Table of Contents
Preface...... xiv
Acknowledgment...... xix
Section 1 Challenges and Opportunities in Industry 4.0
Chapter 1 Chinese SMEs in Industry 4.0: Analysis and Future Trends...... 1 Hu Shi, Universiti Sains Malaysia, Malaysia Qaisar Iqbal, Universiti Sains Malaysia, Malaysia
Chapter 2 Challenges for Pakistani SMEs in Industry 4.0: Applications of Disruptive Technologies...... 12 Qaisar Iqbal, Universiti Sains Malaysia, Malaysia Noor Hazlina Ahmad, Universiti Sains Malaysia, Malaysia
Chapter 3 The Effect of Artificial Intelligence on Management Process: Challenges and Opportunities...... 22 Mustafa Sundu, Beykent University, Turkey Sebnem Ozdemir, Istinye University, Turkey
Section 2 Sustainability and SMEs in Industry 4.0
Chapter 4 Sustainability of SMEs and Health Sector in a Dynamic Capabilities Perspective...... 43 Bülent Akkaya, Manisa Celal Bayar University, Turkey Sema Üstgörül, Manisa Celal Bayar University, Turkey
Chapter 5 Sustainable Performance of Tunisian SMEs in Industry 4.0...... 65 Abdullah Abdulaziz Alhumaidan, Universiti Sains Malaysia, Malaysia Noor Hazlina Ahmad, Universiti Sains Malaysia, Malaysia
Section 3 Resources and SMEs in Industry 4.0
Chapter 6 Innovation Capability for SME Biomass Industry Performance: Perspectives of HRM, OC, KMC in Industry 4.0...... 79 Teoh Ming Fang, Universiti Sains Malaysia, Malaysia Lee Heng Wei, UOW Malaysia KDU Penang University, Malaysia Rajendran Muthuveloo, Universiti Sains Malaysia, Malaysia
Chapter 7 Health 4.0: Learning, Innovation, and Collaboration of Small and Medium Private Hospitals in India...... 104 Sahrish Ahmad, Universiti Sains Malaysia, Malaysia Hasliza Abdul Halim, Universiti Sains Malaysia, Malaysia Mohammad Jamal Khan, Saudi Electronic University, Saudi Arabia Noor Hazlina Ahmad, Universiti Sains Malaysia, Malaysia
Chapter 8 The Labour, Machine, and Material as Sources of Value-Addition for SMEs: An Empirical Evidence From India...... 123 Mokhalles Mohammad Mehdi, Tezpur University, India Tridib Ranjan Sarma, Tezpur University, India
Chapter 9 Employer’s Role Performance Towards Employees’ Satisfaction: A Study of SME Industry 4.0 in Malaysia...... 140 Siti Noorjannah Abd Halim, Universiti Sains Malaysia, Malaysia Siti Noorhaslina Abd Halim, Universiti Teknologi MARA, Malaysia
Chapter 10 Cultural Elements in Spanish SME Websites and Social Media: From Localization to Transcreation?...... 155 Celia Castillo Rodríguez, University of Granada, Spain María Dolores Olvera-Lobo, University of Granada, Spain Elena Moya-Molina, University of Granada, Spain
Section 4 Strategic Management in Industry 4.0
Chapter 11 Strategic Management in SMEs in the Context of Clustering...... 183 Mustafa Atilla Arıcıoğlu, Necmettin Erbakan University, Turkey Büşra Yiğitol, Konya Food and Agriculture University, Turkey
Chapter 12 Strategic Management in SMEs in Industry 4.0...... 205 Mustafa Atilla Arıcıoğlu, Necmettin Erbakan University, Turkey Büşra Yiğitol, Konya Food and Agriculture University, Turkey
Compilation of References...... 228
About the Contributors...... 265
Index...... 270