Annual Report & Financial Statements
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Concern Worldwide – Annual Report & Financial Statements 2016 FATEMA – Fatema is a beneficiary of Concern's Urban Integrated Programme in Dhaka, Bangladesh. Photography: Abbie Trayler-Smith / Panos Pictures for Concern Worldwide. We reached over 22 million people 2016 at in 27 of the poorest countries in the world. a Glance We continued to build our capacity – to provide larger, better and faster emergency response directly helping 4.6 million people. We managed the largest spend in our history - €179.4 million. Income Expenditure – – 19.7% 0.2% 6.7% 90.7% Donations and Other Income Fundraising Relief and Legacies Development 9.7% 2.1% 70.4% Donated Development Grants from Commodities Education and Governments and Advocacy Other Co-funders 0.5% Governance Income €000 % Expenditure €000 % Donations and Legacies 36,216 19.7% Relief and Development 162,654 90.7% Grants from Governments Fundraising 12,075 6.7% 129,123 70.4% and Other Co-funders Development Education and Advocacy 3,782 2.1% Donated Commodities 17,821 9.7% Governance 902 0.5% Other Income 372 0.2% 179,413 100% 183,532 100% 2 MARY FRANCE DORLAS – Mary France Dorlas lives in the Grand Ravine region of Haiti. She received seeds, tools and training to farm the land at the top of the Ravine. Photography: Abbie Trayler-Smith / Panos Pictures for Concern Worldwide. Interactive Contents 4 - 13 14 - 64 65 - 108 Who We Are and What We Do 4 Report of the Board 14 Statement of Board Members’ Our Core Values 5 Strategy, Objectives and Activities 14 Responsibilities 65 Where We Work 6 Livelihoods Programme 17 Independent Auditors’ Report A Message from the Chair 8 Health Programme 23 to the Members of A Message from the Education Programme 29 Concern Worldwide 66 Chief Executive Officer 10 Emergency Programme 35 Financial Statements 69 Legal and Administrative Advocacy 42 Information 13 Development Education 43 Public Engagement 44 Fundraising 45 How we Measure Success 48 Working with Partners 49 Challenges in 2016 51 Longer Term Strategy and Objectives 52 Special Feature - Donal Skehan 54 Review of Financial Outcome 2016 56 Structure, Governance and Management 59 Other Matters 63 Looking Ahead - Plans for the Future 64 4 Concern Worldwide Annual Report & Financial Statements 2016 Concern Worldwide – Who We Are and What We Do – Our Identity – Who We Are Concern Worldwide (Concern) is a non- governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our Vision for Change We believe in a world where no-one lives in poverty, fear or oppression; where all have access to a decent standard of living and the opportunities and choices essential to a long, healthy and creative life; a world where everyone is treated with dignity and respect. Our Mission – What We Do Our mission is to help people living in extreme poverty achieve major improvements in their lives which last and spread without ongoing support from Concern. To achieve this mission, we engage in long-term development work, build resilience, respond to emergency situations, and seek to address the root causes of poverty through our development education and advocacy work. Who Are We and What We Do 5 Our Core Values – Built on our history and the voluntary, compassionate commitment of Concern’s founders: We focus on extreme poverty: We are driven by a clear focus on eliminating poverty in the most vulnerable places and responding to humanitarian crises. We believe in equality: People are equal in rights and must be treated with respect and dignity. We listen: Listening and partnership are key to empowering the poorest and most vulnerable to transform their own lives. We respond rapidly: People affected by disasters are entitled to have their most basic needs met through rapid, effective, and principled responses. We are courageous: Taking necessary risks, balanced with sound judgement, allows us to work in the most challenging contexts. We are committed: Going the extra mile to support communities in times of need and in the face of very difficult operating environments. We are innovative: Finding effective solutions requires innovative thinking combined with a pragmatic approach. We are accountable: Accountability and transparency are central to all of our actions and use of resources. 6 Concern Worldwide Annual Report & Financial Statements 2016 Where We Work – In 2016 Concern worked in 27 of the Democratic People’s Republic of Korea Turkey world’s poorest and Syria Afghanistan Lebanon Pakistan Nepal most vulnerable Bangladesh Haiti Niger Chad Republic Yemen countries to alleviate of Sudan Sierra Leone South Ethiopia Liberia Central African Sudan Republic Somalia Uganda Kenya DR Congo Rwanda poverty and hunger. Burundi Tanzania Malawi Zambia Mozambique Afghanistan Democratic People’s Republic of Korea Rwanda Bangladesh Lebanon Sierra Leone Burundi Liberia Somalia Central African Republic Malawi South Sudan Chad Mozambique Tanzania Democratic Republic of Congo Nepal Turkey/Syria Ethiopia Niger Uganda Haiti Pakistan Yemen Kenya Republic of Sudan Zambia LIVELIHOODS HEALTH – – 5,700,000 11,000,000 People reached People reached Where We Work 7 In Republic of Sudan the hunger gap in our target group reduced from 3 months in 2012 In our Bangladesh to 1.14 in 2016 programme completing Grade 5 at school has increased from 47% in 2012 to 72% in 2016 In Democratic Republic of Congo 96% of hand pumps, In our Somalia in our programme programme access to area, are maintained improved sanitation by the community increased from 4% in 2012 to 91.5% in 2016 Democratic People’s Republic of Korea Turkey Syria Afghanistan Lebanon Pakistan Nepal Bangladesh Haiti Niger Chad Republic Yemen of Sudan Sierra Leone South Ethiopia Liberia Central African Sudan Republic Somalia Uganda Kenya DR Congo Rwanda Burundi Stunting was Tanzania reduced by 8.4% Malawi through integrating Zambia agriculture and Mozambique nutrition in our programme in In Niger 100% Zambia (IFPRI)* of farmers in our programme are In our programme using at least one in Mozambique new climate smart women eating four technique and 93% or more food groups are using two per day increased from 26% in 2012 to 80% in 2016 * International Food Policy Research Institute EDUCATION EMERGENCIES – – 1,600,000 4,600,000 People reached People reached 8 Concern Worldwide Annual Report & Financial Statements 2016 A Message from the Chair, Tom Shipsey – 2016 was an extraordinarily tumultuous year on the global front and the operational environment for international organisations such as Concern changed considerably. While the global challenges of conflict programmes in the Central African and climate change became increasingly Republic. Concern is one of the few evident in 2016, the response to those agencies operating in this area of challenges has been underwhelming, desperate need. I have been fortunate with many governments becoming to be able to visit a number of the more increasingly isolationist and resistant challenging locations where Concern to positive engagement. As we entered works over the last few years and I 2017, four extreme food crises loomed never cease to be amazed by the quality and at the time of writing one of these and ambition of programmes that are has already been declared a famine. being carried out in these contexts. The diligence and professionalism The need for agencies like Concern is that I encountered amongst our staff greater now than ever. Concern will be in such a remote and difficult context 50 years old next year and in that time, was astounding, and epitomises imbued with the passion of humanitarian what Concern does best: working response and honed by the highest on the frontiers to reach the furthest standards of professionalism, the behind first. organisation has grown to be an effective world-renowned player in the fight Concern’s ability to carry out these against extreme poverty and suffering. programmes overseas is dependent on A broad history of diverse programming the hard work and expertise of staff in and responsible planning gives Concern the home offices. Recent years have a unique ability to approach today’s most been somewhat difficult in the charity formidable humanitarian challenges with sector, particularly in Ireland and the UK, experience and foresight. Concern’s and it is a testament to the persistently response to these challenges recognises high-standards maintained by the the demands for urgency in humanitarian staff and Board members of Concern response, but it is also informed that the organisation has continuously by precedent and posterity, using been recognised for its transparency experience to inform programme design and accountability. while placing our work within the context of a broader strategic direction. I know from serving on the Board that we consistently invest considerable time and I had the opportunity to see this resources into ensuring full compliance first hand when I visited Concern’s with industry standards including the Message from the Chair 9 Governance Code and the Accounting Concern works with on a daily basis – and Reporting by Charities: Statement across East Africa in particular, are of Recommended Practice (Charities now facing crises of unprecedented Concern will be 50 years old SORP). Maintaining the highest proportions. It is at times like these that next year and in that time, standards of governance requires every part of Concern is challenged imbued with the passion of considerable time and effort, and I want to play a role; from the operations humanitarian response and to thank the Board for their tireless work on the ground; to logistics; to those honed by the highest standards in this and other areas of overseeing working in the home offices to support of professionalism, the Concern’s work. When Concern received the programmes and communicate organisation has grown to be an the ‘Outstanding Achievement’ award at the urgency of need to the public and effective world-renowned player the Carmichael Centre Good Governance government institutions.