Event Manual Sydney Royal Easter Show
1 to 12 April 2021 Sydney Showground Sydney Olympic Park www.eastershow.com.au
RAS845_SRES 2020 Event Manual_DEC2019.indd 1 18/12/19 8:03 am WELCOME Thank you for being part of the iconic Sydney Royal Easter Show 1 - 12 April 2021.
The 2021 Show will present us with unique challenges and we all have responsibilities for delivering a COVID safe event. The Royal Agricultural Society of NSW is determined to join the city and country together providing a celebration of Australian culture including; animal experiences, agricultural competitions, carnival fun, entertainment, shopping and much more.
Whether you’re an Exhibitor, Licensee or Contractor, this Event Manual is an essential tool to ensure you have a safe and enjoyable Show experience. It provides helpful contact information, key dates, safety information and a comprehensive overview of the Show’s regulations.
Please read the Event Manual in conjuntion with your 2021 Show Licence / Schedule of Key Terms or Contractor Agreement. Being familiar with these documents is fundamental to your participation at the Show.
We look forward to having you on-site with us in 2021 and trust your Show experience will be both enjoyable and successful.
RAS845_SRES 2020 Event Manual_DEC2019.indd 2 18/12/19 8:03 am The Royal Agricultural Society of NSW’s priority is the safety and wellbeing of its staff and patrons. In preparation for the 2021 Sydney Royal Easter Show (SRES) the RAS is preparing a COVID-19 Safety Plan to specifically address the need to cater for large groups as dictated by NSW Health through relevant Health Orders and other Directions. The plan will address the potential COVID-19 risk factors involved with large groups within the venue and will assist us in ensuring the 2021 SRES can be a COVIDSafe event.
The RAS commitment to the safety and well-being of all staff, contractors and visitors to the venue through this COVID-19 Safety Plan is intended to meet the objectives of:
• hygiene and cleaning • staff, visitor and customer wellbeing • physical distancing • record keeping
As part of the commitment as stated above, the RAS requires all carnival, catering, showbag, commercial licensees and other relevant contractors (SRES Contractors) to prepare their own COVID-19 Safety Plan following the relevant guidelines as prescribed by NSW Health https://www.nsw.gov.au/covid-19/covid-safe which must be provided to the RAS prior to access to the site. Should such documentation not be provided or be inadequate, the relevant SRES Contractor may be denied access to the site.
• Carnival Ride and Game Licensees – Theme Parks and Amusement Centres • Catering Licensees – Restaurants and Cafes • Showbags – Retail and Grocery • Exhibitions – Retail and Grocery • Entertainment – Outdoor music rehearsals and performances
Please note there is no requirement to proceed to Step 2. COVID Safe Registration. It will be the responsibility of all SRES Licensees or Contractors to ensure they undertake their activity in a COVIDSafe manner which includes but is not limited to the following requirements:
• All SRES Licensees or Contractors must provide relevant personal protective equipment (PPE) for their staff during bump in, operation and bumpout phase of the event. This may include such things as hand sanitiser, masks and disposable gloves • All SRES Licensees operating a public activity/outlet during the SRES must provide sufficient hand sanitiser for public use. This must be displayed clearly at both the entry and exit of any ride, outlet or other relevant public facing activity • All SRES Licensees must provide approved signage, floor decals other relevant material clearly displaying COVIDSafe information including advice regarding social distancing and the need to sanitise hands regularly • Any SRES Licensees or contractors and their staff who are feeling unwell must not attend the venue or, if already at the venue must leave the venue immediately and undertake a COVID test after which they must self-isolate until a negative result is secured • Infrastructure must be regularly cleaned using appropriate cleaning materials and disinfectants, especially any high touch areas. • All publicly accessible activities and outlets should provide and encourage the use of a Contactless Card Payment system at each point of sale • All SRES Licensees and Contractors should undertake a Daily Toolbox Talk with their staff explaining the requirements to operate in a COVIDSafe manner • All SRES Licensees will be required to provide their own queueing systems to ensure appropriate social distancing can be maintained and manage any queues • All SRES Licensees and Contractors and their staff are required to download the COVIDSafe App to their mobile devices • All SRES Licensees, Contractors and associated staff will be required to present event accreditation on entry to Sydney Showground for scanning to satisfy contact-tracing requirements. Licensees and contractor will be required to keep accurate records of an individuals name, contact number and email who are issued with Contractor Passes. Single entry day passes will no longer be issued. Failure to adhere to this requirement will result in access denial to the site • Carnival operators are required to provide adequate COVIDSafe Marshals to ensure queuing systems comply with social distancing requirements S 1. INTRODUCTION T
2. EVENT INFORMATION
2.1 DATES & TIMES ...... 7
2.2 CONTACT LISTING & TELEPHONE NUMBERS ...... 7 RAS Contacts Preferred Suppliers TE N Helpful Contacts N 3. SRES EVENT OPERATIONS TIMETABLE
3.1 SCHEDULE ...... 9 O 3.2 SRES EXHIBITOR SERVICES CENTRE ...... 9
3.3 SITE ACCESS ...... 10 C Accreditation Safety Requirements Bump-in Bump-out Loading Docks Forklifts Delivery Access
4. ACCREDITATION & PASS TYPES
4.1 ALLOCATION OF TICKETS & PASSES ...... 13
4.2 COLLECTION OF TICKETS & PASSES ...... 13
4.3 PASS TYPES:...... 13 Photo ID Pass Daily Pass Vehicle Access Passes Bump-in Pass Delivery / Re-supply Pass Bump-out Pass Parking Passes
5. GENERAL LICENSEE INFORMATION
5.1 LICENSEE OPERATING HOURS ...... 15
5.2 EXHIBITOR ACCESS TIMES ...... 15
5.3 VALUE DAYS ...... 15
5.4 GRAND PARADES ...... 15
5.5 COMMERCIAL EXHIBITOR AWARDS ...... 16
5.6 MEDIA ...... 16
5.7 AREA SUPERVISORS ...... 16
5.8 STAND NUMBER ...... 16
5.9 INSURANCE ...... 16
5.10 AUDIT OF LICENSEE’S RECORDS ...... 17
5.11 PRIVACY ...... 17
5.12 STATUTORY OBLIGATIONS ...... 17
5.13 USE OF LICENSED SPACE ...... 18
5.14 WORKING WITH CHILDREN ...... 18
CONTENTS 3
RAS845_SRES 2020 Event Manual_DEC2019.indd 3 18/12/19 8:03 am 6. LICENSEE SPACE REGULATIONS
6.1 PRESENTATION ...... 18
6.2 FALSE CEILINGS ...... 18
6.3 FLOOR LOADS ...... 19
6.4 PAINTING ...... 19
6.5 GUIDELINES FOR CONSTRUCTION & DISMANTLING OF BOOTHS & STRUCTURES ...... 19
6.6 TEMPORARY FLOORS ...... 20
6.7 DOUBLE STOREY BOOTHS & STRUCTURES ...... 20
6.8 TEMPORARY DEMOUNTABLE STRUCTURES ...... 20
6.9 ACCOMMODATION ON SITE ...... 21
6.10 FIRE REGULATIONS FOR APPROVED ACCOMMODATION STRUCTURES ...... 21
7. SERVICES CONTENTS
7.1 UTILITY SERVICES ...... 22
7.2 ELECTRICAL SERVICES ...... 22
7.3 GAS CONNECTIONS including LPG & Cylinders ...... 27
7.4 WATER & WASTE CONNECTIONS ...... 27
8. SAFETY
8.1 INCIDENT REPORTING ...... 28
8.2 HIGH VISIBILITY CLOTHING...... 28
8.3 SECURITY ...... 28
8.4 EMERGENCY PROCEDURES ...... 28
8.5 EMERGENCY EGRESS & EXITS ...... 29
8.6 FIRE SAFETY ...... 29
8.7 DANGEROUS GOODS & HAZARDOUS MATERIALS ...... 29
8.8 MATERIALS & COMPONENTS ...... 30
8.9 NAKED FLAMES, FLAMMABLE LIQUIDS, THEATRICAL SMOKE OR FIRE EFFECTS & HOT WORK ...... 30
8.10 PRESSURE TANKS ...... 30
8.11 PYROTECHNICS ...... 30
8.12 DYNAMIC EXHIBITS ...... 30
8.13 WORKCOVER NSW ...... 31
9. SRES OPERATIONAL REGULATIONS
9.1 AIR CONDITIONING AND VENTILATION ...... 32
9.2 ANIMALS ...... 32
9.3 BALLOONS ...... 32
9.4 BOUNDARY OF LICENSED SPACE ...... 32
9.5 CLEANING ...... 32
9.6 COLLECTIONS FROM THE PUBLIC / SOLICITING ...... 33
9.7 COMPETITIONS / GIVEAWAYS & GAMES ...... 33
9.8 DAMAGES ...... 33
9.9 DELIVERIES ...... 33
9.10 DISABLED ACCESS ...... 33
9.11 FIRST AID ...... 34
9.12 FUMES, EXHAUST OR SMOKE ...... 34
9.13 HEATING APPLIANCES ...... 34
9.14 NOISE ...... 34
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RAS845_SRES 2020 Event Manual_DEC2019.indd 4 18/12/19 8:03 am 9.15 OBJECTIONABLE CONDUCT ...... 34
9.16 PHOTOGRAPHY & VIDEO ...... 34
9.17 POOLS AND SPAS ...... 35
9.18 PRODUCE ...... 35
9.19 PROMOTIONAL MATERIAL DISTRIBUTION ...... 35
9.20 RIGGING ...... 35
9.21 SIGNAGE ...... 35
9.22 SMOKING ...... 36
9.23 SOUVENIRS ...... 36
9.24 SPONSORSHIP ...... 36
9.25 STAFF PRESENTATION ...... 36
9.26 STORAGE ...... 36
9.27 SUPPLIERS SELLING RIGHTS ...... 36 CONTENTS
9.28 VEHICLES ...... 37 Display Vehicles
9.29 WASTE ...... 37 Environmental Obligations
10. FOOD, BEVERAGE & RESPONSIBLE SERVICE OF ALCOHOL
10.1 FOOD SAFETY ...... 38
10.2 SAMPLING ...... 38 Alcohol Sampling & Responsible Service of Alcohol (RSA) Food & Non-Alcoholic Beverage Sampling
10.3 HEALTH DEPARTMENT ...... 40
10.4 HEALTH REGULATIONS ...... 40
11. GENERAL SHOW INFORMATION
11.1 ADMISSION PRICES - PUBLIC ACCESS ...... 41
11.2 PARKING ...... 42
11.3 TRANSPORT ...... 43
11.4 SERVICES & FACILITIES ...... 43 Customer Service Centre Locker, Stroller & Wheelchair Hire Lost Persons Centre Lost Property Parents' Rooms RAS Membership & Services
CONTENTS 5
RAS845_SRES 2020 Event Manual_DEC2019.indd 5 18/12/19 8:03 am 1. INTRODUCTION
This Event Manual provides general, operational and procedural information that is relevant to the Sydney Royal Easter Show (SRES) and Sydney Showground. You are required to read the Event Manual carefully as you are bound by the details it contains. Failure to comply with this Event Manual may result in the termination of your contract with the Royal Agricultural Society of NSW (RAS).
The centre page contains emergency information and a map highlighting security and marshalling points. Remove this page from the Event Manual and place it in a prominent position inside your stand for the duration of the Show.
If there is any information you need that is not contained in this manual, or if you require clarification on any of the points in this manual, please contact the relevant department for further assistance. INTRODUCTION
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RAS845_SRES 2020 Event Manual_DEC2019.indd 6 18/12/19 8:03 am 2. EVENT INFORMATION
2.1 DATES & TIMES
2021 SYDNEY ROYAL EASTER SHOW TIO N
Sydney Showground, Sydney Olympic Park A
SHOW DATES OPENING HOURS
1 - 12 April 2021 9.00am – until late
2.2 CONTACT LISTING & TELEPHONE NUMBERS
ROYAL AGRICULTURAL SOCIETY OF NSW ABN: 69 793 644 351 1 Showground Road, Sydney Olympic Park NSW 2127 NF OR M
Locked Bag 4317, Sydney Olympic Park NSW 2127 I
Tel 02 9704 1111 Fax 02 9704 1222 Web www.eastershow.com.au T
RAS CONTACTS
DEPARTMENT PHONE EMAIL
SRES Exhibitions 02 9704 1421 [email protected]
SRES Concessions (Carnival, Catering & Showbags) 02 9704 1149 [email protected] EVE N
SRES Exhibition Operations & Signage 02 9704 1368 [email protected]
SRES Exhibitor Services Centre 02 9704 1298 [email protected]
Legal & Business Affairs 02 9704 1456 [email protected]
Entertainment 02 9704 1137 [email protected]
Marketing Department 02 9704 1310 [email protected]
Membership Department 02 9704 1144 [email protected]
Security - SHOWSAFE 02 9704 1020
Show Call Centre (Public) 02 9704 1000 [email protected]
Sponsorship Department 02 9704 1224 [email protected]
02 9704 1167 Venue Operations Help Desk 02 9704 1136
EVENT INFORMATION 7
RAS845_SRES 2020 Event Manual_DEC2019.indd 7 18/12/19 8:03 am PREFERRED SUPPLIERS
COMPANY SERVICE PHONE WEBSITE
Agility Fairs & Events Exhibitor Logistics 02 8755 8812 www.agility.com
TIO N Exponet Pty Ltd Temporary Structures 02 9645 7000 www.exponet.com.au Patti’s Hire Temporary Structures 02 9584 3366 www.pattishire.com.au A Pollard Productions Rigging 02 9700 1233 www.pollardproductions.com.au Catalyst Graphics Signage Production 02 9457 0024 www.catalystgraphics.com.au
HELPFUL CONTACTS
BUSINESS PHONE WEBSITE
Agricultural Societies Council of NSW 02 9879 6777 www.agshowsnsw.org.au City of Parramatta Council Food
NF OR M 02 9806 5050 www.parracity.nsw.gov.au
I & Hygiene Practices
Liquor & Gaming NSW 1300 024 720 www.liquorandgaming.nsw.gov.au
T Food Standards Australia New Zealand 02 6271 2222 www.foodstandards.gov.au NSW Firearms Registry Information on 1300 362 562 www.police.nsw.gov.au/services/firearms Firearms Legislation Fair Trading NSW 13 32 20 www.fairtrading.nsw.gov.au Public Transport Information 13 15 00 www.transportnsw.info Sydney Olympic Park Authority 02 9714 7888 www.sopa.nsw.gov.au EVE N Olympic Precinct Information SafeWork NSW 13 10 50 www.safework.nsw.gov.au
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RAS845_SRES 2020 Event Manual_DEC2019.indd 8 18/12/19 8:03 am 3. SRES EVENT OPERATIONS TIMETABLE
3.1 SCHEDULE ABLE
DAY TIME AREA
BUMP-IN Sunday 14 March 7.30am - 8.30pm Showbag Pavilion Monday 15 March 7.30am - 8.30pm Catering
Carnival Games & Rides TIME T
Monday 22 March 7.30am - 8.30pm Large rides will be permitted to bump-in from 18 March
Monday 22 March - SPACE ONLY Exhibition Licensees 7.30am - 6.00pm Sunday 28 March Includes Stand Builders & Contractors Installation and assembly of structures must be completed by 5.00pm on Sunday 28 March Monday 29 March - SHELL SCHEME & MARQUEE PAVILIONS 7.30am - 7.30pm Wednesday 31 March Exhibition Licensees (including associated Contractors)
Installation and assembly of stands must be completed by 12 noon on Wednesday 31 March TIONS COMPLIANCE INSPECTIONS for Space Only & Wednesday 31 March 12 noon - 4.00pm A Marquee Pavilion Exhibition Licensees BUMP-OUT 6.00am Dismantling of Carnival Rides & Games 7.00am - 12noon Removal of goods from Pavilions and Tuesday 13 April Commercial Exhibitor bump-out completed. 12 noon Contractor Movement - Dismantling of exhibitors’ structures & fittings
Tuesday 20 April 10.00am Carnival, Catering & Showbag bump-out completed
3.2 SRES EXHIBITOR SERVICES CENTRE
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O WOOLWORTHS The SRES Exhibitor Services Centre provides assistance with: W FRESH FOOD DOME
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• Licensee Exhibitor pack distribution O
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• Includes photo IDs, bump-in/out and vehicle passes A P • General information RAS ADMIN MURRAY ROSE AV E It is located on the Ground Floor of the RAS Administration Building on EXHIBITOR SERVICES Murray Rose Avenue, at the exit to Olympic Park Railway Station and OLYMPIC PARK RAILWAY STATION can be contacted on 02 9704 1017.
DAWN FRASER AV E Exhibitor Services Centre will open on Monday 15 March 2021 for SRES EVENT OPER vehicle pass and accreditation collection prior to the installation of the fence line. From Thursday 18 March, ALL persons accessing the Site will require accreditation in the form of a SRES Photo ID Pass or Contractor Access Pass and in the case of vehicles, a Vehicle Pass. OPERATING HOURS
Wednesday 17 March - Friday 26 March 9.00am - 5.00pm Saturday 27 March - Tuesday 12 April 8.00am - 6.00pm
SRES EVENT OPERATIONS TIMETABLE 9
RAS845_SRES 2020 Event Manual_DEC2019.indd 9 18/12/19 8:03 am 3.3 SITE ACCESS Access will be at the discretion of the RAS. Site Access is provisional upon receipt of the executed Show Licence /Schedule of Key Terms and all documentation received and approved by the RAS. Access to the Pavilions
ABLE prior to and during the Show will only be granted upon presentation of a valid Photo ID Pass or other RAS accreditation. The RAS may close roads and restrict the rights of the public to enter Sydney Showground.
ACCREDITATION All Exhibitors, Licensees and Contractors must be accredited by the RAS in order to access the site. This accreditation must be presented to RAS personnel in order to be granted entry.
TIME T There is no access to any area without a valid induction and authorisation. The RAS may restrict or deny access
to areas at its discretion without notice.
Please report any lost access cards/identification/keys to Event Security immediately.
SAFETY REQUIREMENTS It is a condition of entry during bump-in and bump-out that the following rules are adhered to: • ALL persons accessing Sydney Showground MUST provide their own high visibility vest and it must be
TIONS worn at ALL times. • Closed in shoes must be worn (no thongs, sandals etc). A • Other Personal Protective Equipment (PPE) is to be used as required (goggles, hard hats etc).
Failure to comply with these requirements will mean immediate removal from the site.
BUMP-IN Vehicle access is not permitted without a valid Bump-in Pass.
Please refer to your Show Licence /Schedule of Key Terms to check the specific dates that apply to you.
No passenger vehicles allowed on site from Monday 29 March 2021, service vehicles ONLY permitted.
Parking on site for delivery of goods is extremely limited. Please follow the directions of Event Security and RAS staff when parking your vehicle.
Delivery of goods to Pavilions must be done by hand or trolley. Exhibitors are required to provide their own trolleys.
Vehicle access into the Pavilions is not permitted.
BUMP-OUT On the last operational day of the Show, Monday 12 April 2021, all Licensees’ exhibits must remain open during Show operating hours. Licensees may remove hand held/trolley goods ONLY for a period of one hour after closing. THERE ARE NO EXCEPTIONS TO THIS RULE.
Any abandoned goods or temporary structures left at Sydney Showground after Bump-out become the property
SRES EVENT OPER of the RAS.
Parking on site for removal of goods is extremely limited. Please follow the directions of Event Security and RAS staff when parking your vehicle.
Removal of goods from Pavilions must be done by hand or trolley. Exhibitors are required to provide their own trolleys.
Vehicle access into the Pavilions is not permitted.
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RAS845_SRES 2020 Event Manual_DEC2019.indd 10 18/12/19 8:03 am LOADING DOCKS Dome and Exhibition Halls 2-4 Access to the loading dock is via Gate 13, off Australia Avenue and is restricted to pass holders. The RAS controls the access onto the loading dock. Approved vehicles (trucks, vans and cars) may use the loading dock for loading and unloading purposes only.
After loading and unloading, goods vehicles must leave the loading dock immediately. No parking or loitering is allowed in these areas. Storage is not permitted on the loading dock or service driveway.
Parking in the fire lane is strictly prohibited.
Children under the age of 15 are not permitted on the loading dock at any time.
Exhibition Pavilions and Around The Grounds Access is via Gate 10, off Australia Avenue and is restricted to pass holders. The RAS controls the access onto the site.
Approved vehicles may use this access point for loading and unloading purposes only. After loading and unloading goods, vehicles must leave the site immediately. No parking or loitering is allowed in these areas.
FORKLIFTS Forklift movements can be booked for a fee through the nominated logistics company; refer to the Preferred Suppliers List on page 8.
WH&S consultations about the safe use of forklifts must be conducted to ensure that safe systems of work are in place for your particular task. As a minimum requirement the RAS insist that:
• All forklifts must be registered with the RAS and the registration label is to be visible at all times. • Fitted seatbelts must be worn whilst operating forklifts and a pre-start check is to be completed prior to operation of the forklift. • Keys must be removed from forklift when not being driven. • Forklift operators must have a high risk work licence appropriate for the forklift they are operating. This must be on their persons at all times. • The site speed limit is 10km/h or “walking pace”. • A spotter must be present when using plant within areas of low visibility - within Exhibition build spaces. Every item of plant on site must be clearly marked with the company name and contact number of the user.
The Roads and Traffic Act requires:
• All vehicles operating on site (even during events) to have an MS Registration or Permit and to be operated by Licenced drivers. • MS Permit or Registration must be displayed on the vehicle. • Do not drive forklifts through crowds. • Separation between moving plant and pedestrians must be maintained by the Licensee, either through physical distance and barricades, timings and scheduling or by use of a “spotter”. SRES EVENT OPERATIONS TIMETABLE SRES EVENT OPERATIONS
SRES EVENT OPERATIONS TIMETABLE 11
RAS845_SRES 2020 Event Manual_DEC2019.indd 11 18/12/19 8:03 am DELIVERY ACCESS Permitted vehicle delivery entry gate locations and times:
LICENSEE TIME ENTRY GATES
Commercial Exhibitions 6.30am - 7.45am Gate 13 Carnival 12 midnight - 7.45am Gate 13 Showbags 12 midnight - 7.45am Gate 13 Catering 12 midnight - 7.45am Gate 13
• Please note the permitted entry date, gate and time marked on your Delivery/Re-Supply Pass. • NO deliveries will be accepted outside of the times indicated on the Delivery/Re-Supply Pass. • Prior to public opening, Exhibitors can only access the Pavilion where their stand is located. • ALL Delivery/Re-Supply Passes must be adhered to the front windscreen on the drivers side of your vehicle at ALL TIMES. • The driver's mobile number must be recorded on the Delivery/Re-Supply Pass and be visible through the windscreen. • NO parking on the loading dock. Any unauthorised vehicle parked on the loading dock will have their pass revoked. • If extra passes are required, contact your account manager or relevant department. • No vehicles permitted on site after 8.00am. The RAS will revoke the Delivery Pass of any Licensee whose vehicle is NOT removed from Sydney Showground by 8.00am. • RAS may close roads and restrict the rights of the public to enter Sydney Showground or any part thereof. • Delivery drivers are not permitted to operate equipment on site, other than than the delivery vehicle, unless they have completed an induction and provided copies of their licences. SRES EVENT OPERATIONS TIMETABLE SRES EVENT OPERATIONS
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RAS845_SRES 2020 Event Manual_DEC2019.indd 12 18/12/19 8:03 am S
4. ACCREDITATION & PASS TYPES E
4.1 ALLOCATION OF TICKETS & PASSES The RAS allocates Photo ID passes, if applicable, to each Licensee for staff only. The number of passes allocated
is based on the Occupation Fee paid by the Licensee and is detailed on the Schedule of ey Terms. TY P
Licensees with special staffing requirements based on the nature of their display or operation should contact the relevant department: SS SRES Exhibitions Department: 02 9704 1421 SRES Operations Department 02 9704 1149 A (Carnival, Catering and Showbags): P SRES Sponsorship Department: 02 9704 1224
Accreditation to the SRES no longer includes free public transport to the event. Due to contact tracing requirements, integrated transport is no longer possible for large events. &
Each Licensee must comply with the RAS’ requirements in relation to the provision of passes for the Show and the entry of persons into Sydney Showground and the space. Accreditation may incur a fee. Any passes provided to the Licensee are for use only by the Licensee and may not be transferred.