Senior Management

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Senior management Group Management Geoffrey Budd The Link Lesley Smith Nick Wood Joe Garner Finance, Systems and John Welsh Corporate Development Jeremy Darroch* Group Marketing Services Peter Ambrose Elizabeth Fagan Peter Crowe Steve Borges Simon Davies Peter Riordan Dave Elder-Vass George Wilding Damian Norton Currys Andrew Owen Nick Wilkinson* Stuart Owens Ben Idun Martin Sidders Ian Ditcham Dixons Group Retail Debbie Moore Properties PC World International Martin Meech Simon Turner* Sue Philipson Nick Cadbury Financial Services PC World UK David Campbell Steve Campbell Max Frei Peter Keenan Maxine Shimmin Dorothy Winrow PC City France John Risman Human Resources Kevin Armstrong David Longbottom* Sacha Tikhomiroff Ben Bengougam Claire Dickson PC City Spain John Francis Keith Jones Liz Purdy PC World Business Non-Merchandise Purchasing Derek Lloyd Roger Dew Genesis Communications Group Commercial Operations Rob Rawlinson David Hamid* Elkjøp Irene Paull Per Bjørgås* Group Purchasing Nils Petter Bjørnstad Tim Clifford Robert Grefstad Richard Ames Kristian Kulstrud Steve Crook Geir Langbakken Simon Crowfoot Fredrik Steenbuch Andrew Gabriel Norway Paul McClenaghan Ronny Blomseth Ken Sladen Per Rune Lunderby Omni Source Sweden Terry Greenwood Per Sigvardsson Geoff Bellingham Phil Logan Denmark Neil Robertson Jesper Boysen Mastercare Finland Edward Fitzmaurice Irmeli Rytkönen Andy Alexander Electro World Martin Fletcher Mark Rollmann Bruce Marsh Jiri Rizek Richard Middleton Peter Sebestyen John Sorby UniEuro UK Retail Operations Steve Carroll David Gilbert* Kath Roach European Property Thierry Behiels Business Services Sophie Goblet Alan Uren Raphael Guiducci Dixons Christophe Sirot Chris Langley Stuart Carson *Member of Group Executive Committee John Mewett Tax Free Bryan Magrath 34 Dixons Group plc Annual Report & Accounts 2001/02.

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Ben Terry Location Planning Manager -- More Than Just Shops
Ben Terry Location Planning Manager -- more than just shops Dixons Carphone plc is Europe’s leading specialist electrical and telecommunications retailer and services company, employing over 42,000 people in twelve countries Shop keepers? Have to be more than Shop Keepers Increasingly complexity and cost Retail supply chains Diversity of goods and how customers want them Store Reserve & Store Same day Online Installed setup collect ✓ ✓ ✓ ✓ ✗ ✓ ✓ ✓ ✓ ✓ ✗ ✓ ✓ Some ✓ ✓ Some ✓ ✓ Some ✓ ✗ ✓ ✓ How we currently do things - Newark o Centre of our UK&I Operations o Serves all UK&I Brands o Over 1.5m sq. ft. with max 4000 colleagues on site o Home Fulfillment Centre via CSC’s o Branch Fulfillment Centre o Small Products Warehouse o Customer Repair Centre Building 1 Overview Building 1 Building 1 o HFC (Home Fulfilment Centre); 440,000 sq. ft. in Chambers 2 and 3, a small portion of which is also utilised by Newark CSC. o Reverse Logistics (Returns) and Spares; 220,000 Chamber 1 Chamber 2 Chamber 3 sq. ft. on the ground floor of Chamber 1 o Customer Repair Centre; 184,000 sq. ft. on the mezzanine in Chamber 1. How we currently do things - CSCs o 22 Customer Service Centres o 5m+ home visits per year o 250 Specialist Engineers o +250,000 white goods repair in home o 7am to 9pm delivery slots o Enhanced Service Capability o Detailed Property Requirements Repair; Service; Install; Upgrade; Membership Ben Terry - Introduction Career History: 15 years experience in site location / retail analysis GeoBusiness Solutions – retail & leisure consultancy PinPoint
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Lapland UAS Thesis
RESEARCHING THE POTENTIAL OF MOBILE BIG DATA FOR BUSINESS DECISION-MAKING Case of Elgiganten AB - Haparanda Hung Duc Luu Bachelor's Thesis Lapland University of Applied Sciences Degree Programme in Business Information Technology Bachelor of Business Administration 2014 Abstract of thesis School of Business and Culture Degree Programme in Business Information Technology Author Duc Hung Luu Year 2014 Supervisor Vladimir Ryabov Commissioned by Harri Putila, Elgiganten AB - Haparanda Title of thesis Researching the Potential of Mobile Big Data for Business Decision-Making Case of Elgiganten AB - Haparanda No. of pages + app. 74 + 10 This research is focused on the area of mobile Big Data, particularly personal location data and its usage to gain insights into customers’ in-store behaviours. The objective of this research is to study the practical potential of mobile Big Data in order to evaluate its impact on business decision-making in the case company. This study was commissioned by Elgiganten AB – Haparanda. The case company is a part of Elkjøp Nordic AS, the largest consumer electronics and home appliances retailer in Sweden. The study stemmed from the need to increase the case company’s understanding of the customers’ behaviours. This research is practically oriented with the theoretical framework revolving around studying the mobile Big Data, sensors’ tracking technologies and Apache Hadoop applications. To accomplish the objectives of this research, the business scenario using mobile Big Data to support decision making in the case company was formulated and scrutinised. The qualitative research method was used in this single case study for the case company. Exploratory research approach was chosen due to the novelty of the research area.
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Appointment of Group Finance Director
27 March 2018 Embargoed until 7.00am Appointment of Group Finance Director Dixons Carphone plc (the "Company") announces the appointment of Jonny Mason to its Board as Group Finance Director, with effect from a date to be confirmed. Jonny has been Chief Financial Officer of Halfords plc since 2015 and was Interim Chief Executive Officer between September 2017 and January 2018. Prior to that Jonny was CFO of Scandi Standard AB, a Scandinavian company which successfully listed in Stockholm in June 2014. Jonny’s early career included CFO at Odeon and UCI Cinemas, Finance Director of Sainsbury’s Supermarkets and finance roles at Shell and Hanson plc. Ian Livingston, Chairman of Dixons Carphone, said: “The Board and I are very pleased to welcome Jonny Mason to the Group. Together with Alex Baldock, we now have a great new team to lead Dixons Carphone.” Alex Baldock, incoming Chief Executive Officer of Dixons Carphone, said: “I am delighted to have Jonny by my side. He has an outstanding track record and brings the experience and qualities we need to take Dixons Carphone into the next phase of its transformation.” Jonny Mason said: “I am thrilled to be joining Dixons Carphone. The business has undergone a tremendous journey over recent years and is well placed to meet customers’ ever growing and complex needs for technology. I have experienced first-hand as a customer the quality of our shops, product and services, from my time living in both the UK and Norway, and I feel proud to join the Group to work with Alex, the Board and our great team of colleagues.” There is no information which is required to be disclosed pursuant to Listing Rule 9.6.13.
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Terms 29/4/19
Terms 29/4/19 1. This promotion is conducted by DSG Retail Limited in partnership with Network partners. Customers will be eligible to receive cashback (as set out in the table below) upon purchasing any 4K TV (‘Qualifying Product’) and selected Broadband and/or Digital TV package (‘Qualifying Package’) from either, TalkTalk, SSE, Shell Energy Broadband, or Virgin Media. 2. Sky packages are not included in this promotion. 3. The Qualifying Product must be purchased from a UK Currys/PCWorld bricks and mortar store, or online at www.currys.co.uk. 4. Your Qualifying Package service must be purchased from a UK Currys/PCWorld bricks and mortar store, including Carphone Warehouse stores situated within a Currys/PCWorld store (SIS), or through the Currys/PC World telephone hotline at 08000 834616 within 7 days from your Qualifying Product purchase. 5. Offer not available in Republic of Ireland or Currys/PCWorld eBay outlet store. 6. Cashback will be paid directly into a nominated UK Bank Account. 7. Cashback will be calculated as follows: Qualifying Product Qualifying Package Cashback Any 4K TV Virgin Media Full House £200 TalkTalk TV, Broadband and calls £100 packages Fibre broadband and calls from either £50 Virgin, TalkTalk, SSE, Shell Energy Broadband 8. Fibre Broadband includes the following packages with broadband and phone: Virgin VIVID 50, VIVID 100, VIVID 200 and VIVID 300 packages. TalkTalk Faster Fibre 38Mbps and Faster Fibre 76Mbps. Shell Energy Broadband Superfast Fibre 38Mbps and Superfast Fibre Plus 76Mbps. SSE Unlimited Fibre 36Mbps and Unlimited Fibre Plus 76Mbps. TalkTalk: Only available to new customers whose services are successfully installed and that have not previously had services from the provider Shell Energy Broadband: Only available to new customers whose services are successfully installed and that have not previously had services from the provider.
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Dixons/Compaq/Packard Bell
COMPETITION ACT 1998 DECISION OF THE DIRECTOR GENERAL OF FAIR TRADING No CA98/3/2001* 6 APRIL 2001 DIXONS STORES GROUP LIMITED* /COMPAQ COMPUTER LIMITED/PACKARD BELL NEC LIMITED* Relating to a finding by the Director General of Fair Trading (the ‘Director’) that agreements have not infringed the prohibition imposed by section 2 (the ‘Chapter I prohibition’) of the Competition Act 1998 (the ‘Act’), and that conduct has not infringed the prohibition imposed by section 18 (the ‘Chapter II prohibition’) of the Act. I. INTRODUCTION 1. This decision relates to an agreement between DSG Retail Limited (‘DSG’) and Compaq Computer Limited (‘Compaq’) dated 27 August 1999 (the ‘Compaq Agreement’) and to an agreement between DSG and Packard Bell NEC Limited (‘Packard Bell’) dated 12 November 1999 (the ‘Packard Bell Agreement’) (collectively the ‘Agreements’) concerning the exclusive distribution in the UK of personal computers. 2. This decision is made pursuant to the Act in accordance with rule 15(1) of the Competition Act 1998 (Director’s rules) Order 2000 (the ‘Director’s rules’)1 It states the facts on which the Director relies and his reasons for the decision. II. THE FACTS A. THE COMPLAINT 3. Following the execution of the Agreements and announcement of the consequent cessation of supplies of personal computers to the John Lewis Partnership plc (‘John Lewis’) and Tempo Holdings Limited, (‘Tempo’) (collectively referred to hereinafter as ‘JLT’ unless otherwise specified) the Office received a complaint (‘the * Certain information has been excluded from this document in order to comply with the provisions of section 56 of the Competition Act 1998 (confidentiality and disclosure of information).
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Dixonsgroupplcinterimresultsforth
Dixons Group plc interim results for the 28 weeks ended 15 November 2003 Dixons Group plc, Europe's leading specialist electrical retailer, today announces interim results. INTERIM RESULTS • Turnover increased by 21% to £3.1 billion (2002/03: £2.6 billion). • Group like for like sales up 1%; UK like for like sales were flat and International like for like up 3%. • Operating profit (including goodwill amortisation) increased by 15% to £102.4 million (2002/03: £89.4 million). • Profit before tax (excluding goodwill amortisation) increased by 9% to £105.7 million (2002/03: £97.1 million). • Profit before tax (including goodwill amortisation) increased by 9% to £103.4 million (2002/03: £94.8 million). • Basic earnings per share increased by 3% to 3.7 pence (2002/03: 3.6 pence). Interim dividend of 1.660 pence (2002/03: 1.510 pence), an increase of 10%. • On 24 November 2003, the Group successfully sold 48.4 million Wanadoo SA shares, raising ?310 million (£216 million) cash • On 8 December 2003, the Group disposed of its European property development business, Codic International SA for ?33 million (£23 million) cash. CHRISTMAS TRADING Group sales for the 8 weeks ended 10 January 2004 were up 12% in total and 5% on a like for like basis. In the UK, sales increased by 7% in total and 4% on a like for like basis. Sales in the International division increased by 28% in total and 7% on a like for like basis. Sir John Collins, Chairman, commented as follows: "The Group achieved solid results in the first half year, with good sales and profit growth in a challenging retail market.
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Chief Executive's Review Group Turnover for the 52 Weeks Ended 27
Chief Executive’s review Group turnover for the 52 weeks ended 27 April 2002 increased by 5 per cent to £4,888 million (2000/01 £4,643 million excluding Freeserve). Like for like sales were unchanged across the Group in challenging markets. Group profit before tax and exceptional The Group continued to grow market telecoms solutions provider for the items increased by 7 per cent to £297.2 share, showing particularly strong gains business to business market. million (2000/01 £277.8 million before in widescreen televisions, large domestic taxation, exceptional items and Freeserve). appliances, games, personal computers International and PC related products. The International Retail division achieved UK Retail an operating profit of £15.2 million UK Retail division operating profit before The product cycle is a major determinant (£22.3 million) on sales ahead 14 per cent exceptional items was £253.6 million of sales growth. New products have at £688 million (£602 million). (£244.8 million), an increase of 4 per cent. driven sales even during the recessions Total UK Retail sales were £4,122 million of the early 1980s and 1990s. Looking Our expansion into Continental (£3,979 million), a 4 per cent increase ahead, the product outlook appears Europe continued, with investments year on year and unchanged like for like. positive with new technologies coming in eight markets. The Group now has onto the market, from large flat screen retail operations in 11 countries. Although Currys and PC World made televisions to wireless home networks, As anticipated, start-up losses were strong contributions to the divisional and the potential for a recovery in the incurred in new businesses in France, performance, these were largely personal computer market.
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Intel Announced As Headline Sponsor for 2018 ESL Premiership
Jan 16, 2018 11:30 GMT Intel Announced as Headline Sponsor For 2018 ESL Premiership Currys PC World to join Intel as PC Partner furthering commitment to UK esports 16 January 2018, London UK: ESL, the world’s largest esports company, today announced Intel as the official headline sponsor of the ESL Premiership, the UK’s national esports league, for 2018. As part of the sponsorship, Intel is collaborating with Currys PC World to highlight its best-in-class processors in gaming machines sold by the retailer. The partnership is an important milestone in ESL’s efforts to expand national- level esports in the UK. By working with two brands experienced in delivering quality for gamers - Intel, a legacy esports brand, and Currys PC World, the UK’s largest electrical retailer - ESL can secure the future of the UK’s premier esports national championships and embark on an expansion programme aimed at supporting and growing esports at a grassroots level in the UK. “Intel is the largest endemic brand currently within esports,” commented James Dean, UK managing director at ESL. “To have Intel as headline sponsor of the ESL Premiership for 2018, not only solidifies that claim, but adds further credibility to our National Championship, which has grown year on year for the past five years.” “We’re also pleased to have the involvement of Currys PC World, another household brand familiar to UK gamers for years. Partners like these are imperative to running successful, national-level esports. We are proud to be associated with brands like Intel and Currys PC World and we look forward to working with them closely to further develop the growing grassroots esports ecosystem in the UK.” As part of Intel’s sponsorship of the ESL Premiership for the year ahead, all PCs used during the offline finals will be powered by 8th Gen Intel® Core™ i7 processors to deliver the premium performance that gaming and esports demand.
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AUTO RECONCILIATION SERVER • Cost Reduction
Note: This brochure is Customer designed to be Managing critical Dixons Carphone Warehouse Auto printed. You tasks at the entry should test print point is fundamental Region Reconciliation on regular paper to increase Europe to ensure proper productivity and positioning before Challenge – How it started printing on card ensure information stock. • Input of source 100% paper based. Papersoft professional services for Enterprise departments, quality at a lower enterprise shared services – SSC or large BPO providers that • Manage input branches all over the UK and IRL. cost. want to: You may need to • Monthly +1M/documents. • Organize unstructured data. uncheck Scale to • Human based reporting to commissions team and loss Fit Paper in the prevention. • Manage volume peaks. • Register accurate data into ERP´s. Print dialog (in the • Multiple document reconciliation checks such as bank statements, IDs, contract and others. • Meet regulatory target dates. Full Page Slides • External/Internal audit control. dropdown). To speed up implementation • Vendor relation satisfaction. “we took a staged approach. Benefits from initiative • Credibility/Professionalism. Papersoft consulted with us Check your printer • Full process automation. to create a roadmap of the Finance departments that aim to: instructions to • Process standardisation. print double-sided discrete stages and • Approve/Reject internal information. • Compliant and auditable customer info. pages. identified gaps where best • Avoid service cancellation/penalties. Workflow with alerts and action steps on frauds and practices would speed up • • Optimize cash flow. each phase. This approach errors for all branches. To change images allowed us to accelerate on this slide, business transformation and Benefits from Papersoft ecosystem select a picture greatly reduced the About Dixons Carphone Warehouse and delete it.
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Dixons Retail AR Cover with Spine.Indd
Dixons Retail plc Annual Report and Accounts 2013/14 Annual Report and Accounts 2013/14 www.dixonsretail.com @DixonsRetail Dixons Retail plc Maylands Avenue Hemel Hempstead Hertfordshire HP2 7TG United Kingdom Tel: 0344 800 2030 www.dixonsretail.com “This has been a great year for the Group with some excellent performances across our multi-channel businesses, together with the achievement of a number of important strategic objectives. Our profits are up 76% from those we reported a year ago and up 10% on a restated basis. This not only reflects the fact we have now exited all of our non-core markets, meaning we are now a leader in all our core markets, but is also a testament to the creativity and hard work of our teams. The Group is in robust financial health with further cash generation resulting in a strong net cash position even after the costs incurred in exiting the non-core businesses. Best of all, our customer service metrics have again reached new records. All of this all means that the Group is stronger – both commercially and financially – than it has been for a number of years and we are well positioned to set sail into new waters. I am very excited about the opportunities that the proposed merger with Carphone Warehouse offers for the Group. We will build what I hope will be the first and best truly multi-channel proposition that allows customers not only to buy and experience the explosion of new connected products that are emerging, but to also get the advice, connectivity and services that will allow them to use technology as it should be used – to make their lives better.
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DSG Internationalplc Annualreport and a Ccounts 2006/07 Annual
Annual Report and Accounts 2006/07 Accounts and Report Annual DSG international plc Annual Report and Accounts 2006/07 Financial Highlights Underlying Group sales* Underlying proﬁt before taxation* £million £million 2006/07 7,929.7 2006/07 295.1 Group Overview Group 2005/06 6,984.4 2005/06 311.0 2004/05 6,451.8 2004/05 289.9 2003/04 5,947.3 2003/04 289.8 2002/03 5,294.4 2002/03 251.2 Contents 4 Our Markets 11 Business Performance 19 Customer Service 24 Corporate Responsibility Review 34 Directors’ Report 124 Five Year Record Underlying diluted earnings per share* Dividends per share pence pence 2006/07 10.9 2006/07 8.870 Group Overview Group 2005/06 11.8 2005/06 8.450 2004/05 10.9 2004/05 8.050 2003/04 11.1 2003/04 7.320 2002/03 10.0 2002/03 6.655 *Underlying results exclude the effects of amortisation of acquired intangibles, exceptional asset impairments, net restructuring charges and other one off items, profit on sale of investments, net fair value remeasurements of financial instruments and, where applicable, discontinued operations. Figures for 2006/07, 2005/06 and 2004/05 are presented under International Financial Reporting Standards (IFRS). Figures for 2003/04 and 2002/03 are presented under UK GAAP as previously reported and whilst have been restated to exclude discontinued operations have not been restated for any new UK accounting standards which may now apply. 1 Group Overview 60 Consolidated Financial Statements 1 Financial Highlights 60 Statement of Directors’ Responsibilities 2 Our Brands 61 Independent Auditors’ Report
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Pursuing a Growth Strategy
Pursuing a growth strategy Introduction Dixons: the home of new technology – a Electro World: a new investment business 1 High Street retailer of consumer electronics, operating in Hungary and the Czech Republic. Growth is an important business aim. Growth enables a business to selling the largest range of products including maintain a sharp competitive edge compared with rivals, and to TV and personal computers. The Group also operates 14 stores in the Republic of Ireland, trading as benefit from other advantages such as lower costs and greater brand Dixons, Currys and PC World. In 2002/03, the Irish businesses Currys: the UK’s largest electrical retailer. awareness among consumers. This Case Study examines how the delivered sales of £61m. The product range includes fridges and other Dixons Group has maintained an ongoing growth strategy by domestic appliances. piloting new store formats and entering new markets. It looks at the Ansoff’s Product-Market Matrix development of a new large retail outlet format (Dixons xL) in the PC World: Britain’s largest specialist chain 2 UK, and at the launch of Electro World in Eastern Europe. of computer superstores offering more than In a frequently quoted article in the Harvard Business Review, titled 5,000 product lines. Corporate Strategy (1957) Igor Ansoff outlined a number of growth Dixons Group plc is Europe’s leading specialist electrical retailer strategies. This was based on detailed research examining typical business with 1440 stores in 12 European countries. The company employs PC World Business: a major player in the growth case examples. He set out the main options in the form of a matrix: 30,000 people, with a profit of £301 million from a turnover of direct provision of IT products and services almost £5.8 billion (year to 3/5/03).
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