Solarwinds Engineer's Toolset Administrator Guide
Total Page：16
File Type：pdf, Size：1020Kb
SolarWinds Engineer's Toolset Version 11.0.3 Administrator Guide Last Updated: Friday, August 19, 2016 © 2016 SolarWinds Worldwide, LLC. All rights reserved. This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors. SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or pending registration in the United States or in other countries. All other trademarks or registered trademarks contained and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies. SolarWinds Engineer's Toolset 11.0.3 Document revised: 8/19/2016 2 Introduction and installation 25 Requirements for Desktop Engineer's Toolset 26 Requirements for Engineer's Toolset on the Web 27 Installing Engineer's Toolset 28 Install Desktop Engineer's Toolset 28 Install Engineer's Toolset on the Web 29 Uninstall Desktop Engineer's Toolset 30 Uninstall Engineer's Toolset on the Web 31 Launch Pad 32 Search feature 32 Launch Pad favorites 32 Launch the command line parameters 33 Copy tools 33 Create folders 33 View version information and find help 33 Utilities 35 License Management 35 Software license key 36 Maintain licenses with License Manager 36 Install License Manager 36 Deactivate and re-activate a license with License Manager 37 Upgrade Engineer's Toolset 38 Back up or migrate Engineer's Toolset 38 Command line interface 39 Workspace Studio 40 Workspace Studio layout 40 Manage tabs 41 Use the tab rotator 41 Save tabs 41 3 Delete tabs 42 Modify Workspace Studio settings 42 Gadgets 42 Add gadgets 42 Use gadgets 43 Response Time gadgets 43 Interface gadgets 43 Aggregate interfaces 44 CPU Gadgets 44 Memory gadgets 45 Detach gadgets 46 Manage devices 46 Add devices 46 Discover and remember interfaces 47 Manage interfaces 47 Manage device credentials 47 Import devices 48 Add gadgets 48 Web gadgets 49 Tools Reference 50 Advanced CPU Load 50 Add your first devices 50 Modify Advanced CPU Load settings 50 Monitor multi-processor devices 51 View running processes on the target device 51 View the client session on the target device 51 View running services on the target device 52 View installed software on the target device 52 View historical graphs 52 4 Modify displayed columns 52 Advanced Subnet Calculator 52 Look up Address Details 53 Classful Subnet Calculator 53 CIDR Calculator 54 Subnet Addresses 55 Export, print, and copy calculations 56 Exporting Calculations 56 Copying Calculations 56 Printing Calculations 56 Bandwidth Gauges 56 Create a gauge 56 Launch the shared credentials database 57 Bandwidth Gauges menus 58 File menu 58 Edit menu 58 Gauges menu 58 Modify settings and the publishing of gauges 59 Layout tab 59 Transparency tab 59 Gauge Styles tab 60 Data Table Tab 60 Network tab 60 Auto-Publish 60 Context menus 60 Save and load a set of gauges 61 Compare Configs 61 Config Downloader 62 Advanced Options 63 5 Config Downloader menus 63 Edit menu 63 Router menu 63 Config Uploader 64 Example configuration files 65 Change All Buffer Settings 65 Config Upload menus 65 Edit menu 65 Router menu 65 Reset or enable a password using SNMP 66 Config Viewer 66 Download a config from a Cisco router or switch 67 Automatically archive downloaded configuration files 67 Compare two configurations 67 Decrypt passwords 68 Config Viewer menus 68 File menu 68 Edit menu 69 IP Address menu 70 Troubleshoot Config Viewer 70 CPU Gauge 70 Monitor a device 70 Save a gauge setup 71 Load a gauge 71 CPU Gauge skins 71 DHCP Scope Monitor 71 Modify DHCP Scope monitor settings 72 Interpret DHCP Scope Monitor results 72 Rescan DHCP Scopes 72 6 Export, print, and copy DHCP Scope results 73 Export calculations 73 Copy calculations 73 Print calculations 73 Discover used IP addresses 73 DNS Analyzer 73 View discovered DNS details 73 View packet details 74 DNS Analyzer menus 74 File menu 74 Edit menu 75 Diagram menu 75 Add root DNS servers 78 Modify the DNS query timeout 78 Decide whether to look up DNS server addresses 79 DNS Analyzer colors 79 Analysis examples 80 Example 1 80 Example 2 80 Example 3 81 Example 4 81 Set a node as the root and rescan 81 DNS and Who Is Resolver 82 Specify Who Is servers 82 View a cache of resolved names 82 Export, print, and copy results 83 Export calculations 83 Copy calculations 83 Print calculations 83 7 DNS Audit 83 Start an audit 83 Filter results 84 Export, print, and copy calculations 84 Export calculations 84 Copy calculations 84 Print calculations 84 Interpret DNS Audit results 84 Edit Dictionaries 85 Dictionary Editor menus 85 File menu 85 Dictionaries menu 85 Mutate a dictionary 86 Import a list of words 86 Edit the list of words in a dictionary 86 Enhanced Ping 86 Log statistics 87 Export results 87 Save and load profiles 87 Printing Results 88 Reset statistics 88 Customize the graph 88 Modify Enhanced Ping settings 89 Zoom in on an area of the chart 89 IP Address Management 89 Scan a subnet 89 Modify the subnet 90 Filter subnet addresses 90 Manually change the status of an IP address 91 8 Modify SNMP credentials and enable SNMP discovery 91 Modify ICMP scan settings 92 Automatically publish discovered information in HTML 92 Excluding a Subnet from Automatic Publishing 93 Manually scan a subnet 93 Refresh a subnet IP address list 93 Export, print, and copy subnet scans 93 Export calculations 93 Copy calculations 93 Print calculations 93 Share the IP Address Management Database 94 IP Network Browser 94 IP Network Browser menus 95 File menu 95 Edit menu 96 Nodes menu 96 Tools menu 96 MIBs menu 97 Discovery menu 97 Subnet menu 98 View menu 98 Print discovery results 98 Modify IP Network Browser settings 98 Save the discovery in HTML 99 Export the discovery as a text file 100 IP Network Browser command line operation 100 Customize the Tools menus 101 Customize the MIBs menu 101 Walk a network from one subnet to another 102 9 IP Network Browser FAQs 102 MAC Address Discovery 102 Search results data 103 Export, print, and copy discovered results 103 Export discovery results 103 Copy discovery results 103 Print discovery results 103 Modify MAC Address Discovery settings 103 MAC Finder 104 MIB Browser 104 Browse a MIB tree 105 Export, print, and copy MIB data 106 Export MIB data 106 Copy MIB data 106 Print MIB data 106 Launching the Shared Credentials Database 106 Bookmark frequently used MIBs 107 View a list of MIBs in the database 107 Run the SNMP Set tool 108 Modify SNMP MIB Browser settings 108 Search the MIB tree 108 MIB Scanner 109 Examples 109 MIB Viewer 110 Guidelines and examples 111 Export, print, and copy values 112 Export values 112 Copy values 112 Print values 112 10 MIB Walk 112 Exporting, Printing, and Copying Values 113 Exporting Results 113 Copying Results 113 Printing Results 113 Neighbor Map 113 NetFlow Configurator 115 NetFlow Realtime 116 Capture NetFlow data 116 Store NetFlow data 117 Analyze NetFlow data 117 Define applications and modify port definitions 118 Network Monitor 118 Add devices to monitor 118 Import into Network Monitor 119 Import from a Network Sonar database 119 Import from a comma delimited file 119 Import from a tab delimited file 120 Import from a Microsoft Access database 121 Modify Network Monitor settings 121 Export and print node lists and event details 123 Export node lists and event details 123 Print node lists and event details 123 Publish to the web 123 View and modify node details 124 Delete and undelete nodes 124 View node-specific events 124 View the Event Monitor 124 View the Event Details 125 11 Search past events 125 Export events 126 Run database maintenance 126 Modifying the Look and Feel of Network Monitor 126 Response Time Charts 126 Launch Response Time Charts 126 Network Performance Monitor 127 What Network Performance Monitor offers 127 Start the Toolset Network Performance Monitor 128 Add nodes and interfaces 128 Modify System settings 130 ICMP settings 131 SNMP settings 131 Modify Advanced settings 132 Baseline calculation 132 Availability calculation 132 Node warning interval 133 Calculate counter rollovers 133 Take XML snapshots 133 View node data and modify node properties 134 Unmanage a device 135 View interface data and modify interface properties 135 Transmit and Receive Bandwidth values 137 Enable and disable interfaces 137 View volume details and modify volume properties 137 Poll on demand 138 Rediscover on demand 139 Events 139 View a detailed log of unacknowledged events 140 12 Acknowledge events