Corporate Overview & Product Solutions
Total Page:16
File Type:pdf, Size:1020Kb
CORPORATE OVERVIEW & PRODUCT SOLUTIONS CONTENTS 4 Overview Who We Are 4 What Makes Us Different 5 Personalized Solutions 7 Digital Tools and Resources 9 11 Spaces and Applications Furnishing Knowledge Through Design 11 Administration and Waiting Rooms 13 Cafés and Cafeterias 19 Classrooms 25 Computer Labs 31 Conference Rooms 37 Lecture Halls and Assembly Spaces 43 Libraries 49 Lounges and Third Spaces 55 Offices and Workspaces 61 Patient Rooms 67 Residence Halls 73 Training Rooms 79 85 Collections 105 Product Portfolio CONTENTS 2 3 OVERVIEW Who We Are At KI, we believe knowing our customers helps us serve you better. So we listen, observe and develop an understanding of your unique needs. Nothing gives us more satisfaction than helping you make smart furniture decisions. OUR FOUNDATION The metal chair was KI’s flagship product in 1941. Innovative for its time, it brilliantly answered the call for seating that was portable, stackable, durable and affordable. KI recognized the market’s need and responded with a welcome solution. The KI folding chair symbolizes a long legacy of listening to our customers. Our insightful ability to solve problems through product design and space planning concepts has made us a respected leader in manufacturing furniture solutions – products that skillfully support the success of customers in the business, education and healthcare markets. Today, we’ve grown well beyond our folding chair origins and offer a broad portfolio ranging from seating and tables to architectural walls and panel systems. Our award-winning innovations reflect a desire to meet your objectives, be your go-to resource and build an enduring relationship with you. This foundation and a strong market understanding is why KI customers throughout the world continue to rely on our trusted expertise to create solutions that fit their environments. That’s why we say we offer far more than furniture… We’re Furnishing Knowledge. In 1941, when Krueger Metal Products, Inc. was founded in Aurora, Ill., the war effort made manufacturing resources scarce. On a daily basis, founder Al Krueger would call on steel companies to purchase materials to manufacture the company’s first folding chairs. The scrap materials available determined what he could produce…a novel and flexible way of manufacturing. We continue that tradition today as an environmentally conscious corporate citizen. OVERVIEW 4 What Makes Us Different Even though we are a furniture manufacturer, it’s not how we view ourselves. Rather, we believe our job is to gain an understanding of our markets and bring knowledge to the table. We want to hear what you have to say about your EASY TO DO BUSINESS goals, how your employees or students want to work Whether you need help space planning, selecting or learn, your expectations … even what you want surface materials, determining what furniture best fits people to feel when they walk into your space. That your work style, or coordinating installation with other way, we can help you make well-informed, educated contractors, we’re here to help. decisions about your furniture investment. Following are a few more reasons customers keep coming back CORE MARKET FOCUS to KI for furniture solutions. We stay laser focused on our core markets, persistently growing our knowledge, understanding and experience within each. That helps us design furniture solutions and support services that address the needs specific to: • Higher Education • K-12 Education • Workplace • Healthcare • Federal & State Government MARKET OF ONE® PHILOSOPHY We believe the only customer who matters is you – you are our Market of One. So we’ve structured everything from our service and support teams to the manufacturing floor to be nimble and adaptable to your needs. We’re the right place for furniture, service and fulfillment options that align with your brand, culture and work environment. FULFILLMENT FREEDOM We will gladly collaborate and coordinate with any partner, dealer and/or installation entity you choose. We do not prescribe to pre-set distribution channels. Rather, we allow you to determine the best means to manage ordering and fulfillment activities. EMPLOYEE OWNERSHIP KI is 100% employee owned and when you own something, you treat it differently. Everyone in the organization from the executive office to the production floor has a stake in the game. 5 DELIVERY AND INSTALLATION SERVICES LEASING OPTIONS Delivery day should be exciting, not stressful. Should We understand furniture is an investment and that that date need to change for any reason, just let us you want to be cost conscious when you leverage know. We’ll adjust accordingly. your capital. We offer a leasing program to help you align your financial goals with furniture procurement. Should you need assistance with fulfillment, KI offers a comprehensive service package. A factory-trained, KI offers a variety of leasing plans through National on-site management team will oversee your project Cooperative Leasing. To inquire, contact your KI from initial pre-planning meetings through the final sales representative or call 888.454.9796 for specific walk-through. Options for warranty and repair work terms, conditions or additional information. as well as warehousing are also available. OVERVIEW 6 Personalized Solutions While work tasks may be similar from business to business, we believe every customer is unique with its own brand, culture and ways of working. Your space speaks volumes not just about what you do, but who you really are. And we’re here to help you make an impressive statement. 7 BEYOND THE BROCHURE that’s totally unique to your business, your space or When the standard product offering doesn’t quite your brand. Many times it’s both. support your way of working, learning or healing, ask us about: Infinity. WE EMBRACE CUSTOMIZATION Through listening, observing and collaborating, Infinity starts with a desire to find the most elegant then using our unique design and manufacturing solution to your unique challenge. Sometimes it capabilities, we’re able to create personalized requires a structural change to an existing piece to furniture solutions that fit your exact specifications satisfy a specific need – creating a unique function, and needs. We employ a scalable process to design reducing a footprint or driving out cost. Other times and manufacture personalized solutions. it’s creating a differentiating or proprietary solution What’s your Infinity? OVERVIEW 8 Digital Tools KI offers several digital tools and resources you can leverage 24/7/365 for specific information about your order or just ideas. KI.COM Our robust web site offers detailed product information, PRODUCT INFORMATION 3D symbols, market-specific thought leadership and The product pages on ki.com allow designers and application images, a variety of design specification tools, specifiers to quickly find product information, including environmental and social responsibility information brochures, price lists, technical specifications, 3D symbols and a history of the company itself. The site aims to and more. In addition, product pages allow you to select meet WCAG 2.0 guidelines, targeting Level 2 (AA) a specific style and view the approved fabrics, finishes and requirements. accessory options. MY KI AND LITERATURE MARKET-SPECIFIC THOUGHT LEADERSHIP ORDERING SYSTEM KI.com houses a landing page for each of its core markets. These KI.com also provides a personalized experience with pages are where we share our insights, ideas and information “My KI,” which allows you to save products and specific to the Higher Education, K-12 Education, Workplace, documents to your profile for easy access on return visits. Healthcare and Government markets. Each market page offers Once you have a My KI profile, it’s also easy to order access to white papers, images, videos and more. literature and fabric/finish samples. 9 DESIGN SPECIFICATION TOOLS KI BLOG To better visualize a product, KI offers SEE IT SPEC IT. The KI Blog features insights on market trends, product This interactive tool builds a photo-realistic rendering of launches, industry news, events and much more. Simply a product in real time as you select styles, options and go to blog.ki.com to subscribe to monthly updates from materials. Once you have created your product, you can KI’s thought leaders. export the image as a JPG or the image and the selected options as a PDF; you can also share your creation WHITE PAPERS on social media. The SEE IT SPEC IT program can be Our product design is based on human-centered design. explored at www.ki.com/seeitspecit We are often in the field observing, interviewing and experimenting. In addition, our market leadership team is always researching and investigating how our furniture can support the way you work, learn, relax and heal. We’ve compiled that information into COLLEGIATE DESIGN: The New Driver for Workplace Design several white papers Jonathan Webb, Vice President of Sales & Marketing –Workplace Strategy, KI to help you plan the Brett Shwery, Senior Vice President, Corporate Workplace Design & Delivery Director, AECOM perfect environment. Access in the market and literature sections on ki.com. “The nearly 80 million Millennials who are about to enter, or who are already in the workforce, will fundamentally change how business is conducted in the future.” — Maximizing Millennials in the Workplace, UNC Kenan-Flagler Business School ORDER STATUS Order Status is accessed on the home page of ki.com AUGMENTED REALITY/VIRTUAL REALITY and provides real-time status of your open orders. Log In certain situations, we can develop AR or VR vignettes in using your 6-digit KI order number or Purchase Order to help you better envision how a product would look in (PO) number. You can then view order information using a space or an entirely new space. AR/VR allows you to convenient search and sort functions, customize the data experience your environment in 3D spatial awareness in displays and set up multiple user log-ins for collaboration a way that 2D floor plans, elevations and renderings can’t within your team.