Student Handbook 2012-2013
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Student Handbook 2012-2013 School of Business and Economics SBE Exchange Student Handbook 2012-2013 School of Business and Economics SBE Exchange Colophon Table of Contents Student Handbook 2012-2013 Maastricht University Welcome to Maastricht! XI Published, edited and coordinated by: Preface XIII Academic Guide: Academic Calendar XIV Ruth Reynders – International Relations Office, School of Business and Economics Academic Guide Wendy Hardy – International Relations Office, School of Business and Economics 1 Maastricht University 3 Practical Guide: 2 Terms and procedures regarding education and examinations 5 Ruth Reynders – International Relations Office, 2.1 UM card 5 School of Business and Economics 2.2 Education 5 2.2.1 Attendance and participation in tutorial groups 5 2.2.2 Schedule 6 Lay-out and design by: Océ Business Services, Maastricht | OBS 8565 2.3 Registration for educational activities 6 Printed by: Océ Business Services, Maastricht 2.3.1 Registration deadlines for education 6 Photography: Photostock Maastricht University, Marketing & Communications. 2.3.2 Skills training 7 2.3.3 Grade conversion 8 2.4. Examinations 8 2.4.1 Registration deadlines for exams 8 2.4.2 Location of the exam 9 2.4.3 Examination rules 10 2.4.4 Method of examination 11 2.4.5 Plagiarism 11 2.4.6 Grades 12 2.4.7 Right of inspection 12 2.4.8 Complaints and Appeal 12 2.4.9 Results 14 Every effort has been made to provide information that is current and accurate. However, 2.4.10 Grade transcripts 14 the International Relations Office of the Maastricht University School of Business and 2.4.11 Location of the re-sit 15 Economics cannot be held responsible for any errors, omissions and/or misinterpretations. 2.4.12 Taking re-sits or exams of your home university 15 © All rights reserved. No part of this publication may be reproduced or utilised in any 3 Educational organisation and administration 17 form or by any means, electronic or mechanical, including photocopying, recording or by 3.1 EleUM: Electronic learning environment of Maastricht University 17 any information storage or retrieval system, without prior written permission from the 3.2 Surfyourself, the information Site 18 copyright owner, or, as the cases may be, the publishers, beyond the exceptions provided 3.3 Information desk 18 by the Copyright Law. 3.4 The student advisor 19 III 3.5 International Relations Office 20 Practical Guide 3.6 Study materials 21 3.6.1 SCOPE Bookstore 21 1 The Netherlands and the City of Maastricht 3 3.6.2 Study Store 21 1.1 The Netherlands 3 1.2 The History of South Limburg and Maastricht 4 4 Informing Students 23 1.3 Maastricht: an overview 6 4.1 Observant 23 4.2 Wall Street Journal 23 2 Money matters 9 4.3 Electronic Notice Board 23 2.1 The Euro 9 4.4 My UM Portal 24 2.2 Changing money 9 4.5 E-mail 24 2.3 Opening a Dutch bank account 9 4.6 EleUM 24 2.3.1 How to open a bank account at ING bank 10 2.3.2 Day-to-day finances 10 5 Student Facilities 27 2.3.3 Banks in Maastricht 10 5.1 ICTS 27 2.3.4 Bank opening hours 10 5.2 Computer access 27 2.4 Paying for things 11 5.2.1 Computer Rooms 27 2.4.1 Cash and bank cards 11 5.2.2 Printing in the Computer Rooms 28 2.4.2 Cash dispenser (or Automated Teller Machines, ATMs) 11 5.2.3 Data Space 28 2.4.3 Credit cards and cheques 11 5.2.4 Wireless network 28 2.4.4 Bank transfers 11 5.3 Mensa Academica Maastricht (MAM) 28 2.4.5 Chipknip 12 5.4 Cash dispenser 29 2.4.6 UM Card 12 5.5 Copy shop and copying 29 2.4.7 Loading your UM Card 12 5.6 The University Library and Learning resource Centre (“studielandschap’’) 30 5.6.1 University Library 30 3 Legal matters 15 5.6.2 Learning Resource Centre (studielandschap) 34 3.1 Student Law Office Maastricht 15 5.6.3 Wireless network 34 5.7 Public Library of Maastricht 35 4 Religion 17 6 Nuffic 37 5 Sports 19 5.1 University Sports Organization 19 7 Extending your stay in Maastricht 39 5.1.1 UM SPORT 19 7.1 Education on contract basis 39 5.1.2 MUSST 20 7.2 Becoming a regular student at SBE 40 5.1.3 Student Sports Associations (SSA) 20 7.3 Extension of exchange period 40 5.2 Sports Programmes 20 5.2.1 University Sports and membership UM SPORT 20 5.2.2 Private Sports Clubs 22 5.2.3 Sports Facilities 22 5.3 Competitive Sports 23 IV Student Handbook • School of Business and Economics / SBE Exchange V 6 Lifestyles 25 9.5 Physiotherapist 50 6.1 A few suggestions 25 9.6 Student psychologists and student deans 50 9.6.1 Student psychologists 50 7 Student Services Centre (SSC) 31 9.6.2 Student deans 50 7.1 Student Administration 31 9.7 Others 51 7.1.1 Admissions & Registrations Office 31 9.8 Confidential advisor 51 7.1.2 Visa Office 31 9.9 Studying with a disability, chronic illness or dyslexia 51 7.1.3 Scholarship Office 31 7.2 Student Life 32 10 Drugs 53 7.2.1 INKOM 32 10.1 Drug policy 53 7.2.2 Studium Generale 32 10.2 Coffee shops 53 7.2.3 Student chaplaincy – Tafelstraat 13 32 10.3 Smoking Ban 53 7.2.4 UM SPORT 33 7.3 Student Support 33 11 Social Events and Important Dates 55 7.3.1 Student Guidance 33 11.1 Carnaval 55 7.3.1.1 Psychological support (student psychologists) 33 11.2 The Queen’s Birthday – 30 April 55 7.3.1.2 Study related legal support (student deans) 33 11.3 Dutch Memorial Day – 4 May 55 7.3.1.3 Disability support 33 11.4 Preuvenemint 56 7.3.2 UM Career Services 34 11.5 Sinterklaas – 5 December 56 7.3.3 Student Housing 36 11.6 Elfstedentocht 56 7.4 Center for European Studies (CES) 37 11.7 Oktoberfest (Munich, Germany) 56 7.5 Visitors’ Centre and information desk 37 11.8 Other events 57 8 On the move 39 12 Working in the Netherlands 59 8.1 The bicycle 39 12.1 Who can work? 59 8.1.1 Buying a second hand bicycle 39 12.2 Insurance 60 8.1.2 Bicycle theft 40 12.3 BSN 62 8.1.3 Bicycle laws 40 12.4 Finding a Job 62 8.2 Public Transportation 40 12.5 Contact Information 63 8.2.1 Trains 40 8.2.2 Travelling abroad 41 13 Student Life 65 8.2.3 Rent a car 42 13.1 Bars 65 8.2.4 Taxis and train-taxis 43 13.2 Restaurants 67 8.3 Driving your car 43 13.3 Anything else? 68 9 Health care 47 14 Shopping 71 9.1 General Practitioner/Family Doctor (huisarts) 47 14.1 Supermarkets 71 9.2 Medication 48 14.2 Market day 72 9.2.1 Pharmacy (apotheek) 48 14.3 Bookstores 72 9.2.2 Drugstore (drogisterij) 49 14.4 Department stores 74 9.3 Hospital 49 14.5 Shopping Centres 75 9.4 Dentist (tandarts) 50 14.6 Voltage Transformer 75 VI Student Handbook • School of Business and Economics / SBE Exchange VII 15 Communication 77 15.1 Dutch Language 77 15.2 Phones 79 15.3 Fax 79 15.4 E-mail/Internet 80 15.5 Post packages 80 15.6 Important phone numbers 81 APPENDIX 1 83 Official Institutions 83 APPENDIX 2 85 Information Sources 85 APPENDIX 3 86 Social Calendar 2012-2013 86 VIII Student Handbook • School of Business and Economics / SBE Exchange IX Welcome to Maastricht! Dear student, Welcome to the Maastricht University School of Business and Economics (SBE)! We have developed a very strong international dimension in the past decade. Currently, we host around 600 exchange students annually. The share of international students in our regular teaching programmes is over 40%, spread over 66 different nationalities and we look forward to adding you to our international classroom. As an international educational institution we are keen on meeting international quality standards. In 2012 our faculty was re-accredited by the American Association to Advance Collegiate Schools of Business (AACSB) for a period of five years. In May 2005 the European Foundation for Management Development (EFMD) awarded us the EQUIS accreditation, which was re-awarded in 2008 and in 2011. Last but not least: in April 2007 the International Accreditation Advisory Board of the Association of MBA’s (AMBA) approved the MBA programmes of Maastricht University School of Business and Economics’ Postgraduate Education (PGE) for AMBA accreditation. We are currently in the process of getting re-accredited. This means that the School of Business and Economics PGE sports the so-called Triple Crown accreditation, which is awarded to only 1% of the business schools worldwide, placing the School of Business and Economics PGE amongst a very select group of institutions. We hope that this will convince you that we are well prepared for an increasing number of international students. Moreover, in 2010 the Accreditation Organisation of the Netherlands & Flanders (NVAO) awarded the School of Business and Economics with the ‘Distinctive (Quality) Feature for Internationalisation’ for its BSc in International Business and MSc International Business. The city of Maastricht is helping us to make your stay pleasant and agreeable, as well as challenging and filled with the acquisition of knowledge.