Appendix-2012-71 Borders NHS Board STAFF GOVERNANCE STANDARD 4TH EDITION Aim To inform the Board of the national and local launch of the latest version of the Staff Governance Standard Background The NHS Reform (Scotland) Act 2004 requires NHS Scotland employers to deliver the key strategic agenda of ensuring the fair and effective management of staff. The Staff Governance Standard sets out what each NHS Scotland employer must achieve to continuously improve in relation to the fair and effective management of staff A review of the Staff Governance Standard, 3rd edition, was commissioned by The Scottish Workforce and Staff Governance Committee (SWAG) in the summer of 2011. The review was carried out in partnership by a review group comprising representatives of employers, trade unions and professional organisations and the Scottish Government. The new Staff Governance Standard was developed to take into account developments within NHS Scotland, including the implementation of the Healthcare Quality Strategy for Scotland, the three Quality Ambitions and Quality Outcomes, the Patient Rights (Scotland) Act 2011 and the Strategic Narrative setting out our 20:20 Vision for healthcare. The new Staff Governance Standard recognises the importance of a motivated and engaged workforce, with the necessary knowledge and skills, to deliver high quality, person-centred, safe and effective patient care. An important development within this version of the Framework is the introduction of staff responsibilities to complement the employer responsibilities. The new Staff Governance Standard will also form an integral part of the 20:20 workforce vision which is currently in preparation. Summary Within NHS Borders we are currently developing a campaign to launch the standard using resources released from the Scottish Government Health Department. Recommendation The Board is asked to note the Fourth Edition Staff Governance Standard. Policy/Strategy Implications Documentation to support the Boards legal obligation to remain compliant with the Staff Governance Standard. This is an update of the legislative framework. Consultation Widely consulted within NHS Scotland and 1 Appendix-2012-71 NHS Borders whilst being developed. Was developed in Partnership Consultation with Professional All Trade Unions and Professional Bodies. Committees All Managerial structures and All Staff Governance Committees and Area Partnership Forums Risk Assessment Would be a failure of our Governance structures not to comply Compliance with Board Policy Fully Equality Impact Assessed. requirements on Equality and Diversity Resource/Staffing Implications Good staff management model Approved by Name Designation Name Designation Edwina Cameron Employee Director Author(s) Name Designation Name Designation Edwina Cameron Employee Director 2 A FRAMEWORK FOR NHSSCOTLAND ORGANISATIONS AND EMPLOYEES STAFF 4th Edition GOVERNANCE STANDARD A FRAMEWORK FOR NHSSCOTLAND ORGANISATIONS AND EMPLOYEES STAFF 4th Edition GOVERNANCE STANDARD STAFF GOVERNANCE STANDARD A FRAMEWORK FOR NHSSCOTLAND ORGANISATIONS AND EMPLOYEES © Crown copyright 2012 You may re-use this information (excluding logos and images) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence/ or e-mail: [email protected]. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. This document is also available from our website at www.scotland.gov.uk. ISBN: 978-1-78045-830-4 The Scottish Government St Andrew’s House Edinburgh EH1 3DG Produced for the Scottish Government by APS Group Scotland DPPAS12999 (06/12) Published by the Scottish Government, June 2012 STAFF GOVERNANCE STANDARD A FRAMEWORK FOR NHSSCOTLAND ORGANISATIONS AND EMPLOYEES Cabinet Secretary Foreword Our Healthcare Quality Strategy for Scotland, which I published in May 2010, recognises that we need to have an engaged, motivated and healthy workforce for us to deliver our Quality Ambitions of delivering world-class, person-centred, safe and effective healthcare services. The Quality Strategy provides a focus for everyone involved in delivering healthcare services in Scotland to reflect on what we are doing and to ensure that all that we do is working towards these shared Quality Ambitions and vision. This revised Staff Governance Standard provides a framework which is up to date, and supportive of the Quality Strategy’s three Quality Ambitions. It sets out what we expect employers to do to develop and manage their staff, and to ensure that all staff have a positive employee experience, and feel motivated and engaged with their job, team and organisation. We know that achieving this will not only have a positive impact on how the organisation performs, but, more importantly, will also impact on the quality of service delivered to everyone, every time. In line with the Quality Strategy, which recognises that everyone involved has a responsibility to contribute towards high quality care, the revised Staff Governance Standard introduces, for the first time, staff responsibilities in relation to their colleagues, managers, staff for whom they have responsibility, the organisation, patients, their carers and the public. In doing so, it also supports and complements the Patient Rights (Scotland) Act 2011 and the healthcare principles contained therein. We all have a role to play in planning for the delivery of healthcare services in the years ahead. To assist with this, I recently set out a ’20:20 Vision’ for healthcare - that, by 2020, everyone is able to live longer healthier lives at home or in a homely setting. This recognises that, over the coming years, the demands for healthcare and the circumstances in which it will be delivered will be radically different. How we respond to this will be influenced by factors such as our changing demography and the economic environment. I recognise that the delivery of this vision will need strong visible and effective engagement and leadership of everyone involved in delivering healthcare services to ensure that we have a shared ownership of the challenges and solutions. I believe that this revised Staff Governance Standard provides an excellent framework to support and enable staff to play their full part in this process. Over the coming months, this will be complemented by a new framework for the workforce in response to a changing strategic context. In NHSScotland, the unique nature of partnership working, where trade unions and professional organisations, employers, and the Scottish Government work closely together, has ensured that staff are already helping to make and shape policy and influence how services are delivered. Our partnership model – which was recently praised in an Economic and Social Research Council funded study by the University of Nottingham – provides an excellent basis to ensure that this revised Standard is implemented across NHSScotland, and benefits organisations, staff, the public, and ultimately ensures we deliver high quality, safe and effective healthcare services for the people of Scotland in an integrated and collaborative way. NICOLA STURGEON Cabinet Secretary for Health, Wellbeing and Cities Strategy ii/01 STAFF GOVERNANCE STANDARD A FRAMEWORK FOR NHSSCOTLAND ORGANISATIONS AND EMPLOYEES Foreword NHSScotland has a long and strong tradition of providing high quality care to the population. Everyone working in NHSScotland has a role to play in this, whatever their job. Our NHSScotland staff are key to delivering services and it is essential that everyone feels well supported to do their role. Staff Governance focuses on how NHSScotland staff are managed, and feel they are managed, by one of Scotland’s largest employers. It forms part of the governance framework within which NHS Boards must operate. NHSScotland’s commitment to staff governance was reinforced by the legislative underpinning within the NHS Reform (Scotland) Act 2004. The Staff Governance Standard Framework is the key policy document to support the legislation which aims to improve how NHSScotland’s diverse workforce is treated at work. This fourth edition was developed to take into account developments within NHSScotland, to reflect the implementation of the Healthcare Quality Strategy for Scotland, the three Quality Ambitions and Quality Outcomes and the Strategic Narrative setting out our 20:20 Vision for healthcare. This revised Staff Governance Standard Framework aims to build on the progress made in previous editions by reflecting changes as NHSScotland continues to evolve and improve. eW are determined that all staff across NHSScotland should continue to benefit from the positive changes that this Staff Governance Standard Framework can bring to their working lives. We also recognise that investment in staff is a direct investment in patient care as positive staff experience provides positive experience for patients and service users. Work to achieve the Staff Governance Standard is ongoing and NHS employers must demonstrate that they are striving to both achieve and maintain exemplary employer status. In order to be able to do this, they will be expected to have systems in place to identify areas that require improvement and to develop action plans that will describe how improvements will be made. Staff governance and its underpinning in legislation was a major achievement for NHSScotland and a first for the