Nottingham &Derby
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going that bit further Nottingham & Derby to Bristol & Cardiff Train Times: 15 May 2016 – 10 December 2016 Live train times online and on our Train Tickets app. 1 online | mobile | app Hello and welcome to CrossCountry We go that bit further than any other train operator. From Aberdeen to Penzance, Manchester to Bournemouth, Cardiff to Stansted, we cover more than 1400 miles and serve over 100 stations across Britain – enough to satisfy anyone’s sense of adventure. So what are you waiting for? Start your journey today and travel across Britain directly or with one simple change. Just look at the map you have handy on the back of this timetable to see where we can take you. We want you to have an easy and enjoyable journey, wherever you’re going. That’s what we’re all about. Speaking of which, we want to make your journey through our website, mobile site and Train Tickets app as smooth as possible too. So find the right train, at the right time, at the right price – without having to queue at the station. Who wouldn’t get on board with that? online | mobile | app 2 You’re in for an easy ride. Online We like going that bit further, but we don’t like to charge you for it. That’s why at crosscountrytrains.co.uk there’s no booking or card fees. So why don’t you take a seat and reserve it from our online train layout plan? Or use another one of our online tools like our Best Fare Finder – which helps you find a cheaper journey. Mobile Seeing as though you’re on the move now more than ever, we thought you’d be interested in our mobile site. It’s an easy way to keep on track by finding train times and tickets hours, days or weeks before your train pulls out of the station. App Times are changing. So why not download our Train Tickets app for live arrival and departures? Better yet, use it to plan your journey, buy tickets, and reserve your seat up to 15 minutes before departure. Pretty smart don’t you think? going that bit further 3 3 Our Train Tickets app is your platform for train travel. Think ahead It pays to start saving early. And with our Advance tickets you can do just that. You’ll find that the earlier you buy the more you could save. And to keep you heading in the right direction we won’t charge any card or booking fees either. So you might need a bigger piggy bank. Be impulsive and save Want to know how a last minute ticket can still save you money? Then listen up, because with us you can buy Advance tickets and reserve your seat just 15 minutes before departure. Plus, as you’re buying through our app, you’ll know you’re getting the best fare possible on the day. Scan to get our Train Tickets app or text APP to 87080. 4 Our Train Tickets app is your platform for train travel. Your mobile is just the ticket Don’t queue at the station. Sail through it with an m-ticket, which are available on most of our journeys. Just buy through our app to get your ticket sent to your phone – and you’ll see how far our app can take you. Activated: 15 May 10:04 First Advance Single SGL (Single) Adult (16+) First Class Manchester Piccadilly Stoke-on-Trent XC ONLY Travel on: Sun 15 May 2016 12:27 train ONLY 5 5 going that bit further For the journey ahead Whatever the plan, wherever you’re going, CrossCountry will make your travels better. Food and drink Want something sweet? Or are you a savoury sort of person? Whatever you’ve got a taste for, we can serve it to you at your seat on many of our long-distance journeys. Choose from a refreshingly wide range of hot drinks, soft drinks, chilled beer and wine, sandwiches, a tasty selection of sweet and savoury snacks and hot food. Whatever your appetite, we’ve got something to satisfy it. Ready to place your order? You can now order food and drink for your journey before you travel, choosing from an exclusive range of hot meals, treats and beverages to enjoy on our Voyager and High Speed Train routes where catering is available. Simply place your order online and we’ll bring it right to your seat. There’s no upfront charge – you pay when your order arrives. Go to crosscountrytrains.co.uk for more information. Our services with at-seat catering are shaded darker on your timetable, so take a quick look. Please note catering is provided on selected routes and is subject to availability. First Class We know the journey is just as important as the destination. That’s why with First Class you can enjoy bigger reclining seats, more table space and plenty of peace and quiet. It’s perfect for watching the world go by or working on the move. You can indulge in a range of complimentary refreshments brought to your seat, available on most services including weekends. For those travelling on our long-distance services on weekdays, you can also choose from our range of light meals served to you by your own First Class Host. See our website for further details. What’s more, travelling First Class could be cheaper than you think. Just buy early with our Advance tickets and save. Plus, if you’re travelling on weekends and bank holidays, and you don’t have an Advance ticket, you can upgrade to First Class from as little as £5 each way. WiFi Ever thought of surfing when travelling through countryside? Well now there’s WiFi access* on all services shown in this timetable. And with a range of price plans, you’re sure to find the right one for your journey. Even better, you can save 10% when you buy in advance at crosscountrytrainswifi.co.uk or get it absolutely free when you travel First Class. 6 Bikes Looking to bring your bike on board? Most of our trains have two reservable bike spaces and one further space for unreserved bikes. Bikes without a reservation will be accepted on a first come, first served basis and can only be carried subject to space being available. If you have a folding bike, this can be carried as normal hand luggage. Luggage We have a very limited amount of space on our trains to store luggage so please remember that you need to be able to carry your own luggage and lift it on and off the train. We strongly recommend that you bring one item of luggage, which measures a maximum of 90cm by 70cm by 30cm, because of the limited amount of storage space on board our trains. A handbag, small rucksack or satchel bag can be stored under the seat in front of you or on your lap. Soft bags and small cases are easier to stow and will be more secure in the overhead racks. Any luggage in excess of this may be subject to an additional charge on- board our services, in line with the National Rail Conditions of Carriage. All of our trains have storage available: > Under the seat in front of you > Above every seat in overhead racks > At the end of each coach for larger luggage items Our Voyager trains have a dedicated luggage area in Coach D for easy storage of larger bags. Please do not store your luggage on the seat next to you or in doorways. If you have not been able to locate a suitable area for your luggage please ask a member of staff for advice. JourneyCare Sometimes, we all need a little help. That’s why we offer a JourneyCare service for those who need it when travelling with us. You can request journey assistance online when buying your tickets at crosscountrytrains.co.uk. Just give us 48 hours notice before you want to travel and we’ll also help plan your journey and get the best deal. Or give us a call for extra assistance, journey options and buying tickets 24 hours before you intend to travel. Our lines are open 08.00 – 20.00 Monday to Sunday (except Christmas Day and Boxing Day). Telephone 0344 811 0125 Textphone 0344 811 0126 Group Travel Friends stick together. So why should they be apart when travelling by train? Use our group booking service at crosscountrytrains.co.uk for ten or more passengers travelling together, and we’ll help you plan your journey and get you the best deal. Or you can call our dedicated group booking line on 0371 244 2388. Telesales If you can’t get your tickets in advance from crosscountrytrains.co.uk, pick up the phone and call our Telesales team on 0844 811 0124. *Please note that on-board WiFi is subject to availability. 7 online7 | mobile | app Connections Get where you want to be with CrossCountry. Birmingham New Street Covered by a giant atrium allowing natural light throughout, the concourse at Birmingham New Street is three and a half times bigger than before, providing more space for the 170,000 passengers who use the station every day. It has all the facilities you’d expect including waiting areas and shops. All 12 platforms have more space and are easily accessible via 15 customer lifts, 36 escalators and numerous staircases. If you are travelling to or from Birmingham New Street, or making a connection there, please familiarise yourself with the layout and entrances and allow a little more time than usual when passing through.