HP Live Photo App - Available on Ios and Android Devices
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HP Live Photo app - available on iOS and Android devices Make your photos come to life with HP Live Photo! HP Live Photo is a free, fun, and easy app for iOS and Android that lets you share your experiences with friends and family by creating photos that launch short personal videos on a smartphone or tablet. Share your Live Photos with friends and family by printing, ordering prints from Snapfish (US only), and via Facebook or email. To install the app: iOS: Look in the Apple App Store for HP Live Photo. Available in English only at this time. Supports iOS 6.0 and above. The app is designed for the iPhone, and can be run on the iPad2 and above and iPad Mini in 2X mode, and on the iPod Touch 5th generation. If you want to install the app on your iPad2 or above, do not filter for apps that are designed for the iPad in the app store. Android: Look in the Google Play App Store for HP Live Photo. Available in English only at this time. Supported at this time only on the following devices: HTC One HTC OneX Nexus 4 Samsung Galaxy S2 Samsung Galaxy S3 Samsung Galazy S3 Mini Samsung Galaxy S4 Samsung Galazy S4 Mini Samsung Galaxy Nexus Samsung Galaxy NoteII Sony Experia Z You'll find the following Help and Support information below: FAQ - Frequently Asked Questions Help Printing Live Photos Troubleshooting Help for Creating, Sharing, and Viewing Live Photos How to get more Support FAQ Can I see an example of what the app does? Yes, the HP Live Photo also app includes a video and an example Live Photo you can print and view from the Live Photo app. Go to Settings and scroll down to the Tools section and select “Print a Sample” to print the sample Live Photo and then view it with the app. If I have a question about my Snapfish Live Photo order, who should I talk to? (US only) When you place a Snapfish order from the Live Photo app, you will receive an order confirmation from Snapfish to your email address. Review that email to confirm your order and contact Snapfish if your order appears to be late or does not arrive or you have questions about the quantities you receive after your order arrives. Check your spam folder if you don't see the Snapfish order confirmation email in your inbox. What iOS devices support Live Photo? The iPhone, iPad2 and later, and iPad Mini, and iPod Touch 5th generation on iOS 6.0 and above. The app runs in 2X mode on iPad devices. Currently, HP Live Photo is supported in the US in English only. Do I need an iOS or Android device to both create and view Live Photos? Yes. Currently Live Photos may only be created and viewed on iOS or Android devices at this time. Can I use any video in Live Photo? You may use any video recorded on your mobile device using the video function, up to 45 seconds in length. If the video is longer than 45s, the HP Live Photo app will allow you to select a 45 second or less segment from the video. Where are the Live Photo videos saved when I create a Live Photo? The videos for your Live Photos are saved over the internet to the cloud. The original video on your device is not affected or modified in any way. HP Live Photo is not a video backup solution, so be sure to save images and videos using your own storage solutions. The live photo videos are not saved to your Facebook account. When I share a Live Photo via email or Facebook is the video included in the email or post? No. Only the Live Photo is included in the email or Facebook post. The video is only accessed from the cloud when the HP Live Photo app is used to scan a Live Photo. If I print a Live Photo to give to family/friends, how will the recipient know how to view it? The HP Live Photo app allows you to choose between printing just the Live Photo itself, or printing the Live Photo and a set of simple instructions for your recipient on 4x6 or 5x7 photo paper. The instructions explain how to install the HP Live Photo app and view the Live Photo. Can I share my Live Photos with anyone? Yes. You can share with any friends/family using a live photo nametag. Even easier, if you log into Facebook from the Live Photo app your Facebook friends are automatically enabled to view any live photos you share with them without having to enter your Live Photo nametag. What is a Live Photo Nametag? A Live Photo nametag allows you to share live photos with friends and family who are not a Facebook friend. The Live Photo app will prompt you to create your own custom nametag. This nametag allows Live Photo users who are not your Facebook friends to view your live photos. Your nametag is printed on the bottom right corner of all your live photos. When you share your live photo with someone who is not a Facebook friend, they can simply enter your nametag in the nametag field on the View screen of the Live Photo app, and then view any of your live photos you share with them. This is a one-time operation - once your friend or family member enters your live photo nametag they will be able to view any of your live photos. Anyone who is a Facebook friends can view your live photos w/out having to enter your nametag. How do I print a Live Photo from an iOS device? You can print Live Photos from the Live Photo app on your iOS device in the same way you print other photos on iOS, using the built-in iOS Airprint feature. Airprint supports a range of printers from HP and other companies. How do I print a Live Photo from an Android device? Printing from Android devices is supported via the HP ePrint app, and is currently only enabled for HP printers. (See the next section for printing to non-HP printers or printers not supported by the HP ePrint app.) The ePrint app must be installed separately from the Live Photo app, and supports all web- connected HP printers released in the past several years and many legacy HP printers. If the HP ePrint app is not installed on your Android device you will be prompted to install it when you select the Print option in the Live Photo app. For more information see the HP ePrint app in the Google Play store. Note on HP ePrint app Activation: After the HP ePrint app completes installing you will be prompted by the HP ePrint app to Activate it. You do not have to complete the “Activation” step in the HP ePrint app to print to your local wi-fi connected HP printers. HP ePrint app Activation is only required if you wish to print to HP web-connected printers on your HP Connected or HP ePrintCenter account, over an internet connection. Once the HP ePrint app is installed, when you select Print from the Live Photo app the HP ePrint app will be automatically launched w/the live photo displayed and ready to print. All you have to do is select an HP printer on your wi-fi network, ensure you have photo paper inserted, and hit print. Can I print from my Android device to non-HP printers and HP printers that the ePrint app does not support? Yes. There are some third-party printing apps available for Android devices in the Google Play store (one example is Printershare). If your HP printer is not supported by the HP ePrint app, or if your HP printer compatible is not compatible with the HP ePrint app, you may be able to use a third-party print app to print your HP live photos. Send the photo to yourself via the Share via email option from Live Photo. Then open the email on your phone and tap on the photo when it displays after downloading. Select the Android Menu option and choose Share. Your print app should appear on the Share list. Select the print app and complete your print as you normally do using that app. Can I print Live Photos from my computer? Yes. Simply share your photo via email from the Live Photo app to your own email address and then open the email and print the live photo as you normally do from your computer. You can print live photos from your computer to any printer you have attached to it that supports photo printing. Can I print Live Photos on plain paper? Always print Live Photos on photo paper to provide the necessary color, saturation, and depth for the best Live Photo experience. You may have success printing on plain paper, but results will be much less predictable. Do I need a Facebook account to use HP Live Photo? Viewing: No. A Facebook account is not required to view live photos using the Live Photo app. Creating: No. A Facebook account is not required to create Live Photos. You can create and share them using your Live Photo Nametag. However: If you create live photos without logging into Facebook, we cannot make your live photos available to you in the Live Photo app on other devices.