97, 187 Anti-Corruption not applicable not assured • G4-SO5 – 97, 186-187
212 Let’s Build for Tomorrow's Generations GRI CONTENT INDEX
SPECIFIC STANDARD DISCLOSURES
Reason for External Material Aspects DMA and Indicators - Page/s Omissions Assurance
• G4-DMA – 97, 187 Public Policy not applicable not assured • G4-SO6 – 97, 187 • G4-DMA – 97, 187 Anti-competitive Behavior not applicable not assured • G4-SO7 – 97, 187 • G4-DMA – 186-187 Compliance not applicable not assured • G4-SO8 – 186-187
Supplier Assessment for • G4-DMA – 182 not applicable not assured Impacts on Society • G4-SO10 - 182-183
SOCIAL: PRODUCT RESPONSIBILITY
• G4-DMA – 160-161, 187 Customer Health and Safety not applicable not assured • G4-PR2 – 187 • G4-DMA – 160-161 Product and Service Labeling not applicable not assured • G4-PR5 – 162-163 • G4-DMA – 187 Marketing Communications not applicable not assured • G4-PR7 – 187 • G4-DMA – 187 Customer Privacy not applicable not assured • G4-PR8 – 187 • G4-DMA – 187 Compliance not applicable not assured • G4-PR9 – 187
CONSTRUCTION AND REAL ESTATE SECTOR DISCLOSURES
Energy • CRE1 - 134, 197, 205 not applicable not assured Water • CRE2 - 143-144, 202, 206 not applicable not assured • CRE3 - 139 Emissions not applicable not assured • CRE4 - 140, 206 Occupational Health and Safety • CRE6 - 158 not applicable not assured • CRE8 - Sales materials of our real estate products and services are handled by Company partner, Ayala Land Sales, Inc. (ALSI) in full compliance with all regulatory requirements. All marketing communications, advertising Product and Service Labeling not applicable not assured and promotions for retail business operations is done by the Company’s Commercial Business Group’s marketing team in full compliance with all applicable laws and regulations.
UNIQUE CHI INDICATOR
Employee Engagement • Engagement Drivers - 150-153 not assured
CORPORATE KNIGHTS CAPITAL'S KEY PERFORMANCE INDICATORS
Employee Turnover • Turnover Rate - 157 • Lost Time Injury Rate - 159 Safety Performance not assured • Absolute Number of Fatalities - 159 • Percentage of Women on Board of Directors - 156 Leadership Diversity not assured • Percentage of Women in Executive Management - 156
CHI 2014 Annual and Sustainability Report 213 ASEAN CORPORATE GOVERNANCE SCORECARD INDEX
A Rights of Shareholders Page Number A.1 Basic Shareholder Rights 95 A.2 Right to participate in decisions concerning fundamental corporate changes 95 Right to participate efectively in and vote in general shareholder meetings and should be informed of the A.3 95 rules, including voting procedures that govern general shareholder meetings A.4 Markets for corporate control should be allowed to function in an efcient and transparent manner 98 A.5 The exercise of ownership rights by all shareholders, including institutional investors, should be facilitated 99 B Equitable Treatment of Shareholders B.1 Shares and Voting Rights 95 B.2 Notice of AGM 94-95 B.3 Insider trading and abusive self-dealing should be prohibited 91 B.4 Related party transactions by directors and key executives 101 C Role of Stakeholders C.1 The rights of stakeholders that are established by law or through mutual agreements are to be respected 96 Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain C.2 96 efective redress for violation of their rights C.3 Performance-enhancing mechanisms for employee participation should be permitted to develop 96 C.4 Stakeholders including individual employee and their representative bodies, should be able to freely 96 communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this D Disclosure and Transparency D.1 Transparent Ownership Structure 101 D.2 Quality of Annual Report 101 D.3 Disclosure of Related Party Transactions (RPT) 101 D.4 Directors and Commissioners Dealings in Shares of the Company 91 D.5 External Auditor and Auditor's Report 217-220
D.6 Medium of Communications 99 D.7 Timely Filing / Release of Annual / Financial Reports 101 D.8 Company Website 101 D.9 Investor Relations 98
E Responsibilities of the Board
E.1 Clearly Defined Board Responsibilities and Corporate Governance Policy 76 E.2 Code of Ethics or Conduct 96 E.3 Corporate Vision / Mission 33 E.4 Board Structure and Composition 69, 73, 78 E.5 Skills and Competencies 188-190 E.6 Board Chairman 71 E.7 Board Meetings and Attendance 76-77 E.8 Orientation Programme for New Directors 76 E.9 Directors' Training 76 E.10 Access to information 101 E.11 Nominating Committee 78 E.12 Board Appointments and Re-Election 69, 71 E.13 CEO / Executive Management Appointments and Performance 76 E.14 Board Appraisal 76 E.15 Director Appraisal 76-81 E.16 Committee Appraisal 76 E.17 Remuneration Committee / Compensation Committee 78 E.18 Remuneration Matters 80-81 E.19 Audit Committee 78 E.20 Internal Audit 88
E.21 Risk Oversight 92-93
214 Let’s Build for Tomorrow's Generations Financial Report
Statement of Management's Responsibility for Financial Statements Report of the Audit and Risk Committee to the Board of Directors Independent Auditor's Report Notes to Consolidated Financial Statements Shareholder Information
Let's build for tomorrow's generations
CHI 2014 Annual and Sustainability Report 215 CEBU HOLDINGS, INC. AND SUBSIDIARIES STATEMENT OF MANAGEMENT'S RESPONSIBILITY FOR FINANCIAL STATEMENTS
The management of Cebu Holdings, Inc. and Subsidiaries is responsible for the preparation and fair presentation of the consolidated financial statements for the years ended December 31, 2014 and 2013, including the additional components attached therein, in accordance with Philippine Financial Reporting Standards. This responsibility includes designing and implementing internal controls relevant to the preparation and fair presentation of consolidated financial statements that are free from material misstatement, whether due to fraud or error, selecting and applying appropriate accounting policies, and making accounting estimates that are reasonable in the circumstances.
The Board of Directors reviews and approves the consolidated financial statements and submits the same to the stockholders.
SyCip Gorres Velayo & Co., the independent auditors appointed by the stockholders, has examined the consolidated financial statements of the Company and its subsidiaries in accordance with Philippine Standards on Auditing, and in its report to the stockholders, has expressed its opinion on the fairness of presentation upon completion of such examination.
BERNARD VINCENT O. DY Chairman, Board of Directors
ANICETO V. BISNAR, JR. ENRIQUE B. MANUEL, JR. President Chief Finance Officer
216 Let’s Build for Tomorrow's Generations CEBU HOLDINGS, INC. AND SUBSIDIARIES Report of the Audit &Risk Committee to the Board of Directors REPORTReport of OFthe AuditTHEFor the &RiskAUDIT Year EndedCommittee & DecemberRISK to COMMITTEE the31, 201 Board4 of Directors TO Report of the AuditFor the &Risk Year EndedCommittee December to the31, 201 Board4 of Directors THE BOARD OFFor theDIRECTORS Year Ended December 31, 2014 The Audit & Risk Committee’s roles and responsibilities are defined in the Audit & Risk Committee Charter The Audit & Risk Committee’s roles and responsibilities are defined in the Audit & Risk Committee Charter approved by the Board of Directors. The Audit & Risk Committee provides assistance to the Board of approvedThe Audit by& Risk the BoardCommittee’s of Directors. roles and Theresponsibilities Audit & Risk are Committee defined in providesthe Audit assistance& Risk Committee to the Board Charter of Directors in fulfilling its oversight responsibility to the shareholders relating to: Directorsapproved in by fulfilling the Board its oversight of Directors. responsibility The Auditto the & shareholders Risk Committee relating provides to: assistance to the Board of a.) the integrity of Cebu Holdings Inc.’s (the “Company”) financial statements and the financial reporting Directorsa.) the integrityin fulfilling of its C ebuoversight Holdings responsibility Inc.’s (the to “Company”)the shareholders financial relating statements to: and the financial reporting process; a.) process;the integrity of Cebu Holdings Inc.’s (the “Company”) financial statements and the financial reporting b.) the effectiveness of the systems of internal controls and the risk management process; b.) process;the effectiveness of the systems of internal controls and the risk management process; c.) the performance and leadership of the internal audit function; b.)c.) the performanceeffectiveness andof the leadership systems ofof theinternal internal controls audit anfunction;d the risk management process; d.) the appointment, remuneration, qualifications, independence and performance of the independent d.)c.) the performance appointment, and remuneration, leadership of qualifications,the internal audit independence function; and performance of the independent auditors and the integrity of the audit process as a whole; d.) auditorsthe appointment, and the integrity remuneration, of the audit qualifications, process as a independence whole; and performance of the independent e.) the Company’s compliance with applicable legal and regulatory requirements; and e.) auditorsthe Company’s and the compliance integrity of withthe audit applicable process legal as anda whole regulatory; requirements; and f.) the preparation of a year-end report of the Committee for approval of the Board and to be included in the f.)e.) annualthe Company’spreparation report. complianceof a year-end with report applicable of the Committeelegal and regulatory for approval requirements of the Board; and and to be included in the f.) annualthe preparation report. of a year-end report of the Committee for approval of the Board and to be included in the
In compliannualance report. with the Audit & Risk Committee Charter, we confirm that: In compliance with the Audit & Risk Committee Charter, we confirm that: An independent director chairs the Audit &Risk Committee; All members of the Committee are In compliAn ance independent with the Audit director & Risk chairs Committee the Audit Charter, &Risk we Committee; confirm that: All members of the Committee are independent directors. Anindependent independent directors. director chairs the Audit &Risk Committee; All members of the Committee are
independent directors. We had five (5) meetings for the year with the following attendance rate: We had five (5) meetings for the year with the following attendance rate: