Student Guide 2017-2018
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Student Guide 2017-2018 Working together for better global management MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2017-2018 Welcome Dear Student As our student, you are the central point of Management Team our concern and the reason of existence of MSM. Therefore, apart from providing you Prof. Wim A. Naudé, PhD with a high quality education, we also want Dean to make your stay at MSM a pleasant one. No more - an unforgettable one! Meinhard Gans, MSc Associate Dean International Projects, In this guide you will find general information Executive Programs & Consultancies on the services and facilities you will find at MSM as well as practical information on Ms. Katalin Kovacs, MPA living and studying in the Netherlands and Associate Dean Global Education Programs Maastricht. Ms. Chantal Muyrers Should you like more personal and detailed Associate Dean Finance and Support information our enthusiastic staff will be happy to help you. We wish you good luck Mrs. Marion Rutten-Klerckx, MA with your educational program at MSM and Director Human Resources and a memorable stay in the wonderful city of Legal Affairs Maastricht. Ms. Gwen Wulterkens Executive Secretary to the Management Team MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2017-2018 Contents General Guide 3 Money & Finance 20 3.1 The Euro 20 1 General information 4 3.2 Commercial banks 21 1.1 Building: address & opening hours 4 3.3 Your Bank account 21 1.2 General rules 4 3.4 Tax Forms 21 1.3 Education Operations Office 4 4 Shops 21 1.4 Research Department 4 4.1 Opening hours 21 1.5 Career, Student and Alumni Services 4 4.2 Markets 21 1.6 Information Center 5 4.3 Supermarkets 22 1.7 Travel Office 7 4.4 Department stores 22 1.8 Finance Office 7 4.5 Shopping centers 22 1.9 Restaurant 7 5 Wining & Dining 23 1.10 Acccomodation 8 5.1 Dutch eating habits 23 2 Visa and Permits 8 5.2 Typical Dutch Food 24 2.1 Residence permit 8 5.3 Restaurants 24 2.2 Registration with municipal authorities 8 5.4 Cafés and bars 26 2.3 International students and part-time job 9 5.5 Dancing 27 3 Being a student at MSM 10 6 Travel & Transport 27 3.1 Your name in the Netherlands 10 6.1 Bicycles 27 3.2 Mailbox and mailbox address in the Netherlands 10 6.2 Driving a car 28 3.3 Phones 10 6.3 Rent-a-car 29 3.4 Post office mail 12 6.4 Public transport 29 3.5 Health and medical care 12 7 Sports 31 4 In class 14 7.1 Sport & Fitness centers 31 4.1 The class representative 14 7.2 Swimming pools 31 4.2 Books and writing materials 14 7.3 Other sport facilities 31 8 Social and Cultural activities 32 8.1 Tourist information 32 Social Guide 8.2 Travelling abroad 32 8.3 Museums 33 1 The Netherlands 15 8.4 Cinemas 33 1.1 General 15 8.5 Theaters 33 1.2 The Dutch 17 8.6 Social and cultural events 34 1.3 Government 17 8.7 Must sees in Maastricht and surrounding 35 1.4 Provinces 17 9 Religion 36 1.5 Languages 17 10 Holidays & Festivities in 2017 - 2018 37 1.6 Climate 18 11 Dutch habits and language 39 1.7 Daylight saving time 18 11.1 The Dutch and their habits 39 2 Limburg 19 11.2 Legislation and drugs 40 2.1 Maastricht 19 11.3 Useful Dutch words 41 MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2017-2018 General Guide Introduction to the facilities and services of Maastricht School of Management 1. General information 1.3 Educations Operations Office 1.1 Building: address & opening hours The Education Office is located on the third floor and can be found in following offices: EP: 227 Visitors address: MSc: 313 Endepolsdomein 150, 6229 EP Maastricht MM: 330 The Netherlands MBA: 332 Executive MBA: 332 Postal address: PO Box 1203, 6201 BE Maastricht 1.4 Research Department The Netherlands The Research Department is located on the third floor Tel.: +31 (0)43 38 70 808 in room 351. Fax: +31 (0)43 38 70 802 Email: [email protected] 1.5 Career, Student and Alumni Services MSM building opening hours: The goal of the Career, Student and Alumni Services 04 Monday - Friday: 8.00 a.m. - 8.00 p.m. is to give students and alumni a complete “MSM experience” where not only the knowledge on management is developed, but also the soft skills and attitudes of becoming a good manager and a more 1.2 General rules self-aware person. One of the tools MSM’s uses to achieve this is the mentorship program. Maastricht • Lecture hours can vary per program. Please regularly School of Management uses ‘mentorships’ as a tool check the schedule for any changes. We expect to make its students familiar with the Dutch way students to be on time and present in each class. of living and doing business. In return, senior • You are kindly requested to refrain from smoking managers participating in the mentorship program in the MSM building at all times. get personally acquainted with foreign business • It is not allowed to take food or drinks into the cultures and expertise. lecturing halls, the Function Hall, the Information Center or the Computer Room. Preparing for MSM During the preparation phase, the admissions In case of fire in the MSM building, the fire alarm office will guide you and advise you in arrival-related will go off. All students and staff are requested to matters: visa and residence permit for the leave the building immediately via the emergency Netherlands, housing and medical insurance, exits and gather outside the main entrance. DO information on general facilities, libraries (information NOT use the elevator!! You must NOT return inside centers), public transportation, recreation facilities etc. the building before the fire brigade has declared the area safe. Twice a year, a fire drill will be held to rehearse the procedure described above. MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2017-2018 During your study of management, finance, information technology, The Student Counselor can assist you on personal operations, environment, accounting, marketing, issues. For questions related to your study your first tourism and economics, enabling students to acquire point of contact is the Education Operations Office. in-depth study foundation in management education. The Educations Operations Office, the Academic Coordinators and the Student Counselor work together in monitoring your performance and Opening hours well-being during your stay at MSM. Monday 09.30 a.m. - 5.30 p.m. Tuesday 09.30 a.m. - 5.30 p.m. Where to find the various contact people Wednesday 09.30 a.m. - 5.30 p.m. Manager Enrollment and Career Services, Thursday 09.30 a.m. - 5.30 p.m. Ms. Hermina Kooyman Friday 09.30 a.m. - 5.30 p.m. E-mail: [email protected] Tel.: +31 (0)43 38 70 817 Student Services & Alumni Officer, Ms. Denise Dupont Information Center Staff E-mail: [email protected] Manager: Ms. Iris Weijenberg, BA Tel.: +31 (0)43 38 70 885 E-mail: [email protected] Student Counselor, Ms. Pilar Gonzalez Vigil Tel.: +31 (0)43 38 70 877 E-mail: [email protected] Tel.: +31 (0)43 38 70 855 ID-card To use the facilities of the Information Center every MSM Social events student needs a valid ID-card with a barcode. Your 05 The aim of the social events program is to enhance ID-card will be distributed during the introduction interaction between students in and outside the program. This does not apply to the students taking classroom environment; to stimulate interaction part in our short programs. between the various programs and to expose students to Western-European culture and Photocopies traditions. A diverse program of social activities The Information Center sells copy cards (€ 1.20 / 15 will be set up in collaboration with the Education copies - € 2.80 / 35 copies). Photocopies can be made Department, the program can be adjusted and via the printer in the Information Center. tailored to the needs of the students the moment a social class representative has been appointed. ICT facilities The ICT-platform in the Information Center is fully equipped with 50 multimedia monitors, internet access 1.6 Information Center and many software applications. Scanning and printing facilities are also available in the Information Center. The MSM Information Center is a sophisticated multi-functional resource center where students Collection, website have access to a wealth of knowledge that can be The Information Center contains about 10,000 books. applied to every aspect of their study. It is a learning The majority of the academic journals are available resource center featuring the most advanced online in electronic format via databases. There is also a knowledge tools. The ICT-platform is equipped with growing collection of research papers written by 50 computers and state-of-the-art facilities to deliver MSM students worldwide, as well as theses and computer based courses. The Information Center dissertations. An international thesaurus is used to specializes in English language literature in the fields classify the materials. MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2017-2018 1.6.1 Information Center portal 1.6.2 Regulations The Information Center offers a virtual portal, where All facilities of the Information Center are available registered staff and students have access to the for students and staff, free of charge. A membership library web catalogue, databases, and several other card (valid ID-card with barcode) is required to access facilities.