States of Jersey 2020 Annual Report and Accounts Our purpose Our purpose as the Government of Jersey is to serve and represent the best interests of the Island and its citizens. In order to do this, we must: • Provide strong, fair and trusted leadership for the island and its people • Deliver positive, sustainable economic, social and environmental outcomes for Jersey • Ensure effective, efficient and sustainable management and use of public funds • Ensure the provision of modern and highly-valued services for the public. Scope of the Annual Report and Accounts While most matters within the Annual Report and Accounts are the responsibility of the Government of Jersey, this publication also covers the wider States of Jersey Group, including Non-Ministerial Departments and States-Owned Enterprises. As a result, there are references to both the Government of Jersey and, where appropriate, to the States of Jersey throughout this document. More detail on the specific accountabilities of the different parts of the public sector is contained within the accountability section of this report. Performance Report Accountability Report Primary Statements Notes to the Accounts Contents Performance Report 6 Chief Minister’s Foreword 7 Chief Executive’s Report 10 Section 1 – Introduction and Overview 13 Improving Performance Reporting in 2021 14 The Performance Implications of Covid-19 16 Section 2 - 2020 Performance Highlights 26 Strategic Priority – Put Children First 28 Strategic Priority – Health and Wellbeing 31 Strategic Priority – A sustainable, vibrant economy 37 Strategic Priority – Reduce income inequality 42 Strategic Priority – Protect and value our environment 45 Modernising Government 49 Section 3 – Delivering for Islanders 56 Children, Young People, Education and Skills 57 Health and Community Services 62 Customer and Local Services 65 Infrastructure, Housing and Environment 69 Justice and Home Affairs 75 Office of the Chief Executive 80 Chief Operating Office 84 Strategic Policy, Planning and Performance 86 Treasury and Exchequer 88 Section 4 – Delivering the Efficiencies Plan for 2020 93 Delivery of efficiencies by department 94 Cross cutting efficiencies 95 Modern and efficient workforce 95 Health and Community Services workforce efficiency schemes 95 Vacancy management 96 Departmental efficiencies 101 Customer and Local Services 101 Children, Young People, Education and Skills 101 Infrastructure, Housing and Environment 103 Health and Community Services 103 Justice and Home Affairs 104 Strategic Policy, Planning and Performance 105 Treasury and Exchequer - Revenue Jersey 105 2021 efficiencies and re-balancing measures 107 Performance Report Accountability Report Primary Statements Notes to the Accounts Contents (Continued) Financial Review 108 Minister for Treasury and Resources Foreword 109 Impact of Covid-19 on Finances 112 Income 115 Expenditure 116 Balance Sheet 117 States of Jersey Group 119 The States of Jersey Accounting Boundary 120 Public Sector Bodies outside of the Accounting Boundary 122 States of Jersey Group (SOJ Group) 123 SOJ Group – Financial Performance 124 How Islanders' Money Is Used 125 Financial Summary 2020 126 SOJ Group – Balance Sheet 137 Summary of Key Funds 141 Financial Review Appendix 146 Environmental Sustainability Report 149 Introduction 150 Climate Emergency 151 Greenhouse Gas Emissions 152 Finite Resource Consumption – Water 155 Finite Resource Consumption – Paper 156 Waste 156 Biodiversity and the Natural Environment 157 Data Sources 158 Appendix 1: Key to Abbreviations 160 Closing statement 161 Accountability Report 163 Corporate Governance Report 164 The Directors' Report 165 Governance Statement 166 Governance and risk during the Covid-19 Pandemic 169 The Council of Ministers 172 Risk Management and the Risk and Audit Committee 175 Key Risks and Uncertainties 178 Update on Governance Issues and framework 193 Closing statement 195 Performance Report Accountability Report Primary Statements Notes to the Accounts Contents (Continued) Remuneration and Staff Report 196 Remuneration Report 197 Staff Report 206 Political Accountability Report 214 Statement of Outturn against Approvals 215 Independent auditor’s report to the Minister for Treasury and Resources 231 Report on the audit of the financial statements 232 Report of the Comptroller and Auditor General to the States Assembly 244 Primary Statements 247 Notes to the Accounts 252 Performance Report Accountability Report Primary Statements Notes to the Accounts Performance Report 6 Performance Report Accountability Report Primary Statements Notes to the Accounts Chief Minister's Foreword 2020 presented an unparalleled challenge for the Government of Jersey, for local businesses, for charities and for all Islanders. When we entered 2020 no one could have expected that reports of a developing virus in China would ever reach our shores, yet by March it was clear that Covid-19 would dominate all of our lives for some time to come. Senator John Le Fondré Chief Minister The Government had to work quickly to meet the threat of Covid-19. We have mobilised the largest financial support package in our Island’s history, developed a testing programme which ranks amongst the most effective in Europe and implemented a comprehensive track and trace program to mitigate the spread of the virus within our community. The Government’s initial measures to assist local businesses were announced within 24 hours of the categorisation of Covid-19 as a pandemic by the World Health Organisation. This initial package included the deferral of GST payments, the deferral of social security contributions and in many cases, the deferral of rent payments in properties where the Government acts as a landlord. Less than a week later, on the 18th March we announced a £180 million package of business support. This included a Disruption Loan Guarantee Scheme to support new bank lending and loans; and an enhanced data capacity for all Islanders at no extra cost – in co-ordination with Telecoms providers. At the end of March, a further £100 million was committed in the form of a Payroll Co- funding scheme which ranks amongst the most comprehensive in the world. Through this scheme the Government agreed to fund 80% of the wages of Jersey employees up to a maximum payment of £1,600 a month and subject to a betterment test based on turnover. A version of this scheme had already been deployed for some businesses earlier in the month, but this updated scheme greatly expanded the scope and level of the Government’s contributions. The Co-Funded Payroll Scheme was enhanced at numerous points during 2020 and at its height supported one in four Islanders in work. As our lockdown measures have been eased, the Government has initiated a coordinated and phased approach to recovery. The first stages of this included a universal voucher scheme providing £100 for each Islander to spend in our local 7 Performance Report Accountability Report Primary Statements Notes to the Accounts economy, which in itself has attracted some international attention; enhanced income support payments to assist the most vulnerable in our community; and a reduction in employee social security contributions – effectively translating into a 2% pay-rise for local workers. In planning these stimulus efforts, the Government has engaged with local businesses and employees and utilised the local expertise within Jersey through a newly formed Economic Council. This Annual Report and Accounts reflects not only the significant work that has been undertaken by the Government as part of its response to the Covid-19 pandemic, but also the progress which has been made on the Government’s longstanding commitments to Islanders and our strategic priorities. While meeting the challenges to public health and our local economy presented by Covid-19, we have continued to work on our commitments to Islanders and also navigated the UK’s Free Trade Agreement negotiations with the European Union. We continued to put children first. The Island became the first place in the British Isles to ban smacking children on 24 April 2020, meaning that parents, carers, legal guardians could face prosecution for any use of physical punishment on their children. We announced plans for a Youth Parliament to give young people a greater voice in the running of their Island and we put forward a school catch-up initiative to ensure that the disruption to our children’s education due to Covid-19 does not become a permanent detriment. Alongside our considerable public health response to Covid-19 we have worked to secure Islanders’ wellbeing both mentally and physically. We have continued to improve mental health facilities and the Covid Adult Social Care and Mental Health services have been fully integrated with a single point of access across multi-professional teams, focusing on early intervention and prevention with social work at the heart of our services. Our Adult Community Mental Health team have returned to newly refurbished facilities at La Chasse where a range of multi-disciplinary teams now work together in areas such as crisis resolution, home treatment, drug and alcohol services and Jersey Talking Therapies. In November 2020, the States Assembly approved the Jersey Care Model which will improve Islanders’ wellbeing, mental and physical health in the years to come. The model will enhance care in the community through increased prevention services and utilisation of technologies for Islanders to remain healthy and independent for as long as possible.