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Forward Autumn Winter 2020 The Guide Dogs magazine Autumn/Winter 2020 Forward The very best of buddies! How buddy dog Sam changed Jago’s life Find out who’s won a Meet the star of our Introducing a new Local Volunteer Award new TV advert service from Guide Dogs Do you need answers or advice about living with sight loss? Visit our website for advice and tips that can help you live actively, independently and well. Speak to our friendly staff, who can provide personalised advice on the Coming soon! range of support available. One phone number as a Find all the information you need gateway to all of our services. for getting in touch at: guidedogs.org.uk/getting-support Contents Regulars Features 18 10 Volunteering 13 updates Celebrating our Local Volunteer 14 Awards winners Welcome from 27 5 the CEO News Important goings on 6 from across the charity Guide Dogs in the media 10 How we’ve made the news Our buddy 11 28 16 dog service Jago and Sam’s 18 story This adorable buddy dog Do you need answers or advice partnership Star news 11 These household names changed Jago’s life about living with sight loss? love Guide Dogs! Guiding Stars 12 On the campaign trail 21 Our special way to Visit our website for advice and tips that can honour someone A Day in the Life Of… at Christmas help you live actively, independently and well. Hannah Laywood, 23 Sustainability and Energy Manager Kate rises like a Speak to our friendly staff, who can 22 Phoenix thanks to Thank you to her guide dog provide personalised advice on the Coming soon! New Partnerships 24 our supporters 30 range of support available. One phone Meet the star of number as a 16 32 Breeding Stock Qualifiers 27 our new TV advert gateway to all Find all the information you need Letters and caption Introducing our of our services. competition 28 companion dog service for getting in touch at: 34 Black Labrador Olive loves her toy bunny guidedogs.org.uk/getting-support 35 In good company Forward magazine Autumn/Winter 2020 3 Did You Know You Can Help Guide Dogs on eBay? Make Guide Dogs your favourite charity on eBay and support us whenever you shop or sell! Learn more at charity.ebay.co.uk Contributions: Send editorial items to Founding Editor: The late Captain Forward by post at the Head Office Nikolai Liakhoff MBE FRZS address below, or by email to Registered Head Office: The Guide f [email protected]. Dogs for the Blind Association, Hillfields, Unfortunately, due to the volume Burghfield Common, Reading RG7 3YG of ideas we receive, we cannot Tel: acknowledge every item. We 0118 983 5555 reserve the right to edit or refuse. Fax: 0118 983 5433 Forward is available in standard Web: guidedogs.org.uk print, Braille, large print and audio Email: [email protected] CD formats. It is also available as an © 2020 Registered charity in England accessible PDF and as plain text and and Wales (209617) and in Scotland audio files on our website at (SC038979). guidedogs.org.uk/forward. Any products or services advertised You are receiving this copy of Forward in Forward by third parties are magazine as one of our valued not in any way endorsed by Guide supporters. If you no longer wish to Dogs, and Guide Dogs shall not be receive it, please contact us by phone on responsible for the accuracy of 0800 953 0113 or by email any information contained in such on [email protected]. advertisements nor has it investigated or verified any of the information. 4 Forward magazine Autumn/Winter 2020 A welcome from Tom What a challenging year it’s In the hope that 2021 will be The services we provide been. I’m still so impressed better, I wanted to remind are life-changing but many and proud of the way you of what we achieved in others need our help. Our our staff and volunteers 2019, and outline how we priorities for next year will have achieved so much want to continue building on be to reduce the waiting during what’s most likely that foundation next year. time for a guide dog, support been one of the toughest Last year, we had almost and empower more people years in living memory. 5,000 guide and buddy dog with sight loss through the partnerships, supported breadth of services we While we initially had to more than 1,400 My Sighted provide, and reach more suspend our services in Guide partnerships, and people via online platforms. March, we quickly set up a delivered more than 7,300 Covid-19 information line. We children and young people’s So, here’s to 2021. Not only also made 30,000 ‘Keeping services. None of this would is it the 90th anniversary In Touch’ calls to be by the have been possible without of the UK’s first guide dog side of those who use our the help of our 17,000 partnerships, but we’ll be services as best we could. amazing volunteers. starting the year with seven For our volunteers and new trustees on board. I wish service users, we introduced We were also lucky enough to them a very warm welcome Covid-19 updates to keep have very strong fundraising to Guide Dogs, find out more them informed. More recently results in 2019, allowing us about them on page nine. and keen not to cancel them to invest in things like new altogether, each team held premises and improving our And finally, by the time you their Local Volunteer Awards existing sites. We took on 70 read this, the guide dog mum virtually. I can tell you that new frontline staff in 2019 that my family and I care for, having attended several, even to build towards 1,000 new Dolly, might be pregnant with though we couldn’t be in the canine partnerships a year. her very first litter! same room, the events were As I write, we now have 46 With best wishes for still extremely engaging and trainee GDMIs (Guide Dog Christmas and the new year, inspirational. We celebrate all Mobility Instructors) to help the winners on pages 14-15. build our future capacity. Tom Wright CBE We’re also updating our Chief Executive digital platforms to make Guide Dogs it even easier to interact @TomwrightUK on Twitter and find our help, and have just gone live with our first chatbot for canine support on the website. Forward magazine Autumn/Winter 2020 5 News NewsThe future of Forward magazine In our spring/summer edition, we proposed As a result, we’ve decided to produce a sending out this issue of the magazine by standard print version of this edition as we email, except for accessible formats (large realise this magazine is much-loved by its print, Braille and audio CD), due to the readers and valued as an important tool to financial challenges we face as a charity due spread the word about Guide Dogs’ work. to Covid-19. We asked for your feedback, and listened to every single one of you who took the Covid-19 will continue to affect us financially, time to respond. While many of you supported and we’re also mindful of the environmental the move, there were a significant number who impact of printing (see p23), so we’re told us you value having a physical magazine investigating the best way to make sure to sit and read with a coffee, or to take to everyone has a format they’re happy with. speaking engagements or other events. We’ll bring you more news on our progress when we can. Guide Dogs wins at the 21st annual Charity Times Awards! Guide Dogs has won the ‘Best Social Media global pandemic. Our tea party resulted in the Presence’ category at the 21st annual Charity best celebrity support we’ve ever seen and Times Awards for our record-breaking Virtual the largest amount of press coverage for a Tea Party in April. The awards, organised fundraising initiative, on top of raising nearly by Charity Times, celebrate best practice £50,000. And not forgetting that we set a new in the UK charity and not-for-profit sector. Guinness World Record for the world’s largest This award recognises the innovation and virtual tea party! Thank you to everyone incredible collaboration across so many teams involved for helping us to be not only record in Guide Dogs in just a few weeks during a breakers but now award winners as well. 6 Forward magazine Autumn/Winter 2020 News Save the date for our On Saturday 12 December join us for our Christmas concert and auction. Get ready for an evening of yuletide cheer, Christmas Wishes heart-warming stories and incredible celebrity performances, Virtual Event including Classical Reflection and Aled Jones, from the comfort of your living room! Despite the devastating impact of Covid-19, this year we’ve continued to make wishes come true with our life- changing partnerships and support. We’ve given the gift of independence, freedom and companionship to thousands of children, adults and families across the UK. We need your support now more than ever and the cost of your ticket will help us make even more wishes come true next year. Visit guidedogs.org.uk/christmaswishes for your £10 ticket. Then snuggle up on your sofa and let the entertainment come to you, as we celebrate all the incredible wishes we’ve made come true this year for people living with sight loss.
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