BUSINESS to Verdict on Budget a Tew Bucks Worries MCC
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M - MANCHESTER HERALD. Monday. Sept. 19, 1983 Coventry reaction mixed Signs can make union plan BUSINESS to verdict on budget a tew bucks worries MCC ... page 11 ... page 10 Supervisors the key to white-collar productivity ... page 9 Instead of fulminating about the "invasion’ of . and efficiently, not harder or faster." and for not more than hour. Then the day can be competitive products from foreign lands, should we A 100 percent efficiency rate is machines, not planned on the basis of what's left to do from not be worrying about the “ invasion” of non human beings. But Olson feels 75 percent is both yesterday, what's arrived InYoday’s mail and which competitive employees and employers in the U.S. Your attainable and humane. That doesn't mean you, an employees are on hand to work. marketplace? Is the American white-collaremployee employee, take a IS-minute break every hour, but it Manchester, Conn. working “ smart enough” ? Is the American manager Money's does mean you put In 45 minutes of concentrated effort OLSON’S APPROACH is based on “ cross-training” Cloudy tonight of white-collar workers controlling backlog rather in every 60 minutes instead of the 30 minutes you're to boost productivity. A revolutionary concept is Tuesday, Sept. 20, 1983 than letting the backlog control him? Or is this Worth giving your job now. “ early out” If you, an employee, run out of work as a and Wednesday Single copy: 259 so-called manager merely designing fancy flow Sylvia Porter How do you, a boss, know where you are? Assume result of a supervisor's planning. What this means is — See page 2 charts and relying on supervisors who just don't know that your department's white-collar productivity is that you have finished work (or the day. This "early how the work flows? below standard because it probably Is, based on out" is not a reward for the efficient employee. Rather lpraI5 Implicit in these questions are indictments that we available evidence. A company must thoroughly it is an acknowledgment of the supervisor’s simply must face if we are to beat the foreign analyze every basic activity in the white-collar area, competent planning for productivity and scheduling. competition, for this goes far beyond the quantity and button. You can't peek inside th? “ knowledge determine how much time it should take to complete If your work can be used — temporarily — in another quality among blue-collar workers. worker's” brain to check whether it is ticking on an each one — and then use this as a “ benchmark” unit (cross-training), fine, you stay and work. I f not, Fully half of the Americait work force consists of employer's project or daydreaming. against which to measure progress. (It's quite'a task the “ early out” comes into effect. white-collar workers — and most of them are working With 50 million white-collar Workers collecting in itself.) It's provocative technique and in offices with which at no more than half epeed. In a typical whit^collar wages, the consequences of a SO percent efficiency How can you improve productivity? Don't wait until I am familiar, I think it would send productivity Grass-growing organization, workers are most likely working at a SO levels are staggering. “ The fault is with manage 5 o'clock Friday afternoon and ask, “ So how did we do zooming. “Eariv out. .. ’’ nice. / percent efficiency level, according to Val Olson in ment, not labor,” says Olson. A successful manager . this week?” Organize each day, plan it, control it and (“ Sylvia Porter's New Money Book for the 8^,“ U.S. aids “ White Collar Waste: Gain the Productivity Edge” must give supervisors a system they can work with to thus make every day in the week cdount. 1,328 pages of down-to-earth advice on pershnal more exciting (Prentice-Hall, 1983, $12.95). Olson's indictment goes enhance poductivity before the competition — foreign The supervisor is the key. Supervisors must be money management, is now. available through her very deep, for now he declares white-collar waste not and domestic — beats them to it. encouraged to understand and analyze work objec column. Send $8.95 plus $1 for mailing and handling to only endangers an employer's profit margins, but also tives. They must know the capabilities of their “ Sylvia Porter's New Money Book for the SOs," in care than Cup races undermines a worker's job security, career path, IT ’S A M YTH that improvement in productivity subordinates in order to set priorities and assign work of this newspaper, 4400 Johnson Drive, Fairway, Kan. decent benefits. causes people to work faster, Olson maintains. ,"The — not merely hand out the work. And the work, Olson 66205. Make checks payable to Universal Press embattled You can't wipe ou^hite-collar waste by pressing a white-collar employee must work more consistently says, should occupy the employee for at least one hour Syndicate.) By Ron Riechmann United Press International ABOARD TH E EAGLE M AR. Rhode Island Sound — It really is about as exciting as watching grass grow 9 Die is cast: future Lebanese or paint dry. Actually, grass might have the edge. ^ I refer to the Am erica's Cup, the World Series of \ yacht racing, and this past weekend I found out for By Scott MacLeod An F-14 Tomcat fighter from the myself if — as the standard joke around Newport goes United Press Internotlonal nuclear-powered carrier USS Ei — watching the Cup races is boring stuff. starting to iook good senhower buzzed Beirut and the ‘ The participants and nu»t<ef the spectators (I’d like BEIRUT, Lebanon — Four Shouf early today but a govern to quickly point out this is not a good spectator sport) Valve ^ob American military advisers were ment source said it was on a take this event seriously — very seriously. seen today with Lebanese army reconnaissance run and not a Despite my grass-growing analogy of the race, 1 will Senior operator Ralph Swi- troops' trying to hold frontline threatened bombing mission to admit the uninitiated —^ike m e — are overwhelmed' for aiiing economy talski knows which valvp support the Lebanese army. positions outside Beirut and the by the spectacle upon arrival in the vicinity of the adjustment will ensure cor official Beirut radio ssaid anti- The report of the new fighting in 24.3-mile race course a dozen or so miles-out of the mountains came after a lull By Gall Collins $ “ Things are being done today that rect operation of the chemi government artillery fire shat Newport Harbor. United Press International were never done before," Findlay said. tered an undeclared truce. following the U.S. naval bombard- - Hundreds and hundreds, probably over 1,060 “ We have thinner castings, using less cals pitot plant at PPG The Beirut radio report of ment th at. coincided with the spectator boats of all sizes and shapes — mostly NEW YO RK — Things have been material and are carefully engineer Industries Specialty pro artillery and small arms fire funeral of a senior member of the luxury yachts, the 75-to 100-foot variety — create an looking up in the die casting business, a ing products with great intricacy." followed a report from a senior Druze community. awesome effect, akin to the Allied invasion of duct Unit in Chicago. The The funeral for Em ir Mejid harbinger of good things to come for American die casters, he said, will facility makes chlorofor- Lebanese government source that Normandy. The America’s Cup spectator fleet has got everybody else. also stress products “ where there's a the rebel forces were massing near Arslan, a ranking Druze commun to be one of the world’s largest boat shows. Die casting, the industry that mass- need for close communication between mates for use in chemical the key army position of Souk El ity leader and one of the architects The jubilation Sunday in the Australian camp when produras parts by injecting molten the supplier and customer." The synthesis. Gharb. of Lebanese independence in 1943, the challenger, Australia II, ran away from Dennis metal into steel casts, is a “ barom eter'' automobile industry led the way here, The position was held against apparently prompted, an- “ unde Conner’s Liberty by 3 minutes and 14 seconds out oa business that tends to reflect where the he said, by deciding to use “ the supplier three separate attacks by Leba clared truce,” a government Rhode Island Swnd was understandable. In sailii^, source said. rest of the economy will be months as a team partner, with fewer suppliers UPI photo nese Druze and Palestinian figh that's a whopping margin of victory and, in this caM, later. and long-term contracts." ters on Monday with the assistance Arslan, who died Sundayiat the the most lopsided defeat of a Cup defender since the When things are going well in die The Die Casting Institute dedicates of the largest U.S. naval bombard age of 79 after a long illness, will be competition was switched to the U-meter class in casting, the future should be bright for about a quarter of the dues it receives ment since the Vietnam War. buried in Khalde, a Lebanese 1958. the rest of the nation. from members to research and devel “The Lebanese army frankly army-held coastal town nine miles But for* a landlubber like m yself spemUng a south of Beirut and one of the main “ It requires a lot of lead-time to build opment.