MEMBERSHIP Digital Resources for ’s Public & Education Sectors TABLE OF CONTENTS

ABOUT CYBERA 2 MEMBERSHIP OVERVIEW 2 CONNECT 4 CyberaNet: Alberta’s Research & Education Network 4 Peering Service 5 Internet Buying Group 6 ENABLE 7 Cloud Services 7 Rapid Access Cloud 7 DAIR 7 Data Science Services 7 Data Science for Albertans 8 Callysto 8 Jupyter ‘All-in-One’ Science Platform 8 Cybera is Alberta's not-for-profit Supporting Adoption of New Technologies 8 SHARE 9 ShareIT 9 organization responsible for Canadian Access Federation — Federated Identity Management Service 9 driving economic growth through eduroam 10 ADVOCATE 11 the use of digital technology. Advocacy 11 Cyber Summit 11 SECURE 13 Virtual Firewall Service 13 D-Zone Anycast DNS 13 D-Zone DNS Firewall 14 Shared Chief Information Security Officer 14 Security Information & Event Management 14 Alberta Post-Secondary Cybersecurity Initiative 14 FREQUENTLY ASKED QUESTIONS 15 CONTACT INFORMATION 17

ii | | 1 NON- CONNECTED ABOUT CYBERA WHAT COMES WITH YOUR MEMBERSHIP CONNECTED MEMBER MEMBER

High-bandwidth access to the National Research and Education Network Since it was established in 1994, Cybera’s ADOPTING NEW TECHNOLOGIES core role has been to oversee the Cybera pilots and rapidly scales new Free IPv6 traffic development and operations of Alberta’s technologies to demonstrate their value Support with accessing CANARIE funding programs for cyberinfrastructure — the advanced to the government, education, and start- research and networking infrastructure system of networks and computers up sectors. This includes transformative Access to the Canadian Access Federation and eduroam that keep government, educators, not- digital tools involving cloud computing, for-profits, and entrepreneurs at the networking, cyber security, machine Early-bird access to new features on the Rapid Access forefront of technological change. learning, and data analytics. Cloud for testing, as well as research and classroom support Protection of Domain Name System using D-Zone Anycast This includes managing Alberta’s ultra- ADVOCATING & ADVISING and the D-Zone DNS Firewall (in partnership with CIRA) high-speed advanced research network — Working with our partners, Cybera is CyberaNet. It connects local researchers, Access to data science training, consultations, and tools, creating a community that champions such as Jupyter educators, and innovators to each other, vital networking and computing services and to data, technology, and colleagues Access to technology-neutral advice on networking, and utilities for everyone, everywhere. around the world, through the National data privacy management, cyber security, shared IT We also provide unbiased, highly skilled procurement, and policy Research and Education Network. expertise on technology products, Participate in technical workshops with Cybera experts Cybera also leads above-the-network processes or services, as well as access projects that improve the lives of to shared IT tools. Propose and participate in technology pilots Albertans through the advancement Discounted access to the Cyber Summit of technology, digital literacy, and best practices. Be part of a community that advocates for open data, shared services, efficient internet, and network expansions

NON- CONNECTED ADD-ON SERVICES CONNECTED MEMBER MEMBERSHIP OVERVIEW MEMBER

Access to ShareIT (Alberta's program for shared IT hardware and software procurement, knowledge transfer, and skills building) Schools, libraries, research facilities, and those who are not connected but public institutions, and business have joined to access Cybera’s other Access to the Internet Buying Group for low-cost internet incubators are welcome to join Cybera services. For a breakdown of the cost of Direct peering to major content providers, removing up to to benefit from its many networking and membership, see the Frequently Asked 50% of traffic from commercial internet above-the-network services. Questions on page 15. Shared networking services (including the Virtual Firewall) Membership falls into two categories: To contact one of Cybera’s staff, see the Access to security initiatives such as the shared CISO, SIEM, those who are connected to CyberaNet, contacts list on page 17. and Alberta post-secondary cybersecurity initiative

2 | | 3 WHO IS ELIGIBLE TO CONNECT? connect to both CyberaNet as well All connected Cybera members have as their commercial Internet Service access to the NREN. This network is Provider. This requires networking

Connect Connect designed to support innovation and can equipment that supports Border be used for non-commercial traffic, Gateway Protocol (BGP), as well as an OFFERING HIGH-SPEED BANDWIDTH FOR ALBERTA’S including direct connections to other Autonomous System Number (ASN). Cybera members. PUBLIC SECTORS *Cybera is able to provide technical assistance with this process. The network is at the heart of what we do. Cybera connects Alberta REQUIREMENTS TO CONNECT **Note: This requirement does not apply to members who are in the Internet Buying Group. researchers and educators to national and global tools, colleagues and A physical network connection to classrooms through a dedicated, high-capacity, high-speed network. CyberaNet is required. Contact our network team for more information (see CONTENT PROVIDERS WE PEER WITH page 17). CYBERANET: connect ’s researchers, educators and Alt.net ALBERTA’S RESEARCH & and innovators to each other and to data, technology and colleagues around the EDUCATION NETWORK PEERING SERVICE world. The National Research and Education Cybera offers members direct Network (NREN) is an essential collective In Alberta, +735,000 people connect connections to major content providers of infrastructure, tools, and people that to Cybera. Connected members can such as Google and YouTube. bolsters Canadian leadership in research, also directly peer with other Cybera- education and innovation. CANARIE connected institutions, including MEMBER BENEFITS and its twelve provincial and territorial libraries, schools, post-secondary • Members divert, on average, 50% partners form Canada’s NREN. We institutions, and municipalities. of their commercial internet traffic, creating major internet savings. ◦ These cost-savings increase as more content providers peer Connected with Cybera. Members • Web content loads faster, even during peak times. Y C PEERING SERVICE ADMINISTRATIVE The National Research and Education Network FEE A C MEMBERSHIP REQUIREMENTS This fee is based on the number of Access to the Peering service is available full-time equivalent (FTE) students or to all connected Cybera members. employees within the organization:

REQUIREMENTS TO CONNECT* ACORN-NL SIZE OF COST To connect to Peering, the member ORGANIZATION BCNET C institution must have: PEI A N Less than 1,000 FTE $50/month to Asia Pacific SR MR NB A N • A physical network connection to ACORN-NS CyberaNet. RISQ 1,001 - 10,000 FTE $100/month • Its own public IP address. Provincial Partners ORION Provincial Partner Location • Multi-homing** capabilities: More than 10,000 FTE $500/month Point o Presence POP Participating members need to

Ultra-high-speed Netork CERN L H C

4 | A E | 5 Connect INTERNET BUYING MEMBERSHIP REQUIREMENTS GROUP Access to the Internet Buying Group is available to all connected Cybera Enable Enable Cybera aggregates connected members. members’ bandwidth requirements and purchases internet in bulk (on their COST behalf) from upstream providers, to ENABLING RESEARCH AND INNOVATION. Visit Cybera.ca/services/internet- secure more competitive pricing. buying-group/ to view the current price Cybera explores next-generation technologies (including data science for bandwidth. and machine learning) that will feed into Alberta’s economic growth. MEMBER BENEFITS We also offer cloud resources for innovators and entrepreneurs to test • Members are only charged a metered Note: Internet Buying Group members their ideas. ($/Mbps) rate for the Internet Buying are also subject to the Peering Service Group’s transit internet. administrative fee. ◦ Peering service traffic (which CLOUD SERVICES DAIR is automatically included in REQUIREMENTS TO CONNECT* Cybera houses some of the top Since 2011, Cybera has the Internet Buying Group) To connect to the Internet Buying Group, cloud experts in Canada. They operate partnered with CANARIE to manage the is unmetered and charged the member institution must have: and support two national cloud resources cloud infrastructure for its DAIR program. separately under one flat that are freely available to Alberta Small-to-medium sized enterprises are administrative fee. • A physical network connection to researchers and innovators. eligible to receive free cloud resources • Free IPv6 internet traffic (network CyberaNet. to test, validate, and prove their product permitting). • Its own public IP address. These cloud services are intended to: or service ideas. DAIR users can also • Members have reported dramatic cost *Cybera is able to provide technical access BoosterPacks (.ca/cloud/ savings. • Help researchers and innovators run assistance with this process. dair-boosterpacks), which offer tools testing, analysis and experimentation. and resources on emerging technologies. Visit Cybera’s “Internet Cost Calculator” • Offer businesses a staging ground to Canadian businesses can access the DAIR to compare the Internet Buying Group test ideas for cloud-based services. program by visiting: Canarie.ca/cloud. to your existing commercial internet • Provide a learning environment for contract: educators, students, and the general Cybera.ca/internetcostcalculator. public. DATA SCIENCE SERVICES

The Internet Buying Group is a month- Data Science uses a scientific RAPID ACCESS CLOUD to-month service, with no long-term approach to analyze data stemming from contract or commitment. Cybera’s Rapid Access Cloud is a variety of sources and formats — such an award-winning program that provides as open, sensor or social media data — to free cloud computing resources to extract insights to create new products innovators, researchers, not-for-profit or optimize operations. organizations, and educators. New capabilities are continually added to the Cybera’s Data Science team is working cloud, including digital software testing with the public and private sectors to and GPUs. Albertans can begin using the accelerate the learning and adoption of Rapid Access Cloud by visiting: data science practices through: Rac-portal.cybera.ca. • Collaborating on data science projects.

6 | | 7 Enable • Providing access, and training, for with existing school curricula, across all open-source data science tools. subject areas. To find out more, visit: Share • Advising on how to begin a data Callysto.ca. Share science project.

Organizations looking to gain insights JUPYTER ‘ALL-IN-ONE’ COLLABORATING ON SHARED IT SERVICES from their data to drive new efficiencies SCIENCE PLATFORM and decision-making are welcome to Jupyter incorporates math, Shared services are used by Cybera’s members to adopt, build, and contact Cybera’s data science team (see science and engineering tools, along work together on IT tools and software. These initiatives, in turn, page 17 for contact details). with communication and visualization reduce costs and streamline the delivery of services. Working with resources, in one web-based platform. members, we offer an Alberta-wide IT procurement service, as well as Cybera and the Pacific Institute for the support to enable single sign-on to internet resources. DATA SCIENCE FOR Mathematical Sciences are working ALBERTANS to increase the awareness and use of Cybera offers a free data Jupyter. Cybera is hosting the platform Since its launch, ShareIT has saved science training and consultation on its cloud, and offers free access SHAREIT member institutions millions of dollars in program to Alberta entrepreneurs and (and advice on how to get started) to ShareIT is an Alberta-based IT costs and time spent on procurement. small-to-medium sized businesses. Canadians looking to trial this technology. program managed by Cybera, that To trial Jupyter, visit: Through a series of workshops, leverages economies of scope and scale To view ShareIT’s catalogue of services, Cybera.syzygy.ca. multi-week fellowships, lunch-and- to give members access to a broader, visit: Cybera.ca/services/shareit learn presentations, and one-on-one more powerful, and more economic suite consultations, we’re helping Alberta of computing technologies. It also offers SUPPORTING ADOPTION companies better leverage their in-house valuable knowledge transfer and skill- CANADIAN ACCESS OF NEW TECHNOLOGIES data. We are also giving budding data building opportunities. FEDERATION — scientists real-world experience. For Our tech-neutral expertise in cloud, ShareIT was formed by Alberta’s FEDERATED IDENTITY more information, visit: networking, data science, cybersecurity, post-secondary institutions in 2017 MANAGEMENT SERVICE Cybera.ca/datascience. IT procurement, and policy is available to pool their hardware and software to our stakeholder communities through Federated Identity Management purchasing needs, thereby increasing workshops or one-on-one advisory makes it easier for staff and students their negotiating powers with third-party CALLYSTO sessions (see page 17 for contact details). to collaborate on research projects, providers. It has since expanded its scope Cybera is bringing and securely access shared tools and to professional development building and computational thinking into software. Participating institutions cybersecurity services. It is also available Canadian classrooms using Callysto, are able to securely access a central to K-12 school districts in Alberta. a free, open-source online learning catalogue of services and resources that operate within the same trust framework. tool. The goal is to provide training By using ShareIT’s procurement services, Cybera works with its national partner, and resources that will prepare Grades educators can expand the services they CANARIE, to develop and promote 5-12 students — and teachers — for the offer, while sharing best practices with identity and access management in-demand skills of tomorrow, including other members. This in turn boosts the solutions for post-secondary educators coding and data analysis. Working with capabilities and offerings of smaller through an initiative called Canadian teachers, Cybera and the Pacific Institute educational institutions, while allowing Access Federation — Federated for the Mathematical Sciences are institutions of all sizes to save resources. building learning resources that work

8 | | 9 Share Identity Management. CANARIE is the national operator of the Canadian Access Federation, which is linked Advocate

to international access federations. Advocate Post-secondary institutions looking to set up Federated Identity Management SEEKING UNIVERSAL ACCESS TO TECHNOLOGY must first join this federation. To join the Canadian Access Federation, visit: Cybera frequently advocates for improvements to the quality and Canarie.ca/identity/join.* availability of digital services in Canada. Teaming up with government, *Cybera is also able to provide education, and the private sector, Cybera is creating a community that technical assistance. champions vital networking and computing services and utilities for everyone, everywhere. EDUROAM Education roaming (eduroam) is a secure, ADVOCACY and Canada on the importance of world-wide roaming internet access digital technologies in innovation, service. Students, researchers, and As an innovation enabler (that education, and the economy. staff from participating post-secondary connects and supports over 800,000 • Coordinating with CANARIE and our institutions can automatically achieve students, teachers, researchers, National Research and Education internet connectivity when visiting other innovators and government decision- Network partners to build new participating institutions by simply makers), Cybera realizes the importance research, innovation and networking opening their laptop. The eduroam of advising policymakers on the digital tools. service is available across Canada and in needs of Canadians. We work to raise • Championing shared services, 106 countries around the world. Cybera awareness and understanding of the network expansions, IPv6, and is able to provide technical assistance to technologies that support business and internet efficiencies at a local and members looking to set up eduroam. education. international level. Examples of Cybera’s advocacy efforts • Producing reports on the state of include: digital infrastructure in Alberta. • Working with provincial stakeholders • Advising the provincial government to build a framework for an Alberta on its long-term information broadband strategy. and communication technology • Participating in international infrastructure plans. coalitions on internet governance. • Participating in federal proceedings on the future of broadband connectivity in Canada. CYBER SUMMIT • Advising communities as they build Each year, Cybera hosts a their broadband policy frameworks. Cyber Summit for the digital • Responding to government leaders in Alberta’s public, education, consultations related to computing research and start-up sectors. Since and digital infrastructure. 2015, we have teamed up with our sister • Giving presentations across Alberta networks in and Manitoba,

10 | | 11 Advocate SRNet and MRnet, to put on this event. Our goal is to inspire more Canadians to make the most of technological Secure Secure innovations and collaborations, for the economic benefit of all.

Over the last ten years, the Summit PROTECTING ALBERTA’S DATA themes have covered timely issues and With cybersecurity incidents increasing nationally and globally, new tools to transform Western Canada’s collaboration will be key to managing and responding to these threats. digital economy, including:

• Open data VIRTUAL FIREWALL COST • Public cloud computing SERVICE Visit Cybera.ca/services/virtual-firewall- • Crowdsourcing service to view the current price, and to Most organizations host their own firewall • Data science for public good find out how to join. equipment, which can drain valuable staff • Privacy, security, and the ambiguous time, as well as department resources. ethics of technology The Virtual Firewall Service alleviates • The need for ubiquitous access to D-ZONE ANYCAST DNS these issues by placing a virtual firewall internet and computing upstream on Cybera’s network gateway. Cybera has partnered with the Canadian • Open-source and accessible Internet Registration Authority (CIRA) to technologies MEMBER BENEFITS offer members free access* to improved Domain Name System (DNS) protection • Organizations do not have to buy The Summit has become the go-to event and performance. The D-Zone Anycast and host their own physical firewall for technology leaders in the Prairies DNS is useful for larger public and appliances. who are looking to understand what education institutions in Alberta that • Reduces “hair-pinning” (where technologies are coming down the pike run their own .ca domain, and are at risk internet traffic through the to support their organizations. The of Distributed Denial-of-Service (DDoS) centralized firewall doubles back on event shows them what they can do now attacks. itself), saving on bandwidth. to prepare their schools, governments • Offers a secure, scalable environment and businesses for the evolving digital MEMBER BENEFITS to trial new network technologies. economy. • High Reliability: D-Zone eliminates • Additional advantages of an Alberta- the single point of failure. DNS based cloud infrastructure: local queries are automatically routed data storage, / around outages or server failures. redundancy, and reliable failover. • High Performance: D-Zone servers are located close to major internet MEMBERSHIP REQUIREMENTS hubs, reducing latency and improving Available to any Cybera member performance. organization that is a part of the Internet • Distributed Denial-of-Service Buying Group. mitigation: Global servers absorb the DDoS attacks.

* Cybera will provide one free D-Zone account per interested member.

12 | | 13 Secure D-ZONE DNS FIREWALL SECURITY INFORMATION FAQ Cybera is working with CIRA to promote & EVENT MANAGEMENT FREQUENTLY ASKED QUESTIONS the first made-in-Canada DNS-based Cybera has teamed up with its 12 firewall solution for educational provincial, territorial and federal institutions: the D-Zone DNS Firewall. partners in Canada’s National Research and Education Network (NREN) to CYBERA If you join the Internet Buying Group, you are also automatically signed up for the Peering MEMBER BENEFITS build a Security Information and How long has Cybera been around? service. As a member of the Internet Buying • Blocks communications that contain Event Management (SIEM) solution. Cybera’s roots are in the Western Group, all of your internet traffic is sent to malicious code. This represents an unprecedented Universities Research Consortium Network Cybera, where it will then be split between • Blocks malicious software from pan-Canadian effort to coordinate (WURCNet), formed in 1994. From this, peered traffic and commercial internet. For reaching host servers. network threat monitoring, and thereby the western provinces evolved their more information, see the Peering service • Continuously updates as new threats strengthen the overall security of own Research and Education Network section on page 5, or the Internet Buying are detected using advanced data Canada’s NREN infrastructure. A future organizations in 1999, with Netera Alliance Group section on page 6. analysis of internet queries. goal is to incorporate Cybera members set up to manage and operate Alberta’s onto the SIEM platform, which will further network. Netera became Cybera in 2007, What are the steps involved in joining the In addition, the D-Zone DNS Firewall increase collaboration on detecting and with an expanded mandate to accelerate Internet Buying Group, Peering, or Virtual technology adoption in the province through provides advanced content filtering addressing security issues. Firewall Service? the use of digital infrastructure. capabilities (by content type and time of The first step is to contact: [email protected]. We will organize day). For more information on fees and How is Cybera funded? an introduction meeting to discuss how getting set up, visit: ALBERTA POST- Cybera is funded by a grant from the you can benefit from Cybera’s internet Cira.ca/cybersecurity/firewall. SECONDARY Government of Alberta, as well as through and firewall services. This will be followed CYBERSECURITY membership and network administration by a discussion between your network fees. Cybera’s members receive an annual INITIATIVE technicians and Cybera’s technical team, SHARED CHIEF membership invoice in March or April of Alberta’s 26 post-secondary institutions who will guide the process from that point INFORMATION SECURITY each year. are teaming up to collectively share onward. OFFICER information and strategies to enhance We also receive additional funding to pilot How long does it take to get set up? The Alberta Shared Chief Information the security and privacy of their digital and operate add-on services for specific Getting set up for the Internet Buying Group, Security Officer (CISO) project is assets. Facilitated by Cybera, this members or sectors. These services include Peering, or the Virtual Firewall Service takes managed by Cybera, and provides collaboration will benchmark current and Peering and the Internet Buying Group, the approximately 4 - 10 weeks, depending on participating post-secondary institutions future needs in the province, and identify Virtual Firewall Service, as well as more your connection type. with access to a shared CISO. This allows opportunities for shared technical skills work-intensive projects. For these services, institutions to save costs while being and infrastructure investment. The goal Cybera may charge additional fees to the What is the duration of the Internet Buying able to utilize top talent for the design is to build a community approach to users, or look to third-party grants for cost Group contract agreement? and implementation of their security addressing next-generation threats and recovery, as needed. For the list of Cybera’s The duration of the contract agreement is programs. problems. Add-On Services, see page 3. one month. You can change the amount of bandwidth each month. For more information or to participate, For more information, contact: contact: [email protected]. If I am currently in a contract agreement [email protected]. NETWORKING with an Internet Service Provider, should I Can I sign up for either the Peering service still become a Cybera member? or the Internet Buying Group, or are they a The answer to this question depends on a bundled package? number of factors and merits a discussion Connected members can sign up to receive with Cybera. We are a neutral organization just the Peering service.

14 | | 15 FAQ and can offer advice on how to optimize the How are Cybera members classified? efficiency of your internet access. Class A members are typically post- secondary institutions with a significant CONTACT INFORMATION Even if you do not connect to our network, research mandate. These members help set there may be other reasons to join Cybera, the direction for Cybera as voting members such as access to advanced technology at its Annual General Meeting. pilots and shared services. For more GENERAL INFORMATION ADVOCACY information, see the Membership Overview Class B members typically include post- [email protected] If you would like to participate in Cybera’s section on page 3. secondary institutions (without a significant advocacy efforts, or are aware of a digital research mandate), as well as K-12 school MEMBERSHIP/MEMBER SERVICES accessibility issue that you would like boards, and public and not-for-profit [email protected] Cybera to help address, contact: MEMBERSHIP organizations. These members do not vote [email protected] in Cybera’s Annual General Meeting, but Who is eligible to become a Cybera NETWORKING have access to the same services as Class A member? [email protected] CYBERA HEAD OFFICE members. Membership is available to any Alberta post- 3512 – 33 ST NW secondary institution, K-12 school district, Is my organization a member of Cybera? VIRTUAL FIREWALL SERVICE Suite #200 public organization (such as municipalities To view the list of current members, visit: [email protected] Calgary, Alberta and libraries), or organization in Alberta’s Cybera.ca/membership/current-members. T2L 2A6 start-up incubator community. RAPID ACCESS CLOUD 403.210.5333 If your organization is not listed, and [email protected] Do all members have access to the same [email protected] you wish to become a member, contact: services? [email protected]. Different Cybera services and pilot projects DATA SCIENCE/DATA SCIENCE FOR cybera.ca are available to different members, ALBERTANS depending on their location and sector. [email protected] Cybera’s membership team can discuss twitter.com/cybera with you what services are available to your SHAREIT organization. [email protected] facebook.com/cyberainc

linkedin.com/company/cybera-inc HOW MUCH DOES IT COST TO BECOME A CYBERA MEMBER? PRIVACY [email protected] TYPE OF ANNUAL MEMBERSHIP TYPE OF ORGANIZATION youtube.com/cyberainc MEMBERSHIP FEES SECURITY Post-secondary institutions with a $30,000 To notify us of cybersecurity incidents, CLASS A significant research focus contact: [email protected] Organizations that are connected $3,500 plus $0.50 per student/ to CyberaNet with 500 or more employee (whichever is greater) to PROJECTS FTE students or employees a maximum of $20,000* To discuss possible project opportunities, Organizations that are connected CLASS B $1,000 plus $0.50 per student/ contact: [email protected] to CyberaNet with fewer than 500 employee (whichever is greater)* FTE students or employees

Non-connected organizations $500 The information contained in this booklet is current at the time of publishing, however, information and rates are subject to change. Please visit our website or contact our membership * For municipality members the fees may vary. FTE = full-time equivalent team for the most up-to-date information. 03.01.2020

16 | | 17 403.210.5333 cybera.ca | [email protected]