USEFUL NUMBERS SCARBOROUGH BOROUGH COUNCIL Daytime contact number ...... 01723 232323 FLOODING Out of hours contact ...... 01723 363865 Borough Floodwatch ...... 0800 0838492 COUNTY COUNCIL 24 hour contact number ...... 01947 604530 THE ENVIRONMENT AGENCY Are YOU Prepared? FLOODLINE ...... 0845 9881188 Local quick dial number: (Dial Floodline then 1 and then your area number) (see below). Yorkshire Coast . . . 021524 Esk Valley ...... 021224 Warnings YORKSHIRE WATER Yorkshire Water Supply ...... 0845 1242424 Sewers/Drains . . . . 0845 1242429 Advice Lines EMERGENCY SERVICES (ONLY in an emergency) 999 SERVICES The Authority’s Role Northern Electric ...... 0800 668877 Yorkshire Electric ...... 0800 375675 Tips Transco (Gas) ...... 0800 111999 British Telecom Householder faults 0800 800151 Business faults . . . 0800 800154 Further Information FLOOD WARNINGS BBC Radio ...... 95.5 FM and ...... 96.2 FM BBC Radio Cleveland ...... 95.8 FM Important Contact Numbers ITV Teletext ...... Page 154 BBC ...... Page 419 BBC Look North Yorkshire Television Calendar Tyne Tees Television OTHER INFORMATION BBC Weather online www..co.uk/weather The Met Office online www.metoffice.com The Environment Agency www.environment-agency.gov.uk/flood Scarborough Borough Council www.scarborough.gov.uk/floodadvice Warnings! The Role of Authorities in

Warnings of flooding will be issued and announced from various sources. Flooding Events These will include: SCARBOROUGH BOROUGH COUNCIL Local Television Within the Urban area of Scarborough we are responsible for the highways, Local Radio footpaths and street lighting. We will clear blockages in road drains and gullies and help organise road closures and traffic diversions. We can provide sandbags with Teletext and Ceefax the help of town and parish councils. Where evacuation is necessary we will set up The Met Office rest centres and co-ordinate with other agencies to provide urgent assistance as and required. Practical advice on dealing with flooding and flood damage will be made available. The Environment Agency NORTH YORKSHIRE COUNTY COUNCIL (NYCC) These Warnings may be issued at very short notice. Outside the main urban area of Scarborough, NYCC are responsible for public highways, footpaths and street lighting, clear blockages in road drains and gullies and help organise road closures and diversions. YORKSHIRE WATER Preparation Yorkshire Water maintain and clear blockages in the public foul and surface water sewers. To assist residents in preparing for floods and action in the event of flooding a EMERGENCY SERVICES number of guides are available from various sources. (Police, Fire and Rescue and Ambulance Services) The Environment Agency has issued a very useful information pack, which is Their prime concern is public safety and dealing with emergencies that may arise. available from it’s “Floodline” telephone information service: Also assisting with any casualties, evacuations and on occasion pumping out property. FLOODLINE 08459 881188 Contact us only in an emergency. The pack includes advice on preparing for floods, damage limitation, post flood clean up, garden advice and local flood directories, detailing useful telephone numbers for flood risk areas. Tips: Dealing with Floods

The Department for Transport, Local Government and the Regions (DTLR) has 1. Unplug electrical items and move them upstairs (be ready to switch off your published a guide for the protection of domestic and small businesses available by main Gas/Electricity supply). calling the DTLR free literature department: 2. Alert your neighbours (especially the elderly or the infirm). Tel: 0870 1226 236 3. Defend your home - Sandbags! Fax: 0870 1225 237 4. Plug up sinks and baths (put a sandbag in the toilet bowl to prevent backflow). Text: 0870 1207 405 5. Co-operate with emergency services and local authorities - you may need to be E-mail: [email protected] evacuated. or Downloaded from the DTLR website: www.safety.dtlr.gov.uk/bregs/index.htm 6. Do as much as you can in daylight (no electricity - no light). 7. Avoid contact with floodwater - it may be contaminated.