2 t - THE HERALD. Thurs., Dec. 24, 1981 { Joins Here're tips on returning office Portrait of a local artist... Page Dr Giao Hoang has joined the prac­ tice of Joseph J. Guardino M.D., 1049 mail-order Christmas gifts Main St, Dr, Hoang is a board-certified specialist in internal Cloudy, rain medicine with sub­ This being the day before Christmas, my holiday 7) bp notified if an order is delayed with the option Manchester, Conn. speciality in message to you is how to return mail-order Christmas to cancel and receive a full refund of any payment you tonight, Sunday hematology. He is gifts — and if you think this is hardly appropriate for the have made. Sat., Dec. 26, 1981 also assistant Your 8) An accurate and honest description of the product — See, page 8 season, you haven’t yet been among the millions who 25 Cents J clinical professor of have received mail-order items in badly damaged condi­ Money's as well as a fair and competitive price for whatever you medicine with the tion, in the wrong size or not at all what the sender had are ordering. University of 9) Prompt delivery of your order, undamaged iUanrhratrr thought was being sent. Worth Connecticut School You do have rights. While you must scrupulously obey merchandise delivered as you ordered it and courteous, of Medicine. Dr. Giao Hoang the rules, the rights are yours, first as a consumer and Sylvia Porter prompt replies to your queries. second as a mail-order buyer. It is basic business com­ 10) Ask and get more information about the product or mon sense for the mail-order houses to emphasize this any aspect of the mail-order company’s service. Gabel promoted as they enter an era of the greatest expansion in their Shopping by mail is the wave of the future. This is the history. way we’ll shop so we can avoid crowds and whatever HARTFORD — Diane Gabel of Manchester has dangers have become associated with crowds. We can Here are tips for returning Christmas merchandise, 3) Follow directions for returns with care. If a special / 't, , been promoted to put together by L. Vernon Co,, a 30-year-old mail order form is required, for instance, be sure to call the com­ sit comfortably in our homes and at our leisure, select communications house headquartered in Mt. Vernon, N.Y. (Vernon pany and have the company send you the form. This is a what we want from catalogs. This assumes a selection Soviets say coordinator at the boasts its policy is for full refunds if the customer is not vital point. of products with chpices of sizes, colors and shapes. It Arrow Hart Division satisfied with the purchase, even on monogrammed 4) When returning or exchanging the item, keep a full also assumes a wide selection of payment methods; of the Crouse-Hihds items. After this report, it had better mean it!) record of what you have returned as well as copies of credit card, check, money order. Co,, according to 1 (Enclose a letter telling the company that you are any packing sjips. This is the way we’ll go — but the mail order houses a Lynda Healy, ad­ returning a Christmas gift and explaining the reasons If you were the original mail-order buyer, all of the must meet our demands, recognize our rights, respond ministrator, adver­ for your action. Be sure to give the name and address of above can be applied to you as well. And you have the to our complaints about products we have to assemble 2 tising and promo­ on our own (and can’t), try to makd the shopping at U.S. villain the original purchaser, and also tell the company what additional rights to: tion. Gabel is respon- you want .done. For instance, if you want a damaged ar­ 5) Check the reputation or reliability of any mail­ Christmas as easy and pleasant as we anticipate. And sible for coor­ ticle replaced, make that clear. Or it you want to order company through a local Better Business Bureau, shopping at Christmas is the acid test. dinating trade exchange the merchandise for a different item in the government consumer affairs department or the Direct (Job hunting? Sylvia Porter’s comprehensive new 32- publicity, sales catalog or for another size, say so. Or if you want a re­ Mail-Marketing Association (6 East 43 St,, New York, page booklet ’’How to Get a Better Job” gives up-to- promotion and, fund, don't fool around about it, N.Y. 10017)). ' date information on today’s job market and how to take product line adver- 2) In most cases, you also are entitled to reimburse­ 6) Be guaranteed satisfaction, with replacement of advantage of it. Send $1.95 plus 50 cents for postage and tising. ment for shipping costs, but you must request the reim­ the product or return of your money, if you are not handling to “ How to Get a Better Job” in care of this in Poland Prior to this bursements. Do so. satisfied. newspaper, 44(X) Johnson Dr., Fairway, Kan. 66205.) promotion. Gabel served as promotion 6 services coordinator By John Moody “Its the barest way of saying it I as well as adver- United Press International have seen to date,” said the Diane Gabel secretary for Public Records diplomat,, who has closely followed i f “ MOSCOW (D PI) — The Soviet the Arrow Hart Divi- events in Poland since the creation Union charged Friday that the of the Solidarity trade union last United States has tried for almost 30 year. Gabel received a bachelor's degree in English Biiildiii); |ifriiiilH wood stove at 227 Saddlehill Road, $300. vinyl siding at 738 Birch Mountain Road, To Rudolplt A. Reyna for coal stove at years to tear Poland away from the' Pravda traced what it alleged from Regis College in Weston, Mass. To JHC Construction Inc. for Purdy To Harold J. Parent for Elizabeth $3,200. 71 Lawton Road, $584. Soviet bloc and ’’roll back com­ were close connections between the Corp., alteration and addition to in­ Gnall, 176 vinyl siding at 176 Porter St., To Welch Roofing Co., Inc , for Janet To Kevin Hood for wood stove at 83 munism.” CIA and various Polish dissident dustrial building at 291 Adams St., $50,-' $4,000. DeCiantis, roof repair at 37-43 Oak St., Sass Drive, $187. 000 and up. In a strong warning to the West, groups, and said their combined aim Wins degrees To Andrew Ansaldi Co. for Mrs. J, $3,300. Pravda said such attempts have M A R Construction Co. Inc., for Stratton repairs and rebuilding of foun has always been to pull the country BOLTON — Gary Krause, district Manchester been repulsed more than once. dwelling at 35 Putnam St., $44,000. dation at 175 St, John’s St,, $18,000. out of the Warsaw Pact defense who oversees Midas The Communist Party newspaper To Mrs. A. Ponticelli for firewall at 31 To Stephen Napoletano for Mr. and organization and the Soviet automotive also referred for the first time to the and 33 Wilfred Road, $2,000. Mrs. S. Napoletano, replacement of rear . -e economic bloc. -operations in the 10,000 American citizens living in To Erwin A. Hyson Jr. for alteration to stairs and landing at 12 West St., $600. Herald photo by Tarquinio ’’Preparations to create a con­ Maine, Poland and said many were active dwelling at 17 Margaret Road, $3,000. To Stephen Napoletano for wooid stove trolled crisis in Poland were par­ Massachusetts, New U.S. intelligence agents. To Charles Schiavetti for Beverly Bar- at 12 West St., $300. ticularly intensified after President Hampshire, New Cars exit Hartford Road (left) at Main Street. Even if the wide, at the intersection, according to Town Planner The lengthy Christmas Day arti­ tosiak, enclosed porch at 38 Elsie Drive To Leo Valanos for wood/coal stove at Carter came to power in 1977,” the York and Vermont Cheney historic district isn’t developed, the town in­ Alan F. Lamson. cle accused the United States of $925. 182 Hawthorne St,, $500. newspaper said It specifically cited territory, recently THE RENEWABLE RESOURCE tends to .widen Hartford Road, which is only two lanes targeting Poland as a weak spot in To Mr. and Mrs. John B. Sayre Jr. for To G.L. White Co. for August Zeppa the activities of the KOS-KOR dissi­ earned “ B.S,” and the Eastern bloc in the 1950s "when A dent group and the Confederation " M . A . " degrees the CIA unleashed a full scale secret for an Independent Poland as being tree war against Hungary, Poland and from the Muffler is ’ backed by Western spy Institute 'of God's Czechoslovakia...whose aim was to organizations. Technologv — creation instigate actions against peoples "The main coordinator of the ac­ (M.I.T). everywhere Major Cheney road cost? power in those countries. tivity of that whole antisocialist rab­ Krause lives in on earth • in­ "Having suffered a failure in their ble was the CIA center in Munich Bolton. cluding Brooklyn. attempts to stage counter­ (West Germany), acting under the T he training Ht's said man once revolutionary coups in Hungary in signboard of the Liberty and Free lived in trees When he center, operated by 1956 and in Czechoslovakia in 1968, Europe radio stations, " Pravda Midas International climbed down, life never the subversive services of im­ again was to be quite so said. perialism, above all American im- Corp. in Palatine, simple ..yet only then did the Not so, says,i-r-- The two radio operations have 111,, awards the ^ tree get truly appreciated.