20 | 1 2020 20 ANNUAL

OCEANRIOREPORT DE LISBOA 2 | 20 20 | 3 20 20

CONTENTS

4 Mission and Vision

5 Message from the Chairman

6 The Year 2020

10 An Aquarium To Discover And Thrill

16 Conservation and Knowledge

24 Education and Awareness-Raising

30 Communication and Dissemination

31 Human Resources

32 Economic and Financial Analysis

38 Proposed Earnings Distribution

38 Prospects for 2021

39 Acknowledgements 4 | 20 20 | 5 20 20

SHAREHOLDER The Oceano Azul Foundation, a non-profit VISION foundation under Portuguese private law whose purpose is to contribute to the Ocean conservation and sustainable use of the ocean, is the sole shareholder of Oceanário de Lisboa. conservation is a responsibility shared by all.

GOVERNING BODIES MISSION PRESIDING BOARD OF THE GENERAL MEETING Chairman To encourage Tiago Ferreira Lemos Secretary people to learn Nuno de Deus Pinheiro more about the BOARD OF DIRECTORS Chairman José Soares dos Santos ocean and make Members João Falcato Pereira all citizens aware Tiago Pitta e Cunha Pedro Curto Simões of their duty to David Lopes (until 31 May 2020) Pedro Veloso (since 01 June 2020) conserve their AUDIT COMMITTEE natural heritage, Auditor ERNST & YOUNG AUDIT & ASSOCIADOS - SROC, S.A. represented by João Alves ou Luís Rosado by changing their Substitute Rui Abel Serra Martins behaviour. 6 | | 7 20 MAY 20 Reopening with new “Safe Visit” 20 measures 20

SEPTEMBER The “Agarra o Momento” [Seize the Visit by the Minister of the publicizes Moment] campaign successfully gave a 2020 measures to ensure the well-being large number of young people up to 25 and safety of all visitors years of age the opportunity to visit the aquarium for just €5

JULY JANUARY Visit by the President of the Republic Launch of the “5€ até aos 18 anos” NOVEMBER Inauguration of the new publicizes the Oceanário de Lisboa and [€5 for under 18s] campaign to Birth of a new Magellanic penguin “Zazu”, Launch of an unprecedented campaign exhibition “One - The Oceano Azul Foundation’s vision encourage young people and families whose name was chosen by Oceanário promotes the early purchase of tickets, ocean as you never felt it” and action for ocean sustainability to visit Oceanário de Lisboa’s exhibitions de Lisboa followers on social media offering special conditions MARCH Oceanário de Lisboa closes to the public as a preventive measure due to the COVID-19 pandemic

FEBRUARY APRIL JUNE AUGUST OCTOBER DECEMB Visit to the sea turtle conservation New online activities and Celebration of Children’s Month Frederico Morais becomes an “Ocean “Happy hour” campaign invites visitors Two whitetip reef sharks were programme in São Tomé with a educational contents are launched: with promotional offer Leader” and an active voice in the to enjoy the end of the day with a introduced to the Central Aquarium, television report during Jornal da “At school watching the sea” and defence of the ocean “dive” into the ocean raising further awareness to Noite [evening newscast] “At home watching the sea” visitors of the importance of marine biodiversity

Launch of the new online shop with sustainable products A holiday season campaign offers all Oceanário de Lisboa Educational visitors between the ages of 13 and Programme online edition 64 the special price of €15 Acquisition of a new coral reproduction system 8 | 20 20 | 9 20 20

VISITORS 522 211 (-63%)

2020 PARTICIPANTS IN EDUCATIONAL ACTIVITIES IN NUMBERS 56 686 (-74%)

TRIPADVISOR RATING 4,62 (+ 0,7)

VIEWS OF OCEANÁRIO VIDEOS 721 471

INVESTMENT IN FREE EDUCATIONAL ACTIVITIES EUR 143 000

SUPPORT FOR CONSERVATION PROJECTS EUR 111 000

ONGOING CONSERVATION PROJECTS 16

SPECIES BREEDING PROGRAMMES 16

OPERATING INCOME EUR 6,4 M (-67%)

NET INCOME EUR -5,1 M (-7,2M€)

INVESTMENTS IN EQUIPMENT EUR 746 000 (-75%) 10 | 20 20 | 11 20 20 AN AQUARIUM VISITORS TO DISCOVER 522 211 (-63%)

The year 2020 began promisingly. The inauguration of the Exhibition “ONE – The Ocean as AND THRILL you never felt it”, in January, proved to be a winning bet, and together, the first two months of the year were the best ever.

On 16 March, Oceanário de Lisboa closed its doors after being open every day for more than 21 years.

The COVID-19 pandemic posed huge challenges to the Oceanário in 2020. Its main visitors, foreign tourists, were absent from the city of Lisbon. The attractiveness of indoor spaces was reduced, and the equipment’s capacity was restricted to less than a third of its usual capacity. The priority of the institution has always been the health of its employees, the welfare of its and the safety of visitors. In this regard, 2020 was a success, and all challenges were overcome, at an institution that must operate daily, even when closed to the public.

Despite all the efforts and creativity of the team, Oceanário de Lisboa registered a 63 % reduction in visitors compared to 2019. The number of Portuguese visitors was 371 970, a 23 % drop year-on-year, and the number of foreign visitors was 150 241, representing a reduction of 84 %.

2020 was also an exceptional for the notable figures who honoured Oceanário de Lisboa with their visit, namely the Mayor of Lisbon Fernando Medina, Minister of the Environment João Matos Fernan- des, Minister of the Sea, Ricardo Serrão Santos, Minister of the Education, Tiago Brandão Rodrigues, Vice President of the European union Frans Timmermans, Secretary-General of the United Nations, António Guterres Prime minister António Costa and the President of the Republic Marcelo Rebelo de Sousa. 12 | 20 AN AQUARIUM TO DISCOVER AND THRILL 20 | 13 20 20

OPENING OF THE NEW EXHIBITION INNOVATIVE MARKETING “ONE – THE OCEAN AS YOU NEVER CAMPAIGNS FELT IT” The absence of tourists and the increased avoidance of The new temporary exhibition was opened to the public in January indoor spaces drove the creation of conditions to attract 2020, hosted in the main lobby, in a new exhibition space OF 110 Portuguese visitors. With this objective, a series of innovative m2, specifically for this purpose. Created exclusively for Oceanário marketing campaigns were launched throughout the year, de Lisboa, this immersive audiovisual installation conveys the giving children, young people and adults the unprecedented immensity of the ocean and the deep connection humans have opportunity to visit the aquarium with very special conditions. with the sea, while conveying a sense of responsibility for its The campaigns were effective among large numbers of people preservation. The installation is by Portuguese artist Maya Almeida and demonstrated the public’s interest in experiencing a visit to (director and artistic director) who specializes in underwater Oceanário de Lisboa. photography in motion. The opening ceremony for the exhibition “ONE – The Ocean as you never felt it” was part of the opening RENOVATED AQUARIUMS event for the “Lisbon European Green Capital 2020” initiative, Several interventions were carried out, targeting lighting, the attended by several entities. provision of ornamental elements and the introduction of new animals, guaranteeing the continuous improvement of the CLOSING TO THE PUBLIC FROM 16 quality of the exhibition and recognising the importance of MARCH TO 10 MAY existing . As a result of the state of emergency decreed by the Portuguese Government, and as a preventive measure to contain the SOUTHERN AUSTRALIA AQUARIUM IN THE SOUTHERN GALLERY COVID-19 pandemic, Oceanário de Lisboa closed to the public ROCKY REEF AQUARIUM IN THE PACIFIC GALLERY on 16 March, 2020, for the first time in its history, and remained MANGROVE AQUARIUM IN THE INDIAN GALLERY closed until 10 May, suspending all on-site educational activities. OPENING OF A NEW CODFISH “SAFE VISIT” AND “CLEAN AND SAFE” AQUARIUM GUARANTEE The new aquarium in the Atlantic Habitat enriches the experience After being closed to the public for almost two months and in of visitors and raises their awareness to the importance of collaboration and articulation with official entities, Oceanário de conserving this species with great cultural importance in Lisboa reopened its doors on 11 May, with enhanced prevention Portugal, while addressing the theme of the sustainability of and safety measures, providing its visitors the guarantee of a “Safe fisheries. Visit”. Oceanário de Lisboa was also recognised with the “Clean and Safe” seal awarded by Turismo de Portugal for compliance with the recommendations issued by the Directorate-General for Health. Among the various implemented measures, we highlight the following: reduction in the number of visitors at any given time; compulsory use of face mask during the visit; face masks were offered to all visitors; spaces frequently cleaned; number of disinfectant gel dispensers available to visitors was increased; ticket payment exclusively through automated means. 14 | 20 AN AQUARIUM TO DISCOVER AND THRILL 20 | 15 20 20

NEW ANIMALS IN THE COLLECTION LAUNCH OF THE NEW ONLINE GIFT SHOP GORGONIANS Responding to the challenges of the pandemic, the new The Rocky reef aquarium received some gorgonian species: Oceanário de Lisboa online gift shop was launched in June 2020. Eunicella gazella, Paramuricea grayi and Spinimuricea atlantica. Reinforcing its positioning on sustainability, with the objective These additions are the result of the collaboration between of facilitating the adoption of more responsible behaviour, Oceanário de Lisboa and the CCMAR – Centre for Marine under the motto “Choose to change. Buy sustainable”, allowing Sciences of University of Algarve, through a project to recover those who cannot visit in person to purchase products from the gorgonians and corals stuck in fishing nets. SeatheFuture line. Produced with raw materials and processes with reduced impact on the planet, the aim is to make the BLUEBANDED GOBY (Lythrypnus dalli) difference and take another step towards the adoption of a more This territorial goby inhabits rocky areas and reefs at depths of conscious and responsible lifestyle. up to 75 meters, where it often takes refuge in holes, crevices or among the spines of sea urchins. Its category on the Red List of INVESTMENTS IN EQUIPMENT @ Aquaimages Endangered Species is “Least Concern”. Despite the strong financial constraints imposed by the pandemic, which led to a significant reduction in activity and LEOPARD SHARK (Triakis semifasciata) revenue, an increased investment effort was made to ensure The Kelp Forest Aquarium collection is enriched by the addition the implementation of interventions considered essential to of this species. The leopard shark is returning to this aquarium ensure the maintenance of equipment, infrastructure, buildings after a long period in the quarantine zone. and safety.

CERTIFICATIONS WHITETIP REEF SHARK (Triaenodon obesus) Oceanário de Lisboa received two whitetip reef sharks, lent AND ACCREDITATIONS Full operation and permanent improvement of the quality by the Gijón Aquarium, which join the sole specimen already and environmental management systems was ensured found in the Central Aquarium. throughout 2020, which are submitted to annual, independent external audits, resulting in the renewal of certifications and accreditations. NURSEHOUND (Scyliorhinus stellaris) The two nursehound females from the Seville Aquarium join the group found in the Atlantic Habitat. The goal is to have OCEANÁRIO DE LISBOA IS THE NO. 1 births in this species over the coming years. BRAND AMONG CONSUMERS Portuguese consumers rated and elected Oceanário de Lisboa the “No.1 Brand Among Consumers”, among 724 brands ATLANTIC CHUB MACKEREL SCHOOL from various sectors of activity. With the best satisfaction (Scomber colias) and recommendation score (93 %), it was awarded the The new school of mackerel introduced to the Consumer Choice Award in the category of family Leisure Central Aquarium reinforced the existing school. and Entertainment Spaces, for the second year running. After such an unusual year, Oceanário de Lisboa receives this sign of recognition and confidence for its daily commitment to care, its friendly welcome to each and every visitor, and its continued search for innovation and improvement in ocean education and conservation. 16 | 20 20 | 17 20 20

“THREATENED MARINE SPECIES. FROM SCIENCE TO AWARENESS” The 2nd Edition of the OCEAN CONSERVATION FUND, held in 2018, aims to contribute to a greater knowledge CONSERVATION about marine species that are classified as threatened by the IUCN (International Union for Conservation of Nature) Red List.

TRACK THE MOVEMENTS OF EELS IN THE AZORES 23 EELS TAGGED AND KNOWLEDGE EEL TREK 2019-2021 | Azores SPECIMENS TRACKED AT 1000 KM Species European eel (Anguilla anguilla) AND 1500 KM WEST OF THE AZORES Partners Fundação Gaspar Frutuoso 16 ONGOING CONSERVATION PROJECTS 16 SPECIES REPRODUCTION PROGRAMMES INCREASE SCIENTIFIC KNOWLEDGE ABOUT SPERM WHALES EUR 111 000 PROJECT SUPPORT 9 SEA EXPEDITIONS IN MADEIRA 5 SPERM WHALE SKIN SAMPLES WHALE TALES 2019-2021 | MADEIRA IDENTIFICATION OF Species Sperm whale (Physeter macrocephalus) OCEAN CONSERVATION FUND 30 NEW SPECIMENS Partners ARDITI – Regional Agency for the Development of Created by Oceanário de Lisboa and the Oceano Azul Foundation, it aims to support scientific projects within the Research, Technology and Innovation scope of marine species and ecosystem conservation that include initiatives on the ground, ensure the scientific quality of information, are sustainable, enhance education and have a strong dissemination component, not only among specialists but also among the general public. With 3 editions held since 2017, the 8 wining projects funded by Oceanário de Lisboa were ongoing during 2020. It should be noted that the evolution of the results was quite “RAYS AND SHARKS. limited due to the conditions imposed by the pandemic. FROM DARKNESS TO THE LIGHT OF SCIENCE” The 1st Edition of the OCEAN CONSERVATION FUND, held in 2017, aims to contribute to the conservation of rays “MARINE INVERTEBRATES. PROTECT THE OCEAN, and sharks, while simultaneously seeking to raise awareness of the importance of conserving these fish spe- cies, one of the most threatened on a global scale. THE FUTURE OF THE PLANET.” The 3rd edition of the OCEAN CONSERVATION FUND, held in 2019, aims to support projects that contribute to the ASSESSING RAY AND SHARK POPULATIONS conservation of invertebrates. 70 SPECIMENS TAGGED FINDRAYSHARK 2018-2020 | Azores and Berlengas CARRY OUT A GENETIC STUDY OF THE SELVAGENS ISLANDS 20 000 PEOPLE REACHED Partners MARE – Centro de Ciências do Mar e do Ambiente LIMPET 2 WORKSHOPS AND 2 SCIENTIFIC THE SELVAGENS’ LIMPET PROJECT 2019-2022 | Selvagens CONFERENCES HELD Islands, Madeira Species Limpet (Patella candei) CREATE ECOLOGICAL AWARENESS ABOUT SHARKS AND RAYS Partners Universidade Lusófona (coordination), Funchal Natural COMMUNICATION AND ENGAGEMENT ACTIONS WITH FISHERMEN SHARK ATTRACT History Museum; Centre for Marine Sciences of University of TALKS AT 8 SCHOOLS 2018-2020 | Portugal Algarve, Portuguese Institute of Malacology MOBILE PHONE APPLICATION TO IDENTIFY Partners MARE – Centro de Ciências do Mar e do Ambiente SHARK AND RAY EGGS ALONG THE PROMOTE THE SUSTAINABLE DEVELOPMENT PORTUGUESE COAST OF COCKLE PICKING 611 EGGS REGISTERED COACH 2019-2022 | Ria de Aveiro STUDY THE IMPORTANCE OF OCEANIC ISLANDS Species Common cockle (Cerastoderma edule) FOR MIGRATORY SHARKS Partners Universidade de Aveiro/CESAM ISLAND SHARK 2018-2020 | Macaronesia Archipelagos Species Tope shark (Galeorhinus galeus) | Smooth INCREASING KNOWLEDGE ABOUT DEEP-SEA SPONGES hammerhead (Sphyrna zygaena) AND CORALS ON THE PORTUGUESE COAST Partners OMA - Azores Sea Observatory, University of the DEEPBASELINE 2019-2022 |Portugal Azores Partners CIIMAR, IPMA, Universidade dos Açores 18 | 20 CONSERVATION AND KNOWLEDGE 20 | 19 20 20

IDENTIFY THE DISTRIBUTION, ABUNDANCE, BEHAVIOURS AND PROJECTS DIRECTLY SUPPORTED 34 MONITORED LOCATIONS WAYS OF LIFE OF BULL RAYS BY OCEANÁRIO DE LISBOA 12 INDIVIDUALS IDENTIFIED FLY WITH BULL RAYS 2017-2020 | Malta and Canary Islands Species Bull ray (Aetomylaeus bovinus) The intervention by Oceanário de Lisboa aims to promote ocean conservation and allocate funding to novel Partners IMAR – Instituto do Mar, Azores projects that may contribute decisively to the conservation of endangered species and marine biodiversity in general. In 2020, the following projects supported by Oceanário de Lisboa were ongoing: STUDY THE TWO SPECIES OF SEAHORSES THAT EXIST TRAINING SESSIONS IN PORTUGAL IN SESIMBRA AND AZORES THE UNKNOWN SEAHORSES ENSURE THE NECESSARY CONDITIONS FOR THE SURVIVAL RAISING AWARENESS AMONG 2019-2020 | Portugal DIVING CENTRES 125 890 TURTLES RELEASED OF SEA TURTLES Species Long-snouted seahorse (Hippocampus guttulatus), INTO THE OCEAN SEA TURTLE CONSERVATION PROGRAMME Short snouted seahorse (Hippocampus hippocampus) 637 FEMALES TAGGED IN SÃO TOMÉ AND PRÍNCIPE Partners Associação Natureza Portugal |WWF Portugal 2012-2020 | São Tomé Species Loggerhead turtle (Caretta caretta), Olive ridley turtle CHARACTERISE THE USE OF TUNA SPECIES IN THE PORTUGUESE (Lepidochelys olivacea), Leatherback turtle (Dermochelys CANNING INDUSTRY coriacea), Green turtle (Chelonia mydas), Hawksbill turtle TUNAPRINT - THE TUNA BEHIND THE CAN (Eretmochelys imbricata) 2019-2020 | Portugal Partners Programa Tatô Association Species 5 species of tuna present in Portugal Partners MARE – Centro de Ciências do Mar e do Ambiente DEVELOP A NEW TAGGING METHOD TO INCREASE SCIENTIFIC KNOWLEDGE ABOUT THE ANGELSHARK ANGEL SHARK 2017-2020 | Canary Islands Species Angelshark (Squatina squatina) Partners Zoological Society of London, Universidad de JOINT PROGRAMMES WITH Las Palmas de Grand Canaria and the Zoological Research 30 ANGELSHARKS TAGGED Museum Alexander Koenig THE OCEANO AZUL FOUNDATION TRANSMITTERS WITH GREATER DATA Due to their strong commitment to ocean conservation, Oceanário de Lisboa and the Oceano Azul Foundation, COLLECTION CAPACITY (2 YEARS) jointly promote the conception and implementation of projects aimed at raising awareness of some of the current threats to marine biodiversity, of the need for ocean conservation, and to motivate reflection and MONITOR THE EFFECT OF CLIMATE CHANGE ON COASTAL FISH promote behavioural change, in line with the mission of both institutions. COMMUNITIES 2018-2021 | REBREATH: INTERTIDAL REEFS, NURSERIES IN TEMPERATE SAVE THE RIA FORMOSA SEAHORSES CAMPAIGN Ria Formosa, Algarve REGIONS 2018-2020 | Avencas MPA, Sintra Long-snouted seahorse (Hippocampus guttulatus), Species 42 species of fish and 8 species of invertebrates Species Short snouted seahorse (Hippocampus hippocampus) Partners MARE – Centro de Ciências do Mar e do Ambiente, ISPA – University Institute of Psychological, Social and Life Partners Associação Natureza Portugal |WWF Portugal, Sciences SCIAENA – Marine Sciences and Cooperation Association

INCREASE KNOWLEDGE ABOUT THE PRESENCE OF MOBULAS MANTA CATALOG AZORES 2017-2020 | Azores and East Atlantic Species Short snouted seahorse and Giant manta (Mobula birostris) Partners Okeanos R&D Centre at the University of the Azores 20 | 20 CONSERVATION AND KNOWLEDGE 20 | 21 20 20

MAINTENANCE, REPRODUCTION INTERNATIONAL PROGRAMMES AND COLLABORATIONS AND KNOWLEDGE OF SPECIES PARTICIPATION IN EUROPEAN REPRODUCTION AND MONITORING PROGRAMMES COVERING 16 SPECIES One of the ways in which Oceanário de Lisboa contributes to ocean conservation is through the promotion of scientific knowledge of species and its biological collection. Its work in this area and the sharing of knowledge MANAGEMENT OF THE SPECIES REPRODUCTION PROGRAMME RIBBONTAIL STINGRAY and experience through an international network of similar bodies makes Oceanário de Lisboa a pioneer in the (TAENIURA LYMMA) reproduction of some species, thus contributing to the conservation of marine biodiversity. COORDINATION OF THE EUROPEAN OF JELLYFISH “TAXON ADVISORY GROUP”

ANIMALS REPRODUCED AT OCEANÁRIO DE LISBOA PARTICIPATION IN THE “ANIMAL DISPOSITIONS” WORKING GROUP OF THE EUROPEAN BIRTHS IN 2020 UNION OF AQUARIUM CURATORS Southern stingray (Hypanus americanus) Oceanário de Lisboa is part of the new working group, created in 2020, within the framework of the European Magellanic penguin (Spheniscus magellanicus) Union of Aquarium Curators (EUAC), dedicated to the development of guidelines for loaning and transferring Inca tern (Larosterna inca) animals between institutions. Mossy frog (Theloderma corticale) Common fire salamander (Salamandra salamandra) Dyeing poison frog (Dendrobates tinctorius) ASSESSMENT OF THE EXTINCTION RISK OF MARINE SPECIES Sailfin ( oculofasciatus) New assessments for 229 marine species have already been published in the IUCN Red List of Threatened Species as a result of work performed by the IUCN Marine Red List Officer at Oceanário de Lisboa. SENT TO OTHER AQUARIUMS Round stingray (Taeniurops grabata) to the Gijón Aquarium The IUCN Marine Red List Officer at Oceanário de Lisboa joined the network of qualified trainers who can hold Southern stingray (Hypanus americanus) to Porto Sea Life workshops on the assessment of species for the IUCN Red List of Threatened Species. Shark eggs to Helsinki Sea Life

WORK AREA DEDICATED TO TELEOST REPRODUCTION In the activity carried out in 2020, we highlight the creation of a work area dedicated to the reproduction of teleosts and the work developed in this context, with good results regarding the performance of tests, reproductive induction, collection of eggs and development of larvae in different species.

SERGEANT-MAJOR BALLAN WRASSE BLUEBANDED GOBY SAILFIN SCULPIN (Abudefduf saxatilis) (Labrus bergylta) (Lythrypnus dalli) (Nautichthys oculofasciatus) 22 | 20 CONSERVATION AND KNOWLEDGE 20 | 23 20 20

SCIENTIFIC PUBLICATIONS TRAINING INITIATIVES OFFERED TO OTHER INSTITUTIONS Two Oceanário de Lisboa collaborators co-authored two chapters of the book T.M. Thys, G.C. Hays and J.D.R. Houghton [eds.], The Ocean Sunfishes: Evolution, Biology and Conservation, CRC Press, Boca Raton, FL, USA: ENVIRONMENTAL EDUCATION MODULE, AS PART OF THE MASTER’S IN BIOLOGY Class “Conservation work at Oceanario de Lisboa” SUNFISH ON DISPLAY: HUSBANDRY OF THE OCEAN SUNFISH MOLA. UNIVERSITY OF SOUTHERN DENMARK Howard et al., 2020, pp. 243–262. POSTGRADUATE COURSE IN ANIMAL EXPERIMENTATION UNRESOLVED QUESTIONS ABOUT OCEAN SUNFISHES, MOLIDAE: A FAMILY COMPRISING SOME OF THE Theoretical and practical classes on medical and surgical management in fish experimentation WORLD’S LARGEST TELEOSTS NOVA MEDICAL SCHOOL – FACULTY OF MEDICAL SCIENCES Hays et al., 2020, pp. 280-296. PRACTICAL COURSE ON ANIMAL HANDLING AND EXPERIMENTATION IN MOUSE AND ZEBRAFISH Anesthesia, Anatomy, Euthanasia and Health Control in Fish (Theoretical and practical classes) PARTICIPATION IN COMMITTEES AND ASSOCIATIONS GULBENKIAN INSTITUTE OF SCIENCES Oceanário de Lisboa is part of several national and international committees and associations, contributing to decision-making in the sphere of reference organisations related to public aquarium management and ocean conservation.

Presidency CURRICULAR AND PROFESSIONAL EUROPEAN UNION OF AQUARIUM CURATORS 6 INTERNSHIPS AT OCEANÁRIO DE LISBOA Executive Committee, Aquarium Committee EUROPEAN ASSOCIATION OF ZOO AND AQUARIA COLLABORATIONS IN MASTER’S THESES 4 FROM PORTUGUESE UNIVERSITIES

PARTICIPATION IN COURSES, CONGRESSES AND SPECIALTY MEETINGS

SHARK REEF AQUATIC MEDICINE SEMINAR USA | 06 TO 08 MARCH IUCN RED LIST TRAINER WORKSHOP ONLINE | 07 TO 11 SEPTEMBER

COMMUNICATIONS AT NATIONAL AND FOREIGN SPECIALTY CONGRESSES In 2020, due to the COVID-19 pandemic, the Oceanário de Lisboa biology team had only one communication in a foreign congress.

VIDEO BASED LIVE TRACKING OF FISH IN TANKS JOSÉ CASTELO, H. SOFIA PINTO, ALEXANDRE BERNARDINO AND NÚRIA BAYLINA 17TH INTERNATIONAL CONFERENCE ON IMAGE ANALISYS AND RECOGNITION ICIAR 2020 VIRTUAL CONFERENCE. 24-26 DE JUNHO 24 | 20 20 | 25 20 20

EDUCATION AND PARTICIPANTS IN EDUCATIONAL ACTIVITIES 56 686 (-74%)

AWARENESS-RAISING INVESTMENT IN FREE EDUCATIONAL ACTIVITIES EUR 143 000

With the mission of promoting knowledge of the ocean, and raising awareness for its conservation by changing behaviours, Oceanário de Lisboa provides original, differentiating and memorable educational activities, which provide knowledge of the ocean and stimulate a more active environmental citizenship.

In a year marked by circumstances imposed by the COVID-19 pandemic, Oceanário de Lisboa reinvented itself and launched a set of new programmes and online educational activities in a different format and with different resources, to continue mobilising and empowering “blue citizenship” in society, contributing to increase ocean literacy in Portugal.

EDUCATIONAL ACTIVITIES AT OCENÁRIO DE LISBOA

Educational activities at Oceanário de Lisboa were fully suspended on 16 March, 2020, and will be resumed in accordance with how the pandemic situation evolves in Portugal, after indication by the Directorate-General for Health and the competent entities, with the implementation of the necessary measures to guarantee the well-being and safety of participants.

PARTICIPANTS

18 095 SCHOOL PROGRAMMES 1 362 BIRTHDAY CELEBRATIONS 764 BABY CONCERTS 431 SLEEPING WITH SHARKS 167 UNDERWATER HOLIDAYS 152 WORKSHOPS FOR TEACHERS AND EDUCATORS 26 | 20 EDUCATION AND AWARENESS-RAISING 20 | 27 20 20

MARINE PLASTICOLOGY | 1ST AND 2ND CYCLES EDUCATIONAL ACTIVITIES Understanding the origin of plastic, its path throughout the ocean, and ONLINE its interaction and impact on marine ecosystems is the starting point for redesigning our relationship with plastic and changing behaviours to ensure a sustainable future.

HÁ MAR E MAR, HÁ IR E VOLTAR | 2ND CYCLE King Carlos, passionate about everything related to the sea, leads an oceanographic campaign to discover the Portuguese sea. The goal is to discover the diversity of habitats and living beings in Portugal, on a fascinating journey from north to south of the country, passing through the islands.

SEA MISSION: CLIMATE CRISIS SPECIAL 3RD CYCLE AND SECONDARY EDUCATION Challenges participants to solve an environmental crime that puts everyone in danger. Knowing the relationship between climate and humanity is essential to understand the great economic challenges “AT SCHOOL WATCHING THE SEA” and social challenges created by climate change. Oceanário de Lisboa presents a new online programme covering the entire subject of ocean literacy, which complements and adds value to curricular subjects, through a virtual class (in a #ANOSSACASA [OURHOME] videoconference platform) with the Oceanário de Lisboa’s Marine Educators. These activities 3RD CYCLE AND SECONDARY EDUCATION are aligned with the school curriculum, with an original dynamic aiming to to stimulate creativity, #anossacasa It’s time to think about how we want to write our future. Nature has communication and the active participation of students. already shown its resilience and now it’s our turn to take action. Let’s decide what we must do to share a sustainable future. The programme integrates seven online activities, from preschool to secondary education, which address topics such as marine biodiversity, the Portuguese Sea, nature conservation, UNDERWATER STUDY VISIT This virtual study visit, for children of all ages, from the 1st cycle to sustainability, climate change and marine litter. With a duration of 60 minutes, these programmes secondary education, reveals the true secrets of the animals, plants are divided into activities in a virtual room and a live guided tour of the Aquarium. and algae that live at Oceanário de Lisboa.

SEA OF EMOTIONS | PRESCHOOL It covers the story of the unlikely friendship between a boy and a whale, narrated by Benji Davies in the book “The Storm Whale”. In this activity, children are challenged to explore their emotions and discover how they can become friends of the ocean.

CLASS ONBOARD | 1ST CYCLE Takes participants on a journey around a single ocean, with a very curious and energetic crew, ready to discover the marine world. At each port of call, participants learn about certain marine animals and their adaptations, as well as the threats they face. 28 | 20 EDUCATION AND AWARENESS-RAISING 20 | 29 20 20

FREE EDUCATING A BLUE GENERATION Promotes ocean literacy among children, between the ages of 6 and EDUCATIONAL ACTIVITIES 10, through the certified training of primary school teachers. In 2020, the training model was adapted to be able to be carried out 38 591 PARTICIPANTS through digital media. RECREATIONAL AND PEDAGOGICAL OCEANÁRIO SHUTTLE VAIVÉM ACTIVITIES AT THE LISBON BOOK FAIR Takes the ocean across the country, with a programme aimed at Oceanário de Lisboa was present at the Lisbon Book Fair, with the creation audiences of all ages of an educational space, where recreational and pedagogical activities dedicated to the conservation of Ria Formosa seahorses were held. By MARINE PLASTICOLOGY reading the story “The Sheriff of Ria Formosa”, visitors learned more about the biology of seahorses, their habitat, and the threats they face. Visits schools to raise awareness about plastic pollution in the ocean

PLANET OCEAN Provides education on how to deal with key issues affecting the marine world

PARTICIPATORY OCEAN Raises awareness among students from the Algarve regarding the richness of natural capital and the importance of marine protected areas

ACTIVITY WITH SCOUTS Raises awareness of the need to redesign the relationship with plastic

BLUE FLAG PROGRAMME Shares a conservation message at 360 beaches and 18 marinas and recreational ports throughout the country

OCEAN LEADERS Francisco Lufinha, kitesurfing world record holder, inspires young people to have a proactive attitude towards the ocean

Joana Schenker, world bodyboard champion, share her concerns for the ocean

Frederico Morais, the only Portuguese person to compete in the world surfing championship and the first to join the Olympic team, raises awareness of the urgent need to defend and conserve the ocean 30 | 20 20 | 31 20 20 COMMUNICATION HUMAN AND DISSEMINATION RESOURCES

Oceanário de Lisboa communication aims to contribute to its mission of promoting knowledge NO. OF EMPLOYEES (AVERAGE) 77 GENDER REPRESENTATION of the oceans and raising the awareness of citizens to the duty of conservation, making the important themes and issues related to the ocean reach all visitors and the general public, and 63% 37% PERMANENT EMPLOYEES 95% also to promote activities held by Oceanário de Lisboa, factors that help motivate visits to the aquarium. TRAINING 713 hours AVERAGE AGE 38 anos (-708 hours than in 2019)

1 301 NEWS PIECES 1,1 MILHÕES WEBSITE VISITS In response to the challenges brought about by the COVID-19 pandemic, a crisis management 134 726 FANS 721 471 VIEWS OF OCEANÁRIO VIDEOS team was set up to take emergency decisions and a Contingency Plan was adopted in order to: safeguard the health of employees, reduce the risk of contamination in the workplace; preserve 44 345 FOLLOWERS and protect assets and the continuity of activity, ensuring the maintenance of essential services; manage internal and external information transparently, concisely, clearly and accurately. The Occupational Medicine services were reinforced with the creation of a helpline, available 7 days a week, and COVID-19 testing at Oceanário de Lisboa.

The adopted contingency and strategy plan played a fundamental role in the definition and communication of organisational, behavioural and vigilance measures, and in the creation of working conditions (remote and face-to-face), ensuring individual needs were met and the well- being of the entire team. 32 | 20 20 | 33 20 20 ECONOMIC EDUCATION AND CONSERVATION PROGRAMMES EDUCATION 2020 2019 2018 Educational activities at Oceanário de Lisboa 45.650 276.548 261.640 Free outreach educational activities 142.611 452.787 513.440 AND FINANCIAL Educating a Blue Generation 2.498 69.788 58.677 Marine plasticology 41.196 205.851 74.193 Oceanário Shuttle 15.814 63.776 85.833 MPA Algarve Educational Programme 6.855 9.741 - ANALYSIS "Planeta Oceano" Programme 8.533 - - The year 2020 was significantly marked by the exceptional circumstances imposed by the CO- Support for Nautical School Sports - 59.929 68.454 VID-19 pandemic. Considering the public service provided through the exploration and mana- Leaders for ocean sustainability 67.694 43.701 36.970 gement of Oceanário de Lisboa, the epidemic spread of the virus, and the public health objec- “If it doesn’t go in the bin it goes in the sea” Campaign - - 188.980 Other - - 334 tives and directives aimed at reducing the transmission rate of the virus, Oceanário de Lisboa, 188.261 729.335 775.080 S.A. was temporarily closed to the public from 16 March to 10 May 2020, and temporarily chan- ged its opening hours starting in November, in compliance with the legal restrictions in place. CONSERVATION Ocean Conservation Fund (1st Edition - 2017) In this context, it is worth highlighting all the work that was developed and all the measures "FindRayShark" Project - - 24 500 that were implemented with the aim of protecting the health and safety of employees and "Shark Attract" Project - - 13 500 visitors, as well as the welfare of the animals, minimizing the impacts on operation. "Island Shark" Project - - 12 000 Ocean Conservation Fund (2nd Edition - 2018) In 2020, Oceanário de Lisboa posted a loss of EUR 5 117 872.88, a result explained by a 67 % "Eel Trek" Project - 50 000 50 000 drop in sales volume. Year-on-year expenditures in 2020 were also reduced in order to partially "Whale Tales" Project - 25 000 25 000 offset the drop in income. Ocean Conservation Fund (3rd Edition - 2019) "Coach" Project 28 388 28 387 - "Deepbaseline" Project 29 850 29 850 - Despite poor financial performance, the company has sufficient financial capacity to meet its "Slip" Project 16 763 16 763 - short-term responsibilities, and there is no risk to the continuity of operations. Sea turtle conservation de São Tomé 20 000 20 000 20 000 "Fly with Bull rays" Project - 10 000 - Despite this demanding conjuncture, Oceanário de Lisboa ensured the continuity of invest- "Tunaprint" Project - 9 980 - ments in conservation and education programmes, demonstrating strategic commitment to "Unknown Seahorses" Project - 9 851 - its mission, as can be seen through the set of projects and initiatives financed in 2020 in the “Save the Ria Formosa seahorses” campaign 414 5 427 75 026 following table: ECOMARE’s Marine Animal Rehabilitation Centre - - 100 000 Pilot project for sustainable fisheries - - 94 500 Expansion of the Selvagens islands Marine Protected Area (Madeira) - - 20 000 Algarve Marine Area of Community Interest - - - "Manta Catalog Azores" Project - - - "Angel Shark" Project 8 992 - 8 480 "Rebreath" Project - - 7 345 Other 6 293 1 456 14 700

110.700 206.714 465.051

Other 3.634 67.645 24.759

EDUCATION AND CONSERVATION PROGRAMMES 302.595 1.003.694 1.264.890

amounts in euros 34 | 20 ECONOMIC AND FINANCIAL ANALYSIS 20 | 35 20 20

RESULTS INCOME

EBITDA NET INCOME INCOME 2020 2019 VALUE VARIATION VARIATION % thousands of euros thousands of euros Ticket office 5.431 16.249 -10.818 -67% Gift shop 685 2.285 -1.600 -70% 6.766 5.920 6.255 Donations 6 0 6 n.a 5.444 2.494 Sponsorships 100 100 0 0% 1.879 2.033 1.519 1.481 Rentals 53 301 -249 -82% Space leases 14 63 -48 -77%

2016 2017 2018 2019 2020 2015 2016 2017 2018 2019 2020 ACE 32 37 -5 -15% Other Pay. Services 0 1 -1 -100% -2.868 SALES AND SERVICES RENDERED 6.321 19.035 -12.714 -67% Other Income and Profits 114 315 -201 -64% Interest and other income 38 27 11 42%

-5.118 TOTAL INCOME 6.472 19.376 -12.904 -67%

thousands of euros

2020 2019 VALUE VARIATION VARIATION % TICKET OFFICE SPONSORSHIPS - EUR 10.8 million In 2020, the recorded revenue relates to the annual sponsorship INCOME thousands of euros contract with Pingo Doce, in the amount of 100 thousand euros.

Operating donations and bequests 6 0 6 - 15.928 16.249 14.903 13.165 RENTALS Sales 685 2.285 -1.600 -70% 11.313 This caption includes revenues obtained from the operation Provision of services 5.630 16.751 -11.121 -66% of the restaurant spaces on floors 0 and 1 (Tejo restaurant). The 5.431 Other Income and Profits 114 315 -201 -64% fact that the equipment was closed, as well as the sharp drop in visitors, represented a decrease in revenue of 249 thousand Interest and other income 38 27 11 42% 2015 2016 2017 2018 2019 2020 euros. GIFT SHOP Sales decreased by 1.6 million euros. The new Oceanário de OTHER INCOME AND GAINS EXPENSES Lisboa online gift shop was launched in June 2020, and sells the The most significant amount in this item are the gains obtained Cost of Goods Sold 302 839 -538 -64% Oceanário de Lisboa sustainable product line “SeatheFuture”, with the financial interest in Telecabine Lisboa, which recorded among other products. These sales represented 25.8 thousand a gain of 230 thousand euros in 2019. In 2020, as a result of the Supplies and External Services 6.243 8.675 -2.432 -28% euros, during the period from June to December. pandemic crisis and the subsequent closure of the cable car Staff Costs 2.503 3.186 -683 -21% and a drop in passenger numbers, there was a loss with the

Depreciation and amortisation costs 2.871 2.408 463 19% financial interest amounting to 45 thousand euros. 340

288 Other expenses and losses 255 395 -140 -35% GIFT SHOP thousands of euros 233 210 Expenses and Losses from Loans 1.137 1.196 -58 -5% 196 186 194 154 132 124112 116 134 INCOME BEFORE TAX -6.839 2.678 -9.516 -355% 106 106 58 66 70 35 42 31 30 thousands of euros 0 8

Ja nu ar y February March April May Ju ne Ju ly August September Oc to be r No vem ber December

2020 2019 36 | 20 ECONOMIC AND FINANCIAL ANALYSIS 20 | 37 20 20

EXPENSES FINANCIAL INFORMATION

VARIATION ACTIVITY INDICATORS 2020 2019 VARIATION % EXPENSES 2019 2019 VALUE VARIATION VARIATION % FINANCIAL SITUATION 2020 2019 % Cost of Goods Sold 302 839 -538 -64% No. Visitors* 522.211 1.407.183 -63% Net Assets 45.807 49.377 -7% Supplies and External Services 6.243 8.675 -2.432 -28% Ticket office 5.431 16.249 -67% Liabilities 41.838 40.290 4% Staff Costs 2.503 3.186 -683 -21% Average ticket price* (EUR) 10,40 11,55 -10% Equity 3.969 9.087 -56% No. of Participants in Depreciation and amortisation costs 2.871 2.408 463 19% 56.459 214.052 -74% Educational Act.* RESULTS 2020 2019 VARIATION % Other expenses and Losses 255 395 -140 -35% No. of Participants in 133 600 -78% Operating income 6.435 19.350 -67% Educational Act. Expenses and Losses from Loans 1.137 1.196 -58 -5% Operating Expenses 12.174 15.503 -21% (thousands of euros, except *) TOTAL EXPENDITURES 13.311 16.699 -3.388 -20% EBITDA -2.868 6.255 -146% thousands of euros EBIT -5.739 3.847 -249%

Results Before Taxes -6.839 2.678 -355% Expenses in 2020 also suffered a reduction, when compared to the previous year, which contributed to partially offset the reduction in revenue. Net Income -5.118 2.033 -352% Operating margin* ( %) -91% 20% -111%

EBITDA Margin* ( %) -45% 32% -78%

CAPEX 746 2.986 -75%

INVESTMENTS EBITDA minus CAPEX -3.614 3.268 -211%

(thousands of euros, except *)

INVESTMENTS 2020 2019 2018 MAJOR INVESTMENTS 2020

Temporary exhibition 387 1.089 1.099 Temporary exhibition 387

General investments Replacement of the centralised management system 75 39 896 3.012 RESULTS of the company thousands of euros 2.494 Online gift shop 37 1.879 2.033 Engineering 228 877 761 1.481 Civil engineering interventions 31 1.519 Biology 37 50 55 1.165 1.493 Acquisition of a new coral reproduction system 26 -5.118 Commercial 53 33 79 Gift shop - Maintenance and Renovation 16 Education 1 25 65 Replacement of cable racks 15 Operations 1 17 4 Repair of pump groups 15 TOTAL 746 2.986 5.075 New electric panel 11 thousands of euros Other Investments 133

TOTAL 746 2013 2014 2015 2016 2017 2018 2019 2020 thousands of euros EBITDA 2.192 2.480 2.836 5.444 6.766 5.920 6.255 -2.868 EBIT 1.638 1.955 1.953 3.243 4.587 3.752 3.847 -5.739 RAI 1.580 1.960 1.931 1.868 3.334 2.464 2.678 -6.839 Capital Expenditure (CAPEX) reached the amount of 746 thousand euros, recording a 75 % decrease compared to the previous year. RL 1.165 1.493 1.519 1.481 2.494 1.879 2.033 -5.118 38 | 20 20 | 39 20 20 PROPOSED ACKNOWLEDGEMENTS

Closing the Management Report for the 2020 Financial Year, the Board of Directors expresses EARNINGS its unreserved gratitude to all those who supported and helped Oceanário de Lisboa pursue its objectives, in this year marked by a particularly challenging context, namely: DISTRIBUTION To the employees of Oceanário de Lisboa for their dedication, effort and commitment; To Sociedade Francisco Manuel dos Santos for the company’s trust and repeated commit- Net Income for the 2020 financial year were negative by EUR 5 117 872.88 (five million, one ment to the values and mission of the institution; hundred and seventeen thousand, eight hundred and seventy-two euros and eighty-eight cents). To the single shareholder, the Oceano Azul Foundation, for its reaffirmed commitment to ocean conservation; The Oceanário de Lisboa, S.A. Board of Directors proposes the transfer of all Net Income to Retained Earnings. To the Portuguese Government, in particular the Ministry of the Sea, the Ministry of the Envi- ronment and Climate Action, and the Ministry of Finance, for their confidence in us;

To the media for the collaboration and availability that they have always demonstrated; PROSPECTS To the official sponsor of Oceanário de Lisboa, Pingo Doce; To the Oceanário de Lisboa suppliers, without the collaboration of who it would have been difficult to face this year’s challenges.

FOR 2021 And, lastly, to all visitors, the reason why Oceanário de Lisboa exists.

2021 will be a demanding year full of uncertainties. Lisbon, 24 February 2021

On 15th January, Oceanário de Lisboa closed its doors to the public once again. The Board of Directors The impact of the COVID-19 pandemic on Oceanário de Lisboa’s activity in 2021 will depend on how long it must remain closed to the public, on the duration of the restrictions imposed on its capacity and the moment tourists return to the city of Lisbon. José Soares dos Santos Pedro Curto Simões It will be essential to contain costs as much as possible and ensure that all revenue generating opportunities are maximised.

Throughout 2020, the Oceanário de Lisboa team demonstrated great resilience, adaptability João Falcato Pereira Pedro Veloso and innovation, which provides guarantees of a quick recovery once the conjuncture so allows.

Tiago Pitta e Cunha 20 20 ANNUAL

OCEANRIOREPORT DE LISBOA