Annual Report Department of Transport and Main Roads Volume 1 of 2 Letter of compliance Communication objective 14 September 2012 This annual report for the Department of Transport and Main Roads details our progress in meeting the objectives of the The Honourable Scott Emerson MP Transport and Main Roads Corporate Plan 2011–2015 and Minister for Transport and Main Roads achieving our vision of Connecting Queensland. Level 15 We use this report to inform our diverse range of stakeholders about Capital Hill Building our activities. In doing this, we ensure our legislative reporting 85 George Street obligations under the Financial Accountability Act 2009 and the BRISBANE Qld 4000 Financial and Performance Management Standard 2009 are met. Dear Minister A checklist outlining the governance, performance, reporting compliance and procedural requirements of the Financial I am pleased to present the Annual Report 2011–12 and financial Accountability Act 2009 and the Financial and Performance statements for the Department of Transport and Main Roads. Management Standard 2009 is available on our website. I certify that this annual report complies with: This annual report is available on our website at • the prescribed requirements of the Financial Accountability www.tmr.qld.gov.au/annualreport and in hard copy on request. Act 2009 and the Financial and Performance Management Standard 2009 Further information is contained in the Transport and Main Roads • the detailed requirements set out in the Annual Report Annual Report 2011–12 Additional Published Information, available Requirements for Queensland Government Agencies 2011–12. on our website together with opportunities for your feedback. A checklist outlining the annual reporting requirements can The Queensland Government is committed to providing be accessed at www.tmr.qld.gov.au. accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. If you have Yours faithfully difficulty understanding the annual report, you can contact Translating and Interpreting Service National on 13 14 50* to arrange for an interpreter to effectively explain the report to you. *A local call charge if calling within Australia. Higher rates apply from mobile phones and payphones. Michael Caltabiano ISSN: 1837–2694 BE (Hon) MPhil GDBA FIEAust FAICD RPEQ IAMA Director-General Department of Transport and Main Roads Licence: This annual report is licensed by the State of Queensland (Transport and Main Roads) under a Creative Commons Attribution (CC BY) 3.0 Australia licence. CC BY Licence Summary Statement: In essence, you are free to copy, communicate and adapt this annual report, as long as you attribute the work to the State of Queensland (Transport and Main Roads). To view a copy of this licence, visit http://creativecommons.org/ For more information licenses/by/3.0/au/deed.en. Attribution: Phone: +617 3306 7008 Content from this annual report should be attributed as: Fax: +617 3306 7548 The State of Queensland (Transport and Main Roads) Email: [email protected] Annual Report 2011–12 © State of Queensland (Department of Transport Website: www.tmr.qld.gov.au and Main Roads) 2012 1 Department of Transport and Main Roads Annual Report 2011–12 Volume 1 of 2 Contents About us 3 Objective 4 36 Who we are 3 Highlights 36 What we do 3 Reducing transport sector emissions 36 Our operating environment 3 Other environmental initiatives 38 Our people 3 Future priorities 38 Our vision 3 Our purpose 3 Objective 5 39 Our key principles 3 Highlights 39 Our stakeholders 4 Supporting industry capability 39 Jobs generated by QTRIP projects 39 Director-General’s report 5 Delivering training courses 40 Setting a new direction 5 Future priorities 40 Implementing government priorities 5 Our future priorities 6 Objective 6 41 Highlights 41 Achieving government objectives – First 100 Day Action Plan 7 Implementing national transport reforms 41 Public transport fare changes 7 Enhancing stakeholder relationships 42 Registration freeze 7 Future priorities 43 Bruce Highway Crisis Action Plan 7 Roads to Resources Program 7 Objective 7 44 Toowoomba Second Range Crossing 8 Highlights 44 Improving access at Trinity Inlet 8 Ensuring value for money 44 Re-establishing the Gold Coast Waterways Authority 8 Enhancing workplace health and safety 45 Ensuring a sustainable workforce 47 Financial summary 9 Enhancing our systems 48 Chief Finance Officer’s statement 9 Future priorities 48 Funding 9 Financial performance 9 Corporate governance 49 Early retirements, redundancies and retrenchments 11 Our organisational structure 50 Natural Disaster Relief and Recovery Arrangements 12 Our Board of Management (at 30 June 2012) 51 Accountability structure 53 Corporate plan 2011–2015 13 Corporate governance framework 54 Public sector ethics 54 Our performance 14 Internal audit 55 Objective 1 15 Risk management 55 External scrutiny 55 Highlights 15 Corporate planning and performance management 56 Delivering new, cost-effective transport infrastructure 15 Rebuilding our transport network 18 Appendices 58 Managing the transport system 18 Appendix 1 – Performance statements 59 Planning our future transport system 21 Appendix 2 – Legislation administered by the department 65 Future priorities 23 Appendix 3 – Related entities 66 Objective 2 24 Appendix 4 – Schedule of statutory bodies and instrumentalities 67 Appendix 5 – Boards and committees 68 Highlights 24 Appendix 6 – Camera Detected Offence Program 70 Improving road safety 24 Appendix 7 – Transport payments 74 Improving rail safety 27 Improving maritime safety 27 Glossary 83 Improving infrastructure security 28 Encouraging more cycling and walking 29 Acronyms 84 Transport fatalities and injuries 29 Future priorities 31 Index 85 Objective 3 32 Figures index 87 Highlights 32 Contact information 88 Providing accessible customer services 32 Providing accessible passenger transport 34 Future priorities 35 Department of Transport and Main Roads Annual Report 2011–12 Volume 1 of 2 2 About us • transport system security and disaster response and recovery Our vision operations • policy direction for Queensland’s transport system Connecting Queensland • integrated transport planning • land use and transport development assessment. Our purpose Plan, deliver and manage a transport system that Our operating environment connects Queensland Transport and Main Roads primarily contributes to the government objective to Deliver better infrastructure and better Our key principles planning, and supports the government’s other objectives for the community (see page 7). • A commitment to excellence in everything we do The department’s corporate plan sets our direction over a • Ensuring we are an agency that is delivering results and four-year period (see page 13 for the Transport and Main Roads value for money for Queensland Corporate Plan 2011–2015). The plan is reviewed annually for progress towards achieving our objectives, to identify our • Re-engineering our regions strategic risks and opportunities, and to assist our Board of Management to determine departmental priorities. Our principles articulate a clear focus and direction that will allow us to deliver the government’s priorities. This annual report details our performance in meeting the objectives of the Transport and Main Roads Corporate Plan 2011–2015 and factors impacting on delivery. In 2011–12 these factors included: • re-prioritisation of resources to reconstruct parts of the transport Who we are and road network damaged in severe weather events in 2010–11 • further severe weather events including widespread flooding Following the Queensland state election in March 2012, the in southern Queensland in November and December Department of Transport and Main Roads was retained under the 2011, western Queensland in February 2012 and northern Administrative Arrangements Order (No.3) 2012 and the Public Queensland in March 2012 Service Departmental Arrangements Notice (No.1) 2012. • major national reforms including rail, heavy vehicle and What we do maritime safety • Queensland population growth greater than the The published budget for the Department of Transport and Main Australian average Roads in 2011–12 was $4.468 billion for operating and $3.931 • rapid changes in information and communication technology. billion for capital to deliver a safe, efficient and integrated transport system for Queensland. The corporate plan aligns with the longer-term objectives for the transport system in Queensland. It also supports strategic Transport and Main Roads administers 23 instruments of investment planning and guides divisional business planning and legislation (see page 65 for details). the development of individual employee performance plans. Our core business includes: • road design, construction, maintenance and operation Our people • providing essential transport infrastructure such as busways, cycleways, boat ramps and jetties At 30 June 2012, we had a workforce of 8851 employees (full-time equivalent). Our people worked in trade, professional, • driver and boat operator licensing technical and administrative disciplines across 19 regional offices, • vehicle and boat registration 19 divisional offices, 57 customer service centres, nine Transport • public transport regulation and services (rail, urban bus, and Main Roads-led Queensland Government Agency Program limousine, taxi, ferry, long-distance bus and aviation) offices, 47 depots (including 20 soils laboratories), 16 marine operational bases, four traffic management