���������������������������������� ������������� �����������

1 Libraries Board of Annual Report 2002-2003 Annual report production Coordination and editing by Carolyn Spooner, Project Officer. Assistance by Danielle Disibio, Events and Publications Officer. Cover photographs reproduced with kind permission of John Gollings Photography. Desktop publishing by Anneli Hillier, Reformatting Officer. Scans by Mario Sanchez, Contract Digitiser. Cover and report design by John Nowland Design. Published in Adelaide by the Libraries Board of South Australia, 2003. Printed by CM Digital. ISSN 0081-2633.

If you require further information on the For information on the programs or services programs or services of the State Library please of PLAIN Central Services please write to the write to the Director, State Library of South Associate Director, PLAIN Central Services, Australia, GPO Box 419, Adelaide SA 5001, or 8 Milner Street, Hindmarsh SA 5007, or check call in person to the State Library on North the website at Terrace, Adelaide, or check the website at www.plain.sa.gov.au www.slsa.sa.gov.au

Telephone (08) 8207 7200 Telephone (08) 8348 2311 Freecall 1800 182 013 Facsimile (08) 8340 2524 Facsimile (08) 8207 7207 Email [email protected] Email [email protected]

2 Libraries Board of South Australia 3 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 CONTENTS

The Libraries Board of South Australia 4

Chairman’s message 5

Organisation structure and Freedom of Information 6

State Library of South Australia Building redevelopment 8 Creating a vital and vibrant library 11 Enhancing access to collections and information resources 15 Sharing the Library 19 Developing partnerships 20 Improving financial resources and supporting sound management practice 22

PLAIN Central Services Towards 2010: developing the Public Library Network of SA 24 Review of funding arrangements for public library and community information services 24 Internet and telecommunications review 25 Libraries Board tour of Yorke Peninsula 25 Materials contracts and Service Level Agreements 25 Plain Central Services Standing Committee 26 Library developments 26 Libraries go online 26 projects for 2003-04 26

Support groups and affiliated bodies Volunteers 27 State Library of South Australia Foundation Inc. 29 Friends of the State Library of South Australia Inc. 33 Friends of the Paul McGuire Maritime Library 34 Royal Geographical Society of South Australia 35

Statistics Customers 36 Promotions and outreach 37 Enquiries 38 Published collections acquisitions 39 Collections 40 Services to public libraries 41 Human resources: State Library 42 Human resources: PLAIN Central Services 46 Financial performance indicators 50 Occupational health and safety 51

Financials Libraries Board subsidy allocations 52 Mortlock and Somerville funds 54 Financial statements 55 Independent audit report 67

2 Libraries Board of South Australia 3 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 THE LIBRARIES BOARD OF SOUTH AUSTRALIA

The Libraries Board of South Australia is Officers of the Board established under the provisions of the Bronwyn Halliday BA, MEd, MBA, FAICD, AALIA, Libraries Act 1982. The Board is responsible Director, State Library of South Australia for administration of the State Library of South Tania Paull BA (Library Studies) Associate Director, Australia and the Public Libraries Automated PLAIN Central Services Information Network (PLAIN) Central Services Carolyn Spooner BA (Hons), Dip. Lib. Studies, and for the promotion of, and support for, Executive Officer. the delivery of a coordinated system of public libraries throughout the State. The State Role of the Libraries Board Library and PLAIN Central Services are part The Libraries Board of South Australia as established of the Division of Arts SA, which is part of the under the Libraries Act 1982 (and under its Department of Premier and Cabinet. antecedent legislation), has the following objectives: • To achieve and maintain a coordinated system Members of the Board appointed by of libraries and library services that adequately Her Excellency the Governor meets the needs of the whole community Peter Goldsworthy, MD, Chairman (from 7 • To promote and facilitate the establishment and November 2002) maintenance of libraries and library services by Peter Wylie FAICD, Chairman (until 30 councils and other appropriate bodies September 2002) • To promote a cooperative approach to the Peter Myhill LLB (Hons), Deputy Chairman provision of library services Geoffrey Coles AM, FAICD • To ensure that the community has available to Jan Connolly BEc, B. Soc. Admin., FIPAA it adequate research and information services Rosemary Craddock LLB stored in libraries and other institutions both Beth Davidson-Park BA, Grad. Dip. Lib. within and outside the State. Felicity Gunner OAM, Dip. Tech. Social Work Greg Mackie BA, OAM The Board met 11 times during 2002-03 including a John McDonnell (from 26 June 2003) special planning meeting. The Finance Committee Janice Nitschke AALIA and PLAIN Central Services Standing Committee met Alan Scott (until 12 January 2003) regularly during the year.

Members of the Libraries Board with Kadina librarian Lyn Spurling at the Kadina Community Library, a successful joint use library with the Copper Coast Council and the Spencer Institute of TAFE. The visit was part of the Board’s annual regional tour, this year to Yorke Peninsula.

4 Libraries Board of South Australia 5 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 CHAIRMAN’S MESSAGE

To the Honourable the Minister for the Arts The fundraising efforts of the State Library for the information of Her Excellency the Foundation were again outstanding, and the Governor. initiative of the major sponsors in supporting spaces within the buildings, including Dear Minister, exhibitions and artworks, is valued beyond measure. Their commitment will showcase Pursuant to section 42 of the Libraries Act the State Library not just as a functioning 1982, the Libraries Board of South Australia Library but also as an aesthetic and has the honour to present its report for the stimulating cultural experience. The Board year ended 30 June 2003. expresses its thanks to the Foundation Chair, Mr Andrew Robertson and Mr Peter Gregg The building redevelopment was again the (from November 2002) and all Foundation major imperative for the Libraries Board committee members for their work during during the year. The South Australian 2002–03. community has shown great forbearance and loyalty during building works and collection The Board also thanks the staff, volunteers, moves, while staff showed enterprise in the Friends of the State Library and the providing customer service in difficult Friends of the Paul McGuire Maritime circumstances and assisting with collection Library, the PLAIN Central Services Standing moves. Committee, and the Council of Library Administrators of South Australia for their We thank the Minister for allowing us to close contributions during the year. Their support for a month while we moved our collections, and commitment to provision of an excellent staff and equipment into the new library, in library service for the people of South readiness for opening to the community on Australia is more important than ever. July 14. As incoming Board Chairman, I have learned Behind the scenes at the State Library, a a great deal about the State Library and the number of projects progressed to support public library network and look forward to new services. The implementation of the strengthening and extending library services Information and Communications Plan was a in future. key aspect of the redevelopment project, with significant improvements to our technology and our management of technology. This has included the introduction of a web management system that offers considerable efficiencies in the development and presentation of digital information.

I express the Board’s appreciation of the role played by outgoing Libraries Board Chairman Peter Wylie in laying the groundwork for redevelopment. I also express my appreciation to my fellow Board members for the depth of their commitment to their Board responsibilities.

Peter Goldsworthy CHAIRMAN

4 Libraries Board of South Australia 5 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 ORGANISATION STRUCTURE AND FREEDOM OF INFORMATION

Senior Management Strategic Plan The Strategic Plan 2001-2004 is reflected in Director Bronwyn Halliday BA, MEd, MBA, the structure of this annual report. FAICD, AALIA EEO statement Associate Director Library and The State Library provides employment on Information Services Margaret Allen BA the basis of merit for all positions within (Library Studies) AALIA the organisation and updates management Business Manager George Sclauzero BA (Acc) practices and decision-making processes in line Collection Development Tony Leschen BA, AALIA with Equal Employment Opportunity (EEO) Collection Specialists Andrew Piper BA (Library principles. The Libraries Board promotes a Studies) workplace environment where EEO legislation Customer Services Neil Turner BA, Grad. Cert. is fully supported by management and Man. organisational policy and action. The Libraries Collection Processing Joyce Searle BA, Grad. Lip. Board is represented on the Arts SA EEO Lib. Stud. Committee. Information and Communications Technology Lesley Sharp Staffing Preservation Heather Brown BA, Dip Ed., AALIA Tables showing the breakdown of Public Sector Resources and Infrastructure Joanne Freeman Management Act employees for both the State Library and PLAIN Central Services by Associate Director Foundation Sue Lear BA, stream, level, appointment type and gender are Grad. Cert. PR provided as an appendix.

Associate Director Library Fraud Redevelopment Sue Lewis BA (Library Studies) There were no cases of fraud detected during the year, and the Libraries Division has a risk Associate Director PLAIN Central management strategy in place to control and Services Tania Paull BA (Library Studies) prevent fraud. Business Operations Manager Tony Bruno PNA (Professional National Accountant), JP Freedom of information Computer Services Manager Sue Billett statement Public Libraries Liaison Manager Shane Cathcart BA, Grad. Dip. Lib. The Libraries Board of South Australia is Technical Services Manager Helen Walkden BA established under the provisions of the (Library and Information Management) Libraries Act 1982. The Board is responsible for administration of the State Library of South Vision statement Australia and PLAIN Central Services, and for South Australian citizens, government, the promotion of and support for the delivery communities and businesses use and passionately of a coordinated system of public libraries champion the knowledge and information services throughout the State. The State Library and and resources of the State Library. PLAIN Central Services are part of the Division of Arts SA, which is part of the Department of Mission Premier and Cabinet. The State Library of South Australia enriches the lives of South Australians by Structure of the Libraries Board • Providing access to world wide information The structure and responsibilities of the and knowledge Libraries Board are established in the Libraries • Collecting, organising and preserving the Act 1982. South Australian story • Working with other libraries and agencies to Membership support life long learning The Libraries Board consists of nine members • Developing imaginative and inclusive public appointed by the Governor-in-Council. programs • Supporting the economic development of the State. 6 Libraries Board of South Australia 7 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Two members of the Board must be members To keep library services provided in the State or officers of councils, nominated by the Local under continuing evaluation and review. Government Association of South Australia, one of whom must be a librarian employed in Public participation in policy a public library or a community information development officer employed by a council. The Libraries Board of South Australia seeks input from various agencies and members of One member must be a person with the community to develop State Library policies experience in local government (who may, and guidelines for public library and community but need not be a member or officer of a information services. The Libraries Board council) nominated by the Local Government undertakes an annual tour of selected public Association. libraries throughout the state to keep itself informed of public library developments. Six persons are nominated by the Minister, one of who must have experience in local Access to documentation government (who may, but need not, be a Most reports presented to the Libraries Board, member or officer of a council). and the minutes of its meetings are available for perusal at the State Library during office The Governor may appoint one member of hours. Some documentation is also available on the Board to be the presiding member and the State Library website at www.slsa.sa.gov.au another member to be the deputy presiding and the PLAIN Central Services website at member of the Board. www.plain.sa.gov.au

Functions of the Libraries Board The Libraries Board also publishes a Statistical To formulate policies and guidelines for the bulletin for public libraries in South Australia. provision of public library service, To establish, maintain and expand collections Mechanisms for community feedback of library materials and, in particular, Feedback for the State Library is sought in a collections of such materials that are of number of ways: South Australian origin, or have a particular • Through annual customer surveys relevance to this State, • The online catalogue allows customers to To administer the State Library, comment on services and collections To establish and maintain such other public • There are customer comments forms at libraries and public library services as may main service points best conduce to the public interest, • For remote users, the website provides To promote, encourage and assist in the for feedback by email. establishment, operation and expansion of public libraries and public library services by PLAIN Central Services is primarily a service councils and others, agency for South Australian public libraries and To collaborate with departments and seeks feedback in that area through the Council of instrumentalities of government, and with Library Administrators of South Australia and the other authorities and bodies, in the provision PCS Standing Committee. PLAIN Central Services of library and information services, also conducts various customer surveys with To make recommendations to the Minister public libraries, and the PCS web site provides an upon the allocation of funds that are available email feedback service for public libraries and the for the purposes of public libraries and public community. library services, To receive and expend funds for the purposes of this Act, To acquire, deal with and dispose of real and personal property, and to enter into contracts and arrangements, for the purposes of the Board, To initiate and monitor research and experimental projects in relation to public libraries and public library services, 6 Libraries Board of South Australia 7 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 BUILDING REDEVELOPMENT

Project management building was renamed the Mortlock Wing in The Department of Administrative and tribute to the Library’s greatest benefactor, Information Services (DAIS) continued to John Andrew Tennant Mortlock, with manage the building redevelopment project. acknowledgement given to former Governor The State Library Redevelopment Steering Sir in the naming of a room on Committee has representatives from Arts SA, the ground floor of the wing. the Libraries Board, the State Library, DAIS, The glass entry foyer was completed in the principal consultants, cost manager and the December. managing contractor. The Board received regular reports on the progress and financial status of Relocations the project. The governance role of the Board in Throughout building works and progressive relation to the project is one of representing the relocation of collections the State Library main client group and advising Arts SA on client provided public access to material. MoveCorp, needs. Throughout the year the State Library the project storage consultants, managed the provided input to the ongoing savings strategy complex logistics of the collection, staff and requirements of the redevelopment project. The equipment moves, in conjunction with the redevelopment project program remained on Library. In May and June staff temporarily budget and on time during 2002-3. residing at the Netley off-site facility and in the Institute and Mortlock buildings were successfully relocated to their new facilities in the Spence Wing. A detailed program for the implementation of new library services was developed. The onsite services to the public were closed from 14 June to reopen on 14 July 2003 to allow for the set-up of the new services in the Spence Wing.

Information and Communications Services Plan (ICS) Funding for an upgrade of the State Library’s The framework for the glass entry was in place in information technology infrastructure was October, with the finished product shown on the cover included in the building redevelopment budget. Implementation of the ICS plan was a key component of the building work and Building works its outcomes are reported elsewhere in this Building work on the Bastyan building progressed report. on program throughout the year on all levels. The fully compacted basement was completed in Funding December. The State Library, including OHS&W In 2002-03 the building redevelopment representatives, liaised closely with the Project project which had received State Government Team on the collection layouts, selection of funding of $44.2 million, including $3 million compactus, furniture and equipment. for asbestos removal, drew to a conclusion. The Board and Arts SA encouraged the The ground and level 1 neared completion in State Library to raise funds to provide June with progressive occupancy by staff in enhancements to the project; this being work readiness to provide services from the new site in not funded from the original allocation. The July 2003. management model endorsed by the State Library Redevelopment Steering Committee, In December the Bastyan building was renamed Arts SA and the Libraries Board allowed the Spence Wing in tribute to Catherine Helen for separate reporting and administration Spence. The new glass walkway connecting of funds by the Libraries Board. Building the Spence and Mortlock wings was named Works Interiors, within Built Environs Pty the Bastyan Walkway in recognition of former Ltd, were the successful tenderer for the Governor Sir . The Jervois construction and management of this work, 8 Libraries Board of South Australia 9 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 with Bannyan Wood as the exhibition designer. Tenants and other agencies Work commenced early in 2003 with a projected The Adelaide City Council’s 368 m² library completion date of April 2004. The work consists and community centre was designed and of installation of exhibitions, audio-visual constructed in readiness for occupancy equipment, artworks and some fit-out work. in July 2003. Early in the year a tenancy agreement was signed between the Libraries Kay Lawrence AM and John Nowland won the Board and the Council. Arts SA Major Commission Program grant of $100,000 for the public artwork in the foyer. The As a result of the Adelaide City Council’s work consists of a floor rug, a hung rope ellipse, a request to reduce its tenancy space the welcome paver and a wording frieze on the level 1 Library successfully negotiated with Flinders bulkhead. Installation commenced in late June. University to provide 323 m² of the space for the Flinders University City Gallery. The University of South Australia graduate Irmina design and construction of this site proceeded Van Niele won the commission for the temporary in readiness for occupancy in September artwork installation, which was a joint project 2003. A tenancy agreement was signed between the State Library and University of between the Libraries Board and the Flinders South Australia. The artwork was installed in University mid year. June and will remain on site until late 2005. In October the process for the selection of a Three rugs were commissioned from Ernabella café lessee was begun with work throughout Arts Inc. for placement in the level 1 foyer of the year on selecting a suitable tenant. the Spence Wing. Financial support for the project was received from the Myer Foundation, North Terrace Project (NTP) The NTP advised that the management, documentation and construction of the NTP would be the responsibility of the Adelaide City Council (ACC). Arts SA negotiated contractual arrangements between the Libraries Board and the ACC for the construction phase and ongoing management of the Library forecourt. Earthmoving works commenced in mid 2003 with a completion date for the library forecourt paving of September 2003. The paving stone selected by the NTP was Victorian bluestone.

The Flinders University announced its Art Museum Gallery’s Site tours and advice tenancy in the State Library on 22 November. From left is Bronwyn Halliday, State Library Director, Hon John Hill, Weekly site tours for staff, volunteers, Minister assisting the Premier in the Arts, Anne Edwards, Friends, Royal Geographical Society, Arts Chancellor of Flinders University. SA and other stakeholders were provided Photograph courtesy Ben Searcy throughout the year. The State Library provided advice to a number of parties on Perpetual Trustees, the State Library of South the Library redevelopment process including Australia Foundation, Hon Diana Laidlaw and Ms representatives from the State Libraries of Bronwyn Halliday. Queensland, Victoria, Western Australia and New South Wales. Additional heritage funding The Department of Administrative and OHS&W audit Information Services sought and secured separate Arts SA engaged a consultant to carry out government funding for further cleaning and an internal audit of all Arts SA agencies in stone rectification work to the western side of the preparation for a formal WorkCover audit Jervois building. This commenced in May with that was carried out later in the year. The completion expected in October 2003. consultant was provided with written details

8 Libraries Board of South Australia 9 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 of the project’s formal and informal reporting and • Electronic controlled fluorescent consultation processes with stakeholders and dimming, sensing and automatic staff; the formal reporting structure; building, adjustment of lighting levels to perimeter planning and OHS&W compliance procedures; zones to daylight conditions procedures for the use of the shared site and • External window shading devices acting aspects of the asbestos management process. as passive design systems to reduce cooling demands Energy efficiency • Low energy lamping systems with The redeveloped State Library is a ‘leading extensive use of efficient low energy use edge’ building in terms of low energy demand fluorescents (T5 triphosptior fittings) and consumption. Key initiatives implemented • Smart lighting systems with movement included: and occupancy sensing lighting • Activated Chilled Beam Air conditioning minimising energy wastage to system. This innovative design was unoccupied areas. developed locally by the and commercialised by local firm, A significant ‘solar renewable energy study’ Dandanco Pty Ltd. The system provides was conducted to investigate the viability of significant energy savings through reduced incorporating an extensive solar panel system. airflow demands. The system is providing A comparison of initial capital cost versus substantial upfront capital cost savings due payback period concluded the concept was to reduced infrastructure requirements, not considered viable. such as reduced extent of ductwork. Similarly, investigation into wind reliability in the CBD, acoustic and aesthetic considerations together with lifecycle assessment ruled out renewable energy wind systems as a viable concept early in the design phase.

Key program milestones for 2003-4 14 July 2003: completion of works in Spence Wing and opening to the public 15 October 2003: official opening of the State Library by Mr Rupert Murdoch AO and the Premier of South Australia, Hon. Mike Rann.

Projected dates October 2003: completion of building works in the Mortlock and Institute buildings November 2003: opening of cafe November 2003: official reopening of the Bradman Collection April 2004: completion of the Mortlock exhibition bays. From left, the Chairman of the State Library Foundation Peter Gregg and the Chairman of the Friends of the State Library Dr Tony Shinkfield AO worked tirelessly to achieve the Library’s redevelopment goals

• High performance double glazing to perimeter windows and skylights to promote insulation and minimise heating/cooling demand • Multiple zoning arrangements promoting flexibility, increased managed control and therefore increasing energy efficiency 10 Libraries Board of South Australia 11 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 CREATING A VITAL AND VIBRANT LIBRARY

We will provide quality superior • Service delivery customer service • Research services By creating a culture of excellent service • Community Education and Liaison, delivery which includes an outreach program, Service delivery standards, practices and public library liaison and services for procedures were prepared in line with the service special needs groups. model for the new State Library. As part of this: • Customer Service principles and objectives A viable seven day per week customer were revised and restated in consultation service roster covering all service points was with staff and published on the Library’s web maintained, supported by an on-going internal site training program for all service delivery • All service delivery staff attended customer staff to ensure they have the job skills and service training knowledge required for service delivery.

Communication mechanisms were maintained through regular Service Issues meetings and a Service Matters weekly news bulletin that is archived and indexed on the State Library’s Intranet as part of procedural documentation.

By aligning staff skills with service delivery requirements All customer service staff completed an Individual Skills Audit that identified priority- training needs for specific job requirements (including mandatory OHS&W modules) as well as personal/professional development programs. Staff attended various training and development programs including specialised Kinetica Document Delivery training, and copyright training conducted by the Copyright Council.

Staff were encouraged and supported to From left, Customer Services Manager Neil Turner, undertake part-time study, and three staff with Tricia Darley and Karen Brandwood wearing successfully completed the Certificate 1V in State Library polo shirts at the new integrated Assessment and Workplace Training. Information Desk

• The attitudes and behaviours expected In readiness for the re-opening of the Library of service delivery staff were reinforced 82 hours of staff training specifically tailored through one-on-one meetings between staff to all service delivery staff was provided in and the Manager Customer Services, and June. Modules included orientation for the regular team and Desk Services meetings new library (facilities, location of collections/ throughout the year resources), Duty Officer training, desk and • Customer feedback about services was retrieval procedures, equipment (microform responded to and public printing/copying) and new • New graduates were recruited into the technologies, Family History refresher, and Customer Service team. preservation handling.

By developing a framework to support By being responsive to the requirements of dedicated customer service teams customers with special needs A new Customer Service team structure was The State Library is representated on the Arts implemented for all first point-of contact services SA Disability Action Plan Implementation provided by the State Library. Three new units were established: 10 Libraries Board of South Australia 11 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Committee. The Special Programs Officer The English Language Learning and attended training workshops related to the Improvement Service (ELLIS) continued to strategies in the Arts SA Disability Action provide a valued service. Average usage at Plan, and also attended the Round Table on 160 customers per month is a conservative Information Access for People with Print estimate based on the 20 hours a week when Disabilities to investigate technological ELLIS tutors were on duty, and so does not advances and heighten the Library’s profile in the include weekends or evenings. The majority of sector. ELLIS users were tertiary or TAFE students and migrants from professional backgrounds The Library has purchased more hardware and seeking to improve their language skills to software to make its collections more accessible improve job prospects. They came from to people with disabilities. These purchases Japan, Korea and China, with smaller include a large screen PC with a trackball mouse numbers from the Middle East, Thailand, and an IntelliKeys keyboard for people with Indonesia, Malaysia and a small number from motor disabilities, MagicPro with Speech to both Europe. The number of volunteers increased magnify and read-out what is on screen, and a from seven to eleven, two of whom are hand-held scanner to magnify oversized material. professionally trained teachers in English as Second Language (ESL). Conversation classes continued to be held off-site at North Adelaide Community Centre and one class returned to the State Library during this period.

By providing an efficient and cost-effective image reproduction service During the building redevelopment period the Image Centre was restricted to providing only a basic copying and reproduction service. A new and more technologically advanced Copy Centre facility will be a feature of the new Library where specialised services for printing copies from Library collections including pictorial resources, published and archival The State Library’s annual lecture for 2003 took the form of a forum Not collections will be available. just talking heads: storytelling on film as part of the Adelaide International Film Festival on 3 March.Speakers from left were Christopher Roth Core business German film-maker, Peter Goldsworthy, novelist and screenplay writer, Andrew Bovell, film-maker and screenwriter and Phillip Adams, The Library’s Research Services responded to journalist and social commentator. The forum was broadcast live on ABC 2,747 research enquiries with support from Radio’s Late Night Live program. Collection Specialists and others as required. Typical information requests included: The Special Programs Officer presented a radio The scientific term for house keeping interview about Library services on 5RPH, a • (oikology) community radio station providing information An American food writer researching an services to people unable to access printed • article for the Boston Globe on dukkah material. The Special Programs Officer is (which is completely unknown in the consulting with the Royal Society for the Blind United States) and trying to discover to determine an appropriate system by which when and how dukkah became so Library materials can be made available in popular in Australia and New Zealand. formats other than print. • Articles and pictorial material about the River Murray Flood of 1956, especially in The Library has continued to improve its access Renmark. to Indigenous materials by appointing a volunteer How to treat cockchafers in a lawn at Mt Indigenous Indexing Officer. The volunteer • Gambier. will index the names contained within archival material to facilitate family history research. The State Library has begun to participate in the External Reference Group of LinkUp SA, contributing to a statewide cooperative approach 12 Libraries Board of South Australia 13 Libraries Board of South Australia to Indigenous family history research. Annual Report 2002-2003 Annual Report 2002-2003 We will maximise the benefit of new technologies Within the field of sound preservation, the By identifying organisational, staff and international reduction in availability of customer needs and exploring, developing analogue tape stock and equipment became and using appropriate technologies critical during the year. A project was begun The major focus over the last year has been the to trial digital audio preservation procedures finalisation and deployment of the technical based on the Broadcast Wave File format. infrastructure upgrade, as detailed below. The material being reformatted under the With the infrastructure now in place, the trial is vinyl LPs from the library’s legal focus for the next year will shift to completing deposit collection of South Australian sound new software implementations and upgrades, recordings. reviewing network security, streamlining internal procedures and identifying new opportunities By providing an infrastructure for a where ICT can offer a strategic benefit to the technologically enhanced library Library. The Library’s computer system moved into new Computer Room on 1 February. Every A risk analysis of the plan to implement aspect of the ICT technical infrastructure has ‘Thin Client’ technology for the public access been completely updated, including: computers in the new library was conducted • Multi-mode fibre optic backbone, with in October 2002. As a result it was decided not provision for single mode in the future to proceed with this approach but to utilise • Cat 6 cabling standard PC equipment as the platform for public • Cisco switches and routers access in the new Library. • 100 MB connections to the desktop, with provision for GB to the desktop to facilitate digitisation programs in a few cases • The server environment has been replaced and extended • One server is dedicated to supporting functions in the public area • Network attached storage to support digital preservation (some material is now born digital) • Staff desktop PC’s have been replaced and upgraded to Windows 2000 • Networked multi-function devices installed The Nestle’ Write Around Australia presentation was held on • New Public PC’s have been installed 4 November in Parlament House. Sitting in the parliamentary (increase from 30-80) seats are the state finalists for years 5 & 6. Standing from left is Tom Koutsantonis, Member for West Torrens, Paul Prior, South • Upgraded public printing systems Australian Manager for Nestle’ Australia, Bronwyn Halliday, • Upgraded software State Library Director and Stamos Ganiaris, State Library Nestle’ • Plans to install a public wireless network Coordinator. (mNet hotspot)

Core business In the area of preservation, leading-edge A new Library website was launched on 13 technologies have been exploited with a hybrid June using the new Web Content Management approach to reformatting. A Zeutschel hybrid System and using the new logo and style. camera was acquired in November. This state- of-the-art camera is capable of black and white A South Australians at War website with microfilming and digitising simultaneously, over 2,000 digitised images from Library providing a long-term stable platform for the collections was launched on 29 November. preservation of heritage collections, together This website was created to meet a demand with all the advantages of digital access. The for such material for secondary history studies camera is capable of filming items up to AO size.

12 Libraries Board of South Australia 13 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 students and has proved extremely popular with emailing, placing an enquiry through the students and the general community alike. As SLSA website directly into the Library’s a result of the promotion of this site a number database, or chatting on-line via Ask Now of original items were donated to the Library • The Research Query (RQ) database including: was implemented and monitored to • A letter from Private Jack Jensen dated 28 track enquiries and maintain high and August 1915, describing his brief stay in consistent levels of response Cairo before the Gallipoli campaign and the • Remote users continued to be registered famous riot there, in which many Australian for access to online databases soldiers were involved. This very notable • The Library assisted with the letter was digitised and included on the War administration and organisation of website. Family History seminars offered through • Diaries and reminiscences of Leo Terrell WEA. recording his WWI experiences at Gallipoli and on the Western Front in France. He By advice in the preservation and storage acquired a small painting, on a post card, of materials dated 12 November 1915, showing navy The Preservation Reformatting unit has vessels in the bay and a ship sunk in a squall continued to provide advice at the national in Suvla Bay in the Dardanelles. A medical and international level on micrographic and orderly using only the materials at hand in digital issues. The team also fosters the his medical kit painted it. exchange of professional issues through the international listserv Microlink-l jointly We will provide state leadership in owned with the National Library of Australia. library services By understanding the changing needs In the audio visual arena, the unit has and requirements for responsive, expert provided a consultancy to the South knowledge and advice Australian Museum to survey its archival • The Library participated in the development film and sound collections, identify formats, of the South Australian Public Library examine condition, facilities and equipment, Network website www.libraries.sa.gov.au provide training in handling and identification • The Library participated in the Ask Now and advice about future management. on-line reference service, a national State/Territory initiative offering real-time Locally the Conservation team has provided response to information enquiries using chat advice to the Adelaide City Council Archives, software. and also supplied information about the Library’s capillary cleaning system to a German conservator researching paper cleaning technologies.

By ensuring that we continually improve our areas of specialization A Collections Specialists team was created to provide expert access to identified Library collection strengths. The formation of this team has provided expert access to identified Library collection strengths. The team includes a number of new graduates. Priority has been given to training for these staff

The new Adelaide Hills Library Service mobile library was launched on in their area of specialisation resulting in a 4 March. The $200,000 vehicle uses satellite technology to provide online number of new projects related to collection services to customers wherever it stops. strengths being proposed.

• The extension of the research enquiry service to an on-line facility offering customers the option of telephoning,

14 Libraries Board of South Australia 15 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 ENHANCING ACCESS TO COLLECTIONS AND INFORMATION RESOURCES

We will implement the Master Specialised storage units were resourcefully Storage Plan designed to accommodate material in a range By anticipating storage requirements of formats and sizes from maps and plans, In consultation with consultants MoveCorp, to art works, children’s toys and audio wax the State Library has implemented a strategic cylinders, while rare items have been moved Master Storage Plan to manage its fifty to a dedicated Rare Books Room. kilometres of collections. Major collection moves involving staff from a number of teams The State Library installed two Network have included the relocation of rare items to Attached Storage (NAS) devices that provide the new Rare Books room and the transfer of a total storage capacity of 630 gigabytes. This open access books, periodicals, newspapers will allow storage of over 100,000 high quality and microforms from the Mortlock Wing and digital images of black and white photographs. Institute Building to the new public areas in The devices will be used to store digital the Spence Wing. master files of pictorial and audio collections. These files will then be more readily accessible than the current main storage method on multiple CD-ROM disks.

We will manage the preservation of materials Following the organisational restructure, the Library’s preservation activities have been brought together for the first time, enabling a consistent approach to preservation issues across the whole library. The new Preservation team comprises a Manager, two Coordinators (of Preservation and Web Services), a Storage Officer, a Senior Conservator and three Conservation Officers, and Collection Maintenance and Reformatting units. Library Technicians have also become The South Australians at War website was launched on part of preservation services for the first time, 29 November by Hon Trish Worth, federal member for and will help integrate preservation activities Adelaide, at left. Seated is Betty Lawrence OAM whose words as a nurse in the Korean War are featured on the website with database management procedures so as an audio file. Standing centre is Chris Hunter whose the movement of materials into and out experiences in the Vietnam War are featured in a poem. At of the area and the creation of surrogates right is Ken Darwin whose World War II experiences on the Burma Railway are featured from his memoir. are accurately represented in the library catalogues. By ensuring storage provides optimal By developing co-operative efforts with conditions for preservation, security and other agencies access The Preservation unit has worked closely A comprehensive shelf tidy of all open access with Artlab Australia in preparing a range collections was conducted prior to opening of items for forthcoming exhibitions in the the new building. new State Library. Conservation staff have prepared and stabilised the majority of items The basement of the Spence Wing has been for the new Mortlock Wing exhibitions, the laid out with rows of compactus shelves Reformatting unit has managed the digitising efficiently housing higher-use materials in of items for the Boland Newspaper Exhibition, controlled environmental conditions, while while Artlab staff have provided specialised low-use items have been moved to offsite treatments for items being displayed in the storage at Netley. The plan, based on the Treasures Wall. principle of storing ‘like with like’ formats and sizes, allows for ten years future expansion.

14 Libraries Board of South Australia 15 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 In the educational arena Preservation staff Library’s collections of maps, reference and collaborated with Artlab to deliver a series of heritage materials, including over 114,000 school holiday programs and the successful ‘open access’ items, 6000 shelves of stack ‘Something on Sundays’ preservation awareness items and 1000 map drawers. programs, with over 300 young people and adults attending. We will ensure the development of collections Funded by the National Library, the By providing general reference and Reformatting unit successfully completed two information resources that meet identified major co-operative projects to microfilm the customer needs. South Australia Truth 1941-1964 and the Monograph purchasing was again supported Yorke’s Peninsula Plain Dealer 1895-1926. by $75,000 provided by the Libraries Board Similarly, partnerships with Mount Gambier from Mortlock trust funds. This annual Public Library and the Border Watch Newspaper, supplement will conclude in 2003-04. and /Enfield Public Library enabled Additional resources were purchased in the filming of theBorder Watch 1985-1986, the areas of topical interest such as bioterrorism; Northern Suburbs Weekly 1952-1961 and the emergency and disaster medicine; genetic Northern District Courier 1925-1927. engineering for medical purposes; nutrition and the safety of food; viral diseases such By using best practice preservation strategies as Creutzfeldt -Jacob (mad cow) disease; including disaster preparedness men’s health. A number of nursing texts were In line with the National Strategy on Cellulose acquired in response to a perceived demand Acetate, the first stage of a major project for this information from nursing students. to copy all acetate microfilms onto a stable polyester film-base, rehouse all microfilms in Subscriptions to two additional full text ‘archival’ enclosures and to relocate masters electronic resources were placed, and to the National Library’s cold storage vault these will be made available to the Library’s was completed. To date over 3800 films have registered remote users throughout South been copied. Similarly a smaller program to Australia: progressively stabilise and copy at-risk acetate- • The Times Digital Archive, which based South Australiana films and videos onto provides access to the full-text of professional Betacam video has continued, the Times, a major historical resulting in 426 films and videos being resource that will grow to over stabilised, of which about half were selected for 8 million articles from 1785 to 1985 reformatting. • The Encyclopedia Britannica Online, a valuable ready reference source which A project was begun to conserve and reformat includes the full-text of the Britannica, 560 films that were the South Australiana the Merriam Webster Collegiate component of the former South Australian Film Dictionary and Thesaurus, and many and Video Centre collection that was transferred interactive features. to the State Library in January 1995. During the Public access to the sheet map collection year work was completed on 200 of these films. continued to be limited due to collection The State Library is taking responsibility for moves and building works. A program was preservation of those titles that ScreenSound begun to build a digital collection of historical does not have in its collection. map series including South Australian cadastral maps complied by G.W. Goyder and A long-term strategy was begun to systematically Australian aeronautical maps produced during clean priority items in the Library’s collections. World War II. As a first stage, all items in the Rare Books Room were meticulously cleaned by Artlab Australia. The John Bray bequest continued to fund Priority collections were cleaned in-house by the purchase of classical literature. Eight government redeployed staff and commercial new titles were received including a new cleaners during the closure period. An estimated translation of Apuleius’ rhetorical works. 296,000 priority items were cleaned from the

16 Libraries Board of South Australia 17 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 By building on selected strengths, with World war II and his subsequent artistic a focus on South Australiana, and that and theatrical life. support priorities and new initiatives for • The logbook for 1875-1876 of the paddle the State. steamer Goldsbrough, built for early SA The State Library acquired, from the British pioneer Lachlan McBean, was donated by Library, a digital copy of three stories by his descendant with the same name. Matilda Jane Evans, Australia’s second • The SA icon business Balfours Pty woman novelist and the first to be published Ltd donation of their records trace in South Australia, writing as Maud Jean its development from 1877 to the Franc. These stories were published in the 1990s covering every facet of the magazine The Crystal Stories in London pastry industry. At the same time, the between 1882 and 1885, and provide a State Library received 11 oral history valuable insight into the development of interviews made with former Balfour Australian literature. No other copies are employees by historian Karen George known to exist in Australia. (commissioned by the Adelaide City Council to document Adelaide’s business The Hutchinson bequest was used to history). purchase a scrapbook containing a collection of South Australian theatre handbills for The State Library Foundation provided a programs performed for a Temperance significant sum to enable the State Library audience in the Port Adelaide, Semaphore to enhance coverage of wine. This will be area from around 1895 to 1903. a major collection development focus over the next two or three years. As a first step, a Approximately 500 additional recordings by subscription was placed for the influential bi- the internationally famous South Australian monthly magazine The Wine Advocate. baritone Peter Dawson have been identified in donated material, along with a significant By actively promoting the State Library as number of recordings of other South a legal deposit repository Australian performers including Bobby Limb. The Library has developed a network of informal contacts with government The State Library processed 1,008 published department and agency libraries to ensure donated items in many different formats. that publications from these agencies are Notable donations included a collection of deposited. These publications comprise 32% 117 books on interior design and related of South Australian monographs received subjects as part of the Martine Burns during the year. bequest, which also included a sum of money to spend on enhancing the general collection By encouraging more donations of in this subject area. indigenous and culturally diverse materials relating to South Australia Notable archival donations included: Notable oral history acquisitions included: • A sketchbook created by William Hoare, • Recordings of interviews of twelve a member of the 1869-1870 Goyder prominent South Australian Aboriginal expedition to the Northern Territory. women conducted as part of the Council This contains 15 pen and watercolour of Aboriginal Women of South Australia drawings of plants and wildlife which Oral History Project complements his diary of the expedition, • Interviews of refugees conducted by in which he documents each picture, the Global Education Centre for the and which is part of the William Hoare Acting for Change, Welcoming Refugees papers already held by the Library program. • The personal papers of well-known expressionist and abstract artist, and Important papers were purchased relating to co-founder of the Arts Studio Players, Swiss-born missionary Ernest Eugene Kramer Wladyslaw Dutkiewicz, documenting his (b. 1889) outlining his work with indigenous experiences as a displaced person after people of central Australia with his wife Effie,

16 Libraries Board of South Australia 17 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 until they left in 1935. Reports for the Aborigines copy and/or microfilm format was Friends Association include accounts of Mr completed in April, fulfilling a Kramer meeting Aboriginal communities, while longstanding commitment to the on trips by camel out from Alice Springs, and his CASL Newspaper Plan for Australian sketches of the desert terrain. Libraries; 655 records were added to the State Library’s catalogue and to We will process materials efficiently the National Bibliographic Database, and effectively representing 423 titles, many unique By providing high quality, relevant and to the State Library timely processing and resource descriptions • Over 9,000 records were added to for information resources the South Australiana Database, Several hundred thousand catalogue the majority being for biographical amendments were made during the building entries from the SA Biographical period using the Library Management Systems’ card file. global update function, in order to keep staff and customers promptly and accurately informed of By using best practice procedures and changes to access conditions for material. regularly reviewing them. Acquisitions procedures for legal Cataloguing/recataloguing/integration projects deposit publications were reviewed and completed during the year included mainstreamed to reduce double handling • Cataloguing of family history finding aids and processing turnaround times. • Recataloguing of the Harleian and Parish Register Collections Acquisition and cataloguing procedures • Cataloguing of material located in the Rare for non-South Australian government Book Room publications were reviewed and • Integration of the Carnegie Collection into streamlined. the storage monograph sequence • 15,178 published items were added to the Procedures for integrating the three Library catalogue; 57,513 serial issues were Innopac databases were trialled accessioned (27,963 newspapers, 17,649 successfully but a decision was made general reference collection periodicals and not to proceed at this time because of 11,901 South Australian periodicals) data integrity issues, and also because of • 48.45 linear metres of archival records were the availability of the MetaFind product, processed into the collections which allows simultaneous searching • 22,922 items published between 1950 and across the databases. 1973 were relocated from open access to storage, relabelled and barcoded, in a Revised procedures for checking and project carried out between February and recording missing items, and for book June in preparation for the reopening of the repairs, were devised in conjunction with State Library; a further 17,000 items are Collection Maintenance. expected to be processed • Newspapers and serial issues continued to be made available for public access within a maximum of 24 hours of receipt for 95% of the time during the year • The project to convert the Royal Geographical Society’s Australiana and Rare Book collections was completed in September. A total of 4,726 items were added to the catalogue during this project, with 1,552 representing items not held in State Library collections • The project to fully catalogue all South Australian newspaper titles held in hard

18 Libraries Board of South Australia 19 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 SHARING THE LIBRARY

We will develop and implement a monitoring figures show the value of free media comprehensive marketing plan obtained by the Library was $56,377, comprising By continuing regular market research on print $16,833, radio $30,333 and television $9,211. customer needs The State Library deferred its annual customer By providing staff with marketing and research undertaken each June while it customer service skills so they can promote the was still in its temporary location in the two Library heritage buildings. Instead, there will be Many staff in the State Library and in public research conducted when the Library has libraries were involved in Year of the Library relocated back into the new Spence Wing to activities. This included training in and determine customer views of the new facility. involvement with the media, particularly as part of the JustAsk@yourlibrary campaign. Terms of reference were prepared for a State Library staff received customer services Services Advisory Panel to facilitate direct training in preparation for the opening of the new customer feedback into the operations of the library. This included participation in workshops Library in preparation for the new service conducted by John Stanley. environment in the Spence Wing. We will create a vibrant level of public programs for all user groups By organising a regular program of events highlighting our collections and information, while integrating with major events The State Library focussed its public programs on activities in the community while the building has been redeveloped. This included an outreach program to shopping centres and regional field days, including Burra, Eyre Peninsula, Maitland, Mt Barker, Parndana on Kangaroo Island, Port Augusta and the Riverland. Library staff answered The State Library stand at the Royal Adelaide Show in an average of 360 enquiries using laptop access to September was full of information, visuals and handouts, with several laptops to answer some of the 2,000+ enquiries. the Library’s website, with 2,162 enquires at the Royal Adelaide Show. Other activities included By developing a strong brand for the new the Annual Lecture, moderated by Philip Adams Library and titled Not just talking heads: storytelling on An important component of the State Library film. redevelopment was the creation of a new visual identity. The identity is literal, simple Collection Specialist staff provided a stand and and effective, encapsulating the direction advice at the South Australian Photographic and philosophy of the Library, respect of its Preservation Society exhibition on 1 June. history, use of technology, encouragement of Collection Specialist staff have provided talks to discovery, and reiterates the delivery statement groups such as Probus Clubs, Genealogy Societies, ‘For your information’. The logo combines a Institute of TAFEs and Writers Groups. primary blue ‘L’ symbolising the library, its history and strength as a cultural icon, with a By offering a comprehensive outreach program red dot above, representing the letter ‘i’. The throughout SA to ensure that the Library is ‘i’ symbolises information, destination and perceived as a critical source of information location, much like a red dot on a map. The and reference material and broadly used State Library’s promotional magazine Extra The creation and implementation of the SA Extra was revamped as a full colour twice a Memory concept was advanced during the year. year tabloid. It will consist of a series of interpretive websites, acting as portals to key primary source materials By creative use of media and other activities relating to both the history and culture of South to create high levels of awareness of Library Australia held in collections throughout the State services as well as providing links to relevant organisations The State Library has provided briefings and and websites. preview tours for the media and VIPs to keep 18 Libraries Board of South Australia them informed of building progress. Media 19 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 DEVELOPING PARTNERSHIPS

With public libraries By working together on the joint promotion By providing training and information about of library services State Library services The State Library, public libraries, TAFE, Public library staff are kept informed of changes university, School libraries and library to State Library services by regular emails from technicians worked together on a promotion of the Public Libraries Liaison Librarian, who also libraries under the banner 2003@yourlibrary contributes regularly to the PLAIN newsletter Each month had a theme and libraries were to public libraries. Public library staff regularly able to choose involvement in those themes that email or telephone the Public Libraries Liaison suited their target markets. Satirist and political Librarian with enquiries on specific issues. commentator, Bryan Dawe, was involved in a series of commercials, poking fun at and During the year 24 training and information drawing attention to libraries and their role in sessions were provided for 83 regional and information provision. metropolitan public library staff. Regional libraries visited include Port Lincoln, With other libraries, archives and other Bordertown, Millicent, Penola and Kingston. relevant professional organisations Visits to Port Augusta, Burra and Maitland public By building relationships to ensure libraries were abutted onto attendances at their collections are given national exposure local country shows. As an SA Memory pilot, a River Murray website has been planned to actively involve regional public libraries and associated history groups. The State Library has been working with the National Library of Australia on a planned touring exhibition of treasures from Australian libraries.

By forming collaborative ventures and consortia arrangements The Library was involved in discussions with the National Trust and Douglas Mawson Institute of Technology for acquisition strategies for photographic materials.

A joint promotional campaign for South Australian libraries By fostering staff involvement in professional 2003@yourlibrary was launched at the Convention Centre on 2 December. associations, activities and networking From left is Christopher Chia, CEO of the National Library of The State Library became a member of the who launched the campaign, Lisa Temple, Bryan Dawe, MC and patron of the year, Hon John Hill, Minister assisting the Premier in the Arts, and John Spatial Sciences Institute – a national body Comrie of the Local Government Association. for all stakeholders in the spatial information industry. Another successful Nestlé Write Around Australia competition was run in conjunction with public Bronwyn Halliday is chair, School of libraries. The State presentation was held at Communication, Information & New Media Parliament House with a record attendance of Advisory Committee, University of South 110 guests. The entries for the 2003 competition, Australia, and is a member of the School of received in May, rose by 11% to 2,410. Commerce Advisory Board, University of Adelaide. She also chairs the Year of the Library Cooperative ventures with public libraries to Steering Committee. commemorate Year of the Library included business @ your library with presentations given Margaret Allen is the CASL representative at Adelaide Hills Council libraries at Lobethal and on Standards Australia & New Zealand IT- Stirling in April and Just Ask @ your library with 019 Committee - Computer Applications four ‘Stump the Librarian’ sessions, including - Information & Documentation. She is also a celebrity panel, held at the Burnside Public a member of CASL Performance Measures Library in February. Working Group, and a member of Public

20 Libraries Board of South Australia 21 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Libraries EIC (Electronic Information Committee) students from six rural schools. School Holiday Steering Committee. programs were held in October January and April with a total of 160 children attending. Tania Paull is on the CASL Public Library Performance Measures working party, the By exploring collaborative, integrated Information Economy Advisory Board, the Joint approaches to schools with the other North Use Libraries Committee and the Salisbury Terrace cultural institutions Learning Partnership. She is also on the Selection In collaboration with the Adelaide Festival and access for teaching and learning materials Centre, and working with their Education Officer, guidelines for preschools and schools - Review the State Library has worked towards the full Committee Chaired by Chris Hanna MP. production of The stowaway and the Captain’s cat that will be performed in August 2003 at the Other staff involvement: Centre. The work in progress, ‘Trim the Captain’s • Karen Brandwood chairs the Council of cat’ was presented to school groups in April Australian Libraries Education Group. 2002. Education officers from the State Library, • Heather Brown is on the state committee Adelaide Festival Centre and South Australian of AICCM (Australian Institute for the Maritime Museum collaborated on the preparation Conservation of Cultural material), a member of a teacher’s guide to support the full production. of ALIA National Acquisitions Committee, and a member of MS4 Standards Australia Seven secondary school students participated in Australasian Subcommittee on microfilming the Library’s work experience program during • Peter Jenkins is a member of the CASL the year. The program provides students with an Digital Issues Working Group and the opportunity to see the Library’s operations behind UniLibraries SA Digital Imaging Group the scenes as well as experience working in an • Tony Leschen is a member of the CASL active customer service environment. Consortia and Licencing Working Group, and the PANDORA Consultative Committee By collaborating with the teaching institutions • Beth Robertson is on the working party and of library and information studies, and Interim Committee establishing the History information technology Council of South Australia. The broad aim of field work is to give the student practical work experience at the beginning Core business professional level in the field of librarianship During the year the Library contributed holdings, and/or related areas such as records management. original and upgraded cataloguing data and Two students undertook fieldwork placements at authority data for name and subject headings to the Library during the past year. the National Bibliographic Database via Kinetica: • 12,729 holdings With Arts groups, Festivals, special • 2,811 new (original) catalogue records events and conference organisers • 3,843 upgraded catalogue records To ensure that State Library of SA contributes • 240 new and upgraded authority records to their programs and supports their initiatives The Library was among the top ten National The Library presented a forum ‘Not just talking Bibliographic Database contributors of original heads: storytelling on film’ on 3 March as part of catalogue records and authority data for the the Adelaide International Film Festival. year, and was also among half a dozen Kinetica participants contributing to the purchase of Table With tenants and associated groups of Contents bibliographic data to enhance the The Redevelopment Project team worked closely value of NBD records for all members. with all tenants to ensure access to services in temporary locations and in planning for With educational and community permanent locations to meet their expectations. organisations/institutions By promoting and tailoring our resources to the education sector During the year 35 teachers brought 759 students through the State Library for tours, including

20 Libraries Board of South Australia 21 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 IMPROVING FINANCIAL RESOURCES AND SUPPORTING SOUND MANAGEMENT PRACTICE

Through sponsorships staff participated in training on OHS&W By demonstrating that the State Library is an responsibilities and accountabilities with integral part of the information economy many supervisors and managers also The State Library coordinated a submission receiving training in hazard management to the newly formed Economic Development and accident/incident investigation and Board on the role of the library network in the reporting. Specialist training was provided information economy. A forum was held with for staff who regularly undertake manual interested parties to develop the submission handling activities and for those working with the assistance of social economist John Mc with hazardous substances. A WorkCover Donnell. Audit was undertaken in March 2003.

Through grants By ensuring and promoting quality By exploring all avenues available for grant staff training and development, allocations eg education/social welfare including management training (locally and overseas) A skills audit was conducted for all staff The Foundation has subscribed to national to identify specific training requirements databases that provide information on upcoming for each employee as applicable to their grants, which is circulated to State Library Senior position. This information will be collated Management and Managers. The Foundation into an Arts SA strategic training plan for coordinated submissions for grants to secure implementation in 2003-04. A new staff funding for various Library projects. Funding was training database was introduced enabling received from Health Promotion through the Arts the accurate monitoring and reporting for the development of ‘Trim’ in collaboration of staff training costs both external and with the Festival Centre. internal. The staff induction program was reviewed and updated to provide Through bequests comprehensive information to incoming By establishing a structured bequest program staff including the new graduates. The Foundation employs a Gifts and Bequests Officer to run a structured bequest program. This Five staff were supported through the included the conducting of bi-monthly Planning granting of study leave to continue for the Future seminars and weekly tours of the or undertake study in Information State Library targeting senior citizen groups. Management at Masters, Post graduate, Various functions are held by the Foundation Undergraduate and Vocational (TAFE) to attract potential benefactors and visiting of levels. possible bequestors occurs on an ongoing basis. By maintaining clear and open Through fund-raising events communication throughout the By tailoring appeals to needs of Library organisation Fundraising campaigns are held annually with The fortnightly Building Redevelopment the major redevelopment appeal having been Newsletter and regular informal lunchtime held successfully over the past three years. meetings with staff continued to keep staff Ongoing presentations, black tie functions informed and to provide an opportunity and tours were held to potential sponsors and for questions about the progress of the donors of the Foundation seeking support and building redevelopment. Regular full membership of the organisation. staff meetings were also held. Managers were encouraged to maintain clear and Through staff support open communication with their teams By maintaining and promoting the State through regular meetings and individual Library as a safe workplace discussions. State Library staff worked closely with Arts SA to develop a systems approach to the management By encouraging staff input in decision of Occupational Health Safety and Welfare. Key making personnel were involved in the drafting and Staff were involved in many decisions development of policy and procedures for use related to the building project including across Arts SA agencies. During the year all equipment purchases, selection of the

22 Libraries Board of South Australia 23 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 successful tenderer for the Café, procedures electronic reports will replace the printed for the operation of the new building and the versions early in the 2003-04 financial provision of services. year, thereby enabling earlier reporting of monthly financial information to State Library By streamlining procedures, establishing management. records and knowledge management systems The State Library introduced a Records By ensuring that our ‘fee for service’ Management Unit for the first time in March. This operations are well managed unit consists of two staff that are responsible Procedures relating to revenue raising activities for the management of corporate records in were updated during the year for the Bradman accordance with State Records requirements. Collection exhibition, Copy Centre, Bizline and In late 2002 a records management strategy Preservation. was developed in consultation with State Records to be used as a guideline for future Through working with volunteers records management activities. State Records By ensuring that they have clear working also worked with the State Library on the guidelines and are supported in their development of an operational disposal schedule activities for the assessment and sentencing of corporate The State Library provides a volunteer-friendly records. environment in which volunteers work alongside paid staff to enhance access to the State Since March the Records Management Unit has Library’s collections, services and programs. sentenced over 300 boxes of inactive records. Clear working guidelines are established by The unit is also working on a file conversion providing job and person specifications and a project to move active records into a more comprehensive induction process. A structured efficient lateral filing system. The State Library volunteer program ensures that policies anticipates moving to an electronic records and protocols are maintained, and ongoing management system once a whole of government supervision by delegated staff in specific project records management system approval process is areas ensures that volunteers are supported in completed. their day-to-day involvement.

Through prudential financial and human By recognising and respecting their work and resource management commitment to the Library By ensuring that staff have a high level of There are a number of ways in which the Library financial knowledge and expertise. acknowledges the work of volunteers. This has The Business Manager met with various staff included a series of get-togethers throughout during the year to discuss budget formulation the year, with presentations by staff on topics and reporting and assistance with interpretation including shipping collections, exhibitions in of financial reports. the new Library, establishing our new customer service functions, and building redevelopment By meeting allocated budgets and by foresight updates. The end of 2002 was celebrated with and contingency planning early in the budget a Year of the Outback Christmas Muster, when cycle former rare books librarian Valmai Hankel PSM The State Library finished the year exactly on joined staff members in providing entertainment its budgeted target. A close scrutiny of monthly in appreciation for the invaluable input of Library actual financial results compared to budget volunteers. enabled the Library to manage its budget and for all managers to take responsibility for their own budgets.

By providing enhanced financial reporting which assists users The Library volunteered to be a trial site for electronic monthly reporting from Arts SA. Trial electronic reports were received for the month of June 2003 and appropriate feedback was provided to Arts SA. It is anticipated that 22 Libraries Board of South Australia 23 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 PLAIN CENTRAL SERVICES

PLAIN Central Services overview willingness to continually review its services PLAIN Central Services (PCS), in partnership and operations and to ensure that they with the public library network, supports the remain relevant. provision of public library services in South Australia. PCS supports the network that The Libraries Board of South Australia has delivers public access to the Internet, provides played a significant role in the development shelf ready catalogued materials, coordinates of South Australian public libraries and collections of materials in community languages, encouraged innovation and best practice. This print disability and a film and video collections vision has provided the leadership to create and provides strategic support for the 138 public and continually develop progressive public libraries in South Australia. library services in consultation with local government. With the continued development PCS manages the State Government’s public of public libraries by Local Government, the libraries grant program. It operates under the strength of the State and Local Government Libraries Act 1982 and the Memorandum of partnership and the impact of new technology Agreement between the Minister for the Arts there are opportunities to review and plan for and the President of the Local Government the future. Association for the funding of public library and community information services The strength of this network is the 2001/2006. PCS reports to the PCS Standing commitment of the library staff working with Committee, which is a sub-committee of the local government and their communities. Libraries Board of South Australia, and the Towards 2010 identifies that investing in Council of Library Administrators of South further developing information technology Australia (CLASA) to support the provision of and the skills of library staff and enhancing public library services across South Australia. regional networks provides the support mechanism to continue the development of The partnership between CLASA and PCS and the public library network. the LGA has delivered significant benefits to the network. They include the provision of free public Review of funding arrangements access to the Internet in public libraries, access for public libraries and community to electronic databases, access to the statewide information services inter library loan service and the delivery of The Libraries Board approved the key significant cost benefits to the network. findings and recommendations of the review for implementation in 2003-04. Towards 2010: Developing the public library network of South Australia Public libraries In March, following extensive consultation, The use of the population based model for the report Towards 2010: Developing the the allocation of subsidy for public libraries is Public Library Network of South Australia maintained. Past anomalies such as the was released setting the strategic directions for 8.5 % loading for country libraries was PLAIN Central Services and public libraries for removed and recognition of the needs the next five years.Towards 2010 provides a of remote areas identified. The subsidy pathway to further develop and strengthen the allocation was altered to provide a 40% public library network. It focuses on the three operating subsidy and 60% materials subsidy areas of governance, ensuring excellence and of the total state funds provided to each investing in the Public Library Network. library.

The services provided by PLAIN Central Services Community Information have provided a base on which all libraries can The funding model developed for community build to maximise resources and provide quality information reflects a population-based services across the state. Towards 2010 builds model. Community information funding will on these strengths and ensures that the benefits be provided on an equitable basis across local and efficiencies for State and Local Government government, with matching funds required funding are achieved. To date the effectiveness of from local councils. PLAIN Central Services has been ensured by its

24 Libraries Board of South Australia 25 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Internet and telecommunications review Service level agreement PLAIN Central Services supports the provision The service level agreement between PCS of free public Internet access in public libraries and CLASA on behalf of all libraries has been across the state. an effective agreement to ensure PCS is responding effectively in providing services to The increased use of the Internet across public the public library network. Key outcomes for libraries has been significant. Many libraries are 2002- 2003 include: using capacity bandwidth, which is reducing response times for Internet users, and access to Technical Services P2. PLAIN has developed a sustainable solution Measure: All urgent material will be with Telstra to address issues of bandwidth, catalogued within two working days of arrival equity of access and infrastructure across the in Technical Services state, and a sustainable model within budget Result: All urgent items were catalogued forecasts and future needs. The partnership with within 2 working days Telstra commenced in March and will provide a virtual private network solution and provide three Measure: All non-urgent material will be times the existing level of bandwidth for Internet catalogued within 7 working days of arrival in access for libraries. The project will be completed Technical Services in November. The project will ensure that public Result: The average turn around time for libraries continue to provide innovative electronic non-urgent material is services to all library users across the state. The Non Fiction 13.2 days network will allow for future development of Fiction 12 days shared web catalogues, shared databases and access to digitised records that can be shared Measure: A selection list will be available across the state. between the 8th and 21st of each calendar month Libraries Board tour of Yorke Peninsula Result: During August the Libraries Board toured Titles: 62191 Yorke Peninsula libraries including Ardrossan, Titles Selected 41281 Yorketown, Minlaton, Maitland, Moonta, Kadina, Snowtown and Balaklava. The Libraries Number of titles catalogued Board was impressed by the success of School Total: 36930 Community Libraries and with the partnership Originals 5766 (15.5%) with Local Government and DECS to provide Copy cataloguing 22525 (60.9%) progressive library services for their communities. Reorders 8504 (23%) Highlights of the tour included the newest School Community Library at Ardrossan, resource based Average Book Price $23.82 learning at Minlaton, the success of library depots at Yorketown, library redevelopments at Moonta Business Operations and Snowtown, high use of the Internet and the Measure: PCS Acquisitions staff to ensure overall enthusiasm of library staff and the support all urgent material is unpacked & processed for libraries provided by local government. within 2 days. Result: 2 Working Days Materials contracts During 2002-03 PLAIN Central Services staff Measure: All non-urgent material is unpacked negotiated supply contracts for library materials & processed within 7 working days supply valued at $12 million over 3 years. A major Result: 6 Working Days change is that suppliers will provide catalogue records for materials. This will result in an Computer Services increased efficiency for libraries, as materials will Measure: P2 system is available 96% of arrive at the library shelf ready, increasing the primetime from 9.00am to 9.00 pm efficiency of the services PCS provides through Result: The average per month is 99.91% the P2 procurement software.

24 Libraries Board of South Australia 25 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Measure: The Internet service is available 96 % of Libraries go online system primetime per month The Minister Assisting the Premier in the Result: The average per month is 99.96% Arts, John Hill and LGA president, Max Amber launched the public library website Measure: All first level help desk calls and emails www.libraries.sa.gov.au in February. The are to be resolved within 8 hours or less. website provides access to the 138 public Result: libraries, two state wide databases, links to Total Calls 3608 key information on the internet and services First Level 3175 (87.9%) and events at each library.

Measure: All second level help desk calls and The website is the first stage of the Public emails are to be resolved according to supplier Library Network marketing plan. It aims to service level agreements. increase the awareness of library services Result: across the state and provide an electronic Total Calls 3608 portal to information. Second Level 433 (12%) The marketing campaign has also focused on Statistical reports for public libraries can be found the 2003@yourlibrary promotion. Key events on the PCS website www.plain.sa.gov.au run by each library included Holiday fun @ your library, Just ask @ your library, Doing PLAIN Central Services Standing Business @ your library, Treasures @ your Committee library. The PLAIN Central Services Committee has met each month to provide advice on the directions for The campaign has been very successful PCS on behalf of the Libraries Board. in creating a statewide focus for library promotion with extensive media coverage. Library developments The campaign will continue in 2003 and is Many public libraries across the state were opened a feature of the public library marketing in the 1970’s and are now reaching a thirty-year campaign. life span. To renew these services several local governments have completed library rebuilding Major projects for 2003–04 or refurbishment programs. The Libraries Board Implementation of the report Towards 2010: acknowledges the considerable capital investment Developing the Public Library Network local government is contributing to library includes: buildings and the innovative building design • Investigation of shared services model used to create dynamic community spaces with a for libraries vision for flexible use of library facilities for their • Review of PCS Cental collections, LOTE, communities. Print disability and Film & Video • Relocation of PLAIN Central Services Library developments include: • Integration of Library software with P2 • Tea Tree Gully Library - City of Tea Tree • Purchase of catalogue records Gully • Implementation of Internet upgrade • Ardrossan School Community Library • Investigation of broadband initiatives –District Council of Yorke Peninsula • Trial of Books in the Sky project with the • Payneham Library - City of Norwood, Royal Society for the Blind Payneham and St Peters • Strategic plan for PCS Information • Adelaide Hills Mobile Service – Adelaide Hills • Technology requirements Council • Public library marketing program. • Moonta School Community Library • Hindmarsh Library – City of Charles Sturt . • Adelaide Community Library – City of Adelaide

26 Libraries Board of South Australia 27 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 VOLUNTEERS

During the year State Library volunteers have Former State Library employee Michael demonstrated their flexibility and commitment returned to the Library in a volunteer capacity to during the building redevelopment. Throughout help sort a collection of around 50,000 records this time of change 62 volunteers have donated about eight years ago by Ron Harms. contributed 5,560 hours in a wide range of areas The collection is mainly 78rpm gramophone that include sorting and collating church records records but also includes several thousand vinyl and food and wine archives, shipping, indexing, records in a range of musical styles from classical and transcribing the work of early pioneers. to rock/pop of the mid 1990s. With his interest Volunteers have also worked directly with State in and comprehensive knowledge of national and Library customers as tour guides or with ELLIS international recording history, Michael has the (the English Language Learning and Improvement expertise to determine which material is suitable Service) as tutors or conversation class leaders. for incorporating into State Library collections and what might be of interest to other organisations.

Collection Processing volunteer Deborah Gard has earned the title of Super Sleuth through her ability to search Library collections and provide comprehensive but concise summaries for the South Australiana Database. This information assists librarians to extend the range of subject headings, thus providing researchers with easy access to an expanded range of information.

To assist the Library’s many family historians, Jean Turner has developed a users guide for a series of microfilm records that are part of the Australian Joint Copying Project. The records contain a wealth of information on individuals who came to the notice of the British courts and may have come to Australia. The guide includes tips and methods gained from her many years of experience in English Language Learning and Improvement Service volunteer Rose Verryt working with family history research and provide a sense of the Japanese visitor Takeshi Arai. records and how to use them.

Long-term volunteer Ivan Hoffmann continues to Bradman Collection volunteers continued to contribute his technical expertise and knowledge conduct a significant number of tours up until of the South Australian amateur film industry to its closure for refreshment on 14 June 2003. The the State Library’s film management project. Ivan Collection is due to reopen in early November. has been working in the Preservation area on The State Library continued to assist with the unprocessed films donated since the 1999 Film ‘Nestle Write Around Australia’ national creative Search campaign, a new project focussing on the writing program that promotes literacy and Library’s 550 commercial release 16mm films, and literature for primary school students in Years 5 older donations such as John Andrew Tennant and 6. With an average of 45,000 participants each Mortlock’s 1930s film collection. year, it is the biggest creative writing program for Volunteers Thos Brown and John Shaw joined children in Australia and the State Library acts as the State Library Foundation administration team a central deposit for entries in this State. during the year. Thos has assisted by scanning newspapers and collating news items and articles This year volunteer Michael Walker assisted with featuring the State Library. John has assisted processing the entry forms by collating statistics with verifying and updating the Foundation’s on school participation, sorting entries into Donor Management Database. This role has particular zones and years and checking if the been particularly important during the building entries were within the specified word limit. redevelopment, given the number of mail outs for Some of the projects undertaken by the Volunteer the opening of the new Spence Wing in July 2003. Program are highlighted below.

26 Libraries Board of South Australia 27 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATE LIBRARY VOLUNTEERS

Project Volunteers Wendy Adams Deborah Gard Robin Radford Roger André Roger Harper Martyn Robinson Kay Anson Fiona Hemstock John Shaw Tony Arbon Ivan Hoffmann Betty Simpson Douglas Baker Maureen Keane John Slape Thos Brown Ilsa Kosier Jean Turner Jane Brummitt Lynette Lee Susie van der Sluys Kelly Daniel Alison McDougall Michael Walker Michael Dover Madge Mitton Jack Warin John Dyer Deanna Nikolettos Len Young Mathew Eldridge Rosemary Radden

Bradman Exhibition Volunteers Alan Hills Mary Hogan Rex Hosking

ELLIS Volunteers Jenny Arger Sue Sykes Douglas Baker Rose Verryt Marion Dredge Margaret Ward Terry Grant Kay White Christine Heap Jack Wilson Glennis Oliver

Friends of the State Library of SA Volunteers Glenys Beckwith Elizabeth Hambly Pamela Sherwin Ken Bremner Rex Hosking Gerrit Stafford Joan Brewer AM Kevin Kemmis Helen Stewart Barbara Drake Diana Love Jill Tucker Conxita Ferrer Gill Pitchon Brian Watkins Joan Fulcher Elizabeth Rogers

Royal Geographical Society of SA Volunteers Denis Sitters Roger Smyth Jenny Treloar

Volunteer hours contributed

2002-03 2001-02 2000-01 Person hours 5,560 5,614 5,790

The Libraries Board thanks all the volunteers listed here for their generous contribution to the State Library during the year. The Board would also like to thank those who have been involved on boards and committees of State Library support groups and the Royal Geographical Society of South Australia, and those who have volunteered anonymously.

28 Libraries Board of South Australia 29 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATE LIBRARY OF SOUTH AUSTRALIA FOUNDATION INC

Fundraising displayed. Sponsorship for the evening was The Foundation has been instrumental in provided by Bianco Hardware (hard hats) and helping to raise the profile of the State Library Yalumba Wines. throughout the year by conducting many functions both small and large and by giving Fundraising continued for the forty panels of the formal presentations to business groups. This Wall, with tours and presentations to prospective has had an excellent outcome with over $100,000 supporters being conducted throughout the being raised from these activities alone and year. Another element of this project was the a number of sponsorship agreements being procurement of raw materials from around the concluded. As the building work progressed tours state for cladding of the wall, which have now and functions were held with behind the scenes been secured from South Australian businesses. glimpses of the new building. This has enabled The appeal target for this installation was the Foundation to secure further donations and $400,000 of which approximately 75% had been memberships, which continue to be pursued. The achieved at the end of the financial year. WOW! Campaign target of $3.2 million set in 2001 is nearing achievement with 93% of this having Mortlock Chamber bays now been raised. All but two of the themes for the Mortlock Chamber bays have attracted sponsors, and strategies are in place to secure funding for the remaining two themes. Themes and sponsors are: • Architecture/History of Adelaide: Pickard Foundation • Communities: Local Government Association • Exploration: Built Environs/Foundation • Christian Heritage: Pray SA • Sport: Bianco Hardware • Shipping: Friends of the Paul McGuire Maritime Library • History of the Library: Libraries Board • Wine: State Library Foundation The Treasures Wall was previewed on 26 February at a • Arts & Culture: Under negotiation ‘hardhat’ function on the building site for donors to the State • Radical Dream: Under negotiation Library Foundation and prospective sponsors. Wearing their individually named ‘I’m a treasure too’ hardhats, courtesy of Bianco Hardware, from left are Anton Simpson, Hon Diana Multimedia Wall Laidlaw and Sandra Gilbert Partners were secured to provide content together with some financial and technical Friends appeal support for the installation of the Multimedia The Foundation conducted an appeal on behalf Wall, which is being designed by Lucy Bannyan of the Friends of the State Library during the of Bannyan Wood in collaboration with John year, the object of which was to fund a bay in the Chataway (KOJO). Further funding is still being Mortlock Wing. There were several specifically sought to support this feature. targeted occasions for potential Friends donors to meet with the Director and to see plans for Bradman Collection the new exhibitions to be located in the Mortlock The Bradman Collection was closed for a Wing. Donations are still being received for this ‘refreshment’ of the exhibition and maintenance appeal. of collection items from 13 June to reopen in November 2003. The closure was completed with Treasures Wall invaluable assistance from Artlab. All collection On a hot February evening, a novel function was items and retail merchandise were relocated to held with 200 guests attending a ‘hard hat’ launch the Spence Wing. Sales of merchandise were of the Treasures Wall. A ‘virtual’ exhibition wall slightly ahead of budget while costs have been was created for the night projecting onto the contained within budget. This indicates that intended site images of the proposed installation financial year 2002-03 has been an improvement and examples of the collections items to be on 2001-02. 28 Libraries Board of South Australia 29 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Gifts and bequests Foundation Board An ongoing bequest program was run by the Patrons The Hon Dr Basil Hetzel AC and Mrs Foundation throughout the year. Gifts and Anne Hetzel bequests are significant fundraisers for the Chairman Mr Andrew Robertson (retired Foundation and Library, and income from November 2002) Mr Peter Gregg these resources enable specific projects to be Vice Chair Ms Valmai Hankel PSM undertaken. Four bequests were confirmed Treasurer Mr Ian Chesterman AM during the year and three are awaiting finalisation. Home and retirement home visits Members Ms Stelanie Alexander (to continued during the year while eight guest November) speaking engagements were undertaken on Ms Rosemary Craddock (Libraries Board of behalf of the program. SA) Mr Mark Gilbert Thirty-five Foundation donors and supporters Ms Bronwyn Halliday (Director) attended a live telecast of AM Adelaide at Mr Richard Ryan AO Channel 7 Gilberton Studios in October. Two Mr John Samartzis other social gatherings were held to meet, greet Mr Tony Scammell and thank State Library benefactors during the Dr Anthony Shinkfield AO (President, Friends financial year. of the State Library) Ms Teri Whiting Two Planning for the Future public seminars Ex-officio Ms Sue Lear (Associate Director) were conducted with 41 participants. These seminars on financial planning, wills and estate The Foundation is grateful to these Board planning have received good publicity and members for their unstinting support, excellent feedback. Seminar speakers came from time and generosity which has allowed our legal, real estate, funeral and financial planning organisation to in turn provide the State businesses and the Library. Library with the support to enable a rich and diverse exhibition program and installations The Foundation thanks Glenn Todman, Brenton to be achieved. The Board of the Foundation Miegel, Richard Burke, Melissa Yule, Andrew wishes to record its sincere thanks to all Koukourou, Michael Langan, David Lean and donors and sponsors for their magnificent Laura Kaminskas for their support. Foundation support this year and encourages them to visit members and supporters were offered and make use of these new facilities. reduced consultation and legal documentation preparation fees. A special group of State Library supporters has been created for people who are leaving gifts and bequests to the State Library.

Future directions With the Redevelopment Appeal almost complete, the Foundation will now turn its attention to again building up the corpus that has so magnificently supported this once-in-a- generation project for the Library. Exclusive previews and themed dinners and other functions aimed at extending the membership group will be held in the many venues that the Library now has to offer.

30 Libraries Board of South Australia 31 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 FOUNDATION MEMBERS, SPONSORS AND DONORS

Members Ms S Alexander Ms J Gramp Mr G Henry Michell Arrowcrest Group Pty Ltd Mr & Mrs R Greenslade Mr G Howard Michell AC Mrs F Awcock Mrs F Gunner OAM Mr E Miller Dr M Ayres Ms BK Halliday & Mr SF Stretton Mr P Morgan Mrs AE Badger Ms V Hankel PSM Dr J Oest Sir Geoffrey Badger AO Dr B Hardy AO Mr & Mrs DL Pank Miss M Baker Ms C Heard Ms V Pearce Mrs H Bonnin Mrs A Hetzel Mr & Mrs R Pleydell Mr K Bremner The Hon. Dr B Hetzel AC Lady J Porter His Hon Judge D Bright Dr R Hetzel Mrs D Ramsay AO Mr I Chesterman AM Mr R Hill-Ling AO & Mrs Hill-Ling Mr A Robertson Mrs M Chesterman Mr & Mrs R Hill Smith Mrs J Ross AM Ms R Collins Mr & Ms J Ho Mr J Samartzis Mr B Cooper OAM & Mrs J Cooper Mrs A Jackson Mr & Mrs T Scammell Mrs R Craddock Ms V Lacey Mr & Mrs R Searcy Mr G Day Mr D Laidlaw AO Mrs E Shannon-Cullity Mrs M Denton OAM Mrs M Laidlaw Mr & Mrs A Simpson Mr C Dunsford Dr & Mrs J Litt Dr M Smith CBE Envestra Ltd Mr & Mrs G Lloyd South Pacific Aluminum Windows Miss C Fleming Miss F M Lowe Mrs K Symes Mrs J Forrest Mr G Mackie OAM Mrs P Thomson Mr B Fricker Mr & Mrs D Marquis Mr J Turner Dr P Goldsworthy Mr K McCall Mrs P Wagner Mr & Mrs M Gilbert Hon I McLachlan AO & Mrs J McLachlan Dr B Wall Mr & Dr E Michell Ms T Whiting

Major Sponsors News Ltd Yalumba Wine Company

Media Sponsors Advertiser Newspapers Ltd Channel Nine Adelaide

Key Sponsors AQ Australia Local Government Association South Australian Tourism Commission Bianco Reinforcing Pty Ltd Malaysia Airlines SA Water Corporation BRL Hardy Wine Company Macquarie Day Cutten State Government of South Australia Built Environs Pty Ltd Nepenthe Wines Wine Press Club of SA Commonwealth Bank Australia Orlando Wyndham Group Winepros Eltrak International & Staff P/L Origin Energy Friends of Paul McGuire Pickard Foundation Friends of State Library of SA Pray SA KPMG Qantas

Sponsors Albern Slate Pty Ltd Lange Family SAM Abalone Pty Ltd Australian Hotels Association SA Melocco Pty Ltd South Australian Film Corporation Bangor Slate Michell Australia Pty Ltd South Australian Tourism Commission Bassett Consulting Engineers Michell Leather Sparke Helmore Solicitors BHP Long Product NRG Flinders – Leigh Creek Coalfields The Myer Foundation Bianco Hardware Olympic Jewellers The Glass Emporium Pty Ltd Bruhn Limestone Pasminco Port Pirie Smelter Pty Ltd UNIMIN Australia Finlaysons Lawyers Penrice Soda Products Pty Ltd Wallbridge & Gilbert Consulting Engineers Holden Ltd Perpetual Trustees WMC (Olympic Dam Corporation) Kangaroo Island Abalone Rider Hunt Adelaide KOJO Group

30 Libraries Board of South Australia 31 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 FOUNDATION MEMBERS, SPONSORS AND DONORS

Other sponsors Blackwell Funerals Goldsbrough Financial Services Ltd Vilis Cakes Century 21 Real Estate Central Piper Alderman

Redevelopment WOW! Campaign donors In Memoriam Donors Hedley Brideson Mr MJ Abbott QC Mr P Morgan Des Ross AM Mr R Andre Ms L Moss Benefactors Mr K Baker Mr T Mowbray Mr C Arsenikakis Mr & Mrs R Brown Justice K Murray Mr DL Barratt OAM Mr A Brissenden AM & Mrs Brissenden Mr J Murrie Gerard Industries Mr L Barrett AO OBE Mr P Nobbs Dr P Goldsworthy & Ms L Temple Judge D Bright & Mrs Bright Mr & Mrs J Osborne Mrs F Gunner OAM Mrs J Brummitt Mr & Mrs D Pank Ms B Halliday Cleland Solicitors Mr J Paull Thomas Hardy family Mr R Collison Mr R Piper AO Mrs A Hetzel Mr B Cooper OAM & Mrs Cooper Lady Porter The Hon Dr B Hetzel AC Mr K Crellin Mrs R Radden Mr R Hill Smith Mrs B Christie-Ling Mr G Rawlins Miss F M Lowe Dr & Mrs D Crompton Dr J Rees Mr & Mrs A McGregor Assoc Prof J Cross Mr R Rowland Mr & Mrs P McKee Mr & Mrs B Ellery Miss J Schroder Macquarie Bank Foundation Envestra Dr A Shinkfield AO & Mrs Shinkfield Mr G H Michell Mrs D Fry Mr R Soulio Sir Frank & Lady Perry Mr & Mrs J Gilbert South Pacific Aluminum Windows Mr & Mrs R Pleydell Mrs J Goodhart Mr J Steinle AO & Mrs Steinle Mrs D Ramsay AO Mr & Mrs J Grose Mrs K Symes WF Scammell family Dr & Mrs Hambly Mr & Mrs J Taylor Mr & Mrs A Simpson Ms V Hankel PSM Mr & Mrs R Teusner Mr C Hargrave Mr B Thompson Supporters Mr D Hayman Mrs J Tragenza Arrowcrest Group Ms E Healey Mr J Turner Boland family Mrs C Heard Mrs K Verco Mr K Bremner Dr & Mrs P Hetzel Mrs F Verco Mr I Chesterman AM & Mrs Chesterman Miss B Hoar Dr B Wall Mrs R Craddock Dr P Jury Mr R Wallace Mr G Day Ms R Langley Mr & Mrs B Ward Miss C Fleming Dr & Mrs J Litt Wives of the Anglican Bishops of Perth Mr & Mrs M Gilbert Mr & Mrs E McCaskill Mr R Williams Mr & Mrs R Greenslade Mr J McCoy Hon I Wilson AM & Mrs Wilson Mr R Hill-Ling AO & Mrs Hill-Ling Mr K Manning Mr & Mrs T Young Hills Industries Mrs E Marsden Ms V Lacey Mr H Marshall AM Hon D Laidlaw Justice & Mrs R Matheson Mr E & Dr P Michell Ms C Mattingley Ms V Pearce Mrs B Mayfield Dr & Mrs I Ross Mrs A Mellor Mrs J Ross AM Mr T Miller Mr & Mrs A Simpson Ms N Mitchell Mr C Simpson & Ms H Wighton Mr D Moody

Bequests Mr R Bevan Mr SC Crawford Ms M Burns Mr AB Pengilly

Seat in History Mrs A E Badger Mrs J Forrest Frank & Hilda Perry Trust Miss M E Baker Holden Ltd Mr J S Ramsay AO ✼ Ms C Bearup Marion High School SAGASCO Holdings Group Mr R Champion de Crespigny AC Mr & Mrs D Marquis Mrs K Symes Ms P Cheesman Dame AC, DBE ✼ Miss C Fleming Mr P Morgan

✼ Deceased

32 Libraries Board of South Australia 33 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 THE FRIENDS OF THE STATE LIBRARY OF SOUTH AUSTRALIA INC

The Friends have continued to contribute to • Peter Goers (journalist and drama the Library throughout the building period. teacher) The volunteer guides faced considerable • Professor Don de Bats (head of American challenges; nonetheless this hard working Studies, Flinders University) group continued their duties happy in the • Angela Goode (journalist) knowledge that a great modern Library was • Archbishop Philip Wilson DD, JCL evolving. There has been genuine excitement (Archbishop of Adelaide) by members and volunteers about the • Michael Angelakis (businessman) redevelopments and the benefits that will • Cath Kerry (chef and author) follow. • Bill Cossey: (CEO State Courts Administration Authority) It has been a very busy year for the • Dr Hilarie Lindsay MBE (author) Committee and in particular the Program • Kate Brennan (CEO Adelaide Festival Subcommittee. Some significant events were: Centre) • Welcome to new members in July • Justice Kemeri Murray (Senior Judge, • A visit to the Conservation Studio in Family Court Australia, Adelaide July Registry) • A visit to the Theological Library in • The Hon. R G Matheson AM (former August Supreme Court Judge). • A Spring Luncheon with Katrina Sedgwick of the Festival Fringe and The bi-monthly Newsletter edited by Alison Adelaide International Film Festival Dolling has been of particular interest to members in September this year, informing them of progressive work • Repeat literary excursion to being undertaken in the redevelopment of the Kapunda/ in September Library. The information given by Associate • A well attended annual general Director, Sue Lewis, has been invaluable in this meeting and annual dinner at the respect. Naval Military and Air Force Club in November This year’s Bibliofileedited by Alan Brissenden • A four-day literary excursion to Port had, as its theme, aspects of art. Roger Andre of Lincoln In Search of Tom Black in the Friends Committee wrote on Friends-funded November art works, Jin Whittington of the Art Gallery wrote • Preview of the exhibition works on Art House, Nancy Robinson Flannery informed organised by the Director and held us about the work of costume designer Thelma in the Institute Building in February Afford (1908-96), and Susan Woodburn reflected • Tour of the Special Collection at on the Rare Book Collection in the Barr Smith the Barr Smith Library organised Library. by Susan Woodburn, the Curator, in May It is believed that the Friends of the State Library • An Autumn luncheon with Anne of South Australia are the only group in this Hetzel and Jill Lambert (again at the country producing facsimile editions. These Naval Military and Air Force Club) excellent publications are eagerly sought by in May speaking on their lives in bibliophiles nation-wide. During this year, the Zimbabwe. Facsimile Subcommittee produced The journal of John McDouall Stuart’s second journey of Wednesdays at One talks by outstanding exploration April-July 1859. This publication South Australian residents have maintained complemented (and completed) the earlier the successes of past years. The Friends facsimile edition of Stuartís five other expeditions. continue to be indebted to the Art Gallery of South Australia for the use of their With the opening of the new Library in mind, the auditorium. As in past years, Century 21 Committee decided a special gift was in order. And Central real estate has been the sponsor for so at a cost of approximately $18,000, a facsimile Wednesdays at One. On several occasions copy of the Lindisfarne Gospels was purchased. there were capacity audiences that provide This significant gift was a production of the substantial income. Speakers were:

32 Libraries Board of South Australia 33 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 highest quality. Thus South Australians now possess a copy world in the big catamaran ENZA New Zealand to of one of the outstanding works of Western civilisation. A take out the Jules Verne Trophy in 1994 in a time further significant gift to the Library by the Friends was of 74 days. a mixed media collage by J S Ostoja-Kotkowski. This is a In August Chris Halstead of the Department of brilliant work by an outstanding South Australian artist Environment and Planning gave a talk on the and certainly will embellish the new Library wherever it is Marine Protected Area Program. Following this hung. was the launch of Neil Cormack’s latest book Sagas Organised by Pamela Sherwin, the annual raffle was of steam and sail. splendidly supported with over $1500 being raised towards In September the annual dinner was held at Cafe the major redevelopment gift. Saltwater in Semaphore, at which two old and Much of the success of the year can be attributed to three new books were presented to the Paul an extremely hard working Committee and the various McGuire Maritime Library, made possible through Subcommittees and their convenors. the great generosity of Mrs Margaret Morgan and Mr Hugh Morgan. Committee Patron Her Excellency the Governor of South Australia, In October a talk was given by Neil Cormack Mrs Marjorie Jackson-Nelson AC, CVO, MBE that provided insights into the skills of the naval President Dr Anthony Shinkfield AO architect, specifically with reference to the Vice-Presidents: Mrs Noel Hayman, Mr Gerrit Stafford barque Garthneill, whose remains lie in the Ship’s Hon. Secretary Mrs Elizabeth Rogers Graveyard at the North Arm. Hon. Treasurer Ms Helen Tsakonas In the New Year, author Judith Roinich became the Members new editor of the Friends quarterly newsletter, the Mr Roger Andre Traverse Board. Judge David Bright Dr Alan Brissenden AM In February the annual general meeting was Miss Alison Dolling rounded off with a wonderful video of the Mr Mark Gilbert restoration of the Swedish wooden ship Vasa, Mrs Elizabeth Hambly which was raised from the mud of Stockholm Ms Valmai Hankel PSM harbour. Mr Tony Arbon arranged this video. No Mr George Lieschke Achievement Award was presented this year, but Dr Jane Oest the committee is actively looking for possible Mrs Pamela Sherwin candidates.

Ex Officio In May sailing ship enthusiast and modeller Pat Ms Bronwyn Halliday (Director, State Library) Guilfoyle, who showed slides of sailing ships from Mrs Helen Williams (Executive Officer). around the world, presented an entertaining talk.

Subcommittees and convenors Sadly, in June, the Friends lost stalwart member • Acquisitions (Valmai Hankel PSM) and former Secretary/Editor, Chris Browne, as a • Printing Publications (Alan Brissenden AM) result of a road accident. Chris’ memory, and his • Program (Elizabeth Rogers) keen interest in shipping and lighthouses, will be • Special Projects (Redevelopment Gift) (Pamela perpetuated in two books to be included in the Sherwin) Paul McGuire Maritime Library. • Volunteer Guides (Gerrit Stafford) • Facsimiles (Mark Gilbert) Committee • Accommodation (Tony Shinkfield AO). President Mr Julian Murray Vice President Mr Alan Workman FRIENDS OF THE PAUL MCGUIRE Hon. Secretary Mr Bob Swarbrick MARITIME LIBRARY Hon. Treasurer Mr Neil Waller

The Friends have enjoyed another successful year, with Members some interesting talks and other events, while also adding Dr Barbara Hardy AO items to the Paul McGuire collection. Mr Alex Cameron Mr Brian LeLeu In July a film night was held featuring the late Sir Peter Traverse Board Editor Ms Judith Roinich. Blake and Sir Robin Knox-Johnston racing around the

34 Libraries Board of South Australia 35 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 ROYAL GEOGRAPHICAL SOCIETY OF SOUTH AUSTRALIA

The cataloguing retro-conversion project Society lectures were held regularly during the undertaken by the State Library was completed. year and the highlights of this program included As reported last year, when still only partly Tim Flannery, speaking on the Australian completed, this has increased awareness of environment; Bernard O’Neil on Johannes the Society’s Library among the general public, Menge and Paul Harvey on the problems of the both locally and internationally, as evidenced by mouth of the River Murray. enquiries from libraries and individuals. Several field trips were conducted during the Artlab completed a preservation survey of the year for an on-going survey of mallee fowl in Australiana section of the Society’s Library the Oakbore/Calpernum region that is providing with the funding received from the National significant data for the Australian Landscape Library’s Community Heritage Grant in October Trust. The Society has commemorated the work 2001. This detailed survey has provided the of Nicolas Baudin in South Australian waters information for future grant applications for the with a bust of the explorer which was formally conservation of the collection. Microfilming of unveiled at the Art Gallery of South Australia further items in the manuscript collection was in March, and will be installed at the Adelaide completed with the funding received from the Zoological Gardens after site preparation. History Trust of South Australia. The purchase of the bust was supported with funding from the Terra Australis 2001 An exhibition ‘Gulden Zeepaerdt discovering Committee, France. the Great South Land’ was mounted at the Bay Discovery Centre, Glenelg. This was a joint The Society’s latest publication Discover the initiative of the Netherlands Emigration Fund Barossa was launched in April. Inc., the Australian Netherlands Chamber of Commerce (SA) Inc., the Netherlands Relief Committee Fund Inc., the Society and the Bay Discovery President Mr Peter Smailes Centre. The exhibition commemorated the Vice President Ms Valmai Hankel PSM discovery of South Australiaís west coast in 1627 Past President Dr Sue Barker by Pieter Nuyts of the Dutch East India Company Treasurer Mr John Dayman (VOC). Originally planned for six months, it has Secretary Ms June Ward been extended to October 2003, with a rotation Assistant Secretary Ms Helen Williams of books. Librarian Mrs Valerie Sitters Public OfficerMr Brian Ward The Society’s Patron, Her Excellency Marjorie Minute Secretary Mrs Ros Blandy Jackson-Nelson AC, CVO, MBE visited the Society to view some of its treasures. Council members Significant donations during the year included Mr Bob Coggins the first instalment of the Millennium Project Ms Deborah Davis on Australian geography, an undertaking of Dr Les Heathcote the Institute of Australian Geographers. This Ms Kelly Henderson project aims to record and document the lives of Ms Jill Kerby significant figures in Australian geography and Ms Sarah Laurence is a long-term undertaking by the Institute. Oral Mr Nicholas Newland history transcripts received to date include Joe Ms Meryl Pearce Gentilli and Murray McCaskill, and 17 others. The Mr Rod Shearing Terra Australis 2001 Committee donated hand- Mr Barry Symons coloured copies of the charts of Terre Napoleon Ms Jenny Treloar (Southern Australia) and Ile Decres (Kangaroo Mr Alan Wallace. Island) in recognition of the Society’s efforts in the Nicolas Baudin memorial. These charts were printed from the original plates produced for the Atlas to Voyage de decouvertes aux terres australes published in Paris in 1812.

The librarian gave a talk on ‘Women travellers in Australia’ to the Men’s Fellowship of the Brighton Uniting Church. 34 Libraries Board of South Australia 35 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATISTICS: CUSTOMERS

The State Library continued in redevelopment mode throughout 2002-03, and was closed from 14 to 30 June while services and collections relocated to the Spence Wing.

Visitor numbers 2002-03 2001-02 2000-01 Entrance gate-counters 331,206 341,751 489,365 Bradman exhibition 31,133 28,776 49,939 Institute Building functions n/a n/a 1,356 Total 362,339 370,527 542,510

Electronic visits 2002-03 2001-02 2000-01 Website usage User sessions 648,330 534,648 471,260 Website hits 9.94 m 9.69 m 7.96 m

Remote logins Text catalogue 663 7,565 22,303

User sessions represent activity by a user from the point its Internet Protocol (IP) number registers with the server until the time it leaves. It is a conservative measure and while not the same, provides the nearest available comparison to remote logins. Website hits represents the gross number of hits. This is the common information technology industry measure of website usage. It includes each component (such as images, etc) on the page as separate hits. Remote logins refers to telnet and dialup access to the State Library’s catalogue by private individuals and through PLAIN. This figure is expected to drop further as most people now access catalogues via a web browser. This type of access is no longer provided, therefore will not be reported next year.

Customer satisfaction 2002 2001 2001 Services Services Facilities Extremely satisfied 41% 55% 32% Quite satisfied 37% 28% 39% Satisfied 18% 14% 23% Total satisfied 96% 97% 94% Neutral n/a n/a n/a Quite dissatisfied 3.5% 2% 6% Extremely dissatisfied 0.6% Total dissatisfied 4.1% 2% 6%

There was no customer survey in 2003 while the service continued to operate out of the two heritage buildings. Additional survey work will be done in 2003-04 when services are fully operational. For the 2002 survey, customers were only asked about their satisfaction with customer service since facilities were in a temporary state during building redevelopment. Totals do not necessarily add to 100% owing to rounding.

36 Libraries Board of South Australia 37 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATISTICS: PROMOTIONS AND OUTREACH

Promotional events and outreach activities

2002-03 2001-02 No. of No. of No. of No. of attendees events attendees events Family History seminars 24 297 Metropolitan 23 24 297 Rural 0 244 24 297 Oral History workshops 1 3 Metropolitan 34 Rural 10 4 Wills seminars 2 38 7 106 Conservation workshops 10 254 25 337 White Gloves Treasures Tours 2 17 5 42 Promotional events/launches 23 477 17 2,954 Preservation sessions School holiday programs (with Artlab) 8 107 ‘Something on Sundays’ with Artlab 3 210 Caring for your Family Treasures with 4 60 WEA Awareness sessions 3 52 Educational sessions School awareness sessions Primary schools 14 10 Secondary schools 17 17 Rural schools 6 29 University/TAFE 13 20 Vocational 3 5 Number of teachers 35 94 Number of students 759 914 Public Library sessions 24 27 Metropolitan 33 103 Rural 50 62 Enquiries at outreach activities 9 10 Metropolitan 2511 1,365 Rural 785 513 Public presentations and training sessions 12 57 879 Metropolitan 30 57 879 Rural 116 57 879 Bradman tours 36 628 57 879 Friends’ Wednesday’s at One 11 735 11 734 Other 17 39 Metropolitan 578 798 Rural 28 Total events and attendees 241 7,729 306 9,264

This does not include Foundation functions such as launches.

36 Libraries Board of South Australia 37 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATISTICS: ENQUIRIES

Reference enquiries received 2002-03 2001-02 2000-01 Foyer (Security) Desk 19,699 27,669 47,378 General reference In person 56,792 97,422 By telephone 21989 23,615 28,794 South Australiana Not counted Combined 18,549 separately with Bray desk in August Reading Room In person 7028 6,073 9,036 By telephone 555 255 420 ScreenSound Australia 60 36 109 Family History Service In person enquiries 11692 13,996 18,706 Equipment/microfilm enquiries 9983 9,155 6,674 Telephone 306 472 n/a Newspaper Reading Room In person 7198 9,260 11,236 By telephone 367 491 1,278 Bradman service desk 18,721 9,608 n/a (Jan-June) Children’s Literature Research Collection 157 294 3,666 In person 46 Telephone 110 Royal Geographical Society Library In person 554 839 1,400 By telephone 526 688 844 Total reference enquiries 129,012 159,243 245,512

Research enquiries 2002-03 2001-02 2000-01 General research enquiries (including from public libraries) Received in person/telephone 216 749 749 Received by letter, fax and email 467 433 1,502 Received through the Web-form 477 682 899 Total 1,160 1,494 3,150 South Australiana research enquiries Received in person/telephone 178 132 229 Received by letter and fax and email 966 806 851 Received through the Web-form 443 848 706 Total 1,587 1,786 1,786 Other research enquiries Permission to publish requests fulfilled 199 270 236 ScreenSound Australia (formerly 48 30 125 National Film and Sound Archives) Total research enquiries 2,950 3,909 5,556

38 Libraries Board of South Australia 39 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATISTICS: PUBLISHED COLLECTIONS ACQUISITIONS

Category Total Total % of total Items Govt Legal Total Total Total purchased expenditure expenditure donated deposit deposit 02-03 01-02 00-01 titles Monographs (No. of titles) Bray 4914 255,596 29.46% 496 2096 0 7506 6088 7288 SA 78 3,636 0.42% 453 0 1380 1911 2131 1743 CLRC 85 5,028 0.58% 62 0 0 147 208 82 RBNC 261 20,547 2.37% 24 0 0 285 68 35 FH 61 2,698 0.31% 6 0 0 42 30 85 Monos in series 116 10,079 1.16% 0 0 0 116 109 220 Totals 5,490 297,584 34.3% 1041 2096 1380 10007 8634 9453

Serials (No. of titles) including microform serials Bray* 1,237 236,558 27.27% 396 1160 0 2793 1486 2111 SA 13 2,240 0.26% 1 0 2700 2714 1808 548 CLRC 13 2,540 0.29% 1 0 0 14 20 29 RBNC 49 6,562 0.76% 5 1 0 55 87 n/a FH 1 131 0.02% 0 0 0 1 6 7

Totals 1313 248,031 28.59% 403 1161 2700 5577 3320 2695 * Serial subscription titles shown are higher than for 2001-02 because those figures excluded current subscription titles which had no payment in that time period, and multiple title subscriptions.

Newspapers (including microfilm) Bray 75 131,134 15.12% 73 0 0 148 149 160 SA 2 141 0.02% 0 0 56 58 49 55 RBNC 1 2,830 0.33% 0 0 0 1 n/a n/a Totals 78 134,105 15.46% 73 0 56 207 198 215

Maps Bray map sheets 2 76 0.01% 1 0 0 3 32 147 SA map sheets 11 2,005 0.23% 2 0 4 17 14 30 Bray spatial data on 35 6,268 0.72% 0 0 0 35 38 CD-ROM SA spatial data on CD- 3 1,102 0.13% 0 0 0 3 28 ROM Totals 51 9,451 1.09% 3 0 4 20 n/a n/a

Electronic subscriptions Bray 39 165,860 19.12% 15 0 0 54 39 36 SA 0 0 0 0 0 0 0 0 0 Totals 39 165,860 19.12% 15 0 0 54 39 37

Audio visual (including CD-ROM) Bray audiovisual 6 320 0.04% 0 0 0 6 Bray CD-ROM 2 5,424 0.63% 0 2 0 4 (monogrpahic) SA audiovisual 280 6,018 0.69% 43 0 89 412 SA CD-ROM 0 0 0 14 0 52 66 FH CD-ROM 9 1,094 0.13% 0 0 0 9 Totals 297 1,2856 1.48% 57 2 141 497 790 775

Total expenditure Libraries Board $795,650 Total expenditure Trust funds $71,917 Total expenditure published materials $867,567

38 Libraries Board of South Australia 39 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATISTICS: COLLECTIONS

Acquisitions - other materials 2002-03 2001-02 2000-01 Archives 48.44 metres 41.13 metres 57 metres Ephemera (SA) 435 items 10,426 items 11,967 items Games (CLRC) 9 games 2 games 44 games Realia (CLRC) 1 items 1 items 109 items Oral history (SA) 148 hours 347 hours 419 hours Photographs (SA) 43 items 34 items 53 items

Collection size as at 30 June 2003

Monographs 583,300 Offsite government publications 200,000 Serial titles 38,600 Newspaper titles 1,160 Map series titles 342 Map sheets 109,283 Ephemera items 154,161 Photographs 359,477 Audiovisual items 85,280 Realia items 2,202 Games 541 Oral history (hours) 5,101 Archives (metres) 4,189

Collection items retrieved 2002-03 2001-02 2000-01 Onsite storage 18 911 25 480 38 055 Offsite storage 3 427 n/a n/a Total 22 124 An item may represent a box of many archival items. Ongoing implementation of the Master Storage Plan has resulted in low use material being consolidated offsite.

Preservation items reformatted Category Number of items

Microfilms published 288 reels 294,012 frames Microfilms archival 71 reels 39863 frames Photographs (conventional) 8196 Images digitised 10344 Sound 341 Film/Video 275

Document delivery services 2002-03 2001-02 2000-01 Items obtained from other libraries for our customers Monographs 127 73 207 Photocopied articles 147 100 168 Total documents obtained 274 173 375 Items supplied to other libraries from our collections Monographs 1,694 1,906 2,847 Photocopied articles 1,525 2,086 1,170 Total documents supplied 3,219 3,992 4,017 Total documents obtained or supplied 3,493 4,165 4,392

40 Libraries Board of South Australia 41 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 STATISTICS: SERVICES TO PUBLIC LIBRARIES

State Library services to public libraries

2002-03 2001-02 2000-01 CLASA Photocopying Scheme (Pages supplied 1,095 1,753 3,526 by the Library to SA public libraries) Number of titles lent to public libraries 990 1,119 1,426 Research enquiries Letters, faxes, web forms and emails 239 368 541 Enquiries received by phone 6 6 19 Enquiries received by phone 245 374 579 Public libraries enquiries as a % of total enquiries 8.9% 11.4% 14% answered

PLAIN Central Services Statistical reports for public librares can be found on the PCS website www.plain.sa.gov.au

2002-03 2001-02 2000–01 System uptime (target 98%) 98.8% 98% 98% Help desk enquiries resolved at first call 97.3% 96% 96% (target 96%) Registered users 1,034 952 a 1,194 Registered Video and Film users on P2 c 2525 1,823 b 142 Items procured through PCS 183,849 189,500 198,159 Cumulative items procured through PCS 3,231,470 3,047,621 2,858,121 % of collection suggestions filled within 2 weeks 96% 96% 95% (target 97.5%) Catalogue records added to the P2 database 36933 36,204 b 36,790 New title records provided for selection on P2 62191 53,504 b 42,023 Titles on P2 selected for purchase 41281 36,154 b 34,393 Interlibrary loans managed on behalf of the 86,937 63,926 52,263 network a Inactive members were deleted when P2 was implemented. b New indicators that relate to the new P2 software only. c. Indicates all ‘active’ registered users that have used the service in the last 2 years.

40 Libraries Board of South Australia 41 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: STATE LIBRARY

PUBLIC SECTOR MANAGEMENT ACT EMPLOYEES BY STREAM, LEVEL, APPOINTMENT TYPE AND GENDER as at June 2003

Contract Contract Ongoing Casual Total STREAM Short Term Long Term M F Total M F Total M F Total M F Total M F Total ADMINISTRATIVE SERVICES Administrative Services Officers Trainees 0 0 0 0 0 0 0 ASO1 6 8 14 1 1 0 3 16 19 9 25 34 ASO2 7 20 27 2 2 0 1 1 17 23 30 ASO3 0 9 9 1 1 2 1 1 0 2 10 12 ASO4 4 6 10 1 1 2 0 0 5 7 12 ASO5 1 5 6 0 0 0 1 5 6 ASO6 2 1 3 0 0 0 2 1 3 ASO7 3 3 6 0 0 0 3 3 6 ASO8 0 0 1 1 0 0 1 1 Managers Administrative Services MAS1 0 0 0 0 0 0 0 MAS2 0 0 0 0 0 0 0 MAS3 1 1 0 1 1 0 0 2 2 Total Administrative 23 53 76 2 5 7 1 2 3 3 17 20 29 77 106 Services OPERATIONAL SERVICES Trainees 0 0 0 0 0 0 0 OPS1 0 0 0 1 1 1 0 1 OPS2 3 4 7 3 2 5 0 2 2 8 6 14 OPS3 0 0 0 0 0 0 0 OPS4 0 0 0 0 0 0 0 OPS5 0 0 0 0 0 0 0 OPS6 0 0 0 0 0 0 0 OPS7 0 0 0 0 0 0 0 Total Operational Services 3 4 7 3 2 5 0 0 0 3 0 3 9 6 15 PROFESSIONAL SERVICES Professional Services Officers PSO1 9 30 39 0 1 1 0 10 30 40 PSO2 1 5 6 0 0 0 1 5 6 PSO3 1 2 3 0 0 0 1 2 3 PSO4 0 0 0 0 0 0 0 PSO5 0 0 0 0 0 0 0 Managers Professional Services MPS1 0 0 0 0 0 0 0 MPS2 0 0 0 0 0 0 0 MPS3 0 0 0 0 0 0 0 Total Professional Services 11 37 48 0 0 0 1 0 1 0 0 0 12 37 49

42 Libraries Board of South Australia 43 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: STATE LIBRARY

PUBLIC SECTOR MANAGEMENT ACT EMPLOYEES BY STREAM, LEVEL, APPOINTMENT TYPE AND GENDER as at June 2003

Contract Contract Ongoing Casual Total STREAM Short Term Long Term M F Total M F Total M F Total M F Total M F Total TECHNICAL SERVICES TGO0 0 0 0 0 0 0 0 TGO1 1 0 0 0 0 1 0 1 TGO2 0 0 0 0 0 0 0 TGO3 0 0 0 0 0 0 0 TGO4 0 0 0 0 0 0 0 TGO5 0 0 0 0 0 0 0 Total Technical Services 1 0 1 0 0 0 0 0 0 0 0 0 1 0 1 EXECUTIVES Executive Officers EL1 0 0 0 0 0 0 0 EL2 0 0 0 0 0 0 0 EL3 0 0 0 0 0 0 0 Level A 0 0 1 1 0 0 1 1 Level B 0 0 1 1 0 0 1 1 Level C 0 0 0 0 0 0 0 Level D 0 0 0 0 0 0 0 Level E 0 0 0 0 0 0 0 Level F 0 0 0 0 0 0 0 Total Executive Services 0 0 0 0 0 0 0 2 2 0 0 0 0 2 2 Other Executives MLS 1P 0 0 0 0 0 0 0 MLS 2P 0 0 0 0 0 0 0 MLS 1 0 0 0 0 0 0 0 MLS 2 0 0 0 0 0 0 0 MLS 3 0 0 0 0 0 0 0 MLS 4 0 0 0 0 0 0 0 Other Senior Officers 0 0 0 0 0 0 0 Total Executives 0 0 0 0 0 0 0 2 2 0 0 0 0 2 2 Executive Right to Further Appointment Tenured 0 0 0 1 1 0 0 1 1 Untenured 0 0 0 1 1 0 0 1 1 Other Legal Officers 0 0 0 0 0 LEC 5 0 0 0 0 0 0 0 Other 0 0 0 0 0 0 0 TOTAL ALL STREAMS 38 94 132 5 7 12 2 4 6 6 17 23 51 122 173

* Senior Managers includes all ASO7 and ASO8 and equivalent, irrespective of any supervisory role. * Middle Managers includes all ASO5 and ASO6 and equivalent, irrespective of any supervisory role. * First Line Supervisors includes ASO3 and ASO4 and equivalent irrespective of any supervisory role.

42 Libraries Board of South Australia 43 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: STATE LIBRARY

Development Plan and Qualifications (PSM Act Employees)

% of employees with a documented individual Number of employees enrolled or completed a development plan which was either implemented qualification (or a unit from a qualification) from or revised during the last 12 months an accredited training package

Target Outcome Target Target Outcome Target 00/01 01/02 00/01 01/02 02/03 02/03 03/04 02/03 02/03 03/04 Executives n/a 0 90 0 90 - n/a - 0 - Senior Managers n/a 0 90 0 90 - n/a - 0 - Middle Managers n/a 0 90 0 90 - n/a - 0 - First Line n/a 0 90 0 90 - n/a - 0 - Supervisors Others n/a 0 90 0 90 - 2 - 8 - Total n/a 0 90 0 90 - 2 - 8 -

Training Expenditure (PSM Act employees)

% of training expenditure spent on leadership % of training expenditure relative to total and management training relative to total remuneration costs remuneration costs (Benchmark of 2% determined by Senior Management Council) Target Outcome Target Target Outcome Target 00/01 01/02 00/01 01/02 02/03 02/03 03/04 02/03 02/03 03/04 Executives n/a n/a 2 1.32 3 - - 2 0 2 Senior Managers n/a n/a 2 2.10 3 - - 2 0 2 Middle Managers n/a n/a 2 2.78 3 - - 2 0 2 First Line n/a n/a 2 2.27 3 - - 2 0 2 Supervisors Others n/a n/a 2 0.89 3 - - Total n/a 0.6 2 1.87 2 n/a n/a 2 0 2

Leave Management 2002-03 2001-02 2000-2001 Average number of sick leave hours taken per FTE 57.68 54.38 62.25 Average number of family carer leave hours taken per FTE 3.38 4.73 4.35 Average number of special leave with pay hours for individual needs and responsibilities taken per FTE 3.6 n/a n/a

The figure for 2000-01 included casuals, information for subsequent years does not include casuals.

Voluntary Flexible Working Arrangements Type of arrangement Total Number of employees using a Voluntary Flexible Working Employees Arrangement Executive Non-Executive

Male Female Male Female Purchased leave 173 0 0 0 2 Flexitime 173 0 0 42 97 Compressed weeks 173 0 0 2 1 Part-time and 173 0 0 9 44 Job share Working from home 173 0 0 0 0 Total 173 0 0 53 144

44 Libraries Board of South Australia 45 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: STATE LIBRARY

Indigenous Employees Total Employees Indigenous Employees Male Female Total

Executives 2 Senior Managers 9 Middle Managers 9 First Line Supervisors 24 1 1 Others 129 Total 173 0 1 1 Employees with Disabilities Total employees Employees with a permanent disability

Male Female Total Executives 2 0 0 0 Senior Managers 9 0 1 1 Middle Managers 9 1 0 1 First Line Supervisors 24 0 1 1 Others 129 1 1 2 Total 173 2 3 5 Cultural and Linguistic Diversity Country of birth Main language spoken at home

Total Australia Other English Other Employees Male Female Male Female Male Female Male Female

Executives 2 0 1 1 0 0 2 0 0 Senior 9 3 5 0 1 3 5 0 1 Managers Middle 9 3 6 0 0 3 6 0 0 Managers First line 24 4 16 3 1 7 16 0 1 supervisors Others 129 33 83 4 9 35 89 3 2 Total 172 43 111 8 11 48 118 3 4

Age Profile

Age Group (years) Number of Employees % of all agency % of South Male Female Total employees Australian Workforce* 15-19 0 0 0 0 7.3 20-24 0 1 1 0.6% 10.3 25-29 3 11 14 8% 10.7 30-34 8 13 21 12.2% 11.5 35-39 6 13 19 11% 11.4 40-44 7 18 25 14.5% 13.1 45-49 6 26 32 18.6% 12.1 50-54 13 26 39 22.5% 10.8 55-59 4 12 16 9.3% 7.6 60-64 2 1 3 1.7% 3.7 65+ 2 1 3 1.7% 1.5

* South Australian Workforce information [as at February 2003] sourced from ABS Supertable C2 http;//abs.sagrn.sa.gov.ay/abs/[email protected]/abshome

44 Libraries Board of South Australia 45 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: PLAIN CENTRAL SERVICES

PUBLIC SECTOR MANAGEMENT ACT EMPLOYEES BY STREAM, LEVEL, APPOINTMENT TYPE AND GENDER as at June 2003

Contract Contract Ongoing Casual Total STREAM Short Term Long Term M F Total M F Total M F Total M F Total M F Total ADMINISTRATIVE SERVICES Administrative Services Officers Trainees 0 0 0 0 0 0 0 ASO1 2 1 3 0 0 0 2 1 3 ASO2 3 5 8 0 0 0 3 5 8 ASO3 2 1 3 0 0 0 2 1 3 ASO4 1 1 0 0 0 0 1 1 ASO5 1 1 0 0 0 0 1 1 ASO6 2 1 3 0 0 0 2 1 3 ASO7 0 0 0 0 0 0 0 ASO8 0 0 0 0 0 0 0 Managers Administrative Services MAS1 0 0 0 0 0 0 0 MAS2 0 0 0 0 0 0 0 MAS3 0 0 0 0 0 0 0 Total Administrative Services 9 10 19 0 0 0 0 0 0 0 0 0 9 10 19 OPERATIONAL SERVICES Trainees 0 0 0 0 0 0 0 OPS1 0 0 0 0 0 0 0 OPS2 0 0 0 0 0 0 0 OPS3 0 0 0 0 0 0 0 OPS4 0 0 0 0 0 0 0 OPS5 0 0 0 0 0 0 0 OPS6 0 0 0 0 0 0 0 OPS7 0 0 0 0 0 0 0 Total Operational Services 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 PROFESSIONAL SERVICES Professional Services Officers PSO1 5 5 1 1 0 0 0 6 6 PSO2 0 0 0 0 0 0 0 PSO3 1 1 0 0 0 0 1 1 PSO4 0 0 0 0 0 0 0 PSO5 0 0 0 0 0 0 0 Managers Professional Services MPS1 0 0 0 0 0 0 0 MPS2 0 0 0 0 0 0 0 MPS3 0 0 0 0 0 0 0 Total Professional Services 0 6 6 0 1 1 0 0 0 0 0 0 0 7 7

46 Libraries Board of South Australia 47 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: PLAIN CENTRAL SERVICES

PUBLIC SECTOR MANAGEMENT ACT EMPLOYEES BY STREAM, LEVEL, APPOINTMENT TYPE AND GENDER as at June 2003

Contract Contract Ongoing Casual Total STREAM Short Term Long Term M F Total M F Total M F Total M F Total M F Total TECHNICAL SERVICES TGO0 0 0 0 0 0 0 0 TGO1 0 0 0 0 0 0 0 TGO2 0 0 0 0 0 0 0 TGO3 0 0 0 0 0 0 0 TGO4 0 0 0 0 0 0 0 TGO5 0 0 0 0 0 0 0 Total Technical Services 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 EXECUTIVES Executive Officers EL1 0 0 0 0 0 0 0 EL2 0 0 0 0 0 0 0 EL3 0 0 0 0 0 0 0 Level A 0 0 0 1 1 0 0 1 1 Level B 0 0 0 0 0 0 0 Level C 0 0 0 0 0 0 0 Level D 0 0 0 0 0 0 0 Level E 0 0 0 0 0 0 0 Level F 0 0 0 0 0 0 0 Total Executive Services 0 0 0 0 0 0 0 1 0 0 0 0 0 1 1 Other Executives MLS 1P 0 0 0 0 0 0 0 MLS 2P 0 0 0 0 0 0 0 MLS 1 0 0 0 0 0 0 0 MLS 2 0 0 0 0 0 0 0 MLS 3 0 0 0 0 0 0 0 MLS 4 0 0 0 0 0 0 0 Other Senior Officers 0 0 0 0 0 0 0 Total Executives 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Executive Right to Further Appointment Tenured 0 0 0 0 0 0 0 Untenured 0 0 0 1 1 0 0 1 1 Other Legal Officers 0 0 0 0 0 LEC 5 0 0 0 0 0 0 0 Other 0 0 0 0 0 0 0 TOTAL ALL STREAMS 9 16 25 0 1 1 0 1 1 0 0 0 9 18 27

* Senior Managers includes all ASO7 and ASO8 and equivalent, irrespective of any supervisory role. * Middle Managers includes all ASO5 and ASO6 and equivalent, irrespective of any supervisory role. * First Line Supervisors includes ASO3 and ASO4 and equivalent irrespective of any supervisory role.

46 Libraries Board of South Australia 47 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: PLAIN CENTRAL SERVICES

Development Plan and Qualifications (PSM Act Employees)

Number of employees enrolled or completed a % of employees with a documented individual qualification (or a unit from a qualification) from an development plan which was either implemented or accredited training package revised during the last 12 months Target Outcome Target Target Outcome Target 00/01 01/02 00/01 01/02 02/03 02/03 03/04 02/03 02/03 03/04 Executives n/a 0 90 0 90 n/a 0 Senior Managers n/a n/a n/a n/a n/a n/a N/a Middle Managers n/a 0 90 0 90 n/a 0 First Line n/a 0 90 0 90 n/a 0 Supervisors Others n/a 0 90 0 90 0 0 Total n/a 0 90 0 90 0 0

Training Expenditure (PSM Act Employees)

% of training expenditure spent on leadership and management training relative to total remuneration % of training expenditure relative to total costs remuneration costs (Benchmark of 2% determined by Senior Management Council)

Target Outcome Target Target Outcome Target 00/01 01/02 00/01 01/02 02/03 02/03 03/04 02/03 02/03 03/04 Executives N/a 0 2 1.19 3 2 0 2 Senior N/a n/a n/a n/a n/a 2 n/a 2 Managers Middle N/a 2.53 2 3.04 3 2 0.09 2 Managers First Line N/a 3.67 2 0.74 3 2 0.30 2 Supervisors Others N/a 1.29 2 0.80 3 Total N/a 1.32 2 1.4 3 n/a 2.75 2 0.13 2

Leave Management 2002-03 2001-02 2000-01 Average number of sick leave hours taken per FTE 53.4 54.45 45.23 Average number of family carer leave hours taken per FTE 4.65 2.78 0.53 Average number of special leave with pay hours for individual needs and responsibilities taken per FTE 12.0 Not available Not available The figure for 2000-01 included casuals, information for subsequent years does not include casuals.

Voluntary Flexible Working Arrangements

Type of Arrangement Total employees Number of employees using a Voluntary Flexible Working Arrangement

Executives Non-Executive Male Female Male Female Purchased leave 27 0 0 0 0 Flexitime 27 0 0 9 17 Compressed weeks 27 0 0 0 1 Part-time and 27 0 0 0 1 Job share Working from home 27 0 0 0 0 Total 27 0 0 9 19

48 Libraries Board of South Australia 49 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 HUMAN RESOURCES: PLAIN CENTRAL SERVICES

Indigenous Employees

There were no indigenous employees at PLAIN Central Services in 2002-03.

Employees with Disabilities

There were no employees with disabilities at PLAIN Central Services in 2002-03.

Cultural and Linguistic Diversity Country of Birth Main Language spoken at home Total Australia Other English Other Employees (No of employees) (No of employees) (No of employees) (No of employees)

Male Female Male Female Male Female Male Female Executives 1 0 1 1 Senior 0 0 0 Managers Middle 4 2 1 1 2 2 Managers First line 4 2 2 2 2 supervisors Others 18 5 8 0 5 3 13 2 0 Total 27 9 12 0 6 7 18 2 0

Age Profile

Age Group (years) Number of Employees % of all agency % of South Australian Male Female Total employees Workforce* 15-19 0 0 0 0% 7.3 20-24 0 0 0 0% 10.3 25-29 1 1 2 7.4% 10.7 30-34 0 1 1 3.7% 11.5 35-39 1 4 5 18.5% 11.4 40-44 1 4 5 18.5% 13.1 45-49 3 4 7 25.9% 12.1 50-54 2 1 3 11.1% 10.8 55-59 1 1 2 7.4% 7.6 60-64 0 2 2 7.4% 3.7 65+ 0 0 0 0 1.5

* South Australian Workforce information [as at February 2003] sourced from ABS Supertable C2 at http://abs.sagrn.sa.gov.au/abs/[email protected]/abshome

48 Libraries Board of South Australia 49 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 FINANCIAL PERFORMANCE INDICATORS

Account Payment Performance

The due date is defined as per 11.2 of the instruction. Unless there is a discount or written agreement between the public authority and the creditors, payment should be within 30 days of the date of the invoice or claim.

Number of % of Total Value of Accounts % $ of Total Accounts Paid Accounts Paid Paid Accounts Paid State Library Paid by due date 2,929 83% $17,093,483 80% Paid late & paid < 30 days from due 483 14% $2,474,662 12% date Paid late & paid > 30 days from due 110 3% $1,721,095 8% date Total accounts paid 3,522 100% $21,289,240 100%

PLAIN Central Services Paid by due date 2,956 85% $10,557,316 91% Paid late & paid < 30 days from due 413 12% $900,067 8% date Paid late & paid > 30 days from due 106 3% $192,832 1% date

Total accounts paid 3,475 100% $11,650,215 100%

Payments to Consultants

2002-03 2001-02 2000-01 Number Value Number Value Number Value State Library Below $10 000 1 $9,000 4 $14,568 7 $15,000 Above $50 000 ------PLAIN C.S. Below $10,000 1 $9,100 1 $5,600 1 $5,000 $10,000 - $50,000 1 $11,100 - - - - Total 3 $29,200 5 $20,168 8 $20,000

Overseas Travel

Number of Destination Reasons for travel Total cost to employees agency State Library 1 New Zealand Aurora Foundation recall conference $1800 and National Library of New Zealand visit PLAIN Central 1 Singapore Visit National Library of Singapore $1581 Services to investigate service models and radio frequency technology

50 Libraries Board of South Australia 51 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 OCCUPATIONAL HEALTH AND SAFETY INFORMATION

2002-03 State PCS Library 1 OHS legislative requirements Number of notifiable occurrences pursuant to OHS&W Regulations Division 6.6 Nil Nil

Number of notifiable injuries pursuant to OHS&W Regulations Division 6.6 Nil Nil

Number of notices served pursuant to OHS&W Act s35, s39 and s40 Nil Nil

2 Injury Management legislative requirements Total number of employees who participated in the rehabilitation program 2 Nil

Total number of employees rehabilitated and reassigned to alternative duties 2 Nil

Total number of employees rehabilitated back to their original work 3 Nil

3 WorkCover Action Limits Number of open claims as at 30 June 6 2 Percentage of workers compensation expenditure over gross annual remuneration 0.28 0.22

4 Number of injuries Number of new workers compensation claims in the financial year 3 Nil

Number of fatalities, lost time injuries, medical (F) Nil Nil treatment only (MTO) 2 Nil (LTI) 1 Total number of whole working days lost 4 Nil 5 Cost of workers compensation Cost of new claims for financial year 1,267 Nil Cost of all claims excluding lump sum payments 18,078 3,159 Amount paid for lump sum payments s42 Nil Nil (s42, s43, s44) s43 Nil Nil s44 Nil Total amount recovered from external sources (s54) Nil Nil Budget allocation for workers compensation 53,000 11,000 6 Trends Injury frequency rate for new lost-time injury/disease for each million hours Nil worked Most frequent cause (mechanism) of injury 44, 99 26,99 Most expensive cause (mechanism) of injury 44 n/a 7 Meeting the organisation’s strategic targets Refer OHSW&IM Section

Mechanism 44= Repetitive movement, low muscle loading Mechanism 99 = Unspecified mechanism of injury

50 Libraries Board of South Australia 51 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 LIBRARIES BOARD SUBSIDY ALLOCATIONS

The subsidy program includes three elements: • Materials grant which is provided on a per capital basis to all public libraries • Operating grant which is provided on a per capita basis to all public libraries except School Community libraries • Community information grant that is provided to selected community information services.

Program Summary and Funding Allocations 2002-03 2001-02 2000–01 Metropolitan public libraries 7,656,301 7,639,876 7,773,108 Country public libraries 1,710,903 1,659,899 1,693,125 School/Community libraries 437,796 461,225 486,767 Community Information Services 508,000 508,000 508,000 Total funding $10,313,000 $10,269,000 $10,461,000

Metropolitan Libraries 2002–03

Council Population Allocation $ Council Population Allocation $

Adelaide (CALL & Nth Adel) 88,000 708,791 Norwood, Payneham, St Peters 34,310 212,717

Adelaide Hills 37,914 235,064 Onkaparinga 147,628 915,281 Burnside 42,088 260,946 Playford 67,466 418,276 Campbelltown 46,515 288,386 Port Adelaide Enfield 101,217 627,525 Charles Sturt 103,080 639,082 Prospect (SWAP Network) 19,150 118,727 Gawler 17,803 110,382 Salisbury 112,531 697,674 Holdfast Bay Tea Tree Gully 98,131 608,396 (Brighton) 19,878 123,247 Unley 36,983 229,296 (Glenelg) 13,496 83,669 Walkerville (SWAP Network) 7,125 44,173 Marion 78,350 485,759 West Torrens 52,273 324,092 Mitcham 61,709 382,591 Mt Barker 22,941 142,227 Metropolitan totals 1,208,558 7,656,301

Country Libraries 2002–03

Council Population Allocation $ Council Population Allocation $ Alexandrina Naracoorte Lucindale (Goolwa) 10,246 66,004 (Naracoorte) 6,828 43,994 (Strathalbyn) 7,289 46,961 Northern Areas Council Barossa Council 19,659 126,654 (Flinders Mobile) 6,247 40,238 Berri Barmera Peterborough 2,060 15,245 (Berri) 7,084 45,640 Pt. Augusta 13,845 89,194 (Barmera) 4,376 28,187 Pt. Lincoln 13,305 85,715 Clare/Gilbert Valleys Pt. Pirie City & D.C. & Crystal 17,345 111,742 Brook (Clare) 4,418 28,468 Renmark & Paringa 9,815 63,231 (Saddleworth) 2,198 15,840 Robe 1,422 12,467 Copper Coast Roxby Downs 4,160 39,678 (Kadina) 8,611 55,472 Tatiara Grant (Pt MacDonnell & D.C. 8,026 26,857 (Bordertown) 4,741 30,539 Mt Gambier Kangaroo Island (Kingscote) 4,409 42,055 Victor Harbor 10,427 67,167 Light 10,268 66,156 Wattle Range Loxton Waikerie (Millicent) 9,187 59,179 (Loxton) 7,164 46,156 Whyalla 23,217 149,565 (Waikerie and 6,183 43,352 Woomera 500 5,901 Morgan) City Of Mt Gambier 23,212 149,533 Murray Bridge 17,030 109,713 Country totals 263,272 1,710,903

52 Libraries Board of South Australia 53 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 School Community Libraries 2002–03

Council Population Allocation $ Council Population Allocation $

Andamooka 650 9,418 Streaky Bay 1,678 8,383 Barunga West Leigh Creek 1,200 15,281 (Pt Broughton) 2,499 9,404 Lower Eyre Pen. & Tumby Bay Ceduna 3,581 11,981 (Cummins) 4,909 16,432 Clare/Gilbert Valleys Tumby Bay 1,871 8,617 (Riverton) 2,324 9,186 Loxton Waikerie Cleve 1,899 8,651 (Browns Well) 305 2,192 Coober Pedy 3,000 18,827 Mallala Coorong (Two Wells) 7,284 24,380 (Tintinara) 1,420 8,065 Mid Murray Council (Meningie) 1,910 8,667 (Mannum) 3,160 10,575 (Tailem Bend) 1,909 8,667 (Cambrai) 1,006 7,212 (Coomandook) 775 5,555 (Swan Reach) 1,006 7,212 Copper Coast (Mt Pleasant) 743 5,321 (Moonta) 2,106 8,918 Naracoorte Lucindale Elliston (Lucindale) 1,300 7,914 (Lock) 1,233 7,814 Northern Areas Council Flinders Ranges (Jamestown DC) 2,156 8,985

(Hawker) 455 3,263 Orroroo & Carrieton 1,092 7,647 (Quorn) 1,352 7,965 Southern Mallee DC Franklin Harbor (Lameroo) 1,212 7,797 (Cowell) 1,241 7,831 (Pinnaroo) 1,070 7,613 Goyder Tatiara (Burra Burra) 1,823 8,567 (Keith) 2,335 9,203 (Hallett) 560 4,016 (Bordertown Refer Country) (Eudunda & Robertstown) 2,054 8,852 Wakefield Regional Karoonda East Murray (Balaklava) 3,892 13,018 (Karoonda) 928 6,659 (Snowtown) 2,010 8,801 (East Murray) 398 2,861 Wattle Range Kimba 1,249 7,847 (Penola) 3,295 11,027 Kingston 2,448 9,354 Yankalilla 3,921 13,119 Le Hunte Yorke Peninsula (Wudinna) 1,120 7,680 (Yorketown) 4,074 13,637 (Karcultaby) 691 4,953 (Maitland) 2,642 9,588 (Ardrossan) 2,641 9,588 (Minlaton) 2,373 9,253

School Community totals 94,800 437,796

The City of Tea Tree Gully opened its new $5 million library in January. Now co-located with the Council, it offers a range of new services and technologies, and has been very popular with the community.

52 Libraries Board of South Australia 53 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 MORTLOCK AND SOMERVILLE FUNDS

J.A.T. Mortlock Bequest Members of the Mortlock family have been generous benefactors. Mrs D.E. Mortlock presented many rare and valuable items through the Friends of the State Library. After her death in 1979 the residue of the estate of her husband Mr J.A.T Mortlock was left jointly to the University of Adelaide and the Libraries Board of South Australia. The Board’s share amounted to approximately $1.8 million. Income from the bequest since 1981 has funded projects to the value of $6.936 million. In recognition of this generosity, the 1884 building associated with the South Australiana collections has been renamed the Mortlock Wing.

2002-03 2001-02 2000-01 Archivist for Architectural Collections 29,725 Bray Reference Library 29,424 75,000 74,647 Building Redevelopment Contingency 29,336 48,818 Cellulose Acetate Project 69,920 11,852 Country Outreach 6,507 7,962 13,930 Building Redevelopment 100,000 Global Book Subscription 19,300 Grant to the Friends of the State Library 29,278 28,446 19,513 Market Research - State Library 9,045 6,500 Profiling Lunches 10,189 Public Library Marketing Plan 45,223 18,250 Public Library Project 9,696 Public Library Website 21,160 Public Programs 53,388 22,675 8,690 Publicity and Promotion 34,099 38,180 SLSA Marketing 3,710 45,059 Staff Training 9,342 412 500 State Library of South Australia Foundation 91,407 84,731 106,582 Strategic Planning Workshop - Libraries Towards 2010 19,930 Year of the Library 38,766 5,200

Total projects funded during financial year 500,512 468,824 307,056 Total project funding to end of financial year 6,935,642 6,435,130 5,966,306

J.D. and M. Somerville Endowment Miss Mabel Somerville, a generous donor to the Libraries Board for many years, died on 13 September 1981 leaving a substantial bequest to the Board to be used for purposes associated with archival collections as a memorial to her father, Mr J.D. Somerville. In recognition of her generosity, the oral history collections are known as the J.D. Somerville Oral History Collection. To date the income from the bequest has funded projects to the value of $1.005m.

2002-03 2001-02 2000-01 Archivist for Architectural Collections 12,679 Eliza Randall Diary 3,273 Microfilm Reader-Printers 25,000 Godson Photograph Digitisation 2,290 12,846 Microfilming of Archival Records 25,814 11,955 2,041 Women Writers Database 12,500

Total projects funded during financial year 63,493 30,018 14,887 Total project funding to end of financial year 1,004,922 941,429 911,411

54 Libraries Board of South Australia 55 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 LIBRARIES BOARD OF SOUTH AUSTRALIA

Statement of Financial Performance for the year ended 30 June 2003 2003 2002 Note $’000 $’000

REVENUES FROM ORDINARY ACTIVITIES 240 257 Fees for service activities Sale of goods 139 44 Interest and investment income 4 732 635 Other revenues 4 900 584 Federal Government grant - 25 Grant from State Government: - Operations 24,880 24,030 - Capital 20,759 14,858 Total Revenues 47,650 40,433 EXPENSES FROM ORDINARY ACTIVITIES Employee costs 5 8,714 7,960 Accommodation and service costs 1,396 1,478 Depreciation 5 1,057 1,207 Subsidies to public libraries 9,867 9,890 Other expenses 5 8,675 6,259 Total Expenses 29,709 26,794

SURPLUS (DEFICIT) FROM ORDINARY ACTIVITIES 6 17,941 13,639 NON-OWNER TRANSACTION CHANGES IN EQUITY: Net debit to accumulated surplus from change in valuation method for heritage collections 2(g), 13 (26,512) - Net credit (debit) to asset revaluation reserve on revaluation of non-current assets 14 6 (612)

TOTAL CHANGES IN EQUITY OTHER THAN THOSE RESULTING FROM TRANSACTIONS WITH THE STATE GOVERNMENT AS OWNER (8,565) 13,027

Statement of Financial Position as at 30 June 2003

Note 2003 2002 $’000 $’000 CURRENT ASSETS

Cash assets 2,945 2,977 Receivables 64 24 Investments 7 7,045 7,033 Inventories 25 27 Other 8 176 96 Total Current Assets 10,255 10,157 NON-CURRENT ASSETS Property, plant, equipment and public library research collections 9 50,469 32,851 Research and heritage collections 10 40,472 66,108 Total Non-current Assets 90,941 98,959 TOTAL ASSETS 101,196 109,116 CURRENT LIABILITIES Payables 11 1,047 550 Provision for employee entitlements 12 569 499 Total Current Liabilities 1,616 1,049 NON-CURRENT LIABILITIES Payables 11 172 150 Provision for employee entitlements 12 1,650 1,594 Total Non-Current Liabilities 1,822 1,744 TOTAL LIABILITIES 3,438 2,793

NET ASSETS 97,758 106,323 EQUITY Accumulated surplus 13 91,936 100,507 Reserves 14 5,822 5,816 TOTAL EQUITY 97,758 106,323

COMMITMENTS 15 CONTINGENT LIABILITIES 16

54 Libraries Board of South Australia 55 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Statement of Cash Flows for the year ended 30 June 2003

Note 2003 2003 2002 2002 $’000 $’000 $’000 $’000 CASH FLOWS FROM OPERATING ACTIVITIES Inflows Inflows Inflows Inflows (Outflows) (Outflows) (Outflows) (Outflows) Receipts Fees for service activities 240 257 Sale of goods 139 50 Interest and investment income 705 851 Other revenues 860 936

Cash Flows from Government Federal Government grant - 25 Grant from State Government: - operations 24,880 24,030 - capital 20,759 14,858

Payments Employee costs 8,547 (8,016) Accommodation and service costs 1,353 (1,526) Subsidies to public libraries 9,946 (10,150) Other expenses 8,214 (5,966)

NET CASH PROVIDED BY (USED IN) OPERATING 17 19,523 15,349 ACTIVITIES

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for: Heritage collections (876) (1,030) Property, plant & equipment (18,679) (14,391) Investments - (4,924)

Proceeds from: Sales/maturities of investments - 5,692

NET CASH USED IN INVESTING ACTIVITIES (19,555) (14,653)

NET INCREASE (DECREASE) IN CASH HELD (32) 696 CASH AT 1 JULY 2,977 2,281 CASH AT 30 JUNE 2(m) 2,945 2,977

56 Libraries Board of South Australia 57 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 Activity Schedules Libraries Board Revenues and Expenses For the year ended 30 June 2003

Activities (Note 3) Provision Support Total Provision of Support Total of State of Public State Library of Public Library Services Library Library Services Services Services 2003 2003 2003 2002 2002 2002 $’000 $’000 $’000 $’000 $’000 $’000 Libraries Board Revenues and Expenses Revenues from ordinary activities Fees for service activities 233 7 240 252 5 257 Sale of goods 139 - 139 44 - 44 Interest and investment income 610 122 732 534 101 635 Other revenues 777 123 900 414 170 584 Federal government grant - - - 25 - 25 Grant from State Government: - Operations 10,326 14,554 24,880 9,694 14,336 24,030 - Capital 20,759 - 20,759 14,858 - 14,858 Total 32,844 14,806 47,650 25,821 14,612 40,433

Expenses from ordinary activities Employee costs 7,144 1,570 8,714 6,411 1,549 7,960 Accommodation and service costs 1,299 97 1,396 1,373 105 1,478 Depreciation 737 320 1,057 922 285 1,207 Subsidies to public libraries: - Books and associated materials - 4,095 4,095 - 4,172 4,172 - Operating expenses - 4,450 4,450 - 4,406 4,406 - Local Purchases - 815 815 - 805 805 - Community information services - 507 507 - 507 507 Other expenses 5,689 2,986 8,675 3,466 2,793 6,259 Total 14,869 14,840 29,709 12,172 14,622 26,794

Surplus (Deficit) from Ordinary Activities 17,975 (34) 17,941 13,649 (10) 13,639

Libraries Board Assets and Liabilities For the year ended 30 June 2003

Activities (Note 3) Provision Support Total Provision of Support Total of State of Public State Library of Public Library Library Services Library Services Services Services 2003 2003 2003 2002 2002 2002 $’000 $’000 $’000 $’000 $’000 $’000 Libraries Board Assets and Liabilities

Assets Current 9,197 1,058 10,255 9,095 1,062 10,157 Non-current 88,073 2,868 90,941 96,101 2,858 98,959 Total 97,270 3,926 101,196 105,196 3,920 109,116

Liabilities Current 1,116 500 1,616 554 495 1,049 Non-current 1,509 313 1,822 1,463 281 1,744 Total 2,625 813 3,438 2,017 776 2,793

Net Assets 94,645 3,113 97,758 103,179 3,144 106,323

56 Libraries Board of South Australia 57 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS

1. Libraries Board of South Australia (the Libraries Board) Objectives The Film collection was valued at zero valued on the basis that this collection is not being added to, is rarely used and may not be disposed of under the terms of its original acquisition. The principal objectives of the Libraries Board are to:- Research and Heritage Collections • formulate policies and guidelines for the provision of public library services; The Libraries Board collections were revalued as at 30 June 2003 using the valuation methodology outlined below in accordance • establish, maintain and expand collections of library materials; with fair value principles adopted under Australian Accounting Standard AASB 1041 ‘Revaluation of Non-Current Assets’. • administer the State Library; • promote, encourage and assist in the establishment, operation and expansion of public libraries and public library services by The Libraries Board’s research and heritage collections comprise the respective research and heritage holdings of the State Library of South Australia and the Public Libraries (PLAIN Central Services) and the following methodology has been adopted for valuing councils and others. those collections.

2. Summary of Significant Accounting Policies The State Library of South Australia appointed Graeme Addicott, Regional Manager of the Australian Valuation Office (AVO) to undertake the valuation of the Library’s collections as at 30 June 2003. The AVO was responsible for the review of valuations (a) Basis of Accounting undertaken by State Library staff specialists and to perform valuations where external expertise was required. The general purpose financial report has been prepared in accordance with the Treasurer’s Instructions and Accounting Policy Statements promulgated under the provisions of the Public Finance and Audit Act 1987, Statements of Accounting Concepts, Internal valuations were carried out by staff specialists in their related fields. The valuations were based on knowledge of the particular collections, an understanding of the valuation techniques and the markets that exist for the collection items. The AVO applicable Australian Accounting Standards, applicable Urgent Issues Group Consensus Views and other mandatory reporting undertook testing and confirmation of internal valuations. requirements. The report is prepared on the accrual basis of accounting and in accordance with conventional historical cost principles except where stated. The Fair Value applied is represented by the quoted market price in an active and liquid market, where available, or is estimated by reference to the best available market evidence of the price such as current market prices for assets that are similar in use, type (b) Change in Accounting Policies and condition or the price of the most recent transaction for the same or a similar asset. Where no market exists or market prices There have been no changes in accounting policies this financial year. materially differ, the fair value is determined with reference to the asset’s market buying price indicated by the replacement cost of the assetís remaining future economic benefits. (c) The Reporting Entity Research collections were valued using the linear method of valuation by State Library staff. This method is based on an average The Libraries Board’s principal source of funds consists of grants from the State Government. In addition, the Libraries Board also cost per volume applied to the size of the collection. This methodology was reviewed and confirmed by the AVO. receives monies from sales, admissions, donations, bequests and other receipts and uses the monies for the achievement of its objectives. The financial report encompasses transactions through an interest bearing Special Deposit Account titled ‘Arts South Selected heritage collections were valued by an external valuer on a market value basis, with significant and unique objects being Australia Operating Account’ and through an interest bearing Deposit Account titled ‘Libraries Board of South Australia’. valued individually.

(d) Revenue Sampling techniques were used to value other less significant elements of the heritage collection with valuations done by both the Revenue from the sale of goods is recognised upon the delivery of goods to customers. Revenue from the rendering of a service is State Library staff and the AVO. recognised upon the delivery of the service to the customers. Interest and investment revenue is recognised on a proportional basis Additional external valuations were carried out by the following recognised industry experts: taking into account the interest rates applicable to the financial assets. Rare Books J Burdon (e) Grants Framed Works D Hyles State Government grants are recognised as revenues in the period in which the Libraries Board obtains control over the grant funds. Research and Heritage collections which have been valued are the Rare Books and some Named Collections, Maps, Microfilm Serials, Monographs, Electronic Resources, Family History Collections, Periodicals, Newspapers purchased and Mortlock Use Collections. (f) Acquisition of Assets The cost method of accounting is used for the initial recording of all assets acquired after 1 July 1996. Cost is determined as the A nil valuation was adopted for a number of unique or irreplaceable heritage collections where there is no applicable replacement fair value of the assets given as consideration plus costs incidental to the acquisition. or reliable market value, or where the materials have been acquired largely through the legal deposit provisions of the Libraries Act, 1982. The Mortlock South Australiana Collections are recognised at nil value as they have been considered to be unique not (g) Valuation of Non-Current Assets capable of reliable measurement. The Libraries Board, in accordance with the transitional provisions of Accounting Standard AASB1041 ‘Revaluation of Non- Collections which were not valued were the Mortlock Archival Collections, Mortlock Published Collections, Mortlock Special Current Assets’ and Accounting Policy Statement No. 3 ‘Valuation of Non-Current Assets’, has continued to apply the deprival Collections and some unpublished Named and Special Collections. value methodology as the basis of valuing its non-current assets until 30 June 2005. Due to a change in valuation methodology required under the Australian Accounting Standards, a net debit of $26.512 million has Land and Buildings been processed to the Accumulated Surplus. The application of fair value, as opposed to deprival value, has resulted in the exclusion of processing costs for selection, acquisition and cataloguing, from the valuation, and an adjustment for the diminishing market value Land and buildings have been valued at replacement cost. Valuations of land and buildings were determined as at 30 June 2002 by over time. the Australian Valuation Office. Land and buildings are independently valued every three years. (h) Depreciation of Non-Current Assets Plant and Equipment Depreciation is calculated on a straight line basis to write off the net cost or revalued amount of each non-current asset having a Plant and equipment, including computer equipment has been valued at cost of acquisition. useful life over its expected useful life, except for research and heritage collections which are not depreciable assets. Estimates of remaining useful lives are made on a regular basis for all assets, with annual reassessments for major items. The Public Libraries Automated Information Network (PLAIN) Central Services collections, consisting of Video and Print The expected useful lives are as follows: Disability collections and Languages other than English collections, were revalued according to fair value methodology as at 30 Years June 2003 by D Hope, Principal Consultant, Skilmar Systems Pty Ltd. Buildings and improvements Useful life depends on individual asset items Plant and equipment 5 -15 The revaluation was made on the basis of the average cost of items added to the collection during the 2002-2003 financial year Computer equipment 3 - 5 including the cost of acquisition, cataloguing and curation being applied across the collection and then depreciation based on the Video and Print Disability collections 8 age of the item. Items that have been culled from the collection are valued at zero on the basis that they will be transferred to a Languages other than English collections 8

public library or similar institution for no consideration. The research and heritage collections are kept under special conditions to minimise deterioration and they are anticipated to have very long and indeterminate useful lives. The Public Library collection has been depreciated as indicated above. Items in the Public Library collections are disposed of for no consideration at the end of their useful life to public libraries and similar institutions. On this basis, no residual value is placed on those assets.

58 Libraries Board of South Australia 59 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 The Film collection was valued at zero valued on the basis that this collection is not being added to, is rarely used and may not be disposed of under the terms of its original acquisition.

Research and Heritage Collections The Libraries Board collections were revalued as at 30 June 2003 using the valuation methodology outlined below in accordance with fair value principles adopted under Australian Accounting Standard AASB 1041 ‘Revaluation of Non-Current Assets’.

The Libraries Board’s research and heritage collections comprise the respective research and heritage holdings of the State Library of South Australia and the Public Libraries (PLAIN Central Services) and the following methodology has been adopted for valuing those collections.

The State Library of South Australia appointed Graeme Addicott, Regional Manager of the Australian Valuation Office (AVO) to undertake the valuation of the Library’s collections as at 30 June 2003. The AVO was responsible for the review of valuations undertaken by State Library staff specialists and to perform valuations where external expertise was required.

Internal valuations were carried out by staff specialists in their related fields. The valuations were based on knowledge of the particular collections, an understanding of the valuation techniques and the markets that exist for the collection items. The AVO undertook testing and confirmation of internal valuations.

The Fair Value applied is represented by the quoted market price in an active and liquid market, where available, or is estimated by reference to the best available market evidence of the price such as current market prices for assets that are similar in use, type and condition or the price of the most recent transaction for the same or a similar asset. Where no market exists or market prices materially differ, the fair value is determined with reference to the asset’s market buying price indicated by the replacement cost of the assetís remaining future economic benefits.

Research collections were valued using the linear method of valuation by State Library staff. This method is based on an average cost per volume applied to the size of the collection. This methodology was reviewed and confirmed by the AVO.

Selected heritage collections were valued by an external valuer on a market value basis, with significant and unique objects being valued individually.

Sampling techniques were used to value other less significant elements of the heritage collection with valuations done by both the State Library staff and the AVO.

Additional external valuations were carried out by the following recognised industry experts:

Rare Books J Burdon Framed Works D Hyles

Research and Heritage collections which have been valued are the Rare Books and some Named Collections, Maps, Microfilm Serials, Monographs, Electronic Resources, Family History Collections, Periodicals, Newspapers purchased and Mortlock Use Collections.

A nil valuation was adopted for a number of unique or irreplaceable heritage collections where there is no applicable replacement or reliable market value, or where the materials have been acquired largely through the legal deposit provisions of the Libraries Act, 1982. The Mortlock South Australiana Collections are recognised at nil value as they have been considered to be unique not capable of reliable measurement.

Collections which were not valued were the Mortlock Archival Collections, Mortlock Published Collections, Mortlock Special Collections and some unpublished Named and Special Collections.

Due to a change in valuation methodology required under the Australian Accounting Standards, a net debit of $26.512 million has been processed to the Accumulated Surplus. The application of fair value, as opposed to deprival value, has resulted in the exclusion of processing costs for selection, acquisition and cataloguing, from the valuation, and an adjustment for the diminishing market value over time.

(h) Depreciation of Non-Current Assets Depreciation is calculated on a straight line basis to write off the net cost or revalued amount of each non-current asset having a useful life over its expected useful life, except for research and heritage collections which are not depreciable assets. Estimates of remaining useful lives are made on a regular basis for all assets, with annual reassessments for major items.

The expected useful lives are as follows: Years Buildings and improvements Useful life depends on individual asset items Plant and equipment 5 -15 Computer equipment 3 - 5 Video and Print Disability collections 8 Languages other than English collections 8

The research and heritage collections are kept under special conditions to minimise deterioration and they are anticipated to have very long and indeterminate useful lives. The Public Library collection has been depreciated as indicated above.

58 Libraries Board of South Australia 59 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 (i) Employee Entitlements (i) Liabilities for Wages, Salaries and Annual Leave Liabilities for wages, salaries and annual leave have been recognised as the amount unpaid at the reporting date. The liabilities have been calculated at nominal amounts based on current wage and salary rates and a salary inflation rate of 4% as determined by the Department of Treasury and Finance.

(ii) Long Service Leave A liability for long service leave has been recognised which represents the amount which the Libraries Board has a present obligation to pay resulting from employees’ services provided up to the reporting date. The liability has been calculated at nominal amounts based on current wage and salary rates using a benchmark of 8 years of service as determined by the Department of Treasury and Finance and a salary inflation rate of 4 percent.

(iii) Superannuation The Libraries Board makes contributions to several superannuation schemes operated by the State Government and private sector. These contributions are treated as an expense when they occur. There is no liability for payments to beneficiaries as they have been assumed by the superannuation schemes.

(j) Workers Compensation A liability has been reported to reflect unsettled workers compensation claims. The amounts recorded are based on an actuarial assessment and reflect an apportionment of the whole-of-government estimate of workers compensation liability according to the Libraries Board’s experience of claim numbers and payments over the period 1 July 1987 to 30 June 2003. A separate valuation of the liabilities of the Board has not been undertaken and if such a valuation were performed it may result in a different assessed liability.

(k) Investments Investments are brought to account at cost.

(l) Leases The Libraries Board has entered into a number of operating lease agreements for accommodation, vehicles and office equipment where the lessors effectively retain all of the risks and benefits incidental to ownership of the items held under the operating leases.

Operating lease payments are representative of the pattern of benefits derived from the leased assets and accordingly are charged to the Statement of Financial Performance in the periods in which they are incurred.

(m) Cash Assets For purposes of the Statement of Cash Flows, cash includes cash on hand and at bank.

(n) State Government Funding The financial report is prepared under the assumption of ongoing financial support being provided to the Libraries Board by the State Government.

(o) Accounting for the Goods and Services Tax (GST) In accordance with the requirements of the UIG Abstract 31 ‘Accounting for the Goods and Services Tax (GST)’ revenues, expenses and assets are recognised net of the amount of GST. The amount of GST incurred by the Libraries Board as a purchaser that is not recoverable from the Australian Taxation Office is recognised as part of the cost of acquisition of an asset or as part of an item of expense.

The net GST receivable/payable to the Australian Taxation Office is not recognised as a receivable/payable in the Statement of Financial Position as the Libraries Board is a member of an approved GST group of which Arts SA, a division of the Department of the Premier and Cabinet, is responsible for the remittance and collection of GST. There are no cashflows relating to GST transactions with the Australian Taxation Office in the Statement of Cash Flows.

(p) Comparative Information Where necessary comparative figures have been adjusted to conform with changes in presentation in 2002-2003.

3. Activities of the Libraries Board The identity and purpose of each major activity undertaken by the Libraries Board during the year ended 30 June 2003 is summarised below (refer to the Activities Schedule - Expenses and Revenues and Assets and Liabilities):

Activity 1 - Provision of State Library Services To provide, through the State Library of South Australia, a comprehensive library and information service for the economic, educational, cultural and social benefit of South Australia and its citizens.

Activity 2 - Support of Public Library Services To provide through PLAIN (Public Library Automated Information Network) Central Services and the distribution of State subsidies, an equitable and responsible provision of resources, support and services to public libraries and community information agencies.

60 Libraries Board of South Australia 61 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 4. Revenues from Ordinary Activities 2003 2002 $’000 $’000 Interest and Investment Income comprised: Investment Income 290 459 Treasury Interest 442 176 732 635

Other revenues comprised the following categories of operating income: Bequests and donations 377 54 Admissions 1 2 Sponsorship 11 15 Rent and hire income 42 121 Council contributions 122 94 External grants 124 94 Other 223 204 900 584

5. Expenses from Ordinary Activities 2003 2002 $’000 $’000 Employee costs were incurred in relation to the following: Wages and salaries 7,116 6,497 Superannuation and payroll tax expenses 1,211 1,061 Annual and long services leave expenses 460 293 Other employee related expenses (73) 109 8,714 7,960 Depreciation was charged in respect of: Buildings and improvements 616 824 Plant and equipment 118 93 Computer equipment 26 37 Public Library Research Collection 298 253 1,058 1,207

Other expenses comprised the following categories of expenditure: Cost of sales 34 28 Operating lease expenditure 36 37 Administration expenditure 8,605 6,194 8,675 6,259

6. Surplus (Deficit) from Ordinary Activities

Surplus (Deficit) from Ordinary Activities includes the following revenues and expenses whose disclosure is relevant in explaining the financial performance of the entity:

Written Down Value of non-current assets 10 2 Loss from disposal of non-current assets 10 2

Proceeds from sale of investments - 5,692 Written Down Value of investments - 5,847 (Loss) Gain from sale of investments - (155)

7. Investments

Unit trusts 7,045 7,033 7,045 7,033

Market value as at 30 June 2003 was $6.5 million ($7.0 million).

8. Other Current Assets

Prepayments 136 83 Accrued revenue 40 13 176 96

60 Libraries Board of South Australia 61 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 9. (a) Property, Plant, Equipment and Public Library Collections

2003 2002 Gross Value Accumulated Written Gross Accumulated Written Depreciation Down Value Value Depreciation Down Value $’000 $’000 $’000 $’000 $’000 $’000 Land, buildings and improvements - at valuation 59,154 10,869 48,285 40,974 10,253 30,721 Plant and equipment - at cost 1,307 883 424 1,204 795 409 Computer equipment - at cost 201 146 55 251 215 36 Public Library collections - at valuation 8,321 6,616 1,705 5,216 4,703 513 Public Library collections - at cost - - - 1,583 411 1,172 68,983 18,514 50,469 49,228 16,377 32,851

(b) Reconciliation of Carrying Amounts of Property, Plant, Equipment and Public Library Collections

Land, Plant & Computer Public Total Buildings & equipment Equip- Library Improvements ment Collections $’000 $’000 $’000 $’000 $’000 Gross value as at 1 July 2002 40,974 1,204 251 6,799 49,228 Additions 18,180 134 45 320 18,679 Disposals - (31) (95) (446) (572) Valuation increment - - - 1,648 1,648 Gross value as at 30 June 2003 59,154 1,307 201 8,321 68,983

Accumulated Depreciation as at 1 July 2002 10,253 795 215 5,114 16,377 Depreciation 616 117 26 298 1,057 Disposals - (29) (95) (438) (562) Valuation increment (decrement) - - - 1,642 1,642 Accumulated Depreciation as at 30 June 2003 10,869 883 146 6,616 18,514

Net book value as at 30 June 2003 48,285 424 55 1,705 50,469

Net book value as at 1 July 2002 30,721 409 36 1,685 32,851

10. (a) Research and Heritage Collections 2003 2002 At Cost At Valuation Total At Cost At Valuation Total $’000 $’000 $’000 $’000 $’000 Rare books and named collections - 14,702 14,702 297 8,296 8,593 Maps - 1,166 1,166 61 2,607 2,668 Mortlock audio-visual - 50 50 Microfilm serials - 1,387 1,387 136 7,109 7,245 Monographs - 16,510 16,510 1,171 24,333 25,504 Electronic resources - 39 39 449 33 482 Family history collection - 105 105 20 198 218 Periodicals - 4,628 4,628 1,024 14,710 15,734 Newspapers purchased - 846 846 405 4,835 5,240 Mortlock use collections - 81 81 50 374 424 CLRC book collection 958 958 40,472 40,472 3,613 62,495 66,108

(b) Reconciliation of Carrying Amounts of Research and Heritage Collections 2003 2002 Balance Valuation Balance Balance Balance 1 July Additions Movement 30 June 1 July Additions 30 June $’000 $’000 $’000 $’000 $’000 $’000 $’000 Rare books & named collns 8,593 37 6,072 14,702 8,515 78 8,593 Maps 2,668 16 (1,518) 1,166 2,641 27 2,668 Mortlock audio-visual - 7 43 43 Microfilm serials 7,245 33 (5,891) 1,387 7,204 41 7,245 Monographs 25,504 291 (9,285) 16,510 25,174 330 25,504 Electronic resources 482 152 (595) 39 340 142 482 Family history collection 218 4 (117) 105 213 5 218 Periodicals 15,734 232 (11,338) 4,628 15,450 284 15,734 Newspapers purchased 5,240 98 (4,492) 846 5,137 103 5,240 Mortlock use collections 424 6 (349) 81 404 20 424 CLRC book collection - - 958 958 - - - 66,108 876 26,512 40,472 65,078 1,030 66,108

62 Libraries Board of South Australia 63 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 11. Payables 2003 2002 Current $’000 $’000 Creditors and accruals 970 489 Employee costs 77 61 1,047 550 Non Current Employee costs 172 150

12. Provision for Employee Entitlements Current Note Provision for annual leave 384 295 Provision for long service leave 131 112 Provision for workers compensation 54 92 569 499 Employee on costs included in Payables Current 11

Non Current Provision for long service leave 1,501 1,291 Provision for workers compensation 149 303 1,650 1,594 Employee on costs included in Payables Non-Current 11

13. Accumulated Surplus

Balance at 1 July 100,507 86,868 Surplus (Deficit) from Ordinary Activities 17,940 13,639 Valuation decrement (26,512) - Balance at 30 June 91,935 100,507

14. Reserves

Asset Revaluation Reserve Land, Buildings & Public Library Total Improvements Collections 2003 $’000 $’000 $’000 Balance at 1 July 5,526 290 5,816 Valuation Increment - 6 6 Balance at 30 June 5,526 296 5,822

2002 Balance at 1 July 6,138 290 6,428 Valuation Decrement 612 - 612 Balance at 30 June 5,526 290 5,816

15. Commitments for Expenditure

(a) Operating Leases

Commitments under non-cancellable operating leases at the reporting date are payable as follows: Not later than one year 232 300 Later than one year and not later than five years 280 135 Later than five years 12 23 524 458

These operating lease commitments, which are not recognised in the financial report as liabilities, comprise:

• non-cancellable property leases, with rental payable monthly in arrears. Contingent rental provisions within the lease agreements require the minimum lease payments to be increased by 5.5% per annum or the Consumer Price Index. Options exist to renew the leases at the end of their terms for a further five years.

• non cancellable motor vehicle and photocopier leases, with rental payable monthly in arrears. No contingent rental provisions exist within the lease agreements and no options exist to renew the leases at the end of their terms.

(b) Agreements Equally and Proportionately Unperformed

Agreements equally and proportionately unperformed include contracts for the redevelopment of the State Library. These commitments are not recognised as liabilities in the financial report.

Agreements equally and proportionately unperformed at the reporting date are estimated as follows: Not later than one year 6,809 27,568 6,809 27,568

62 Libraries Board of South Australia 63 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 16. Contingent Liabilities

There are no known contingent liabilities as at 30 June 2003.

17. Reconciliation of Net Cash provided by (used in) Operating Activities to Surplus (Deficit) from Ordinary Activities 2003 2002 $’000 $’000 Surplus (Deficit) from Ordinary Activities 17,941 13,639

Non cash items Depreciation expense 1,057 1,207 Loss on disposal of assets 10 2 Loss (Profit) on sale of investments - 155 Change in operating assets and liabilities Decrease (Increase) in assets (130) 570 (Decrease) Increase in liabilities 645 (224) Net Cash provided by (used in) Operating Activities 19,523 15,349

18. Payments to Consultants Payments to consultants fell within the following band:- Number of Number of Consultants Consultants 2003 2002 $0 - $10 000 2 5 The total payments to the consultants engaged were $20,000 ($24,000).

19. Remuneration of Employees The number of employees whose annual remuneration was over $100,000 fell within the following bands:-

Number of Number of Employees Employees 2003 2002 $140,000 - $149,999 - 1 $150,000 - $159,999 1 -

The total remuneration received by these employees for the year was $151,000 ($147,000).

20. Remuneration of Board Members The number of Board Members who received annual income from the Libraries Board fell within the following bands:

Number of Number Board Members of Board 2003 Members 2002 $0 - $9 999 4 2 $10 000 - $19 999 7 8

The total income received by these Board Members for the year was $104,000 ($110,000).

21. Remuneration of Auditors Audit fees in relation to the year ended 30 June 2003 are: State Library of South Australia 21 18 Support of Public Library Services 10 8 31 26

The auditors provided no other services to the Board.

22. Related Parties Disclosures During the financial year the following persons held positions on the Libraries Board of South Australia: Dr P Goldsworthy, Chair (from 7 November 2002), Mr P Myhill, Deputy Chair, Mr G E Coles, Mrs R H Craddock, Mrs J K Nitschke, Ms J Connolly, Ms B Davidson-Park, Mr P F Wylie (to 30 September 2002), Mr John Mc Donnell (from 26 June 2003), Mr A Scott (to 12 January 2003) and Mr G Mackie.

Board members or their related entities have transactions with the Board that occur within a normal customer or supplier relationship on terms and conditions no more favourable than those with which it is reasonably expected the entity would have adopted if the transactions were undertaken with any other entity at armís length in similar circumstances.

23. Targeted Voluntary Separation Package Scheme (TVSPs) During 2002-2003 no TVSPs were paid. During 2001-02, 9 TVSPs totalling $552,000 were paid, with an additional $126,000 paid on account of accrued annual leave and long service leave. The TVSP amount was paid for by the former Department for Transport, Urban Planning and the Arts which subsequently received reimbursement of this amount from the Department of the Premier and Cabinet.

64 Libraries Board of South Australia 65 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 24. Financial Instruments

(a) Terms and Conditions

Financial Instrument Note Accounting Policies and Methods Nature of Underlying Instrument

Financial Assets Cash assets 2(m) Cash at bank is recorded at its nominal Interest is calculated based on the average amount. Interest revenue is recorded on daily balances of the interest bearing funds. an accrual basis although some funds held The interest bearing funds of the Libraries within the total cash balance are non- Board are the Special Deposit Account interest bearing. entitled ‘Arts South Australia Operating Account’ and the Deposit Account entitled ‘Libraries Board of South Australia’. The interest rate is the Treasurer’s Approved Rate of Interest on Deposit Accounts, which is currently 4.60 percent (as at 30 June 2003). Receivables Receivables are recorded at amounts due Receivables are due within 30 days. to the Libraries Board. They are recorded when services have been completed. Investments 7,2(k) Investments are brought to account at cost. Portfolio of unit trusts, term deposits and Interest and investment income is credited deposits at call. Interest and investment to revenue as it accrues. income is received quarterly. Financial Liabilities Payables 11 Payables are recorded at the agreed Terms of payment are 30 days unless amounts at which the liabilities are to otherwise agreed in the terms and conditions be settled. They are recorded when the of individual contracts. relevant invoices are received. (b) Interest Rate Risk

2003 2002 Interest Interest

Bearing Interest Bearing Interest Floating Non- Rate Floating Non- Interest Financial Instrument Rate Interest Interest Percent Interest Bearing Percent $’000 Bearing Total $’000 $’000 Total $’000 Financial Assets: Cash assets 4.60 2,937 8 2,945 4.17 2,969 8 2,977 Receivables - 64 64 - 24 24 Investments: Unit trusts (2.27) 7,045 - 7,045 (3.57) 7,033 - 7,033 9,982 72 10,054 10,002 32 10,034 Financial Liabilities: Payables - 970 970 - - 489 489 - 970 970 - 489 489

(c) Net Fair Values of Financial Assets and Liabilities

2003 2002 Total Carrying Amount Total Carrying $’000 Net Fair Amount Net Fair Financial Instrument Value $’000 Value Note $’000 $’000 Cash assets 2(m) 2,945 2,945 2,977 2,977 Receivables 64 64 24 24 Investments 7,2(k) 7,045 6,512 7,033 6,977 10,054 9,521 10,034 9,978

Payables 11 970 970 489 489

The net fair value is determined as the carrying value of all assets and liabilities except for investments where market value has been used.

(d) Credit Risk Exposure

The Libraries Board’s maximum exposure to credit risk at the reporting date in relation to financial assets is the carrying amount of those assets as indicated in the Statement of Financial Position. The Libraries Board has no significant exposures to any concentrations of credit risk.

64 Libraries Board of South Australia 65 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 TO THE LIBRARIES BOARD OF SOUTH AUSTRALIA

I, the undersigned, hereby certify that to the best of my knowledge and belief, the attached Financial Statements of the Libraries Board of South Australia, being the Statement of Financial Performance, Statement of Financial Position and Statement of Cashflows for the year ended 30 June 2003 and notes thereto, present fairly, in accordance with Statements of Accounting Concepts, applicable Australian Accounting Standards, applicable Urgent Issues Group Consensus Views and the Treasurer’s Instructions and Accounting Policy Statements promulgated under the provisions of the Public Finance and Audit Act, 1987, the financial position of the Libraries Board of South Australia as at 30 June 2003 and the result of its operations and its cashflows for the year then ended.

I also certify that, to the best of my knowledge and belief, the internal controls over financial reporting have been effective throughout the reporting period.

Bronwyn Halliday Director STATE LIBRARY OF SOUTH AUSTRALIA

In our opinion, the attached Financial Statements of the Libraries Board of South Australia, being the Statement of Financial Performance, Statement of Financial Position and Statement of Cash flows for the year ended 30 June 2003 and notes thereto, present fairly, in accordance with Statements of Accounting Concepts, applicable Accounting Standards, Urgent Issue Consensus Views, and the Treasurer’s Instructions and Accounting Policy Statements promulgated under the provisions of the Public Finance and Audit Act, 1987, the financial position of the Libraries Board of South Australia as at 30 June 2003 and the result of its operations and its cash flows for the year then ended. In addition, we consider the internal controls over financial reporting to have been effective throughout the reporting period.

P. Goldsworthy G. Coles Chairman Board Member LIBRARIES BOARD OF SOUTH AUSTRALIA LIBRARIES BOARD OF SOUTH AUSTRALIA

66 Libraries Board of South Australia 67 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003 INDEPENDENT AUDIT REPORT

66 Libraries Board of South Australia 67 Libraries Board of South Australia Annual Report 2002-2003 Annual Report 2002-2003