DOCSLIB.ORG

Easier Airport Access?

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Easier Airport Access? Accessibility Easier airport access? A new study quantifes and compares the impact of Crossrail on the number of people within easy reach of Heathrow and Gatwick airports by public transport, writes Jo Dorrington Ward rossrail will signifcantly ing, providing four trains hourly to transport, and allows a mixture of improve the accessibility the airport in addition to the cur- these to be used within a calculation. of Heathrow airport from Heathrow rent Heathrow Express service. The public transport modes used Ca wide range of destina- Te r m i n a l s 1 - 3 in this study included: bus, coach, tions, according to a new study. and 4 will On TRACC National Rail, light rail, Tube and This is important if any decision experience The study was conducted using tram. The frst step was to import to build new runway capacity in the greatest Basemap’s Visography TRACC, a mul- timetable data, which were sourced the South East goes in Heathrow’s ti-modal accessibility planning tool. from Basemap’s latest NPTDR dataset favour, and from the standpoint of improvements This sofware can be used to quickly (January 2015). For the road network the airport’s sustainability policy. in accessibility and accurately calculate travel time Meridian 2, a vector map dataset, was The aim of the study was to analyse using a multitude of public trans- imported. This is an Ordnance Survey how Crossrail, when fully operational, port and road travel modes to give OpenData product, allowing walking will afect travel times to both Heath- accurate journey times from many access throughout the network and row and Gatwick airports. Both are on origins to many destinations in one between various stops to be includ- the Airports Commission’s shortlist as calculation. The calculation engine ed if an interchange was required. possible sites for new runway capacity and advanced database design are Origins, the point at which a cal- in the South East, with a decision due able to fully utilise national datasets culation starts, can be created from afer the election. Heathrow in partic- within a calculation, allowing analysis postcode centroids, addresses, or as ular is keen to increase the proportion of results across the whole country. a grid across an area. For this study a of passengers travelling to the airport TRACC also provides the ability to 350m standardised grid was selected. by public transport, seeking to reduce focus on specifc geographical areas, in The grid consisted of over 1 million emissions and improve sustainability. this case the areas surrounding the two origin points, extending across the Crossrail will run across London airports. Visography TRACC covers a Midlands, the whole of the south of and from 2019 its western section full range of transport modes including England and throughout Wales. will run to Heathrow and Read- walking, cycling, driving and public Crossrail will run directly into 24 Transport Times March 2015 Accessibility Heathrow Airport, thus potentially Similarly, areas north of Horsham Left: Map shows The Gatwick experience improving accessibility. Heathrow’s and Crawley have short travel times travel times TRACC shows that Gatwick is un- to Heathrow ambition to build a new runway to to an airport of up to 20 minutes, and Gatwick in likely to experience any improvement increase capacity makes an assessment which is most likely Gatwick. 20-minute bands in accessibility within the 30- and of whether travel times to the airport The latest census data from 2011 was after Crossrail 60-minute time bands due to Crossrail. will improve, and how many people imported into TRACC to produce de- is operational. However, accessibility to Gatwick this may afect, extremely pertinent. mographic data reports, assessing the Below: The route does improve when looking at travel taken by Crossrail Heathrow Terminals 1, 2 and 3 total population afected by Crossrail. Bottom: The table times of up to 90 and 120 minutes, were considered as one destination The table below shows that once shows the increase particularly for the South terminal, point – they are close together and Crossrail is fully operational, Heath- in populations which is closer to Gatwick Airport served by one Tube station. Terminals row Terminals 1-3 and 4, which both within the given railway station than the North termi- travel times of 4 and 5 were considered separately as have Crossrail stops, will experience both airports nal. This refects the fact that Cross- travel times and travel routes would the greatest improvements in acces- rail can be used by people located difer. Gatwick Airport was selected sibility, particularly within a 30-min- east and west of London and in the Home Counties to travel to London to access hubs such as Victoria (via BRENTWOOD Route Map the Underground) to reach Gatwick. Showing rail and air connections Shenfield Brentwood HS2 plans also show a spur into Surface line Tunnel Harold Wood Heathrow, which has the potential Portal (tunnel entrance and exit) National Rail connection REDBRIDGE Romford Airport connection Chadwell Gidea Seven Heath Park to further improve accessibility. It is Airports not on the Crossrail route - to travel to these Kings airports passengers will need to travel on other Ilford Goodmayes connecting rail services. Step-free travel is possible but SOUTH BUCKS Forest assistance will be required to get on and of some trains. HILLINGDON ISLINGTON Gate Maryland HAVERING planned to increase the accessibility Travel from Luton Airport Parkway Station to CAMDEN Circle Luton Airport is via an accessible bus. Metropolitan Manor Park Hammersmith & City Hammersmith & City Stratford BARKING & Central Luton District TOWER Central EALING District Central DAGENHAM Taplow Burnham Gatwick Overground HAMLETS Jubilee Jubilee of Gatwick through separate improve- DLR WESTMINSTER Whitechapel Ealing Bond Farringdon Overground West Broadway KENSINGTON & Street NEWHAM HAMMERSMITH & Drayton Hanwell CITY OF Maidenhead Langley Iver CHELSEA Hayes & Southall LONDON Liverpool SLOUGH Harlington Acton Tottenham West FULHAM Street ments to main line rail services, includ- Slough Main Line Paddington Court Road Ealing Circle Circle Custom Northern Canary Hammersmith Metropolitan House & City Central Hammersmith Wharf DLR Bakerloo & City Jubilee District Northern DLR Abbey Wood Central Woolwich ing Gatwick Express and the continu- Twyford Stansted DLR WINDSOR & MAIDENHEAD Southend T1,2,3 Heathrow GREENWICH ing Thameslink programme, aiming T4 BEXLEY Reading Piccadilly WOKINGHAM Heathrow to double rail capacity by 2020. These READING were outside the scope of this study. Plans are also under consideration for comparative purposes, looking ute period (9.8% and 15.7% increase for Crossrail 2, which will improve at the North and South terminals respectively). Terminal 5 experiences accessibility into Surrey, with potential separately. Though Crossrail will a much smaller increase of 0.8% in the to improve accessibility to Gatwick not directly serve Gatwick, it was population that can reach it within 30 (by interchanging at Clapham Junc- considered worth assessing wheth- minutes, because there will not be a tion). However, plans for Crossrail 2 er it improves accessibility at all. Crossrail stop there, so passengers will do not focus specifcally on accessi- The destinations were ploted have to change on to the Piccadilly bility to Gatwick, highlighting that using the draw tool within Vi- Line. Nevertheless, the overall im- Jo Dorrington the airport should be considered sography TRACC at the approxi- provements in travel times are highly Ward is a product closely in future infrastructure mate terminal entrance points. relevant given the proposals for addi- specialist at plans, particularly if it is chosen as Visography TRACC was used to tional runway capacity at Heathrow. Basemap the site of an additional runway. conduct an analysis of the journey time from each origin point to all Terminal Total Journey Time Total Total Additional % Change in destinations on a Tuesday between Population Population Population Population 10am and 2pm, showing current Before After accessibility to both airports. Heathrow T1, T2, T3 30 minutes 240261 263776 23515 9.8 Impact 60 minutes 3527834 3624989 97155 2.8 Visography TRACC was then used to model the Crossrail route and its ser- 90 minutes 9036534 9164589 128055 1.4 vices, in order to see its impact on travel 120 minutes 13740065 13751735 11670 0.1 times to both airports. Crossrail provid- Heathrow T4 30 minutes 229911 265906 35995 15.7 ed station to station transit times which were entered as a new rail service into 60 minutes 2788401 2933550 145149 5.2 TRACC along with the various routes, 90 minutes 8143252 8273792 130540 1.6 including the spur of to Heathrow. Aa frequency of four trains an hour was 120 minutes 12658716 12694379 35663 0.3 assumed during the peak times and Heathrow T5 30 minutes 207388 208954 1566 0.8 two an hour during the of-peak, as 60 minutes 2808362 2829417 21054 0.7 stated on the Crossrail website. Afer the creation of the new route, this was 90 minutes 8543897 8642864 98967 1.2 run through TRACC using the same 120 minutes 13207212 13211877 4666 0 time period (Tuesday 10 am to 2pm). The map shows travel times to both Gatwick North 30 minutes 28472 28472 0 0 airports using six time bands of 20 60 minutes 725208 725208 0 0 minute intervals afer Crossrail opens. This represents the total travel time 90 minutes 5848755 5854989 6235 0.1 taking into account any walking time, 120 minutes 113058 47 11315852 10005 0.1 interchanges between stops and time Gatwick South 30 minutes 81819 81819 0 0 spent on public transport. Central London, west London and areas 60 minutes 1471406 1471406 0 0 surrounding Slough have the short- 90 minutes 7312703 7323591 10888 0.1 est travel times to an airport, most likely Heathrow, of up to 20 minutes. 120 minutes 12311728 12338419 26691 0.2 Transport Times March 2015 25.
Load more

Recommended publications
  • Travel Information
    TRAVEL INFORMATION for students travelling to Kent from outside the UK Welcome to Kent! This leaflet and our Getting Started Public transport You can get a Tube map free of charge at website has all the information you You can use public transport to travel to the the information points at airports and train need to ensure a smooth journey to University from Heathrow, Stansted and Gatwick stations, or by visiting tfl.gov.uk/maps your new home at Kent. airports. We suggest that you do not use the licensed For the latest COVID-19 information black taxis that wait outside each airport terminal. concerning London public transport, visit They are priced using the taxi meter and are usually tfl.gov.uk/campaign/coronavirus?intcmp=63016 very expensive. Keep informed and stay safe For the Canterbury campus while travelling For details on how to book a taxi in advance of Heathrow – London St Pancras – Canterbury West Please be aware that UK Government arrival, please see www.kent.ac.uk/getting-started • Take the Piccadilly line (dark blue on the guidelines surrounding COVID-19 are /international-students Tube map) from Heathrow to King’s Cross subject to change. Routes and timetables St Pancras, (approximately 45 minutes). King’s are also subject to change by operators. Travel by train to the campuses Cross St Pancras Tube station leads directly into from Heathrow airport St Pancras International and the route is clearly Remember to continually check the status of You can travel from Heathrow to both the signposted throughout the Tube station. your journey and ensure you’re familiar with Canterbury and Medway campuses by train.
    [Show full text]
  • Accessible Travel Policy Document (Large Print
    Accessible Travel Policy Great Northern GATWICK SOUTHERN ThamesLink EXPRESS WE’RE WITH YOU 1 Contents 3 A. Commitments to providing assistance 6 A.1 Booking and providing assistance 15 A.2 Information Provision 26 A.3 Ticketing & fares 30 A.4 Alternative accessible transport 32 A.5 Scooters & mobility aids 34 A.6 Delays, disruption and emergencies 36 A.7 Station facilities 38 A.8 Redress 39 B. Strategy and management 39 B.1 Strategy 39 B.2 Management arrangements 42 B.3 Monitoring & evaluation 46 B.4 Access improvements 48 B.5 Working with disabled customers, local communities and local authorities 51 B.6 Staff training 2 A. Commitments to providing assistance Govia Thameslink Railway (GTR) is the parent company for the following train companies. It runs the largest rail network in the country, operating services across the south-east of England under the following brands: Southern Extensive network from London to stations across Sussex and Surrey, the south coast and suburban ‘metro’ services across south London and to Milton Keynes via Watford Junction. Gatwick Express Direct services between London Victoria and Gatwick Airport (and some services towards Brighton). Thameslink Network of services linking many stations north of London such as Bedford, Cambridge, Peterborough, St Albans with destinations south of the River Thames via St Pancras International such as London Bridge, East Croydon, Sutton, Gatwick Airport, Brighton, Horsham and Rainham (Kent). Great Northern Services from London King’s Cross to Peterborough, King’s Lynn via Cambridge and suburban services from Moorgate towards Hertford North, Welwyn Garden City and Stevenage.
    [Show full text]
  • Flying Into the Future Infrastructure for Business 2012 #4 Flying Into the Future
    Infrastructure for Business Flying into the Future Infrastructure for Business 2012 #4 Flying into the Future Flying into the Future têáííÉå=Äó=`çêáå=q~óäçêI=pÉåáçê=bÅçåçãáÅ=^ÇîáëÉê=~í=íÜÉ=fça aÉÅÉãÄÉê=OMNO P Infrastructure for Business 2012 #4 Contents EXECUTIVE SUMMARY ________________________________________ 5 1. GRowInG AVIATIon SUSTAInABlY ______________________ 27 2. ThE FoUR CRUnChES ______________________________ 35 3. ThE BUSInESS VIEw oF AIRpoRT CApACITY ______________ 55 4. A lonG-TERM plAn FoR GRowTh ____________________ 69 Q Flying into the Future Executive summary l Aviation provides significant benefits to the economy, and as the high growth markets continue to power ahead, flying will become even more important. “A holistic plan is nearly two thirds of IoD members think that direct flights to the high growth countries will be important to their own business over the next decade. needed to improve l Aviation is bad for the global and local environment, but quieter and cleaner aviation in the UK. ” aircraft and improved operational and ground procedures can allow aviation to grow in a sustainable way. l The UK faces four related crunches – hub capacity now; overall capacity in the South East by 2030; excessive taxation; and an unwelcoming visa and border set-up – reducing the UK’s connectivity and making it more difficult and more expensive to get here. l This report sets out a holistic aviation plan, with 25 recommendations to address six key areas: − Making the best use of existing capacity in the short term; − Making decisions about where new runways should be built as soon as possible, so they can open in the medium term; − Ensuring good surface access and integration with the wider transport network, in particular planning rail services together with airport capacity, not separately; − Dealing with noise and other local environment impacts; − Not raising taxes any further; − Improving the visa regime and operations at the UK border.
    [Show full text]
  • Transport with So Many Ways to Get to and Around London, Doing Business Here Has Never Been Easier
    Transport With so many ways to get to and around London, doing business here has never been easier First Capital Connect runs up to four trains an hour to Blackfriars/London Bridge. Fares from £8.90 single; journey time 35 mins. firstcapitalconnect.co.uk To London by coach There is an hourly coach service to Victoria Coach Station run by National Express Airport. Fares from £7.30 single; journey time 1 hour 20 mins. nationalexpress.com London Heathrow Airport T: +44 (0)844 335 1801 baa.com To London by Tube The Piccadilly line connects all five terminals with central London. Fares from £4 single (from £2.20 with an Oyster card); journey time about an hour. tfl.gov.uk/tube To London by rail The Heathrow Express runs four non- Greater London & airport locations stop trains an hour to and from London Paddington station. Fares from £16.50 single; journey time 15-20 mins. Transport for London (TfL) Travelcards are not valid This section details the various types Getting here on this service. of transport available in London, providing heathrowexpress.com information on how to get to the city On arrival from the airports, and how to get around Heathrow Connect runs between once in town. There are also listings for London City Airport Heathrow and Paddington via five stations transport companies, whether travelling T: +44 (0)20 7646 0088 in west London. Fares from £7.40 single. by road, rail, river, or even by bike or on londoncityairport.com Trains run every 30 mins; journey time foot. See the Transport & Sightseeing around 25 mins.
    [Show full text]
  • Govia Thameslink Railway
    Autumn 2020 WE’RE WITH YOU FOR EVERY JOURNEY Looking ahead We’ve introduced lots of changes across our stations and trains to keep you safe – plus, find out the little things you can do to help protect yourself and others. Contents A welcome back We’re saying thanks to our to the railway railway and NHS heroes How we’re keeping you safe Protecting yourself and Get to know our on-board and in our stations others on your journey Customer Service Director What we’ve changed based on Three new tools to help colleague and student feedback you travel safely Our recent projects to Supporting vulnerable people The latest on our help the local community across our network station upgrade What this means Using our apps for a for you safer and quicker journey Where we’re investing Latest customer service and to help you on-time performance targets Autumn 2020 | 2 Hello from Patrick, our Chief Executive Officer On behalf of the whole team For our part, we are determined The next few months will almost at Southern, Gatwick Express, that everyone who would like to certainly have challenges of their Great Northern and Thameslink, travel is supported to do so. We own, but getting people back on I am delighted to welcome you have implemented an enhanced trains, buses and bikes and not back to the railway. cleaning regime, new smart stationary in cars in bumper-to- ticketing and even more ways bumper traffic, will be critical to To say this has been a challenging for passengers to access the our health and our future.
    [Show full text]
  • Class 460 Train Operating Manual
    Class 460 Train Operating Manual Produced by: Master Key Simulations Master Key Simulations Juniper Class 460 Operating Manual - Revision 3 © 2017 Introduction - Page 1 Index Introduction…………………………………………………………………………………3 Technical Specifications…………………………………………………………………..4 Rolling Stock……………………………………………………………………………….5 Cab Layout…………………………………………………………………………………9 Keyboard Controls……………………………………………………………………….17 Controls Description………………………………………………………….………….18 Train Monitoring System..……………………………………………………………….25 Cab Secure Radio……………….……………………………………………………….36 GSM-R Radio…………………….……………………………………………………….39 Train Protection & Warning System……………………………………………………42 Miniature Circuit Breakers……………………………………………………………….45 Safety Isolation & Cut-Out Switches……………………………...……………………47 Warning Indicator Panel…………………………………………………………………48 Door Release Panel……………………………………………………………………...49 Driving Instructions……………………………………………………………………….50 Included Scenarios……………………………………………………………………….54 Advanced Scenario Features…………………………………………………………...55 Summary & Credit………………………………………………………………………..56 Legend ♦ A red diamond indicates the system/feature being described is only partially simulated, or not simulated in its entirety. DISCLAIMER: This manual has been developed solely for use in connection with the Master Key Simulations Class 460 add-on for Train Simulator, and is for entertainment ONLY. It is NOT to be used for training or real-world application. Master Key Simulations Juniper Class 460 Operating Manual - Revision 3 © 2017 Index - Page 2 Introduction The Class
    [Show full text]
  • Trenitalia C2c Announces Retirement of Julian Drury and Appointment of Ben Ackroyd
    Trenitalia c2c announces retirement of Julian Drury and appointment of Ben Ackroyd May 5, 2020 Trenitalia c2c has announced that current Managing Director Julian Drury will retire in September after 40 years in the rail industry, and that Ben Ackroyd will be appointed as his replacement. Julian first joined the rail industry in 1980 as a British Rail graduate traffic management trainee. He has been Managing Director at c2c since 2008, and was previously MD at Gatwick Express. Under Julian’s leadership, c2c has become firmly established as one of the UK’s most punctual train operators, setting the national records for punctuality over both a 4-week period and a full year. c2c also became the first train operator to introduce automatic compensation for delayed customers and a Smartcard system. Since Julian joined c2c, passenger numbers have grown by 50%, and the company has won a string of awards including the best train operator title at both the 2015 National Rail Awards and 2017 National Transport Awards. Julian said: “I joined the rail industry to work in public service and I’ve never lost that very strong sense of service in everything I’ve done. I really have been privileged and thrilled to be a part of making c2c the country’s most punctual and reliable railway and it has allowed me to work with many of the very best people I have ever known. But 40 years is a significant career and in September the time really will be right to make this change. I have huge respect and affection for all my colleagues at Trenitalia and I am totally committed to helping them and all of us to play our part over the coming months in restoring the nation’s services.” Ben Ackroyd joins c2c from Northern, the largest train operator outside London, where he is currently Engineering Director.
    [Show full text]
  • Airport Services: Heathrow Express, Stansted Express, Gatwick Express Rannoch
    Stromness (Orkney) Scrabster TAXI Thurso Georgemas Junction ScotRail Wick Scotscalder Arriva Trains Altnabreac Wales Forsinard Kinbrace Great Britain Kildonan c2c Helmsdale Brora Tarbert (Harris); Lochmaddy (North Uist) Dunrobin Castle summer only Caledonian Golspie Rogart Stornaway (Lewis) Sleeper Lairg Invershin Uig Culrain Chiltern Ardgay Ullapool Railways Tain ScotRail Fearn Invergordon CrossCountry Alness Achanalt Lochluichart Garve Dingwall Achnasheen Conon Bridge East Midlands Achnashellach Muir of Ord Trains Beauly national rail Strathcarron Inverness Airport ISLE OF SKYE Nairn Forres Elgin Eurostar Inverness Attadale Dalcross / Inverness Airport planned Kirkwall (Orkney); Lerwick (Shetland Isles) Keith Caledonian Sleeper Stromeferry ScotRail ScotRail Gatwick Virgin Trains East Coast Huntly Duncraig ScotRail Express Plockton train operators Grand Carrbridge Insch Duirinish Central Kyle of Lochalsh Inverurie Great Aviemore Northern Kingussie Greater Aberdeen Airport Dyce Anglia December 2016 Newtonmore Great CrossCountry Aberdeen Virgin Trains Western East Coast Armadale Jamieson's Quay ScotRail Aberdeen Caledonian Caledonian Portlethen Sleeper Sleeper Railway ScotRail Loch Eil Spean Bridge Roy Bridge Dalwhinnie Morar Beasdale Glenfinnan Outward Bound Banavie Stonehaven Small Isles: Muck, Eigg, Rum, Canna; Lochboisdale (South Uist) Mallaig Arisaig Lochailort Locheilside Corpach Heathrow Fort William Laurencekirk Connect Tulloch Montrose Blair Atholl Arbroath Heathrow Lochboisdale (South Uist); Castlebay (Barra); Coll and Tiree
    [Show full text]
  • Travel Information
    Travel information Discover all the information you need for travelling to The International Liver CongressTM 2020 that will take place at ExCel London. Travelling to London by plane As a gateway to the UK, London benefits from a superb global airline network. It is served by 6 international airports and 1 International train station where Eurostar trains arrive daily from France, Holland and Belgium. City Airport London City Airport serves 29 destinations and 14 airlines. It is served by the DLR line towards Tower Gateway or Bank stations. Change at Canning Town for the Jubilee line towards Westminster. Heathrow Airport If you arrive at Heathrow airport, you can get to central London using the Heathrow Express train (4 non-stop trains an hour), the Piccadilly line (Tube) or pre-book a taxi. Gatwick Airport London Gatwick is the second largest airport in the UK and the sixth busiest international airport in the world. The center of London can be reached in just 20 minutes by the Gatwick Express train to Victoria station (direct train) or in just over 30 minutes by normal train (with stops) operated by Thameslink (via London Bridge) or Southern (to Victoria). Thameslink - Timetables and tickets information here. Southern - Timetables and tickets information here Note: If using the normal train services, Visitor Oyster cards, and contactless payments including Android and Apple pay are accepted. Luton Airport London Luton is the 7th largest airport in the UK. The centre of London can be reached in just 45 minutes by Thameslink trains to St. Pancras, Farringdon and London Blackfriars stations.
    [Show full text]
  • When You Arrive When You Arrive at the Airport, Make Sure You Have The
    When you arrive When you arrive at the airport, make sure you have the address and postcode of the place where you are staying. You will also need enough money in UK Pounds Sterling so that you can travel from the airport to your accommodation (see below). You may also find it useful to have a London trains and Underground map with you but always plan your journey in advance. London Heathrow – If you are arriving at Heathrow airport there are a number of ways you can travel to your accommodation. The Heathrow Express train takes 15 minutes to get to London Paddington station in central London and costs approximately £20 for a single express ticket. It will be cheaper to book these tickets in advance. London Heathrow is also on the Piccadilly line of the London Underground, it will be cheaper than the Heathrow Express train but will take a bit longer to get to central London-cost is approximately £2.10 for a single fare (off-peak*). London Gatwick - If you are arriving at Gatwick airport, the Gatwick Express and First Capital Connect trains both provide a service to central London (approximately £17.70 - online. Again, it will be cheaper to book tickets in advance and First Capital Connect will be cheaper (approximately £5- 10 for a single journey) but slower. London Gatwick airport does not have a London Underground station. London Luton - If you are arriving at Luton airport both First Capital Connect and East Midland trains operate from Luton Airport Parkway station (cost to central London approximately £15 for a single journey).
    [Show full text]
  • Background Information for the Transport Committee's Meeting on 7 March on Crossrail and the Future for Rail in London
    Background information for the Transport Committee’s meeting on 7 March on Crossrail and the future for rail in London This document contains written submissions received for the Transport Committee’s review of Crossrail and the future for rail in London. Contents: Page number: Submissions received from stakeholders: 1. Crossrail 1 2. Network Rail 23 3. Travelwatch 28 4. ORR 35 5. RailFreight 37 6. TfL response to NR business plan 39 Submissions received from rail user groups and members of the public: 7. London Forum of Civic & Amenity Societies 47 8. Brent Council 49 9. Graham Larkbey 50 10. Clapham Transport User Group Submission 50 11. Simon Fisher 62 12. West London Line Group 64 13. James Ayles 67 12. East Surrey Transport Committee 69 Report for the London Assembly Transport Committee Document Number: CR-XRL-Z-RGN-CR001-50004 Document History: Version: Date: Prepared by: Checked by: Authorised by: Reason for Revision: For issue to the London Andrew 1.0 27-02-13 Luke Jouanides Sarah Johnson Assembly Transport Wolstenholme Committee This document contains proprietary information. No part of this document may be reproduced without prior written consent from the chief executive of Crossrail Ltd. Page 1 of 22 © Crossrail Limited 1 Document Title Document Number CR-XRL-Z-RGN-CR001-50004 Contents 1 Introduction ............................................................................................................... 3 2 Delivery: progress, scope, risk and schedule ........................................................ 3 2.1 Progress
    [Show full text]
  • Enhanced Compensation Under Certain Circumstances
    What am I entitled to? Completed forms If your Gatwick Express, Great Northern, Southern or Please check you have completed each section of this Enhanced Thameslink train is delayed by more than thirty minutes form with all the information needed. Please send your we’ll compensate you under our Delay Repay scheme. completed form to: Find out more or claim at Freepost Plus RTGL–ELXC–HAUU compensation gatwickexpress.com Govia Thameslink Railway greatnorthernrail.com Unit 16 southernrailway.com Coalfield Way Passenger claim form thameslinkrailway.com Ashby-De-La-Zouch LE65 1JT Season ticket holders We also offer enhanced compensation under certain circumstances. Further comments Enhanced compensation may be payable in addition, If you have any recommendations that you feel could if in a business reporting period you experience delays improve our services, or would like to comment on any to your journey of 30 minutes or longer on 12 days. aspect of our service, please contact us online, by phone Your compensation will be either 2 day return journeys or by writing to us. Our contact details are: anywhere on the Gatwick Express, Great Northern, Southern or Thameslink route (valid for 12 months from Email [email protected] [email protected] the date of issue) or rail travel vouchers to the value of a [email protected] single journey between the stations for which your [email protected] Season ticket is valid. You can choose which option you Twitter @GatwickExpress would prefer. @GNRailUK To claim, please fill in the details we need overleaf. In @SouthernRailUK all cases we will need copies of your photocard and the @TLRailUK Season ticket(s) that cover the journeys you are claiming Website gatwickexpress.com for.
    [Show full text]