December 2017 Giving You Advice Healthwatch Wakefield

December 2017 giving you advice  gathering your views  giving you a voice

Giving you advice

Healthwatch Wakefield Access Point Our Adviser is happy to support you with any health and social care advice or information you may need. Just contact them on 01924 234007 or drop in to the Access Point at Citizen’s Advice, 27 King Street, Wakefield WF1 2SR.

Healthwatch Wakefield Office Healthwatch Wakefield staff and volunteers are based at our registered office: 11-13 Upper York Street, Wakefield WF1 3LQ. The number for staff and volunteers is 01924 787379. Young Healthwatch is based with Young Lives at Lightwaves Leisure & Community Centre, Marsh Way, Wakefield WF1 3LJ, their telephone number is 01924 364198.

If words are bold and green it means you can click on them and the link will take you to more information.

Healthwatch Wakefield

Our office will close on Friday 22 December at lunchtime and reopen on Tuesday 2 January 2018

You can still send us a message on Facebook/HealthwatchWakefield or twitter @healthywakey

Message from our Chief Executive Nichola Esmond Thank you to all our partners, volunteers, members of the public and everyone who has helped make this year so busy and interesting. We are really proud of the work Healthwatch Wakefield has done this year to highlight local people’s voices within health and social care. There is a lot to be done in 2018 too as services come under more pressure, so we’ll be here to listen to your stories and feedback, and continue to try and make a difference on your behalf.

Healthwatch Wakefield Registered Company No. 09907848 and Charity No. 1166797 Tel 01924 234007 for advice, information & signposting Tel 01924 787379 for staff & volunteers [email protected] www.healthwatchwakefield.co.uk

Update on some of our current work

Compassion in Care Healthwatch Wakefield are leading a group of health and care providers and commissioners to look in more detail at compassion in care. This came about because Healthwatch noticed a sudden increase in stories that reflected a certain lack of compassion in how people were being treated across all care settings. The project aims to: 1. Raise the profile of compassion in care. 2. Find out why people sometimes behave with a lack of compassion. 3. Propose evidence based solutions to be implemented across the system. We will be putting together a survey for frontline staff in the New Year to ask about instances when they feel they’ve not been compassionate, why this might have happened and what might be done to prevent it happening again. We’ll also be asking for examples of when they feel they’ve been able to deliver truly compassionate care. We may also be planning an event some time in 2018 to promote compassion in care and perhaps put forward some ideas or solutions.

Complaints across the system We know that people who have complaints that cover more than one health and care provider often find it really frustrating to navigate various complaints processes. We also know that providers find it difficult to respond to cross service complaints. In the New Year we’ll be working with complaints leads across the system to try and bring together joint responses to make things easier and more straightforward. From April 2018 we will be taking on the NHS Complaints Advocacy service and we would like to include more support around social care advocacy, so we hope to be well placed to support a more integrated response to cross service complaints.

Vanguard evaluation Healthwatch Wakefield has been supporting our local Vanguards through patient and service user evaluation of key work streams. By March 2018 we will have worked with partners to evaluate primary care support of people with long term conditions, people’s experiences of discharge from hospital with a care package, pharmacy in general practice, holistic support offered to people in supported living settings and resident experience of care homes.

Children’s Autism Spectrum Disorder (ASD) Service: Parents and Carers Experience Following on from our two ASD reports this year, we have been asked to find out more information about parents and carers’ experience of being referred for, waiting for, and having an ASD assessment for their child. We will be working with partners to design a survey to go to all parents and carers on the waiting list or receiving ASD services early in the New Year, with quarterly follow up surveys to capture new referrals. There is currently a focus on improving services for children with ASD, more information on this is included in local news, and we hope this will be a good way of capturing people’s experiences.

End of Life Care Project At the beginning of December we organised an event on behalf of the End of Life Care Project which was held at Wakefield Hospice. This meeting brought together people who shared experiences of end of life care for loved ones and friends. People also gave examples of good practice and where they thought services could be improved. It can be difficult to talk about, but is a very important thing to discuss and we are grateful to the people who came and shared their experiences. There will be another workshop in February/March, if you would like to take part or find out more about this work please contact us.

Call for evidence Call to action Call for evidence Call to action

Social Care We would like to hear more from you about any social care issues you might have. This can be to do with residential care or nursing homes; care services you receive in your own home; any help and support you might need, especially if you have not had or been given a social care assessment through Social Care Direct; equipment such as aids and adaptations or incontinence products; or clinical or medical waste collections. Let’s see how we can help you.

National Speak Up Campaign The more that people share their ideas, experiences and concerns about NHS and social care the more services can understand where improvements are needed. That is why Healthwatch is running a campaign across England to encourage people to speak up and help to make services better for their communities. Thanks to people sharing their ideas and experiences with their local Healthwatch, services across England have made positive changes that benefit those who use them. But, to make a bigger difference, we need to hear from more people.

Three ways you can help people #SpeakUp in 2018

1. Sign up to help raise awareness Sign up for our Thunderclap on 4 January 2018 and help encourage more people to share their views in 2018 to help make care better.

2. Create and download your own poster to promote Healthwatch https://www.healthwatch.co.uk/download-poster-promote-healthwatch

3. Share your experience If you've got an idea or an experience about health and social care services that you'd like to share, get in touch with us.

Put words into action and volunteer with us! We have lots of different volunteering opportunities you may want to find out about such as visiting services to talk to patients, residents and staff; investigating a particular issue to find out information and suggest improvements; or research such as surveys with the public to find out their views. If you want to find out more, or have an idea about how you’d like to be involved, contact Safeen on 01924 787379 or email [email protected]

Out and about Regular Healthwatch information and feedback stands now take place at different venues and group settings across the District providing you with an opportunity to talk to us about your experiences of local services. If you have any events that are taking place, or belong to groups that might want Healthwatch Wakefield to come and talk to them, please let Ann Marie know on 01924 787379 or email [email protected]

Young Healthwatch Young Healthwatch has been busy talking to young people on the autism spectrum and their families, carers and support workers. They continue to work on children and young people’s mental health issues and they’ve also been talking to Rhubarb Radio whilst visiting Wakefield College to talk to students there. If you want to find out more about Young Healthwatch contact them at Young Lives Consortium, telephone number 01924 364198 or email [email protected] or [email protected]

Healthwatch Wakefield Review 2016-17 If you haven’t already seen it, our Healthwatch Wakefield Review 2017 can be found on our website here, if you would rather have a printed copy let us know and we will post one to you. It includes information about how we work and what we’ve done over the last year and our plans going forward.

Healthwatch Wakefield Question Time Event Thank you to everyone who came to our Question Time event in November. The questions and issues you raised were excellent and we have pursued some of the themes and concerns with local commissioners and providers. Thank you also to our panel (L-R): Andrew Balchin, Corporate Director Adults, Health & Communities Wakefield Council  Dr Phil Earnshaw, Chair NHS Wakefield Clinical Commissioning Group  Nichola Esmond, Chief Executive Officer Healthwatch Wakefield  Richard Sloan, Chair of Healthwatch Wakefield  Dr Andrew Furber, Director of Public Health  Jules Preston MBE, Chair Mid Yorkshire Hospitals NHS Trust  Rob Webster, Chief Executive of South West Yorkshire Partnership NHS Foundation Trust and Sustainability and Transformation Partnership (STP) Lead for West Yorkshire and Harrogate.

Healthwatch at the Hospital

Healthwatch Wakefield staff and volunteers visited patients at the Elderly Acute Assessment Unit and Gates 42 and 43 at Pinderfields. A big thank you to the patients and visitors who talked to us and thank you to the staff and Mid Yorkshire Hospitals NHS Trust for letting us visit at a very busy time. Some people told us the volunteers there are ‘brilliant’, we agree and thank you to them and our own Healthwatch volunteers who all make such a difference.

We’d like to take this opportunity to say than you to Andrew Furber, Director of Public Health who is moving on to a new job with Public Health England. Andrew has always been a good friend to Healthwatch Wakefield and helped and supported us whenever he has been asked. So, we are sad to see you go but wish you the very best for the future.

Yorkshire cancer patient forum We are delighted that the Forum has over 60 new members! If you want to see why everyone’s joining have a look at their website www.yorkshirecancerpatientforum.co.uk or find out more from Jill who is based at the Healthwatch Wakefield office and can be contacted on 01924 787371 or 07715 217845 or email her at [email protected]

Giving you information: Local Health and Care News

NHS Wakefield Clinical Commissioning Group

Local options available for health care In Wakefield District there are many options available for those who need urgent medical support for non life threatening conditions, including:  The King Street Walk In Centre, which offers same day, nurse led appointments between 10am-10pm.  Same day evening and weekend GP appointments (including bank holidays) which are available by calling your usual GP practice number.  Advice from your local chemist or pharmacy, who can provide a range of over the counter medications for minor illness and injury.  Calling 111, a 24/7 free to call service where a trained clinical advisor will assess your symptoms and direct you to the most appropriate point of care.

Please remember A&E or 999 is for critical or life threatening situations. For example:  loss of consciousness  acute confused state and fits that are not stopping  persistent, severe chest pain  breathing difficulties  bleeding that cannot be stopped  severe allergic reactions  severe burns or scalds

Our A&E departments continue to be extremely busy, please don’t go if it’s not the right place for you.

On the next page you can find local pharmacy opening times for Christmas and the New Year.

Local pharmacy opening times Christmas and New Year 2017

Mon 25th Tues 26th Mon 1st December December January 2017 2017 2018 WF1 Boots UK Ltd, 26-28 Upper Kirkgate, Wakefield WF1 1UP, Tel: 01924 376181 CLOSED 09:00- 10:00- 17:00 17:00 Mr A Khaliq, T/A Kingfisher Chemist Ltd, 192 Kirkgate, Wakefield WF1 1UE, Tel: 01924 10:00- CLOSED CLOSED 291898 14:00 Sainsbury's Supermarkets Ltd, T/A Lloyds Pharmacy, Trinity Walk, Marsh Way, Wakefield CLOSED 10:00- 10:00- WF1 1QQ, Tel: 01924 301428 16:00 16:00 WF2 Asda Pharmacy, Asdale Road, Wakefield WF2 7EQ, Tel: 01924 241810 CLOSED 09:00- 10:00- 18:00 18:00 WF4 Hughes Chemist (Northern) Ltd, Ryecroft Primary Care Centre, Madeley Road, Havercroft 9:00- 9:00- 9:00- WF4 2JD, Tel: 01226 722429 11:00 12:00 11:00 WF5 A H Shaw & Partner, Phoenix Works, Manor Road, Ossett WF5 0LF, Tel: 01924 273474 CLOSED CLOSED CLOSED A S Carlton Ltd, 10 Station Road, Ossett WF5 8AD, Tel: 01924 275595 10:00- CLOSED CLOSED 12:00 WF6 Exel (GB) Ltd, T/A Exel Chemist, 56 High Street, Normanton WF6 2AQ, Tel: 01924 896777 8:00- 09:00- 12:00- 10:00 13:00 14:00 WF8 Boots UK Ltd, 3-5 Beastfair, Pontefract, Wakefield WF8 1AL, Tel: 01977 703719 CLOSED 10:00- CLOSED 16:00 WF10 Asda Stores Ltd, Leeds Road, Glasshoughton, Castleford WF10 5EL, Tel: 01977 788910 CLOSED 09:00- 10:00- 18:00 18:00 Boots UK Ltd, Units 20-21, Carlton Lanes Shopping Centre, Castleford WF10 1AD, Tel: 0197) CLOSED 10:00- CLOSED 552093 16:00 EZCT Ltd, T/A Airedale Pharmacy, Elizabeth Court, Elizabeth Drive, Airedale WF10 3TG, Tel: 10:00- CLOSED CLOSED 01977 516322 12:00

Wakefield District issues written statement of action following SEND inspection The Local Area of Wakefield was inspected by OFSTED and the Care Quality Commission in June to assess the effectiveness of the area in implementing the Special Educational Needs and/or Disabilities (SEND) reforms as set out in the Children and Families Act 2014 and to be assured that the impact on outcomes is being achieved. The Chief Inspector determined that Wakefield Clinical Commissioning Group is required to submit a Written Statement of Action (WSA) because of significant areas of weakness in the local area’s arrangements for completing specialist diagnostic assessments of Autistic Spectrum Disorder (ASD). The requirement to produce the WSA reflects significant concerns from the inspection team, and requires clear and direct action from Wakefield Clinical Commissioning Group and our system partners given the seriousness of this significant area of weakness to make rapid and sustained improvement. The Written Statement of Action is Wakefield’s response to the concerns raised by the Inspection team in June 2017 and our actions to address this significant area of weakness. Dr Phil Earnshaw, Clinical Chair of NHS Wakefield CCG said: “The Wakefield Statement of Action is a cross system partner response to the recent Ofsted and Care Quality Commission inspection into disability and special educational services. The response shows a commitment from all partners to transforming the experience of children, young people and families across the area, and make a truly positive impact on their lives. The plan detailed in the response supports our goal of helping make sure children and young people to achieve well and lead healthy and happy lives.” Further information: Written Statement of Action  Fit for Purpose Letter  SEND Final Report

Mid Yorkshire Hospitals NHS Trust

A&E Tracker Mid Yorkshire NHS Hospitals Trust have introduced a live A&E tracker for their emergency departments at Pinderfields, Pontefract and Dewsbury. You can see how many people are in the department, how many patients are waiting to see the doctor or nurse, and how long the waiting time is. https://www.midyorks.nhs.uk/ae-waiting-times

Improved multidisciplinary team cancer care at Pinderfields The Mid Yorkshire Hospitals NHS Trust has officially opened its newly upgraded multidisciplinary cancer review room at Pinderfields Hospital, which hosts improved clinical reviews of cancer patients and their treatment. Read Improved multidisciplinary team cancer care at Pinderfields…

Mid Yorkshire Hospitals and University partner search for next generation of nurses The Mid Yorkshire Hospitals NHS Trust and its new university partner The University of Bradford are continuing their search for the next generation of nurses. Read Mid Yorkshire Hospitals and University partner search for next generation of nurses…

Trust initiative keeps ambulances moving The Mid Yorkshire Hospitals NHS Trust is playing a huge part in helping to keep Yorkshire ambulances on the road. Read Trust initiative keeps ambulances moving…

South West Yorkshire Partnership NHS Foundation Trust

West Yorkshire to get new child mental health unit A new £13million child and adolescent mental health unit is set to be built in Leeds (subject to business case approval) after it was announced as one of 12 successful bids to receive NHS England capital funds in the recent budget. Building work is expected to begin in 2018 once the preferred site has been confirmed with NHS England. Read West Yorkshire to get new child mental health unit...

South West Yorkshire Partnership NHS Foundation Trust win mental health funding for winter pressures South West Yorkshire Partnership NHS Foundation Trust have received £214,554 of funding to invest in mental health and social services across Barnsley, Calderdale, Kirklees and Wakefield and ease winter pressures. The funding has been allocated by the Government for new initiatives to improve A&E performance and patient care over winter, and will be invested in a number of services including mental health liaison, intensive home based treatment, and mental health assessment. The funding begins on 1 January 2018. Read South West Yorkshire Partnership NHS Foundation Trust win mental health funding for winter pressures...

Mental Health Museum secures funding for nature and wildlife activities The Mental Health Museum in Wakefield has secured £6,751 of funding from the Big Lottery Fund for its Signposts to Sustainability project, which will provide inpatients with creative opportunities to explore nature, wildlife and environmental sustainability. The project will run from January to December 2018 and will engage service users who are currently accessing forensic and secure mental health services in a programme of creative activity within the natural environment at Fieldhead. Read Mental Health Museum secures funding for nature and wildlife activities... The Mental Health Museum is a unique museum in the heart of the Fieldhead site in Wakefield. More information on the museum can be found here.

West Yorkshire and Harrogate health care partners tackle suicide prevention Organisations from across West Yorkshire and Harrogate are joining forces to adopt a ‘zero’ suicide approach, where every death by suicide is viewed as preventable. Mental health providers, ambulance, police and fire services, local councils, prison services and voluntary community organisations are coming together to make a real difference through what is an ambitious but practical strategy to tacking suicide. The plan sets out how they will reduce suicide by 10% across the West Yorkshire and Harrogate area, and by 75% in targeted areas. Read West Yorkshire and Harrogate health care partners tackle suicide prevention… View the suicide prevention infographic and five year strategy.

Other

DIRECTOR OF PUBLIC HEALTH REPORT FOR WAKEFIELD 2017 BETTER MENTAL HEALTH FOR ALL

Find the report here. The Public Health Report is an annual independent assessment of the state of health if residents within Wakefield District. This report concentrates on our mental health. Want to find out more about the health profile of the District? The area comparison tool is an interactive way for anyone to discover demographic information such as age, gender and ethnicity, to health related issues such as smoking prevalence, levels of physical activity and life expectancy at birth.  Area comparison tool

Families and Babies Local charity FAB – Families and Babies – is now in new premises in the Ridings. The official address is 31 All Saints Walk, The Ridings Centre, Wakefield WF1 1US. There will be an official launch on Tuesday 23rd January but in the meantime they are open to mums and anyone who is interested in having a look around. The base will be closed between Christmas and New Year but will be open from Tuesday 2nd January. www.familiesandbabies.org.uk

Open Country volunteers needed Open Country’s Wild about Wakefield project is still looking for volunteers to help out with fun new activities across the District. They are especially keen to meet with people who may want to guide visually impaired adults on walks, push wheelchairs on weekend outings and help out with conservation and gardening work parties. www.opencountry.org.uk

Side by Side volunteers needed

Giving you information: National Health and Care News

‘Care to be Different’10 misleading statements about care fees These are some of the misleading statements Care to be Different have heard recently – statements that can perpetuate the myths about care fees:

1. “Having care at home is always local authority care.” 2. “You may be able to access NHS Continuing Healthcare to fund your social care.” 3. “If you have some money then you’ll be self funding.” 4. “Anyone with savings or assets over £23,500 will be expected to contribute to the cost of their care.” 5. “Even if you get NHS Continuing Healthcare you may have to top it up yourself.” 6. “The care authorities have told me to use my savings to fund my relative’s care.” 7. “The local authority won’t take your house until you move out of care or you die.” 8. “The ‘dementia tax’ will apply to everyone.” 9. “Dementia is social care.” 10. “NHS Continuing Healthcare is complicated.”

All of these statements are misleading. Find out more

You and your mental health still matter this Christmas Tips for looking after your mental wellbeing this Christmas Find out more

NHS England: The difference that patient participation can make

Child patients have their say on hospital care The largest survey of the quality of care for under 16s has been published in the Care Quality Commission’s Children and Young People’s Inpatient and Day Case Survey 2016. More than 34,000 patients and their parents and carers took part in the research. Overall, experiences were mostly positive, 81% of parents/carers rated care at eight out of 10 or better, but findings also identified a number of areas for improvement. These included involving children more in decision-making, being treated on age appropriate wards and having enough things for young people to do whilst they are in hospital.

How patient feedback led to improved End of Life Care Patient feedback is a vital part of improving NHS Services. Listening to feedback from patients and their families on End of Life Care has helped deliver a more dignified, compassionate and professional experience at Barking, Havering and Redbridge University Hospital NHS Trust. Staff in the trust, which provides acute healthcare in outer North East London, have redesigned their processes to make sure that the needs of dying patients and their bereaved relatives are at the heart things. This video shows how patient feedback was used to create a positive change in services.

15 Steps Challenge Guides published NHS England has published updated versions of the ‘15 Steps Challenge’ guides. The guides outline approaches organisations, within the NHS, can take to help improve services. This includes creating a team, made up of patients, carers, staff and organisation board members, performing ‘walkarounds’ on wards and in services. These teams help to encourage the NHS and patients to work together to spot where improvements can be made. The 15 steps challenge was inspired by a mother whose daughter needed frequent inpatient stays. She said: “I can tell what kind of care my daughter is going to get within 15 steps of walking on to every new ward.”

NHS England: News

Marie Curie Support Line for people living with or caring for someone with a terminal illness The Marie Curie Support Line is a free and confidential service for people living with or caring for someone with terminal illness. The service provides practical information and emotional support to anyone that is affected by terminal illness. The service will be available throughout the festive period, including the bank holidays. You can find out more about the support line, including opening hours, and other support services on the Marie Curie website.

Items which should not be routinely prescribed in primary care NHS England has taken action to reduce inappropriate prescribing of 18 medicines which will improve health and save millions of pounds a year. In the majority of cases there are other more effective, safer and/or cheaper alternatives available to the current medicines prescribed. National guidance on medicines which should no longer be routinely prescribed in primary care has been published to ensure people receive the safest and most effective treatment available, and save the NHS up to £141 million a year.

Health literacy toolkit provides resources to improve wellbeing In England 43% of working age adults do not have adequate literacy skills, and 61% do not have adequate numeracy skills, to routinely understand health information. This leads to poor health outcomes and directly affects people’s wellbeing. A useful toolkit including resources to help tackle the issue has been launched by NHS England, Health Education England, Public Health England and the Community Health and Learning Foundation.

Bowel Cancer UK and Beating Bowel Cancer are joining together Both charities achieve a great deal separately, but bowel cancer remains the UK’s second biggest cancer killer. Both organisations are determined to change that. By integrating activity, teams, networks and support bases they will create a strong, confident charity that will drive positive change to save more lives in the future. They will achieve this through: - Enabling and supporting research - Providing support and information for patients and their families each step of the way - Transforming awareness and understanding of the disease - Campaigning for early diagnosis and best treatment and care for all Here is a link to the full statement they have published which gives more information about their exciting plans for the future.

The King's Fund Health Care Information Bulletins The King’s Fund can bring you the latest on current health and social care issues. They monitor more than 200 sources to provide you with the latest updates in health management and commissioning. Click here to subscribe to the latest from their Information and Knowledge Services team

Experiences of older people using services affected by fragmentation across local health and care systems, warns CQC Those working within health and adult social care services are passionate about providing the best possible experience to the older people within their care. However, their efforts can be compromised by the competing priorities, performance measures and accountabilities of their employing organisations. Collectively, this can limit choice and can make movement between services seem confusing and fragmented. Read Experiences of older people using services affected by fragmentation across local health and care systems, warns CQC...

Reducing restrictive interventions in inpatient mental healthcare services The CQC have published a guide to help mental healthcare providers give appropriate support to people whose behaviour might endanger themselves or others. Read Reducing restrictive interventions in inpatient mental healthcare services...

Sharing best practice from clinical leaders in urgent and emergency care We have worked with senior clinical, nursing and managerial leaders from emergency departments at 17 hospital trusts across the country to develop a best practice resource for all NHS acute trusts. Published today, “Meeting the quality challenge; sharing best practice from clinical leaders in... Read Sharing best practice from clinical leaders in urgent and emergency care...

Most children and young people report good experiences of hospital care The results of the 2016 children and young people’s survey published today show that the majority of children and young people who stayed in hospital overnight or were seen as a day case patient were happy with the care they received. Read Most children and young people report good experiences of hospital care...

Giving you a voice: Consultations and Surveys

NHS England: Get involved

Have your say on the way your local GP services are working Things are changing at GP practices, with online services, longer opening hours and other new investments rolling out nationally. From January until the end of March 2018, more than two million randomly selected people

registered with GP practices will be invited to answer a postal questionnaire about their experiences so if you are selected please do take part. For the first time, 16 and 17 year olds will be included and the survey will cover new questions about recent service changes and topics including mental health. The survey is carried out securely and information published does not identify individuals. The findings help us to see what’s working and what needs to improve.

Transforming children and young people’s mental health Green Paper launched The Government is seeking views on its newly published consultation focusing on children and young people’s mental health. ‘Transforming Children and Young People’s Mental Health Provision: a Green Paper’ is open for consultation until 2 March 2018. Some of the proposed changes include: • Introducing 'designated mental health leads' in schools and colleges. • Setting up mental health support teams working with schools to give young people earlier access to services. • Piloting a four week waiting time for NHS Children and Young People's Mental Health Services. Please take a look at the paper and give your views on the proposals.

Help improve patient safety and learning from errors The NHS system used to collect information about errors and harm to patients is being upgraded so that national lessons can be learned and shared to support safety improvement. The Development of the Patient Safety Incident Management System (DPSIMS) project wants to hear from you so that the new national patient safety learning service can be built in a way that suits patients, carers and the public. To have your say, please complete the short survey, which will directly influence the new system’s design. The survey will be open until 15th January 2018, and is anonymous. You can also sign up to receive updates on the work at the end of the questionnaire.

Find out more: Local ‘decision making’ meetings

In Wakefield District we have a number of places where decisions are made about local health and care services. Usually members of the public can attend these meetings as they are ‘held in public’. This doesn’t mean you can always speak at the meeting, but you can find out what is happening and learn about future plans.

Wakefield District Health and Wellbeing Board: The Health and Wellbeing Board meet every other month and members of the public are invited and encouraged to attend. Take a look at what the board have been discussing, details of the next board meeting and what they will be discussing. More on the Health and Wellbeing Board can be found here.

Wakefield Council’s Adults and Health Overview and Scrutiny Committee: For information on this committee, what it does, who attends and when they meet click here.

NHS Wakefield Clinical Commissioning Group: NHS Wakefield Clinical Commissioning Group Meetings and other events can be found here.

Mid Yorkshire Hospitals NHS Trust: Information about the Mid Yorkshire Hospitals NHS Trust Board Meetings including their dates and minutes can be found here.

South West Yorkshire Partnership NHS Foundation Trust: Information about the Members Council of the Trust and their meetings can be found here.

Yorkshire Ambulance Service NHS Trust: Information about the Board and their meetings can be found here.

Get in touch: every voice counts

We are here to represent the views of all local people - children, young people and adults - in health and care services. We listen to patient, resident and other service user experiences, understand them, and then work with the people who buy and provide these services to try to make sure that they are the best they can be, and designed using the needs of local people. Our services are free and confidential.

11-13 Upper York Street, Wakefield WF1 3LQ also Drop in at Citizens Advice, 27 King Street, Wakefield WF1 2SR

01924 787379 and 01924 234007 for advice, information and signposting

Email: [email protected]

Website: www.healthwatchwakefield.co.uk

Twitter: @healthywakey

Facebook: Healthwatch Wakefield

If someone you know would like this information in a different format please get in touch.