FAIR GLOBAL TRADE EVERYONE CAN BELIEVE IN

2 FLOCERT’S SERVICE PORTFOLIO: DRIVING YOUR SUSTAINABLE DEVELOPMENT

IT’S A GREAT TIME TO BE A FAIR TRADER!

In today’s climate of global trade competition, more and more international consumers are choosing fair products every day.

FLOCERT is one of the world’s leading social auditing and certification bodies. We verify your company’s performance against the Fairtrade Standards and other ethical schemes. We provide assurance solutions tailored to your company’s needs, based on state-of-the-art technology. Find out more about how we can help you on the following pages.

• EDGE • Private Codes • Social Audits • Private Programmes

Collaborating with all members of the Fairtrade family, FLOCERT ensures the best results for your business.

3 STANDARD ASSURANCE FAIRTRADE CERTIFICATION 4 Fairtrade activities. benefit from accesstoFLOCERT’s onlineplatforms FairtraceandEcerttorunyour Once certified,youwillbelongtoaglobalnetworkoflike-mindedorganisations and you meettheFairtradeStandards. to finalpackaging. To dothis,ourauditorswillvisityourorganisation toassesswhether elements ofthesupplychain–from farmingorproduction ofrawmaterials,alltheway Fairtrade certificationhasalwaysbeenourcentral role atFLOCERT. We certifyall economic andenvironmental standards setbyFairtrade International. display theFairtradeMarkonitsproducts bymeetingasetofsocial, world. Your companycantradeunderFairtradeconditionsand and fairtermsoftradeforfarmersworkersinthedeveloping motes betterprices,decentworkingconditions,localsustainability dards forimproving ethicalperformanceacross supplychains.Itpro- Fairtrade isoneoftheworld’s best-knownandmostsuccessfulstan- STANDARD ASSURANCE 5 Cheryl Pinto, Ben & Jerry’s Values Led Sourcing Manager, Led Sourcing Values As a producer you are protected against price volatility, with the Minimum Price guarantee. against price volatility, protected you are As a producer or healthcare that can be used for infrastructure, a Fairtrade Premium also receive You social projects. You gain access to a loyal base of customers who believe in the way you do business. You development for the farmers and show that better social, economic and environmental You workers in your supply chain matters to you. You build strong connections with the partners in your supply chain, strengthening your your with the partners in your supply chain, strengthening connections build strong You supply of raw materials. Your brand reputation hinges on your everyday practices, which FLOCERT hinges on your everyday practices, verifies, and brand reputation Your which FLOCERT protects. your integrity,      “Ben & Jerry’s chose to partner with Fairtrade International chose to partner “Ben & Jerry’s because we believe that a healthy global economy depends on vibrant smallholder farmers gaining access to global markets while enjoying stable rural livelihoods.” • • • • BENEFITS OF FAIRTRADE CERTIFICATION WITH FLOCERT CERTIFICATION BENEFITS OF FAIRTRADE • Do you want to measure how well you or your suppliers are already complying with the complying with already well you or your suppliers are how Do you want to measure process? Our Gap Analysis shows certification starting the official before Fairtrade Standards, for Fairtrade certification. One of our auditors will conduct an whether your company is ready list of checkpoints or specific extracts the regular audit similar to the Fairtrade audit, using you’d like to focus on. GAP ANALYSIS To help you navigate the world of certification, we offer training on all aspects related to aspects training on all we offer you navigate the world of certification, help To companies considering certification, towards geared Fairtrade certification. Our courses are in certified or anyone interested currently which are organisations also useful for but they are We can also and certification process. requirements a deeper understanding of the Fairtrade position in the supply chain. tailor the training to your situation and FAIRTRADE TRAININGS FAIRTRADE FLOCERT IS THE GLOBAL CERTIFICATION BODY FOR BODY FOR CERTIFICATION GLOBAL IS THE FLOCERT YOUR AND VERIFY CAN ASSESS WE FAIRTRADE. FAIRTRADE THE AGAINST ACTIVITIES COMPANY’S TRADER. A FAIR YOU BECOME AND HELP STANDARDS OTHER SCHEMES Certification remains validfortwoyears. place toyouremployees,potentialinvestors,stakeholdersandcustomers.EDGE tificate andSealcansendaclearmessageofcommitmenttogenderequalityinthework- reviewing documentsanddata.Followingasuccessfulaudit,youwillreceive yourEDGECer online assessmentandifindicated,youractionplan,through meetingyourproject teamand willaudityourorganisationFLOCERT tovalidatethedataandinformationyouentered inthe part inanonlineassessmentwithEDGEStrategyoroneofitsaccredited Licensing Partners. equal workplacegetrecognition fortheirefforts. In order tobecomecertified,youfirsttake MOVE andLEAD–sothatorganisations indifferent stagesoftheirjourneytowards agender EDGE Certificationisatiered certification systemwiththree levelsofcertification–ASSESS, EDGE CERTIFICATION 6 • • • • • • YOUR BENEFITS       from around theglobewithamission-driven,humanapproach. asyourcertificationbody, FLOCERT With youcombinevastcertificationexperience You makechangevisiblebothinside and outsidetheorganisation. the numbers. You canmeasure theimpactofpoliciesandpracticesonchangingculture and You designaneffective roadmap tailored toyourorganisation toaccelerateprogress. You receive anindependentvalidationofyourorganisation’s current status. gender gap. EDGE Certificationenablesyoutotakeaholisticapproach toclosingtheworkplace Gender Equalityandisdistinguishedbyitsrigourbusinessimpact. men, butalsotobenefitfrom it.EDGEstandsforEconomicDividends to helporganisations notonlycreate anoptimalworkplaceforwomenand cation standard forgenderequality. EDGEcertificationhasbeen designed EDGE istheleadingglobalassessmentmethodologyandbusinesscertifi- - OTHER SCHEMES 7 -

Bernd Holder, Bernd Holder, Management Agent, Gebrüder Otto GmbH & Co. KG build trust with your business partners by establishing transparency. sustainable and ethical business. brand value and image by contributing to a more improve enable you to identify and manage key risks in your own company and your supply chain. enable you to identify and manage key risks in your own company and your insights. allow you to deep-dive into your supply chain and give you “behind the scenes”     “We wanted an ETI Social Audit and decided on FLOCERT to wanted an ETI Social Audit and decided on FLOCERT “We had a very positive carry out this audit since we had already experience with them for the Fairtrade certification.” • • Our Social Audit services: • • YOUR BENEFITS ETI (Ethical Trading Initiative) ETI (Ethical Trading - bargain principles, such as collective based on nine core are Our audits against the ETI Base Code global under the these principles reflect wages. Together, ing, safe working conditions and living 4 Pillar Audit SMETA 4 Pillar Audit and business ethics? Then the SMETA Do you want to dive deeper into environmental comprising all elements of inclusive Social Audit we offer, is the right option for you. It is the most on these aspects. 2 Pillar Audit as well as additional checkpoints a SMETA If you are interested in measuring, understanding and improving the social and ethical performance the social and ethical and improving in measuring, understanding interested If you are a range of types of audits, using different we can offer of your company or that of your suppliers, and impact. social indicators to assess performance 2 Pillar Audit SMETA 2 Pillar Audit we also assess basic envi- In our SMETA Do you want to go beyond working conditions? code recruitment, as, among others, management systems, responsible practices, as well ronmental Guiding Principles on Business and Human Rights (UNGPs). implementation, or the United Nations SOCIAL AUDITS (ILO). as set by the International Labour Organisation standing of fair and good working conditions LOOKING FOR AN INDEPENDENT ENDORSEMENT OF ENDORSEMENT INDEPENDENT FOR AN LOOKING LEARN MORE TO WANT GENDER? CLAIMS ON YOUR ASSURANCE PROVIDE CHAIN? WE YOUR SUPPLY ABOUT STANDARDS. OF VOLUNTARY VARIETY FOR A CUSTOMISED ASSURANCE verification basedonproprietary technology, orphysicalverificationwithon-sitevisits. develop anassurancesolutionfrom a rangeofoptions.Thiscouldbeself-assessments,virtual If you’re lookingtoverifythestatusofyoursuppliersagainstprogramme orcode,wecan it. We willhelpyoustrengthen itsoverallscopeor adjust specificcriteriatomeet relevant standards. If youalready haveyourownprogramme orcode,wecansupportyoubyevaluatingandenhancing We cansupportyoubytailor-making yourownprogrammes, codesorstandards andbestpractices. demonstrate impact. them shapeandmeasure theirsustainabilityefforts, alignedwiththeirownvalues,andthereby More andmore companiesare creating theirownuniquesustainability programmes. Thishelps PRIVATE CODEANDPROGRAMMEDEVELOPMENTVERIFICATION 8 CUSTOMISED ASSURANCE

9

Cathy Pieters, Director Cocoa Life Director Your stakeholders and programme partners have a shared sense of ownership, as they help partners have a shared stakeholders and programme Your to implement the practices. by FLOCERT, services with others offered and convenience when combining these gain efficiency You such as Fairtrade audits. You can demonstrate your commitment to sustainable, transparent business practices. can demonstrate your commitment to sustainable, transparent You You have a unique selling proposition for your brand. have a unique selling proposition You Since it’s fully customised and flexible, your private programme or code can evolve with your organisation. programme fully customised and flexible, your private Since it’s      “FLOCERT is a strong and reliable business partner for the Cocoa Life and reliable is a strong “FLOCERT our the beginning they have strived to understand From program. unique demands, and have leveraged their industry knowledge to valuable, top-notch solutions.” provide • • • • BENEFITS OF CUSTOMISED ASSURANCE WITH FLOCERT BENEFITS OF CUSTOMISED ASSURANCE • Our experience in agriculture, food and textiles, combined with on-the-ground verification and monitoring food and textiles, combined with on-the-ground Our experience in agriculture, are solution based on your sustainability objectives. We capabilities, enables us to deliver a comprehensive financial tracking, of farmers and workers, supply chain integrity, experts in workers’ rights, the organisation Based on the verified information, we can also give you a picture of your supply chain, be it through traded be it through of your supply chain, a picture information, we can also give you Based on the verified augment it by contextualising Want to deep-dive into this data? Our experts can volumes or financial flows. business needs. and visualisations to fit your customised reports create so as to it to local realities, environmental sustainability and child protection, and are therefore a reliable and trusted partner for your a reliable therefore and are and child protection, sustainability environmental sustainability needs. NO TWO COMPANIES ARE THE SAME. WE CAN SET UP, CAN SET UP, SAME. WE ARE THE COMPANIES NO TWO THAT PROGRAMMES SUSTAINABILITY AND VERIFY ANALYSE BUSINESS. TO YOUR ARE INDIVIDUAL ABOUT FLOCERT FLOCERT: APART OFTHEFAIRTRADE SYSTEM 10 certification Control and Pr oducer Networks Producer 3 Exporter/Importer producers and supportof Representation Manufacturer Standards the Fairtrade Setting of Licensee Organisations Public Relations Fairtrade Mark, Licensing ofthe 30 Fairtrade Local Consumer

ORGANISATIONS FUNCTION SUPPLY CHAIN ABOUT FLOCERT FLOCERT IS PROUD TO BE THE CERTIFICATION BODY FOR FAIRTRADE, AND ONE OF THE WORLD’S LEADING ASSURANCE SOLUTION PROVIDERS.

OUR VISION

Fair global trade everyone can believe in.

We will be the most respected provider of certification and verification services for global supply chains, to create a world in which all producers can enjoy secure, sustainable livelihoods, fulfil their potential, and decide on their future.

OUR MISSION

We strive to: • deliver best-in-class certification, verification, and related services. • provide confidence within global supply chains that the relevant social, economic and environmental standards are met. • offer all our services with credibility, reliability, integrity and efficiency. • drive the Fairtrade mission “to connect disadvantaged producers and consumers in order to combat poverty”.

OUR HERITAGE

FLOCERT was founded in 2003 to ensure the independence, quality and credibility of the Fairtrade certification system by separating certification from the standard-setting side of the organisation. For more than a decade we’ve supported the phenomenal growth of Fairtrade, a movement that’s had a positive impact on millions of people across the world.

OUR FUTURE

Today we have developed into a one-stop shop for multiple assurance services. Drawing on our roots in Fairtrade, we remain mission-driven and dedicated to working with all types of organisations, to increase fairness in global trade.

11 ABOUT FLOCERT

FLOCERT IN A NUTSHELL

FLOCERT is the global certifier for Fairtrade

More than 5,000 customers representing 1.7 million farmers and workers

Active in over 120 countries, on 4 continents

Employing 150+ staff members

Working with more than 120 auditors

12 12 ABOUT FLOCERT 13 The Fairtrade Mark is the most widely recognised and trusted ethical label in the world. This underlines the The Fairtrade Mark is the most widely recognised are the first social We of the Fairtrade certification system and of FLOCERT as its global certifier. high credibility guaranteeing to our customers and partners that we are certification body to be ISO 17065 accredited, in all our certification decisions. independent and transparent PROVEN CREDIBILITY OUR VALUES of what we do, take ownership every employee is a “leader” in their own right. We we believe that At FLOCERT, and a specific mindset, a set of behaviours Our leadership principles are each other. show initiative, and respect the way innovative, diverse, human-focused: these four values reflect Credible, to position or hierarchy. unrelated colleagues and customers. we act towards SOCIAL ENTERPRISE that FLOCERT acknowledges as a social enterprise. This officially accredited are We to maximise positive social and income and profits operates with the central aim of using our commitment to social business values and to impact. It demonstrates environmental farmers and workers in developing countries. driving fairness in global trade to advance Our headquarters in Bonn, Germany, provides direct access to all European markets. Meanwhile our regional our regional markets. Meanwhile European access to all direct provides in Bonn, Germany, Our headquarters reach and local presence. global England, South Africa and the United States offer in Costa Rica, India, offices of our customers inside and out, and and cultures environments Our analysts and auditors know the different access have direct an excellent level of understanding and support. We speak the local languages, guaranteeing global a large countries, creating in developing and emerging to over 1.7 million small farmers and workers network of our customers and partners. GLOBALLY LOCAL GLOBALLY WE HAVE THE DEEP EXPERT KNOWLEDGE AND PROCESSES TO AND PROCESSES KNOWLEDGE DEEP EXPERT THE WE HAVE THE SAME AT CHAINS. GLOBAL SUPPLY ANALYSE AND CERTIFY LINE OF OF OUR HUMAN SIDE THE WE UNDERSTAND TIME UNIQUE. MAKES US WHAT FIND OUT WORK. ABOUT FLOCERT

FLOCERT c /o Fairtrade Foundation 5.7 The Loom Gowers Walk London, E1 8PY, England FLO-CERT LLC United States e-mail: info@flocert.net 53 East Patrick Street Frederick, MD 21701, USA e-mail: [email protected] FLOCERT GmbH +1 301 304 0505 Bonner Talweg 177 53129 Bonn, Germany e-mail: [email protected] +49 (0)228 24930

FLO-CERT Costa Rica Avenue 3 Boulevard Dent Barrio Dent, San Pedro de Montes de Oca San José, Costa Rica e-mail: [email protected] +506 2280 9672 / 2280 9675 / 2280 9679

IMPRINT

FLOCERT GmbH Bonner Talweg 177 53129 Bonn, Germany +49 (0)228 24930 e-mail: [email protected] www.flocert.net Photo credits: ©FLOCERT GmbH Twitter: @FLOCERT_global Version: 05/2020 EN FLOCERT office

14 Countries in which FLOCERT is active ABOUT FLOCERT WE CAN SUPPORT YOU ACROSS DIFFERENT TIME ZONES AND COUNTRIES. WITH 6 LOCATIONS ON 4 CONTINENTS WE HAVE AN OFFICE NEAR YOU – CONTACT US!

FLO-CERT India B102, Miraya Rose Besides Shell Petrol Bunk Sidhapura, Whitefield Bangalore 560 066, India e-mail: [email protected] +91 80657 20666

FLO-CERT South Africa D8 Collingwood Black River Park Fir Street, Observatory Cape Town 7925, South Africa e-mail: [email protected] +27 21 671 0289

FLOCERTFLOCERT office office Countries in which FLOCERT is active

Countries in which FLOCERT is active 15 GET IN TOUCH WITH US TODAY TO FIND OUT HOW FLOCERT CAN HELP YOU BE PART OF THE MOVEMENT FOR FAIRNESS IN GLOBAL TRADE. TOGETHER WE’LL MAKE SURE YOUR BUSINESS IS BUILT TO LAST.

www.flocert.net