Annual Report 20192020 Welcome Welcome to the City of Whittlesea’s This report provides an overview of The report highlights achievements Annual Report 2019-20. Council is Council’s performance in the 2019-20 and challenges faced and includes committed to transparent reporting financial year against the five goals set statutory reporting and legislative and accountability to the community out in our Council Plan 2017-2021 and information as required under the and our stakeholders. Annual Budget 2019-20. Local Government Act 1989 and other legislation. Acknowledgement of Traditional Owners The City of Whittlesea recognises the rich Aboriginal heritage of this country and acknowledges the Wurundjeri Willum Clan as the Traditional Owners of this place. Council offices 25 Ferres Boulevard 03 9217 2170 South Morang VIC 3752 National Relay Service: 133 677 (ask for 9217 2170) Shop MM1, Westfield Plenty Valley Shopping Centre Locked Bag 1 415 McDonalds Road Bundoora MDC, VIC 3083 Mill Park VIC 3082
[email protected] 9404 8800 whittlesea.vic.gov.au Epping Depot facebook.com/cityofwhittlesea 68-96 Houston Street @citywhittlesea Epping VIC 3076 CityWhittlesea 9401 0555 Opening hours Free telephone interpreter service Monday-Friday, 8.30am-5pm 131 450 Page 2 City of Whittlesea Annual Report 2019-2020 Contents Administrator’s message 8 Acting CEO’s message 9 The year in review 10 Highlights 14 Major capital works 16 Financial summary 18 Community satisfaction survey 22 Our Council 24 Our people 26 Our performance 32 Governance 74 Annual Financial Report 2019-20 100 Appendix 1 Protected Disclosure Act 2012 176 About the City of Whittlesea Report of operations About the City of Whittlesea The City of Whittlesea is located in current growth area precincts of The Wurundjeri Willum people were Melbourne’s northern suburbs, about Mernda, Doreen, South Morang, the original inhabitants of the area 20 kilometres from the city centre.